Speech Recognition
Touch-24
My Accounts Menu (continued)
CAP COM’s Touch-24 enhanced home banking system is available anytime and includes Touch-Tone and Speech Recognition banking over the phone. Bank at home or on the go with a mobile phone. It’s fast, easy and convenient!
Say “Make a Transfer” to transfer money between accounts or make a Credit Card Payment. Say “Withdrawal Check” to withdraw by check. Say “Stop Payment” to stop a check payment.* * There is a $10 per check fee for stopping a payment.
Say “Reorder Checks” to reorder checks. Be sure to have a blank check ready for information such as the routing number.
Touch-24 Shortcuts Below are some shortcuts to help you access your CAP COM Account even faster! Touch-Tone (from Main Menu) • Press 1 for Account Access. • Press 2 for Branch Hours and Closings. • Press 3 for Account Balances Summary. • Press 4 for Current Rate Information. • Press 0 for a CAP COM Associate.
Touch-24
Phone Numbers & Website CCFCU Phone (518) 458-2195 CCFCU Toll Free (800) 468-5500 CCFCU Fax (518) 458-2261 Touch-24 (518) 458-8986 Touch-24 Toll Free (800) 634-2340 Connect-24 www.capcomfcu.org Mobile Banking www.capcomfcu.mobi
Speech Recognition • Say “My Accounts” for account access. • Say “Rates“ for current rate information.
Main Office & Mailing Address 18 Computer Drive East • Albany, NY 12205
• Say “Branch Information“ for branch hours and closings. • Say “Help” for more instructions. • Say “Agent” to transfer to a CAP COM Associate. • Say “Change Member” to access a different member account. At CAP COM, we benefit every member, every time, every day. Albany • Brunswick • Clifton Park Cohoes • Colonie • Glenmont • Latham Niskayuna • North Greenbush
REV 2/14/2011
CAP COM FCU is federally insured by the National Credit Union Administration.
www.capcomfcu.org