Special Edition January 2020 | Business Connect

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www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

Editor’s Note

GOOD FOOD KEEPS YOU ALIVE AND IT’S DEMAND ALWAYS GOING TO SOAR! We often listen from our parents and grandparents that a stomach filled with scrumptious food leads to a wonderful day. From personal experience, I can say my mood switches to a happy one if the dining table is embellished with favorite cuisine. A Big Yesssss can be heard. We Indians are crazy about mouthwatering food and drinks. From the chaat stalls on the streets of Delhi to the sophisticated corners, good food is what people want.

Thereby, a multitude of food and beverage companies take care of the taste buds and experiment with a variety of food products, suiting to the requirements of customers. The scope of the respective industry in the Indian Market is humongous, so the contribution of the number of companies in the same realm is incessantly increasing. Business Connect has decided to feature the companies, which are offering something unique to eat and drink in the edition, ‘Food & Beverage’.

is the new trend in the industry. Milk products, meat, etc. are packaged in a way that they can be used without compromising on the quality standards. Food preservatives are added to preserve the products. Coloration is done to decorate the products for attracting the customers. Moreover, the companies after undergoing the crucial process of Research, look after the trends and requirements of the customers to beat the competition.

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A number of international companies entering the market and selling their products here.

The influence of the western world in food cannot be overlooked. Pizza, Burger, Pasta are the best examples to amplify this point.

Business Connect has featured Pulse Secure on the Cover Page of this edition, and in detail has talked about its contribution to the business world.`

Food lovers do not look for taste only, they look for hygiene and quality as well. So, it is the liability of a company to ensure both.

The market is huge, every type of customer is here. To serve a wide clientele, companies produce a better quality of food products at cost-effective prices. Apart from this, they pay great heed to the packaging of food products. If the products are not packaged well, then who is going to buy them? Burgers of Mc Donald’s, Pizza of Dominos, etc. are sold in the best quality of packets so that the food quality can’t be deteriorated. Processed food

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Vol 2 |Special Edition|January 2020 Publisher & Editor : Abhishek Kumar Dubey

Editorial Team

Rashi Saral | Kapil Mishra | Vikas Jha Dr. Amit Mishra | Sugandh Bahl | Avishek Singh | Indranil Roy

Business Head Ashish Kumar

Corporate Team

Satyam Singh | Sunny Pathak | Pradeep Pandey Himani Parashar | Komal Verma | Asha Dudeja Rahul | Vikash Kumar | Sunaina Gupta

Co-ordinator (Business Connect-Clients) Anita Kumari | Priyanka Gupta

Data Research & Analysis

Satyam Tiwari | Shubham Mehra Amit Kumar | Himani Rathore | Subham Kumar Nand Kumar Jha | Madhu Yadav

Finance Team

Gourav Singhal | Reshmi Monika Aggarwal

Circulation Team

Sonia Tiwari | Anurag Tiwari

Creative Director Ashutosh Ojha

Creative Team

Rajat Pathak | Reena Kumari | Prince Shrivastav | Rohit Kumar

Legal Affairs Mukesh Kumar

Human Resources Nivedita Basu

Digital Marketing Manager Ravikant Singh

Registered Office

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Printed and Published By Abhishek Kumar Dubey on Behalf of FanzineIndia and Printed at Tanuj Process, A 21/27 Naraina Industrial Area, Phase-II, New Delhi - 110028 and Published at RZC 4, A/2, Street No. 21B, Sadh Nagar - II, Palam Colony, New Delhi-110045

Publisher & Editor : Abhishek Kumar Dubey RNI No.: DELENG/2018/76695

Copyright Š 2018 FanzineIndia, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations, Views and opinions expressed in this publication are not necessarily those of the magazine and according no liability is assumed by the publisher.

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www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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PULSE SECURE

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PAGARIYA FOOD PRODUCTS PVT. LTD.

FIRST BUD ORGANICS

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MOI COMMODITIES INDIA PVT. LTD.

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JOSOFT TECHNOLOGIES PVT. LTD. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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EQUIFAX ANALYTICS PRIVATE LIMITED 6

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ROHA DYECHEM PVT. LTD.

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DAR CREDIT AND CAPITAL LTD.

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ANLIGHT CONSULTING

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CRESCOHR PVT. LTD.

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KARMA MANAGEMENT CONSULTANTS PVT. LTD.

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IXCEED SOLUTIONS

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PACE HR CONSULTING LLP

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LAYAM GROUP’S

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Best Ways To Stay Fit When You Work In An Office

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Food and Beverage Packaging Trends In 2019

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IN FO TO

Science Says Entrepreneurs 32 Put Themselves At A Higher Risk For These Mental Health Problems

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Top Trends For Food And Beverage Industry

INCREASE THE RISK OF DEPRESSION Put Themselves at a There was Not a time when people Science wouldn’t even think in Says Entrepreneurs Work Smarter No doubt that being an entrepreneur, they have to spend a dream to become an entrepreneur. However, the time long hours These get success in business.

Having a Health long time, has changed. In this era, the entrepreneur career Risk has Higher for Mental Problems Harder they probably avoid their health. They have only one become more glamorous. People like to become one. You may be thinking why? Well, the reason could be anything like maybe it makes you attractive living with a laptop lifestyle, or maybe you have a strong notion that you can make money as much as you wish. Either way, this career is becoming so popular across the world. Introducing own company to the world could be tempting.

mentality that “Time is money.” It indicates they sleep less than they should be (According to Helthlin.com, every www.businessconnectindia.in 7 person should sleep at least seven hours per day). They ignore the physical activities and other some stuff. These habits can cause you depression. However, this isn’t the only factor can cause you depression, many studies show

| Vol. 2 | Special Edition | January 2020| INDIA

www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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PULSE SECURE

DELIVERING SECURE ACCESS IN A ZERO TRUST WORLD As workforce mobility and cloud computing continues to grow at a rapid pace, so too have cyberthreats, attacks and data breaches increased.

This has resulted in the need to advance digital access protection.

EnterPulse Secure.Under the leadership of their chief executive officer, Sudhakar Ramakrishna, Pulse Secure has transformed from being a remote access company to becoming the world market leader in Secure Access for hybrid IT.

Sudhakar Ramakrishna

Director, Project Management Services

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ABOUT THE CEO

services that improve visibility, protection and productivity for their customers. Through the Junos Pulse acquisition, they obtained a solid foundation of products, patents, partners and customers. They’ve been busy ever since - acquiring mobile, authentication, application security technologies and advancing theirsecure access platform for hybrid IT.

Brought up in Hyderabad, Sudhakar Ramakrishna studied Computer Science and Engineering. From there, he earnedhismaster’s degree from Kansas State University in Computer Science and an MBA from Northwestern University.

About business, Sudhakar says, “I have had the good fortune of working with customers from the start in my career,whichhelped me to gaina deep empathy for ‘customer success’ and ‘value-based solutions.’ Over the years, he has held engineering, product and general management responsibilities in medium to very large companies serving customers across geographies, industries and segments.“My customer-centered management focus evolved during my time at 3Com Corporation, and further while at Motorola, Polycom and Citrix.”

While Pulse Secure is known for itspopular enterprise VPN solution (Pulse Connect Secure), they have realized even greater demand for their Suites that allows customers to take advantage ofthe company’s integrated remote, mobile, web, network and application access security portfolio. They sell their solutions through channel partners and service providers to medium, large and global enterprises across industries, such as financial, healthcare, manufacturing, government, hi-tech, education and retail.

His dedicated work in building networks, collaboration, mobile, and security and cloud solutions has provided him a unique vantage point of changing industry and customer trends. Sudhakar states, “I have had the good fortune to work with curious, collaborative and competitive teams that have put me on a path of learning, exploring – and enjoying – every single day. Ultimately, my role is to empower people to communicate better, work better together and be more productive.”

DIGITAL TRANSFORMATION RISKS

How did I become part of the “Pulse Nation?” I have had a long-held belief that security should be about access and not just control. After all, security should not impede productivity. Being able to deliver security while preserving the simplicity of access offers unique value to customers - and a unique opportunity to innovate. Pulse offered me the opportunity to build a company from its core remote access heritage into a world-class provider of Secure Access solutions designed for the data center and cloud. Pulse also gave me the pleasure of serving, learning from, and growing with diverse and talented employees, as well as world class partners and customers.”

Not only a trend in Asia, but throughout the world, businesses are empowering users to improveproductivity and work life balance by allowing employees to interact on their device of choice, when they want, and no matter where they are located. Organizations arealso pushing to move applications to the cloud, to benefit from utility computing, and to leverage the Internet of Things (IoT), if not the Internet of Everything. The diversity of users and devices, and the morphing of data center and cloud resources makes it more difficult for companies to ensure that necessary policies and defenses are active and effective. The most elemental policy is that of access security.

DIGGING INTO THE DETAILS OF THE COMPANY

In the backdrop, cyber threat actors and attacks are increasing in velocity, sophistication and coordination.

Globally, corporations are dealing with more than 40,000 incidents per day at an average cost of nearly $4M per breach. High profile data breaches at reputable companies like Equifax, Target, Sony and others have spurred significant privacy compliance mandates, which in turn have prompted executives to insist on more concerted governance. Lastly, IT organizationshave been working withtoo many security tools with fewer skilled personnel and budget to procure, deploy, manage and make good use of these tools. These trends have motivated organizations to assess their digital defense capabilities and have reinvigorated what is a $36B secure access market.

“We see digital transformation initiatives and new cyberthreats accelerating across multiple fronts. IT organizations are operating at breakneck speed to meet business needs which often introduces security exposures.

This is further complicated by requirementsto support work style innovation – providing more employee work flexibility.

These business risksare driving organizations re-think their secure access strategy,” says Sudhakar.

Chances are, if you have taken a flight, paid a bill, checked your bank account, logged in to get your email, streamed a movie or updated an online document – you’ve been protected by Pulse Secure. While only five years old, the secure access software company has amassed over 23,000 enterprise and service provider customers, has millions of devices under management, and engages business through its 700 employees and more than 2,500 partners in almost every part of the world.

Pulse Secure was established from the Siris Capital acquisition of the Junos Pulse- a business unit of Juniper Networks in 2014. From the start, their mission has been to enable secure access between people, devices, things and

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Business not only relies on securinguser connectivity, but also on protecting transactions between things and services from ticketingmachinesand connected cars to medical dispensers and manufacturing equipment. This requires having visibility and control over endpoint and IoT devices across corporate networks, and by extension, private cloud.

It also requires more automated means to identify and segregate devices to protect networks. As companies expand services and capacity through their partners and supply chain, and grow through mergers and acquisition, how canyou ensure data protection obligations are consistent an accounted for? Lastly, government entities contend with similar questions, albeit with greater requirements, like their commercial counterparts. These are the digital transformation challenges that Pulse Secure and its Secure Access solution address.

ZERO TRUST AND SECURE ACCESS Many consumers have become desensitized to the fact that nearly 4,000 data breaches and leakage of billions of records were publicized in 2019. However, these security issues are part of the conversation at the board and executive level, especially given the potential financial on reputation impact on a business. This has renewed interest in a Zero Trust model even though it was created almost a decade ago. Its core principle is that of verifying everything before granting access.

SECURE ACCESS ENABLES BUSINESS Secure Access is a set of policies and technologies that ensure users, devices and things connect to applications, resources and services in an appropriate and protected manner. The objective is to enable productivity and business innovation while mitigating cyber threats and the risk of the data breach. Workforce and consumer mobility, cloud computing, big data and AI helpfuel digital transformation.

“When you think about it, the use of these technologies has two things in common– connectivity and exposure. With connectivity comes potential exposure to threats, attacks and sensitive data leakage. In this way, Secure Access is crucial for digital transformation. Having a large and diverse customer base, we have the unique vantage point to see how our solutions are an enabler. The classic application would be that of ensuring remote users connect to network resources through a protected communication session – like checking your corporate email from home. But modern secure access solutions can handle a wide variety of business needs,” states Sudhakar.

The conventional security model trusted users and devices once they were on a corporatenetwork. Essentially, you, your laptop, phone, and IP camera are all presumed safe because they are within the enterprise perimeter. That perimeter security paradigm has come into serious question given numerous high-profile breaches. Now users work out of the office, browse the internet, infect their laptop, and that compromised device infects and further exposes the corporate network. It would also assume the resources and applications are all still on a corporate network. But we know that is no longer the case as most enterprisesoperatehybrid IT environments – data center and cloud. Therein lies the interest behind Zero Trust.

How can you not only simplify and improve a user’s access experience, but also ensure the identity of the user, as well as assure that the device they use is sanctioned and secure – from PC to smartphone, from a personal device to shared kiosk?How do you ensure protected application access from users on the road, in stores, at a meeting, on a plane, at home, on vacation? Furthermore, how can you segregate personal from corporate apps and data across the vast assortment of personal devices? The applications and resources themselves no longer exist solely in corporate networks. While legacy, often complex applications will remain in the data center, many enterprises are moving to a private cloud or public cloud infrastructure. How can you enforce that secure connection for each application and regardless where it resides? Additionally, how do you gain Shadow IT oversight as divisions and teams procure cloud applications and equipment on their own. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

“The Zero Trust model requires authenticating users, devices, applications and infrastructure, and that conditions for access be assessed against a centralizedpolicy. That may seem obvious, but a lot of solutions do not do that. And if anything, they blindly provide access even if your device is at risk, or they try to verify something well after they provide you access,” adds Sudhakar. Access policies account for users, roles and applications, but with Zero Trust, they must also accommodate more granular conditions such as degrees of authentication, device and configuration compliance, location and access behavior. Not only 12

LOOKING FORWARD

should the conditional access be verified at the time of the request, but also during the session. This goes beyond just supplying a username and password before a secure session is established between the user’s device and the Microsoft Office 365 application hosted in a public cloud.

Zero Trustraises the bar for access security and reduces an organization’s attack surface.

