Autotechnician May 2025

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COUNTDOWN TO AUTOMECHANIKA BIRMINGHAM

Think Clutch. Think Blue Print.

With a premium Clutch range designed to fit over 300 million vehicles worldwide, we ensure workshops get the right solution, every time.

At the core of our success is the bilstein group Clutch Competence Centre where each component undergoes meticulous in-house testing to ensure optimal performance and durability.

Experience Blue Print Clutches!

Dear Reader,

More than 500 leading suppliers of equipment, training and business support are pulling out all the stops to ensure Automechanika Birmingham, which takes place June 3-5 at the NEC, is the best event yet – offering workshop visitors hefty discounts and show offers, the chance to win fabulous prizes, chat with repair experts and, of course, see the latest parts, products and services to boost business and streamline repairs.

Organisers have also introduced Motorvate – a new area of the show with a festival feel – to entice new talent into the trade with inspiring talks, training sessions, entertainment and awards. We have helped organise over 150 hours of technical training sessions and debates in the Workshop Hub, and the Autotech area next door will enable visitors to get practical advice on EV repairs from Phinia trainers and Matt Cleevely of Cleevely EV.

A full show preview beings on page 36, but don’t miss out on our regular features, including 4Focus, HR & business advice, a workshop case study and remanufacturing feature.

We hope to see you at the NEC very soon!

P6 Industry news

Nicola St Clair Editor

Nicola@autotechnician.co.uk

P10 Workshop Takeover tickets now live!

P12 Sponsor Focus: JLM Lubricants

P14 Sponsor Focus: NAPA

P16 Why training is your superpower, Amy Blick

P18 Selling labour, not just fixing cars, Tina Drayson

P20 4Focus: New Car Tech

P24 Case study, by Neil Currie

P30 The case for remanufacturing

P36 Automechanika Birmingham preview

P58 Parts, Tools & Tips

* View and download previous digital issues at: www.autotechnician.co.uk instagram.com/autotechnician_magazine youtube.com/@AutotechnicianMagazine facebook.com/Autotechmagazine bsky.app/profile/autotechnician.bsky.social

The Motor Ombudsman launches 2025 Awards

The Motor Ombudsman has launched the sixth edition of its annual Star Awards, which recognises its accredited businesses and individual team members across the UK who have gone beyond the call of duty to assist a customer in their time of need.

They are driven by customers submitting a nomination via the body’s dedicated online portal ( TheMotorOmbudsman. org/Awards), where they can write a short account detailing acts of kindness and generosity, and the positive steps taken by a business or a member of staff to resolve their concerns, no matter how big or small the gesture.

New for this year’s competition is the introduction of the Community Star Award, where customers can nominate someone for the support of a dedicated cause in the local area. This could include giving up time out of hours to work with a charity, putting on a fundraising event, or sponsoring a nearby sports team at grassroots level.

From these nominations across different regions and categories, it is then the task of The Motor Ombudsman to create a shortlist of the three finalists for each of the Star Awards, which will see a total of 33 businesses and individuals in contention to win the eleven trophies on offer. A panel of four automotive industry judges will then reach a joint consensus for each award. The final stage of the judging process sees the eight regional Star Award winners pitted

against one another, and based on the merits of their winning nomination, one will be named as the recipient of the overall and coveted National Star Award.

Alan and Jeanette Landale, the husband and wife owners of AJ Fleetcare, an independent garage based in Leeds, and the 2024 recipient of the regional trophy for the North and the National Star Award, explained: “Since being crowned a double winner at the end of last year, we have had such a positive reaction from our local community and beyond, and the Star Awards have really put our business front and centre. In fact, after our customers and motorists in the region read about our achievement in the press and on social media, the phone didn’t stop ringing, and we are really grateful for having the opportunity to be recognised with such a prestigious honour.”

www.TheMotorOmbudsman.org/Awards

EV Policy welcomed but more required, says LKQ

LKQ welcomed the recent clarity on EV Policy by the UK government with the announcement to reinstate the ban on the sale of new ICE vehicles to 2030 but has called for further support to help the aftermarket navigate the transition to ensure repair services remain affordable for motorists, while maintaining healthy competition between service providers.

Kevan Wooden, CEO of LKQ UK and Ireland, said: “It’s encouraging to see the government reacting quickly to help shore-up confidence in the automotive sector, which faces fresh uncertainty from US tariff reform. And while this intervention is understandably made in the interests of vehicle manufacturers, there are welcome outcomes for the aftermarket too.

“Further clarity over the 2030 ICE vehicle ban gives the independent aftermarket the confidence to invest in the skills and equipment needed to service and repair electric vehicles. Meanwhile, applying the 2035 deadline

to all hybrid vehicles and for vans gives certainty to the aftermarket that revenue opportunities relating to ICE aspects of hybrid servicing will remain for longer.

"A stable and predictable policy environment is central to the wider automotive industry’s success. The government rightly brought forward these plans to support vehicle manufacturers at a time of uncertainty. But there remains an opportunity for the government to provide greater clarity on EV policy for the aftermarket too: a crucial part to support the future success of the UK’s zero emission car parc.

“Policy that grows EV servicing skills, and that prevents vehicle manufacturers from blocking repair opportunities for the independent sector, will be key to providing greater stability and predictability.”

Castrol Services recognised at its first conference

The UK’s best-performing Castrol Service workshops were recognised at the first-ever Castrol national conference, held in Newport, Wales. The Castrol Service Forever Forward Awards highlighted the achievements of independent workshops within the growing Castrol Service network, which now includes over 270 businesses based in the UK and Ireland.

Eden Tyres and Servicing, which operates 24 workshops throughout the East Midlands, won the ‘Strong Social Media Award’, recognising the business that uses digital platforms to build a customer following and drive growth.

The ‘Building Community Award’, which recognises workshops that run campaigns aimed at building a community of customers, was won by Nottingham-based Lindleys Autocentres. The business sponsors local teams, such as the Keyworth United Predators U13’s girls’ football team and supports local talent including 10-year-old go-kart racer Luke Milward.

R S Autotechnik, a German vehicle specialist based in Gloucestershire, took home the ‘Extra Mile Customer Experience Award’, created to recognise workshops that raise their service levels through the actions of highly trained members of staff.

The ‘Castrol Spirit Award’ was won by Sophie Redden at Priorslee Motor Services in Telford. Sophie was nominated for

Oldfields Garage Services in Leominster were crowned the winners of the headline ‘Garage of the Year Award’. With a focus on providing the best customer service through continuous training and having received national recognition amongst various publications and trade bodies, Oldfields’ has achieved a five-star Google review and a 12-month average customer service score of 96 from over 650 survey returns.

Countdown begins for Automechanika Birmingham

Take a look at our Automechanika Birmingham preview from page 36 to find out why this is one event you cannot afford to miss!

Exclusive giveaways, panel debates, technical sessions and the latest products and services to help you boost business and your repair skills will be on offer and deserve at least one day out of the workshop. Scan the QR code to register for your free ticket – we hope to see you there!

For peace of mind always use a Garage Equipment Association member. GEA accredited engineers work to an industry code of conduct. Your assurance their skills and knowledge have been independently assessed.

embracing the spirit of the Castrol brand and putting Castrol’s vision and values at the heart of the workshop.

NGK celebrates its 50th anniversary

Niterra UK and its NGK Ignition Parts and NTK Vehicle Electronics brands are celebrating 50 years of supporting the UK automotive aftermarket. Established in 1975, the company has grown from its humble beginnings in a small Hendon warehouse into a trusted partner for distributors, motor factors and workshops nationwide.

Over the years, Niterra has expanded beyond its original spark plug range, with glow plugs, ignition coils and a wide range of NTK sensors. Recently, the introduction of EGR valves marked another milestone, enhancing NTK’s engine management portfolio.

The company is investing in new technologies and product lines, exploring alternative fuels, and considering opportunities beyond automotive.

Brake fluid safety warning

Verification of Lubricant Specifications (VLS) has issued a second safety warning after stock of Mannol Brake Fluid DOT 4 3002 was found to be still available and non-compliant, posing a risk to public safety.

VLS received a complaint in December 2023 that the product failed in critical performance areas required for safe brake operation and since failed to meet specification limits during independent tests. VLS had been advised they had stopped selling the product in the UK and had asked distributors to quarantine the affected batch number until further notice. The VLS escalated concerns to Trading Standards when there was no evidence that his had been actioned. New samples have been found to be non-compliant against the DOT 4

Ben Ball to take place at London Hilton Park Hotel this December

Ben invites its automotive family to book now for Ben Ball 2025, which will take place at London Hilton Park on 10th December. The black-tie event will feature entertainment, dancing, a three-course dinner and the opportunity to network and socialise with over 600 automotive professionals.

A range of table packages, as well as individual tickets, are now available at www.ben.org.uk/benball

Matt Wigginton, Director of Partnerships, Engagement & Income at Ben, said: “We’re very excited to open bookings for our exclusive automotive event of the year and we’re delighted to bring Ben Ball back to central London, in the prestigious London Hilton on Park Lane. We have so much to share this year, so you won’t want to miss this! We expect spaces to sell out quickly, so don’t miss out on an unforgettable night of celebration with your automotive family."

specification performance claim. Based on these results, potential consequences of use could be increased stopping distance, accelerated wear, and braking system degradation.

David Wright, VLS's Company Secretary, said, “The sixmonth review sample has a date of manufacture of 25th May 2024, which is after the date when we advised them of the issue. We are, therefore, gravely concerned that sufficient action has not been taken to protect driver safety. We urge motor factors, mechanics and end users alike to avoid using the product as it could put drivers at risk of personal injury, accident or even risk loss of life.”

https://ukla-vls.org.uk/

REMANUFACTURING MAKES SENSE

For over 20 years ACTRONICS has been at the forefront of our industry developing sustainable remanufacturing solutions for you.

Our solutions are a cost effective, environmentally friendly alternative to replacement parts. Our Plug & Play solutions ensure a top-quality service backed by a 2-year warranty

Autotech 2025: Boost your diagnostic powers!

Paul Dearing and Nicola St Clair, the Commercial Director and Editor of autotechnician magazine, created autotech to complement the ethos of the magazine – to help technicians build the knowledge and skills required to be a Top Tech, by providing a growing bank of free, online and confidential technical assessments, training videos and cost-price access to live training events – the autotech Workshop Takeover!

Autotech is an evolving bank of free, confidential online assessments created by independent automotive trainers. Test 18 has just been added – Can you diagnose the Adaptive Headlamp fault?

All you need to do to put your skills to the test is go to https://autotechnician.co.uk/registration/ enter a few details and then click a link in an automated email.

The online test is completely confidential, and you’ll receive your scores, correct answers, and technical explanations of the topics covered.

Once you’ve had a go at this assessment, why not have a go at the many others – it’s completely FREE!

Can you diagnose this Adaptive Headlamp fault?

A customer has presented his 2006 BMW E61 to the service department, insisting on a new Xenon headlamp bulb for the

In association with:

right side. According to the customer, the headlamp suddenly stopped working following a heavy downpour.

You accompany the customer to the car park to verify the issue firsthand. Upon inspection, you confirm that the left headlamp is functioning normally, and on the right side, the side marker, angel eyes, and high beam are operational. However, the low beam on the right headlamp is completely inoperative.

Given these symptoms and from your own past experience, you explain to the customer that a simple Xenon bulb replacement is unlikely to resolve the fault. After discussion, the customer agrees to authorise one hour of labour for a thorough diagnosis to identify the underlying issue.

