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Mindset is everything – your body or business will only go as far as your belief and resilience can carry it.
I had the unforgettable privilege of completing the London Marathon at the end of last month. Months of dedication, early starts, sore muscles and relentless training came together in one incredible moment as I crossed the finish line – exhausted, elated and deeply reflective.
It struck me just how much the journey to that finish line mirrors the experience of building and sustaining a business. Both demand vision, commitment and the courage to keep going long after the initial excitement has faded. The early buzz of a bold goal – whether it’s running 26 miles or launching a new venture – quickly gives way to the reality of hard work, sacrifice and unglamorous grind.
The lessons were clear: consistency matters more than bursts of brilliance. Setbacks are inevitable, but they don’t define you unless you let them. Mindset is everything – your body or business will only go as far as your belief and resilience can carry it. And perhaps most importantly, success is never truly a solo act. Just as thousands lined the streets to cheer us on, businesses thrive in communities that support, challenge and lift each other.
Whether you’re in the early stages of your journey or well into the marathon of entrepreneurship, I encourage you to keep pacing yourself, stay true to your plan and trust that progress –however incremental – moves you closer to your goals.
Building momentum in Hertfordshire’s property sector
More than 70 industry professionals shared insights at latest in series of sector summits
Industry leaders, innovators and professionals from across Hertfordshire’s property and construction sector gathered at The Prince Edward Hall, University of Hertfordshire, for the latest in the Chamber’s specialist summit series.
With around 70–80 attendees, the Property and Construction Summit served as a vital forum for knowledge-sharing, discussion and connection within one of the region’s most critical sectors.
Hosted by the Hertfordshire Chamber of Commerce, the summit was proudly sponsored by five sector-leading organisations: Vincent + Gorbing Limited, Sika Limited, Kier Construction, Wagstaff Interiors Group and Hertfordshire Building Control. Their support enabled a strong and varied programme, with keynote speakers tackling some of the industry’s most pressing challenges – many of which are echoed nationally.
As construction continues to navigate mounting regulatory changes, supply chain volatility, labour shortages and the pressure to decarbonise, forums like this summit are increasingly important. The UK’s property and construction sector, responsible for roughly 40 per cent of national carbon emissions, is under growing scrutiny. At the same time, postpandemic recovery, the push for planning reform, and the evolving landscape of building safety regulation are reshaping how developers, planners and suppliers operate.
The summit opened with a welcome from the Chamber team, followed by a series of focused presentations. Claire Newbury, Associate Director and Head of Planning at Vincent + Gorbing, posed the provocative question: Has the ‘liberation’ of the planning system been achieved? Her address highlighted the ongoing complexities and mixed outcomes of recent reforms – emphasising the gap between policy ambition and local-level delivery.
This was followed by Gavin White, Head of Product Management for Roofing at Sika Ltd, who delved into the Code for Construction Product Information (CCPI). From a manufacturer’s perspective, he underscored the critical role accurate product data plays in ensuring compliance, innovation and, ultimately, safer buildings.
From the main contractor’s viewpoint, Sarah Smith, Head of Design at Kier Construction, examined the need for robust data in the tender process – especially when designing for Special Educational Needs and Disabilities (SEND) environments. Her insights reinforced the value of early-stage clarity to reduce risk and improve long-term outcomes.
The team from Wagstaff Interiors Group – Julie Fenn, Head of Business Development, and Danny Traveller, Business Development Manager – presented the firm’s comprehensive approach to commercial interiors, under the banner One Team, Seven Services. Their talk highlighted how integrated design and delivery can add both efficiency and value to office and learning space refurbishments.
The final presentation came from Trevor Clements, Training and Development Principal at Hertfordshire Building Control, who brought essential updates on the Building Safety Act – a crucial piece of legislation transforming how higher-risk buildings are planned, constructed and maintained. Drawing on his handson experience, Trevor explored how the act is now being implemented in practice, and what this means for duty holders.
A dynamic panel Q&A, chaired by Stephen Chown, Director of Architecture at Vincent + Gorbing, rounded off the evening. Discussions ranged from sustainable building design and retrofit strategies to skills shortages and the rise of renewable energy in property development.
Attendees responded positively, with feedback highlighting the event’s balance of technical content, strategic insight and valuable networking opportunities.
Donna Schultz, Chamber CEO, commented: “This summit exemplifies what the Chamber is all about – bringing together expertise, fostering collaboration and supporting sectors that are vital to Hertfordshire’s economy. The quality of the discussion and level of engagement we saw reflects just how committed our local property and construction leaders are to driving innovation and delivering solutions. We’re delighted with the turnout and the success of the event.”
As the built environment adapts to fresh demands – from net-zero goals to digital transformation – such conversations are not just welcome, but essential.
Property & Construction Summit
This summit exemplifies what the Chamber is all about –bringing together expertise, fostering collaboration and supporting sectors that are vital to Hertfordshire’s economy. The quality of the discussion and level of engagement we saw reflects just how committed our local property and construction leaders are to driving innovation and delivering solutions. We’re delighted with the turnout and the success of the event.
Donna Schultz, CEO Hertfordshire Chamber of Commerce
SME exporters continue to struggle amid trade uncertainty
Just 21 per cent of UK SME exporters reported a rise in overseas sales in the first quarter of 2025, according to the latest Trade Confidence Outlook from the British Chambers of Commerce (BCC).
The quarterly survey, conducted by the BCC’s award-winning Insights Unit, gathered responses from over 1,800 small and medium-sized exporters.
While more than half (53 per cent) of exporters saw no change in overseas sales, over a quarter (27 per cent) experienced a decline. The outlook for future growth appears similarly muted: only 20 per cent reported an increase in advance export orders, while 28 per cent saw a fall.
These figures suggest persistent challenges in the UK’s export landscape, with confidence levels remaining significantly lower than pre-pandemic and pre-Brexit. In Q2 2018, for example, just 14 per cent of SMEs reported a drop in overseas sales –compared to 26 per cent in Q1 of this year.
Domestically, however, SMEs fared slightly better, with 28 per cent reporting increased UK sales, highlighting a stronger and more resilient home market.
The data also reveals a sectoral divide. Manufacturers reported slightly stronger export performance, with 24 per cent noting growth in international sales, compared to just 19 per cent of service sector exporters. But stability was greater in the services sector, where 57 per cent reported no change, and only 24 per cent saw a decline – less than the 31 per cent of manufacturers who experienced falling sales.
The situation around advance orders mirrored this pattern. While 22 per cent of SME manufacturers saw a rise in orders, only 19 per cent of service-based exporters reported the same.
William Bain, Head of Trade Policy at the BCC, commented:
“This data does not paint a rosy picture for exports ahead of the imposition of US tariffs. Although it is inevitable that uncertainty about US actions may well have influenced the SME export trade at the start of the year.
“It is also likely that manufacturers fared better than services in Q1 as US customers looked to stock up on goods ahead of tariffs coming in.
“We believe the Government has adopted the right strategy for tariffs of negotiation not retaliation, and the signals from the White House are there is a deal to be done.
“It is also right to pursue a closer trading relationship with the EU and to point businesses towards the burgeoning opportunities in the Indo-Pacific region.
“But the upcoming Trade Strategy must do more to provide firms with support around exports, including access to finance.
“Over 40 per cent of Chamber members export due to the framework of support we place around them. This level of advice, training and guidance needs to be replicated across the land.
“The next few years will be pivotal for the UK’s export success for decades to come. It is crucial the Trade Strategy puts us in the best possible place to deal with the challenges and take full advantage of the opportunities.”
Donna Schultz, CEO of the Hertfordshire Chamber of Commerce, added: “These figures reinforce what we’re hearing from local businesses in Hertfordshire – many SMEs are struggling to break through international trade barriers. While domestic demand remains relatively strong, international confidence is fragile.
“We urgently need clear, practical support on the ground to help exporters navigate shifting global markets and unlock new growth opportunities.”
As the UK shapes its next Trade Strategy, the BCC is calling for a renewed national effort to support exporters, particularly smaller firms that often lack the resources to manage international expansion alone.
These figures reinforce what we’re hearing from
local businesses in Hertfordshire – many SMEs are struggling to break through international trade barriers. While domestic demand remains relatively strong, international confidence is fragile.
Donna Schultz, CEO Hertfordshire Chamber of Commerce
As firms grapple with higher National Insurance contributions and wage pressures, confidence in hiring and investment is beginning to wane
The start of 2025 has brought fresh challenges for UK businesses, as new data reveals a slowdown in workforce expansion and persistent recruitment struggles – largely driven by rising employment costs.
According to the latest Quarterly Recruitment Outlook (QRO) from the British Chambers of Commerce (BCC) Insight Unit, just one in five businesses (20 per cent) increased their workforce in the first three months of the year. That’s a slight drop from 24 per cent in the final quarter of 2024, signalling mounting pressure on firms as they contend with a range of cost burdens – including the recent hike in National Insurance contributions.
While 63 per cent of firms maintained headcount, 17 per cent reported a reduction in staff. The report, which surveyed over 5,000 businesses (91 per cent of them SMEs) between 10 February and 10 March, paints a picture of caution and constraint across sectors.
Labour costs remain a major concern. Nearly three-quarters of firms (73 per cent) said they are facing upward price pressure due to rising wages and employment costs. This figure is even higher in sectors like manufacturing (82 per cent), logistics (81 per cent), hospitality (81 per cent), and construction (80 per cent).
Recruitment also remains a critical hurdle. Although the number of firms attempting to hire dipped slightly to 54 per cent (down from 59 per cent in Q4 2024), 76 per cent of those who tried to recruit encountered difficulties. The construction and transport sectors are bearing the brunt, with 83 per cent and 82 per cent respectively reporting recruitment problems.
Training investment, often a barometer of business confidence, showed mixed results. While 22 per cent of firms increased their training spend, 20 per cent made cuts, and 58 per cent kept it unchanged.
“The latest figures show businesses are clearly at a tipping point,” said Donna Schultz, CEO of Hertfordshire Chamber of Commerce. “Companies want to grow, invest and hire – but rising employment costs and a tightening labour market are holding them back. We urgently need policies that ease these pressures and unlock growth.
“Through our work on the Local Skills Improvement Plan, we’re tackling the root causes of the skills shortages that are holding so many businesses back. By bringing employers and educators together, we’re ensuring training is better aligned with real-world needs.
“But it’s clear from these latest figures that more support is needed – especially for SMEs. We need to keep up the momentum and make sure local people have the skills that drive business growth and regional prosperity.”
Real-world accounts reflect the strain:
• A small hospitality firm in Cumbria said they are “planning for a massive hit on modest profitability” due to NI hikes and rising wage costs.
• A medium professional services business in Shropshire has cancelled a pay rise and frozen recruitment.
• A small manufacturing company in Essex is relocating future growth and jobs to the US, citing labour costs and company tax changes.
Jane Gratton, Deputy Director of Public Policy at the BCC, warned: “Firms are struggling under the weight of skills shortages, recruitment difficulties and spiralling employment costs. There are signs of businesses pausing recruitment plans, scaling back training investment and, in some cases, reducing the size of the workforce.”
She also highlighted the challenges looming from new employment rights legislation, adding: “The Government must act now to minimise costs for businesses and tackle the ongoing skills crisis – giving firms the tools they need to invest, recruit and grow.”
With no quick fix in sight, the road ahead looks uncertain for many UK firms hoping to expand their teams in 2025.
Companies want to grow, invest and hire – but rising employment costs and a tightening labour market are holding them back. We urgently need policies that ease these pressures and unlock growth.
Donna Schultz, CEO
Hertfordshire
Chamber of Commerce
LEGAL MATTERS
Protecting your family business with bespoke company arrangements
Michael Budd, Partner and Head of Company
Q How can we protect a family business?
A
There is a misconception that family businesses don’t need to prepare or update their legal documents because family ties can overcome any business disagreements. In reality, family businesses are not legally distinct from other businesses.
Company documents can’t prevent every dispute, but they can significantly reduce the impact of any potential business issue. They offer two advantages: the process of agreeing terms in advance helps identify and address potential issues early; and, if a dispute arises, there’s already a clear, agreed process in place to resolve it and protect the business. For a limited company, bespoke articles of association and shareholders’ agreements can be tailored in line with the family’s objectives to promote business continuity and family harmony.
Q What are the articles of association?
AA limited company must have articles of association, setting out its internal governance rules. A common issue is that many companies rely either on outdated or default “model” articles of association. Depending on the dynamics of your family business today, these documents may not sufficiently cover your family’s objectives.
The default articles of association include specified rules on how the directors manage the company, share rights, rights to income and capital and share ownership (and what is or isn’t a permitted transfer to another). Family businesses should consider whether these standard rules are appropriate.
