r odizio g rill The founding of a merica’s f irs T Brazilian sT ea K house
sTar T ing sT rong: 12 Proven Best Practices for o n B oarding n ew f ranchisees
The Power of o u T sourcing is Key To oPT imizing f ranchise oP eraT ions franchising feature senior care franchising whaT s new! announcemen T s from T he indusT ry
VOLUME 13, IssUE 5, 2025
On the cover: rodiZio grill
pRE s I d E nt: colin Bradbury. colin@cgbpublishing.com
pU b LI sh ER : Vikki Bradbury. vikki@cgbpublishing.com
E d I tORI a L d E pa R t ME nt: editor@cgbpublishing.com
adVER t I s I ng: vikki@cgbpublishing.com annie@cgbpublishing.com.au
Cgb pUbLIshIng canadian o ffice: sidney B.c canada
U. s. Office: seattle, Wa www.franchisingmagazineusa.com
sTarTing sTrong: 12
Welcome to the May 2025 issue of Franchising Magazine Usa
a s a publishing company globally, we have been in business for over 40 years, and I have seen many changes in that time related to franchising and many aspects of running your own business. In this issue we look at an array of different concepts for you to consider but also some great advice on the landscape of franchising today. Let’s start with the Cover story where we meet Ivan Utrera who did not yet dream that he would one day introduce his new country to the b razilian churrasco dining experience Rodizio g rill. you can read more about this on page 10.
a s usual our top experts in the industry continue to deliver great advice. g eorge Knauf: looks at The Top 2025 Trends r edefining Business o wnership in the U. s lucas Frey explains why Franchising isn’t Enough: and Why leadership d rives g rowth. Evan hackel tackles the subject of starting strong: 12 Proven Best Practices for o nboarding n ew Franchisees. We have lots of great advice in this issue so turn to the contents page to find out more.
o ur main Feature this issue is s enior c are and Franchising, and this issue has some inspiring articles on this industry. o ur Feature cover story is h eart to h ome Meals who offer Food for the s oul — and Your Franchising Future, Backed by 60+ years of expertise and built for modern franchisees, h eart to h ome Meals is redefining what it means to make a difference. o ur r esident Feature Expert chris conner explains Why s enior-Focused Franchises are a Brilliant investment.
We feature a range of franchises in this special feature so turn to the feature supplement in this issue to find out more. For those interested in our regular Veterans in Franchising we have Pillar to Post as our Veterans cover and cover story, army Veteran Matt ruggieri is r edefining success with Pillar To Post and for many veterans, the transition from military service to civilian life is filled with uncertainty however Franchising offers the opportunity to operate independently while being supported by a proven system. For veterans used to working within structured environments but seeking autonomy, this balance is especially appealing. Turn to the Veterans supplement to read this and more great stories.
a s always, i really hope you enjoy reading this issue and don’t forget to take a moment to scroll thorough to our a-Z d irectory at the back of the magazine or visit the website www.franchisingmagazineusa.com to find more exciting franchises and advice. happy r eading.
Vikki Bradbury | Publisher Franchising Magazine USA
proud member of the IFa:
Have Your Say
Expert Advice
12 Lucas Frey: Franchising isn’t Enough: Why leadership drives growth 16 George Knauf: The Top 25 Trends redefining Business in the U.s
24 Lynn Wise: The Power of outsourcing is Key to optimizing Franchise operations
36 Evan Hackel: starting strong: 12 Proven Best Practices for onboarding new Franchisees
Franchisor in Depth
14 Broken Yolk Cafe: More Than a Meal: The heart, history, and Future
18 Huffman Family Brands: Building a Multi-Million Empires 22 goGlow: Melanie richards: From law Enforcement to luxury sunless Tanning
26 Roosters: Frankie little’s Bold Blend of Flavor, culture and community
28 Medi-Weight Loss: Franchises Expand nationwide as The leader in Medically supervised Weight Management
38 Town Pride: Brings Unique goods and community spirit to state college, Pa
MIAMI GRILL LAUNCHES NEW EXPRESS LOCATION IN DEERFIELD BEACH
Miami Grill, the iconic fast-casual dining brand with a cool South Florida vibe, opened its first-ever express location at 263 W. Hillsboro Blvd., in the historic district of Deerfield Beach. The new concept offers the latest in quick, efficient service for all, and guests can order via twin drive-thru lanes, at a walk-up window, on the Miami Grill app or online at MyMiamiGrill.com. Catering and third-party delivery will also be available. It has no interior dining room but provides limited outdoor seating for walk-up guests.
“We’re excited to introduce this innovative concept to guests in and around d eerfield Beach,” said Jonathan h . Vogel, Miami g rill’s chief Executive o fficer. “The vision for this express format is to enable our team to quickly prepare made-to-order, fresh, quality food while delivering efficient service. The double drive-thru and walk-up window provide two convenient options for ordering, so guests can enjoy a Miami g rill meal without delay.”
Miami g rill executives have been developing the express model of Miami g rill in lockstep with the city of d eerfield Beach to ensure the building would be in character with the look and feel of the historic district. it’s the first business ever to be constructed on the site.
“ it’s been an honor working with the city of d eerfield Beach to bring Miami g rill EXPr E ss to life,” said Evan Friedman, President of Miami g rill. “We’re proud to have created a restaurant that fits seamlessly into its surroundings and respects the city’s history with a nod to the busy modern lifestyle.”
For more information, visit www.mymiamigrill.com
D R e AM M Ake R Recognized as a Top Franchise for Women
DreamMaker Bath & Kitchen has earned a spot on FBR’s prestigious 2025 Top Franchises for Women list, an honor recognizing only 100 brands annually.
d reamMaker is a faith-based, full-service remodeling franchise dedicated to superior craftsmanship and ethical excellencetransforming lives and enhancing homes.
What Women Owners Are Saying About DreamMaker:
• “I’ve become a better version of myself because of DreamMaker.”
– Jamie n oltner, d reamMaker of o maha
• “There are things I’ve been able to do that if I worked for anyone else i would not be able to do - i wouldn’t give that up for anything.” – d eb Trampe, d reamMaker of springfield
• “What drew us to DreamMaker was the Code of Values. To find a corporation with a code of Values that aligns with our Biblical values was amazing.” – leesa anderson, d reamMaker of East g eorgia
Inspiring Journeys of Female DreamMaker Owners:
• Amy Thomas, Owner of DreamMaker of Larimer County, CO, spent over 27 years as an accountant in the construction industry before following her passion for home remodeling.
• Mary Baxter & Courtney Marsh, Owners of DreamMaker of n orthwest arkansas, began their journey with a home renovation project. What started as a mother-daughter remodel evolved into a shared passion for design and remodeling, leading them to d reamMaker.
• Melody Lane, Co-Owner of DreamMaker of Greenville, SC, led her team through a challenging transition after the loss of the previous owner. Today, she honors the business’s legacy, bringing dream spaces to life and enhancing customers’ lives.
Learn more: www.dreammakerfranchise.com
Goo D cents Opens 1st Location in Bentonville, Arkansas
Goodcents opened its second Arkansas location in Bentonville on March 13, at 2508 S. Walton Blvd. A grand opening celebration kicked off at 11 a.m., and the first person in line received free subs for a year.
The first 50 people in line also had a chance to win a gift card valued at up to $100, and the first 100 people in line received g oodcents swag, such as a koozie, stickers, coupons, Pepsi sunglasses and a chance to enter a raffle. r affle prizes include g oodcents hats, swag bags and another chance to win free subs for a year. “We are so happy to bring g oodcents to Bentonville,” said franchise owner Jason Vore. “We’ve been talking about it and preparing for months, and we can’t wait to welcome our guests into the restaurant.”
Joe Bisogno, founder and cEo of g oodcents, said he was excited for the opportunity to grow the brand in arkansas. “We were thrilled to celebrate this grand opening with Jason and his team and we look forward to expanding g oodcents’ fan base in arkansas,” he said. g oodcents has deep roots in the Midwest and currently operates in 10 states.
About Goodcents
g oodcents is celebrating 36 years of experience as a leading sub sandwich franchise. Founded in lenexa, Kansas, and headquartered in d e s oto, the company is known for its signature soft bread baked fresh twice daily in the restaurants, meats hand-sliced to order and hearty pasta dinner entrée options ready to go – “g ood food that makes g oodcents.”
To learn more about g oodcents, please visit goodcents.com. For franchise opportunities, visit ownagoodcents.com.
PIR tek UsA Kicks Off 2025 with Aggressive Q1 Growth and Market Expansion
PIRTEK USA, an on-site and retail hydraulic and industrial hose service provider, kicked off 2025 with significant momentum, adding 20 new territories and opening 10 locations in the first quarter alone. This early-year growth includes the brand’s first-ever expansion into Kansas and Delaware, further strengthening PIRTEK’s coast-to-coast coverage and presence in untapped markets.
o f the 20 new territories signed in Q1, 16 were awarded to new franchisees entering the system, while four represented expansions by existing owners capitalizing on Pir TEK’s proven model. Meanwhile, the 10 new locations opened, included six launched by first-time franchisees and four by current owners expanding their operations.
“We’re seeing continued strong interest from entrepreneurs across the country who recognize the value and staying power of the Pir TEK model,” said John d obelbower, Vice President of Franchise d evelopment at Pir TEK Usa . “The combination of
essential service, high demand, and operational support makes this a compelling opportunity, whether you’re new to franchising or looking to grow an existing business portfolio.”
among the expanding owners is John Baker, owner of Pir TEK Waco in Waco, Texas. in Q1 2025, John expanded his Pir TEK business by opening a second location in Temple, Texas, and signed an agreement to develop a third territory in Tylerlongview, TX, with plans to open that location in Q4 of this year.
“after seeing the demand and success in the Waco market, it became clear that there was a significant opportunity to expand throughout central Texas,” said Baker. www.pirtekusafranchise.com.
Is This the Reel Life or is This Some Sashimi? Rock n ’ Ro LL
sUsh I Opens the Show in Port St. Lucie
Residents of Port St. Lucie, will be “Dancing in the Street,” because Rock N’ Roll Sushi is officially bringing the noise –and the sushi – to 962 SW St. Lucie W Blvd, right next to Pet Supermarket and Neighborhood Walmart.
o wned by brothers nick and Vinny g annascoli, this marks their second r ock n ’ r oll sushi location and adds to the growing fanbase as the 15th Florida location and 74th systemwide. With a menu that is a highway to sushi heaven and a vibe that’s all about rock & roll, this sushi joint just plain rocks.
The grand celebration kicked off with V iP events april 4 and april 5. The doors opened to the public on april 7, so whether someone is a longtime fan or a first-timer, they’ll be saying “ n othing Else Matters…” except sushi.
The house is a-rockin,’ so please come a-knockin’ during the opening week with these great deals and money-savers for new fans:
Monday – 20% off appetizers
Tuesday – 20% off all hibachi items
Wednesday – 20% off any classic or headliner roll
Thursday – free V iP roll on the next visit
*o ffers are valid for dine-in only and excludes the appetizer sampler.
“This isn’t your average sushi spot,” said nick g annascoli. “We’re bringing a full-throttle experience – big flavors, a high-energy atmosphere and a soundtrack that’ll have you ‘rockin’ around the clock.”
sushi That hits like a Power Ballad
r ock n ’ r oll sushi turns up the volume with fresh sushi, hibachi, ramen and a backstage pass to music history.
To learn more about Rock N’ Roll Sushi, visit rocknrollsushi.com.
Wo R ko U t Anyt IM e Names Jerry Pugh as New CEO, Ushering in New Era of Growth
Workout Anytime, the premium 24/7 fitness franchise with more than 200 locations and a strong commitment to affordable, accessible fitness, is proud to announce Jerry Pugh as its new owner and Chief Executive Officer. Pugh, the brand’s largest franchisee, brings with him years of firsthand experience operating successful clubs and a deep-rooted connection to the brand that began more than a decade ago. “ i am truly honored to step into this leadership role,” said Pugh. “a s a longtime franchisee, i ’ve witnessed the incredible impact Workout anytime has on communities and its potential for growth. i ’m excited to build on this strong foundation and work alongside our franchisees to explore new opportunities, elevate member experiences and drive the brand to greater success.”
Founded in 1999 by steven strickland and John Quattrocchi, Workout anytime has grown to more than 200 locations nationwide. The brand has built a reputation for empowering franchise owners and making high-quality fitness available to everyone.
With Pugh at the helm, the company is poised for even greater growth, leveraging his deep experience and passion for the
and Innovation
brand to drive innovation and elevate the member experience. supported by a strong network of financial and strategic partners, Workout anytime is committed to making high-quality fitness more accessible to communities nationwide. a s the brand looks to the future, this leadership transition signifies not just a moment of celebration, but the beginning of a bold vision that will shape the next phase of growth and success for both franchisees and members alike.
st R etch Zone Introduces Systemwide Access, a GameChanging Member Benefit
Stretch Zone, the nation’s premier practitioner-assisted stretching franchise, is redefining convenience and accessibility with the introduction of Systemwide Access, an industry-first membership benefit that allows members to book and enjoy their stretch sessions at any of the brand’s nearly 400 locations nationwide.
This groundbreaking initiative was recently announced following stretch Zone’s recent launch of its membership-only model. systemwide access gives members the flexibility to maintain their wellness routine seamlessly—whether at home or on the go. Whether traveling for business, visiting family, or simply seeking a location closer to work, members can now access the same highquality, personalized stretching experience at any stretch Zone studio across the country.
“We designed systemwide access with our members’ lifestyles in mind,” said Tony Zaccario, cEo of stretch Zone. “Wellness isn’t stationary, and neither are our members. This benefit ensures that no matter where life takes them, they can continue prioritizing their health and well-being with the expert guidance of our stretch Zone practitioners.”
in an era where fitness and wellness brands are competing to deliver the most flexible and customer-friendly memberships, systemwide access sets a new standard in the assisted stretching industry. The program not only enhances convenience for members but also strengthens stretch Zone’s nationwide network, fostering brand loyalty and reinforcing its leadership in the space.
With a rapidly expanding footprint and an unwavering commitment to innovation, stretch Zone continues to elevate the member experience, making assisted stretching more accessible and integrated into everyday life.
For more information about Systemwide Access and Stretch Zone’s membership options, visit www.stretchzone.com.
3n At IV es CONTINUES TO EXPAND ITS FOOTPRINT THIS YEAR WITH SIX
NEW LOCATIONS, EXCITING MENU INNOVATIONS AND EXTENDED HOURS
3Natives Acai and Juicery, where health-conscious consumers go to enjoy freshly prepared and healthy bowls, smoothies, salads and wraps made with sustainably produced ingredients, is celebrating remarkable 2024 success that positions the franchise brand for even more expansion in 2025. The company expects to open another six locations this year, including its 50th, and one in a new state, as well as introduce menu innovations to continue to build a powerful presence in the healthy fast-casual dining space.
“We’re proud of the success achieved in 2024 and already in Q1 this year by our franchise teams, and we’re looking forward to welcoming new owners to help us elevate the brand even more,” said anthony Bambino, founder and cEo of 3natives. “as we continue to expand into new markets, we are looking to attract potential franchisees who are passionate about offering a fresh and delicious product line to those living a healthy lifestyle.”
Today, 3natives serves its clean cuisine in 45 locations nationwide. Five of the six new locations coming this year are in 3natives’ home state of Florida (Weston, lantana, Vero Beach, sarasota and orlando), and the sixth will be in greensburg, Pennsylvania, the first in that state. The brand is also kicking off 2025 with extended hours to capture new dayparts and exciting menu innovations to appeal to a dessertloving crowd. These sweet dishes are designed to expand 3natives’ appeal to customers seeking dessert options, making it the perfect destination for both healthy meals and now healthy treats with a sweet spin.
Turning The Cue To g reen: The Founding o F Ameri CA’s Firs T Br A zili An
sTe Akhouse
When he stepped off the plane onto U.S. soil with the tropical warmth of his São Paulo hometown at his back and the turbulent journey of graduate school ahead of him, Ivan Utrera did not yet dream that he would one day introduce his new country to the Brazilian churrasco dining experience.
He did not imagine that he would one day invite diners across the U.S. to come try unlimited grilled steak, chicken, pork, fish, and pineapple carved at their table by Gauchos carrying two-foot-long skewers of
meat, all at the flip of a red/green table cue. And he did not, at that time, imagine how much Americans would love and embrace Brazilian cuisine.
With only a few dollars in his pocket and bread and honey in his cupboard, Ivan worked his way through graduate school cleaning, shoveling snow, doing any work he could find until he secured a creative marketing position with Bonneville Communications. Afterward, Ivan dove into the hospitality industry by accepting a position through PepsiCo as an international marketing director for Pizza Hut, supervising the Latin America market. He was successful in this space and learned a great deal that would forever
shape his approach to business. However, something in him began to stir with an idea. This idea would grow into a plan and would garner him the shocked warnings of well-meaning colleagues who could not imagine why someone in his position would walk away in favor of starting his own restaurant.
Given the tenuous success rates of new restaurant concepts, this was a risk indeed. His early investors included his mother and uncle, still living in Brazil, who provided not only seed money but family recipes to help develop an authentically Brazilian menu. Through trial and error and fortuitous mistakes, America’s first Brazilian steakhouse came into being with an iconic presentation of over a dozen grilled meats, myriad salads and hot sides, limeade blended from real limes in the Brazilian style, and homemade desserts — all to translate a genuine Brazilian experience for American families.
Rodizio Grill was the first of its kind.
It turned out that Americans were eager to embrace traditional churrasco. After its founding in 1995, it took the new restaurant only two years to start attracting big attention and big awards. In 1997, Rodizio Grill was honored by “Premio Marketing” and hosted the Denver Broncos. In 1999, Nations Restaurant News awarded Rodizio Grill the “Hot Concept award”. Rodizio Grill was recognized in articles from USA Today, Washington Post, Denver Post, and many more. In 2002, Rodizio Grill in Salt Lake City fed many of the US Olympic Team athletes throughout the season. The restaurant brand was well-received among diners from the very beginning. Americans loved being able to eat as much meat as they craved. They gravitated to the minimally-seasoned-but-powerfullyflavorful simplicity of Brazilian grilling.
Now, 30 years later, it’s clear that Ivan’s bold decision has paid off. From the first doors opened in Colorado to the latest trio of new franchise units under construction in Florida and Arizona, the authentic Brazilian steakhouse chain has over 25 locations across the country. Ivan’s vision of bringing the flavors of Brazil to the
U.S. has grown far beyond his wildest dreams. Rodizio Grill corporate stores and franchise locations dot the map from coast to coast. Other churrascarias have cropped up to tap into America’s love of Brazilian dining, following the path that Rodizio carved. These competitors have pushed the Rodizio Grill brand to become even stronger.
Today, Rodizio Grill serves over 1.5 million diners per year across fourteen states and employs more than 1,300 people. Rodizio occupies a place among the Franchise Times Top 400 businesses with consistent growth year over year. Brazilian names for cuts of steak have become so familiar to American diners that one can even find cuts of “Picanha/Top Sirloin” in
popular grocery store chains across the country. The Brazilian pão de queijo, or iconic little cheese bread, populates tables in restaurants and homes of American families. By bringing Brazilian churrasco to the U.S., Rodizio Grill helped introduce awareness of a uniquely wonderful dining style that expands across markets today and keeps growing.
Ivan remains at the head of the company as Founder and CEO, carefully protecting his vision for a restaurant that truly conveys the Brazilian experience as authentic, approachable, affordable, and memorable. When Ivan began to franchise, starting in Fort Collins, CO, he knew he wanted to bring that feeling of warmth and family connection to all new Rodizio
owners. He has maintained a web of close support and camaraderie between his franchisees, treating every conference as a chance to connect and develop relationships on a meaningful level. Ivan wants his franchisees to feel part of the larger mission of Rodizio. To this end, he has taken them to Brazil to experience the spirit of the culture, to Portugal to understand the roots of that culture, has hosted them at his own family cabin to encourage relaxed friendship-building, and has built up a network of corporate support systems to ensure each franchisee has every resource to be successful.
Brazil is a culture that values relationships, joy, celebration, and memory. Rodizio Grill is more than a restaurant in that regard. It invites each guest to participate in that tradition by celebrating their special moments with a menu concept that really is unique and highly personal. The company’s mission statement reads: “As Ambassadors of Brazil We Welcome You To Our Home And Invite you To Celebrate With Us The Warmth, Alegria and Abundance Of Rodizio Grill’s Authentic Brazilian Dining Experience.” After 30 years, Rodizio Grill remains committed to everything promised in that statement,
Though that young student arriving in the U.S. with dreams of starting his own business could not have known the rewarding journey that lay ahead, what he began bridges two vibrant cultures and has had a ripple effect farther than what he could have imagined.
AR e yoU the next Ro DIZIo G RILL oWne R?
Rodizio Grill continues to grow! Rodizio is actively expanding into new markets and bringing authentic churrasco to hungry diners in new cities. New franchise opportunities are available for those interested in joining the vibrant, evolving culture of the company. Become a new go-to choice for celebrations and special occasions in your community, and join Rodizio Grill’s close-knit family of owners. For inquiries and information, please visit Rodizio.com/franchising.
Fr AnC hising isn’ T e nough: Why le Adership d rives g roWTh
According to the International Franchise Association, 80% of franchisors will not reach 50 units in their first 10 years. That statistic isn’t just sobering, it’s revealing, and the cause for many of the ill-will in franchising.
In most cases, the problem isn’t the product. It’s not the location, the brand, or even the support systems. It’s the founder’s mindset.
Franchising a successful business is not the same as scaling one. It’s not an extension of the core business. It’s the launch of a second business. This second business has a new audience, new competitors, new systems, and a new identity for the founder. Yet most new franchisors approach growth with the same habits and assumptions that
made them successful entrepreneurs. That’s where the breakdown begins.
At Bella Vista Executive Advisors, we’ve seen this pattern play out across industries: from personal services, home service brands, and QSRs to professional recruitment. And that’s exactly why we created the Franchise CEO Growth Framework: to help founders evolve from operator to architect, and to lead their brand with intention, not exhaustion and misdirection.
Our mission is bold: to flip that 80/20 failure rate on its head. The goal? 80% of our clients achieving 50 units sold within their first five years; with the right franchise partners for their brand. But that kind of growth doesn’t come from better legal documents, instructive operations manuals, or the world’s best franchise developers.
From Doing the Work to Leading the Work
Most founders start with a deep love for and knowledge of their craft. They build their business through hustle, consistency, and personal grit. That works, until it doesn’t.
As franchisors, they no longer sell a product or service. They’re selling a business opportunity. Their new audience isn’t the customer, it’s the future franchise partner. And the competition isn’t across the street. It’s the other many franchise concepts in the same investment range.
This requires a different set of priorities, a different brand voice, and most of all, a different sense of identity. We call this shift the Franchise CEO mindset, and it’s the foundational piece of the Scalability Pillars™, the 21-point framework we use to
It starts with the leader’s transformation.
assess an independent business’ franchise readiness.
Leading with clarity, not Momentum
Franchise leadership starts with clarity about who you are, why you’re franchising, and how you define success.
Too many founders skip this work. They get an FDD and operations manual, maybe attend a franchise expo, and start selling territories before building the infrastructure that supports franchisee success. They react instead of strategize. They stretch themselves thin instead of multiplying their leadership through systems and support.
The Franchise CEO Growth Framework slows that process down, not to delay success, but to anchor it. It helps founders clarify their motivations, confront unscalable habits, and refocus their time
Luke Frey is a seasoned franchise strategist with over two decades of experience in leadership and business development. His journey from the front lines as a fire chief to the helm of his own successful franchise has equipped him with unique insights into the challenges and triumphs of franchise ownership. As the author of Your Guide to 90-Day Success: The Franchisee’s Strategy for Early Wins, Luke empowers franchisees to achieve early wins and sustainable growth by shortening the steep learning curve of business ownership.
