ACHIEVING 97% OF THE ASKING PRICE ON AVERAGE.
Source: Home Owners Alliance
Who we are
Owner led with a difference…
Back in 2004, friends and colleagues Elliot and Lee decided to open their own estate agency. They believed that together they could offer a better service to their customers. With over 40 years of combined experience in both sales and lettings, they have successfully helped thousands of people move in Harrow, Hillingdon, Brent and Ealing.
Many years later the agency has gone from strength to strength and has succeeded in their original goal to offer a better service. Winning numerous awards and continuing to sell, let and manage hundreds of properties each year.
Elliot Lee Estate Agency is now headed up by Sales Director, James Burgess. Working for the company since 2007, James has a wealth of knowledge and experience and he is well known within the local communities that he works in. James is passionate about property and knows how important the personal touch to a client’s experience is. This is why he always makes himself available to clients and ensures his high standards are met by the whole team.
Of course, we are also supported by our incredible team who share our values and passion for the local area.
Open Home Specialists
We have been carrying out Open Homes for many years and specialise in creating the ultimate environment to maximise the sale or rental potential of your property. The principle of our Open Homes is to create the perception of competition and excitement within a buyer or tenants mindset when your property comes to the market. Similar to an auction, the more competition and demand there is, the higher the price is driven. We find Open Homes often deliver the best results for our clients as well as being the most efficient way of selling and letting homes as occupiers are not constantly being disturbed every evening and weekend.
Buy To Let Experts
Our expertise in working with Landlords in both sourcing, financing and letting property has been the foundation of ElliotLee. Along with our own property stock for Landlords to buy from, we have a landlord and investors club where we provide exclusive offers made available to us in the form of land, development opportunities, high yielding rental properties, HMOs and joint ventures. ElliotLee work closely with several sourcing companies allowing us to offer properties throughout the UK to our investors. These purchases require specialist knowledge from Solicitors and Mortgage Brokers which we have readily available for any potential buyers to utilise and ensure they are maximising the opportunity from a monetary perspective as well as reviewing portfolios to ensure the financing is kept up to date and on the best possible rates. Once the properties are ready our dedicated lettings and management department takes care of the rest from the marketing to boiler repairs.
EXCELLENT AND SEAMLESS SERVICE FROM START TO FINISH. REGULAR AND TIMELY UPDATES ALL THE WAY THROUGH THE PROCESSING AND JAMES WAS A STAR IN ENSURING OBSTACLES WERE EFFECTIVELY OVERCOME.
Our team
It’s the people that make ElliotLee...
Training
Excellent people achieve excellent results and our agents are offered full training through our Next Level Training Academy.
Each member of staff is NAEA (National Association of Estate Agents) or ARLA (Association of Residential Letting Agents) qualified, so they are up to date with the latest technology, management and compliance legislation, and nothing will ever go amiss in your property transactions.
By investing in our staff in this way, we ensure that they gather the knowledge they need to do an even better job for our customers, and you can rely on consistent results from any individual member of the team.
It’s also worth adding that our staff work on performance commission, which means your success is their success. This ensures that the team go the extra mile for you and your home move, working together to achieve great things!
Our apprenticeship scheme
We want to help the next generation of budding property enthusiasts to reach their goals.
This is why we started our apprenticeship scheme - which has won national awardsteaching and encouraging great sales, lettings and managing skills for the future!
Our Uniform
Our uniform means that as well as looking like a team, we work like one too. Each member of the team works together to achieve one common goal. This encourages
the mindset that we have each others’ back and when we come across a challenge, which can happen often in the property industry, we’re all in it together.
Teamwork within the company means that we play to each others’ strengths to achieve a better result for our customers.
Local knowledge
The best way to sell a home is to show the buyers the lifestyle, what it is really like to live there. Where do you do your food shop? Where can you grab the best cup of coffee? Which little local gems can really make your Saturday morning special? Where are the schools that will help your children to learn and grow?
All of this requires an intimate knowledge of the local area, which is why each member of the team lives nearby. That extensive knowledge gives us the edge when selling or letting your property.
Innovation
Technology is advancing at an alarming rate and at Elliot Lee we aim to keep at the forefront of the technology that is available within our industry. We believe that, to be the best estate agency that we can be, we need ‘out of the box’ thinking and to know about the best technological advances coming into the property industry. Our senior management team are driving innovative thinking to ensure that our customers have the very best experience that they can have when moving home.
Rest assured that we will always be leading the curve in our industry!
Our values & brand
Our 9 values are crucial to understanding who we are as a business and how we can help you reach your property goals.
