Cowichan Tribes Community Resource Guide - Spring/Summer 2025

COWICHAN TRIBES

COMMUNITY RESOURCE GUIDE SPRING/SUMMER 2025

RESOURCES AT A GLANCE 4-5

COWICHAN TRIBES FACILITIES

6-7

CHIEF & COUNCIL Chief & Council Boards and Committee Assignments

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INDEPENDENT BOARDS

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ADMINISTRATION (250) 748-3196 adm.reception@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

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19

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(778) 901-9111 emergency@cowichantribes.com 6060 Canada Ave, North Cowichan, BC V9L 1V3 13-15

GOVERNANCE Governance (250) 748-3196 5760 Allenby Rd, Duncan, BC V9L 5J1 Citizenship & Tobacco Tax (250) 748-3196 membership@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1 Treaty (250) 748-3196 5760 Allenby Rd, Duncan, BC V9L 5J1

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HUMAN RESOURCES (250) 748-3196 resume@cowichantribes.com 208-435 Trunk Rd, Duncan, BC V9L 2P4

LE’LUMEXUN’ ‘U TU TELU

Finance (250) 748-3196 finance@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

LULUMEXUN - LANDS & NATURAL RESOURCES (236) 800-4023 lands@cowichantribes.com 5762 Allenby Rd, Duncan, BC V9L 5J1

COWICHAN RIVER HATCHERY

EMERGENCY SERVICES

KHOWUTZUN HERITAGE CENTER (250) 746-8350 (250) 710-4685 kimberly.sullivan@khowutzun.com 200 Cowichan Way, Duncan, BC V9L 6P4

(250) 746-5741 2380 Hatchery Rd, Duncan BC V9L 3Y2 12

INDIGENOUS POLICING SERVICES (250) 748-5522 Duncan/Village Green Mall Unit 11-180 Central Rd

COMMUNICATIONS (250) 748-3196 communications@cowichantribes.com 210-435 Trunk Rd, Duncan, BC V9L 2P4

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17-18

Marine and Natural Resources 3rd floor, 80 Station St, Duncan, BC V9L 1M4 22

MINI PITCH (250) 748-3196 minipitch@cowichantribes.com

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QUW’UTSUN EMPLOYMENT & TRAINING (778) 422-2255 5760 Allenby Rd, Duncan, BC V9L 5J1

24-27 QUW’UTSUN SYUW’ENTST LELUM

CULTURE & EDUCATION

(250) 715-1022 education@cowichantribes.com education.jurisdiction@cowichantribes.com 5744 Allenby Rd, Duncan, BC V9L 5J1 Student Transportation 28

SI’EM LELUM GYM (250) 748-1831 gymcalendar@cowichantribes.com 5574 River Rd, Duncan, BC V9L 5J1

SOCIAL DEVELOPMENT

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Hwialusmutul’ Community Health (250) 715-1024 text: (250) 732-4638 hwialusmutul@cowichantribes.com 5768 Allenby Rd, Duncan, BC V9L 5J1

(778) 422-2255 socialdev@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

Slhexun sun’ts’a’ Primary Care Clinic (250) 715-3322 text: (250) 508-7119 clinic@cowichantribes.com 121 Ingram St, Duncan, BC V9L 1N8

SUSTAINABLE HOUSING

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(250) 715-3302 shd.maintenance@cowichantribes.com 5742 Allenby Rd, Duncan, BC V9L 5J1

Kwam’Kwum’Tthun Shqwaluwun Youth Services (250) 746-0607 470 Trans-Canada Hwy, Duncan, BC V9L 5J1

31-32 STSI’ELH STUHW TU SMUN’EEM

Child and Family Services (250) 746-1002 5766 Allenby Rd, Duncan, BC V9L 5J1

Kwun’atsustul Counselling (778) 422-3122 200 Cowichan Way, Duncan, BC V9L 6P4

THEY’SHE’NUM’

33-36

Public Works Operations & Maintenance (236) 800-5071 maintenance@cowichantribes.com 6060 Canada Ave, North Cowichan, BC V9L 1V3

Ts’ets’uwut Tth’ele’ Mustimuhw Helping Hearts Outreach (250) 732-4326 5768 Allenby Rd, Duncan, BC V9L 5J1

Capital Projects (250) 715-3302 6060 Canada Ave, North Cowichan, BC V9L 1V3

Where to get support How to respond to an opioid overdose

37-53 TS’EWULHTUN HEALTH CENTRE

Ts’ewulhtun Health Centre (250) 746-6184 5768 Allenby Rd, Duncan, BC V9L 5J1 Health@cowichantribes.com *Contact for Medical Transportation Ts’ewulhtun Dental Clinic (250) 715-3305 text: 1-855-922-3774 dental@cowichantribes.com 5768 Allenby Rd, Duncan, BC V9L 5J1 Quw’utsun Sul-hween (Elders) (250) 715-3303 5764 Allenby Rd, Duncan, BC V9L 5J1

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EXTERNAL RESOURCES Need a Doctor? Health Link BC and FNHA resources BC Ombudsperson Member of the Legislative Assembly Member of Parliament Pathways BC Indigenous Justice Centres Emergency Contacts: Who to Call

COWICHAN TRIBES HOURS OF OPERATION

Monday - Friday 8:30am - 12:00pm 1:00pm - 4:30pm Closed on Statutory Holidays

www.cowichantribes.com

Housing 7 Sustainable 5742 Allenby Rd, Duncan, BC V9L 5J1

• Administration • Citizenship • Finance • Governance • Quw’utsun Employment & Training (QET) • Treaty • Social Development 5760 Allenby Rd, Duncan, BC V9L 5J1 • Ts’ewulhtun Health Centre • Hwialusmutul’ Community Health • Ts’ewulhtun Dental Clinic • Medical Transportation 5768 Allenby Rd, Duncan, BC V9L 5J1

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2

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• Yuthuy’thut Adult Training Centre • Quw’utsun Hu Yi’xwule’ Skwoulew’t-hw’ 5594 River Rd, Duncan, BC V9L 6V9

Daycare 9 Le’lum’uy’lh 5588 River Rd, Duncan, BC V9L 6V9 Lelum Gymnasium & Dining Hall 10 Si’em 5574 River Rd, Duncan, BC V9L 5J1

11 Bus Compound

Stsi’elh Stuhw tu Smun’eem

3 5768 Allenby Rd, Duncan, BC V9L 5J1

12 Mini Pitch

Sul-hween (Elders) 4 Quw’utsun 5764 Allenby Rd, Duncan, BC V9L 5J1

13 Soccer Fields

- Lands & Natural Resources 5 Lulumexun 5762 Allenby Rd, Duncan, BC V9L 5J1

Counselling 14 Kwun’atsustul 200 Cowichan Way, Duncan, BC V9L 6P4 Heritage Center 15 Khowutzun 200 Cowichan Way, Duncan, BC V9L 6P4

Syuw’entst Lelum - Culture & Education 6 Quw’utsun 5744 Allenby Rd, Duncan, BC V9L 5J1 Stsi’elh Stuhw tu Smun’eem

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Quw’utsun Sul-hween (Elders)

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Administration Building

Lulumexun

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Quw’utsun Syuw’entst Lelum

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Training Centre

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Le’lum’uy’lh Daycare

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13 Soccer Fields

Kwun’atsustul Counselling

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Si’em Lelum Gymnasium

r Rd

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8 Yuthuy’thut Adult

Sustainable Housing

Rive

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COWICHAN TRIBES FACILITIES AT A GLANCE

Ts’ewulhtun Health Centre

Bus Compound

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Mini Pitch 12

15

Khowutzun Heritage Center

Policing Services 21 Indigenous Duncan/Village Green Mall Unit 11-180 Central Rd

- Public Works 16 They’she’num’ - Operations & Maintenance

- Capital Projects Emergency Services 6060 Canada Ave, North Cowichan, BC V9L 1V3

- Natural Resources 22 Lulumexun 80 Station St, Duncan, BC V9L 1M4 - Unit 305A

sun’ts’a’ Primary Care Clinic 17 Slhexun 121 Ingram St, Duncan, BC V9L 1N8 Office 18 Prevention 5838 Trans-Canada Hwy, Duncan, BC V9L 3S1 - Unit 1

19 Communications 435 Trunk Rd, Duncan, BC V9L 2P4 - Unit 210

Lulumexun - The S-hwuhwa’us Thi’lut Kw’atl’kwa (Thunderbird Protecting the Ocean) 80 Station St, Duncan, BC V9L 1M4 - Unit 303A Shun Um Job Readiness Program 23 Mel 301 Brae Rd, Duncan, BC V9L 2N7 River Hatchery 24 Cowichan 2380 Hatchery Rd, Cowichan, BC V9L 5L7

Human Resources 435 Trunk Rd, Duncan, BC V9L 2P4 - Unit 208

Shqwaluwun Youth Services 20 Kwam’Kwum’Tthun 470 Trans Canada Hwy, Duncan, BC V9L 5J1 Access off Whistler St

16 They’she’num’ Public Works

Emergency Services

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18 Prevention Office

James St

17 Slhexun sun’ts’a’

Craig St

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Lulumexun

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Julien St

Coronation Ave Brae Rd

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22 Go ve r

Youth Services

Ingram St

Primary Care Clinic

Whistler St

Alexander St

19 Communications & Human Resources

Mel Shun Um Program

Trunk Rd

Indigenous Policing Services

Trans-Canada Hwy

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Cowichan River Hatchery

CHIEF & COUNCIL

Back Row Left to Right Swutth’tus (Calvin Swustus SR), Q’isulestse (Howard George), Yulkwetse’ (Christopher Alphonse), Tasha Brooks, Titsulqinum (D’Arcy Joe JR), Xul (Troy Elliott), Swutth’tus (Calvin Swustus JR).

Front Row Left to Right Xatl’ustun-tunaat (Amanda Sylvester), Sulqw’tenatunaat (Jen Charlie), Sulsulxumaat (Chief Cindy Daniels), Looxèltunaat (Francine Alphonse), Queletstunaat (Audrey George), Yu Kwiliye’ (Terri Allen).

Boards and Committee Assignments

• The numbered companies are not committees and do not meet. They are companies holding assets for Cowichan Tribes. The Councillors are shareholders on behalf of the Nation. Most numbered company business will be managed with one meeting a year if necessary.

CHIEF & COUNCIL

Cindy Daniels

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• Chief Cindy Daniels-Sulsulxumaat sits on all Council Boards and Committees.

Terri Allen • • • • • •

Costa Canna Workforce and Development Committee (previously Human Resources Committee) Land Investigation Committee Education Committee Governance, Policy and Law Committee

Francine Alphonse • • • • • • • • •

Khowutzun Development Corporation City of Duncan/North Cowichan/CVRD Cowichan Bay Planning Committee Health Advisory Committee Natural Resources Committee (previously Fishing Committee) Cowichan Tribes Treaty Committee Youth and Rec Committee 0942071 (Dike) 0944623 (Gravel)

Christopher Alphonse Mustimuhw Information Solutions Inc. Cowichan Watershed Board Finance & Audit Committee Housing Committee Tumuhw’ Committee Land Investigation Committee Cowichan Tribes Treaty Committee Cowichan Nation Alliance Education Committee Youth and Rec Committee Governance Policy and Law Committee 0990409 BC Ltd. 0942071 (Dike) 0944623 (Gravel)

Tasha Brooks • • • • • •

Khowutzun Development Corporation Duncan – Chamber of Commerce Workforce and Development Committee (previously Human Resource Committee) Finance & Audit Committee Education Committee

Jen Charlie • Village Green Mall-Cowichan Mini Mall Ltd. • Workforce and Development Committee • (previously Human Resources Committee) • Citizenship Committee • Housing Committee • Governance Policy and Law Committee • 0942071 (Dike)

Troy Elliott • • • • • •

Citizenship Committee Tumuhw’ Committee (alternate) Cowichan Tribes Treaty Committee Cowichan Nation Alliance Education Committee Natural Resources Committee (formerly Fishing Committee) • 0990409 BC Ltd. • 0942071 (Dike) • 0944623 (Gravel)

Audrey George • • • • • •

Land Investigation Committee Elder’s Advisory Committee Finance & Audit Committee Khowutzun Development LLP Quw’utsun Kw’atl’kwa Fisheries Society 0626875 (Nursery Lands)

• Khowutzun Development Corporation • Cowichan Nation Alliance

D’Arcy Joe Jr • • • •

Duncan – Chamber of Commerce Health Advisory Committee Tumuhw’ Committee Natural Resources Committee (previously Fishing Committee) • Mustimuhw Information Solutions Inc • Khowutzun Gaming Corporation

Calvin Swustus Sr • • • • • • • • • • • • • • • • • • • •

Khowutzun Development Corporation Khowutzun Gaming Corporation Island Corridor Foundation Cowichan Watershed Board Cowichan Public Art Gallery Board Workforce and Development Committee (previously Human Resources Committee) Finance & Audit Committee Health Advisory Committee Tumuhw’ Committee Land Investigation Committee Cowichan Tribes Treaty Committee Cowichan Nation Alliance HTG Board of Directors (alternate) Education Committee Elder’s Advisory Committee Governance Policy and Law Committee Costa Canna 0942071 (Dike) 0944623 (Gravel)

Calvin Swustus Jr • • • • • •

Khowutzun Gaming Corporation Cowichan Tribes Treaty Committee Cowichan Nation Alliance Cowichan Core Recreation 0942071 (Dike) 0944623 (Gravel)

Amanda Sylvester • • • •

Citizenship Committee Youth and Rec Committee Khowutzun Development LLP 0990409 BC Ltd

CHIEF CHIEF&&COUNCIL COUNCIL

• • • • • • • • • • • • • •

Howie George

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INDEPENDENT BOARDS Stsi’elh Stuhw’ew’t-hw tun Smun’eem Board of Directors Cowichan Tribes Chief and Council have delegated governance and fiduciary oversight of Stis’elh Stuhw tu Smun’eem to the Board of Directors.

