Lowcountry Specialists - The Art of Selling Real Estate

THE ART OF SELLING

REAL ESTATE I N T H E LOWCO U N T R Y

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The One to Turn to for All of Your Real Estate Needs

THANK YOU FOR THE OPPORTUNITY

It is our pleasure to present you with our personalized guide to selling the lowcountry.

Our team has developed a reputation for excellence in real estate marketing and client servicing through many years of successfully connecting Buyers and Sellers. We have a genuine passion for what we do and appreciate the opportunity to have the conversation about utilizing that passion and expertise on your behalf.

Sincerely,

The Lowcountry Specialists

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TABLE OF CONTENTS L I ST I NG A N D SE L L I NG P RO C E S S

WHAT’S NEXT? The Preparation Getting Started

FROM COMMUNICATION

TO NEGOTIATION & CLOSING How We Communicate With You

When An Offer Comes In

From Under Contract to Closing

Your Dedicated Closing Coordinator

M A R K E T I NG YOU R P ROP E RT Y

PERSONALIZED MARKETING PLAN

Our Commitment to Your Marketing Plan

Preparation and Presentation Property Promotion

L OWC OU N T RY SP E C IA L I ST S R E C E N T T R A N S AC T I ON S

Successfully Listed and Marketed

Successfully Sold Map

YOU HAV E C HO SE N T H E R IG H T T E A M

WHO ARE YOUR SPECIALISTS? Rich Reed

Ann Walton

Courtney Adams Mary Aiana

The Team Behind the Team

YOU HAV E C HO SE N T H E R IG H T C OM PA N Y

ABOUT CHARTER ONE REALTY Our Mission

Our Strength

Our History

Our Results

Our Locations

Our Philanthropy

THE PREPARATION

L I ST I N G A N D SE L L I N G P RO C E S S

PLANNING TO SUCCEED Only proven systems and expert marketing strategies can consistently deliver results. The Lowcountry Specialists Team offers our sellers a business plan that strives to increase the perceived value of a property by using proper pricing, effective property presentation, and laser targeted marketing efforts.

We have procedures in place for first impression

planning, showing management, and feedback.

When an offer is received, we implement negotiation strategies to put you in a position of strength.

Once under contract, we have proven closing and transaction management processes to manage the hundreds of variables involved.

GETTING STARTED GOALS We encourage open dialogue in an effort to provide you with a great real estate experience with The Lowcountry Specialists Team. » What inspires you to sell your home? » What motivates you to take action now? » How important is the timing of the sale? » Do you plan to improve the condition of the property prior to selling? » What expectations do you have of your Realtor? » What would you change about your past homeselling experience?

During our interview we ask many questions to understand your specific objectives. We need to know something about you before we can help you create a pricing, marketing and negotiation strategy.

Whether you are trying to maximize profit, avoid loss, or simply move on to another chapter in your life, our goal is to sell your property for top dollar. Once your priorities are understood, a marketing plan and targeted advertising campaign will be implemented to meet your goals.

PRICING In advising you as to your pricing strategy, we will consider factors such as: » Inventory Levels » Neighborhood Analysis » Price Trends » Negotiating Spreads » Economic Factors Impacting Pricing » Days on Market In addition to decades of experience in your community, we utilize tools such as data from the MLS and proprietary market reports to help illustrate regional, local, and neighborhood trends. We go

way beyond the traditional comparable market assessment (CMA) to understand the dynamics of the Hilton Head - Bluffton real estate market so that we can give you the best advice possible.

FIRST IMPRESSIONS When you list your property for sale, your property changes. It moves from being your “home” to being a marketable “house”. In other words, it becomes a commodity. How it is presented to potential buyers, both online and in person, matters.

Our goal is to help you make your property look its best so that it stands out and shines above the competition. As such, before we send our professional photographers or list the property, we will walk through the property with you to make suggestions on repairs, updates, etc. so that you can get top dollar for your property. You only get one chance to make a first impression. So, we want to make sure that you put your best foot forward from the first day of the listing.

PREVIEW YOUR PROPERT Y We will prepare a detailed property description which will enable us to prepare the most effective brochures possible. We will take notes, room by room, regarding finishes, details and all of your comments regarding things you want us to know about your home.

