“Everything from Tin Tacks to Tractors!”
Managing Director Gavin Pell, explains how versatility has been key to the success of Chandlers Farm Equipment for almost 90 years. Troy launches Trojan Tools | New BAGMA Training Guide | Industry News
BAGMA membership more important than ever
Dear members and industry colleagues.
I hope with the positive change in weather that you are all now busy as we are well into the summer season.
As an organisation, BAGMA have been busy visiting many of the events and shows that have already taken place this year – it has been reaffirming that at them all, we have been so well received. Most recently, we attended The Great Yorkshire Show and exhibited at The Royal Highland Show.
by
Peter Heming
BAGMA President
It was great to see so many BAGMA members visiting or exhibiting, including Pollock Farm Equipment. Pollock’s have been trading for over 157 years, and have been exhibitors at the show for an estimated 80 years! We also enjoyed
Peter Heming
BAGMA President peter@heming-engineering.co.uk 07831 585476
Nick Darking
BAGMA General Manager 07512 327109
Richard Jenkins
BAGMA Business Development Manager 07432 290605
Kari Hearn
BAGMA Training and Administration Manager 07874 876999
catching up with members at our latest Connect meeting at John Deere – a big thank you to them for hosting us so well.
The recent general election will potentially lead to uncertainty within the industry and wider economy. As political direction and topics like rural payments all come under scrutiny over the next few months and years, we all need to be vigilant and mindful of how potential changes will affect our businesses.
The reports on reduced tractor registration is definitely an indicator of the brakes being applied with respect to spending in agriculture. That being said, the 50hp and below tractor sales remain reasonable which is hopefully an indicator that some aren’t relying on farm payments and are confident in investing in the future.
It’s in times like these that being a BAGMA member is more important than ever. Not only will we be keeping members informed of any and all potential changes the new Labour government may impose, we will be continuing our work behind the scenes – in conjunction with the AEA – to steer them into viewing our industry favourably.
Wishing you all the best in these interesting times.
Hannah Desborough BAGMA Administrator 07842 431468
For all advertising and media enquiries please email: admin@bagma.com
BAGMA
Samuelson House 62 Forder Way
Hampton
Peterborough PE7 8JB 01295 713344
Editorial & Production Pan Publicity Ltd 01493 440047 www.panpublicity.co.uk
BAGMA News
2 We Are Land-based Engineering
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BAGMA gains Kuhn Farm Machinery and Redexim UK as Industry Partners Troy Launches Trojan Tools
LE-TEC announce the winners of their Technicians For 2024 competition
BAGMA Training
8 Expert’s View
BAGMA launch new Training Guide
10
Ringing the changes withUtility Options and Is your payment provider right for your business? - Global Payments
12
Member Profile
“Everything from Tin Tacks to Tractors!” Gavin Pell explains the key to the success of Chandlers Farm Machinery.
16
Out & About
EuroTier 2024. Groundsfest introduces Machinery Nation LIVE. Kubota (UK) to host BAGMA Connect. BAGMA Golf Day a sell-out. Diary Dates.
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Industry News
The latest industry news - Etesia Hydro 80 at Repton School. P Tuckwell aquires Tomlinson. Toro Student Greenkeeper of the Year finals. New approach to Land-based Engineering apprenticeships.
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Connecting With Mel Gardner, General Manager at Pöttinger UK discusses her experiences in agriculture.
BULLETIN BOARD
60 YEARS OF TRACTOR HISTORY
A custom wrapped tractor was a focal point on the Ernest Doe stand at the Suffolk Show 2024, celebrating 60 years of tractor history between the dealership and New Holland. The purpose-built Basildon plant, opened in 1964, quickly became a global manufacturing hub for tractors. 60 years later, New Holland and Ernest Doe continue to enjoy a successful partnership, working together with farmers season after season.
BAGMA WELCOMES TWO
BAGMA gains two new industry partners
BAGMA is very pleased to welcome two new industry partners, in the form of Kuhn Farm Machinery and Redexim UK.
Kuhn was formed over 190 years ago, with Kuhn Farm Machinery operating in the UK for over 50 years. Today, they supply a range of implements across the arable, grassland, livestock and amenity sectors. It also has technology options and connected services via the MYKUHN platform for end users. From ploughs to power harrows, sprayers to spreaders, tedders to terminals, and mergers to mowers, the range has evolved over decades to offer users a complete line-up of machinery, supported by an extensive UK dealer network.
Redexim UK have a rich history of supplying a vast selection of equipment critical to successful fine turf and sports turf maintenance for over 40 years.
James Tuckwell and Gavin Pell have been named the newest members of the BAGMA Council. James, Managing Director of Tuckwells, is the third generation of his family to take the helm and is proudly leading the dealership into their 70th year in the agricultural industry. A big birthday is also on the horizon for one of the UK’s largest AGCO dealers - Chandlers Farm Equipmentwith Gavin Pell steering the company towards their 90th year in 2025.
The pair were warmly welcomed by BAGMA President Peter Heming and General Manager Nick Darking at the meeting held in early June.
UK AGRICULTURAL TRACTOR REGISTRATIONS – JUNE 2024
Month: 869 Units -23.0% change (compared with June 2023)
Year to Date: 5,882 Units -13.2% change (compared with January-June 2023)
Based in Telford, Shropshire, Kuhn has an extensive storage facility and parts warehouse, readily available to support customers during breakdowns, with quick access to spare parts to maintain output.
Within their portfolio are solutions for aeration, seeding, topdressing, scarification and renovation to keep natural and artificial playing surfaces in first-rate condition.
Notable product has been a hallmark of Redexim UK over the four decades, with the iconic Verti-Drain® still the flagship product.
On becoming a BAGMA Industry Partner, Redexim UK Commercial Director Paul Langford expressed, “This is a great opportunity that benefits not just Redexim and our dealer partners, but the wider groundcare industry. We’ve already taken advantage of some of the BAGMA benefits including putting the sales team through their Handover & Installation training course. We also look forward to networking with other members as a sponsor of the upcoming BAGMA Golf Day this September.”
Tribute to Jonathan Swift
BAGMA were saddened to learn of the passing of Jonathan Swift, former Director General of the British Hardware Federation and Director General of BAGMA from 1973 to 1986.
Jonathan brought BAGMA into the BHF Association in 1984 and continued in his role of Secretary General of the International Hardware Association until 2011.
