ClubsACTion Magazine March/April Edition

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CLUBS CEO REPORT P. 8 2024 GAMBLING CONTACT OFFICER TRAINING P.20 WELCOME TO NEW BOARD MEMBERS P.8 OITCASBULC N HCRAM 42 • CLUBSACTIO N MARCH 24 • 03 24 C lubs ACT • CLUBSACT.COM.AU • (02) 6273 4694 • INFO@CLUBSACT.COM.AU
ClubsACT CLUBSACTION DECEMBER 23 2 ClubsACT CONTENTS CLUBSACT SHAPING UP FOR A BUSY YEAR 6 WELCOME TO NEW BOARD MEMBERS 8 PAYNTER DIXON ENSURES ‘CONSISTENT QUALITY’ OF PROJECT DELIVERY 13 COMPLIANCE REPORT TO AUSTRAC 14 AUSTRALIANSUPER DELIVERED POSITIVE INVESTMENT PERFORMANCE FOR MEMBERS DURING Q2 16 2024 GAMBLING CONTACT OFFICER TRAINING 20 FEDERAL GOLF CLUB EYES APPROVAL FOR RETIREMENT VILLAGE BUILD 22 MEMBER CLUB LISTING 23

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ClubsACT CLUBSACTION DECEMBER 23 3

CLUBSACT SHAPING UP FOR A BUSY YEAR

WELCOME TO NEW BOARD MEMBERS

A New Year always brings a mix of excitement and anticipation, and for us, as an industry peak body, it represents a unique opportunity to reflect, recalibrate, and reinvigorate our efforts to champion the interests of our sector. The Board of ClubsACT recently warmly welcomed Daisy Matsika and Kacey Lam-Evans as new Directors of the Association. We welcome the contribution they will make and the experience they both bring to the Board. Throughout 2024 our board is committed to continue our mission to lead our industry toward sustainable growth, innovation, and excellence.

REFLECTING ON OUR ACHIEVEMENTS

Before we chart our course for the new year, it’s crucial to reflect on our accomplishments over the past twelve months. Last year, we achieved significant milestones that have strengthened our industry’s position and visibility at the local level. Through our concerted efforts, we have facilitated meaningful dialogue between businesses and policymakers, including making submissions on a number of key issues to the industry and worked to provide better support mechanisms for our members. On a range of regulatory issues we played an active role representing the industry view to Government and other key stakeholders in 2023 and many of those issues will form the narratives we go forward with into the 2024 election environment.

AN ELECTION YEAR FOR CANBERRA

As 2024 is an election year for the ACT, we have commenced increasing our engagement with the ACT Political marketplace to ensure that our industry

priorities get attention from the major political parties who hope to form Government.

We recently conducted our first Industry micro conference for 2024. It was a successful kick-off to the year with Greg Hardford the CEO of the Business Chamber, Shane Martin the CEO of the ACT Property Council and Clare Carnell and Tom Emerson of the Independents for Canberra party attending. The speakers all outlined the 2024 political and economic land scape from their unique positions.

SETTING OUR SIGHTS ON NEW GOALS

As we step into the new year, our focus sharpens on the objectives that lie ahead. Our goals are ambitious yet achievable, grounded in the commitment to serve our members and the broader industry with dedication and excellence. Key among our priorities is the enhancement of our advocacy efforts to ensure that the voices of our members are heard and acted upon. We aim in 2024 to expand our training and development programs, offering best practice resources and outcomes tailored to the emerging needs of our industry.

EMBRACING CHALLENGES AS OPPORTUNITIES

The path ahead is not without its challenges, but it is through tackling these obstacles that we find opportunities for growth and innovation. The rapid pace of technological change, evolving regulatory landscapes, and the need for sustainability are areas that demand our attention and action. By working closely with our members, stakeholders, and partners, we will navigate these challenges, turning them into catalysts for positive transformation within our industry.

