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CANBERRA TAXI INDUSTRY ASSOCIATION

CTIA NEWS There has been much said and written about the possible entry into Canberra of Uber and its uberX platform and its possible effects on the taxi industry. More will be said in the next few weeks.

what it was in 2013 when the number of surrendered licences reached fiftyone. The Canberra economy is not booming, but hopefully it has bottomed out.

However, maybe it’s about time something else is discussed, especially as spring (and Floriade) is in the air.

Thirdly, service delivery is probably the best in Australia with an average pick-up time for a booking not much over five minutes, and it appears that the fleet could handle a good deal more bookings without affecting service delivery.

I recently asked a taxi driver if he was having a good day and he said, “ I am always having a good day. I woke up this morning, I have a roof over my head, I had breakfast, and I have a job.” That’s the sort of taxi driver who gives us all a good name, our city and everyone in the taxi business. The Floriade season is one of those times when most people feel pretty good and hopeful and a time when Canberra’s taxi drivers have the opportunity to make many others feel the same. It is also a time when Canberra usually looks pretty good. It is a great time for taxi drivers and all Canberrans to show a friendly face to each other and to visitors. There are a few other things that should help those in the Canberra taxi industry to feel good about themselves. Firstly, the Canberra Airport is reasonably happy with the service being supplied at the Airport taxi rank.

Fourthly, the uptake of the Book & Track web based app is slowly growing and providing excellent service to our customers. Our new app, CanCab will prove to be more effective, and further app improvements are on the way. Our apps enable the customer to appraise their driver and so far the satisfaction level has been most pleasing. Fifthly, the Canberra taxi fleet has never looked better, and nothing impresses a taxi passenger more than a clean, on-time taxi driven by a pleasant, uniformed driver. So all the talking about unfairness and consequences of an Uber entry into the Canberra taxi market, may or may not be convincing. The most convincing arguments are won by actions and by simply by doing their job well, Canberra’s taxi drivers are in a position to be the best negotiators and the best promoters of the local industry. Most are doing that now, so please keep up the good work. Please promote the newest app.

Secondly, the number of trips per taxi per day is up almost three trips on

04 - CABBERRA THIRTY-two

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