He was instrumental in building the BHF into today’s Bira, representing independent hardware and agricultural businesses, lobbying Government during the difficult period in the 70s and 80s when interest rates hit over 17% and inflation rose to 24% - thus making the BHF an essential campaigner for retailers during these hard times.
Jonathan will be remembered for his powerful personality and towering
speeches. He had an ability to make everyone he worked with feel special and important and always ensured that members’ needs were at the heart of all decisions.
He will be greatly missed by all his former colleagues and everyone who knew him.
Troy launches Trojan Tools
For independent businesses, balancing a diverse product range with limited storage space and navigating minimum order quantities can feel like a constant juggling act.
The answer is Trojan Tools, a new exclusive online portal designed to empower Troy members, streamline operations and unlock exciting new growth opportunities.
Lower minimum order quantities (MOQs) and improve flexibility
Traditionally, stocking a wide variety of tools is constricted by high MOQs from suppliers. Trojan Tools leverages the Troy membership’s collective buying power, allowing access to a vast product range with significantly lower MOQs. This frees up cash flow and lets you cater to niche markets or specialised requests.
One-Stop Shop for multiple brands
Trojan Tools eliminates the hassle of managing multiple suppliers with different minimum orders and logistics. Purchase across various product lines with ease, saving you time and resources to focus on your customers.
Benefits for your independent business:
• Expand Market Reach: Attract new customer segments by offering a wider range of tools and brands
• Increase Product Offering: No longer restricted by high MOQs, you can cater to diverse customer needs
• Boost Sales and Profitability: A broader offering translates to increased sales and potential margin maximisation
• Streamline Purchasing: Save time and resources with a user-friendly online portal for browsing and ordering
Take advantage of an exclusive 5% discount on Spectre Tools with code
Spectre Tools by Troy
Gain exclusive access to a high-margin line of hand tools, power tool accessories and outdoor tools, perfect for catering to a budget-conscious customer base and boosting your overall sales volume. Spectre
is exclusively distributed by Trojan Tools for the independent supplier market.
Beyond Products: The Trojan Advantage Trojan Tools is more than just a portal; it’s a gateway to growth. Together with reducing stock management challenges, Trojan Tools allows you to experiment with new product lines without significant upfront investment.
allows you to purchase smaller quantities” adds E-Commerce Executive Tyler Anstey. “This minimises financial risk and allows you to experiment with new product lines without significant upfront investment.”
Exclusive to Troy members, request your login credentials to unlock the power of Trojan Tools and conquer new markets, attract new customers and ultimately, boost your bottom line. www.trojanonline.co.uk
Ryan Coulton, Head of Trojan, says “The advantages of utilising Trojan Tools extend far beyond the brand diversity it offers. Expand your product portfolio and go beyond your usual stock to cater for a broader customer base. Trojan Tools opens doors to new market sectors, enabling you to offer a wider variety of products and attract new customers who may not have considered your shop before.”
Warehouse Manager Rob Van-Huysse also comments, “Stock your shelves with a diverse range of well-known brands alongside the lowcost-high-margin Spectre products. This allows you to cater to customer preferences and offer a selection that resonates with a wider audience.”
“Unlike traditional supplier relationships, where large upfront orders are often a requirement, Trojan
by Nick Darking BAGMA General Manager
High Spirits at Highland!
We’ve talked a lot about the weather for the first half of the year, though I don’t think anyone can blame us when it’s had such a significant impact on our day-to-day business. It was therefore refreshing to enjoy a few days in the (mostly) glorious sunshine at The Royal Highland Show –which demonstrated how much a drop of the golden stuff does to lift spirits! I’m still talking about the sunshine I assure you… Organisers reported a record-breaking turnout of over 220,000 visitors across the four days and Ingliston was, once again, abuzz with the very best achievements and innovations that the agricultural sector has to offer.
It was fantastic to see lots of faces old and new. We were also lucky enough to be joined on our stand by a number of our service providers, including Ibcos Computers, Troy and Swiss Finance who helped to spread the word on BAGMA benefits and savings with everyone who stopped by.
While we were at the show, I received notification that changes are afoot with Land-based engineering apprenticeships. The LE-TEC Apprenticeship Working
Group have been engaged in the revision of both the Level 2 Land-based Service Engineer and Level 3 Land-based Service Engineering Technician apprenticeship standards – the review of which will require employers and training providers to change their approach to the recruitment and development of apprentices.
The new apprenticeship structure will follow a logical progression path where the standalone Land-based Level 2 apprenticeship will lead onto a standalone Level 3 apprenticeship for those wishing to do so. In future there will be no possibility to enrol apprentices onto the outgoing Level 3 apprenticeship.
Further details on the new apprenticeship standards, coming into force later this year, can be found on page 19 and in full on the BAGMA website.
Increasing the availability of appropriate levels of training and providing a clearer progression route to careers in the sector can only be a good thing - BAGMA look forward to seeing the principles in practice. For support on this, or anything else we can help you with in your business, please get in touch.
Could you generate revenue through rental?
Renticy help retailers rent their stock to customers, both online and in-store.
We’re passionate about providing a new way to think about payments by offering rental as a sustainable way to generate new revenue.
With millions of consumers preferring to rent or buy second-hand items, rental services can boost your income significantly—up to five times more than a regular sale. This can be especially useful during economic downturns when traditional sales might be slow.
Other benefits of offering a rental service:
• Product Showcase - Renting allows customers to try out your products before
making a purchasing decision. This can increase trust and confidence in your brand and products.
• Stock Turnover - Renting helps manage stock, ensuring products are utilised by reducing the risk of overstocking. Renting works especially well on used and refurbished stock.
Our platform is easy to use and quick to set up. It handles everything: rental origination, fraud screening, contract setup and payment collection. All you need to do is fulfil the orders. Plus, every rental is covered by our +Renticy Protect guarantee, which ensures full value payment in case of non-return or damage.
As a special offer for BAGMA members, we’re giving you exclusive FREE access to Renticy. This is a no-risk opportunity to explore how rentals can benefit your business.
To get started, simply register your interest by scanning the tag or visiting: www.renticy.com/bagma
Try Renticy today and see how easy it is to open a new revenue stream for your retail business!
