March 2024 CBCC Magazine

C E O M e s s a g e

The cornerstone to the success of the organisation for 2024 is staff retention!

Building a robust relationship between employer and employee is crucial for the success of any organisation when labour supply is this low.

It is important to note that all good relationships must be built on trust, mutual respect, open communication, and fulfilling expectations from both sides. Employers often feel that they have to earn trust, when giving a job with pay and benefits is in itself trusting an employee. That is to say that Employers trust first, can workers try to start at a position of mutual respect and trust? It’s just good manners.

We understand that employers provide work, compensation, and hopefully a conducive environment. In return, employees contribute their skills, time, and effort toward achieving the organisation's goals. When one side does not hold up their end of a bargain, relationships start to fail and communication and listening is key.

Clear communication, fair treatment, and opportunities for growth and development are essential components to ensure a healthy and productive work environment. Let’s make this a priotity in 2024!

Investing in building a strong relationship can lead to increased job satisfaction, higher employee retention, and ultimately, better business outcomes.

By fostering a collaborative and supportive environment, both parties can work together effectively to achieve shared goals and contribute to the organisation's success.

THE CONNECTOR

Wally Mehanna CEO

BOARD OF DIRECTORS

Networking Opportunities

JASON ARRAJ

Forward LegalPrincipal Solicitor

GEOFF GAYMER

TAFE NSW - Manager

TRACY MINETT Minett Group - CEO

JESSICA WEHBE

Kleanwell - Director of Client Relations

BILL PARASIRIS WSU - Director

ANTOINETTE KHALIL Khalil Lawyers - Principal Solicitor

TRAC

INSPIRING WOM

Tracy Minett stands as of multifaceted succe leadership.

She embodies roles that sp being a hands-on CEO of M Group to an award-winning entrepreneur, a dedicated a healthcare advocate, and a pivotal member of the CanterburyBankstown Chamber of Commerce (CBCC)

As a founding member of the Women’s Committee and an influential figure in the community, her ability to juggle numerous responsibilities is a testament to her resilience, dedication, and profound commitment to enhancing people's lives through healthcare and education.

Tracy's involvement with the CBCC and its Women’s Committee is a reflection of her desire to give back to the community that her family has been part of since 1959, aiming to shape the region’s future, particularly in healthcare.

Her appointment as the Women in Leadership (WIL) Moderator for 2024 marks a significant milestone, offering an opportunity to shape the event's panel in ways that reflect her vision for diversity and empowerment.

Tracy Minett and Bankstown Girls High School Principal

Drawing inspiration from figures like Elizabeth Broderick AO, Tracy emphasises the importance of involving powerful allies in the fight for gender equality, advocating for merit-based recognition while ensuring diversity within leadership. Her commitment to promoting diversity goes beyond gender, recognising the need for multicultural perspectives in decision-making processes to truly reflect and serve the community's diverse needs

Tracy's extensive experience across various roles positions her uniquely to mentor and inspire women striving to overcome barriers in their careers. Her role as moderator in the upcoming WIL event encapsulates her approach to mentorship, showcasing a variety of quality panel discussions designed to expose attendees to new ideas and opportunities

Tracy is dedicated to creating

Looking forward, Tracy envisions Canterbury-Bankstown as becoming the pivotal centre of innovation and growth in Sydney. With the development of new infrastructure like the Aerotropolis, hospitals, and universities, she sees a future where the region leads in healthcare, education, STEM advancement, and career opportunities.

Tracy's goal is for the area to not only continue its trajectory as the engine

REDEFINING SUCCESS ON HER TERMS

Leah Ostermeyer's journey through the corporate and entrepreneurial world is as grounded as it is driven by a passion for making real, tangible differences in the business landscape.

With a solid foundation in accounting and management consulting, her combined industry experience of over 20 years has

This space? Collappor8, a mana with Jo Johnston in 2016 as a s team pride themselves on ass qualified professionals who ar

“Our team's diversity and expertise are o all about getting our hands dirty, using o meet but exceed our clients' needs.”

Despite her achievements and leadership focused on the practical aspects of her w Bankstown Chamber of Commerce (CBCC consistent support for the Women in Leadership (WIL) event reflects her commitment to community and empowerment from the grassroots level.

Leah balances her intense professional life with a rich array of hobbies. As a would be adventure enthusiast, she enjoys (badly) skiing, bungy jumping, and motorbike riding.