Everyone from the Directors through to the latest trainee signs up to a list of 9 core values that assist our daily work and ensure that we continually are reaching for the next level of performance for you. These values may seem small, but to us they embody our actions and are crucial parts of the DNA of our business
1. We always go the extra mile
2. Property is our passion
3. We are performance driven
4. Our reputation is our biggest asset
5. We proactively give back to every community we serve
6. We are one team
7. Our agency has been built with longevity in mind
8. We are dedicated to continuous self-development
9. Our word is our promise
EXCELLENT ESTATE AGENTS! THEY SPENT TIME GETTING DETAILED INFORMATION ABOUT MY PROPERTY SEARCH, AND ACTUALLY CARED ABOUT WHAT I WAS LOOKING FOR.
Why we achieve you more
We believe that our agency goes further than any others, offering unparalleled service which cannot be found with either online or traditional agents. We’re leading the way in the industry using technology, expertise, local knowledge, and obtaining a better price for our customers than they could achieve with others. Here’s exactly how we’re doing that:
Modern meets traditional: Elliot Lee comes from an era when good old fashioned estate agency was all you needed to sell or let a property. The partners have ensured we kept to those principles of being knowledgeable, transparent, approachable and good communicators whilst ensuring we have the most up to date technology available to help us deliver excellence in customer service to all customers 24hours a day.
Our marketing strategy: In your home’s marketing, we cover everything we know that works to bring in interested buyers and tenants. Our marketing plans are bespoke as we know a one size fits all simply doesn’t work
Price and timing: Knowing the local property market and pricing correctly to get the most for your money in the current climate. We check statistics, the Land Registry data, comparable properties and use our years of experience to create the perfect price. This price ensures your home doesn’t sit on the market for longer than necessary and that you achieve the maximum amount possible.
Maximum Exposure: We use targeted marketing for every single property to ensure that we find the absolutely perfect buyer or tenant looking for a home just like yours. By being hyper-targeted and focused we ensure that we find the buyer that is willing to pay the highest price, without wasting time and marketing. This process is what makes our Off-market service so successful.
Off-market: We have a database of people ready to view your home, and we also have maintained a tremendous amount of relationships with investors and families in the local area. Before we hit the market with a big push, we hit our most interested and current contacts first – we often have an offer for your property before it ever hits the market.
Blog articles: Our blog offers expert advice on property, home staging, and the latest local news and market stats. You can stay up to date with what we’re doing, understand the market a bit better, and the added benefit? We can attract buyers specifically through the blog and add them to our database ready to view your property marketing.
Professional marketing materials: We offer extensive floor plans, expert photography, and virtual tours with the leaders in their field. As well as drone footage and property productions if warranted.
Communication & feedback: We treasure feedback – it can inform your next steps and see where you might be going wrong. This is why we give all of our clients feedback from potential applicants, so they know we have the data to inform our choices going forward.
Accompanied viewings: Our experts know how to highlight the best parts of your property and help the buyer visualise what your home could be to them. The added benefit is, you don’t need to lift a finger.
Client management programme: Your dedicated team member will keep you updated of progress throughout via our programme. This ensures you are part of the process throughout and any obstacles are discussed and communicated in good time so we can concentrate our resources in a positive way
Premium accounts with all major advertising portals: We invest in premium accounts with Rightmove, Zoopla and more, so that when someone is searching for a property using one of the portals, your home can appear front and centre and will be marked as a ‘premium property’. In the buyer’s mind, your home becomes worth more because they associate it with the premium advertising
Network of partner agents: Using our network, we’re not limited to one location but have access to buyers from all over the country. We can also help you to find your perfect home elsewhere if you are relocating.
Our partners
Over the years that our business has been running, we’ve made partnerships with very trusted local businesses which we believe offer the absolute best in services for our clients. While we don’t require that you use our partners, we’ve spent a lot of time ensuring we can recommend a business we inherently trust, love and would use ourselves.
We also have created partnerships with businesses so that we can offer you a better service, usually using technology or systems to add precision and efficiency to our day to day. As a result, our clients get a better price for their home – or a better quality of tenant – in a faster timeframe. It also dramatically reduces the number of fall throughs.
So, who are our partners?
Mortgages
Our panel of mortgage brokers will help you obtain the right mortgage product. It is set-up and run by finance professionals who feel the consumer deserves greater attention following the regulations introduced in April 2014.
Solicitors
Having a good solicitor is so essential to ensure your house purchase isn’t a headache. Not only do solicitors ensure all the boxes are ticked and can assist you with getting the paperwork done, but they move the sales process along efficiently. A good solicitor can mean a quicker sale/ purchase, fewer problems with the chain, and less chance of the sale falling through.
