BuiltView Magazine Issue #11 Autumn 2022

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ISSUE 11 | AUTUMN 2022

AUTUMN FEATURE STORY

THE MAKING OF GLASS


SUPPLIED PRODUCTS TO A GREAT PROJECT? DESIGNED AN INNOVATIVE NEW PRODUCT?

Celebrate your company’s achievements by entering the 2022 Australian Glass & Window Association Design Awards. The AGWA Design Awards aim to increase the level of interest in windows, doors and glass products; raise the awareness, profile and interest in AGWA members and differentiate them from others; and execute a consistent professional showcase for windows, doors and glass products, while celebrating and recognising excellence. For more information, visit agwa.com.au/DesignAwards

ENTRIES OPEN 14 MARCH 2022


BUILTVIEW ISSUE 11

AUTUMN 2021

WORDS

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Clinton Skeoch, AGWA Derek Tidey, NSSA CONTRIBUTORS

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ECONOMY

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Angela Lillicrap, HIA LEGAL

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John Greenhalgh, Greenhalgh Pickard Solicitors & Accountants PEOPLE

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David Esler, Kaizen Executive

GLASS & WINDOWS MEMBER PROFILE

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CASE STUDY

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MASTER GLAZIERS

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COMPLIANCE

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FEATURE STORY

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TRAINING

53

TECHNICAL

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NEWS

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PRODUCTS

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DIRECTORY

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SCREENS

IMAGE G.JAMES, PREMIER TOWER. GLENN HESTER PHOTGRAPGHY

BUSINESS SNAPSHOT

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NSSA PARTNERS

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MEMBER PROFILE

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NEWS & PRODUCTS

62

UNIQUE JOB

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DIRECTORY

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About Oceania Glass™ Australian, Local, Simple. Just like you, Australia is our home too. Oceania Glass™ offers customers comprehensive glass solutions through an extensive supply network across Australia and New Zealand. We sold our very first glass in 1856 and are the only architectural glass maker in Australasia. We make, manufacture and market Australia’s leading glass brands for; Australian glass processors, architects, designers and for the community we live in. Brands you know and trust to meet the needs of the Australian market. Our products are manufactured locally or carefully sourced from overseas to ensure they comply with Australian Standards. We are committed to creating a sustainable business and are ISO 14001 Environmental Management System and ISO 9001 Quality Management System certified. By partnering with Oceania Glass™, you have access to personalised Account Management, excellent Customer Service and Architectural Specification advice and support.

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ISSUE 11 | AUTUMN 2022

BuiltView Magazine is a quarterly publication of the Australian Glass & Window Association and the National Security Screen Association. EDITOR Melissa Baker DESIGN Kellie Wardman Kasia Geernaert, Trade Advertising EDITORIAL & ADVERTISING ENQUIRIES Helen Dawes +61 2 9498 2768 marketing@agwa.com.au PUBLISHED BY AWA-AGGA LIMITED ABN 57 629 335 208 Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 +61 2 9498 2768 admin@agwa.com.au www.agwa.com.au COVER IMAGE G.James. Premier Tower, Victoria. Glenn Hester, Glenn Hester Photgrapghy (VIC) CONTRIBUTORS Pouya Abtahi, Derek Tidey, Clinton Skeoch, John Greenhalgh, David Esler, David Fox, Julia Williams, Helen Dawes, Kerrie Henderson, Melissa Baker, Ingrid Pagura, Carly Thiele, Emily Heldt, Mike Ward, Joel Brady, Alison Renwick, Mari Lehtinen, Emma Savage, Shane Grice, Roger Bishop, Lee Thurbon, Russell Harris, Adam Davies, Claudene Damianakis, Pichakarn Nutnatda, Angela Lillicrap, Angela Farrell, Jack Ryan, Anindita Candrika, Tom Arciuli, Patrick Xu, Andrew Bissett, Damien PhillipS, Rom Lessa, Maria Babic, Drew Anthony, Ian Harkin, Russell Vincent, Liz Creagh, Matthew Osborne, Joshua Ianni, Terese Henry. PRINTED BY SOUTHERN IMPACT southernimpact.com.au Our printer conforms to the ISO14001 environmental management standard and the ISO-9001 quality management standard. DISTRIBUTED BY D & D MAILING SERVICES www.ddmail.com.au BuiltView Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping. DISCLAIMER Copyright © 2022. All rights reserved. Reproduction in whole or part without written permission from AWAAGGA Limited is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice.