Passionate about helping others succeed, Luke offers actionable strategies that blend practical business acumen with a deep understanding of human dynamics. Through his work, he’s committed to shaping the future of franchising, one successful business at a time.
“ As franchisors, they no longer sell a product or service. They’re selling a business opportunity. Their new audience isn’t the customer, it’s the future franchise partner.”
A new kind of Framework for a new kind of Franchisor
The Franchise CEO Growth Framework isn’t a traditional operating manual. It’s a leadership mirror. It invites new franchisors to evaluate where they are, reflect on where they’ve been, and decide who they want to become.
It asks better questions:
• Are you building a brand that serves you or one that depends on you?
• Are you clear on why you’re franchising and what kind of leader that requires?
and energy on high-leverage leadership. That clarity leads to consistent decisions, better-fit franchise partners, and stronger brand alignment.
scaling through others, not Around them
One of the most important mindset shifts is moving from doing the work to scaling the opportunity. That means trusting others to deliver your brand experience, letting go of daily control, and redefining success around how others perform, not how you perform.
It’s not always comfortable. But it’s necessary.
Franchisors who make this shift early can lead with confidence, build supportive systems, and scale faster with less friction. They stop chasing growth and start designing it. They become leaders who attract leaders.
• Are your current activities aligned with your long-term growth goals?
This isn’t a theoretical process. It’s the foundation of predictable scale.
Paired with the Franchisability Scorecard™ and Scalability Pillars™, the Franchise CEO Growth Framework becomes part of a proven, coachingbased model to help new and emerging franchisors grow with confidence, not chaos.
Final thought
Franchise growth doesn’t start with your system. It starts with your mindset.
The founders who scale the furthest are the ones who first pause long enough to grow into the role they’re stepping into. That’s the difference between a good business and a great brand.
If you’re serious about building something that lasts, let’s have that conversation. v
More Than a Meal:
The h e Ar T, his T ory, And Fu T ure o F Broken yolk C AFé
At just 17 years old, with only $20 in his pocket, CEO John Gelastopoulos left Greece and set off for the United States, hoping for a better future.
He arrived in San Diego, California, to live with his aunt, unsure of what awaited him, but determined to make the most of it. With no English and no formal work experience, John was quick to take on any job available, often working in the back of local restaurants while putting himself through school and dreaming of a bigger life.
He discovered a natural knack and interest in the restaurant industry, working his way up from dishwasher to line prep assistant, and eventually to server. Along the way, he earned his real estate license and became a certified restaurant broker. He also met his wife, started a family, and built a home—all while steadily pursuing his version of the American Dream.
One of John’s first assignments as a broker was to sell Broken Yolk Cafe, a beloved breakfast, brunch, and lunch spot that had been a San Diego staple since 1979. The café’s culture, flavors, and community appeal were undeniable—but to John, it was something even more. He saw untapped potential. Enough so that he called his wife, shared his vision,
and put everything last cent on the line. Soon after, in 1993, John became the proud owner of Broken Yolk Cafe.
Though John didn’t have formal business experience, he more than made up for it with his passion for people and his relentless drive to make the restaurant a success. He embraced every challenge and got creative with marketing. His hard work quickly paid off— within months, there was a line out the door and down the block, and soon. Broken Yolk Cafe was no longer a Pacific Beach staple, it had become a San Diego favorite.
Over the next few years, competition in the breakfast and brunch space exploded. National chains like IHOP and Denny’s ramped up expansion efforts, and new concepts began entering the fray from all directions; each vying for a piece of the “Breakfast Boom.” Under John’s leadership, Broken Yolk Cafe carved out its own niche, known for its high-quality service, exceptional guest experience, scratch-made ingredients, and generous portion sizes. These characteristics were on full display in 2009, when Travel Channel’s Man vs Food introduced the brand to millions of viewers around the country.
In 2010, Broken Yolk Cafe launched its official franchising opportunity. Investors quickly flocked at the chance to join the emerging brand, attracted by its market availability, established regional namesake, and commitment to quality and culture over all else. All characteristics that have played a significant role in providing for Broken Yolk Cafe’s category-leading systemwide AUV of $2.7 million.
Today, Broken Yolk Cafe has 41 locations across California, Arizona, Nevada, Idaho, and Texas. The brand continues to seek experienced restaurant operators who are hands-on and have a true passion for the industry to join in its ongoing growth. v
The Top 2025 Trends rede Fining Business
oWnership in The u. s.
Franchising in the United States is no longer just about fast food. In 2025, it’s about freedom, ownership, and future-proofing. With over 805,000 franchise units generating massive economic impact—and more than 200,000 new jobs expected to be added this year—franchising has become a vital engine of American entrepreneurship.
But behind the numbers lies a deeper cultural shift. From Main Street to the suburbs to digitally native franchises with no physical footprint, the face of franchising is transforming. It’s not just about flipping burgers anymore—it’s about building scalable, recession-resistant, legacy businesses.
Here’s a look at the key trends redefining U.S. franchising in 2025—and why this
year is becoming a tipping point for entrepreneurs, investors, and everyday Americans chasing independence.
1the corporate e xodus Is Fueling Franchise Growth
The “corporate-to-franchise” pipeline has exploded.
Tens of thousands of professionals— especially those in tech, healthcare, finance, government, and education—are walking away from careers in search of autonomy. Burned out by layoffs, instability, or stagnant promotions, many are finding new life in franchise ownership.
Franchise interest among white-collar professionals has never been higher. These aren’t people looking for side hustles. They’re looking for real businesses that offer control over their schedule, their income ceiling, and their future.
The message is clear: franchising is no longer a fallback—it's a power move.
This is why mobile, remote-first, and service-based franchises are seeing a surge in interest. Think senior care, restoration, cleaning, bookkeeping, coaching, and real estate support services.
Why? Because the startup costs are typically under $150K, and the margins can be exceptional. Owners can run them from home, scale them with a virtual team, and sell recurring B2B services without ever touching a product.
The result: fast break-even timelines and highly profitable exits down the line.
3AI-Driven Franchises Are Winning time and talent
AI is no longer a buzzword in franchising—it’s now a differentiator. Savvy franchisors are using AI in operations, lead generation, scheduling, and even customer service. Brands that are automating their backend and helping franchisees reduce admin time are climbing the ranks in validation reports. For buyers, this means faster scalability and fewer headaches. For franchisors, it means stronger unit economics—and a compelling sales story for new prospects.
4Multi-Unit and empire Building Is no Longer Reserved for Franchise Veterans
For years, multi-unit ownership was the domain of franchise pros. Not anymore.
In 2025, more first-time buyers are
George Knauf is a highly sought after, trusted advisor to many of the top franchise ownership groups in the world. With over 25 years of experience in both start-up and mature business franchise operations he is uniquely qualified to advise individuals that have dreamed of Building their own empires. Whether you have an existing portfolio or searching for your first franchise, he can help you to pursue your dreams.
www.MyPerfectFranchise.com
skipping the single-unit path and jumping straight into multi-territory deals.
As a result, many new franchisees are entering with a CEO mindset from day one. They're building teams, outsourcing operations, and focusing on growth—not day-to-day delivery.
5health, Wellness, and Longevity Franchises Are Going Mainstream
From boutique fitness to IV therapy to hormone optimization, the wellness economy is on fire—and franchises are leading the way.
In 2025, health-focused concepts are exploding thanks to:
The most successful franchises are those that merge clinical credibility with retail convenience.
These aren't just trends—they’re a preview of what will become everyday wellness.
6the
“Franchise Flip” Becomes a Wealth strategy
There’s a growing group of franchise buyers playing the long game: buy, build, and exit.
This new class of franchise entrepreneurs isn’t just buying for lifestyle—they’re buying to scale and sell. These are strategic investors who:
This "franchise flip" model has gained traction with former private equity professionals, real estate developers, and even dentists and physicians seeking to diversify their income streams.
7Brick-and-Mortar Isn’t Dead—It’s Just smarter
Yes, retail has challenges—but it’s far from dead. Smart brick-and-mortar franchises
are adapting in three big ways:
Food, fitness, and beauty remain strong, especially if the brand offers convenience, speed, or premium experience. And landlords are playing ball—offering better terms and incentives to franchisees who bring stable traffic to retail centers.
8Resales Are creating Rare entry and Growth opportunities
Not all franchise buyers want to start from scratch. In 2025, more existing units are hitting the market as Boomers retire or multi-unit operators cash out. Independent acquisitions can be rolled into your franchise for growth.
Smart buyers are using these to leapfrog the startup phase—and scale fast.
9Women and Minorities Are Driving Franchise growth
More women, veterans, and entrepreneurs of all backgrounds are finding their way to franchising because the key things that determine success are following the proven system, using your skills and treating people well. The franchise community is becoming one of the most level playing fields in business across the U.S.
The level playing field in franchising— where results, not background, drives success—is finally being embraced at scale. 2025 may go down as a generational inflection point for U.S. franchising.
Between AI advancements, low-cost business models, multi-unit strategies, and cultural shifts in how Americans view employment, franchising is emerging as a modern path to success. It’s accessible. It’s scalable. And it’s built for those who are ready to lead. v
Building A mulTim illion e mpire:
VA luAblE lESS on S on S CAlIng Your buSIn ESS
Success isn’t always defined by academic achievements—and I can attest to that. I wasn’t a straight-A student, and my path to becoming the Founder, President, and CEO of Huffman Family Brands (HFB) - widely known for our flagship brand Celebree School, was far from conventional.
What I lacked in academic accolades, I made up for with resilience, determination, and an eagerness to learn. Along the way, I learned invaluable lessons that turned obstacles into opportunities, ultimately helping me scale a business from a single
location to a multi-million-dollar platform company.
Building a successful company requires more than just a good idea; it’s about commitment, adaptability, and surrounding yourself with the right people. If you’re an entrepreneur navigating the path to growth, these five key strategies can help you stay on course and achieve your vision.
Find Mentors Who truly care About your Journey
Starting a business can feel overwhelming, especially in the early days. Having mentors who genuinely care about your success can make all the difference. Early in my career, I sought guidance from people who had walked the entrepreneurial
path before me. These individuals shared their wisdom, offered constructive feedback, and gave me the confidence to tackle the unknown.
A mentor is more than just a source of advice; they are a sounding board who truly understands the complexities of business challenges. Seek out individuals who are passionate about fostering your growth. Their insights can guide you through difficult decisions, help you avoid common pitfalls, and keep you motivated during tough times.
Remember, mentorship is a two-way relationship, founded on trust and mutual respect. Be receptive to learning, embrace constructive feedback, and express genuine gratitude for the time and wisdom they offer.
Make your Plan simple but Purposeful
When I first started Celebree School, I didn’t have a complex, multi-tiered business plan. What I did have was a clear, purposeful vision. I knew where I wanted to go and understood the steps required to get there. Simple plans are often the most effective because they provide clarity and focus.
Outline your goals, define your target audience, and identify the core values that will drive your decisions. Avoid getting bogged down in unnecessary details. Instead, focus on actionable steps that move the needle. A simple, adaptable plan will serve as your roadmap, helping you make confident decisions and pivot when necessary.
connect with People – Listen and Learn from them
Entrepreneurship is not a solo endeavor. Your success is deeply tied to the
relationships you build along the way. From customers and team members to investors, franchisees, and community members, every connection holds valuable insights.
Early on, I made it a priority to listen. I spoke with franchise owners, parents, teachers, and local leaders to understand the needs of the communities we served. This feedback helped shape the growth of Celebree School, ensuring we delivered meaningful, impactful services. It continues as our portfolio grows, and the needs of those we serves become multifaceted.
Take the time to genuinely engage with people. Ask questions, seek feedback, and be open to learning from their experiences. Building authentic relationships will not only strengthen your business but also create a network of advocates who believe in your mission.
Be Ready to Adjust – Don’t Be Afraid to Pivot
No business journey is without its challenges. Market conditions evolve, consumer preferences shift, and unexpected obstacles emerge. The key to
long-term success lies in adaptability.
I’ve encountered my fair share of hurdles, but instead of clinging to a rigid plan, I embraced flexibility. When challenges arise, assess your options, adjust your strategies, and discover new paths for growth. Pivoting is not a sign of failure; it’s a testament to resilience and innovation.
Be open to testing new ideas, analyzing the results, and refining your approach. The ability to adapt will not only differentiate you but also ensure your business stays relevant.
keep a close eye on cash Flow and Financial health
Scaling a business requires meticulous financial management. Cash flow is the lifeblood of any company, and poor financial oversight can quickly derail growth.
In the early days of Celebree School, I made it a priority to deeply understand our financials. I tracked expenses, monitored revenue streams, and made strategic decisions on where to invest resources. This discipline not only kept us financially stable but also set the stage for sustainable growth. Even as we’ve expanded to 58
schools open across the country, those core financial principles continue to guide us.
Establish clear financial goals, maintain a detailed budget, and regularly assess your financial health. Avoid unnecessary spending and focus on investments that directly contribute to growth. With a solid financial foundation, you'll have the flexibility to seize new opportunities and navigate economic challenges.
My journey from struggling student to the CEO of a multi-million-dollar company wasn’t without its challenges. But every setback taught me resilience, and every success reinforced the importance of perseverance and adaptability. If you’re an entrepreneur dreaming of building your own business, remember this: success isn’t defined by a flawless resume or perfect grades. It’s defined by your willingness to learn, your determination to keep going, and your ability to adapt.
Surround yourself with mentors who believe in you, build genuine relationships, stay flexible, and maintain a firm grasp on your financial health. With these strategies, you’ll be well on your way to scaling your business and achieving lasting success. v
with
d enny Broens
Buddy’s home furnishings
Denny, you and your team have deep experience in the rent-toown space. Can you share a bit about your background?
This sector of the industry is certainly unique and my experience in the furniture business started in 1989 as a delivery driver for a small independent store, Granny’s Furniture. For the last 30 years, I’ve worked in the industry across a number of roles including manager in retail, regional manager in the multi-unit, rent-to-own space overseeing most Aaron’s in Indiana and leading various initiatives. However in 2024, I made the move to
Buddy’s as an operating partner and it’s been an incredibly rewarding experience being able to call this business my own.
What drew you to Buddy’s?
The ability to control my own destiny. In my previous roles, I felt that I lacked full autonomy over my financial future. At Buddy’s, the effort I put in directly impacts my success and allows me to build something that benefits my family long-term. My partners and I discussed this opportunity for over a year before making the decision, and ultimately, the freedom to
make a direct impact on our business and community was the deciding factor.
The grand opening of Buddy’s in Kokomo was a big success. How do you feel it introduced you to the community?
The grand opening did a great job of establishing our presence in the community. I believe we’re really starting to feel the effects of customers knowing who we are, where we are, and what we do. The initial launch was fantastic, and now we’re seeing continued customer engagement as a result of that exposure— it’s been an exciting journey so far.
What makes Kokomo an ideal location for Buddy’s?
We’re in a high-traffic area with a lot of surrounding businesses that complement what we do. Our plaza includes a Dollar Tree, several restaurants, a gym, and a Starbucks—so there’s a lot of foot traffic. Additionally, our location is more geographically convenient for our customer base compared to competitors. We’re closer to where they live, and we offer a convenient, one-stop shopping experience.
Have there been any memorable interactions with customers since opening?
Absolutely. One of the most uplifting things has been seeing customers from
my previous roles choose to follow me to Buddy’s. Rent-to-own sometimes gets a bad reputation, but when customers recognize that we’re here to provide quality products and exceptional service, it makes a difference. I’ve had many customers express excitement that I’m now an owner, rather than just a manager at a large corporation. That connection and trust have been invaluable.
Can you share more about any plans to expand?
While we aren’t disclosing our next location just yet, we do have plans to grow in Indiana. We want to build a strong, sustainable business that continues to serve communities with quality products and outstanding service.
What do you hope to accomplish through your ownership with Buddy’s?
I’ve always believed in the idea that helping people access things they otherwise might not be able to get is a powerful mission. At Buddy’s, we aren’t just making sales— we’re helping customers improve their homes and lives. The experience is far more fulfilling than any other job I’ve had. While there are challenges, nothing compares to the satisfaction of building strong customer relationships and knowing we’re making a real difference. v
“ The journey from mobile service to thriving franchise, however, wasn’t without its challenges. The biggest hurdle? Learning to trust others to uphold the goGLOW standard.”
From lAW e nFor C emenT T o luxury s unless TAnning: how goGLOW’s Founder & CEO, Melanie Richards, is Redefining the Franchise Model
Melanie Richards never expected to become a franchisor. For over a decade, she dedicated her career to law enforcement, serving as a Probation Officer and working to protect and empower victims of domestic violence.
One of her proudest achievements was helping develop multi-agency domestic violence service centers—an initiative that has since been replicated nationwide. But despite the fulfillment of her work, she felt an undeniable pull toward something new—something she could build from the ground up.
That spark led her to an unexpected industry: sunless tanning. Noticing a gap in the market for high-quality, healthconscious spray tans, Richards launched goGLOW as a mobile luxury tanning service. From those early days, driving from client to client with a mission to provide a flawless, skin-nourishing tan, she had a vision: to create a brand rooted in confidence and self-care.
The journey from mobile service to thriving franchise, however, wasn’t without its challenges. The biggest hurdle? Learning to trust others to uphold the goGLOW standard. Scaling a business meant developing a training system that
could replicate her meticulous approach, ensuring that every franchisee shared her commitment to excellence. But Richards leaned into the challenge, building a strong franchise model and cultivating a community of franchisees who not only understood the mission but believed in it.
Innovating for safety and Quality
As Richards delved deeper into the tanning industry, she realized something critical: while the dangers of UV tanning beds were well known, spray tanning alternatives weren’t always much safer. Many traditional spray tans contained harsh chemicals and produced excessive overspray, creating inhalation risks for both clients and technicians. She knew there had to be a better way.
That’s when the idea for goGLOW’s revolutionary air-filtration system was born. The process of finalizing the patent was long and arduous, but the outcome set goGLOW apart in the sunless tanning space. The proprietary system features a walk-in booth with a curved wall that expertly controls airflow to enhance comfort, efficiency, and precision. Strategically placed fans minimize airborne tanning solution particles, while advanced filters ensure that only clean, fresh air circulates during each session. This wellness-first approach has positioned
goGLOW at the forefront of the clean beauty movement. Consumers today are more conscious than ever about the environments they engage with, and goGLOW’s commitment to transparency, safety, and luxury meets this growing demand head-on.
scaling a Franchise with Purpose
With innovation as its foundation, goGLOW has experienced rapid franchise growth. The company currently operates 14 locations, with nearly 85 additional units sold. By the end of this year, the brand expects to open 25 more locations—an aggressive but strategic expansion.
Richards, along with Brand President Tori Johnston, understands the challenges of scaling as an emerging brand. Their approach to franchising is built on a blend of cutting-edge technology, rigorous training, and a deep understanding of consumer needs. The air-filtration system isn’t just a differentiator—it’s a testament to goGLOW’s commitment to providing the best possible experience for both clients and franchisees.
"Our goal has never been to simply sell franchises," Richards explains. "We’re creating a movement—a brand that people trust and a business that makes them feel good inside and out." v
The p o Wer o F o u T sour C ing is k ey T o o p Timizing Fr An C hise o per ATions
The success of your franchised home service business may hinge on the strength of your brand, a well-planned business model, documented operations manuals and a solid relationship with your franchisees.
But making your business practices more efficient is an avenue you might also want to consider to stand out from your competition, meet regulatory compliance
and rely on specialized expertise and technology.
Outsourcing your accounting and call center teams is one way to handle complex financial tasks professionally and make your customer and call booking services more dependable.
standardized Practices
For a growing franchise, multiple accounting teams across 10, 20, or more locations can complicate financial data consolidation. As your franchise continues
to grow, the challenge of compiling financial information will only get more difficult, especially if each location is using different processes and technology.
Managing separate call centers across multiple locations can make it challenging to standardize scripts, maintain service quality, and upgrade technology efficiently. Scaling each customer service team to expand or shrink based on demand is nearly impossible with an in-house call center.
As a home service franchise, you and your franchise owners know that you need to hire skilled plumbers, electricians and HVAC technicians to properly service your customer base. The same is true of your accounting and call center staff.
As your franchise grows, having access to well-trained accounting professionals who are using the same digital technology means you can have a standardized practice and a team who are well-versed in the latest financial regulations. They also understand the complexities of the software they use to manage your books and make recommendations.
And a scalable call center allows your franchisees to adjust their level of service based on their demand, giving them an elasticity and adaptability that several inhouse customer service teams can’t match.
Lynn Wise is the founder of Contractor in Charge, a company offering organizations services such as accounting, dispatch and customer service representatives for the home service industry. She is also the author of “Build It, Grow It, Sell It! Nine Steps to a Thriving Contracting Business.” Wise has spent the last 35 years as the successful owner of multiple small businesses, including a plumbing and heating repair company and a remodeling company.
For more information on Contractor in Charge, visit https://contractorincharge.com/.
“ Outsourcing agencies generally provide their financial expert with advanced software for data analytics and automated tools that improve workflows. This provides your franchise development group with a level of detailed information about daily operations, the franchise’s financial health, revenue streams and profitability.
know When to Grow
Since these financial and call center businesses focus on one or two disciplines, they know what criteria and background to look for when hiring staff and since many of these tasks can be done remotely, they can choose candidates from all over the country.
That means you can provide your franchisees with experts in their field, giving them the peace of mind they need as they plan to grow their business.
But it isn’t just the franchise owner who can make plans to expand, having improved financial reporting and analysis allows the corporate team to build growth strategies based on solid data.
Outsourcing agencies generally provide their financial expert with advanced software for data analytics and automated tools that improve workflows. This provides your franchise development group with a level of detailed information about daily operations, the franchise’s financial health, revenue streams and profitability.
This helps franchisors understand the best territories to open, the types of services to offer at various locations and even when to pitch to potential investors.
Having the right data helps you know when to grow.
optimizing your operations
Your franchisees probably understand the ebb and flow of their area’s demand, but that doesn’t mean they can easily scale
their team up during peak times or down when call volume decreases.
By outsourcing your call center, you can leverage their economy of scale to meet the right demand for each of your franchised locations while outsourcing your accounting team provides you with the right financial professional for your company’s needs. Outsourcing not only helps companies save as much as 70% on their staffing costs, it doubles their workforce and provides them access to the most qualified professionals.
In addition to the direct savings, having a team that understands industry regulations means you reduce your risk of noncompliance. An outsourcing provider implements advanced controls that ensure there are checks and balances in place to monitor your financial compliance.
Having the right financial team and call center staff in place allows you and your franchisees to focus more on your core business functions. Your home service franchise makes money by repairing broken pipes or installing new HVAC systems—services you should be focused on instead of worrying about financial risk or a poor customer experience.
By streamlining your operations, you ensure the heart and soul of your business remain at the forefront. This allows you to stand out from your competition, provide the right services for the customer base at each location and refine the strategies you need to scale your franchise. v
roos T ers r ises:
Fr Ankie liTTle’s Bold Blend
o F Fl Avor, CulT ure, And
CommuniT y lAun C hes nAT ion Al
Fr An C hise o ppor T uniT y
Nestled in a bustling corner of Mobile, Alabama, something remarkable has been simmering since 2017. Frankie Little, a passionate food-lover with a knack for creativity and a deep respect for community, opened the doors to Roosters set on one thing— to deliver a trendsetting menu and unforgettable concept to the Mobile community.
Little had a vision to bring something new to downtown Mobile; he would concoct a Latin-inspired concept that blended fresh flavors with a laid-back, welcoming atmosphere.
