Cabberra 27

The Official Newsletter of Aerial Capital Group Ltd Issue Twenty-Seven February 2015

PLEASE LEAVE ME IN THE CAR FOR OTHERS TO READ.

“It’s not real without the seal”

Protect the future of our industry and fight back against illegal ride-sharing! Join the ‘Grab a Cab!’ campaign and display the seal of approval on your cab to inform your passengers that their journey will be safe and in accordance with all government regulations.

An Australian Taxi Industry Association initiative.

www.grabacab.net.au

WELCOME

W

FROM THE MD’S DESK

elcome back, the commercial year is well underway and many things bode well for 2015. The Chinese calendar has 2015 labeled the year of the Sheep.

Now that everyone is back at work we can take time to review the numbers for 2014 and make a comparison against 2013.

In 2014 Aerial’s fleet numbers were 288 cars, down from a high in 2013 of 307 cars.

The media have confirmed that the ACT Government has 50 taxi plates returned, sitting on the shelf unused. Interestingly Aerial’s radio booking work has grown in 2014. There has been a decline in the number of hail jobs but cumulatively (total bookings) Aerial’s work in terms of jobs is up for 2014 compared to 2013.

The Canberra market has shifted because of Federal political uncertainty and the austerity associated with budget cuts. But the taxi industry is weathering this storm quite well. Our job numbers are up in 2014 but only by one quarter of one percent.

Our taxi work is holding where many others are reporting large drops.

Taxi work in Canberra has shown a noticeable growth trend since August 2014.

Our hardest months in 2014 were January to July. We have a noticeable decline in customer complaints and growth in our local booking market. I believe interesting times are ahead and we can continue this growth by supporting the work currently underway to improve our levels of customer service and make our innovations in technology deliver more.

A system wide upgrade of mapping technology is scheduled in March. This will require a car software upgrade. The mapping technology will add all new suburbs and streets for the ACT to our cars and call center.

Suburban growth in Canberra presents challenges for mapping software providers particularly where place names (business names etc.) change frequently. Along with the new mapping technology Aerial is upgrading call center software to automatically add place name change information into the map displays. This specialist Canberra information is a local refinement that will improve our services by offering more accurate details for customers and drivers. Local innovation based on local knowledge.

The innovation debate typically focuses on big players supported by large marketing budgets. When the marketing dollars stop - does the Emperor have any clothes? Aerial’s view is that the best innovation is ongoing and incremental as this can achieve more where smaller changes are made simply, with minimal impact on users and customers.

A specific example - Smartphone booking apps are used by all major taxi networks in Australia. This is not innovation its old technology. Innovation is integrating smartphone apps into other telephony services whilst maintaining security and privacy without the need for the customer to create a smartphone registration. A unique feature in testing now in Canberra.

Australia was built on the sheep’s back through innovation. Innovation is not something lacking in local businesses, and certainly not the preserve of the global giants.

Mark Bramston MANAGING DIRECTOR

ISSUE #26 DEC 14/ JAN 15 TABLE OF CONTENTS FLEET NEWS

02

TRAINING ROOM

03

STORYTELLER

03

BIG IDEAS

03

CTIA | TAXI INDUSTRY 2015

04

MEET THE DRIVER

06

COMMENDABLE DRIVERS

07

GRAB A CAB

08

EVENTS

10

OUT & ABOUT

11

DRIVER POINTS 12

NEW CABSPOTS

14

ON THE RANK

16

For any enquiries regarding the CabBerra magazine, please give us a call on 02 6126 1696 or email us at marketing@aerialcapitalgroup.com.au

FLEET NEWS

2015! THE YEAR OF THE CUSTOMER

H

appy New Year to everyone in the Taxi Industry. We hope you and your families had a chance to relax over the Christmas/New Year period. 2015 has already delivered some firsts with Canberra hosting matches of the Asian Cup for the first time and Canberra hosting the final of the Big Bash League at Manuka Oval for the first time.

via email. If the taxi has failed inspection, immediate steps must be taken to rectify any fault rather than leaving it to the last minute. Whilst many operators are doing a great job at rectifying problems in a timely manner, others are failing to act early which often results in the taxi being poorly repaired or presented at re-inspection without the necessary repairs being completed.

We hope events like these have helped the shift takings for drivers and operators in what is generally a slow month for Taxis in Canberra. Certainly Aerial commissionaires operating the Taxi rank at Canberra Stadium reported a steady number of passengers hiring Taxis from the rank during Asian Cup matches held in Canberra.

