v e t e r a n s s u ppl e m e n t
Q&A: Doug Nick Campbell Smith | Belfor | SolaFranchise Salons Group
approach to business helps franchisees learn from their managers and from other franchisees. This fosters collaboration among staff members and ensures a cohesive working environment poised for growth and success.
with Doug Smith Senior Vice President of Franchise Development, BELFOR Franchise Group
How does military training and discipline contribute to the success of veterans as franchise owners? Military veterans recognize the value of systems, discipline and commitment and they typically possess strong leadership skills all of which are traits required to successfully operate a franchise. BELFOR Franchise Group’s franchise opportunities are founded on proven and tested business models. Our veteran owners frequently discover that following BELFOR’s established business model is far less daunting when compared to venturing into
56 Franchising MAGAZINE USA
independent entrepreneurship and also more rewarding than pursuing a job in the civilian corporate world.
How do veterans’ experience with teamwork and collaboration in the military positively impact their ability to work with a franchise team? For many service men and women, collaboration and teamwork are mission critical in actually saving lives so those attributes most definitely translate into effective team management skills in our service-based franchises. A team-oriented
Can you discuss the significance of veterans’ commitment to service and community, and how it positively influences their engagement as franchise owners? Veterans often find it very rewarding to make a meaningful impact in their communities, and they take great pride in their mission to serve the community. Our brands are passionate about giving back to the communities we serve and we encourage our franchisees to have a strong local presence in their communities. Many veterans often find that the civilian work they do after their service ends lacks meaning. By choosing to start a business that provides essential residential and commercial services, our franchisees can continue their custom of service by cleaning, restoring, maintaining, and/or safeguarding local homes and businesses in their area. This focus allows veteran franchisees to help people through challenging situations as they work to deliver positive outcomes.