INTEGRATED MANAGEMENT SYSTEM MANUAL
REV.09 | 05-06-2024
REV.09 | 05-06-2024 CONTENT CONTENT................................................................................................................................ 2 MANAGEMENT SYSTEM MANUAL FLOWCHART........................................................................... 4 PRESENTATION............................................................................................................................... 6 MECWIDE GROUP ....................................................................................................................... 7 BUSINESS UNIT............................................................................................................................ 7 TECHNICAL ASSISTANCE.......................................................................................................... 7 MINING & CEMENT 8 MODULAR SYSTEMS 8 OIL & GAS............................................................................................................................... 8 INDUSTRY & ENERGY .............................................................................................................. 9 DATA CENTERS 9 MISSION 14 VISION ...................................................................................................................................... 14 VALUES 14 ANALYSIS OF THE ORGANISATION'S CONTEXT 15 CODE OF CONDUCT 16 STAKEHOLDERS............................................................................................................................. 17 CLIENT FOCUS 19 WORKERS CONSULTATIONS 19 RISKS AND OPPORTUNITIES 20 CONTEXT, NEEDS AND EXPECTATIONS (INTERNAL AND EXTERNAL........................................ 20 ENVIRONMENTAL ASPECTS AND OCCUPATIONAL HAZARDS (14001 e 45001) 20 LEGAL REQUIREMENTS (14001 e 45001) 20 ACTION PLANNING (14001 e 45001) 21 STRATEGY..................................................................................................................................... 22 STRUCTURE................................................................................................................................... 24 MECWIDE GROUP ORGANISATION CHART 25 CERTIFICATIONS........................................................................................................................ 26 PRODUCTION CAPACITY ............................................................................................................... 27 MECWIDE BARCELOS 28 MECWIDE MATOSINHOS........................................................................................................... 29 EQUIPMENT AND CHARACTERISTICS..................................................................................... 30 MECWIDE SINES – ZIL 31 EQUIPMENT AND CHARACTERISTICS 32 MECWIDE SINES – PAVILHÕES 33 EQUIPMENT AND CHARACTERISTICS..................................................................................... 33 MECWIDE MOÇAMBIQUE 34 EQUIPMENT AND CHARACTERISTICS 35 MECWIDE ANGOLA 36 MECWIDE ANGOLA – VIANA...................................................................................................... 37 MECWIDE ESPAÑA – SEVILLA 38 MECWIDE ESPAÑA – GIJÓN 39 RESOURCES AND TECHNICAL MEANS ........................................................................................... 41
Integrated Management System Manual REV.09 | 05-06-2024 3 HUMAN CAPITAL 42 CULTURE AND COMMUNICATION 43 TECHNICAL DEPARTMENT AND PROJECT ................................................................................... 45 QUALITY CONTROL 46 QUALITY 46 WELDING 46 CONSTRUCTION CODES AND STANDARDS ................................................................................. 47 CONTINUOUS IMPROVEMENT................................................................................................... 49 CULTURE OF PROCESS MONITORING 49 INTEGRATED MANAGEMENT SYSTEM .......................................................................................... 50 IMS SCOPE ................................................................................................................................ 51 ORGANIZATIONAL STRUCTURE OF IMS MANAGEMENT 51 POLICY 52 RESPONSABILITIES AND AUTHORITY.......................................................................................... 53 ORGANIZATIONAL STRUCTURE BY GEOGRAPHY......................................................................... 53 PROCESS INTERACTION MAP..................................................................................................... 53 PROCESSES AND ACTIVITIES ......................................................................................................... 54 OBJECTIVES OF THE INTEGRATED MANAGEMENT SYSTEM AND PLANNING................................ 56 MANAGEMENT SYSTEM OBJECTIVES ......................................................................................... 59 ENVIRONMENTAL AND OCCUPATIONAL HEALTH AND SAFETY 60 MANAGEMENT INDICATORS, OF PROCESSES AND SUPPORT ACTIVITIES 60 MANAGEMENT OF CHANGES (9001).......................................................................................... 60 PLANNING OF ENVIRONMENTAL AND OCCUPATIONAL HEALTH AND SAFETY ACTIONS AND OBJECTIVES (14001 E 45001) ........................................................................................................................ 60 PLANNING CHANGES 61
MANAGEMENT SYSTEM MANUAL FLOWCHART
Integrated Management System Manual REV.09 | 05-06-2024 4
.
The Management System aims to provide a framework for the Mecwide Group.
It is reviewed periodically by top management at least once a year, during the first quarter
Integrated Management System Manual REV.09 | 05-06-2024 5
PRESENTATION
MECWIDE GROUP
MECWIDE GROUP is organized and operates under a matrix organization of Business Units and Organic Sites.
Our operations span throughout Europe, from our Portuguese head office and workshops, with the support of our local operations in Spain (Seville and Gijon) and Norway (on top of a number of permanent establishments in several European countries). In Africa, our footprint is mostly established in Angola and Mozambique, with occasional projects in other regions. In terms of technical capabilities, we have chosen to set up our organization in specialized Business Unit, able to provide the most adequate technical response to our clients - Oil & Gas, Mining and Cement, Industry and Energy, Modular Systems, Technical Assistance, and the most recent unit – Data Centers.
This matrix organization allows us to have the best balance between the dedicated and swift response to the market and our clients, whist at the same time taking advantage of the synergies of corporate central services and common work methods.