Equally, she values family time, especially with her nieces and nephews, whether it's poolside fun or shopping sprees, showcasing a well-rounded, vibrant lifestyle.

CBCC WISHES EVERYONE

Happy Easter

Hosting The NSW Treasurer

Helping our local business community stay informed about economic policies, financial trends, and government initiatives

The Canterbury Bankstown Chamber of Commerce (CBCC) recently had the honour of hosting the Hon. Daniel Mookhey MLC, Treasurer of New South Wales at the Canterbury Leagues Club on the 23rd of February.

Over 170 industry leaders, business owners, and entrepreneurs gathered to meet and engage with the Treasurer, who shared valuable insights and facilitated discussions over important issues within the New South Wales economic landscape

Focussing on current challenges, fiscal policies, and future projections that are crucial for strategic business planning, the Treasurer offered fresh perspectives on the Government’s efforts to support business growth and innovation.

The CBCC has always championed collaboration and open communication between policymakers and local business communities to help create policies that support economic resilience and growth, and this event was full of such enriching and enlightening conversations.

Increasingly, to make these [financial] predictions, where goes NSW, so goes Australia. And increasingly, where goes Western Sydney, so goes New South Wales.

~ the Hon. Daniel Mookhey MLC, Treasurer of NSW

Amongst the topics that the Treasure touched on during the event, of particular note is that the Government is now looking to shift its funding focus towards the NRL and into the suburban and community areas.

In fact, the discussions were so intense, we could still hear attendees talking outside the event as the event ended!

Check out more Photos

We thank the Treasurer, the Hon. Daniel Mookhey MLC, for taking the time to meet and speak to our local business community. We also thank our event organisers, CEO Wally Mehanna and the CBCC Board , and event sponsors, ANATE Corporate and Planet Plumbing

These events are essential for bridging the gap between Government officials, policymakers, businesses small and big, and local business communities. We are committed to making CanterburyBankstown the leading place to live, study, work, and do business, and we are excited to see what comes next for our community!

HAPPY RAMADAN! HAPPY RAMADAN! HAPPY RAMADAN!

May your life be filled with spiritual values, kindness and justice. Good health to you and your loved ones!

BRA E

Short-Course Interview Skills

Mastering Interview Success with ChatGPT: A Practical Guide for Job Seekers

Expectations

Interview Skills with Collappor8

Online Event

Lunchtalks

45mins

Book via Humanitix

March 6th, 2024

12:00pm-12:45pm

WHAT WILL YOU LEARN?

Objective: We aim to empower unemployed individuals by enhancing their interview skills using ChatGPT

Target Audience: The program is designed for job seekers wanting to improve their job prospects.

Overview of ChatGPT: You will be introduced to ChatGPT, and we will be explaining what it is and how it can be a useful tool for learning and practicing interview skills

Interactive Learning: Emphasise the interactive nature of learning with ChatGPT, where users can get immediate feedback and practice in a safe, nonjudgmental environment.

Accessibility and Flexibility: Highlight that the program is accessible online, allowing participants to learn at their own pace and convenience

Support and Guidance: Sign up to the Brave Project and assigned a human mentor or other resources for further learning

Leah Ostermeyer Director Collappor8

Jo Johnston Director & Economist Collappor8

Marketing Workshop Session 3 - Content Creation & Social Media

The Workshop encourages people to bring your notes & laptop!

Objective

This workshop series is designed to empower women seeking selfemployment and employment opportunities.

Target Audience

Tailored for women who are reentering the workforce, particularly those interested in starting their own business or becoming selfemployed.

Workshop Highlights

Fundamentals of Marketing

Digital Marketing Tools

Branding & Positioning

Sales Techniques

Networking Skills

Practical Sessions

Content Creation

Attendees

50 - 60

Passionate Visionaries, the dynamic duo behind the success story of Franky & Co – Frank and Tina Micali, will be facilitating the workshop!

Frank Micali CEO & Founder

Tina Micali Marketing Director & Co-Founder

6 ESSENTIAL ELEMENTS FOR SUCCESSFUL MENTORSHIP

Take a moment and think back to the best mentor you’ve ever had.

Maybe it was a boss who always knew just what to say, a friend who pushed you to be your best, or a professor who saw your potential.

Fast forward to today, and here you are, ready to be that person for someone else.

Now that it’s your turn, it can feel exciting and also a bit nerve-wracking. How do you go about becoming a great mentor? What do you need to know to help your mentee achieve success?

