Balgores Chelmsford | Company Brochure

Balgores Property Group Sales | Lettings | New Homes | Mortgages | Conveyancing | Auctions | Life Assurance

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Balgores Property Group 2 Tindal Square Chelmsford CM1 1EH Sales: 01245 492 424 Email: sales@balgoreschelmsford.com Lettings: 01245 455 584 Email: lettings@balgoreschelmsford.com balgoresproperty.com 2

CONTENTS 18

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10 AREAS & LOCAL KNOWLEDGE

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16 PROFESSIONAL PHOTOGRAPHY

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18-21 PROFESSIONAL PROPERTY MARKETING

42 CONNECTING WITH BUYERS & TENANTS

Our marketing packages are some of the best around. Not only do we provide the core basics you would expect, we also offer extensive packages to take your property advertisement to the next level.

The internet is key to a successful property sale, so we place huge importance on ensuring we reach the millions of potential customers that visit property portals and our website.

Our local knowledge is second to none, and our extensive network of offices across Essex & Kent allows us to offer you expert, localised advice.

The breadth of our office coverage means we can advertise your property sale to a range of potential buyers.

We strongly believe that the presentation of a property can make or break a sale, and we pride ourselves on offering some of the best photography to our clients which sets their property apart from the rest.

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ONLINE PRESENCE & EMAIL MARKETING

Balgores Boost is our ace in the hole when it comes to matching your property to the right buyer, and truly sets your property apart from the competition. We also have an extensive email database of qualified, eager buyers who we regularly contact with new properties. This is all in addition to our usual, stellar marketing packages.

LAND, NEW HOME & DEVELOPMENTS

We provide a complete service, tailored to the needs of every individual client, whether they be large PLCs or private developers. Not only can you rely on our decades of market knowledge, you will also benefit from tailor-made marketing, designed especially for you and your development.

LETTING YOUR PROPERTY

We offer the same high quality service for our lettings customers too. Whether you’re a prospective landlord, already own an extensive portfolio, or you’re looking to rent for yourself, we will do everything we can to make sure the process is as simple and stress-free as possible.

08 12 14 22 24

Our Values Selling Your Home Keeping You Informed Video Staging Professional Video Tours

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Just Move In Reaching The London Market Property Management Financial Services Additional Services

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“WE ARE PROUD TO BE ABLE TO OFFER A UNIQUE SELLING EXPERIENCE WITH A STRONG EMPHASIS ON CUSTOMER SERVICE AND HIGH QUALITY MARKETING.” MARTIN GIBBON FNAEA, MARLA | GROUP DIRECTOR

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Welcome

AUNCHED IN 2002 BALGORES PROPERTY GROUP HAVE QUICKLY BECOME ESTABLISHED AS ONE OF THE MOST DYNAMIC, SUCCESSFUL AND ICONIC ESTATE AGENTS IN ESSEX & KENT. Bringing together our unique and unparalleled dedication to complete customer service, our expertise in local property & lifestyle and our exceptional approach to marketing & communication, we honestly believe our agency is the most effective in the area, if you’re looking to sell or let your home.

Martin Gibbon FNAEA Group Director

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“I AM INCREDIBLY PROUD OF THE TEAMS WE HAVE BUILT ACROSS OUR NETWORK, AND THEIR DEDICATION TO PROVIDING A FANTASTIC, PROFESSIONAL SERVICE TO OUR CLIENTS.” MATTHEW BUTLER | SALES DIRECTOR

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Our values

OUR PROACTIVE, CUSTOMER-FOCUSSED ETHOS RUNS THROUGHOUT THE ENTIRE GROUP, SO WHETHER YOU NEED HELP WITH MARKETING, NEGOTIATIONS OR SALES PROGRESSION, YOU CAN BE SURE THAT OUR TEAM WILL ALWAYS BE EXACTLY AS YOU WOULD WANT THEM TO BE HONEST, PROFESSIONAL AND AT YOUR SERVICE.

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o do this, we have assembled a fantastic team of experienced and hard working property experts across all of our services. At every step in your sale or letting process, we are confident that you will always get the very best help & support from the appropriate member of the Balgores team.

At Balgores we fully understand how daunting selling or renting your home can be and that is why we place so much emphasis on providing a truly complete service that takes care of the details at every stage of the process. We enjoy continuity with long standing staff, which is essential to providing you with a consistent and more effective service.

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OUR LOCAL KNOWLEDGE IS SECOND TO NONE.

