ClubsACTion Magazine Oct 2019 issue

ClubsACT CLUBSACTION | OCTOBER 2019

ClubsACT

CLUBS & COMMUNITY AWARDS 2019 P. 8

CELEBRATING 55 YEARS OF HARMONIE P. 26

GAMBLING HARM AWARENESS WEEK P. 27

ClubsACT • CLUBSACT.COM.AU • (02) 6273 4694 • INFO@CLUBSACT.COM.AU

2

ClubsACT CLUBSACTION OCTOBER 19

IRON JACK is a mid-strength, contemporary Australian lager brewed with our hot, rugged climate in mind.

Give it a whiff and you’ll pick up a hint of hop aroma – give it a gulp and you’ll see the bitterness has been kept low so you get maximum refreshment, to crush your thirst.

AVAILABLE NOW

ClubsACT CLUBSACTION OCTOBER 19

3

ClubsACT

CONTENTS From The Chief Executive - A YEAR IN REVIEW 4 Hospitality and heart of Canberra’s clubs honoured

8

The 2019 Clubs and Community Award Categories & Winners

9

From the President

10

Don’t get phished: Keep your superannuation account safe

14

Keno Connects To The Future Of Marketing

18

More Than A Game - Australasian Gaming Expo

22

Celebrating 55 years of Harmonie

28

Gambling Harm Awareness Week

29

Policies to make our local clubs stronger.

30

Member Club Listing

32

Corporate Partner Listing

33

4

ClubsACT CLUBSACTION OCTOBER 19

A YEAR IN REVIEW From The Chief Executive

While this report covers the key developments affecting the club sector in the ACT since our last AGM, I will take the opportunity to outline some of the Associations strategy over the coming year.

The twelve months has been particularly eventful for the ACT club sector:

>> The ACT Government achieved its machine reduction target of 4000;

>> The new community contributions rules have been activated; and

GOVERNMENT INTERACTION & ACT ELECTION The ACT Labor Government continues to be difficult to engage with, however it has become increasingly clear that this experience is not exclusive to ClubsACT with a number of business groups expressing difficulty also in their engagement – the Government is looking tired and has become complacent with the broader business community.

The ACT is fast approaching the twelve month mark from the next election which will be held In October 2020. For our part ClubsACT have been working hard to convince our elected representatives that the club sector, and our clubs, deserve continuing encouragement and support.

>> A number of new levies have activated namely the

ClubsACT has written to all the parties contesting the ACT election to gauge their approach to the club sector. Both the Canberra Liberals and the Greens have provided relatively clear positions if successful in forming Government.

Gaming has not been particularly buoyant over the past twelve months with gaming revenue again trending downwards.

These two parties’ positions unsurprisingly are manifestly different.

Chief Minster’s Charitable Fund; Gambling Harm levy and the per machine levy.

Putting this into perspective, there are a number of factors that are contributing to this which includes a number of clubs which had entered into substantial renovations over this period but also the continuation of a poor regulatory environment. This is a substantial overall impact and while some clubs are doing better than the average, many are doing much worse.

ClubsACT’s expectation going forward is that the club sector will continue to have to operate with a lower level of gaming income unless there is quantum shift in the approach of Government or indeed a change of Government.

TRADING RESULTS I am pleased to report that the Association continues to strengthen with not only members returning to ClubsACT but there are an increasing number of new businesses seeking to partner with us.

Our trading performance for the year shows a profit for the year of $17,573 compared to $137,998 in the previous year. The operating surplus was contributed to by the following factors:

>> Reduced overheads through the new ClubsACT office; >>

An increase in associate membership numbers; and

>> A successful conference with an almost break-even event.

In our dealings with the Opposition, it is clear that they recognise the great worth of clubs to the social fabric of Canberra and our economic contribution, and are prepared to seriously consider issues that may put at risk the viability of the sector and its contribution to the ACT community.

The Canberra Liberals have communicated a position to clubs that would harmonise the ACT with NSW and they also understand that at a general level clubs want to have some policy certainty going forward and time to accommodate to the substantial economic impacts that are already in play.

The ACT Greens however have been very clear that should they form Government with the Labor party in October 2020 they remain committed to significant industry reform including reducing the numbers of machines in the territory by a further 500.

With regard to the ACT Labor Party the Attorney-General Gordon Ramsay continues to obfuscate and has only recently made contact with clubs to call a forum of club presidents.

This is the first engagement of its type in this parliament term (to engage clubs as a collective) and I hope it is genuine. However there is a great risk that it is contrived and an attempt by the Government to otherwise deal with the substantial unrest in the industry.

In preparation for this event, ClubsACT has broad consensus from its members to develop a collective approach to put to the Government.

ClubsACT CLUBSACTION OCTOBER 19

ACT ELECTORATE CHANGES & CANDIDATE ANNOUNCEMENTS There is a growing unrest in the ACT, particularly as the rates issue continues to drive up the cost of living in addition an overhaul of the ACT bus routes has been particularly damaging for Labor. There is a mood that it is time for change.

Our Labor friends tell us that the Party is having difficulty finding candidates to run in next year’s election, in particular the electorate of Murrumbidgee is struggling to find two more candidates to fill the five the party would hope to run.

This difficulty in the pre-selection process we are reliably told comes from a pessimistic view of the party’s chances in the upcoming election – that will be marked at 20 years.

Some of the announced candidates are known commodities and in the coming months we will begin to work on a strategy of engagement.

A number of electorate changes and other factors in recent months favour the Canberra Liberals as we near a year out from the election. Two strong Liberal suburbs, Deakin and Yarralumla have moved as part of an electorate boundary redistribution, which will favour the Liberal vote in Murrumbidgee. Caroline Le Couteur an ACT Green who secured the fifth seat in that electorate, has made the decision to not contest in 2020. This is a blow for the Greens, as Ms Le Couteur was popular and the party struggle to find candidates who resonate with the Canberra community beyond the center electorate of Kurrajong.

Meegan Fitzharris a very capable Labor Minister also resigned leaving a vacancy in the seat of Yerrabi. Ms Fitzharris had been until this decision, a rumoured replacement for the Chief Minister. This decision will make Labor more vulnerable in Yerrabi as Ms Fitzharris was popular and had secured almost a full quota at the 2016 election in her own right. The tram was a significant factor in the way Yerrabi voted at the last election however with this now delivered, Labor is dealing with a community that has had other services impacted by construction and delay. The electorate is also home to the incumbent Liberal leader Alistair Coe, so with a potentially weaker team for Labor in Yerrabi there is every chance that the Liberals could secure three of the five seats.

The southern electorate Brindabella remains a significant issue for Labor and a recent overhaul of the ACT bus routes has drastically changed routes in Tuggeranong, forcing many people to walk over a kilometre to routes that had once serviced closer by. In a recent meeting with David Smith, Labor MP for the Federal seat of Bean he was candid in his view of the issues Labor will face in the South of Canberra.

Whilst these factors are favourable for the Canberra Liberals, the center electorate is comprised of the Chief Minister Andrew Barr, will continue to feature the ACT Green Shane Rattenbury. And the north western electorate of Ginninderra is running with, arguable some of Labor’s more well-known incumbents. Vicki Dunne a 19 year veteran of the Assembly from the Canberra Liberals will also retire at the next election.

This will present some challenges for the Canberra Liberals

as Ms Dunne had been a strong performer in the Assembly particular on the issue of the hospitals.

COMMUNITY CONTRIBUTION CHANGES AND MEN’S PROFESSIONAL SPORT Since our last AGM the Government has introduced changes to the operation of the community contributions scheme.