ClubsACT CLUBSACTION DECEMBER 23 6

STRENGTHENING OUR COMMUNITY

At the heart of our mission is the commitment to strengthen the bonds within our industry community. This year, we will intensify our efforts to facilitate networking and collaboration among our members, recognizing that it is through sharing knowledge and resources that we can all thrive. Our events, both virtual and in-person, will serve as platforms for connection, learning, and partnership, designed to inspire innovation and collective action.

CHAMPIONING SUSTAINABILITY AND INNOVATION

Sustainability and innovation are imperative for the future-proofing of our industry. This year, we will champion initiatives that promote environmental stewardship, social responsibility, and technological advancement. By highlighting best practices, supporting sustainable projects, and encouraging innovation, we aim to lead our industry towards a more sustainable and innovative future.

ENHANCING MEMBER VALUE

Providing value to our members is our utmost priority. This year, we are committed to enhancing our service offerings, providing more personalized support, and delivering greater benefits to our members. Whether it’s through more targeted advocacy, expanded educational resources, or enhanced networking opportunities, we are dedicated to ensuring that membership in our organization is more valuable and rewarding than ever before.

LOOKING AHEAD WITH OPTIMISM

As we embark on this new year, we do so with optimism and a steadfast belief in the potential of our industry. The challenges of the past have only

strengthened our resolve and unity, and we are poised to achieve remarkable things in the year ahead. Together, we will navigate the uncertainties of the future, seize new opportunities, and continue to drive our industry forward.

CONCLUSION

In conclusion, the new year stands before us as a blank canvas, ready to be painted with the bold strokes of our collective ambition and effort. As the industry peak body, we are here to support our members every step of the way, championing their interests, facilitating their growth, and advocating for a prosperous future for our industry. Let us embrace the new year with enthusiasm, courage, and the unwavering belief that together, we can achieve greatness.

To all our members and stakeholders, we extend our deepest gratitude for your ongoing support and commitment. Here’s to a year of achievement, innovation, and success. Welcome to the new year— let’s make it our best one yet.

Kind Regards,

ClubsACT CLUBSACTION DECEMBER 23 7

WELCOME TO NEW BOARD MEMBERS

On behalf of ClubsACT President Kim Marshall and ClubsACT CEO Craig Shannon, we are thrilled to extend a warm welcome to Daisy Matsika (pictured left) and Kacey Lam-Evans (pictured right) as our newest members of the ClubsACT Board. Their appointment marks an exciting milestone for our organisation, as we continue to enhance the diversity and expertise of our leadership team.

Daisy Matsika brings with her a wealth of experience in Marketing, Communications, and Public Relations. Her proven track record in Social Policy demonstrates her ability to drive positive change and innovation. Daisy’s dedication to excellence aligns perfectly with the values of ClubsACT, and we are confident that her insights and leadership will greatly benefit our organisation.

Similarly, Kacey Lam-Evans brings a unique set of skills and perspectives to the table. With her background in Corporate and Government Relations,

Kacey has consistently shown a strong commitment to making a meaningful impact. Her passion for shaping a better future for our Canberra Community resonates deeply with our mission, and we are excited to leverage her expertise to further our goals.

Together, Daisy and Kacey enrich our Board with their diverse backgrounds, innovative thinking, and unwavering dedication to excellence. We believe their fresh perspectives and proactive approach will invigorate our efforts and drive us toward even greater success.

As we embark on this new phase with Daisy and Kacey on our team, we are confident that their contributions will be invaluable in shaping the trajectory of ClubsACT. We eagerly anticipate collaborating closely with them and are enthusiastic about the positive influence they will undoubtedly bring to our association. Welcome aboard, Daisy and Kacey!

ClubsACT CLUBSACTION DECEMBER 23 8
ClubsACT CLUBSACTION DECEMBER 23 9

We are thrilled to announce a significant milestone in the journey of Clubs ACT as we warmly welcome Sharp EIT Solutions as our newest partner.

For over two decades, Sharp EIT Solutions has showcased unwavering commitment and expertise in meeting the diverse technology business needs of customers across Australia.

Their impressive track record in delivering innovative solutions aligns seamlessly with our mission to enhance and optimise the operational efficiency and member experience of our clubs.