OFFER SUGGESTIONS Sometimes just a few small changes make a big impact. We will give you advice on how to prepare your home to present it in the best condition to obtain maximum sales results.

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COMMUNICATION Communication is an area where many REALTORS® fall short. In surveys conducted by NAR (National Association of REALTORS®), lack of communication from their agent was the number one complaint from sellers. We are committed to being proactive in the marketing of your property and to keeping you informed throughout the listing process.

H O W W E C O M M U N I C AT E W I T H YO U DURING THE LISTING » We obtain feedback from agents who show your property. This provides opinions and suggestions from agents and buyers who have seen your property and includes comments that are helpful in our marketing and pricing. » Realtor Tour. This tour is very important and helpful in showcasing your property. It allows real estate agents to view your property and inform any prospects of the attributes of your property. We also gain excellent feedback from the agents regarding pricing along with other thoughts and suggestions. » We keep you informed through regular updates. These updates are one of the most important services we provide. Updates include a summary of the showing feedback and market updates (including price adjustments and sales of relevant properties in your community).

W H AT O U R C L I E N T S S AY A B O U T U S “With the help of Rich and his team, we navigated these unchartered waters successfully. It began with listing our home, and Rich guided us through the process. It had been decades since we had sold a home, so the new strategies Rich recommended were extremely helpful, and certainly contributed to the eventual sale of the property.

As with many transactions, the devil is in the details. Rich was extremely helpful with the never-ending negotiations that occurred. He kept the process on an even keel throughout and guided us toward the best possible outcome.

We have known Rich and his wonderful family for years now. There are many excellent real estate professionals in this market, but I don’t know any more honest and forthright. He conducts his business (as does his staff) with an enormous knowledge of the local market, and in a manner that has never compromised his integrity. Regardless of market conditions, and they always change over time, Rich will get the job done because of who he is 100% of the time.

Make no mistake…buying and selling a home is a difficult and emotionally draining experience under the best of circumstances. Working with Rich, however, mitigates any concern that things will not be done in the proper manner. If we were ever in the market to sell a home, I wouldn’t hesitate a second to call Rich and his team.”

K.B. – Belfair Seller

NEGOTIATION | CLOSING

W HAT HA P P E N S W H E N A N O F F E R C O M E S I N ?

THE NEGOTIATIONS

Through many years of experience, we have a wealth of knowledge and strength that The Lowcountry Specialists Team brings to the negotiating table. When offers are submitted on your property: The Lowcountry Specialists Team will evaluate and advise you how best to respond to reach your goals.

We will highlight the positive and negative aspects of the offer and make specific recommendations for modifications that may be needed to structure a contract that meets your best interests.

The Lowcountry Specialists Team will prepare your counter offer, manage the negotiations, and provide expert consultation from the initial offer through inspection items and all the way to closing. With each, we will negotiate until there is a mutual agreement.

LET’S SEAL THE DEAL! WE MAKE CLOSING SEAMLESS ONCE YOU ARE UNDER CONTRACT » Confirm earnest money has been deposited with the closing attorney or the real estate company » Send the executed contract and all necessary documents to your attorney to initiate closing » Obtain a pre-approval letter and commitment letter from the buyer’s lender » Coordinate with the selling agent regarding loan approval if lending is involved » Confirm that appraisals and necessary surveys have been ordered in a timely manner » Coordinate the property inspection » Coordinate the estimates and the actual repairs, if needed » Coordinate access for the appraiser and inspector » Coordinate the execution of any necessary contract amendments during the transaction process » Coordinate the termite inspection with your law firm » Coordinate the final walk through » Communicate and coordinate with you, your attorney, any lender, and the selling agent throughout the closing process

A N D T H E N F I NA L LY

SOLD

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PERSONALIZED

MARKETING PLAN

We understand that every property is unique and will develop a customized marketing plan that provides the attention and exposure your property deserves. Your property will be expressly positioned to create maximum interest helping to produce the highest possible financial return.

OUR COMMITMENT TO YOUR MARKETING PLAN Because we take a different, customized approach to marketing your property, you can and should expect more. Delivering superior results is the way we do business.