LE-TEC announce the winners of ‘Technicians For 2024’
The Land-based Engineering - Training and Education Committee (LE-TEC Ltd) are proud to announce the winners of their Technicians For 2024 competition. The annual competition, now in its 5th year, is designed to find and celebrate the UK’s best technicians in the Land-based Engineering sector. Two routes of entry were available – the traditional video entry method, or a new format where employers or lecturers could nominate outstanding students or employees within their network.
As an industry collaboration, the LE-TEC Ltd judging panel consisted of representatives from IAgrE, BAGMA and the AEA alongside industry independents. Aiming to highlight the skills and passion for the sector, the judges were extremely impressed by the enthusiasm shown in the entries received and after much deliberation they shortlisted their top three entrants.
The Land-based EngineeringTraining and Education Committee (LE-TEC Ltd), a Private Company Limited by Guarantee, is sponsored by three main industry bodies: The Agricultural Engineers Association (AEA), British Agriculture and Garden Machinery Association (BAGMA) and the Institution of Agricultural Engineers (IAgrE). Its aims are to promote training and education for people working with farm and horticultural machinery and associated areas.
As an industry collaboration, LE-TEC is looking to tackle one of the biggest current issues the agricultural and outdoor power equipment sectors face today: that of skills. The training and recruitment of youngsters for our industry, particularly in respect of attracting young talent into our manufacturing and retail base, is ever more critical. As an industry, we face a huge crisis in the skills gap if we do not start to look more pragmatically about enticing a new intake of recruits. We then must offer them a progressive career path which recognises skills and competence levels within the technicians’ and customer service related roles.
3rd Place – Mark Donaldson (below) from Gammies Groundcare winning a Kubota 8 Drawer Rollcab with Ball-Bearing Slides.
William was originally nominated by his lecturer at East Durham College and when asked about the win, Mike Herrington had this to say, “Will’s contribution to training and development is outstanding and he is a credit to himself and Russell’s”.
“We are thrilled that Will has been crowned the winner of Technicians
for 2024!” added John Jackson, Group Aftersales Manager at Russells. “His dedication to the Land-Based Engineering industry is truly inspiring and he’s a vital part of the Russell’s team. We couldn’t be prouder of his accomplishments.”
Lisa Carty, Service Manager at Oliver Landpower Ltd comments on Zac’s second place win - “Everyone at Oliver Landpower is so pleased with Zac’s award. Zac’s attitude to all aspects of his work is second to none, whether that is the admin side or his engineering side. It really helps keep our service department moving. He has the can-do attitude and will always go above and beyond to ensure his work is carried out to a high standard. Zac is an absolute credit to Oliver Landpower and the agricultural industry.
Mark Donaldson, Groundcare Technician at Gammies Groundcare said, “I am exceptionally honoured to be awarded third place for LE-TEC Land-based Engineering Technicians For 2024. I would like to express my gratitude to the judges for recognising my passion for this work and I hope to use this award to encourage more apprentices and future young engineers and show them just how much there is to achieve within this industry.”
Les Gammie, Branch Manager, added “We are extremely proud of Mark for achieving this award from such a prestigious judging panel within the industry. It’s great to see young engineers, as the future of our industry, being recognised for their hard work and dedication.”
The competition will return for its 6th year in 2025.
You can find out more on social media by following @WeAreLandbased, visit www.wearelandbased.engineering and reach out directly to get involved at: info@wearelandbased.engineering
2nd Place – Zac Wallis (below) from Oliver Landpower Ltd winning a Makita UK Cordless Grease Gun.
1st Place – William Harland-Knight (top right) from Russells winning a £150 gift voucher of their choice.
Perennial’s new website better supports people in horticulture
BAGMA are proud to be partners of Perennial, the UK’s only charity that helps people working in horticulture and those retired from their career.
Perennial has recently launched an updated website (perennial.org.uk) to improve the support for the professionals within the industry.
The improved platform offers enhanced resources and a streamlined user experience, providing access to essential resources to those navigating the challenges of the horticultural sector.
The current climate is tough, particularly for those working in horticulture. Health issues, both physical and mental, are on the rise and getting timely appointments or access to care is getting harder. Housing concerns are more prevalent with worries about accommodation and not having access to supporting services or food security.
Jonathan Sharpe, Marketing Manager at Perennial says “During 2023 we experienced an unprecedented 42% surge in demand for our services, underscoring the critical need for robust support systems. At Perennial, we aim to empower individuals to utilise our free resources, enabling them to address and manage their situations proactively before they escalate.”
The updated site caters to a wide range of horticulture professionals, including:
• Gardeners
• Grounds maintenance operatives
• Greenkeepers
• Landscapers
• Arborists
• Foresters
• Garden designers
• Garden centre employees
• Nurseries and growers
On the site, users can find resources on topics ranging from mental and physical health tips to managing finances and advancing careers. Whether it’s managing seasonal hurdles or unexpected challenges, Perennial’s new website is where people can turn to for useful advice and support.
In addition to strengthening the resource library, the user experience has been prioritised to improve navigation and accessibility for visitors. Perennial aims to remove barriers for people accessing support and empower horticultural professionals to make informed decisions about their well-being and careers.
As of January 2024, with nearly 98% of the UK population online, Perennial is harnessing the power of digital technology to offer optimal support to the horticultural industry. Through self-serve resources and preventative tools, we aim to cultivate a thriving community and empower individuals to thrive in both their personal and professional lives.
To find out more about the help and support provided by Perennial, visit: www.perennial.org.uk
BAGMA launch new Training Guide
BAGMA have introduced a new brochure, outlining their tailored training courses for the agricultural, construction, garden and groundcare machinery industries. Available to view in full on the BAGMA website, the guide contains details on the technical training programmes – constructed in conjunction with industry stakeholders, dealers, manufacturers and other leading training bodies.
Designed to suit your business needs, the objective of all BAGMA training courses is to raise standards across the wider industry. Each course is delivered by independent approved trainers, at BAGMA training and assessment centres or at a venue local to you (subject to trainer availability).
Best of all, BAGMA members get 20% off all our training courses.
Available Courses for 2024
Agricultural Tractor Trailer Scheme (ATTS)
A comprehensive two day training course for competent technicians with proven technical knowledge and experience of either agricultural or related off-highway vehicles.
The course delivers theory and practical guidance including Agricultural (road) vehicle rules and regulations; Tractor and trailer braking systems – their design, construction and operation; Inspection and assessment of agricultural vehicle build specification and physical condition/
roadworthiness; Verifying correct operation of tractor and trailer braking system components; Measurement of tractor and trailer braking system performance (both theory and practical testing); Inspection and test result recording and certification.
