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RESPONSE TIMELINES
RESPONSE TIMLINESS
Responding to comments and questions in a timely and professional manner will mean a lot to your followers. In Meta Business Suite (Facebook and Instagram) you can set up an automated response to let customers know you will reply soon.
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For example:
Thanks for your message!
We are working hard to provide fresh produce and healthy choices to our community members. This inbox is monitored as often as we can and someone will be in touch with you as soon as possible. If you need immediate assistance, give us a call at 803-853-4461 or send us an email at info@foodsharesc.org. Please see FoodShareSC.org for all updated information.