The purpose of the Stsi’elh Stuhw’ew’t-hw tun Smun’eem is to oversee the administration and implementation of Snuw’uy’ulhtst tu Quw’utsun Mustimuhw u’ tu Shhw’a’luqwa’a’ i’ Smun’eem (The Laws of the Cowichan people for Families and Children).

The role of the Board is to: • Provide strategic direction and fiduciary oversight.

• Follow a policy-governance model.

• Develop and approve performance targets, annual budget, and funding guidelines and decisions alongside the CEO, and policy at a high level.

• Act in the best interests of Stis’elh Stuhw tu Smun’eem in order to achieve the mandate delegated by Chief and Council; that is the fundamental obligation of the Board.

Stsi’elh Stuhw’ew’t-hw tun Smun’eem Directors: • Stuart Pagaduan • Albie Charlie • Jonathan Joe • Mal Joe • Emily Salmon • Clarissa Peter • Mike Alpine • Diana Elliott, and • Kaitlyn Atleo

INDEPENDENT BOARDS

Contact: (250) 746-1002

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Cowichan Tribes Complaints and Appeals Board The Cowichan Tribes Complaints and Appeals Board was formed in 2024 following the process set out in section 10 of the Cowichan Tribes Custom Election Code passed in October 2023.

The Board is responsible for receiving and investigating: 1. Election process appeals.

2. Complaints made against a Chief or Councillor, including questions related to breaching the Oath of Office.

Current Board (2024-2028) • Si’nahtun Wayne Paige Sr. • Hun’tsuw’iiyus Ernie Elliott • Emily Salmon • Brian Thom If you have an appeal about an election, or a want to make a petition to remove a councillor or chief, please have a look at our Board’s process, and then contact us.

Contact the Complaints and Appeals Board here: contactus@quwutsunappeals.ca To learn more, please Scan QR Code or click HERE

ADMINISTRATION

Cowichan Tribes Administration is led by the Chief Administrative Officer, who oversees employees and Band operations.

Governance, Project Management & Administrative Support: The Administration team provides governance, project management and administrative support for Chief & Council and the CAO. Administration also provides support to Cowichan Tribes departments on a variety of projects and initiatives, as needed.

Records and Information Management: The Records and Information Management team works to ensure Cowichan Tribes current and historical council records are archived in a manner that supports our governance, jurisdiction, and legal needs. These records are being digitized and stored in a searchable repository.

ADMINISTRATION

The Chief Administrative Officer (CAO) is responsible for: • The strategic priorities of all Cowichan Tribes departments and programs.

• Chief and Council directives.

• Applicable legislation and policies • Ensuring fiscal and operational accountability • The supervision of the Operational Leadership Team to ensure efficient and effective service delivery to the Cowichan community in a manner that is consistent with organizational and community culture.

• The CAO oversees the organizational structure, provides leadership on strategic issues affecting the organization, and presents findings, options, and recommendations to Chief and Council, select committees, and department directors.

• The CAO also represents Cowichan Tribes and maintains effective relationships with government and private agencies, various interest holders and partners, and Cowichan citizens.

• The CAO is supported by the Administration team including the Deputy CAO, Director of Governance, Council Administrator, Office Manager, executive assistants, and clerks.

CONTACT INFORMATION (250) 748-3196 adm.reception@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

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COMMUNICATIONS

The Communications Department supports Cowichan Tribes overarching goals and is responsible for achieving internal and external communications objectives, including the effective dissemination of information and support for community and employee engagement.

The Communications Department works closely with departments across Cowichan Tribes to share information regarding organizational and departmental programming, services, initiatives, and events with Quw’utsun Mustimuhw, employees, partners, and stakeholders. Team members also provide communications and event advice, and support to Cowichan Tribes leadership and staff.

OUR COMMUNICATION CHANNELS

OUR RESPONSIBILITIES

Follow us on Social Media

• Communications strategy and planning, brand, and reputation management.

• Managing our website and social media, including Facebook, LinkedIn, and YouTube.

• Producing monthly print and digital editions of the Quw’utsun Newsletter and the bi-annual (Fall and Spring) Community Resource Guide.

• Managing and promoting the Cowichan Tribes Communications App, a new tool to assist our community members with staying up to date on all the latest information and events.

• Crisis, emergency, and extreme weather communications support.

• Overseeing media relations, including writing and distributing news releases, responding to media inquiries.

• Developing marketing and promotional materials for key events and initiatives.

• Providing support for employee communications.

• Providing event coordination support to departments.

Hawk Communications App

Google Play

App Store

Print and digital Quw’utsun Newsletter Sign-up for the Digital Quw’utsun Newsletter www.cowichantribes.com/newsletter

COMMUNICATIONS

Communications@cowichantribes.com

Scan QR Code or click HERE to visit our website 10

www.cowichantribes.com

CONTACT INFORMATION (250) 748-3196 communications@cowichantribes.com 210-435 Trunk Rd, Duncan, BC V9L 2P4

COWICHAN RIVER HATCHERY

Started in 1977, the Cowichan River Hatchery is a Salmonid Enhancement facility operated by Cowichan Tribes under contract to Fisheries and Oceans Canada. The primary goal of the Hatchery is to sustain the salmon stock in the Cowichan River system through a combination of brood stock and salvage strategies.

COWICHAN RIVER HATCHERY

The facility has a capacity for 1.5 million eggs. Fisheries and Oceans Canada deemed there to be a sustainable return so no longer need to rebuild stocks. The annual Brood Stock quota is determined by Fisheries and Oceans Canada and is currently set at 635,000 eggs.

CONTACT INFORMATION (250) 746-5741 2380 Hatchery Rd, Duncan, BC V9L 3Y2

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EMERGENCY SERVICES

The purpose of the Cowichan Tribes Emergency Services Department is to protect lives, property, and the environment. Our vision is to reduce risks through prevention, public education, and preparedness activities, and to be ready to respond to all types of natural disasters and emergency events.

We are now connected to the local 9-1-1 system that we can be aware of and provide support for emergencies on Cowichan Tribes lands and waters.

SERVICES & PROGRAMS • Develop and maintain a community emergency plan.

• Work with partners to identify and mitigate risks to the community as well as implementing proactive steps for management to reduce hazards.

• Promote fire safety and coordinate wildfire response.

• Prepare for and respond to community flood emergencies.

• Coordinate Emergency Operations Centres and front line emergency responders.

• Spill Response Program: This program is working towards protection for the waterways that are important to the community. There has also been extensive work in developing plans for response to locations identified as culturally or environmentally sensitive.

• Emergency Services Support (ESS) Program: During a disaster where a family or individual has to evacuate, emergency support services (ESS) is activated through Emergency Management and Climate Readiness (EMCR), a provincial program that administers and funds disaster response. These funds are used by individuals to meet their basic needs, reunite families, and re-establish themselves after an emergency event. Our doors are open to volunteers; please contact us for more information.

EMERGENCY SUPPORT SERVICES

Weather Alert **During extreme weather events, such as flooding, Emergency Services can be reached at: (250) 715-3333.

EMERGENCY SERVICES

NEW LOCATION

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CONTACT INFORMATION (778) 901-9111 emergency@cowichantribes.com 6060 Canada Ave, North Cowichan, BC V9L 1V3

GOVERNANCE

GOVERNANCE

The Cowichan Tribes Governance Department is responsible for overseeing governance initiatives and providing advice and support to the CAO and Chief & Council in the development and implementation of policies, laws, regulations, band council resolutions, and memorandums of understandings to ensure legal compliance in accordance with Cowichan Tribes’ strategic plan and organizational policies and procedures.

Cowichan Tribes Council Administration Laws currently under development • A Council and Community Meeting Atten• Education Law dance Policy has been implemented.

• Laws under Quw’utsun Tumuhw • Cowichan citizens are able to attend Council • Cannabis Law meetings in person and virtually as observers.

• Governance Policy • Council meetings are held in Council Cham• Cowichan Tribes Constitution (2025) bers on the second and fourth Tuesday of each month, except in August and during the annual Recent Laws Christmas closure.

• Outdoor Burning Law (2024) • To register to attend as an observer, please • Snuw’uy’ulhtst tu Quw’utsun Mustimuhw u’ tu contact the Council Administration team.

Shhw’a’luqw’a’ i’ Smun’eem - The Laws of the • To appear before Council on a specific matter, Cowichan People for Families and Children a council agenda item request must be submit(2023) ted at least one week in advance.

• Custom Election Law (2023) • Shtunni’s tu Hwulmuhw Code - Citizenship Code (2022) Please contact cair@cowichantribes.com for • Quw’utsun Tumuhw - Land Code (2019) more information.

Scan QR Code or click HERE to see more Laws and Regulations

CONTACT INFORMATION (250) 748-3196 5760 Allenby Rd, Duncan, BC V9L 5J1

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CITIZENSHIP & TOBACCO TAX

Citizenship, Vital Statistics and Population Records One department staff member is certified with ISC as an Indian Registry Administrator (IRA). The IRA maintains vital statistics services which include births, deaths, marriages, divorces, legal change of names, adoptions, and other miscellaneous amendments. Please be sure to contact us with any changes so we can update our records!

POPULATION AT A GLANCE TOTAL 5,533 January 2025

Males

Females

On Cowichan Reserve

1,303

1,324

On another Reserve

180

153

Off Reserve

1229

1344

Citizenship Committee The department holds quarterly Citizenship Committee meetings. The committee consists of two Sul-hween representatives, two youth representatives, two Bill C-31 representatives, two community representatives, and three Council representatives. This committee reviews incoming citizenship applications in accordance with the Cowichan Tribes Citizenship Rules.

Citizenship Applications The Family Historian works closely with new applicants, reviewing and verifying citizenship applications and family lineage as part of the application process.

Status Cards • There is a wait list for the CIS (laminated cards) and we will continue to take names. Cards will be done by appointment only.

• SCIS (secure status cards) applications are being done in our office. Please call to make an appointment. There is no fee for this service.

Birth certificates can be used as ID. • Pictures can be taken in the citizenship department for the SCIS card at no cost to you and the CIS (laminated Status Card) for only $10.

Payments can be made in the Finance Department prior to your appointment.

Recently Have a Baby?

• To register your baby for a Status Number, parents/ guardian can come in with the long form birth certificate and parents/guardians ID. • Remember to register your baby as soon as possible, as baby’s medical is only covered under the registered parent for the first 18 months.

• Once baby is registered, the next step is to apply for Cowichan citizenship. The parent/ guardian applies when there is one Cowichan parent and one non Cowichan parent.