Having spent time in Austin, Texas, and traveling around Central America, Little developed a deep appreciation for Latin and Caribbean cuisine. He had worked at several downtown bars and restaurants for years, and he knew that if anyone was going to fill the need for Latin fare in Mobile, it could be him. The restaurateur’s love for good food, combined with an uncompromising entrepreneurial spirit and customer-first approach, led to the birth of Roosters.
Now, he is taking Roosters to the next level. The company is offering franchise opportunities to entrepreneurs ready to bring its bold Mexican-Caribbean concept to new areas throughout the U.S. Initially the company will focus on expansion within driving distance of its Mobile headquarters, targeting the Gulf Coast region—from the Florida Panhandle to western Louisiana.
“It was always in the back of my mind,” Little says of franchising. “From day one, I designed Roosters to be easily replicable, but I needed to make sure it was the right time, with the right momentum. After the pandemic reshuffled everything in 2020, I realized just how strong our foundation was and how many people could benefit from growing with Roosters.”
And grown it has. Roosters has become a culinary mainstay in Mobile, known for its
fresh flavors, charitable contributions, and lively events. Its crowd-pleasing menu and its unwavering philosophy rooted in human connection eventually caught the eye of Food Network’s national sensation, Diners, Drive-Ins, and Dives, earning the brand well-deserved national attention.
“We’re not just in the food service business—we’re in the feel-good human experience business,” says Frankie. “When someone walks through our doors, we want them to feel seen, special, and a little surprised in the best way possible.”
That same feel-good energy extends into the Roosters kitchen. The menu is a celebration of island heat and Latin soul, all layered with a dash of Southern charm. For instance, the Caribbean Jerk Chicken Plate, a signature offering that delivers a craveable combination of spice, sweetness, and smoke, is one of the brand’s most sought-after items. Served with Spanish rice, black beans, sweet plantains, and Roosters’ bold habanero BBQ sauce, it’s a dish that holds its own within the Roosters menu.
Then there’s the creation that earned its place in the national spotlight on Diners, Drive-Ins, and Dives—the Surf & Turf Burrito. Packed with grilled Gulf shrimp, tender barbacoa brisket, Spanish rice, guacamole, pico de gallo, and chipotle cream, the burrito doesn't stop there. It’s crowned with a blanket of queso blanco and sprinkled with crispy chorizo for a one-of-a-kind flavor bomb that’s as Instagrammable as it is satisfying.
And, although Roosters certainly has proven its place as a master of trendsetting menu items, the heart of its drive goes deeper. The franchise seeks to be a community hub, a source of pride, and a way to build something lasting.
“Everyone whose life intersects with Roosters—whether it’s a guest, an employee, a vendor, or a franchisee— should be better off because of it,” Frankie affirms. “That’s our responsibility. That’s our promise.”
Frankie’s approach to franchising echoes this philosophy. He and his team are hands-on and work to establish a
“ It was always in the back of my mind, Little says of franchising. From day one, I designed Roosters to be easily replicable, but I needed to make sure it was the right time, with the right momentum.”
partnership that is deeply rooted in mentorship.
“I’m not just selling a business model—I’m showing people what it means to lead, to create culture, and to make a real impact,” he explains. “Our franchisees will get support in everything: site selection, training, operations, team building. I’m in this to help people succeed.”
As Roosters begins its next chapter, one thing is clear: this isn’t just a franchise. It’s a movement rooted in unexpected flavor, genuine hospitality, and the unshakable belief that food can bring people together in powerful ways.
Learn more about Roosters and its franchise opportunity by visiting www.roostersdowntown.com or www.roostersfranchise.com.
medi -W eigh Tloss® Fr An C hises expAnd
n ATion W ide A s The le Ader in medi CAlly
supervised W eigh T m An Agemen T
With the global obesity crisis at an all-time high and nearly 75 percent of American adults living with overweight or obesity, one nationally recognized franchise is leading the way as the industry leader in medically supervised weight management.
Founded in 2004, Medi-Weightloss® has helped more than 450,000 patients with an evidence-based weight loss program developed by obesity medicine experts. With 108 clinics in 28 states, CEO Brian Petranick says Medi-Weightloss is on the cusp of a transformative growth phase that shows no signs of slowing down.
“We sit at the intersection of two powerful trends: the growing demand for personalized healthcare and the urgent need for solutions that address obesity,” said Petranick. “In a world where weight loss is often oversimplified, MediWeightloss takes a science-backed, patientcentric approach that delivers real, lasting results. With more people than ever before pursuing wellness through weight loss, there’s never been a better time for our franchisees and prospective franchisees to bring our program to more communities across the country.”
One reason for the franchise’s phenomenal success is the driving belief that
sustainable weight loss requires more than just a diet – it demands a lifestyle change. This is why Medi-Weightloss offers comprehensive programs integrating nutrition, exercise, and personal counseling to foster lasting transformations. The transformations are often life-changing, which is why Jen Beaudoin, a MediWeightloss franchise owner in North Andover, Massachusetts, finds her business fulfilling.
“Investing in Medi-Weightloss is one of the most rewarding decisions of my career,” Beaudoin said. “The business model is sound, the clinical outcomes speak for themselves, and the support from the corporate team has only grown stronger over time. But what really sets it apart is the impact - we’re not just building successful businesses; we’re changing lives every single day. That’s what makes this brand so special.”
Medi-Weightloss is committed to empowering franchise owners to build successful businesses while helping their clients achieve wellness through weight loss goals. Medical and scientific experts continuously research and develop products, programs, and support services, ensuring that franchise owners and patients can access effective and safe weight loss methods. Clinical research and advances in weight management position MediWeightloss at the forefront of cutting-edge services and products.
“As the science evolves, so does our programs and services,” explained Petranick. “We’re not only expanding our physical footprint across the country, but we’re also pushing boundaries when it comes to innovation. That means bringing cutting-edge science into our protocols, launching new products like GLP-Trim that support natural GLP-1 activity, and
leveraging digital tools to make care more accessible and personalized than ever before.”
Medi-Weightloss franchise owners are equipped with a proven program, exclusive products, and ongoing support to build a thriving business. The franchise fee is $60,000 with veterans receiving a 10 percent discount. Benefits of owning a Medi-Weightloss franchise include:
• Multiple revenue streams from diverse services and products
• Recurring income through long-term patient engagement
• Positioning as a community health leader
• Potential for partnerships with healthcare providers, schools, and corporations
• Access to a growing market in health and wellness
The Medi-Weightloss business model is so successful that 15 franchisees own multiple units. Multi-unit franchisee Chris Tracy plans to keep growing and has never been more excited about the future.
“Owning 10 Medi-Weightloss locations has been incredibly fulfilling,” said Tracy. “The brand’s clinical model and strong support have fueled our growth and impact.
The energy, innovation, and direction from
our new CEO and leadership team have created real momentum. I believe the best is yet to come.”
Medi-Weightloss currently has 108 locations nationwide with an additional 18 in various stages of development. The company’s goal is to open an additional 25 locations in 2025 and another 25 in 2026. Petranick said franchise locations will continue to thrive with a business model that drives both impact and profitability.
“Our franchisees aren’t just building a business -- they’re changing lives,” he said. “And with the support of a seasoned
leadership team, comprehensive training, and proven systems, they’re doing it with confidence. For those looking for a purpose-driven business with a highgrowth opportunity, Medi-Weightloss stands out.”
The future of Medi-Weightloss hinges on smart growth, bold innovation, and continuing to lead the way in medically supervised weight management.
For more information about franchising, visit www.mediweightlossfranchising. com
overComing The r e Al e s TATe
r oAd Blo C k: 5 Tips For s m Ar Ter
Fr An C hise g ro WTh
Navigating the real estate landscape has always been a challenge, but today’s market presents even greater obstacles. Rising construction costs, limited site availability, increasing interest rates, and shifting consumer behavior are all reshaping how brands approach growth.
Franchise brands, in particular, face fierce competition for prime locations, making it harder than ever to secure viable sites. As growth remains essential to sustaining a brand’s legacy, now is the time to adopt innovative strategies that minimize uncertainty and maximize long-term success.
With over 15 years of experience developing and executing growth strategies for growing brands, and now serving as the VP/ Development at Taco John’s, I’ve seen firsthand how the real estate market has evolved - and have proven tactics on how to navigate it. To help others overcome today’s challenges, I’m sharing five key strategies to turn real estate roadblocks into growth opportunities.
1Implementing Proactive Planning
Success in real estate begins long before a site is selected. A comprehensive, proactive market planning strategy means
understanding not only where your brand stands today but also where it aims to be in five or ten years. This involves building a multi-layered approach incorporating different building footprints with flexibility for different markets and conducting in-depth market analysis using geospatial data and predictive modeling to pinpoint high-potential areas. By gaining a clear understanding of the market now, brands can anticipate and adapt to changes in the local economy and consumer behaviors, ensuring their growth plans remain flexible and future-proof.
A proactive mindset also includes staying ahead of regulatory challenges and zoning restrictions. A strong franchisor development program provides handson support to franchisees, offering expertise from real estate and development professionals, assistance with construction planning, and personalized business models informed by predictive data. The key is clear, early communication -
ensuring franchisees know they have a dedicated partner ready to troubleshoot obstacles before they become costly delays. By setting this proactive tone from the start, brands create a smoother, more efficient development process that drives long-term success.
2o
ffering concierge-Level site selection support
For franchisees, finding the perfect location can feel overwhelming, especially for first-time business owners or those new to the category. That’s why providing one-on-one concierge-level support through each step of the process is essential. At Taco John’s, our team of experts gets involved early in the Path to Ownership process and works directly with franchisees to evaluate growth markets then eventually sites, conduct traffic studies, and due diligence. As a franchisor, it’s not just about expanding the brand - it’s about equipping franchisees with the resources and tools they need to thrive. With countless investment options available across various segments, they chose your brand. It’s your responsibility to guide them every step of the way.
This level of support not only reduces stress for franchisees but also ensures consistency in the site selection strategy. Every location should align with the brand’s growth goals and resonate with its core customer base. By streamlining the process and providing expert guidance, franchisors empower franchisees to focus on what they do best, running a successful business.
3Finding your sustainable Growth strategies
Not every opportunity is the right opportunity. One of the biggest mistakes brands make is expanding too quickly without a sustainable growth plan or signing numerous agreements without the right tools and support to convert those signatures into sites and operational businesses.
With responsible franchising and responsible growth becoming a major focus in the industry, now is the time to move beyond buzzwords and put those principles into practice. This means not
only prioritizing deliberate expansion but actively pursuing it through growth tools and platforms that foster long-term success.
At Taco John’s, we’ve implemented a Path to Ownership structure and an optimized business model to create a robust framework for franchisee support, so that we can maintain sustainable growth by ensuring franchisees will be able to stand on their own before expanding.
A well-rounded growth strategy also involves exploring non-traditional real estate options. From drive-thru and travel centers to smaller footprint locations, these flexible formats can unlock opportunities in high-demand areas. Diversifying your real estate portfolio not only mitigates risk but also enhances brand accessibility, ensuring your concept can thrive in various environments.
4Adapting to Market trends
Consumer behavior is constantly evolving, and your real estate strategy should follow suit. Factors like remote work, urban migration, and the rising demand for delivery services are reshaping site selection priorities. Continuously analyzing market data is essential for staying ahead of these trends and making informed decisions.
Understanding regional preferences is another critical component. A site that thrives in one market may not perform as well in another. Collaborating with local brokers and utilizing data-driven insights can provide valuable guidance, ensuring your locations align with the needs and habits of the surrounding community. Flexibility and responsiveness are key to adapting quickly to these shifts.
5competitiveDifferentiation of Real estate tactics
In a competitive market, differentiation is crucial. Brands that rely solely on traditional site selection methods risk losing valuable opportunities. Instead, set yourself apart with a relationship-driven approach. Building strong partnerships with developers, brokers, banks, and landlords can provide access to premium real estate options before they hit the open market.
Additionally, leverage your brand’s legacy and loyal customer base to negotiate favorable terms. Landlords are often eager to partner with established brands known for driving consistent foot traffic and generating buzz within a community. Emphasizing your brand’s value proposition in negotiations can give you a competitive edge when securing prime locations.
While the current real estate environment presents undeniable challenges, it also offers opportunities for brands willing to adapt and innovate. By implementing proactive planning, providing hands-on support, and committing to a sustainable growth strategy, franchisors can navigate roadblocks with confidence.
Looking ahead, development executives must recognize that smart growth is no longer just a brand differentiator - it’s a necessity. For those navigating the complexities of the real estate market, these strategies can serve as a practical roadmap to long-term success. v
suCCess mAde simple: A Ceo’s revieW oF Be useFul:
7 rules for life by Arnold Schwarzenegger
He came to America with nothing and barely spoke the language. But Arnold Schwarzenegger got to work and conquered every field he entered, from bodybuilder to movie star and politician. I think he may be the most successful human being of our lifetime.
So, I was inspired to read the lessons in this book, from a man who learned them by living them. Schwarzenegger calls his book a tool kit for “knowing where you want to go and how you’re going to get there, as well as having the willingness to do the work . . . [and] the capacity to shift gears when the journey hits a roadblock.” Schwarzenegger has made many mistakes,
Ray Titus United Franchise g roup CEO and a uthor
some of which were devastating to those around him, and he doesn’t shy away from them here. But whatever you think about the man, you have to admire his determination in learning from his mistakes so as not to repeat them. It’s one of the reasons I recommend this book to anyone who wants to guide a young person starting out in life, whether you’re their parent or their employer. It also can have value for someone established in their career; as Schwarzenegger himself demonstrates, it’s never too late to learn something new or adjust one’s attitude.
Of all the rules Schwarzenegger sets out, I came away with three takeaways that resonated even more than others:
takeaway #1: have a clear Vision
This is Schwarzenegger’s first rule, and I agree; everything starts with knowing what you want and where you want to go. Most people are not as clear in their vision; they have too many different options and they can’t focus on one specific life plan. Focus is critical; the fewer options you give yourself, the easier it is to realize the vision. Imagine if Schwarzenegger had set his sights on all three of his career goals at once. How could he fully devote himself to one if he was already thinking of the next career?
takeaway #2: hard Work Works
It’s the only tactic that always works for any goal you attempt, writes Schwarzenegger, who clearly believes in it. He trained five hours a day, every single day, for 15 years to become the world’s top bodybuilder. When he retired from bodybuilding and decided to become a top movie star, he put in the same amount of time to study acting and later devoted those same daily hours to politics. I’ve always believed hard work can make up for a lack of experience and knowledge. You may not be able to match the competition in experience, but you can outwork them every day and eventually match them or even surpass them. If you want to be great at something, you have to put in the time and do the work.
takeaway #3: Plan B Is a Plan to Fail
Bonus Read:
People make Plan B as a fallback when Plan A doesn’t work. They’re planning to fail – why would anyone plan to fail? “The second you create a backup plan,” he writes, “not only are you giving voice to all the naysayers, but you are shrinking your own dream by acknowledging the validity of their doubts.”
A contingency plan is different; it’s your strategy for dealing with things beyond your control, like a recession or a kink in the supply chain. You’re allowing for unexpected setbacks, not failure.
the Bottom Line: the simple Formula for success
It’s a matter of having a clear vision, fully committing to it and working hard to bring it to life. Arnold Schwarzenegger started at the bottom of each career he tried, sold people on his value when many were literally laughing at his ambitions, and came out on top every time. And here we are, looking back at his amazing career in fitness, entertainment and politics and ahead to what he calls his “fourth act” of helping the world – starting with this book.
I’d brag that I live by many of the core values Arnold Schwarzenegger promotes, but our beliefs have been the foundation of society since long before either of us thought of them. We just wrote them down and explained how we follow them in our daily lives – Schwarzenegger in Be Useful and I in Laws of Inevitability.
The first of many books I’ve published over the years, Laws of Inevitability is a short book with 42 concise rules you can read in one sitting. My intent was to provide a list of essential behaviors and beliefs that the reader can work on one at a time until they become ingrained. These laws are “inevitable” because sooner or later, everyone will encounter them. I simply observed them and wrote them down: “Complainers Lose,” for instance, “Be the Bigger Person” or “Change Is Not a Four-Letter Word.”
Embracing change; that’s the big one. Many of the principles in these two books will require people to branch out of the norm – to change. Schwarzenegger did it. So can you. So can we all.
The Fu T ure o F Fr An C hise g ro WTh: h o W Co-Br Anding, mArke T e xpAnsion & d igiTAl i nnovAT
ion Are r esh Aping s u CC ess
In today's competitive market, franchise growth hinges on a strategic, multi-faceted approach that integrates cobranding, market expansion and digital innovation. These elements are not just buzzwords; they are the pillars of sustainable success.
At GoTo Foods, our remarkable achievement of signing 1,177 franchise agreements in 2024 and maintaining four consecutive years of net unit growth exemplifies the power of this approach. Our platform company model, designed to
optimize operations, maximize efficiencies and accelerate expansion, has been instrumental in driving this growth.
co-Branding as a key Growth Driver
Co-branding has emerged as a pivotal strategy behind GoTo Foods’ franchise expansion, particularly for brands like Auntie Anne's, Cinnabon, Jamba, and Carvel. In 2024 alone, we signed 353 co-brand deals across 173 locations in 24 states, with nearly half in streetside locations, expanding beyond traditional mall formats. Housing multiple brands under one roof creates operational efficiencies, optimizes real estate use, and
expands customer reach. For franchisees, co-branding offers a streamlined investment opportunity. Shared backof-house operations, cross-training of team members, and consolidated supply chains reduce costs and have potential for enhanced revenue. Meanwhile, customers enjoy greater convenience with a variety of choices in a single location.
Our success in co-branding is a testament to the power of our platform company model, which provides shared resources, including technology, marketing and synergistic brand power. This approach ensures that each brand retains its unique identity while benefiting from shared operational support.
Market e xpansion: targeting high-Potential Growth Areas
Smart market expansion begins with datadriven research and a deep understanding of local markets. Brands must analyze regional demographics, competition, and consumer behavior to identify markets with strong growth potential. Once identified, it’s crucial to tailor strategic development incentives to facilitate franchisee entry and
success in these markets. At GoTo Foods we offer operational training, marketing resources, and hands-on guidance from day one. Growth in new territories isn’t just about planting flags; it’s about creating the right conditions to give franchisees the best chance for long-term success. We emphasize collaboration with franchisees, leveraging their local insights to fine-tune operations and strengthen community ties. When brands and franchisees grow together, expansion becomes both strategic and sustainable.
Digital Innovation: enhancing the Franchise and Guest e xperience
Technology plays a crucial role in today’s franchise landscape. From operational efficiency to enhanced customer engagement, digital tools are transforming the way brands grow and thrive. At GoTo Foods, we’ve integrated AI-driven technology to personalize the guest experience. Our digital platforms offer tailored menu recommendations, loyalty rewards, and streamlined ordering processes, resulting in increased customer satisfaction and higher average check
sizes. For franchisees, these tools provide valuable insights into customer behavior, enabling data-driven decision-making.
Furthermore, our commitment to innovation enhances franchisee support. Real-time analytics, mobile-friendly training modules, and automated operational systems empower franchisees to operate more efficiently. Brands that invest in digital solutions not only create better customer experiences but also increase franchisee success.
conclusion
Franchise growth is no longer about choosing one path; it’s about building a well-rounded strategy that integrates innovation, strategic expansion, cobranding, and strong franchisee support. At GoTo Foods, we’ve seen how this multi-faceted approach drives sustainable growth, strengthens brand integrity, and enhances the customer experience. As the industry continues to evolve, brands that remain adaptable and intentional in these areas will be best positioned to thrive for years to come. v
sTAr Ting sTrong:
12
Proven
Bes T Prac T ices for
o
n B oarding n ew franchisees
Onboarding isn’t just about paperwork and procedures
- it’s the first step in shaping a successful, committed franchisee who embodies your brand’s values and builds growth across locations. Done well, onboarding transforms a new partner into a brand ambassador. Done poorly, it risks costly disengagement and underperformance.
How can you optimize franchisee onboarding? Here are 12 best practices I have seen succeed in numerous franchises I have led and worked with as a consultant:
1Design the Franchisee Journey Before Day one
A great onboarding process begins before a franchisee opens his or her doors. Map out a comprehensive “franchisee learner journey” that spans pre-training, launch support, and ongoing development. This journey should include clear milestones,
skills assessments, and built-in coaching to foster confidence and clarity.
2create customized Learning Paths
No two franchisees are alike. Some bring retail experience, others entrepreneurial energy but no industry know-how. Leverage adaptive learning platforms or modular eLearning so that training is responsive to individual experience levels. This personal touch sets the tone for support and success.
3Ignite Brand Passion
Early in onboarding, immerse franchisees in the brand’s purpose, story, and customer promise. Use powerful storytelling, brand videos, and founder interviews to show - not just tell - what makes your franchise exceptional. Passion is contagious! Spark it early.
4Introduce “Ingagement” from Day one
Ingagement, which I introduced in my book Ingaging Leadership: The Ultimate
Edition, is a leadership philosophy which I have seen work as the cornerstone of topperforming franchise systems. The central concept of Ingaged leadership is to not tell people what to do, but to engage their ideas, ambitions and even dreams.
So don’t just train franchisees, collaborate with them. Invite feedback, ask for ideas, and demonstrate that their voice matters. When franchisees feel heard, they invest more deeply.
5Build a Digital onboarding hub
Centralize resources in a digital learning portal or Learning Management System (LMS). Include operations manuals, training videos, checklists, FAQs, and a calendar of key milestones. This allows franchisees to access critical materials at their own pace while standardizing delivery across the network. Your LMS will also help you understand how far along your new owners are in your onboarding process, so you can offer encouragement and feedback every step of the way.
6Pair
new Franchisees with Mentors
Create a mentorship program where new franchisees are matched with highperforming peers. This not only accelerates practical knowledge transfer but also builds relationships within the network. Make it structured. Monthly check-ins, goal reviews, and shadowing opportunities can make a significant impact.
7simulate the Real World
Franchisees need more than theory, they need to practice. Include roleplays, scenario-based challenges, and operational simulations in your training. Teach your franchisees how to manage customer complaints, lead team huddles, or troubleshoot technical issues before opening day.
8coach Leadership skills early
Running a franchise requires leadership, not just operational execution. So train franchisees in managing people, motivating teams, and creating a valuesdriven culture. These “soft skills” often determine whether a franchisee thrives or merely survives.
9Use 30-60-90 Day Milestones
Structure onboarding over the first 90 days with specific learning goals and performance checkpoints. These should include tech proficiency, staff onboarding, customer service standards, and local marketing execution. Regular reviews ensure steady progress and keep the franchise company and the franchise owner aligned.
10create a Feedback-Rich environment
Encourage frequent two-way feedback. Franchisees should know how they’re doing, but you should also be listening. Conduct pulse surveys, use onboarding scorecards, and debrief after major milestones to refine the process and address gaps early.
Evan Hackel, As author, speaker and entrepreneur, Evan has been instrumental in launching more than 20 businesses and has managed a portfolio of brands with systemwide sales of more than $5 billion. He is the creator of Ingaged Leadership, is author of the book Ingaging Leadership: The Ultimate Edition and is a thought leader in the fields of leadership and success.
Evan is the CEO of Ingage Consulting, Delta Payment Systems, and an advisor to The Learning Network. Reach Evan at ehackel@ingage.net, 781-820-7609 or visit www.evanhackel.com.
11celebrate Quick Wins
Motivation is highest at the start - capitalize on it. Recognize achievements like first customer served, team fully hired, or a successful soft opening. Public recognition, small incentives, or leaderboard shout-outs go a long way in boosting morale among your new owners.
