Your Welcome Pack We Are Plas Madoc (WAPM) is a resident led community group that aims to make Plas Madoc a place that people are proud to live in, where they feel safe, secure and know, look after and support each other. The purpose of this Welcome Pack is to ensure that all residents in Plas Madoc know about WAPM and the services and activities open to us all, both within our community and further afield. We hope this pack will encourage more residents to join in with local activities, to use local services and to get the help and support you need. Given the current challenges that face us all as a result of Covid 19 we hope that our focus on employment and support agencies will be of help to you. We are keen to have your feedback and your support for our work as we continue to develop. There are many ways that you can get in touch to tell us what you think, what you need, or to offer your support with our work in the community. Please do get in touch as we would love to hear from you. Anne Salisbury WAPM Chairperson Donna Jordan WAPM Community Development Officer Tel: 07394465113 Email: weareplasmadoc@avow.org Website: www.weareplasmadoc.co.uk Facebook: /We Are Plas Madoc
Employment Education Wrexham Job Centre Plus - Help for people to find work, Universal Credit and other benefit claims. Tš Maelor,15-17 Grosvenor Rd, Wrexham. LL11 1BW. Telephone: 0800 169 0190 or Textphone: 0845 608 8551 Wrexham Communities for Work/Communities for WorkPlus - Support, advice and training to help improve skills and get into work, volunteering etc. Better off calculations provided. Call in to the Opportunities Centre in Hampden way, Plas Madoc. Telephone: 01978 820520 or email: cfw@wrexham.gov.uk Careers Wales - Help to plan your career, get a job, find and apply for the right apprenticeships, courses and training. Egerton House, Rhosddu Rd, Wrexham LL11 1EQ Telephone: 0800 028 4844 or Website: careerswales.gov.wales Plassy Futures Self Employment Support – Free, informal and confidential support to explore your business or self employment ideas and to help you along the way. Text 07394465113 or get in touch with WAPM to find out more. Wrexham Enterprise Hub - A coworking space to help you establish and grow your business with meeting areas, internet, Email handling and regular events and workshops. Market Square (in the old Iceland building) 11-13 Rhosddu Road, Wrexham. LL11 1AT. Telephone: 0300 060 3000 Business Wales - Starting or growing your business? Information, advice and guidance, lots of online support and training plus help from Business Advisors. Telephone: 03000 6 03000 or visit: www.businesswales.gov. wales
Princes Trust – Help for young people aged 16 – 30 to get a job, start a business, access funding to train and learn. There are opportunities and support available. Visit: www.prince-trust.org.uk or call 0800 842 842 for information. Remploy – Provide advice, guidance and support for people with disabilities, health conditions and other challenges to find and stay in work. Regent House, Regent Street, Wrexham LL11 1PR. Telephone: 03004568055 or email wrexham@mail.remploy.co.uk Salvation Army – Employment Plus project provides tailored support to help people become job ready, find and stay in work. Based in Garden Road, Wrexham LL11 2NU. Telephone: 01978 8311076 or website www.salvationarmy.org.uk Coleg Cambria – Full & part-time courses incl. A Levels, GCSEs, BTECs, Welsh for Adults and Higher Education, plus apprenticeship and traineeship opportunities. Yale Campus, Grove Park Road, LL12 7AB Telephone: 03003030007 email: enquiries@cambria.ac.uk or visit www.colegcambria.ac.uk Wrexham Glyndwr University – Wide range of foundation, professional and online courses as well as undergraduate and postgraduate courses. Students from lower income and diverse households and from local communities welcome. Mold Road, Wrexham. LL11 2AWV Telephone: 01978 290666 or website: www.glyndwr.ac.uk Adult Learning Wales - An independent voluntary adult education movement providing access to education from Preentry Level learning to Level Four qualifications.