As Fleet Manager I am always looking to work with operators to obtain a high standard of vehicle presentation. However I wish to remind you of Aerial’s policy that any taxi not repaired to a professional standard within the given timeframe will be automatically suspended until the repairs have been completed.

Waiting for parts to arrive is not an acceptable excuse if the parts were only ordered a few days before the re-inspection date.

In 2015 we will be looking to reward drivers for their great customer service through our driver awards program. We will be rewarding drivers for putting the customer’s needs first and delivering the networks key customer service principles. One of these principles is not refusing customers due to the distance or direction in which they wish to travel. If you are available for hire it is illegal to refuse a hiring and Aerial will continue to investigate any complaint of this nature.

We must encourage customers to catch taxis at all times and give the same high standard of customer service to all passengers. All customers contribute to the financial viability of driver and operators alike and should be valued equally.

Moving on to some news related to Fleet Inspections.

Throughout the final two months of 2014 and already in 2015 we have been having issues with taxi operators not undertaking repairs within the time given by the network at Fleet Inspections.

Should operators experience difficulties receiving parts or finding a panel beater to repair their taxi they will need to notify Aerial ahead of the taxis re-inspection date. Below are some tips for passing Fleet Inspection: • • • • •

Present a CLEAN taxi Taxi has Child Harness and First Aid Kit Taxi sticker on your Taxis dome light is in good condition No body damage, torn or stained upholstery No tape on the taxi under ANY circumstances

That’s all for this edition of Fleet News. Stay safe and we will see you on a rank sometime soon.

Jason Shields FLEET MANAGER

Since the introduction of the Fleet App in 2014 operators now receive immediate advice of the result of their taxis inspection

02 - CABBERRA TWENTY-SEVEN

FACEBOOK.COM/AERIALCG

TRAINING ROOM

A

NEWS FROM THE TRAINING ROOM

erial is proud to announce that it has now partnered with the Sydney Taxi School to deliver training to new taxi drivers and training is expected to recommence within the next week or so once approval has been received from the Office of Regulatory Services to proceed.

With a backlog of 51 students waiting to commence it will be a busy time for the training school. Thanks to all those students who have been patiently waiting.

The previous two day course will now extend to the morning of a third day due to some changes that will put more emphasis on formative assessments (ongoing practical assessments) and the practical driving assessment will include additional elements that will require trainee drivers to demonstrate competence across a range of practical taxi driver activities. The jockeying process has also been enhanced to ensure trainee drivers get the most out of their training experience in the taxi.

In addition, Aerial is in the process of acquiring a dedicated car fitted out with taxi equipment and livery promoting the Aerial taxi school which will be used for the students practical assessments. Once trainees have successfully completed their assessment tasks, they will be given a PIN to drive on Aerial’s network.

NEWS ON THE RANKS BUNDA STREET IS STILL HAVING ISSUES WITH TAXI SPEED IN THE SHARED ZONE. This is a high pedestrian traffic area and it is imperative for public saftey that all drivers abide by speed limits and drive according to the conditions.

PARKING OF PRIVATE CARS ON RANKS CONTINUES TO BE AN ISSUE, particulary in areas of limited parking such as the Casino.

This matter has been raised to the ACT Government and it is hoped we will see an improvement of this issue in the future.

Canberra Punjabi Sports and Cultural Association is organising the First Kabaddi Sports Festival (Punjabi Traditional Sports) on 7th March 2015 to promote the Punjabi culture and sports in the hinterland if the National Capital from 9.00am to 5.00pm at Deakin Ovals next to the Australian Mint in Deakin, ACT.

FACEBOOK.COM/AERIALCG

RANK PLACEMENTS ARE IMPORTANT TO ENSURING PUBLIC TRANSPORT AVAILABILITY as Canberra continues to grow. New and upcoming trendy hubs are rapidly appearing, such as the Forshore, Londsdale St, New Acton Precinct and the Westside Pop-Up Village. A new Kingston Forshore Rank has been proposed by the CTIA and is awaiting consideration.

CABBERRA TWENTY-SEVEN - 03

CANBERRA TAXI INDUSTRY ASSOCIATION

THE ACT TAXI INDUSTRY

Y

LOOKING FORWARD TO WHAT IS IN 2015 AND BEYOND? WRITTEN BY JOHN MCKEOUGH, CHAIRMAN OF CTIA

taxi licence. However, the surrender of government owned taxi licences during 2013 and early 2014 saw the number of daily trips per taxi improve, whilst the level of service delivery remained at extremely high levels, and no demands for the release of extra licences became apparent.

ears that end in the number zero or five are often years in which a review is conducted into the current state of an enterprise compared to the state it was in five or ten years ago and the state the participants would like to see it in five or ten years hence.