12emphasize continuous Learning
Onboarding is just the beginning. Outline a development path with future learning opportunities - advanced operations training, leadership certifications, or marketing masterclasses. When franchisees see a clear path to grow, they are more likely to stay, engage, and perform.
Final thoughts
Franchisee onboarding is one of the most strategic tools at your disposal. It’s where relationships are built, expectations are set, and performance habits take root. By infusing the onboarding experience with structure, personalization, and collaboration, franchisors create not just operationally ready partners—but brand believers.
Remember, Ingagement starts when a franchise embraces the idea that everyone in your organization can actually love their jobs, not just do their jobs. Empower your franchisees to love your brand, and they’ll help it thrive. v
To Wn pride® Brings u nique g oods And CommuniT y s piriT T o sTAT e College, pA
State College, PA, is about to experience something truly special! The first-ever Town Pride® full franchise just opened in this vibrant college town.
As the newest addition to the local business scene, Town Pride State College promises to not only offer high-quality, custom-made products but also bring a wave of community spirit and positive social change to the area. This is no ordinary retail store; it’s a celebration of community, a showcase of sustainable practices, and a platform for female- and family-owned businesses across the country.
“We are incredibly proud to bring the unique offerings of Town Pride® to State College and Central PA,” said Lisa Farren, the owner of the new Town Pride® franchise. “Our mission is to celebrate the community and all it has to offer, and we look forward to collaborating with both locals and organizations to create something truly special.”
What makes Town Pride State College so appealing is its curated collection of beautiful products and its deep commitment to sustainability, ethical practices, and community engagement. It’s a place where shoppers can feel good about their purchases, knowing that every item has been sourced with care and each product supports values that extend beyond the bottom line.
sustainability at the core
At the heart of Town Pride® is a strong emphasis on sustainability. The products sold in the store are not only made or finished within the USA but also sustainably produced.
For many consumers, the environmental impact of their purchases is an increasingly important consideration. Their commitment to offering eco-friendly and sustainable products gives State College residents a chance to make a positive environmental impact with every purchase.
From upcycled materials to locally sourced ingredients, Town Pride® ensures that its products are crafted with a focus on reducing waste, conserving resources, and supporting ethical production practices. This attention to sustainability is more than just a marketing tool; it’s woven into the fabric of the company’s identity and entire knit collection! The dedication Town Pride® has to environmental stewardship speaks to the growing desire for businesses to be more mindful of their ecological footprint.
community Impact and collaboration
While the products that Town Pride® has to offer are exceptional, the company’s broader mission goes beyond retail - It’s about creating meaningful connections with the local community and
contributing to the town’s unique character. Lisa Farren, owner of Town Pride State College has a vision for her store - to foster collaboration with local organizations and community members to create a space that truly represents State College. This isn’t just a franchise opening—it’s a chance for residents to engage in something bigger than themselves.
“We look forward to collaborating with both locals and organizations to create something truly special,” said Farren. This commitment to collaboration means that Town Pride State College will not only be a place to shop but also a place where people can gather, connect, and celebrate what makes State College such a vibrant community. By working with local community groups and nonprofit organizations, Town Pride State College aims to be more than just a business—it aims to be a hub for cultural exchange and community involvement.
In many ways, the arrival of Town Pride® in State College is a reflection of the town’s values: a mix of pride in local traditions, a forward-thinking approach to sustainability, and a deep sense of community. The store is poised to become a place where both residents and visitors can shop with purpose and support causes that align with their values.
Giving Back to the community
The commitment Town Pride® has to the community extends beyond collaboration with local groups—it also actively engages in give-back initiatives. A portion of the proceeds from sales at Town Pride State College will go toward supporting local charities and causes, further strengthening the store’s role in making a positive
impact. This emphasis on giving back is part of a broader goal of Town Pride®, aligning purpose with profit.
In a world where many consumers are increasingly skeptical of corporate motivations, Town Pride® offers a refreshing alternative: a business that puts people and the planet first, alongside profit. This holistic approach to business not only drives customer loyalty but also cultivates a sense of pride among those who choose to support their stores.
A Bright Future for state college
As Town Pride® opens its first “Sister Store” in State College, PA, it’s clear that this is more than just a retail store—it’s a movement! It’s a chance for the residents of State College to invest in a business that shares their values and is committed to making a difference. Their commitment to community, sustainability, and ethical practices is exactly what the modern consumer is looking for.
For State College, this store is an exciting new addition, one that reflects the town’s spirit of collaboration, innovation, and pride in local culture. Whether you’re looking for a unique gift, an environmentally friendly product, or simply a place to connect with like-minded people, Town Pride State College is sure to become a staple of the State College community. And with the ongoing leadership of Lisa Farren and the franchise’s commitment to making a difference, the future looks incredibly bright for this exciting new venture.
Bring town Pride to your community
Curious about bringing a bit of Town Pride to your own community? Visit www.townpride.com to learn more about the company, its mission, and how you can explore franchise opportunities to be part of something meaningful and locally driven. v
Building an ai - d riven f ranchise is T he Key To e fficiency and s uccess silver & smar T: why senior-focused franchises are a B rilliant investment h ear T To h ome m eals: food for T he s oul — and your f ranchising fu T ure
s E nior car E F ranchising
Cover Story
44 Heart to Home Meals: Food for Your soul – and Your Franchising Future
Franchisor
in Depth
50 Avendelle Assisted Living: The aging Population Boom
52 Handyman Connection: navigating Franchise challenges and opportunities
Franchisee in Action
48 TruBlue: local doctor’s launch TruBlue to help Families age in Place safely
Expert Advice
46 Chris Conner: silver and smart: Why senior Focused Franchises are a Brilliant investment
54 Jeff Salter: Building an ai driven Franchise is the Key to Efficiency and success
Snapshot
56 Caring Senior Service: Earns spots on two Franchise Business reviews lists
58 A Place at Home: Expands northeast Presence With First connecticut location
he Ar T T o h ome m e Als:
F OOD FOR T h E S OUL — An D YOUR FRAn C h ISIn G FUTURE
Backed by 60+ years of expertise and built for modern franchisees, Heart to Home Meals is redefining what it means to make a difference.
It often begins with something deeply personal — a memory of a grandparent’s smile when their favorite meal was delivered, or a parent who longs to stay in their own home but struggles to cook for themselves. Moments like these can spark a quiet realization: Food doesn’t just nourish the body — it can also offer comfort, connection and care.
For many Heart to Home Meals franchisees, that moment of recognition becomes a call to action. They don’t set out just to open a business. They set out to show up for others the way someone once showed up for their family or someone they cared about.
That’s what drew Lisa and Wayne Miller to the brand. When Lisa saw how much
her own parents valued the Heart to Home Meals service, she knew it was something their community needed, too. Or take Tim Young, a longtime business owner who found himself craving more meaning in his work. “When you believe in what you're doing,” he says, “you can see the impact of your work on people’s lives.”
That’s the magic of Heart to Home Meals — a franchise designed to deliver more than food. It delivers independence to seniors, connection to communities and purpose to people ready for their next chapter.
A Mission that Meets the Moment
Today, nearly 1 in 6 Americans is over the age of 65. By 2030, that number will rise to 1 in 5[¹] — and the vast majority of these older adults want to remain in their homes as they age. But the systems designed to support them are stretched thin. Home care agencies face staff shortages. Family caregivers are burned out. And as these
needs grow, so does the opportunity to deliver reliable solutions that help seniors maintain their independence and quality of life.
At the same time, thousands of working professionals are stepping back and reassessing their careers. After years in fast-paced industries or rigid corporate environments, they’re looking for something different: more freedom, more flexibility and more meaning.
Heart to Home Meals was created to meet this moment — not just in the U.S., but around the world. The franchise is built on the proven models of Heart to Home Meals in Canada and Wiltshire Farm Foods in the UK, both of which have seen remarkable growth serving aging populations. After decades of success internationally, the brand launched in Eastern Massachusetts in 2019 and has since expanded rapidly, now serving thousands of seniors annually. 612.341.3100 | HotDishAd.com 3500 Vicksburg Lane N., Suite 400-361 Plymouth, MN 55447 1
Heart to Home Meals exists at the intersection of a growing societal need and a shifting professional landscape. It offers a scalable solution to an urgent challenge — and a path for purpose-driven people to build meaningful, sustainable businesses.
Built to Deliver — and to Matter
Franchisees don’t cook the meals or provide hands-on care. Instead, they lead territory-based operations — managing customer relationships, building community connections, overseeing a small team and driving local marketing. Behind the scenes, Heart to Home Meals handles everything else: food production, systems and processes, menu innovation, compliance and ongoing training.
The result is a franchise model that delivers on multiple levels — emotional purpose, practical support and real financial potential. With low overhead, recession-resilient demand and recurring customer relationships, it's a business built for longevity and designed for those who want to lead with heart without sacrificing returns.
Every interaction — from a routine delivery to a quick call — becomes a moment of care. For many seniors, that connection is just as meaningful as the meals themselves. Franchisees aren’t just building businesses. They’re creating lasting impact in the lives of seniors and their families.
“It’s obvious that they care about us, and they’ve built a business model that lets franchisees succeed without paying excessive fees or royalties,” says Wayne Miller, a franchise owner. “Heart to Home Meals has been fantastic.”
That’s why the brand attracts people from all walks of life: former healthcare professionals, logistics pros, corporate leaders and family teams looking to build something meaningful. What unites them isn’t a shared background — it’s a shared desire to do work that feels good and does good.
And they’re never left to figure it out alone. Backed by global food delivery leader apetito™, Heart to Home Meals brings more than 60 years of senior nutrition expertise and three decades of franchising success to every U.S. location — plus
It’s obvious that they care about us, and they’ve built a business model that lets franchisees succeed without paying excessive fees or royalties,” says Wayne Miller, a franchise owner. “heart to home Meals has been fantastic.
robust onboarding, marketing support and strategic guidance that evolves with franchisees as they grow.
Be the Difference someone’s Waiting for
The urgency is real — and the timing couldn’t be better.
In the wake of the pandemic, the importance of reliable, compassionate in-home support has never been clearer. Families are more aware of the risks their aging loved ones face, and seniors themselves are looking for trusted solutions that support their independence without requiring them to uproot their lives.
Meanwhile, the business landscape is shifting. Franchisees today aren’t just looking for passive income or fast wins. They want models with staying power — businesses that can weather economic uncertainty, serve evolving needs and create long-term value.
And they want to do work that aligns with their values. Heart to Home Meals offers all of that — plus the credibility of a brand with decades of success across North America and Europe. 612.341.3100 | HotDishAd.com 3500 Vicksburg Lane N., Suite 400-361 Plymouth, MN 55447 2
Heart to Home Meals checks every box: a recession-resilient service, a low-overhead structure, a clear and growing market and a mission that resonates across generations. And because franchise territories are
exclusive and filling quickly, the window to get in early — and build real momentum — won’t stay open forever.
“Be prepared, come with empathy and care about what you do,” Tim Young advises. “Because this really is a unique business where you can be successful and do something meaningful.”
Heart to Home Meals: Where Purpose Meets Potential
Whether you're stepping away from the corporate world, starting a family-run business, or simply looking to lead with heart, Heart to Home Meals offers a chance to do more than build a future — it offers a chance to make one better.
It’s not just a franchise. It’s a movement toward more dignity, more connection and more care — one meal at a time.
Ready to serve more than meals?
Contact Richard Peroe, Senior Director of Franchise Development, at 757 818-5088 or Richard.Peroe@hearttohomemeals.com.
1. 2020 Census: 1 in 6 People in the United States Were 65 and Over
Lisa & Wayne Miller, franchisees from nova Scotia
s ilver & s m Ar T:
w hy senior- f ocused franchises a re a Brillian T i nves TM en T
Active lifestyles. Greater health awareness. Breakthrough medical advances. Evolving living arrangements. Delayed retirement. These are just some of the factors fueling the growth of our aging population. In fact, the U.S. is projected to see a 47% increase in adults aged 65 and older over the next 25 years, a shift driven in large part by the Baby Boomer generation.
When it comes to business investments, it’s wise to follow the money—and the momentum. Senior-focused franchises offer both. They’re rooted in a recessionresistant industry and supported by the proven systems of franchising. While we celebrate longer life expectancies and agedefying active lifestyles during retirement, we also face a growing list of challenges. And senior-specific franchise concepts are meeting these challenges head-on.
Investing in a senior-related franchise means tapping into a purpose-driven
business model that not only supports your financial goals but genuinely improves lives. From caregiving to communitybuilding, this is an industry where you can do well and do good.
the Retirement Money Maze
Retirement isn’t as easy as riding off into the sunset with a plaque and a hefty pension anymore. With a complex list of financial products, many seniors find themselves staring down a confusing maze of 401(k)s, IRAs, Social Security decisions, and Medicare supplements, all while wondering if their savings will last as long as they do.
There’s an urgent need for education and guidance to help retirees navigate these waters, and why Retirement Training Centers of America is a franchise worth a serious look. This brand offers free, highquality retirement planning workshops that help attendees avoid the most common (and costly) financial missteps. The format is accessible and packed with real value, empowering older adults to make informed decisions about their futures.
As a franchise partner, you’re not just
providing a service—you’re offering peace of mind during one of life’s most uncertain transitions. In a world where financial confusion is common and professional advice can be expensive, this franchise stands out as both helpful and highly relevant.
solving the caregiver Gap
More than 6 million Americans are currently living with Alzheimer’s , and that number is climbing fast. Combine that with skyrocketing cases of dementia and inevitable mobility issues, it’s clear we’re in a care crisis. Families want to help, but they’re stretched thin—juggling kids, careers, and cross-country moves. The result? A massive shortage of available caregivers, not just for those struggling with memory-related symptoms, but people who are in need of extra help as they age in place.
Franchises like Loyal Care are stepping in to fill the gap. This in-home care franchise delivers trusted, compassionate support to seniors who need help with everything from medication reminders to companionship. Loyal Care allows aging adults (and those with disabilities)
Chris Conner has worked in the franchise development industry for almost 20 years and helped over 600 brands franchise their brand and develop franchise distribution channels. He founded Franchise Marketing Systems in 2009, which now includes a team of 27 franchise consultants based in and Canada and supports brands around the world to grow and scale through franchise expansion.
Visit www.fmsfranchise.com for more information
to stay safe and comfortable in their own homes while giving families a trusted ally in caregiving. Potential franchisees will find that it’s a rock-solid opportunity in a recession-resistant industry with built-in demand and a mission to be proud of.
Let’s Get Active
If you picture rocking chairs, piña coladas on the beach, and stitch work when you think of retirement, it’s time for an update (everything but the piña coladas, that is). The rise in health awareness and the popularity of low-impact group activities point to a clear shift in activity for the 65+ crowd. Seniors today are seeking opportunities to stay mobile, social, and engaged.
That’s where More Than Pickleball comes in. This franchise caters to the growing number of older adults who want to stay active without committing to high-impact sports. Members and guests can walk in and play at their leisure or join a structured clinic. Plus, the franchise attracts all
generations, so you aren’t limited to just the senior crowd.
More Than Pickleball offers a unique way to serve this demographic with a business model that encourages fun, fosters community, and supports wellness. It offers membership options for all skill levels, making it the perfect investment with recurring revenue!
solo seniors
Here’s a surprising stat: seniors are more likely to live alone in the U.S. than anywhere else in the world — a stat that sings to the tune of 27% of adults. Why? Higher divorce rates, longer life spans, and the simple fact that many people outlive their spouses. While independence can be empowering, it also comes with challenges—loneliness, safety concerns, and a lack of daily support.
Franchises like Compassionate Connections are answering the call. As the name implies, their services go beyond physical care to offer much-needed companionship,
“ Whether you’re called to care, educate, energize, or entertain— there’s a senior-focused franchise to match your mission. Now’s the time to invest in a business that not only grows your income but improves lives.
conversation, and emotional support. For many solo seniors, that human connection makes all the difference—boosting mood, maintaining cognitive function, and even helping reduce hospital visits. The brand focuses on personalized care for each client and prioritizes building long-lasting relationships, making it a standout in the industry.
Is a senior-Related Franchise in your Future?
Whether you’re called to care, educate, energize, or entertain—there’s a seniorfocused franchise to match your mission. Now’s the time to invest in a business that not only grows your income but improves lives. As you seek out franchises to match your passion, connect with my team at Franchise Marketing Systems to guide you. We work with franchises that span all industries and will be able to help you narrow down your choices to one that fits your goals and your budget.
Visit www.franchisemarketingsystems. com to learn more.
lo CAl d o CT ors lAun C h TruBlue To
help FA milies Age in pl AC e sAFely
Dr. Magued Rizk and Dr. Miriam Rizkalla have spent their careers caring for others — Magued as a physician in the prison system and Miriam as a family doctor in an outpatient setting. But after more than a decade of helping patients, the husband-and-wife duo from Bakersfield, California, are expanding their mission beyond medicine.
In December of 2024, the couple opened TruBlue Home Service Ally of West Bakersfield, a franchise focused on home maintenance, repairs and safety modifications to help seniors and families age in place. While launching a business may seem like a sharp turn from their careers in health care, for the Rizks, TruBlue is a deeply personal endeavor.
“Our 11-year-old daughter Mia was born with a severe neurological condition that has left her wheelchair-bound, so we’ve struggled with several things around the house,” said Magued. “TruBlue can help people like us.”
Over the years, the Rizks experienced firsthand how the physical barriers in a home can become emotional ones too, not to mention the difficulty of finding trustworthy, professional services to make their home safer and more accessible for their daughter. From showers to stairs to doorways, everyday obstacles became constant reminders of how homes aren’t always designed for families with mobility challenges. And as they cared for aging loved ones, including Magued’s father, the same issues kept surfacing.
“My father also needed help while he was aging,” said Magued. “Every house has someone who needs accommodations for safety, and there’s no one around in the area to help.”
After seeing countless patients also facing similar struggles, they decided to take action and began to look for a way to serve families like theirs. That search quickly led them to TruBlue.
Although numerous options exist in the senior home maintenance industry, a significant need persists. Many in-home senior care services primarily handle basic tasks like light cleaning, bathing and meal preparation. TruBlue distinguishes itself by offering comprehensive assistance, encompassing both interior and exterior home support, enabling seniors to age securely at home for an extended period. From replacing lightbulbs and raking leaves to implementing significant home modifications for senior safety, TruBlue delivers dependable home maintenance services for seniors and their busy families.
“We liked TruBlue because we thought it’d be a good fit for our area,” said Magued.
Dr. Magued Rizk
Inspired their wheelchair,
Inspired by their experience caring for their 11-year-old daughter who uses a wheelchair, the Rizks aim to make aging in place safer through trusted home maintenance services.
With backgrounds rooted in science and service, the Rizks saw franchising as a practical pathway to owning a business with a strong support system.
“We’ve always been employees, so having a business is new for us and we had no idea where to start,” Magued said. “We needed to be with a franchise that would guide us with this type of business.”
Now, through TruBlue, the couple is turning their family’s challenges into community solutions — helping seniors and families across Bakersfield stay in their homes longer, more safely and with greater peace of mind.
Although both still work in their medical roles — Magued full time and Miriam part time — the goal is to grow the business enough so that Miriam can transition to working from home and devote more time caring for their daughter. In the long term, they hope the business will not only bring financial return but also provide lasting value to the people they serve.
The transition from employee to entrepreneur has come with its own learning curve. But Magued encourages
others who are considering business ownership to take the leap.
“It’s very easy to stay an employee forever,” he said. “But having your own business and the ability to grow it yourself is worth it. It’s not easy; it’s a risk, but if it works, it’s really going to be worth it.”
Through TruBlue, the Rizks are blending their passion for care with a new kind of service — one that meets people in their most personal space: their home. And as they continue to build their business, their message to other families navigating accessibility challenges is simple: You’re not alone, and help is here.
For more information on franchising with TruBlue, visit: https://www.trubluefranchise.com/
About truBlue home service Ally:
TruBlue Home Service Ally® provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue’s services include handyman projects and to-do list chores, preventative home maintenance programs, kitchen and bath remodels, seasonal work, and senior modification services, all handled by professional, bonded and insured Tru-Pro® Technicians. TruBlue franchise owners are required to complete senior home safety certification programs through the NAHB and Age Safe America. As certified specialists, TruBlue franchisees are able to perform aging in place home safety assessments and can make recommended safety modifications as needed.
Th e Aging p opul ATion Boom:
Why n o W is T he Bes T Time T o inves T in s enior
living W iTh Avend elle Assis Ted living
America’s population is aging at a rapid pace, creating an ever-growing demand for highquality senior care. Families are seeking options that prioritize comfort, safety, and personalized attention, moving away from traditional, largescale facilities.
As a result, the senior living industry is not just expanding—it’s evolving. This shift presents a significant opportunity for investors looking to enter a resilient, highdemand market.
Residential Assisted Living (RAL) is emerging as a preferred choice, offering seniors a home-like environment with individualized care. Unlike large institutional settings, RAL homes provide a more personal experience, allowing residents to maintain their dignity and independence while receiving the support they need. Avendelle Assisted Living, a leading RAL franchise, is at the forefront of this movement, providing both an essential service and a strong investment opportunity.
the Growing Demand for senior Living
The need for senior housing is not a passing trend, it’s an economic and societal certainty. With increasing life expectancy and changing family dynamics, more seniors require assisted living solutions that maintain their independence while ensuring safety and comfort.
Many traditional senior care models struggle to keep up with this rising demand. Large assisted living facilities often face overcrowding and one-sizefits-all care models that fail to meet the unique needs of each resident. Families are now seeking smaller, community-oriented
environments where their loved ones can receive the care and attention they deserve.
This is where Avendelle Assisted Living shines. By offering small-scale, residentialstyle assisted living, Avendelle provides a more intimate and tailored experience for seniors, ensuring a higher quality of life while giving franchise owners a profitable and meaningful business model.
Why Residential Assisted Living Is a smart Investment
Investing in senior care is not just about capitalizing on an expanding market, it’s about providing a service that will always be essential. Unlike other industries that are susceptible to economic downturns, senior care remains a necessity, making it a recession-resistant business model.
the Franchise Advantage
For entrepreneurs looking to enter the senior care space, the franchise model offers key benefits that can increase their chances of success. Avendelle Assisted Living provides franchisees with a proven system and extensive support from day one. This includes assistance with site selection, zoning and permits, construction management, licensing, training,
Bill Bunting
operations, and marketing. Having an experienced team guiding them through these crucial steps allows franchisees to launch with confidence.
Additionally, franchisees benefit from brand recognition and a built-in support network. They are in business for themselves but not by themselves. The ability to connect with fellow franchisees fosters a sense of community and shared best practices, increasing the likelihood of long-term success.
Personalized, home-Like Atmosphere
Avendelle’s smaller residential homes foster a comfortable and familiar setting, helping seniors feel more at ease compared to large, institutional facilities. This model appeals to families who want their loved ones to receive individualized attention in a welcoming environment.
Low Resident-to- caregiver Ratios
By keeping populations small—typically 6-10 beds—Avendelle ensures that each senior receives the highest level of care. This personalized approach leads to better health outcomes and overall resident satisfaction, which drives referrals and sustained occupancy.
safety and Independence
Avendelle’s model balances safety with autonomy. Seniors benefit from built-in safety features and attentive caregivers while maintaining a sense of control over their daily lives—something that’s often lost in larger care facilities.
community and connection
Social isolation is a growing concern among the elderly, but Avendelle’s residential setting fosters close-knit relationships among residents and
caregivers. This connection contributes to better emotional and mental wellbeing, making Avendelle’s approach both practical and compassionate.