CITIZENSHIP & TOBACCO TAX

The current Citizenship forms are available on our website, Scan QR Code or click HERE

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Commissioner Citizenship also has a Commissioner on staff. A Commissioner is a person appointed or designated under the Evidence Act to administer oaths and affirmations and to take affidavits and declarations. This can include the following documents: • Statutory declarations • Land transfers • Statement in lieu of other parents signature • ISC paternity documents • Custom adoptions • Temporary care when travelling with a minor This service is free of charge and only available to Cowichan citizens.

CONTACT INFORMATION (250) 748-3196 membership@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

Tobacco Tax Distribution The Tobacco Tax Distribution is an annual monetary distribution to citizens totally 37.5% of the total revenues of the Tobacco Tax monies. The yearly total is divided by the amount of registered Cowichan citizens, thus giving that year’s per person distribution amount.

Scan QR Code or Click HERE for the online Tobacco Tax Application

TREATY

The Cowichan Tribes Treaty Department was initially formed solely to negotiate a comprehensive treaty through the BC Treaty Process. However, it has expanded its role to work alongside other departments in addressing Aboriginal rights and title issues and asserting Cowichan authority and jurisdiction within our traditional territory. In the summer of 2024, as part of an organizational restructure, the Treaty Department was moved under Governance.

PROGRAMS

Cowichan Tribes Historical Data Base The Cowichan Treaty Department spent several years working on a historical database with over 1,800 documents that were scanned and saved.

Preservation and protection of Cowichan’s oral and written history is of the utmost importance to our Sul-hween and leadership. Treaty is now working with the IT Department to have it transferred into a Cowichan Tribes central database which will be part of a Cowichan Tribes historical archive and library for use by other Departments, community, and future generations.

Technical Support to The Quw’utsun Nation Alliance The Cowichan Tribes Treaty Department, at the direction of Chief and Council, has supported Cowichan Tribes’ participation in a historical Quw’utsun Nation claim to lands (Aboriginal title) and rights on the Fraser River at the village of Tl’uqtinus. This court case was precipitated by the government of Canada and BC’s refusal to recognize Quw’utsun rights and title in the area. Cowichan Tribes is a plaintiff in the case alongside the other historic Quw’utsun Nation communities of Stz’uminus First Nation, Penelakut Tribe, and Halalt First Nation. The Trial the longest ever Aboriginal law litigation in North American history. Although the court case concluded in Fall 2023, as of March 2025 we are still awaiting the judgement.

We also work at a technical level with the Quw’utsun Nation member communities in advancing rights and title issues within our traditional territory, including on Vancouver Island, the southern Gulf Islands, and the marine territory.

Hul’qumi’num’ Treaty Group Treaty Negotiations Under the umbrella of the Hul’qumi’num’ Treaty Group (HTG), Cowichan Tribes, along with Penelakut Tribe, Halalt First Nation, Lyackson First Nation and Ts’uubaa-asatx First Nation (formerly Lake Cowichan Nation) continue to negotiate a modern day treaty with British Columbia (BC) and Canada. Cowichan Tribes is not in agreement on a number of critical issues. While we have made substantial progress in taking back our inherent jurisdiction to govern our members and our territory, we are building capacity to implement a treaty final agreement. Nonetheless, Treaty Department staff continue to negotiate land transfers, incremental benefit agreements, and are working on other reconciliation initiatives.

CONTACT INFORMATION (250) 748-3196 5760 Allenby Rd, Duncan, BC V9L 5J1

TREATY

Collaboration with Cowichan Tribes Departments Treaty Department staff work closely with the Cowichan Tribes Lulumexun Department to provide expertise and technical support on governance initiatives, as well as advancing shared decision-making and increased jurisdiction within our traditional territory. We also collaborate with other departments on governance initiatives.

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HUMAN RESOURCES

The Human Resources (HR) Department is responsible for attracting and retaining a skilled professional workforce for Cowichan Tries, and ensuring a safe and healthy workplace for over 375 employees.

With 18 different departments and program areas, there are a variety of job opportunities at Cowichan Tribes.

How to apply to Cowichan Tribes

Where do I find job postings?

Places to look: www.cowichantribes.com on our • Employment Opportunities page.

• Cowichan Tribes on Facebook.

• Cowichan Tribes on LinkedIn. How do I apply?

Things to remember: • Please include the reference number in your application.

• Apply before the deadline (check the posting for info).

• Apply via in-person at 435 Trunk Rd, Unit #208 or via email to resume@cowichantribes.com.

HUMAN RESOURCES

How long will this take?

Things to consider: • Postings are up for 2-4 weeks.

• Expect at least 1-2 weeks for screening resumes.

• Time for scheduling interviews.

• The website is updated to show where we are in the process.

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What about the interview?

What to expect: • Interviews are done virtually using a laptop, tablet, or cell phone.

• If you don’t have a laptop, tablet or cell phone, you can use ours.

Just let us know before your interview!

• 2 (or more) people will interview you.

• Interviews take 30 minutes - 1 hour interviews may have a “written component”.

What happens next?

If you get the job: • You’ll need your Criminal Record Check - we will reimburse you!

• Your Supervisor/Manager and HR Department are there to help.

Applications and questions about employment at Cowichan Tribes can be sent to: resume@cowichantribes.com.

CONTACT INFORMATION (250) 748-3196 resume@cowichantribes.com 208-435 Trunk Rd, Duncan, BC V9L 2P4

Scan QR or Click HERE code for current employment opportunities, including on-call positions

INDIGENOUS POLICING SERVICES

Indigenous Policing Service (IPS) units are specialized RCMP units dedicated to ensuring Indigenous communities receive community policing services that are culturally sensitive and responsive to the specific needs of a designated Indigenous community. Each First Nation makes its own policing arrangements by creating agreements between the provincial and federal governments, and the community (Community Tripartite Agreements). As a result, Indigenous communities have greater control over the delivery and management of policing services. IPS units coordinate with designated band delegates to create priorities to meet the unique needs of that Nation (i.e., Cultural community events and engagement, enforcement on substance misuse on band lands, education and information sharing on community safety, truth and reconciliation projects, etc.). These officers provide enhanced services intended to improve the level of policing services normally provided by RCMP and spend 100% of their time on policing the needs of Indigenous communities.

INDIGENOUS POLICING SERVICES

The North Cowichan Duncan RCMP Indigenous Policing Services Unit is comprised of four dedicated officers who are focused on: • Supporting crime prevention, intervention, and enforcement initiatives as outlined in agreements between Cowichan Tribes, Canada, and BC. • Trust/relationship building with Quw’utsun Mustimuhw.

• Attempting to prevent and reduce youth involvement in crime as victims and offenders.

• Community safety initiatives (both on and off reserve).

• Truth and reconciliation efforts.

• Recruiting.

• Supporting operational readiness within the RCMP for major emergencies or disasters.

CONTACT INFORMATION Duncan/Village Green Mall Unit 11-180 Central Rd (250) 748-5522 (Non-emergency RCMP line but can transfer callers to IPS)

HOURS OF OPERATION Tuesday - Friday 8:00am - 6:00pm

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SERVICES & PROGRAMS The BC RCMP works actively throughout 200 plus Indigenous communities to develop, implement, and support initiatives and programs that ultimately contribute to safer and healthier communities.

For example: • Drug awareness presentations.

• Cyber safety/bullying.

• Recruitment efforts.

• Elder abuse awareness.

• Road safety.

WHO TO CALL* Call (250) 748-5522 (RCMP non-emergency line)

Call 911 (RCMP) Emergency Events happening NOW.

INDIGENOUS POLICING SERVICES

i.e., imminent threat to personal or public safety, assault occurring, weapons complaints, missing person, theft occurring.

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Call (250) 748-5522 and ask for IPS

Non-emergency events happen- Quw’utsun Community safety ing now or in the past. issues that are ongoing or in the past. i.e., noise complaints, traffic complaints, graffiti, theft that has i.e., concerns around drug houses on the reserve, safety already occurred – no further threat to safety. concerns on the reserve, safety concerns within one’s home, ongoing issues within community.

Report a crime after it has occurred, report suspicious/illegal Quw’utsun Mustimuhw can also activities. come by our office to speak with RCMP Online Crime Reportus in person. ing: https://ocre-sielc.rcmp-grc. gc.ca/bc/en

*Reporting emergency and non-emergency events is very important. This information helps create records to track unlawful activities and supports our ability to take action and work with Cowichan Tribes and citizens to improve community safety. *Please note, since IPS are RCMP officers, they can be deployed to any situation depending upon need within the RCMP detachment.

Please contact IPS regarding opportunities to attend and present at Quw’utsun community events.

KHOWUTZUN HERITAGE CENTER

Khowutzun Heritage Centre is a newly renovated venue which can be rented for community events (i.e., breakfast and lunch meetings). The event team is committed to supporting success by providing clients with the best services possible to ensure event needs and expectations are met, while creating a memorable experience for all who attend.

QUAMICHAN HALL - CAPACITY 150

To book please contact: CONTACT INFORMATION (250) 746-8350 (250) 710-4685 200 Cowichan Way, Duncan, BC V9L 6P4

KHOWUTZUN HERITAGE CENTER

COMEAKIN HALL - CAPACITY 250

Events & Rentals Manager Kimberly Sullivan kimberly.sullivan@khowutzun.com Events & Rentals Coordinator Leona Ambrose Leona.Ambrose@khowutzun.com

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LE’LUMEXUN’ ’U TU TELU - FINANCE LOOKING AFTER THE MONEY

Our department provides financial administrative support for the organization and the economic development entities of Cowichan Tribes.

PAYMENTS Cowichan Tribes encourages citizens to receive payments via Electronic Funds Transfer (EFT). This includes social assistance, post-secondary living allowance, K-12 attendance allowance, child and family caregiver payments, lease distribution, meeting honorarium, yearly tobacco tax, and any other payments from Cowichan Tribes.

If you are making payments to Cowichan Tribes (i.e., monthly housing rent), we encourage citizens to pay through email money transfer and online bill payments through your financial institution.

Email money transfer can be sent to directdeposit@cowichantribes.com. Please indicate the nature of the payment in the subject line.

No password is required as auto deposit is set up for the account.

LE’LUMEXUN’ ‘U TU TELU - FINANCE

If your banking information has changed, please send updated banking information to directdeposit@cowichantribes.com.

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CONTACT INFORMATION (250) 748-3196 5760 Allenby Rd, Duncan, BC V9L 5J1

LULUMEXUN

LANDS & NATURAL RESOURCES Lulumexun are caregivers and guardians - preserving, reclaiming, and protecting Quw’utsun Tumuhw, waters, and all beings. We keep our territory safe and thriving for future generations.

S-hwuhwa’us Thi’lut Kwa’atl’kwa The S-hwuhwa’us Thi’lut Kwa’atl’kwa (Thunderbird Protecting the Ocean) program is Cowichan Tribes’ marine stewardship project, run

by Lulumexun.

Our program encompasses a wide range of focus areas, from marine management to handson monitoring of our marine territory, both by vessel and on foot.

Our biologists and marine crew use digital tools to identify, monitor, record, and report disturbances in the marine environment.

Through careful observation and regular presence, we collect and analyze data to witness changes and impacts to our marine environment. This includes studying the effects of vessel traffic, industrial activity, and other human influences.

Enforcement The enforcement team is tasked with protecting and exerting Cowichan Tribes jurisdiction, title, and rights. This work includes monitoring and compliance of community driven laws and bylaws on reserve.

Referrals The referrals team work revolves around the assertion of Cowichan Tribes Rights and Title, and coordinating Cowichan Tribes’ participation in the consultative process with all levels of government and their agencies, as well as industry, non-governmental groups, and project developers.

Fisheries As guardians, Lulumexun’s Fisheries team monitors and stewards river and marine areas within Quw’utsun territory and enforces fishing laws and guidelines. The fisheries team also plays an important role in harvesting food fish and elk, and educating community on food harvesting and preservation. The Fisheries team liaises with neighbouring nations and jurisdictions on marine related issues and supports marine related economic development opportunities.

Land Management The Land Management team supports, manages, and registers interests on Cowichan lands.

The team is responsible for: • Administering the Quw’utsun Tumuhw.