During 2014, about eighty taxi vehicles; the vast majority being hybrids were replaced in Canberra, and the price of LPG began to drop, a drop continuing in 2015. On top of this, the number of external complaints made about the local taxi service dropped 2.4% from 2013 to 2014, a trend that has been noticed for five years; and the introduction of paid parking in the parliamentary triangle has prised some commuters from their cars and raised bus patronage, a good sign for taxi drivers.

For an industry such as the taxi industry and many others, a ten-year projection would seem to be a waste of planning time. The speed of change in so many aspects of the taxi industry makes even a five-year projection look ambitious.

But for the taxi industry, disregarding the great technological advances, it might be a time to review many years more than ten, especially regarding the decline of its market.

To say the past five years have been very difficult for the taxi industry in Canberra is not a news flash for anybody, and any person who says he/she has a grand master plan, which will positively lift the industry in the next five years, could be said to be somewhat delusional. Technological changes have been so rapid in the past few years that it is hard to predict where they will take the industry in even one or two years, let alone five. Technological changes will affect the market in which we work now, and may help the industry to have and to hold; or cause it to lose parts of its current market. It seems to me that the industry has concentrated on holding its market by better dispatch methods and payment facilities; and that population growth has masked the changing nature of the market and the disappearance of some sectors.

The five years 2009 to 2013 were probably the most difficult years experienced by Canberra’s taxi industry. The release of an excessive number of taxi licences, a costly review that so far has produced no discernable benefits (except maybe for WATs passengers), a continuing downturn in arrivals at the Canberra airport, and a continuing rise in the price of LPG combined to make things difficult for both taxi operators and drivers [since then, the threat to public service jobs and the continuing poor outlook for the ACT economy have weighed heavily on the outlook for many Canberra businesses].

The drop in trip numbers from the year 2008 resulted in an average loss per month to each taxi of the equivalent of $2100, much more than the lease fee for a government owned

04 - CABBERRA TWENTY-SEVEN

So the appearance of the taxi fleet has greatly improved, job statistics indicate that takings have improved slightly, fuel costs have been contained for the time being, the complaint level is in steady decline and service delivery is at a high level. This could indicate that those in the taxi industry are poised to share a brighter time in the near future, but as nothing stands still in the commercial world, the realities of the Canberra business outlook form a shadow over the taxi industry.

Also the threat of so-called rideshare services such as UberX is something that must be met head on by the taxi industry or any improvements gained so far will be quickly lost.

To think that looking good, having sufficient taxis in the fleet to facilitate good service delivery, expecting airport work to increase when the government relaxes its constraints, experiencing no pressure for extra taxi licences and performing well for the customers it now serves, means that business will “come good” is not wise.

The industry has been left with the rump of its former market and is too vulnerable to factors that affect that rump. The industry needs to be aware of some of the factors that caused a drop in patronage. The groups lost include the shopping mums with strollers and kids, the elderly ladies, the groups of office girls, and the single migrant tradesmen. Nearly all of them now drive their own cars. They have abandoned all forms of public transport. Many think taxi fares are too high, although it can be easily argued that taxi fares are relatively cheaper than they were fifty years ago.

The CTIA and the taxi industry need to fight on three fronts: perform and match the technology of rideshare companies such as UberX; to support improvements that attract people to use mass public transport (a slow process); and to support moves that bring more visitors to Canberra.

FACEBOOK.COM/AERIALCG

CANBERRA TAXI INDUSTRY ASSOCIATION

A news item in the Canberra Times on the 18th January, informed readers that for the fourth year in succession, arrivals at the Canberra Airport have dropped, resulting in a 14% drop since 2010.

An article on the previous day, 17th January, announced the resignation of Ms. Chris Faulks, CEO of the Canberra Business Chamber.

Ms. Faulks, more familiar with the commercial needs of Canberra than most, commented that for the business outlook in Canberra to improve, the city needed international flights into the city, a very fast train servicing Sydney and Melbourne and a new convention centre.

service to existing clients through technology and presentation, the Canberra taxi industry needs to appreciate that “hanging on” is not enough.

The taxi industry as a united whole needs to support any move that will bring more people to Canberra and any move that will encourage drivers to leave the cars at home and use efficient public transport. Taxis must be part of that system.

That is not part of a five-year or ten-year plan. It needs to be background thinking behind every plan.

Interesting times are always ahead.