•

Provide interior decorator to consult on potential staging needs

•

Create professionally designed property flyers using the services of professional photographers

•

Provide professional copy writer to draft a detailed description and provide a story of your property

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Post your property in the Hilton Head Island Multiple Listing Service with over 1,500 cooperating agents and brokers

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Place your property on CharterOneRealty.com and LowcountrySpecialists.com

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Introduce your property to our network of over 130,000 real estate professionals in over 37 countries

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Promote your property to hundreds of local Realtors upon first listing

•

Market your property in media (online and print)

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Launch your listing to over 900 Real Estate websites throughout the world

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Direct mail and email property flyers to other top producing agents in and around Hilton Head, Bluffton, Beaufort, and the Lowcountry area

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Utilize multi-pronged online marketing strategies that include targeted Google Ad Words, Facebook feeds, remarketing, and geofencing - all designed to drive hundreds of online visitors to your listing

•

Provide regular updates on comparable properties in your area (sales and new listings)

Equipped with the reach and resources that make a difference, we will position your property in the eyes of buyers on a local, regional, national, and international level.

We leave no stone unturned in our quest to deliver superior results for you.

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PROFESSIONAL PHOTOGRAPHY Today’s buyers are utilizing online automated searches where you get one chance to make a first impression. So, the way your home is presented is critical to the amount of attention it receives.

Over 98% of home buyers ranked photography as the most important feature on a real estate website. Additionally, great print marketing begins with high quality photography that enhances your property.

Showcasing a home through pictures tells a story. It creates excitement, interest, and showing activity. We meticulously stage, light, and strategize photography of the highest caliber using the area’s best professional photographers.

Note: Every interior and exterior photo of a home in this entire magazine is from a property marketed by The Lowcountry Specialists Team.

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PROPERTY BROCHURES & MAGAZINES The Lowcountry Specialists Team and Charter One Realty believes that every home has a story to tell. For this reason, we use the most advanced platforms, advertising, and marketing resources to tell the story of your home and properly position your property in the marketplace.

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DIRECT MAIL POSTCARDS The story is written...It is all about sharing it.

The Lowcountry Specialists Team and Charter One Realty showcase your property before the largest pool of homebuyers with both online efforts and direct mail campaigns.

Our proven marketing plan is built around exposure - all of which is tailored to address the specific challenges and opportunities of the Lowcountry real estate marketplace.

Our in-house marketing division combined with our dedicated print/mail center work swiftly producing high quality marketing materials with new ideas and innovations that set our team and clients apart from the competition. From direct mail targeting specific buyers to digital marketing campaigns, the story of your home will be presented to the most qualified buyers.

PRINT ADVERTISEMENTS Despite the heavy use of digital media today, newspapers and magazines are still seen as the most trustworthy of all media. They are also seen as the least intrusive shopping tool to use when making purchasing decisions because they require consumers to be engaged and active in order to consume the content. This makes advertising in the local newspapers and magazines a great avenue for potential buyers to find your home.

INTERNET MARKETING & TARGETING

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MULTIPLE LISTING SERVICE (MLS) The Lowcountry Specialists Team is in both the Hilton Head Island and Beaufort MLS to maximize exposure to all local real estate agents and their clients, plus prospective buyers visiting the MLS websites to search for properties. This allows The Lowcountry Specialists Team to use this valuable tool to make your property visible not only to the local real estate community, but worldwide as well.

EMAIL MARKETING to over 2,000 local agents and their support staff

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SOCIAL MEDIA The marketing team of Charter One Realty and The Lowcountry Specialists Team utilize social media to draw consumers to our listings. In addition to LowcountrySpecialists.com, your property will be listed on CharterOneRealty.com. Both sites promote properties through Facebook, Instagram, Twitter and Google+ to engage our user audience to drive traffic to properties on CharterOneRealty.com. We leverage these social media tools to promote properties and to share important real estate news and local events in an effort to bring more buyers to your property.

DIG I TA L A DVA N TAG E | C HA RT E RON E R E A LT Y. C OM According to the National Association of Realtors (NAR), 92% of home buyers use the internet in their home search. Approximately 47% found the home they ultimately purchased by searching online.

SEARCH ENGINE MARKETING

Our innovative online marketing campaign has placed us in top positions on all search engines, which means when your property is listed with Charter One Realty, it will receive maximum exposure.

Charter One Realty has also enlisted the services of a dedicated Search Engine Marketing firm focused on expanding our digital footprint both locally and globally.