Local Activities Plassylanders Drama Club is a free group for children of all ages. For more info find: Plassylanders Drama Club on Facebook or contact Donna on 07394465113 The Lounge Youth Club for young people aged 11 + usually runs on a Wednesday evening from the Aqua Lounge in the Leisure Centre. Contact The Land on 01978 813912 Tenants and Residents Association The community have set up a tenants and residents’ group. To join and share your views:, email: PlasMadocResidentsAssociation@hotmail.com Munch and Brunch is social group which meets every Thursday 11am. Join us for a brew and chat and meet new people and friends. Contact Donna on 07394465113 for details. Fruit and Veg Project runs every Wednesday at 11am on the Plas Madoc Leisure Centre car park. £5/bag. To order contact WAPM Facebook page or phone Donna on 07394465113. Kettle Club is a support group for parents, carers and adult community members to help people feel less isolated, more connected to their community, and make some friends along the way. The kettle is always on. Contact Claire on 01978 813912, claire.pugh@avow.org or find Kettle Club on FB Street Champions/Volunteer Recruitment Join our street champions (who help us to keep an eye out for our older/more vulnerable neighbours), or help us keep Plas Madoc informed (eg by delivering leaflets/questionnaires), or tidy (by litter picking), help us keep active (by helping us run our groups and activities) and supported (by helping us set up new groups to meet unmet needs). Contact Donna 07394465113 or Claire 01978 813912
Advice & Support Organisations AVOW The Association of Voluntary Organisations in Wrexham provides advice and support to the 3rd sector and a range of local services such as the Volunteer Centre, Shopmobility, Health & Well Being as well as supporting WAPM and managing Little Sunflowers and the Land here in Plas Madoc. Based in Ty AVOW, 21 Egerton Street, Wrexham. LL11 1ND. Telephone: 01978 312556, emai: info@avow.org, website: www.avow.org Wrexham Citizens Advice A free and confidential advice on issues such as debt management, welfare benefits, housing, immigration and asylum, employment, consumer complaints and landlord-tenant disputes. You can contact us by: • Wrexham Helpline number 0300 330 1178 • Leave a message on our general advice line 01978 364639, with a brief description of the issue, your name, telephone number or visit: www.citizensadvice.org.uk Shelter Cymru A free and independent housing and debt advice Visit: www.sheltercymru • Housing advice helpline on 08000 495 495 • Debt advice team on 08000 495 495 Both phone lines operate between 9.30am – 4.00pm, Monday to Friday. Wrexham Borough Council provides a wide range of local services. Key numbers are: • Adult Social Care (Social care services for adults & older people) - 01978 292066 • Children’s Social Care (Social care services for children & families) - 01978 292039 • Business (Business rates & licensing) - 01978 298990 • Education (School admissions, term dates, free school meals, school transport) - 01978 298991 • Finance (Council tax account queries, Council tax support,
payments, benefits) - 01978 298992 • Housing (Housing repairs) - 01978 298993 • Planning & Building Control (Planning permission, advice & guidance) - 01978 298994 • Pride in Your Streets (Waste collection, street cleanliness, street lighting) - 01978 298989 • Transport (Blue Badges, bus passes) - 01978 298996 • More services (including births, deaths & marriages, voting and job vacancies) - 01978 298997 Or call our switchboard on 01978 292000 or visit our website : www.wrexham.gov.uk/residents Out of Hours Emergency Contacts • WCBCHousing repairs – 01978 298993 • Social services (emergency duty team) – 0345 053 3116 • Highways – 01978 292055
Telephone: 07394465113 Email: weareplasmadoc@avow.org Website: www.weareplasmadoc.co.uk Facebook: /We Are Plas Madoc
Useful Contacts Utilities • • • • • •