Whilst largely clubs capacity to spend their contributions where they see fit remains, some elements are yet to be fully realised and changes to the in-kind arrangements for larger clubs have constrained what they can do for some groups that have previously serviced.

The community contributions changes also introduce two new non-discretionary taxes applied to net gaming revenue – a new gambling harm fund and the Chief Minister’s Charitable fund. Disappointingly but not unsurprisingly, some groups who lobbied for the funds establishment are now also accessing the fund.

The professional sport amendments to the community contributions are now in place and the definitions remain opaque despite community groups, ClubsACT and individual clubs seeking clarity. The guidance material provided to clubs provides a complex definition, arguably however it is open to interpretation. This of course, presents significant risk for the clubs that are navigating its implementation.

The silver lining however is that we have been successful in drawing significant attention to the issue of men’s sport contributions by working closely with the Former Labor Chief Minister Jon Stanhope. Some strong arguments have also been developed which have assisted in our public positioning efforts and this will support how we should address the situation moving forward – especially in light of the forthcoming ACT election.

The Government is being viewed increasingly on shaky ground on this issue because of its own approach to funding men’s professional sport at the highest level and what it thinks is good use of taxpayers’ money. It is also a regressive step for a Government that otherwise argues itself as a champion of progress and inclusion.

COMMERCIAL RATES AND COST OF DOING BUSINESS REPORT The issue of commercial rates rises is gaining momentum with a number of business groups raising concerns during a parliamentary inquiry process which is examining the territory’s rates system as it relates to commercial property owners.

Property owners across the city are facing enormous increases to their rates bills due the system by which Treasury values their land. These increases have particularly affected areas of mixed use where the highest value of land is applied -that being residential. It has been reported that some businesses have seen rates rises over $100,000 annually. This issue affects clubs as well with many experiencing over 300% increases since the new regimes introduction.

5

6

ClubsACT CLUBSACTION OCTOBER 19

The issue of rates will be a major issue at the 2020 election and some business groups are signaling intent to fund a campaign or run candidates in the election. At recent meeting of business groups hosted by the Canberra Business Chamber, the rates issue was highlighted as a key focus for the business lobby.

The proposed public health interventions are to act as a tool for emergency departments to regularly raise awareness with the public and policymakers regarding the impact of alcohol on patients, clinicians and hospitals. It is however in practice being used by the project partners to name and shame hospitality venues.

There is consensus view amongst the various industry associations to develop a collective approach to this issue and others ahead of the 2020 election which is positive step. One area of focus that I am leading is the concept of a ‘Cost of Doing Business’ report for the ACT vs NSW.

The report figures for the ACT were as follows:

The concept of a Business Environment Survey (BES) will compare the cost of conducting business between the NSW and the ACT. It will examine the tax and regulatory burdens imposed by the various tiers of government and consider the deadweight cost of government inefficiency across our economy. It could also be used to point the way towards practical, incremental steps that can be taken by governments individually to foster an environment in which people and businesses thrive. It will also make the case for reforms in the ACT and provide a valuable cohesive narrative from the business community.

I see the ‘Cost of Doing Business’ Report as a signature piece for business groups to lobby government, to refer to for ongoing submission work, to gain media attention and to become a gauge of Government performance. I will keep members updated as this work progresses but I see the becoming a key part of an overall election strategy.

CASINO The Canberra Casino and any of its related issues for clubs has been very quiet. The transfer of the Casino to the new owner Michael Gu remains subject to a probity process and there appears no movement away from the currently prohibitive legislative hurdles surrounding the operation of its machines.

The Casino’s recent half yearly financial report was also posted reflecting an operating result for the half year ending 30 June 2019 as a loss of $2.5 million.

This remains a key measure for ClubsACT, as we remain the only jurisdiction where poker machines continue to not be operated in for profit operators.

LIQUOR RELATED MATTERS In recent months, there was some media coverage related to the Driving Change Project and Emergency Department presentations related to alcohol.

The Driving Change Project is a partnership between Deakin University and nine ED departments across Australia which includes the two Canberra hospitals. The proposed project is a ‘system change’ within partner emergency departments, providing them the information and tools to act on risky alcohol consumption (more than two drinks in a 12 hour period) in individual patients and the sources of alcohol in the community which they claim cause the harm they experience.

“Overall, between 3.7 per cent (Calvary) and 5.6 per cent (The Canberra Hospital) of all attendances had consumed alcohol in the preceding 12 hours. On Friday and Saturday nights, alcohol attendances increased to 15.8 per cent at Calvary, and 13.5 per cent at TCH (8pm-6am)”.

ClubsACT has raised concern with ACT Health that the methodology is flawed and that no venue in the ACT should be named on the numbers presented. In fact, three of six venues named in the ACT had only been referred to four times in 29,639 emergency department presentations. And this number was enough to describe a business (or a club) as the most commonly reported venue for last drinks before needing to go to an ED. The data more broadly is being used to call for interventions that include a violent venues register, earlier last drinks and reducing the number of liquor outlets allowed in the community.

LIVE MUSIC AND NOISE Anyone who has ever dealt with a vexatious complainant against your club in relation to hosting music, no doubt has a good understanding of how quickly events can be shut down and prevented from operating in the future. As significant urban renewal continues throughout the ACT, the issue of planning and hosting live music is reaching a critical juncture and without proper planning, Canberra and key town centres are at risk of becoming open for business during the day however unable to host activities at night.

By way of example, in Canberra City, venues have been required to mitigate noise to just 50dB after 10pm. This is the level of a normal conversation.

In recent months, there has been media coverage of calls by industry groups that were critical of the Government’s lack of response to planning issues associated with a venues’ ability to host live music despite numerous submissions and inquiries over a ten year period. In the background, I have been working with APRA AMCOS and the Live Music Office to bring further attention to this issue.

On 31 July, Mark Parton the Shadow Minister for Planning brought a motion to the Assembly which effectively argued that noise assessment and land use planning in the ACT needs to be much better coordinated to take account of changing land/building use and community expectations, with recognition of principles to support night time activity areas and complimentary land use. Critically, he accused the Government of being asleep at the wheel and called on them to act.

This important motion was effective in gaining the support of the ACT Greens and has resulted in the Government setting some clear timeframes to deliver on laws related to this space

ClubsACT CLUBSACTION OCTOBER 19

by June 2020. In addition, they are extending noise limits on Friday and Saturday nights from 10pm to midnight in the city and town centres, and 11pm in group centres such as Dickson, Erindale and Kingston, this will allow venues to make amplified noise longer into the evenings on weekends.

ClubsACT is continuing to work with APRA AMCOS, the Live Music Office, Keep Canberra Open and other kindred organisations. We will be meeting with MusicACT (who have been key to driving this issue forward) in coming weeks and I will keep you updated as this progresses. However the intention is to work in a way that strengthens our clubs capacity to provide entertainment to Canberrans and to remove the hurdles that have prevented it.

MEDIA AND COMMUNICATION The Association continues to be regularly approached by the media for responses on a broad range of issues and our public profile remains relatively high through the use of media releases and regular interviews on radio and TV. While we have been able to bring a balance to discussions on most issues that have been raised concerning clubs, there always remain challenges with certain media outlets we encounter.

The primary means of communications with our members continued to be through the monthly Boardroom updates, emails and electronic newsletters on issues relevant to the membership. Our new website, has also been operational now for some time and the feedback has been both good and positive. In addition we are producing magazines more frequently with three additions annually with information on events/activities, developments and matters of interest to our member clubs as well as to our sponsors and associate members.