This initial diagnostic approach allows for an accurate assessment of potential causes, rather than simply replacing parts without confirmed evidence of their failure.

You are provided with the circuit schematic and guided through the process to diagnose the problem without replacing parts unnecessarily.

Log in or register by entering a few details at https:// autotechnician.co.uk/registration/ and access the entire library of confidential assessments now!

Save the date – Workshop Takeover returns to

Cheltenham Saturday 6th September

Last year’s event, also held at Cleevely Motors, brought together likeminded technicians for a full day of hands-on, guided fault-finding, using real world scenarios.

Throughout the day, attendees rotated through three different sessions to deliberate and participate in hands-on diagnostic and new technology learning sessions. All of which were devised by workshop owners and industry experts such as Matt Cleevely, Andy Crook, Gareth Davies and Alistair Finch.

The real difference with the autotech Workshop Takeover is the fact that it’s hosted by technicians who are still ‘on the tools’, who bring challenging diagnostic situations and current training opportunities into the workshop and share their knowledge with you – in an ever-changing industry, this knowledge and information is invaluable.

Hosted on Saturday 6th September at Cleevely Motors in Cheltenham, autotechnician are bringing the same level of expertise, experience and knowledge, along with event sponsors ACtronics, ALLDATA, JLM Lubricants and NAPA.

Subsidised tickets are now available at https:// autotechnician.co.uk/training/

Both experienced diagnosticians, as well as those with less years of experience under their belt, will gain valuable takeaways on how to find faults more effectively on both combustion and electrified vehicles. Guests also have the opportunity to enjoy dinner and drinks with the team the night before.

Top Products and Prizes from JLM at Automechanika 2025

You can be sure of a warm welcome and some goodies at the JLM stand L78 this year, plus a chance to win tickets to the European Rally Championship in Rome or Wales, plus a competition where you could win the amazing JLM Lubricants’ DPF Clean and Flush Toolkit – worth over £250.

JLM Lubricants offer a complete range of professional quality additives for petrol, diesel, hybrid and LPG vehicles, primarily for automotive but also for heavy duty or commercial vehicles.

DPF Cleaning:

JLM is a leader in on-vehicle DPF cleaning and offers a complete range of solutions for both preventative and reactive cleaning of diesel particulate filters. The groundbreaking DPF Cleaning Toolkit allows any professional mechanic to clean and restore even severely blocked DPFs in less than two hours, without having to remove the DPF from the vehicle. This means workshops can add value to their business and increase customer satisfaction with much quicker vehicle turnaround times. The alternative of removing the DPF and sending it away for cleaning costs the customer more, takes longer and removes the profit from the workshop.

JLM’s DPF Cleaning additive is the only formula on the market that incorporates both Platinum and Cerium, the safest catalysts for removing soot from a DPF. Alternative ferrous (iron) based additives spike the temperature inside the filter, which can damage the core and increase ash deposits. JLM’s formula promotes soot burn at a lower temperature and with less ash. Low mileage diesel vehicles will benefit from a regular dose of DPF Regen Plus to help promote regeneration and prevent soot build up. And vehicles with onboard dosing systems such as PSA and Ford can use JLM’s DPF Refill Fluid, a cost-effective alternative to OEM fluids.

Petrol and Hybrid:

JLM’s range includes a comprehensive set of additives for petrol and hybrid engines including a standard injector cleaner, all purpose petrol Extreme Clean, specialist GDI injector cleaner and a GPF/PPF cleaner. The current economic climate means that motorists are hanging

WIN WIN WIN with JLM at Automechanika

Visit JLM’s stand L78, and you can win a complete DPF cleaning kit. This superb professionals’ only kit – worth over £250 – enables you to clean a badly blocked DPF without removing it from the vehicle. Thousands of mechanics worldwide test it, trust it, and use it, including many DPF Specialists in Europe, Australia, and the UK.

Drop in your details at the JLM stand to win a pair of VIP tickets to the European Rally Championship (ERC) in Wales, plus you’ll also be entered into JLM’s Euro draw for a VIP trip to the Rome ERC event.

Learn with JLM

On Wednesday 4th June, JLM’s technical man Manuel Pena will be giving an insight into how Liquid Tools can power your workshop to boost profits and customer satisfaction. You’ll find him in the Workshop Hub at 10.30am.

So, make sure you visit the JLM stand to pick up the latest product catalogue and some free goodies. Colin, Dij and Mike will be on-hand to answer your questions about how professional additives can you boost your business, whether you’re a motor factor or a workshop. But don’t just take our word for it. Here’s Martyn from Essex Motor Factors who have been stocking JLM for 10 years: “JLM products are huge repeat business requiring no secondary sales pitch. Every line we stock has become so successful in the area it’s tailored to fix or improve that our customers are talking to others who then come to us for JLM products… There doesn't seem to be any scenario JLM products can't cover when it comes to, for example, DPF running issues or faults, whether that’s rough running, MIL light on or limp mode.”

And don’t forget K-Seal Permanent Coolant Leak Repair, the 13 million bestseller that’s a hit in the UK and USA, plus the world’s strongest epoxy putty, Quiksteel.

Stand L78 www.jlmlubricants.co.uk

on to their cars for longer and looking for cost-effective ways to keep their prized vehicles in top condition. Using JLM additives will help to extend vehicle life and prevent premature and costly mechanical failures.

Workshop Heroes:

JLM doesn’t just do additives, the range also includes top quality sprays and oil treatments including the amazing Injector and Sparkplug Loosener Spray, a viral hit with top techs. These products are designed to help workshops solve problems fast and increase work rates and vehicle turnover.

Professional Quality Additives:

JLM additive technology is designed for the professional technician who demands quick results, every time. Unlike cheap supermarket additives, JLM treatments have more of the active chemicals and less of the filler, which means that they deliver effective and reliable results, time after time. Developed in conjunction with leading industry experts and tested by the trade, technicians know they can trust JLM to help solve problems, add value to their workshop offering and put a smile on customers’ faces.

“JLM Lubricants UK are delighted to once again be supporting Autotech which is an excellent event helping top technicians further their knowledge in an increasingly complex technical environment.

“Maintaining emissions control systems is a critical part of this work and the JLM Lubricants range of highquality diesel and petrol exhaust and fuel treatments can help technicians to achieve their objectives and keep their customers on the road.

“Trusted by professional technicians in 45 countries around the world, JLM additives not only deliver reliable results but also offer added value to a workshop’s routine service programme.”

100 years of NAPA: A long-standing heritage

In the early 20th century, the United States of America fell in love with the automobile. The National Automotive Parts Association (NAPA) was established in 1925 to meet America’s need for an effective automotive parts distribution system.

In the following decades, NAPA-branded parts swept through the market. NAPA’s reputation of quality and trust earned a global reach as the brand expanded into Canada, Mexico, Australasia, and Europe. Distributed by Alliance Automotive Group (AAG), NAPA landed in the United Kingdom in 2019 and now celebrates its centenary in 2025.

NAPA services over 800 stockists across the UK with a catalogue of over 15,000 automotive products across more than 40 categories. From like-for-like OE replacement components to expertly developed fluids and car care ranges, NAPA offers a comprehensive solution for all automotive needs

This is further supported by NAPA Truck for commercial vehicle parts, Carlyle for workshop tools and equipment, and the nationwide NAPA Auto Parts branch network. These brands boast extensive, high-quality product catalogues backed by the long-standing heritage and reputation of NAPA.

Quality parts to keep you moving At NAPA, there’s no compromise on quality.

All factories are subjected to stringent Factory Quality Audits and Social Audits following the highest industry standards, including ISO 9001 and IATF 16949. Production is consistently monitored to ensure compliance and safety requirements are maintained.

NAPA products are designed and manufactured to exacting OE specifications. Every component undergoes stringent testing procedures, often above and beyond standard industry requirements, at each stage of production. These tests benchmark NAPA against the OE product to ensure OE quality has been met — or exceeded.

Further inspections are carried out prior to shipment, because only true quality makes it into a NAPA box.

Drive your know-how

NAPA is here for customers every step of the way, from identifying the right part through to supporting installation.

NAPA Know How is your go-to online resource for all things technical, with detailed content including technical bulletins, installation guides, compliance certificates, and more. The NAPA technical team is available to help with customer queries via telephone or email.

NAPA is also supported by TechMate, a team of automotive technical specialists. TechMate provide in-person assistance to workshop owners and staff with any technical support they may need, including garage workouts, technical evenings, and more.

With an expert understanding of the finer points of best practice aftermarket installations, the team ensures that each query is addressed with the attention customers deserve.

Race to victory

NAPA Racing UK launched with a 2-car team in the Kwik Fit British Touring Car Championship (BTCC) in 2022 and raced straight to victory, securing the title of Teams’ Champions in the brand’s maiden season. The now-expanded team has held the title for three years in a row, and they’re back for more.

The BTCC 4-car squad remains unchanged from 2024, with 4-time champion Ash Sutton returning with teammates Dan Cammish, Dan Rowbottom, and Sam Osborne to dominate the grid. NAPA Racing UK also brings a 4-car team to the Vertu MINI Challenge JCW class this year, with Jamie Osborne, Lewis Selby, and Cam Richardson now joined by Alex Solley. Jack France returns to the BriSCA F1 for another exciting year of stock racing, and NAPA Auto Parts UK & Ireland has been named an Official Parts Supplier of the BTRC

Never miss a piece of NAPA news — follow @NAPAUKI on social media for all the latest. Quality may begin with the product, but there is never an end to NAPA’s Know How.

“NAPA, one of the leading automotive aftermarket brands in the UK and Ireland, is delighted to partner with Autotech in 2025 – NAPA’s centenary year.

“The comprehensive NAPA catalogue spans more than 40 product categories, all expertly manufactured to meet or exceed OE specifications. Only true quality makes it into a NAPA box.

“With the support of technical partner TechMate, NAPA is committed to providing technicians with vital technical knowledge, extensive training, and an indepth understanding of best practice.”

People first: Why training is your superpower

By Autotechnician resident HR columnist, Amy Blick

In a world where diagnostic tools are smarter, dashboards flash more symbols than a Christmas tree and vehicle tech evolves faster than we can say ‘Update complete’, it grows ever tempting to think that the latest bit of kit can be your silver bullet for workshop success.

Spoiler alert: It is not.

Now I love technology and tools to drive efficiencies in business, however if you don’t have the right people, with the right skills, using the tools in the right way, you may as well not have bothered investing in your tech to begin with.

This is where training really comes into its own and now is the perfect time of year to focus on real-life, hands-on and personalised learning and development. The kind that builds confidence, deepens understanding and empowers your team to use the right tools at the right time.

Invest in your people

I work with businesses across multiple sectors and the most futureproof set-ups have one thing in common – they invest in their people as much as their products, the clients and their services. In the aftermarket world, this simply means carving out time and space for training – and you don’t cancel the training when the ramp is full, or the phone is ringing.

It is important to never compromise on your training. Why? Because technical confidence equals customer confidence. Your techs should feel equipped and not just with knowledge, but also with the support and space to competently apply that knowledge.

Great training is more than just ticking a CPD box. It is part of wider culture of growth and building a sustainable business where your employees and clients are ambassadors for your business. Your managers shouldn’t be gatekeepers of knowledge – they should be champions of development!

