This guide is intended to help you navigate the City offices at One Park Place (OPP) and provides useful information about the building, security, parking, transportation, workspaces, and more.
We hope you’re experiencing some of the added benefits of working in a space desinged to facilitate a more collaborative environment, and that includes updated facilities, comfortable furniture, and modernized workstations.
The City continues to make improvements to the space, including the additon of signage to help with identification and wayfinding. Thank you for your patience and flexibility while adjusting to your new work environment.
If you have any questions after reading this guide, please reach out to your supervisor. Any feedback about the guide can be sent to communications@syr.gov.
BUILDING ACCESS AND SECURITY
Location:
One Park Place
300 South State St.
Syracuse, NY 13202
General Building Hours:
Monday through Friday, 7 a.m. to 6 p.m.
Mailing Address for All City Offices:
City of Syracuse [Insert Office Name]
One Park Place
300 South State St., Suite 700 Syracuse, NY 13202
Mail Collection and Distribution
All mail is centralized to a mailbox located behind the reception desk on Floor 7. There are individual spaces for each office. Following a similar approach that was used in City Hall Commons, each office should designate one or two staff members to collect and distribute mail daily.
Security
All staff and visitors are required to pass through security, including a magnetometer, when entering or exiting City offices.
Visitor Access
Visitors seeking access to Floor 7 will need to sign in with the building attendant desk on Floor 1. Visitors accessing office spaces must be accompanied by a City staff member. Visitors should be greeted at reception and escorted to the meeting space.
Employee Access
All staff working at OPP will receive a grey key fob to access the building outside standard building hours. Your City ID card allows access to City offices on Floors 1 and 7.
BUILDING ACCESS AND SECURITY
PARKING AND TRANSPORTATION
PARKING AND TRANSPORTATION
Employee Parking
City staff parking accommodations remain unchanged unless notified.
Visitor Parking
Limited off-street parking is available to visitors at the One Park Place parking lot, located at 343 East Onondaga St. Additional parking is in the Fayette St. Garage and is available to visitors at no charge for the first 30 minutes.
A parking fee will be charged for any time used after the 30 minutes.
Shuttle Information
A free shuttle service is available to employees parking in the Washington St. Garage. The shuttle runs Monday through Friday between 6 to 10 a.m. and 4 to 8 p.m. The stops include City Hall, OPP, and the Public Safety Building.
Employees must show their City ID when boarding the bus. For questions, concerns, or feedback email shuttle@syrgov.net.
Centro Bus Service
Centro Bus Service is free for all City employees by showing your City ID to the Centro driver. More information about Centro is available at centro.org. For questions or concerns, contact ridethebus@syrgov.net.
Indoor Bike Parking
Indoor bike parking is available on Floor 1 of the building lobby, located near the East Fayette St. building entrance and directly across from the Cambareri & Brenneck Law Office. No prior approval is needed to use this amenity, and any staff biking to work can also take advantage of the locker rooms and showers located in the fitness center (see next page to learn how to request access).
FACILITY
The Garden
The Garden (Basement) Level of the building features a common space with games, tables, televisions, and other amenities for tenants to enjoy during break times or to utilize for meetings or events. To request use of the Garden Level Conference Room, submit a work order request at goto.syr.gov/OPPworkorders. To request use of the Garden Level space for events, please submit an event booking request at goto.syr.gov/OPPeventbooking. Requesting use of this space requires supervisor approval and may be subject to fees.
Fitness Center
The fitness center is located on the Garden Level and includes a variety of exercise equipment, locker rooms with showers, a meditation room, and a yoga room. This amenity is solely for the use of OPP tenants and is available to all City employees (guests or family members are not permitted). To request access, you must fill out the application from Zamir Equities, the building’s landlord. Applications are available at the building attendant desk on Floor 1.
There is a one-time charge of $20 plus tax for key fob activation.
City Hall Café
The building has its own diner, the City Hall Café, located on Floor 1. The café is open Monday through Friday, 7:00 a.m. to 3:00 p.m.
Work Orders
Work orders for building maintenance or skilled trade requests should be submitted to OPP Internal Teams via a work order request form. The form is on the ‘You Down with OPP’ Sharepoint site and can be accessed below. Be advised that some work orders are fulfilled at a cost and may take time.
Scan QR Code to submit request
goto.syr.gov/OPPworkorders
Questions?
Please reach out to your immediate supervisor.
THE NEIGHBORHOODS
THE NEIGHBORHOODS
A LAYOUT BUILT FOR COLLABORATION
City offices are located on Floors 1, 5, and 7. Floor 7 is divided into Zones and Wings based on direction. A map of Floor 7 is included in this guide for a visual reference. The layout consists of an open floor plan with individual workstations, private offices, and shared common spaces. The space is designed to promote collaboration and improve the overall work experiences for City staff.
FLOOR 1
Central Permit Office (CPO)
FLOOR 5
Citizen Review Board (CRB)
FOCUS Greater Syracuse
FLOOR 7
Analytics, Performance and Innovation (API)
Business Development
Central Permit Office (CPO)
Code Enforcement
Fire Prevention Bureau
Human Resources
Lead Hazard Control Office (LHCO)
Mayor’s Office to Reduce Gun Violence
COMMON SPACES
RECEPTION AREAS
Neighborhood Development
Neighborhood Watch
Office of Professional Standards (aka Internal Affairs)
Ordinance Enforcement
Planning and Sustainability
Zoning Administration
Floor 1 includes security check, staffed front desk, visitor waiting area, and selfservice kiosk.
Floor 7 includes security check, staffed front desk, visitor waiting area, mailboxes, Hanover conference room, and Code Enforcement triage.
