Barco has announced results for the 6-month period ended 30 June 2024. Although orders for the first semester were below last year, they were higher in the second quarter than the first quarter, indicating the start of an improvement in business conditions, particularly in the Americas.
Compared to last year, second quarter orders declined 4% whereas first quarter orders declined 23%. In EMEA, market conditions remained soft, mainly due to ongoing inventory digestion by Healthcare and Meeting Experience customers. With a positive bookto-bill ratio in 1H24, the orderbook expanded to 533.3 million euro.
Likewise, while sales for the first semester declined 17% year-over-year, sales for the second quarter declined 13% versus last year but were 22% higher than in the first quarter. For the first half, sales in EMEA declined due to weak market conditions in Entertainment and inventory destocking in Healthcare
Barco co-CEO’s, An Steegen and Charles Beauduin said: “In the first half of 2024, our business was hampered by customer inventory destocking in Meeting Experience and Healthcare,”
and Meeting Experience, partially offset by flat sales in the Americas. Overall, we see customers delaying investments, driven by uncertainty in the macro-economic conditions and also in anticipation of the new product introductions that are planned for the second half of the year in all 3 divisions.
For the Healthcare division, orders and sales have gradually improved throughout the semester, while inventory levels at customers have been worked down to normalised levels. The division is on schedule to launch new products in the second half, which are expected to drive growth. Diagnostic Imaging had a solid sales performance, close to last year’s level, with double-digit sales growth in the Americas region and strong demand for our premium portfolio. The EMEA market was softer and more competitive. However, Surgical and Modality customers still had excess inventory of existing product platforms in 1H24, which is delaying the demand pull of new product platforms where Barco’s solutions are designed in. This is mostly impacting modality contracts; therefore, the product mix has shifted towards more surgical and software products.
The Enterprise division saw the impact of customer
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inventory reductions for Meeting Experience, mainly in EMEA. Customers took additional inventory toward the end of 2023, ahead of changes in partner terms. Since the beginning of the year, ClickShare inventories in the channel have reduced now with more than 20 million euro. Meanwhile, the sell-out of ClickShare by our distributors to resellers and end-customers was in line with the market, at a single-digit decline in value versus last year. After the successful strategic review in 2023, Control Rooms grew in 1H24 in orders and sales, delivering on a strong order book, and increased its share of software in the product mix. For Control Rooms, growth in EMEA and the Americas was partially offset by a decline in APAC, where Barco withdrew from a number of markets. Entertainment also experienced better results in the second quarter than in the first quarter, with order intake up 18%, led by Americas and APAC. In the Cinema market, cinema exhibitors delayed investments due to a weak movie slate at the beginning of the year, following the strike in Hollywood in 2023. A stronger slate is expected in the second half of 2024. The division continued to deliver on Cinema-as-a-Service contracts resulting in an increasing mix of recurring revenue. For Immersive Experience demand is improving in the Americas, while EMEA is still facing soft market conditions. With several new product launches planned in the second half, the orderbook grew during the second quarter, as customers began to pre-order these new products.
The gross profit margin was relatively steady at 39.7%, versus 40.9% in 1H23. The gross profit margin grew in Entertainment and especially in Healthcare, driven by a more favourable product mix and the cost efficiencies of the new factory in Suzhou. This was offset by a significant decline in Enterprise, which was impacted by lower ClickShare volume in the product mix.
Barco co-CEO’s, An Steegen and Charles Beauduin said: “In the first half of 2024, our business was hampered by customer inventory destocking in Meeting Experience and Healthcare. In Entertainment, customers delayed investments as a result of a light movie slate and in anticipation of our upcoming product launches. While visibility remains low, we have reasons to look forward to a very different second half of the year. Customer inventory levels are returning to normalized levels and the market conditions are improving in Entertainment. In addition, we are on track to launch numerous new products across all divisions, which we expect will contribute to both topline and profitability. We remain committed to continuing to invest in our innovation pipeline in preparation for more product introductions in 2025 and beyond. We are also enhancing our competitive cost position with the roll-out of our focused factories strategy, including the newly opened Entertainment plant in China.”
Two thirds of enterprises admit their “hybrid” offices are not fit for purpose
New research shows that two thirds (65%) of enterprises admit that their office spaces are not optimised for hybrid working, this is despite a further two thirds (66%) wanting to encourage staff back to the office at least part of the time. That’s according to Kinly’s Trusted Connections 2024 report, which surveyed 425 AV professionals at global enterprise-level brands across the UK, Germany, the Netherlands, and the Nordics.
The survey revealed that the complexities of flexible and remote communication may be a factor in the call to return to office — with a third (28%) of enterprises naming it as a top challenge. Over half of respondents also stated that poor hybrid workflows (57%) and outdated AV technologies (58%) are damaging the productivity of hybrid teams. To address this, investments into hybrid technology - both in the office and for remote workers - are being prioritised, with a third (35%) of those surveyed saying they will be investing in remote support/management, 33% in unified communications and collaboration software, and 33% in in-office hybrid meeting rooms. But a major stumbling block preventing enterprises from truly seamless hybrid working is access to information. In fact, a quarter (26%) of AV professionals cite a lack of analytics around working practices as a significant barrier to meeting their organisations’ priorities such as ‘increasing efficiency’ (61%) and
New research shows that two thirds (65%) of enterprises admit that their office spaces are not optimised for hybrid working, this is despite a further two thirds (66%) wanting to encourage staff back to the office at least part of the time.
‘increasing productivity’ (58%). As a result, a third (33%) of respondents are already investing in an analytics platform for remote working and a further third (29%) are investing in ‘in office’ analytics platforms. Speaking of the challenge hybrid working is still posing for enterprises, Simon Watson, Kinly’s Head of Innovation said: “Calling employees back to the office is not a solution to poor hybrid working practices. If anything, it could make things worse. Effective hybrid working relies on having the right technology in place at home and in the office, and most importantly making sure all these technologies work together seamlessly to give employees the same experience no matter where they work. If employers are going to adapt to this shift in corporate culture and ensure that workers are happy and effective, both at home and in the office, it all starts with AV technology. Ultimately, effective hybrid working makes a real, tangible impact on talent acquisition, and employee retention that cannot be discounted.”
In fact, enterprises that have undergone an AV transformation project within the last year have reported a 42% increase in productivity, a 42% increase in efficiency and a 37% increase in staff retention.
Lightware achieves EcoVadis Bronze rating
Lightware Visual Engineering has announced it has been awarded the EcoVadis Bronze sustainability rating. This places the company in the top 35% of assessed businesses for sustainability performance and above the industry average.
EcoVadis is a sustainability assessment platform designed to help companies measure and improve their sustainability performance. The company also enables the comparison and evaluation of sustainability practices among business partners and suppliers. EcoVadis assesses organisational performance based on numerous criteria, including respect for human rights, reduction of environmental impacts, and ethical business conduct across areas such as environmental protection and sustainable procurement.
Lightware’s first Sustainability Report sets out the company’s comprehensive approach to integrating responsibility and sustainability across all aspects of its operations. This includes investment in energy-efficient office solutions, waste reduction practices, and the design of energy-efficient products. For example, Lightware’s commitment to environmental sustainability has already seen the implementation of in-house design and manufacturing processes to reduce its carbon footprint, the minimisation of product packaging and a consolidated delivery process to save fuel.
In addition, company employees are encouraged to work from home to reduce the number of work-related journeys and use green transport options, including electric carsharing, which is part of employees’ salary package. Lightware also plans to install a rooftop solar park at its new headquarters, allowing it to place greater emphasis on environmental protection, corporate environmental awareness and responsible business practices. In addition, the company is heavily focused on creating ethical workplace prac-
tices and culture, focusing on employee rights and development while also reflecting its commitment to environmental stewardship and social responsibility. Looking further ahead, the company plans to extend its Environmental, Social and Governance (ESG) activities to include formal UN Global Compact membership alongside deeper collaboration with suppliers and customers to promote sustainable practices throughout its entire supply chain. This will be supported by an ongoing commitment to sustainability awareness training for employees and the development of a company-wide volunteering programme –all of which will be driven by ESG Working Groups. “We are delighted to have been awarded the EcoVadis Bronze sustainability rating, which represents an important milestone as we deliver on our ESG objectives,” said Gergely Vida - CEO of Lightware. “Lightware is also committed to continuous improvement, and we look forward to working with all our stakeholders to further enhance our practices and make a positive contribution to a more sustainable business ecosystem.”
DirectOut appoints new distributor for Thailand and Vietnam
DirectOut, a renowned provider of professional audio solutions, is pleased to announce that Sonos Libra has been officially appointed as its distributor for Thailand and Vietnam, effective immediately. Sonos Libra is a prominent provider of professional audio distribution services, andhas built an outstanding reputation in Thailand and Vietnam. With its commitment to quality and customer satisfaction, as well as its expertise in audio distribution and processing, Sonos
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Libra is the ideal partner to strengthen DirectOut’s presence in Southeast Asia.
“DirectOut’s approach to audio distribution and processing has caught the attention of many professionals in recent years and further strengthened their reputation. It was therefore a great solution to add to our catalogue. The highly flexible clocking and redundancy options of the PRODIGY series are obviously highly desirable and add tremendous value to projects and applications where downtime is not an option,” says Simon Rains, Chief Engineer & Education Director of Sonos Libra, enthusiastic about the partnership.