Another of my ongoing priorities is to continue to meet as frequently as I can with club boards and individual meetings with management. This will be even more critical as we enter the coming election year.

OTHER RECENT DEVELOPMENTS On a positive note there has been a fair amount of activity over the past few months, specifically ClubsACT have: Grown and strengthened our corporate partners program with the participation of 30 companies; new and potential partners approach the ClubsACT regularly.

Increased the Association’s membership, with a club joining that had never been a member, in addition to one that had rejoined;

>>

Overhauled of our conference which yielded a very pleasing participation from our membership, stakeholders and the ACT bureaucracy with a ‘breakeven’ event, something that had not been achieved for some time.

>> Held a highly successful luncheon in partnership with

TAB, with attendance of Presidents and CEO from our member clubs with a key address from the Canberra Liberals;

>> Conducted an occasional Seminar with our corporate partner ACTEWAGL on energy market forecasts;

>> Continued to promote our Women In Gaming Initiative

in addition to drafting amendments to our constitution to include a gender target;

>> Continue to coordinate political party engagement with our members;

>> Continued our community support messages in conjunction with 2CC; and

>> Overhauled our Awards format, with an already massive engagement in our online voting – People’s Choice Awards.

In the coming months we will remain busy with a number of key events to assist our members in their engagement with Government and candidates – this includes fundraising activities. Before year end we will also host the ACT Greens leader Shane Rattenbury who will make a key address to our members.

Finally I would like to give thanks to our President Kim Marshal and I would like to record my appreciation for her contribution and input over the past 12 months. In addition, to her availability to participate and represent ClubsACT at a range of meetings, events and occasions – perhaps a bit more frequently than she had originally anticipated.

To the ClubsACT Board, and particularly the Executive, on behalf of Kate and I, we greatly value your support and guidance over the past year.

ClubsACT is a small team and Kate and I share the varied tasks and duties that make the Association tick. We would like to acknowledge the continuing support and contribution of the management and staff all our Member Clubs – those of you that we rely on and deal with on a regular basis. Thank you and we look forward to working closely and constructively with you in 2019/20.

Gwyn Rees

CEO - ClubsACT

7

8

ClubsACT CLUBSACTION OCTOBER 19

HOSPITALITY AND HEART OF CANBERRA’S CLUBS HONOURED ACT clubs came together on Monday night to celebrate the significant contribution they make to the Canberra community.

During the 2019 Clubs and Community Awards held at the National Press Club, local clubs were recognised for their their commitment to providing Canberrans with outstanding hospitality venues, delivering service excellence, and making a very real difference in people’s lives.

“Congratulations to every club that was nominated and each category winner,” ClubsACT Chief Executive, Gwyn Rees praised.

“The Harmonie German Club was recognised for its role in promoting cultural activities, Vikings Group for raising funds for Marymead, and Eastlake Group for supporting Roundabout Canberra which rehomes essential baby items and equipment for those in need.

“One of the most hotly contested categories each year is our Heart of the Community Award. This year the award went to the Canberra Southern Cross Club for its English Conversation program. Every Wednesday morning, people from 25 countries come together to learn English in a friendly, inclusive and social environment. For over 30 years, the Southern Cross Club has assisted hundreds of migrants to find their voice and is a worthy recipient of this award.

“The breadth of the contribution our clubs make is exceptional. They not only help employ and develop Canberrans, but they are dedicated to supporting local sport, assisting people dealing with challenges such as gambling, making our city more inclusive and providing programs and funding that help some of the most vulnerable members of our community. Our awards reflect the scope of the work ACT clubs do each and every day.”

“With over 20 years of providing outstanding service in the club sector, Trish Abdilla from Eastlake Group was one of our individual honourees, while Phoebe Tarrant took home the Rising Star Award.

“Our Clubs of the Year are a people’s choice award and for 2019 are Harmonie German Club, Eastlake Gungahlin and Gungahlin Lakes Golf & Community Club.

“Long-ime supporter of the ACT club movement, Max Mercer received the President’s Award at Monday night’s event. Max has an unrivalled commitment, energy and passion for the sector. He was ClubsACT President for eight years and has served as an Executive member of Clubs Australia and Clubs Australia Industrial. He is the current President and Chair of The Mawson Club and has been involved with the Raiders Group since 1990. We thank Max for his tireless contribution and congratulate him on this much deserved recognition.”

ClubsACT CLUBSACTION OCTOBER 19

THE 2019 CLUBS AND COMMUNITY AWARD CATEGORIES & WINNERS Presentation & Service Awards

Community Awards

1. Best Family Restaurant – Henry’s Family Restaurant Canberra Southern Cross Club

15. Art & Culture - Harmonie German Club

2. Best Restaurant – Chatham House – National Press Club of Australia

16. Disability, Welfare & Social Inclusion - Eastlake Group – Roundabout Canberra

3. Best Bar Presentation & Service – National Press Club of Australia

17. Health & Wellbeing – Vikings Group - Charity of the Year Program – Marymead

4. Best Functions and Events – Eastlake Gungahlin

18. Heart of the Community – Canberra Southern Cross Club – English Conversation

5. Best Sports Bar – Ainslie Football & Social Club 6. Best Customer Service – The Mawson Club 7. Outstanding Service Employee – Trish Abdilla – Eastlake Group 8. Rising Star – Phoebe Tarrant – Canberra Southern Cross Club 9. Best Entertainment – Harmonie German Club 10. Best Beer Selection – Gungahlin Lakes Golf & Community Club 11. Best Wine List – National Press Club of Australia 12. a) Best New/Re-developed Venue – Vikings Erindale 12. b) Best New Venue – Highly Commended Eastlake Gungahlin 13. Best Diversification Initiative – Canberra Southern Cross Club – Stellar Canberra – Health & Wellness Centre 14. Best Responsible Gambling Initiative – Vikings Group Play within your Limits

19. a) Support of Amateur Sport – Vikings Group 19. b) Support of Amateur Sport – Highly Commended The RUC at Turner Bowls 20. Youth Leadership - Canberra Southern Cross Club – Crux Program

Honour Awards 21. President’s Award – Max Mercer 22. a) ClubsACT Club of the Year – People’s Choice – Small Club – Harmonie German Club 22. b) ClubsACT Club of the Year – People’s Choice – Medium Club - Eastlake Gungahlin 22. c) ClubsACT Club of the Year – People’s Choice – Large Club – Gungahlin Lakes Golf & Community Club

9

10

ClubsACT CLUBSACTION OCTOBER 19

From the President It would be fair to say that my role as President of ClubsACT for almost two years has been very challenging and at the same time hugely rewarding, and very active.

It has been a privilege to lead an Association representing the 75 % of the community based not for profit licensed clubs in the ACT. As predicted 2018/19 was a difficult year - marked by incredibly poor engagement from Government and with the reduction of gaming machines being felt by the club sector. The CEO’s report provides a fulsome coverage of the key developments. For my part I want to restate what our members already know, clubs are a valuable and valued community asset - this is not a wild proposition but a statement of fact, and one that I have promoted throughout my time as President.

Clubs make a mammoth contribution to the ACT community of which we should all be rightfully proud.

If you need any proof, go to any of our member clubs, look around at the facilities and the services they offer, the sports and other affiliated groups they support, the sporting and community infrastructure they have built and maintained.