Celebrate curiosity

Lastly, let’s talk about tech support. Not helplines or an email chain because the best support comes from relationships. Who do your team call when they are stuck? Do they feel

“Your managers shouldn’t be gatekeepers of knowledge – they should be champions of development!”

confident asking? Do they know their question will be answered with support, patience and clarity?

This kind of trust and organic development doesn’t pop out of thin air – it is built over time in your business through mentoring, buddy systems and creating a culture where curiosity is celebrated.

If you are reading this and you are thinking, ‘This is all well and good – but we don’t have time for training,’ I hear you and I

“Investment in training is never wasted – think of it as the fuel for your business’ engine.”

empathise – I hear this more regularly than I would care to admit. Let me change your perspective on this: if you don’t make the time, you will undoubtedly spend more time fixing mistakes, re-doing work, losing great talent that feel out of their depth and ultimately, losing money.

Investment in training is never wasted – think of it as the fuel for your business’ engine.

Time to steam ahead?

Are you ready to get genuine training into your business? Do you know you need to invest more into your people but don’t know how? Do you have informal mentoring now but want to formalise genuine training plans?

Get ahead of the curve and invest in your people now – a Power Hour will be ideal to give you clarity on where to start –message me if you would like to have an online one-to-one packed with top tips and strategies for your business.

* Amy@exhilhrate.co.uk

Professional additives

Profit Where It Matters: Selling Labour, not Just Fixing Cars

By Tina Drayson, Head of the Garage Section, IAAF

In today’s competitive automotive industry, understanding your numbers isn’t just an advantage—it’s essential. I’m Tina Drayson, Operations Director of CCM and Head of the Garage Section with the IAAF, and I’m here to share valuable insights into the key data points that can drive real business improvement.

In today’s fast-evolving automotive industry, the sustainability and success of any garage hinges on one critical factor – profitability. While it may seem obvious, what is often misunderstood is where that profit should come from. Many garages focus heavily on margins from parts, but the reality is that our core product isn’t parts – it’s labour.

There’s a myth in our industry that garages can’t make a profit on labour. But let’s be clear – you absolutely can, and more importantly, you absolutely should. Making a profit on labour isn’t just important, it’s a must. It’s imperative to remember that labour carries the financial weight of your business. It must cover everything from technicians’ wages, rent and utilities to training, tooling and admin support. The parts you sell may contribute but the margin gained is not enough to support your business.

Many garages rely on a fixed hourly rate without truly knowing whether it covers their operating costs or delivers the profit needed for growth.

So, how do we manage this?

Many garages naturally focus on the overall profit of a job, a day, or a week. While that is certainly a valuable KPI, we must dig deeper. How much of that profit is coming from labour and how much from parts?

To begin, we must understand our Cost of Doing Business (CODB). There are various ways to calculate this, but fundamentally, you’ll need the following data:

Your total costs including everything from rents & rates to the pen and paper you use (excluding parts)

The total number of technician hours available to sell

Your workshop’s overall efficiency

Then you will have your labour rate, which may be fixed or variable, depending on the job, customer, or brand.

The key metric that often gets overlooked is the Labour Recovery Rate (LRR). Not every hour sold brings in your full labour rate, and this has a significant impact on your actual labour sales.

Calculate by dividing your total labour sales by the total hours sold, this becomes a % of your labour rate to give you the much-needed LRR %

Examples of what can affect your hourly rate include:

Free services, such as Vehicle Health Checks

MOT pricing

Customer discounts

Internal work on your own vehicles

Fixed-price jobs, which may fall above or below your standard rate

Once you’ve identified your average LRR %, you can use it, along with your CODB and your desired profit £value per technician/hour, to calculate a realistic and sustainable labour rate.

Let’s look at an example:

CODB £78.50

Current Labour Rate £100.00

LRR % 80% (£80.00)

The above is giving a profit per hour of £1.50

CODB £78.50

Desired profit per hour £20.00

(£78.50 + £20.00)/0.80

New labour rate £123.12

This process gives you clarity. It allows you to price your labour with confidence, knowing you’re covering costs, rewarding your team and generating the profit needed to reinvest and grow.

It’s time to move past the myth that we cannot profit from labour. We can, we should, and we must because when we price our labour with intention, we are not just protecting our bottom line, we are securing the future of our trade.

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4FOCUS

Rob Marshall probes a collection of the latest new car tech innovations

Citroën – ChatGPT integration

Artificial Intelligence is predicted to influence virtually everything in our lives, especially as it becomes more sophisticated. It can also benefit garage businesses, as various esteemed commentators have advised, such as James Dillon at last year's The Blend in Birmingham. If you missed it, we recommend you take some time to listen to this podcast: https://uk-podcasts.co.uk/podcast/the-blend-podcast/ james-dillon-on-what-artificial-intelligence-means

AI is poised to enter cars, to help resolve criticisms levelled at dim-witted infotainment systems. In particular, Citroën claims that, by integrating OpenAI's ChatGPT, AI will improve the voice recognition function significantly. Tests from last May show that AI reduced the number of misunderstandings, which led to the reply 'I didn't understand your question', by almost 70%. By making the system more reliable and less frustrating, Citroën found that drivers ended up using voice recognition more often.

Aside from helping to make voice activation more obedient, ChatGP provides extra functions, such as providing games

Hyundai/Kia/Genesis –Radiant Heating System

Without a copious supply of hot water to keep lily-livered passengers cosy and with heat-pump technology not being acceptably efficient in the cold, many EV drivers have faced a quandary: be cold, or breakdown. Naturally, some drivers are prepared to use heated steering wheels and seats instead of the HVAC but not everyone is prepared to make this compromise. Realising this, carmakers are seeking new ways of creating comfortable cabins, while sacrificing as little range as possible.

To save time and almost 20% electrical energy, Hyundai has developed the Radiant Heating System, which works alongside the electrically-powered heater. It comprises a heating element, capable of reaching 110°C, wrapped within a fabric material that emits infrared rays. A burn prevention system detects body contact and lowers the temperature immediately, thus eliminating burn risks.

The Radiant Heating System will be utilised throughout various Hyundai, Kia and Genesis models. The layout

and quizzes for bored occupants on long trips. It can also assist with everyday life queries, such as 'Can you find me a shop that sells felt tip pens', or 'How much does it cost to replace a PureTech engine wet-belt?'

For Citroën customers, who ordered their new vehicles after 3 July 2023, ChatGPT was included in an annual subscription, starting at £3.99 per month. Presumably, if you do not pay the fee, your infotainment system loses its intelligence. The offering is available on Citroën's C4, C4 X, C5 X, ë-Berlingo ë-SpaceTourer, plus the Berlingo and Dispatch vans. It is worth noting that this is not the only instance of AI being integrated into infotainment. For instance, Volkswagen's IDA Voice Assistant uses integrated ChatGPT, too.

will vary, depending on the model. For instance, the Kia EV9 (pictured) possesses nine heating panels, positioned on the steering column base, driver/passenger front door cards, centre console and glove box base.

Hyundai says the Radiant Heating System is expected to extend the driving range of electric vehicles significantly in winter by reducing the energy used by the HVAC system.

BMW – Energy Master

Despite reports of EV new car sales dwindling and many OEMs making embarrassing U-Turns in their electrification strategies, do not presume that the Battery Electric Vehicle is about to die. This is proven by the BMW Group asserting in February that electric mobility is not only the future but also a key growth area for the company.

To prove its point, BMW has released details of the sixthgeneration of eDrive architecture, which will power its 'Neue Klasse' range of cars, a name that harks back to a range of saloons from the early sixties that set BMW on the road to riches. Whether the 21st century all-electric Neue Klasse will be as beneficial for BMW as their forebears remains to be seen and we look forward to the first new car, an SUV, being launched in September.

The sixth generation features cylindrical nickelmanganese-cobalt (NMC) 800-volt battery packs that are 20% smaller and more space-efficient than the present lithium-ion cells. The practical advantages include a 30% boost in range and charging efficiency. BMW says that, because they cost half as much as the current fifth-generation lithium-ion cells, it will pass these savings to customers. Interestingly, the relatively flat battery pack will form part of the floorpan, rather than being bolted to it.

Yet, we wish to highlight BMW's Energy Master, a central control unit that is mounted on top of the highvoltage battery. This combines several modules into one, which not only reduces production costs but also

Renault – Fireman Access

With the greater good in mind, some manufacturers are generous enough to allow their competitors to use their innovations for free. Past examples include Volvo permitting other carmakers to install its three-point safety belt and, more recently, Toyota giving free access to its hydrogen technology. Even so, in a new era of carbon credit trading and legacy car manufacturers fighting for survival, one would have thought that allowing competitors access to your innovations without a fee would be suicide. This is what makes Renault's latest announcement all the more interesting and important.

Despite what EVangelists tell you, high-voltage battery fires pose a significant safety risk and occur frequently enough to warrant action. With this in mind, Renault has collaborated with the emergency services and developed a Fireman Access point on its high-voltage battery packs.

Fireman Access comprises a self-adhesive disc, placed over an opening on top of the high-voltage battery casing. Should the vehicle catch fire, the disc is dislodged by the highpressure jet from a typical firefighter hose. Consequentially, the battery cells become drenched. The result, says Renault, does not make things worse but is the only fast and effective way to prevent thermal runaway. It allows a battery fire to be

enhances thermal management, because heat build is reduced. Energy Master performs multiple functions. It provides the interface for both the high and low-voltage supplies, meaning that it controls not just the power supply to the motor but also the ancillary 12-volt electrics. It also contains the software for the high-voltage battery, as well as the physical fuses. As the Energy Master was designed in-house by BMW, it is intended to be compatible with over-the-air software upgrades, as with other electrical systems on the vehicle. For technicians, a chief benefit is that the unit can be replaced easily, because the battery pack does not have to be dismantled to gain access. All you have to do is remove the rear seats.

extinguished within minutes, not hours, and saves around ten times the quantity of water.

Fireman Access is available across all of Renault Group's Battery Electric Vehicle brands, including Dacia and Alpine. While it has filed seven patents for Fireman Access, Renault has made the patents available throughout the automotive industry for free, on the proviso that any improvements are shared with everybody.

Come see us at Stand L110, Hall 19.

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‘Straightforward’ repairs & lurking faults

By Neil Currie AMIMI

Have you ever had that horrible feeling after finishing a job where you find a problem exists and you don’t know whether it was there before, or it is now a result of something you have done? This happened recently to one of my work colleagues and I thought it would make an interesting case study.

The vehicle in question was a 2015 Mitsubishi L200 and the owner booked the vehicle in to have the cylinder head gasket replaced – one thing to note before we start, is that the customer declined us checking and confirming the head gasket actually needed doing, as it had been diagnosed elsewhere. This is a subject that could make its

very own article as, rightly or wrongly, each garage has their own opinion on whether a job should be taken on without confirming the diagnosis is correct.

The job was given to one of my work colleagues who completed the job and found while replacing the gasket, it had indeed failed. The vehicle was then road tested upon completion and now exhibited an intermittent lack of power and poor running concern. The vehicle had not been road tested prior to the work being carried out as it was overheating.

My colleague rechecked all his work and plugged in a diagnostic scan tool to check for fault codes and none were stored. He then road tested the vehicle again and now to his surprise it ran well but after parking up and trying it again a few hours later, it still had an issue and exhibited the same

symptoms previously experienced. It was at this point he wondered whether this was a fault he had introduced, or the fault had been present before the vehicle even entered the workshop.