It seems that a delay in the provision of a new convention centre will subdue demand for airport services both national and international, and for a very fast train. The taxi industry could use more work from the Canberra Airport and the CTIA will support any demands for a new convention centre.

Unfortunately, planning for a new convention centre is being held back by the need to fund the Gungahlin to Civic light rail initiative, something that could contribute to a boost in taxi work, both immediately it begins operating and then after higher density living along the route is established. The stated Government plan is to extend the light rail to all parts of Canberra, but benefits for public transport will be long term.

Parking shortages and higher parking fees might encourage some into public transport in the shorter term.

Whether the light rail proposal is realised or not, a lively debate for the improvement of mass public transport is well under way and the CTIA will involve itself in that debate.

The taxi industry is not the only one dependent on the improvements promoted by Ms. Faulks. The well being of the airport, the accommodation industry, the tourism industry, the coffee shops, the conference industry and others rely on the provision of adequate infrastructure.

In summary, the Canberra taxi industry (with others) is virtually in a holding position at the moment, will stay there for the medium term and needs to be prepared to vigorously compete to hold and improve that position, whilst at the same time support plans that draw more visitors to Canberra and more passengers to mass public transport.

Provided any future release of taxi licences in Canberra is truly linked to identifiable criteria, and any “rideshare” threat is successfully countered, the short-term future of the Canberra taxi industry should be positive.

Although it is most important to provide the best possible

FACEBOOK.COM/AERIALCG

CABBERRA TWENTY-SEVEN - 05

WAVES CARWASH MEET THE DRIVER

Meet the Driver section is proudly sponsored by Waves Carwash.

The interviewee receives up to $102 worth of carwash services.

JAGJIT SINGH TX203 What brought you here to Canberra?

I am from Punjab and moved to Canberra in 2009.

I was in Melbourne mid 2009 where I spent three months working at a carwash.

A Few friends at the time were already in Canberra and they told me that Canberra is comparable to Punjab with the population and weather. The capital in Punjab has a good mix of people from different backgrounds and walks of life. I really like Canberra, it is a place with educated people, and many whom I have had an encounter with have made me feel very at easy by being very welcoming and accepting of any differences.

Tell us how you started driving taxis.

I was working for the Australian Post and prior to that, I was a carer. I I discovered a passion for driving to different places while I was working for the Australian Post, so it was not long before I start driving taxis from Monday to Thursdays. Earlier this year, I started operating the same taxi I used to drive, mainly for the reputation that I have gained driving that same taxi. I took the opportunity to operate it because the time was right.

What do you love about your job?

I love it because I don’t consider this a job, I see it as my own business.

It involves higher risk than an ordinary job. It has other positives too. I am comfortable with the work environment and I get to

Get $15 self-serve tokens for the price of $10 come into our cafes TO pay for tokens over the counter between 8am-5pm 7 days THIS PROMOTION IS VALID on self-serve carwash and vacuum SERVICES AT WAVES CARWASH for all drivers, staff & friends of aerial PROMOTION IS VALID TO 31 march 2015

explore different places. I get to meet different people , which is also something I love about my job. Moreover, I love it because I love this country. People come from different countries and continents to build Australia to make it what it is today. It is such a lovely country, and people here have worked hard. If I get an elderly customer, I always thank them for all the hard work they’ve put in to make it such a great place for all of us.

What is your advice to new drivers?

It would be a much better environment to work in if all taxi drivers follow appropriate procedures and never steal others’ jobs. If at any point that a driver has picked up someone else’s customer by accident, please remember to tell the base. It is frustrating for the driver losing the job, so it would be more efficient if the base were informed, to avoid wasting time.

What is your future plans?

Sometime down the track, I would like to do a course that would aid my business. I am overwhelmed with options and there’s just so much to learn. However, I would explore my options within the business management field, so I could operate more taxis in the future and manage them well.

COMMENDABLE DRIVERS

WELL DONE! JATINDER SINGH WINTER,

here’s what your customer had to say: “Jatinder picked me up from home to take me to the airport. What a great first impression when we found out that he was waiting outside and did not use the honk. Even though my partner was there with me, he still came out of the car and helped us with our luggage. And the ride was just wonderful – he was so polite and engaged with us in a great conversation. He also speaks well about everyone who he is working with and I think he is such a great, optimistic young man. I wish him all the best in the future.”

PETER JAMES TOBLER A message from your passenger: “Peter is definitely one of your best drivers. From now on I will only contact Canberra Elite when I need a taxi. Peter is not only professional, he is also a very charming man and it was a delightful trip I had with him. He is a credit to the Canberra Elite brand”.