BUSINESS UNIT
TECHNICAL ASSISTANCE
Based on the experience gained, and on an integrated management of the facilities, the Technical Assistance business unit stands out for its highly specialized and qualified recruitment and follow-up. It optimizes spaces, processes and technologies, and guides each industrial project in a focused and particular way.
Our assistance includes the full or partial provision of technical maintenance services, either under a contract, or occasional intervention, maintenance contracts under an outsourcing regime and industrial mountaineering.
We take advantage of the experience, technical competence, rigor and specialization to gather the best professionals for creating value in the following areas:
• Oil & Gas (On-shore / Off-shore);
• Refineries;
• Chemical and pharmaceutical industry;
• Naval Industry.
Integrated Management System Manual REV.09 | 05-06-2024 7
MINING & CEMENT
The Mining & Cement business unit focuses on two main areas of operation: mechanical maintenance for specialized industries and execution of EPC.
The high international experience combined with a wide range of operations in the market guarantees the client a robust solution for its business and ensures a high capacity to develop projects from the engineering phase, through construction, assembly and commissioning of the facilities.
This business unit offers tailored solutions, on a contract basis or occasionally within the scope of mechanical maintenance of the facilities.
MODULAR SYSTEMS
The Modular Systems Business Unit is strongly geared towards the engineering and manufacturing of skids and modular systems. Well-established with a proven track record of providing customized integrated solutions and internationally recognized by its experience in project execution, we encompass various international standards.
We are focused on customer satisfaction by meeting their requirements & quality standards at all times. We are committed to maintain the quality control in the comprehensive areas of design, development, manufacturing, installation and service.
The projects are executed from an engineering stage, through manufacturing and complementary activities (Painting, Insulation, Electricity & Instrumentation, Heat Treatment, Hydraulic Tests and non-destructive tests), ending with Factory Acceptance Tests and Final Delivery / Installation.
OIL & GAS
The Oil & Gas business unit is in the genesis of the Mecwide group, expanding permanently its scope of action, seeking to respond to the current industrial diversification. Through the provision of services of great added value and high level of demand, the foundation of its execution strategy is the rigor and commitment to the objectives required by its various customers.
Integrated Management System Manual REV.09 | 05-06-2024 8
Among the various activities we develop, we highlight the construction and maintenance of complex industrial units and the development of projects of highly demanding interventions, through specialization and consolidated experience in mechanical construction and metalworking services, developed under the context of oil refineries, petrochemical plants, storage/distribution parks and various others complex industrial facilities.
INDUSTRY & ENERGY
As a result of the excellent location that makes maritime transport possible, the Industry & Energy Business Unit ensures the execution of the project’s manufacturing through our three workshops in Portugal, ensuring all aspects of logistics, regulation and engineering.
From piping, metal ducts, metal structures, equipment and diverse boilerwork, we maximize prefabrication, thus managing to optimize the efficiency and control of processes, as well as all quality parameters. With this, we ensure the delivery to each client of a complete service of higher quality and at competitive prices.
Always in close contact and alignment with the client, the on-site assembly is guaranteed by highly qualified teams, with recognized national and international experience, capable of managing the different phases and specialties of demanding and multidisciplinary projects.
DATA CENTERS
The Data Centers business unit is the youngest unit of the Mecwide group.
Mecwide's step into this new business area allowed it to solidify the company's strategy of entering projects still in the design stage, and to considerably increase procurement activity.
Integrated Management System Manual REV.09 | 05-06-2024 9
The services provided are very wide, but include the following specialized activities: detail engineering;
• Procurement of all piping and equipment (valves, heat exchangers, inertia tanks, pumps, deaerators, flow meters, instruments) of the cooling network;
• Procurement of all piping and equipment for the fire protection network;
• Installation of piping and supports; Testing and flushing of the lines;
• Commissioning and start-up of the installation
Integrated Management System Manual REV.09 | 05-06-2024 10
Working in Technical Assistance in the country since 2009, and with a company incorporated since 2013, Mecwide works daily with the goal of becoming a reference in the sectors where it operates, focused on safety, customer satisfaction, high quality and development of local labor.
With a strong growth potential, the Angolan market develops an important role in the strategy of the Mecwide Group, being a support base for the growth of its operations in neighboring markets.
Mecwide Angola is dedicated to EPC projects of piping, mechanical construction, support structures, as well as renewable energy projects and preventive and corrective maintenance of onshore and offshore installations. We currently have offshore and onshore employees working for leading companies in the market such as Grupo Ponticelli, SPIE Oil&Gas and Cegelec.
In 2015, Mecwide expanded on the African continent, establishing a presence in Mozambique.
The investment on the integration of local employees at a technical and operational level, together with expatriate experience, has proven to be a very assertive formula, both in the integration of the company in the country and in the enhancement of the provision of qualified services with higher levels of knowledge and demand.
Throughout our presence in the Mozambican market, we have participated in projects in different areas of activity, focusing on Technical Assistance, Mining & Cement, Oil & Gas, Industry & Energy and also in the construction of various infrastructures and buildings.
Integrated Management System Manual REV.09 | 05-06-2024 11
Present in Spain since 2013, our office in Seville is mainly focused on the mining and cement industries. It´s from this office that we have managed several turnkey projects, turning Mecwide a reference player in these sectors in Spain.
Recently, we opened a new office in Gijón focused on Oil & Gas and Industry & Energy projects.