Gas Emergencies 0800 111 999 MANWEB / SP Energy Networks 0800 001 5400 Power Cuts 105 Hafren Dyfrdwy/Dee Valley Water 0800 085 8033 Welsh Water 0800 052 0130 Floodline 0345 988 1188
Emergency Services • • • •
Community Fire Safety 01745 352693 Crime Stoppers 0800 555 111 Police 0300 330 0101 Police Community Support Officer, Jessica Lloyd 07890 388788 or email Jessica.Lloyd@nthwales.pnn.police.uk
Useful Local Numbers • Cambrian Credit Union 01978 266843 • CLPW CIC (Portuguese language Group) iolanda@clpwcic. co.uk • PISC (Polish Integration Society) 01978 312556 • BAWSO Wrexham 01978 355818 • Wrexham African Community@gmail.com • District Nurses Plas Madoc 01978 812163 • Wrexham Care & Repair 01978 268120 • Wrexham Dog Warden 01978 298989 • Dog Warden Out of Hours 01978 292055. • VIVA LGBT – 01745 357941 • Wrexham Foodbank 07538 547971 • Wrexham Family Information Services 01978 292094
Helplines • • • • • • • • • • • • • • • • • •
NHS Wales Helpline 111 Samaritans: 116 123 Childline: 0800 1111 The Mix Young Peoples Helpline 0808 808 4994 ? Drug & Alcohol Help Line 0808 808 2234 Gamblers Anonymous 0330 094 0332 RNIB 020 73881 266 Universal Credit 0800 328 5644 Working Families 0300 012 0312 Wales Domestic Abuse Helpline 0808 801 0800 BAWSO Helpline 0800 731 8147 Men’s Advice Line 0808 801 0327 Dementia Help Line Wales 0808 808 2235 MIND (Mental Health) 0300 123 3393 ACAS 0300 123 1100 Age Cymru 0300 303 4498 Alzheimer’s Society 0300 222 1122 Macmillan Cancer Support 0808 808 0000
Elected Representatives • • • •
Cefn Community Council 01978 821298 County Councillor - Paul Blackwell 07855 620891 Assembly Member - Ken Skates 0300 200 7114 MP – Simon Baynes 0207 219 3000
If you require any of this information in Welsh, another language, large print or braille do get in touch and we will do our best to provide this for you.
Find your local facilities on the Plas Ma 1. The Land is a Junkyard style playground providing open access play for children 5 -15 years old weekdays after school. During Covid the team are providing outreach and home-based services and support. Contact Claire 01978-813912 or email claire.pugh@ avow.org, or find The Land on Facebook 2. Kettle Club Hub is a new community hub which provides support for parents, carers, adult community members, children and young people. Contact claire.pugh@ avow.org or 01978 813912 to find out what it can do for you. 3. The Opportunities Centre Hampden Way, Acrefair. LL14 3US 4. Little Sunflowers provides all day care for children aged 2 -11 in a fun and caring environment. Contact Sharon on 01978 813914 or 07922288252 for information on our services. 5. Ysgol Rhosymedre Community Primary School, Rhosymedre, Acrefair. LL14 3UP. T 01978-812510 6. Plas Madoc Leisure Centre offers fitness classes, gym, swimming and much more, Special offers and discounts available for local residents. See the centre website/facebook page or T: 01978- 821600 for info. 7. Plas Telford, Extra Care Housing scheme - live in your own apartment with help and support on hand when you need it. Contact Richard - 01978 822286 8. Housing Office, 50 Peris, Acrefair. T: 01978 813000 T: Out of Hours 01978 298989 T: Emergency Repairs 01978 298993. 9. Doctor’s Surgery, 51 Peris, Acrefair T: 01978-810182 10. Alexanders Chemist,52 Peris, Acrefair Monday-Friday 9am-6pm T: 01978-810272
11. Post Office & Shop, 4 Woodward Walk, Acrefair. Mon to Sat 7am-10pm. Sun 8am-10pm T: 01978 820729
12. Noble House Chinese Takeaway, 2 Woodward Walk, Open Mon- Sat11.30am-2pm & 4.30pm-10pm T: 01978-82 13. Idwal Family Centre – 27-29 Idwal. LL14 3EY.
adoc map
, Acrefair. 21768
Offers a range of family support and parenting provision. T: 01978 824342 14. St John’s Church (Church Street in Rhosymedre) services held every Sunday at 11am – all welcome. The church is available for weddings, funerals and baptisms and has accessible rooms for community use. For info: T: Vicar on 01978 824087 E: katherinetiltman@gmail.com 15. Plas Madoc District Nurses – 51-52 Bodlyn, Acrefair LL14 3HE – 01978 812163