SULAKHAN SINGH A message from your

customer “I arrived at the Canberra airport and as I was walking out towards the taxi rank, I saw that it was just chaotic with no queue and many just walked straight to the back of the line. As I was trying to figure out where to go, I started walking towards Sulakhan’s car and to be honest I felt quite lost in all the chaos. Sulakhan swiftly got out of his taxi and assisted us and we were so glad to have had someone who could give us some direction in that situation. We definitely need more drivers like him. Thank this man for me”

CHRISTOPHER WARD Thank you from the fleet department for your professionalism in dealing with an accidental overcharge using Fast card. You realised the error immediately and took responsibility to ensure the error was fixed promptly for your passenger.

FACEBOOK.COM/AERIALCG

KWOK WAH CHAN Thank you from the fleet

department for your professionalism in dealing with an accidental overcharge using Fast card. You realised the error immediately and contacted the base to ensure the error was rectified promptly for your passenger.

CABBERRA TWENTY-SEVEN - 07

Don’t Risk

Canberra Elite Taxis, Book & Trac

An Australian Taxi Industry Associatio HELPING TO PROTECT THE FUTURE OF OUR INDUSTRY. THE AUSTRALIAN TAXI INDUSTRY ASSOCIATION’S GRAB A CAB SEAL OF APPROVAL IS BEING APPLIED TO ALL CANBERRA ELITE TAXIS.

Help inform your passengers that their journey will be safe and in accordance with government regulation.

Aerial endeavours to have the ‘Grab a Cab’ Seal of Approval applied to the Canberra Elite Fleet within a short timeframe. The Fleet Department will be applying these stickers at the Airport, Workshop and Fleet Inspections.

If your car doesn’t have an official seal, please see Aerial Reception and one will be applied.

08 - CABBERRA TWENTY-SEVEN

FACEBOOK.COM/AERIALCG

k It, Grab a Cab!

ck visit canberraelite.com.au

on initiative.

www.grabacab.net.au

The Canberra Elite ‘Grab a Cab’ car in Sydney Canberra Elite’s ‘Grab a Cab’ wrapped taxi has made the journey to Sydney on the 4th February in support of the ‘Grab a Cab!’ campaign and the NSW launch. This campaign is an initiative of the Australian Taxi Industry Association to raise awareness within the community of the importance of only using regulated, licenced taxis.

Taxi organisations are subject to corporate governance and strict government regulations on safety, not least of which includes the requirement for background checks on drivers, GPS tracking and security cameras in every vehicle. The use of unregulated rideshare apps, not subject to the same regulations, is putting passenger and drivers at risk.

Aerial Capital Group together with Canberra Elite and Silver Service Canberra Taxis, strongly supports the Grab a Cab initiative.

A special thank you to Furqan, the operator of TX 105, for the provision of the taxi to assist in the campaign.

FACEBOOK.COM/AERIALCG

CABBERRA TWENTY-SEVEN - 09

FEBRUARY EVENTS 2015 EVENT

DATE AND TIME

LOCATION

Summerside Festival

1/02/2015 to 28/02/2015

Various Venues

Sunday Film Screenings – Rescue Dawn (2006)

01/02/2015

Australian War Memorial

World Wetlands Community Day at Jerrabomberra Wetlands

01/02/2015

Jerrabomberra Wetlands

Old Bus Depot Markets - International Day at the Markets

01/02/2015

Old Bus Depot Markets

Little faces

03/02/2015 to 04/02/2015

National Portrait Gallery

Lecture: On War–Australia and the War with the Ottoman Empire, 1914–1919

03/02/2015

National Library of Australia

Mother and Son

04/02/2015 to 28/02/2015

Canberra Theatre

Talk: Museums and the Play of Objects

04/02/2015

National Library of Australia

Belconnen Magpies Race Day

06/02/2015

Thoroughbred Park

Summer Twilight Tour

06/02/2015

Mulligans Flat Woodlands Sanctuary

The Vinyl Lounge

06/02/2015 to 06/03/2015

National Film and Sound Archive Theatrette

In Conversation: In the flesh

07/02/2015

National Portrait Gallery

Eddie Izzard: Force Majeure

07/02/2015

Llewellyn Hall

AMB 100 Mountain Bike Marathon

08/02/2015

Stromlo Forest Park

Sunday Film Screenings – The Great Escape (1963)