Thorough Examination of Machinery and Equipment for Serviceability (LOLER) Provides technicians from a relevant engineering background with several years’ experience of agricultural, horticultural and plant machinery with the practical guidance in the Thorough Examination of Lifting Machines and Equipment Under Regulation (9) of the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER 98).
Candidates will gain an understanding of all aspects of the Thorough Examination procedures and related legislation and will be able to conduct Thorough Examinations and complete the required report and risk assessment forms, covering Counterbalanced Industrial Lift Trucks, Telescopic Material Handlers, Rough Terrain Lift Trucks, Foreend Loaders, 360° Excavators and Lifting Accessories.
Candidates will be continually assessed to meet the requirements of the scheme through the BAGMA / CFTS accreditation process.
Air Conditioning Servicing & Refrigerant Handling Assessment
This course, with both practical and theoretical sessions, provides new and experienced technicians with the knowledge required to ensure competence and safe recovery and filling of refrigerant and servicing/diagnostics of Mobile Air Conditioning systems (MAC). Covering requirements of EC Regulation 307/2008, EC Regulation 842/2006 on certain fluorinated greenhouse gases (the F gas Regulation).
Following the successful completion of a practical/multi-choice theory assessment set by City & Guilds, the technician would be awarded City & Guilds 7543 Certificate in Mobile Air Conditioning Systems; Refrigerant Handling for Mobile A/C Systems; Basic Mobile Air Conditioning principals (Testing and Servicing Mobile A/C Systems).
Handover and Install Products and
Services to Customers
This one day course provides dealer staff with practical guidance in the relevant legislation, areas of responsibility, methods, recording, reports for installation of products and services. Candidates will be continually assessed for accreditation under the BAGMA Installation Scheme, developed in conjunction with the Health & Safety Executive, on the following areas; Health and Safety legislation and procedures; Site specific risk assessments; All aspects of the installation process; How to carry out an installation using a systematic process; The importance of the operator’s handbook; The Safe Stop procedure and its importance; The difference between new and second hand machinery installations; Duty of care to their customers.
To find out all about BAGMA Training courses scan here
Don’t just take our word for it…
“Lister Wilder have been BAGMA members for many years and we really value the Handover and Installation course that they offer. Every team member that is involved with delivering and installing machinery, to which there are currently around 35, attends the course at the start of their employment with Lister Wilder and a refresher course is then attended every three years. This course is extremely important as it ensures we are providing a professional service to our customers and guarantees that any items purchased from us are installed consistently and safely, in the correct manner every time. This provides peace of mind to the management team, knowing that we have played our part in minimising potential accident risks that can occur within our industry. The trainers that deliver the courses are always experienced industry experts, and their knowledge and understanding demonstrates credibility with new team members. This leads to participants who are engaged in learning, which is then applied on every delivery in the field.”
Phill
Hughes, Sales & Hire Director, Lister Wilder Ltd
Would you like to become an ISEKI dealer?
Would you like to become an ISEKI dealer?
The unbeatable ISEKI SXG range of mowers enable cutting and collecting in the wet without clogging up, ideal for the homeowner requiring the next step up in garden maintenance machinery. For the homeowners who require a subcompact tractor the TXGS24 is the most versatile and powerful tractor on the market. ISEKI compact tractors and mowers are designed and manufactured in Japan with over 90 years experience for quality that lasts.
The unbeatable ISEKI SXG range of mowers enable cutting and collecting in the wet without clogging up, ideal for the homeowner requiring the next step up in garden maintenance machinery. For the homeowners who require a subcompact tractor the TXGS24 is the most versatile and powerful tractor on the market. ISEKI compact tractors and mowers are designed and manufactured in Japan with over 90 years experience for quality that lasts.
Contact us and apply to be an ISEKI dealer today, visit www.iseki.co.uk or call 01473 599266.
Contact us and apply to be an ISEKI dealer today, visit www.iseki.co.uk or call 01473 599266.
www.iseki.co.uk
www.iseki.co.uk
Ringing the changes
by Jane Bates
Utility Options
If your business uses traditional telephone services, are you prepared for the PSTN Switch Off?
The Public Switched Telephone Network (PSTN) has been the backbone of telecommunications for almost 150 years, enabling voice calls for residential and business users across the UK. However, with the rapid advancement of digital technologies, the time has come for the PSTN switch off. That’s why our UK Network provider, Openreach, have made the decision to switch off the old copper-based network by 31st December 2025.
The All-IP Future
The switch off of the traditional telephone network is primarily driven by the aging technology and advancements in telecommunications.
Instead of copper wires, Fibre To The Premises (FTTP) uses fibre optic cables to provide internet services, making it much more robust than the legacy network and offering speeds of up to 1Gbps. For those unable to access FTTP right now, SOGEA is the best option for future-proof connectivity. Using a combination of copper and fibre technology, SOGEA provides speeds
of up to 80Mbps with no need for a landline.
Implications for Consumers
Traditional landline phones will become obsolete and consumers still needing a fixed phone will need to ensure they have a fibre-based broadband connection with compatible handset.
Benefits
• Improved Reliability – Fibre has far less points of failure
• Higher Speed – Fibre has a great deal more bandwidth, so data transfer is much faster
• Lower Cost – New technology is cheaper to run and maintain
• Greater Flexibility – Using VoIP means that you are not tied to the office
Make the move
The PSTN switch off marks the end of an era in telecommunications, but it’s also the beginning of a new digital future. While it poses challenges for businesses and consumers, it also opens up new possibilities with advanced digital communication technologies. It’s important you jump onboard and embrace this change, to ensure no loss of service.
Our expert team can help you future proof your lines and broadband today. Contact us on 0800 195 0123 or email: enquiries@utility-options.co.uk
Is your payment provider right for your business?
Alan Irwin,
VP of Product and Solutions, Europe at Global Payments,
explains why selecting the correct payment provider is crucial for the success and growth of your business.
Payment providers are an essential channel which enable your business to receive customers’ payments quickly, reliably and at a minimum cost. Whilst you may already have a contract in place with an existing payment provider, now is the right time to ensure they’re fully meeting your business needs.
Perhaps you’re still using your bank for invoicing or are finding your provider isn’t offering all the payment options your customers prefer. Either way, it’s important to have a provider who can deliver on the important things that support your business growth, offer customer insights, and make your business run more smoothly.