We have allocated a six figure annual budget to promote our properties and take the necessary steps to ensure Charter One Realty listings are seen by engaged and qualified buyers.

CHALLENGE

Google “Your Community Real Estate”. Note which companies organically appear on page 1 below paid ads connoting the fact they are a heavily trafficked resource for buyers and sellers alike.

WEBSITE CONCIERGE

Charter One Realty has a full-time Client Care Coordinator that responds to every property inquiry in a timely manner and provides each website visitor with a high level of one-on-one personalized assistance.

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ONLINE LISTING DISTRIBUTION

Your property will be elegantly showcased on our website, as well as our agents’ websites, with professional photography and a virtual tour video. Additionally, your property listing will be distributed to more than 900 real estate website partners (equating to millions of viewed listings each month ensuring YOUR listing gets the exposure it deserves).

R E A L T O R . C O M A D VA N T A G E P R O B R O K E R

ENHANCED LISTINGS

Charter One Realty and The Lowcountry Specialists Team are partners with Realtor.com and our listings are enhanced with up to 45 pictures, a slideshow tour, and video while providing in-depth traffic reports to our seller clients.

WEBSITE VISITOR TRAFFIC FROM JANUARY - DECEMBER 2023 Top 10 local brokerage websites as ranked by visitors.*

Our Effective Print & Digital Techniques Produce

0

Trulia Zillow Realtor.com Yahoo Real Estate Homefinder.com

& More...

Homes.com The Real Estate Book List Hub ListHub Global Land Watch

BlufftonRealEstates.com

Page #1

of Search Engines

DanielRavenelsir.com

100,000

Weichertcp.com

HiltonHeadRealEstateS.com

150,000

HiltonHeadHomes.com

Found on

200,000

TheAllianceGroupRealty.com

Pageviews in 2023

250,000

LowcountryRealEstate.com

1.8 Million+

NUMBER OF WEBSITE VISITORS

Website Visitors in 2023

HomesonHiltonHead.com

Nearly 350,000

CharterOneRealty.com

300,000

CollinsGroupRealty.com

350,000

EXTRAORDINARY MARKETING W I T H

A

G L O B A L

R E A C H

We understand that every property is unique and we will develop a customized marketing plan that will provide the attention and exposure your property deserves. Your property will be expressly positioned to create maximum interest helping to produce the highest possible financial return.

PARTNERED WITH THE BEST IN LUXURY REAL ESTATE Charter One Realty is partnered with Who’s Who in Luxury Real Estate, a prestigious global network of high-end real estate brokers and firms. Their exclusive membership of more than 3,800 offices and more than 125,000 sales professionals in 35+ countries collectively sells in excess of $240 billion worth of real estate annually. Properties listed with Charter One Realty reap the benefit of this strong partnership with Luxury properties showcased on LuxuryRealEstate.com. Since its debut, LuxuryRealEstate. com has remained the #1 portal for luxury properties on the Internet and has several times more $1,000,000+ listings of any near-peer.

THE LUXURY NETWORK Only with Charter One Realty

LEADING REAL ESTATE COMPANIES OF THE WORLD Selling more homes than any other national real estate organization, the brokers that make up this network excel because of their ability to make referrals to one another with ease and frequency.

Leading Real Estate Companies of the World brokers are ranked #1 in more top US markets than any franchise and represent properties in ALL price ranges.

Charter One Realty residential listings are promoted on LeadingRE.com, found from 550 affiliate websites throughout 73 countries, and showcased to more than 136,000 associates worldwide.

LUXURY PORTFOLIO INTERNATIONAL The unified collection of the world’s most experienced, respected and well-known experts in luxury real estate, this powerful network participates in more transactions than any other national franchise or global real estate organization.

200 luxury affiliates | 55 countries | LuxuryPortfolio.com | For listings $1 Million and up Charter One Realty's $1M+ residential listings are posted on LuxuryPortfolio.com and displayed on key websites worldwide, including The Wall Street Journal, Mansion Global, MarketWatch, Barron’s, Penta online, Juwai, YouTube, WeChat, Country Life, JamesEdition, Expansion, and Bloomberg Property Listings.