Clubs are the mainstay of recreation and entertainment. Since the very early days of Canberra we continue to provide a wide variety of facilities and services for our members and invited guests in a friendly and safe environment. We care about our communities. Clubs are connected to our communities, that is why we are able to provide services that are all inclusive.

It is important that the community understand that the ACT will be the poorer if the club sector continues to substantially contract and unfortunately, the worrying signs of clubs in distress continue - four clubs have closed in this parliamentary term.

Our collective performance and contribution over recent years has been affected by a number of developments. Many of these developments are of a general economic nature faced by most sectors - however some developments are more specific to the club sector - such as government policies and new regulatory measures.

These reflect adverse social sentiment to gaming in particular and changing community expectations.

Whichever way you look at it, these developments are having an effect on the viability of some clubs - and not just the small clubs. The club sector - with its community roots, its mutuality and its positive impact on the social fabric of the ACT - can be proud of where it has come from and stand tall in terms of its ongoing contribution to the ACT. Finally, and reflecting on some of the remarks and comments

I have made over the past year, I would like to re-emphasise a number of the key ones.

The trading environment facing clubs is the hardest it has been for many years - possibly ever. Given the club sector’s current financial predicament and the limited prospect for growth over the medium term, I believe the ACT Government could play its part in making the next five years more manageable for clubs. It needs to allow clubs to continue to maintain their level of community involvement, support and contribution. ClubsACT will be seeking that commitment in the coming months and it will soon be, after all an election year.

ClubsACT will make the case with the Government, for some positive action and appropriate stimulus to address our industry’s contraction as a consequence of their raising tax revenues through various fees and charges.

It must be noted that the club sector is not seeking a major expansion of gaming, but rather we are asking for the opportunity to grow revenue through opportunities to diversify. We know however in many cases we are being prevented from doing so or are being constrained with Government processes moving at a glacial pace.

ACT clubs as we know are surrounded by the NSW jurisdiction, where the importance of the sector has been given explicit recognition and support from the NSW Government. While we similarly have seemingly strong statements of support from the ACT Government - we are concerned about the increasing disparity between us and NSW - where in recent times there has been regulatory concessions, operational improvements, reduction of red tape, and a moratorium on tax increases achieved through a Memorandum of Understanding with the NSW Government.

In closing I want to thank the Presidents, Directors and Senior Management of all our Member Clubs for their involvement throughout the year with our initiatives, activities and events without your continuing support we would not have an active association or a recognized voice for the club sector in the ACT. To my fellow Board Members I greatly appreciate your counsel and input. Taking a sector-wide view can prove difficult on some occasions - given the highly competitive environment in which clubs operate. Overall I believe we have shown the necessary leadership and provided the direction in the best interests of all Member Clubs.

Finally I would like to especially thank Gwyn and Kate for their efforts in keeping ClubsACT a relevant and professional association for the benefit of our Member Clubs.

Kim Marshall President- ClubsACT

ClubsACT CLUBSACTION OCTOBER 19

NOW PLAYING New Lightning Link titles now with the added $1 and $2 denomination options!

For more information, contact your BDE or call 1800 150 432 ©2019 Aristocrat Technologies Australia Pty Limited. Aristocrat, Helix™ and the Aristocrat logo are trademarks or registered trademarks of Aristocrat Technologies Australia Pty Limited.

ARISTOCRAT PROMOTES RESPONSIBLE GAMBLING.

11

12

ClubsACT CLUBSACTION OCTOBER 19

It is an exciting time for

soon is Mighty Coins™ Double Up™, available

clubs and pubs in New

as a standalone or linked progressive. Mighty

South Wales and the ACT

Coins Double Up offers support to Helix XT with

with new cabinet releases

seamless graphics and features that fill the entire

and a range of game play

43-inch screen. Launching with two titles, Money

experiences to choose

Dragon™ and Lucky Tiger™, Mighty Coins Double

from. This year has seen

Up is an Extra Ways game which incorporates an

the release of many

entertaining math model with frequent features

exciting products

and on-trend game mechanics. Keep an ear

including Player’s

out for more information coming out about this

Choice Pearl Edition™,

product.

Welcome to Fantastic Jackpots™ and more

Grand Star Link™ made its debut at this year’s

recently the latest Lightning Link™ titles. On top

AGE, building excitement for its upcoming release.

of all the new titles coming into the market, we

Launching on the Helix X cabinet, Grand Star

also launched the Helix™X, our latest premium

Link is getting ready to make a grand entrance

cabinet offering.

into the market with four titles; Wealth, Emerald, Platinum and Sapphire. Innovating on the popular

The Helix X features impressive 27-inch screens, a

5 of a kind mechanic, Grand Star Link creates a

full colour interactive button panel with physical

new and exciting game play experience. Players

bash button and an upgraded bolster for greater

can play their own way with a choice of free

durability. This sleek matte black cabinet creates

games features including Twin Spins and Reveal

a stunning display on gaming floors. Launching

features. This colourful and vibrant family adds

with the latest Lightning Link titles; Mine Mine

a flush of colour into any gaming floor and looks

Mine™, Raging Bull™, Dragon’s Riches™ and Fire

exceptional when paired with unique signage

Idol™, this cabinet is the first to feature the new

options.

high denomination options which now include $1 and $2.

As we head towards the end of another great year, we are looking to develop new and exciting

The latest Lightning titles have delivered pleasing

ways to offer an exceptional gaming experience.

results since their release with a strong uptake

Building upon our existing content portfolio,

from customers in NSW and the ACT. Developed

focusing on hardware leadership and developing

by HRG studios, these Lightning titles offer two

greater customer centricity are key things we

unique free game features, cash on reels, scalable

are aiming to achieve for the remainder of

jackpots and include the popular Hold & Spin

this year, and into the next. We look forward

mechanic.

to strengthening our relationships with our customers and continue to gain their valuable

We’re committed to providing our customers with a broad range of content offerings with new releases in our branded, on-trend and next gen categories. One game that is set to hit the market

feedback.

ClubsACT CLUBSACTION OCTOBER 19

ALL THE ARTS EVERY WEEK WITH HELEN MUSA

13

Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Music Wine Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Dining Reviews Wine Music Shows Arts Theatre Movies Reviews Wine Music Shows Arts Theatre Movies Dining Shows Arts

COVERING CANBERRA SINCE 1993 citynews.com.au | 6189 0777

Frontline Hospitality Half Page Ad PRF3.indd 2

09/09/2019 16:25:31

y

14

ClubsACT CLUBSACTION OCTOBER 19

DON’T GET PHISHED: Keep your superannuation account safe YOUR SECURITY AND PRIVACY ARE IMPORTANT TO US

More Australians than ever are managing their finances and other tasks online, thanks to the convenience and speed offered by the internet. Unfortunately, that convenience provides opportunities for online scammers to take advantage of unsafe online practices and systems.

They want your details: Scammers often send emails, text messages or make calls pretending to be from banks, telcos, super providers and other businesses asking to verify or update personal information. Unless you’re certain they are who they claim to be, never provide your details.

They’re not the brightest sparks: Email and text While Club Plus Super maintains secure online services and constantly monitors member accounts for suspicious activity, you should be aware of scam warning signs.

message scams are often riddled with spelling and grammatical errors – and they may get your name wrong.

They direct you to dodgy websites: Scam emails

PHISHING The techniques used by online scammers are becoming more sophisticated. Of all methods, phishing is the most common.

Phishing scams aim to steal sensitive information using emails, text messages or phone calls that pretend to be from trustworthy sources.