08/02/2015

Australian War Memorial

Selby & Friends - Powerful Passions

09/02/2015

James O. Fairfax Theatre, National Gallery of Australia

Sweet Charity

11/02/2015 to 21/02/2015

The Playhouse, Canberra Theatre Centre

Chet Faker

11/02/2015

Royal Theatre, National Convention Centre

Suzi Quatro: Final Australian Tour

12/02/2015

Canberra Theatre Centre

Public talk: Cirkut panorama photographs

12/02/2015

Australian War Memorial

Exhibition Talk: Images of the Great War

12/02/2015

National Library of Australia

National Multicultural Festival

13/02/2015 to 15/02/2015

Various Venues

University of Canberra Capitals vs Bendigo WNBL

13/02/2015

Australian Institute of Sport Arena

Salut! Baroque: Mr Purcell's Farewell

13/02/2015

Albert Hall

Canberra Symphony Orchestra's Shell Prom Concert: A Touch of Tartan

14/02/2015

Government House

Portrait Encounter

14/02/2015

National Portrait Gallery

Dance Party for the over 30’s - Valentine's Day Special

14/02/2015

The RUC @ Turner

Music at Midday

16/02/2015

Canberra Theatre

Shen Yun 2015

17/02/2015 to 18/02/2015

Canberra Theatre

J Mascis

18/02/2015

The Street Theatre

ICC Cricket World Cup 2015: Bangladesh v Afghanistan

18/02/2015

Manuka Oval

Harold White Fellow Presentation: The USA–Japan Strategic Alliance in the 'Asian Century'

18/02/2015

National Library of Australia

Billy Connolly High Horse Tour 2015

19/02/2015

National Convention Centre Canberra

Oscar Wilde's The Importance of Being Earnest

19/02/2015 TO 07/03/2015

Theatre 3

Nitro Circus Live

21/02/2015

GIO Stadium

Postcards From Prague

21/02/2015

The Street Theatre

In the Flesh Film Series Wrap Up

21/02/2015

National Portrait Gallery

C.W. Stoneking

22/02/2015

The Street Theatre

Winning Edge Presentations Preview Day 2015

22/02/2015

Thoroughbred Park

ICC Cricket World Cup 2015: West Indies v Zimbabwe

24/02/2015

Manuka Oval

Circa Beyond

25/02/2015 to 28/02/2015

Canberra Theatre

Juice Rap News

26/02/2015

The Street Theatre

ActewAGL Royal Canberra Show

27/02/2015 to 01/03/2015

Exhibition Park in Canberra (EPIC)

Enlighten: See Canberra in a whole new light

27/02/2015 to 07/03/2015

Various Venues

Enlighten Night Noodle Markets

27/02/2015 to 08/03/2015

Upper Commonwealth Place

California Dreaming – the music of the Mamas and the Papas

27/02/2015

The Playhouse, Canberra Theatre Centre

Night Photography Workshops - Beginners Level

27/02/2015 to 28/02/2015

Questacon - The National Science and Technology Centre

The Physics of Beer

27/02/2015 to 06/03/2015

Questacon - The National Science and Technology Centre

2015 Proximity Government and Business Triathlon

28/02/2015

Westside Acton Park

Laser Tag at Questacon

28/02/2015 to 07/03/2015

Questacon - The National Science and Technology Centre

The Necks

28/02/2015

The Street Theatre

By the Water Concert

28/02/2015

The Hall, National Museum of Australia

10 - CABBERRA TWENTY-SEVEN

FACEBOOK.COM/AERIALCG

OUT AND ABOUT

JATIN NANGIA & JAGJIT SINGH

@ BANDI CHHORH DIWAS CELEBRATION

@ BANDI CHHORH DIWAS CELEBRATION

JATINDER AND GURJIT @ BANDI CHHORH DIWAS CELEBRATION

@ BANDI CHHORH DIWAS CELEBRATION

PHIL SKIPPER, HARPREET SINGH, GAGANDEEP & JATIN @ BANDI CHHORH DIWAS CELEBRATION JINDER, INDERPREET, DR GALATI, SHARIF AND SUMIT @ BANDI CHHORH DIWAS