EXTENSIVE COVERAGE WITH THE CHELMSFORD OFFICE COVERING ALL AREAS WITHIN THE CM1, CM2 and CM3 POSTCODES. 10

Areas & local knowledge

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ith our many years experience in the local property market we have a unique understanding of the distinctive differences of buying & selling homes, in Chelmsford, and the surrounding areas. This means that we can identify and help you capitalise on the subtle differences between local residential areas.

In this way we are able to clearly market our customers homes to the correct potential buyers who are more likely to show interest in your property.

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WE LOVE WHAT WE DO. WE LOVE TO MAKE THE BUSINESS OF SELLING AND LETTING YOUR HOME AS SIMPLE, SUCCESSFUL AND STRESS-FREE AS POSSIBLE.

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Selling your home

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TALK TO US ANYTIME, ANYWHERE.

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Keeping you informed

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e have a dedicated customer support team based in Chelmsford who are on hand to assist with any queries.

Furthermore, the team offers their assistance when booking in valuations for your home, ensuring you get the most suitable member of our team to provide the most accurate price for your home.

We keep on top of your sale from the day we take on your property to the day you complete. We closely monitor how many hits your property has generated on our website,

how many viewings it’s had and what offers you’ve received. We gauge local trends, what properties are selling and constantly assess how your property is performing in the market.

Once a sale has been agreed our dedicated sales progression team will remain in contact with you as the seller, the solicitors, the mortgage lenders, the buyer and anyone else involved, to keep the whole process moving quickly and efficiently.

Ultimately, good communication means good customer service.

“BALGORES HAVE BEEN NOTHING SHORT OF EXCEPTIONAL THROUGHOUT THE PROCESS, THOROUGHLY RECOMMEND! THEIR LEVEL OF COMMUNICATION, SPEED, PROACTIVE APPROACH AND HONESTY MAKES THEM STAND OUT.” RACHEL | BUYER

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Professional photography

BEAUTIFUL PHOTOGRAPHY SELLS HOUSES. 16

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Professional property marketing

WHAT SETS US APART FROM OUR COMPETITORS AND PROVIDES ONGOING SUCCESS FOR OUR CUSTOMERS IS OUR ENDURING PASSION FOR BEAUTIFUL PRESENTATION.

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ost importantly, we truly believe in the power of stunning professional photography to promote and sell your property.

Whether you are selling or renting a small studio apartment, a two bedroom cottage or a large detached family home, we will make sure your home is meticulously photographed.

Not only do we make sure that the outside of your home is shot beautifully, we take the same care photographing the interiors and pay special attention to all of the lovely details that set your property apart.

We don’t stop there. All of our photography goes through a rigorous selection and quality control process where we make sure we have selected the very best shots.

Next time you’re looking in the local papers, online or in a magazine, compare our photography to other agents - we think you’ll appreciate the difference.

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“OUR INDUSTRY LEADING MARKETING PACKAGE CAN MAKE THE DIFFERENCE IN ACHIEVING A SWIFT, SUCCESSFUL SALE. OUR DEDICATION TO FANTASTIC PHOTOGRAPHY AND PEERLESS VIDEOGRAPHY IN COMBINATION WITH OUR CUTTING EDGE TECHNOLOGY CAN HELP OUR CLIENTS ACHIEVE THE BEST PRICE FOR THEIR SALE.” BRADLEY WHITE | MARKETING MANAGER

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Professional property marketing

T BALGORES WE HAVE ALWAYS FELT THAT OUR QUALITY, EYE-CATCHING MARKETING HAS BEEN THE KEY TO ACHIEVING THE BEST PRICE FOR OUR CLIENTS. OUR EXTENSIVE MARKETING PACKAGE INCLUDES: • • • • •

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Professional Photography Luxury Marketing Brochures Premium Listing on Rightmove 3D Virtual Tours Property Video Tours

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Virtual Staging Accompanied Viewings Home Search Service Balgores Boost (Targeted Social Media Campaigns)

A FIRST CLASS SERVICE DELIVERED EVERY TIME...

Balgores

are proud to deliver the

Perfect Package

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Virtual staging

WE USE VIRTUAL STAGING TO SHOW THE POTENTIAL OF YOUR HOME.

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BEFORE

BEFORE

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e often take an empty house and make it feel like a home. It is a wonderful way to give your listing the wow factor and help clients envisage themselves living there. It can drive viewers to a property and helps to generate more interest than an empty room.

AFTER

AFTER

BEFORE

AFTER

“I REALLY RECOMMEND SELLING YOUR HOME THROUGH BALGORES. THEY ARE THE BEST ESTATE AGENTS I HAVE EVER USED, 5*.”

INGRID | VENDOR

BEFORE

BEFORE

AFTER

AFTER

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SEEING IS BELIEVING, AND THIS IS ESPECIALLY TRUE FOR A POTENTIAL NEW HOME.

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ictures only go so far, and sometimes organising a viewing at a convenient time for potential buyers isn’t always possible which is why we offer full, professional video tours in our marketing packages. These video tours are shot and edited by a professional videographer using studio quality cameras and drone shots where permitted. We can show your property off better than a photograph ever could, and they always prove a hit with potential buyers!

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Professional video tours

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Online presence & email marketing

WE MADE HUGE STRIDES IN SOLIDIFYING OUR POSITION AS A LEADING ESTATE AGENT WHEN IT COMES TO OUR SOCIAL MEDIA. WE HAVE GROWN OUR PRESENCE CONSIDERABLY, WITH EACH PROPERTY PROMOTION REACHING AN EXTENSIVE AND SPECIFICALLY TARGETED AUDIENCE.

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e are proud to announce Balgores Boost, a highly advanced, machine learning tool which works around the clock, 24 hours a day, 7 days a week to continuously optimise, tweak and deliver your property advertisement to the most relevant parties. This ensures that not only does your property gain increased exposure, but is seen by the most relevant, highest quality candidates.

Every one of our properties are listed on leading property portals, including Rightmove, Zoopla, On The Market and Boomin, ensuring your property is seen by as many potential candidates as possible.

With a huge email audience, our professional, candidate-specific emails allow every property listed with us to be served to the most relevant parties. Every property we list is sent out on an email to candidates whose requirements match those of your property. With an open and interaction rate considerably higher than the average, your property is sure to reach the most suitable candidates no matter the price point, bedroom count or location.

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BALGORES BOOST PROVIDES UP TO 10 TIMES BETTER RESULTS THAN OTHER SOCIAL MEDIA AND DIGITAL MARKETING PROVIDERS. 27

Online presence & email marketing

Seller completes information pack digitally.

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Buyer makes informed offer, seller and buyer reserve.

ALGORES SECURE IS OUR WAY OF ENSURING YOU CAN SELL WITH SECURITY & CERTAINTY.

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Committed parties enjoy a stress-free sale.

We have changed the way you buy and sell property to make it secure, transparent and fast. Balgores Secure allows buyers to reserve their sale to move with certainty, whilst sellers will avoid nasty surprises and have their sale process sped up considerably.

We understand that buying or selling your home can be an incredibly stressful time, so we offer a simple 2 step process through Balgores Secure to ensure the process is as easy & stress free as possible at no extra cost to you.

“WE WERE INTRODUCED TO BALGORES SECURE BY FEMI AT BALGORES DAGENHAM AFTER OUR FIRST TIME BUYER PULLED BACK AT THE LAST MINUTE. WE TOOK THE SERVICE FOR THE BEST OFFER AND THE SALE OF OUR PROPERTY WENT THROUGH LIKE A BREEZE.” RAFI | VENDOR

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Just move in

SAVE TIME, HASSLE AND MONEY WITH A COMPLIMENTARY HOME SETUP SERVICE

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oving home can be a busy and stressful time...that’s why we offer our customers a free Home Setup Service, managing all of the things which usually take hours of time to sort out yourself. Just Move In are the experts at moving home and will manage the entire process for you, so you can focus on getting settled and making yourself at home.

Here are some of the services they can help you with: • • • •

Council tax Water & sewerage Gas & electricity Broadband & landline

• • • •

TV & media Insurance Removals Storage

• • • •

Royal Mail redirect TV licence Mobile Loans

Why book a Home Setup Service?

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Save up to eight hours of admin On average, save up to £300 on your bills Wide range of suppliers with great customer service Book an appointment at a time that works for you Impartial and honest advice Just Move In have a 4.8 out of 5 Trustpilot rating from over 1000 reviews

Just Move In are also very passionate about sustainability and so they plant a mangrove tree for every customer they serve. Mangroves absorb more carbon emissions than any other rainforest, as well as helping to protect coastal communities and ecosystems.

They also help customers switch to renewable energy, which is one of the most impactful steps you can take to help protect the environment.

To find out more about Just Move In, you can visit their website at www.justmovein.com.

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Land, new home & developments

WE PROVIDE A COMPLETE SERVICE, TAILORED TO THE NEEDS OF EVERY INDIVIDUAL CLIENT, WHETHER THEY BE LARGE PLCS OR PRIVATE DEVELOPERS.

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algores Land and New Homes deliver a professional service, offering guidance on feasibility valuation and specification, together with advice on the best form of marketing with local Directors who are available for the launch and marketing of developments, all of whom have a wealth of experience and a large sphere of influence within the community.

We also have an in-house marketing department that can produce an extensive marketing plan for you, and offers branding, hoarding design and much more.

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Reaching the London market

OVER RECENT YEARS WE’VE SEEN CHELMSFORD AND THE SURROUNDING AREAS BECOME INCREASINGLY ATTRACTIVE TO BUYERS WHO LIVE AND WORK IN LONDON. 34

“AN EXCELLENT SERVICE FROM START TO FINISH. WE HAD A DIFFICULT TWO BEDROOM HOUSE TO SELL BUT BALGORES CONSTANTLY ARRANGED VIEWINGS AND ALWAYS KEPT US INFORMED ON FEEDBACK FROM THESE VIEWINGS.” KEVIN | VENDOR

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any people are seeking a more relaxed pace of life outside of the frantic & energetic atmosphere of their working week. With property prices in London far in excess of the suburbs, buyers are seeking more for their money further afield but in easy reach of their daily jobs.

Chelmsford and the surrounding areas are perfectly placed to capitalise on this trend with quick connections into Central London.

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Letting your property

THE SAME HIGH QUALITY SERVICE FOR OUR LETTINGS CUSTOMERS TOO.

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etting your property doesn’t have to be complicated. We can help & advise you at every stage making the whole process as simple and stress-free as possible.

We will do everything we can to make sure your property is let quickly and efficiently to the right tenants.

Free rental evaluation We’ll come round to inspect your property and work with you to set a rental value to ensure the best return on your investment.

Property preparation We will handle the details that need addressing before advertising your property EPC certificates, health & safety legalities and any pre-rental maintenance.

Finding the right tenants We know how important it is to have good and trustworthy tenants in your property. We take great care in matching suitable tenants and making sure references and credit checks are all in place for your potential occupants.

Contract management We’ll make sure all contracts & paperwork are drawn up and thoroughly checked to give you complete peace of mind.

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Letting your property

LEGISLATION IS AT AN ALL TIME HIGH. YOU DO NOT NEED TO DO THIS ALONE!

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n the past 10 years the demand from the Government on landlords has increased dramatically. Currently what a landlord has to deal with is 32% higher than what it was in 2010. The Coronavirus Act 2020, Minimum Energy Efficiency Standards 2018, The Homes (fitness for human habitation) Act 2017 and The Tenant Fees Act 2019 are just a few of the many legislations that are active.

Here at Balgores, we have ARLA registered agents that can help you overcome the stress of dealing with all this and make your lives as landlords more enjoyable and hassle-free.

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“ADVICE HAS BEEN TOP NOTCH AND THE LEVEL OF SUPPORT GIVEN HAS BEEN FANTASTIC. NO PROBLEM IS TOO SMALL.” LESTER | LANDLORD

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Property management

DON’T WORRY, WE’LL TAKE CARE OF IT. W e are able to provide ongoing property management and support services for landlords too.

These include day-to-day property maintenance, rent collection & management and regular property checks with a full report drawn up and sent to you to put your mind at ease.

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“ENSURING THAT OUR LANDLORDS AND THEIR TENANTS ARE WELL LOOKED AFTER REQUIRES A DEDICATED TEAM, AND ALL OF OUR MANAGEMENT STAFF ARE TRAINED TO HAVE THE KNOWLEDGE AND ABILITY TO DEAL WITH ANY ISSUES THAT MAY ARISE DURING A TENANCY.” DANIEL HANKS | LETTINGS DIRECTOR

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Connecting you with buyers & tenants

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CONNECT WITH US.

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oday, the first place many potential buyers and tenants will go to find their next home is online.

Rightmove, Zoopla, On The Market and Boomin where we ensure your property will be marketed with the clarity and quality you would expect from us.

At Balgores, we know it’s vitally important for us to reach the huge audience of customers that the major property portals can provide.

As such, you’ll find us listed on

We have also designed a bespoke website which will portray your property in its best possible light with powerful large images making the most of our first class photography.

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Financial services

EXPERT FINANCIAL ADVICE IN YOUR LOCAL BRANCH

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uying your home, whether you’re a first time buyer or a developer with an extensive property portfolio is a significant event in any person’s life.

By working with Mortgage Advice Bureau Essex, Balgores offer a free no-obligation initial consultation, whether you’re looking for a casual chat or a serious enquiry.

Each of our specialist in-house mortgage advisers can help you through the mortgage process, ensuring your mortgage process is as smooth and seamless as possible.

Who are Mortgage Advice Bureau?

Mortgage Advice Bureau is the UK’s leading mortgage intermediary brand, winning over 150 national awards for the quality of its 44

advice and service during the last five years.