The collaboration with Sharp EIT Solutions presents exciting opportunities for Clubs ACT, granting us access to cutting-edge LED screens engineered and designed in Australia, Managed IT Services tailored for businesses of any size, comprehensive Copier and Print solutions, and advanced Video Conferencing packages.

With a trusted presence among over 2000 businesses in Australia, particularly in the hospitality and sporting sector, Sharp EIT Solutions brings a wealth of experience and reliability to our partnership.

See their work here: www.sharpeit.com.au/clientstories

We extend a warm welcome to Sharp EIT Solutions and are confident that this collaboration will bring fresh perspectives and solutions to elevate the technological landscape of our clubs.

For any inquiries on how Sharp EIT Solutions can assist your club, please don’t hesitate to contact Sharp EIT Solutions ACT Sales Manager Aaron Tapp, atapp@sharpeit.com.au PH: 0411 886 000.

Thank you for your continued support as we embark on this exciting chapter together.

ClubsACT CLUBSACTION DECEMBER 23 10
ClubsACT CLUBSACTION DECEMBER 23 11 Technology Partner of Choice for Clubs sharpeit.com.au Find the best LED Solution for your Club

Paynter Dixon ensures ‘consistent quality’ of project delivery

“Quality is never an accident,” said the English philosopher, John Rushkin.

The sentiment is not lost on Senior Project Manager, James Etheridge. With over 15 years of industry experience, James joined Paynter Dixon last year to focus on project delivery in the ACT and southern NSW.

His resume spans Canberra, the Southern Highlands and South Coast. Today, he is on site in Wodonga where Paynter Dixon is overseeing construction of The Quarter – a new mixed-use, multi-storey development on track to re-invigorate the town centre.

“At the end of the day, we are looking to satisfy the client and exceed their expectations,” says James.

“Paynter Dixon has a distinct advantage in having an established team and inhouse expertise. We can resource our projects with the company’s full backing to achieve a consistent high standard of service.”

The notion of ‘consistent quality’ spans the project life cycle: cost and design management, authority approvals, construction, and final hand over.

“I’m process-driven and methodical which fits hand in glove with Paynter Dixon.”

He singles out the company’s Inspection and Test Plans (ITPs) which document when, what and how to conduct inspections to ensure construction meets design requirements.

“Our ITP process goes the extra mile in proactively testing materials and installation on site.

Waterproofing is an example – we conduct balloon tests in a wet area over a 24-hour period to ensure the membrane is resistant.”

“This proactive approach can support value engineering, such as accelerating the program and other savings.”

High-performing teams are critical to mission success.

“Ultimately, we get the job done by partnering with subcontractors. We are diligent in sourcing local operators who not only possess the right skills, but fundamentally share our commitment to safety and quality.”

The 110-year-old commercial construction company has an integrated management system which is independently certified by Global Mark and rolled out across all operations.

“Our systems are backed by a culture of collaboration and respect. When I’m preparing a short-range program, I’ll work hand-in-hand with our subbies to ensure our milestones and timings are rock solid.”

“From my experience in Canberra, I think the market appreciates our level of technical expertise and certainty in handing over a premium product to the client.”

In his spare time, James can be found lapping the racetrack on his Ducati 1098. Improvement comes down to “understanding the physics of the bike and precision movement when riding.”

He smiles. “I’ve come off the bike before which hurts –but it hurts the hip pocket more than anything else.”

Learn more about our services:

Kirk Bolte, General Manager for Southern Region and ACT

(: kirk.bolte@paynterdixon.com.au

ClubsACT CLUBSACTION DECEMBER 23 13

Your members need to submit their 2023 compliance report to AUSTRAC by 31 March 2024.

The compliance report tells us important information about how your members met their anti-money laundering and counter-terrorism financing (AML/CTF) obligations in 2023. This includes whether there were any changes to their AML/CTF Program, who has AML/CTF governance oversight in their organisation and what AML/ CTF training they offered.

Please download the communications pack to use in your member communications over March 2024. The pack includes a news item, a social media post and accompanying image tile.