Integration tools
The task of choosing a payment provider is often overlooked as it can be both tricky and time-consuming to know who to opt for from all options that are out there. But don’t get distracted by flashy deals and big promises.
The first step is to identify the providers that can seamlessly integrate with your other business tools and technology, including your point of sale and e-commerce platform. You don’t want to end up overhauling your whole system.
Scalability to support the future growth
As your business grows, so will your payment needs, often with sharp increases in the number of customer transactions. It’s important to consider the cost effectiveness of scaling your business, and how a good payment provider can play a part.
A scalable payment provider should be able to handle high volumes of transactions, new locations, and support multiple payment methods and currencies.
Fast payment processing and funding
Any delays in processing payments can create difficulties for your business, potentially leading to a loss of customers.
A strong cash flow is key to ensuring your company gets off the ground successfully. This means having a payment provider that can offer next-day settlement as this will minimise business disruption and help in optimising revenue.
by Alan Urwin Global Payments
Selecting the right payment provider for your business is vital for success. By addressing this head-on, businesses can pave the way for smooth operations and business growth.
Find out if Global Payments can help you by visiting our website: www.globalpayments.com
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First class service, today and tomorrow
We sat down with new BAGMA Council member Gavin Pell to discuss how service and support remains the key focus across their 16 depots and how Chandlers are playing their part in attracting the talent of tomorrow.
Tell us about the history of the business and how you, personally, became involved.
Chandlers started out in Grantham in 1935 when Mr Des Chandlers purchased an ironmongers’ shop on Westgate in Grantham, just next to the cattle market and invited his two school friends Joe Pell - my grandfather - and Tom Caunt to work for him in his new enterprise. Des, a farmer’s son from the Vale of Belvoir, had been producing large sectional wooden chicken sheds at his family farm and was looking for a larger premises to work from with better transport linksthe location in Grantham adjacent to the East Coast Mainline was a great place to develop his business. The existing ironmongers business that had traded on that site for the previous hundred or so years was somewhat incidental, but as the premises was purchased from a bankruptcy sale, it came complete with all the stock. My grandfather was employed to run this side of the operation. With all three of them having a farming background, along with the rapid expansion in the mechanisation in farming and the convenient location of the operation near to the cattle market, business flourished and my grandfather, Joe Pell began supplying farm implements to local customers. With the acquisition of the Massey Harris
franchise in the late 1930’s the business developed strongly in the supply and service of tractors, then combines when they were developed by Massey Harris, the pioneers in the combine harvester market.
Whilst growing up I spent time in the parts department on most Saturday mornings and as a small boy in MF overalls and Wellington boots attended many of the local agricultural shows with my father. I then formally joined the business when I left Newcastle University in 2003 where I had studied Applied Biology and then extended my time studying by completing a PhD in Molecular Biology. I was fortunate to have had the opportunity to start out as
a junior salesman, covering the territory South of Lincoln - an area that still feels very much like home today - and learn what the job was really all about, hands on in the field demonstrating and using the products we were supplying and dealing directly with our farming customers, many of which I am pleased to say remain great friends today.
How has the company and its offering evolved during your tenure?
I was very fortunate to have joined the business at a time of rapid growth and development. My father Howard
▼ Chandlers also specialise in the supply of new and used pick-ups from KGM & INEOS Grenadier
Pell had taken on the management of the business in 1983 and there had been various expansions in the intervening years, leading to the acquisition of the agricultural business of Boston Tractors in 2001. This approximately doubled the size of the business, just prior to my involvement. Farming practices during my career have benefited greatly from the tremendous improvement in technology available to our farming customers and our business has evolved and adapted to service these increasingly sophisticated technologies. Tractors have drastically improved in comfort with much improved cabs and suspension, performance has increased with development of tyre technology, tyre inflation systems and smooth CVT transmissions, along with much
the sales team and in dealing with our key suppliers. I am fortunate to have a great team who have the responsibility to manage our sales, parts, service and accounts departments across our sites, each focusing on their areas of expertise. What is the split between the different sectors in which Chandlers operate?
We are first and foremost focused on our core Agricultural business, with this making up the bulk of our operation. However, our Groundscare, Country Stores, Forestry Equipment and Vehicles teams all make up a valuable and growing contribution to the overall business, benefiting from the scale of the machinery business in terms of premises and processes from IT, HR to transport. We are rapidly developing
higher hp machines being the norm. The quality and accuracy of the work done in the fields has improved with the development of precision electronic control of hydraulics and the adoption of RTK GPS steering, variable seed and application maps and the data driven farm management tools to handle and manage the processes.
Chandlers remains first and foremost focused on service. Our role in the industry is the provision of the service and support of our customers and the drive to ever greater technology has been the largest change in the business with our teams adapting to support these very high technology machines. You now have 16 depots covering 9 counties. How do you divide your time between sites to ensure things are running smoothly?
Teamwork is essential to the running of our business. The additional size and scale that has arisen from our expansion over recent years means it would be impossible to directly manage all of our sites personally. Having entered the business carrying out a sales role, I have a naturally greater involvement in the day-to-day operational management of
our Groundscare business – focusing on the import and distribution of the zero-turn mowers from Grasshopper built in the USA. We have taken the same approach with our Forestry Equipment business with Kesla, where we import the equipment and distribute the machinery ourselves in our local region but work closely with lots of other dealer partners across the country where we don’t have the local service support that these products require.
AGCO has been a major part of Chandlers success. How has this relationship developed and have there been any changes in the AGCO offering that have helped you to meet market demand?
AGCO are a fantastic partner in business. While we are not the longest serving Massey dealer in the country, we have been supplying equipment from Massey since the 1930’s and so the relationship has had a long time to develop. One of the greatest strengths that we recognise is that AGCO are fully focused on Agriculture and despite being a young company - established just over 30 years ago - they have made some excellent investments and established a
great line-up of brands. Massey Ferguson, Fendt, Valtra and the more recent joint venture with Trimble forming PTx Trimble, a brand which will have huge importance going forward with the ever increasing demand for high technology products. We have been very fortunate to grow with AGCO, both in terms of the area we cover across the country but also in terms of the amount of products we supply; from forage harvesting and grassland equipment, to the modern range of IDEAL combines. While we now supply MF and Fendt/Valtra through separate subsidiary companies, with teams dedicated to the different brands, this has been a natural progression to provide the appropriate focus to the ever expanding range of products that AGCO supply. We fully support the AGCO Farmer-First strategy which fits very closely with our service focused approach.