Q What bespoke arrangements can be included in the articles of association?
AIn line with your objectives, the following bespoke arrangements may add value to your family business:
• Create different share classes to reflect different roles. For example, by giving voting rights to family members involved in management, while providing income rights to family members who aren’t involved in day-to-day operations.
AQ• Control over ownership by restricting who can receive or inherit shares. This helps prevent transfers to non-family members or ex-partners without prior approval.
• Include succession planning provisions to reduce uncertainty when a shareholder dies, retires or exits.
• Define how major decisions are made –such as requiring unanimous consent or granting a casting vote to senior family members.
• Include dispute resolution mechanisms to manage disagreements internally or through private mediation, reducing the risk of court action.
How can a shareholders’ agreement help my family business?
A shareholders’ agreement can be prepared between the family shareholders and potentially the company. It complements the bespoke provisions in the articles of association and regulates decision-making, share transfers, exits and clearly outlines each family shareholder’s rights and obligations. For example, shareholders may agree not to amend the articles, issue shares, or appoint directors without board approval. Alternatively, if the family shareholders want more direct control, it can limit the board’s powers by requiring shareholder consent for key business decisions – like issuing shares, obtaining investments, or selling key assets.
Though not mandatory, it is highly recommended for enhanced protection of the business. Unlike the articles, it is a private document and can cover sensitive family matters like succession or voting rights.
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Leading with Integrity
As Partner and Office Principal at Menzies LLP’s Stevenage office, Chris Maloney has built a leadership style rooted in transparency, empathy and a deep commitment to professional growth…
When Chris Maloney walks into a room, there’s a certain lightness in the air – not just from his easygoing humour, but from the authenticity he carries into every conversation.
A Partner at Menzies LLP and Office Principal of the firm’s Stevenage location, Chris represents a form of leadership that is both grounded and forward-thinking. With almost three decades of experience spanning large accountancy firms and small local practices, he has cultivated a reputation for combining commercial acumen with people-centric leadership. His career has not followed a traditional path, but it is precisely this non-linear journey that has shaped his distinctive and effective approach.
Chris began his career in a large West End firm, gaining experience in audit, accountancy and corporate finance. However, he quickly realised that the role left a gap between his qualification and the practical needs of the clients he most wanted to serve. “I could audit a multinational, but when small business owners asked for tax advice, I didn’t have the answers,” he explains. At the same time, a personal event dramatically altered his priorities – his father was diagnosed with a terminal illness and as an only child, he chose to leave the corporate world for a role closer to home, joining a onepartner practice in Hoddesdon.
This decision proved pivotal. Immersed in the day-to-day issues of SMEs, Chris found real satisfaction in supporting local business owners. “I was exposed to all aspects of a business, and that hands-on experience was invaluable,” he recalls. His time there also prompted him to become a Chartered Tax Advisor, broadening his capabilities and client offering.
Subsequent roles followed in medium-sized firms, with Chris steadily progressing to partnership. In 2010, he joined Harris Lipman, where his strong client relationships and commitment to excellence were quickly recognised. He became a partner in 2014, and when the firm later merged with Menzies, he took on key leadership responsibilities through a period of significant transition.
Chris’s success within Menzies stems from his ability to blend strategic oversight with a practical, human approach. Initially tasked with supporting the Woking office, he later led the integration of the relatively newly merged Stevenage-based Wagstaffs accountancy practice into the Menzies network. As the Office Principal of Stevenage, Chris is focused on embedding the firm’s cultures and values, providing continuity for clients and colleagues. He sees clear advantages in Menzies’ scale, including access to greater resources, a wider pool of specialist expertise and deep sector knowledge that enhances the firm’s ability to support clients at every stage of their business journey.
“My priority was ensuring staff felt secure during the transition and were able to embrace the changes. Change management isn’t only about systems – it’s about people,” he says.
His leadership style is guided by Menzies’ core values of inspire, innovate, collaborate and empathise, with integrity as its bedrock. “I’ve never considered myself a natural leader,” Chris notes. “But I’ve always worked hard to do the right thing – for clients, for colleagues and for the business.”
When asked about leadership influences, Chris points to his wife, Ann, a successful business leader in her own right. “She’s progressed her career without compromising who she is. That’s something I’ve always admired.” Professionally, he credits former mentors who demonstrated commitment and resilience – while also learning from examples where poor work-life balance and rigidity highlighted what he wanted to avoid in his own leadership style.
Chris is an advocate of open communication and transparency. “I aim to be approachable and honest. The team shouldn’t feel there’s anything they can’t ask or share. I also believe in being clear with clients – even when the message is challenging.”
That openness extends to his views on professional development. Chris encourages his team to take on opportunities that push them beyond their comfort zones –a mindset he models personally. From presenting at the firm’s charity events to leading major business transitions, he believes growth lies in challenge. “You don’t need to be fearless – but you do need to be willing,” he says.
His leadership philosophy is also shaped by personal perspective. Reflecting on significant life events, Chris remarks: “Once you’ve faced something genuinely difficult, it puts work challenges into context. You realise you can navigate pressure, and you learn to support others doing the same.”
Under Chris’s leadership, the Stevenage office has seen both cultural and commercial growth. Staff retention is strong, headcount has increased significantly and client satisfaction remains a focus. His goal is to double the office’s size while maintaining a supportive and dynamic working environment. “It’s not just about performance – it’s about people feeling proud to be part of something. I want this office to be an integral part of Menzies’ future.”
While Chris brings a strong business mind to his role, he does so with a level of authenticity that many find refreshing. He places great value on being his genuine self in the workplace and encourages others to do the same.
“We talk about bringing your best self to work. For me, that means showing that professionalism and personality aren’t mutually exclusive.”
Asked about legacy, Chris is clear: “I’d like people to remember me as someone who made a positive impact. Not just commercially, but culturally – someone who supported growth, brought people together and always acted with integrity.”
Spotlight Focus
Progressive town is perfect place to live, work and relax
£1bn regeneration is delivering a bright future for Stevenage
Situated in the heart of Hertfordshire, Stevenage’s rich heritage dates back to Saxon times but it is definitely a place that has its eyes set firmly on the future.
Famous for being the UK’s first ‘new town’ to be created after the Second World War it was awarded the title ‘Space City’ because of its impact on the national and global space sector. Nearly a quarter of the satellites orbiting the Earth were built in Stevenage and in 2016, the ExoMars Rover was controlled by former European Space Agency astronaut Tim Peake from Airbus’ base in the town.
With such credentials, Stevenage has become home to some of the world’s largest and most progressive science, space and defence companies, including Airbus and MBDA.
Leading research-based pharmaceutical and healthcare company GSK has a base in Stevenage where 2,500 employees
are developing new medicines and plans are underway for a £900m expansion of the site.
The area also boasts the Stevenage BioScience Catalyst where fast-growing biotech, pharmaceutical and medical businesses draw upon world-leading support, facilities and networking opportunities.
In addition, Stevenage is home to the world’s third largest Cell and Gene Therapy cluster. The town’s Life Sciences sector continues to grow with Phase 2 of The Assembly development that will include four new laboratory buildings designed to accommodate advanced manufacturing, collaboration and skills development. The ground floor will also include space for restaurants, cafes, shops and a cinema. The first phase of The Assembly development has seen the opening of Autolus Therapeutics’ European headquarters where it manufactures CAR T-cell therapies for cancer treatment.
The development is part of Stevenage’s ambitious ongoing 20-year regeneration programme, worth £1bn, which is future-proofing the town by providing high quality homes with improved transport facilities, retail space, job opportunities and culture and heritage assets.
The programme includes major commercial and residential developments being delivered in partnership with organisations including Mace, Reef and The Guinness Partnership. Nearly 20 developments have been completed, including the new Stevenage Bus Interchange, the railway station expansion, the creation of a multi-storey car park on the Railway North car park, upgrades to the town square and marketplace and a range of residential, green and flexible working projects.
Upcoming projects include plans for a sports and leisure centre that will bring together sports, leisure and swimming facilities under one roof in the town for the first time.
The town is also home to Stevenage Football Club and Stevenage Golf & Conference Centre, an 18-hole golf course featuring an interactive Trackman system in a 21-bay driving range, which is a popular venue for wedding and events.
People wanting to explore Stevenage’s 45km of cycleways can hire one of the new Beryl bikes following the launch of the town’s e-bike share scheme in October 2024.
There are also 55 play areas, several of which have benefitted from improvements following consultation with children and young people and Stevenage has many green spaces, including 11 main parks. The largest is Fairlands Valley Park which was once voted one of the UK’s leading free visitor attractions. It boasts 120 acres and includes lakes, a splash park, outdoor activity centre and wildlife habitats.
Event Island Stevenage, which was completed in 2022, also offers green spaces, play areas and spaces for performances and events.
Arts lovers are well catered for thanks to the Gordon Craig Theatre which has been entertaining audiences since 1975. The 501-seat venue offers a programme packed with musicals, live music, comedy, plays, family shows and one of the country’s longest-running pantomimes. In June, it will host a variety of events during the popular Stevenage Festival.
June promises to be an exciting time with Stevenage Day 2025: Innovate, Explore, Inspire: STEM for the Future! taking place on Sunday 8 June. It is Hertfordshire’s largest free event and more than 30,000 people are expected to attend this year’s festivities, including Rock in the Park, at the iconic King George V Playing Fields.
Other highlights in the town’s packed social calendar this year include Armed Forces Day on 21 June, the Summer Beach which will be open throughout August and Stevenage International Day on Saturday 13 September.
The town also features several distinct shopping areas, including the Roaring Meg, Queensway, the Westgate Shopping Centre and Stevenage Indoor Market which has been trading for more than 50 years. Meanwhile, food lovers can explore a variety of cuisines in the town’s popular restaurants.
For those who want to explore further afield the town’s proximity to London and key domestic and international links make Stevenage a gateway to the rest of the UK.
With so much to offer to businesses, residents and visitors, exciting plans for its future and excellent transport links it’s fair to say Stevenage is a town that is going places.
Stevenage’s ambitious £1bn 20-year regeneration programme is future-proofing the town by providing high quality homes with improved transport facilities, retail space,
job opportunities and culture and heritage assets.
Spotlight Focus
Stevenage boasts a dynamic economy, with a robust business ecosystem fostering innovation and growth across multiple sectors.
Renowned for its life science sector, Stevenage is strategically positioned within London, Oxford, and Cambridge - the UK’s “Golden Triangle” for life sciences.
It is home to the UK’s largest cell and gene therapy cluster and the third largest globally. The town serves as a pivotal hub for scientific research and technological advancement and is home to global brands and sectors of significance.
Strategic Location and Connectivity
One of Stevenage’s greatest assets is its strategic location which enhances it appeal as an excellent business destination. With excellent road and rail links, it makes travel across the country easy and efficient. The town offers quick access to four major airports, making it an attractive base for businesses seeking proximity to national and international markets.
Designed for Growth and Leading the Way
With a population of over 90,000 and growing, the town is undergoing a major regeneration programme transforming the town centre landscape, improving existing infrastructure and bringing new assets for leisure, living, culture, retail, and enterprise as well as attracting a surge of business interest across sectors. This also includes the delivery of new design and build opportunities bringing forth, superb new accommodation for a range of sectors at competitively priced rents.
Supportive Business Environment
Stevenage offers a strong ecosystem of specialist support, programmes, and services to help early-stage and high-growth businesses thrive. This includes tailored advice, training, mentoring, funding, flexible space, and networking.
The Stevenage Bioscience Catalyst, Business Technology Centre and other high-tech hubs position the town as a centre of innovation in the life sciences and tech sectors. Alongside, the town also benefits from a wide array of accommodation to suit business needs, as well as superb grade A accommodation in its many business parks, commercial centres, and the town centre to ensure businesses continue to thrive. This also includes the award-winning council-owned Business Technology Centre which strives to create a strong support system delivering advice and support services to drive job creation and economic growth.
Stevenage’s dynamic economy and stunning business ecosystem, characterised by a thriving life sciences sector, diverse industries, strategic location, and supportive environment, make it an exceptional place for businesses to start-up, grow, and thrive, whilst also offering a wealth of opportunities for entrepreneurs, investors, and growing enterprises in a premier destination.
Diverse and Innovative
Business Landscape and Culture
Beyond life sciences, Stevenage supports a diverse range of industries, including advanced manufacturing around aerospace and defence, creative industries, and digital technologies. Stevenage also hosts the headquarters for Airbus Defence and Space, a global centre of excellence, contributing significantly to space exploration and satellite technologies and is home to the space and connectivity catalyst.
Need Help?