Avoiding common Pitfalls in Franchising
While franchising offers numerous advantages, prospective franchisees must take the time to choose the right opportunity. A common pitfall is rushing into a franchise without fully understanding its business model and leadership. Since franchising is a longterm commitment, selecting a brand with a strong support system and a track record of success is crucial.
Additionally, franchisees must recognize that while they receive extensive guidance, they are ultimately responsible for the operations and success of their business. The most successful franchisees are those who actively engage with their business, ensuring quality care and strong community relationships.
the Future of senior care Franchising
The outlook for senior care franchising is poised for significant growth over the next decade. With the baby boomer generation aging, demand for quality assisted living solutions will continue to rise. Consumers tend to trust established brands more than independent companies, making franchisebased senior care an increasingly attractive option for both investors and families.
Avendelle Assisted Living is leading the charge in transforming senior care, providing a model that meets the needs of today’s aging population while offering a lucrative and rewarding business opportunity. For investors and entrepreneurs looking to make a meaningful impact while securing their financial future, there has never been a better time to invest in senior living.
To learn more about Avendelle Assisted Living and franchise opportunities, visit www.Avendelle.com.
nAvig AT ing Fr An C hise Ch Allenges
And
o
ppor
T uniTies d uring Ameri CA’s
r e Tiremen T ‘ s ilver Tsun A mi’
America is an increasingly aging nation, with experts now dubbing the mass-exodus of Boomer retirement as a “Silver Tsunami.” The newlyminted phrase refers to the demographic wave of baby boomers (born between 1946 and 1964) entering retirement age, leading to a significant shift in the population's age structure and increased demand for senior services, healthcare, and retirement communities.
Identifying the strain on senior care and Living Facilities
Boomers make up around 21% of the U.S. population as of 2023, with this number set to surpass people under 18 by 2030 for the
first time in history. Per Urban Institute, the number of adults who will likely need help with basic care (aged 85 and older) is set to quadruple between 2000 and 2040. Investing in real estate, and the upkeep of existing nursing facilities to keep up with the newly aged population is already an increasingly uphill battle. Finding and keeping consistent, qualified staff is near impossible due to grueling, high-stress working conditions with little pay and no benefits.
A lot of retirees want to live in the comfort and privacy of their home for as long as possible. But with rising retirement costs and busy families, what does this mean for you and your aging loved ones
supporting seniors with a safe, Professional handyman e xperience close to home
Handyman Connection believes that aging with comfort and dignity is a right, not a luxury. For over thirty years, Handyman
has assisted homeowners of all ages and abilities in living comfortably, safely and independently in their homes, ensuring that their homes are accessible and wellmaintained. The brand understands the unique needs of seniors and is dedicated to providing top-notch services to help them age in place in the privacy and familiarity of their own home.
Whether it’s a small repair or a larger home improvement project, the Handyman Connection mission is always to leave the senior citizen feeling confident enough to live independently with customized solutions designed to prevent accidents and make daily tasks easier. From installing grab bars in bathrooms to adding ramps for easier mobility, Handyman Connection’s craftsmen work closely with customers to address their specific concerns and needs every step of the way. Safety is always the priority as franchise partners strive to improve the quality of life for seniors by enhancing their living spaces.
In addition to safety modifications, handyman services for seniors can also include routine maintenance tasks. Many elderly individuals may find it difficult to handle everyday household chores such as fixing leaky faucets, changing light bulbs, or repairing broken doors. Handyman Connection’s team is trained to assist with these tasks efficiently and effectively, allowing seniors to enjoy a worry-free home without the burden of repairs piling up.
“ In addition to safety modifications, handyman services for seniors can also include routine maintenance tasks.
Common Home Modifications offered at Handyman Connection:
• Grab bar installation
• Fixed or portable accessibility ramp installation
• Shower seat installation
• Walk-in tub installation
• Zero-threshold/walk-in shower installation
• Anti-scald device installation
• Motion-sensor faucet installation
• Countertop height remodeling
• Roll-out shelving installation
• Anti-slip flooring installation
• Motion-sensor lighting installation
• Door-widening (offset) hinge installation
• Pocket door installation
• Stairlift installation
• Door camera/caregiver camera installation
Bringing e xemplary service to Retirement hubs and communities nationwide
For
Docia Boylen, owner of Handyman
Connection of Golden, Colorado, home modification and assisted living projects are commonplace. Nestled amongst the Rocky Mountains, the city of Golden is a well-known, popular retirement destination.
“Our handyman services for seniors are thoughtfully designed to cater to the unique needs and requirements of elderly homeowners, ensuring that their homes are safe, comfortable, and well-maintained,” Boylen said. “We pride ourselves in our commitment to keeping the home a safe place for our customers.”
the Future of senior care in Franchising
Overall, the future senior living will be heavily influenced by the growing Boomer population, as well as the infusion of technology with personalized services and healthcare. This will be complicated by a combination of staffing shortages, long waiting lists for nursing homes and the rising cost of living.
Consequentially, the senior care space within franchising is expected to explode within the next decade to address the necessity for long-term living solutions, and quality, affordable care that will help loved ones maintain a high quality of life during what should be their golden years. v
Building An Ai - d riven Fr An C hise is
The k ey T o eFFi C ien C y And s u CC ess
Setting up a franchising business is far more detailed than merely having a good idea that should be replicated. It involves ensuring your business model is proven and scalable, creating a series of complex processes and developing an operating manual that will be used by future franchisees.
But imagine that you could generate this documentation more quickly and with fewer mistakes while you simultaneously
check for regulatory compliance issues. Artificial intelligence (AI), machine learning (ML) and automation are quickly gaining prevalence in the business world and that includes the franchising world. Not only are these technologies changing the way businesses operate, but they can also help businesses improve their customer experience, recruit, train and retain employees, and personalize marketing campaigns.
If you are operating a franchise, you need to consider adding AI to your franchise development strategy if you want to stay ahead of the competition.
An Innovative Brand
In the world of senior home care franchising, technology is not only changing the way franchisees implement a franchisor’s business model, it’s also revolutionizing how caregivers interact with their clients and manage their care.
At Caring Senior Service, for example, our use of AI is helping our franchisees and caregivers automate care plan management across multiple services. It also provides updates and prioritizes tasks so that caregivers can be more efficient.
For most franchisors, their foray into
AI usually begins with the use of virtual voice assistants to triage phone calls or to automate repetitive tasks. In other industries, some franchisees are even pushing their franchisors toward automation to solve problems associated with labor shortages.
But no matter how your franchise operates, the fact is that by embracing and adopting AI, ML or automation, you signal to potential franchise owners, employees, and future customers that your brand is innovative and forward-thinking.
And by integrating new technologies, you attract franchise owners who have a proactive mindset. This helps you foster a culture that highlights your willingness to change and take on new challenges.
tools for success
From customer service to marketing to operational efficiency, franchisors are always looking for ways to provide their franchise owners with the tools they need to stay a step ahead of the competition in their markets.
Adding AI into your franchising operations helps you analyze vast amounts of data so you can improve the customer experience, predict future trends in your industry and guide your decision-making.
Your franchise owners’ ability to provide excellent customer service is the key to retaining clients. With AI, your franchisees could automate simple tasks like processing orders or prioritizing customer questions so you can free up your customer service representatives to handle more complex issues. This not only makes customers happier, it allows your staff to spend more time with each customer.
AI can also help your franchisees better understand their market by forecasting everything from sales trends to optimizing a client’s care management. AI’s ability to analyze data quickly and efficiently helps you identify patterns and even gauge public sentiment so you can offer the right services for your market.
This combination of providing realtime service and predictive analytics enables your franchise owners to deliver
Caring Senior Service founder & CEO Jeff Salter began his career in senior care in 1991 working for a home health care agency in Odessa, Texas. Four months later, he started his own senior care service to provide seniors with the non-medical care they need to stay at home. In 2003, Caring Senior Service began offering franchises and today has locations in more than 50 markets nationwide. Salter believes that AI and other machine learning technologies are the future of the home care industry and has spoken at numerous conferences on the subject.
For more information on Caring Senior Service, please visit https://www.caringseniorservice.com/.
a personalized customer experience while giving them the data they need to proactively plan for future needs or disruptions.
By adopting AI early, you give your franchise owners the tools necessary to have the competitive edge to be No. 1 in their individual service areas.
Investment in operational efficiency
For a senior home care franchise, integrating AI is not just about technology for technology’s sake. It builds a more responsive system, so you are assured you are meeting your customers’ needs.
For example, AI can be used to monitor health conditions so caregivers can anticipate a client’s needs. This data can then be used to build a more comprehensive care management plan. It also helps home care franchise owners streamline resource allocation, so they know how best to staff their location.
But to be effective, AI needs to be built into your franchise’s development strategy and delivered throughout your system to support both brand-wide strategies and individual franchisees. This way, your franchise can predict the types of customized care your clients will need, giving your franchisees the competitive edge in their markets.
For example, AI’s predictive analytics can help you decide favorable locations for franchise growth, build personalized strategies for these locations and assist with workflow processes. AI also allows your franchisees to provide ongoing training or certification programs that allow employees to learn at their own pace. Employees can also learn through customized courses that are based on their experience level.
AI can also help your franchise meet
regulatory requirements by automating tasks to reduce human error, identifying potential risks and monitoring activities in real-time. This can free up compliance officers to focus on more strategic tasks. If your franchise is required to meet Health Insurance Portability and Accountability Act (HIPAA) or Payment Card Industry (PCI) requirements, adding AI into your operations can make risk assessments less daunting and protect you from data breaches or fines.
But adding AI as part of your operational development can’t be added on a whim. You need to take the time to consider where AI would be best suited in your organization and set clear objectives for incorporating AI, automation or machine learning.
Are you prepared to restructure your operational system to integrate AI into your tech stack? Do you understand the cost of integrating AI throughout your franchise network? Do you have franchisee buy-in, and do employees understand the impact it will have on their workflows?
Your timeline may vary depending on these factors. But if you want the competitive edge that AI, automation and machine learning can provide, you can start making small changes by adding the technology into aspects of your marketing and customer service operations first.
As you and your franchisees grow more accustomed to the technology, you can begin adding it into other parts of your franchise operations.
AI is here. And it’s here to stay. The sooner you begin experimenting with its capabilities, the sooner you can make the changes you need to keep customers happy, help employees do their jobs better and give your franchise the upper hand you need to grow your brand. v
C Aring s enior s ervi C e e Arns spo on TWo pres Tigious Fr An C hise Business r evie W lis T s
The non-medical home care service was named as a 2025 Top Franchise for Women and a 2025 Top Low-Cost Franchise
Caring Senior Service, a non-medical, personalized home care services company, announced today it has been named to both the 2025 Top Franchises for Women and the 2025 Top Low-Cost Franchises by Franchise Business Review (FBR).
The home care service company is one of only 100 brands to earn a spot on the franchises for women list and one of only 50 to be named to the low-cost franchises list.
“At Caring Senior Service, we are dedicated to providing franchising opportunities to a diverse group of entrepreneurs, and being named to both of these lists shows how effective this commitment has been,” Caring Senior Service CEO Jeff Salter said. “In addition to providing women with a path to successful entrepreneurship, we also offer candidates with more modest means the opportunity to become business owners.”
Franchise Business Review, a research firm that conducts independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of top franchises semi-annually in its Guide to Today’s Top Franchises, as well as industry reports throughout the year that highlight research on the top franchises in specific sectors.
Caring Senior Service was among 350 franchise brands,
representing nearly 9,000 female franchise owners, that participated in FBR’s research on the Top Franchises for Women. Its franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, financial opportunity, and work/life balance.
“Franchising is a fantastic option for women seeking business ownership on a full- or part-time basis,” said Michelle Rowan, president and COO of Franchise Business Review. “With so many franchise opportunities to choose from, it’s critical to do in-depth research to understand how satisfied current female franchise owners are with the training and support, work/life balance, financial opportunity, culture, and leadership of any brand they’re considering before making an investment. When you look at the brands on this year’s list of the Top Franchises for Women, 88% of women said they enjoy being part of their franchise organizations, and three out of four said they would recommend their franchise to others—powerful feedback for women considering the transition to business ownership.”
More than 12,000 franchisees representing 125 low-cost brands participated in Franchise Business Review’s franchisee satisfaction survey over 18 months. The brands that were named to the list of the best low-cost franchises to buy had to have high franchisee satisfaction and an investment of under $100,000 at the time their franchisees participated in FBR’s satisfaction survey.
ABoUt cARInG sen Io R se RVIce:
Caring Senior Service is a non-medical home care services company based in San Antonio, Texas. Founded by CEO Jeff Salter in 1991, the company provides assistance to seniors, the disabled population and any adult who may need help with the tasks of everyday living such as bathing, personal care, running errands and preparing food. After adding locations throughout Texas in the 1990s, the company extended its reach through franchising in 2002. It now boasts more than 50 locations throughout the United States. Caring Senior Service has also been named as one of the Franchise Business Review’s top franchises for the past four years, and has created programs to assist potential franchisees in choosing a location and training their staff.
In 2021, Caring Senior Service created a non-profit organization called Close the Gap in Senior Care to raise awareness of the overlooked and underserved aspects of senior care. Salter launched Close the Gap with an electric bike ride to each Caring Senior Service franchise location throughout the country, totaling more than 9,000 miles.
For more information on Caring Senior Service, please visit their website at https://www.caringseniorservice.com/
DISCOVER YOUR NEXT BIG FRANCHISE OPPORTUNITY
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Meet face-to-face with franchisors, attend informative seminars, and network with industry experts to guide you to your next business move!
Meet face-to-face with franchisors, attend informative seminars, and network with industry experts to guide you to your next business move!
Join us to take the next step toward turning your entrepreneurial dreams into reality.
Join us to take the next step toward turning your entrepreneurial dreams into reality.
Our franchise expos provide the perfect platform to explore a variety of franchise concepts across multiple industries, all under one roof.
Our franchise expos provide the perfect platform to explore a variety of franchise concepts across multiple industries, all
Meet face-to-face with franchisors, attend informative seminars, and network with industry experts to guide you to your next business move!
Meet face-to-face with franchisors, attend informative seminars, and network with industry experts to guide you to your next business move!
Join us to take the next step toward turning your entrepreneurial dreams into reality.
Join us to take the next step toward turning your entrepreneurial dreams into reality.
A pl AC e AT h ome e xpAnds n or The A s T presen C e W iTh Firs T ConneCTi C u T lo CATion
Local Fairfield County Owner Increases Access to In-Home Senior Care with Mission to Grow Multi-Generational Community
A Place At Home, a seniorfocused home care provider franchise, is thrilled to share the opening of its first Connecticut location in southern Fairfield County. A Place At Home - Fairfield South is locally owned and operated by Perrin Hamilton.
Hamilton is filling a growing need for senior in-home care solutions in one of the state’s most densely populated suburbs. His background is in operational strategy, focusing on launching and scaling new services, working with companies like DoorDash and Uber. His decision to open A Place At Home – Fairfield South was inspired by the challenges his grandparents faced while aging in place.
“Nearly every senior would like to age in place, but not everyone can do it on their own or even with the help of family caregivers,” said Hamilton. “This area is full of people who built their lives here. I want to help them not only stay here but thrive as they age.
A recent AARP study reveals that 75% of
people want to age in their homes, but only about half feel that they have the support in their community to do so. A Place At Home - Fairfield South aims to change that by providing a comprehensive suite of services, including in-home care, care coordination, senior living alternatives, and staffing solutions for local facilities. These services allow seniors to maintain their independence and enhance their quality of life.
Hamilton, who has lived in Fairfield County for over three years and is raising three young children in the community, is passionate about making a lasting local impact.
“This is where I live, where I’m raising my kids, and I wanted to build something that makes a difference in my community. By assisting seniors, we’re strengthening families and helping Fairfield County grow into more of a connected, multigenerational suburb,” said Hamilton. This new location serves southern Fairfield County, including Greenwich, Stamford,
Westport, New Canaan, Wilton, and Weston.
“We’re excited to welcome Perrin and his family into our franchise family,” said Dustin Distefano, Co-founder and CEO of A Place At Home. “He brings strong leadership and operational expertise, but most importantly, a passion for helping families face the challenges of aging with dignity and support. We’re excited to watch him grow in southwest Connecticut.”
For more information about franchising with A Place At Home, visit aplaceathomefranchise.com.
ABoUt A PLAce At hoM e:
A Place At Home offers a range of customized senior-focused care services, including in-home care, care coordination, and assistance in identifying and transitioning to senior living alternatives. The company is dedicated to preserving the quality of life for seniors by giving them the support they need to stay as independent as possible for as long as possible. Visit aplaceathome.com for more information
Perrin hamilton
h ow a rmy v e T eran m aTT r uggieri is r edefining s uccess wi T h Pillar To Pos T
VETE rans s UPP l EME n T contents
Cover Story
Expert Advice
66 Matt Schnurman: Top 10 Keys to Franchisee success
76 Ronn Torissian: From local roots to national reach: how smart Branding Fuels Franchise growth
Franchisor in Depth
64 Pillar to Post: Mission driven Momentum: how army Veteran Matt ruggieri is redefining success
What’s new
62 Franchising News Latest News from Veterans in Franchising
80 Superior Fence and Rail: gary and andrea locke
70 Philly’s Best Cheesesteaks: serving it Wit’ Pride: how Philly Veteran Bob levy Built a cheesesteak Empire on The West coast
74 Moran Family of Brands: Fuelled For The Future: drives Expansion With strong Q1 growth
Have Your Say
72 Go Mini’s: innovative storage solutions for homes and Businesses
82 Colt Florence: ready to leave The corporate World: Franchising could be The Way Forward
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68 Batteries Plus: Begins 2025 With 17 new Franchise signings, coast to coast store openings
78 Full Speed Automotive: Begins 2025 With 17 new Franchise signings, coast to coast store openings
84 Handyman Connection honors Veterans: Empowering heros Through Franchise ownership and community support
oFFI ce PRID e Ranked Among Nation’s Top Low-Cost Franchises
Entrepreneur magazine has once again recognized Office Pride Commercial Cleaning Services as one of the nation’s Top Franchises For Less Than $100,000.
o ffice Pride cEo d oug Phillip said the brand works to keep startup costs affordable for franchisees. “We are committed to keeping o ffice Pride a valuable investment for entrepreneurs with a stellar reputation, a proven business model and comprehensive training, so they can put their energy into building their business,” he said.
o ffice Pride ranked n o. 29 this year, up from n o. 37 in 2024. Entrepreneur’s ranking of top low-cost franchises considers startup costs and inclusion in the magazine’s prestigious Franchise 500, which is based on outstanding performance in areas such as costs and fees, size and unit growth, support, brand strength, financial strength and stability.
consistently ranked among the nation’s top franchises, o ffice Pride is also perennially recognized as one of the nation’s top franchise choices for veterans.
About Office Pride
o ffice Pride commercial cleaning s ervices, based in Palm harbor, Fla., is one of the most respected full-service commercial cleaning companies in the nation. o ffice Pride’s business was built on a strong set of core values that ensures business is conducted with integrity and that every customer receives the highest level of commercial cleaning and janitorial services.
To learn more about Office Pride, please visit OfficePride.com. For franchise opportunities, visit OfficePrideFranchise.com
Fo RD ’s G ARAG e Expands Reach in Virginia with Newly Signed Deal
Ford’s Garage – the burgers and craft beer restaurant inspired by the heritage of The Ford Motor Company, is thrilled to announce their newly signed development deal for Virginia as the brand’s growth continues full speed ahead. This deal with franchisee FG Nova, will bring three new restaurants to the Northern part of the state. The group is specifically looking at locations in Alexandria, Fairfax and Woodbridge, as they work to introduce new communities to the Ford’s Garage difference.
“We are thrilled to be working with my business partners to bring Ford’s g arage to n orthern Virginia and introduce this one-ofa-kind dining experience to the community,” said sunil Bastola. “With its high-quality food, immersive automotive theme, and strong brand appeal, it’s a perfect fit for the area. We look forward to building strong connections with local guests and creating a go-to destination for families, car enthusiasts, and food lovers alike.”
“We’re thrilled to announce our plans for these new locations in Virginia,” said Billy d owns, President of Ford’s g arage. “We’ve received an incredibly warm welcome from the r ichmond community at our current location and are thrilled to expand our reach further in the state. The Fg n ova franchisee’s commitment to excellence aligns perfectly with our brand values and we’re confident they’re the perfect group of franchisees to lead our growth efforts in Virginia.”
a s the full-service restaurant industry is projected to grow in the coming years, Ford’s g arage stands out by offering a unique dining experience that transports customers to a 1920’s garage. For more information on the franchise opportunity visit www.FordsGarageUSA.com/franchise
Allegra Marketing Print Mail, Image360
and RSVP Direct Mail Advertising Named Top Franchises for Less Than $150k
Allegra Marketing Print Mail, Image360, and RSVP Direct Mail Advertising—three of the leading brands under the Alliance Franchise Brands network—have been named to Entrepreneur Magazine’s prestigious list of Top Franchises for Less Than $150k. This recognition highlights the accessibility and strong value proposition each franchise concept offers to aspiring entrepreneurs looking to invest in a proven, scalable business model with a low initial investment.
“We are incredibly proud to see allegra, image360, and rs VP recognized as top franchise opportunities by Entrepreneur Magazine,” said lisa Buehler, President of Marketing and Visual communications for alliance Franchise Brands. “o ur brands are built to support independent owners with a path to success backed by industry expertise, ongoing support, and the ability to make a meaningful impact in their local communities. This award reinforces our commitment to making business ownership and growth in a flourishing industry achievable for entrepreneurs across n orth america, and we look forward to continuing that legacy for years to come.”
This latest recognition is part of Entrepreneur Magazine’s annual effort to spotlight franchise brands that combine strong performance with competitive investment levels. To determine the list, Entrepreneur evaluates companies based on franchise costs and fees, support, size and growth, brand strength, and financial stability, identifying top opportunities under the $150,000 mark. Earlier this year, allegra and image360 were also recognized in Entrepreneur’s 45th annual Franchise 500® list in the “Business s ervice” category.
The full Franchise 500 list can be found at www.entrepreneur.com/franchise500
Z I e BAR t Builds Early 2025 Success with Strong Q1 Growth, Expanding in Key U.S.
and International Markets
Ziebart, the global leader in vehicle appearance and protection services, is driving strong momentum in 2025 with multiple franchise agreements signed, new locations secured, and international expansion efforts underway. With a growing footprint in both the U.S. and abroad, Ziebart continues to reinforce its reputation as a premier provider of vehicle protection services.
Domestic Developments
Ziebart’s first store in Utah comes at the hands of local entrepreneur Mohammed giravi, who is targeting Bluffdale for the development of his location. o ut East, longtime franchise owner Paul shur is relocating his Ziebart business from Texas to Whitehall, Pennsylvania, while also acquiring two existing Ziebart stores in the state – one in s cranton and one in Quakertown –leveraging his experience to strengthen the brand’s presence in the region.
his investment comes at a prime time. The international Franchise a ssociation (iFa) recently released its annual Franchising Economic o utlook, projecting that Pennsylvania will add 948 new franchise businesses in 2025, making it the 6th fastest-growing state for franchise development in the nation this year.
“o ur continued franchise growth demonstrates the increasing demand for Ziebart’s premium vehicle protection services,” said Thomas A. Wolfe, President & Chief Executive Officer of Ziebart.
“Expanding in Utah, strengthening our footprint in Pennsylvania, and seeing franchisees move forward with their new locations reinforces the strength of our business model.”
International Growth and Expansion
Beyond domestic expansion, Ziebart is accelerating international growth with the renewal of its 60-year-old master franchise license with Uniban c anada, maintaining its strong market presence with 91 stores across the country.