We have been particularly impressed with the Fendt brand and their market leading technologies with VarioDrive transmissions - the latest evolution of the Vario CVT - VarioGrip tyre pressure control and ID low rpm engine technology from AGCO Power.
Are you seeing an increase in the demand for electric vehicles in agricultural/groundcare situations, and how do you support these from an aftersales perspective?
With all businesses needing to consider their environmental impact, there has been a clear drive for the adoption of electric equipment but I think at this stage the main reason for uptake has been for performance reasons. With the electric hand held power tools outperforming the petrol engine equivalent in lots of applications. This will always be a more sustainable market
than purely for legislation reasons. We are currently in a transistion period for some of the precision agricultural equipment as well with the OPICO FarmDroid in particular - an excellent example of a technology that is maturing and proving to be a commercial success,
s Chandlers are proud to offer their own engineering apprenticeship programme – the Chandlers Academy run in conjunction with AGCO at Riseholme & Moreton Morrell Colleges and JCB at Reaseheath College.
“It is important that Agricultural and Groundscare dealers have a strong unified voice regarding the key challenges we face in the industry...”
solving the problems of a lack of suitable herbicides. The electric Corvus RTV has certainly also been a popular new product on the market. Have you experienced any challenges with your supply chain and how have you worked to overcome these?
The last 4 or 5 years have certainly seen a lot of turbulence in the supply chain with long lead-times on many products. This is not a new thing and our industry is very resilient. We were in the fortunate position to hold sufficient amounts of stock to cover most of our customers’ requirements and maintain a steady stream of supply. I think, in general, our suppliers faired pretty well in managing a difficult situation which certainly helped us in return.
Chandlers are longstanding BAGMA members – thank you for your support! In your view, what are the benefits of membership for you?
It is important that Agricultural and Groundscare dealers have a strong unified voice regarding the key challenges we face in the industry, especially in relation to changes of legislation that impact our ability to do the job for our farming customers. With BAGMA becoming part of the AEA, I can only see that this voice has been enhanced as the lobbying ability and contact with those in Government has been increased by this partnership. A recent case in point arose around the changes in supply regulations on red diesel that had initially appeared to create an unworkable situation. Ag dealers were unable to purchase and handle red diesel for use by our customers in new and used tractors – customers who were quite entitled to use the red diesel for their farming activities under the new regulations. Enquiries by BAGMA with the appropriate government departments resulted in a formal clarification of the rules that was shared with the fuel
suppliers and a workable solution found. It is this type of issue that BAGMA can be particularly effective in resolving by putting across not just the views of a single dealership but the collective opinion of the industry.
We were delighted to welcome you recently to the BAGMA council. What are the key issues and topics you’d like to see under the spotlight in this role?
I feel that the most important thing BAGMA can do for the dealer network is drive interest in the careers available in agricultural dealerships. While we all know what a fantastic industry this is to work in, with tremendous opportunities for anyone and everyone to progress and succeed, agricultural dealerships and agriculture in general is not viewed as a high-tech or exciting place to work by the general public. There is also potentially a lack of understanding by those in the teaching profession, who are responsible for guiding and influencing pupils, which is something that can certainly be improved.
The TV programme, Clarkson’s Farm has done a lot to engage the public in farming highlighting the realities of what a farmer has to do to be successful and I think the door is wide open to promote employment in dealerships and BAGMA has a pivotal role to play in this. I will be attempting to engage the dealer network in supporting initiatives such as We Are
Land-based Engineering to drive the next generation of engineers, sales and parts personnel that are key to the success of our businesses and industry as a whole. With a landmark birthday on the horizon, what does the future hold for Chandlers?
Service Dealer Ad half page 20062024_print 1.pdf 2 20.06.2024 19:27:14
We are certainly looking forward to raising a glass in 2025 to celebrate 90 years of serving the local farming community – and will have something special to share with our customers next year about the latest chapter in our story. With a young family currently aged 9, 7
s Chandlers’ rapidly developing Groundscare business features the import and distribution of the well built Grasshopper zero-turn mowers. They have opportunities for additional dealer partners in some regions of the UK, anyone interested is welcome to get in touch.
and 5, I am optimistic that the future is as bright for Chandlers and our farming customers as it has been for myself and one of the next generation will be interested in joining the business in the future.
www.chandlers.co.uk
EuroTier 2024 to showcase global innovations in farming and livestock management
EuroTier, taking place 12-15 November 2024 in Hanover, Germany, is again garnering significant attention from global players in the animal farming and livestock management sectors. With an impressive count of more than 2,000 exhibitors from 51 countries already
Get ready for an exhilarating new addition to GroundsFest
2024: Machinery Nation LIVE – a dynamic feature, brought to you by YouTube sensations Machinery Nation.
Machinery Nation LIVE will see the best products from the top brands compete in the ultimate machinery face-off. Witness top brands from across the globe showcase their products in thrilling live comparisons. These face-offs will feature in-depth tests as the machinery is put through a series of fun, entertaining, and rigorous trials. This is your chance to see which products come out on top in various categories such as petrol vs. battery, agility, power and more. There will also be the opportunity to compete against friends and colleagues, testing your skills to be in with a chance to win fantastic prizes.
Machinery Nation duo James Hayes and Joshua Smith shared their enthusiasm: “GroundsFest is absolutely brilliant; there is a nice vibe and a good buzz about it. We think it is going to be the biggest date in the groundcare calendar as there is nothing quite like it. We are really looking forward to seeing everyone at this year’s event!”
confirmed, the event is poised to reach pre-pandemic levels.
EuroTier maintains the status of the world’s leading trade fair for animal farming, offering both the largest number of exhibitors and the most comprehensive technical program.
A major highlight of EuroTier 2024 is the World Poultry Show, featuring leading companies in the poultry sector and showcasing the latest advancements in poultry farming. Parallel events such as EnergyDecentral and Inhouse Farming - Feed & Food Show further enhance the breadth and depth of offerings.
The presence of numerous country pavilions from prominent nations underscores the event’s international stature. Pavilions from Canada, China, Finland, France, South Korea, USA alongside the UK and Northern Ireland are already confirmed.
