8.0 Workplace Health and Safety Policy

Workplace Health and Safety

8.0

Version 6.3 January 2026

8.0 Workplace Health and Safety Contents Preamble ............................................................................................................................. 3 Director’s Responsibilities .................................................................................................... 3 WHS Officer ......................................................................................................................... 3 Organisation Intent .............................................................................................................. 4 Worksites ............................................................................................................................. 5 Workplace Health and Safety Act ........................................................................................ 5 Supporting Documents ........................................................................................................ 6 Policies ............................................................................................................................. 6 Forms ............................................................................................................................... 6 Information Sheets ........................................................................................................... 6 NGO Training ................................................................................................................... 7 Legislation ........................................................................................................................ 7 NDIS Practice Standards and Quality Indicators ................................................................. 8 2.2 Risk Management ...................................................................................................... 8 4.1 Safe Environment ....................................................................................................... 8 Delegation of Authority......................................................................................................... 8 Version Details ..................................................................................................................... 9

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Preamble It is the responsibility of all involved within BigDog Support Services Pty Ltd and Scottvale Health Club Group (BigDog) to abide by State and Federal laws pertaining to Workplace Health and Safety (WHS) and ensure safety, security and appropriate delivery of services to the represented client groups. However, safety and security must also be afforded those who impart services; therefore, all efforts must be undertaken to limit risk, prevent hazard and resolve dilemmas that occur when any of the above elements come into conflict. Vigilant appraisal of risk, proactive efforts to remove, reduce or redirect risk, will bring about safer working conditions for staff, volunteers and agents of BigDog and delivery of services by BigDog in a manner that minimises risk to service recipients.

The National Principles for Child Safe Organisations outline the importance of BigDog having effective policies and procedures that document how BigDog is safe for children and young people and also emphasise the importance of embedding child safety and wellbeing in organisational leadership, governance and culture.

Director’s Responsibilities The Director is responsible for: Ensuring BigDog complies with all legislation relating to WHS Eliminating or minimising all workplace hazards as far as reasonably practicable Providing adequate information, procedures and training to enable all workers and contractors to do their job safely Consulting, encouraging and respecting all workers’ involvement in the improvement of work health and safety Providing appropriate safety equipment and personal protective equipment whenever required

WHS Officer BigDog will have a designated duly trained WHS officer to carry out designated inspections and reviews of workplaces, incident investigations and ensure that all requirements are carried out. The WHS officer will be given required resources to complete periodic inspections on sites and to provide appropriate training to relevant staff. The officer will ensure that all requirements are carried out such as test and tagging of electrical equipment, the testing and servicing of fire related products such as fire extinguishers, the replenishment and stocking of first aid kits, the organising of fire drills and the updating of relevant WHS registers.

The WHS officer will, in consultation with the represented program coordinator, develop such procedures as required within designated worksites as well as ensuring the review of practices or procedures established for the monitoring of any protocols.

The WHS officer will carry out designated inspections and reviews of workplaces on a minimum annual basis using the appropriate audit forms or checklist.

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Organisation Intent No Director, employee, volunteer, contractor or agent of BigDog will engage in any activity that they believe is dangerous or harmful to themselves or any others in the course of their duties with BigDog. It will be the intent of the Directors, employees, volunteers, contractors or agents to work within frameworks that provide safe harmonious working conditions for all, by way of commitment to the following.

1. Follow all safe work procedures, instructions and rules 2. Participate in the management of work health and safety 3. Participate in safety training 4. Encourage other workers, contractors and members of the public to act in a healthy and safe way 5. Not act in a manner that may result in their own harm, nor will they involve themselves in activities that they are not fully competent in or that have elements that may result in harm.

6. Take all reasonable steps to immediately reduce, prevent or eliminate a hazard when discovered.

7. Report health and safety matters 8. Use the safety equipment and personal protective equipment (PPE) provided 9. Where a hazard is unable to be removed, no services will be provided unless protective protocols are developed by relevant employees and then ratified by the WHS officer and the Directors.