Access to a Highly Skilled and Talented Workforce
The town provides excellent proximity to educational institutions, to support access to a highly skilled workforce and a steady stream of graduates and professionals. Locally, North Herts College and the University of Hertfordshire provide unique training infrastructure, equipment, and support services to support the life sciences, health care, advanced manufacturing and engineering, creatives, and construction sectors.
Supporting Local Businesses
A Sustainable Future for Business
Stevenage Borough Council is working with Sustainable X to offer a fully funded programme that helps businesses become more sustainable and ready for new contracts.
This includes workshops and other support to help businesses:
• Integrate sustainable practices into their operations
• Save money
• Improve their competitiveness
• Attract new customers and staff
The council, in partnership with Sustainable X, has recently run two “Meet the Buyer” events, connecting local businesses with new opportunities in Stevenage and beyond. To go further, it launched the Green Business Grant – helping businesses to cut energy costs, reduce emissions, and prepare for a greener future. More support is planned so keep a look out for upcoming workshops at https://www.investinstevenage.co.uk/
Skilled Workforce Support
Stevenage Works
We’re investing in the local workforce through apprenticeships and training too. Stevenage Works is a local job and training hub managed by the council, that partners with organisations like North Herts College and Job Centre Plus. It’s already helped hundreds of people gain skills and secure jobs in construction, supporting local employers. For more information visit https://www.stevenage.gov.uk/town-and-community/ stevenage-works
The council also works with key industries and skills advisers to address local labour needs and close skills gaps. We partner with groups like Steps 2 Skills to help people with disabilities and those out of work access opportunities through Inclusive Job Fairs.
Inspiring the Next Generation
This May, we’re teaming up again with the Hertfordshire Opportunities Portal powered by Hertfordshire Futures to run Generation Stevenage. This event brings together over 60 local and county-wide employers to showcase career pathways and wider job opportunities and inspire young people – helping businesses connect with future talent.
Funding for Innovation
We’re supporting entrepreneurs and start-ups through the new Stevenage Start-up Grant – offering funding and expert guidance to help new businesses grow and succeed. For further information visit https://www.stevenage.gov.uk/ business/stevenage-business-start-up-grant
We’ll also continue to run workshops and mentoring programmes to support business owners, leaders, and networking opportunities that build connections and partnerships.
For more information about how we can support your business, contact our Economic Development Team at: economic.development@stevenage.gov.uk
Hertfordshire Growth Board partners with UK Screen Investment Programme
Hertfordshire Growth Board has announced a new partnership with the UK Screen Investment Programme to accelerate growth across the domestic screen sector.
The programme profiles Hertfordshire and the UK as a global hub of film and TV production to attract investment and bolster the sector further.
Globally-renowned companies including BBC, Sky, Pinewood, Elstree, Warner Bros. Studios Leavesden, Disney and Amazon Prime Video are located primarily in the South East, alongside a multitude of successful independent companies. Major cities such as Bristol, Belfast, Cardiff, Glasgow, Manchester, Liverpool and London all have screen clusters with outstanding potential for growth, too. The programme supports the national growth agenda to power up creative industries, with Government offering support through tax and business relief, alongside capital investment.
Hertfordshire Growth Board joins headline partner Hertfordshire Futures, and event partner, University of Hertfordshire, in backing the programme.
The Growth Board is now a supporting partner for the UK Screen Investment Programme Summit,
About Hertfordshire Growth Board
the flagship event set to be held in September, which will discuss key themes for growth.
And it will host the Investors’ Dinner at The Grove, Watford– where key figures from screen organisations and investors will convene on the eve of the summit.
Showcasing best practice nationally and internationally, the programme’s flagship moment – the UK Screen Investment Summit will discuss key themes for the sector’s growth, from skills and sustainability to tax incentives and comprehensive infrastructure. It will also spotlight the interconnected development of hospitality, supply chain, residential, energy and
Hertfordshire Growth Board is the way the county is working together to deliver sustainable good growth for residents, communities and businesses. With Hertfordshire’s population expected to increase by 38,550 by 2043, this places increased demands for more housing, healthcare, schools and transport. This brings opportunities and challenges. Hertfordshire Growth Board is ready to respond.
innovation essential to a thriving, sustainable screen ecosystem.
The screen industry has brought more than £17.4 billion into the UK economy and directly employs approximately 300,000 people. One million sq ft of stage space was developed in 2022-23, with newbuild, converted and demountable stage space helping to meet demand, and it has been estimated that around 2.6m sq ft more studio space will be needed by 2028.
Hertfordshire Growth Board Chair, Councillor Jeremy Newmark - also Leader of Hertsmere Borough Council and Chair, Elstree Studios, said: “Hertfordshire Growth Board is proud to sponsor the UK Screen Investment Programme as part of our commitment to sustainable, inclusive growth across both our county and the UK as a whole. With world-renowned screen companies rooted in Hertfordshire, including Elstree - celebrating its centenary in 2025 - Warner Bros. Studios Leavesden and Sky, we recognise the sector’s vital role in driving innovation, investment and highquality employment. This partnership showcases Hertfordshire’s leadership in the UK’s screen sector and our ambition to advance its position as a driver for growth across the whole country.”
Visit screeninvestment.co.uk for more information.
Hertfordshire Growth Hub marks 10 years of helping businesses achieve their growth visions
Hertfordshire Growth Hub - the county’s trusted business growth service - is celebrating 10 years of supporting businesses to grow their operations and resilience.
More than 14,000 businesses have benefited from Hertfordshire Futures’ flagship business support service since 2015, creating 1,750 jobs.
The service offers free and impartial, expert, one-to-one and peer-to-peer, business support alongside events, specialist programmes, resources, access to funding and much more. Companies and entrepreneurs have benefited from 150 workshops and webinars hosted by the service, and 490 grants have been facilitated to support business growth.
The range of topics bolstering business operations is just as diverse – from marketing to attracting new business, from sustainability and net zero to finance and grant-funding, from operations and planning to legal and regulatory compliance, and from recruitment to workforce development and wellbeing – to name a few.
Growth Hub is delivered on behalf of Hertfordshire Futures by a consortium of partners which includes Exemplas, University of Hertfordshire, Hertfordshire Chamber of Commerce and Visit Herts. Over the past decade, more than 150 partners have engaged within the Growth Hub ecosystem – the wider network of businesses and organisations that are able to offer support both directly and indirectly to growing small businesses.
Adrian Hawkins OBE, Chair, Hertfordshire Futures, said: “Supporting 14,000 businesses to grow in the last 10 years is no small achievement – and seeing the people at the heart of those enterprises achieving their ambitions and dreams has been a real privilege for those at Hertfordshire Growth Hub. It is a real testament, too, to the bedrock of existing talent and strength of collaboration that underpins the Hertfordshire economy. I am truly grateful to our partners who share the mindset and passion of Hertfordshire Futures and the Growth Hub to increase, and widen opportunities to all, and we look forward to what the Growth Hub will achieve in the next 10 years.”
Welwyn-based, Superstar Communicator, run by Susan Heaton-Wright, benefited from a package of Hertfordshire Growth Hub support. This included five free sessions of advice and support to rationalise her products and services and guidance in creating a new website. The Growth Hub also introduced Susan to specialist legal advice and mentoring support. Two years after the initial support, the Growth Hub worked with Susan to review progress and identify opportunities leading to a successful grant award of £2,500 to invest in expert marketing support, and an introduction to Hertfordshire’s Create Growth Programme with the opportunity to develop a potentially ground-breaking product for the film industry.
“I’m really grateful to the Growth Hub for believing in and supporting me,” said Susan. “I’ve acted on all the advice I’ve been given. At every stage, the support has been invaluable. When you’re on your own, it’s so helpful to have experts that can act as sounding boards and keep you on the right path.”
Robin Longden, owner of Rollagranola, a healthier cereal company, started selling on market stalls and has now scaled up operations to produce a million boxes a year, hiring 28 staff from an original two.
“As our growth continues the challenges remain the same, only bigger,” Robin said. “The conversations we’ve had on what’s possible and how the Growth Hub can support us have been
honest, direct and challenging in a good way. They’ve helped us make clear decisions and the significant financial support and subsequent investment has helped boost our turnover from £60k in 2015 to £2.8m by the end of 2024 and a run rate of £6m in the final two months.”
Hertfordshire Growth Hub connected Robin with a Growth Account Manager who carried out a full free review of the business, identifying barriers to growth, and support to secure match-funding for new machinery. The Growth Hub also identified a grant scheme which helped Rollagranola access external consultancy, specific to the food sector, to advise on UK market and growth opportunities. Visit Hertfordshire Growth Hub: www.hertsgrowthhub.com
I’ve had a hugely positive experience with the Growth Hub. There are so many things to consider when you’re running a business, but there’s also so much good, free advice and support out there that the Growth Hub can connect you. I’d urge anyone to contact them, no matter what stage you’re at.
Ross Arnold, Managing Director, Stickleback Fish Company
08/05
Upcoming Events Events programme
Is marketing a cost or an investment?
A Fireside Chat with Laura Pearce, Founder and Managing Director of Strand PR
In today’s economic climate, where every penny of spend is under scrutiny, how should ambitious businesses view marketing? As a cost to control or an investment to drive growth?
Join us for a fireside chat with Laura Pearce, founder of Strand – one of Hertfordshire’s leading marketing and communications agencies, trusted by national brands. Laura will share her journey from launching Strand at 22 to becoming a trusted advisor to C-suite leaders navigating growth, complexity and change.
Known for her fearlessly honest approach, Laura will explore how larger businesses can avoid marketing becoming a tick-box exercise and instead use it to build clarity, unlock momentum and deliver measurable impact. WOMEN IN LEADERSHIP
09/05
THE KING’S AWARDS FOR ENTERPRISE LAUNCH
FRIDAY 9TH MAY VIA ZOOM
11:00 – NOON MEMBERS - FREE NON-MEMBERS - FREE
Hertfordshire Chamber of Commerce is delighted to announce the launch of The King’s Awards for Enterprise.
The Chamber is hosting a free Zoom to launch these Awards, promote their importance and encourage businesses within Hertfordshire to submit entries.
The King’s Awards for Enterprise are highly regarded awards, given in recognition of outstanding achievement by UK businesses, across the following four categories:
• Innovation
• International Trade
• Sustainable Development
• Promoting Opportunity Through Social Mobility
Expect a wide-ranging and insightful conversation covering:
1. What it really takes to build a business and a brand that lasts
2. How marketing can (and should) become a lever for commercial growth
3. Agency vs in-house: where the real value lies
4. What businesses get wrong about marketing spend and how to think differently
With a relentless focus on outcomes, Laura and her team partner with fast-paced, competitive businesses to simplify complexity and deliver what works on time, on budget and without the fluff.
If you’re a business leader navigating uncertainty and under pressure to do more with less, this conversation will challenge your thinking and offer fresh insight into how to make marketing work harder –and smarter – for your organisation.
Come along to enjoy a delicious lunch, a chance to catch up with existing business contacts and use the opportunity to meet and network with potential new clients.
We will hear from HM Lord-Lieutenant of Hertfordshire, Robert Voss CBE, CStJ who will be joining us to emphasise the significance of these awards, together with a representative from The King’s Awards Office, Department for Business and Trade.
In addition, we will hear from a number of past winners, who will discuss the many ways in which winning one of these prestigious awards has benefitted their organisations. These include:
• Peter Livesey, CEO, Esprit Digital, winners of the Queen’s Award for Enterprise in 2016 and the King’s Award in 2024, for International Trade.
• Richard Cooksey, CEO, JPA Workspaces, winners of the King’s Award for Enterprise in 2023, for Sustainable Development
• Juney Mistiki, MD, Bamboo Connect, winners of Queen’s Award for International Trade in 2018
Spend an hour online with us and discover why entering and winning one of these awards is so important for your business.
Upcoming Events
26/06
INSPIRING HERTS AWARDS 2025
GALA DINNER
THURSDAY 26TH JUNE 2025
TEWINBURY FARM, WELWYN GARDEN CITY
18:00 – MIDNIGHT
MEMBERS - £169.00 +VAT
NON-MEMBERS - £199.00 +VAT
The Inspiring Hertfordshire Awards 2025 culminate in an evening of celebration and extravagance as our awards finalists find out which businesses will be crowned the winners.
These awards enable Hertfordshire businesses to showcase their performance and achievements to clients, customers, suppliers, stakeholders and to all the Hertfordshire business community.
This year’s Gala Dinner and Awards ceremony will be taking place at Tewinbury Farm, nr. Welwyn Garden City on Thursday 26th June, with more than 400 Hertfordshire businesspeople in attendance.
A spectacular way to celebrate the 14th year of the Inspiring Herts Awards!