For more information on franchise opportunities with Ziebart, please visit www.ziebart.com/franchise-opportunities.
To find a Ziebart near you, visit www.ziebart.com
m ission- d riven m omen T um: h o W Army
v e Ter An mATT ruggieri is r ede Fining
s u CC ess W iTh pill Ar To p os T
For many veterans, the transition from military service to civilian life is filled with uncertainty. Questions of purpose, career direction, and financial stability loom large. It’s not just about finding a job; it’s about rediscovering identity in a completely different environment.
For some, the loss of structure and camaraderie can be especially disorienting. That’s why more and more veterans are looking for paths that offer both independence and community, something franchising is uniquely positioned to provide.
Franchising offers the opportunity to operate independently while being supported by a proven system. For veterans used to working within structured environments but seeking autonomy, this balance is especially appealing. And for those with a deep desire to serve again, this time in their local communities, owning a franchise can be a natural extension of their military service.
A natural Fit for Franchise ownership
Matt Ruggieri’s story captures this perfectly. After serving eight and a half years in the U.S. Army, he transitioned into construction and logistics, eventually becoming a senior project manager in Pittsburgh. While successful on paper, he often found himself drained by the nine-to-five grind. “I was tired of working for other people,” Matt said. His wife, herself a successful entrepreneur, encouraged him to consider a change. “You don’t have to be miserable,” she told him. That moment became the catalyst for a new chapter.
His search for a better fit led him to Pillar To Post, a home inspection franchise known not only for its cutting-edge technology and strong reputation, but also its veteran-friendly culture. After attending a brand conference and completing training by December 2022, Matt officially launched his business in January 2023. He joined a territory already populated with eight other franchise business owners, but his drive and approach quickly set him apart. By the end of the year, he earned the company’s Rookie of the Year award.
Why Veterans e xcel in Franchising
Franchising’s systematized operations, step-by-step training, and proven processes provide a reassuring sense of structure, something many veterans are already accustomed to. For Matt, Pillar To Post felt like a natural fit. “It’s a premier brand,” he said. “They give you the best tools, the best tech, and a framework to do it right.”
More importantly, veterans like Matt aren’t just following a system, they’re improving upon it. Veterans bring a unique set of strengths to the table: leadership under pressure, an unshakable work ethic, and a service-first mentality. Pillar To Post recognizes that, and it’s one reason why veterans make up nearly a third of the brand’s franchise business owners.
turning Military skills into Business strengths
Matt credits his Army training with instilling the mindset needed to succeed as a business owner. “The military straightened me out,” he said. “I always wanted to be in the Army, and it helped me
get on track.” The structure and discipline stayed with him long after his service ended. He even earned a master’s degree, a pursuit made possible by the Army.
In home inspections, technical knowledge is key, but so is trust and professionalism. Matt focuses on doing thorough home inspections and explains findings in ways clients can understand. But beyond technical skill, he emphasizes marketing and relationship-building. “You have to market to marketers,” he said, referring to real estate agents. “They can tell when you’re putting in extra effort.” His approach? Be reasonable, be fair, and always show value. The people you want to work with will be drawn to that.
“ Even in a territory with multiple franchise owners, Matt never focused on competition. Instead, he doubled down on building strong relationships with local real estate agents.”
Facing the challenges of civilian entrepreneurship
Still, the road hasn’t been without bumps. Matt is honest about the mental grind of entrepreneurship. “Some days you’re the hammer, some days you’re the nail,” he joked. But his philosophy is simple, don’t break. Perseverance is key, and so is learning from mistakes. “Being a veteran might open the door, but you’ve got to execute. You’ve got to follow through.”
Even in a territory with multiple franchise owners, Matt never focused on competition. Instead, he doubled down on building strong relationships with local real estate agents. He immersed himself in the local Realtor association, made himself visible in the community, and leveraged every opportunity to show why he, and Pillar To Post, stood out.
More than a Business
Part of what drew Matt to Pillar To Post was the culture. From his first brand conference to his daily interactions with fellow franchise owners, he found a space where veterans weren’t just welcomed— they were empowered. “It’s not about being flashy,” he said. “It’s about being good at what you do, and being known for it.”
As more veterans search for meaning and stability in their post-military careers, Matt Ruggieri’s story is a blueprint worth paying attention to. He didn’t just find a job, he built a business that reflects his values, his discipline, and his desire to do things the right way.
Franchises that embrace the veteran experience are setting the gold standard. For Matt, the camaraderie feels familiar, even after hanging up his uniform. v
Top 10 k eys To Fr An C hisee suCC ess
Franchising is a great way to launch and build a business because it reduces risk and increases the opportunity for success. However, success in franchising is never guaranteed. Drawing from my industry experience and founder of The Perfect Franchise, a franchise consulting and brand matching firm, I have listed 10 traits that differentiate top from bottom performers.
1commitment
to being a business owner:
Some people choose the franchise path because their career has hit a ceiling or completely derailed. Devoid of job options, they look to franchise business ownership as a last result - a big mistake. Successful franchisees want to be business owners and challenge themselves. They want to take the risk, put in the hard work, and change their lives. They are committed to do anything to build their business.
2time to run the business: I speak to people all the time who
want “passive” income. We all do, but the reality is that passive income is built, not bought. While a franchise can optimize your chances for success, it is up to you to run the business. You need to be able to commit time, even in semi-absentee franchise models. If you cannot do that, then franchising is not the right option for you at this time.
3Financial
ability to fund and run the business:
Franchising requires a significant investment both up front and on an ongoing basis. Most franchisees do not turn cash flow positive for six to twelve months
and, during that time, you need to be able to fund your life while keeping liquidity to make additional investments in staff, marketing, etc., if needed.
4Leadership:
Most franchises require building, motivating and managing a team. That requires strong leadership. Specifically, franchisees need to create the vision, culture and expectations for the team and personally live them. The franchise will have systems to help you manage the business, but the leadership skills come from you!
5Ability to follow a process:
Franchisors invest heavily in developing proven systems and processes that are designed to drive consistent results across locations. These systems are the backbone of the brand’s success and are built on years of experience, data, and refinement. If you're not willing or able to follow the established model, then franchising simply isn't the right path for you—period. Becoming a franchisee means committing to the playbook, not reinventing it. It’s all about a consistent service or product across the network system.
6Ability to deal with ambiguity:
When people transition from the corporate world to franchising, one of the biggest adjustments is the amount of responsibility that they take on. As a business owner, the buck, for everything, stops with you. That includes a lot of things you have absolutely no experience with. You're the one making decisions, solving problems, and owning the outcomes. It can be overwhelming if you’re not ready for that level of responsibility.You need to be able to manage through those challenges and solve problems. Similarly, you need to be able to ask for help from the franchisor when you don’t know how to do something or are confused about how to handle a situation. You are paying royalties for support, so make sure you get the value of what you are paying for.
7Quick decision making:
Franchisees make a myriad of decisions each and every day. I strongly suggest making them quickly. Gather information, assess it and decide on how you want to proceed. Once you have the information, there is no reason to procrastinate. If you don’t make quick decisions, you will create a logjam that will hinder your business's performance.
8success DnA:
Successful people bring that same drive and discipline to franchising. They
have the skillset and mindset to use their transferable skills in their own business. Winners keep score, and that is a great trait for franchisees.
9Abundance mindset:
People who approach life with an abundance mindset are great franchisees. They see competition as good and see opportunities broadly available. These individuals believe that there’s always room for improvement and success, not just for themselves but for everyone in their network. This mindset allows them to take risks, innovate, and stay resilient even when facing adversity, and view setbacks as temporary.
10Resilience and Adaptability:
Nothing about business ownership is easy, but everything is rewarding. You will face challenges - staffing, supply chain issues, or changing market conditions - but none of these are debilitating unless you let them be. Strong franchisees stay calm and solution-oriented.
By developing these traits and being fully prepared to take on the responsibility of business ownership, franchisees can unlock their potential for success and build a thriving business. Franchising is a powerful tool, but it requires the right mind and skillset to make it work. v
Mark Schnurman, CFC Managing Partner TPF Consultant.
great opportunities for the retailer when he needed batteries, light bulbs, and more for other business ventures he owned.
“As a business owner and former customer, I saw firsthand the need for a dependable battery supplier in Hawaii,” said Parranto, “The franchise model fills a critical gap in the market while offering the backing of a national brand and a strong support system. I’m excited to bring Batteries Plus to Hawaii, where we can deliver reliable power solutions, create jobs, and become a trusted resource for local businesses and residents alike.”
Awards and Accolades
Franchise Agreements in Hawaii, Arizona, and More Highlight Strong Start to Year for Nation’s Leading Specialty Battery Franchise
Batteries Plus, the world’s leading consumer and business specialty battery franchise, has charged into 2025 with impressive momentum, signing 17 new franchise agreements and opening eight new locations across seven states during the first quarter.
With key signings to debut in Hawaii along with expansions in Florida, New Jersey, and Texas, the brand is on pace to have locations open and in development in all 50 states by year’s end.
By the numbers
Key development highlights for the brand from Q1 include:
• 17 new franchise signings, including seven new franchisees
• 8 store openings across Arkansas, Georgia (2), Michigan, Minnesota, New Jersey, South Carolina, and Texas
• Active Development and expansion in Florida, Hawaii, Minnesota, Nebraska, Nevada, New Jersey, and Texas
“This strong start to 2025 reflects the continued demand for our products, services, expertise, and franchise opportunity across the country and beyond,” said Victor Daher, Vice President of Global Franchise Development for Batteries Plus. “From new franchisees entering our system to seasoned operators expanding their portfolios, entrepreneurs continue to see Batteries Plus as a stable, high-growth investment backed by innovation, support, and strong unit-level economics.”
Development in the Islands
Of the new franchise agreements, the brand’s debut in Hawaii is a milestone as Batteries Plus enters its 48th total state, closing in on offering service across the entirety of the U.S. Bringing Batteries Plus to the Aloha State is local entrepreneur Pierre Parranto who saw
Batteries Plus also kicked off the year with several industry accolades, including its third consecutive recognition in Entrepreneur’s Franchise 500 Hall of Fame, celebrating 31 straight years of inclusion on the Franchise 500 list. Batteries Plus also climbed to #128 on the Franchise Times Top 400 list. With nearly 40 years of operational experience and more than 800 stores open and in development, Batteries Plus continues to lead the specialty retail space by delivering unmatched value to consumers and franchisees alike.
To learn more about Batteries Plus, including information on the franchise opportunity or tour a store virtually, visit batteriesplusfranchise.com
ABoUt BAtte RIes PLUs:
Batteries Plus, founded in 1988 and headquartered in Hartland, WI, is a leading omnichannel retailer of batteries, specialty light bulbs and phone repair services for the direct-to-consumer and commercial channels. The retailer also offers key programming, replacement and cutting services. Through a nationwide network of stores, the company offers a differentiated value proposition of unrivaled product selection, in-stock availability and customer service. Batteries Plus is owned by Freeman Spogli, a private equity firm based in Los Angeles and New York City.
To learn more about one of Forbes®’ Best Franchises to Buy in America, visit https://www.batteriesplusfranchise.com.
The public and policymakers need to understand
franchising.
Our purpose
@OurFranchise is an industry-wide campaign created to spread the word about the value of franchising and share the stories of men and women just like you, who are leading the way as franchisors, franchisees, and franchise employees. The franchise business model has been proven time and time again to work, but it’s threatened when the public and politicians don’t understand how it operates to benefit local, independent franchise establishment owners and their communities. Putting a spotlight on real leaders succeeding with the franchise model is how we’ll ensure franchising is stronger than ever before.
Follow us
Share the tools and resources offered on AtOurFranchise.org/resources
Help us keep the momentum going
Since our launch in June 2016, we’ve reached 1.7 million people through outreach efforts, including events in key cities and states, where we spoke directly with business owners, employees, policymakers, and the media. Additionally, we’ve reached people across America through our website and social media channels, digital advertisements, and the promotion of We the Franchisees on Politico – but there is much more work to do. As a franchisor, franchisee, or franchise vendor, you are a leader in your community – and we need your support, now more than ever.
b a x
Our Franchise @OurFranchise @OurFranchise
You benefit by joining
By joining @OurFranchise, you’ll get access to exclusive stories and resources that can help grow your franchise business, educate employees at all levels about the franchise business model, and share the economic importance of franchising with consumers. You will also have the opportunity to share your franchise success story with your peers.
Visit AtOurFranchise.org
Contact Erica Farage, Senior Director of Political Affairs and Grassroots Advocacy and Multi-Unit Franchisee Engagement International Franchise Association efarage@franchise.org (202) 662-0760
This is just the beginning
Make sure you stay up to date with the campaign’s latest efforts through email updates and social media. Visit our website to read and share the latest stories of franchisors and franchisees making an impact in their communities. Become a franchise advocate to help ensure Americans, now and in the future, have the opportunity to start franchise businesses. Take the lead today!
s erving iT WiT ’ pride:
h o W philly v e Ter An Bo B levey BuilT A
Cheeses Te Ak e mpire on T he Wes T CoA s T
When Navy veteran Bob Levey first stepped off a ship in San Diego, he had no idea he was laying eyes on what would eventually become the home of one of Southern California’s most beloved East Coast sandwich brands.
But more than three decades later, he and his wife, Andrea, have taken a single sandwich shop and grown it into a celebrated franchise brand with more than 20 locations throughout Southern California - Philly’s Best Cheesesteaks. Founded in 1992, Philly’s Best began with a simple mission: bring real, uncompromised Philly flavor to the West Coast. From Amoroso’s rolls and Pennsylvania Dutch Birch Beer to the sound of Eagles games playing in the background, the brand has always been about authenticity and heart. What began as a longshot idea, born from a craving for the comfort food of their hometown, the concept has evolved into a thriving, veteran-founded business built on hard work, discipline, and an unwavering commitment to quality.
From the Fleet to the Flat-top
Before founding Philly’s Best Cheesesteaks, Bob’s journey took him from Philadelphia to the U.S. Navy, where he spent much of his time in the Indian Ocean, developing the discipline, leadership, adaptability and resilience that would later shape his approach to business. His service eventually stationed him in San Diego, a posting that left a lasting impression.
After completing his service, Bob returned to Philadelphia, but the pull of the West
Coast never quite left him. Like many veterans, he sought a path where he could channel his work ethic and sense of purpose into something meaningful. So, when he and his wife Andrea decided to build something of their own, they chose to head back to Southern California, where Bob had once come ashore, and opened their first Philly’s Best location in a converted taco shop in Fountain Valley. With no staff and no backup plan, they poured everything into that shop: long hours, hard work, and the determination to do things the right way.
“We just opened it. Worked hard, made friends with our customers. We had no room for failure.” Bob once said in an interview with Franchise Times about those early years.
It’s a Philly thing
From day one, Bob and Andrea made a conscious decision that set Philly’s Best apart: no shortcuts, no fads, no Californiastyle twists. Just real cheesesteaks made the way Bob learned while growing up in Philly. That meant shipping in authentic ingredients that were unique to the East Coast, grilling every steak fresh, and creating a space that felt like home for Philly natives and locals alike.
Their dedication paid off. Philly transplants hungry for a real cheesesteak took notice. Customers would drive for miles just to get a bite that reminded them of home. Some began showing up with lawn chairs on game days, turning the shop into an unofficial gathering place for the Philly faithful amongst Eagles, Phillies, Flyers, and Sixers memorabilia. Soon these customers became regulars. Word of mouth spread. Then came the next location and the next.
Growing the Brotherly Love
As Philly’s Best has expanded, Bob and Andrea have remained hands-on, mentoring franchisees and reinforcing the company’s original values at every turn. Even as the business grew beyond what they ever imagined, the Leveys never lost sight of their roots. They know that every detail—down to the way the onions are grilled—is a chance to make someone feel like they’ve come home. The company’s model is simple: stay true to the original recipe and treat its guests like family. Looking ahead, Philly’s Best isn’t slowing down. With plans to continue expanding and an eye on preserving the integrity of their product, the Leveys remain committed to their founding vision. After all, as Bob puts it, “You don’t mess with
a Philly classic—you just bring it to more people who deserve a taste.”
What started as a single storefront has evolved into a thriving franchise system, with passionate operators who share the same pride and commitment to quality that Bob and Andrea bring to the table.
A Veteran’s Legacy
For Bob Levey, the path from Navy vet to restaurant founder wasn’t a straight line, but his military background played a pivotal role. The discipline, adaptability, and perseverance that the Navy instilled in him became the foundation for Philly’s Best.
From scrubbing down the grill at midnight to scouting out locations and managing supply chains, Bob brings a missionfirst mentality to everything he does. It isn’t just about cheesesteaks. It’s about building something real with his wife, his community, and his hometown.
Today, Bob and Andrea’s legacy lives on through every sandwich served, every Hank’s soda cracked open, and every Eagles fan who finds a little piece of Philly thousands of miles from Broad Street.
The brand stands as a testament to what’s possible when military values meet entrepreneurial vision.
g
o m ini’s: innovATive sT
or Age s olu Tions For h omes And Businesses
Go Mini's has emerged as a leader in providing costeffective, flexible storage solutions for both families and businesses. By offering portable storage containers, Go Mini's enables clients to maximize their existing spaces without the need for expensive expansions or relocations.
Additionally, the company's franchise model presents a lucrative opportunity for entrepreneurs, requiring only a secured acre of land to operate, eliminating the necessity for costly brick-and-mortar facilities.
Affordable storage solutions for homeowners
Homeowners often face the challenge of needing additional storage space, whether
due to growing families, home renovations, or decluttering efforts. Traditional solutions, such as building extensions or renting off-site storage units, can be both disruptive and costly. Go Mini's offers a practical alternative with their portable storage containers.
These containers are delivered directly to the homeowner's location, allowing for convenient, on-site storage. Available in various sizes, including spacious 20-foot units, they can accommodate a wide range of storage needs. The containers are designed to be weather-resistant and are elevated eight inches off the ground to prevent potential water damage, ensuring the safety of stored belongings.
By utilizing Go Mini's services, homeowners can avoid the significant expenses associated with home additions or the ongoing costs of traditional storage facilities. The flexibility to rent containers
for as long as needed further enhances the value, providing a tailored solution that adapts to individual timelines and requirements.
efficient storage for Businesses
Businesses, regardless of size, often encounter the need for additional storage—be it for inventory overflow, seasonal equipment, or during renovations. Expanding physical premises or leasing additional warehouse space can strain budgets and resources. Go Mini's addresses these challenges by offering portable storage solutions that are both flexible and cost-effective.
Go Mini's partners with businesses nationwide to provide on-site portable storage containers. This partnership allows companies to have immediate access to necessary items without the
logistical challenges of off-site storage. The containers' durable construction and secure design ensure that business assets are protected, while the convenience of on-site access enhances operational efficiency.
By opting for Go Mini's storage solutions, businesses can manage their storage needs without committing to long-term leases or investing in additional property. This approach not only reduces overhead costs but also provides the agility to scale storage capacity up or down in response to changing demands.
A sustainable and ecoFriendly storage solution
Beyond cost savings and convenience, Go Mini’s storage containers offer a more environmentally friendly alternative to large-scale home expansions or commercial construction projects.
Expanding a home or business property often requires significant raw materials such as wood, concrete, and steel, which contribute to deforestation, carbon emissions, and habitat destruction. By choosing portable storage containers instead of constructing new buildings, individuals and businesses can reduce their ecological footprint.
Go Mini’s storage units are also reusable and durable, designed to last for years without needing frequent replacements or excessive maintenance. Unlike traditional construction, which can generate large amounts of waste during renovations or expansions, using a storage container minimizes material consumption and landfill contributions.
Additionally, the efficiency of portable storage means less energy consumption. Large buildings require heating, cooling, and lighting, which can result in high energy use. By keeping items in portable containers instead of expanding indoor space, individuals and businesses can lower their energy consumption, reducing their overall impact on the environment.
By choosing Go Mini’s, customers are not just making a practical financial decision— they are also opting for a greener, more sustainable solution that helps protect the planet.
A streamlined Franchise Model for entrepreneurs
For prospective franchisees, Go Mini's offers an attractive business model that minimizes initial investment and operational complexities. Unlike traditional franchises that may require substantial real estate investments or extensive infrastructure, Go Mini's franchisees need only a secured acre of land to operate— eliminating the need for costly warehouses or office spaces.
This lean operational model allows franchisees to focus on service delivery
and business growth without the burden of significant overhead expenses. The company's established brand reputation and support system further contribute to a promising return on investment.
Go Mini's provides innovative storage solutions that help families and businesses save money by optimizing existing spaces and avoiding unnecessary expansions. For entrepreneurs, the franchise model offers a streamlined path to business ownership with reduced startup costs, making it an appealing opportunity in the growing portable storage industry. v
fueled for The fuTure:
m or An FA mily o F Br Ands
d rives e xpAnsion W iTh
sTrong q1 g ro WTh
The automotive industry is among those expected to experience the highest and fastest growth in 2025, increasing by 3.5%. Amid this momentum, Moran Family of Brands, a leading franchisor of automotive services, is hitting the accelerator on franchise expansion with an impressive start to the year. In the first quarter alone, the brand awarded a total of seven new franchises and executed two successful resales.
As the parent company of six wellestablished automotive brands – Mr. Transmission, Milex Complete Auto Care, Turbo Tint, Alta Mere, Multistate Transmissions, and Dr. Nick’s Transmissions – Moran Family of Brands offers a diverse range of services across general auto repair, transmission work, window tinting, and more. The portfolio is built to meet today’s rising consumer demand for specialized, efficient, and reliable car maintenance solutions.
Behind the Q1 signed Agreements
Q1 2025 showcased the strong trajectory of Moran Family of Brands and its
commitment to strategic expansion. The franchisees behind the newest signed agreements are:
• Henry Nardone, who signed on to open a Turbo Tint location in Jacksonville, FL, tapping into the booming demand for automotive tint and paint protection services in the region.
• Jami Grindotto, who entered into a three-store development deal for co-branded Mr. Transmission/Milex Complete Auto Care locations in Albuquerque, NM, a rapidly growing metro area with increased demand for high-quality auto repair.
• Christi Redfearn and David Record, who
also signed a three-store agreement for the same co-branded Mr. Transmission/ Milex Complete Auto Care model in Dallas, TX, bringing enhanced service options to a key Texas market.
Moran Family of Brands emphasizes quality, service, and support. For many, the co-branded concept – pairing transmission repair with complete auto care – presents an opportunity to increase profitability by offering complementary services under one roof.
A seamless Path to ownership through Resales
Franchise growth isn’t limited to brandnew stores. Moran Family of Brand’s resale program has become a vital part of its expansion strategy, supporting franchisees through exit transitions while introducing new entrepreneurs to proven locations with an existing customer base and established community trust.
This system-wide approach ensures stability and long-term brand integrity. From helping owners assess financials and determine an accurate listing price to identifying qualified buyers and facilitating onboarding, incoming and exiting franchisees are provided with end-to-end guidance. The result is a smooth handoff that benefits all parties and helps ensure continued operational excellence.
In Q1 2025, the following resales were executed:
• Nick Costa, franchisee of Dr. Nick’s Transmissions in Setauket, NY retired after 28 years at the age of 78. The location is now owned and operated by new franchisees, Russ Trifilio and Kevin Marciniak.
• AJ Hatch, franchisee of Mr. Transmission in Pensacola, FL retired after more than 40 years at the age of 83. The location has been taken over by new franchisee, Asad Sarder.
For brands with a significant number of legacy franchisees, having a robust resale program is essential to ensure owners feel supported and confident during transitional periods, helping them navigate change and maintain long-term success.