LIVTESH, GURTEJ, MANINDER & PRABHPAL @ BANDI CHHORH DIWAS

SONNY @ CABBIES BREAKY

@ BANDI CHHORH DIWAS CELEBRATION FACEBOOK.COM/AERIALCG

LUIS @ CABBIES BREAKY

ANMOL, BALJEET, INDERJIT & VIJAY @ BANDI CHHORH DIWAS CABBERRA TWENTY-SEVEN - 11

DRIVER POINTS FOR EXCELLENCE 2014

DRIVER POINTS OF EXCELLENCE IN 2014

BALWINDER SINGH GILL

RABIH IBO

HUU QUANG LY

12 - CABBERRA TWENTY-SEVEN

KRISHAN PAL SINGH

CHOR LIM CHEAH

DAVID BENNETT

FACEBOOK.COM/AERIALCG

DRIVER POINTS FOR EXCELLENCE 2014

GURVINDER SINGH KAHLON

MALCOLM FORSYTH

SANDEEP SHARMA

GRAHAM JOHN SCHMUTTEN

KOSTA TALEVSKI

QUYEN QUI TANG

FACEBOOK.COM/AERIALCG

CABBERRA TWENTY-SEVEN - 13

NEW CABSPOTS

CABSPOT 51 JOHN XXIII COLLEGE ANU 51 DALEY ROAD, ACTON

CABSPOT 75 AUSTRALIAN CATHOLIC UNIVERSITY | 223 ANTIL STREET DICKSON

CABSPOT 76 AUSTRALIAN CATHOLIC UNIVERSITY 127 PHILLIP AVENUE DICKSON

14 - CABBERRA TWENTY-SEVEN

FACEBOOK.COM/AERIALCG

CANBERRA ONLY nga.gov.au

JAMES TURRELL

A RETROSPECTIVE

FROM 13 DECEMBER BOOKINGS ESSENTIAL:

or 1300 795 012

James Turrell Sight unseen 2013 Ganzfeld: LED light Villa e Collezione Panza, Varese (Italy) © James Turrell photograph © Florian Holzherr PRESENTING PARTNERS

FACEBOOK.COM/AERIALCG

PRINCIPAL PARTNERS

CABBERRA TWENTY-SEVEN - 15

The Canberra Times Good Food Month Presented by Citi in association with Enlighten Festival

Friday February 27 – Sunday March 15, 2015

This month long celebration, part of Australia’s largest food festival, will showcase the best Canberra Restaurants, cafes, bars and producers with a series of venue based events, such as Let’s Do Lunch, Hat’s Off Dinners, Drink and Dine & Bespoke events Visit: canberra.goodfoodmonth.com

Photo Credit: VisitCanberra

Enlighten Friday 27 February – Saturday 7 March, 2015 8-11pm on Friday and Saturday nights 8-10pm every other night.

See Canberra in a different light this Autumn when many of the city’s national attractions open their doors after-hours to host an array of exclusive events. Over 10 illuminated nights there will be blockbuster exhibitions and rare Museum of Australian Democracy, Enlighten 2014 | Photo Credit: ACT Tourism films, captivating architechtual projections, The Electric Canvas will claim the walls of the National Gallery intriguing live music and performances, stand-up of Australia, National Library of Australia, National Portrait comedy, exclusive dining experiences and more.

Gallery, Old Parliment House, Australian Parliment House and Questacon creating a gallery of the grandest proportions.

enlightencanberra.com.au

Enlighten Night Noodle Markets are coming to Canberra for 2015 That’s right Canberra! Start honing your chopstick techniques, Enlighten Night Noodle Markets are coming to Canberra for the first time in March 2015.

To coincide with Canberra’s annual Enlighten festival, the Night Noodle Markets will be held over 10 nights from February 27 to March 8 near Old Parliament House and Lake Burley Griffin.