The incorporation of Mecwide Nordics, in partnership with a Norwegian company, started our operations in January 2023. Specialized in the construction of data centers, this company will be dedicated exclusively to the execution of metalworking projects in data centers in the scandinavian market.
Integrated Management System Manual REV.09 | 05-06-2024 12
Integrated Management System Manual REV.09 | 05-06-2024 13
MISSION
To create value, anticipate needs and implement successful solutions for everyone. We want to guarantee the full satisfaction of the expectations of demanding clients, strengthen its presence in the international competitive context and highlight the excellence of all its products and services.
VISION
Consolidate our global quality of services provided and be recognized as a reference in the industry, permanently innovating business through a qualified team, motivated to achieve excellence.
VALUES
The values we undertake are crosscut to all professionals and to the different business areas. They guide our behaviour and define our attitude and what we want to be as a Group.
Integrated Management System Manual REV.09 | 05-06-2024 14
ANALYSIS OF THE ORGANISATION'S CONTEXT
Integrated Management System Manual REV.09 | 05-06-2024 15
CODE OF CONDUCT
Mecwide has a Code of Conduct that applies to all group companies. It is based on the personal and business conduct of the employees, defining clear guidelines on the conduct of business, the promotion and respect of diversity, the relationship with customers, external suppliers, and other stakeholders.
Mecwide makes the Code of Conduct available to all its employees and expects each of them to be familiar with and comply with its guidelines.
Failure to comply with the Code of Conduct may lead to disciplinary action. Mecwide expects its suppliers and subcontractors to comply with the rules and principles set forth in the Code of Conduct.
Employees, customers, suppliers, and any other interested parties may request clarification of the Code of Conduct guidelines, as well as report any events that may be in violation of the Code of Conduct via email: codeofconduct@mecwide.com
The Board of Directors of Mecwide assures maximum confidentiality as to the origin of such information. Likewise, Mecwide will not tolerate any retaliation for reporting actual or potential violations of the Code of Conduct if they are made in good faith.
The Code of Conduct is available on the company's website and accessible to all interested parties.
Integrated Management System Manual REV.09 | 05-06-2024 16
STAKEHOLDERS
Mecwide aims to create value for its customers by reducing costs and increasing the efficiency of its operational processes. The creation of value occurs with the use of the solutions offered by the company, composed by methodologies, hardware, software, and services. We are committed to the success of each of clients because we believe that growth will also be ours and, consequently of our employees.
We aim to build long-term relationships in accordance with defined ethical values.
Our philosophy is based on the principle of back-to-back operation, for lower taxation, greater agility of goods and resources, greater agility for better financial planning and cost reduction.
Therefore, for Mecwide the creation of value is a necessary condition, for our customers and consequently investors, employees, external suppliers and for the development of the local cultures where we operate.
Integrated Management System Manual REV.09 | 05-06-2024 18
CLIENT FOCUS
Mecwide Integrated Management System has as one of its goals to meet Customer expectations, aiming at their satisfaction. To this end, it uses as one of its input requirements for the evaluation of the services provided the Customer Satisfaction indicator, which determines the level of Customer satisfaction by project.
Action plans are established to improve the effectiveness of the system regarding Customer Satisfaction.
WORKERS CONSULTATIONS
Mecwide establishes and maintains procedures for employee consultation and participation, at all applicable levels and functions, for the development, planning, implementation, evaluation and performance and improvement actions of the Integrated Management System, also in matters of occupational health and safety management.
In this sense, Mecwide has several mechanisms for employee consultation, and in accordance with Procedure PSA.11 - Employee Consultation, such as:
• S15 – HSE Verification Report;
• S29 – LMRA;
• S61 – Safety Ideas and Safety Deviations;
• Q43 –DL50/2005 Verification Report / or Safety Verification Report.
Records concerning employee participation are kept in the minutes of the Management Review Meeting, as well as the respective annual Employee Consultation Report.
Integrated Management System Manual REV.09 | 05-06-2024 19
RISKS AND OPPORTUNITIES
CONTEXT, NEEDS AND EXPECTATIONS (INTERNAL AND EXTERNAL)
In planning the Integrated Management System, Mecwide’ s management considers the context (internal and external) of the organization and the needs and expectations (internal and external) of the stakeholders.
In identifying risks and opportunities, Mecwide determines and prioritizes the ones that need to be addressed to ensure that the management system can achieve its objectives, enhance desirable effects, prevent, or reduce undesirable effects (including the potential for external environmental conditions affecting the organization) and achieve improvements.
Mecwide plans actions to address risks and opportunities by integrating and implementing actions into its management system processes, considering risks and opportunities related to environmental aspects and impacts, legal requirements, occupational health and safety hazards and risks, and evaluating the effectiveness of these actions. The actions taken to address the risks and opportunities are appropriate to the potential impact on compliance of the products, services, and activities we provide.
ENVIRONMENTAL ASPECTS AND OCCUPATIONAL HAZARDS (14001 e 45001)
Mecwide has a methodology for determining its environmental aspects, in accordance with the activities, products and services, taking into consideration the aspects that can be controlled, influenced and the perspective of the life cycle of the product, which runs from the acquisition of raw materials to its final destination
LEGAL REQUIREMENTS (14001 e 45001)
The identification and updating of legal requirements (occupational Health and Safety) applicable to Mecwide are carried out by the IMS/HSE Department. Relevant information on legal requirements and other requirements are communicated to Mecwide employees, through the company's internal communication tools, and through safety awareness, procedures, work instructions and other processes associated with the Integrated Management System.