Property purchasing
My Property Helper is an organisation that trains and supports professional property helpers looking to represent buyers and tenants in the property market. Their helpers are licensed under MPH and can help match buyers and tenants with the perfect home up and down the country.
Property Sourcing & Investments
Have you ever wanted a property partner to help find you low risk, high performing Buy To Let Investments with no upfront costs?
MPH (My Property Helper) support and help investors source property across the UK that matches buyers financial budgets. They will help you source and buy property, creating a passive income – for life!
It’s a hands-on investment, but they will support you setting up a property company, get a mortgage, help find a solicitor and support with the rental. They also have a facilities managements service allowing you to step back upon ownership allowing them to manage the entire process.
Hassle free investment - ROI:
If a hands-off investment is for you, then look no further then Ascot Rose! Ascot Rose provides the opportunity of allowing our clients savings to financially perform for them in a simple & trusted way.
With a high interest return on investment (ROI) each year in your bank account, there is no better way than to invest your money. No fees, no set up costs– just a high interest return on your fund.
Removals
Our tried and trusted removal partners can help you get your move done. It can be hard to ensure you find movers who will look after your possessions carefully and complete the job to the highest standard, so you don’t need to worry about lifting a finger. We know moving day can be stressful and fraught with things going wrong, so by recommending only the best, we can help alleviate just a little bit of that worry and pain.
Complete Client Nurturing
The Lifesycle system helps us to help our customers in many different ways. It’s a property technology system that aids us with our home marketing, database matching (for buyers and tenants) and communication. We will be able to tell you when your property has been viewed and how many times.
If you have any questions about our partners and how they can help in your property transaction, please don’t hesitate to ask. Every single one of our partners is there to make your life easier.
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LESS THAN 1 IN 10 SALES FALL THROUGH WITH RESERVATION
AGREEMENT, COMPARED WITH THE NATIONAL AVERAGE OF 1 IN 3.
Our community
Having lived locally all our lives, we feel more connected to our community year by year as we and our families visit the local parks on the weekend, attend local events, send our kids to the local schools and fall more in love with our area.
We try to give back as much as we can by supporting local charities, groups and organisations in the area with sponsorship and donations.
Whether it’s a local school, Residence Association, Sports Club, or Church, we believe that by volunteering our time, energy, and enthusiasm, everyone benefits! You can find us handing out balloons, lending a hand on the BBQ, helping out with the bouncy castle – we even like to get stuck into the arts and crafts table when the need arises. By donating raffle prizes and hosting dance contests, we can truly take an active role in supporting our neighbours and
friends in the area. Look for our logo on your local football club shirts or check to be sure that your children’s favourite Santa Claus isn’t a jolly ElliotLee Property Consultant.
Whilst we can benefit your event by lending a helping hand, we also use our social media platforms, promoting with our connections in local news and media sources and posting on neighbourhood event boards to spread the news about the events we are a part of. This year is already looking exciting with events at several new locations with new organisations, so make sure you have liked our Facebook page to keep in the know.
Aside from all the local community work we undertake, we also work with several charities. In particular, The London Community Kitchen who offer support and assistance to the local residence and assist the homeless. They have an ethos of Zero Waste & Zero Hunger and provide access to food for the most vulnerable communities across London. If you are interested in volunteering with us please get in touch.
If you are part of a local organization, local school, local sports club, or local charity and need a helping hand with an upcoming event then please don’t hesitate to get in touch – email us at enquiries@elliotlee.co.uk or call us on 020 8866 0006.
What people think of us
What can I say but #fantasticservice from start to finish, so professional, James and the team when above and beyond the call of duty to sell my property, and to add to that, sold it within a day with an open home! They really do know the Industry and how to sell! We have been over the moon with the attention to detail, not only helping with this sale, helped with purchasing the new property! Il highly recommend ElliotLee.
James Wears | Vendor
I found ElliotLee estate agents to be very helpful and kept me up to date on everything as things progressed. James was very kind and the whole office were very professional. I would thoroughly recommend ElliotLee to any buyer or seller of property.
Rita Cundal | Vendor
So grateful to James and the sales team for making our purchase so easy and stress-free. They were on top of things every step of the way, contacting solicitors and liaising with the vendor. We felt really supported and looked after. We feel lucky to have had that kind of service and care and can’t thank you enough.
Lisa Minsky | Vendor
As a first time landlord, I was a bit apprehensive on how to let my property onto the market. Preyen and his team has been very helpful and informative through the whole process and understood my needs fully. His approach is very professional and his overall attitude very positive and understanding. I have now let my property and very happy with the way Preyen made things as smooth, faster, reliable as they can possibly be.
Rahul Shah | Landlord
Very professional and customer service oriented agent. Would highly recommend them.
Mofizur Miah | Buyer