• Land and marine use planning.

• Specific claims, archaeology, and repatriation.

S-hwuhwa’us Thi’lut Kwa’atl’kwa is committed to increasing Cowichan Tribes’ presence on the water and beaches in our ancestral marine territory and fulfilling our responsibility to protect and care for Tumuhw and other beings.

CONTACT INFORMATION (236) 800-4023 lands@cowichantribes.com 5762 Allenby Rd, Duncan, BC V9L 5J1

LULUMEXUN - LANDS & NATURAL RESOURCES

Environment and Natural Resources The Environment and Natural Resources team is responsible for monitoring and managing the health and vitality of Quw’utsun lands, waters and wild/marine life. The team develops and implements strategic plans and management tools for Quw’utsun environmental and natural resources, and works collaboratively with governments, partners, and neighbouring First Nations. The team works to address environmental conditions and events impacting Quw’utsun territory, while integrating Quw’utsun teachings, values, and community input into environmental, natural resource, and land development decision making.

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MINI PITCH BOOKING PROCEDURE The mini pitch is open for use and it can be booked by community members. Please ensure that you follow the procedures below to schedule the mini pitch.

1. Email your scheduling request to: minipitch@cowichantribes.com Please ensure you include the following information with your request: • Date and times you would like to use the mini pitch.

• Contact person for the booking.

• Number of users who will be on the mini pitch.

2. You will be sent an application to complete. Please ensure you are booking approximately 1 month in advance.

3. Once your application has been submitted and approved, payment for use will be required. This will go toward the costs of operating (lighting) and maintaining the mini pitch.

MINI PITCH

4. Have fun!!!

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Scan QR Code or click HERE for rental rates

CONTACT INFORMATION (250) 748-3196 minipitch@cowichantribes.com

QUW’UTSUN EMPLOYMENT & TRAINING (QET) QET Provides help with: • Sponsoring members in upgrading/certificate courses.

• Tuition fees.

• Books and supplies.

• Employment Insurance (EI) top up.

• Work gear (non-seasonal).

• Drivers license training and testing to obtain Class 7. Novice and up (for education/employment only, must already have Learners License).

• Gas card/bus pass (for job search, new employment, and training based on eligibility) • Post-secondary courses (programs one year or less, or a single term; eligibility requirements apply).

Work Experience & Programs: QET works with partners to create training, work experience, and summer student employment. For example: • • • •

Camp Cowichan.

Graveyard clean-up.

Longhouse renovation.

Khowutzun Heritage Center Maintenance Worker (work experience).

• Education Bus Monitors (work experience).

All applications are reviewed and subject to approval as per policy and guidelines approved by Chief and Council on October 8, 2019

Employment assistance services: • Resume/cover letter.

• Fax/photocopying for resume distribution.

For individuals seeking employment or training and organizations looking to partner, Please contact Lucy Shaw Lucy Shaw, QET Coordinator lucy.shaw@cowichantribes.com

Click HERE or Scan QR Code to see our current opportunities

CONTACT INFORMATION (778) 422-2255 5760 Allenby Rd, Duncan, BC V9L 5J1

QUW’UTSUN EMPLOYMENT & TRAINING

Eligibility: • Cowichan Tribes member (do not need to be a Social Development client).

• 15 years of age and older.

• Valid Social Insurance Number (SIN).

• Seeking full-time employment/education upgrading (restrictions apply).

• Possess photo identification.

• Permanently live in the area of East CentralVancouver Island to South Vancouver Island (Qualicum to Victoria), including Sooke, Port Renfrew, and Lake Cowichan.

• Seeking a work experience position with a Cowichan Tribes Department.

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QUW’UTSUN SYUW’ENTST LELUM CULTURE & EDUCATION

Quw’utsun Syuw’entst Lelum (QSL) - Cowichan House of Learning provides education services to citizens and promotes the understanding of Quw’utsun culture and Hul’q’umi’num’ language to the Cowichan community.

EDUCATION JURISDICTION QSL and our Education Jurisdiction Working Group are leading the return of full education jurisdiction to Cowichan Tribes, including the establishment of a Community Education Authority to operate, administer, and manage our education system for Quw’utsun Mustimuhw. An Education Law is also under development to guide the Community Education Authority’s work.

By overseeing our own education system, we can make decisions in the best interest of our children. The education system will be guided by the Quw’utsun syuw’entst and education snuw’uy’ulh as set out in Law, and will serve as the basis for how the Quw’utsun education system will operate.

QUW’UTSUN SYUW’ENTST LELUM

Scan QR Code or click HERE to visit our website

Cowichan Tribes Education Law will cover teacher and school certification, curriculum development, and graduation requirements. Following a successful ratification vote and adoption by Chief and Council, students attending schools on reserve will no longer be subject to the jurisdiction of the federal government or BC Ministry of Education.

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CONTACT INFORMATION (250) 715-1022 education@cowichantribes.com education.jurisdiction@cowichantribes.com 5744 Allenby Rd, Duncan, BC V9L 5J1

STUDENT TRANSPORTATION A few friendly reminders for our STUDENTS

A few friendly reminders for PARENTS

Please remind our Smun’eem of our policy and guidelines while riding the bus • No eating, drinking on the bus.

• Students are to remain seated at all times until their bus stop and the bus comes to a complete stop.

• Students will not extend their bodies outside the window or the aisle on the bus.

• Students are to avoid behavior which may divert the driver’s attention from the road.

Horse play and foul language will not be tolerated.

• Vandalism – Suspension involving vandalism will not be lifted until restitution has been made and payment in full of a minimum repair cost $90.00 payable by parent or guardian.

• Parents/Guardians of young children (K-3) or children with disabilities must be at the designated bus stops waiting for their child/children 5 minutes prior to scheduled drop off time.

• If parents/guardians are not at the bus stop when the child arrives, bus riding privileges will result in suspension for one (1) day.

• Instruct students in proper behaviour while waiting for the bus and go over the policies with your child/children.

• Friendly reminder to keep your child/children home when not feeling well.

• All students who plan to ride the bus must register with the transportation department each year.

Our staff are committed to providing safe, efficient, and economical student transportation. The safety of the student passengers is a safety of paramount importance, as well as having them arrive at school in a state of mind that is as receptive to the learning process as possible.

APPLICATIONS ARE REQUIRED EACH YEAR FOR EACH CHILD

NOW AVAILABLE Online Student transportation application form Scan QR Code to register your child or click HERE

For QSL Transportation updates follow us on Facebook

QUW’UTSUN SYUW’ENTST LELUM

Scan QR Code or click HERE to see the School bus schedules and passenger conduct rules

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PROGRAMS & SERVICES

QUW’UTSUN SYUW’ENTST LELUM

Quw’utsun Syuw’entst Lelum offers a range of services aimed at supporting the educational and cultural needs of Cowichan Tribes

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Lelum’uy’lh Daycare Lelum’uy’lh offers a wide variety of activities and services to the children of Cowichan Tribes members. We have an infant/toddler program, a three year old program, and two full day four year old programs. Lelum’uy’lh is a Head Start program and incorporates the six Head Start components - Hul’q’umi’num’ language and culture, health, nutrition, parent involvement, school readiness, and social supports in everything we do. We often work with Clements Centre and Sun Drops Centre to offer additional supports as needed.

Quw’utsun Smuneem Elementary School (Our Cowichan Children) Our school offers Kindergarten to Grade 4 English, and Kindergarten to Grade 5 Hul’q’umi’num’ immersion. Next year (2026) we will be adding Grade 6 to the Hul’q’umi’num’ immersion program. Grade 7 will also be added in the near future.

(250) 746-5966 daycare.reception@cowichantribes.com 5588 River Rd, Duncan, BC V9L 6V9

(250) 748-1779 eileen.charlie@cowichantribes.com 3121 Glenora Rd, Duncan, BC V9L 6R9

K-12 Support Cowichan Students attend elementary and secondary school with Schools in District #79, various private schools, and our band operated schools. Our Student Advisors provide administrative support to QSL and for the Quw’utsun membership to ensure student success and retention.

Their work includes: Liaising with School District #79 and providing support in developing Local Education Agreements (LEAs), student registration and nominal roll tracking, allowance distribution and support for extra-curricular activities that encourage Cowichan students to become more involved in the school’s social activities, athletics, and academia. Topics include education planning support, community resources, academic programs and courses, vocational programs, post secondary programs, graduation requirements, and more. Please contact us with any questions or to book an appointment.

Advisors: chris.modeste@cowichantribes.com audrey.best@cowichantribes.com Student Services Clerk: ps.clerk@cowichantribes.com

(250) 715-1022 5744 Allenby Rd, Duncan, BC V9L 5J1

Quw’utsun Hu-yi’xwule’ Skwoulew’t-hw Quw’utsun Hu’yixwule’ welcomes Cowichan Tribes members and status First Nations youth between ages 13 and 17 years of age to enroll in our secondary school program. The core service is a 10-month program that operates from September to June, focusing on improving literacy and numeracy skills. We offer academic subjects, along with land-based learning, Life skills, art, physical education, and computer classes. Individual and small group sessions with a specialized education teacher are also available. Our small class sizes allow students to receive optimal assistance from our staff. Credits for classes go towards a Dogwood diploma.

Yuthuy’thut Training Centre Yuthuy’thut Training Program began in 1990 as a stepping stone for adults over 18 to upgrade their education and has evolved to include access to graduation with an Adult Dogwood. Cowichan Tribes members, their extended family, and other status First Nations people are eligible to participate in the program. The core service is a 10-month program that runs from September to June, providing instruction in a variety of academic courses as well as land-based learning and Hul’q’umi’num’. Students can receive an Adult Dogwood obtaining their Grade 12 through Yuthuy’thut.

Post-Secondary Cowichan Tribes places great importance on increasing the participation and success rates of Cowichan Tribes members in post-secondary education and training. It is through education and training that we can support capacity building and self-government. We are committed to financially supporting post-secondary education and training. The Post-Secondary Education & Procedure Guidelines are used to assess the eligibility of students to receive financial assistance to attend accredited post-secondary institutions in an eligible program of study.

If you have questions about sponsorship for going to university or college, please connect with the Post-secondary advisor or Student Services Clerk.

Advisor: post.secondary@cowichantribes.com Student Services Clerk: ps.clerk@cowichantribes.com

QUW’UTSUN SYUW’ENTST LELUM

(250) 746-7170 ytt.reception@cowichantribes.com 5594 River Rd, Duncan, BC V9L 6V9

(250) 715-1022 5744 Allenby Rd, Duncan, BC V9L 5J1 27

SI’EM LELUM GYM

Please contact us to book your next event!

Si’em Lelum Gymnasium The Si’em Lelum Gymnasium has a large 80’ by 120’ gymnasium for rent, and includes two large change rooms with showers. It is available for sporting events, receptions, and large gatherings. For non-sporting events, the floor is protected by mats. (Occupancy 350)

Dining Hall/Kitchen A 30’ by 120’ dining hall is also available for rent, with a large kitchen. Can be rented together or separately (Occupancy 100)

SI’EM LELUM GYM

Field Rental The Si’em Lelum Gymnasium has two full sized soccer fields that can be rented for sports or events.

Scan QR Code or click HERE for rental rates 28

CONTACT INFORMATION (250) 748-1831 gymcalendar@cowichantribes.com 5574 River Rd, Duncan, BC V9L 5J1

SOCIAL DEVELOPMENT

Social Development provides income assistance to our on-reserve population pending eligibility. We work with our clients to help them gain experience and confidence to enter the workplace. Clients that are deemed “employable” are referred to employment and training programs within Social Development.

THE TEAM

Income Assistance • Applicants work with an Intake worker to complete the application and required documents.

• Then the applicant is referred to a BSDW who assesses the application and documents for eligibility.

• There are four different categories of income assistance: Employable singles, families and couples, persons with persistent multiple barriers to employment, and persons with disabilities.

Scan QR Code or click HERE for Monthly Distribution Dates

• • • •

*Mel Shun Um Coordinators *Mel Shun Um Administrative Assistant *Mel Shun Um teacher Quw’utsun Employment & Training (QET) Program Coordinator • Quw’utsun Employment & Training (QET) Case Worker

Quw’utsun Employment & Training (QET) QET is a department under social development focused on providing employment opportunities for all Quw’utsun Mustimuhw. For more information, see page 25 of the guide.