Integrated Management System Manual REV.09 | 05-06-2024 20
ACTION PLANNING (14001 e 45001)
Mecwide takes actions to address the significant environmental aspects and hazards, its legal requirements others, and the risks and opportunities, to respond and frame emergency situations, integrating and implementing actions in the processes of the Integrated Management System, as well as the business processes. To achieve this, every year activity plans are developed to monitor the Integrated Management System and shared with the entire organization.
Integrated Management System Manual REV.09 | 05-06-2024 21
STRATEGY
Mecwide´s strategy revolves around sustainable growth, based on the vertical integration of its companies in the metalworking industry, though the active engagement of all employees in continuous improvement and their commitment to support an integrated management.
Mecwide focuses on consolidating the position acquired by the companies that compromise it in markets where they operate, by promoting cross-selling among them, creating new business opportunities and taking advantage of emerging synergies while rationalizing costs in its operations and management.
Integrated Management System Manual REV.09 | 05-06-2024 23
STRUCTURE
MECWIDE GROUP ORGANISATION CHART
Integrated Management System Manual REV.09 | 05-06-2024 25
CERTIFICATIONS
ISO 9001 QUALITYMANAGEMENT
ISO 14001 ENVIRONMENTALMANAGEMENT
ISO 45001 SAFETYAND OCCUPATIONALHEALTHMANAGEMENT
EN1090-EXC3 METALSTRUCTURESCEMARKING
ISO 3834-2 WELDING
VCA INTERNATIONAL CERTIFICATION IN SAFETY AT WORK, FOR PROFESSIONALS AND COMPANIES WHO WORK OR INTEND TO WORK OUTSIDE PORTUGAL
DGERT CERTIFIEDTRAINING
NEN LABOURCOMPLIANCECERTIFICATION
● Certification completed
◦ In process of certification
Integrated Management System Manual REV.09 | 05-06-2024 26
MECWIDE S.A. MECWIDE MOZAMBIQUE MECWIDE ANGOLA MECWIDE ESPAÑA MECWIDE NORDICS
PRODUCTION CAPACITY
PORTUGAL
MECWIDE BARCELOS
Office Accomodations Workshop Wharehouses
Integrated Management System Manual REV.09 | 05-06-2024 28
1240
554
Storage Covered Area Total land area 482 M2 1318 M2 3477 M2
M2 -
M2
MECWIDE MATOSINHOS
Integrated Management System Manual REV.09 | 05-06-2024 29
Office Accomodations Workshop Wharehouses 102 M2 1277 M2Storage Covered Area Total land area 500 M2 2553 M2 2553 M2
EQUIPMENT AND CHARACTERISTICS
Guillotine
Press Brakes
Plasma Cutter
Capacity: 3080*13mm
Strokes per minute: 9 a 17
Minimum Thickness: 0,5mm
Maximum Thickness: 13mm
Capacity : 3050*320 TON
Minimum Thickness: 0,5mm
Maximum Thickness: 20mm
Voltage: 230VAC 2Ph 50 Hz / 1Kw/h 380VAC 3Ph 50 Hz / 4Kw/h
Cutting Amperage: 80A/130A/260A
Minimum Thickness: 1mm
Maximum Thickness: 40mm
Maximum Measure:
1200*3000mm
Press Voltage: 400V 50Hz 11KW
Maximum Pressure: 250 TON
Approximate speed: 19mm/seg
Working speed: 7mm/seg
Roller Plate
Universal Ironworker
Small Manual Saw
Large Manual Saw
Radial Drilling
Capacity: 3000*20mm
Capacity: 110
Strokes per minute: 10
Maximum Pressure: 280 kg/cm2 4069 psi
Maximum Measure: 200*180
Maximum Measure: 825*530
Voltage: 400V 50Hz 3Ph
Pillar Drilling Voltage: 380V 50Hz 3Ph
Integrated Management System Manual REV.09 | 05-06-2024 30
MECWIDE SINES – ZIL
Integrated Management System Manual REV.09 | 05-06-2024 31
Office Accomodations Workshop Wharehouses 400 M2 2600 M2 270 M2 Storage Covered Area Total land area 4000 M2 3270 M2 7270 M2
EQUIPMENT AND CHARACTERISTICS
Guillotine
Press Brakes
Plasma cutter
Hydraulic press
Roller Plate
Universal Ironworker
Semi-automatic saws
Drilling machine
Overhead crane
Grua Torre
Capacity:: 42kg/mm2
Strokes per minute: 13
Minimum Thickness: 0,4mm
Maximum Thickness:13mm
Maximum Pressure: 240 bar
Capacity: 200 ton
Minimum Thickness : 0,5mm
Maximum Thickness 20mm
Pressure: 265 bar
Tension: 400V
Cutting Amperage: 58 A
Maximum Thickness: 20mm
Maximum Measure:1500*3000mm
Maximum Pressure: 50 ton
Capacity: 740*2520*1330mm
Capacity: 40*14mm
Maximum Pressure: 45 kg/m2
Punching Force: 80 ton
Maximum hight: 710mm
Cutting speed: 20-100m/min
Tension: 380 V
Capacity: 5ton a 10 ton
Capacity: 12m-6t | 24 – 3t Tension: 400V
Integrated Management System Manual REV.09 | 05-06-2024 32
MECWIDE SINES – PAVILHÕES
EQUIPMENT AND CHARACTERISTICS
Pickling Cabin
Compressor
Capacity: 14*5*5 m
Capacity: 12,95 m3 / min
Tension: 400 V +7- 10% Power: 75 kW
Integrated Management System Manual REV.09 | 05-06-2024 33
Workshop Wharehouses 271
3780
500 M2
Office Accomodations
M2
M2
Storage Covered Area Total land area 4600
4551
2 9151 M2
M2
M
MECWIDE MOÇAMBIQUE
Integrated Management System Manual REV.09 | 05-06-2024 34
Office Accomodations Workshop Wharehouses 720 M2 1560 M2 350 M2 Storage Covered Area Total land area 10117 M2 12747 M2 27000 M2
EQUIPMENT AND CHARACTERISTICS
Press Brakes
Plasma cutter
Capacity: 200 ton
Minimum Thickness: 1mm
Maximum Thickness: 12mm
Tension: 380V
Minimum Thickness: 1mm
Maximum Thickness: 120mm
Maximum
Measure:12000*3000mm
Press Voltage: 380V