The partnership with Sonos Libra will enable DirectOut to bring its state-of-the-art solutions to an even wider customer base in the region. With offices in Bangkok, Ho Chi Minh City and Hanoi, Sonos Libra is ideally positioned to provide excellent local service and support. “We welcome Sonos Libra to our DirectOut family with open arms,” said Luca Giaroli, Chief Solutions Officer of DirectOut. “Their long-standing expertise and relentless pursuit of the highest quality and customer satisfaction reflect our own beliefs. This partnership will undoubtedly contribute to providing our customers in the area with not only best-in-class solutions, but also an unrivalled service experience.”
WyreStorm and Control Concepts forge strategic partnership
WyreStorm has announce ad strategic partnership with Control Concepts, the premier provider of specialized software and services for the Audio Visual (AV) industry. This collaboration aims to provide software development and control programming services. The Control Concepts team of technology professionals has consistently delivered reliable, consistent, and intuitive AV system operations, enabling manufacturers, technology managers, consultants, integrators, and end-users to be more effective and efficient. By leveraging mainstream programming languages and creative solutions, Control Concepts has consistently surpassed the perceived boundaries and constraints of traditional audiovisual systems.
WyreStorm, renowned for its comprehensive range of AV distribution and Unified Communication solutions, offers a unique multiplatform product lineup that includes HDBaseT, HDMI, Fiber, and the three AV over IP technologies of the NetworkHD line. WyreStorm’s products are known for their unrivaled value and compatibility with the latest 4K standards, providing seamless integration and tailored solutions for any AV application. Their powerful, reliable, and simple solutions have made them a trusted name in the industry, ensuring every AV project is a success.
The partnership between Control Concepts and WyreStorm is set to bring groundbreaking advancements to the AV industry by combining Control Concepts’ expertise in software development and system programming with WyreStorm’s cutting-edge AV distribution technologies. This collaboration will facilitate seamless AV signal management, enabling businesses to operate with greater efficiency and effectiveness.
“Our partnership with WyreStorm marks a significant milestone in our mission to enhance AV system communication and integration,” said Steve Greenblatt, President of Control Concepts. “By joining forces, we are poised to deliver innovative solutions that meet the evolving needs of the AV industry, providing our clients with unmatched performance and reliability.”
“We are thrilled to partner with Control Concepts, a leader in AV software and services,” said WyreStorm CEO, George Lau. “This collaboration allows us to further our commitment to delivering top-tier AV distribution solutions that are both powerful and easy to integrate. Together, we will continue to set new standards in the AV industry.”
Renaissance Contingency
Services acquired by Northamber
Northamber has announced the acquisition of the Irish Value-Add Cyber Security Distributor Renaissance Contingency Services Ltd, marking another significant step in its evolution. This acquisition follows the recent purchase in April 2024 of Tempura Communications Ltd, underscoring Northamber’s commitment to strengthening its presence in the UK and Europe on its core technology pillars of AV, UC&C, Cyber Security & Infrastructure Solutions through organic growth and strategic acquisitions. This strategic acquisition is set to enhance Northamber’s focus on Cyber Security, a segment Northamber have operated in for circa thirty years and allow Northamber to expand its Cyber Security reach into Ireland. Renaissance Contingency Services Ltd, known for its expertise as the “go to” distributor for
cyber security in Ireland counts industry leading suppliers such as Alludo, Bullwall, Censornet, Opentext, Progress Software, Proofpoint, Solarwinds, Sonicwall, WatchGuard and others. Renaissance brings to the Northamber Group a highly experienced Cyber Security team, strong in country reputation, loyal customer base of Irish value-added reseller & managed service providers and an unrivalled in country vendor portfolio.
Additionally, the opportunity of growing recurring revenue, technical sales with value-add margin and services attach potential is a strong fit with Northamber’s business model. Alex Phillips, Executive Chairman of Northamber PLC, expressed his enthusiasm for the acquisition: “Having known Michael and the reputation of Renaissance for many years, I am thrilled to welcome Renaissance into the Northamber
Michael Conway, Managing Director of Renaissance, shared his thoughts on the acquisition: “To sustain our growth ambitions and to further enhance our value to the vendors that we represent and to our clients and their customers whose cyber protection is the priority.”
group of companies. There is a very strong alignment between the values and approaches of the two companies and the importance we place on proactively bringing Cyber Security solutions to our partners. I am looking forward to working with Michael and his team to continue building the Renaissance business in Ireland.”
Michael Conway, Managing Director of Renaissance, shared his thoughts on the acquisition: “To sustain our growth ambitions and to further enhance our value to the vendors that we represent and to our clients and their customers whose cyber protection is the priority, we continuously need to add capability,
partnerships, and scale. We concluded that the most effective way to achieve this was to be acquired by a company matching our requirements and objectives. Northamber is just such a company that has the portfolio, reach, financial strength, and expertise to accelerate the pace at which Renaissance can increase our relevance to our clients.”
Northamber PLC’s commitment to the Cyber Security sector is evident through its strategic investments and acquisitions. The purchase of Renaissance reflects this dedication and aims to enhance the delivery of advanced Cyber Security solutions to a broader range of partners and clients.
In keeping with other Northamber acquisitions, this acquisition will not result in changes to the day-to-day management, staff, or location of the Renaissance business. The existing management team will continue to lead the organisation, driving its success and ensuring continuity in Ireland for partners
Jabra research into impact of workplace sound
UK workers say getting work done, being able to focus on work, and maintaining good mental health are equally important. But according to Jabra’s latest re-
search, the role that audio plays on cognitive, emotional and physical wellbeing in the workplace cannot be undersold. Nearly three quarters (71%) of UK respondents say working in a loud environment makes them mentally tired, and that clear and high-quality sound enhances their ability to focus on tasks.
The research was carried out amongst 2,000 knowledge workers across France, Germany, the United Kingdom and the United States. The findings revealed that improving neurodiversity in the workplace and creating an inclusive space can positively influence mental wellbeing and productivity, ultimately encouraging better mood and providing organisations with a competitive advantage.
While organisations are continuing to push for employees to return to offices, half (50%) of UK respondents say they are stressed by noise at the office not allowing them to focus.
Jabra’s research found that 47% say it was difficult for them to be productive at work when colleagues were taking calls at their desks without headphones. Meanwhile, 49% reported it was equally difficult to lead or participate in calls when colleagues are taking calls from their desks without headphones. To avoid noise and limit distractions, over half of UK workers (53%) say they are expected to take calls or online meetings away from their desks in a separate room and use professional headphones (66%).
The findings show the impact noise has on overall
productivity and performance. With 72% saying clear and high-quality sound enhances their ability to focus on tasks and projects, it is critical that leaders do all they can to provide the right technology and a conducive environment for employees returning to the office, to avoid the productivity buzzkill. Poor audio quality has negative consequences on work and wellbeing, with 58% of UK workers saying poor quality audio during conference calls negatively impacts their wellbeing.
The impact loud environments have on mental health and wellbeing is clear: nearly three quarters (71%) say working in a loud environment makes them mentally tired. Furthermore, six in ten respondents agree that working in a loud environment makes them physically tired (60%) and it is difficult for them to feel passionate about their work when working in such an environment (59%). Workers also believe higher-quality meeting audio can positively impact their interpersonal skills in the workplace through clearer communication (46%), improved collaboration (44%), and enhanced communication skills (39%).
While noise has a negative impact on overall mental health and wellbeing, workers believe employers have a responsibility to address audio issues in a variety of ways. This ranges from providing noise-cancelling headphones as part of standard office equipment (36%) and allowing employees to work from home more frequently (39%). Over a third (34%) say their employer could also designate specific areas for different types of activities such as quiet zones or collaborative zones to ensure employees have the options available in the offices for optimal performance and mental wellbeing.
Neurodiversity refers to the diverse number of ways a human brain processes information. It highlights there is no one-size-fits-all approach to how people approach a similar situation. The research findings
show that this concept applies to the workplace too. Despite being a relatively new concept to UK workers, with 21% saying it was the first time they were hearing about the term “neurodiversity”, around 7 in 10 believed that neurodiversity in the workplace can improve business through increased creativity (72%) and collaboration (74%) - ultimately driving better business results (71%).
It is clear from the research findings that audio levels have a varied effect on workers and can have a profound effect on overall health and quality of life. Improving neurodiversity in the workplace can be a way to boost work performance (61%), and employees are more empowered to “bring their whole self to work” in an inclusive workplace (60%). With a positive impact on both business and employees, nearly two thirds (64%) of UK workers agree that employers should invest more in creating an inclusive, neurodiverse workplace. Gone are the days where workplaces solely catered to a single type of employee, and an evolution is needed to ensure employers are catering to different individual needs within the workforce.
Nigel Dunn, VP EMEA North at Jabra, said: “The way of work is constantly evolving, and with the return to the office, UK workers are struggling with the ability to focus in the workplace. Sound type, intensity and individual sensitivity play significant roles in how we function at work and have a huge impact on mental health and wellbeing, and productivity and performance. GN’s recent “Listen to This” campaign highlights the strong link between audio and our overall cognitive and mental wellbeing. UK leaders need to invest in creating an inclusive and neurodiverse workplace, combined with high-quality technology to ensure workers can bring their true and best selves to work and thrive professionally and mentally.”