Sudhakar Ramakrishna, on the horizon with regard security concerns for 2020, says,”I anticipate a perfect storm in 2020 – an increase phishing and malware incidents, an increase in targeted cyberattacks and breaches, and an increase in global data privacy regulation and actual fines. We are experiencing new attack vectors and sophisticated malware. For example, recent OAuth apps exposures show well hackers are going after all possible attack vectors, especially ones that imitate known, popular applications to trick users into accepting malware or providing credentials. In 2019, we saw hundreds of publicized data breaches – I suspect that many more were not. The State of Louisiana in the U.S. has experienced service outages due to cyberattacks.As such, I expect we will also see similartargeted attacks exploiting IoT and IIoT vulnerabilities in industry’s that rely on these devices and that are merging IT/OT environments. Lastly, similar privacy compliance specifications to GDPR will be adopted more broadly in the U.S. and other countries and we will see a rise in awarded penalties. These trends certainly call for more vigilent assessment of security and secure access capabilities.”

ZERO TRUST ACCESS CONSIDERTIONS Zero Trust is not a panacea for cyberattacks and no product delivers Zero Trust. Organizations must orchestrate a variety of often disparate and complex access security technologies in order to strengthen their security posture and claim alignment with the Zero Trust model. Customers should look for access solutions that offer enhanced usability, deployment flexibility, automated provisioning and resource optimization and solutions that work with their existing infrastructure.

“Simplifying this access control coordination, for both users and for network security administrators, is the top requirement for ourcustomers and paramount for enterprises that are large, multi-national and often heavily regulated. Today, over half of oursales are for ourZero Trust-based Access Suite. Beyond the sheer value and economics of consolidating tools into an integrated suite, their approach provides easy, compliant access for end users and single-pane-of-glass management for administrators.

Organizations can centrally manage and enforce access to applications, data and services that are delivered on premise, in private cloud and public cloud,” states Sudhakar.

In 2020, Pulse Secure’s priority is to extend its market leadership position by giving customers more value and capabilities across their Secure Access portfolio, as well as broaden ways for their solutions to be consume theircustomers. The company will further enable its customers to support a broader set of use cases through enhanced interoperability with the popular network, security and cloud infrastructure, including new integrations to support Industrial Internet of Things (IIoT). In addition, Pulse Secure plans to introduce “Secure Access as a Service” for their customers and partners.

The company’sAccess Suite uniquely integrates VPN, Mobile Device Management (MDM), Single Sign-on (SS0), endpoint and IOT device visibility, Software Defined Perimeter (SDP), Network Access Control (NAC) and virtual Application Delivery Controller (ADC) capabilities.

PULSE SECUREEMPLOYEES QUALITIES Sudhakar states, “At Pulse, great competence, exemplary commitment, and fantastic attitude are quintessential attributes for an employee.

I am proud to say that our employees display these qualities abundantly and we have been distinguished as one of the best places to work on a routine basis.”Beyond hiring talented and smart people, the companyseeks diverse and active contributors who exhibit respect, integrity and humility. Additionally, theybelieve that behavior drives outcomes. To that end, they focus tremendously on reinforcing key behaviors of implicit trust, challenging and supporting, debating and aligning, and cross-functional collaboration.

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www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

BCM Review

BEST WAYS TO STAY FIT WHEN YOU WORK IN AN OFFICE

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owadays, most of the adults and mid-aged people spend their majority of the time in office during the weekdays. Their common and major worry of living this lifestyle is, How to keep yourself fit while working in the office. It can be simply difficult to try to stay fit while working a full-time 9-5 desk job.

However, there are some fitness hacks by Business connect for our readers that can incorporate into your working lifestyle to help you keep looking fit and fresh both. In this article, you will find the best Ways to Stay Fit When You Work in an Office For most people, losing weight means a stressful and hard thing if they are engaged in their job. Many of us think like making small, healthier choices are all that it takes. Therefore, keep these five simple tips in mind to avoid gaining weight and staying fit when you have a 9-5 job.

DRINK WARM WATER EVERY MORNING Drink a glass of warm water in the morning with an empty stomach. It has many benefits like cleansing the digestive system and rejuvenates everyday stamina. It stimulates body movements and improves blood circulation throughout the day. Drinking warm water with a spoon of honey and lemon juice also helps to reduce weight instantly and keep toxins out of the body.

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NEVER FORGOT BREAKFAST Do not skip your breakfast, as it is one of the most important meals for the whole day. You always need to kickstart your working day in a healthy and nutritious way.

You can do this every day by having a bowl of oatmeal or whole-grain cereal topped with nuts, fruit or dairy products. By eating this in your breakfast, you will get the full amount of protein diet. You can also add eggs to your first meal of the day and fulfill your potential power requirements, but also avoid heavy and oily foods for breakfast.

KEEP YOURSELF HYDRATED Stay Hydrated! It is a common mistake when you think to be thirsty only after food is important; our body needs water to work. Hereby, always keep a reusable water bottle on your desk at the office and do remember to sip often.

Drinking water from time to time will be the Best way to stay fit in Office. Staying hydrated can quench hunger and food cravings. It also reduce laziness and keeps you more alert. The recommended amount of water per person on a working day or regular day is eight cups a day but when the weather is hot, you will probably need more of it.

WALK AROUND AND EXERCISE There are numerous exercises, which you can do in your office and many of them are very simpler to do. Walk around includes no workout equipment and it can possible only on your desk/chair of office. The first thing to relax your eyes is to calm your eyeballs by opening and closing them frequently. By doing this you will free from eye, stress & sleepiness and it will be the best way to keep fit in office. Some easier workouts like moving to do some squats and wall sits.

If your goal is to achieve a certain number of steps per day, the perfect way to accomplish that goal is to walk around the office as much as possible. If you are about to send an email to a colleague, see if they are in the office and walk to their desk instead of sharing your message.

Another great open window for self-workout is your lunch break, try to walk for at least ten minutes after your mid-day meal. It is the best thing if you have an hourlong lunch break; you can achieve at least a decent 20-30 minutes’ walk. Not only does this get you out of the office but it also helps in freshening of mind with new ideas.

EAT THE RIGHT LUNCH & STAND INSTEAD OF SITTING This may seem like a more obvious suggestion but packing the right amount of lunch that is nutrition-rich can make a huge difference in your productivity at work. It can also prevent you from feeling sleepy at your desk, as the human body is much lazier while working. Therefore, eat right amount and do some smart exercise to make yourself energetic at work and fit.

If you have the option of a standing desk, take advantage of the large space and use it. Most of the companies are now including standing desks in their offices and it is a great way to take a break from constantly sitting in front of the system.

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FIRST BUD ORGANICS

PROVIDERS OF QUALITATIVE ORGANIC PRODUCTS Like ‘Go green’, ‘Go Organic’ is in the demand now a days because of increasing awareness about fresh, natural and chemical free products. Including Organic Products into your diet is a way of leading healthy life. Incubated in 2018 by Mitresh Sharma, First bud Organics is a producer of pure organic products, which can be consumed without thinking twice. They are the seller of packaged 100% pure organic produce, and offer their customers a wide range of organically produced, high-quality products at their door-step. Their complete procurement chain from farm procurement to production, packaging and delivery means that their patrons get farm-fresh and the best quality product at a reasonable price. Their line of products includes Super seeds, organic honey, herbal tea, chai masala, pickle, jam, apple cider vinegar and tulsi extract, Stevia drops, and Organic Turmeric Powder. Organic teas are extracted from Darjeeling in Assam, which is the largest producer of tea. Organic Tulsi comes from Garhwal Region. Tea is best brewed in loose form. Fullleaf teas that have the best aroma and taste release their extracts slowly. Their teas are complete leaf teas not a broken leaf, fanning and dust. In Herbal Green Teas, they blend herbs with green teas, which is quite healthy, and the bitter taste of green teas is suppressed by herbal taste. Herbal Green Tea is packaged in the pristine Himalayan region in the state of Uttrakhand, which isrich in minerals and free from chemicals, pesticide, pollution, and dusty environment.They use only top ‘Bud and two leaves’,which areconsidered as ‘premium pluck’.

FIRST BUD ORGANICS WALKS ON QUALITY STRINGENTLY All of their home made products strictly follow the same recipe and ingredients, which ensure the same taste and quality. Additionally, products go through a regular extensive lab test to ensure quality, andthey thrive hard to provide the best quality products to their customers. They also make sure conditions are hygienic and moisture is not absorbed in the products.

INNOVATION THAT MAKES THE THINGS EASIER AND SEAMLESS Transportation was the biggest concern for the Company because their products like honey, pickle and jam are normally bottled in glass, which can be broken so easily during the shipment. They

MITRESH SHARMA Founder

“ Being able to deliver something back to the community has been the best part of my experience. We provide the common platform to the women cooperative in the remote Himalayan region. ” ~Mitresh Sharma

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were facing an increase in refund requests due to breakage. To overcome this problem instead of the standard ecom company packing, they started packing them in a thick block of protective layers of recycled cardboard and paper.

They are investing heavily on product innovation.

VALUES AND ETHICS WHICH CANNOT BE OVERLOOKED The founder, Mitresh Sharma says, “Discipline and continuous improvement are what I personally believe in and we incorporate the same in the organization’s day-to-day processes.”

Each and every individual at First Bud is dedicated to providing the highest quality product to the customers. They take customer’s feedback very seriously, and have implementedmost of their feedback into their new products and existing products; the most recent being an improved product packaging. This has led to a better conversion percentage and significant growth in revenue in the past couple of months.

CORPORATE SOCIAL RESPONSIBILITY As a part of their corporate social responsibility, they have made it a point to work hand in hand with NGOs which are working towards the development of women working on the hills in the Garhwal region.

Increasing use of pesticides in the food products leads to various health issues. By providing organic products, the organization is taking care of health of their customers. The aim is to make quality products, which are affordable to the consumer and create new opportunities for farmers.

FUTURE PROSPECTS When they started, they hardly used to get 25-30 orders monthly and in a year because of differentmarketing strategies, new product listings, etc. They have reached to 3000+ orders monthly. They are getting repeat customers and references.

SUNAKSHI SHARMA Co-Founder

Currently, FirstBud is bootstrapped and looking forward to adding more products in the line in the coming months and raise funds.

They are planning to makean online presence in other premium marketplaces. Additionally, they envision to start offline stores.

Talking about feathers in the cap, the Company is recognized as the 10 most promising Tea & Coffee Brands, 2018 by Silicon India.

Its name has also come in Amazon Launchpad for startups.

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A Market Leader of KWALITY Products

DHEERAJ JAIN

NARESH PAGARIYA

Director

Managing Director

Spices and Masalas are many of those kitchen ingredients that aids in creating the mouthwatering flavor of any food. The current market serves a variety of these ingredients that are used in daily meals to bring out the required quality of any food. A similar daily used product is breakfast cereal which is very famous widely promising amongst all age groups.

ENCOMPASSED WITH QUALITY AND MARKET TRENDS The company has two mottos to maintain their brand image in the market i.e. “Good Taste with Good Quality” and “Value for money”. This motto further helps them keeping a keen look on quality of their products. The company aims to avail all their innovative range of products under one umbrella constituting with factors like health, nutrition and convenience.

It is very rare to find all these products under one umbrella but there is one conglomerate which has taken this responsibility to provide such products of good quality and affordable prices and it is KWALITY. The company manufactures all kinds of spices, breakfast cereals and Instant mixes and Pagariya food products Pvt. Ltd stands firm as the leader of manufacturing and distribution of KWALITY products.

The company is one of the leading manufacturers of KWALITY products and to maintain that standard procures its raw materials from the best of the cultivators at different regions of India and are processed after passing through stringent quality control systems of current international standards. The company also doesn’t use artificial colours/flavours or preservatives and that make them a differentiator in the market.

A GLANCE AT THE CONGLOMERATE The company was brought to light on 1998 by Mr. Naresh Pagariya (Managing Director) and was aided by Mr. Dheeraj Jain (Director). The company is focused on manufacturing and distribution of masala, Breakfast cereals and Instant Mixes. The company is certified by ISO 22000:2005 & US FDA which are the highest standard certification in the world. Currently the company has 50+ products, present in 40k outlets in India and has 350+ distributors who aid in doing business across 25 countries all over Middle East, Asia, and Africa under the brand KWALITY. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

TOP OF THE LINE RETAILING STRATEGY FOR ALL TRADING CHANNELS The company operates in 4 distinct channels – • GENERAL TRADE: The Company has over 450 distributors across South India and West India with over 35,000 domestic retailers who contribute to take the company on top of the line.

• MODERN TRADE: In this channel the company supplies many modern retails chains like Dmart, Big bazaar, Metro cash and carry, Reliance, Aditya Birla, 18

the introduction of their low value packs (Rs 10 & Rs 5), it has reached the home of all categories. Other than this masalas and instant mixes are catered for all classes of people.

Walmart, etc.

• E-COMMERCE: The Company has its products available on e-portals like Amazon, Flipkart, Big basket to name a few.

• EXPORTS: KWALITY products are being exported to various countries in the UAE, Qatar, Oman, Nepal, Malaysia, Mauritius, South Africa, Ghana, Kenya, N geria, Seychelles, Maldives, USA, Sri Lanka, Fiji, Guinea, Freetown, Kenya, and Tanzania.

Apart from this company also supplies to CSD (Army canteens) all over India.