The IHA Gala Dinner includes:
- Pre-dinner drinks
- A three-course dinner
- Wine or soft drinks with dinner
- Live entertainment
- Networking opportunities with around 400 business contacts
02/07
DON’T TAKE THE BAIT: DEFEND YOUR ORGANISATION AGAINST PHISHING ATTACKS
WEDNESDAY 2ND JULY
CROMWELL
Join us for our Don’t take the Bait: Defend your organisation against Phishing Attacks breakfast event sponsored by Xpertex. Join Xpertex and their cyber security partner Phised.IO for an essential event where we discuss the increase of phishing attacks across organisations and how we can help to fortify your organisation’s defences against these threats and attacks.
79% of businesses reported experiencing a phishing attack in the past 12 months.
What is phishing?
Phishing is a form of cyber attack where scammers trick you into revealing sensitive information, such as usernames, passwords or financial details to name a few, by either pretending to be someone you trust or masquerading as a well-known organisation. This can be done through email, texts, calls or fake websites. This session will help you to recognise and avoid these threats, keeping your data and systems secure.
Topics covered:
1. Email-borne threats:
• Understand the various types of phishing attacks that can infiltrate your organisation’s email system.
• Learn about the latest tactics used by cybercriminals to deceive employees and gain unauthorised access.
Take a look at the video from the 2024 Awards online and experience the magic of these awards for yourself.
We’re looking forward to celebrating with all those shortlisted, the winners, sponsors, judges and everyone involved in the making of this truly special evening.
Tables: Book nine places and receive the tenth free. Please contact bookings@hertschamber.com
2. Human firewall:
• Discover how to build a robust human firewall by empowering employees to recognise and respond to phishing attempts.
• Implement strategies to create a culture of cybersecurity awareness within your organisation.
3. Engage staff in positive training and awareness programmes:
• Explore effective methods to engage your staff in continuous and positive training programmes.
• Enhance their awareness and vigilance against phishing threats through interactive and engaging training sessions.
4. What to look for in phishing emails:
• Gain insights into the common signs and red flags that indicate a phishing email.
• Equip your employees with the skills to identify and report suspicious emails promptly.
5. Phishing tools:
• Automation: Learn about automated tools that can help detect and prevent phishing attacks.
• Visibility: Improve visibility into phishing threats and monitor suspicious activities effectively.
Why attend?
• Interactive sessions: Participate in interactive sessions and workshops led by industry experts.
• Practical insights: Gain practical insights and actionable tips to safeguard your organisation.
• Networking opportunities: Connect with peers and professionals who share a commitment to cybersecurity.
Speakers:
Alana Smith –Cyber Security Business Development Manager, Xpertex
Douglas Fergusson –Security Controller, Xpertex
Terry Conroy –Security Advisor, Phished.IO
09/07
TWILIGHT SUMMER BBQ
WEDNESDAY 9TH JULY
KNEBWORTH BARNS, KNEBWORTH
18:00 – 21:00
MEMBERS - £60.00 +VAT
NON-MEMBERS - £75.00 +VAT
Join us for an unforgettable summer evening at the stunning Knebworth Barns, Knebworth.
Enjoy an impressive arrival experience with sweeping views of the grounds and the iconic Knebworth House. Guests will have exclusive use of the beautiful Cobbold Barn and its private garden – the perfect setting to unwind and network.
Savour a welcome glass of Pimms, followed by a delicious twocourse BBQ, and relax with access to a private bar. Complimentary parking is included for all guests.
Don’t miss this charming summer celebration in a truly unique setting, with exclusive networking opportunities.
17/07
JULY CHAMBER LUNCH
THURSDAY 17TH JULY
HERTFORDSHIRE ZOO, BROXBOURNE
11:45 – 14:15
MEMBERS - £55.00 +VAT
NON-MEMBERS - £75.00 +VAT
Our guest speaker is Lynn Whitnall, CEO of Hertfordshire Zoo and a Trustee of The Big Cat Sanctuary, which she runs alongside her family. With a passion for wildlife spanning over 35 years, Lynn has devoted her life to animal conservation, education and protecting endangered species.
A committed fundraiser and adventurer, Lynn has raised hundreds of thousands of pounds for global conservation charities through an array of physical challenges. Remarkably, she ran her very first marathon while undergoing treatment for breast cancer – an experience that exemplifies her resilience and determination. Since then, she has completed 22 consecutive London Marathons, all six of the world’s major marathons, climbed to Everest Base Camp and Mount Kilimanjaro, swam a two-mile Serpentine course, swam the English Channel as part of a relay team, and taken on numerous triathlons and half-marathons. She even spent a week deep in the jungle supporting a tiger protection unit.
Lynn’s extraordinary drive and unwavering dedication continue to inspire others and fuel meaningful impact in wildlife conservation around the world.
Tickets to this event also include access to the Hertfordshire Zoo after the event.
Come along to this event for a delicious two-course buffet, a chance to catch up with existing business contacts and use the opportunity to meet and network with potential new clients.
Upcoming Events
Patron events like these are essential. They allow us to deepen relationships, create new opportunities for collaboration and show appreciation to our Patron members who support the Chamber’s wider work across Hertfordshire.
Chamber Event
Event
Forum focuses on safer workplaces and legal compliance
Event brings together employers to explore new legal responsibilities around sexual harassment
The Hertfordshire Chamber hosted a focused and informative HR Forum at the elegant Fanhams Hall Hotel in Ware.
Sponsored by Longmores Solicitors, the event welcomed 20–25 attendees from a range of businesses across the region, all keen to understand the evolving legal responsibilities around sexual harassment in the workplace.
The forum featured insightful presentations from Richard Gvero, Joint Senior Partner and Head of Commercial and Employment at Longmores Solicitors, and Miranda Mulligan, Senior Solicitor at the firm. Both speakers brought considerable expertise to the discussion, shedding light on the practical and legal implications of new and forthcoming legislation.
Central to the session was the change introduced in October 2024, which places a positive legal duty on employers to take reasonable steps to prevent sexual harassment in their workplaces. The speakers explored what constitutes sexual harassment – ranging from inappropriate remarks to more
serious misconduct – and emphasised the distressing impact it can have on those affected. Attendees were reminded that workplace culture, policies and leadership all play a key role in prevention.
The forum also looked ahead to proposed developments under the Employment Rights Bill, highlighting the increasing accountability expected of employers. Richard and Miranda provided clear guidance on how and where these duties apply, and what steps businesses should take to ensure compliance.
Donna Schultz, CEO of the Chamber, commented: “Creating safe, respectful workplaces is not just a legal necessity – it’s a business imperative. We’re proud to host forums like this, which provide our members with the practical knowledge and expert insight they need to stay ahead of important legislative changes.”
The morning began with networking and breakfast, followed by the main presentation and a lively Q&A session.
Sexual harassment in the workplace
By Miranda Mulligan, Senior Solicitor, Longmores
The Worker Protection (Amendment to the Equality Act 2010) Act 2023 created a new duty on employers to prevent sexual harassment in the workplace. The act, which came into force on 26 October 2024, inserts a new section 40A into the Equality Act 2010 placing a duty on employers to take reasonable steps to prevent the sexual harassment of their employees in the course of their employment.
The definition of employee for these purposes extends to workers and the self-employed where they are engaged to perform work personally. In this context sexual harassment occurs when an individual engages in unwanted conduct of a sexual nature and the conduct either violates another’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment. The Government’s Employment Rights Bill is expected to expand an employer’s obligations in this regard.
This new duty applies to all employers and places a positive duty on employers to take proactive steps to prevent sexual harassment taking place in the workplace. This is an anticipatory duty and what will constitute a reasonable step will vary from business to business depending upon the circumstances of each employer including their size, sector, resources and risks present in their working environment. Reasonable steps may include risk assessment, putting in to place effective policies and procedures to report any incidents of sexual harassment and implementing measures to mitigate risks, such as lone working, and prevent recurrences in the future should any incidents occur in the workplace.
The new duty does not create a free-standing employment right but instead could lead to additional compensation being awarded by an employment tribunal (a potential 25 per cent uplift on compensation) if sexual harassment has taken place and an employer is found to have failed to take steps to prevent such sexual harassment in the workplace. Additionally, the Equality and Human Rights Commission can enforce failures to take such reasonable steps, including investigating an employer and issuing notices including action plans to remedy or prevent these issues from reoccurring.
Employers should therefore act now to ensure that they take steps to assess and mitigate the potential for sexual harassment complaints in the workplace by carrying out a risk assessment and following this, implementing measures and procedures to protect staff. Employers should also ensure that staff are aware of the reporting mechanisms in place should any complaints arise.
The goal is always the same: to create content that serves a purpose.”
That purpose is central to Pearldrop’s ethos. It’s not about making pretty pictures for the sake of it. “We often ask clients, ‘Why do you need this video?’,” she says. “Whether it’s to increase brand awareness, attract more event attendees, or train staff, we make sure that every project delivers results, not just visuals.”
While Denise brings a background in marketing and events to the business, she’s also the organisational anchor of the company – managing contracts, liaising with clients and keeping the creative process grounded. “I’m the one who does the complicated organisation and management side of the company,” she laughs. “And I love being involved in the creative side as well.”
The pair lead a small but growing team of six, with plans to expand further in the coming year. The growth has been partly fuelled by a shift in the market post-COVID, which saw demand for visual content soar as businesses pivoted to digital engagement.
“People realised the power of video during lockdown,” Denise recalls. “Whether for training remote staff or promoting services online, video became the most accessible and inclusive format. It’s great to see that shift continuing. And now, clients are asking for more creative work, not just the traditional boardroom interview with the CEO.”
As a response to these creative demands, Pearldrop has stayed ahead of the curve – not just creatively, but technically. They were early adopters of drone technology, recognising that clients increasingly wanted dynamic aerial footage without understanding the legal complexities. Simon took the initiative to become a licensed drone pilot, ensuring Pearldrop could deliver the goods – safely and legally.
The same forward-thinking attitude applies to new technologies like artificial intelligence. “AI is exciting,” Denise says. “It opens up options that previously might have been out of a client’s budget – voiceovers, translations, even content creation. But we treat it as a tool, not the creator. It supports our work; it doesn’t replace it.”
And while innovation and adaptability are cornerstones of Pearldrop’s success, Denise is quick to highlight another essential element of their journey – community. The Hertfordshire Chamber has played a crucial role in the company’s development. Pearldrop first joined the Chamber in 2010 and within a couple of years had stepped up to become a Patron.
“At the beginning, it was all about networking,” Denise says. “Simon had come from a drama background and hadn’t really encountered networking before. But the Chamber provided much more than that – it offered support, advice and access to a business community that wanted to help each other grow.”
That sense of mutual support came into sharp focus during the pandemic. “Within hours of the lockdown announcement, the Chamber had set up calls for Patrons,” she recalls. “They created a support network when businesses needed it most. That was invaluable.”
So why become a Patron? For Denise, it was about giving back to an organisation that had supported them and being part of something bigger. “We wanted to help the Chamber continue growing. It’s like us – they serve a wide range of clients and they’re deeply embedded in the community. We felt aligned with that.”
As Patrons, Pearldrop has gained more than visibility –they’ve gained meaningful business connections. “The Chamber has absolutely brought us business over the years,” Denise confirms. “They’ve introduced us to clients we’ve gone on to work with and stayed in contact with. It’s not just about exposure; it’s about relationships.”
Denise is passionate about encouraging other Hertfordshire businesses to get involved with the Chamber. “There are still so many businesses that aren’t members. I’d say to them – you’re missing out. The networking, the support, the ability to have your voice heard through national channels like the British Chambers of Commerce – it’s all so valuable.”
She adds that being part of the Chamber makes businesses feel “plugged in” to something bigger than themselves. “It gives you a sense of belonging to the business ecosystem of Hertfordshire. It’s easy to feel isolated as a small business, but the Chamber reminds you that you’re not alone.”
That feeling is particularly resonant as Hertfordshire’s media and film industry continues to flourish. With major production facilities expanding across the county, the region is becoming a creative hub – something Denise sees as both an opportunity and a validation of the work Pearldrop has been doing for years.
“It’s definitely raised the profile of film and video,” she says. “Colleges are now offering more media courses, and there’s a steady stream of young people entering the industry. We get inundated with work placement and job requests, which is a great position to be in.”
Despite the influx of aspiring creatives, Denise notes that Pearldrop never takes talent for granted. They engage regularly with local education providers, offering feedback to help shape media courses and ensure students graduate with the skills needed by local businesses. “It’s about building the ecosystem together,” she says.