FEATURE
Hospitality: AV to enhance the guest experience
The pandemic undoubtedly took its toll on the hospitality industry. While recovery is well underway, winning back customer loyalty has proved to be dependent on enhancing the customer experience. AV technology has played a vital role in delivering a value-added experience in a highly competitive environment. Bryan Denyer. AV News editor, and onetime publican and restauranteur, reports on the status quo and future trends.
The hospitality industry, is known for its entrepreneurial outlook and ability to create memorable experiences for its clients, be they celebrating a wedding, a birthday or simply travelling on business. Today, AV technology is transforming just about every facet of the customer experience. Customer expectations are constantly evolving, as is the defections of ‘luxury’ and ‘memorable’.
AV technology stands as a cornerstone for enhancing guest engagement, satisfaction, and loyalty. Beyond the realm of basic amenities, the infusion of AV technology opens doors to immersive experiences that captivate the senses and leave an indelible mark. In the hotel environment, for example, AV automation can take the hassle out of routine tasks at reception. Virdee’s solution allows families to start enjoying their holiday by minimising time spent on dealing with the hotel.
“Imagine the sound of splashing water and children’s laughter echoing through the air as families eagerly await the start of their day at the waterpark. At a well-known indoor waterpark resort, with numerous locations across the United States, the excitement often bubbles over into the lobby, where busy check-in lines snake around the entry during peak hours.” Virdee technology streamlines the check-in process and turning potential frustration into a seamless start to a memorable stay. Virdee’s capabilities extend to remote check-in and even enabe mobile phones to be used as virtual room keys.
Beyond the reception, dynamic displays tell stories with state-of-the-art soundscapes that set the mood. The hospitality industry is embracing AV innovation to craft moments that resonate deeply with customers. AV technology elevates hospitality by crafting memorable guest experiences as interactive displays guide guests, while digital signage streamlines the communication process. Event spaces dazzle with immersive projections and crystal-clear sound. The hospitality industry embraces AV innovation to create a seamless blend of luxury and technology. The turning point here was adding internet access to in-room flat-screen TVs.
Interconnected solutions
But today, creating memorable experiences demands an interconnected web of AV solutions that redefine the concept of ‘hospitality’. From smart hotel room automation, that anticipates guests’ needs, to digital concierge services that use technology to deliver a customised stay tailored to the individual user. These strategies and tools that only streamline operations but also provide guests with the convenience and comfort they seek.
This convergence of AV technology and hospitality extends beyond individual stays. It is revolutionising the way events are hosted, conferences are managed, and celebrations are commemorated. Venues are transformed into dynamic spaces that adapt to diverse needs creating lasting impressions. The nexus
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of privacy, security, and data management are vital in an interconnected world. The hospitality industry is leveraging AV technology to strike a balance between customisation for the benefit of the individual and privacy to maintain data integrity.
Going forward, hospitality depends on the seamless integration of AV technologies. Hotel guests are more than passive recipients of the hosts’ standard menu of services, but, rather, active participants in creating their ir own experience. In doing this, AV integration plays a crucial role in enhancing guest experiences, but integrating AV technology has its own set of challenges. Nowhere is this more apparent than in the hotel sector.
For one thing, hotels offer the greatest diversity of spaces within buildings and outdoor environments than just about any other hospitality facility. For example, the various categories of guest rooms are often differentiated by AV provision, notwithstanding the need to maintain a consistent visual identity throughout the property. Blending technology with ambiance and aesthetics can present challenges. Ease of use by both staff and guests is important both in guest rooms and meeting facilities. Remote management of AV solutions is often a desirable feature of hospitality installations, as is compatibility and consistency of the various subsystems installed in the venue. The presence of onsite support and availability of remote support can reduce the need for physical intervention if things go wrong.
FEATURE
Innovate to compete
We have seen that investment in AV is often a competitive response in the hospitality sector, and, as such, these programmes of investment need to be driven by innovation if the competitive advantage is to be maintained. Where once the presence of a flatscreen TV in the room and access to streaming services was enough to satisfy guests, now the trend is in favour of AI-driven guest interactions and AR experiences. Examples include interactive menus and information overlays to enhance and engage. These innovations allow hotel guests to enjoy a locality or cultural experience without leaving their rooms. Other advantages arising from Internet access and AI enhancements include support for foreign languages and extended availability of customer services both of which have the potential to boost ROI.
From the customer perspective, IOT links add real-time capabilities to personalise environments by anticipating and activating customer preferences. So, the future of hospitality is being shaped by AV innovations that enhance guest engagement, streamline operations and elevate personalised experiences. Augmented reality, virtual concierge services,
and AI-driven guest interactions are transformative trends that redefine how hospitality venues interact with their customers. In short, hospitality is evolving, with in-room entertainment systems emerging as a pivotal factor in enhancing the experience. In the hotel space the multifaceted role of in-room entertainment streaming services and interactive content all contribute to creating unforgettable experiences. But where do we go from here? To rate a venue as a true ‘destination’, the concept of ‘virtual tourism’ describes scenarios where visitors can enjoy a historic or cultural relic without leaving their hotel room.
“Since the pandemic, we have entered a new era of virtual reality. Our physical selves may be stuck at home but the virtual space has become a place where we can hang out with friends, run businesses, and see corners of the world that we may not have access to otherwise. This new focus on virtual reality could even be the start of an alternative way to travel in the future.”
For those who claim to have ‘done everything’ virtual tourism offers museum tours, trips around great cities, safaris, and even voyages to the noon and outer space, without the risk and at a fraction of the cost. Technology-driven services have emerged as
Your smart phone will be your room key.
a transformative force, enhancing experiences and revolutionising traditional service models. The integration of cutting-edge technologies, such as AI, automation, and AV has reshaped the way venues interact with their guests. This shift has led to streamlined operations, personalised experiences, and heightened guest satisfaction.
Restaurants and bars
While the demands of restaurants and bar are not so exacting, the quest for novelty and engagement can be key to driving customer loyalty, and so repeat business. restaurants and bars are embracing technology to offer unique and engaging experiences. AV technology plays a pivotal role in the transformation, enhancing not only the way food is presented but also how guests engage with their surroundings. For example, AV technology replaces traditional menus with digital displays, allowing restaurants to showcase dishes with high-quality images and videos. Diners can access detailed information about ingredients, and preparation methods, and even see chef introductions, enhancing their understanding and connection to the cuisine. AV technology can also be used to synchronise lighting with the dining experience, adjusting colours and intensity to match the
meal’s theme, time of day, or customer preferences. By embracing AV technology, restaurants can create a harmonious fusion of gastronomy and technology that captivates diners, ignites curiosity and leaves an indelible mark on their memories. As technology continues to evolve, the possibilities for enhancing the dining experience through AV innovations are limitless, ensuring that every meal becomes not just a feast for the palate, but a feast for the senses and the soul. Projection mapping on walls or tables can transform the restaurant’s ambiance, immersing guests in virtual environments or thematic visual displays, a scan of audio playlists or soundscape compositions enhances the atmosphere, complementing the culinary journey and creating a multisensory experience. AV in summary, AV technology can play a pivotal role in creating seamless and memorable hospitality experiences. Cutting-edge AV solutions, such as integrated audio systems, video walls and digital signage, elevate the customer experience through sensory engagement and dynamic visual displays. For instance, interactive wayfinding displays guide guests effortlessly throughout the property, while digital signage showcases real-time event updates and promotions. In-room entertainment is enhanced by high-definition smart TVs and immersive sound systems, allowing guests to unwind and enjoy person-
Check-in with this robot receptionist.
FEATURE
alised content. Moreover, AV technology facilitates virtual meetings, conferences, and presentations, catering to both leisure and business travelers.
Hospitality and AV symbiosis
The marriage of AV technology and hospitality has given rise to a new era of personalised and immersive experiences. Customers are no longer mere spectators; they’re active participants in their journeys. High-definition smart TVs and state-of-the-art sound systems have transformed hotel rooms into private entertainment sanctuaries, where guests can unwind and indulge in their preferred content.
Beyond this, interactive displays and digital signage have redefined wayfinding, events promotion, and guest communication, contributing to a more engaging and efficient guest experience.
In a world increasingly shaped by virtual connections, AV technology has also taken centre stage in enabling seamless virtual meetings, conferences, and presentations. Business travelers can remain productive and connected from the comfort of their accommodations, while event organisers can host hybrid gatherings that cater to both physical and remote attendees. This versatility of AV technology not only enhances customer experiences but also fosters a sense of adaptability within the hospitality industry.
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Sennheiser TeamConnect Bars certified for Zoom Rooms
CTOUCH awarded EcoVadis gold medal for sustainability excellence
Scalable, all-in-one conferencing devices designed to seamlessly integrate into Zoom Rooms, enhancing meeting experiences Wedemark, 10 July, 2024 — Sennheiser today announced that its TeamConnect Bars (TC Bars) are now Certified for Zoom Rooms. This certification enables Zoom users to conduct hybrid meetings with superior Sennheiser audio and 4K Ultra HD video. Sennheiser TC Bars enhance Zoom Rooms by delivering crystal clear sound and superior video quality, ensuring all participants are seen and heard perfectly. The seamless integration between TC Bars and Zoom supports flexible and reliable meeting solutions, catering to diverse hybrid work environments. By using certified Sennheiser devices, organizations can create an efficient and effective collaboration space, whether participants join from the office, home, or other remote locations.