Maximum pressure: 244 bar
Roller plate
Lathe
Radial drilling
Pillar drilling
Large manual saw
Small manual saw
SAW
Slotting machine
Milling machine
Capacity: 3000*20mm
Dimensions: 700*4500*1000mm
Voltage: KW4
Voltage: 230V 50 Hz 4 A P2
Voltage: 380 V
Maximum measure: 700mm
Voltage: 380V
Maximum measure: 150mm
Voltage: 100 Amp – 24V 1000-44
Stroke: 120mm
Voltage: 2.2 Kw
Integrated Management System Manual REV.09 | 05-06-2024 35
MECWIDE ANGOLA
Integrated Management System Manual REV.09 | 05-06-2024 36
Workshop
171,2 M2 -Storage Covered Area Total land area - 171,2 M2 171,2 M2
Office Accomodations
Wharehouses
MECWIDE ANGOLA – VIANA
Integrated Management System Manual REV.09 | 05-06-2024 37
Office Accomodations Workshop Wharehouses 180 M2 800 M2 400 M2 Storage Covered Area Total land area 300 M2 3855 M2 13870 M2
MECWIDE ESPAÑA – SEVILLA
Integrated Management System Manual REV.09 | 05-06-2024 38
Office Accomodations Workshop Wharehouses 121,76 M2 -Storage Covered Area Total land area - 121,76 M2 121,76 M2
MECWIDE ESPAÑA – GIJÓN
Integrated Management System Manual REV.09 | 05-06-2024 39
Office
Workshop Wharehouses 123,6
2 -Storage Covered Area Total land area - 123,6 M2 123,6 M2
Accomodations
M
In the manufacturing units of Matosinhos and Sines (ZIL) the processes are under CE marking according to the regulation 305/2011, normative references EN 1090-2 for execution class 3.
From the quality requirements of welded construction complying with EN ISO 3834-2 to demonstrate the quality of the product.
Integrated Management System Manual REV.09 | 05-06-2024 40
RESOURCES AND TECHNICAL MEANS
HUMAN CAPITAL
Mecwide has as a guiding principle and standard that organizations are the people, so it encourages the growth and individual development of its employees and seeks to promote a work environment where people feel welcomed and treated as a factor for success.
The HR recruitment and selection policy favors the technical and professional competence of people and has a tailored training policy, through the existing Training Academy in the group (Mecwide Learning Academy) that aims the enhancement and personal fulfillment of employees.
In order to capitalize on the human resources l in the Group, Mecwide develops strategic partnerships with training centers, universities and institutes of reference in various areas, in order to attract the best talent and continue the policy of sustainability of its human resources. We promote an internal recruitment and valorization policy when internal needs arise in the different sites.
As part of social initiatives aimed at encouraging creativity and participation among all its employees, Mecwide also invests in fostering an environment of equal opportunities and social actions, collaborating with institutions located in the different countries where it operates.
Regarding the human resources structure of Mecwide, it is composed of a structure characterized by a low average age and highly qualified profiles. It favors a corporate culture of people, open and flexible in the flow of communication, fostering an environment of dialogue with all its employees, social partners and stakeholders.
Integrated Management System Manual REV.09 | 05-06-2024 42
CULTURE AND COMMUNICATION
The Department of Culture and Communication plays a strategic role in building identity, involving employees, managing reputation and achieving the organization's objectives. It is an investment that goes beyond simple transmission of information and assumes a fundamental role in the success and sustainability of the company.
Its importance is reflected in various areas crucial for the overall success of the organization.
1. Defining and Maintaining Organizational Culture: This department helps to defining and maintaining the company's culture. A solid corporate culture, based on shared values and principals, helps to unify employees around a common purpose, influencing behavior and decisions, and reinforcing the company's identity.
2. Internal Communication: It facilitates effective communication across different hierarchical levels and departments within the company. This aids in aligning goals, disseminating critical information, and keeping employees informed and engaged. We use various traditional means, such as email, to facilitate the exchange of information between members of the organization. In addition, we encourage open communication and the sharing of ideas among our employees. We invest in numerous internal communication tools with the aim of establish the best possible interaction between the employees of the various group companies.
3. Attracting and retaining talent: A strong culture and communication department can highlight the company's unique culture and values, making it more attractive to potential talent. It also contributes to employee retention since a solid culture and transparent can increase employee satisfaction and commitment.