While some phishing scams are obvious, others are more subtle. Either way, they always ask for sensitive information that can be used to steal money or online identities.

and text messages will often provide links to illegitimate websites, often with similar URLs to the real thing (e.g. www.clubplussuper.net), that request your personal details. If a website address seems even slightly dodgy, never access it or provide your information.

CLUB PLUS SUPER WILL NEVER SEND EMAILS ASKING YOU TO CONFIRM OR VERIFY ANY PERSONAL INFORMATION. Remember, your gut feeling is often right. If you receive an email, text message or phone call from Club Plus

Super that seems suspicious, contact us on 1800 680 627 so we can investigate further.

WARNING SIGNS Here are three warning signs that may give away a phishing scam.

ACT NOW TO BOOST YOUR ONLINE SECURITY Secure your passwords: Longer and more complex passwords made up of random letters, numbers and symbols are most secure. If your current passwords don’t meet that standard, update them now Mix it up: Never use one password for all your online accounts – and change your passwords regularly.

Check if your email has been stolen: To find out if an email password has been stolen, enter the email address at haveibeenpwned.com Automate your web browsers: The security of your web browser is your main defence against many online threats. To ensure your browser is secure against the latest online attacks, switch on automatic updates.

Be aware: Find out about the latest scams scamwatch.gov.au

DO YOU THINK YOU’VE HAD YOUR ID STOLEN? If you think you’ve had your identity stolen visit idcare.org for information on what to do next.

If you have any queries at all, please don’t hesitate to contact Club Plus Super on 1800 680 627 or visit clubplussuper.com.au Issued by Club Plus Superannuation Pty Limited ABN 26 003 217 990, AFSL 245362, the Trustee of the Club Plus Superannuation Scheme ABN 95 275 115 088.

ClubsACT CLUBSACTION OCTOBER 19

15

Is your Super

on track?

Is your super working as hard as you?

As your Club Plus Super Member Services Manager I can help you find out.

Whether you want to search for your lost super or check if you have the right mix of investment options come and talk to me.

Even the smallest changes today can make a huge difference to your lifestyle in retirement.

Cobar Broken Hill

Southern zone Wentworth

Cowra

Andrew Jeffrey

Griffith Goulburn Wagga Wagga CANBERRA Deniliquin Albury Cooma

0423 902 603 andrew.jeffrey@ clubplussuper.com.au

Issued by Club Plus Superannuation Pty Limited: ABN 26 003 217 990, 990 RSE License No. No L0000529, L00005 AFSL No. 245362 as trustee for Club Plus Superannuation Scheme: ABN 95 275 115 088

Proudly serving our members for over

30 years

16

ClubsACT CLUBSACTION OCTOBER 19

WE’LL ALWAYS LEAVE A LIGHT ON FOR YOU

actewagl.com.au

ClubsACT CLUBSACTION OCTOBER 19

17

TROPHY & DOUBLE GOLD MEDAL WINNER

Signature Series Great Southern Riesling 2017

Trophy & Gold: National Wine Show of Australia 2018 Gold: Wine Show of WA 2018

18

ClubsACT CLUBSACTION OCTOBER 19

KENO CONNECTS TO THE FUTURE OF MARKETING Keno’s dedicated online trade platform is allowing for seamless marketing of the game across multiple venue locations, from bistros to gaming rooms – all with the click of a mouse.

Who says marketing should be laborious? What

The site, renamed Keno Connect to reflect

could be easier than this? Log on to a web site,

its status as a one-stop-shop, brings multiple

pick a marketing campaign, click on the assets you

marketing assets into one location and literally

want – say, posters, game screens, nightlife and

connects venues with them. This ‘digital library’

social media. Then drop them in your shopping

of marketing assets has been designed with one

trolley, and voila, they’re downloaded to your

purpose in mind: to support venues to deliver best

PC, from where files can be uploaded to multiple

practice presentation of Keno.

venue screens or sent to print.

Any of these assets can be used anywhere inNo, this is not the future of Keno marketing. This is

venue, including digital screens and EGMs. This

now.

means clubs can communicate with customers about Keno products and promos in different

Whether it’s innovative product development or

areas, ranging from sports bars and gaming rooms

rewarding staff, Keno’s future-looking trade team

to cafés and restaurants.

remains focussed on stimulating sales momentum for venue partners.

“We’re working even closer with our club partners by equipping managers to become their own

The past year has seen the launch of the highly

Keno marketing experts,” says Ralf Bzdega, Keno’s

successful, revamped Keno Champions League

Senior Manager of Retail Delivery.

program and the innovative customised venue promotion solution, which gives venues the ultimate flexibility to create and schedule their own promotions.

The team has also developed a range of ondemand campaigns and a brand new ‘always on’

“We’re really encouraging managers to the take the lead on Keno marketing to achieve their specific goals.”

promotion, Second Chance Draw, which adds value for customers year-round.

“Keno Connect allows your club to simply and seamlessly manage your marketing by accessing a

But perhaps the biggest game-changer for Keno in

range of assets for all campaigns and promotions,

recent times is the repurposing of its trade-facing

creating customised promotions, as well as

online site, which enables venues to take a hands-

booking training that supports your team to

on approach to rolling out these campaigns and

understand and sell the game.

promotions, making it easier to market them to customers.

ClubsACT CLUBSACTION OCTOBER 19

19

“Managers can share these assets with other

“However, if you’re ready to take even more control

colleagues, who can utilise them in every area of the

of promoting Keno in your club, the Keno marketing

venue, including your bar, food service areas, and

team can create whatever digital assets you want.

even your gaming room, thanks to specially designed

We’re really encouraging managers to the take the

assets for EGMs.”

lead on Keno marketing to achieve their specific goals.”

The latest thing to hit Keno’s marketing stable is Second Chance Draw. Launched in August, this

Assets are available for Keno Display Screen and

ongoing promotion offers players the chance to win

Keno Terminal animations; Nightlife (portrait and

$10,000 every month – no matter how much they

landscape); and A4 and A3 poster artwork files

spend on their Keno ticket.

for local printing. There’s also venue Facebook, Instagram and Twitter tiles; web banners (rectangle

Keno also has two new on-demand campaigns – ‘It’s

and square); Facebook sponsored posts, EGM

Time for Keno’ and Mega Millions ‘Bigger Cash Wins’

banners; BePOZ banner; Bet Receipt messaging and

creative.

CRM support.

“Our on-demand campaigns and always on’ promotions are about enabling you to boost your club’s Keno offering at any time of the year,” explains Bzdega.

Check out the new marketing assets and trade tools by logging in to Keno Connect at www.kenoconnect.com.au.

20

ClubsACT CLUBSACTION OCTOBER 19

IN-PLAY, IN-VENUE. INTRIGUED? As in-play betting grows in popularity across the ACT, TAB are ensuring the Clubs network is realising the benefits.

It’s almost time for kick-off. There’s a group of mates

For venues, this is a captive market. For the punters

huddled around a table, each precariously perched

looking to bet on the latest games live, their local is

atop barstools – each quite literally on the edge

the best channel to do so.

of their seat. The air of anticipation is palpable; their choice of attire is loud, proud and effortlessly

Despite the impressive growth margin, 62% of regular

coordinated.

retail punters still aren’t aware that they can bet live in-venue using the EBT or over the counter.