Zoom is a leading collaboration and conferencing platform, known for its focus on innovation and delivering features that meet customer needs. With offices adopting various definitions of hybrid work, IT managers are creating meeting spaces with flexible conferencing solutions for every type of meeting. These spaces demand reliable AV and UC solutions that enhance the collaboration experience. The Sennheiser’s certification confirms that TC Bars ensure every meeting participant is seen and heard while making the setup process straightforward and effective.
“We are excited that our TeamConnect Bars are now Certified for Zoom Rooms,” said Charlie Jones, Sennheiser’s Global Alliance and Partnership Manager. “Zoom Rooms are a great addition to modern workspaces, offering flexible and reliable solutions for hybrid meetings. Our new TeamConnect Bars provide superior audio and video quality, enhancing the overall meeting experience and ensuring seamless integration with Zoom Rooms.”
Sennheiser TC Bars enhance Zoom Rooms by delivering crystal clear sound and superior video quality, ensuring all participants are seen and heard perfectly As the latest additions to the Sennheiser TeamConnect Family, the TC Bars are available in two models to suit varying meeting room sizes — the TeamConnect Bar S, featuring four microphones and two speakers for small meeting rooms and collaboration spaces, and the TeamConnect Bar M, equipped with six microphones and four speakers for mid-sized meeting rooms and collaboration spaces.
TC Bars are plug-and-play devices, enabling users to start meetings quickly via USB. Integrated beamforming technology, the same technology found in the TeamConnect Ceiling solutions, allows freedom of movement and seamless transitions between presenters. The full-range stereo speakers ensure natural speech and outstanding intelligibility. Superior audio is complemented by a camera with advanced AI features, including auto framing and person tiling. Additionally, the TC Bars offer flexible and scalable room setups with an onboard Dante port for extension mics and an option to add an external USB camera, catering to rooms requiring broader coverage.
Multiple mounting options and remote management via Sennheiser Control Cockpit simplify integration into any space.
Sennheiser continues to develop solutions compatible with Zoom Rooms, strengthening its commitment to provide users with exceptional meeting experiences. To learn more about the TC Bars and other TeamConnect solutions, visit www.sennheiser.com.
HOLOPLOT updates its software ecosystem
HOLOPLOT has released the latest version of its sound system design software, Plan 2.0. The release introduces a cornerstone of the company’s second-generation software capabilities, kicked off by a major upgrade to its operating system, OS2.0, earlier in the year. While OS2.0 enhances HOLOPLOT’s core technology, Plan2.0 is now giving users access to innovative new features and enhancements within the sound system design software itself. A new user interface and workflow improvements make designing and simulating sound systems more intuitive and efficient than ever.
“HOLOPLOT Plan serves as the gateway to HOLOPLOT’s revolutionary technology. Our unmatched steering capabilities provide previously inaccessible levels of sound control, allowing you to precisely tailor your system design, which can be visualised inside the software,” says Adele Gardner, Senior Product Manager for HOLOPLOT Plan. “Our aim is to make our unique capabilities easily accessible to our users. We offer the same, well established and familiar workflows known within the industry, and combine them with our advanced 3D Audio-Beamforming capabilities, all accessible via an intuitive interface that makes it easier than ever to work with HOLOPLOT systems.”
Users can now create multiple presets within a single HOLOPLOT Plan project file. By switching presets, a user can change the entire beam layout, transforming the system, and venue, from live performance to cinema, from single-language conference to multi-language conference with multiple zones - all with a single button click. Users can also generate an unlimited number of beams, all manageable through the new library view. Creating multiple versions of a beam simplifies beam management and removes limitations on creativity. All beams are optimised directly inside the software, making HOLOPLOT Plan
an integral part of the HOLOPLOT workflow. The integration of configuration and simulation into a single 3D view port allows for immediate feedback in real-time as well as adjustments, ensuring optimal sound distribution and clarity. “Holoplot technology allows users new levels of control over sound propagation through software, giving them a much higher degree of freedom,” concludes Gardner. “We see a broad range of applications that can benefit massively from this enhanced level of control and our design software is freely accessible to everyone.
From those starting out with our systems who want to explore and produce quick and easy designs to learn about our system capabilities to expert users creating advanced designs. HOLOPLOT Plan 2.0 is designed for ultimate flexibility, capable of managing projects and sound systems of any size or complexity. With even more advanced sound control capabilities, this update promises to set a new standard in the audio industry.” The latest version of HOLOPLOT Plan 2.0, as well as extensive learning materials and user guides, are available for download from the HOLOPLOT Hub.
HOLOPLOT has released the latest version of its sound system
system design software, Plan 2.0.
Sennheiser TeamConnect Bars certified for MS Teams
Sennheiser has announced that its TeamConnect Bars (TC Bars) are now Certified for Microsoft Teams. This certification enables Microsoft Teams users to experience hybrid meetings that combine high-quality Sennheiser audio with 4K Ultra HD video, marking a significant step in unified communications. As the latest additions to the Sennheiser TeamConnect (TC) Family, the TC Bars are available in two models to suit varying meeting room sizes — the TeamConnect Bar S, featuring four microphones and two speakers, and the TeamConnect Bar M, equipped with six microphones and four speakers.
“We are so pleased that our TeamConnect Bars have joined the other members of our TeamConnect Family to become Certified for Microsoft Teams,” said Charlie Jones, Sennheiser’s Global Alliance and Partnership Manager. “Certification for Teams has
become essential for our meeting solutions, as we consistently receive feedback on the benefits our customers experience using our products in Microsoft Teams Rooms. The new TeamConnect Bars represent another robust Sennheiser solution, delivering clear audio, and for the first time, video, to Teams meetings.”
“As we continue to recognise the essential role of audio clarity in today’s dynamic meeting environments, we are pleased to welcome Sennheiser’s TeamConnect Bars into the Microsoft Teams ecosystem,” said Albert Kooiman, Senior Director, Microsoft Teams Partner Engineering and Certification at Microsoft.
“Sennheiser’s nearly 80-year legacy in high-quality audio continues with the TeamConnect Bar, seamlessly integrating with Microsoft Teams to enhance meeting experiences.”
TC Bars are plug-and-play devices, meaning users get a quick start via USB. Integrated beamforming technology, as found in the TC Ceiling solutions, enables freedom of movement and seamless transitions between presenters, complemented by a camera with advanced AI features, such as auto-framing and person tiling. The full-range stereo speakers ensure natural speech and outstanding intelligibility. Additionally, the TC Bars offer flexible and scalable room setups with an onboard Dante port for extension mics and an option to add an external USB camera, catering to rooms requiring broader coverage. Multiple mounting options and remote management via Sennheiser Control Cockpit simplify integration into any space.
Sennheiser continues to develop solutions that are compatible with Microsoft Teams, aiming to provide users with exceptional meeting experiences.
LG
strengthens wireless OLED with the EVO M4
LG Electronics (LG) is set to begin the global rollout of its new OLED evo M4 series TV, with the accompanying Zero Connect Box that provides wireless connectivity between the TV and the receiver. The company is presenting the new model in 65 inches, in addition to the 77, 83, and 97 inches. The M series offers to accommodate the personal preferences and living spaces of as many customers as possible. Powered by the cutting-edge LG α (Alpha) 11 AI Processor, the OLED M4 delivers superior home entertainment experiences while its proprietary wireless-transmission technology unlocks new possibilities in living-space curation. LG’s OLED evo M4 is the first-ever TV with the ability to display wirelessly transmitted video and audio at 4K 144Hz. The Zero Connect Box sends signals to the TV’s self-lit OLED screen without any direct wire connections, as there are no cables between the two devices to disconnect and reconnect.
Thanks to its wireless transfer capability, the Zero Connect Box can be placed almost anywhere in the room, letting users enjoy the flexibility to arrange their living space however they want to. Bringing numerous new possibilities to the art of ‘interior curation,’ the Zero Connect Box also enables users to effortlessly move the screen, or the Zero Connect Box itself, whenever necessary. An additional benefit with the Zero Connect Box is that it becomes a simple solution to achieving a clean, clutter-free living space. Users no longer have to think up creative ways to hide or tolerate the usual tangle of cables around the TV. Meanwhile, in addition to wireless connectivity, the LG OLED M4 boasts spectacular picture quality with its stunning self-lit screen and the new α11 AI Processor. Designed exclusively for use in LG’s award-winning OLED TVs, this processor leverages three decades of AI innovations, providing personalized experiences tailored to user preferences and
The M series offers to accommodate the personal preferences and living spaces of as many customers as possible. Powered by the cutting-edge LG α (Alpha) 11 AI Processor, the OLED M4 delivers superior home entertainment experiences while its proprietary wireless-transmission technology unlocks new possibilities in living-space curation.
habits. The M4’s faster AI processing speeds, along with its Neural Processing Unit (NPU), elevate it to the status of the ultimate gaming TV. Supporting 4K content at a blazing 144Hz, it delivers fluid gameplay and lifelike visuals. LG’s powerful processor, combined with the state-of-the-art OLED display, takes gaming enjoyment to the next level.
LG’s OLED M4 series TV with the Zero Connect Box will be rolling out in major markets worldwide now.
New Christie Jazz Series 1DLP laser projectors
Christie has announced the launch of the Jazz Series, a new range of next generation 1DLP laser projectors that offer exceptional performance without a premium price tag. The Series has two models: the DWU2400-JS and DWU1800-JS. Both feature WUXGA resolution in a lightweight, compact form factor, delivering 23,750 and 17,800 lumens respectively.