Looking ahead, the future for Pearldrop is bright. A strong start to the year has brought a stream of innovative projects, and the team is optimistic about what lies ahead. “We’re seeing exciting things from both a creative and business perspective,” says Denise. “AI is opening new doors, we’ve got an incredible team and we’re expanding.”
At its heart, Pearldrop’s story is about balance – the marriage of creativity and strategy, community and business, passion and professionalism. And in many ways, that mirrors the values of the Chamber itself.
“The Chamber isn’t just a business organisation,” Denise reflects. “It’s a platform for growth, a network of support and a voice for local enterprise. Being a Patron isn’t just a badge. It’s a commitment to championing that mission.”
There are still so many businesses that aren’t members. I’d say to them – you’re missing out. The networking, the support, the ability to have your voice heard through
national channels like the British Chambers of Commerce – it’s all so valuable.
Business Advice
What smart leaders ask before appointing an agency (and why most don’t)
By Laura Pearce, MD and Founder of Strand PR
Most leaders know the agency selection drill. You put out the brief, take a few meetings, receive some slick creds decks and weigh up the usual factors: track record, chemistry, costs, creativity.
But if you’re serious about growth – real, sustained, measurable business growth – those aren’t the most important questions.
The smartest leaders ask something different. Something deeper: “Will this agency make us braver, faster and more focused?”
Because here’s the truth: you’re not hiring an agency to tick boxes. You’re hiring one to help you move. To drive visibility, sharpen your message, protect your reputation and unlock opportunity. At senior levels, that work isn’t just about marketing, it’s about business-critical decision-making. And if your agency isn’t prepared to think at that level, challenge your brief, or hold up a mirror to your strategy. They’re not a partner; they’re a supplier.
That’s fine, if you just want someone to “make it look nice”. But most of the leaders want more than that. They want impact. They want insight. They want a team that can connect the dots between their business plan and the way they show up in the market. That’s not about fluffy ideas or slick decks; it’s about alignment, pace and trust.
The real question
It’s easy to ask:
• What experience do you have in our sector?
• Can you share some examples of work like this?
• How do you usually report on ROI?
But those questions get you a CV. Not a relationship. Not a challenge. Not momentum.
Instead, ask this: “How will you help us make better decisions, not just deliver better marketing?”
Because the best agencies aren’t just executors. They’re enablers. The right one will make your comms sharper, but they’ll also make your leadership clearer. They’ll cut through complexity, push your team to think differently and spot issues you’re too close to see.
In a market where pace matters and reputation can shift overnight, that kind of partnership isn’t a luxury; it’s a strategic advantage.
You don’t need more noise. You need more focus.
One of the most common issues inside growing businesses is marketing overwhelm. Too many messages. Too many channels. Too many internal voices.
Great agencies don’t add to the noise. They bring focus. They get clear on your audience, challenge your assumptions and help you say one powerful thing well, consistently.
If your agency always agrees with you, you’re not being challenged. If you’re still the one driving deadlines, something’s off. If you’re doing all the heavy lifting before a campaign goes live, you’ve hired a service, not a strategic partner.
What you deserve from an agency
Pace, ownership and honesty aren’t just values. They’re non-negotiables.
The right agency should:
• Think like part of your leadership team, not your supply chain
• Challenge you with insight, not just agree to the scope
• Move quickly, but strategically. Speed is nothing without direction
• Deliver work that earns trust, internally and externally
• And ultimately, free up your leadership headspace by making smart decisions feel easier
So, when you’re next reviewing agencies, or thinking about appointing one, pause before you ask the usual questions. Instead, ask the one that really matters: “Will this team make us better?”
Not just look better. Not just sound better. But think better, act faster and grow smarter.
Because at the level you’re operating, marketing isn’t a line item. It’s a lever. And the right agency partner will know exactly how to pull it.
Ware Priory a symbol of style and service
Nestled along the scenic River Lea in the heart of Hertfordshire, Ware Priory stands as a symbol of style and service, offering guests a truly unforgettable setting for their special event. With its stunning architecture, rich history and award-winning service, it’s no wonder that Ware Priory has become one of the most sought-after venues in the region.
Ware Priory’s largest and most contemporary function space, Fletcher’s Lea, has undergone an impressive transformation, unveiling a fresh and inviting atmosphere for all who visit. The extensive refurbishment project, completed at the end of February, has revitalised several key areas within the property, enhancing both style and functionality.
The bar area has been tastefully redecorated, creating a welcoming space for guests to relax and socialise. In the main room, softer furnishings have been introduced, offering increased comfort and a touch of elegance to the setting. Additionally, the renovation included the installation of brand-new, modern toilets, ensuring the highest standards of convenience and comfort for all visitors.
One of the standout features of this refurbishment is the newly added patio area at the rear of the property, which provides a picturesque view overlooking the tranquil River Lea. This outdoor space offers guests a serene backdrop for enjoying drinks, mingling, or simply taking in the beautiful surroundings.
The ever-popular Fletcher’s Lea Suite now boasts even greater versatility, making it an ideal choice for hosting a wide array of events. Whether you’re planning a wedding reception, a lively party, a corporate conference, an award dinner, or any other special celebration, this beautifully updated venue is designed to accommodate your needs with style and sophistication.
The excellence of the venue doesn’t stop at the stunning locations and facilities; they’ve also been recognised for their unwavering commitment to exceptional customer service, recently winning the Guides for Brides Customer Service Award for the Waterways and Coastal venue category. This prestigious award is a testament to the team’s dedication to making every event stress-free, smooth and truly special. From the first consultation to the final moments of your celebration, they’re committed to providing an experience that exceeds expectations every step of the way.
Teeing up a special occasion
Surrounded by one of the most spectacular parkland golf courses in Hertfordshire, Dyrham Park’s majestic clubhouse with its jewel in the crown – the Grand Hall – never fails to impress.
Set in the heart of the estate, it offers a warmth, elegance and style enjoyed by all. It is an exceptional members’ clubhouse as well as a perfect wedding venue and location for private events and functions.
The elegant dining room – overlooking the main clubhouse lawn and swimming pool – is perfect for formal and informal dining, special events and functions of all types. It can comfortably seat 140 guests for those very special occasions and there is the option of a dance floor if required.
Dyrham Park is truly the Hertfordshire party venue of choice.
The highly experienced chefs can create delicious menus for any occasion, whether it is a special celebration, a corporate golf day, a conference or a business meeting. The food ranges from casual in the bistro and bar area to formal dining in the magnificent dining room. In addition, al fresco lunches on the patio are offered throughout the summer.
When it comes to Hertfordshire venues, Dyrham Park offers the ultimate experience.
College opens new industrystandard film studio
A state-of-the-art film, TV and VFX studio has been launched for film production students, transforming learning with upto-date industry grade equipment.
Alistair Strathern, MP for Hitchin, opened Purwell Studios at North Hertfordshire College. Representatives from organisations including Sky Studios Elstree, Knebworth House and Hertfordshire Film Office visited the college’s Hitchin campus for the official launch.
The event began with a reception from principal and CEO of North Hertfordshire College Kit Davies, exploring how Purwell Studios will equip film production students with the specific skills required by the current and future film and television industry.
The college secured a £500,000 investment in the new studios from the Hertfordshire Local Skills Improvement Fund.
Mr Strathern demonstrated how the space will generate home-grown talent, ready to progress into employment nearby and contribute to Hertfordshire’s growing film and TV industry.
Creative sector lead for Hertfordshire Futures, Adam Morley, detailed the importance of industry-input in shaping curriculums, facilities and student development.
The college’s hospitality and catering students cooked and served a Hollywoodthemed, fine-dining lunch service for attendees at their student-run restaurant, The Meadows.
In a nod to blockbusters recently filmed in Hertfordshire, dishes included ‘Paddington In Peru’, a savoury Peruvian dish from Paddington’s homeland, and ‘Wicked Enchantment’, a pink and green mirrorglazed bavarois, inspired by the two witches of Oz.
The launch event finished with a series of hands-on workshops within Purwell Studios. Guests had the opportunity to operate industry-standard equipment, including cameras, sound and lighting control.
Considering the employment opportunities at nearby locations like Elstree and Warner Brothers Studios, the investment aims to address skills gaps and align curriculum delivery with current and projected skills needs of Hertfordshire’s film industry.
Purwell Studios includes a live TV and film studio, equipped with an industry-grade green screen, lighting and audio capture equipment, and 4K cameras from Black Magic Design with the ability to record live studio and location broadcasts. The college has also invested in high-tech motion capture Rokoko suits worn by actors to construct complex animations. The space features a soundproofed control room, with an industrystandard editing desk so learners can gain experience in audio and lighting control and begin to develop skills and communication techniques between control room and the studio.
Mr Strathern commented: “We’re really lucky to have such fantastic creative and film opportunities right here on our doorstep in Hertfordshire, but we’ve got to make sure they’re accessible to local people.
“North Hertfordshire College has been leading the way, having fantastic courses and links with industry, but this studio is the next step in making sure that many more young people can benefit from the best-in-class facilities right here.”
Mr Davies said: “The launch of Purwell Studios was a fantastic way to showcase how we’re aligning curriculum delivery with the skills needed in Hertfordshire’s growing film industry. We were delighted to have Alistair Strathern officially open the new facilities and highlight the wider impact Purwell Studios’ will have on the local economy and creative industries.”
The development of Purwell Studios contributes to the Government’s mission of kickstarting economic growth.
Redwood Bank new CFO sets sights on future growth
New Redwood Bank Chief Financial Officer (subject to regulatory approval) Sergio Cruz is embracing “the opportunity to continue to shape the future” of the Bank after rising through the ranks over the past seven years.
Sergio said: “We have established a great foundation to grow… and I am ready to lead the finance team in the next stage of growth. We are at a pivotal moment in the Bank’s history and I have a vital role to play in supporting our CEO to help Redwood move forward.
“It is a fantastic opportunity to continue to help shape the future of Redwood. We have already achieved so much since we started in 2017, reaching profitability within five years and receiving a number of awards for products and innovation. There is still so much more we want to deliver for our customers, colleagues, brokers and shareholders.”
Sergio joined Redwood in 2018 as Head of Risk, before moving to Director of Risk, Director of Treasury, Chief Treasury and Strategy Officer and ALM, before becoming Deputy CFO. He had previously worked at PWC, One Savings Bank and Amicus Finance.
“I have been here almost since the beginning of Redwood and have been a part of our incredible journey in helping the Bank grow. When I look ahead, there will be more challenges, as there are in any business, and that’s what keeps it interesting.”
He thanked Ashraf Piranie, the outgoing CFO, for supporting his development and more recently on helping make the transition from Deputy CFO to CFO straightforward. “There’s a fear of missing out when you’re handing over a role to someone else and I have to credit Ash for being so unique in the way he has planned the transition.”
Ashraf, who announced his intention to retire almost a year ago and left the Bank at the end of March, had spotted the potential in his successor from the first time he met him, when he himself took on the CFO role two years ago.
He said: “From day one when I met Sergio, I thought very highly of him, the way he thinks, the way he can see the big picture. It is very rewarding for me and for the Bank to see an internal candidate progress to CFO level in line with our succession plans.”
CEO and Co-founder Gary Wilkinson said: “Sergio’s appointment is a testament to his outstanding contribution to Redwood over the past seven years. He has grown with the Bank, playing a key role in shaping our strategy, strengthening our treasury and finance functions, and helping us deliver on our ambitious growth plans.
“He embodies the values and culture we are so proud of at Redwood –collaborative, forward-thinking and customer-focused. I have every confidence in his ability to lead our finance team and support the next stage of our journey. I would also like to thank Ashraf Piranie for his valuable support and service and for managing such a smooth and thoughtful transition.”
Legal Property Experts
in association with Penman Sedgwick LLP
Claire Miller – Partner – Head of Property
COMMERCIAL LEASES: SHARING OCCUPATION
Most commercial leases will allow the tenant to assign or underlet (with the landlord’s prior consent, and usually subject to various specified conditions).
However, underletting of part is often prohibited, and any other parting with possession or sharing of occupation is very likely to be prohibited or strictly controlled – the landlord’s main concern being to ensure that they have proper control over any disposals, who has rights to occupy the premises (and on what terms), and (importantly) that statutory rights of security of tenure are not acquired by an occupier unless the landlord has expressly agreed this.
If a lease contains a prohibition of sharing of occupation, the landlord is not under any obligation to consent to the tenant sharing occupation with another person/entity, and the landlord will have absolute discretion when considering a request from a tenant for such consent and (if consent is given) the terms on which consent is granted – which might include financial payment(s) to the landlord if the sharing of occupation will be generating income for the tenant (e.g. when occupation is shared with a third party under a concession or franchise agreement).