This is where a somewhat tricky conversation may have to take place, do we phone the customer to ask the question was this fault present before the work was carried out? The problem with that though is that it can be all too easy for the customer to then say no, it was not when in fact it actually was, and they then look for their complaint to be fixed by the affected garage for free. Now, I am not saying this is always the case, but I am sure we have all experienced this at some stage or another to then diagnose the issue and find it was not related to the work carried out and had to have been present when the vehicle was booked in for work to be carried out.

The other option is you diagnose the fault and then consider if it is because of the work that has been done or has no link and had to be present beforehand. The problem with this is who then pays for that diagnostic time and without the gaining customers authorisation, they can argue permission was not granted to go ahead and find the fault, so it can be a tricky situation to be in. My boss decided we were to diagnose the issue then decide based on what was found whether it was directly linked to the head gasket replacement work that had just been done or was present before the vehicle was brought in.

Rightly or wrongly, you must respect this decision and do what you are told to do. It was at this point I was given the job and asked to see if I could find what was going on. Road testing the vehicle showed it drove well and performed as expected so it was clearly an intermittent fault, and I would

need to have patience to catch it in the act. I decided just to scan the vehicle again and check for faults and found no pending codes. I also looked through live data and took a snapshot of the known good data just in case I needed it down the line.

A few hours later I drove the vehicle again and this time within a few miles it started to lack power considerably and I had to turn around and limp back to the workshop. It now had a severe lack of power and giving it a rev made the engine misfire, cough and splutter just like my colleague had experienced, however no warning lights were illuminated on the dashboard. Upon reconnecting the scan tool, I had no stored or pending fault codes, so I had no clues to help pinpoint the issue. At this point, it was back to looking at live data and scanning through it to see if anything stood out as being wrong.

Time to inspect the live data

As we can see in Figure 1, with the engine at idle the air mass value no 114 was sitting at 380mg. This seemed awfully low to me for this vehicle, I expected a value much higher and comparing the known good snapshot when the engine was running as it should, it read around 670mg. Now the question is what could be causing a low air flow reading, do we have a dirty or blocked air filter, is the air flow sensor faulty/dirty causing it to under read? What is the other component on the engine that directly effects air flow in its operation? If you are thinking EGR (exhaust gas recirculation) then you are correct. When the EGR valve opens, some of the gases which leave the cylinder into the exhaust manifold after combustion enter the intake system via the EGR system, since these

gases have already burned, they will not take place in the next combustion process. As they are drawn into the cylinder on the intake stroke, they take up some of the space, reducing the amount of incoming air needed to fill the cylinder. This causes a drop in intake air flow as less air is required to fill up the cylinder. The air flow sensor detects this drop and reports back it to the ECU.

So now I had found something amiss I now had to decide whether it was an issue on the air intake side or the EGR side of things. The next thing I checked was the desired and actual EGR position to see if the EGR valve was being commanded open – if it was, this would explain the low air flow reading. An important thing to remember is that with EGR at idle, with the vehicle stationary, the valve will normally be open partially, but after a period of time if the vehicle is left long enough, the engine control unit will command the valve closed; this is done to stop the engine choking on its own exhaust fumes. However, touching the throttle will cause the ECU to command the valve back open again. This function can be useful if your scan tool does not list an actuator test, or you do not want to start powering the valve without the correct wiring diagram to allow you to see the varying state of air flow in different EGR valve positions.

Both actual and desired EGR position on this vehicle showed 0% shortly after starting the engine which seems to be normal operation comparing it others I have since seen. So, this shows the ECU is not looking for EGR to be activated and the valve should be fully closed preventing any exhaust gases coming through into the intake system. There should be a high air flow reading as all the incoming air is filling the cylinder, however I have a low air flow reading so this would indicate that even though the EGR valve is closed in live data, it may in fact be stuck partially open. To rule out an issue on the air intake side I unclipped the air box lid and checked the air filter and air flow sensor, both were clean and in good condition. I also checked the air flow sensors plausibility with the ignition on, which showed it to be reading 0, as there is no engine running and no air flowing over the sensor this showed me the sensor was plausible.

My next thought was if the EGR valve was sticking open why

was the position sensor not detecting this and showing it in data or even logging a fault code? I decided to actuate the EGR valve using the actuator test of my scan tool and measure the position signal voltage from the valve to see if it was changing. The actuator test allowed positions of 0, 50 and 100% positions. Carrying out the test showed desired and actual EGR positions to match at all 3 points, so from the ECU’s perspective, all was OK, hence no fault codes being stored. What normally would happen if the valve was sticking open is the low air flow input would cause the control unit to log a plausibility code for the air flow of the engine, as comparing it to other key inputs for comparison would show it to be wrong, however the software on the control unit for whatever reason does not do so.

Things are not quite adding up

So, at this point, I suspect the EGR valve is sticking open, however the position sensor is saying it is closed, and the ECU is not logging any error codes. The air filter is clean and the air flow sensor is plausible with the engine off and giving the engine a rev showed the air flow to increase with engine rpm, I just have this low air flow reading with the EGR valve commanded closed. So, how do I prove it? Do I unbolt the EGR valve and check it physically? Do I fit a blanking plate into the pipework to prevent the exhaust gases entering the intake? As a failsafe, most EGR valves have a large spring fitted which pushes against the valve head and holds it in the closed position with no electrical power applied to it, so if my valve was indeed stuck open, it had to be due to excessive carbon on the internals of the valve holding it open.

At this point, there isn’t really a right or wrong answer, it just depends what works for you. I decided for ease and that I had the ability with my scan tool to actuate the valve to 100% and 0 repeatedly for a few minutes just to see if the EGR valve would unstick and close again. If this happened, I would be happy it’s a valve issue without getting my hands dirty. While doing so, the valve was heard to give a more defined click as it snapped closed. I then started the engine back up and rechecked my air flow reading in live data. As Figure 2 shows, we can now see a higher reading as expected, with a closed

Figure 2

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"This explained the lack of power and poor running complaint experienced by my colleague and myself - under acceleration, the EGR valve should be fully closed as we want a cylinder full of fresh, clean air to create good compression and power"

EGR valve 680mg. This was definitive proof I had to have a sticking open EGR valve. Giving the engine a rev while monitoring data showed the ECU to command the valve open on overrun and once the engine returned to idle speed and idled for a few minutes, the command changed to 0. However, the airflow stayed low, giving the valve an actuation test a few times and then commanding it back to 0 showed the airflow to rise to 680mg confirming, without doubt, the cause of the complaint was a stuck open EGR valve.

This explained the lack of power and poor running complaint experienced by my colleague and myself –under acceleration, the EGR valve should be fully closed as we want a cylinder full of fresh, clean air to create good compression and power but with the valve stuck open, this was not happening due to the burnt gases being present in the cylinder. This also proved the fault was clearly unrelated to the work carried out on the head gasket replacement. When the customer was contacted and quoted a price to replace the valve and the associated gaskets, they verified the fault was indeed present before the vehicle was brought in and felt it was due to the faulty head gasket and would be rectified after replacement.

The customer was offered the option of cleaning the existing valve or a replacement part. A new valve was fitted and multiple road tests showed the vehicle to perform as expected. Checking the old valve showed it to be stuck partially open with carbon as expected. As an afterthought, I decided to check why, even though the valve was partially stuck open, it read as closed 0% in data. After doing some checks, I discovered this valve shaft must move quite a distance before the signal voltage change reaches a point where the ECU confirms it as movement, so just something to be aware of. What you will find now on newer EU6 spec vehicles is that everything is closely monitored by position sensors and different methods of feedback to ensure what has been told to happen, has actually happened. In theory, it should be detected more easily by the ECU. Older systems like my vehicle aren’t as strictly monitored so can slip through undetected. In this instance, contacting the customer before diagnosing the issue would have proved worthwhile as they would have confirmed it, but as I mentioned before, unfortunately, this is not always the case. How do you approach this situation in your own workshop? It is relatively rare, or at least I hope it is. Just some food for thought, in case it happens to you.

Not all suspension parts are created with the same research, standards, and quality. Vehicle owners and mechanics have three primary options when replacing suspension components, but which option delivers the right value?

1. Original Equipment (OE) parts

2. Premium aftermarket parts like Arnott

3. Low-quality or counterfeit parts

OE SUSPENSION PARTS

OE parts are designed and manufactured by the original vehicle manufacturer or suppliers, built to precise specifications, and rigorously tested for performance and safety.

While reliable, they are often costly due to branding and dealership markups. Additionally, real-world use can reveal issues that are rarely addressed after a vehicle is introduced, leaving potential weaknesses unresolved.

LOW-QUALITY SUSPENSION PARTS

Low-quality or counterfeit suspension parts often mimic OE designs but use inferior materials, lack proper quality control, and skip essential testing or certification. By purely copying OE parts, these components also inherit the same potential weaknesses.

While imitation parts can be hard to spot, red flags include poor-quality rubber, lack of certification, unauthorized sellers, and unusually low prices. Purchasing low-quality suspension parts isn’t just a financial gamble; it poses a serious risk to drivers, customers, and your business, including premature failure, poor ride quality, and increased wear on other components.

PREMIUM AFTERMARKET SUSPENSION PARTS

Arnott delivers smarter, premium aftermarket suspension solutions that often exceed OE performance, at a more competitive price. Our engineers analyze OE designs, identify failure points, and enhance durability. Using advanced 3D design software and high-end 3D printing, we prototype and rigorously test each component on company-owned vehicles. Every part endures thousands of test miles before production with premium materials. Arnott’s TÜV and ISO-certified processes ensure superior performance and reliability.

EXAMPLES OF ARNOTT’S OPTIMIZED DESIGNS

Arnott’s (A-2724) Rear Air Spring - Mercedes-Benz E-Class (W211/S211) & CLS-Class (C219)

Eliminates the OE Reservoir: Arnott’s innovative design integrates the function of the reservoir within the air spring. In the OE design, replacing a faulty air spring requires disassembling and lowering the entire subframe to loosen the reservoir bolts. With Arnott’s solution, this disassembly is no longer necessary, saving mechanics up to seven hours of labor.

Stronger, More Reliable Lower Mount: The OE air spring’s delicate eye mount requires precise alignment with the rear axle using special tools. If installed incorrectly, it can tear off during use. Arnott’s solid metal lower mount is stronger with a built-in installation angle, ensuring easy, error-free installation and preventing costly failures.

While OE parts offer quality, and low-quality aftermarket suspension parts provide cost-efficiency, Arnott delivers both: premium suspension solutions that go the extra mile without breaking the bank. Don’t compromise on safety or performance—choose Arnott, the trusted name in aftermarket suspension.

Below: A good sign of a well-remanufactured calliper is bungs plugging fluid ports

Left: Manufacturing can be a win-win but ensure that you rely on a wellestablished brand that will not cut corners.

Born Again – the case for remanufacturing

There are few cases in which everyone is a winner – but is remanufacturing the exception? Rob Marshall does some digging to find out.

It seems too good to be true. Remanufactured parts can be over 50% cheaper than new OEM components, while possessing at least the same warranty, and they can even be of superior quality. It is little wonder why many companies are practising it – from ECUs to turbochargers and even brake callipers.

The environment benefits, too. According to the European Manufacturing Network, a new brake calliper creates almost 10kgs of carbon dioxide emissions, compared with 0.5kgs with one that has been remanufactured.