Mel Shun Um Job Readiness Program Mel Shun Um accepts referrals from Social Development workers. The staff work with clients and help them address barriers. The goal of the program is to move the member towards employment through a Mandatory Action Plan (MAP).

We provide training opportunities in the client’s interest areas and provide work experience opportunities so clients better understand how to be successful in the workplace. Developing literacy and numeracy skills will help clients expand their opportunities for employment.

The pre-employment readiness program includes: home/work/life balance, problem solving, professionalism in the workplace, and understanding of the impact and benefit of working. Currently, we only work with clients who are on income assistance. *Mel Shun Um was formerly the Pre-employment Supports Program (PES).

Mel Shun Um New Location: 301 Brae Rd, Duncan, BC V9L 2N7

CONTACT INFORMATION (778) 422-2255 socialdev@cowichantribes.com 5760 Allenby Rd, Duncan, BC V9L 5J1

SOCIAL DEVELOPMENT

• Social Development Manager • Band Social Development Workers (BSDW) • Designated Band Representatives (DBRs) • Cultural Facilitator • Intake Worker • Reception • File Clerk • *Mel Shun Um Supervisor Designated Band Representative (DBRS) • Participate on behalf of Cowichan Tribes child(ren) and youth in all areas of Child Welfare including Cowichan Tribes Advisory Committee Meetings, adoptions, permanency planning, child safety, investigations, guardianship, foster care, providing input and advocacy for youth in high risk situations and for children and youth in care.

• Participate and ensure proper cultural planning and supports are part of the child’s plan of care and updated with the child, and including the family for their input.

• Participate and support the decision making process with adoption and aging out.

• Support all Cowichan Tribes members on/off reserve.

• Participate in all family meetings, child, youth interviews, care plan meetings, mediation, as support/advocate.

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SUSTAINABLE HOUSING

The Sustainable Housing Department aims to provide safe, adequate, and affordable housing to the Quw’utsun community. Our services include managing rental accommodation, adding to the housing stock, and sourcing housing solutions for citizens.

PROGRAMS & SERVICES Property Management • Operation, maintenance, and control of band rental units.

• Develop and update policies to streamline operation and promote fairness.

• Tenant management and compliance.

Maintenance • Provide significant pest control measures.

• Provide ongoing and preventative maintenance for 182 rental units.

• In 2024, a total of 1,450 service intake calls were completed and a total of 56 renovations were successfully completed.

Housing Applications and waitlist Lack of available housing is a significant and ongoing concern for our department and community. There are currently nearly 800 active housing applications representing over 2,214 people.

Housing applications must be updated at least once each calendar year and at any other time the information on the application form changes.

• Supporting Elder and private homeowners on an emergency health and safety basis.

• Accessing funding to support major renovation projects in the community.

Adding to the Housing Stock • Our department continues to source funding and access options for the construction of additional rental units.

Private home construction and major renovations • Our team is in place to support Certificate of Possession (CP) holders who have obtained funding from a financial institution and who wish to build or renovate a home on privately owned CP land.

Trusted Services Providers • Our trusted service providers have experience in the Quw’utsun community and provide respectful, cost-effective services to citizens.

Contact our department for a list of providers to support your housing related needs.

SUSTAINABLE HOUSING

Click HERE or Scan QR Code for Housing Application

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CONTACT INFORMATION (250) 715-3302 shd.maintenance@cowichantribes.com 5742 Allenby Rd, Duncan, BC V9L 5J1

STSI’ELH STUHW TU SMUN’EEM HONOURING OUR SACRED FAMILIES AND CHILDREN

We are under our own Cowichan Tribes Law: Snuy’uy’ulhtst tu Quw’utsun Mustimuhw u’ tu Shhw’a’luqwa’a’ I’ Smun’eem ~ Laws of the Cowichan People for Families and Children.

ADMINISTRATION TEAM - TL’UQW’

CHILD SAFETY TEAM - S-HUN’TS’A’WUQW

Preparing for and maintaining our work, ready and available to our community

Families and people coming together as one for a purpose

The Administration Team is divided into: • Executive Team: Executive Director, Associate Director, Operations Manager and Quality Assurance/Policy Analyst.

• Administration Team: Office Manager and other administration supports.

• Wise Practices in Protection: carrying out our responsibilities to future generations.

• The Social Workers Team consists of the Family Services Team, the Intake Team and the Guardianship Team. Ts’uwtun (social workers) serve siiye’yu on and off our Cowichan Tribal Lands from Lake Cowichan to Malahat to Ladysmith and includes Gabriola Island.

• Family Services Ts’uwtun carry Family Service Files, Child in Care Files, Intakes, Youth Files (Youth Agreements) and Agreements with Young Adults Files. Family Service Files include Out of Care Options which is Extended Family Plan Files (parent authorizes temporary care of child(ren) to family or close friend) and transfer of custody (temporary or a specified period and permanent transfer).

• Intake Team is the first contact where there is no open file (e.g., an existing Family Service file, Child in Care File, etc.), or you wish to make an anonymous child safety report.

FAMILY CONNECTIONS TEAM TS’LH’A’AMUTIM Family ensuring our connections are strong and resilient • The Family Connections Team includes a Manager for the Access Team - Stqeeye Team, an Art Therapist and Life Skills Coaches.

• The Access Team - Stqeeye - provides transportation and supervised visits for Children in Care with their families.

• Our Art Therapist works with Children and Youth in Care. Requires Social Worker referral.

• Life Skills Coaches run Youth Programs and work mainly with Youth in Care helping with employment, resumes, identification (Status Card, SIN, etc.), navigating through ‘systems’, etc. Requires Social Worker referral.

STSI’ELH STUHW TU SMUN’EEM

Our new Authority: Stsi’elh stuhw’ew’t-hw tun Smun’eem [The House Where We Treat Our Children with Respect]. The authority is governed by a Board of Directors made up of 9 Quw’utsun individuals.

CONTACT INFORMATION (250) 746-1002 5766 Allenby Rd, Duncan, BC V9L 5J1 *Please be advised that staff email addresses are now: firstname.lastname@stsielhstuhw.com

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HULITHUT FAMILY HOME

SUPPORT SERVICES - SKWAMI’ LHUM’

To heal oneself; to come to life

Caring for another person’s child

Hulithut is for Youth (13 years+). We also have the Youth Pods available for Youth on Youth Agreements or for our Youth transitioning into young adulthood. Hulithut works closely with the Pivot Point team whom provides specialized care. Social Workers refer Youth for the Youth Pods.

• Hwial’asmut - ‘taking care’ Caring for the Carers.

• Wise Practices in Placement: carrying out our responsibilities to future generations.

The Support Services Team works with Caregivers (Foster Parents).

PREVENTION TEAM - LUM-STAM’SH Show me so I can show my children

TO MAKE A REPORT

• Prevention includes Community Safety, Cultural Workers and Community Engagement Manager.

• Programs & Services: - Cultural Programs (cedar weaving, Cowichan knitting, traditional painting, etc.)

- Swim Passes - Women’s Program

If you think a child or youth under 19 years of age is being abused or neglected, you have the legal duty to report your concern to a child welfare worker.

Follow us on our Facebook Page: “Cowichan Tribes Prevention” for updated programs and calendars

During regular business hours Call our Main Office: (250) 746 - 1002 After hours Call: 1-800-663-9122 Helpline for Children If you are a child or youth and would like to talk to someone, call the Helpline for Children at 310-1234 - toll free, no area code.

STSI’ELH STUHW TU SMUN’EEM

Prevention office Address: #1A – 5838 Trans Canada Hwy

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Scan QR Code or click HERE for Child Welfare Legislation Updates/Videos, etc

THEY’SHE’NUM’ - PUBLIC WORKS PREPARING THE WORK

Public Works is a new department that brings together our Capital Projects and Operations & Maintenance teams. The department is responsible for the oversight and management of a broad range of public facilities and infrastructure services in our community, including, but not limited to: roads and dikes, water and sewer, waste management, capital projects, asset management, procurement, client services, and engineering services. The department will be growing and evolving over the coming months and we look forward to sharing regular updates with Quw’utsun Mustimuhw.

publicworks@cowichantribes.com

OPERATIONS & MAINTENANCE Cowichan Tribes Operations & Maintenance Department provides quality public works, infrastructure operations, and maintenance services to citizens. Our responsibilities include the Curbside Collection Program, roads, utilities, general infrastructure, and logistics for Cowichan Tribes and citizens.

We also maintain community buildings, grounds, landscapes, and band owned facilities in a manner that provides a safe, comfortable environment, and positive community experience.

PROGRAMS & SERVICES • Conduct weekly curbside garbage, recycling, and compost pickup. Our monthly collection schedule is available in the Quw’utsun Newsletter and on our website.

• Maintain all Cowichan Tribes buildings including schools, Si’em Lelum Gym, soccer fields, Kilpahlas Beach, community sewer, water lines, roads and dikes.

• Operate and maintain lift station buildings on Boys Road and Trestle Road.

• Coordinate and service fire hydrants.

• Conduct annual fire extinguisher checks.

• Bottled Water Delivery.

• Snow removal.

• Tree management at community locations.

• Spring and Fall Clean Up.

Help reduce the amount of trash we collect each week.

Many items can be recycled or composted. We cannot accept soft plastics like bags and film wrap, glass bottles and jars, styrofoam, or batteries. These items can be taken to a CVRD recycling centre like Bings Creek.

LEARN HOW TO RECYCLE MORE EFFICIENTLY

CONTACT INFORMATION (236) 800-5071 maintenance@cowichantribes.com 6060 Canada Ave, North Cowichan, BC V9L 1V3

THEY’SHE’NUM’ - PUBLIC WORKS - OPERATIONS & MAINTENANCE

PUBLIC WORKS (Capital Projects and O & M) - NEW LOCATION

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CURBSIDE

PICK UP

Trash collected on Mondays & Thursdays (except statutory holidays)

SIGN UP

Bags should be: Tied closed Under 40 lbs Set out before 8:00 am

For Friday compost collection

Limit: 3 trash bags per household

(236) 800-5071

THEY’SHE’NUM’ - PUBLIC WORKS - OPERATIONS & MAINTENANCE

TRASH

Film and plastic (plastic wrap, bags, bubble wrap, foils, etc.)

Paper towels (can be composted)

Metal and cans (rinsed and cleaned, including aluminum foil containers)

Plastics (rinsed and cleaned)

RECYCLE

Paper, newspaper, magazines, envelopes, etc. (no plastic windows in envelopes) COMPOST

Food, fruits and vegetables (meat goes in the trash) 34

General household items

Food-soiled cardboard packaging

Napkins and paper towels (no cleaner)

Protect wildlife and ensure all items are stored securely

Extra trash bag stickers are available for purchase EXTRA TRASH BAG

EXTRA TRASH BAG

PICK UP

PICK UP

Scan QR Code or click HERE to learn more

Fast food items (foam and utensils)

RECYCLE

Cardboard, cartons and cups (rinsed and cleaned)

Dirty diapers

Glass jars or bottles Film and plastic (e.g. plastic wrap, bags, bubble wrap, foils etc.)

Batteries and electronics

COMPOST

Eggshells and seafood

Meats

Pizza boxes (compost or trash only ) Fast food items styrofoam and utensils)

Plastics Metals Styrofoam Fruit stickers Animal/meat products

THEY’SHE’NUM’ - PUBLIC WORKS - OPERATIONS & MAINTENANCE

TRASH

Coffee grounds and tea bags 35

CAPITAL PROJECTS The Capital Projects team manages new building and infrastructure development, seeks funding and federal support for projects, and manages ongoing projects until completion. Our team is responsible for infrastructure development, including water and sewer connections, and for construction of new community assets, and renovations of existing community assets.

THEY’SHE’NUM’ - PUBLIC WORKS - CAPITAL PROJECTS

Additionally we also handle property acquisition and disposition both on and off reserve, service agreements, and lease negotiation. Lastly, capital projects is also responsible for assisting other departments in engineering related to developments or new building construction.

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Current and ongoing infrastructure projects • Allenby Road Project with the BC Ministry of Transportation and Transit.