KITCHEN BREAK ROOMS
Located on Floors 1 and 7 and include kitchen appliances, coffee stations, and seating.
PRIVACY PODS
Located on Floor 7 these rooms are for taking private calls or a quiet work break.
NURSING ROOM
Located on Floor 7 and is a designated space for nursing mothers.
COFFEE STATIONS
Located in designated spaces on Floors 1 and 7.
WATER STATIONS
Located across from the men’s restroom on Floor 7.
RESTROOMS
Located near the elevators on each floor.
PRINTERS
There are 4 public printers on Floor 7. They are named OPP-7NW, OPP-7N, OPP-7NE, and OPP-7SE. The names correspond to their location. Please ensure all 4 printers are accessible on your machine. If not, submit an IT request online at helpdesk.syr.gov. For questions about printing, please contact your office administrator.
CONFERENCE AND MEETING ROOMS
All following rooms are listed in Outlook and can be used when scheduling meetings:
LOWER ONONDAGA - SEATS 12 PEOPLE
Floor 1 conference room in the Central Permit Office.
HANOVER- SEATS 4 PEOPLE
Central Zone conference room in Floor 7 Reception Area.
BURNET - SEATS 60 PEOPLE
Executive conference room in the East Wing.
KIRK - SEATS 16 PEOPLE
Southwest corner conference room near Human Resources.
UPPER ONONDAGA - SEATS 10 PEOPLE
Northwest corner conference room near CPO and Fire Prevention.
SCHILLER - SEATS 10 PEOPLE
Northeast corner conference room near Code Enforcement.
THORNDEN - SEATS 10 PEOPLE
Southeast corner conference room near NBD.
SW ZONE
KIRK
KITCHEN BREAKROOM
CENTRAL ZONE
HANOVER
SE ZONE
THORNDEN
NORTHWEST ZONE
NORTH WING
Code Enforcement
Lead Hazard Control Office
Zoning Administration
EAST WING
Analytics, Performance and Innovation
Burnet Conference Room
Neighborhood Watch
Neighborhood Development
SOUTH WING
Business Development
Mayor’s Office to Reduce Gun Violence
Neighborhood Development
Ordinance Enforcement
WEST WING
Fire Prevention Bureau
Planning and Sustainability CONFERENCE ROOMS
NORTHWEST (NW) ZONE
Central Permit Office
Fire Prevention Bureau
Upper Onondaga Conference Room
Zoning Administration
NORTHEAST (NE) ZONE
Code Enforcement
Schiller Conference Room
CENTRAL ZONE
Building Lobby / Elevators
Code Enforcement Triage
Hanover Conference Room
Kitchen Breakroom
Office of Professional Standards
Reception Area
Restrooms
SOUTHEAST (SE) ZONE
Business Development
Neighborhood Development
Thornden Conference Room
SOUTHWEST (SW) ZONE
Human Resources
Kirk Conference Room
FLOOR 7 MAP
THE NEIGHBORHOODS
COMMON SPACE RESPONSIBILITES
WE’RE SHARING. SHARED SPACE MEANS SHARED RESPONSIBILITIES.
Please follow these house rules and behaviors to ensure we demonstrate respect and decency for everyone utilizing the space:
KITCHEN BREAK ROOM
DON’T LEAVE A MESS
Clean up after yourself by wiping up any spills, cleaning and putting away dishes, and throwing away all trash.
KEEP TRACK OF YOUR FOOD AND DRINK
Label items with your first and last name and throw them away when they are old or spoiled.
RESTOCK SUPPLIES
When common supplies are running low, submit a work order request to alert your Office Administrator.
COFFEE STATIONS
Taking a coffee break at work should be a relaxing, and relatively simple, process. There are designated coffee stations throughout the offices for employee use. Coffee equipment should not be used in private offices or at your desk. Here are a few quick tips to ensuring everyone is being a good steward of the coffee stations:
KEEP THE AREA TIDY
Wipe up any stains, grounds, or spills.
KEEP THE COFFEE FRESH
Fill the pot if you take the last cup, clean the pot after use, and dispose of used coffee grounds at the end of the day.
BRING A MUG TO WORK
Do not use somebody else’s mug. There are paper cups available if you don’t have your own mug. Empty your cup after use to avoid spills.
RESTOCK SUPPLIES
Help restock supplies when they are low. Extra supplies are in the cabinets of the kitchen breakrooms.
CONFERENCE AND MEETING ROOMS
DON’T LEAVE A MESS
Collect and dispose of all trash and refuse after meetings to prepare the space for the next user.
STICK TO THE SCHEDULE
We know meetings can go over. If they do, go virtual. There may be others waiting for the room.
MAKE CANCELLATIONS AS EARLY AS POSSIBLE
Canceling the calendar invite releases the room from the M365 system, allowing others to book the room if needed.
USE THE SCHEDULER
Don’t assume any empty room is up for grabs. Use the scheduler even for last minute meetings.
BE THOUGHTFUL AND ACCOMMODATING
Take the time to turn off lights and shut the door behind you so those outside the room aren’t disturbed by your meeting.
LIMIT FOOD AND DRINKS
KEEP THE ROOM AS IS
Don’t remove equipment from the room. If you need to rearrange the room, schedule in time to rearrange it back before the next meeting, so you aren’t running into another person’s scheduled time.
RESTROOMS
Help keep the space clean by flushing toilets, being mindful of what is not allowed down the drain, checking for spots or spills, and throwing out paper towels.
Please report any restroom issues by submitting a work order request.
CLEANING AND FIRST AID
There are cleaning supplies and an AED First Aid Kit located under the sink in the Kitchen Break Rooms. The following cleaners are recommended based on material:
