BWT CONNECT NEWSLETTER
D E C E M B E R
Stay Festive, Stay Safe
As holiday travel and severe weather increase, remember that safety remains our top priority— on the road and in the workplace. Slow down in icy conditions, communicate clearly with your team, and follow all safety protocols. These are the best gifts you can give yourself and those around you.
As we close out 2025 and embrace the holiday season, we reflect on a year of achievement and growth at BWT Logistics a time for celebration and gratitude. Looking back, we are immensely proud of the precision, dedication, and reliability every team member has demonstrated, culminating in a strong peak season and the successful achievement of our annual goals.
This edition is special: it marks the final chapter of the BWT Connect Newsletter. For 18 months, this publication has served as a bridge sharing stories, celebrating successes, and strengthening our culture. While we bid farewell to this tradition, our commitment to keeping you informed remains stronger than ever.
Let December be a joyful culmination of a year of hard work, a moment to recharge with loved ones, and an exciting prelude to the innovative ways we will connect and grow in 2026. Happy Holidays! Thank you for your dedication and for helping BWT lead the industry.
Quick Bite:
A FOND "BON VOYAGE" TO BWT CONNECT
Closing the Chapter: A Fond Farewell to BWT Connect
As we close the book on another successful year at BWT Logistics, this December edition holds special significance: it marks the final publication of the BWT Connect newsletter.
For 18 months, BWT Connect has been a valuable tool—reflecting our culture, celebrating your hard work, and keeping our widespread team informed. It has been a constant source of stories, achievements, and reminders of the values that make us an industry leader. For every submission, every photograph shared, and every article read, I extend my deepest gratitude to the entire BWT team.
Celebrating a Legacy of Connection
All good things eventually reach a natural conclusion, allowing us to focus our resources and energy on new methods of team engagement and recognition. While we cherish the journey and the connections made through BWT Connect, we are now shifting focus to ensure our internal communications continue to evolve effectively.
This “Bon Voyage” is a heartfelt thank you for the journey we’ve shared and a celebration of the legacy of team connection the newsletter helped establish. The spirit of BWT Connect will live on in how we continue to recognize excellence every day. In 2026, we’ll introduce new platforms and initiatives to keep our team connected and informed.
Thank you for being part of this journey—your dedication is what makes BWT exceptional.
EMPLOYEE OF THE MONTH BIRTHDAYS
Chase Bollinger
Location: Gastonia, NC
Hire Date: January 30, 2019
Job Title: Supervisor
Chase has earned a trusted reputation with both customers and his team. When holiday demands rise, he never hesitates to step in— staying late, working weekends, and doing whatever it takes to keep operations running smoothly.
His positive attitude, collaborative spirit, and ownership of team concerns make him a true leader. Chase prioritizes safety, ensures a secure work environment, and consistently looks for ways to improve processes and reduce costs—such as optimizing pallet use, managing dumpster space, and controlling propane usage. He also provides valuable input on employee placement to align strengths with high-demand areas.
On the customer side, Chase goes above and beyond—handling special requests, weekend services, and unique challenges with professionalism and care. His dedication and hard work have made him the “go-to guy” at Gastonia.
Join us in celebrating Chase Bollinger, our welldeserved December Employee of the Month!
5 Joshua Torres-Hernandez
6 Brian Pendleton
6 Lewis Kimble
8 Harry Richards
8 Alex Read
8 David Vowell
9 Ulysses H Johnson
10 Robert L Ferrell 11 Clarence Payne 13 Cliffton Thompson
Christine Decker 14 Eddie Green 14 Joshua A Pinion 15 Edwin Burroughs 15 Xiomara Marrow 17 Jeffrey Heinz 17 Angelo Stephens
17 Ronnie Dean Faile
18 Jimmie D Givens
18 Coley L Lazarone
19 Alex Smith
20 Dreylon Scales 21 Nicholas Booker
22 Annemarie Parks-Hellein
22 Aaron Allen
22 Evan Tention
22 Zackeya Smith
23 Brandon Thompson
25 Leroy Mack Jr
25 AshleyGriffith
27 Jorge Martinez
SAFETY FIRST
Safety First: Four Pillars of Holiday Vigilance
December is here, bringing the busiest shipping season and unique demands on every member of the BWT Logistics team. From our docks in Gastonia, NC, to our vehicles crossing 16 states, the need for vigilance has never been greater.
This month, our focus simplifies to Four Pillars of Holiday Vigilance. By mastering these principles, we ensure a safe, efficient, and successful close to 2025 for ourselves, our colleagues, and our customers.
Pillar 1: Stay Alert, Stay Focused
Distractions—whether from personal holiday planning or fatigue—are the leading cause of accidents. Every time you step into a BWT facility, vehicle, or begin a task, you must commit to being present. Put aside shopping lists, limit phone distractions, and keep your attention sharp on driving, loading, or operating equipment. Your focus is the single most valuable safety tool you possess.
Pillar 2: Road & Weather Prep
Our extensive network means we encounter every kind of weather, from ice and snow to rain and fog. You cannot manage conditions you haven't prepared for. Make checking local and route forecasts a required step before every trip or shift. Adjust your speed, maintain safe following distances, and absolutely avoid rushing when visibility is compromised. Preparation prevents risk.
Pillar 3: Lift Smart, Protect Your Body
With the high volume and unusual weights of holiday freight, proper lifting techniques are essential to prevent long-term injury. Never sacrifice technique for speed. Always use proper lifting techniques and mechanical aids. Bend at the knees, not the waist, and utilize spotters or assistance for heavy or awkwardly shaped loads. A brief moment of care protects your body for the long haul.
Pillar 4: Manage Fatigue
The holiday rush often brings the temptation to push beyond natural limits. Fatigue slows reaction time and severely impacts judgment—not just on the road, but in the office and warehouse as well. BWT strictly adheres to all safety regulations regarding rest. Take your scheduled breaks, never exceed allowed hours, and prioritize rest. A moment of rest is far better than a lifetime of regret.
SAFETY VIDEO
SAFETY FLYER
�� BWT COMMUNITY CONNECTION
BWT encourages every employee to find a meaningful way to give back to the communities where we live and work. Giving back reinforces our company value of "Community to Everyone" and doesn't always require a major time commitment.
Here are some flexible, creative ideas to inspire you to make a difference:
1. Skills & Time-Based Giving
Leverage your unique talents, including the strong planning and organizational skills used in logistics!
Volunteer Driver/Delivery: Use an hour of personal time to deliver meals for a local organization or transport donated supplies for a shelter or school.
Mentor or Tutor: Help a student in a local program with academics, career advice, or basic life skills.
Neighbor Help: Dedicate a few hours to assisting elderly neighbors or those with mobility issues with yard work or small home repairs.
2. Resource & Donation-Based Giving
Identify local needs and provide tangible resources.
Create "Care Kits" for the Needy: Assemble small kits with essentials (socks, toiletries, snacks) to keep ready and hand out when you see someone experiencing homelessness.
Support Local Classrooms: Purchase supplies directly from a local teacher's online wish list or donate basic classroom necessities.
Host a Mini-Drive: Organize a small collection of specific, high-need items (e.g., new socks, blankets) among your immediate team
�� SPREADING KINDNESS THIS SEASON
3. Improving Our Shared Environment
Help make our neighborhoods cleaner and safer.
Cleanup Initiative: Spend an hour picking up litter at a local park or public trail near your home.
Support Local Gardens: Volunteer time at a community garden that provides fresh food to local families.
Promote Literacy: Start or maintain a "Little Free Library" in your neighborhood to share books.
4. Everyday Acts of Kindness
The easiest ways to build community spirit! Pay it Forward: Pay for the coffee or meal of the person behind you in line.
Leave Positive Notes: Share kind, anonymous notes of encouragement in public spaces.
Conscious Support: Make an effort to patronize small, local businesses.
RECHARGING FOR 2026: SETTING THE STAGE FOR SUCCESS
The demanding peak season is winding down, and as we celebrate a successful 2025, December is the perfect time to transition from high-speed operations to personal reflection and strategic planning. Your resilience this year has been incredible, and now it's time to focus that same energy inward.
Three Steps to a Strong Start in the New Year
1. Reflect and Recognize: Take a moment this month to recognize your personal and professional achievements. What BWT goal did you crush? What new skill did you master? Acknowledging your wins is vital fuel for the next year. SMART Goals Worksheet
2. Set Realistic, Focused Goals: Instead of vague resolutions, identify one or two key professional development goals you want to achieve in 2026. This could be completing specific internal training, improving efficiency in one core area, or strengthening a specific team collaboration. Goal Setting Tip Sheet
3. Prioritize Wellness: The best performance comes from a well-rested team. Use the holiday break to intentionally unplug, spend quality time with loved ones, and prioritize personal well-being. A recharged team is a high-performing team. Wellness Tips
December National Events & Holidays
National Holidays
Dec 1 – World AIDS Day, Cyber Monday
Dec 6 – St. Nicholas Day
Dec 7 – Pearl Harbor Remembrance Day
Dec 8 – Feast of the Immaculate Conception
Dec 15 – First Day of Hanukkah
Dec 21 – Winter Solstice
Dec 24 – Christmas Eve
Dec 25 – Christmas Day (Federal Holiday)
Dec 26 – Kwanzaa begins
Dec 31 – New Year’s Eve
Week-Long
Computer Science Education Week (Dec 8–14)
Human Rights Week (Dec 10–16)
Hanukkah (Dec 14–22)
Kwanzaa (Dec 26–Jan 1)
Month-Long
National Cat Lovers’ Month
National Giving Month
Write to a Friend Month
Bingo Month
Safe Toys and Gifts Month
Universal Human Rights Month
National Stress-Free Family Holiday Month
Operation Santa (USPS)
State Events
Arkansas (AR)
Lights of the Ozarks (Fayetteville)
California (CA)
LA Zoo Lights
Newport Beach Boat Parade
Delaware (DE)
Winter Wonderfest (Lewes)
Florida (FL)
Fort Lauderdale Winterfest Boat Parade
St. Augustine Nights of Lights
Georgia (GA)
Atlanta Christkindl Market
Garden Lights at Atlanta Botanical
Garden
Stone Mountain Christmas
Illinois (IL)
Chicago Christkindlmarket
ZooLights at Lincoln Park Zoo
Indiana (IN)
Carmel Christkindlmarkt
Indianapolis Circle of Lights
Louisiana (LA)
Celebration in the Oaks (New Orleans)
NOLA ChristmasFest
Minnesota (MN)
Bentleyville Tour of Lights (Duluth)
Holidazzle Festival (Minneapolis)
New Jersey (NJ)
Christmas in Historic Smithville
Old Fashioned Christmas at Allaire
New York (NY)
Bryant Park Winter Village
Rockefeller Center Tree Lighting
North Carolina (NC)
Biltmore Estate Christmas
Christmas Town USA (McAdenville)
Oregon (OR)
Boardman Tree Lighting Ceremony
Holiday Sip & Shop at Sugar Pine Barn
Pennsylvania (PA)
Bethlehem Christkindlmarkt
South Carolina (SC)
Holiday Festival of Lights (Charleston)
Holiday Lights on the River (Columbia)
Texas (TX)
Austin Trail of Lights
Virginia (VA)
GardenFest of Lights (Richmond)
Williamsburg Colonial Christmas
IGNITE 2026
Three Areas Where You Will Make the Difference
As we transition into 2026, our growth isn't about setting goals for you—it's about empowering you to help BWT get better every day. We're focusing on three key areas where your ideas and commitment will drive our success:
1. Safety Excellence: Our Proactive Promise
The Challenge: We have high safety standards, but how can we make them even better? Your Mission: Don't just follow the rules—help us write the next chapter of safety.
Realistic Team Takeaway Ideas:
"Shift Handoff Safety Notes": Instituting a 2-minute communication standard between shifts to highlight immediate, current safety issues or equipment status.
"Equipment Spot Checks": Implementing a rotating weekly schedule where different team members perform quick checks on high-use equipment and share the result with the team lead.
"Near-Miss Recognition Program": Recognizing and rewarding team members not just for avoiding accidents, but for submitting detailed near-miss reports that lead to a policy or process fix.
2. Customer-Centric Precision: The BWT Advantage
The Challenge: In a high-speed industry, how do we make sure our clients feel like our only client? Your Mission: It takes precision at every single touchpoint. Your professionalism is the final word on BWT's reliability.
Realistic Team Takeaway Ideas:
"Load Accuracy Scoreboard": Creating a simple, visible scoreboard in the warehouse/driver lounge to track and celebrate the accuracy of outgoing loads by shift/team.
"Client 101 Huddle": Dedicating a brief morning huddle to reviewing the unique handling or delivery requirements of one key client for that day.
"Delivery Feedback Loop": Giving drivers or final-mile teams a simple QR code or link to submit real-time, constructive feedback on client receiving processes that could be streamlined.
3. Team Development & Innovation
The Challenge: How can BWT invest in your future skills and make your job more efficient?
Your Mission: Commit to one new skill in 2026. Use our resources to grow.
Realistic Team Takeaway Ideas:
"Cross-Training Hour": Scheduling a dedicated monthly "Cross-Training Hour" where experienced team members teach skills from another area (e.g., forklift operators learning dispatch software).
"Tool Tip Tuesdays": A quick, weekly internal video or email sharing a single tip on how to use a piece of BWT software or equipment more efficiently.
"Innovation Suggestion Box (Digital)": Creating a straightforward, anonymous digital form where employees can submit ideas for saving time, fuel, or resources, with a commitment to review and respond to every submission.
HOLIDAY CELEBRATIONS
Standing,
Kneeling, left to right: Reggie Smith, Trevor Addison, Jamane Pinson
first row, left to right: Robin Francis, Laura Dinapolis, Denise Martin, Christopher Parker, Janay James. Standing, back row, left to right: Joseph Salinas, David Peterson, Brad Burthardt, Lisa Bettens, Dennis Carter, Willie Ely, Montelle Chatman, Doug Caire, Doug Nichols (Director.)
Fort Wayne, Indiana
Calhoun & Adairsville, GA
WORKPLACE WISDOM
In a fast-paced environment like BWT, effective and professional communication is the foundation of our success. As we head into the new year, let’s reaffirm our commitment to these principles:
1. Prioritize the “Why” and “When”
Be Strategic in Your Channel Use: Choose the best method for your message. Use email for formal requests or documentation, chat/IM for quick questions, and phone calls/meetings for complex discussions or urgent issues.
The 24-Hour Rule: While not always feasible, aim to acknowledge or respond to nonurgent requests within 24 business hours. Even a brief reply (“Got this, will follow up tomorrow”) shows professionalism and manages expectations.
2. Master the Art of Clarity
Be Direct and Concise: Start your communications (especially emails) with the main point or the required action. Avoid long preambles.
Example: Instead of, "I’m writing to you today because..." try, "Action Needed: Please review the attached Q4 budget by end of day."
Proofread Relentlessly: Spelling and grammatical errors detract from your credibility. Take an extra moment to check documents and emails before sending them.
3. Maintain a Professional Tone
Respect Boundaries: Be mindful of sending non-urgent messages outside of typical business hours.
Assume Positive Intent: When receiving feedback or critique, always assume the sender has positive intent focused on the business goal, and respond thoughtfully
4. Focus on the Core 3: Clear, Concise, and Timely
Be Clear: Use simple, direct language. If reporting a problem, state the who, what, and where right at the beginning. Example: "Forklift 3 needs inspection. Steering is pulling hard to the left, near Dock 5."