ACHIEVEMENTS AND AWARDS TO BE APPLAUDED FOR Pagariya food products Pvt. Ltd. is a leader in catering KWALITY products and has completed a journey of 2 decades; as such the Company has homed a number of prestigious accolades to their name • 2013 SME Forum Award 2013 at 100 Best SME Award • 2014 Dun & Bradsheet Award for Best Emerging SME • 2016 Nominated for India Mart ET Best Entrepreneur • 2017 Best Manufacturing Excellence Award (Food category) at Invest Karnataka Summit • 2018 Leaders of Tomorrow 2018 by the Times of India Group

INNOVATIVE APPROACHES THAT MAKES THEM A TRENDSETTER Pagaria manufactures KWALITY products with best in class practices as internationally approved by HACCP guidelines to achieve the best quality. The raw products as said earlier are brought from the finest sodbusters and pass all the quality tests of international standards. After that the products are packed and presented in world class packaging with ‘aroma retention’ technology to deliver the fresh taste and flavour at the kitchen

A HAND OF HELP TOWARDS THE SOCIETY The company has associated itself with Ngo’s who helps them to reach schools and kids where they focus on creating awareness on importance of ‘Healthy Breakfast’ among kids. They serve their healthy nutritious cereals to kids.

The company stands as No. 1 in introducing Fruit Rings, Choco fills, Strawberry fills, Gobi Manchurian Masala, Noodles and Pasta Masala to Indian Market. Recently it has launched Combipack in their innovation list.

The product mainly aims towards kids and youngsters.

They promote the product as a “QUICK SNACK” and since it comes in a wide variety of flavours it is a trending product for the both. The package contains 6 packets constituting 4 different varieties of cereal like Choco flakes, Choco fills, strawberry fills and fruit ring. They also have a Mega saver pack which come in 2 flavours original cornflakes and Choco flakes, both available in 1 KG pouch with Zip lock.

Apart from this they also sponsor education fees to most of their factory workers.

PROGRESSIVE FUTURE PROSPECTS Pagariya Food Products Pvt. Ltd. has grown with the vision they are still following now i.e. to give world class products keeping Health and nutrition on mind at affordable price. Today their products are spread over 6 states in India which includes Karnataka, Kerala, Tamilnadu, Andhra Pradesh, Goa and Maharashtra and is steadily expanding across other states of India and looking forward to set their network in metros of the country. Furthermore the company aims at expanding to all countries in Middle East and Africa.

Furthermore, they added Instant pasta with taste maker in this list. The product is made of durum, wheat and dried not fried and comes at a very affordable price of RS 10.

SEEKING ATTENTION OF THE READERS AND NEW ENTREPRENEURS The Company seeks the attention of readers towards their mottos i.e. “Good Taste with Good Quality” and “Value for money”. The company believes that every manufacturer having these as their vision is approaching towards their success and also encourages people to use KWALITY products that stand for Quality and affordable range. Ahead in the road, Pagariya Food Products Pvt. Ltd. want to motivate budding entrepreneurs to come with innovative products at affordable prices.

PRODUCTS CATEGORIZED FOR ALL CLASSES OF PEOPLE The company caters KWALITY products to all categories of people. Cereals were initially dispensed to higher and middle class people but the Company wanted to increase the penetration of Cereals and to provide healthy products. Hence, after

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Commodities India Pvt. Ltd.

A Fast-Emerging Frontrunner In The Basmati Rice Industry!

Moi Commodities India Pvt. Ltd. was established in 2012 as a subsidiary of Moi International (Singapore) Pte. Ltd. (A part of the Mewah Group) and is engaged in the export and domestic sale of Basmati & Non-Basmati Rice.

The Mewah Group is an integrated global agri-business focused on edible oils and fats with over 60 years of history. It is headquartered in Singapore and boasts a worldwide marketing network. One of the largest palm oil processors in the world by capacity, Mewah produces a wide range of refined and fractionated vegetable oils and fats principally from palm oil. To support its strategic vision and growth plans, after remaining privately controlled business for over 50 years, Mewah went public in 2010 and got listed on the mainboard of the Singapore Exchange Securities Trading Limited. Since going public, Mewah has invested in a new palm-oil refinery, a palm-oil based dairy manufacturing facility and a biodiesel plant in Malaysia. It has also added rice, dairy and palm-based soap to its product portfolio and the addition of rice and dairy products helped them to offer a wider range of consumer products to the customers worldwide.

STRENGTHS AS A TEAM AND GROUP Moi Commodities India Pvt. Ltd boasts of a rich experienced team of professionals, and proud to be part of the Mewah Group, headquartered in Singapore, which is an integrated global agri-business focused on edible oils and fats with over 60 years’ history.

In 2017, when Mr. Rajesh Khera, Vice President, Moi International (Singapore) Pte Ltd, Singapore, who heads the rice desk for the group encouraged the group to add another feather in the cap by including Basmati Rice to its rice portfolio, he knew that it would not be an easy expedition to compete in an industry which is not only highly cluttered by the mid and small-size mills, brokers, traders, merchant exporters but also dominated for years by the traditional large-size mills who could turn out as strong contenders on the price point due to their capability to take large positions not only for time arbitrage, but for speculation as well. He had a clear mindset from the start to set themselves apart from the other players in the rice industry, and as numerous stories show that the people with unique minds and strong personalities attract, there came in Mr. Brijmeet A Singh, Country Head & Director, to head the Indian subsidiary of the group, Moi Commodities India Pvt. Ltd, who has over two decades of in-depth knowledge & experience in the Basmati Rice industry with a proven record for managing a business with high held ethics to shape organizational performance and responsiveness to business needs with a customer-first approach.

RAJESH KHERA

The duo decided to take the group’s vision to become a leading, integrated and diversified global agribusiness providing quality and value-added products to customers worldwide to the next level by adding the most savored variety of rice “Basmati”. Their dedication and commitment to their clients, as well as the values of integrity and fair-mindedness, which are the legacy of the Mewah Group, have helped them to become a supplier of choice to some of the most reputed names in the world.

They combine the rich legacy and history of Mewah along with a professional and experienced team having adequate experience in handling Basmati rice and its related challenges/solutions, who can take care of the entire supply chain thereby ensuring that every shipment surpasses the expectations of their elite group of customers. Their aim is to, therefore develop long-term business relationships; so that their clients can rely on them to set their brands apart from other commonplace players.

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THE CLIENTELE Within just 2.5 years, their commitment to quality and timely supplies has enabled them to boast of supplying Basmati Rice to over 30 of the best, most reliable & reputed international clients in over 20 countries. They are proud to have become the preferred suppliers to a few of the largest retail chains and food importers in countries like the Kingdom of Saudi Arabia, Kuwait, Oman, UAE, Malaysia, South Africa, Mauritius, etc.

INNOVATION THAT DEFINES THEM Moi Commodities has emerged as one of the most trusted suppliers of Basmati Rice over the last two years. Consumers in different countries perceive quality differently and they because of their in-depth understanding of the Basmati rice as a commodity, have been able to create a niche for themselves by ensuring that they offer a product/quality, which suits end consumer’s perception of cooked rice quality, irrespective of whether it is their brand or customers private label brand, as this is what the consumers are looking for in a plate of cooked rice. So, it is not just the rice, the post-cooking quality became the first measure of quality at Moi, and they push themselves relentlessly to deliver quality that not only suits the requirements of the market but also surpasses end consumer expectations.

QUALITY IS THE PRIORITY As mentioned, their team comprises of professionals, what they call ‘The Ricesmiths’ who understand Basmati as Goldsmiths understand Gold. Their highly experienced & trained quality assurance team ensures the quality that reaches to their clients is the same as that they promise them. They are completely transparent in their dealings, and always welcome the appointment of independent surveyors should their buyers require so.

KEEPING PACE WITH THE CHANGING MARKET TRENDS The market for rice, especially Basmati, like any other market for agricultural products, is a highly dynamic and volatile market that faces the fluctuations of both supply and demand. While on the one hand, supplies tend to be uncertain due to weather patterns, demand is also changing owing to changing food habits the world over.

In a scenario like this, it is imperative that they, as a company, must stay on their toes and anticipate the market moves before they occur. They keep carefully analyzing the market on a macro & micro levels to study the supply and demand patterns to be able to make informed decisions for not only themselves but guide their clients to make the correct purchase decisions as well. Timely crop positions against accurate sales projections, their capability to buy the crop on upfront payment, strong commitment to honor contracts in all situations, strict compliance to agreed specifications, and no speculations policy set them apart from the other players in the industry.

They are ISO 22000 and Halal certified suppliers of premium quality rice.

OFFERING SOMETHING NEW AND DISTINCTIVE They have set in motion the process to enter the domestic market, with their flagship branded rice range comprising of 4 brands, AROME Champion Choice, AROME Fine Dine; AROME Buffet Magic, and AROME Ala Carte.

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BRIJMEET A SINGH Brand packaging is designed after in-depth market research and competition mapping. The packaging stands out on the shelves & is being liked by customers in the developed world due to the following reasons: • A unique name that represents Aroma • Self-explanatory subtitles that denote target consumers/usage perspective/brand class (Champion Choice Exotic, Fine Dine Elite, Buffet Magic Classic & Ala Carte Special) • Attractive design • Vibrant colors FEATHERS IN THE CAP Moi India is growing steadily but solidly, and most of the established, reputed customers with a longterm vision are preferring to partner with them for consistent shipments of premium quality Basmati Rice. Within a span of just 2.5 years, they are supplying Basmati Rice in 20+ countries to some 30+ customers through HQ or directly, which includes some of the most reputed importers & retail chains.

FUTURE PROSPECTS They aim to become a strong contender in the branded rice segment over the next five years while continuing to remain a preferred supplier for the private label customers. They have been able to successfully ensure that they pack the same premium quality for their private label customers as they would like to pack in their brand.

If you are looking for a partner who you can trust to provide you with quality products, let Mewah be your choice to add value to your rice business. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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BCM Review

FOOD AND BEVERAGE PACKAGING TRENDS IN

2019

Take in this quote by inventor and visionary Anthony Bourdain: “Food is everything we are. It is an extension of nationalist feeling, ethnic feeling, your personal history, your province, your region, your tribe, your grandma.

It is inseparable from those from the get-go.�

highly advanced. Making this simpler for food and beverage brands to avail of packaging options that work for them while maintaining consumer loyalty is a challenging advantage. Nevertheless, companies took a trigger to run for Latest Food & beverage packaging trends.

The food and beverage industry is one of its kind and packaging designs in that business were never been simple. Currently, the innovations hit the grounds and technological achievements along with customers’ demand for sustainability, which has only added to the hardship of development in packaging. Hereby, the companies that are in this field have to meet buyers who need to be the best Food & beverage-packaging providers.

Many years ago, people know that there is a need to be a change in industrial and this change is flexible packaging solutions, which are changing constantly for food and beverage producers. Hence, companies should set out to transform traditional packaging as well as customized packaging. For food and beverage trends in 2019, one needs to be best in design and distribution.

The better ideas and designing flourished as the food items vary and packaging/ manufacturing is becoming

This article highlights and addresses the concerns of the entire supply chain manufacturers of Food & Beverages

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industry, distributors, sales and marketing of food items, and all stages of packaging production.

TRANSPARENT AND CLEAR LABELLING This probably comes as no surprise, every people wants transparency nowadays. They are more conscious about, what they eat. Moreover, indirectly looking for, who and what they support. Show the customers, what they need to know so that they can believe in your product. According to stats research, the number of consumers is willing to purchase a newly launched product just for its fine description of the product with clear product information.

Moreover, to be clear here, they are willing to try a new product when the information about that product is clear.

Think about how cross-brand loyalty will build once you get them to open that bag of deliciousness or that refreshing beverage.

There are several points to notice for being pro in Food and beverages packaging trends:• Food safety and security • The extended shelf life of the packed products • Ease of use and handling of food items • Dispensability • Reseal ability • Durability • Mobility and transport convenience for the consumer ECO-FRIENDLY After years of talking about it, companies are using eco-friendly packaging and many of the companies really follow this trend. Their customers liked this concept, which has zero-waste age and edible packaging is on its way. One can simply imagine biting into an empty carton of a food product or swallowing a water bottle instead of recycling it.

PERSONALIZATION Personalization is a new pro in the market for packaging and it has been a pervasive marketing approach for some time. Because of the technology boost, the trend of personalized interactions in Food & Beverages packaging increased. Nowadays consumers may have come to expect it as a necessary trend for packaging. It is discovered that, according to Deloitte Consumer Review, over 50% of Millennials desire for personalized products in the market for loved ones. Hereby, it is the most important Food and Beverages trend of 2019. If you are a smaller producer of F&B products and need less-costly options than massive production runs, then opt for this trend for more sales. It is because the consumers are the editor of their product and they liked it if they get personalization.

Therefore, do provide options that are customer favourites and in terms of personalization’s via custom bags, boxes, photographs, their own logo, and stickers.

It sounds fancy but the era of having your food wrappers eaten is becoming a reality. Many big food industry leaders are already offering edible wrappers for sandwiches, cookies, ice cream bars and other individually wrapped foods made from natural materials such as potato, rice paper, seaweed, wax-coated sugar, and tomatoes. Other eco-friendly advances to watch include soybased inks, biodegradable plastics, and compostable materials. These all are top trends for food & beverage packaging.

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ROHA DYECHEM PVT. LTD.

Incredible Manufacturers Of Food Colors And Ingredients Coloration is in great demand in a multitude of industries; be it clothes or food and beverages, the presence of colors makes the appearance more attractive and distinctive. ROHA DYECHEM PVT. LTD. is a giant manufacturer of Food Colors and Ingredients. Founded in 1972, for over 45 years, Roha has been bringing changes to the color industry; first in synthetic colors, next in the space of natural colors and today in the space of high quality ingredients. The Company walks on the pedestal of innovation that has helped Roha to grow into the global behemoth that it is today.

Roha is an essential part of every industry that uses color – from food to pharmaceuticals, nutraceuticals to heavy industry and cosmetics to home products. Roha is a culmination of all the experiences and dreams of those associated with it. Headquartered in India, Roha currently has 22 offices across the globe, 14 application labs and 14 manufacturing units.