4. Crisis Management: In times of challenges or crises, this department plays a crucial role in communication management. It can help the company communicate effectively with employees, customers and external stakeholders, minimizing stakeholders, minimizing potential reputational damage.
5. External Communication: In addition to managing internal communication, this department is responsible for communicating with customers, suppliers, investors and the general public. Efficient external communication is essential to building and maintaining positive, trusting relationships with these stakeholders.
Integrated Management System Manual REV.09 | 05-06-2024 43
6. Innovation and Change: When a company faces change or seeks innovation, the culture and innovation, the culture and communication department can facilitate the transition, communicating the reasons behind the changes and helping with the adoption of new practices and processes.
7. Feedback and Continuous Improvement: Responsible for gathering feedback from employees and external stakeholders, identifying areas for improvement and promoting the ongoing evolution of the company's culture and communication.
Integrated Management System Manual REV.09 | 05-06-2024 44
TECHNICAL DEPARTMENT AND PROJECT
Mecwide has a technical office with qualified and experienced resources in the provision of engineering services, able to analyze the needs, problems and opportunities of each project, and propose solutions tailored to our customers.
Our multidisciplinary team develops the activities of planning, design, detailing and preparation for manufacturing and assembly of mechanical and hydraulic installations, including piping, equipment, tanks, atmospheric and pressure vessels, metal structures and boilers, in the different industrial processes.
We are prepared to respond to projects in EPC format, forming extended internal teams dedicated to the management and integration of all specialties, including civil construction, electricity and instrumentation, automation and control.
We also have advanced techniques and technologies that allow us to have robust processes and procedures in the development of the different projects, complying with the most demanding environmental, quality and safety requirements, in the most efficient and economical way for our customers.
Integrated Management System Manual REV.09 | 05-06-2024 45
QUALITY CONTROL
QUALITY
Over the years, Mecwide has been promoting Quality as a differentiating factor in the service provided, based on the various construction’s codes and requirements of our Customers.
Quality is a constant presence in our activity, from the definition of project quality requirements to compliance with the points defined in the Inspection and Testing Plan, through our dedicated QA/QC teams exclusively oriented to ensure that our products are within of the highest standards of quality and compliance.
Our Quality Control team has the means and qualified technicians to effectively comply with the "Inspection and Testing Plan", carrying out activities that can range from the dimensional control of a part to the compilation of all documentation for the CE marking of a structure or piping.
WELDING
Mecwide currently has the latest welding technologies with the aim of increasing productivity and the quality of the final product and is certified in accordance with the normative reference ISO 3834-2 "Quality requirements for fusion welding of metallic materials Part 2: Comprehensive quality requirements".
Equipped with a welding office and a qualified Welding Engineer (IWE/EWE), the most appropriate processes are defined specifically for each project, considering the customer's requirements, the increase in productivity and the required quality.
Mecwide is equipped with welding equipment for the following processes:
• Welding with shield gas and continuous solid electrode wire (131/135 according to EN ISO 4063/GMAW according to ASME IX);
• Welding with gas protection and continuous flux-cored electrode wire (136/138 according to EN ISO 4063/FCAW according to ASME IX);
• Welding with coated electrodes (111 according to EN ISO 4063/SMAW according to ASME IX);
• TIG welding (141 according to EN ISO 4063/GTAW according to ASME IX);
• Submerged arc welding (121/123/125 according to EN ISO 4063/SAW according to ASME IX).
Integrated Management System Manual REV.09 | 05-06-2024 46
CONSTRUCTION CODES AND STANDARDS
Over the years, Mecwide has been developing projects in specialized areas, being very familiar with several construction codes and standards, namely:
• Steel structures - EN 1090 (LRQA EXC.3 Certification), AWS D 1.1;
• Equipment and Pressure Vessels - ASME VIII, EN 13445; ASME PCC-2;
• Storage and Process Tanks - API 650, API 653, EN 14015, EN 12285;
• Piping - EN 13480, ASME B31.1, ASME B31.3, ASME B31.8;
• Boilers - EN 12952.
Integrated Management System Manual REV.09 | 05-06-2024 47
QUALITY, ENVIRONMENT AND SAFETY
Mecwide has a strong concern and focus on quality, environment, safety and health of our employees and stakeholders. For this reason, the Group has internal health and safety services. We have an IMS/HSE Department, composed of a large team of quality, safety and environment technicians located in the different countries where we operate.
Occupational Health is managed by an internal team of Doctors and Nurses, also in the different locations. In addition to the Internal Medicine services, we provide a free curative medicine service to our employees. We also promote an annual plan of Occupational initiatives that promote the safety, health, and well-being of our employees, based on awareness campaigns, screenings, and visits by the Internal Medicine Service to workplaces.
Environmental concerns are also integrated and led by the internal service of Quality, Safety and Environmental Technicians. All environmental impacts associated with the various activities carried out in the Group are identified and evaluated. For this purpose, operational control measures are defined and monitored, and environmental and occupational health and safety measurement and monitoring are conducted.
We promote environmental protection by using the best available technologies for the efficient use of natural resources (Siliamb, SIMCA, applicable in Portugal), this includes the minimization of raw material and energy waste, the minimization of pollution through proper waste management, the capture and treatment of gaseous emissions, the treatment of wastewater and the emission of environmental noise
The prevention and protection of our employees is also ensured through the awareness and annual training plans provided, as well as ongoing training in Quality, Safety and Environmental procedures, the implementation of measures for risk elimination or reduction, collective and individual protection systems, firefighting, evacuation and first aid training. The Group's companies also have procedures for action in case of emergency, with first and second intervention teams adequately equipped.