The catch

Unlike many other components, brake callipers are obvious safety items. With the only remanufacturing British Standard being for engines, how do you know that the quality of the callipers you are fitting to customers' vehicles is sufficiently high? The problem is that you do not, because there are no formal established independent standards. The best way you can protect yourself is to buy your parts through a trusted source, such as a well-established factor, rather than an online marketplace, and entrust a well-known brand.

The solution

Take Apec as an example. This Alliance Automotive brand's build process sees the original caliper inspected, disassembled fully, prior to being cleaned meticulously. Once any corrosion is removed from the OE casting, a surface treatment, such as cataphoresis plating, is applied to resist further surface degradation for as long as possible.

Any wear-prone internal components are then renewed, including all rubber parts. Once the build process is completed, thorough testing employs either compressed air, or pressurised brake fluid. To maintain quality, every unit is inspected and tested against a master sample.

Apec also highlights its fast-track 'Core-to-Calliper' surcharge service for technicians, where refunds are processed quickly and easily. Yet, to receive your refund in full, Apec advises technicians to check callipers for defects that may render them unfit for remanufacturing, before dispatching them. These include cracked casings, damaged pad pinholes, snapped bleed nipples and surfaces that have been damaged by contacting the disc.

Autoelectro is passionate about remanufacturing. Its range extends beyond alternators to include starter motors and BSGs.

IT'S SHOW TIME: Going behind the scenes

With the Yorkshire phrase 'where there's muck, there's brass' ringing in his ears, Rob Marshall heads to Bradford to learn the remanufacturing process for alternators.

With remanufacturing delivering positive benefits for garages, customers and the environment, there is an air of mystique about how the process works. In the case of alternators, broken units go in one end, shiny working replacements come out of the other. Yet, according to Autoelectro, which is the last remaining family-run rotating electrics remanufacturing firm in the UK, there is far more to consider.

Third-generation family member, Harnek Bhogal, insists that remanufactured starters and alternators are not the same as

those that are repaired, or reconditioned. He highlights that, while every usable unit is inspected, disassembled, cleaned, and tested, certain components, such as the rectifier and regulator, are renewed even if they are serviceable. The saving, Harnek explains, comes from reusing the casing, main stator, rotor and plastic mouldings. So, how can remanufacturing deliver a component that is at least as reliable as a new OE counterpart? We were given a whistlestop tour of one of Autoelectro's alternator remanufacturing lines to find out:

1. Any remanufacturing process cannot function without undamaged old core. Autoelectro checks the core thoroughly on receipt. This is not only to check that technicians have supplied the correct part but also to spot damage that would render it scrap.

4. Solid pulleys are checked for damage, before being cleaned, painted and reused. As Overrunning Alternator Decouplers (OAD), or Overrunning Alternator Pulleys (OAP), have a finite lifespan, they are discarded and new, OE-quality replacements are used, once the alternator enters the final assembly stages.

2. Should defects be discovered, especially to the casing and electrical connectors, the part might be consigned to the scrap bin, thus losing the garage its surcharge, albeit with the customer’s acknowledgement and agreement.

5. Other parts are discarded, regardless of their condition. Old bearings are pressed from the rotor (or from the alternator's casing, dependent on design) and scrapped. Electronic regulators and rectifier packs are not kept, either. Yet, valuable stators are retained and load-tested, to ensure that their windings on each phase are intact.

3. Autoelectro's internal processes ensure that each procedure, carried out on each alternator, is logged with a time, date and responsible technician. Autoelectro remanufactures in batches, a technique that the firm calls Group Technology. The dismantling process sees reusable parts separated from those that are consumables. This brush box is typical of the small parts that are discarded, regardless of wear levels.

6. The OE metal castings are steam cleaned and inspected again, prior to being treated to a degreasing bath. The parts are bead-blasted subsequently, which restores their as-new finish.

7. Replacing the copper rotor slip rings (on which the brushes bear) is performed on all of Autoelectro's alternators. The solder is melted, allowing the wires to be separated, and the slip ring assembly is extracted from the rotor nose. Once a new replacement is soldered into position, its surface is balanced and cut on a dedicated lathe.

10. The stator's wires protrude through the casing, when the two casing halves are reunited and bolted together. These wires are fitted to an OEquality replacement rectifier unit and soldered into position.

13. After the final covers have been refitted, every alternator is tested on Autoelectro's dedicated test rig. The test programme depends on the alternator tested but the procedure is a vital part of Autoelectro's quality inspection process.

8. If bearings are situated on the rotor, new OEquality replacements are pressed into position, after it has received a layer of anti-corrosion paint. The rotor is now ready to re-join the stator and castings at the assembly stage.

9. The rebuilt rotors are reunited with their casings, along with any small gaskets, plastic mouldings and brackets. Autoelectro has parts remade specially, in situations where these parts cannot be reused, or are unavailable through the remanufacturing trade supplies. The stator on this motor has been refitted to the casing already.

11. New brush packs are installed, along with the regulator. In some cases, these components are combined. Any protective caps are also fitted. All replacement parts are of OE quality, which is not necessarily the case with new copy alternators.

14. Once the alternator has passed its test programme, it is boxed along with accompanying documentation and stored, ready for dispatch to the motor trade.

12. Solid pulleys (and any cooling fans) are reused, after they have been checked, cleaned and painted. Where OAD, or OAPs were fitted originally, they are renewed with OE-quality new parts.

15. Autoelectro reports that it has invested heavily in its range, resulting in the introduction of remanufactured Mild Hybrid (MHEV) Belt-driven Starter-Generators (BSGs). This service provides aftermarket professionals with a quality alternative to main dealer parts counters.

From the 3rd to 5th of June, NEC Birmingham

To discover our innovative products and solutions that can enhance your workshop efficiently - Don’t miss out on our product demonstrations that will take place during all event days. Demonstrations are as follows:

- Advanced Driver Assistance Systems calibrations

- Vehicle Diagnostics with Bosch Secure Diagnostics Access

- EV Services with Bosch’s Next-Generation Battery Tool

- Tesla Diagnostics with Bosch ESI[tronic]

boschaftermarket.co.uk Invented for life

Get ready for Automechanika Birmingham!

The UK’s largest automotive trade event, Automechanika Birmingham, takes place from 3rd to 5th June 2025 at the NEC Birmingham, and designed for independent garages, MOT Centres, mobile repairers, bodyshops, technicians and automotive professionals.

If you’re looking to add profitable services to your business offering, considering upgrading equipment or tools, want to benefit from free training sessions or hear about the latest support and resources to boost your skills and bottom line, there’s no better place to be than Automechanika!

Over 50 new product launches will take place over the three days, exclusive deals and giveaways will be available to visitors, and workshops will be given VIP treatment with free parking, coffee and breakfast.

More than 500 exhibitors from over 25 countries will be showcasing their latest products and services to support the trade, including Alliance Automotive Group, Autotech Group, Autel, BM Catalysts, Bosch, Brembo, Castrol and The Race Group, Comma, DEWALT Automotive, Draper Tools, ISN Europe, Launch Tech UK, Liqui Moly, LKQ Euro Car Parts, MAHLE Aftermarket, MANN-FILTER, Niterra UK, PPG, Ring/ Osram, Sealey, Snap On, TMD Friction and ZF Aftermarket.

Industry debates and free training sessions

Visitors will be able to take advantage of 150+ hours of free training, technical advice and live demonstrations in the Workshop hub, in association with Autotechnician and sponsored by Delphi. A packed programme of technical seminars will address the advancements and challenges facing workshops, exploring a range of topics from vehicle diagnostics to boosting garage profitability.

Additional key hubs this year include The Modern Garage, in association with LKQ Euro Car Parts. A brand-new area ‘Motorvate’ will showcase careers, training, and recruitment to help address the skills gap and attract fresh talent into the automotive aftermarket. Find out more about all the show feature areas within the following pages…

When:

Tuesday 3 June: 09:30 – 16:30

Wednesday 4 June: 09:30 – 16:30

Thursday 5 June: 09:30 – 16:00

Where:

Halls 17-20, NEC, North Avenue, Marston Green Birmingham, B40 1NT

Parking:

Free parking and breakfast if you arrive before 10:30am for all garage, bodyshop and detailing professionals.

Event Guide:

The Official Event Guide is a free, comprehensive resource featuring show highlights, exhibitor profiles, and programme details. The Pocket Map is a fold-out floorplan and exhibitor list – grab both at the entrance.

Plan your visit:

The Automechanika Birmingham app has an interactive site map and AI matchmaking – to connect visitors and exhibitors.

Download it on your mobile device to make the most of your time there.

Visit https://bit.ly/3EEI1fT.

Register for your free ticket by scanning this QR code

“Automechanika Birmingham is not just another trade show – it’s a front-row seat to the future of the automotive industry. This event is designed to give independent garages and technicians more value in one day than months of working behind workshop doors.

“From hands-on learning and live demonstrations to opportunities to connect with leading brands, this year’s show promises to deliver an unmatched experience for every attendee. Whether you’re a garage professional looking to sharpen your skills, explore new tech, or network with top suppliers, Automechanika Birmingham 2025 is the event you cannot afford to miss!”

Joanne Knowles, Event Director

Show features

In addition to the 500+ exhibitors showcasing their latest tools, equipment, business support and training, visitors can enjoy a multitude of features that highlight evolving trends, celebrate some of the best workshops in the UK and look to attract new talent into the industry.

Attracting new talent into the trade Motorvate is a brand-new feature, in Hall 17, which will showcase careers, training, and recruitment within the aftermarket and is designed to be ‘more festival than tradeshow’. It will feature inspiring talks, celebrity appearances, competitions, giveaways and entertainment.

Visitors will be able to meet leading UK employers and training providers offering career opportunities, including Headline Sponsors Autotech Academy, Bosch Automotive Training Solutions, Kwik Fit, LKQ, Toyota & Lexus Academy, among other partners and exhibitors.

Watch top talent compete in IMI Skills Competitions, including Body Repair, Refinishing, Light Vehicle, and Heavy

Vehicle Technology, and a packed schedule of talks will be delivered within the Ignite Arena – here, you will also get exclusive behind-the-scenes insights from BTCC & British Rally Drivers, experience future technologies, and enjoy Ibiza DJs between sessions!

Automechanika Birmingham has announced a partnership for this area with the Armed Forces engagement initiative, Mission Automotive delivered by Mission Community, who support ex-forces personnel into civilian careers. It is dedicated to helping service leavers transition into roles by connecting them with opportunities within the automotive industry. Mission Community will be bringing its powerful message of opportunity, resilience and reintegration to the event. This includes hosting an Armed Forces Covenant Signing Ceremony on the afternoon of Wednesday 4th June, where businesses from across the sector will come together in a show of commitment to employing veterans and service leavers.

James Cameron, CEO of Mission Community, will also be speaking on the Ignite Arena stage to spotlight the value ex-forces talent brings to the automotive industry and to encourage more businesses to embrace this oftenoverlooked workforce.

‘Thirty Under 30’ award will celebrate rising stars

Automechanika Birmingham has unveiled a new awards feature dedicated to recognising and celebrating exceptional young talent in the automotive sector, ‘Thirty Under 30’, headline sponsored by Comma and partnered by the Institute of the Motor Industry (IMI).

The Thirty Under 30 award will recognise individuals aged 30 or younger who have demonstrated exceptional achievements – from bodyshop professionals and technicians to those in other key roles throughout the sector.

The top 30 finalists chosen by an expert panel will be honoured at an exclusive networking event during the show at 3pm on the Ignite Stage on Tuesday 3 June.