Roha Dyechem is a pioneer in the production of natural food colours and completely clean label products. Their experienced scientists, with the help of a state-of-the-art research facility, design MAHESH TIBREWALA and formulate the natural pigments in such a way Managing Director that it caters to the large spectrum of customers with different needs. Natural pigments have generally faced usage challenges due to stability issues against light or heat. To solve this, Roha has developed many new and specialized products based on carotenes, anthocyanins and curcumin for example, which overcome these stability issues in food colour applications.

Roha firmly believes in the values of partnership and relationship-building. Whether it is a customer, partner or collaborator, they always support all those associated with them. Their customer base is segmented; no single customer segment contributes greater than the other segment to their revenue. They adapt to all their customer segment needs by investing in new technology and focusing on market trends.

INNOVATION KEEPS THEM ROLLING Brijesh Tibrewala says “The innovations are signs of hard work and research which are essential to meet the demands of time and consumers.” Roha has several R&D teams across the globe to meet particular market requirements. In terms of innovations, over the past 12 months they have launched a heat stable red beet product capable of matching the long demanded carmine shade whilst maintaining a vegetarian or vegan claim. Red beet is known to degrade under heat treatment, however, Natracol Cerise has increased stability and works even in bakery applications. Furthermore, the need for Natural colours, which can be used in high fat based applications, is something that has been sought after. To answer this, Roha developed the Infusion Range of natural food colours which are clean labels and give bright vibrant shades in applications such as chocolate coatings or cookie cremes. The technology that is used allows water soluble pigments to become oil dispersible, and therefore opens the door to multiple new applications while maintaining the natural claim.

Mahesh Tibrewala says, “The food and beverage industry is an ever changing landscape, and therefore, we need to ensure that we are at the forefront of consumer trends.” In order to do this they utilize their good relationships with their customers who manufacture the finished products but also do consumer research by themselves using tools like Mintel to gather information on product trends, claims and even new flavor types. This information together gives them www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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The foundation provides nutritious meals to several people every day for free, and provides subsidized or free healthcare across hospitals and tuberculosis centers.

The foundation also runs ambulances to aid those in need.

The JJT foundation supports the education of physically challenged and under-privileged children. It also extends support to schools like Shri Jhabarmal Tibrewala Aadarsh Vidya Mandir and Asha Ka Jharna and JJT University in Rajasthan, India, overall helping to build several schools & education institutes.

There has been contribution to several other social initiatives like the Rajasthani Mandal office construction, Hare Rama temple donations, built the Khemi Sati Mandir, extended support to gaushalas, helped construct Agarwal Bhavan (Lonavala), the renovation of crematoriums, Puri temple and Neev Sanskriti Centre.

The trust has initiated rain water harvesting projects, afforestation activities, and farmer education programs to ensure the need of the hour is met by building a sustainable future.

BRIJESH TIBREWALA Managing Director

the data they need to ensure that they can keep up with the market and provide innovative, exciting solutions quickly to the market.

FOR ENSURING THE QUALITY At Roha quality testing is not merely protocol but a determination to provide safe products. Several actions taken to reduce the quality risks, which include survey and factory audits to ensure high quality products, manufacturing process control systems, quality control methods and identifying non-conforming materials.

Finished products and raw material specifications are prepared to understand the starting material and finished goods, this helps to reduce batch to batch quality differences. The product specifications include relevant physiochemical properties and other instrumental analysis data.

Test methods are developed and validated with relevant standards. Raw materials and final products are tested to determine if the respective specifications being met. R&D labs are equipped with all desired analytical instruments as well as lab model machinery to develop new products.

Instruments are checked for optimum performance at notified intervals. Quality checks are performed during the production cycle which reduces the risk and cost. Special care is taken while packaging the finished products.

COMMON SOCIAL RESPONSIBILITY Roha believes in giving back to the community and works to make the world a better place. The JJT Foundation undertakes several initiatives to help society.

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FEATHERS IN THE CAP Roha Dyechem has expanded to emerging markets such as Vietnam & Mexico, and will continue to help develop important new markets. A manufacturing unit at Dahej and a laboratory in Europe are the start of making Roha Dyechem even more relevant. Roha Dyechem will continue to develop emerging markets while making existing ones more sustainable. The Dahej plant will give Roha Dyechem a fillip in the synthetic colors market; both in the foods & non-foods category. In today’s fast paced world, there is a growing demand for processed and preserved foods, which bring convenience to the life of the consumer. Roha Dyechem has expanded its product range to include dehydrated natural, savory and sweet ingredients without additives. Roha Dyechem has stepped into production and marketing of natural flavors and extracts, including organic and highly concentrated aromatic bases.

FUTURE PROSPECTS With a strong position in the color market, the Company aims to build the same reputation in Natural color market. Food ingredients and Pigments will be the areas of focus in future. Acquisition and strengthening their position in EU and Africa, while in the Middle East synthetic colors will continue to remain on priority. The global food colour market estimated in 2016 was 1.8 Billion USD and its CAGR being 5-7 %. Roha dyechem is fully equipped to grab this market with its decade’s experience in the food color industry and existing product portfolio.

These products cover range of food applications like beverage, confectionary, bakery and dairy application to name a few. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

JOSOFT TECHNOLOGIES PVT. LTD .

Providers Of Outstanding Business Process Outsourcing Services With A Flair Expertise And Experience In India, Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. Factors such as economy of scale, business risk mitigation, cost advantage, utilization improvement and superior competency have all lead to the growth of the Indian BPO industry.

With an enriching experience of more than a decade in outsourcing BPO services, Josoft Technologies Pvt. Ltd has carved a distinctive niche through exceptional expertise and command in the endeavour.The Company has stupendously pioneered outsourcing BPO services, Software Development and Digital Marketing services.

It is best known for its phenomenal Inbound Call Center, Outbound Call Center, and Telemarketing services to clients.

Under the aegis of Jeetendra Kumar Rana, Josoft Technologies has expanded its dimensions to a great extent, and the bar of standards is raised magnificently.

Tailoring to the needs of a variety of customers, theyserve customers from an individual to an enterprise company, depending upon the experience and requirement of the customer. Hence, the customer data base in this industry is across all spectrum those who need such kind of BPO projects.

A team of experts and market analysts do a regular survey to monitor the changes occurring in the market and chalks out a plan for adopting the same trend to keep up the pace.

JEETENDRA KUMAR RANA Director

Research & Development is a kind of analysis followed by development or changes in the existing product as per the market requirement, so that the product of a company can reach more and more segments of society and hence expands the business of the company. It is an integral part of the company and is must for the growth of the company. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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STORY OF STRUGGLE The Company laid its beginning in 2008 with only a handful of employees, and this was the year when the ITES sector or BPO outsourcing sector was not a highlighted industry despite having such a wide scope.But,the visionary Jitendra Kumar Rana took the challenge and had the vision to turn this into a source of income for others and benefit society. Initially they faced a lot of problems due to shortage of manpower as every person had to face multiple tasks at the same time due to which it was sometimes difficult to manage such a huge customer data base. Because of consistent determination and patience they learnt through their flaws and then have overcome the same.Since then they have grown in a manner that they have dedicated person for each task at present.

Automated Systems Automated systems are being used to answer customer queries as soon as possible. It saves a lot of time as well as cost.

SYNCHRONIZATION WITH THE LATEST TECHNOLOGY At Josoft, there is a dedicated team of analysts comprising of the top most management, which analyses the market from time to time and also suggests the changes in various aspects of the product they deal in.

GIVING BACK TO SOCIETY Towards the society, the Company is doing its bit and being helpful in a number of ways.

• Productivity improvement: ADVERTISEMENTS • Optimum utilisation of the resources: BPO enables optimum utilisation of resources of scarce resources.

• Reduction in cost • Improved Human Resource • Focus on core business areas • Cater to changing customer demands • Sophisticated technology at lower cost

Diverse platforms to reach customers Mobile applications are playing a major role here. They changed the way customers approach service providers to resolve any issue. Social media platforms are also one of the most preferred media of communication.

Transforming Processes Decade back businesses were outsourcing processes mainly for the cost reduction and time saving purpose.

They are witnessing a period where the BPO sector is coming out from the shadow of a cost cutting and process optimizing to adding real business value.

Global IT/ITES/BPO companies are slowly expanding their service line and developing new business models in response to technological trends, especially BPO industry is evolving around mega technological trends like big data, mobility and cloud computing. There has been an analytical revolution in this sector since last few years.

Big data has powered the BPO sector in a bigway.

ACHIEVEMENTS TO BOAST OF WITH GREAT FUTURE PROSPECTS

Josoft Technologies Pvt. Ltd. is an ISO Certified Company, which had its beginnings in 2008 when Global Technology & Outsourcing was formed. The company has grown in size and capability, and in late 2012, the company name was changed to Josoft Technologies Pvt. Ltd.

Josoft Technologies’ emerging analytics firms are focusing more on big data and moving beyond MIS reports. BPO analytical firms are responding to analytical reforms and allow real time data feeding and robust business decision making.

In a journey of over 11 years they have successfully completed 350+ BPO projects, voice and non-voice both across nationwide and globe with building good repo existing corporate relationships with vendor and customers.

There are many ways technology is changing the landscape of the BPO industry, but largely they can classify them into four important trends. Let’s check them;

They have 500+ groups of companies, which can complete any BPO projects with quality in a short timeat a low cost.

Their core strength lies in quality.

Big Data & Analytics Business process outsourcing companies use data analytics tools to manage a huge amount of data to deliver superior quality of business solutions

They are willing to expand globally and have franchises all over the world. They emerge as a bigger brand for helping people to get good business opportunities and increase their project arsenal.

Data analytics is very much relevant for BPO companies because of the volume of data they gather Cloud Platform Cloud computing took data storage and data sharing in the BPO industry to another level. Data retrieval and sharing have become fast and easy. Businesses stay competitive and advanced by moving their data to the cloud platform Cloud platforms are cost effective.

“To inspire readers, Jeetendra Kumar Rana states,

We believe in our company motto which is expert solution with outstanding services . If you can satisfy your customer with their needs of business establishments then you will be able to grow in no time, so it is always customer first . ”

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THE 25 MOST RECOMMENDED

BANKING & FINANCIAL

SOLUTION PROVIDERS IN 2019

EQUIFAX ANALYTICS PRIVATE LIMITED EMPOWERS THE DOMAIN OF DATA ANALYTICS AND TECHNOLOGY

Equifax operates in India through Equifax Credit Information Services Private Limited (ECIS) and Equifax Analytics Pvt. Ltd (EA). ECIS, the credit bureau, is a joint venture of Equifax Inc., the USA and six leading Indian financial institutions. It started operations in India in 2010.

Over the last nine years, the credit bureau has grown to thousands of members, which includes banks, NBFC’s, microfinance companies, and insurers. Many of these members provide data on repayment information on millions of Indian consumers.

Data and Insights • Understanding of consumer credit behavior • Bureau Data (Retail, MFI and SME) and Alternate data • High data acceptance • Data standardization and data quality Analytics: • Specialized BFSI focused analytics on powerful data • Internationally acclaimed products • Unique insights • Custom built solutions • Broad based solutions that work across business units

In 2014, Equifax further grew its footprint in India through an acquisition of an analytics firm. Equifax Analytics Private Ltd. is Equifax’s fully owned analytics entity in India, which delivers unparalleled customized solutions that enrich both the performance of businesses and the lives of consumers. Backed by its global expertise, EA’s goal is to assist lending institutions to manage risk efficiently through a combination of data and robust analytics. The company’s unique insightshelp lending institutions to make better business and credit decisions. It uses global proprietary tools that are customized to meet the requirements of Indian market. With a combination of differentiated data, the expertise in advanced analytics, state of the art industry solutions, and the leading-edge proprietary technology, EA has the unique capability to offer the best-in-class offerings to its clients. The clientele of Equifax includes banks, NBFCs, MFIs, Fintechs, etc.

Technology • Tools and platforms for data analysis and decision making • Proprietary search and match algorithms • Multi bureau intelligent routing capability • System to System connectivity • Access to global technology expertise and thought leadership KEEPING ABREAST OF THE TECHNOLOGY Technological innovations are changing the way by which organizations do business. They are living in a data-driven society where numerous tools are available to track customer habits, preferences, and purchases.

With recent technological advancements, they are able to examine large amounts of data to uncover hidden patterns, correlations and other insights. It’s all about understanding the business aspects with the help of technology and how analytics helps to get timely insights for making decisions about fleeting opportunities, precise answers for challenging problems and uncover new growth opportunities. The latest technology is all about Cloud. With new technology the business requirement is also changing and setting up new business decision trends and providing industry with a more secure and scalable environment.

Equifax is a differentiated provider of high-velocity analytics and business intelligence solutions that help enterprises globally to measure monitor and manage their business levels effectively. They are living in a data-driven society where numerous tools are available to track customer habits, preferences, and purchases. The company works with clients across various industries such as Banking, Insurance, Telecommunication, and Retail and constantly strives to add value through sharing cross-domain best practices. The company has been much appreciated for its ability to blend incisive analytics with the pragmatic business acumen to deliver cost-effective solutions.

InterConnect from Equifax is a secure and cloud-based decision management platform, designed to help the financial institution to optimize decision management and transform their application to decision lifecycle.

Digital Lending journey enabled by Equifax Solutions Equifax powers Customers digital lending or straight through processes aspirations via: www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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CSR ACTIVITIES As an organization, they believe in Environmental sustainability that is emerging as an essential ingredient of doing business responsibly and successfully. By leveraging their employees’ skillsets and desire to make a contribution, they are able to create a positive and measurable impact. They partnered with a non-profit organization and conducted tree plantation drive this year to promote environmental education and awareness programs to encourage a sense of responsibility towards go green and save planet.

Nanaiah Kalengada says, “We are driven by the idea of enriching the communities in which we live and work, improving financial capability, and ultimately contributing to a brighter future for consumers around the world.”