WHO’S WHO IN LUXURY REAL ESTATE For over 36 years, Who’s Who in Luxury Real Estate has represented the world’s top high-end real estate professionals from both independent and franchised companies and provided them with the best possible marketing tools and connections to the best luxury real estate professionals around the world. For listings $500,000 and up.

Charter One Realty residential listings ($500K+) are promoted on LuxuryRealEstate.com and found from 450+ affiliate websites throughout 50 countries and showcased to more than 130,000 associates worldwide.

LuxuryRealEstate.com The Webby Award-Winning Luxury Real Estate Website with the Most Multi-Million Dollar Properties LUXURYREALESTATE.COM

25,126

SOTHEBY’S

22,320 21,247

CHRISTIE’S

20,495

LUXURY PORTFOLIO

11,778

SAVILLS

10,879

KNIGHT FRANK CB GLOBAL LUXURY

8,683

When your Property is Listed with Charter One Realty, it is Showcased on the #1 Portal for Luxury Properties

A GLOBAL COMMUNIT Y of Local Experts For over 36 years, Who’s Who in Luxury Real Estate (LRE®) has represented the world’s top high-end real estate professionals from both independent and franchised companies and provided them with the best possible marketing tools and connections to the best luxury real estate professionals around the world.

The global relationships cultivated through members of Who’s Who in Luxury Real Estate provide unmatched promotion for your luxury real estate and connections to local real estate professionals around the world. This hand-selected group with properties in more than 60 countries collectively sells over $300 billion of real estate annually making it the most elite and comprehensive luxury real estate network in the world.

Charter One Realty: 150+ Sales Professionals 10 Offices Who’s Who of Luxury Real Estate: 130,000+ Sales Professionals Member Offices in 35+ Countries

THE LOWCOUNTRY’S LUXURY BRAND REPRESENTATION FOR ALL $1M+ TRANSACTIONS IN THE LOWCOUNTRY IN 2023

Charter One Realty’s consistent investments on behalf of Buyers, Sellers, and Communities for over three decades pays dividends for our clients. Like the international luxury brands, Charter One Realty employs world-class marketing with a global reach.

But one need only look at actual sales in the area’s luxury communities, and at the area’s $1,000,000+ transactions to understand that Charter One Realty is the Lowcountry’s Leading Luxury Brand.

Charter One Realty

Daniel Ravenel Sotheby’s

Engel & Volkers

Berkshire Hathaway

$1M+ Sellers

$1M+ Buyers

Sellers

Buyers

Sellers

Buyers

Sellers

Buyers

269

183

40

39

29

14

12

6

*AS OF 1/3/2024

We specialize in local. And while we do not focus on Milan, Paris, or Munich real estate – our world-class advertising reaches those markets too. That is just one reason Charter One Realty is THE Lowcountry’s leading luxury brand.