How to complete the compliance report

Your members can access the compliance report through their AUSTRAC Online account using a computer, tablet or mobile phone.

Find out more about the compliance report, including a short video animation and instructions on how to use AUSTRAC Online to submit the report.

What happens if the compliance report is not submitted?

If a business does not submit their compliance report by 31 March, AUSTRAC can take enforcement action such as issuing a remedial direction, and/or an infringement notice.

Make sure your members submit the compliance report on time to avoid enforcement action.

If you can’t find the information you need about the compliance report, please email contact@austrac.gov.au or call the AUSTRAC Contact Centre on 1300 021 037.

ClubsACT CLUBSACTION DECEMBER 23 14
DISCLAIMER The Material contained within this email is provided for general information only, and on the understanding that the Australian Government is not providing professional advice on a particular matter. The material may include the views or recommendations of third parties, and does not necessarily reflect the views of the Australian Government, or indicate a commitment to a particular course of action. This email may contain information that is intended to simplify the law for ease of comprehension. In addition, errors or omissions can occur during the preparation of this email. Therefore, before relying on the material, users should independently verify its accuracy, completeness, relevance for their purposes and that it is up-to-date. Before any action or decision is taken on the basis of any material within this email the user should obtain appropriate independent professional advice. Links to websites are provided for the user’s convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service. Recipients of this email are also directed to our Privacy Policy. COPYRIGHT NOTICE This work is copyright. You may download, display, print and reproduce this material in unaltered forms only (retaining this notice) for your personal, non-commercial user or use within your organisation. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved. Requests and inquiries concerning reproduction and rights should be addressed to Business Law Branch, Attorney General’s Department, Robert Garran Offices, 3-5 National Circuit, Barton ACT 2600 or email copyright@ag.gov.au.
ClubsACT CLUBSACTION DECEMBER 23 15

AustralianSuper delivered positive investment performance for members during Q2

AustralianSuper has delivered positive returns for members in the December 2023 quarter.

The Balanced investment option, where most members are invested, over the last 10 years to 31 December 2023, has delivered an average return of 7.94% each year for super accounts and 8.75% each year for Choice Income retirement accounts1.

How the economy is performing

During September and October markets fell in response to concerns around US unemployment and debt levels. Markets then rose off the back of falling inflation rates and the possibility that the economy had reached peak interest rates.

The highs and lows of the December quarter are a good reminder that there may still be some economic uncertainty ahead.

The benefits of diversification

Investing in a diversified portfolio is a key part of AustralianSuper’s investment approach. Listed shares were the largest contributor to the Balanced option’s positive performance, and delivered strong gains in November and December.

Fixed interest investments also performed better due to higher and more stable interest rates. Unlisted assets delivered a more modest return, with positive contributions from unlisted infrastructure.

Looking ahead

Market confidence and investment performance will likely be driven by earnings growth and how central banks deal with inflation.

AustralianSuper will continue to manage investments through this current phase of the market cycle and also seek out long-term value for members.

Find out more at: https://www.australiansuper.com/ investments/investment-articles/2024/01/mid-yearperformance

SCAN CODE

1 AustralianSuper Balanced investment option compared to the SuperRatings Fund Crediting Rate Survey - SR50 Balanced (60–76) Index and SRP50 Balanced (60-76) to 31 December 2023. Investment returns aren’t guaranteed. Past performance is not a reliable indicator of future returns. This information may be general financial advice which doesn’t take into account your personal objectives, financial situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement available at australiansuper.com/pds or by calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/tmd. Sponsored by AustralianSuper Pty Ltd, ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898

How much money do you need to retire?

As life changes, your needs change too. With us, it’s easy to get advice and information that’s right for you.

Investing in your future now could make a big di erence. Plan for the future with our easy-to-use tools and calculators. Our super projection calculator helps estimate how much money you could get in retirement, how long your super could last and how adding a few extra dollars to your super now, could make a big di erence when it’s time to retire.

Calculate your future super.

Visit: australiansuper.com/tools-and -advice/calculators

Or scan QR code for more info.