Christie Jazz Series includes advanced electronics, featuring Texas Instrument’s 0.8” HEP (High Efficiency Pixel) DMD for improved colour and contrast and a more efficient cooling system design. Jazz Series projectors deliver high brightness in a manageable and compact chassis, weighing only 29.4 kg. (64.8 lbs.), which makes the projectors 41% lighter than WUXGA projectors in the same brightness class that use a 0.96” DMD.
“We’re excited to demonstrate Jazz Series at InfoComm Asia”” says Andy Wang, senior product man-
ager, Christie. “With Jazz Series, we’re delivering the exceptional value and performance that our partners and customers expect from Christie.”
The DWU1800-JS and DWU2400-JS include active 3D support, and built-in warping and blending with Christie Twist. Complimentary Christie Mystique Lite software works with an inexpensive camera to warp and blend up to three Christie projectors in a single horizontal array with the click of a button. The new projectors are compatible with seven of the HS Series lenses as well as two new Jazz Series lenses, including an ultra-short throw option. Jazz Series is available for order in APAC and EMEA now and will be available in the Americas later this year.
Christie has announced the launch of the Jazz Series, a new range of next generation 1DLP laser projectors that offer exceptional performance without a premium price tag
Sports
Las Vegas’ Atomic Golfputting at the next level
The Las Vegas Strip has a new attraction: Atomic Golf. Opened at the end of March, the four-story venue is spread across 99,000 square feet with over 100 golf bays and eight virtual putting areas. The virtual putting areas were created and designed by Beaudry Interactive, with 32 Christie GS Series laser projectors, selected by Coherent Design to illuminate the areas.
The goal of the putting areas is to create a game that’s enjoyable for everyone, regardless of handicap. “Atomic Golf was looking for an option to entertain guests who may not want to use the driving bays,” says David Beaudy, principal, Beaudry Interactive, an award-winning experiential design and production studio based in Los Angeles.
The virtual putting areas are located outdoors, with an environmental enclosure over the top, where the projectors are housed. Each green is 10 feet wide by 20 feet long, with 200 ftL of luminance (visible light) achieved by four Christie DWU1100-GS projectors. The image is bright enough to use the areas day and night and the content also punches through the bright ceiling lights, with playable time reaching up to 20 hours daily.
There are currently three inaugural putting games to choose from, designed for all skill levels (with many more currently being dreamed up for future rounds). Guests hit targets to score points, instead of aiming for a cup, while cameras track each player’s ball on the green in real time. “The project started off with an R&D effort. We were curious to see if we could track any golf ball – with or without a marker and regardless of colour – and then do a gameplay overlay,” explains David Beaudry. “That was about half our efforts for the first year: building the math and the technology in the camera arrays to be able to track golf balls over a course of any size.” The R&D resulted in the ability to track balls within a few millimetres of their location on a putting green.
Infrared cameras track the balls on the greens. The cameras run at 170 frames per second to minimise la-
tency, and the projectors feature a low-latency mode, minimising the delay between tracking and projection mapping to enhance performance and ensure seamless execution. “The other half of our R&D effort was all the maths that brings it together, to ensure that a golf ball moving along the putting green is seamlessly transitioned from one camera to the next,” says Beaudry. Additionally, the system is designed to distinguish between players’ balls, allowing for competitive head-to-head play on the same putting green.
Coherent Design selected 32 Christie DWU1100GS laser projectors for the putting areas, based on years of experience working with Christie technology. “It’s a harsh environment so we needed a projector manufacturer that was backed by solid engineering. We know Christie has engineers and project managers who could help us with a successful project,” explains Kevin Potts, managing principal, Coherent Design. “There are a lot of companies who make 10,000 lumen projectors, but when we get into more complex projects, we want a manufacturer who has not only the engineering capabilities to build their product but the know-how to implement their product into unique environments.”
Featuring laser illumination and WUXGA resolution, the Christie DWU1100-GS 1DLP® projector delivers 11,850 ISO lumens (10,000 ANSI lumens), quiet operation of less than 37dBA, 20,000 hours of illumination lifetime, a full suite of lenses, and 24/7 durability. Coherent Design worked with Christie to determine the number of projectors needed, the brightness, and the portal glass for the enclosures. Las Vegas’ Simply Connected installed the projectors.
Beaudry Interactive and Coherent Design delivered a project that enhances Atomic Golf’s entertainment options and creates a unique experience for guests. “It’s always a challenge to find clients who embrace this type of technology,” says Beaudry. “It’s unchartered territory, which they fully embraced.”
“With so many entertainment options in Las Vegas, it can be hard to stand out. But Atomic Golf has done just that. It’s a sports entertainment venue that’s not just for seasoned golfers but for anyone who wants to come out and have fun,” says Paul Dumpel, sales manager, Christie. “What Coherent Design and Beaudry Interactive have created is truly unique and we’re thrilled that Christie projection was selected.”
DiGiCo Does a Deep Dive for the US Olympic Swimming Team Trials
The SD12’s seemingly limitless flexibility and configurability made it the ultimate audio hub and allowed the event’s live sound to adapt on the fly as needs
changed The United States’ historic dominance of the Olympic swimming competitions makes the sport a central one for fans here and it made the US Olympic Swimming Team Trials as gargantuan as an NFL Draft event. The Trials, which took place from June 15 to 23, were held for the first time ever in an NFL stadium—Lucas Oil Stadium in downtown Indianapolis, home of the Colts football team—instead of at the CHI Health Center Omaha, the Nebraska arena where they had taken place ahead of four consecutive previous Olympics qualifying trials. The nine-day event was predicted to generate over $100 million of economic impact locally, according to the Indiana Sports Corp.
The stadium venue, which would be able to seat 30,000 after the construction of two Olympic-sized pools over the football field, more than twice the number the earlier arena could accommodate, presented significant live-sound challenges for the event, which was also broadcast on NBC Sports. Thankfully, a DiGiCo SD12-96 console—supported by DiGiCo SD-Racks and SD-MiNi Racks connected via an Optocore loop, as well as a DiGiCo Purple Box CAT5/ MADI-to-optical convertor—assured that the entire audio system, including comms and feeds to broadcast, could be handled by the SD12-96 acting as a central sonic hub.
“It really is on a scale with an NFL Draft,” observes Caleb Cassler, Senior Audio Specialist with Dodd Technologies (DTI), which provided the live sound for the Olympic Swimming Team Trials this year as well as many USA Swimming Events since 1996, including past Olympic trials. Dodd also provided a second SD12-96 and a DiGiCo SD10 plus an SD-Rack for USA Swimming LIVE!, an outdoor music stage that programmed DJs, bands, and presentations all week between trials sessions.
A combination of Lucas Oil Stadium’s installed JBL
sound system and additional Meyer Sound components brought in by DTI for the swim events turned the sound of the massive, enclosed venue into a huge distributed system, with highly specific zones for aspects of the event such as the warmup pool, first-call, athlete entrance, athlete lounge, and massage room areas, as well as underdeck elevator positions, VIP sections, starting blocks, and athlete seating areas. Each of these required their own sets of loudspeakers and separate groups/auxes from the SD12-96, which the desk’s flexible configuration capability handled with ease.
“Everyone—the audience, the swimmers, the announcers—had their own demands for the live sound,” says Cassler. “The warmup pool, a first-call room—all of those rooms have PA in them, but they also needed to have particular feel, in terms of content and volume. Then there’s the last-call room, which didn’t have speakers, but which was open to the main area so you could hear the crowd and announcements and music through the doorway as they got ready to enter. Every area was very particular, and the SD12-96 let me send each one a completely separate feed with exactly what was needed. The routing was very, very flexible, which it needed to be for this.”
In fact, sometimes spaces needed to be quickly reconfigured, such as when a diving space needed to accommodate a group of dignitaries for a meeting or a press conference. “Being able to quickly throw up new boxes or new groups and adjust things quickly and on the fly was critical for this,” he says. “If a new ‘room’ appears out of nowhere and I need to add more speakers, I can do that without restructuring the entire console. The console is never the limiting factor.”
Furthermore, the SD12-96 served as the hub for the live event’s comms infrastructure, managing Dodd Technologies’ Riedel Artist frames and Bolero wireless units via a DMI-DANTE64@96 card and an Optocore M12 MADI hub/switch to interface with the comm system via MADI. “The console can take pretty much anything that I would need it to, both in the cards and in the Optocore options. So I could just plug in MADI, plug in Dante, and then if I need to add something later, or someone wants a new feed, I don’t have to leave the console and start plugging stuff in. I’ve already got 64 channels of Dante and 32 to 64 channels of MADI that I can move around from the console as needed. The MADI ports on the console were used for one local I/O to my computer for playback, LTC, records, and the like, and one via a Purple Box to ST using the house fiber up to an SD-MiNi Rack.”
Another example of how the SD-12-96 streamlined
a complex mission was the need for announcers to hear themselves without a delay from the PA system. “There was about a 250-millisecond delay from the PA, making it hard to talk and understand each other,” he explains. “So I just dialed up a separate aux for them and programmed a button on their comms and they could hear whatever they wanted to hear and not hear what they didn’t want to hear. It all goes back to the SD. I’m using it as a giant matrix, which is fantastic.” That also helped with the four discrete video playback sources that were part of the inputs Cassler had to manage, half of which included timecode, as well as sound effects, three wireless roving announcer/hosts, an anthem singer, violinist, quartet, and choir.