In our latest article, the CBCC aims to answer your questions to help you become the best mentor you can.

We discuss what mentorship is, delve into the differences between leadership and mentorship, and introduce the 6 key elements we’ve identified as essential for a successful mentorship.

Ready to find out more?

Discover

Bryan

Safe,

after sunset!

Beverage

The 2024 Dates are out.

and make a meaningful impact today! and make a meaningful impact today!

Shaping Tomorrow's Leaders

On February 21st, from 10 am to 2 pm, CEO for a Day! unfolded that inspired young minds with a glimpse into leadership and entrepreneurship. This initiative by CBCC brought together students from Alnoori Muslim School, Greenacre, NSW and Liverpool Boys High School for a day filled with learning, exploration, and personal growth.

During the day, interactions with Michael Everett from MWLP shed light on one student's inquisitive approach towards entrepreneurship, especially in the realm of beekeeping and honey production.

MIND Architecture Founder, Dima Istambouli highlights the importance of emotional intelligence and leadership skills in achieving success. A particularly inspiring moment was the interaction with Councillor Peter Camilleri, who shared his journey from a migrant to a managing director of a renowned engineering company.

Mark Burgess, CEO & Managing Director of QuickStep Group, celebrated the curiosity and engagement of participating students, particularly noting their interest in STEM fields.

The day served as a beacon of hope and opportunity for the students at Liverpool Boys High School. Mrs. Gail Tucker, the Careers Adviser at the school, expressed profound gratitude for the support and opportunities provided to the students, many of whom face significant challenges.

The initiative stands as a pillar of support for these youth, offering them a platform for personal and career development that they might not have access to otherwise.

The feedback from the participants was overwhelmingly positive, with students expressing gratitude for the life lessons learned and the perspectives gained.

The program taught them about the nuances of leadership and entrepreneurship and encouraged them to live their lives with intention, love, and faith over fear.

As we look forward to the next "CEO for a Day" event on 8th May 2024, we invite members to register for the upcoming term. This initiative continues to be a cornerstone in empowering the next generation of leaders, offering them the tools, knowledge, and inspiration to pursue their dreams and make a positive impact in their communities and beyond.

Join us in this journey of empowerment and leadership and help shape the future of our young leaders.

WOMEN'S DAY

8 MARCH

Collappor8 is proud to be sponsoring the CBCC Women In Leadership Event! We also wish everyone a safe Ramadan, Easter, and Mardi Gras.

2024WOMENIN LEADERSHIP

Join us in honoring the strength, resilience, and achievements of women leaders around the globe this International Women's Day. At Women in Leadership, we believe in empowering women to reach their full potential, break barriers, and inspire future generations.

EVENT SPONSORS

EVENT HIGHLIGHTS:

Engage with our esteemed panel

Networking opportunities

Delicious meal included

8TH MARCH 2024

6 PM - 8.30 PM

THE WILLIAM INGLIS HOTEL

WARWICK FARM , NSW

ceo@cbchamber.org.au

www.cbchamber.org.au

Integrated Medical Services

We specialise in delivering communityfocused integrated medical healthcare.

Weareactivelyseekingdedicatedhealthcare professionals,includingdoctorsandallied healthcarepractitioners,whoareeagerto establishtheirpresenceintheburgeoning OranParkdistrict.It'sprojectedthatthis districtwillhaveapopulationof approximately96,000peopleby2031.

Ifyouareinterestedinjoiningus,weinvite youtoexploretheopportunityofleasinga 100sqmspacewithinourpractice.

Additionally,weoffertheflexibilityofbooking roomsonadailyratebasistoaccommodate yourspecificneeds.

Oran Park

Breaking barriers: Symposium maps pathways to boost disability employment

In February, SSI spearheaded an employment symposium at Western Sydney University’s new Bankstown campus.