VEHICLE DETAILING LIVE

The UK Detailing Academy is running a brand-new feature, which will include practical demos and discussions on the sector’s challenges and opportunities.

Scan the QR code to register for your free ticket!

THE AUTOMECHANIKA BIRMINGHAM GARAGE AWARDS

The Automechanika Birmingham Garage Awards, hosted by IAAF and sponsored by LKQ Euro Car Parts, will celebrate the best of the garage industry and acknowledge the commitment and dedication of independent garages and technicians.

When: Wednesday, 4 June, 5:30pm

Where: The Gallery, NEC

MODERN GARAGE

The Modern Garage in collaboration LKQ Euro Car Parts will showcase how the most impactful trends and technologies can be effectively incorporated in to a modern workshop.

INNOVATION4MOBILITY

In association with SMMT, Innovation4Mobility, found in the Automotive Supply Chain Forum, will host thought-provoking discussions on how the future of transportation will be shaped by electrification, autonomy, and sustainability considerations.

Speaker focus

Tuesday 3 June 13.00-13.25pm

ACTRONICS – Remanufacturing: The cost-saving alternative to replacement

Thijs Jasink, Chief Operating Officer

The growing complexity of automotive repairs and the subsequent impact on businesses

The environmental impact of E-Waste and the role of remanufacturing in sustainable solutions

How joining ACTRONICS service point program, enhances your ability to provide high quality diagnostics and a broader range of repairs.

Wednesday 4 June 14.30-15-10pm

Stronger together: How OEM repair data helps independent workshops thrive

ALLDATA will host a panel, hosted by ALLDATA Europe UK Sales Director, Simon Frost.

How does OEM information help independent workshops stay competitive?

How can workshops, suppliers and OEMs work together for faster, smarter repairs?

How does sharing knowledge and using the latest technology make workshop life easier?

Wednesday 4 June 10.30-10.55am

Liquid Tools – Powering Your Workshop, Boosting Your Profits, Satisfying Your Customers

Manuel Pena, JLM Lubricants

How Liquid Tools can help your workshop enhance engine efficiency, reduce costly repairs, and extend vehicle lifespan

How to provide faster, more effective solutions, increase customer satisfaction, build loyalty, and boost profits.

How you can enhance your service offering while keeping engines running at their best.

Thursday 5 June 11.30-11.55am

Additives - Added value to your workshop and customers

Ingo Gärtner, Application Engineer, LIQUI MOLY

What are additives and what were they designed to do?

Additives – liquid problem solvers – how do they combat some common problems we see in workshops

How to convince your customers on the benefits of using additives as a problem solver or as part of the service of a vehicle.

TRAINING HUB

This year sees another jam-packed schedule of talks and panel discussions across the hubs, this includes the Workshop Hub (Hall 19, Stand Q110), sponsored by Delphi and in association with Autotechnician magazine

This will provide a full agenda of technical seminars addressing the advancements and challenges facing the service, repair and maintenance sector. Topics include calibration, diagnostics and repair, customer service and communication, product quality and technological innovations. Key speakers on the Workshop Hub include James Dillon from Technical Topics, David Roberts from The Race Group, Arron Littlewood of Castrol, Mark Bristow, ISN Europe and Jay Wheatley, Absolutely Automotive.

All sessions and timings are correct at the time of publication and should not change, but please double check the app or event guide on the day of your visit

Day 1 – Tuesday 3 June schedule

10:30 – 10:55

Future proofing your workshop: Navigating modern vehicle diagnostics

Iain Procter & Anthony Smart, Robert Bosch

11:00 – 11:25

Right oil, right car: Avoiding costly mistakes

David Roberts, The Race Group & Arron Littlewood, Castrol Champion

11:30 – 11:55

Keeping the wheels moving; the evolution of alignment technology

Mark Bristow, ISN

13:00 – 13:25

Remanufacturing: The cost saving alternative to replacement Thijs Jasink, ACtronics

13:30 – 13:55

IMI session

14:00 – 14:25

Vehicle diagnostic processes fit for the 21st century

James Dillon, Technical Topics

14:30 – 14:55

Boosting profitability in an era of rising operational costs

Day 2 – Wednesday 4 June schedule

10:00 – 10:25

Digital acceleration: Transforming garage operations for maximum profitability

Rochelle Davey, BookMyGarage

10:30 – 10:55

Liquid Tools: Powering your workshop, boosting your profits, satisfying your customers

Manuel Pena, JLM Lubricants

11:00 – 11:25

Future technologies affecting workshops and bodyshops

Senior Representative, Hella

FAST DRYING SILICONE FOR QUICK MOVING JOBS

SHOW PREVIEW

11:30 – 11:55

Brembo Braking Systems for EV Siti Abdullah, Brembo NV

13:00 – 13:25

Senior Representative, Shell

13:30 – 13:55

The Unsung Hero: Why a great service advisor is your secret weapon

Jay Wheatley, Business Coach and Mentor, Absolutely Automotive

14:00 – 14:25

ZF [pro]Tech

David Lloyd, ZF Aftermarket

14:30 – 15:10

Stronger together: How OEM repair data helps independent workshops thrive

Simon Frost, ALLDATA Europe

15:15 – 15:40

Future proofing your workshop: Navigating modern vehicle diagnostics

Iain Procter & Anthony Smart, Robert Bosch

Day 3 – Thursday 5 June schedule

10:30 – 10:55

Shining a light on poor bulb quality

Henry Bisson & Carl Harrison, Ring Automotive

11:00 – 11:25

Future proofing your workshop: Navigating modern vehicle diagnostics

Iain Procter & Anthony Smart, Robert Bosch

11:30 – 11:55

Additives: Added value to your workshop and customers

Ingo Gärtner, LIQUI MOLY

13:00 – 13:25

Charged and ready: Cracking the code of EV charging systems

Peter Melville, HEVRA

13:30 – 13:55

Boosting profitability in an era of rising operational costs

14:00 – 14:40

Wet Cambelts: Technical exploration and maintenance insights

AUTOTECHNICIAN WORKSHOP

The Autotechnician Workshop, located behind the Workshop Hub, will feature hands-on, back-to-back practical demonstrations from Phinia and Cleevely EV. They will be working on EV vehicles, debunking myths, tackling common troubleshooting and answering key questions in real time.

Day 1

10:30 – 12:00

De-mystifying EV repairs’ Demo

EV taster training: Debunking myths and fixing high voltage faults alongside other common EV issues. Demonstrations will take place on a Nissan Leaf to fix EV problems in realtime.

EV Specific Problems and Q&A

Matt Cleevely, Cleevely EV & Motors

13:30 – 15:00

Plug In & Profit: Tesla Servicing for Modern Garages

David Guilfoyle & Luke Garratt, Phinia

Day 2

10:30 – 12:00

Plug In & Profit: Tesla Servicing for Modern Garages

David Guilfoyle & Luke Garratt, Phinia

13:30 – 15:00 De-mystifying EV repairs’ Demo

Matt Cleevely, Cleevely EV & Motors

Day 3

10:30 – 12:00 | 13:30 – 15:00

De-mystifying EV repairs’ Demo

Matt Cleevely, Cleevely EV & Motors

13:30 – 15:00

Plug In & Profit: Tesla Servicing for Modern Garages

David Guilfoyle & Luke Garratt, Phinia

Scan the QR code to register for your free ticket!

Exhibitor news

More than 500 leading suppliers of parts, tools, equipment, training and business support services will showcase their latest products to support repairs and boost profits. Many will offer exclusive show discounts, prizes and giveaways across the three days - don't miss out!

Brembo will present the latest developments within its five replacement braking programmes in Hall 19, Stand P70, including the Brembo Beyond Greenance Kit, which offers Euro 7-compliant discs and pads and reduce emissions.

It is also making its OE carbon ceramic material discs and pads available to the aftermarket for the first time –delivering 50% lighter discs, more consistent friction and less deformation than cast iron options in all conditions. Brembo is also adding the Sport brake disc to its Xtra family of highperformance discs, pads, calipers and fluid.

ISN Europe will be showcasing products from its three trading arms, ISN Garage Assist, ToolTruck and Tyre Bay Direct; all will be represented on Stand M100 in Hall 19 this year.

ISN Garage Assist offers one of the most comprehensive ranges of premium garage equipment and will be demonstrating brands including Hofmann Megaplan, Luxus and Balco at Automechanika this year.

Everything from the humble socket, through a comprehensive range of workshop tools and equipment, including tool cabinets, power tools, and diagnostics is available from ToolTruck. Key brands will be on show, with GRIPEDGE Tools (market leader in preventing rounded fasteners) on hand to demonstrate their latest developments.

Tyre Bay Direct offers everything a tyre specialist needs, from puncture repair equipment through tyre bay consumables to tyre changers and wheel balancers. Specialists from all three teams will be on hand to answer your questions.

At the NAPA Auto Parts Stand E100 in Hall 20, visitors can enjoy live demonstrations, exclusive product displays, and a chance to win fantastic prizes. Experience the power of NAPA Auto Parts 360, a digital platform designed to streamline operations and provide seamless access to parts, tools, and solutions.

Explore its newest range of products and discover the exclusive brands available at your local NAPA Auto Parts store, including trusted names like Valvoline.

There will also be exciting prize draws, offering exclusive rewards such as 2025 NAPA Racing merchandise and other incredible prizes.

You can be sure of a warm welcome and some goodies at the Kalimex stand L78 in Hall 19 this year, plus a chance to win tickets to the European Rally Championship in Rome or Wales plus a competition where you could win the amazing JLM Lubricants’ DPF Toolkit with the Clean and Flush Fluid Pack –worth over £250.

This professionals’ only kit enables you to clean a badly blocked DPF without removing it from the vehicle. Thousands of mechanics worldwide test it, trust it, and use it including many DPF Specialists in Europe, Australia, and the UK. Discover more about the top 5 technician-trusted JLM products: DPF Refill Fluid – the universal alternative regeneration fluid that comes with an attractive price tag; JLM DPF Cleaner, the top selling cerium and platinum based formula; JLM Petrol GDI Cleaner – independently tested and shown to deliver exceptional best-in-class performance against all other tested products; Diesel Extreme Clean and finally, JLM GPF Cleaner – a rising star for cleaning Petrol Particulate Filters. And don’t forget K-Seal Permanent Coolant Leak Repair, the 13 million bestseller that’s a hit in the UK and USA, plus the world’s strongest epoxy putty, Quiksteel.

At this year’s Automechanika Birmingham, MEYLE is proud to showcase its latest innovations for the automotive aftermarket and its on-site team of experts will be discussing a selection of highlight products.

Among the featured components are the MEYLE rear axle control arm designed for the Volkswagen Group's MQB platform, a Volvo driveshaft, and the high-precision PDC sensor. These products represent MEYLE's commitment to quality, OE-comparability and repair-friendly solutions.

Visitors to MEYLE's booth (Hall 20, Stand E70) can explore a wide range of parts from the company's comprehensive portfolio covering steering and suspension, brakes, engine, and electronics.

Niterra UK, home of NGK Ignition Parts and NTK Vehicle Electronics, is celebrating its 50th anniversary in style at Automechanika Birmingham 2025, its biggest event of the year. The celebrations begin with a special stand opening at 10am on Tuesday 3 June (Hall 20, Stand E80), featuring the reveal of a historic Formula 1 car. It will be a rare chance to get up close with a piece of motorsport history. Managing Director Marko Wowczyna will also deliver a short opening address to mark the occasion.