From the first moment of play you can bet that every glorious goal, each disastrous off-side and every

Luckily, showing punters the ropes when it comes to

moment of reprehensible referee lambasting, will

in-play betting is easy. When talking about in-play

spur-on an ensemble of commentary. This group are

with customers, it’s important to highlight the breadth

not your causal weekend spectators - these guys

and depth of value and simple process of placing a

really know their stuff.

bet via the EBT or over the counter. Customers who are aware that they can bet in-play, but chose not

In-play betting is for the keen-eyed punter – for

to, cited both perceived value and required effort as

someone who is wholly committed to the game at-

major deterrents – with 1 in 2 customers believing that

hand. They’re not satisfied to set-and-forget, they

in-play markets didn’t offer attractive odds and the

want greater control over their bet, with up-to-the-

process of placing a bet too slow.

moment odds, additional markets - the lot.

Taking the time to go through the process of placing For punters, in-play provides an appealing and

an in-play bet could be the key to opening up a

exciting way to get their bet on. As the game

completely new way of wagering to your clientele,

progresses and the odds shift, they can take

and with a Summer chockfull of the latest and

advantage of new offers and markets at their whim.

greatest domestic and international live sport just

For venues, in-play represents a bourgeoning market,

beyond the horizon – including, The Australian Open

with plenty of untapped potential.

Tennis, T20 & Test Cricket, NFL and NBA to name only a few - there has never been a better time to start

The growing popularity of in-play betting can’t be

driving in-play betting in venue.

denied. This year alone, in-play betting has grown by 12.6%, currently making up over 25% of all fixed odds

With more punters than ever before engaging with in-

sports turnover in ACT clubs.

play betting, this market is presenting venues with an opportunity to expand upon the traditional wagering

So, who is taking advantage of this lucrative market in

structure and harness a rapidly growing market.

venue?

Talk to your Wagering Sales Executive about how you According to research provided by TABTALK, 60% of

can better take advantage of in-play betting in your

customers surveyed cited the excitement and thrill

venue today.

that in-play betting offers as to why they prefer it over pre-game betting. It’s maybe no surprise then that in-play betting is most popular with males aged between 18-34 years old. This demographic are highly engaged, usually at a venue with mates, and will wait for a natural break in proceedings to place their bets.

For Gambling Help call the ACT Gambling Counselling and Support Service 1800 858 858 www.gamblinghelponline.org.au

ClubsACT CLUBSACTION OCTOBER 19

S ’ T C A E E T I H T OUR ORT V P S A F LIVE !

S N R U T RE

ey h t t ha e w s r e ag . t t n n u a ur p ke adv season o y Give t and ta 0 NBA wan e 2019/2 of t h

Think! About your choices. Call Gambler’s Help, Gambling Help or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gamblinghelp.nsw.gov.au or www.gamblinghelponline.org.au You know the score. Stay in control. Gamble Responsibly.

21

22

ClubsACT CLUBSACTION OCTOBER 19

MORE THAN A GAME Konami is proud to introduce an innovative new series, Prize Drop, available in the Concerto & Concerto Stack with Game Titles: Mermaid Money , Bison Bounty and Fiesta De Fuego.

Also a player’s favourite , All Aboard, has extended the series with new Game Titles; Thai Treasures and Prosperous Panda.

Panda

Konami Australia Pty Ltd. 28 Lord Street Botany NSW Tel: 02 9666 3111 www.konamigaming.com

MORE THAN A GAME

Australasian Gaming Expo At the Australasian Gaming Expo (AGE) 2019, Konami

Following on from the popularity of All Aboard,

reinforced that they are More Than A Game by

Konami have hit the top of the ranking reports in

exhibiting their proven performing brands, All Aboard

QLD and NSW with their new series Money Trails.

and Money Trails with new game titles along with

This Asian theme “climb and collect” style of game

Prize Drop and Lian Lian Fa, which were exhibited for

is exclusive content to the portrait single screen

their very first time.

Concerto Stack cabinet. Konami has released two game titles Rising Koi and Fortune Phoenix, which

All Aboard continues to grow in the market at an

have proven performance of over 1.4x floor average in

accelerated rate. With over 1,500 units of All Aboard

both NSW and QLD*.

installed across Australia and New Zealand, All Aboard has secured confidence in the market with

Konami has provided the ACT market with a diverse

its proven performance and longevity. Due to player

range of products by introducing new game series

and market demand, Konami has also extended the

Prize Drop, which will impress players with its

series with two new game titles: Thai Treasures and

multiple ways to win and reliable feature trigger.

Prosperous Panda. Players will be able to experience

Besides the different free games features for each

and enjoy new free games features as well as the

title, the players can also accumulate Coins for Big

popular All Aboard feature. The new All Aboard titles

Wins, Diamonds for Bonuses and Jackpots and

are expecting to be approved and hit the floor in ACT

Jewels for extra spins during the Prize Drop Feature.

at the end of the year.

Prize Drop will be available in the ACT market later this year with 3 game titles: Mermaid Money, Bison Bounty and Fiesta De Fuego.

ClubsACT CLUBSACTION OCTOBER 19

23

FACIAL RECOGNITION Contact ICU to discuss options available

Service provided to all existing CCTV systems Clubs ACT Member since 2009

PH:1300 135 253 www.icucameras.com.au info@icucameras.com.au

24

ClubsACT CLUBSACTION OCTOBER 19

THE ACT GAMBLING COUNSELLING AND SUPPORT SERVICE – HOW CAN WE HELP? The ACT Gambling Counselling and Support Service

a version with captions if any clubs are interested in

are keen to collaborate with ACT Clubs to support

displaying it in venue, please contact us to receive a

their patrons and staff. We are available to talk through

copy.

gambling related issues with staff so they feel better equipped to manage, and have patrons referred through

The ACT Gambling Counselling and Support Service

to our service. Support is available 24/7 through the

have a range of free promotional materials for clubs and

1800 858 858 gambling helpline, we are also available to

patrons, including brochures and promotional credit

attend staff meetings to answer any questions that staff

cards, with information about support services. Please

may have.

contact our office by email – agcss@racr.org.au or by telephone - 6122 7170 if you’d like some sent out to your

A gambling harm animation has been released by the ACT Gambling Counselling and Support Service, talking about how people can sometimes find themselves in situations unexpectedly, and that support is always available. This animation can be viewed on the Relationships Australia website; https://racr.org. au/gambling-harm-and-the-act. The animation has

venue or for more information.

Delivering More Cash Handling Savings Manage the distribution, collection and reconciliation of cash in all areas of your business with DepositConnect Cash Recycling

Streamlines auditing and reconciliation

24/7 help desk and monitoring

Sophisticated reporting and real-time monitoring

Available in note or note/coin configurations

Deposit and sort notes and coins with bulk feeding

Nationwide field service -365 days per year

Saves time, reduces costs and shrinkage

Secure UL291 24hr (CIT) rated safe

If you would like to hear more please contact us on 1800 08 09 10 or speak to your local Banktech representative

ClubsACT CLUBSACTION OCTOBER 19

25

ACT GREENS Details of their visions or hopes for the community club sector after the 2020 election What do the ACT Greens want and hope for the community club sector after 2020?

The Greens were pleased to drive significant reforms to tackle gambling harm in this current term of the Assembly. We believe that this was an important first

The ACT Greens recognise the role that clubs play in

step, but there is more work to do to limit harm from

our community as supporters of grass roots and junior

gambling in our community. At the last election, the

sport, places for congregating and socialising and

ACT Greens committed to reducing the total number of

promoters of Canberra’s multiculturalism and diversity.

gaming machines in the ACT by 30% over 10 years, and

Clubs bring great benefit to our community, but those

we remain committed to that long-term goal.

benefits cannot come at any cost.