NANAIAH KALENGADA

Managing Director, Equifax Credit Information Services Ltd. & Country Leader, Equifax India and MEA

THE FUTURE PROSPECTS Analytics is one of the fastest growing industries in the world. It’s about understanding the business aspects with the help of Technology. The Company is moving forward with an aim to bring cutting-edge analytics techniques like Machine Learning, Deep Learning Big Data, and Artificial Intelligence to customers. The Equifax will continue to solve financial industry challenges like New to credit, Fraud, digital lending, Risk and Credit assessment, Anti-Money Laundering and employee verification. The company is dedicated to aggregate new alternate data sets to provide new insights to customers in the coming years.

ACHIEVEMENTS AND MILESTONES TO BOAST OF Equifax globally is recognized in the Top 100 American Banker FinTech Forward list (2015-2016). It is among the Top Technology Provider on the FinTech 100 list (2004-2016). The company is InformationWeek Elite 100 Winner (20142015). It is recognized by Atlanta Journal-Constitution as Top Workplace (2013-2017) to Work. It is named as the World’s 100 Most Innovative Companies (2015-2017) by Forbes.

Equifax Analytics is recognized as ‘The 10 Most Promising Analytics Consultant 2019’ by Silicon India Magazine. It is named as ‘The 10 Most Admired Analytics Companies to Watch in 2018’ by Insights Success Magazine.

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www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

BCM Review

WORK SMARTER NOT HARDER

www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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Have you heard a sentence? “Be productive” I’m sure you have because we all are doing a job somewhere, we often hear from our bosses. At some point it is true. not being productive, you can jeopardize your career very quickly. but, have you ever pondered? how can we become a productive person? For this one, you have to work smarter not harder. Working at the company or doing business there is not enough time to get the job done. Going through this situation, you always feel behind. it is not good for anyone.

Before working smarter we need to know the difference between smarter work and harder work.

get done very quickly. This is called smart work. Well, this isn’t true. The owing short cut isn’t a good idea. It might work sometime but not all the time. Smart people work by using skills. Their work gets done so easily on time.

Not having a clear concept, it makes you work so harder.

Also, you are going to put a lot of time for a single project. how can you be a productive person? Abraham Lincoln has quote, once he said, “if I had six hours to cut down A tree, I would spend first four sharping the saw.” The hard worker people, they just think if I am putting a lot of hours on my work I will succeed. However, the reality is this isn’t how it works.

Answer working more hours: I was reading a CNBC article where Bob Sullivan explained, he quantified the relationship between hours worked and productivity. He found out that 50 to 55 hours of work a week. Employee’s output falls sharply which shows putting 70 hours they produce nothing.

What are the tips to be a smart person?

Now I am going to give you 10 more effective tips. In this way, you can replace bad habits by owning good habits.

These tips will make your life easier and you become a smart worker.

He has advised those people who are doing work like this.

He says, instead of giving extra hours, every individual should work effectively by focusing on, what really matters. In this way, you are going to work done quickly and reduce the work hours.

1. Communicate with colleagues: you are working somewhere or doing entrepreneur. Look for some opportunities to work. As you get a good opportunity to start work with them. It is the best time to strengthen your communication and collaboration skills.

When you do, your unnecessary time starts to reduce, and you become more knowledgeable. Also, keep in mind that if you have even little misunderstanding try to short right there. As your concept becomes stronger you will be more productive.

What is the difference between smart work and hard work?

Before knowing the difference between these two topics I would like to tell the story. I believe that the story affects us more than knowing definition. Although, you can read the definition if you want. I was reading a hazel short story.

It’s about a woodcutter story.

The best communicator is a good listener. So, I would say to enhance your listening skills. Stay on the topic when you are communicating with others. one of my interesting books is called a 4-hour workweek written by timothy Ferriss. He said smart people don’t write too much information while sending a message. Keep it simpler when you try to communicate with colleagues.

“Once upon a time there is woodcutter who was good at wood cutting. He arrived at the timber factory where he asked about the job. He said to the boss, sir I am a great woodcutter. I need a job and want to work at your timber factory. Unfortunately, he got the job. He was so happy because the pay was so high. His boos gave him a new Axe showed him the jungle where he supposed to work. He started work. the first day he cuts 15 trees, the second day he cuts 10 trees, day by day his performance was getting low, so he went to the boss and said sorry about my poor work. He says, sir, my performance getting low. Boss smiled and asked when was the last time you sharped your Axe. he surprised and said, sharp I don’t have time to Sharpe. After the day, the performance was getting better”

2. Make a routine about work: you can see, successful people always follow good habits.

One of the most important they make a daily routine. Mike Murdock says, “The secret of the future is hidden in your daily routine.” When we make our routine, our brain takes as a task. I’m sure you will be failed in the beginning but once you become habitual for this. Your production gets increased.

What I want to say here. Before starting work, you need a strategy. If he would think about the sharp Axe, he hadn’t conversation with the boss. I asked some opinions about smart work. The majority of people have misunderstanding they think if you are owning short cut ideas and things

this era, you can use technology. Set the reminder, in this, you can manage your daily routine. Following over and over again, you will have a habit. This means, at some point, you won’t need the reminder.

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3. Set a deadline for any project: Most of the time, people get distracted by thinking or helping someone else. Which means, you are not giving priority to your project and spending a lot of time without any reason. I know you want to help someone but, in this way, you are putting yourself in danger. This habit won’t produce a result on time. Also, you will feel hopeless that is not good for you.

Do those work what you enjoy most: Do you know? if your passion become your career, nobody can stop you from success. I have seen most people who just work for money. That’s not problems. But, not taking interest in the job, it will affect so many things such as low productivity, less confidence, less concentration, and steal your happiness. My single advises for you, do not work just for money, work for happiness and money. I read somewhere a very great quote

I would like to share my habit, focus on your work by setting up a deadline. If your colleague asks help, first give a little smile and say politely NO. after finishing it you can go say sorry, help them.

“if you do what you love you’ll never work a day in your life.”

Mark Anthony So, if you are not happy with the job, do two things. First, do what are you doing, and second improve interesting skills to get the dream job.

4. stop doing multitasking work: people are known as a multitasker. But truth is, the human is not able to perform multi work simultaneously. When they are saying I can, ignore them because they are just showing their selves in front of you. Neurologist Earl Miller said, “The brain is very good at deluding itself.” If you are shifting our attention from one to another very quickly. you are making a big mistake.

7. Measure the result not time When we get the project first thing comes in mind. how long does it take? Then we start to compare with the colleague. Bill gates said, “if you are comparing yourself with others, you are disrespecting yourself”. So, I would say do not compare at all. give some time and think about it how you are going to do that.

per my advice stop doing those things. It is just spending time too much time. Before working on a project try to take a long breath and try to focus on a project.

“Time isn’t the main thing. It’s the only thing.”

5. Learn from the past mistake: I have written a topic it may sound counterproductive. This is the truth. We always see our past success make ourselves comfortable. It is a good way to feel happy. What when you go on the project I would say, remind your past mistake what you did. Make a mistake list, commit yourself that you are not going to do that again. A very famous quote

it means you have the only goal to produce the product with quality without thinking time.

8. improve attitude adjustment: We all like to work in a positive environment. It means we need a team that has a positive attitude. with the help of a positive attitude, people can take incentive ideas whenever they want. They like to help colleagues when their colleagues stuck in a project. In this environment, they take the slack when someone is off sick, and make sure their job gets done on time. One of the best things they never complain at all. Because they like to go beyond and above.

“some of the best lessons are learned from past mistakes.

The error of the past is the wisdom of the future.”

Dale Turner Here I want to say, do not think as failure think you have learned something

“Each day, I come in with a positive attitude, trying to get better.”

Stefon Diggs: ---

6.Those work what you enjoy most: Do you know? if your passion becomes your career, nobody can stop you from success. I have seen most people who just work for money. That’s not a problem. But, not taking interest in the job, it will affect so many things such as low productivity, less confidence, less concentration, and steal your happiness. My single advice for you, do not work just for money, work for happiness and money. I read somewhere a very great quote. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

Miles Davis

A positive thinker always thinks that they are going to do a little better today.

9. Do not take stress: As we know that stress can createissues it does not only affect our project but all impacts our health and mental 34

easily.

2. Not taking stress, you can have very inactive ideas.

3. Making a daily routine, you will have more free time which you can spend with your family.

4. If you are adjusting your Attitude according to the atmosphere, people will respect you.

5. You will have a great idea that helps you to improve your position.

6. Having this idea, you will be more confident than now.

7. Having more free time, you can take care of your health.

8. You are not going to depend upon someone.

9. It will help you to improve your communication which is very important for this era.

10. you can convert complicated ideas into an easy one.

alertness. Do you know? stress hiddenness our work performance, please don’t surprise, it is true. Relieving stress before going to work, it is a good idea.

American psychological association said that the best way to release stress by playing sport. Doing exercise every single day and playing sport will improve your concentration level.

“Set pace of mind as your highest goal and organize your life around it.”

Brain Tracy Overall what I want to say that do not take stress about anything just do what are you doing.

Some more discussion: You might be thinking that I honestly follow these 10 rules all the time. But I am not a productive person. My advice for those people,Have a glance at them. You may be missing something. Once you figure out, you become more successful than others.

10. Automate more task: Successful people have a big secret. People make so many decisions at a single time, in the end, they get nothing. If you want to be a productive person just do not make a big amount of decision, it only gives you a headache. Making more decisions also unbalance your relationship. Unbalance lifestyle cannot make you happy.

People who are thinking to own these tips my advice for you, sometimes you get failed. But once you get habitual, you gradually become a productive man. one more thing, do not think I am going to follow these tips tomorrow. The truth is, it is not going to happen.

What kinds of advantages do I get by following these 10 Tips?

Here, I am going to give you tell you 10 benefits which you will get definitely.

1. by making fewer decisions, you can work done very 35

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THE 25 MOST RECOMMENDED

BANKING & FINANCIAL

SOLUTION PROVIDERS IN 2019

Simplifying Customer lives and mitigating financial distress

Ramesh Kumar Vijay Chairman

A glance at the financial giant The company was incorporatedby Mr. Ramesh Kumar Vijay, a first-class Commerce Graduate, Chartered Accountant and qualified Company Secretarywith rich business experience of last three decades mainly in the field of Finance, Investment, Audit, Accounts, Taxation, Corporate Law, Foreign Exchange, and Industry. Apart from its HO in Kolkata, it has its Administrative Office in Jaipur and Branch Offices in the State of Rajasthan, Madhya Pradesh, Karnataka, Gujarat, Chhattisgarh, and West Bengal. The company is involved in providing credit to destituteemployees - cleaners, sweepers, and peons in Municipalities and small shopkeepers and vendors, predominantly to women.

The Company has in-depth knowledge of the Financing/ Investment business in India as it has been involved in these activities since inception.

The company has also diversified into a small business loan segment and this product is having good growth potentiality and is also part of priority sector lending as per the last Monetary Policy announced by RBI in July.

Keeping the pace with changing market trends The company is a small-sized enterprise that deals with niche products and niche markets and therefore they largely remain unaffected by the macro changes in the Banking & Financial Sector. DCCL enjoys a monopolistic market as far as its Semi-Government employee loans are concerned. The company banks on its efficient systems, quick appraisal and long years of relationship with these semi-government employees to sell its product. Clients also prefer taking loans from DCCL due to convenience and easy terms. Unlike Banks, DCCL’s loan processing time is very short and loan disbursement and collection policies are very convenient and moreover, the delivery of the loan is on the door-step of the borrower.

Rajkumar Vijay Director & CEO

Dar Credit and Capital Ltd.: Simplifying Customer lives and mitigating financial distress India has a diversified financial sector undergoing hasty expansion including strong growth of existing firms and new entities in the market. The sector comprisesof all kinds of financial institutions starting from commercial banks to smaller financial entities and hence accounts for more than 64% of the total assets held by the financial system.

Dar Credit & Capital Ltd. (DCCL) is a Non-Banking Finance Company (NBFC), incorporated under the Companies Act, 1956 in West Bengal and has an NBFC license from the RBI, Kolkata (West Bengal). The company was established in 1994 with its Registered Office in Kolkata (West Bengal). www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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MIS team at the head office on a monthly basis. Using this data the MIS will prepare a report compiling each and every operation processed in the month which shall be forwarded to the CEO and then to the Chairman.

Serving those who are in need As said earlier, the company is focused on providing financial powers to impoverished clients. A large section of clients from urban, semi-urban areas and small towns lack access to appropriate financial powers from financial institutions. This creates a huge gap between the two and it takes huge delays incompleting parameters and sanction of loan. DCCL is putting its focus on these categories of clients by providing them efficient and appropriate service.

Achievements to be applauded for DCCL has a long track record of 25 years in the industry.

The experience gave it a path for growth prospects and also paved the way for a no. of achievements. The company has made a strong presence in the market as well as Municipal Authorities. It has employed qualified and experienced promoters to drive growth. Other than these DCCL has a large customer base of 16000 employees, established a strong geographical reach in major metros and states of India.DCCL has built good relations with municipal councils leading to y-o-y growth in disbursements. It has incorporated a strong collection mechanism, adequate internal control & MIS system. The company’s external rating is CARE BBB- for long term credit facilities and strong NPA Mechanism accounting NPA levels below 0.50%.In recent most, their chairman was conferred the SME Leader Award 2018 by the Institute of Chartered Accountants of India in a glittering ceremony held in Mumbai on 26/10/2018 in recognition oftheir product and services to the underprivileged borrower.

Days of endeavor leading to fruitful prospects During the early days of the business, the company has struggled with the development of products. It was and still is a very grinding work as it required Municipalities to deduct the EMI at source and pay them on due dates. The experience taught DCCL to keep their products simple and available with minimum documentation so that the borrowers can get the monetary service easily.

The Company has recently added a new Product- Loan to Women Entrepreneurs in the state of West Bengal and has already established 12 branches to date. Another loan policy is the Loan to Municipal Employees which is a niche product and stands as an untouchable service in the market. To the unprivileged, this policy is no less than having someone to watch their back.