Be Concise: Whether using a radio, text, or terminal, get to the point quickly.
Be Timely: Report safety hazards, equipment issues, or potential delays immediately. Prompt communication allows the entire operation to prevent bigger problems.
5. Master the Tools and Channels
Confirm Instructions: If instructions come via radio, app, or whiteboard, always confirm you understood the key details (e.g., location, quantity, sequence) before acting. "Ask if you don't know."
Use the Right Tool: Use the designated channel for the message: Radio/Call for urgent safety or real-time coordination; App/WMS for task-specific updates and data entry; Face-to-Face for complex issues or feedback.
6. Professionalism and Team Support
Keep Tone Respectful: Even when under pressure, maintain an objective tone. Focus on the problem (the delayed truck), not the person.
Two-Way Street: Listen actively. When providing feedback or raising a concern, explain the impact of the issue.
Clear communication is the foundation of safety and success—let’s make it a priority in 2026!
BUILDING SUCCESS TOGETHER!
Color our team in action! This page celebrates the safety and professionalism of our essential BWT Logistics warehouse and driving employees.
THE BREAKROOM BITE
Brown Butter Sweet Potato Pie
Get ready for a slice of heaven! Today's treat is a warm, comforting Sweet Potato Pie, enhanced with rich brown butter and a hint of holiday spice—the signature BWT Brown Butter Sweet Potato Pie.
Yields: 8 servings Prep time: 20 minutes Cook time: 50-60 minutes
Ingredients:
For the Pie:
1 (9-inch) unbaked pie crust (store-bought or homemade)
1 ½ cups cooked sweet potato puree (about
2-3 medium sweet potatoes)
½ cup (1 stick) unsalted butter
½ cup granulated sugar
¼ cup packed light brown sugar
2 large eggs, lightly beaten
½ cup heavy cream
1 teaspoon vanilla extract
½ teaspoon ground cinnamon
¼ teaspoon ground nutmeg
⅛ teaspoon ground ginger
Pinch of ground cloves (optional)
¼ teaspoon salt
Instructions:
1.Prepare Sweet Potato Puree: If not using pre-made puree, pierce sweet potatoes several times and bake at 400°F (200°C) for 45-60 minutes, or until very tender. Let cool, scoop out flesh, and mash until smooth.
2.Brown the Butter: In a small, light-colored saucepan over medium heat, melt the ½ cup unsalted butter. Continue to cook, stirring frequently, until the butter turns a golden brown, smells nutty, and small brown bits form at the bottom. Be careful not to burn it! Remove from heat immediately.
3.Combine Filling: In a large bowl, whisk together the sweet potato puree, granulated sugar, brown sugar, eggs, heavy cream, vanilla extract, cinnamon, nutmeg, ginger, cloves (if using), and salt.
4.Add Brown Butter: Slowly pour the warm brown butter into the sweet potato mixture, whisking constantly until well combined.
5.Fill Pie Crust: Pour the sweet potato filling into the unbaked pie crust.
6.Bake: Bake in a preheated oven at 375°F (190°C) for 50-60 minutes, or until the edges are set and the center is just slightly wobbly. If the crust begins to brown too quickly, cover the edges loosely with aluminum foil.
7.Cool: Let the pie cool completely on a wire rack before slicing and serving. This allows the filling to fully set.
8.Serve: Enjoy plain, or with a dollop of whipped cream, a sprinkle of cinnamon, or a drizzle of caramel.
.
THE BREAKROOM BITE
Festive Gingerbread Cookies!
Nothing says "Happy Holidays" quite like the warm, spicy aroma of freshly baked gingerbread! These festive cookies are perfect for sharing, decorating, and enjoying with a cup of hot cocoa.