If the lease contains a clause permitting sharing of occupation, the terms on which this will be permitted should be set out clearly in the lease. Common terms and conditions are:
• Sharing of occupation with another company in the same group as the tenant. Note that the definition of ‘group company’ should be clearly defined in the lease, and this should be considered carefully by the tenant to check that the company with whom occupation is to be shared falls within the definition.
• Sharing of occupation with concessionaires or franchisees. This is most common with tenants of large retail premises such as department stores. The landlord will often seek to control how many other occupiers the tenant may share occupation with, and/ or how much of the floor area may be occupied in this way.
• No relationship of landlord and tenant should be established by the sharing of occupation, so that there is no risk of statutory rights of security of tenure arising and there is no unintended ‘disposal’ of the lease (or part of it).
A word of caution for tenants: you should always consider your lease terms carefully before embarking on any arrangement to share occupation with a third party, to ensure that the terms are not breached (with all the consequences that may flow from breach).
If you need legal advice, we can help.
HABS Strength in Mind: Where Compassion Meets Impact
HABS Strength in Mind Therapeutic Services are a Hertfordshire based, multi award-winning organisation, entrusted by schools, families, and local authorities to deliver transformational mental health, emotional wellbeing, and family support work.
From urgent crisis response to deep, long-term therapeutic work, we step in where others step back; with compassion, expertise, and a fierce commitment to making a difference. We have been the emergency lifeline, dependable safety net and support system for thousands of families, for over 13 years.
We are more than a support service. We are the bridge between crisis and stability, reality and potential. And now, we’re inviting the corporate world to join us in shaping a future that thrives on wellbeing, resilience, and human connection.
HABS began with a vision to close the gaps in emotional wellbeing, mental health, and family support and has developed into a community-rooted charity offering frontline, high-impact intervention. Working in partnership with over 50 schools, we offer signposting, early intervention via telephone consultations and targeted, trauma-informed support for children and families with complex needs.
From day one, our service has been about rapid response; whether it’s a child in need, a parent in crisis, or a family facing homelessness, addiction, or bereavement. We act swiftly. We mobilise family support workers, therapists and mentors tointervene, stabilise and guide.
We don’t just talk about wellbeing. It’s embedded in our core.
What We DoDirect, Personalised, Proven
• For Children/ Young People: We offer therapeutic counselling, play and art therapy, emotional literacy sessions, and targeted mentoring to support emotional regulation, trauma recovery, anxiety, self-harm, and school engagement.
• For Families/ Adults: Our family support team delivers bespoke support for a range of complex issues, parenting workshops, crisis management, counselling and advocacy to build confidence, improve relationships
• In Schools: We are the emergency service for educational settings; stepping in when staff, pupils or families are struggling. We work alongside pastoral teams and headteachers to co-create sustainable plans that prioritise mental health and engagement.
We see the person — not just statistics.
Why We Need You
Now more than ever, the demand for mental health and emotional wellbeing services has skyrocketed. Post-pandemic stress, the cost-of-living crisis, and complex trauma are realities affecting our children and communities daily, but the funding available has been significantly reduced.
As a business, you have the power to change lives by partnering with us. Whether through corporate sponsorship, CSR collaboration, team volunteering, or direct funding of frontline interventions, your investment will leave a legacy.
Imagine sponsoring 20 therapy sessions for a child recovering from abuse. Or supporting an entire school with a year’s worth of mental health mentoring. This is the human impact behind every pound you give.
Join Us in Rewriting the Future
At HABS Strength in Mind, we believe no one should face emotional crisis alone. Help us continue to deliver urgent and life-changing support to the people who need it most. Your business. Your legacy. Their future.
Get in touch today — and be the reason someone gets the help they need, when they need it most.
admin@habscharity.org.uk
Why Partner With HABS?
• Award-Winning: Recognised for innovation, impact, and excellence across education and health sectors.
• Trusted: Embedded in Hertfordshire schools and local authorities for over 13 years.
• Responsive: Rapid turnaround times and personalised, flexible solutions.
• Sustainable: We equip communities to build long-term emotional resilience.
• Visible Impact: You’ll receive updates, with measurable outcomes, and branding opportunities that align with your values.
• Highly Skilled: Our team is not only professionally qualified, they understand, on a human level, the real challenges our families face today.
Leigh Cole, CEO and Trauma Psychotherapist
Excellence in International Trade
Sponsored by Chapman Ventilation
• Bamboo Connect Ltd
• FB Chain
Judges: Ant Chapman and Paul Hill (Chapman Ventilation), Laura Pearce (Strand PR)
Community Champion
Sponsored by NFU Mutual
• DENS
• Future Living Hertford
• Raymond James Hitchin
• Small Acts of Kindness
• Herts Agricultural Society
Judges: Connie Chappell and Julie Williams (NFU Mutual), Denise Austin (Pearldrop)
Excellence in People Development
Sponsored by Green Building Design
• One YMCA
• HAB LAW
• QCS Staffing
• Redway
Judges: Simon Green and Joanne Green (Green Building Design), Claire Dolan (Oaklands College)
Diversity and Inclusion
Sponsored by Hertsmere Borough Council
• HSP
• ADD Vance
• Step2Skills
• NFU Mutual
Judges: Lesley Crisp and Jyoti Bhojani (Hertsmere Borough Council), Carol Massay (Unity for Construction Ltd)
Family Business of the Year
Sponsored by Ashbourne Insurance
• Tewinbury Farm
• Hertfordshire Zoo
• IBC Simply
• Hopespare Ltd
• HAB Law
Judges: Peter Smits and Jack Smits (Ashbourne Insurance), Jeremy Silverstone (Purple Marketing)
Meet the judges:
Most Promising
New Business
Sponsored by East Herts Council
• Carbonology
• Reneural
• Cloud 7 Marketing
• Hayley Hart Fitness
• ABN Contract Cleaners Ltd
Judges: Andrew Figgis and Lindsey Creed (East Herts Council), Jeremy Silverstone (Purple Marketing)
Business of the Year
Small to Medium
Sponsored by Allica Bank
• C2C Group Ltd
• IBC Simply
• Minerva
• PACAIR Ltd
• Paul Davis Fencing
• Redway
• Union Business Finance
Judges: Rolly Bakshi and Ricky Kapoor (Allica Bank), John Acton (Peer2Peer)
Entrepreneur of the Year
Sponsored by Stevenage Borough Council
• Carbonology
• Creative Stripes
• IBC Simply
• No Floor No More
• Paul Davis Fencing
• Serenity Welfare
Judges: Dave Wells and Mena Caldbeck (Stevenage Borough Council), Andrew Slade (Oaklands College)
Property and
Construction Project of the Year
Sponsored by Oventrop
• Hertfordshire Zoo
• One YMCA
• The Clarendon Works
Judges: Perry Jackson and Steve Brougham (Oventrop), Anthony Downs (Hatfield Park)
Apprentice of the Year
Sponsored by Sika
• Swift Decision t/a GNBC – Ashil Lukose
• BBC (Eastenders) – Charlotte Randall
• SEC Group – Dean Vaughn
• Watford Community Housing –Mohsina Shams
Judges: Matt Nickels and Sam Williams (Sika), Laura Pearce (Strand PR)
Best Use of Technology
Sponsored by CAE Technology Services
• Pebble IT
• Cloud 7 Marketing
• ABN Contract Cleaners
Judges: Richard Behan (CAE), Paul Kaye (IntelliQA)
Business of the Year
Medium to Large
Sponsored by Longmores Solicitors
• Debenhams Ottaway
• Hertfordshire Zoo
• QCS Staffing (Quanta)
• Sika Ltd
Judges: Richard Gvero and Michael Budd (Longmores Solicitors), Amanda Jansen (Hertfordshire Community Foundation)
Green Award
Sponsored by Ambition Broxbourne
• Bamboo Distribution
• CHEXS
• DENS
• No Floor No More
Judges: Mihnea Pruna and Cllr Paul Seeby (Ambition Broxbourne), Julie Greaves (Hertfordshire County Council)
Workplace Wellbeing
• Herts Young
• Homeless
• NFU Mutual
• North Hertfordshire College
• QCS Staffing (Quanta)
Judge: Julie Palmer (Strand PR)
Jack Smits Ashbourne Insurance Ant Chapman MRICS Paul Hill Chapman Ventilation Lindsey Creed East Herts Council
Joanne Green Green Building Simon Green Green Building
Jyoti Bhojani Hertsmere Council Lesley Crisp Hertsmere Council
Richard Gvero Longmores Julie Williams NFU Claire Dolan Oaklands Steve Brougham Oventop Simon Walsh SA Law
Yezdan Izzet SA Law Dave Wells Stevenage Borough Council Julie Palmer Strand PR Laura Pearce Strand PR Andrew Mooney Viatris Magda Cielecka Viatris
Welcome to our new members
Age Care
Nursing, residential and dementia care homes for elderly people.
w: https://agecare.uk.com/
a: 1st floor, 5th Century Court
Tolpits Lane Watford Hertfordshire WD18 9PX
Blackmores
Consultancy and training - Blackmores implements the widest range of ISO standards in the UK, ranging from quality standards such as ISO 9001, through to information security standards ISO 27001.
w: http://www.blackmoresuk.com
a: Suite 214, Spirella Building
New Members
Letchworth Garden City SG6 4ET
Brickendon Grange Golf Club
Brickendon Grange Golf Club and events venue is situated in Brickendon, just outside Hertford. Located within the rolling Hertfordshire countryside, set amidst 160 acres of natural parkland, Brickendon Grange Golf Club is the perfect venue for your event. The stunning 19th-century manor clubhouse is set within a delightful position, boasting stunning views of the country setting and providing the perfect backdrop for your corporate day. Should you require any event space or would like any further information, get in touch.
w: https://www.bggc.org.uk/
a: Pembridge Lane
Brickendon SG13 8PD
Deluxe Driven Ltd
A luxury chauffeur service for discerning clients. Impeccable service, prestige vehicles and tailored travel solutions.
w: http://www.deluxedriven.co.uk
a: Regus St Albans
Fountains Court
2 Victoria Square
St Albans AL1 3TF
Forge
Forge is your own team of sales-led marketing specialists. Forge bolts straight on as members of your team, becoming your own marketing department, there to grow your sales team’s pipeline. It is accountable to you and your executive board, exactly as an in-house marketing team should be.
w: https://www.forge.uk
a: 18 Phipp St London EC2A 4NU
HABS Strength in Mind Therapeutic Services
HABS - Strength in Mind, an award-winning charity, delivers expert mental health support, counselling and family services; empowering children, young people and adults.
w: habscharity.org.uk
a: 46 Admirals Walk Hoddesdon EN11 8AG
IllumiFi Advisory Ltd
IllumiFi provides consultancy and analytics solutions, helping SMEs unlock data-driven insights, enabling smarter decisions, improved efficiency and faster growth.
w: https://illumifiadvisory.co.uk/
a: 38 Wynchlands Cresent St Albans AL4 0XL
Letchworth Hall Hotel
Letchworth Hall Hotel is undergoing a multi-millionpound transformation and will launch as voco by IHG by the end of summer 2025.
Over 16,000 stocklines from over 35 leading brands.
Retrofitting is focus for Herts’ green group
Chamber’s green initiative comes together as county continues retrofitting push
A busy 2025 of Herts Go Green & Grow (HGG&G) events continued in March as the group came together for the first in-person meeting of the year.
The focus of the day was on Hertfordshire’s continued push in addressing the current climate crisis through the ongoing countywide retrofitting scheme, the process of making homes and businesses more energy efficient.
The event, at Hertford Regional College in Broxbourne, attracted a fantastic turn-out that highlighted the determination of many in Hertfordshire to drive sustainable and meaningful change.
David Hawes, CEO and Co-Founder of NetZero International, had a lot to cover in his regulatory update following the February release of the Seventh Carbon Budget report. David spoke to the members about the report’s findings, net-zero targets, the Climate Change Committee, emission targets for 2037 and a lot more that provided plenty of insight into what it will take to tackle the climate crisis.
The day’s main speaker was Helen Burridge from Hertfordshire Climate Change and Sustainability Partnership, who discussed the amazing work being done across the region to meet the retrofit challenge, and the need to continue accelerating retrofit efforts in the local area through collaboration.
Also speaking at the event was Alistair Craig from Estu Global, who explained how their course aligns leadership and management with government funding for a range of sustainability initiatives.
The day’s hosts, Hertford Regional College, were represented by Richard Roberts and Ryan Cowell, who talked to the group about how the college integrated sustainability into its courses and the partnerships they have with local stakeholders aimed at promoting positive change.