DCCL is still facing a challenge with off-late PSU banks who are being averse in lending loan which is causing a delay in delivery of credit to the last mile borrower. However, the govt. of India is very supportive ofthe NBFC sector as such DCCL aims to overcome this problem in the future through their performance.

Future prospects of the company The company looks forward to diversifyingand expand its geographical horizon to the neighboring states (bordering with Madhya Pradesh) namely Chhattisgarh, Uttar Pradesh, Gujarat and Maharashtra and finally leading to PAN India operations. DCCL has estimated a total market demand with various Municipalities and state department to be in the range of 4000-4500 crores.

Treating employees as assets of the organization DCCL describes good human resource as an ‘Invaluable asset’ of an organization. The company seeks outfor qualified employees in every hierarchy so that staffs rise through the ranks and see a clear career path for themselves. The company tends to avoid direct recruitment for higher positions and intends to fill them with promotion.

DCCL also shares profits in the form of bonuses to keep the employees motivated and dedicated towards work.

DCCL also plans to upgrade its software once its portfolio crosses Rs. 300 crores and publish it online which shall increase product handling capacity and give greater outreach (branches located in urban and semi-urban areas). The Company is open to innovative technology solutions, which can result in improved efficiency, lower costs and/or higher client convenience.

Crafted with voguish technology DCCL has got a new in house software developed named “Vijay” which is customized to its needs. The implementation of the software has helped the company in scaling up its operations. After the implementation of the software, the company is able to record all data and produce all critical reports. The software has opened doors to easy analysis and recoding of data of every single operation (loan disbursements, repayment schedule for clients, calculate interest and generate demand and collections on daily basis) which will further be consolidated by the

A give back towards society DCCL is not only providing an impeccable service through its financial segments but also gifting the poverty-stricken a beneficiation for a better future. DCCL has financed expenditures and education of many poor children, single parent-child, special needs children and has taken initiatives towards animal welfare ensuring their environmental sustainability. Furthermore, DCCL has invested itself in providing vocational training to the needful and less educated youth so as to make them employable.

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HR SOLUTIONS IMPLEMENTATION PROVIDERS.

Anoop Handa

Founder & MD

Anlight Consulting Services Pvt. Ltd. (Anlight) stands tall in the domain of HR Solutions Implementation Services and has gradually been expanding it’s footprints and making it’s presence felt across India and beyond.

Anlight has a strategic partnership with Ramco Systems since 2014, to provide marketing & sales support, enablement, configuration and implementation and support services of award winning innovative Ramco HCM (Human Capital Management Solution) & Global Payroll solution.

Incubated in January 2014, the expedition for Anlight has been quite an exciting and most rewarding in these 6 years. After working for more than 2 decades in strategic Technology and Business Leadership roles across geographies, Anoop Handa, an industry expert, founded and setup Anlight to deliver a range of IT and HR Services to its esteemed customers. The key objective of setting up this company was to share the vast expertise and to partner with the customers to create immense business value by leveraging Technology and Human Capital resources.

Anlight is helping and assisting Companies in their HR Digital Transformation Journey by providing the required domain and HR Technology Implementation services.

Having served companies across India, Anlight gradually moved on to provide their HR Technology Implementation Services across Asian & Middle-East countries as well.

The clients are large people centric companies who aim to transform their HR Operations and leverage technology to provide profound and enriching employee experience.

The Company’s services portfolio comprises strategic IT consulting / vCIO (pay per use virtual CIO model), HR Technology Implementation Services, Cloud Solutions & mid-senior level Talent acquisition Services.

HR TECHNOLOGY & GIG ECONOMY GAINING MOMENTUM Anoop says, “HR Technologies and Analytics will shape the future of organizations. In today’s times, Talent Management is pushing boundaries to go beyond just the human touch, focus on the future-ready workforce to create an employee experience, which brings delightful customer-experience to the millennial workforce.”

The philosophy of Anlight has always been to ‘Spread Expertise & Light up Excellence’.

Since inception, the Company focused on putting the RIGHT team in place who has a positive attitude, keen passion, drive and high energy to work together towards the realization of the vision of the company.

Newer TECH concepts like AI, Machine Learning, Chatbots, and much more are indispensable in creating NextGen HR systems for the Next-Gen workforce.

Further, Anlight worked on creating the RIGHT partnerships and partnered with Ramco Systems to focus on their innovative HR Technology solution. And Anlight continues to add more HR Solutions/ Services to it’s offerings.

India and Asian countries will significantly contribute towards ever growing HCM market and hence Anlight, as the proven business partners of modern, innovative Ramco HCM, have a great opportunity to grow multi-fold as companies embrace HCM solution and embrace HCM and HR Analytics.

Anlight’s “CloudHub”, through its multiple strategic alliances, delivers a portfolio of Cloud based (SaaS) business solutions and applications to help Companies overcome their complex business challenges. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

Anlight’s vCIO (virtual CIO) services will see more demand as requirements of ‘leadership roles on tap’ and GIG 38

economy/Flexi staffing grows and picks up momentum within India and Asia.

MESSAGE TO THE READERS Walking on their tagline ‘Spread Expertise; Light up Excellence’ and being one of the most trusted and successful HR solutions Implementation Services providers, Anoop Handa, Founder of Anlight Consulting Services, shared essential lessons, which can be your Mantra of Success as you embark on HR Digital Transformation journey:

The Flexi staffing at CXO level is gaining momentum as Companies compete to acquire proven expertise as per their requirements without getting tied up with long term full time employee acquisition at senior levels.

• Buy-in: Investments in HR Digital Transformation have to be agreed among the leadership team and the corresponding value-add/ benefits well-articulated.

Though HR can be a sponsor but HR Digital Transformation is not only HR responsibility, it is in fact a Change Initiative across the organization.

• Accountability & Program Management: A clear decision on primary responsibility is a must. If the HR has necessary program and change management skills within the HR team, it’s great! However if that’s missing within HR, it should either be acquired from other functions (IT or PMO) within the company or external consultants can be used. Lack of an accountable and empowered program manager is a recipe for disaster!

• Right Tools and Technology: The choice/decision of HCM solution/technology is key. One size may not fit at all. Each company has to view the investments in HCM tools and technologies as a long term investment. Business growth, diversification across geographies, centralized/distributed HR operations, employee experience (EX), statutory compliance and ease & speed of HR operations, should drive your selection of the HCM solutions and not necessarily the costs!

• Time from Subject Matter Expertise / Domain Experts: Ensure participation, time, active ownership and engagement of your process owners to define requirements, provide data and during testing phases.

They will have a day job and there could be a big risk if they are not giving the required focus/time to this critical transformation journey.

ACHIEVEMENTS AS EMBELLISHMENTS The journey of ANLIGHT that started with a small step, six years ago, is now a successful organization, with ~40 passionate and enthusiastic employees, serving over 30 customers across India and beyond, providing range of IT/ HR Services – IT Consulting, mid-Senior level Recruitment Services, HR Technology Solution Implementation Services (Strategic partnership with Ramco Systems focused on HCM solution) and virtual CIO (vCIO) Services.

Strong focus on positive attitude, core organization values and creating an empowered, flexible yet performance-focused work culture has reaped good results. With a belief ‘slow and steady wins the race’, Anlight has taken small but solid steps and continues to march towards its vision of being ‘the preferred choice of its customers and partners globally and be valued for driving excellence & high performance through most optimal Technology and Human Capital.’

Life@Anlight is defined by their core values of Customer Delight, Passion to Excel, Integrity, Transparency, Mutual Respect and Fun. These aren’t just words; everyone feels and delivers to the core values that form the culture of their organization.

Anlight’s employees are the key assets of the organization.

Anoop states, “Our employees are our brand ambassadors.

We call each of our employees an ACE (Anlight Consulting Employee). And strongly believe that each one of our staff is an ACE and brings immense value to the organization”

• Be ready for the Change: Any digital transformation may lead to change in the way things are done and one has to be ready to accept the changes and streamline the processes and workflows to deliver value. Automating broken and ineffective process flows is NOT a digital transformation.

And finally you do need an experienced team & a proven partner who can help you in HR Digital Transformation by offering multiple HR technology solutions that fit your requirements.

The Winning Team at Anlight 39

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ONE STOP SOLUTION FOR ALL SORTS OF HR NEEDS With the increasing demand of workforce in every industry sector, the need of HR consultancy firms has grown manifold. Though not every firm in the HR consultancy provides reliable services, there are some who have carved a niche for themselves in the industry. Pune-based CrescoHR Private Limited is one such firm which has become one stop solution for all sorts of HR needs. It has been providing top notch services in Staffing, Recruitment, HR Consultancy, and Training& Development.

Company and then formed as a Private Limited Company in May 2015.

It is a growing HR Consultancy firm which provides Temporary Staffing Solutions and innovative HR Services to Corporate Clients. Offering various scope of services that includes Temporary Staffing, Permanent Recruitments, Consultancy Services, Training and Development, CrescoHR is one of the integrated HR services provider, offering corporate customers and end to end solution.

It always keeps its eyes and ears open to face any eventuality with a positive approach to accept change and innovation.It believes in proactive approach, to avoid any last minute surprises. It kills the problem, before it arises and provides a proactive solution to the clients and employees so that they are capable of competing in the changing market.

Serving multiple domains It works with IT and Non IT Companies alike. The clients include IT, Construction Equipment Manufacturing, Automobile, Engineering, Service Industry, Pharma, Electrical and Electronic Testing Labs, Pharma Equipment Manufacturers and various other Manufacturing and Service Sectors.

Like in any other industry, HR industry is also adapting various technology platform to increase the efficiency of its internal customers(employees). As a consultancy, it too moves as per the changing situation to enhance its services to the clients and employees, who are deputed with the clients.

As far as Staffing is concerned, it hires the people on the Company payroll and depute them with its Clients as per their requirement. Statutory and administrative aspects are taken care of by CrescoHR and functionally these employees are monitored and controlled by the client. In recruitment, it hires the required skill as per the Job Description provided by the client for their permanent hiring.

It is trying its maximum to provide Employment Opportunity, by identifying people from interior parts of the country.It aspires to be the No. 1 in its field in terms of Quality Service, Transparency and Dependency.

It provides HR consultancy services to corporate clients including startups for setting up their HR Policies, procedures and also can function as virtual HR Department. CrescoHR also provides services in Soft skill training. It provides services to IT and Non IT clients across India.

Mr Ajay has always believed in following passion and feels extremely content about it. He goes by the principle of liking what you do. Discipline and Consistency has been the vital aspects which has given new horizons to his career. He wants to create more leader and not get caught up with Power Struggle by creating leaders better than him and increasing efficacy and quality consistently in terms of the Services offered.He knows how to strike a chord between work and life. He loves work and personal life alike.

We asked KK Ajayakumar, Director of the company, about the idea and conceptualization of the company.

He says, “With my experience in the field of HR, I could realize the gap between the client and consultants and this thought of me to start a professional HR Consultancy firm.�It started in Sep 2013, as a proprietorship www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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“

Change is inevitable and we have to accept and move forward, else you will be left behind. Be OPEN TO CHANGE, Experiment with Change never be caught up in the web of geographical borders, not back out due to the obstacles during this process, distribute Leadership he says.

“

KK AJAYAKUMAR Director

in their quest for searching the best man-power available. The well trained staff combines speed and experience to find the best possible talent, in the most demanding niche skill areas too. It recognizes its responsibility to influence the careers and lives through our insight, advice and solution. Multiple screening prior to final interviewing of candidates, increasing the probability of success & cutting on precious time of corporate. As a partnership, we value long-term relationship with our clients.

THE AMALGAMATION OF RIGHT SKILLS He feels there is no need of external motivation if you keep yourself motivated in every single moment irrespective of any phase of life. First, identity your Goal or Dream. Today most of them are lost in the maze. Then follow with Discipline and Consistency. Develop Effective Communication and an amiable persona with good Networking skills. Never give up on your dreams.

It is an organization encompassing the right skills incorporated to specialize in corporate training, employability programs for the education industry.Its endeavor is to provide simple, strong, fast, dynamic and responsive experience to our valued customers

As far as mass interviews are concerned, it managesthem with the client’s demand without disturbing the routine activities at the premises of its valued customer.

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BCM Review

Science Says Entrepreneurs Put Themselves At A Higher Risk For These Mental Health Problems There was a time when people wouldn’t even think in a dream to become an entrepreneur. However, the time has changed. In this era, the entrepreneur career has become more glamorous. People like to become one. You may be thinking why? Well, the reason could be anything like maybe it makes you attractive living with a laptop lifestyle, or maybe you have a strong notion that you can make money as much as you wish. Either way, this career is becoming so popular across the world. Introducing own company to the world could be tempting.

INCREASE THE RISK OF DEPRESSION No doubt that being an entrepreneur, they have to spend long hours get success in business. Having a long time, they probably avoid their health. They have only one mentality that “Time is money.” It indicates they sleep less than they should be (According to Helthlin.com, every person should sleep at least seven hours per day). They ignore the physical activities and other some stuff. These habits can cause you depression. However, this isn’t the only factor can cause you depression, many studies show that being an entrepreneur, they feel isolated physically or mentality. Isolation may run the issue of depression.

In fact, in this era, successful entrepreneurs have introduced themselves very differently, they are like a rock star. People eager to listen to their speeches to get motivated. People see them in the very respective way.

In the digital world, it is easy to start a business. Many entrepreneurs have built a business by just instructing others how to turn the dream in reality. They build a business empire by creating a podcast, website, online course, and YouTube channel. By creating these sources, they teach them how to create a program, or sell a service every corner, and many others.

Accept doctor, nobody can identify the symptoms of depression because it doesn’t always show you as sadness. However, there is some basic sign that shows you are about to get into it such as changing weight, sleep difficulties, irritability, and many others like this. We all have to keep in mind that less self-care and working long hours can cause you worse effect on our body.