Previewing the show, Marko said: “This year is a huge milestone for the business and Automechanika is the perfect stage to mark the occasion. We’re incredibly proud of what we’ve achieved over the past 50 years – and even more excited about what’s to come. We’re looking forward to welcoming customers and partners to our stand to discuss our latest developments and celebrate the anniversary together.”

Across the three days, visitors can meet some of Niterra’s motorsport brand ambassadors – with Charlie Martin, Max Coates and a star from the Great Britain Speedway team appearing on the stand. Visitors can also enter a daily prize draw to win a limited-edition NGK 50th anniversary merchandise bundle, including an exclusive collector’s edition book charting the brand’s legacy in the UK.

New market standards and specifications are being launched constantly while owners are holding onto their vehicles for longer causing increased complexity for lubricants. Backed by Trading Standards, the independent membership body, Verification of Lubricant Specifications (VLS), continues to uphold standards of compliance. However, a sharp rise in cases last year demonstrates there is still work to do to protect end users.

Visit Stand S60 in Hall 19 to learn about VLS’s work to protect you and your workshop by investigating and resolving product complaints to ensure that the lubricants you select are suitable for the stated application and can deliver what they claim.

On Wednesday 4 June, 14.30-15-10pm, ALLDATA will host a panel at the Workshop Hub, discussing how OEM repair data helps independent workshops thrive, by helping independent workshops stay competitive and how sharing knowledge and using the latest technology makes workshop life easier.

On Stand R100 in Hall 19, visitors can obtain 12 months for the price of 11 when taking out an annual subscription, in addition to free labour times for the first year.

The WD-40 team on Stand T112 in Hall 18, will be sharing their expertise as well as distributing free samples of the WD40 Specialist products and visitors will also have the chance to win prizes by entering a competition. While the full sevenproduct range of WD-40 Specialist products will be displayed, it will be WD-40 Specialist Penetrant that takes the spotlight – it rapidly seeps through seams and breaks the bonds created by rust, loosening seized or stuck parts quickly. The low surface tension formula is water resistant and protects from further rust and corrosion and can be used on almost any material including metal, rubber and plastic.

WD-40 Company is proud to be sponsoring Automechanika Motorvate, supporting the next generation of mechanics and technicians.

STEERING & SUSPENSION ALWAYS IN CONTROL –WITH MEYLE

COME AND VISIT US AT AUTOMECHANIKA BIRMINGHAM STAND E70 - HALL 20

When the spirit of innovation combines with solution-oriented product development expertise, the result is MEYLE steering and suspension parts.

These are more than optimised parts. Because our passion is our driving force, we can continue to develop the company and our products and work just like they do: with precision, reliability and a focus on safety. LEARN MORE

Autotech Group will showcase its commitment to closing the aftermarket skills and resource gap at Automechanika 2025, highlighting two of its brands: Autotech Training and Autotech Connect.

Autotech Training will showcase its Autolearn platform in Hall 18, Stand U78, an intuitive Learning Management System offering IMI accredited training courses and CPD to ensure EV and ADAS technicians remain compliant and on the TechSafe register.

Autotech Connect will spotlight its latest Assisted Reality headsets. These hands-free, wearable devices deliver live expert support, now enhanced with AI features for neurodiverse users, and a thermal imaging camera for faster diagnostics.

Garage owners can gain practical insights into improving workshop performance and customer experience on the Castrol stand (S70 in Hall 19), as Tim Benson, Managing Director of the award-winning Oldfields Garage in Herefordshire, will be on-hand to discuss the newly launched Castrol Service Consultancy, each day from 12-2pm.

Unveiled at the recent Castrol Service Conference, the new consultancy is a four-stage programme designed to boost workshop efficiency, refine the customer journey, and support business growth.

“Tim’s continued involvement at the coalface gives the service a distinctive, real-world perspective,” said Dan Bridges, Automotive Sales Manager at The Race Group part of Certas Energy, the company behind Castrol Service programme in the UK. “He’s already been working closely with members of our network, and the feedback has been incredibly positive.” “This isn’t just consultancy,” said Tim. “It’s about finding those opportunities that make life easier for garage owners, better for teams, and more rewarding for customers.”

In addition to his consultancy work, Tim will lend his support to Mark Field, Chief Executive of the Independent Automotive Aftermarket Federation (IAAF), as part of efforts to inspire and engage the next generation of talent. Tim will also be supporting BEN, the automotive industry charity, during the event, helping raise awareness of the wellbeing services available to those working within the sector.

The Motor Ombudsman will be exhibiting on Stand C122 in Hall 20. Members of the organisation’s Dispute Resolution and Business Services teams will be on-hand to discuss the benefits of being accredited to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice and will provide information and guidance on best practice for resolving consumer disputes fairly and quickly.

During the show, The Motor Ombudsman will also be debuting a partnership and launching a new initiative for garages in response to the body’s recent report, which highlighted key operational challenges impacting vehicle repairers across the UK.

HELLA will launch thermal management, braking and next-gen ADAS at Automechanika Birmingham. Its thermal programme will help garages meet the rising demand for servicing engine, battery, transmission, and HVAC (heating, ventilation, and air conditioning), with an initial lineup of compressors, condensers, blowers, radiators, and intercoolers. It will also introduce its braking range – a comprehensive selection of pads, discs, and hydraulics for a wide range of vehicle applications, including hybrid and electric models.

Another highlight at the show will be the Hella Gutmann CSC-Tool X 20, an advanced driver assistance system (ADAS) calibration tool. Designed to enhance accuracy

and efficiency, it features a sleek frame, foldable crossbar, 3D cameras, and an industrial-grade screen with OE-sized targets.

Visitors to the stand can take advantage of exclusive show promotions, including a £300 discount on the mega macs S 20 diagnostic tool. Available for just £2,150 + VAT (down from £2,450) until the end of June, the package includes a rugged Android tablet and two years of software updates. This supports Diagnostics over Internet Protocol (DoIP) and CANFD protocols, ensuring compatibility with the latest vehicle systems. Its built-in Cyber Security Management (CSM) eliminates the hassle of complex manufacturer registrations, providing quick access to security-protected vehicles from Audi, BMW, Mercedes-Benz, Nissan, Renault, Volkswagen, and more.

Attendees could also get the macsRemote diagnostic unit for just £695 (normally £845) until the end of June, this provides remote access to vehicle manufacturer (VM) diagnostic tools and support. The device connects to the vehicle, allowing technicians to remotely access all electronic systems via the Hella Gutmann online portal, enabling expert diagnostics without ongoing license charges.

Beyond its Stand Q80 near the Hall 19 entrance, HELLA will also be engaging with the next generation of technicians at Motorvate in Hall 17.

TOPDON UK will have Danny Versluis (Diagnose Dan) on Stand N60 in Hall 19, for the entire show, demonstrating the DDTSB system and explaining its benefits to workshops. A FREE 6-month subscription to this software comes included with most of the Phoenix range of Diagnostic tools. A 10% discount on the entire Topdon UK range of

www.ukla-vls.org.uk

products will be available at the show, along with some goody bags while they last!

Visitors will also have an opportunity to WIN a free TOPDON UK Diagnostic Trolley when purchasing a Phoenix diagnostic tool or T120A Battery Support unit.

TPS will be located at Stand L110 in Hall 19, where visitors can find out more about Volkswagen Group Approved Genuine Parts, Total Loss Avoidance (TLA) programme, the Quantum oil and consumables range and all the additional products and customer support it has to offer.

Alongside Genuine Parts, there will also be an opportunity to learn more about the Quantum range of consumables, including TPS’s largest ever selection of oil products.

Exclusively available through TPS, this currently offers 19, following the introduction of the new Ultra FPW 5W30, developed to meet the new Stellantis specification FPW9.55535/03, now required for many DV5 and EB2 engines.

Volkswagen Group Total Loss Avoidance (TLA) programme will also be showcased – after celebrating its ten-year anniversary in 2024, TLA now works with over 700 UK bodyshops, preventing vehicles becoming write-offs by offering discounted Volkswagen Group Genuine Parts to keep them on the road.

Verification of Lubricant Specifications is an independent trade body here to protect you by investigating performance claims made on lubricant products so that you and your customers can be assured that the oils you use are what they say and can do what is claimed.

If you have concerns about a lubricant, report them to us at 01442 875922 or admin@ukla-vls.org.uk

EV technical Training specialists, Pro-Moto, will be showcasing its latest EV technical training courses alongside some interesting challenges for visitors to attempt. There will be daily and spot giveaways with prizes for the overall winner over the three days at the show receiving a voucher for free training with Pro-Moto up to the value of £1,000.

Chat with the team in the Motorvate arena in Hall 17 on stand number M/A 18, to explore the latest courses, including its unique and interactive CAN-BUS system course.

Celebrating 60 years in the automotive industry, Apec will showcase its comprehensive product offering, including its full braking range — from the Apec Black range, engineered for prestige and performance, to the Apec Red range, offering extensive vehicle coverage, to the Apec Blue range which delivers great value with quality assurance. Alongside its braking solutions, Apec will also highlight its wider range of automotive components.

Visitors to the Stand E90 will also have access to Apec’s technical partner, TechMate, who will be providing expert advice and best practice guidance to support garages and technicians.

Thinkcar UK will be bringing its full array of tools to Automechanika and will also welcome a pair of popular industry YouTubers to its Stand U98 in Hall 18, who will be on hand to share stories and show how to get the most out of the growing range.

Joining Thinkcar UK on its stand will be Darren Quinn from Mechanic Mindset and Bob Shervill from RMS Diagnostics, the Kent-based garage whose increasingly popular technical videos are being viewed by a fast-growing aftermarket audience.

Pride of place on the Thinkcar UK stand will go to its growing AI-enabled range led by the Thinktool Euro 399 14-inch diagnostic tool. The company also fields several other diagnostic devices, including the Thinktool Expert 391 10inch tool, the Thinkcar Euro Expert 195 nine-inch tool, the compact pro-level Euro Master Lite eight-inch scan tool, along with the Thinkcar Max, Thinkcar X10S, Thinkcar X5, Euro Master X and more.

The company also offers a unique remote diagnostics solution, as well as a wide array of EV tools, including the Master CE EVD a dedicated EV diagnostic tool. This is complemented by the Bolt-On EV Kit, which expands technicians’ ability to diagnose batteries and components while they are off the car. Other kit from Thinkcar includes the EVC 201 high-voltage insulation tester, EVP 802 Battery Pack Equaliser Balancer, the EVP 902 Battery Charger, and the EVP 501 battery lifter.

Repairify will highlight its Over-The-Air Diagnostics, enabling remote programming, coding and ADAS in-house, on Stand Z70, Hall 18. Equipment includes the asTech Digital ADAS calibration system, which includes everything a repairer needs to get started with ADAS camera, radar, and lidar calibrations. The asTech All-in-One provides both local diagnostics and calibration services via a tablet, providing access to Repairify Remote Services over the air solutions. The asTech 8 provides various functions, designed to generate health reports and clear fault codes quickly.

For 125 years, Duckhams has been involved in groundbreaking achievements, from setting the land speed record to developing Europe's first multigrade oil. Motorsports has been synonymous with Duckhams along the brand's legacy of 125 years, with numerous F1, BTCC, British GT, and Formula Ford champions.