• Boys Road (Subdivision) Sewer/Water and community improvements.

• Ts’alha’um Water System (Tzart-lam IR#5 Riverbottom Road).

• Miller Road Sewer and Water.

• Club Road Sewer.

• Jack Road Sewer and Water.

• Ryan Road Water.

• River Road Stormwater.

• Boys Road Flood Risk Assessment.

• River Road Safety Improvements.

• Tzouhalem Road Water and Sewer.

• Lake Cowichan Weir Replacement Project.

• JUB Lagoon Outfall Relocation Project.

• 1884 Tzouhalem Road Development.

• S’eshia Road Drainage Plan.

Current and ongoing community developments • Band Office Parking Lot and Landscaping Updates.

• Youth and Recreation Centre.

• Health and Wellness Centre.

• Koksilah Nursery-Fish Freezer & Community Smokehouse.

• QS Elementary Expansion.

• Kilpahlas Beach Master Plan.

• Administration Building Roof Replacement (2025).

• Quamichan Village Community Plan • St. Ann’s Cemetery Expansion.

• Quamichan Longhouse Kitchen Replacement.

Recently completed • YYT/QHS Replacement.

• Parking Compound.

• Mini-Pitch Installation.

• Longhouse Inspections.

• Low Pressure sewer project zones 1,2,3,4,5-2.

• Low Pressure Sewer Project Zone 7.

• Aquisition of 6060 Canada Ave as office space for Public Works and Emergency Services.

• Asset Management Project.

• Installation of Hul’q’umi’num’ Bilingual Stops Sign - Phase 1

CONTACT INFORMATION (250) 715-3302 6060 Canada Ave, North Cowichan, BC V9L 1V3

TS’EWULHTUN HEALTH CENTRE

Ts’ewulhtun Health Centre promotes a strong and healthy community. In the spirit of cooperation from the wisdom of our Elders, we put into practice traditional and non-traditional ways to achieve emotional, spiritual, mental, and physical well-being.

Administration and Integrated Quality and Safety Management Our administrative team provides leadership and support to program managers and all Health Centre staff. They guide the Health Centre’s strategic and operational planning, monitor program activities, human resources, budgets, quality and safety, partnership development and reporting to citizens, Chief and Council, and funders.

• • • •

Provide Reception.

Support with Medical Services Plan (MSP) Application (Care Card).

Local Medical Transportation.

Out of Town Medical Transportation.

PROGRAMS & SERVICES Medical Transportation

44-46 Slhexun sun’ts’a’ Primary Care Clinic

39

Ts’ewulhtun Dental Clinic

4747

Kwam’Kwum’Tthun Shqwaluwun Youth Services

40-41

Quw’utsun Sul-hween (Elders)

48-50

Kwun’atsustul Counselling

42-43

Hwialusmutul’ Community Health

51 51

Ts’ets’uwut Tth’ele’ Mustimuhw Helping Hearts Outreach

TS’EWULHTUN HEALTH CENTRE

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CONTACT INFORMATION (250) 746-6184 5768 Allenby Rd, Duncan, BC V9L 5J1

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MEDICAL TRANSPORTATION

Ts’ewulhtun Health Centre offers Quw’utsun Mustimuhw free medical transportation for health-related appointments (i.e., doctor, physiotherapy, counselling, optometrist, chiropractor, community health nurse, etc).

• In December 2023 Ts’ewulhtun Health Centre successfully submitted a proposal to Island Health for funding to provide medical transportation support and service to Status Indians in our catchment area (living in the immediate Duncan area) on or off-reserve.

• With this funding, Ts’ewulhtun Health Center is able to provide rides to members who need to attend mental and physical health appointments.

Local Medical Transportation • Local transportation is provided for members living on or off-reserve within catchment.

• Local physicians are those located within this same catchment. Please give at least two hours’ notice before your appointment to ensure staff can coordinate transport.

Out-Of-Town Transportation • Advance notice required - 1 week for on-Island appointments - 2 weeks for off-Island appointments • We require a referral letter from your doctor outlining the referral, name and address of specialist, the specialist’s specialty (i.e., heart, dental, etc.).

• If you are being referred to Vancouver, ask your doctor for a T.A.P. Form. Every BC resident is eligible to access this program which covers ferry cost for vehicle, escort, and patient.

COWICHAN TRIBES CATCHMENT MAP

TS’EWULHTUN HEALTH CENTRE

Cowichan Tribes catchment: The Forest Museum North; Country Grocer South (end of Cowichan Bay Rd) and Riverbottom.

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CONTACT INFORMATION (250) 746-6644 5768 Allenby Rd, Duncan, BC V9L 5J1

HOURS OF OPERATION Tuesday - Friday 8:30am - 4:30pm

TS’EWULHTUN DENTAL CLINIC

Our family-oriented team is here to welcome you, listen to your concerns, and respect your privacy and confidentiality.

Our dental clinic offers dental public health services and provides education, prevention, and restorative care to community members of all ages. We provide dental information to caregivers and expectant parents to help their children build and maintain healthy smiles. Promoting healthy gums and teeth contributes to overall good health.

Dental Appoinments You can contact us to book an appointment. We also welcome walk-in appointments and emergencies.

If you are unable to make it to your scheduled appointment or are not feeling well, please contact us as soon as possible so we can reschedule your appointment.

Elders’ Oral Care Initiative Oral care aids, including denture cleaner/cases and mouthwash, are available for our respected Elders.

COHI - Children Oral Health Initiative • The Children’s Oral Health Initiative (COHI) has been decreasing dental cavity rates in Cowichan since 2009.

• The COHI Program is community based and is delivered through the First Nations Health Authority (FNHA). The COHI Program provides oral health education and prevention to children aged 0 – 7, as well as expectant mothers.

• This program is offered on site at the Ts’ewulhtun Dental Clinic, at community events, and through schools and daycares, both on and off-reserve.

• We also offer presentations to young children through schools, daycares, and events throughout the community.

OUR TEAM Dentists: Dr. “Ebby” Boaz and Dr. Eugene Tang Certified Dental Assistant/COHI Aide: Saffron Joe Dental Receptionist/Certified Dental Assistant/COHI Aide: Carroll Chadwick Manager/RDH: Shelly Sorensen Dental Hygienist: Kristine Fraser MISSION STATEMENT To empower community members to take care of their own dental health, by providing education, prevention, and safe care

• • • • • • • • • • • •

Dental exams and X-rays Cleanings Fillings and root canals Crowns and bridges Tooth removal Dentures/partials Night guards Oral hygiene instruction Nutritional and tobacco counselling Outreach/presentations Velscope screenings Bone grafting & implants* (fee for materials) *Some treatments may require a referral to local specialists.

CONTACT INFORMATION (250) 715-3305 text: 1-855-922-3774 dental@cowichantribes.com 5768 Allenby Rd, Duncan, BC V9L 5J1

TS’EWULHTUN HEALTH CENTRE

SERVICES & PROGRAMS

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QUW’UTSUN SUL-HWEEN (ELDERS) We provide programs and services to Elders, including the Elders kitchen/luncheon, Meals on Wheels, Elders nursing, home support and personal care, day program activities, and transportation.

QUW’UTSUN SUL-HWEEN STAFF SERVICES Personal Care Workers (PCW) give support to Elders on-site and in client’s homes, including: • Providing meal prep, personal care (i.e., dressing and bathing), medication reminders and light house keeping.

• Submitting Special Needs Requests for eyeglasses, dentures, special medications and foot care.

• Creating referrals to occupational therapy, Island Health, dietitian, respiratory therapy and communicating with doctors and community partners.

Quw’utsun Sul-hween Program Drivers provide bus transportation for our bathing program, Meals on Wheels delivery, shopping trips, and Elders’ activities.

Island Health Aboriginal Liaison Nurses are available Thursday to Monday 11:00am 7:00pm. Main Office Phone: (250) 727-2030 ext. 45682.

Quw’utsun Sul-hween Nurses conduct home visits to update or create Home Care Services Plans.

In-house services: Chiropractor, audiologist, pharmacist, Elders advocate.

HOME SUPPORT Elders’ team members work on-site and in-community at clients’ homes. They support Elders with: • • • •

Recovery from illness or surgery.

Chronic conditions.

Disabilities.

End-of-life care.

TS’EWULHTUN HEALTH CENTRE

Home support is intended to enhance your care. Our services are not meant to replace your efforts to care for yourself, with the help and support of your family, friends, and community.

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CONTACT INFORMATION (250) 715-3303 5764 Allenby Rd, Duncan, BC V9L 5J1

Other items NOT covered by the Elders’ department include: • Supplies otherwise covered by benefits • Wound supplies (i.e., bandages, wraps) • New beds • Reimbursements for medications

Bath Program When: Monday, Tuesday, Wednesday & Friday Time: 8:30am - 3:00pm

In-Person Lunches When: Monday - Friday Time: Dinner bell & prayer at 12:00pm

Services NOT included in Home Support?

Home care nursing services are separate from Home Support. Our team does not provide the following services and refers to Island Health for those who require: • • • • •

Wound care, dressing changes Intravenous (IV) therapy Respite care/extended relief visits Over-night or weekend care Palliative care

Questions?

Need an assessment or referral?

Call (250) 715-3303

Meals on Wheels When: Monday - Friday Time: Delivery starts at 10:00am

Crafts & Puzzles When: Monday - Friday Time:8:30am - 4:30pm

Swimming Classes When: Tuesdays & Fridays Time: 9:00am - 11:00am

Footcare When: Thursdays Time: 9:00am - 4:00pm

Hul’q’umi’num’ Classes When: Tuesdays & Thursdays Time: 9:30am - 11:30am

Additional activities, including shopping trips and exercise classes will be announced in the Sul-hween calendar in the monthly Quw’utsun Newsletter.

GOOD FOOD BAG PROGRAM Our Good Food Bag (GFB) Program provides a variety of fruits and vegetables to Elders for the cost of $15.00 per bag. Cash payments can be made at the Elders Building.

*Watch for The Good Food Bag Program dates in the monthly Quw’utsun Newsletter

TS’EWULHTUN HEALTH CENTRE

Who can Receive Home Support?

Cowichan Tribes’ Home support program is available to Cowichan Elders who reside on the Cowichan Reserve and meet the requirements. An Elders Nurse will work with you to identify your personal care needs and explore other options to meet those needs prior to starting home support.

They will connect you with other services in your area, as needed.

If Home Support services are needed, the nurse will develop a plan of care with you.

*Please note, we DO NOT deliver Good Food Bags.

Pick up location is the Elders’ Building.

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HWIALUSMUTUL’ COMMUNITY HEALTH LOOKING AFTER ONE ANOTHER

COMMUNITY HEALTH NURSE TEAM Embodies the spirit of care and wellness offering routine childhood immunizations for children aged 6 months to 6 years, as well as for youth in grades 6 and 9.

At our annual Fall clinic, we administer COVID and flu vaccinations for individuals aged 6 months and older. In addition, our Women’s Health services include birth control, pregnancy testing, PAP smears, and new selfswab options. For Sexual Health, we offer testing and treatment for STIs, HIV, Hepatitis, and TB, along with providing sexual health education.

Drop In

Every Tuesday

Late

Clinic

TUESDAYS ARE DROP IN FOR ANY CHILDHOOD IMMUNIZATION 10:00 AM - 5:30 PM

For Childhood Immunizations

MATERNAL CHILD HEALTH TEAM & FAMILY SPIRIT WORKER

TS’EWULHTUN HEALTH CENTRE

Supports pre and postnatal care. They help to overcome barriers and provide social support and mental well-being. The team also does hospital visits and liaises with outside community groups. They offer teachings and guidance on immunizations, lab tests, and necessary exams needed. Additionally, they host monthly prenatal wellness days to offer connections, support, and gift cards. For postnatal care, the team conducts home visits to support breastfeeding and introduce foods for the baby.

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CONTACT INFORMATION (250) 715-1024 text: (250) 732-4638 5768 Allenby Rd, Duncan, BC V9L 5J1 Book online: tsewulhtunhealth.janeapp.com email: hwialusmutul@cowichantribes.com

THE QUW’UTSUN PRETERM BIRTH STUDY What is the Quw’utsun Preterm Birth Study?