16 - CABBERRA TWENTY-SEVEN

Crowd at Enlighten 2014 | Photo Credit: VisitCanberra

FACEBOOK.COM/AERIALCG

P

STRICKLAND CRES

ON

AN

ER

GG

KW AY

P

AU PA STRA RL L HO IAME IAN US NT E

P

G

SIN

RO S

NN OX C

LE

P

DENISON ST

P

W

NC

RES

P

AN

ENM

LAD YD

P

SON

DIC K

RD

DR IVE

CIRCLE OF LIGHT

P

EEN

E

GG

QU

P

ST

TCE

P

AN

LAD YD ENM

E

DR IV

REP HO RES USE GA ENTA OF RD TIV EN ES

TCE

REF

UNTAIN DRIVE BL ACK MO

P

DIC

D

NR

KSO

EW AY

ON

NA PO TION GA RTRA AL LLE IT RY

EN L NIG IGHT MA HT N EN RK OOD ETS LE

NC STA ILIAT GE ION

REC O

P

P

DEAKIN

STRICKLAND CRES

ACTON

BIKE RACKS

FREE SHUTTLE BUS

BUS STOP

STRICKLAND CRES

ACCESSIBLE TOILETS

FIRST AID

P

N GA ATIO AU LLER NAL STR Y O ALI F A

FIN

GRI F

ACTON

P

P

P

G

SIN

CR OS

W

NC

RES

P

ACTON

LE NN NATIONAL MUSEUM OF AUSTRALIA OX

INFORMATION BOOTH

ARCHITECTURAL PROJECTIONS

P

TAXI SET DOWN & PICK UP

ROAD CLOSURES

FOOD & DRINK

P

H OF IGH AU CO STR URT AL IA

NT NGA E GA MPOR LLE AR RY Y

CO

EY

URL

EB

LAK

ROYAL AUSTRALIAN MINT

D JO LAN UNM HN G P ORE LAC E

L PO ECTIO ND N

THE

N

EST AC O

P PARKING/ACCESSIBLE

P

GE

EOR

N AR ATIO C AU HIVE NAL STR S O ALI F A

P

IA

PA OLD RL HO IAME US NT E

KIN

GG

EW AY

AUSTRALIAN NATIONAL BOTANIC GARDENS

TU

VIC TOR

GP AR

P

KW AY

SEN A GA ROSE TE RD EN S

WESTON CREEK

NATIONAL ZOO & AQUARIUM

TU

KENT ST

NA T & A IONA QU L Z AR OO IUM

NA TIO OF NAL AU MU STR SE AL UM IA

KE

PA R

ON

RA N

WE

SP L

AU NA STRA B TIO LIA GA OTA NAL N RD NIC EN S

KE

ON

NA T & A IONA QU L Z AR OO IUM

ON

ELE THE GA CTRI RD C EN ATM

SS T

P

ST

SR OS

EW AY ROYAL AUSTRALIAN MINT

P

ROYAL AUSTRALIAN MINT

DENISON ST

ON

KENT ST

QU

NIE

CLU

ST EA SP L

PA R

DENISON ST

KW AY

N LI ATIO AU BRAR NAL STR Y O ALI F A

G TU

GP AR

HOW TO GET THERE

P

AN

ENM

IVE

DR

There are various free public car parks throughout the Parliamentary Triangle. There is also free public DIC KSO NR parking at each ofP the institutions.

D

PARKING

Enlighten is held at various sites and locations in the Parliamentary Triangle and throughout Canberra.

P Catch the Enlighten shuttle bus to alleviate parking stress. There will be pick-up and drop-off points in the Parliamentary Triangle and the city. For detailed information visit enlightencanberra.com

LAD YD

To find out what’s on in Canberra this autumn and to book accommodation, go to visitcanberra.com.au, call 1300 852 780 or drop into the Canberra and Region Visitors Centre at 330 Northbourne Ave, Dickson.

VISITING CANBERRA

Enlighten’s stunning Architectural Projections can be viewed between Friday 27 February and Sunday 8 March from 8pm until 11pm on Friday and Saturday nights, and until 10pm every other night.

ARCHITECTURAL PROJECTIONS

For all ticket info go to enlightencanberra.com.

Tickets for most events can be purchased online at ticketek.com or by calling 132 849. A payment processing fee of 1.95% applies to all purchases made by credit or debit card and is included in the price. A one off transaction fee will apply per transaction. Ticket prices may be higher on the door than presale tickets.

TICKET INFORMATION

EVENT INFORMATION

T

GP AR

VOY AGE

E

RIV

ND

UNTAIN DRIVE BL ACK MO

Enlighten can be found on Facebook, Twitter and Instagram. To keep up to date with all the action LAD Y D follow #Enlighten #CBR ENM A

SOCIAL MEDIA

t

ON

KW AY

idg es

AN

ON

AN

ER

UG G

AU NA STRA B TIO LIA GA OTA NAL N RD NIC EN S

Liv ers

GE R

NA T & A IONA QU L Z AR OO IUM

A N A N D TIO SO NA UN L D FILM AR CH IVE

KENT ST NA TIO OF NAL AU MU STR SE AL UM IA NA T & A IONA QU L Z AR OO IUM

SS T

SR OS NIE CLU

GP AR

CABBERRA TWENTY-SEVEN - 17

AU NA STRA B TIO LIA GA OTA NAL N RD NIC EN S

LA

it

FACEBOOK.COM/AERIALCG LA

it ircu yC Co Mc

Lo

SO

T

V

Co Mc

SO

ENLIGHTENCANBERRA.COM

We are here to help you work smarter.

3

1

7

6

5

1

4

5

4 9

9 7

8

2

6

6 2

7 8

4

Now you have time to spare.

Visit www.fujixerox.com.au Xerox, Xerox and Design, as well as Fuji Xerox and Design [add any other trademarks that are used here] are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries and are used under license.