Under the main theme “We innovate animal farming” EuroTier 2024 will spotlight technical solutions and industry standards across multiple livestock sectors, including cattle, pigs and poultry. Additional topics such as sheep, goats, equine management, aquaculture, alternative proteins and direct farm sales will also feature prominently.
The technical program at EuroTier 2024, developed in collaboration with industry partners, promises a robust lineup of events and conferences addressing key issues in the livestock sector. From specialized spotlights like the “TopTierTreff” for live cattle breeds on rotating stage to thematic spotlights such as “AI in the poultry house” and “No docking” in pig farming, attendees can expect a wealth of insights and networking opportunities.
The three different Awards – Innovation Award, Animal Welfare Award and DLG Agrifuture Concept Winners – contribute to position EuroTier as a pivotal event driving innovation, collaboration, and progress in the animal farming and energy sectors. For further details all interested parties can visit www.eurotier.com
GroundsFest introduce Machinery Nation LIVE
Building on the success of its inaugural show last year, GroundsFest 2024 promises more exhibitors, unrivalled brands on display, hands-on demonstrations, free educational sessions and live music.
GroundsFest 2024 takes place on 10th and 11th September at Stoneleigh Park, in Warwickshire.
Register now for free at: www.groundsfest.com
BAGMA Golf Day is a sell-out!
Following the success of the inaugural BAGMA Golf Day & Dinner event last September, tickets were snapped up in double quick time for its return to Nailcote Hall on Wednesday 25th September 2024!
The day will consist of a welcome lunch from midday, followed by the golf –where teams will tee off simultaneously with a shotgun start to play round the deceptively-challenging 9-hole course twice. There will then be networking and drinks after the golf and before the three-course meal.
While tickets are sold-out for the golf part of the day, separate tickets remain
available for the networking dinner which can be obtained by contacting: admin@bagma.com
A big thank you goes to our headline sponsor ISEKI , along with the sponsors of the nine holes:Evopos, GKB Machines, Heming Eng., Kubota (UK), Novuna Business Finance, Redexim, SafetyAide, Salsco and Troy.
Kubota (UK) to host BAGMA Connect
The next BAGMA Connect meeting has been announced, taking place on Wednesday 16th October 2024 at the Kubota (UK) facility in Thame, Oxon.
Following on from the recent Connect event at John Deere, Langar, this is the next opportunity to network with, listen to and learn from industry peers and expert speakers. Refreshments will be available before the meeting, followed by a welcome from BAGMA General Manager Nick Darking. Mike Cullen from MCP Landbased will be speaking on training and education, who will be joined on the day by a number of other speakers including Stephen Howarth from the AEA and Neil Chrismas from BAGMA’s security specialists, Fog Bandit. Members, guests and non-members are welcome to join us between 09:00 and 16:00 hrs at the Kubota (UK) headquarters, Dormer Road, Thame OX9 3UN. The event is free to attend.
To book your place, please contact: admin@bagma.com
Mowing made easy: The Etesia Hydro 80 at Repton School
Maintaining the expansive grounds of Repton School requires precision, efficiency, and innovation.
For Andrew Butler, Head of Grounds and Gardens and his team, the introduction of the Etesia Hydro 80 ride-on mower has not only streamlined operations but also revolutionised the way they manage the school’s green spaces.
Repton School, nestled in the serene surroundings of Derbyshire, boasts extensive grounds that demand meticulous care. From ornamental gardens to sprawling lawns surrounding boarding houses, every corner of the campus requires attention. However, with limited time and resources, the grounds and gardens team found themselves struggling to keep up with the demands of manual mowing using pedestrian mowers.
Andrew explains, “There is a lot of mowing carried out around the boarding house where the team were previously using pedestrian mowers. I felt it was just taking too long, and then other jobs were getting neglected because of it. It just felt like the gardening team were out
mowing all the time and less time was being spent on the actual gardening.”
Featuring a hydrostatic drive and a robust 15hp twin-cylinder Kawasaki engine, the Hydro 80 offers unparalleled efficiency and output. Andrew recounts the transformation brought about by
the Hydro 80, stating, “Now instead of spending all week mowing, it literally takes just a couple of days.”
One of the Hydro 80’s most impressive features is its ability to navigate tight spaces with ease. Andrew notes, “The Etesia Hydro 80 allows us to get into areas where previously we had to use pedestrian mowers. These areas, which previously would have taken an hour or two, are now taking just 15-20 minutes.”
“Its ability to cut and collect in the rain is amazing too,” continues Andrew. “Even in heavy rain the Hydro 80 is out cutting, so again it improves our efficiency.”
As Repton School continues to uphold its reputation for excellence, the Etesia Hydro 80 stands as a testament to the power of innovation in grounds management, ensuring that the campus remains a source of pride and inspiration for all who visit.
For further information, please contact Etesia UK on 01295 680120 or visit: www.etesia.co.uk
P Tuckwell acquires Tomlinson Groundcare
P Tuckwell Ltd, the John Deere dealer across the South East and East of England, has completed the acquisition of Tomlinson Groundcare Ltd.
The acquisition, which has been agreed by respective owners James Tuckwell and the Tomlinson family, will see all employees and the existing branch location at Buxhall, near Stowmarket, retained.
BIGGA, Toro and Reesink UK reveal line-up for 2024 Toro Student Greenkeeper of the Year finals
The British & International Golf Greenkeepers Association (BIGGA) and co-founders and sponsors Toro and Reesink UK have revealed the line-up for the 2024 Toro Student Greenkeeper of the Year Awards. Now in its 35th year, the awards have helped unearth some of the brightest talents within the turf management industry and laid the foundations for decades of professional success.
Held at Oulton Hall in Leeds on 2-4 September, the finalists will compete in a series of challenges that are designed to test their technical knowledge and passion for the greenkeeping profession. Winners will then be crowned in the categories of Toro Student Greenkeeper of the Year and Toro Young Student Greenkeeper of the Year.
For more details on the finalists visit: www.bigga.org.uk/education
New approach to Land-based Engineering apprenticeships
by David Kirschner Independent Consultant to the Land-based Engineering Sector
The LE-TEC Apprenticeship Working Group have been engaged in the revision of both the Level 2 and Level 3 Land-based Service Engineering Technician apprenticeship standards.
The revisions are necessary for two reasons. Firstly, the mandatory update requirements imposed by the Institute for Apprenticeships and Technical Education (IFATE). Secondly, the need to produce bespoke, independent Land-based Engineering apprenticeship standards.