This collaborative effort, supported by event partners Canterbury Bankstown Chamber of Commerce, Jobs Australia, and the National Disability Services, marked a significant step towards reshaping the landscape of economic participation for people with disabilities

Pathways to possibilities

The symposium, aptly named Pathways to Possibilities, brought together sector leaders and those with lived experience for a clear goal - to identify

areas for improvement in the economic participation of people with disabilities and translate insights into actionable strategies

Collaborative efforts to tangible change

The day highlighted the importance of cross-sector collaboration, creating an environment where diverse voices, particularly those with lived experiences, were amplified The symposium served as a platform to air hard truths and discuss innovative

ideas, fostering a supportive atmosphere that encouraged open dialogue and creativity

From insights to actions

Beyond the discussions, the focus remains on translating the insights, data, and personal stories into tangible actions that drive substantive change

A comprehensive outcomes report is in the works, poised to serve as a guiding roadmap for future initiatives. This report will also spark broader conversations that extend far beyond the symposium

Panellists with lived experience of disability contribute to a lively discussion facilitated by writer and activist Carly Findlay

Foundations to Possibilities Pathways Program

Landscape Construction School-based

In an inspiring leap towards shaping the future of young minds, ANATE Trades has unveiled its Foundations to Possibilities Pathway Program, targeting Year 10-12 students with a keen interest in the landscape construction industry. This pioneering initiative has warmly welcomed participants from two local schools within the Canterbury-Bankstown area: Hoxton Park High School and Bass High. The program is designed to lay the groundwork for students,

equipping them with the foundational skills required to thrive in landscape construction and to transition into employment opportunities with ANATE's industry partners. The visit to ANATE Trades' site was nothing short of exciting Students, brimming with enthusiasm and an unquenchable thirst for

knowledge, embarked on their first hands-on experience in the field. This initial exposure not only served as an eyeopener but also ignited a spark among the participants, showcasing the tangible impact of their soon-tobe-acquired skills in real-life scenarios

The day was planned to ensure that every student could engage, ask questions, and visualise the project that they will be working on over the next five weeks. This transformative program has been made possible through the generous funding of the Regional Industry Education Partnerships (RIEP), highlighting the collective commitment to empower youth with skills and opportunities for their future. ANATE Trades is at the forefront of youth initiatives, offering pathways to employment that are both innovative and inclusive. We have invited several industry partners and community members to join us in this endeavor, to support and collaborate in our mission to support the future workforce.

For more information on how to get involved or to learn more about our youth initiatives, please contact ANATE Trades

We extend our deepest gratitude to Sophie Najjarin, CEO of ANATE Corporate Group and Chair of the Canterbury-Bankstown Chamber of Commerce (CBCC) Youth Committee, for her unwavering support and commitment Her dedication to providing equal access to programs that enhance the futures of our youth is not only commendable but a beacon of hope for many Through initiatives like the Foundations to Possibilities Pathway Program, we are not just building skills; we are nurturing dreams and creating realities for the bright young minds of our community

SOAP DE VILLA

Rebecca Di Noia, the visionary behind Soap de Villa, embarked on this entrepreneurial venture driven by personal experiences in 2013. Struggling with allergies, including eczema, she sought skincare products that would not only be gentle on the skin but also free from harmful chemicals. This quest led her to the transformative power of goat's milk soap, becoming the inspiration for Soap de Villa

The core mission of Soap de Villa is succinctly defined - to provide Australian, handmade goat's Milk Soap that aligns seamlessly with principles of eco-friendliness and skin well-being. The brand's values centre around quality, sustainability, and a commitment to products that are safe for consumers and the environment.

Key Differentiators:

• Using Natural ingredients: Soap de Villa's commitment to producing skincare with natural ingredients sets it apart, ensuring a gentle, skin-friendly product that prioritizes both well-being and environmental responsibility.

• Local Pride: Proudly displaying the "Australian Made and Owned" logo, Soap de Villa emphasizes its local roots and unwavering commitment to upholding the highest standards of quality. The brand's connection to the Australian community is deeply embedded in its ethos.

• Sustainability at Every Step: From formulation to packaging, Soap de Villa's dedication to sustainability is evident. The brand prioritizes recyclable or reusable packaging, aligning with responsible sourcing practices

• Community Engagement: Soap de Villa is not just about skincare; it's about making a positive impact. The brand actively engages in community projects, contributing meaningfully to the wellbeing of the communities it serves. The Community Projects page is a testament to Soap de Villa's dedication to giving back.

• Trademark and Reputation: Recognizing the importance of brand recognition, Soap de Villa strategically obtained a trademark This not only safeguards the brand but also fosters trust with customers, underscoring the brand's commitment to integrity and authenticity and has led Soap de Villa to partner with many high-profile organisations and events such as Miss World Australia NSW State final, Australian Chamber of Business Leaders's Annual Gala Dinner, Western Sydney University, Parramatta and IP Australia just to name a few.