.
Integrated Management System Manual REV.09 | 05-06-2024 48
CONTINUOUS IMPROVEMENT
Mecwide, in a context of identifying opportunities and continuous process improvement, generating new knowledge and innovating products and processes, has a multidisciplinary group created to build and evolve the culture of continuous improvement, with a strong emphasis on process measurement and monitoring.
CULTURE OF PROCESS MONITORING
We have various indicators for monitoring daily, monthly and annual performance, as well as identifying, evaluating and managing opportunities and risks.
• Continuous Improvement Meetings (Type A and B);
• Daily, weekly, monthly departmental and interdepartmental meetings;
• Integrated Management System - standardization, process self-control, production planning and projects;
• Policy and 5S's Management.
• Project Management: Project Manager, Project Process, Mec PMS;
• MFC;
• Mecwide IMS Management and Safety System;
• Safety Behaviour Performance;
• WO´s Management;
• Monitoring financial indicators;
• Monitoring Human Resources Indicators
Integrated Management System Manual REV.09 | 05-06-2024 49
INTEGRATED MANAGEMENT SYSTEM
We consider fundamental the implementation and maintenance of an integrated management system in quality, safety, and environment, which allows us to define concrete and transversal methodologies, enabling greater independence and improved communication among the various team members.
It is an integrated part of the Management System, the promotion of Continuous Improvement in the systems and processes for the improvement and optimization of performance and to contribute positively to the results of the organization
IMS SCOPE
Design, Construction, Pre-fabrication and Assembly of metal structures and fluid installations (metallic and non-metallic piping); Industrial maintenance; Provision of metalworking services.
ORGANIZATIONAL STRUCTURE OF IMS MANAGEMENT
Integrated Management System Manual REV.09 | 05-06-2024 51
POLICY
Mecwide Group has an Integrated Management System Policy, in which it defines and documents the IMS Policy and Objectives, ensuring that they are communicated and understood throughout the organization.
Mecwide’ s Policy represents a commitment to all stakeholders and forms the basis of the continuous improvement of its processes
Mecwide´s Policy is available on the IMS Management and Safety System in SAGE, SharePoint and on the Group´s Website
Integrated Management System Manual REV.09 | 05-06-2024 52
RESPONSABILITIES AND AUTHORITY
Mecwide has an organizational structure to ensure the full development of the activities of each process, as well as to guarantee the interaction of the processes.
Furthermore, the functional descriptions, manuals, processes, procedures, and work instructions define the functions responsible for each activity.
ORGANIZATIONAL STRUCTURE BY GEOGRAPHY
PROCESS INTERACTION MAP
Integrated Management System Manual REV.09 | 05-06-2024 53
PROCESSES AND ACTIVITIES
Integrated Management System Manual REV.09 | 05-06-2024 55
OBJECTIVES OF THE INTEGRATED MANAGEMENT SYSTEM AND PLANNING
The planning of objectives and targets of the Integrated Management System are a priority for those responsible for the indicators defined by Mecwide Group, to achieve success in the market in which we operate.
From the processes in place in the Mecwide Group, the Administration has identified a group of strategic indicators that according to their characteristics are those that add the greatest value and importance, presented, and discussed quarterly in the Balanced ScoreCard. These indicators are applicable to the group and are followed up, monitored, and reviewed by the respective manager.
The Balanced ScoreCard comprises four major areas, each of which encompasses its respective indicators. Each area corresponds to a group of indicators and their respective manager.
Integrated Management System Manual REV.09 | 05-06-2024 56
Learning and Growth
Culture and Performance
Performance Evaluation
Mecwide 1st Choice
Organizational Climate Index
Commitment and attitude in strategic alignment
No. of BSC status meetings
Culture and Practice of HSE
LTFR | Lost Time Frequency Rate
TRIF | Total Recordable Injury Frequency
SR | Severity Rate
Technical and Management Skills
Average number of cumulative training hours
Internal Processes
Optimising Critical Processes
Number of Improvement Continuous Meetings
Number of Completed Continuous Improvement Actions
Actions on schedule
Data books delivered on time
Non – Quality Costs
Business Innovation
Number of new ideas suggested and implemented for business innovation
Balancing products/services
Number of clients visits
Turnover by geography
New qualifications by vendors lists of clients
Intelligent Risk Management
Clients
Customer Satisfaction and Loyalty
Client Survey
Number of Customer Complaints
Be a reference in HSE
Client Survey (specific section)
Increasing differentiation
Differentiation index
Increase competitiveness
Quotation success rate
Integrated Management System Manual REV.09 | 05-06-2024 57
Financial Value creation
Economic Value Added
Increase levels of profitability
EBITDA
Increase the volume of business
Volume of Business (absolute value))
Balanced Liquidity
Balanced Solvability
Financial Autonomy
The Balance ScoreCard analysis meetings are held on a quarterly basis with the company’s executives, where the responsible individuals mus present the respective indicators and in specific cases, whenever justified, present the action plans, as well as collect, from those involved, important status updates and opinions on the process improvement and optimization.
All the indicators have defined targets, appropriate to the competitive market in which we find ourselves, by geography, which can be reviewed annually and/or whenever necessary see targets defined in Annex I.