Persistent differences in pregnancy and birth outcomes, such as preterm birth, between Indigenous and non-Indigenous people are linked to the impacts of colonization, such as Indian Residential Schools, and removal of traditional birth practices from communities. Preterm birth is a live birth before 37 weeks of gestation and has long-lasting health impacts on the infant, mother, and their family. There is a growing movement to reclaim birth in Indigenous communities around the world to ensure culturally safe care, promote traditional ways of birthing, and eliminate differences in birth outcomes between Indigenous and non-Indigenous people.

Scan QR or click Here for our website

In 2019, Cowichan Tribes launched the Quw’utsun (Cowichan) Preterm Birth Study, a 3-year research study with funding from Vancouver Foundation, to investigate factors driving high rates of preterm birth in the community, in partnership with the BC First Nations Health Authority and Island Health. By using the findings of this research, the vision is to ultimately bring healthy birth back to Quw’utsun.

The Quw’utsun Preterm Birth Study Team Sul-hween Doreen Peter, Brenda Yuen, Jen Murray, Melainee Sampson

SPEECH AND LANGUAGE Sharon Kilani is our speech and language pathologist.

She sees children up to the age of 5 years old.

HOURS OF OPERATION Monday - Friday 8:30am - 4:30pm

TS’EWULHTUN HEALTH CENTRE

Research Advisory Committee Maia Thomas, Eugenia Tinoco, Lynsey Johnny, Marnie Elliott, Fairlie Mendoza, Barb Webster, Liz Spry, Ashley Simpson, Dr. Diane Sawchuck, Dr. Shannon Waters, Danielle Alphonse.

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SLHEXUN SUN’TS’A’ PRIMARY CARE CLINIC

The Slhexun sun’ts’a Clinic offers a full range of medical care with a team of professionals dedicated to honouring the health and wellness goals of citizens and their families.

SERVICES • Community members who join the Slhexun sun’ts’a’ Clinic will receive the same services that they would at their family doctor. They will also receive enhanced care and the strong support of our diverse team.

• Our team is made up of doctors, nurse practitioners (who can provide many of the same services as doctors), nurses, health coaches, dietitians and other health professionals.

• A typical appointment will include a visit with a doctor or nurse practitioner, a health coach, and other professionals depending on your needs.

TS’EWULHTUN HEALTH CENTRE

Please note we are NOT a walk-in clinic, Our waitlist is full. We are no longer accepting names for those looking for a primary care provider.

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CONTACT INFORMATION (250) 715-3322 Text: (250) 508-7119 clinic@cowichantribes.com 121 Ingram St, Duncan, BC V9L 1N8

• A health coach will visit with you and support you before, during, and after your appointments.

• If you have a family provider at the clinic and have children under 18 years old including new babies, your family provider will see them too! If you have children who haven’t been seen here yet and would like to, please call Slhexun sun’ts’a’ Clinic to book a checkup.

Appointment Cancellations Please let us know if you will not be able to make your appointment and our staff will be happy to reschedule. This is important so that others may be seen if you are not able to make it in.

HOURS OF OPERATION Monday, Tuesday, Wednesday & Friday 9:00am - 4:30pm *Closed for lunch hour 12:00pm - 1:00pm daily Thursday 9:00am - 4:30pm *Closed 9:00am - 10:00am for weekly meeting Saturday, Sunday & Holidays Closed

HEALTH PROFESSIONALS

• Health Coaches: Provide nursing support before, during and after your visits with your family doctor or NP. • Nutrition & Diabetes Education: Nutrition counseling, diabetes education and support including Dexcom sensor replacements, funding and blood sugar monitoring, education for: new diabetes medications such as insulin.

Drop-ins accepted for Diabetes education Monday to Thursday.

• Sexual Health & Wellness: Provides PAP testing, and STI testing and treatment.

• Social Determinants of Health Workers: counsels, coordinates and advocates for wide range of care, resources and supports; counselling and referrals available.

• Chiropractor: Assesses and treats a variety of muscle, tendon, ligament, joint, and nerve conditions.

Available: Monday and Wednesday.

• Myoactivation: System of pain care that uses fine needles to release injured muscle, fascia, soft tissue and scars, along with a thorough assessment.

• Respiratory Therapy: Helps with breathing and sleep concerns, and can provide CPAP and Oxygen Therapy. Home visits available.

• Medication: Our pharmacist conducts medications reviews to assess and work with clients to understand what is helping/needed/ or making them feel unwell. They also teach about medications, address funding needs, and see those in hospital, clinic or community.

• Visiting Specialists: Some specialists visit from out of town to see referred community members at our clinic location including: - Pediatrician: In-clinic every second Wednesday, by referral by their family provider. If your child does not have a family provider, children can book in with our youth clinic and a referral can be made there.

- Audiologist: Hearing health checks, hearing tests, hearing aids. (Appointments can be arranged upon request.

- Pedorthic Clinic: A pedorthist may visit throughout the year for foot assessments and orthotic fittings. If interested in this service, please contact the clinic.

Harm reduction/substance use Slhexun sunt’ts’a Clinic offers access to some harm reduction and substance use services including: outreach nurses, substance use clinicians and Opioid Agonist Therapy (OAT) clinic at the clinic on Monday, Wednesday, and Thursday.

TS’EWULHTUN HEALTH CENTRE

• Nurse Practitioner (NP) and Family Doctor: Our NP & family doctor work as part of the team. They address medical concerns and support wellness through prevention, treatment/management and monitoring of illness or conditions.

Please see page 53 of the guide for further harm reduction and substance use services available to Cowichan citizens.

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YOUTH CLINIC

Join our YOUTH CLINIC, where friendly nurses, doctor/nurse practitioners, and mental health staff are here for you. Get answers, support, and CONFIDENTIAL care on STIs, contraception, or ANY physical and mental health questions you have.

SERVICES

S’a’lhstuhw tun smustimuhw Treat / Look after your body well Your health and well-being matters!

TS’EWULHTUN HEALTH CENTRE

• • • • • • • • • •

For indigenous youth ages 24 and under Skin/acne/eczema Pain Stomach pain/cramps Sadness, anxiety STI testing & treatment Birth control Questions about vaping and drugs Pregnancy testing Free safe-sex supplies Advocacy….and more!

46

CONTACT INFORMATION (250) 715-3322 Text: (250) 508-7119 clinic@cowichantribes.com 121 Ingram St, Duncan, BC V9L 1N8

HOURS OF OPERATION (DROP IN) When: 1st & 3rd Tuesday of every month Time: 3:30pm - 5:30pm Call for a ride: (250) 715 - 3322

KWAM’KWUM’TTHUN SHQWALUWUN YOUTH SERVICES Cowichan Tribes Youth Services Team is happy to open our doors to youth and provide a safe and positive place to hang out, learn, have fun, and build friendships.

PROGRAMS & ACTIVITIES Youth Drop-in When: Tuesdays-Saturdays Time: 3:00pm - 9:00pm

Cultural Art Day When: Tuesday Time: 5:00pm - 7:00pm

Cook Night When: Fridays Time: 4:00pm - 6:00pm

Our monthly calendar is available in the Quw’utsun Newsletter and on our website.

TS’EWULHTUN HEALTH CENTRE

Please watch our Cowichan Tribes Youth Services’ Facebook page for upcoming activities and events.

CONTACT INFORMATION (250) 746-0607 470 Trans Canada Hwy, Duncan, BC V9L 5J1 Access off Whistler St

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KWUN’ATSUSTUL COUNSELLING

Kwun’atsustul means ‘hand in hand’. Our counselling team provides a variety of services and supports.

Counselling is available in office, at schools, remotely, or in community. Our daily on-call counsellor is available for urgent support. Our counsellors are professionally trained and culturally respectful.

COUNSELLING AND MENTAL WELLNESS • Family counselling.

• Play therapy.

• Daily on-call counsellor Monday - Friday 8:30am - 12:00pm, 1:00pm - 4:30pm.

• Referrals to residential treatment and other internal and external substance misuse services including detox, addictions medicine, harm reduction, and supports.

TS’EWULHTUN HEALTH CENTRE

• Dignity-informed counselling for adults, children, youth, and families who are experiencing issues such as: substance misuse and addictions, grief and loss, suicide prevention, trauma, sexualized violence, depression, anxiety, bullying, violence, anger, parenting, intergenerational trauma, and healing.

• Couples counselling.

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CONTACT INFORMATION (778) 422-3122 200 Cowichan Way, Duncan BC, V9L 6P4

WEEKLY WELLNESS PROGRAM AT A GLANCE Syulwulhne MONDAY

Sthumunt-s TUESDAY

Slhihws WEDNESDAY

Sxu’athuns THURSDAY

Slhq’etsus-s FRIDAY

Mama’s Counselling Sa’qw’thut Day Group Treatment Program 11:00am-12:30pm 11:00am-3:00pm

Sa’qw’thut Day Treatment Program 11:00am-3:00pm

Sa’qw’thut Day Treatment Program 11:00am-3:00pm

Sa’qw’thut Day Treatment Program 11:00am-3:00pm

At Youth Services 470 Trans Canada Hwy

At New Life Church 1839 Tzouhalem Rd

At New Life Church 1839 Tzouhalem Rd

At New Life Church 1839 Tzouhalem Rd

At New Life Church 1839 Tzouhalem Rd

Skw’wulwexe Youth Biking Group Women’s Circle 10:00am-12:00pm 4:00pm-6:00pm At 200 Cowichan Way

At 200 Cowichan Way

Harm Reduction Fire Circle 11:00am-2:30pm At Si’em Lelum Dining Hall Indigenous Men’s Group 4:00pm-6:00pm At 200 Cowichan Way

Sa'qw'thut Culturally-Grounded Day Treatment Program Sa'qw'thut is a therapeutic community model for recovery from substance misuse and addictions.

Based on the Quw'utsun teachings (Snuw’uy’ulh), Sa'qw'thut runs 4 days per week, with ongoing intakes.

Create lasting connection, intergenerational healing, Where: New Life Church - 1839 Tzouhalem Rd When: Tuesday to Fridays from 11:00am - 3:00pm positive social connections, land-based healing and Who: Cowichan Tribes members and their families harvesting, and a culturally grounded foundation for addictions and substance misuse recovery. Community members can utilize the group for daily connection, recovery and healing work, to have as a home group Contact Information: before and after attending residential treatment, and Deanna Thompson to grow in community.

(250) 732-3487 Deanna.Thompson@cowichantribes.com

When: Every thursday from 11:00am - 2:30pm Where: Si’em Lelum Gym

TS’EWULHTUN HEALTH CENTRE

Sa'qw'thut provides an opportunity for community members to access addictions treatment quickly and without needing to leave town.

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QUW’UTSUN YOUTH BIKING GROUP

WITH INDIGENOUS MOUNTAIN BIKE COACH : CHANCELLOR AMOS

Whether you are a beginner ready to learn the basics of biking, or an experienced rider looking to build your skill...

EVERY MONDAY FROM 4-6PM

Bring a bike and helmet, or borrow one of ours!

OPEN TO YOUTH AGES 8+

Kwun’atsustul Counselling invites you to our “Skw’wulwexe Women’s Circle” 200 Cowichan Way, Duncan

BASIC BIKE SKILLS

Tuesdays from 10:00am- 12:00pm

BIKE MECHANICS AND MAINTENANCE

Mellissa (250) 732-1602 mellissa.craghtten@cowichantribes.com Jayde (250) 732-0143 jayde.martins@cowichantribes.com

ROAD SAFETY TRAIL RIDING COMMUNITY CONNECTION

WHERE?

REGISTER NOW:

Meet at 200 Cowichan Way, Duncan.

Location subject to change

Transportation, Childminding and snacks provided

QUESTIONS?

Scan QR Code or click HERE to register

Mathew Davydiuk at (250) 732-2191

mathew.davydiuk@cowichantribes.com

Indigenous Men’s Group “The Quw’utsun’ Way” Mondays

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(250) 732-0143

Childcare & Transportation

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jayde.martins@cowichantribes.com

available

50

Location may changes for weather & activities Gathering Celebrating, together to practicing, and laugh and socialize, encouraging mens and to take care of health through positive our mental, spiritual, relationships and and physical activities. health.