RECENT

LOWCOUNTRY SPECIALISTS Sales Address

Community

Close Price

Client

Address

Community

Close Price

Client

14 Audubon Place

Port Royal

$1,800,000

Buyer

3 Ibis Circle

Spring Island

$1,575,000

Seller

3 Crystal Beach Circle

Old Town Bluffton

$2,000,000

Buyer

12 Claremont Avenue

Hampton Hall

$460,000

Seller

25 Bellereve Drive

Berkeley Hall

$1,035,000

Buyer

50 Wicklow Drive

Hampton Hall

$805,000

Buyer

243 Good Hope Road

Berkeley Hall

$1,950,000

Seller

10 Sweet Pond Court

Hampton Lake

$705,000

Seller

304 Good Hope Road

Berkeley Hall

$2,095,000

Seller

334 Castaway Drive

Hampton Lake

$745,000

Buyer

296 Good Hope Road

Berkeley Hall

$2,400,000

Seller

18 Anchor Cove Court

Hampton Lake

$1,040,000

Buyer

18 Ballybunion Way

Colleton River

$1,395,000

Buyer

40 Blue Trail Court

Hampton Lake

$1,050,000

Seller

8 Whitehall Drive

Colleton River

$1,550,000

Buyer

20 Palmetto Cove Court

Hampton Lake

$1,349,000

Seller

11 Spring Hill Court

Colleton River

$2,350,000

Buyer

7 Reflection Point

Hampton Lake

$1,485,000

Seller

14 Island Creek Drive

Callawassie Island

$1,200,000

Seller

244 Hampton Lake Drive

Hampton Lake

$1,625,000

Buyer

37 Sugar Mill Drive

Callawassie Island

$1,200,000

Seller

47 Bainbridge Way

Baynard Park

$515,000

Seller

19 River Bend Drive

Callawassie Island

$1,370,000

Seller

95 Bainbridge Way

Baynard Park

$620,000

Seller

8 Tabby Point Lane

Callawassie Island

$1,525,000

Seller

26 Bainbridge Way

Baynard Park

$715,000

Seller

16 Heron Point

Callawassie Island

$1,675,000

Both

3 Meadowlawn Lane

Baynard Park

$719,000

Seller

21 Longwood Drive

Callawassie Island

$2,050,000

Seller

542 Promenade Lane

Sun City

$530,000

Buyer

53 Oldfield Village

Oldfield

$779,900

Buyer

1 Duxbury Lane

Sun City

$607,000

Buyer

262 Goldeneye Lane

Oldfield

$789,500

Buyer

213 Shearwater Point Drive

Sun City

$614,000

Seller

2 Boyds Landing

Oldfield

$1,095,000

Seller

Sun City

$615,000

Seller

3 Kestral Court

Oldfield

$1,150,000

Seller

239 Shearwater Point Drive 25 Wisteria Lane

Sun City

$1,050,000

Buyer

430 Mount Pelia Road

Palmetto Bluff

$625,000

Buyer

153 Hunting Lodge Road

18 Sorrelwood Lane

Rose Hill

$530,000

Seller

Palmetto Bluff

$1,588,696

Buyer

55 White Oaks Circle

Rose Hill

$630,000

Buyer

183 Spring Island Drive

Spring Island

$750,000

Seller

214 Spring Island Drive

Spring Island

$1,550,000

Seller

*Lowcountry Specialists represented the seller & buyer.

YOU HAV E C H O SE N T H E R I G H T T E A M RICH REED | 843.368.3040 RichReed@CharterOneRealty.com With nearly a quarter century of commercial and residential real estate experience, Rich brings a wealth of local knowledge and industry expertise to each client. But what sets him apart as a real estate professional is his uniquely personal approach.

“How our team does things matters as much as what we’re doing,” says Rich. “And it matters to me that I do what’s best for the people who entrust important decisions with me.”

At the heart of what drives Rich and his team is service to others, a philosophy derived from his background in psychology.

Turning from the world of academia and public service after graduate school to real estate may seem like a pivot, but not when you consider how it informs his five-star treatment of clients.

For those buying and selling real estate with Rich, it means truly personal service as well as a wealth of experience built from decades in the industry. As a part owner of Charter One Realty since 2014, he has a deep knowledge of the Hilton Head - Bluffton market and a proven track record of learning clients’ goals while helping them make sound decisions.

COURTNEY ADAMS | 843.949.9085 CourtneyAdams@CharterOneRealty.com A seasoned real estate professional and resident of the Lowcountry since 2013, Courtney knows there is far more to a real estate transaction than simply buying or selling a house. For those relocating to the area, it’s a matter of starting their new life in the Lowcountry.

“Relocation is different than just moving,” she says. “I understand the process and the journey.”

It’s a unique perspective she gained as an army wife. Her husband’s transfer to Savannah’s Hunter Army Airfield first brought them here, and they immediately fell in love with the Lowcountry. Since then, they have raised two daughters and welcomed more family members who have made the move.

Along with being an expert in relocation, Courtney has built an extensive career in the real estate industry following her graduation from California State University, Sacramento with a degree in real estate and land use. Prior to joining Charter One, she worked in commercial real estate development for CVS, at Arthur Rutenberg Homes in Nashville, and as online sales director locally for Hampton Lake.

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ANN WALTON | 248.342.7878 AnnWalton@CharterOneRealty.com For those looking to buy or sell real estate, trust is of utmost importance. Earning that trust is how Ann Walton set herself apart from others in her field, redefining her own process with a boutique approach.

“My goal is to educate clients on a community’s lifestyle. That requires taking time to know them, learning the activities they enjoy, and discovering features of a home that bring them comfort. Simply put, I want to know what is important to them. Whether it’s the neighborhood or the home, I hope to help them identify that perfect place to build lasting memories with family and friends. “ This boutique approach has served Walton well as a renowned luxury real estate expert, earning the Certified Luxury Home Marketing Specialist™ and Resort & Second-Home Property Specialist designations. Not only are buyers and sellers in the luxury market rightfully demanding of the utmost in time and attention, but they also seek the solutions and professionalism that are Ann’s trademarks.