The US Olympic Swimming Team Trials presented just about everything a live-event production could demand of a FOH console and its A1, from MADI to Dante to AES67, plus a truly complex PA system that required numerous tweaks over the course of days. “On the SD12-96, I was able to hit every flavor of audio there pretty much is and handle it easily,” says Cassler. “Anyone could throw anything at me they needed, and with the SD12, I could work with it and make it happen.” Dodd Technologies can be found online at www.doddtechnologies.com.
Museums Panasonic brings ancient Ephesus to life
Panasonic DLP laser projectors were selected by the Turkish Museum for their 4K resolution and high brightness experience, essential for the museum’s large-scale projection. The Ephesus Experience Museum has deployed Panasonic’s advanced DLP laser projection technology in a ground-breaking installation to bring the ancient trading city of Ephesus back to life as an immersive experience for visitors. Located in the historically rich area of Selçuk, Türkiye, this newly built sustainable museum in the pine forest of the important archaeological site uses 123 Panasonic DLP laser projectors to help create an immersive, multi-sensory experience that captivates and educates its visitors. Ancient Ephesus, a UNESCO World Heritage site, was one of the most important trading centres in the Mediterranean region. Ephesus Experience Museum, owned by Republic of Türkiye Ministry of Culture and Tourism and developed and operated by DEM Museums, enhances the visitor experience at the archaeological site. The Ephesus Experience Museum has already won an award, having been awarded the Best Museum category earlier this year at the US Mondo-Dr Awards
which honour prestigious projects in the exhibition and hospitality sector worldwide. The Ephesus Experience Museum, which has been operating since August 2023, has already gained international attention and reputation.
The museum offers visitors a comprehensive exploration of Ephesus’ history, from its founding to its peak as a major urban centre. Guided by a storyteller, in 17 languages, visitors journey through three distinct rooms, experiencing the ancient city through advanced audio-visual technology. The museum’s multi-sensory features include 360-degree projections, 3D soundscapes, and atmospheric effects like fog and scents, which together create a vivid, engaging, and educational experience.
To bring the rich history of Ephesus to life, the museum uses 123 Panasonic DLP laser projectors known for their reliability, exceptional colour quality, and high brightness. These projectors ensure the exceptional image quality necessary for the realistic and immersive visual storytelling that defines the Ephesus Experience Museum. Additionally, the projectors’ simplified workflows and robust design, featuring failover technology, ensure minimal maintenance and consistent performance. The use of various Panasonic lenses, including Ultra Short Throw lenses, allows for flexible installation and optimal image quality without shadows, preserving the visitor experience.
In a particularly popular exhibit, 90 Panasonic DLP projectors and an advanced speaker system recreate an ancient earthquake, offering visitors a dramatic and memorable glimpse into the past.
“The Panasonic projectors have been fundamental in achieving our vision of an immersive historical experience. Their reliability and quality have allowed us to bring the story of Ephesus to life in a way that captivates and educates our visitors,” said Eda Bildiricioglu, CEO of DEM Museums.
The entire project, which spanned 26 months and involved up to 150 experts from around the world, was completed in August 2023. The collaboration between Panasonic Connect Europe and distributor and system integrator Astel Profesyonel Goruntu Sistemleri A.S. has resulted in a world-class museum experience with the support of content creation by Marshmallow Laser Feast and exhibition design by Atelier Brückner.
Workplace
Avocor transforms collaboration at LaGuardia Gateway Partners
LGP is composed of Vantage Airport Group, Meridiam, and JLC Infrastructure for development and equity investment, with Vantage Airport Group leading the terminal management. The company aims to foster a culture of continuous learning and collaboration among its employees, and its suite of meeting and training rooms are invaluable tools in this process.
LaGuardia Gateway Partners (LGP) is the manager and developer of the new award-winning, stateof-the-art Terminal B at LaGuardia Airport, Queens, New York City. LGP is composed of Vantage Airport Group, Meridiam, and JLC Infrastructure for development and equity investment, with Vantage Airport Group leading the terminal management. The company aims to foster a culture of continuous learning and collaboration among its employees, and its suite of meeting and training rooms are invaluable tools in this process.
In 2022, the company realised its existing meeting room technology was a roadblock to achieving these goals. The existing AV system presented significant challenges, particularly when it came to facilitating remote participation in meetings and training sessions. This unreliability not only hindered staff productivity, but also impeded overall employee engagement in meetings and training sessions. This combination of factors negatively impacted LGP’s ability to conduct productive training sessions or meetings, and ultimately overall business efficiency. In search of a solution to completely overhaul its meeting and training room experience, LGP partnered with IT provider CDW. After a thorough evaluation process, the company opted to deploy Avocor G Series interactive displays across its suite of rooms. These premium displays enjoy several key features that directly address LGP’s challeng-
es. The 4K UHD display delivers a crisp and clear picture, and the interactive touchscreen features 20-point InGlass touch technology to allow multiple users to interact with the screen simultaneously. The sleek, bezel-less design while being stylish, also minimizes the frame around the display, creating a more immersive viewing experience. Furthermore, the integrated high-quality speakers provide clear audio for video conferencing, presentations and meetings. With its size, high resolution, and interactive features, the G Series is ideal for collaborative meetings and brainstorming.
In fact, all Avocor displays at LGP feature a user-friendly, interactive interface that simplifies collaboration and streamlines the meeting setup process – an important new benefit for LGP. There is now no need for any complex configurations, as with the old system, which has allowed employees to focus on the content and interaction at hand. For example, joining remote sessions is now a seamless experience: users can effortlessly initiate remote sessions with a single click or touch on a calendar invite. This new feature has ensured smooth participation for both in-person and remote attendees and has really kick-started a more inclusive and collaborative environment.
The Avocor displays have received enthusiastic feedback from LGP employees and time previously wasted on wrestling with technology is now produc-
tively spent on other work. The improved meeting room experience has led to a surge in requests to utilise these spaces. This demonstrates a clear shift in employee sentiment towards collaboration and highlights the positive impact the Avocor displays have had on employee engagement. In short, the user-friendly design and seamless functionality have demonstrably improved the collaboration experience, fostering a more dynamic and productive work environment at the company.
“Everyone at LGP is really pleased that we have moved to Avocor displays,” says Mo Jean-Louis, Head of IT at LGP. “The interactive screen, collaboration functions and other features are a real step up from our previous system. It was a great move and we’ve not looked back since making the switch.”
LGP’s success story with the Avocor displays extends beyond their initial deployment. Recognizing the significant positive impact on collaboration, LGP have since installed another Avocor display in its Queens headquarters. This further underscores LGP’s commitment to a collaborative and dynamic work environment where information sharing, and innovation can thrive.
The UK Health Security Agency upgrades its AV technology to enhance employee meeting experiences
The UK Health Security Agency upgrades its AV technology to enhance employee meeting experiences
The UK Health Security Agency (UKHSA) has suc-
cessfully partnered with Cinos, an industry leading systems integrator, to upgrade its audio visual (AV) technology in an initiative which has fostered collaboration, promoted meeting equity and supported the UKHSA’s hybrid working strategy.
Since the pandemic, the UKHSA has successfully implemented a hybrid working strategy, adopting Microsoft Teams as its default communication platform. Through partnering with Cinos, the UKHSA’s key objective was to integrate Microsoft Teams into the meeting spaces of its now former headquarters at Nobel House, Westminster. Spanning five floors, this workspace featured various sized meeting rooms and open desk areas. In addition to the Teams integration, there was also a requirement for an office-wide digital signage and IPTV solution.
Following site surveys and discussions with the UKHSA team, Cinos tailored a range of AV solutions to meet the operational requirements of each meeting space. By standardising on Poly-based Microsoft Teams Rooms solutions, Cinos have ensured an optimised and consistent user experience for both in-room participants and those joining remotely. The technology across these spaces included:
Huddle Rooms: Equipped with 43” Samsung displays, Poly Studio P15 video bars, and GC8 touch panels.
Medium Meeting Rooms: Fitted with 65” - 75” Samsung displays, Poly Studio premium USB video bars, and GC8 touch panels.
Larger Rooms and Boardrooms: Featuring dual 75” – 85” Samsung displays, Poly E70 Speaker Tracking Cameras, GC8 touch panels, and Poly Trio C60 conference phones with NoiseBlockAI technology.
Alongside upgrading the meeting spaces, an on-premise Appspace digital signage solution was installed, with IPTV channels provided by an Exterity TV Gateway. This setup enabled the UKHSA to deliver high-definition content to 34 screens throughout Nobel House.
From start to finish the project took three months to complete. The UKHSA team also received support from an onsite Cinos engineer for the first three months following the deployment, to assist with user adoption and provide training in a live environment.
After 18 months of utilising the upgraded technology, the UKHSA relocated to 10 South Colonnade in Canary Wharf. Cinos decommissioned the systems at Nobel House and outfitted the new office to the same high standards, ensuring continuity and meeting equity.
The new office is comprised of various collaboration and meeting spaces, including a multifunctional divisible boardroom that can be configured as three large meeting rooms, one large and one smaller room, or opened up for events and training sessions. The boardroom is equipped with the same Poly Teams solutions used at Nobel House, alongside a Q-SYS system for audio processing and AV over IP signal transport. Additionally, it features IP PTZ cameras, Sennheiser ceiling microphones, and a 4x2 video wall controlled by a Cyviz system. To enhance user engagement and collaboration, three 75” Avocor interactive 4K displays were also added to the space.