Before adding to your super, consider your fi nancial circumstances, contribution caps that may apply, and tax issues. We recommend you consider seeking fi nancial advice. This may be general fi nancial advice which doesn’t take into account your personal objectives, fi nancial situation or needs. Before making a decision consider if the information is right for you. Before making any fi nancial decisions consider your own fi nancial circumstances, needs and objectives and consider getting personal fi nancial advice. Read the relevant Product Disclosure Statement, available at australiansuper.com/PDS or by calling 1300 300 273. A Target Market Determination (TMD) is a document at outlines the target market a product has been designed for. Find the TMD’s at australiansuper.com/TMD. Sponsored by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

Employer Confidence Program

Is your business missing out?

1 out of 5 Australians live with disability or Mental ill health, this includes some incredibly talented and skilled individuals.

People with disability bring a diverse range of skills, abilities, and perspectives to the workplace.

Employing people with disability can help create a stronger workplace culture, strengthen recruitment, and retain opportunities, enhancing your business community image.

As an employer, are you missing out on these skills because you’re not confident you can place staff with disabilities?

ADACAS makes it easy with the Employer Confidence program. A free government-funded program

ADACAS offers free consultation, workshops, advice, plans and connections to experts to help you expand your recruitment pool and take on new staff with diverse skills and abilities.

We will enable you to thrive.

We assist employers reflect our community and open opportunities for staff with disabilities to grow and thrive in the workforce.

ClubsACT CLUBSACTION DECEMBER 23 19
adacas@adacas.com.au 02 62425060 0488793617

2024 Gambling Contact officer Training

The ACT Gambling and Racing Commission (the Commission) is pleased to advise ClubsACT members that 2024 registrations are now open for the yearly Gambling Contact Officer (GCO) training sessions, as required for continued appointment under the Gambling and Racing Control (Code of Practice) Regulation 2002.

GCOs are the main point of contact for patrons and staff in regard to gambling harm issues. Each licensee of a gambling facility must have at least one GCO who can be contacted when required.

Currently approved training sessions for GCOs are provided by Wisdom Learning and Lifeline Canberra. Seven sessions are currently available with additional sessions yet to be organised for the last quarter of 2024.

Wisdom Learning’s training covers identifying the signs of gambling harm, key GCO obligations, how and when to appropriately assist patrons showing signs of gambling harm and the resources available to assist patrons. These sessions are best suited for newer GCOs.

Lifeline Canberra’s training provides a more indepth focus on conversational skills, knowledge and skills, empowering GCOs to confidently engage with and support patrons who are at risk or are already being impacted by gambling harm. These sessions are best suited for GCOs who have already completed at least one of the yearly training sessions offered by Wisdom Learning.

The Commission recognises and appreciates the invaluable role GCOs play in preventing and reducing gambling harm in the Canberra Community.

1. Wisdom Learning GCO training session

These sessions are recommended for newer GCOs.

> Wednesday 6th March: 9.00am-1pm, Eastlake Football Club, Griffith

> Wednesday 15th of May: 12.30pm-4.30pm, Eastlake Football Club, Griffith

> Thursday 4 July – 9:00am – 1:00pm, Eastlake Football Club, Griffith

Information and registration are available on Wisdom Learning’s website.

2.Lifeline Canberra’s GCO training session - Confidence in Conversations with Patrons Impacted by Gambling Harm

These sessions are best suited for GCOs who have already completed at least one of the yearly training sessions offered by Wisdom Learning.

The training provides a more in-depth focus on conversational skills as well as providing knowledge and understanding, empowering participants to confidently engage with and support patrons who are at risk or are already being impacted by gambling harm.

> Tuesday 26 March 9AM-1PM

> Tuesday 14 May 1PM-5PM

> Tuesday 25 June 9AM-1PM

> Thursday 15 August 1PM-5PM

Information and registration are available on Lifeline Canberra’s website.

