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riumph UK’s annual retail network awards event has hailed Total Triumph Taunton as its Dealer of the Year. The Somerset-based dealership took top spot following high scores across several key areas, including outstanding performances for customer satisfaction, sales volume, servicing, marketing and accessories. In addition, Total Triumph claimed a second victory when it also scooped the Clothing Dealer of the Year award. Among individual honours, Mick Byrne from Youles Blackburn was declared Dealer Technician of the Year. Andrew Lee from Destination Solent took home the Dealer Apprentice of the Year award. Triumph Newcastle and
JS Gedge secured Best Sales Experience for their respective regions, with Staffordshire Triumph and Bevan Triumph awarded Best Service Experience gongs on a similar geographical basis. Speaking after the awards ceremony, Triumph UK and Ireland general manager Devron Boulton said: “Our dealer awards event was once again a great success, albeit virtual and from the comfort of our own homes this year. It is a great opportunity to celebrate the achievements of our dealer partners throughout the UK. “Congratulations go to the team at Total Triumph for their deserved Dealer of the Year award, as well as to all the winners on the night. We look forward to continued success in the year ahead.”
Devron Boulton, Triumph UK and Ireland general manager
THE RESULTS IN FULL A TOTAL OF 15 AWARDS WERE ANNOUNCED DURING triumph’s annual awards event, with the winners being chosen based on a scorecard encompassing key performance indicators. Here is the full list of winners: y Dealer Technician of the Year: Mick Byrne, Youles Triumph, Blackburn y Dealer Apprentice of the Year: Andrew Lee, Destination Solent
y Tristar Dealer of the Year: Triumph Essex
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y Best Service Experience North: Staffordshire Triumph y Best Service Experience South: Bevan Triumph y Clothing Dealer of the Year: Total Triumph y Accessories Dealer of the Year: Phillip McCallens y Service Excellence Dealer of the Year: Triumph London y Marketing Dealer of the Year: Edinburgh Triumph
y Approved Pre-Owned Motorcycles Dealer of the Year: Carl Rosner Motorcycles y Best Sales Experience Newcastle EVS - FREE Epic Elbow BDNNorth: 1-4pg Triumph BANNER OFFER B.pdf
y Best Sales Experience South: JS Gedge
y Most Improved Dealer of the Year: Triumph North London y Top Sales Performance: Triumph Oxford
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10/06/2021 y Dealer of10:49 the Year: Total Triumph
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CONTACT RACE FX FOR DETAILS TEL: 01254 311222 SALES@RACEFX.CO.UK www.britishdealernews.co.uk
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Top gong for Total Triumph Taunton