With over 1,600 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face to face and over the phone.

The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service. We handle over £14 billion of loans annually, and were the first - and are currently the only - mortgage intermediary to have floated on the London Stock Exchange, having joined the Alternative Investment Market (AIM) in November 2014.

“EXCELLENT SERVICE. WALKED ME THROUGH TO GET MY FIRST MORTGAGE. VERY PROFESSIONAL MORTGAGE BROKER. LOVED THE SERVICES, FEEDBACK AND UPDATE AT EACH AND EVERY STAGE OF THE PROCESS. OVERALL, A WONDER EXPERIENCE.” ARQAM | FIRST TIME BUYER

Why use us?

• We have over 12,000 products from over 90 lenders located across the UK. • We can provide our customers with face-to-face, screen-to screen or telephone advice, in branch or in the comfort of your own home.

• We search thousands of mortgage deals to find the right one for our customers’ circumstances and needs. Some of these schemes cannot be found on the high street and are exclusive to Mortgage Advice Bureau.

• We pride ourselves on our professional service, which continues throughout the lifetime of our relationship, not just when your mortgage completes.

• We cover all aspects of property-related lending including Help to Buy, Buy-to-Let, affordable housing schemes and many more.

We can help with the following...

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First Time Buyer Mortgages Help to Buy Buy-to-Let Protection for you, your home and your family Moving Home Remortgage Business Protection New Build Mortgages Private Medical Insurance

• We provide a full range of lifestyle and income protection cover to protect you from the unexpected.

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Additional services

EVEN MORE WAYS WE CAN HELP.

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e can provide help with additional services you might need for your sale or letting.

We can help you with the preparation of your property for sale or rent, recommending tradesman, painters & decorators where appropriate - making sure you get the most out of your home.

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Balgores Basildon

Balgores Hayes Brentwood

Balgores Chelmsford

Balgores Dagenham

t: 01268 271 110 Lettings: 01268 280 066

t: 01277 216 800 Lettings: 01277 210 506

t: 01245 492 424 Lettings: 01245 455 584

t: 02085 921 038 Lettings: 02085 921 038

w: balgoresbasildon.com e: sales@balgoresbasildon.com

w: balgoreshayes.com e: sales@balgoreshayes.com

w: balgoresproperty.com e: sales@balgoreschelmsford.com

w: balgoresproperty.com e: sales@balgoresdagenham.com

28 Southernhay Basildon, Essex SS14 1EL

7 St Thomas Road Brentwood, Essex CM14 4DB

2 Tindal Square Chelmsford, Essex CM1 1EH

293 Heathway Dagenham, Essex RM9 5AQ

Balgores Gravesend

Balgores Hornchurch Sales

Balgores Hornchurch Lettings

Balgores Loughton

t: 01474 369 955 Lettings: 01474 369 959

t: 01708 470 756

t: 01708 478 333

w: balgoresproperty.com e: sales@balgoresproperty.com

w: balgoresproperty.com e: sales@balgoresproperty.com

t: 020 8502 1559 Lettings: 020 8502 1559

172-173 Parrock Street Gravesend Kent DA12 1ER

1 North Street Hornchurch Essex RM11 1RL

11 North Street Hornchurch Essex RM11 1RL

Balgores Hayes Ongar

Balgores Romford Sales

Balgores Romford Lettings

Balgores South Woodham Ferrers

t: 01277 369 925 Lettings: 01277 210 506

t: 01708 755 507

t: 01708 755 508

w: balgoresproperty.com e: sales@balgoresromford.com

w: balgoresproperty.com e: lettings@balgoresproperty.com

t: 01245 323 729 Lettings: 01245 455 584

134 High Street Ongar Essex CM5 9JH

5-6 Station Chambers Victoria Road Romford Essex RM1 2HS

3 Old Mill Parade Victoria Road Romford Essex RM1 2HU

Balgores Upminster

Balgores Wickford

t: 01708 259 539 Lettings: 01708 259 535

t: 01268 763 477 Lettings: 01268 763 477

w: balgoresproperty.com e: sales@balgoresupminster.com

w: balgoresproperty.com e: sales@balgoreswickford.com

63 Station Road Upminster Essex RM14 2SU

10 High Street Wickford Essex SS12 9AZ

w: balgoresproperty.com e: sales@balgoresgravesend.com

w: balgoresproperty.com e: ongar@balgoreshayes.com

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w: balgoresproperty.com e: sales@balgoreloughton.com 110 High Road Loughton Essex IG10 4HJ

w: balgoresproperty.com e: sales@balgoresswf.com 5-7 Baron Road South Woodham Ferrers Essex CM3 5XQ

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