In summary, Soap de Villa stands at the intersection of faith, sustainability, and quality, creating a product that not only enriches lives but embodies a holistic approach to skincare. As we navigate a world increasingly conscious of the environmental impact of our choices, Soap de Villa emerges not just as a skincare brand but as a symbol of conscientious living. Join us in experiencing the beauty of natural skincare that transcends mere cleansing, embracing a vision where beautiful skin and a beautiful planet go hand in hand.

Website - http://www.soapdevilla.com.au

Facebook - www.facebook.com/soapdevilla Instagram - Soap de Villa (@soap de villa) • Instagram photos and videos

Linkedin - Rebecca Di Noia | LinkedIn

Essentials to strengthen your small business

Supporting small business learning needs

Business stages

Supporting small business learning needs

Start-up

I’m thinking about starting a small business

I want to innovate, restructure, change my small business.

I’ve started a small business, what next?

I want to retire, sell, wind-down, or close my small business.

Day-to-day

My business is up and running, help me manage the day-to-day.

Rising Above Life’s Challenges

National Disability Insurance Scheme (NDIS) Services

Allevia supports participants of the NDIS across Southwest Sydney – people approved for NDIS supports with an approved budget and plan designed to meet their personal support needs.

WHAT WE OFFER

Supported Independent Living (SIL)

SIL provides an opportunity for people with a disability to share with others and live as independently as they can, but with the safety net of people around to provide supports for all activities of daily living 24/7.

Support Coordination

Working with you to get the support you need to flourish and reach your goals. The secret to our success is our knowledge of the NDIS, the community, and the provider network. We make extra effort to ensure that everyone we support reaps the benefits of our strong relationships in the community and within government. We acknowledge and celebrate the diversity of culture in our community, and we work hard to ensure that there are no barriers to getting what people need and want.

One Village – Social, Economic, and Community Participation

Providing a range of personalised support services in your home and in the community. We offer you:

• Support in your home.

• A drop-in day centre for social connection and skill development

• Support in the community and to be a part of the community.

• Coming soon: school leavers employment support –gaining employment skills.

allevia@allevia.org.au

www.allevia.org.au

MhArchitects

Soap de Villa

Yatimba!

Infraworks

Lucy Molden

Breathe Your Vision

Orison Law Group

Project Control

Decorati

Icons of Sport

Tolic Lawyers

ActON

Intello IT

Pulford

Airadvice

APM - Bankstown

DF Legal

Simply Business Solutions Pty Ltd

Sydney Academy of Excellence Pty Ltd

Lebanese Australian Friendship Committee

Dream Team Events

MJ Engineering Projects

Latitude Accountants

Sydbuilt Projects Pty LTD

Growth Psychology Consulting

24care Community Services

Disability, Mobility & Services

The Mind and Behaviour Clinic Pty Ltd

Dusty Pink by Joumana

Australian Global Corporation

Impact Taxation & Financial Services

Gotcha 4 Life

Gardens On Forest

Chidiac Legal

ASA is now ISO 9001 certified

Higher Quality Education: ISO 9001 certification means ASA has a quality management system in place, ensuring consistent and high-quality education delivery. This translates to better learning materials, qualified instructors, and effective teaching methods.

Improved Recognition: An internationally recognized certification enhances ASA's reputation and credibility. This can boost your resume and make you more competitive in the job market.

Greater Confidence: Knowing you're receiving education from a certified institution provides peace of mind and assurance that you're investing in your future wisely.

Sky Management was established on the principle that each building possesses a unique essence, deserving tailored care and meticulous attention to detail that enhances the lifestyle of its occupants and guests.

Whether it's your home or workplace, rest assured that your investment and assets are in good hands, allowing you to devote more time to the activities you love.

Delivering unrivalled:

Building Management

Cleaning Services

Gardening Services

In the realm of Personal Injury Law, Veritas stands as a beacon of clarity and simplicity in the Australian legal landscape. We’re here to ensure you and your family receive the compensation you’re entitled to, without the legal jargon. Our team, skilled in the nuances of the law, is dedicated to clear communication and steadfast support. Trust us to guide you through this process with transparency and unwavering commitment, ensuring your rights are protected and your case is resolved fairly Because, YOU MATTER

ARE YOU A CORPORATE PARTNER OF THE CBCC?

Asking all corporate partners to gift 12 months basic membership to “5" organisations of your choice this Year.

Advertise with us!