Cinos reinstalled the UKHSA’s existing Samsung displays, Poly Studio Conferencing Bars and Poly GC8 touch panels across the 13 remaining medium meeting rooms to provide the consistency and familiarity staff had become accustomed to. For flexible collaboration and breakout sessions, the office includes one and two-person meeting pods equipped with Poly Studio R30 conferencing bars and laptop connections for easy device integration.
Furthermore, the Appspace digital signage and IPTV network was introduced throughout 10 South Colonnade to stream information, announcements, and wayfinding for staff and visitors.
George McNamara, People Delivery Unit Director, Ways of Working Programme, commented: “The team at Cinos took on board our requirements and created a solution that provides a seamless user experience across our estate and supports our hybrid working strategy. Knowledgeable, responsive and strategic in their approach, Cinos has gone the extra mile throughout to deliver value and cultivate a successful partnership.”
Steve Franklin, Executive Director at Cinos added: “We are proud to have partnered with the UKHSA to enhance their AV infrastructure, ensuring seam-
less communication and collaboration in line with its hybrid working strategy. Our goal was to create an intuitive and consistent user experience across all meeting spaces and by standardising on Poly-based Microsoft Teams solutions we have achieved exactly that. We look forward to continuing our partnership with the UKHSA as we repurpose and upgrade AV equipment across its regional sites to deliver a unified user experience nationwide.”
Education
Christie technologies freshen up learning at Luanda Science Centre
Christie technologies are powering immersive educational experiences at the Luanda Science Centre (CCL) in Angola. The CCL, built on the site of a former soap factory, features powerful audio and visual technology inside and out to engage visitors and inspire future generations.
An auditorium at the CCL has been equipped with two Christie Griffyn 4K35-RGB pure laser projectors and Vive Audio speakers to deliver impactful educa-
tional content, while eight Christie D20WU-HS 1DLP laser projectors power a permanent outdoor video mapping attraction on the building’s façade. The project was carried out by Christie partner PROAVIT and consultant MUSE for Athena Swiss AG.
The 146-seat auditorium features a 180 square metre (1937.5 square feet) screen that measures 15.5 metres (50 feet) wide by 11.65 metres (38 feet) high,
totalling more than 12 million pixels. “With 36,500 lumens, RGB pure laser illumination, native 4K resolution and 3DLP technology, the Griffyn 4K35-RGBs deliver spectacular visuals with an exceptionally wide colour gamut,” says Pedro Carmo, director of PROAVIT, the AV integrator for the project. Special effects include vibration, water and air, which are synchronized with the on-screen content to increase immersion.
The auditorium is also equipped with Dolby Atmos with 32 audio channels, powered by 34 Christie Vive Audio speakers and nine Powersoft Quattrocanali series amplifiers. “The Vive Audio speakers have great performance with very low distortion, making them ideal for complementing the visual experience of the big screen,” adds Jordi Mollà, AV engineer at MUSE.
Outside the CCL, eight Christie D20WU-HS 1DLP laser projectors were installed discreetly in ventilated watertight cabinets to map onto the façade of the building and create a 114 metre (374 feet) wide by 11 metre (36 feet) high canvas. This nighttime projection was created by OCUBO, a multi-awarded design studio, and aims to bring learning to life, highlighting topics such as Angolan culture, the human body, planets, fauna, flora and science.
“Christie technology has contributed to transforming this space into a true centre of excellence, creating a cutting-edge immersive experience for visitors,” says Mollà. “We would also like to highlight the work of PROAVIT, which solved the various challenges we faced with great efficiency and professionalism. The Luanda Science Center has established itself as a benchmark in education and entertainment in Africa, backed by an advanced technological infrastructure that is unique in the world.”
From a pork processing facility to a well-established presence in the Netherlands and beyond: the butchery trade has been unmistakably linked to the Post family for years. Compaxo is a family business with roots dating back five generations, founded in 1896. Over the years, passing down traditions and experiences through generations has given the current company a strong foundation of knowledge.
Our partner Wifimedia Projects has worked closely together with Compaxo for 17 years. Naturally, they were brought on when Compaxo’s location in Zevenaar underwent renovation. The new office space was to feature a boardroom, a conference room, and multiple meeting rooms of assorted sizes. Wifimedia Projects was enlisted to fully outfit these rooms with AV technology, networks and cameras. They were not only brought on as advisors, but also partially involved in the execution of this project
For the AV technology, Compaxo had secure video conferencing as #1 priority. To meet this need, Wifimedia Projects recommended CTOUCH. Compaxo chose the CTOUCH Riva to make secure internal and external video conferencing more than possible. The built-in microphone array significantly simplifies video calling. Finally, the CTOUCH Riva is compatible with most common camera brands. All the ingredients for a splendid and secure video conferencing set up.
The CTOUCH Riva 2, the successor to the Riva, is now available.
Discover the CTOUCH Riva 2
Wifimedia Projects handled the installation of the Riva screens and provided training for Compaxo employees, after which the Riva was ready for use. And what use! The CTOUCH Riva is extensively used in Compaxo’s daily operations. From meetings to presentations, users are incredibly pleased with the support provided by these interactive displays.
Bang & Olufsen announces Charles Leclerc new Global Brand Ambassador
Bang & Olufsen is delighted to announce Charles Leclerc as its new Global Brand Ambassador, marking the start of an exciting collaboration.
Bang & Olufsen is delighted to announce Charles Leclerc as its new Global Brand Ambassador, marking the start of an exciting collaboration. Bang & Olufsen and Charles Leclerc will partner to drive meaningful conversations around sound, produce creative campaigns and events, as well as release a limited-edition product created by the Danish soundcraft brand.
Charles Leclerc is best known as one of the most talented F1 drivers of the current generation. Outside of his brilliant racing career, which has brought him worldwide acclaim, the Monégasque driver has built a reputation as a talented musician with a passion for
playing the piano, composing and recording his own music while expressing his thoughts on how music plays a vital role in his life.
“My professional life is all about precision and performance, and sound plays an important part in that. The cars I am driving are engineering marvels, and the sounds they produce inform me of the split-second decisions I need to take. This close attention to sound has trained my ear to listen differently, so quality of sound plays a vital role in my life. When I listen to music, I want a clarity in sound and a balance in tuning that reveals the music in new ways and brings me closer to the artist”. Charles Leclerc continues: “I have been a fan of Bang & Olufsen for many years, and I use their products every day. The brand has a clarity and warmth in their sound that helps me disconnect from the racing world and brings me to a place where I feel connected to the artist. That is why the partnership is such a natural fit”.
With the pursuit of beautiful sound experiences taking center stage, Bang & Olufsen is excited to kick off the partnership, explains CEO Kristian Teär: “We are delighted to welcome Charles to the brand. We share the same appreciation for performance and craftsmanship and have a shared passion for music experiences that gets us closer to the artists we love. We can’t think of a better partner to help us evolve and create a community around beautiful sound”.
Charles Beauduin becomes chairman of Barco
Charles Beauduin will retire as co-CEO and will become Chairman of Barco, effective September 1st, 2024. An Steegen is confirmed as CEO.
In 2021, An Steegen and Charles Beauduin assumed the role of co-CEOs at Barco, leading the company into a new era after the challenging Covid-19 period. Under their leadership, the organisational structure was redesigned, with greater empowerment at business unit level for increased customer and market responsiveness. With the focused factories strategy, the upstream value stream was strengthened, and the manufacturing footprint was expanded with dedicated factories, including two new manufacturing plants in China. Furthermore, the R&D roadmap has been accelerated, with additional focus on breakthrough innovation, and leading to an increased number of new product introductions from 2024 and beyond.
In the board meeting of June 25th, the Board of Directors accepted the resignation of Charles Beauduin as co-CEO and has appointed him as new chairman of the board, taking over from Frank Donck. Frank Donck will continue to serve on the Board of Directors as independent director. These changes will be
effective September 1st, 2024. An Steegen will continue her role as CEO of Barco, further rolling out the strategy for innovation and profitable growth.
Frank Donck commented: “On behalf of the Board of Directors, I would like to thank Charles for his commitment and leadership as co-CEO of Barco in the last 3 years. We are delighted to continue to be able to count on his vast experience in international business and in technology companies, as he will be taking over the role as Chairman of the Board from me from September 1st onwards.” Charles Beauduin added: “With gratitude I am looking back on the past years as co-CEO of Barco, in tandem with co-CEO An Steegen. Together we launched the implementation of a new strategy for innovation, customer centricity and focused factories, which was rolled out by the Barco teams, also during my absence for medical
Charles Beauduin will retire as co-CEO and will become Chairman of Barco, effective September 1st, 2024. An Steegen is confirmed as the new CEO.
reasons last year. From the start it was my intention to reduce, after a few years of transformational change, my executive involvement at Barco. This time has come. However, my dedication to Barco continues in a different role, in which I will further focus on value creation for the company. As Chairman, together with the other Board members, I am looking forward to continuing working with An Steegen and the Barco teams and to transforming Barco further into a customer-focused and innovation-driven company.”
Finally, CEO An Steegen said: “I am thankful for the excellent collaboration with Charles in our shared role as co-CEO. We were able to set out the strategy together, and we will continue to do so also in his new role as Chairman. We are more dedicated than ever to lead our visualization and collaboration markets, offering innovative solutions and products to all our customers.”