We also support the introduction of the gaming The Greens believe that the social licence to profit

machine harm minimisation measures recommended

from pokies has expired and we want to assist clubs to

by the Productivity Commission, including mandatory

reduce their reliance on poker machines and diversify

pre-commitment, $1 bets, and limits on how much cash

their revenue base. This should include supporting clubs

an individual can load into a machine. Our policies will

who invest in other revenue streams and rewarding

be evidence-based, and we will be looking at reports

those clubs with better harm minimisation measures.

that have come out since the last election to consider how we can also improve the regulation of those poker

The Greens believe that a business model that relies

machines that are operating. We are concerned by high

on revenue from problem gambling is a broken

maximum wins levels and the use of features such as

business model, and we want to support clubs and our

uneven reels and losses disguised as wins.

community to move away from poker machines, and to take addictive gambling seriously.

What are the ACT Greens priorities and plans relevant to community clubs leading up to the 2020 election?

The ACT Greens undertake a thorough process to

We appreciate that over recent years clubs have experienced a significant amount of change, and we are mindful of ensuring that any further changes can be implemented gradually over time and in consultation with the clubs sector, in order to minimise the impact on club operations and viability.

develop our election policies with engagement from our

We also believe there are opportunities to assist clubs

members and community organisations. That process

to reduce their operating costs through other measures

has not concluded yet, but once our election policies are

such as tax rebates, subsidies for water fees where

finalised they will be released publicly for all members

facilities are available for community use, and risk based

of the community to review. However, we can provide

liquor licensing to support low-risk venues. These are

some indication of the priorities and plans we have for

all areas we will look at and consider more detailed

the clubs sector, including issues of gambling harm

proposals on as part of our policy development process.

minimisation, and how the ACT Greens will approach our policy development on these issues.

ClubsACT CLUBSACTION OCTOBER 19

26

GOOD GOVERNANCE STARTS AT THE TOP AUSTRAC, Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) regulator, has provided guidance about how good governance practices will help your club meet its AML/CTF obligations.

Money laundering and terrorism financing (ML/TF) is

business faces, and how you will identify your customers

a risk for businesses of all sizes, including clubs. Money

and conduct due diligence.

laundering causes significant harm to our communities by financing serious organised crime such as drug

Clubs with 15 or fewer EGM entitlements are not

trafficking and the illegal sale of firearms.

required to have a full AML/CTF program but must still report suspicious matters to AUSTRAC.

Criminals will use any means to launder the money they make from their illegal activities.

Because the risk environment is always changing and criminals are always trying new ways to launder money,

If your club has electronic gaming machines (EGMs) it

your AML/CTF program is not something you can set

is vulnerable to money laundering. Criminals use EGMs

and forget. You need to constantly review your risks and

because they are readily available, accept large amounts

make updates to your program to make sure it remains

of cash and there is often limited direct interaction with

effective. A strong AML/CTF program and compliance

staff.

culture will ensure you have effective processes in place to reduce the chances of your club being exploited by

“Money laundering is not just a white collar crime and

criminals.

presents a real threat to our communities. AUSTRAC has intelligence linking the use of EGMs to people involved

What does good governance look like?

in the drug trade, a crime that ruins families and destroys young lives,” said Nathan Newman, National

Good governance is the cornerstone of your AML/CTF

Manager of Regulatory Operations.

program and will go a long way to ensuring your club meets its compliance obligations.

“Australia’s pubs and clubs are often promoted as family and community venues. Part of that includes protecting

Board and senior management

our community by remaining vigilant to this threat and implementing strong anti-money laundering processes.

Good governance starts at the top – with your club’s board and senior management. They are responsible

“Good anti-money laundering governance starts at the

for supporting a positive AML/CTF compliance

top and reaches across the whole business.”

culture.

Why do I need to worry about AML?

This means being fully engaged with AML/CTF compliance and risk management processes and

All clubs with EGMs have obligations under the Anti-

understanding how the club complies with its AML/

Money Laundering and Counter-Terrorism Financing

CTF obligations.

Act 2006 (AML/CTF Act), including the requirement to enrol with AUSTRAC.

Your board and senior managers are responsible for ensuring ML/TF risks are understood and managed

These obligations are in place to protect your business, your community and ultimately, your families and

appropriately. These include:

yourselves from the broad effects of criminal activity.

>> Approving the AML/CTF program

In addition, clubs with 16 or more EGM entitlements

>> Adding AML/CTF as a standing item to the boards

must have an AML/CTF program that sets out how you will mitigate and manage the ML/TF risks that your

meeting agenda

ClubsACT CLUBSACTION OCTOBER 19

>> Appointing a compliance officer at management level >> Providing appropriate resources and support to the compliance officer

>> Understanding the club’s risks and the controls that

27

>> Maintain and update the program, including reviewing risk assessments

>> Make sure the program undergoes an independent

review at regular intervals appropriate to the club’s circumstances

are in place to manage those risks

>> Engaging, questioning and challenging your club’s

>> Document processes and decisions for any other staff member who takes over the role

accepted risks

>> Taking ownership of the ongoing management of

>> Train staff to recognise and escalate suspicious customer activity

accepted risks

>> Staying informed of industry trends and risks.

AML/CTF compliance can often be challenging during periods of change in a club, such as turnover of

>> Meet all reporting obligations to AUSTRAC including suspicious matter reports (SMRs)

>> Ensure your club’s details are kept up-to-date in AUSTRAC Online.

compliance staff. Boards and senior managers who provide consistent oversight during these periods will

Independent review Independent reviews of your AML/

help safeguard your club against failing to meet its

CTF program must be undertaken at regular intervals

obligations.

to make sure your program meets all requirements,

AML/CTF compliance officer

addresses your ML/TF risks and check that your systems and controls are operating effectively. The review must be conducted by a person who was not involved in the

Your AML/CTF compliance officer is the person who

development of your AML/CTF program, or its function.

plays the most important day-to-day role in meeting

Any findings of the review must be actioned.

your obligations. Even if they have other duties, it is essential that the compliance officer understands the

How AUSTRAC can help

importance of their role and the function they play within the club.

Over the coming months AUSTRAC will be releasing a suite of video animations, insights and supporting

Your AML/CTF compliance officer should be in a

materials to further help clubs understand their AML/

management position with access to the board and

CTF obligations. This is part of AUSTRAC’s ongoing

senior management. They will have day-to-day oversight

commitment to engage with industry and support you to

of the club’s AML/CTF program and be responsible for

meet your obligations.

its ongoing maintenance.

By working together we can protect the community and The AML/CTF compliance officer needs to:

fight financial crime.

>> Make sure that the club’s AML/CTF program has been

Where can I get more information?

approved by the board or senior management

>> Regularly attend board meetings to provide updates and share relevant information

For more information and guidance visit AUSTRAC at www.austrac.gov.au or call the Contact Centre on 1300 021 037.

28

ClubsACT CLUBSACTION OCTOBER 19

CELEBRATING 55 YEARS OF HARMONIE AT CANBERRA’S OWN HARMONIE GERMAN CLUB The third of October Celebrates German Unity Day, it commemorates the anniversary of German reunification in 1990 when the Federal Republic of Germany (West Germany) and the German Democratic Republic (East Germany) were unified, and for the first time since 1945 there existed a single German nation. This was an achievement many would have not thought possible, but people power spoke, and the two Germany’s became one.