Veteran Incentives at Moran Family of Brands
One key area where Moran Family of Brands is investing in the future of franchising is through its commitment to veterans. As part of the company’s vision to offer accessible and rewarding business opportunities, they provide significant incentives for veterans who are looking to make the leap into entrepreneurship.
Veterans who join the Moran Family of Brands franchise network receive $6,750 off the initial franchise fee. This initiative reflects the brand’s deep appreciation for military service and its belief that veterans bring the leadership, discipline, and teamwork skills that are ideal for franchise ownership.
Moran Family of Brands is also a proud participant in the International Franchise
Association’s VetFran program, which helps veterans and their families access franchise opportunities and resources. By offering tangible financial support and a well-structured path to ownership, Moran Family of Brands is making it easier for veterans to build a career in franchising – one that comes with the backing of a trusted brand and a network of peers.
Driving toward the Future
Moran’s leadership attributes its growth to a combination of factors: industry demand, proven systems, brand diversity, and an unwavering focus on franchisee success. But it’s also the people behind the brand that make the difference.
“Our brand is already seeing significant growth this year,” said Barbara MoranGoodrich, CEO of Moran Family of Brands. “The automotive services industry is booming, especially with the rise of technologies like hybrid and electric vehicles and a growing demand for specialized car maintenance services. We’re excited to welcome new franchisees, and we look forward to expanding our reach while continuing to provide exceptional service and innovative solutions to meet the evolving needs of our customers.”
With a strong Q1 behind them and a roadmap full of new opportunities, Moran Family of Brands is well-positioned for success.
For more information on franchise opportunities with Moran Family of Brands, visit https:// moranfamilyofbrands.com/franchising.
fro
M
local r ooT
s To
n aT ional r each:
h o W s m Ar T Br Anding Fuels Fr An C hise g ro WTh
Franchising offers a powerful way to scale a business, but expanding from a local success story to a national brand requires more than just opening new locations.
Strong branding is the foundation that allows franchises to grow while maintaining consistency. Without a clear and disciplined approach to brand identity, messaging, and customer experience, expansion can lead to dilution and confusion. The challenge is to establish a brand that resonates at a national level while still allowing for local adaptation. Done right, this balance fuels growth,
attracts investors, and strengthens customer loyalty.
establishing national consistency While staying Locally Relevant
A franchise’s strength lies in its ability to replicate success across multiple locations. Customers expect the same experience whether they visit a location in New York or Texas. This consistency builds trust and reinforces brand equity. At the same time, franchises must acknowledge that local markets have unique preferences, cultural nuances, and competitive landscapes. National branding and local marketing must work together, not against each other.
One way to maintain brand consistency
is through clear corporate guidelines that dictate everything from logo usage to customer service protocols. These guidelines should be non-negotiable.
Starbucks, for example, ensures that every store follows its brand standards, from store layout to product presentation. At the same time, it allows for local adaptations, such as region-specific menu items. This balance keeps the brand recognizable while giving franchisees the flexibility to appeal to local tastes.
Franchisors must also provide structured support for local marketing efforts. National campaigns set the tone, but local activation drives engagement. A strong example is McDonald’s, which runs national advertising but allows franchisees
ronn Torossian is the Founder & Chairman of 5W Public Relations, one of the largest independentlyowned PR firms in the united States. Since founding 5WPR in 2003, he has led the company’s growth and vision, with the agency earning accolades including being named a Top 50 Global PR Agency by PRovoke Media, a top three NYC PR agency by O’Dwyers, one of Inc. Magazine’s Best Workplaces and being awarded multiple American Business Awards, including a Stevie Award for PR Agency of the Year
to create hyper-local promotions. Whether it’s sponsoring a Little League team or partnering with a local charity, these efforts make the brand feel more connected to the community.
Building a Brand that Attracts Investors and customers
A strong franchise brand does more than attract customers, it also draws in investors and potential franchisees. Investors look for a brand with a clear identity, a proven market fit, and a business model that scales without losing its core essence. The most successful franchises establish a unique selling proposition that differentiates them from competitors while maintaining broad appeal.
Superior Fence & Rail is a prime example of a franchise that has scaled effectively by refining its business model and enforcing system-wide marketing commitments. By ensuring that every franchisee adheres to the same operational standards and branding guidelines, the company has created a business that is attractive to both customers and investors.
Creating a brand guide is an essential step in this process. This document should outline everything from messaging and tone to visual identity and customer interaction standards. Franchisees should receive comprehensive training on how to implement these guidelines in their daily operations. Without this structure, inconsistencies emerge, leading to a fragmented brand experience that weakens national recognition.
Centralized digital marketing and technology support also play a critical role in brand strength. One Hour Heating & Air Conditioning, for example, benefits from a corporate-backed marketing system that
ensures all locations maintain a consistent presence while allowing for localized adjustments. This approach strengthens franchise valuation by demonstrating operational efficiency and brand stability.
Digital Marketing strategies that Drive national Growth
Expanding a franchise to a national level requires a digital marketing strategy that works at both the macro and micro levels. National campaigns build brand awareness, while local digital efforts drive foot traffic and engagement. The key is to integrate both approaches without creating conflict or redundancy.
Search engine optimization (SEO) is a cornerstone of franchise marketing. A well-optimized website ensures that potential customers can find the brand whether they search for it nationally or locally. Franchise brands should invest in location-specific landing pages that include local keywords, customer testimonials, and relevant promotions. This strategy improves search rankings while making the brand feel more accessible to local audiences.
Pay-per-click (PPC) advertising can also be highly effective when managed correctly. A combination of national and localized PPC campaigns allows franchises to reach broad audiences while targeting specific geographic markets. For example, a national fitness franchise might run brand-awareness ads on a large scale while allowing individual franchisees to run location-based promotions for membership discounts.
Social media offers another avenue for balancing national branding with local engagement. National accounts should focus on overarching brand storytelling, while local franchise accounts can
highlight community involvement, customer interactions, and location-specific promotions. Brands like Orangetheory Fitness do this well by maintaining a strong national presence while empowering local studios to engage with their communities on social platforms.
Franchises should also invest in preopening marketing support to ensure that new locations gain traction quickly. This includes SEO-optimized websites, brandbuilding campaigns, and early social media engagement. A strong digital presence before a location even opens can generate excitement and ensure a successful launch.
the Path to sustainable Franchise Growth
Scaling a franchise from a local brand to a national powerhouse requires disciplined branding, strategic marketing, and a commitment to consistency. National brand standards must be firmly established while allowing for local adaptations that resonate with diverse markets. A strong brand identity attracts both customers and investors, providing the foundation for long-term success.
Franchise leaders must take an active role in guiding their brand’s expansion. This means enforcing corporate guidelines, providing structured support for local marketing efforts, and investing in digital strategies that drive national reach while maintaining local relevance. Brands that master this balance achieve sustainable growth, stronger customer loyalty, and increased franchise valuation.
For those looking to expand their franchise, the next step is to assess whether their brand identity is strong enough to scale. If inconsistencies exist, refining the brand guide and strengthening training programs should be a priority. Investing in digital marketing tools that support both national and local efforts will also be critical. Expansion is not just about opening new locations - it’s about ensuring that every new franchise strengthens the brand rather than diluting it. v
Full s peed Au T omo Tive® h os T s
AnnuAl Join T Con Feren C e, g e Ars u p
For A sTrong y e Ar Ahe Ad
Automotive Aftermarket Industry Leader Welcomes Hundreds of Franchise Owners, Reinforces ‘One Team’ Vision for the
Future
Following a year of growth, FullSpeed Automotive®, a leader in the automotive aftermarket repair industry, recently hosted its International Joint Franchise Conference with Grease Monkey®, SpeeDee Oil Change & Auto Service®, and Kwik Kar Oil Change & Auto Care®.
The 2025 franchise conference in Grapevine, Texas, welcomed approximately 400 franchisees, vendors, and regional operations leaders, representing 482 franchises across North America. FullSpeed Automotive emphasized its ‘One Team’ approach and shared a bold vision for the future based on People, Purpose, and Passion.
Over the course of the three-day event, attendees heard from guest speakers, senior leadership, and franchisees. They participated in a full schedule of educational sessions, breakouts, social events, networking opportunities; and celebrated top performers of 2024 during an awards ceremony. IFA Franchisees of the Year Ron Morrow, Jr., and Brian and Denise Morrison were among the honorees.
The speakers included Ron Stilwell, President of FullSpeed Automotive Franchise; Steve Farber, President of Extreme Leadership, Inc.; and two key leaders who joined FullSpeed Automotive over the past year: Stacey Pool, Chief Marketing Officer; and Harry Jenkins, President of Retail Operations.
“This year’s conference came at a pivotal moment for FullSpeed Automotive as we reflect on the incredible progress we’ve made and look forward to an even stronger 2025,“ said Ron Stilwell, President of FullSpeed Automotive. “Our ‘One Team - People, Purpose, and Passion’ mentality is at the heart of everything we do, and that is driven by the relentless pursuit of treating People well, having Purpose in what we do as well as sharing that purpose within our communities, and having extreme Passion for excellence. It’s inspiring to see how our franchisees, vendors, and leadership come together to drive the future of this company.”
The automotive industry is among those expected to experience the highest and fastest growth in 2025, increasing by 3.5% and adding 185,000 jobs. With target markets in Texas and across the southwest, FullSpeed Automotive is focusing on expansion in one of the fastest-growing regions in the country. As the brand grows,
its shops are placing a strong emphasis on advancing technology and modernizing services, including electric vehicle maintenance.
“I’ve heard directly from franchisees who attended, and they shared how impactful the sessions were and how much they appreciated the opportunity to connect and learn about how the industry is changing. We’re excited about what lies ahead for us and are continuing to deliver exceptional service and growth for our brands and partners,” added Stilwell.
FullSpeed Automotive is looking to bring on qualified and engaged individuals seeking single, multi-unit, and conversion opportunities. When franchisees invest with FullSpeed Automotive brands, they’re investing in an organization with a strong culture, solid systems, and proven business models backed with more than a century of experience in providing quality car care in the industry.
FullSpeed Automotive brands have also been recognized for their hard work and community service. Grease Monkey and SpeeDee Oil Change & Auto Service both ranked in the top 30 on the 2024 Entrepreneur Magazine’s list of Top Franchises for Veterans.
For more information on Grease Monkey, SpeeDee Oil Change & Auto Service, or Kwik Kar, visit fullspeedautomotive.com or call 800-364-0352.
GLOBAL E xp ANSION
We can help to put your franchise system in an operational position to attract successful franchisees.
We are members of the IFA and other respected organisations.
The transition process can be daunting, but we know the trusted business and legal players who can take you through the first minefield.
Constant changes within the codes of conduct can create a massive challenge to franchise systems wanting to move outside of their established markets.
gAry And Andre A lo C ke superior fence & rail southwest florida with
Gary and Andrea Locke started their superior Fence & Rail southwest, Florida, location in october 2017.
The couple worked hard, hired the right team, followed the processes set forth by their franchisor, and, in just seven short years, were able to sell their company in October 2024 and are, according to their LinkedIn profiles, “joyfully retired.”
What were you doing before you bought your own franchise location? Why did you decide to enter the franchising world?
We both came from the hospitality industry.
Gary Locke was the director of operations
at a hotel and had been on the board of directors for the Florida Restaurant and Lodging Association.
Andrea Locke was a general manager at a vacation rentals start-up and had worked in sales and human resources at various resorts and hotels in Florida.
Why did you decide to purchase a Superior Fence & Rail franchise— what makes their business model attractive?
We were both in our early 50s and had worked in hospitality most of our lives. We’d always wanted to own our own business but didn’t have the capital it would take to start our own hotel. Hotels are very capital intensive. Owning a restaurant might also be a natural choice for people
in the hospitality industry, but the success rate for new restaurants is very low—about 20%-- so that wasn’t something we wanted to take a risk on.
We had never really considered franchising, but during our search for a business idea, we happened to meet Chris Johnson, who is one of the original cofounders of Superior Fence & Rail. He was getting ready to enter the franchise system with Zach Peyton, who is now the brand president of Superior Fence & Rail.
Chris and Zach impressed us. They were both very smart and successful. It’s been our experience that if you want to be successful, you should surround yourself with successful people, so we decided to take a chance. We were sold on the concept and bought into the franchise system in October 2017.
What lessons did you learn in the early days of franchise ownership? While it’s always good to have a mentor when you start a new business, this is especially true in franchising. Zach served as our mentor and held our hand every step of the way. He was working as hard for our success as we were, given that we were the very first franchise to open.
It’s imperative that new franchise owners develop a good working relationship with the franchise manager and brand president. You also have to take the tools they give you and follow their processes. It’s not rocket science, but it does require that you work hard and follow the system.
One thing you need to realize is that you don’t buy a franchise, sit back and let the money roll in. It requires a commitment. Franchising is like anything else of great importance: you get out of it what you put into it. For us, we worked a lot of hours during the first several years, but it was worth it. We believe that hard work set us up for the success we’ve enjoyed.
Are we seeing more homeowners opting to make improvements rather than sell? What are some of the factors that are driving the current boon in home and property improvement?
We believe it started when people began
working from home during the COVID-19 pandemic. Because people were home all day, every day, they noticed things in their homes and on their property that needed updating or improving.
Now, you have rising housing costs, high mortgage rates and a limited availability of good homes on the market, so more homeowners are opting to make home and property improvements rather than sell. They don’t want to feel like they’re stuck in their homes, so they make their homes and yards more attractive and comfortable to live in.
We realize that COVID created a lot of disruption in the market, but it also created a lot of opportunities. For us, we saw very little downtime. We went from four to five estimate appointments per day for each sales rep down to two to three per day, but that was short-lived.
Once people began working remotely, they noticed the need for home improvements, whether it be for safety, privacy, a pool installation or a pet adoption.
This had a huge impact on the fencing industry although everyone in the home improvement space saw the same increases.
How did your company weather the hurricanes that hit Florida during the time you ran your company?
We opened right after Hurricane Irma hit in September 2017. We were scheduled to open in October, but Irma created a huge demand for fence replacements.
Irma also tore the roof off of the building at the location we were renting. As it turns out, the building was condemned because this damage revealed that the building had asbestos.
On the same property, we were utilizing an open pole barn for storage and warehouse space. The pole barn was old, rusted and leaking from the roof. We rented a trailer office that was placed on cinderblocks to keep the business going and we had four people working inside the trailer office.
This is how we operated for the first five years before moving to a newly constructed building on Ironbridge Boulevard in Fort Myers. We realized that we could not stay in the same location and continue to grow
the business. We purchased two acres of land and worked with a builder to construct a 7,500-square-foot metal building that houses materials and office space.
During our time in business, we navigated through two major hurricanes, and two minor hurricanes. In Florida, we are accustomed to the storms, so you learn to carry on.
How did you motivate your employees during the difficult times?
You have to start by hiring good people. Hire the right people and put them in the right positions and they motivate themselves. If they like their jobs, you reduce your turnover and improve your employee satisfaction levels.
Before we sold our company, we had three sales representatives, and one of them had been with us for five years. The same is true of our installers. We never had a lot of turnover, especially in the last few years because we learned how to put the right people in the right place.
You have recently sold your Superior Fence & Rail location. How were you able to grow your business so quickly? How were you able to sell your business for a profit to retire in just seven short years?
We credit it to a combination of a lot of factors. We got started on the right foot by buying into a franchise that we believed in and by working closely with our franchisor to get our business off the ground. We worked the system and ran the processes the way we were trained.
Our success is also attributed to hard work. Not only did we work hard, but we hired the right team, and they worked hard, too.
We also spent a lot of time networking in our community. We attended ribbon cuttings and other events and supported other businesses in the community. We also began donating and volunteering for several local animal shelters and humane societies. In 2023, we donated an entire truckload of items to the Gulf Coast Humane Society, and, during our tenure at Superior, we also donated money towards rebuilding a home for a person with a disability.
One of our favorite events was when we attended our first dinner with the Building Industry Association and bid money toward rebuilding that home. We stood up, and they asked who we were. When we told the room that we represented Superior Fence & Rail, most people began clapping and nodded their heads because they knew us from the community. It’s nice to be recognized for your contributions.
What advice would you give entrepreneurs who are looking to buy a franchise rather than start a business from scratch?
First, make sure that franchising is something that fits your personality. If you are a traditional entrepreneur who likes to invent new ways of doing business or if you’re at your best when you are creating new products or services, then you might not be a good fit for a franchising business. Franchises work because the franchisor has spent years developing the processes that lead to success. If you want to run your own business but want help to learn the ropes, a franchise is the perfect fit. You have built-in mentors at the corporate level, peers to lean on in other franchise owners, and tried-and-true processes to follow. v
re Ady To le Ave The Corpor ATe World?
Fr An CHISIng CoulD bE THE WAY For WAr D
Finding opportunity in the corporate world can be challenging, and it’s becoming more so all the time. According to data from Pathrise, it took white collar workers an average of 294 applications to find a job in 2024, an increase from 254 the year prior. The jobs are there, but in an increasingly competitive environment, landing them can take time, patience and more than a little luck.
Given the competitive nature of the corporate world, more and more job seekers are looking for alternative avenues to leverage their business acumen and see their careers flourish. Franchising is an attractive option for anyone looking to step off the corporate ladder and create their own path forward. Fields such as home service franchising, in particular, can provide growth opportunities that are largely recession resilient.
Building on past experience
For anyone who has a track record in business leadership or team management, franchising can provide the right
infrastructure to pursue independence and success.
One advantage that franchising offers is the opportunity to capitalize on prior experience within the guardrails of a proven system. Buying a franchise means getting built-in operational guidelines, training programs and business models — an entire ecosystem in which owners can apply the skills from their prior backgrounds and professional experience.
Franchising also involves a reduced risk level—especially when the franchising model is complemented by the owner’s business bona fides. Many owners bring with them working knowledge of local markets and consumer trends, which can help them make informed decisions and mediate entrepreneurial risk. Again, fields like home service franchising can be especially useful for reducing risk, as they remain resilient even amidst economic uncertainty.
There are also some ways in which franchising can help new owners jumpstart the notoriously time-intensive work of building a new brand. In fact, one of the merits of franchising is that the brand is already established, allowing owners to draw from past marketing experience in order to boost a known, recognizable identity.
transferring key skills
Anyone who has worked in a managerial or business leadership position has undoubtedly cultivated a broad portfolio of skills. Many of those skills can be easily transferred into the franchising context. As such, franchising provides white collar professionals with a chance to build on existing strengths, further developing the talents they already possess.
Just a few of the core skills that can transfer into the franchising space include:
ABoUt co Lt FLo R ence:
• Financial aptitude. Most office professionals develop a basic financial skill set, or at least a sense of familiarity with concepts like budgeting, revenue tracking and expense controls. Even literacy with financial statements can provide a leg up in the franchise world, where owners have important financial decision-making responsibilities within a proven model.
• Leadership. Any past experience managing personnel can be invaluable in the franchising world, as owners will need to be prepared to delegate, to communicate a vision to their team members and to motivate performance.
• Marketing and sales. Franchises come with built-in marketing assets — not just the brand itself but often a wealth of marketing collateral. Still, someone has to execute on these assets, pitching the brand to consumers in the local area, ensuring the sales pipeline remains full at all times. Again, prior expertise can provide a meaningful head start toward franchise success.
seeking independence as a franchise owner
As the corporate job market grows more crowded and competitive, many professionals desire an alternative path — one where they can enjoy a greater sense of autonomy. Franchising provides not only a way to build on existing skills and experiences, but to experience real independence.
The term “be your own boss” can feel trite, but for franchise owners, it carries the ring of truth. Franchise owners enjoy ample space to make daily operational decisions, to hire and fire staff and to nurture relationships with local customers. The franchise system provides a sense of safety, but it doesn’t smother or obscure that independence.
Franchising usually involves a choice of local markets, too. Not only are aspiring owners free to select the industry they want to work in — for example, by choosing a pest control or a window treatment franchise — but to work in a market that aligns with their knowledge and passion.
Colt Florence is Senior Vice President of Franchise Development for Five Star Franchising, an innovative, growing platform of home service brands, including Five Star Bath Solutions, Gotcha Covered, Bio-One, 1-800-Packouts, Card My Yard, and Mosquito Shield. He has more than a decade of experience in franchise development and sales, including leadership positions with successful franchise brand platforms.
One question that every entrepreneur must answer is how quickly they wish to scale and grow. Here again, franchising means freedom—specifically, the freedom to exercise some control over that growth. With franchising, owners can decide for themselves whether they wish to optimize the current location or to spread into multi-unit ownership. In home service franchising, there is enormous freedom to pursue growth by opening new branches in outlying markets.
More than anything else, franchising is notable for providing ownership that’s paired with guidance. It gives you the ability to experience many of the benefits of small business ownership while also getting to leverage proven systems for training and support. Getting to work autonomously while enjoying significant safeguards against risk — now that’s freedom. And it goes a long way toward explaining why franchising is an increasingly viable model for those looking to leave the corporate world and exercise their business skills elsewhere. v
hAndym An Conne CTion h onors v e Ter Ans: e mpo W ering h eroes Through Fr An C hise oW nership And CommuniT y s uppor
T
Handyman Connection, a leading home repair and improvement franchise, proudly reaffirms its commitment to supporting U.S. military veterans by offering meaningful franchise ownership opportunities and fostering community engagement.
Recognized by Entrepreneur Magazine as a Top Franchise for Veterans in both 2020 and 2024, Handyman Connection continues to demonstrate its dedication to those who have served our nation. The company’s initiatives aim to assist veterans in transitioning to civilian life by providing them with the tools and support necessary to succeed as business owners.
empowering Veterans through Franchise ownership
Handyman Connection offers a $10,000 discount on the initial franchise fee for qualified veterans, reducing the standard fee from $70,000 to $60,000. This financial incentive is designed to make franchise ownership more accessible to veterans, enabling them to leverage their leadership skills and work ethic in a new entrepreneurial venture.
“Veterans often make ideal franchisees due to their strong leadership abilities and commitment to excellence,” said Jeff Wall, CEO and President of Handyman Connection. “We are honored to provide opportunities that help veterans achieve their dreams of business ownership.”
success stories: Veterans thriving as Franchise owners
One notable example is Army veteran Chris Sikes, who owns and operates Handyman Connection of Wilmington in North Carolina. With 13 years of military
service, Sikes utilized his experience and discipline to establish a successful business that serves his local community. His story exemplifies how veterans can transition their military skills into thriving entrepreneurial endeavors.
comprehensive support and training
Handyman Connection provides extensive training and ongoing support to its franchisees. New owners participate in a five-week initial Bootcamp, followed by in-classroom training and field support
ABoUt hAn DyMAn connectIon:
Since 1991, Handyman Connection has been providing homeowners across North America with professional craftsmanship and exemplary customer service. Each franchise is locally owned and operated, backed by a company that helped launch the industry. Handyman Connection offers a variety of services, from traditional home repairs to painting and remodeling.
in their specific market. Ongoing support includes weekly goal-setting calls, monthly financial reviews, and peer forums to ensure continuous growth and success.
community engagement and Giving Back
Beyond business ownership, Handyman Connection encourages franchisees to engage with their communities. Many veteran-owned franchises participate in local events and charitable initiatives, further strengthening the bond between the business and the community it serves. v
Making an appearance every month in Franchising USA magazine. Each detailed, 4 color A-Z listing comes with a 150 word write up and your logo. Excellent for branding and recognition.
