A studio specialising in brand strategy and design for the built environment.
‘Sustancia’ – a name inspired by the essence of our work. It is the foundation and core element of any idea or experience. It can be represented in any physical state, adapting to any environment and any moment.
Founded by a like minded team of creatives who have a passion for bringing substance to the world
of creativity, we passionately believe that places can have meaning, soul and values, brought to life through a creative and comprehensive approach to brand and design.
Transforming buildings and locations into places and destinations finding out their unique personality is our purpose.
CREATING MEANINGFUL PLACES.
Why work with us?
Our origins are rooted in Concilio, a communications agency that specialises in public affairs, pre-planning political and community engagement services.
Over the last decade we have gained experience in local markets across London and the Eastern Region, understanding the commercial intricacies involved. We have developed a deep understanding of the industry.
Within Concilio, we have provided design materials for hundreds of planning consultations in support of leisure, office, commercial and residential planning projects.
Our team at Sustancia comprises professionals that understand the sector and the crucial role that branding and design play in the built environment, focusing our efforts not just on planning but all stages of the life cycle of a place.
We have worked with Concilio, providing tailored design materials for companies such as:
More than 10 years of experience helping to shape the built environment.









We do all of this and more
We offer a wide variety of creative services adapted to your project and requirements.
Brand strategy & visual identity
Digital product & website
Print design & advertising
Social media content creation
Brand strategy & visual identity

Through collaboration and research, we learn about your values and aspiration. We create identities that will enable a coherent, consistent and memorable brand implementation, ensuring you stand out in the marketplace.


BRAND STRATEGY
BRAND BOOKS & VISUAL GUIDELINES
STATIONERY
ILLUSTRATION
Print design & advertising
Even, and perhaps especially, in this digital age print still has the power to deliver eye catching moments.
We deliver a full creative implementation of your brand through different printed formats.

MARKETING BROCHURES

MAGAZINES
SITE HOARDINGS
FLYERS & POSTERS

Digital product & website
We adapt your brand message to the digital environment, utilising the right strategy, applying the latest trends and reaching an optimum user experience.



WEBSITES
MOTION GRAPHICS
INTERACTIVE BROCHURES
DATA VISUALIZATION
Social media content creation
Engaging content that stands out and is implemented on the right channel is how your audience will find you. We will display your brand strategy in a wide variety of static and dynamic social media layouts.

DRONE FOOTAGE
PHOTOGRAPHY
VIDEO

NEWSLETTERS

How do we work?
We create meaningful places that inspire, engage, and connect people.
Understanding and helping our client’s achieve their goals is what drives our work. We base our own process in the methodology of Design Thinking, tailoring it and developing the right techniques for each project.
3.
DESIGN
Transform concepts into visuals and ideas into messages.
4.
IMPLEMENTATION
Shaping and bringing life to materials, adapting them to different channels and formats.
5.
TEST
Evaluate how the brand works in reality, making improvements if required in a fluid, fast moving market.
1.
RESEARCH
Getting perspective and knowledge about you and what you want to achieve.
2.
CONCEPTUALISE
Finding the main concept around your brand or your products will orbitate.
WORKSHOPS
QUESTIONNAIRES ASSOCIATION
SITE VISITS
BRAINSTORMING WHITEBOARDING DESIGN ROUTES
BRAND MANUALS GATHERING FEEBACK DESIGN SYSTEMS
360 APPLICATION CONTENT STRATEGY TEMPLATES
ANALYTICS RESPONSIVENESS MAINTENANCE
Meet the people behind the brand
From strategy, project management and problem solving to graphic design and web developing, Carmen creates the workspace and oversees the process for our team to deliver the best results for our clients.



With over a decade of experience as Managing Director at Concilio Comms, Nick brings his knowledge of development and the market across London, providing unparalled insight and advice.

A branding and packaging designer of ten years experience, Claudia leads on creative strategy, finding out complete visual systems. She is the person to transform a brief into a brand with personality.
Angie specialises in print design and brand application with four years of experience in communication campaigns and rebranding. She’s currently specialising in the motion graphics universe.
A frontend developer of seven years of experience specialising on CMS and UI design, Esme developes a digitial presence for our work, creating eye catching websites and social media material.

Brydn is a photographer and videographer that collaborates with us. He creates stunning stories through image, with a sensitive eye that catches the soul of people and spaces.

A team of inspired and highly motivated creatives and strategists.Carmen Delgado Head of Studio Nick Dines Head of Research Claudia Eslava Lead Designer & Strategist Angie Gallardo Art Director Esme Gonzalez Front-End Developer & Digital Specialist Brydn Webb Collaborating Photographer