Our social media that show you that entrepreneurial lifestyle is so great, at some point it is true, because being our own boss, you feel so better than others. However, very few people like to talk about the hidden dark side of entrepreneurship. An entrepreneurial lifestyle may wreak havoc on your brain wellbeing.

INCREASE THE RISK OF SELF-WORTH ISSUES Some enraptures start comparing between self-worth and net worth. However, it is human nature. But being an entrepreneur or profession person, do not let your net worth dictate your self-worth. When their business is doing well in the market, they have high self-esteem it’s like skyrockets. But when they get failed in business or are not able to meet goals, they deal with issues to feel better.

Those entrepreneurs who have faced psychological issues or health issues in the beginning, now they are finally spreading awareness about it all over the world. There are so many studies show that people have been facing some specific higher mental issues. Today I would like to have a conversation about a few of the dark sides of being an entrepreneur.

Most of the entrepreneurs work sunup to sunset and more. they have in mind that if they are going to work harder, they can win the business battle. However, there are so many reports show that only one-third of small businesses survive after three years. The world has taught us that a mantra “Failure isn’t an option,” sometime setback can cause a psychological issue.

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INCREASE RISK OF ANXIETY An entrepreneur faces a lot of issues that don’t cause you under stress, but also increase an enormous amount of pressure. At some point, they have to close the deal because of some financial issues or some other reason. It leads you to incredible anxiety. The majority of entrepreneurs constantly worried about their business, because they struggle to function ordinarily. It is hard for them to spend quality time with family or go on vacation, and attend the party without worrying about their business.

health and both of them. Addiction insists you cross the line and go far from a current situation.

Closing after the deal, they may sit at home, during the time they experience a battle inside their brain. on the other hand, they become super irritating, either way, they constantly suffer anxiety issues. to get reduce anxiety in life, everyone should be learning how to balance professional and personal life.

I’m pretty much sure, now you know about the dark side of entrepreneurial life. Entrepreneurs should take a productive approach to stop emotional difficulties. Try to build a strong brain. If you are noticing mental issues or some other kind of health issue, try to contact a doctor before the situation becomes worse. Without having a healthy lifestyle, you won’t even think to become successful in any area. We all should keep in mind a quote while running a business.

You may think that only serial entrepreneurs are addictive.

However, there are many types of research shows that entrepreneurs have addictive personalities, that indicates, entrepreneurs may have some other addictive behaviour like consuming drugs every day or having alcohol.

However, there are a majority of entrepreneurs who don’t like to have alcohol and drugs anymore.

INCREASED RISK OF ADDICTION You may be wondered that what makes entrepreneurs keep going through. As much as I know that they are passionate about something. But getting a little deep, you can see that their nature becomes obsessive which makes them keep going through, even they face so many issues.

Being addictive about something, you may lose your beautiful relationship or one of the most precious things

“There is no Health without mental health; mental is too important to be left to the professionals alone, and mental health is everyone’s business.”

~ Vikram Pate.

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iXceed Solutions

A Local Company With A Global Reach

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uman resource is that distinguished part of an organization which puts its concerns into making up the workforce of an organisation. The department looks over various aspects of employment such as hiring, compliance with labor law and employment standards, administration of employee benefits, organizing of employee’s files with the required documents for future reference, employee engagement and satisfaction by promoting a vibrant company culture, encouraging open communication, recognising employees’ efforts and offering rewards to those who perform well on the job.

With growing time, companies tend to look for skilled workers which insist recruiters to stay one step ahead of the band. iXceed Solutions is a specialist provider of permanent, contract, temporary, and outsourced recruitment solutions that believes in bringing technology & talent together. Functional as a Global Manpower caterer in Technology, IT Consulting, Engineering consulting domains the company is very instrumental in providing their best to the European market.

A GLIMPSE OF THE CONGLOMERATE iXceed Solutions is a leading tech recruitment YOGITA TULSIANI provider from UK to Fortune 500 companies Co-Founder & Director globally focusing on Tech domains. iXceed has been functioning as one of the leading end-to-end recruitment solutions Internationally, now operational in the Indian market since early 2018. iXceed uses an efficient and robust process to develop solutions in the recruitment space.

The solutions are primarily tech skill-based, and customer satisfaction is always based on the best fit for the industry.

The company has a 40% growth currently with over £5M in revenue. It uses Artificial Intelligence-based recruitment solutions to create a best-in-class experience for both the clients and the candidates. Some of the marquee clients are as follows: Infosys, HCL, Oracle, Mindtree, NIIT, etc. iXceed expanded India operations early last year (2018) when Ms. Yogita Tulsiani, Co-Founder and Director took bat on.

Yogita possesses a decade of experience in Business Development and Consulting across various industries in Europe, US and APAC. Being a former leader at top tier organizations across the globe, she brings a wealth of experience to capitalize on long-term growth opportunities and align the company’s sales and support organizations with key clients.

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A TECHNOLOGICALLY ENHANCED CATERER OF TALENTED MANPOWER The company’s prime focus is to present the best in the fraternity and that gives them the drive to invest their economy to technology. This reduces the endeavor while bringing out the client requirements. For instance the AI powered software automatically finds previous applicants and grades them. It also creates video interviews to create multiple data points on facial expressions, choice of words and intonation to assess the candidate.

MAKING A QUALITATIVE DIFFERENCE IN THE MARKET When it comes to being a milestone, every company has to have the urge to be better than others. To do so the company banks heavily on technology to introduce process efficiencies and create innovations.

The company also focuses on chief areas of concern like unemployment due to technological gap, meeting demand for talent with polished cost effective talent solutions, create valuable relationships between clients & candidates and also connecting talent with global opportunities.

Machine Learning plays a responsible part in performing the back breaking parts of an interview like sorting out resume databases and finding the best fit for the open position and tracking recruiter actions towards candidate’s profile using machine learning algorithms and notifying the candidate of the same. ML also serves in identifying specific traits, experience, and skills that signify whether a candidate would be a good fit for the job profile at a company. Lastly, the AIs also help the recruiters to predict the qualitative effectiveness of candidates, by utilizing machine learning algorithms and applicant data.

The company is highly influential and motivated to find the best manpower for their clients. Hence, to be a top notch as HR Recruiter iXceed Solutions uses technology led talent solutions using AI/ ML. It has a very robust and efficient process for talent solutions across various geographies namely: Europe, US & Asia. As they operate in tech talent, engaging talent the company tends to apprehend any demand from clients and gives suggestion on getting the best talent in the market. The company also runs RPO solutions, to look after offshore clients but keeps a very strong local knowledge and compliance with law-of-the-land.

SOCIAL APPROACHES TOWARDS SOCIETY The company believes on promoting the country’s culture it sets its foot on. As such it sponsors cultural events to propagate Indian culture in Europe. They also Sponsor events hosted by Indian High Commision in UK.

HANDLING CHALLENGES OF THE INDUSTRY The recruitment provider industry is always filled with challenges as it has a huge competition. Some of them are Candidate and client engagement, Process inefficiencies, Gap between demand and supply. As such skilled workforce gets lost in oblivion. iXceed Solution focuses on this matter and gives the best manpower to its global clients through progressive technological solutions without any exception. Regular coaching is done to develop recruiter resilience and team success.

FUTURE PROSPECTS OF THE COMPANY iXceed Solutions is currently expanding in terms of clients, revenue, number of employees and offering set. By 2020, iXceed aims to be seen as an established and recognized force in the recruitment area in US and the Middle East market.

The company also believes start-ups for near future will be a good method of handling the on-going challenges of the industry. Even after technological progression and effective marketing strategies people don’t have whereabouts of opportunities they can miss so start-ups will break the barriers and counter the inefficiencies. Scaling up and brand building will be a challenge so it can be addressed with good candidate engagement & good customer engagement.

MILESTONES TO BOAST OF The company has been the star partner of HCL Technologies. The company is the recipient of Certificate of Appreciation in 2014 Global Strengthening Partnership Conference. It has grabbed a Silicon India certificate for top 20 most promising recruitment consultants. Many famous media partners like Indian Management, India Today, Hindustan Times has promoted iXceed Solutions as a benchmark in technologically advanced recruitment consultant. The Asian Age has described iXceed Solutions as the best Recruitment consultant associating AI & ML.

KEEPING PACE WITH THE MARKET “Indian market is going through exciting phase, lot of expansion opportunities are there” Says Yogita. India being one of the growing economies has a huge skilled workforce waiting for recognition and exposure. A margin of the same is looking for jobs abroad and as a global recruiter iXceed Solutions provides a lot of collaborative opportunities for good talent from India and since Work visas are relaxed in UK there are ample opportunities for collaborative growth.

CONCLUSION Lastly iXceed Solutions is a benchmark in the art of recruitment which combines Artificial Intelligence and Machine Learning to bridge the gap between clients and candidates.

Candidates name this as “Committed”, “Supportive” and an “efficient” organization. Placing over 1 million candidates in 50+ countries in 15 verticals and having huge growth opportunities in their client community it has become the new face of modern recruitment operation.

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Karma Management Consultants Pvt. Ltd. Ace Consultants &Providers of Exemplary HR Services

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arma began as a conventional outfit known as Kishor Vaidya & Co. which extended PF and ESI compliances. The journey began 4 decades ago, and the company then serviced a handful of clients in Mumbai.

Marginal growth saw the addition of more companies and industries in Pune to the existing portfolio. In time, manpower outsourcing became an additional service. It was in 2004 that the company transformed completely.

With the birth of Karma a unification of compliance, a temp staffing and payroll compliances, they also began their foray into recruitments. Since then they have grown to cover every corner of the country, and lend their expertise to every conceivable industry vertical.

PRATIK VAIDYA

Managing Director

Incorporated in 2004, Karma Management’s focus has always been on technology aided processes and quality. Presently, with branches in Delhi, Gurgaon, Bangalore, Hyderabad, Chennai, Kolkata and Ahmedabad, the firm serves many MNC Banks, Facility Management, Pharmaceuticals, Manufacturing industry, IT, ITES, Retail and Telecommunication companies across India. Some of the big names in their client list include JLL, Bank of America, Lupin, Teleperformance, Accenture, Croma, Myntra and Aditya Birla Fashion. Over the past few years, Karma has won many accolades and awards, and thus is rated as ‘SME 3 - Highest Performance Capability with Above Average Credentials’ by CRISIL & Standard & Poor under SME category. This year Karma has bagged two awards for excellence – Great People Manager Award & Great Indian Work Place Award. Karma Management Consultants Pvt. Ltd. is a complete HR & Compliance service provider, which has been providing superlative HR solutions to leading businesses and moulding and shaping the HR community through knowledge sharing and networking. Their areas of expertise include HR audit and compliance, payroll management, Learning and development, HR Shared services, manpower outsourcing and recruitments. www.businessconnectindia.in | Vol. 2 | Special Edition | January 2020| INDIA

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Several years of enriching experience and expertise have enabled them to customize services relevant to virtually every industry vertical. They have an especially strong hold on the BFSI, hospitality, Facility and pharma segments, although their contribution to real estate is also noteworthy.

scope in entirety. Many people tend to view HR as recruitment alone, or as performance monitors, or mechanisms of engagement.

KEEPING PACE WITH THE CHANGING MARKET TRENDS The world of HR and governance is constantly evolving.

For them, it is imperative to not just adapt and change with respect to these needs, but also to predict possible trends and changes before they even occur, so companies can start to plan toward them. Karma has highly robust systems that can easily factor in new changes, demands and modify in tandem with them. Their tech-based solutions have shown them and solutions to their clients are tested, accurate and the most intelligent mechanisms to stay compliant and intelligent.

The complexity of HR and maximizing its scope proves the greatest challenge. The basis of Karma lies in simplifying the HR business and providing pertinent solutions that can streamline and perfect the operation.

While these may all well be a part, this is only the smallest chunk of its activity.

FUTURE OF STARTUPS IN THE RESPECTIVE DOMAIN There is always a scope for more players, better solutions.

That is the only way the HR process can evolve. Startups bring in new energy, new thought and sometimes a completely new paradigm that no one may have considered. However, the experience is what HR is built on, and companies should look to draw from experience and relationships. There is a lot to explore and shape for startups, providing they have their basics in place. There can be no substitute for the simplest elements here. Every nuance is built only on an existing foundation in the business of HR.

SYNCHRONIZING WITH THE LATEST TECHNOLOGY Karma owns the most sophisticated technology in terms of compliance and vendor audits. Their technology is interactive, real-time and incorporates the latest tools available in the market today. They have leveraged heavily the use of artificial intelligence in creating a solution that can provide specific information immediately. With the use of technology, several of their systems are now paperless, and they have created tools and platforms which make filing, recording and retrieval of information easier, safer and more complete.

MILESTONES AND ACHIEVEMENTS Karma has been the forerunner and created several firsts.

They intend to continue to build on this reputation and go beyond customer expectations. Their strength has been in anticipating customer needs, and not merely servicing them. Building from their years of experience, they want to be able to build their deliverables to offer improved learning & development solutions, and also be able to optimise the advisory and consultancy function.

Their latest foray has been in the business of HR Shared services, where they look to enable their expertise to improve efficiency and cost reduction in small and mid-size businesses.

OFFERING NEW TO THE MARKET At a time when businesses are looking to focus on their specific skills and expertise, and outsourcing has become more common, they are making a shift toward HR shared services, wherein companies can gain the benefit of the best HR solutions and strategies, without really having to invest in large HR teams. HR shared services is a solution that is slated to change the way the HR function is viewed and addressed, and is certain to make a lasting impact in the design and structure of organizations, going forward.

CSR WORK They are associated with Umang Foundation Trust and they have extended their support for Kerala Floods, Environmental activities, Women Menstrual Hygiene and so on.