For more information about gambling harm prevention and training requirements you can contact the Commission’s Gambling and Harm Prevention Team

ClubsACT CLUBSACTION DECEMBER 23 20

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ClubsACT CLUBSACTION DECEMBER 23 21

Federal Golf Club eyes approval for retirement village build

Federal Golf Club in Canberra has lodged three development applications (DAs), including one that details the club’s plans to build a retirement village on six-hectare at the southern end of the Red Hill course.

Under the proposal, the over 55’s village will feature 125 residences made up of mostly free-standing three-bedroom houses, as well as a number of twobedroom, three-storey low-rise apartments. There’ll also be a residents’ health and wellbeing centre with a lounge, events space, kitchen, toilets, games room, meeting room, cinema, open plan office, swimming pool, yoga room, gym, and hot tub.

A new or extensively refurbished clubhouse has also been included as part of the proposal.

According to the club, the proposal to build a retirement village is necessary to help fund the club’s infrastructure renewal program that is estimated to cost between $6 million and $10 million.

“The only means of raising the $6 million to $10 million needed for the club to continue to operate sustainably is for the over 55s village to be developed,” the golf club shared in an FAQ document about the DAs.

The infrastructure renewal program, according to the club, will involve “urgent attention” to the water management system at the club. The club currently relies on a 40-year-old irrigation system that it describes as inefficient as it continuously breaks down.

“Over many years this water vulnerability has created major financial issues for the club,” the club stated.

“Over the past 15 years it has accumulated net losses of over $1.7 million. It has no reserves, is over $2.2 million in debt, and has no capacity to replace ageing assets including the failing 40-year-old irrigation system and clubhouse infrastructure.”

The club emphasised the development of the retirement village is “critical to the club’s survival”, estimating that based on the 125 residences it would earn $18.75 million.

The two other DAs lodged were to subdivide the block to make room for the future retirement village, and for upgrading the golf course, which will be carried out concurrently.

The lodgment of the DAs comes nearly nine years since the Federal Golf Club’s board first signed an agreement with development firm Mbank to build the retirement village.

ClubsACT CLUBSACTION DECEMBER 23 22
SCAN CODE

MEMBER CLUB LISTING

AINSLIE GROUP

• Ainslie Football Cub

• Gunghalin Lakes Golf Club

AUSTRIAN AUSTRALIAN CLUB

AUSTRALIAN CROATIAN CLUB

BELCONNEN BOWLING CLUB

CANBERRA CLUB

CANBERRA DEAKIN FOOTBALL CLUB

CANBERRA SOUTHERN CROSS CLUB

• Woden

• Tuggeranong

• Yacht Club

• Jamison

CANBERRA IRISH CLUB

CANBERRA SERVICES CLUB

CROATIA DEAKIN SOCCER CLUB

FEDERAL GOLF CLUB

EASTLAKE GROUP

• Eastlake Football Club

• Eastlake Calwell

• Eastlake Gungahlin

HARMONIE GERMAN CLUB

MAGPIES GOLF CLUB

MURRUMBIDGEE COUNTRY CLUB

NATIONAL PRESS CLUB OF AUSTRALIA

RAIDERS GROUP

• Belconnen

• Weston

• Gungahlin

ROYAL CANBERRA GOLF CLUB

RMC GOLF CLUB

SPANISH AUSTRALIAN CLUB OF CANBERRA

THE MAWSON CLUB

THE RUC AT TURNER BOWLS

THOROUGHBRED PARK

VIKINGS GROUP

• Erindale

• Town Centre

• Chisholm

• Lanyon

YOWANI COUNTRY CLUB

Associate Members

THE REX HOTEL

CAPITAL EXECUTIVE APARTMENTS

HOPSCOTCH BAR

Kindred Organisations

CANBERRA BUSINESS CHAMBER

WOMEN IN GAMING AND HOSPITALITY AUSTRALASIA.

ClubsACT CLUBSACTION DECEMBER 23 23
ClubsACT CLUBSACTION DECEMBER 23 24
OUR CORPORATE PARTNERS DIAMOND PLATINUM GOLD SILVER BRONZE COMMUNITY PARTNER AFFILIATED PARTNER

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