Drawing from more than 20 years of success as a Global Sales Executive for a Fortune 50 multinational company, Walton brings a skillset that puts a priority on savvy marketing and cutting-edge technology. The result is an approach to real estate that sees Ann pairing proven success with a devotion to each client.

MARY AIANA | 843.368.7779 Mary@CharterOneRealty.com Mary moved to the Hilton Head area in the summer of 2004 and became licensed to sell real estate in South Carolina in 2005. She has 6 children, 18 grandchildren, and 2 greatgrandchildren. Mary Aiana loves people and it shows. She’s passionate about real estate and believes in the Lowcountry and all it has to offer. She is well versed in the Hilton Head Island, Bluffton, and Sun City markets with 13 years of delivering exceptional real estate experiences. Mary has 100% focus on her clients and makes them feel that they are the only ones she works for and they are as important to her as family.

“If you need someone to have your back and be in it for the long haul, Mary is that person!”

“We are truly grateful for the time she invested with us to guarantee we found our future home. In short, it was a pleasure to work with Mary.”

REAL ESTATE

REIMAGINED

Early on, The Lowcountry Specialists Team recognized that the flaw with the traditional model for real estate is that one agent is trying to be all things to all people.

This ‘general practitioner’ attempts to provide all of the necessary services alone. This model only permits limited service at best. Our team structure for real estate places you, the client, in the center of our operation with a specialist serving you during each phase of your real estate transaction. We are unique

and different from other real estate groups. Our team of specialists perform many different tasks in serving you. Every member of our team has responsibilities in the process of taking your property from the listing phase through the successful closing phase- and we go above and beyond in an attempt to make sure we exceed your expectations from service, to advice, to negotiations, to closing.

TEAM BEHIND THE TEAM We have created and fostered an environment for like-minded real estate professionals, management, and supporting staff - all the best in the business who strive to meet and exceed our clients’ needs and expectations.

In addition to our team of top producing Realtors, we have a team of industry specialists supporting us each step of the way.

Our unique support structure consists of a threecoordinator system comprised of a listing, marketing, and closing specialist. These specialists attend to specific aspects of every transaction, create and share effective communications, and ensure every step of the process runs as smoothly as possible - freeing the agent to work on finding buyers for your property.

YO U R L I ST I NG C O OR DI NATOR KIMBERLY GRAVES

YO U R C L O SI NG C O OR DI NATOR KAREN LASZIG

YO U R M A R K E T I NG C O OR DI NATOR NICOLE REED

ONE COMPANY | ONE VISION | ONE MISSION Charter One Realty sets itself apart as a trusted brokerage in the Lowcountry through our diverse team of expert real estate professionals, support staff, and management.

Our extensive knowledge of current market conditions, negotiation, and years of experience in the Lowcountry’s unique real estate market has helped our brand grow through local and international markets.

With unparalleled market expertise, resources, leadership, integrity, and professional service, Charter One Realty strives to provide a superior client experience across all market segments.

YOU HAV E C H O SE N T H E R I G H T C OM PA N Y

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OU R H I STORY Charter One Realty was founded in 1986 and has attracted some of the most respected and successful real estate professionals in the South Carolina Lowcountry. With decades of experience, a reputation for integrity, and a commitment to exceeding clients’ expectations, Charter One Realty is committed to building a unique team of real estate specialists who are dedicated to customer service and satisfaction, while also serving and giving back to our community.

Charter One Realty’s mission statement has always been to provide professional real estate services to its clients. Each agent must be exceptionally knowledgeable and possess a strong work ethic to assist buyers and sellers in achieving their real estate goals and objectives. Over the years, only the Realtors who have displayed these values have been asked to become professionals at Charter One Realty.

OU R ST R E N G T H For more than three decades, Charter One Realty has been the Lowcountry’s trusted leader in Real Estate. Our company was built by fostering meaningful relationships with a strong foundation in integrity, professional service, and community leadership. Those same guiding principles still ring true today.