Integrated Management System Manual REV.09 | 05-06-2024 58
MANAGEMENT SYSTEM OBJECTIVES
Simultaneously, the Integrated Management System also monitors, manages, and tracks a range of indicators and metrics based on information from various Mecwide processes. This includes generating reports and sharing them with the organization.
Inputs:
1. Actions arising from previous critical analyses by management;
2. Changes related to internal and external issues relevant to the IMS:
a. Changes in stakeholder needs and expectations, including legal requirements and other interests;
b. Changes in significant environmental aspects;
c. Changes in significant occupational hazards and risks;
d. Changes in risks and opportunities.
3. Performance and effectiveness of the IMS:
a. Customer satisfaction and feedback from relevant stakeholders;
b. Process performance and conformity of products and services provided;
c. Non-conformities, incidents, corrective actions, and continuous improvement;
d. Monitoring and measurement results;
e. Results of internal and external audits;
f. Supplier performance and respective qualification;
g. Employee consultation and participation;
h. Relevant communications with stakeholders;
i. Resource Sufficiency;
j. Effectiveness of actions taken to address risks and opportunities;
k. Opportunities for Continuous Improvement.
Outputs:
4. Opportunities for Continuous Improvement;
5. Changes needed in the IMS;
6. Need for Resources.
Others:
7. 5S’s Program;
8. Group Strategy
Integrated Management System Manual REV.09 | 05-06-2024 59
ENVIRONMENTAL AND OCCUPATIONAL HEALTH AND SAFETY
All activities of environmental interest that have an impact are covered and monitored in the group's policy. Due to the diversity of the scope of services carried out by Mecwide on the different sites and projects, the significant environmental impacts are identified and disclosed to employees.
Likewise, about health and safety at work, these are identified in the Evaluation of Occupational Hazards and Risks, assessed in accordance with the planned activities and duly communicated to employees.
For the hazards that require control, monitoring plans, routines and responsible parties are established for their tracking.
In the case of Risk and Aspect Assessment, we have internal methodologies for monitoring them, with respective action measures to minimize the impacts caused
MANAGEMENT INDICATORS, OF PROCESSES AND SUPPORT ACTIVITIES
Mecwide has indicators to support the performance of the group's policy and the integrated management system, which are also periodically monitored at the IMS meetings, so that improvement actions can also be established.
MANAGEMENT OF CHANGES (9001)
The Mecwide Group is prepared as a market player, for the necessary adaptations associated with the entrepreneurial and competitive market. We have methodologies for managing change and adapting processes that require changes and/or transitions.
PLANNING OF ENVIRONMENTAL AND OCCUPATIONAL HEALTH AND SAFETY ACTIONS AND OBJECTIVES (14001 E 45001)
A Mecwide has incorporated its environmental and occupational health and safety objectives into its planning. It has established defined action plans, allocated the necessary resources, and assigned responsible individuals. This approach allows us to develop indicators that track progress towards the environmental and occupational health and safety goals set within the group.
Integrated Management System Manual REV.09 | 05-06-2024 60
PLANNING CHANGES
The implementation of Kaizen within the Mecwide Group had as its main purpose the search for greater operational efficiency, waste and cost reduction, product quality enhancement and the increase of customer satisfaction.
The culture of continuous improvement implemented at Mecwide encourages the involvement of all its employees in identifying waste, optimizing and standardizing processes and suggesting small changes that generate significant benefits over time.
Integrated Management System Manual REV.09 | 05-06-2024 61
APPENDIX I
BALANCE SCORECARD
PERFORMANCE INDICATORS
LEARNING AND GROWTH
INDICATOR MANAGER
Performance Evaluation Culture & Communication Manager 6
Organizational Climate Index Culture & Communication Manager
Nº of BSC status meetings COMEX 4
Lost Time Frequency Rate Head of SGI/HSE <1
Total Recordable Frequency Rate Head of SGI/HSE <2
Severity Rate Head of SGI/HSE <10
Average number of cumulative training hours Head of SGI/HSE 40
INTERNAL PROCESSES
INDICATOR
Number of Improvement Continuous Meetings Head of SGI/HSE 6
Number of Completed Continuous Improvement Actions Head of SGI/HSE 36
Actions on schedule Head of SGI/HSE 30
Data books delivered on time QA/QC Manager 90% Non – Quality Costs QA/QC Manager <123k
Number of new ideas suggested and implemented for business innovation COMEX 9
Balancing products/services Head of SGI/HSE 9
Number of clients visits Site Manager 120 Turnover by geography COMEX – BU 30%
New qualifications by vendors lists of clients Head of SGI/HSE 20 Intelligent Risk Management CEO Action Plan
CLIENTS
Client Survey Head of SGI/HSE
Number of Customer Complaints Head of SGI/HSE 10
Client Survey (specific section) Head of SGI/HSE >4,2
Increasing differentiation Head of SGI/HSE <4,2
Quotation success rate Head of BU / Site Manager 20%
Integrated Management System Manual REV.09 | 05-06-2024 63
TARGET
85%
MANAGER TARGET
TARGET
INDICATOR MANAGER
>4,2
FINANCIAL
Integrated Management System Manual REV.09 | 05-06-2024 64
INDICATOR MANAGER TARGET Economic Value Added CFO 15% EBITDA Head of BU / Site Manager 9.115.755 € Volume of Business (absolute value) Head of BU / Site Manager 99.754.347 € EBITDA CFO 3,5 Financial Autonomy CFO 22,5%