Today, Duckhams continues to power winners on the track and the road with high-performance engine oils formulated to keep engines of all ages moving. Find out more on Stand B90 in Hall 20

When:

Tuesday 3 June: 09:30 – 16:30

Wednesday 4 June: 09:30 – 16:30

Thursday 5 June: 09:30 – 16:00

Where:

Halls 17-20, NEC, North Avenue, Marston Green Birmingham, B40 1NT

Parking:

Free parking and breakfast if you arrive before 10:30am for all garage, bodyshop and detailing professionals.

Event Guide:

The Official Event Guide is a free, comprehensive resource featuring show highlights, exhibitor profiles, and programme details. The Pocket Map is a fold-out floorplan and exhibitor list – grab both at the entrance.

Plan your visit:

The Automechanika Birmingham app has an interactive site map and AI matchmaking – to connect visitors and exhibitors.

Download it on your mobile device to make the most of your time there.

Visit https://bit.ly/3EEI1fT.

Register for your free ticket by scanning this QR code

TREND-SETTING

PIONEERING

INNOVATIVE

Innovative and future-proof OE competence.

Trend setting solutions such as our mechatronic active roll control system make Schaeffler one of the pioneers in the field of future-proof chassis systems.

The world’s vehicle manufacturers trust our expertise, installing our high-tech precision components and systems in factories around the globe. We use this comprehensive OE know-how and competence to create efficient and intelligent repair solutions for the independent aftermarket, which makes us a reliable partner today and in the future.

Comprehensive OE competence – innovative and future-proof Trend-setting innovations such as the mechatronic active roll control, make Schaeffler one of the pioneers in the field of future-proof chassis systems. We use our comprehensive OE competence in the independent aftermarket to implement intelligent repair solutions. That makes us a reliable partner –today and in the future.

https://aftermarket.schaeffler.com/steering-parts

PARTS, TOOLS & TIPS

New

products, fitting tips & technical advice to ease fault-finding and installation

EV & CANBUS courses planned in Surrey

Several Hybrid & EV maintenance and repair courses, as well as practical training on CAN Bus diagnostics, are planned over the coming months at Pro-Moto in Surrey.

IMI Level 2 Award in Electric/Hybrid Vehicle Routine Maintenance and the Level 3 Award in Electric/ Hybrid Vehicle System Repair and Replacement will run on 14th-15th July, 5th- 6th August, 2nd- 3rd September, 7th - 8th October, 10th-11th November and 9th -10th December. Level 4 Hybrid/EV courses are also planned over the summer and each month from September.

More advanced courses in EV Battery Repair will run 21st-22nd July, EV Troubleshooting 23-24 July and HV Charging on 25th July.

A CAN Bus training course will run 29-30 May, 9-10 September and 6-7 November, designed to arm technicians with the knowledge needed to confidently diagnose vehicle faults. Extensive practical sessions will be used throughout the course, involving the construction of a CAN-BUS system using Locktronics, with on-vehicle testing to back up the theory. Pro-Moto says that on completion of the course, the delegate will feel competent and confident to identify, test and diagnose CAN-BUS systems found on all modern vehicles.

Email: enquiries@pro-moto.co.uk

Simplified battery selection

Varta Automotive has streamlined its battery offering with colour-coded labelling to make identification easier for workshops.

SLI batteries with a blue label are conventional, flooded batteries for conventional vehicles, while EFB (Enhanced Flooded Battery) variant with a silver label enhances performance in Start-Stop vehicles and commercial vehicles with basic hoteling functions.

AGM (Absorbent Glass Mat) batteries now have a gold label and are designed for high-demand applications, including advanced Start-Stop systems, highly equipped commercial vehicles, and electrical consumers in EVs.

A brand-new addition is the Li-Ion battery (orange label), arriving later this year, that is tailored for deep-cycle off-grid leisure applications such as motorhomes and marine use. www.varta-automotive.com

Save time with clutch kits

Blue Print has a comprehensive range of over 1,350 Clutch Kits, covering more than 50,000 Asian and European passenger car and LCV applications.

Every clutch undergoes extensive testing at its Clutch Competence Centre in Germany, from benchmarking OE parts to 35 performance assessments.

SMARTFIT Conversion Kits are available as a costeffective alternative. All kits include high-performance grease and detailed technical guides for a smooth installation.

ALLDATA Repair: Inside Intelligence

A diagnosis was required for a 2020 Škoda Karoq 1.0 TSI after the vehicle’s owner brought an unusual problem to the workshop. ALLDATA Repair was able to come to the workshop’s aid.

The customer reported ‘jerking’ when accelerating, but, despite clear symptoms, the vehicle’s fault memory did not show any corresponding indications.

The technician took the vehicle out for a test drive, where it was confirmed that, at higher speeds, the driver would feel significant vibrations throughout the vehicle, particularly in the steering wheel. There were no error codes or messages displayed on the dashboard, but the technician was confident that the cause would be mechanical, rather than electronic.

Solution

Rather than guess, wasting time and frustrating the customer in the process, the technician used ALLDATA Repair for a targeted search for “vibrations”, which led to the unedited technical product information from the vehicle manufacturer. The data showed ‘incorrect wheel balancing’, ‘rim damage’ or ‘tyre deformation due to prolonged inactivity’ as common causes of wheel vibrations.

The technician inspected the wheels and tyres, with a measurement showing that two wheels had a significant radial and lateral run-out – a problem that is not immediately

visible but can cause severe vibrations. They balanced the two affected wheels and positioned the tyres accurately. Upon another test drive, the jerking had stopped, and the vehicle ran smoothly once more.

ALLDATA Repair comprises of more than 90 million articles, nine million technical drawings and wiring diagrams with electrical connector views – procedures for 145,000 year, make, model and powertrain combinations, the equivalent of 96% of vehicles on the road today.

For more information about ALLDATA Repair or sign-up to a trial, visit www.alldata.com/eu/en/repair-europe

Autoelectro reveals how technicians can avoid common alternator problems

Communication faults, clutch pulley failures and a lack of software updates are among the most common reasons for modern alternators to fail on vehicles, according to rotating electrics remanufacturer Autoelectro.

After dedicating almost 40 years to the automotive aftermarket, remanufacturing starter motors and alternators, Autoelectro is well-placed to share specific technical insights to assist both motor factors and technicians.

Each of the four part numbers below come with a partspecific advisory warning notice included in the packaging, designed to help technicians address the root causes of vehicle issues, reducing the risk of starter motor or alternator failures – and minimising returns.

These insights are the result of the experience and knowledge of Autoelectro’s engineers and technicians, who disassemble old cores and inspect returned returns.

Autolectro’s Harnek Bhogal said: “If our experts notice a common theme or issue on the old cores, we work backwards and put these part-specific technical warning notices with our units to try to make sure the same fault doesn't happen to the units we supply.”

Common alternator issues:

AEC1777: Ford Fiesta, Mazda 2 1.4 models (2003-onwards)

A three-pin ECU-controlled alternator – often referred to as Ford Smart Charge – this is supplied with a warning notice advising that there could be a 3.5A discharge fault. If the battery fitted to the vehicle is a standard lead type battery and not the recommended sliver calcium, then the alternator will not function correctly.

AEK2971: Honda Civic/CR-V/Accord 2.2-2.4 models (2006-onwards)

The old cores are often returned because of clutch pulley failure. Consequently, this part number is supplied with an advisory notice that a replacement belt should be fitted and the guide pulley removed. This will reduce the pressure and torque on the clutch pulley.

AEG9005: Peugeot Partner/208/3008/5008, Citroën Berlingo/DS3/C3/C4 1.6 diesel models (2010-onwards)

The note packed into this alternator’s packaging advises that the part must be fitted with an AGM battery as it is an iStARS (integrated Starter-Alternator Reversible System) alternator. Whilst these vehicles are fitted with a traditional starter motor for cold starts, this iStARS alternator replaces the conventional alternator and starter motor to provide the combined function of the two components for more efficient driving experience.

AEG9023NU: Audi A6, A7, A8, SQ5, SQ7, Q8 3.0 diesel MHEV models (2019-onwards)

Autoelectro is currently offering a genuine OE 48V MHEV Belted Starter Generator (BSG). It is connected to the vehicle via a five-pin plug. The first piece of technical advice Autoelectro offers, before even touching the BSG, is to make sure the vehicle software is up to date. If the firmware on the vehicle is not consistent with the BSG’s ECU signal, it can cause communication and charging issues.

www.autoelectro.co.uk

The Spring edition of Garage Essentials is here!

The Spring issue of GSF’s Garage Essentials features an expansive range of air con equipment including service stations, nitrogen test kits and gas, in addition to diagnostic equipment from Autel, Bosch and Hella Gutmann.

Workshops can also find a range of DeWalt power tools, including impact wrench kits, lights and battery chargers. A range of offers can be found on garage lifts and wheel equipment, with finance options available.

To get your copy of Garage Essentials Spring, contact your local GSF branch. For garage equipment enquiries, email garage.essentials@gsfgroup.com.

Futureproof diagnostics

The Thinktool Expert 391 supports more than 120 passenger vehicles, with a further 70+ electric vehicles when customers take up the optional EV package. MD of Thinkcar Uk says: “This fantastic tool covers diagnostics, programming, anti-theft matching, ADAS calibration, troubleshooting and much more.”

Key features include Dual Video Remote Diagnostics, where users can get support via audio or video calls from qualified cloud technicians, as well as THINKLINK Lite VCI, which supports CAN 2.0/CAN FD/DOIP/ J2534 diagnostic protocols.

The Expert 391 offers full system scan, special function, actuation test, coding and online programming functions for a wide range of vehicle makes, including Audi, BMW, Hyundai, Jaguar, Land Rover, Kia, Mercedes-Benz, Nissan, Porsche, Renault, SEAT, Skoda, Volkswagen, SAIC, MG and Honda. www.thinkcar.uk

Kits for a complete timing system overhaul

Distributors will now be able to supply Gates timing chain kits for all types of drive systems for the first time. An initial range of 51 kits are available, for models including: Audi A3 Sportback (1.4, 2007 – 2013), BMW Mini Cooper S (2.0 and 3.0 until 2014), Peugeot 5008 (1.6, 2009 – 2017), Renault, Nissan Turbo Petrol (1.2, 2012 – 2019) and VW Golf VI (1.2, 2008 – 2012).

Contents of each Timing Chain Kit box will typically include all parts required for a complete timing system overhaul: Timing chain, timing chain tensioner, timing chain guide, sprockets & cam phaser, VVT Solenoid and accessories.

3-5 June 2025

NEC, Birmingham

Types of products on offer include:

Diagnostics & Repair

Parts & Components

Oils, Lubricants & Fuels

Electrics & Electronics And more!

150+ hours of handson demos and interactive sessions

550+ brands from 25+ countries 50+ product launches 100s of deals, discounts and giveaways

THE REVOLUTIONARY SVL-D50

2-POST DYNAMIC CLEAR FLOOR LIFT

The SUN® SVL-D50 redefines two-post lifting systems by combining the best of traditional designs with cutting-edge functionality.

Ideal for any garage big or small — Wirelessly synchronised posts — Dual control panels. Low-post height and clear floor space

APOLLO+ ™

It’s the sum that makes the difference. When you tap into the power of The APOLLO+™ you’re tapping into the know-how of techs like Amanda. Her diagnoses and repairs are continuously updated to its system, adding to insights from over a 100 thousand records every day. Take a page out of Amanda’s book and solve problems with ease. Plus up your bay cred with the most advanced diagnostic capabilities.