Rebecca Mayer R: Okay, alright. At the end I want… maybe you can share one experience with me, one very concrete experience you had in a hospital here. For example, I would be very interested; you said you visited both, private and public hospitals or health care providers. So I would be interested if you can tell a little bit more concrete the experience you had in the public hospital compared to the private hospital, in terms of like language barrier or language in general, in terms of cleanliness, in terms of the treatment itself. So what was your impression in terms of friendliness of the staff? J: I don’t think there is a… I don’t think there is a lot of significant difference but I will point out some, which I felt in a personal, made a difference. Eh… In public hospitals I think the language used continues to be Vietnamese. These would be the main state, who I expected to change. Where else in private hospitals or the foreign-owned hospitals the language used, quite from the onset, is English. So, if you are unable to converse basic Vietnamese, you will find the public hospitals a little bit daunting, to even get your first treatment, so that means that people in their first or second year in Vietnam may not consider public hospitals, but people who are staying here after four to five years, who are speaking basic level of Vietnamese, would consider public hospitals, simply because they are getting the same stuff, but at a much reasonable price. In terms of cleanliness, I think it’s a subjective assessment. So I would not think that there are significant differences between both the public and a private. I mean not private, but the foreign-owned one. I think that is function of number of people in a hospital, so obviously, if you go to a hospital which has higher public visitation, there will be a lot more noise and perceive untidiness, but to a private hospital you will see a bit more exclusivity, because of the higher price range which means only a limited people can go there. Does it mean that it is much cleaner? No. Does it mean it’s much more sterile, in terms of its process? I don’t think so. In terms of treatment again, my point is, I do not find a significant value at on from the foreign hospitals, mainly because I think they charge a premium for the language but not necessarily for the technical expertise. Many of the technical expertise in terms of diagnostic treatments and diagnostic inventory still goes back to the government hospital, which really has purchased equipment. So the three points I mentioned, I think captures the fact that, the Vietnamese hospitals to someone who has stayed in Vietnam for about four, five years, is a very attractive option and one does not have to go towards a, you know, a foreign hospital to actually get the treatment as well as the valuable. R: Did you ever considered – because I’ve heard like that Ho Chi Minh City should be good for like dental treatment or now I’m working in an eye hospital, so is quite popular for eye treatments, did you ever consider like to get any cosmetic surgery, cosmetic dental care or if you need cosmetic like eye care here in Ho Chi Minh City? J: The short answer is no and the reason is because I think this is very much typed to individual preferences, especially if it’s cosmetic. For dental, the short answer is yes, I would have considered that, because the dental treatment is, technical treatment that you need, regular, you know, checkups, so those are very much possible in Ho Chi Minh and I think that’s what I actively considered. R: But you’re talking about the basic dental care now or cosmetic dental care?
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