We are excited to offer options for all members to advertise in the Monthly Magazine. Prices vary depending the Ad Size you are looking for. The prices are for any member wishing to advertise more than what is allocated in the membership level.

AD SIZE

1/4 Page Portrait

1/2 Page Landscape

Full Page A4

Members

Use it or Lose It! The following Membership Levels include Magazine contributions below:

LEVEL

Corporate Partner

Silver Member

Bronze Members

Why?

ALLOCATION

Full Page, A4 Monthly A5 Landscape Quarterly

Landscape Annually

The CBCC magazine is a reputable publication, that attracts business leaders, policymakers, and professionals in various industries.

By advertising in the magazine, you can increase brand awareness, generate leads, and enhance your reputation among this influential audience.

What to send us?

Due to the overwhelming interest in our members wanting to be included in our Magazine, we now ask that our members provide a JPEG. PDF will no longer be accepted. Files can be 72dpi - 300dpi.

MEMBERSHIP BENEFITS

Business listing on website

CBCC Logo use per level

Article in the CBCC Monthly Magazine

Showcase

Video ad on website, magazine & social media

Prime logo recognition on website

Inclusion in a group Shop Local video

Award at Annual Gala Dinner *tickets purchased separetly

Additional Member Benefits Event

Steve Kamper

Minister for Small Business

Minister for Lands and Property

Minister for Multiculturalism

Minister for Sport

Media Release

Nation-leading Business Charter provides a big change for small business

Tuesday, 20 February 2024

Editor’s note: Image and vision available here: https://we tl/t-XSAvuPmEJB

The NSW Government has delivered on another election commitment for small businesses across the State with the launch of the Charter for Small Business

The Charter gives small business owners a seat at the table and a genuine say in the way government supports businesses across the State. The Charter commits to a stronger partnership with small business and sets out the key principles and actions on the way which the NSW Government will work on with the sector.

The Charter for Small Business is the first of its kind in Australia and reflects the economic and social value that small businesses bring to NSW.

The NSW Government has undertaken extensive stakeholder engagement with peak industry bodies and community organisations to ensure the Charter for Small Business reflects the needs of businesses.

The Charter for Small Business includes six key principles and commitments to support its implementation and application in NSW:

1. Clear and strong focal point to support small business to start, grow and thrive.

2 Stronger engagement on new policy and regulation

3 Listen and respond to red-tape and other pain points

4. Boost Government procurement from small businesses.

5. Introduce and report on metrics and identify opportunities for supporting Small Business policy, regulatory and economic settings.

6. Deliver key actions and commitments to timeline.

The Charter for Small Business closely follows on from the Government’s launch of the Service NSW Business Bureau, which is a key source of advice and personalised support for small business

The Service NSW Business Bureau will oversee the Charter for Small Business, to ensure its commitments and actions benefit the sector.

There are more than 850,000 small businesses in NSW which make up 97 per cent of all businesses in the State. NSW small businesses employ 1.7 million people, which is around 43 per cent of the State’s private sector workforce.

For more information about the Charter for Small Business and the Action Plan, please visit: www.nsw.gov.au/charter-for-small-business

Minister for Small Business Steve Kamper said:

“Having worked in the private sector for more than thirty years, I understand how important it is to work with business owners to make being in business easier.”

“The Charter for Small Business is a nation-leading agreement which reflects our commitment to work in lockstep with small businesses across NSW to inform our policies and programs ”

“We don’t want businesses getting stuck in the mud with government transactions, red tape and paperwork. Every delay costs time and money, two things small businesses can’t afford.”

“People in NSW can confidently count on the NSW Government to support our business environment and help small businesses to navigate compliance obligations.”

Business NSW CEO Daniel Hunter said:

"Business NSW continues to welcome the Minister’s support for small business and positive engagement with SMEs on initiatives like procurement reform, the Service NSW Business Bureau and now the Charter for Small Business.

“Our members often tell us that managing government permitting and form-filling is one of the most challenging tasks for their business.

“We want government to not just to listen but to respond to and address red-tape pain points. We believe the new Charter for Small Business will work towards addressing this issue

“The aim should be to reduce businesses’ need to access concierge services to navigate processes because the processes themselves are becoming more straightforward.

“The Business Bureau - which Business NSW supported when it was launched in October last yearcan build on the best-in-class products from Service NSW, which did so much for NSW during the tough times of Covid."

MEDIA: Jonathan Symons | Minister Kamper | 0407 488 158