PRATIK SPEAKS ON CHALLENGES OF THE HR INDUSTRY The HR industry is challenged by a few variables. It takes a lot of networking, years of experience and great insight to be able to meet ever-changing laws and demands. For KARMA, this is their biggest advantage, since they have the best relationships in government offices and access to critical information first. Another challenge lies in being able to be comprehensive, since the gamut of HR is large, and not too many people and companies understand its

TO THE READERS Pratik Vaidya says, “There is always a scope for more.

The moment you think you have achieved and want to rest on your laurels, you are on your way out. However, the moment you set gaze at the sky and lose perspective of the ground, you are set for a crash landing. Finding the balance is key. Let your dreams fuel you, and your learnings and mistakes keep you grounded always.�

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PACE HR CONSULTING LLP A Strategic Partner to your Business

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f you own a small or a mid-size growing business, there’s a high degree of possibility that you are overwhelmed with work and have no time to manage the day-to-day HR tasks. A professional HR Consultancy can ease things up when no HR expertise exists to look after your continuously growing HR functions. The right service can refine and upgrade performance reviews, help in process tracking, assist in setting the goal and helps management.

Business Connect in its new edition “The 10 Most Trusted HR Solution Providers in INDIA 2019” brings forward the story of ‘Pace HR Consulting LLP’ The company offers a range of customized, qualitative, and research-based HR outsourcing services to address the continuous needs of businesses across the nation.

We are in conversation with Ms. Priyanka Rautela Designated Partner Pace HR Consulting LLP. WHAT IS ‘PACE HR CONSULTING’ MODEL OF WORKING? Pace HR Consulting LLP is a premier HR Consulting Company which focuses on professional recruitment services, training services as well as additional HR solutions to reduce HR costs and create a more successful, productive, and high-performing organizations. The company functions with a vision to help employers create an environment where people thrive and excel. It works at creating improved business performance through people, productivity and best practices. The company aims to be the leading provider of HR solutions for corporate, helping to create a more successful, productive, and high-performing organizations.

PRIYANKA RAUTELA (Designated Partner)

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turn leads to better decision making. In this competitive environment without R&D, you soon become obsolete.

IS ‘PACE’ ALL ABOUT HR’?

HR firms can bring structure, order, and professionalism to your business. In the last few years, HR outsourcing has emerged as a dependable way for businesses to reduce the cost of operations, minimize wastage, structure the internal process and focus on core business operations.

WHAT ARE THE CHALLENGES OF THE HR INDUSTRY? HOW IS YOUR COMPANY COPING WITH THEM? Some of the major challenges faced by human resource managers are:1. Recruitment and Selection 2. Emotional and Physical Stability of Employees 3. Balance Between Management and Employees 4. Training & Development.

5. Performance Appraisal We are focused on the quality and TAT which helps the organization to pick up the right talent within timeline for their manpower requirements. We help our clients to give Training program basis TNA.

The Pace is all about HR. From acquisition to retention, the team understands the key behavior antecedents & uses the concept of Behavioral Science to solve the most challenging problems. PACE pioneered the concept of Behavioral Engineering with a motto of ‘influencing decision making’ using Analytics, does extensive research & curate HR cases/concepts. It assists enterprises in managing change & meeting organization goals while maintaining their HR in the most engaging and interactive manner. Working with Pace HR helps overcome a rough phase of transition. Remember, choosing the right people can magically increase the company’s performance.

HOW HAS PACE GROWN OVER THE YEARS? Over the years various businesses, telecom industries, Banking & financial sectors have built up a professional relationship with the team of Pace.

WHAT IS YOUR COMPANY OFFERING NEW TO THE MARKET? We understand clients’ business needs and derive HR needs from them. We also curate case studies and create research-based content that everyone wants to hear. We are the only organization to use behavioral science, design thinking to solve the toughest behavioral problems and create winning solutions for businesses. Additionally, we provide complete 360’ solutions to organizations.

Besides these, we have created success stories with enterprises and people that are worth giving attention. Moreover, we talk to millennial in the language they understand, via content, events and social media to create an amazing narration for our clients.

Our businesses gain is because of the competency we bring along. We offer customized services, bring a fresh perspective to HR solutions. Besides these, we also help our client to find top talent to grow the team and increase the number of customers who can be served. All of these helps in increased productivity, profitability, and reduced risk for our clients. Their profit is our growth.

WHAT MILESTONES AND ACHIEVEMENTS DO THE COMPANY BOAST OF? Over the years we have seen a rapid rise in growth rate.

Our numbers are increasing significantly. We are growing 30% YOY in terms of Hiring Numbers.

HOW DO YOU KEEP UP THE PACE WITH THE CHANGING MARKET TRENDS? We need to change with the growing market. There is competition around and every company has to keep upgrading their skill sets by learning new techniques, understanding the latest use of newly developed technical models and be on the top of the communication. Social media has changed the way we look at the world. There’s so much it has to offer and there’s hidden unutilized potential. We at PACE use Social Media platforms to attract the right Talent for Right Job and Expanding Skill Set of our employees by continuous training, orientation, and induction.

WHAT ARE THE COMPANY’S FUTURE PROSPECTS? We are planning to work for FMCG/FMCD and IT domain soon.

HOW DO YOU SEE THE FUTURE OF STARTUPS IN YOUR INDUSTRY? As the industry is growing, a startup has huge potential to create their own space provided they choose the client wisely looking at their own strong skills.

A MESSAGE FROM MRS. PRIYANKA RAUTELA (DESIGNATED PARTNER): To hire, train, engage and retain talent within an organization is a time consuming costly affair for small size businesses. With our tremendous experience in the recruitment industry, we look forward to develop our clients business by helping them to find the right talent.

Moreover, we feel happy and satisfied when our client’s business needs are fulfilled by our HR services.

HOW DO YOU INVEST IN RESEARCH AND DEVELOPMENT? Yes. Research and Development has a very big role to play in any organization. Through R&D we get to know the latest trend. This helps us in better planning which in 49

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BCM Review

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TOP TRENDS FOR FOOD AND BEVERAGE INDUSTRY BUSINESSES If there is one thing that is constant in foodservice then it is only changing, change is constant in this industry.

Every year brings new wrinkle like 2019, therefore fresh food trend in 2020 is the center of attraction in the F&B industry. The Best innovative trends in F&B industry, that were not even foreseen in 12 months are the center of talk for every entrepreneur that is part of the industry.

This question goes into the mind of the food industry that “What’s the next?” to encompass all the developments that are both current and structural in long run will continue to affect the industry for years to come and presently.

With today’s instant access to information, if a consumer can’t understand or find out where and how a product is made and what’s in it, they’ll be more inclined to leave it behind. The rise of clean labels and sustainability efforts will continue, but so will the rise of positive branding by companies that are leading in being good and also doing good.

FOOD SAFETY AND TRANSPARENCY Another trend in Technology for Food Industry is food safety. Most consumers nowadays demand to know more about the food they eat and its value. Food safety issues are costing the food and beverage industry billions each year. This thing will be more important than ever for the Food industry to pinpoint safety issues immediately.

Some of the technologies like blockchain will continue to gain traction. Companies will move beyond trying to understand what blockchain is, to figuring out how to be a part of it. A survey of middle-market food and beverage chief financial officers found that just 12 percent are currently using blockchain in this industry. But that number will increase as more industries become aware of block chain’s benefits across the entire food chain from the grower to the manufacturer, distributors and beyond.

The year 2019 has witnessed to be immense in terms of growth and complex patterns in the global F&B industry.

We will structure some of the top food and beverage industry trends that were prominent in 2019 and will continue into 2020.

CHANGING CONSUMER PREFERENCES Similar to 2019, bold and exotic flavors, snacking, and health and wellness are still at the forefront for consumer food preferences in the upcoming year 2020. However, this time this will happen in a more elevated way. All the consumers want fortified and functional foods, which are balanced and good for health. Recently, the customers are looking for the food that fuels their brains and benefit their physical appearance. Grocery shelves will continue to be stacked with products like health beneficiary products, which provide additional functionality to consumers’ bodies.

ROBOTICS & USE OF AUTOMATED GUIDED VEHICLES The food and beverage industry is greatly interested in Robotics Technologies and Automated guided vehicles, where they replace human beings. With the rise of both techniques in the hotel industry the per capita income, living standards and labor standards were increased. The cost of acquiring labors has seen a sharp rise and it suffices the needs gratefully. Robots can do tasks perfectly which are to be repeated consistently. This will reduce human errors in the execution phase.

The changing customer’s preferences also add to the consumer’s plate that they also want food, which is not only good for them but also good for others. Whether the food they want to eat is a product that reflects simply its nutrition and benefit or is in environmentally friendly packaging. More than millennials, Generation-Z consumers are “clean eaters” they like live kitchens. They also have a strong interest in knowing everything and not only what the product is but how it is made and by whom.

Transparency of food is required as a constant change; this is how it came into top trends for food and beverages.

During mass production, tons of products and cartons need to be moved from one place to another. In-house stock movement can be a hectic task if a limited labor force is available. Automated Guided Vehicles can transport goods from one place to another if pick and drop coordinates are well defined. This provides speedy transportation with maximum efficiency for goods movement.

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LAYAM GROUP’S PIONEERING CONCEPT OF MANUFACTURING EXCELLENCE BY CONVERTING HEAD COUNT TO BRAIN COUNT

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illing positions or vacancies in any organization without paying heed towards the potential and expertise of the candidates can put companies into trouble. For obvious reasons, this affects the company’s efficiency due to less capable employees, as well as result in a large number of dropouts.

Neutralizing this, Layam Group came into existence to recruit the best talent for your workplace, thereby focusing on Brain Count rather than head count.Incorporated in Chennai in 2007 with a mission to stay ahead of the competition by innovating newer lines of service offerings based on the changing needs of clients, evolving market trends and rapid technological development. Under the stewardship of Founder and Chairman,G.S. Ramesh, Layam Group has become a 150-crore plus company and living up to their tag line-Catalyst for Growth.Their core business is upskilling candidates and connecting them to SMEs and MNCs as a way of enhancing companies’ human capital and filling talent gaps. They have also emerged as a trusted and reliable management solutions partner for large corporates, educational institutions and major players in the automobile, manufacturing and IT industry. At present, their core areas of operations are Recruitment, Staffing services, Contract Manufacturing/ Job Contract, Learning and Development, HR/IR

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consulting, IT services. Their company focuses on bringing cost, quality and productivity by giving ‘brain count’ i.e. the right fit for the job. This is one of the major differentiating factors in Layam, which sets them apart from other players in the market. By focusing on brain count instead of head count, they are supporting companies to survive in the competitive market.

BRINGING INNOVATION Since inception, Layam has always been at the forefront of offering innovative services to its candidates and clients alike. In the present competitive environment, for any Industrial establishment, success can be maintained through ‘Low Cost, High Productivity’ coupled with a philosophy of ‘Do More with Less’. This is attainable through their Job Contract & Contract manufacturing model wherein they implement the concept of Brain count instead of Head count. Every industrial sector in the days to come will become technology driven, hence Brain count is the future and Layam is already prepared itself to become one of the strong partners in progress for future industrial growth.

Layam’s list of clientele entails Ashok Leyland, MRF, Tata Hitachi, Apollo Tyres, L&T, Yazaki, Mahindra, Yamaha Music, PSA, Tata Power, Volvo Eicher, ITC, and Triumph International.

INCEPTION SAGA Ramesh was the first Indian employee at Hyundai Motor India. He had an eventful stint of over 12 years at Hyundai wherein he foresaw the acute shortage of skilled manpower and the dire need to acquire talent.

Ramesh says, “After my successful tenure at Hyundai, I turned entrepreneur and set up Layam Group in 2007.”Started in Chennai with just four employees, Layam group provided staffing, recruitment and training services with an aim to provide opportunities to school and system drop-outs.

ACHIEVEMENTS AND MILESTONES The excellent performance of Layam has resulted in a number of accolades. The list is below: Layam from HR consulting has redefined its strategy by focusing on cost, quality and productivity with an emphasis on Hire, Train and Deploy for smart manufacturing practice in the industry across 26 sites.

International Partnership- Layam is proud to have set up an IT firm in Mumbai and other development centers.

They identified the ones who seemed competent and had the potential to adapt to the challenges of working for a big company. These candidates were made to go through rigorous on-the-job training for two years with partner companies, and after the training period, they were placed successfully in various multinational companies. This initiative was started much before the skill India came into existence. They are proud to say that more than 10000 people have been placed in various jobs across India through this pioneering method.

They crossed the 150 crore mark by redefining business strategy.

With a vision of giving back to society, Layam has made around 10,000 youth employable.

They are NEEM agents, ASDC accredited and ISO 9001:2015 Certified.

GIVING BACK TO SOCIETY Layam’s head count to the brain count model is a unique way of giving back to society. Besides this they are involved in various CSR activities. They take care of the entire educational expenses of two children at YMCA Special School for the Hearing Impaired in Chennai.They are also associated with Radhathri Nethralaya and support their efforts in treating needless blindness amongst orphan and mentally challenged children.

It’s been a decade since their humble beginning.

Today, they have expanded the business to provide end-to-end staffing and HR solutions, learning and development, contract manufacturing and professional engineering services to companies in India and abroad. They work as a trusted partner for companies that makes them unparalleled.

Headcount to Brain Count is a concept pioneered

by Layam and has been the driving force of the company since inception. This process works on the simple method of focusing on brain count rather than head count while fulfilling the staffing needs of clients. Brain Count or in other words people who are capable, efficient and performance driven are trained for skilled and unskilled jobs.

Such candidates eventually emerge as the front runners in accomplishing organizational growth and career success.

MESSAGE TO THE READERS To kindle the flame of inspiration amongst our readers, G.S. Ramesh says, “My honest submission to the Business Connect readers is that the 40 years of my professional journey made me realise that age is just a number. If you have passion and perseverance with the unconditional approach and also doing business from the heart using the brain as a tool, you can be a contented person and shall keep you young and vibrant.”

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