The duo then took the group on an insightful tour around the institute’s cutting-edge retrofit training bays and impressive facilities, showcasing the benefits to everyone of implementing
retrofit solutions for homes and businesses. Following a fascinating Q&A session and discussion about potential future events, members were able to express thanks to the day’s speakers and hosts, Broxbourne Council – capping off a successful event that included a wonderful energy brought about by a blend of lots of new faces and established members of the HGG&G community.
The event came amid a busy time for HGG&G, with members recently lending their time and support to a variety of events, including Generation Broxbourne. Fiona Edwards, David Hawes, Silke Anderson and others spoke to some passionate young people about exciting green career opportunities and the importance of learning skills in sustainability.
March also saw a team of HGG&G members finish a more than respectable second place at the annual RO Group charity quiz night in aid of Electric Umbrella, a Watford-based charity using music to transform the lives of people with learning disabilities.
At the beginning of April, HGG&G was represented by Abby Fisher at a networking breakfast at the picturesque Hertfordshire Golf and Country Club, where she spoke to the 120-plus people in attendance about HGG&G and how the initiative can support businesses with making sustainable change.
HGG&G aims to raise awareness among businesses and communities of the need to reduce greenhouse gases and address common challenges through informal engagement.
If you’re interested in getting involved with HGG&G, be it through simply education, networking or volunteering, the group will be hosting online meetings on Monday 12 May and again on Monday 2 June, with plans already in place for another in-person event before the summer.
Updates about further events will be shared in the coming months, and the community is always eager on welcoming new members to the collective.
Herts Go Green & Grow
Business meets community at Todd in the Hole 2025
With over 12,000 attendees expected, this feel-good festival is the perfect stage for local businesses to shine
After the roaring success of last year’s event, Todd in the Hole is set to return to the Hertfordshire countryside.
More than just a music festival, Todd in the Hole is a celebration of community, creativity and connection.
With an expected crowd of over 12,000 festivalgoers, the 2025 line-up is packed with talent, energy and crowd favourites. Headliners include Massaoke, Definitely Could Be Oasis and Australia’s much-loved party starters, Furnace & The Fundamentals.
Across six stages, the festival from 11 to 13 July will showcase more than 80 live acts, alongside a vibrant DJ tent, a bustling Kids Arena, and free shuttle buses from Hitchin and Stevenage.
For companies looking to reward their teams, entertain clients, or simply align with an event that celebrates local spirit, Todd in the Hole offers a range of premium business opportunities.
Corporate hospitality:
On Friday 11 July, the festival opens its exclusive VIP bar for a special evening of corporate hospitality. Guests will enjoy:
• VIP access and premium seating
• A welcome drink on arrival
• Award-winning street food
• Entry to the official After Party
Whether you’re hosting valued clients or treating your hardworking team, this is a unique chance to build relationships in a fun, relaxed and unforgettable setting. Even better, Herts Chamber of Commerce members are entitled to a 15 per cent discount on all corporate bookings.
Sponsorship
Looking for greater visibility in the community? The festival also offers tailored sponsorship packages starting from just £575 + VAT.
Sponsors benefit from:
• Prominent branding opportunities
• Direct engagement with thousands of attendees
• Association with a beloved local event
• VIP access for you and your guests across the weekend
With a loyal and growing audience, Todd in the Hole is a prime platform for businesses looking to raise their profile in Hertfordshire and beyond – while also enjoying a fantastic summer weekend with family, friends, and colleagues.
For more information on corporate hospitality and sponsorship, contact the team at marketing@toddinthehole.co.uk
Free cuts courtesy of tomorrow’s barbering pros
A pop-up salon manned by barbering students is offering free haircuts to the public, providing practical experience and a valuable service.
The initiative means once a week the trainees from Oaklands College get hands-on for real-life experience at the Howard Centre, Welwyn Garden City.
Kaye Denizer, Barbering Lecturer, said:
“Our barbering students are showcasing their incredible skills and teamwork every Friday, providing outstanding haircuts and exceptional service for free. They truly went above and beyond to make their first day a resounding success.
“A particular highlight was seeing our student salon managers in action, ensuring clients were well taken care of and that everything ran smoothly on the shop floor. Their leadership and dedication truly made a difference.
“We were also delighted to welcome back last year’s students, whose support and encouragement meant so much. Equally exciting was meeting the next generation
of talent, as next year’s students visited for haircuts and got a taste of the experience ahead. This initiative is also a way for us to give back, make a difference and continue providing high-quality training opportunities for our students.
“And the icing on the cake was the arrival of the mayor who visited the salon to show his support for the students and chatted to some very satisfied customers.”
Following his visit, Councillor Frank Marsh, Mayor of Welwyn Hatfield Borough Council, said: “It was great to meet these dedicated young people showcasing their skills at the Howard Centre while providing free haircuts for our residents. Whether they were cutting hair or practising salon management, their talent and professionalism were truly impressive. This is an excellent initiative that demonstrates how we can support the next generation of talent and help to prepare them for employment.”
As part of their commitment to the community the fully supervised trainee
barbers will be working at a pop-up salon opposite Wenzel’s in The Howard Centre, in Welwyn, every Friday from 1.30 pm to 5pm until May, offering free haircuts during these times.
For more information about the barbering course at Oaklands College and any other courses at the St Albans and Welwyn campuses, go to oaklands.ac.uk/
Rare and endangered Asiatic lions arrive at zoo
Two rare lions have been welcomed to a purpose-built home reflecting their natural habitat of the Gir Forest of India.
Now resident at Hertfordshire Zoo, Sonika and Sahee are incredible ambassadors for their species and are raising awareness about the plight of Asiatic lions, as there are only 700 remaining in the wild.
Their new accommodation is designed to support the lions’ role in the European Endangered Species Breeding Programme. To ensure the big cats feel at home, the habitat features elevated lookout spots, dense foliage and cozy, sheltered areas for them to retreat to.
Asiatic lions thrive in environments featuring a blend of woodland, scrubland and rocky outcrops, with hot summers and mild winters. Additional heaters have been installed to keep the lions comfortable during the cooler British months, as the pair are a fundamental part of the breeding programme for their species.
Sonika and Sahee made their journey from The Big Cat Sanctuary in Kent, a world-renowned facility dedicated to the
conservation of wild cats. The sanctuary plays a vital role in breeding, education and conservation efforts for endangered species, making it the perfect partner for the zoo’s ambitious new exhibit.
James Cork, Head Keeper at Hertfordshire Zoo, said: “Their arrival is a testament to the team’s dedication to conservation, and I encourage all to come and learn about these majestic and endangered big cats.”
Meet The Chamber Team
In conversation with... Ciara Thomas
They are all incredible R&B artists whose music I love, and I’d love to hear their stories and be inspired by their journeys.
Tell us about your time at the Chamber.
I joined the Chamber at the start of April and have loved every moment so far. The team is incredibly friendly and supportive, and it’s inspiring to see how much hard work goes into bringing Hertfordshire businesses together. The events are fantastic and the positive feedback we receive shows the real impact we’re making.
What has been your proudest moment?
My proudest moment so far has been seeing my work contribute to the success of our events and campaigns. It’s been rewarding to play a part in promoting Hertfordshire’s thriving business community.
Do you have a favourite event?
The Chamber Breakfast/Lunch events are a favourite of mine. I love the relaxed atmosphere, the opportunity for people to network over good food and seeing real connections being made.
When you are away from the office, what do you enjoy doing?
Away from the office, I enjoy going to the gym, getting out for nice walks and socialising with close friends and family, making special memories together.
If you could have a dinner party with three guests, living or dead, who would you invite?
I would invite Beyoncé, Alicia Keys and Mary J. Blige. They are all incredible R&B artists whose music I love, and I’d love to hear their stories and be inspired by their journeys
Tell us about the best holiday you’ve ever had.
The best holiday I’ve ever had was when my sister got married in St Lucia. Around 30 of us spent two weeks there together, and it was amazing to have so many of my close family in one place. The island was beautiful, the weather was incredible and it’s a time I’ll always remember.
And, finally, tell us something people may not know about you.
Something people may not know about me is that I have a real weakness for chocolate, it’s my guilty pleasure!
Unlocking Talent and Growth: The University of Hertfordshire and Watford FC’s successful degree apprenticeship partnership
In today’s fast-paced business environment, organisations are increasingly turning to degree apprenticeships as a solution to address skill gaps, boost productivity, and drive growth.
These programmes allow individuals to work while pursuing a recognised higher education qualification, offering businesses a unique opportunity to recruit and nurture early-career talent tailored to their specific needs. By combining academic learning with on-thejob training, it enables employers to cultivate skilled professionals ready to meet the demands of the workplace. This approach not only develops employees with the relevant expertise but also fosters a sense of commitment to the company’s success. The University of Hertfordshire has demonstrated how these apprenticeships provide significant value to organisations, exemplified through their partnership with Watford Football Club.
A tailored approach to skill development
One of the key benefits of degree apprenticeships is the ability to recruit individuals trained to address specific skill gaps within an organisation. Employers can hire talented individuals who are eager to develop their skills while contributing to the company’s success. The University of Hertfordshire’s degree apprenticeship programmes are designed, with input from employers to ensure the curriculum aligns with business needs, creating a workforce that is ready and eager to take on roles immediately after recruitment, minimising additional training requirements.
A diverse talent pool
Degree apprenticeships are accessible to a wide range of individuals, which makes them an ideal tool for organisations looking to diversify their workforce. These programmes attract school leavers, early career professionals looking to upskill, and even people transitioning to new careers.
The versatility of the apprenticeship model ensures that employers can find candidates who bring diverse perspectives, enthusiasm, and a variety of skill sets to the table. Louis Kaye, a degree apprentice at Watford Football Club, who is studying a BA Honours Degree in Sports Business Management, chose a degree apprenticeship because it allowed him to gain practical experience in a field he is passionate about, while earning a salary and working towards a fully funded degree. As Louis explains, “I think the beauty of football really stems from how unpredictable the game is. That’s why the team here at Watford FC love it and why I was so passionate about getting this particular apprenticeship. Arriving at the training ground every day is just amazing. It’s a dream come true really for me.”
This kind of enthusiasm and commitment to both work and study is not uncommon among degree apprentices, making them highly motivated employees who bring enthusiasm and dedication to their roles. This “best of both worlds” approach, combining theoretical learning with practical application, is a key factor in the success of apprenticeships and is a model with evidenced success at Herts – learners that went through to end-point-assessment produced a 99.6% pass rate for the 2023-4 academic year.
Strengthening employeremployee relationships
Degree apprenticeships also foster strong, long-term relationships between employers and apprentices. Through mentoring and ongoing guidance, employers can develop apprentices into skilled professionals who understand the company’s culture, values, and specific business needs. This investment often results in increased employee loyalty and retention.
Ben Newlyn, Head of Commercial at Watford FC, has seen substantial growth in Louis since joining the team saying, “It’s great to see someone get an opportunity and grasp it with both hands. The sense of responsibility Louis takes in his development is evident, and it benefits the club by producing a more competent and capable team member.”
While initially there may be some hesitance in bringing on an apprentice, especially in the case of organisations new to the programme, the experience often proves to be more collaborative and rewarding than anticipated, as Ben explains: “Being honest, we were a little wary about taking on a degree apprentice, being the first apprentice we’ve had. It’s a big responsibility in terms of having someone that you’re essentially guiding through the next three or four years. But since working with the University, it’s been a really collaborative and positive experience so far.”
Expanding business opportunities
In addition to skills development, degree apprenticeships offer businesses opportunities to expand their networks and access cuttingedge research and university
To find out more about degree apprenticeships at Herts, visit go.herts.ac.uk/apprenticeship-study or contact one of the team on apprenticeships@herts.ac.uk
resources. Collaborations with universities provide employers with access to new ideas, talent pools, and technological innovations. The partnership between Herts and Watford FC exemplifies this and goes beyond just the apprenticeship programme as the two organisations have also developed a commercial partnership that includes wider opportunities for student collaboration on business initiatives, engage in work experience placements, and benefit from the club’s involvement in academic events and lectures. This relationship enhances Watford’s workforce and strengthens the University’s connections within the local community and the sports industry, creating a reciprocal partnership that benefits both sides.
Paul O’Brien, Watford’s Commercial Director, said: “The collaboration represents a significant step forward in our commitment to innovation, education, and community involvement. Together, we can achieve great things both on and off the field.”
Ben Newlyn, Head of Commercial at Watford FC
Alternative uses to be explored for studios site
Owners of a proposed £600m studio site are looking at alternative uses after plans were put on hold.
The development of the site was paused in 2023 following a change in global market conditions. Plans were to build a film production studio on the land that would have created thousands of permanent jobs.