Long before this historic event, local Canberra

‘Piece of Peace’. The largest piece of the Berlin Wall

residents who had migrated from both sides of

in the Southern hemisphere now sits proudly in front

Germany had already unified with the opening of the

of the Harmonie German Club in Canberra. Former

Harmonie German Club in Narrabundah in 1964, a club

President, the late Gunther Koerner, was instrumental

where they could meet and share stories about home.

in the purchase and transportation of the piece. It was officially unveiled on October 3, 1992 – the second

From the laying of the foundation stone to the

Day of German Unity, and the 28th anniversary of the

opening of the club, the building work took just over

Harmonie German Club opening.

a year to complete. The Harmonie German Club was constructed with volunteer labour, including the

Part of the inscription reads “This section of the Berlin

renowned ‘Jennings Germans’ - 150 skilled workers

Wall reminds us that no man made barrier can repress

who were recruited by AV Jennings from post-war

the spirit of freedom.” Perhaps that’s a phrase some

Germany to build the national capital. The club was

world leaders would like to consider. Building a wall is

built with donated materials and determination, for

not the answer. Building a bridge is.

a total expenditure of thirty five thousand pounds, and was officially opened by the then German

This is what the Harmonie German Club has been

Ambassador Dr Ritter in 1964.

doing, and doing so well for the past 55 years. It is one of the last of the small ethnic clubs in the region.

Over the years, this little club grew and became

It has gone from the little club that could, to the little

an integral part not only for the German speaking

club that did, to the not-so-little-club-that-just-keeps-

community, but the whole community at large, it

getting-better-with-age.

became the ‘home away from home’ for many, and a club for everybody.

Prost! (Cheers) To German Unity Day!

Three years after the re-unification of Germany, the

To the Piece of Peace!

Harmonie German Club celebrated with its own

To the Harmonie German Club!

For more information on the club and upcoming events, go to www.harmonieclub.com.au

ClubsACT CLUBSACTION OCTOBER 19

29

21-27

GAMBLING HARM AWARENESS WEEK, 21-27 OCTOBER 2019 - TOGETHER WE CAN REDUCE GAMBLING HARM Did you know that in the ACT up to 43,000 Canberrans have been impacted by gambling harm in their lifetimes? With a population of about 380,000 this means it could be a member of your family, a friend or a colleague impacted.

Clubs play an important role in identifying signs of

their commitment to reducing gambling harm.

gambling harm and in providing safer environments where patrons can be connected to support. We

The Commission encourages gaming venues to

need your support to ensure reducing gambling harm

have a conversation with their staff during the week

is a priority and this is recognised by the theme of

about gambling harm and to also take advantage

Gambling Harm Awareness Week 2019 – Together we

of the training sessions the Commission provides

can reduce gambling harm.

for Board members and Gambling Contact Officers of ACT Licenced clubs. These sessions enhance

Sponsored by the Gambling and Racing Commission,

understanding on what gambling harm is and how it

GHAW which is 21 – 27 October 2019, also provides

identified and reduced.

another important opportunity for Clubs to renew

We also encourage you to display the materials for the week in your venue and if you don’t receive copies, or need more, please contact. For more information on GHAW 2019 visit www.act.gov.au/dontplayitdown.

30

ClubsACT CLUBSACTION OCTOBER 19

POLICIES TO MAKE OUR LOCAL CLUBS STRONGER. In October next year, we get a chance to change the future direction of our City. I and my Canberra Liberals colleagues, capably led by Alistair Coe, are ready to govern in this City.

My first three years as an MLA has been full of

A commitment to review the tax system on gaming

frustrations, not only at being in Opposition but at

revenue and look to more closely align us with the

the way this Labor Government continues to take

regime used in NSW for a fairer competitive position

advantage of the citizens of Canberra.

for our clubs;

Sometimes reform & change are a necessary part of moving forward as a society. However, change is

A commitment to rebrand the “Chief Minister’s

never an easy process, and we have seen it made even

Charitable Fund” to better reflect the origins of the

more complicated when that change isn’t managed

contributions and grants made across the City;

and communicated well.

Reviewing a cross-border exclusion program and Over the last three years we’ve watched this Labor

working with Clubs ACT & Clubs NSW to implement

Government force unwanted reform upon many parts

an effective plan;

of Canberra and none more so than our local clubs industry. It has been this change and this reform that

Recognise that clubs maintain a large percentage of

has been handled particularly poorly by a Minister

community sports infrastructure and support them

who has no understanding of the industry. Of course,

to continue to keep the large amount of community

as politicians, we can’t possibly have prior knowledge

infrastructure currently maintained by local clubs;

or understanding of every task we may be asked to undertake. It is vital, to be a practical politician, you need to be able to engage with and discuss these reforms with industry experts.

It is my view, and indeed, the view of many I’ve spoken with, that ultimately it is with this engagement that the Government has failed. This engagement is

Working with clubs to increase opportunities for apprenticeships and traineeships through CIT and; A recommitment to providing relief on Lease Variation Charges for clubs looking to diversify.

More than anything though, our local clubs need

where I, and the Canberra Liberals, strive to be better.

time to adjust. After close to 6 years of substantial

That is why I am proud to have developed policies

committed to ensuring that we give our local clubs a

in consultation with many in the industry and why, should we win Government in 2020, I will be pleased to work with industry experts to ensure these policies are implemented effectively to make our local clubs stronger and our community better, not just to tick a box off my to-do list.

I believe that these policies will make our local clubs stronger and include:

changes in regulation, higher taxation and levies, I’m chance to rebalance and get back to focusing on their core business – making our communities stronger.

Our local clubs are fantastic organisations that make wonderful contributions to our local communities, and they should be recognised for this and not punished like they have been for so long now.

ClubsACT CLUBSACTION OCTOBER 19

31

ClubsACT CLUBSACTION OCTOBER 19

32

MEMBER CLUB LISTING

THE RUC AT TURNER BOWLS

AINSLIE GROUP

•

Eastlake Kaleen

THOROUGHBRED PARK

•

Ainslie Football Cub

•

Eastlake Calwell

VIKINGS GROUP

•

Gunghalin Lakes Golf Club

•

Eastlake Gungahlin

•

Erindale

AUSTRIAN AUSTRALIAN CLUB

HARMONIE GERMAN CLUB

•

Town Centre

BELCONNEN BOWLING CLUB

MAGPIES GOLF CLUB

•

Chisholm

CANBERRA CLUB

MURRUMBIDGEE COUNTRY CLUB

•

Lanyon

CANBERRA DEAKIN FOOTBALL CLUB

NATIONAL PRESS CLUB OF AUSTRALIA

CANBERRA SOUTHERN CROSS GROUP

RAIDERS GROUP

Associate Members THE REX HOTEL

•

Woden

•

•

Tuggeranong

•

Weston

CAPITAL EXECUTIVE APARTMENTS

•

Yacht Club

•

Gungahlin

HOPSCOTCH BAR

•

Jamison

ROYAL CANBERRA

CANBERRA IRISH CLUB EASTLAKE GROUP •

Eastlake Football Club

Belconnen

YOWANI COUNTRY CLUB

SPANISH AUSTRALIAN CLUB OF CANBERRA THE MAWSON CLUB

Kindred Organisations CANBERRA BUSINESS CHAMBER WOMEN IN GAMING AND HOSPITALITY AUSTRALASIA.

Contact John Cheadle on 0429 010 060 today to find out more or visit www.agtslots.com

ClubsACT CLUBSACTION OCTOBER 19

CORPORATE PARTNER LISTING Diamond

Platinum

Gold

Silver

Bronze

33