The Plant and Construction sector, who were originally included in the Land-based Engineering standards, now have their own apprenticeship standards. Plant and Construction employers however, are not excluded from using the bespoke Land-based Engineering standards if they consider the new standards align with their requirements.
The review has brought about important changes that will require both employers and training providers to change their approach to the recruitment and development of apprentices.
The new apprenticeship standards come into force later in the year, but action is required now by those employing apprentices from this point forward.
For more details read
Mel Gardner discusses her experience of the agricultural industry and her
current position as General Manager at PÖTTINGER UK.
Where did it all start for you? How have you seen the industry evolve over that time?
I grew up immersed in farming and agriculture, largely thanks to my father’s involvement in the industry. He managed various farms, from dairy to pigs, across South Africa and the UK. Later, he ventured into animal feeds and eventually founded a successful animal homeopathy family business. Weekends and school holidays were spent helping him out and trying not to cause too much mischief!
My official agricultural career began when I joined a tractor manufacturer as the Country Human Resource Manager. I later moved into the role of Country Dealer Development for the UK and Ireland. Today, I work for the Austrian family business, PÖTTINGER, as their General Manager, overseeing their UK agricultural implement business.
One of the most significant developments I’ve witnessed in the industry has been the rapid advancement of technology and its widespread usability. It’s fascinating to see how the dealer network has embraced the need to incorporate technology into their offerings, staying agile and responsive to market demands.
What do you think are the biggest challenges and opportunities within the agricultural industry?
The agricultural industry faces a range of challenges and opportunities today. On the challenge front, there are issues like climate change, regulatory pressures, input costs, lack of people coming into the industry and the need for sustainable farming practices. The industry must adapt to these changes to ensure longterm viability and productivity along with trying to understand where agriculture policy sits especially with the recent general election.
For me, a major opportunity is trying to attract more people into land-based roles. The land-based industriesagriculture, forestry, environment, horticulture, and amenity - are diverse, important, and exciting. We must continue to promote these sectors with enthusiasm to attract a wider audience.
To secure the future of agriculture, it’s vital to engage the next generations - Gen Y, Gen Z and Gen
Alpha. Organisations like IAgrE, the AEA, and NSL, along with numerous manufacturers, are already working to raise awareness and provide education about the industry and where our food comes from. Charities like Forces Farming recognise the potential in individuals with transferable technical skills, such as those transitioning from the military to civilian careers in many land-based and engineering roles, there have been some fantastic success stories through this initiative.
We must continue to challenge barriers and collaborate on developing the skills needed for the future. There have been significant efforts to attract women into agriculture, and today, I work alongside some incredible female leaders. It is our responsibility to ensure the next generation of women is educated,
How have PÖTTINGER adapted to these threats or opportunities? How is consumer demand driving innovation and what can we expect from PÖTTINGER over the next few years?
We are acutely aware of the challenges and opportunities, and have adapted by continuously innovating our product line to meet the evolving market needs. We are committed to integrating cuttingedge technology into our machinery to enhance efficiency and sustainability. Alongside this we are globally seeking to attract, develop and retain a wider audience into the business.
Consumer demands for sustainability and transparency are significant drivers of innovation. Over the next few years, you can expect PÖTTINGER to introduce even more advanced machinery designed to support sustainable farming practices
encouraged, and empowered to meet the world’s growing needs for food, fuel and fibre. This not only supports ESG investment and the drive for net zero but also positively impacts climate change.
Additionally technological advancements in machinery, data analytics, and automation are transforming how we approach farming. Precision agriculture, for instance, allows for more efficient use of resources, leading to increased yields and reduced environmental impact. This cycles back to the importance of fostering collaboration and the conversation to ensure our industry secures the talent needed for a sustainable future.
and improve overall farm productivity and ruminant health.
Lastly, what is the importance of BAGMA and other associations in supporting you and the wider industry?
Associations like BAGMA play a crucial role in supporting the dealer network. They provide valuable resources, training and advocacy, helping businesses to stay informed about industry trends and regulatory changes. For companies like PÖTTINGER, these associations offer a platform for networking, sharing best practices and collaborating on initiatives that drive the industry forward.
www.poettinger.at/en_uk#
Access initiAl legAl Advice
BY mAples solicitors llp
Founded in the late 1820’s, Maples Solicitors LLP has close to 200 years of experience in all aspects of Commercial Law – including commercial property, employment law and specialist areas such as agricultural law.
Via your BAGMA membership, you can access their Commercial Law telephone helpline - where a solicitor will be able to provide advice and an initial discussion on matters such as Contract Disputes, Consumer Protection Laws and other topics under the area of Commercial Law.
How you’ll benefit
l Legal advice without the cost and delay of booking your own appointment with a solicitor
l Advice to solve the issue yourself or a quote for any additional legal work
l Specialists in Contract Disputes, Consumer Protection Laws, Agricultural Laws, Land Purchasing and more
for commercial law enquiries please contact Daven Naghen at Maples Solicitors llp on:
daven.naghen@maplessolicitors.com or call 01775 722261
Please remember to quote your BAGMA membership number
memBer Benefits
BAGMA Bank (Birmingham Bank) 03330 048048
Debt Collection (Corbital Trace & Collect) 01905 935003
Card Processing (Global Payments) 0345 7023344
BAGMA Training 01295 713344
Finance (Swiss Finance Corp.) 020 7412 0500
Insurance (Towergate) 0333 207 6681
Personal & vehicle finance (Novuna) 07802 871488
Procurement (Troy) 07432 290605
Health & Safety (SafetyAide) 07903 655506
Marketing (SiteWizard) 01622 200045
Telecoms & Utilities (Utility Options) 0800 195 0123
Waste Management (Valpak) 01789 208778
Recruitment (GBR Recruitment Ltd) 07425 896410
Security (Fog Bandit) 0333 188 9966
Legal Helpline (WorkNest) 01244 667249
Find out more details at: bagma.com/benefits
BAGMA membership offers a range of specialised services and exclusive discounts to support your growth in the land-based industry. Whether you’re just starting out or have decades of experience, our priority is your success.
For more information visit: www.bagma.com
l BAGMA Buying Group
l BAGMA Training
l Finance
l Legal Helpline
l Health & Safety
l Insurance
l Security
l Vehicle Finance
l Card Processing
l Telecoms & Utilities
l Waste Management
l Marketing
l BAGMA Bank
l Recruitment
l Debt Collection