We take the time to learn about your lifestyle, to lay all the cards on the table, to catch every detail that matters to you, and to help you accomplish your personal real estate goals. Above all, we value our clients: your time, your trust, your relationship. We listen, we deliver, and we make the process so enjoyable that you will rest easy, from beginning to end.

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OVER $1.4 BILLION IN PROPERTY SALES 2023 REAL ESTATE SALES

R E S U LT S T H AT S P E A K FOR THEMSELVES.

REMARKABLE SUCCESS

Charter One Realty’s marketing solutions have consistently proven to have an ability to create focused and rewarding marketing campaigns. Our approach to targeting the most qualified purchasers generated over $1.47 Billion worth of property sales in 2023.

WE HAVE WHAT IT TAKES

Buyers & Sellers Work with Charter One Realty.

Our in-depth knowledge of the Lowcountry real estate market is highly specialized and our expertise has proven to be of significant value to our clients.

Discover the advantages of working with a company known for innovation and unparalleled results.

BROKERAGE

2023 SALES VOLUME

2023 SELLERS REPRESENTED

2023 BUYERS REPRESENTED

CHARTER ONE REALTY

$1.47B

880

753

COMPANY #2

$673M

385

678

COMPANY #3

$325M

512

204

COMPANY #4

$317M

154

148

COMPANY #5

$312M

279

236

REPRESENTING ALL PRICE POINTS Regardless of price, clients of Charter One Realty benefit from our firm’s state-of-the-art marketing and professional service.

This information is based on data provided by the Multiple Listing Service of Hilton Head Island, Inc. HHIMLS does not guarantee and is not in any way responsible for its accuracy. Data provided by HHIMLS may not reflect all real estate activity in the market.

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a history OF SUCCESS since2000

R E S U LT S T H AT S P E A K F O R T H E M S E LV E S .

In the Lowcountry, no matter the price range, our brokerage both: (i) represents and markets more properties for sellers and (ii) brings more buyers. This means YOU are in the hands of experienced professionals who work with more buyers and negotiate the sale of more properties in the Lowcountry. We are bringing the same expertise to the Coastal Empire.

19,000+

13,000+

SELLERS REPRESENTED

BUYERS REPRESENTED

More Than 3 Times the #2 Brokerage

More Than 2 Times the #2 Brokerage

We Are

FULL-TIME AGENTS THE TRUSTED CHOICE And

for Your Representation

In the end, we bring more buyers and sellers to the table!

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Most of the Lowcountry’s luxury listings share one thing in common: Charter One Realty.

Charter One Realty has earned a reputation as the trusted choice for the Lowcountry’s luxury properties. Each opportunity fuels a database of new buyer interest, experience, and connections that enable us to perform better than any other local firm for the task at hand.

2023 Market Share of Luxury Sales C har te r One R e a lt y 26%

8%

Kel le r Wi l li ams 8% Pa lme tto Bluf f R e a l E st ate 5%

5% 26% 4% 4%

S e a Pi ne s R e a l E st ate C omp an i e s C ombi ne d 4 % D an i el R ave nel S ot heby ’s 4%

$1 Million Plus Properties This information is based on data provided by the Multiple Listing Service of Hilton Head Island, Inc. HHIMLS does not guarantee and is not in any way responsible for its accuracy. Data provided by HHIMLS may not reflect all real estate activity in the market.

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Over 1,750 firms qualified for this year’s RealTrends 500. According to a research report produced by RealTrends, the 500 largest residential real estate brokerage firms in the nation closed over 3.9 million residential sales transactions last year. These transactions were valued at over $1.6 trillion and represented over one-third of all new and resale transactions completed by brokers during the year, yet the RealTrends 500 represented less than 0.5 percent of all brokerage firms.

RealTrends 500 ranked Charter One Realty as one of the top brokerages in the nation by transaction sides and closed sales. Additionally, Charter One Realty

ranked as one of the top independent brokerages in the nation and was named a member of the RealTrends “Billionaires Club.”

This year’s survey represents the most comprehensive collection of data assembled on the leaders of the residential brokerage industry.

Numbers are documented by outside accounting firms and/or MLS reports.

THANK YOU We appreciate the opportunity to have a conversation and we hope to earn your business.

Warmest Regards, The Lowcountry Specialists Team of Charter One Realty