The 91-acre site, close to M25 junction 25, is allocated in Broxbourne borough’s approved Local Plan 2018-2033 as a strategic employment site. The council will now work closely with the owners to ensure that its future use is in line with that allocation.
Councillor Mark Mills-Bishop, Leader of Borough of Broxbourne Council, said: “I am extremely disappointed to learn that the planned Sunset Studios facility will now not proceed. It is my understanding that the market conditions are currently
not favourable for new film studios across the UK.
“The decision may well be taken out of my hands if a large unitary council replaces the Borough of Broxbourne as part of local government reorganisation, but I will do everything I can to ensure that future development on the site provides the best possible economic opportunities for the residents of Broxbourne.”
A statement issued by joint owners Blackstone and Hudson Pacific Properties confirmed: “We are grateful to Broxbourne Council for all their support towards this project to date. We share their disappointment that a studio development is no longer feasible at this time given market conditions. We are determined to work with the council to secure the best possible alternative use for the site to support economic prosperity for the local community.”
New stay and play all-day scheme lets families enjoy unlimited fun
Whatever the weather, indoor play areas are an enjoyable, safe and convenient place for children to explore, encouraging climbing, crawling, jumping and sliding through obstacles.
However, the usual one-hour timed slots can be quite restrictive and a more flexible experience means longer playtime throughout the day. Now, Get Wild! in Hatfield has introduced a Stay and Play scheme meaning customers can stay as long as they wish between 10am and 3pm, Monday to Friday during term time. Wristbands will be provided so that during the five-hour period families can come and go to visit everything else on offer in The Galleria, including food outlets, shops and the Odeon cinema.
Additionally, between 3pm and 6pm, families can enjoy three hours of unlimited play at Get Wild’s after-school session.
The indoor play area is located on the lower floor of The Galleria and is suitable for one- to 12-year-olds. Children can enjoy exploring the wide variety of slides, tunnels, rope walks, climbing frames and much more. Children do need to be accompanied by an adult.
Tim Stirling, Centre Director at The Galleria, said: “We hope visitors will enjoy the new Stay and Play sessions at Get Wild. This should provide families with more flexibility on their visit to The Galleria, by being able to enjoy everything else on offer throughout the day.”
For more information on the new sessions: https://thegalleria.co.uk/get-wild/
Discussions are underway between the council and the site’s owners on the next steps.
Membership Benefits
Westfield Health
Chamber members can provide their employees with a Westfield Health quality healthcare plan to help them look after their everyday health.
Each day that someone is absent through sickness is a considerable cost to your company in lost productivity. So, at just over 36p per employee, per day, the Chamber Plan effectively pays for itself.
The Plan provides eligible employees with cash benefits towards a range of routine healthcare needs, including optical, dental, chiropractic and therapy treatment.
Its Employee Assistance Programme provides a confidential 24-hour counselling and advice line for a range of medical, legal and wellbeing issues, including up to six face-to-face counselling sessions for the policyholder.
Ashbourne Insurance
The Chamber is delighted to offer a range of competitively priced travel insurance benefits through its Patron member Ashbourne Insurance – an independent broker based in Hoddesdon, Herts, established for over 40 years. Herts Chamber members benefit from a 10% discount.
There is a diverse range of products available, including single-trip, annual multi-trip, backpacker, winter sports and policies for senior citizens.
Members: To claim/find out more about this benefit, please visit your profile in the Members Area.
Benefits of the scheme also include:
Best Doctors enables employees, their partners and dependent children to get an expert second medical opinion from a world-leading medical specialist after receiving diagnosis of a serious or worrying medical condition..
Westfield Rewards provides access to discounts, special offers and cashback at more than 450 leading high street/online retailers, including Sainsburys, Debenhams, Marks and Spencer, Boots and B&Q, as well as travel companies such as Expedia.
Alongside these benefits, Westfield Health has also enhanced its existing GP telephone consultation service DoctorLine™ by introducing a new webcam consultation service. Policyholders can have an online face-to-face consultation with a GP at a convenient time, avoiding the need to wait days for an appointment.
Members: To claim/find out more about this benefit, please visit your profile in the Members Area.
Kindness counts as Herts solicitors back local charity with big donation
Debenhams Ottaway, a multi-service law firm based in St Albans and Radlett, has marked the successful conclusion of its partnership with Small Acts of Kindness having raised over £9,000 for the charity.
Small Acts of Kindness is dedicated to helping older people in Hertfordshire feel warm and comfortable in their homes as well as ensuring they can remain connected to their communities. The charity runs a series of projects, including the distribution of practical gift bags that aim to reduce both the physical and mental impact of loneliness and isolation.
Chosen by the staff as the firm’s charity partners in 2022, the Debenhams Ottaway team rolled their sleeves up and jumped right into their fundraising efforts over the past three years.
From bake sales and quiz nights to sweepstakes, Christmas jumper days and bingo evenings, staff came together to make a difference to people in Hertfordshire who really need it.
While the fundraising efforts were a real team effort, Rebecca Lorne covered the most miles to support the cause, running 26.2 miles in the London Marathon in aid of the charity. The firm also participated in two daunting LawNet treks in the Lake District, with teams tackling tough terrain and, most likely, painful blisters, all in the name of charity.
The firm got to see first-hand the work the charity does in 2023, when a group from the company visited the charity’s HQ in Watford to help pack over 160 “Warm in Winter” gift bags. These essential packs are a lifeline for older people across Hertfordshire, helping them stay warm and well through the colder months.
Lynne Misner, CEO of Small Acts of Kindness, made it clear just how much the charity appreciated the support from the firm since 2022: “Thank you, Debenhams Ottaway, for choosing us as your charity for the past three years. Your kindness and enthusiasm in raising much-needed funds, will enable us to support even more vulnerable older people in Hertfordshire. We have really enjoyed working together to connect our community with kindness.”
Susan Glenholme, Debenhams Ottaway’s Managing Partner, commented: “Our involvement in the community is deeply embedded in our DNA; we always go the extra mile out of instinct rather than corporate policy. Our focus remains on helping small local charities where we can make a significant impact and I’m proud of the amount we have raised for this worthy local charity.”
Having completed their collaboration with Small Acts of Kindness, Debenhams Ottaway will now begin a new chapter after announcing a three-year partnership with The OLLIE Foundation, a St. Albans-based charity working to raise awareness and prevent suicide among teenagers and young people.
IT boss urges businesses to prepare for new era of threats
Cyber resilience is not just an option – it is a business imperative, says a leading IT boss.
The comment from Jermaine Gibson, CEO and co-founder of Edge IT, follows the release of a cyber security and resilience policy update from Peter Kyle MP, Secretary of State for Department for Science, Innovation and Technology.
The update follows the announcement in last year’s King’s Speech that the Government would introduce the bill to strengthen the UK’s cyber defences.
Mr Kyle said: “In an increasingly dangerous and unstable world, we will not hesitate to protect our people from those who seek to do us harm. For too long, successive governments have failed to properly address the growing risk posed by cyber criminals and hostile states.”
Mr Gibson, who launched his Letchworth-based Managed Service Prover (MSP) in 2012, believes the
Government’s move is both urgent and overdue.
He said: “This bill is a wake-up call. Cyber crime isn’t just targeting large enterprises – it’s hitting SMEs, schools, charities and healthcare providers. If you hold data or provide a service, you are a target.”
“At Edge IT, we’ve been helping businesses prepare for this shift. A reliable MSP is no longer just about support – it’s your first line of defence.”
Edge IT acts as a strategic partner – anticipating risks, implementing defences and ensuring clients meet evolving compliance standards.
“Small businesses often don’t have the time or expertise to handle the complexity of modern cyber threats. We bring enterprise-level capability to organisations that can’t afford a full in-house team. That’s where we make the difference.”
As a vocal advocate for strengthening local business resilience, Mr Gibson regularly contributes to industry forums and events, championing the importance of cyber culture, leadership and strategic IT planning.
“Technology should empower your business, not endanger it. The organisations that will thrive in this new era are those who treat security as a strategic pillar – not just a technical concern.”
Homeless people supported by construction giants to build a future
A leading construction company has been working with a group of homeless people to support them in preparing for the next step of their journey.
The seven companions of Emmaus Hertfordshire have been attending workshops run by Willmott Dixon to help them rebuild their confidence and start looking at future opportunities.
Natalie Sidey, social value manager, said: “These are decent people from good backgrounds who need support to appreciate their own value.”
Emmaus is a national charity that differs from other homeless hostels as those who are provided with a home are encouraged to gain new skills through the charity’s social enterprises.
Work is an integral part of community life at Emmaus and provide the
companions with hands-on, practical work experience and training to prepare them for the time they feel ready to move on.
Natalie said: “One of the key concerns is their lack of self-confidence. Life has dealt them a difficult hand to play and we want to work with them to support their personal growth. Their experiences at Emmaus can be used in the real world, but it isn’t easy for them.
“At our first workshop, we had very open and honest discussions and the companions talked about their situation and the challenges they face. There is a stigma around homelessness and many employers won’t even consider interviewing someone without a home.
“But what is apparent is that these companions have important life skills and experiences that can be beneficial to organisations.”
Willmott Dixon’s first session was attended by Annie Brewster, Hertfordshire’s High Sheriff. Natalie said: “She joined in the whole session, asking questions and was very interested in what we were doing.”
Annie said: “It was quite wonderful to watch Natalie with the Emmaus companions, starting a journey to help them create their next chapters as part of Hertfordshire’s fabulous national award-winning construction company Willmott Dixon’s ‘Purpose Beyond Profit’ ethos. Thank you so much for your expert support.”
Future sessions have been planned where mock interviews will be held to give the companions a taste of what they can expect when applying for jobs.
Natalie said: “We want them to build their own brand, and support them with developing CVs to give them the confidence to prepare for a life away from Emmaus.”
Harley Scott, community support manager at Emmaus Hertfordshire, said: “We are thrilled to be working with Natalie from Willmott Dixon to provide our companions with valuable opportunities to become more workready and develop essential skills. This collaboration is a fantastic example of how partnerships can create meaningful pathways towards independence and long-term employment.”
For further information about Willmott Dixon, visit willmottdixon.co.uk
Technology service provider named one of UK’s best places to work
A company providing outstanding levels of IT support and customer service has now been endorsed for its exceptional employee wellbeing and commitment to growth at the Best Workplace Awards.
The announcement was made at the awards at London’s Grosvenor House, where ITVET was ranked 12th in the medium-sized business category. The event, hosted by comedian Richard Ayoade, celebrated the top companies that go above and beyond in creating outstanding workplaces for their employees.
Over the past two years, ITVET has heavily invested in employee wellbeing, professional development and a range of attractive benefits. From private medical cover to paid wellbeing and volunteering days, and enhanced maternity and paternity benefits, the company has shown a real commitment to supporting its team. These efforts have created a culture where employees feel valued and supported, contributing to ITVET’s success.
Daryl Fuller, CEO of ITVET, said: “I am absolutely delighted that ITVET has been recognised as one of the Best Places to Work in the UK. We work hard to make sure our people feel happy,
supported and appreciated every single day. Our culture is all about teamwork and providing top-quality service for our clients.”
Great Place To Work is the global authority on workplace culture with ranking based on a comprehensive evaluation process.
The Last Word
Julie Palmer
Editorial Manager Strand PR
At the start of your career, no matter what level of education you have achieved, you don’t know everything. That will only come from experience and you need to be ready to listen and learn from those around you.
What
do you do?
I am responsible for the content created for our range of clients and it can include everything from magazine features to press releases, social media to email marketing. With a background in journalism and a love of the written word, it is the perfect job for me.
Who
do you work for?
I joined Strand PR, a full-service marketing agency, in 2019, originally as a Senior Account Manager before being promoted to Editorial Manager as the company grew. I am incredibly proud to work for a much-loved and respected business.
What advice would you give someone starting out?
Be humble and open to learning. At the start of your career, no matter what level of education you have achieved, you don’t know everything. That will only come from experience and you need to be ready to listen and learn from those around you.
What has been your proudest moment?
Becoming the first full-time female sports reporter in the North of England. I don’t think I appreciated the significance of that at the time, but now, when I see so many women writing about, presenting and commentating on sport, I realise I had an important role to play in creating a pathway for future generations.
What are the biggest challenges facing your sector?
There are undoubtedly challenges with AI as it creates ethical dilemmas around authenticity and originality. I also think there is a general lack of trust regarding what appears on media platforms and it’s important that PR practitioners continue to act professionally and uphold the highest standards of integrity, ensuring that the information we share is accurate, transparent and genuinely serves the public interest.
How has being a member of the Chamber helped your business?
Strand was a member of the Chamber before I joined and it continues to play an important role, providing opportunities to connect with the Herts business community with its range of events.
