David Roberts is the West Midlands-based Castrol Champion and Autotechnician joined him for a day in the West Midlands
On the move with a Castrol Champion Extolling the benefits to garages of joining the Castrol Service network leads to mixed but positive responses, as Rob Marshall discovered, when he joined Castrol's Champion for a typical day out on the road.
ON THE MOVE
With a job title befitting a superhero, David Roberts' feet are planted firmly on the ground. "Castrol Champion is not a fancy title for a salesman; I am a technician," he insists with a smile.
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Qualified to IMI Level 3, David left over a decade's worth of workshop experience and five years technical training to join Castrol seven months ago. The 36-year-old reports that his hands-on background places him at an advantage, especially when meeting fellow motor trade professionals. Apart from his practical experience within workshop environments, joining one of the most prominent British oil blenders has given him further insight into the role lubricants play, long after the vehicle leaves the garage.
The Mum Test While David spends much of his time on the road, a Castrol Champion does not cold-call every workshop but seeks out the best ones. Every visit follows diligent research. He explains that
David shows Chris Jenks of RC Motors how Castrol Service provides the tools, training, equipment and support to improve workshop efficiency, make life easier and foster further trust between the independent aftermarket and the customer