Yields: About 2-3 dozen cookies (depending on cutter size) Prep time: 30 minutes + 1 hour
chilling Cook time: 8-12 minutes per batch
Ingredients:
For the Cookies:
3 cups all-purpose flour
1 teaspoon baking soda
½ teaspoon salt
1 tablespoon ground ginger
1 teaspoon ground cinnamon
½ teaspoon ground cloves
¼ teaspoon ground nutmeg
¾ cup (1 ½ sticks) unsalted butter, softened
¾ cup packed light brown sugar
1 large egg
½ cup unsulphured molasses
1 teaspoon vanilla extract
For the Royal Icing (Optional for Decorating):
2 cups powdered sugar, sifted
2 tablespoons milk (or water)
¼ teaspoon vanilla extract
Pinch of salt
Optional: Food coloring, sprinkles
Instructions:
1.Whisk Dry Ingredients: In a medium bowl, whisk together the flour, baking soda, salt, ginger, cinnamon, cloves, and nutmeg. Set aside.
2.Cream Wet Ingredients: In a large bowl, using an electric mixer, cream together the softened butter and brown sugar until light and fluffy (about 2-3 minutes). Beat in the egg, then the molasses and vanilla extract until well combined.
3.Combine: Gradually add the dry ingredients to the wet ingredients, mixing on low speed until just combined and a soft dough forms. Do not overmix.
4.Chill Dough: Divide the dough in half, flatten each half into a disk, wrap tightly in plastic wrap, and refrigerate for at least 1 hour (or up to 2 days). This is crucial for easy rolling and shaping.
5.Preheat & Prep: Preheat oven to 350°F (175°C). Line baking sheets with parchment paper.
6.Roll & Cut: On a lightly floured surface, roll one disk of chilled dough to about ¼-inch thickness. Use your favorite holiday cookie cutters to cut out shapes. Carefully transfer cookies to the prepared baking sheets, leaving about 1 inch between them. Re-roll scraps as needed.
7.Bake: Bake for 8-12 minutes, or until the edges are firm and lightly golden. Baking time will vary based on cookie size.
8.Cool: Let cookies cool on the baking sheet for 5 minutes before transferring to a wire rack to cool completely.
9.Decorate (Optional): Once completely cool, prepare the Royal Icing. Whisk together powdered sugar, milk, vanilla, and salt until smooth. Add more milk a drop at a time for desired consistency (thicker for outlining, thinner for flooding). Decorate with icing and sprinkles.
�� SAFETY FIRST: ESSENTIAL
YEAR-END REMINDERS
As we conclude this year, we sincerely appreciate your hard work and dedication. Our commitment to Professionalism, Safety, and Teamwork drives BWT Logistics forward.
General Workplace Safety (All Employees):
Report Hazards Immediately: If you see something, say something! Report all unsafe conditions, spills, or faulty equipment to your supervisor without delay.
Clear Walkways: Keep aisles, stairwells, and emergency exits clear. Good housekeeping prevents slips and trips.
Ergonomics: Take regular breaks and ensure your workstation is set up ergonomically to prevent strain.
Emergency Procedures: Know your evacuation routes, exits, and the location of first-aid kits.
Warehouse & Operations Safety (Warehouse & Drivers):
Equipment Safety: Always conduct pre-shift inspections for forklifts and Material Handling Equipment. Drive within speed limits and never exceed load capacities.
Proper Lifting: Lift with your legs, not your back. Ask for assistance for heavy or awkward items. Wear PPE: Your required PPE (vests, safety shoes, etc.) must be worn at all times in designated areas.
Vehicle & Driving Focus:
Complete thorough pre-trip/post-trip inspections.
Drive defensively, maintaining safe distances, especially in bad weather.
No Distractions: Avoid using mobile phones while driving or operating equipment. Focus saves lives.
Fatigue Management: Get adequate rest. If fatigued, inform your supervisor immediately.
Cyber & Information Security (Office Staff):
Phishing Alert: Be vigilant against suspicious emails or texts. Do not click unknown links or download untrusted attachments.
Password Security: Use strong, unique passwords and never share your login credentials.
Data Protection: Handle sensitive company data with care, ensuring it is stored securely.