Choose a 12 or 6 month package or simply add the a-Z directory onto your FOCUs, pROFILE or ad! to learn about the a-Z directory or any other products, please contact Vikki bradbury: vikki@cgbpublishing.com
101 Mo BILI ty
101 Mobility is north america’s leading provider of mobility and accessibility solutions, helping people regain their independence and enhance their lives. The company offers a comprehensive range of products and services, including stairlifts, wheelchair ramps, platform lifts, and more. Franchisees benefit from a proven business
A R o MA Joe’s
Founded in 2000, aroma Joe’s is a local destination for handcrafted coffee and espresso drinks, unique flavor infusions, signature a J’s rUsh ® Energy drinks and all-day food offerings served with positivity, in a friendly and upbeat environment.
headquartered in scarborough, Maine with more than 100 locations across Maine, new hampshire, Massachusetts, Pennsylvania, Florida, rhode island, connecticut and new York, aroma Joe’s is actively expanding.
Be A ns & B R e Ws co FFee ho U se
Beans & Brews Coffee House has been around since 1993, when the l aramie family opened shop next to s alt l ake city’s beloved hangout, liberty Park.
The family refined the process of high-altitude roasting™, which required special tweaks just like high-altitude baking. They soon got the process just right, and they built a reputation for uniquely smooth coffee in a friendly neighborhood setting. Beans & Brews—or “Beans,” as friends call us for short—is now a staple around Utah and its friends, idaho and n evada.
The l aramie family still owns and operates our headquarters, and many baristas from our earlier days have grown into senior roles as managers, directors, and VPs. They carry on our best
JU nkco +
Founded on an unwavering commitment to quick and convenient solutions, JUnKco+ delivers a full range of professional junk removal, property cleanout and demolition services, including furniture and appliance removal, hoarding and estate cleanouts, shed demolition and more.
JUnKco+ is offering a gateway to a fulfilling business opportunity in the junk removal and demolition service industry. Both new and established JUnKco+ franchisees enjoy the advantages of a proven business model,
B o Dy BAR PILAtes
Founded on the principles of strength, community, and balance, BodYBar Pilates has been redefining fitness with its innovative approach to Pilates since 2012. The brand boasts state-of-the-art studios, equipped with the latest Pilates reformers and apparatus, which provide a comprehensive fitness experience that goes beyond traditional exercise. BodYBar Pilates presents a compelling opportunity for entrepreneurs passionate about fitness and community building.
Founded to redefine fitness, BodYBar Pilates’ mission is to cultivate a balanced, athletic and real community. We are committed to providing a fiercely effective workout
model, extensive training and support, and exclusive territories. With 101 Mobility, franchisees make a real difference in their communities while building a profitable and rewarding business. Join the leader in accessibility solutions and bring freedom of movement to those in need.
For more information visit: www.101mobility.com
aroma Joe’s is positively impacting people with passion, caring and a commitment to excellence throughout every shop and community.
Multi-unit franchise opportunities are available. aroma Joe’s advantages include low franchise fee compared to other coffee business opportunities, varying build-out options, community engagement and an opportunity to positively impact people.
learn more about aroma Joe’s franchising at https://franchising.aromajoes.com/
traditions and work to create new ones too. Meanwhile, around the region, locally owned franchises brew up our beloved recipes for their own neighbors. o ur guests are our reason for getting up in the morning. We love greeting regulars with their favorite drinks, made just the way they like ‘em. and we dig getting to know newcomers and welcoming them to the Beans community.
come in for a cup, alone or with a friend, and make yourself at home. and let us know how we can make your day a little brighter—whether it’s adding extra whipped cream or it’s donating a gift basket to your little-league fundraiser. cheers, and stop by soon.
contact: Kim Falk
Email: kfalk@beansandbrews.com
comprehensive training, and ongoing business coaching, setting the stage for an exciting entrepreneurial journey in an industry full of profit potential.
investing in a JUnKco+ franchise provides you with the backing and support of BElFor Franchise group, a leading global residential and commercial services franchisor. With this, JUnKco+ owners gain access to a wealth of resources and a vast network of industry professionals, positioning the brand for accelerated growth and expansion.
https://junkcoplusfranchise.com/
experience, powered by Pilates, that helps individuals discover their physical potential and enhance their overall well-being both on and off the reformer. o ur expert-led classes cater to all fitness levels in a welcoming environment, utilizing state-of-the-art Pilates equipment. a s a growing franchise, BodYBar presents an exciting opportunity for entrepreneurs in the fitness industry.
Joining the BodYBar family means becoming part of a movement that empowers individuals to achieve their fitness goals while building a thriving, community-centric business. This opportunity is ideal for entrepreneurs looking to make a meaningful impact in the fitness world with a reputable, innovative brand.
https://bodybarpilates.com/franchise
B U s I ness F I n A nce De P ot
Business Finance depot specializes in packaging equipment leases and sBa Express Working capital loans for start-up and existing businesses.
our main clients are franchisors seeking financing for their new franchisees and manufacturers seeking financing for their equipment purchases.
cAMP B oW WoW
camp Bow Wow is a premier pet care service provider specializing in doggy daycare, boarding, and grooming. renowned for its safe and fun environment, the franchise offers a home-away-from-home experience for pets. d ogs enjoy spacious play yards, expert supervision, and socialization opportunities that promote well-being and happiness.
The brand prioritizes safety, employing stringent health protocols and trained staff to ensure each pet’s comfort. in addition to high-quality care, camp Bow Wow is deeply committed to community involvement, with many locations partnering with local rescue groups and shelters
conse RVA I RRIGAt I on
Every day, 1.5 billion gallons of fresh water are wasted due to inefficient irrigation. conserva irrigation was built to solve this crisis—while offering business owners a smart, scalable, and financially rewarding opportunity.
Whether you’re looking to expand your current home service business or start something of your own, conserva provides a proven model with high-margin services, recurring revenue, and a clear path to semiabsentee ownership in just a few years.
a s the nation’s first and only irrigation franchise,
co R n W e LL Q UALI ty too L s co MPA ny
cornwell Quality Tools has been “The choice of Professionals®” since 1919. For more than 100 years, we’ve been building a reputation for producing the best tools and equipment around, trusted by professionals across the automotive, heavy-duty, and related repair industries.
We proudly manufacture quality tools and storage equipment that’s built to last. and we make it convenient for automotive technicians and shops to purchase what they need, so they can spend more
Dest I n At I on Ath L ete®
Everything Team, Everything Better® means we have the most comprehensive offering of equipment, apparel, fundraising solutions and performance products and services of any team dealer in the country.
We are proud to provide the best products, services and resources for youth, high school and college athletes and we are fully committed to making sure our customers are
our company also works with sBa 7(a) lenders, alternate financing sources, crowd funding financing sources and companies that specialize in using retirement funds to capitalize a new business. Please visit our website for more information.
Website: www.businessfinancedepot.com
Email: paul@businessfinancedepot.com
Phone: (800) 788-3884
contact: Paul Bosley
as well as giving back in the form of grants through the organization’s non-profit, The Bow Wow Buddies Foundation. With locations nationwide, the franchise is a trusted choice for pet owners seeking exceptional care for their furry companions.
a s part of the Propelled Brands family, camp Bow Wow not only exemplifies excellence in pet care but also extends remarkable opportunities to our heroes. We proudly offer a 50% discount on the franchise fee for qualified military Veterans, active d uty, and First responders, making it accessible for those who have served to join our network of dedicated pet care professionals.
we bring cutting-edge technology, professional service, and a commitment to conservation to an outdated, fragmented industry. o ur proprietary system Efficiency score™ helps clients cut water waste by up to 60% while maintaining lush landscapes. With a home-based, low-overhead model and the backing of Empower Brands, franchisees get expert training, marketing support, and national account opportunities to ensure long-term success.
Take control of your future with a business that makes a difference.
www. irrigationFranchise.com
time focusing on getting their job done. o ur franchisees become the go-to source for these professionals in their communities, offering them the tools and equipment they want at competitive prices. o ur franchise owners provide excellent, reliable customer service, meeting the demand as they expand and manage all aspects of their tool truck franchise.
For more information contact andrew scott at: Phone: 330-336-3506
100% satisfied. sports families also have the peace of mind knowing they can count on d estination athlete® for superior customer service and a convenient online experience. We have franchised our business model so that those with a passion for sports can be their own boss, get involved on a local level and make a difference in their communities.
learn more or to apply for franchise ownership at www.destinationathlete.com.
Done R s h Ack
d oner shack is an innovative and groundbreaking restaurant franchise set to become the number one kebab brand worldwide, by providing unrivalled products with the convenience, quality and taste that customers crave.
The menu offers shawarma and doner kebabs, buttermilk fried chicken tenders, loaded fries, sliders and real ice-cream milkshakes served in contemporary settings with simple to run kitchen operations, providing quick and quality fast food to their customers through dine-in, delivery, online ordering, curbside, and to-go.
FA sts IG ns®
now more than ever, businesses look to Fas Tsigns® for innovative ways to connect with customers in a highly competitive marketplace.
o ur high standards for quality and customer service have made Fas Tsigns the most recognized brand in the industry, driving significantly more traffic to the web than any other sign company.
We also lead in these important areas:
#1 Ranked Sign Franchise in Entrepreneur Magazine
Franchise 500 three years in a row
• Franchise Business Review FBR50 Franchisee Satisfaction award 2006-2015
F IL eFo RM s LLc
FileForms is a secure, user-friendly platform designed to simplify Beneficial o wnership information (Boi) reporting and ensure compliance with the corporate Transparency act.
Trusted by accountants, law firms, family offices, and professional service providers, FileForms streamlines the process of collecting, managing, and filing ownership data directly with FincEn
With features like soc- ii compliance, end-to-end encryption, and seamless integration with FincEn ’s
FR ee WAy Ins URA nce
Becoming your own boss is a wish held by many, and franchising makes that possible. The insurance industry is an incredible option with a unique mix of limitless potential and true security: People will always need insurance — no matter the state of the economy.
choosing your insurance franchise partner relies on forming an alliance with a company that shares your values, growth expectations and, most of all, offers you the life you envision. Freeway insurance guarantees a franchise model built with your success
The concept of d oner shack was established in 2018 after the founders experienced the popularity of kebabs in Mainland Europe, where the doner economy is estimated to be worth a staggering €7 billion ($7.6 billion) in g ermany alone. d oner shack offers an exciting and unmatched offering in the Qsr sector, delivering high service levels and support for its franchisees and customers alike.
The brand continues to grow in popularity and has earned several accolades including being listed in the Elite Franchise Top 100 in 2023.
For more information, visit donershack.com or follow d oner shack on instagram and TikTok
Franchise Research Institute World Class Franchise 20112015
Franchise Research Institute #1 Rated Sign & Graphics Franchise 2014-2015
CFA Franchisees’ Choice Designation 2004-2015
• FASTSIGNS is one of only a handful of franchises approved for $21 million in sBa financing for approved franchise candidates
FasTsigns has over 400 markets approved for development in the Us and canada and is also seeking Master or area developer expansion in markets worldwide.
For more information: Phone: 1-214-346-5679
Email: mark.jameson@fastsigns.com
o r visit our Website: www.fastsigns.com
systems, businesses can trust FileForms to protect sensitive information while meeting federal requirements.
Whether you’re a small business or a large organization, FileForms provides expert resources, automated workflows, and tailored solutions to navigate compliance confidently and efficiently.
For more information contact ian Quinlan at: 1-888-515-3453 info@fileforms.com www.fileforms.com
as top priority. Freeway’s winning culture revolves around people first: You, your customers and your community. simply put, we deliver the best cost, choice and convenience. That’s our customer Trifecta. With Freeway insurance’s established franchise model, focus on diversity and accessibility, and continuous support, we will turn your passion into a winning business.
For more information contact alex Trachtman at: Phone: 214-505-6973;
Email: alex.trachtman@confie.com or visit www.freewayfranchise.com
h e AR t B e At
heartbeat christian news is an independent christian newspaper to help all christians by rightly dividing the word of g od. one of the best media outlets to advertise in across the Usa . We do more for our advertisers than any other media outlet; period.
Established: 2012
intitial Fee: $35,000
Minimum investment: $40,000 which includes franchise fee
contact Todd abrahams
Email: info@christianfranchise.net
Phone: 423 381 0925
Website: https://christianFranchise.net
h e AR t to h o M e Me AL s
heart to home Meals is the only senior meal delivery franchise built for leaders who care — offering a turnkey business model backed by 60+ years of expertise and the support of global food delivery leader apetito™.
Franchise owners don’t cook or provide care. instead, they run a logistics-driven, territory-based operation with full training, low overhead, meaningful impact and the potential for strong financial returns. it’s a business that delivers more than meals — it delivers independence to seniors, connection to communities and purpose to those ready to lead.
With strong growth potential and exclusive franchise territories, heart to home Meals is a feel-good, futurefocused opportunity for experienced professionals and purpose-driven families alike. Whether you’re looking to leave the corporate grind or start a family venture rooted in care, heart to home Meals gives you the tools to thrive while making a meaningful difference.
contact richard Peroe, senior director of Franchise d evelopment, at 757 818-5088 or richard.Peroe@ hearttohomemeals.com.
learn more at hearttohomemealsfranchiseusa.com.
h Teao, the leading iced tea franchise in the United states, has ascended as a frontrunner within this niche, a growing category within the beverage industry.
With a cost-effective, highly-attractive business model, the brand operates their own supply chain, resulting in significantly reduced costs of goods. o ffering a range of ultra-premium tea, water, and coffee products, h Teao caters to customers both in-store and through convenient drive-thru services.
Each location boasts 20+ meticulously crafted flavors of sweetened and unsweetened tea, made using a proprietary water filtration system and 100% natural ingredients.
hitting a significant milestone of 100 locations in early 2024, h Teao is on the path of continued growth. h Teao believes in fostering an atmosphere where all are welcoming and takes pride in its commitment to giving back to its local communities.
For more information on franchise opportunities, please visit https://h Teao.com/franchise/.
FR an C h I s I ng Usa
a-Z listings are a great way to promote your business, giving you a presence within our publication and also the Franchising Usa website.
Each detailed, full colour a-Z listing comes with a 150 word write up and your logo.
kUM on n o R th A M e RI c A Inc.
high school math teacher Toru Kumon developed the Kumon Method of learning more than 60 years ago in Japan, when his son was struggling with second-grade arithmetic.
realizing that a strong foundation in the basics-addition, subtraction, multiplication and division-was essential for higher-level math, Kumon created a series of math worksheets for his son to work on after school.
n e RD s toGo
Build a future with the computer service industry pioneers and accomplish your business dreams with NerdsToGo!
computers, handheld devices, tablets, and mobile phones are all things that only continue to grow and change the landscape of the technology industry in the 21st century. That is why nerdsTo g o is such a lucrative concept. With businesses, homeowners, and individuals continuing to rely
Excellent for branding and recognition. choose a 12 or 6 month package or simply add the a-Z directory onto your Focus, Profile or ad!
To learn about the a-Z directory or any other products please contact Vikki Bradbury: advertising@cgbpublishing.com or 778-426-2446
With daily practice, Kumon’s son gradually expanded his mastery of mathematical skills and by sixth grade was able to solve differential equations and integral calculus problems.
Today, at locations throughout north america, Kumon franchisees apply this method of daily practice and self-paced advancement to children’s math and reading skills.
Phone: 201-928-0444
Website: Kumonfranchise.com
on technology, handling the repairs, computer service and support, and other computer services that can accompany a technologically based society seems like second nature. This means franchise owners can tend to the high demands of a reliable customer base and reap the financial benefits by taking advantage of a constantly innovative, inventive, and lucrative industry.
contact us today to learn why nerdsTo g o is one of the fastest growing computer service and technology franchises in the United states!
htea o
oh M F I tness
ohM Fitness is a franchise that provides a revolutionary fitness experience using wireless electrical muscle stimulation (EMs) technology integrated into a small group setting.
The EMPower suit allows customers to complete an intense 2–3-hour workout in just 25 minutes. it is a low-impact workout that puts minimal stress on the joints, ligaments, and muscles, making it suitable for all fitness levels. ohM Fitness is the first fitness franchise to offer this wireless EMs technology in a group setting.
oU t D oo R L IG ht I n G
Pe R s Pect IV es
imagine owning a business that not only enhances curb appeal but also brings warmth and security to homes and businesses.
o utdoor lighting Perspectives (olP) is north america’s premier outdoor lighting franchise, with over 25 years of success and 200,000+ installations.
Whether you’re looking to diversify your existing home service business or start something of your own, olP offers a low-overhead, high-margin opportunity in a booming $15.3 billion industry.
PILLAR to Post h o M e
Ins Pecto R s
at Pillar To Post we are the leader in the home inspection industry, as we have more owners and inspectors than any other home inspection company, highest average invoice, more million-dollar producers, more innovations, more hours of training, and more coaches than any other brand.
We offer an executive model, where the franchise business owner has full-time involvement in the business but does not have to be a home inspector.
PUR o cL e A n
Puro clean, known as the “Paramedics of Property damage ®,” is a leading provider of emergency restoration services, passionately dedicated to serving communities affected by water, fire, mold, and biohazard conditions. central to Puro clean’s commitment to community and excellence is the PuroVet program, specifically designed to support U. s. military veterans.
We recognize the invaluable skills and discipline veterans bring to franchising, offering a 25% discount on the initial franchise fee as a gesture of gratitude for their service to the country.
The technology helps individuals work their muscles more effectively than with conventional workouts, producing better results in less time. ohM Fitness is ideal for health enthusiasts looking for real results without enduring the high-intensity stress of hii T training. it is also a perfect fit for those in recovery or fitness newbies, as well as busy parents and professionals. it doesn’t produce damaging cortisol spikes associated with stress, making it ideal for everyone.
contact: d oug Payne
Phone: (480) 582-2900
Email: franchisees@ohmfitness.com
Website: www.ohmfitness.com
With multiple revenue streams—residential, commercial, hospitality, and holiday lighting— olP provides year-round income potential. no electrical or design experience? no problem. o ur world-class training, ongoing support, and turnkey marketing solutions set you up for success from day one.
With a flexible, scalable model and a quick ramp-up time, olP is perfect for entrepreneurs seeking financial growth and independence. step into a business that shines— build a future that’s as bright as the lights you install. now is the time to invest in your success! www.outdoorlightingfranchise.com
The owner is focused on building a scalable locale team.
With an established brand of 450+ franchises in the Us and canada, with a reputation for integrity and professionalism, inspiring our clients to trust us in every market. By focusing on these values, we have become the largest home inspection franchise in north america and we’re proud of our rapid growth. We are also under the First service Brands umbrella alongside Floor coverings international, certaPro Painters, Paul davis, and california closets. https://franchise.pillartopost.com/
Puro clean has also introduced the PuroVet Forum—an exclusive community platform where veterans can connect, share experiences, and support one another.
With one in seven Franchise o wners being veterans, this Forum serves as a vital resource, enhancing the veterans’ network within Puro clean and ensuring that they have the resources to thrive as entrepreneurs in the restoration industry.
With Puro clean’s PuroVet program, veterans have a clear path to success, backed by a community that truly understands and values their service.
PuroVet.com
Ro DIZI o G RILL
Established in 1995, rodizio grill® The Brazilian steakhouse™ is the first authentic Brazilian steakhouse in the U.s
Founded by ivan Utrera, who wanted to bring this popular Brazilian churrascaria concept, along with cherished family
recipes, to the Usa from his home country of Brazil. rodizio grill’s all-inclusive menu offers unlimited Brazilian sides, over 30 gourmet salads, and rotisserie grilled meats and grilled items, carved tableside by rodizio gauchos.
For more information, visit rodizio.com.
By cI oce A
serviceMaster restoration by ciocea, established in 2019, is a leading provider of comprehensive restoration and recovery services for both residential and commercial properties. We specialize in water damage restoration, fire damage restoration, mold remediation, and complete reconstruction.
o ur expert team also offers pack-out and content management services, weather damage restoration— including storm, flood, and wind damage—and trauma and biohazard cleanup. additionally, we provide
s te RI - cL e A n Inc.
steri- clean inc. is a leading specialist in extreme cleaning services, offering solutions for crime scenes, hoarding situations, meth lab and fentanyl contamination, infection control, and homeless encampments. Founded in 1995, steri- clean has become a trusted name in the industry, now with over 60 locations that have cleaned over 200,000 scenes. The company is recognized for its compassionate and professional approach, making it a top choice for clients facing challenging circumstances.
steri- clean operates a 24-hour corporate call center and uses proprietary software to manage jobs and customer
s UPPLy P o I nte
sUPPlY Poin Te™ is a home-Based, B2B logistics Franchise providing professional Transportation services and packaging supplies to industrial america
The sUPPlY Poin Te business model is the culmination of years of industry experience, with a team of specialists providing manufacturers and distributors with a single solution for their shipping needs.
o ver the years, we have developed a network of freightforwarding, trucking, shipping, pallet, and packaging companies in multiple markets, supported by some of the industry’s best technologies and communications strategies.
V I ct RA
Victra was founded as a partnership by richard and david Balot in o ctober 1996 in Wilson, north carolina. Victra was incorporated as aBc Phones of north carolina, inc. in 1999. Today, Victra is independently owned and operated in raleigh, north carolina, with more than 200 people in the store support center.
in 2020, Victra opened its Victra contact center in greenville, nc, employing hundreds of team
W I n G s e tc.
Founded in 1994 in northern Indiana, Wings Etc. Grill & Pub began as a single location dedicated to creating a casual, welcoming atmosphere where friends and families could enjoy great food, ice-cold beer, and sports on TV.
o ver three decades later, Wings Etc. has grown into a thriving brand with more than 80 locations in 13 states, offering a community-focused alternative to big-box sports bars and trendy micropubs.
guests know us for our award-winning jumbo and
professional hoarding cleanup and board-up services to protect properties from further damage. Whether you’re facing unexpected damage or preparing for future protection, serviceMaster restoration by ciocea is committed to delivering prompt, reliable, and highquality services to restore your property to its pre-loss condition.
With a focus on customer satisfaction, efficiency, and industry-leading techniques, our team is available 24/7 to handle emergencies and offer peace of mind during challenging times. We also work closely with insurance providers to ensure a seamless process throughout.
interactions, ensuring efficient and reliable service nationwide. The company has national contracts and is prominently featured on the Emmy-nominated TV show “ hoarders,” showcasing its expertise in extreme cleaning.
Franchise partners receive comprehensive training, including classroom and hands-on field experience, equipping them with the skills needed to succeed. stericlean’s dedication to excellence and client satisfaction makes it a leader in the specialized cleaning industry.
For more information contact cory chalmers at: coryc@steri-clean.com https://steri- clean.com
For more information contact g eorge Pasick at: gpasick@wingsetc.net https://wingsetcfranchise.com/ s e RVI
With the sUPPlY Poin Te franchise business model at your fingertips, you can leverage this unique opportunity and help manufacturers, service companies, and a range of other enterprises maximize their efficiencies and improve their bottom lines - while you maximize your own potential as an independent business owner in an immense and growing market.
o wning a sUPPlY Poin Te Franchise is the perfect way to own and grow a professional sales and service-focused business.
For more information contact adam cahill at: adam.cahill@supplypointe.com www.supplypointe.com
members who handle consumer, Business, and customer care calls, along with Victra store support. a s a company, Victra employs thousands of people and serves guests in more than 1,600 locations nationwide. The Victra team is proud of its legacy of creating secondto-none customer experiences and is excited about the future.
For more information contact Michael dugger on: 774-253-9387, Michael.dugger@victra.com or visit: Total.victra.com
boneless wings, in a variety of signature sauces and rubs. o ur menu also features hand-smashed diner-style burgers, grilled and crispy chicken sandwiches, wraps, salads, and an incredible lineup of appetizers. Kids’ meals, daily specials, local craft beers and signature cocktails round out an experience everyone can enjoy.
From our laid-back atmosphere to our Big-Flavor menu, we’re proud to be the neighborhood spot for “g ood Food, great Times” over 30 years—and counting.