PPDS promotes Andrea Barbuti to Global Product Management Lead for EMEA
Andrea Barbuti has extended his role as Global Product Manager Total Solutions to become PPDS’ very first Global Product Management Lead for EMEA, overseeing the bigger picture and bringing a unique Europe-centric approach to the development of new and existing professional displays and solutions for the company. Based in Ghent and reporting to William Xiong, VP Global Product Management, Andrea is one of PPDS’ most experienced and accomplished professional display specialists, having started his journey with the company as Application Engineer in 2015, before being named PPDS Global Product Manager Total Solutions in 2020.
Recognised for his expertise and commitment throughout his PPDS career, as well as his natural leadership skills, Andrea has continually played an integral role in the company’s evolution. This includes helping to shape the strategic focus on delivering complete hardware and software solutions to support the unique needs of major verticals across all global markets, including EMEA, North America, India, and Asia Pacific.
Working closely with PPDS’ Global Leadership team, Andrea has also been instrumental in driving the company’s sustainability strategy. A key player in the introduction of the professional Android SoC for Philips Professional Displays, together with the product management team, he has also led the delivery of some of the industry’s most energy efficient and environmentally friendly (including packaging) digital signage solutions, complete with globally recognised sustainability certifications. A visionary for integrating energy saving features into new and existing products, recent examples include the ‘zero power’ Philips Tableaux, the industry’s most Advanced Colour ePaper signage display, and the Philips Signage 3000 Series EcoDesign (QE-Line), which has achieved the world’s first C rated European Energy Label for digital signage, as well as an EPEAT Silver Climate+ accreditation.
In his newly created and expanded role, Andrea –who is ever-present at AV industry events around the globe, will now oversee product management
and technical support for all PPDS signage products across EMEA, while bringing together the unique requirements of every global region to spearhead professional display product management for PPDS. Commenting on his new position, Andrea said: “I am excited to have been given the opportunity and responsibility to lead Global Product Management from my home ground in Europe. Entering my tenth year with the company, I have never been more motivated or excited to be part of the team. The growth and impact we have, together with the leaps we have made in driving the importance of sustainability, for our customers and for the AV industry as a whole, have been nothing short of extraordinary. This is testament to
ideal candidate to bring a European perspective to our global product strategy – something we think is unique for our industry.
“We are extremely fortunate to have some of the market’s most enterprising leaders here at PPDS, with every one of them recognised for playing a vital role in the development and success of our company. Andrea has a great track record and dedication to bringing new, more energy conscious products to market, and we have full confidence in his abilities to drive the next wave of innovation. On behalf of the PPDS team, I extend congratulations to Andrea on his well-deserved promotion.”
Lightware Enterprise announces new leadership
Lightware Visual Engineering announce significant updates to its Enterprise team aimed at enhancing its global Enterprise business operations. Craig McQueen, who previously served as Sales Director at Lightware UK, has been appointed as Director of Enterprise Sales for the EMEA region at Lightware Headquarters. In his new role, McQueen will focus on managing relationships with Enterprise clients in the EMEA region, developing Lightware’s business through direct end-user engagement, promoting the Enterprise Partner Program, supporting local sales teams with large local or multiregional projects involving Enterprise customers, and overseeing the successful deployment of large-scale projects across different regions.
the devotion and innovative minds of our elite team of professionals – the real backbone of our business. I look forward to continuing our commitment to providing best-in-class professional display products and software solutions to meet the evolving needs of our customers around the world.”
Andrea’s appointment continues PPDS’ proud track record of attracting, supporting and providing career paths for the AV industry’s leading talents, with Andrea’s appointment coming just weeks after Jan Van Tieghem, who has been with the company for 15 years, was promoted to the role of Director of Technical Sales Support. Martijn van der Woude, VP Global Marketing and Business Development, added: “Andrea’s leadership skills, coupled with his extensive industry knowledge and experience, make him the
McQueen will continue to oversee key end-users and Enterprise relationships managed from the UK. The UK team will still involve him in cases where their dealers work with large Enterprise clients or significant local projects, which may include visits to Lightware’s London Experience Centre or proof-ofconcept requirements. Additionally, he will focus on developing new relationships with Enterprise end-users, aiming to establish Lightware as a global standard.
McQueen joins Michael ‘Moose’ Adams, who has held the position of Director of Enterprise Sales for the US region since April 2023. Adams brings a wealth of experience and has been spearheading efforts to expand Lightware’s presence and relationships within the American market. His proven track record in driving sales growth and building strong client relationships, has been invaluable as Lightware continues to expand its footprint in the US. Additionally, Péter Vida steps into the role of Enterprise Sales Manager. Vida will provide essential support to Lightware’s regional sales teams and Enterprise Team with Enterprise Partner projects. He will support global rollouts for Enterprise customers and serve as a liaison between
Andrea Barbuti has extended his role as Global Product Manager Total Solutions to become PPDS’ very first Global Product Management Lead for EMEA, overseeing the bigger picture and bringing a unique Europe-centric approach.
Lightware’s regional offices and HQ departments.
The new Enterprise team will play a pivotal role in strengthening Lightware’s global reach, ensuring the company continues to deliver innovative solutions to its Enterprise clients worldwide. Craig McQueen expressed his enthusiasm about the new role, stating, “I am excited to lead Lightware’s Enterprise Sales efforts across EMEA during this period of significant growth and innovation.” Siegfried Hermann empha-
Craig McQueen, who previously served as Sales Director at Lightware UK, has been appointed as Director of Enterprise Sales for the EMEA region at Lightware Headquarters.
sised the strategic importance of these appointments, saying: “These changes underscore our commitment to enhancing our Enterprise capabilities globally, enabling us to deliver exceptional value and service to our clients.”
Julia Baumgartner joins Datapath as Business Development Manager for DACH
Datapath, world-leading engineers of visual solutions, has strengthened its DACH operations further with the appointment of Julia Baumgartner as Business Development Manager for the region. Julia brings a strong audio visual knowledge to the role, particularly in KVM and control. Her past roles
include 8.5 years at kvm-tech electronic gmbh, where she rose from international sales roles to Managing Director.
Effective immediately, Julia’s new role will see her working closely with Datapath’s DACH and Western Balkans Sales Manager, Vladimir von Kendjelic-Gorcey, to drive new business – particularly solutions involving Datapath’s multi-award winning Aetria solution for control rooms and multi-source video management.
Germany continues to be the leading market across EMEA, with a GDP exceeding $4Trillion. With a strong investment in technology, Datapath is looking to reinforce its presence in the region by adding Julia’s sales and business skills to its Germany team.
“I very much look forward to driving new business for Datapath,” says Julia. “I am familiar with the technology from my time at kvm-tech and have been impressed with Datapath’s drive and commitment to improve Control Room operations. I have been closely monitoring the progress that Aetria has been making within the global Control Room market and I am really looking forward to continuing that momentum here in Germany and surrounding territories.”
Phil Davenport, Director of Sales and Operations EMEA, welcomed Julia to the Datapath team: “We are pleased to make this announcement and welcome Julia to the Datapath family. Julia brings a technical know-how and multi-lingual skills that make her the ideal choice for the role. DACH is a key territory for Datapath and, with Julia working alongside Vladimir, we have a strong sales team to ensure established and new customers in the region receive the highest levels of service.”
Digital Signage Summit
Europe
2024
DSS Europe, co-hosted by invidis and Integrated Systems Events, was held at the Hilton Munich Airport from 22-23 May 2024. Recognised as Europe’s premier event for the digital signage and Digital-outof-Home industries, DSS Europe offered an extensive array of attractions. The introduction of the invidis Digital Signage Software Compass, the release of the invidis Yearbook and unique networking opportunities support digital signage professionals aiming to get a head start in business.
Complementing the comprehensive conference programme with compelling keynotes and a series of insightful regional panel discussions with respected C-level speakers and emerging industry disruptors, was a vibrant exhibition area, providing attendees with firsthand access to cutting-edge digital signage solutions. Brands showcased include AMERIA, AXIOMTEK, Concept, Dynascan, Edbak, Google, HIND, iiyama, Novisign, Samsung, Sharp/NEC, SignageOS, and Vanguard, among others.
DSS Europe also promised invaluable networking occasions, culminating in a networking drinks reception, sponsored by Google Chrome OS, on the evening of 21 May and the not-to-be-missed evening beer garden event at the conclusion of day one. With a dynamic blend of thought-provoking sessions, unparalleled industry insights, and an array of networking opportunities, DSS Europe 2024 was undoubtedly a pivotal event for professionals in the digital signage landscape. “As the continent’s foremost digital signage conference, we’ve curated a lineup of industry heavyweights and rising stars poised to share their observations and experiences,” said Florian Rotberg of invidis.
“From exploring groundbreaking software advancements to delving into the burgeoning opportunities within the retail media and DooH sectors, our agenda was
packed with discussions vital for staying ahead in this dynamic industry.”
DSS Europe also unveiled the revolutionary invidis Digital Signage Software Compass, a vendor-neutral tool designed to simplify CMS selection and to serve as a comprehensive resource and platform for digital signage software-related topics, offering expert knowledge, editorial independence and transparency in a fragmented market.
Attendees can further augment their industry knowledge with exclusive market intelligence from the newly released invidis Yearbook, a must-read for everybody in the digital signage industry. The focus topic ‘Signage & Software’ promises exciting background information and rankings. The invidis Digital Signage Market Compass analyses the key markets and the important players. It focuses on the different European Markets but will also covers the important North America market. As always, the invidis Yearbook will be available in both a German and an English edition.