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Join Kwun’atsustul Counselling & Hwialusmutul' maternal child health for a support group for pregnant and postpartum Indigenous women. (and their 0-12 month old babes)

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Youth Centre

470 Trans Canada Highway

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TS’EWULHTUN HEALTH CENTRE

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TS’ETS’UWUT TTH’ELE MUSTIMUHW HELPING HEARTS OUTREACH TEAM

We support Cowichan Tribes members in accessing addictions resources and harm reduction education.

Every Thursday, you will find us at the Si’lem Lelum Gym for Fire Circle.

SERVICES Basic needs.

Naloxone kits and training.

TB and STI testing and treatment.

Wound care.

BC Housing applications.

Addictions treatment referrals.

Health screening.

Fire Circle.

Social determinants of health workers for counseling, coordination and advocacy for wide range of care, resources and supports.

• Supplies such as safe smoking/safe injection supplies.

• Referrals to Addictions Medicine: Dr. Elizabeth Plant (Mon/Thurs) and Sherry Katz, Nurse Practitioner (Wed): supporting those with chronic pain, or who are using opioids, needing support for withdrawal, and addictions; OAT and safer supply available.

HARM REDUCTION SAVES LIVES TS’EWULHTUN HARM REDUCTION TEAM TS’EWULHTUN HARM REDUCTION TEAM INVITES YOUTO TOJOIN JOIN INVITES YOU

Opioid Agonist Treatment (OAT): Opioid Agonist treatment (OAT) involves the use of different medications to prevent withdrawal and lower cravings for opioid drugs. Usually, the goal of traditional OAT is for a patient to stop taking drugs.

Safer Supply: Safer supply refers to providing prescribed medications as a safer alternative to the toxic illegal drug supply to people who are at high risk of overdose, but not yet ready to stop using. Instead, they focus on meeting the existing needs of people who use drugs, reducing the risk of overdose by helping people to be less reliant on the toxic illegal drug supply, and providing connections to health and social services where possible and appropriate.

OUR TEAM Our team is made up of nurses, harm reduction workers, treatment coordinators, and peers! If you see purple shirts out in community, come say hello! We are always happy to answer any questions, provide supplies and Naloxone training, and to help community members in need. Our team is always finding new ways to support members.

Contact Information: Harm Reduction team (250) 732-4326

When: Every Thursday from 11:00am - 2:30pm Where: Si’em Lelum Gym

CONTACT INFORMATION We are mobile Call or text: (250) 732-4326

HOURS OF OPERATION Monday - Friday 8:30am - 4:30pm

TS’EWULHTUN HEALTH CENTRE

• • • • • • • • •

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WHERE TO GET SUPPORT KWUN’ATSUSTUL COUNSELLING Counselling support for children, youth, adults, couples, and families is available in-person or over the phone. Daily on-call counsellors mean you can call whenever you need to talk.

Call (778) 422-3122 - Monday - Friday 8:30am - 4:30pm

SA’QW’THUT DAY CULTURALLY-GROUNDED TREATMENT PROGRAM Cowichan Tribes’ culturally-grounded treatment program based on the Quw’utsun Snuw’uy’ulh (teachings). Open to Cowichan members and their families.

Program runs Tuesday-Friday, 11:00am-3:00pm.

Call or Text Deanna at (250) 732-3487 to register.

TREATMENT & DETOX Kwun’atsustul Treatment Coordinators can help connect members to addictions support, detox, and residential treatment for substance misuse .

Call or text (250) 732-0608 - Monday - Friday 8:30am - 4:30pm

ADDICTIONS MEDICINE Dr. Elizabeth Plant can help if you have trouble with drugs or drinking. She can also assist you if you want to stop using. The clinic has nurses, social workers, and people who can help you stay safer.

Call (250) 715-3322 to book - Mondays and Thursdays from 1:00pm - 4:00pm

TS’EWULHTUN HEALTH CENTRE

HELPING HEARTS OUTREACH TEAM The Ts’ets’uwut Tth’ele’ Mustimuhw team supports our unhoused and substance misuse population. They are available for Naloxone training, harm reduction, supplies, peer support, and connection to other services.

Call or text (250) 732-4326 Monday - Friday 8:30am-4:30pm

ISLAND HEALTH - YSTAR YOUTH OUTREACH The YSTAR outreach team helps youth who are on the street, have problems with drugs, or just need support. They check in with how you’re doing, prevent overdoses, connect you to help, provide family support, and offer ways to be safer.

Monday - Friday - 9:00am - 5:00pm - (250) 739-5790

ISLAND HEALTH - RAPID ACCESS CLINIC AT DUNCAN MENTAL HEALTH AND SUBSTANCE USE A walk-in clinic for adults with addiction and mental health challenges. Open to ALL Cowichan Tribes members. A supportive healthcare professional can give next steps for detox, treatment, and other supports.

Call (250) 709-3040 DROP-IN ONLY Monday - Friday 10:00am - 2:00pm Arrive before 1:30pm - 3088 Gibbins Rd., Duncan

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TS’EWULHTUN HEALTH CENTRE

NEED A DOCTOR?

Register online for a family doctor or nurse practitioner Visit: https://www.healthlinkbc.ca/health-connect-registry When you register, you are added to a list of people in need of a primary care provider in your community.

Family doctors and nurse practitioners will use the list when they are available to accept new patients.

Registration takes less than 5 minutes. You need to provide: Personal Health Number (PHN), found on your BC Services Card.

Home address.

Email address and phone number.

EXTERNAL RESOURCES

HealthLink BC 8-1-1

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By calling 8-1-1, you can speak to a health service navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

FNHA Virtual Doctor of the Day Program 1-855-344-3800 The First Nations Health Authority (FNHA) offers the First Nations Virtual Doctor of the Day program to make primary health care easily accessible to First Nations people across British Columbia.

If you or your family members do not have access to a doctor, call 1-855-344-800 to book an appointment with the Virtual Doctor of the Day.

DID YOU KNOW?

You can lodge a complaint regarding poor healthcare service

Island Health Patient Care Quality Office

If you have a complaint regarding an Island Health service area, please contact Island Health Patient Care Quality Office. An online form has been created to allow patients to electronically register concerns regarding their experiences.

Contact: Phone: (250) 370-8323 Toll-free: 1-877-977-5797 Email: patientcarequalityoffice@islandhealth.ca

The Quality Care and Safety Office is a resource for Indigenous clients both inside and outside of the Island Health region. FNHA helps clients and their families navigate complaints processes in the health care system.

Vancouver Island Region Phone: (250) 637-1070 Email: QualityVI@fnha.ca For more details, please visit the FNHA Quality Care and Safety Office’s webpage.

EXTERNAL RESOURCES

First Nations Health Authority (FNHA) Quality Care and Safety Office

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How does it work?

1

Contact us with your complaint

We work to address barriers to being treated fairly

2 we’ll listen respectfully

The BC Ombudsperson is committed to supporting and actively advancing reconciliation through our work with First Nations, Métis and

3 we’ll ask some questions

important part of this work.

being treated fairly is your right Is your complaint about an organization under our juristiction? If not, we can direct you to the right place.

Have you tried to resolve your complaint directly with the organization?

We will try to resolve your issue quickly

or

BC Housing Local government We can’t investigate complaints about the police, the federal government, banks, Indigenous (First Nations, Metis or Inuit) governments, or private companies.

JUSTINE THOMSON | Vancouver Island

250-217-7883

info@bcombudsperson.ca 1-800-567-FAIR (3247) or 250-387-5855 PO Box 9039 Stn Prov Govt, Victoria, BC V8W 9A5

What is an OMBUDSPERSON?

We are here to make sure everyone in BC is treated with fairness and respect by provincial and municipal services in BC. problem or can point you in the direction of someone who can help.

Indigenous communities to help raise awareness

EXTERNAL RESOURCES

ICBC

WorkSafeBC

WENDY SIMON | Vancouver Coastal

• Getting money that is owed to you • Getting a better explanation of a decision that impacts you • Getting a policy that was unfair changed

School Districts

Health Authorities

250-415-9179

604-657-2790

there may be many outcomes for you including:

Provincial Government Ministries

BC Hydro

CRYSTAL BIRD | Northern BC | Interior BC

604-368-1893

We will do a more in depth investigation

We can investigate most provincial or local public services in BC including:

Adult Corrections and Youth Custody

LENNY LAROCK | Fraser Valley | Interior BC

we’ll see if we can help

concerns we can help you with

people with concerns to the right pathway to help resolve their issues, including bringing concerns forward to the Ombudsperson.

Do you have a complaint about provincial or local public services?

WHAT YOU CAN EXPECT FROM US • We will respect you and your experience • Our investigations are done privately • We witness and hold space for what you share with us • We approach our work in a way that seeks to avoid further harm to you • We investigate to determine whether the

You Can Have a support person or an advocate

you can talk to us

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1-800-567-3247 | BCOMBUDSPERSON

Constituency Office: #212 - 80 Station St, Duncan, BC V9L 1M4 Phone:(250) 715-2792 Email: debra.toporowski.mla@leg.bc.ca

Member of Parliament: Alistair MacGregor

Constituency Office Main office - Duncan 101-126 Ingram St, Duncan, BC V9L 1P1 Telephone: (250) 746-4896 Fax: 250-746-2354 Email: alistair.macgregor@parl.gc.ca

Scan QR Code or click HERE to access the Pathways Cowichan Valley Community Service Directory

Scan QR Code or click HERE to access the Cowichan Street Survival Guide 2025

Scan QR Code or click HERE to access the Victoria Indigenous Justice Centre

Scan QR Code or click HERE to access the Nanaimo Indigenous Justice Centre

EXTERNAL RESOURCES

Member of the Legislative Assembly (MLA): Qwulti'stunaat - Debra Toporowski

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WHO TO CALL FOR EMERGENCIES & MENTAL HEALTH SUPPORTS IN AN EMERGENCY Dial 9-1-1, 24 hours, 7 days/week • For immediate medical attention, crimes or fires in progress

RCMP FIRE AMBULANCE

NON-EMERGENCY (RCMP) (250) 748-5522, Monday - Friday, 8:00am - 4:00pm • Report a crime after it has happened, report suspicious/illegal activity • Transfer calls to Indigenous Policing Services upon request to report community safety issues and concerns.

RCMP Online Crime Reporting: https://ocre-sielc.rcmp-grc.gc.ca/bc/en

COWICHAN TRIBES ENFORCEMENT OFFICERS

COWICHAN TRIBES SECURITY GUARDIANS

COWICHAN TRIBES EMERGENCY SERVICES

MENTAL HEALTH SUPPORTS

(236) 800-4023 or enforcement@cowichantribes.com Monday - Friday, 8:30am - 4:30p.m.

• Report bylaw infractions including animal welfare concerns, illegal dumping, squatting/encampments, illegal fires and fireworks, etc.

(250) 732-1449 or security@cowichantribes.com Fall/Winter: 4:00pm - 12:00am Spring/Summer: 9:00pm - 5:00am (7 days/week) • Report/request assistance related to public nuisances, trespassing, vandalism, property damage or theft.

(778) 901-9111 or emergency@cowichantribes.com, Monday - Friday, 8:30am - 4:30pm • Assistance during extreme weather events, ask questions around emergency preparedness, sign up as a volunteer.

• Suicide Crisis Helpline (24/7): 9-8-8 • Kuu-us Indigenous Crisis Line (24/7): 1-800-588-8717 • Vancouver Island Crisis Line (24/7): 1-888-494-3888 • Vancouver Island Crisis Text (6:00pm - 10:00pm): 250-800-3806 • 1800SUICIDE (24/7): 1-800-784-2433 • Talk Suicide (24/7): 1-833-456-4566 • 310Mental Health Support (24/7): 310-6789 • Kids Help Phone (24/7): 1-800-668-6868 • Kids Help Text (24/7): Text CONNECT to 686868 • First Nations and Inuit Hope for Wellness (24/7) : 1-855-242-3310 • Indian Residential School Survivors Society (24/7): 1-800-721-0066 • Embracing Life Program (Mon-Fri 8:30am – 4:30pm) 250-732-2168 • Kwun’atsustul Counselling (Mon-Fri 8:30am – 4:30pm) 250-746-6184 • Helping Hearts Outreach Team (Mon-Fri 8:30am – 4:30pm) 250-732-4326