10. Where a client refuses to acknowledge by removal of a potential hazard, the organisation reserves the right to refuse services until a safe environment is established. It is the intent of the organisation through relevant policies eg. Grievance Policy to negotiate a positive outcome in the event of a dispute with regard to WHS. 11. Not involve themselves in the usage of any equipment, tools, chemical handling or procedure where they are not fully conversant with the hazards or the potential dangers and will seek to gain appropriate training or explanation of a procedure prior to engaging in the activity.

12. Ensure appropriate barrier protection is achieved at any time that there is any possibility of contact with another person’s body fluids. PPE must be used at all times where there is a possibility of coming into contact with body fluids e.g. gloves, aprons and showering shoes.

13. Undertake relevant training in workplace safety through designated programs.

It is the intention of BigDog to support the Director, employees, volunteers, contractors or agents in the event of a serious incident, injury or death. Appropriate debriefing and or counselling may be offered to an individual affected by the incident. However, BigDog reserves the right in the determination of the appropriateness of a response given the individual circumstances of the incident, injury or death. It will be the responsibility of the Director to make this determination after reviewing information gathered in relation to the incident, injury or death.

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Worksites The Director, employees, volunteers, contractors or agents will routinely on arrival to a worksite, inspect for any impending dangers and take all reasonable steps to remove these dangers prior to commencement of work All designated worksites are to have in place First Aid and Fire Safety equipment to meet the requirements of the site.

The Director will develop emergency and disaster management plans (the plans), consults with clients and their support networks about the plans and puts the plans in place.

Coordinators are to complete the QDN Person-Centred Emergency Preparedness (P-CEP) Workbook for every client that is living in a BigDog premises and ensure that there is a copy on file as well as a copy in the premises and ensure that all support staff are aware of the contents of that completed workbook.

Workplace Health and Safety Act This is the primary legislation governing workplace health and safety in Queensland. It sets out the legal duties for ensuring the health and safety of workers and others.

Under the Act, a Person Conducting a Business or Undertaking (PCBU) must ensure, so far as is reasonably practicable: The health and safety of workers (including employees, contractors, volunteers and work experience clients) A safe work environment and safe systems of work Safe use of plant, equipment and substances Adequate facilities for workers Information, training, instruction and supervision Monitoring of workplace conditions and worker health Work Health and Safety Regulation 2011 (Qld) supports the Act by providing detailed requirements for managing specific risks, including: Hazardous manual tasks Noise Electrical safety Hazardous chemicals Plant and machinery Remote or isolated work Psychosocial hazards (including stress and bullying) Workplace Health and Safety Queensland (part of the Office of Industrial Relations) enforce WHS laws. Penalties for breaches can include: Improvement or prohibition notices Significant fines Prosecution, including personal liability for officers in serious cases

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Supporting Documents Policies 2.9 Emergency and Disaster Management 8.1 Workplace Bullying 8.2 Response to a Pandemic 8.3 Workplace COVID-19 Vaccination 8.8 Smoke Free Workplace 8.9 Transport Fatigue Management Sexual Harassment WHS Incident

Forms Hazard Assessment Form Hazard Report Form House Audit Checklist House Risk Assessment Client Activity Risk Assessment Staff Audit Checklist WHS House Audit WHS Incident Report WHS Induction Checklist WHS Maintenance Request Form WHS Safety Audit WHS Vehicle Inspection

Information Sheets How to wash and dry hands Individual Lifting Stretching Exercises Sunsmart WHS Induction Manual WHS Risk Assessment Rating WorkCover Information

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NGO Training Appropriate WHS training will be provided to ensure workers and volunteers are competent to perform their roles safely. This includes induction training and task-specific instruction.

Keeping safe at work Part 1 Keeping safe at work Part 2 Manual Handling Part 1 Manual Handling Part 2 Safe Chemical Handling Safe Food Handling Part 1 Safe Food Handling Part 2 Fire Extinguishers Fire Safety Smoking in the Workplace WHS Dress Code WHS Induction

Legislation Child Safe Organisations Act 2024 (QLD) Disability Services and Inclusion Act 2023 National Disability Insurance Scheme Act 2013 Safe Work Australia Act 2008 (Cwth) Work Health and Safety Act 2011 (Cwth) Work Health and Safety Regulation 2011 (QLD) Workers’ Compensation and Rehabilitation Act 2003 (QLD)

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NDIS Practice Standards and Quality Indicators BigDog Support Services Pty Ltd (BigDog) is a registered NDIS provider and is required to apply the scheme’s practice standard and quality indicators.

The standards have been developed to create an important benchmark to assess provider performance and ensure that high quality and safe supports and services are provided to NDIS participants.

The four core modules are: 1.0 Rights and Responsibilities; 2.0 Governance and Operational Management; 3.0 The Provision of Supports; and 4.0 The Support Provision Environment.

2.2 Risk Management Risks to participants, workers and the provider are identified and managed Support delivery is linked to a risk management system which includes: o Incident Management o Work Health and Safety

4.1 Safe Environment Each participant accesses supports in a safe environment that is appropriate to their needs.

4.1.2 Where supports are provided in the participant’s home, work is undertaken with the participant to ensure a safe support delivery environment.

4.1.3 Where relevant, work is undertaken with other providers and services to identify and treat risks, ensure safe environments, and prevent and manage injuries.

Delegation of Authority Name

Position

Details

Courtney Carroll

Director

Authorise review and implementation

Ann Paull

Secretary

Company Secretary

Steven Paull

Policy Management

Policy management, review and training

Monique Paull

HR Lawyer

Ensure compliance by workers

William Carroll

WHS Officer

Safety Compliance and Audits

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Version Details This policy will be reviewed every twelve (12) months unless circumstances deem it necessary to review earlier. The review process will involve an analysis of the usefulness of the policy and to note any changes which are required to improve the policy.

If minor changes are made in wording or to clarify the intent, the version number will indicate this by adding a ‘point’ i.e. Version 1.0 indicates the original version and 1.1 with the first round of minor changes made. A significant change or intent of the policy will be indicated by a whole new number i.e. Version 2.0.

The following rules also apply in interpreting this policy: • Headings are for convenience only and do not affect interpretation.

• A singular word includes the plural and vice versa.

• A word that suggests one gender includes the other genders.

Date

V

July 2009

1.0

March 2011

1.1 Replace BDS with BigDog Replace Service Provider with BigDog

March 2012

1.2 Header includes new logo and page of pages

October 2012

1.3 WHS Vehicle Inspection Form included

October 2013

2.0 HSQF Indicators replace Service Standard Indicators Training sub-heading added to Supporting Documents

May 2014

2.1 Change of WHS Officer details Updated term 'Client' to NDIS term 'Participant'

July 2016

2.2 Added Director and contractor Changed ‘their person’ to ‘themselves’ Changed staff to employees Remove mention of the company solicitor Changed quarterly to annually Changed WHS House Audit form to appropriate audit form or checklist Added information to duties of WHS Officer

January 2019

4.0 New logo and document template

January 2020

5.0 Removed HSQF Standards Indicators and Policy matched with NDIS Practice Standards and Quality Indicators Front cover updated to Standards colour identification Supporting Policies updated 5.1 Updated Responsible Officers details Changed ‘the director’ to ‘the directors’

January 2021

8.0 WHS Policy

Details

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Date

V

January 2022

5.2 Policy review and update of Responsible Officers and supporting Policies

January 2023

6.0 Disability Services Act 1986 replaced with Disability Services and Inclusion Act 2023 and policy review process included.

June 2025

6.2 Scottvale Health Club included in policy Steven Paull has retired, responsible officers updated

January 2026

6.3 Updated Responsible Officers details Included Child Safe Organisations Act 2024 (QLD)

8.0 WHS Policy

Details Introduction of BigDog Training Portal and modules

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