BUILTVIEW

Clinton Skeoch CEO and Executive Director, Australian Glass & Window Association

Derek Tidey Chairperson of the Board National Security Screen Association

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daptation is a highly prized skill, one that I have seen evidence of among our membership during the last two years. AGWA too has also adapted how we have interacted with our members by finding new conduits of communication and how our training is made available. In this vein, I am pleased to see so many renewing members taking up the opportunity to upskill their teams or new recruits through attendance at the free to members Window and Glass Foundation and safety courses. Our current focus is on working with the ABCB on the final revisions to the National Construction Code 2022 including the energy efficiency provisions, to ensure they are favourable to our industry. We are also heavily involved at the present time with government consultation on the changes to the NSW Home Building Act. So far this year, we have had a number of meetings with the department and aligned associations to discuss, among other items, the licencing needs of our industry. While the final framework is still some time off, it is hoped that some of the adjustments coming from this review will help form the basis for licencing improvements or developments in other states. While I know it feels like the year has just begun, it’s important that we continue to celebrate our industry, and so I want to take this time to encourage you to prepare your entries for our Annual Awards program. This year you will notice the addition of an improved award submission platform, aimed at making entry and participation in the awards more streamlined and accessible to all. So I truly hope that as we come out of COVID hibernation, the industry as a whole will use this year to reconnect, engage and celebrate all the great design, industry and apprentice awards on offer. While it has been challenging as we navigated the different restrictions and rules, we are now mostly back to normal and look forward to having the opportunity to meet in person with members shortly. 2022 is shaping to be a great year as we surge forward into 'normal'.

am very honoured and excited to be addressing you for the first time as Chair of the NSSA. I acknowledge and thank all of the previous NSSA Boards of Directors, the many members that have contributed their time and expertise to the Technical, Marketing and Management committees over this time, and, of course, our previous Chair, Michael Henry. While Michael was instrumental in laying the foundations of the NSSA and has left the Association fiscally stable, professionally governed and an engaged community, there were many other talented and committed individuals who assisted along the way. Hence, I give special mention to Shane Hawkins, Jack Ryan, Shane Smith, Rebecca Keck and our Executive Officer/Secretariat, Claudene Damianakis. The NSSA is in a pivotal moment of its young history, in that the draft revision of the industry Australian Standards 5039 and 5041 by the Standards Australia CS-023 Committee is nearly completed and will soon be ready for public review; the Australian Building Codes Board (ABCB) has invited the NSSA to provide a submission to the National Construction Code (NCC); and the Certificate III - Blinds, Awnings Security Screens and Grilles, is at the stage of uptake by teaching institutions and RTOs. I am excited to work with the new and existing members of our Board of Directors and our Committee members on each of the above projects, as each will have a dramatic impact on our industry. The next 2-3 years will see significant change in our industry and therefore, I urge every member and business owner in our industry to get involved with the NSSA, by becoming a member, training a staff member, contributing to the NSSA Facebook Community Group or contributing to the Technical Committee. The support and the input you contribute to the NSSA now is an investment in your business and in the future of our great industry.

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CONTRIBUTORS

Dr Pouya Abtahi Glass Technical Manager, Australian Glass & Window Association

David Esler Director, Kaizen Executive

Angela Lillicrap Economist, Housing Industry Association

As Director of Kaizen Executive, David provides industry-tailored recruitment and executive search services, industryfocused sales training, Soft Tech V6 estimation services and general business consulting within the building and construction, fenestration, glass and glazing sectors. Starting out as a glazier, and now with over 30 years' experience working in and around our industry, David draws on his extensive industry experience and holds Masters degrees in Business Administration and Commercial Law from Deakin University.

Angela graduated from the University of Canberra in 2016 with a Bachelor Degree in Commerce, majoring in economics. After finishing her degree, she spent two years in the United Kingdom working at a fin-tech company which specialised in providing investment platforms to major financial institutions. Angela gained experience in the banking and financial industry specialising in asset reconciliation and CASS regulations enforced by the Financial Conduct Authority. Having lived and worked overseas, Angela has a keen interest in world politics.

Angela Farrell Copywriter, Trade Advertising Agency. Australian Olympian.

John Greenhalgh Solicitor Director, Greenhalgh Pickard Solicitors & Accountants

Angela is an advertising copywriter and business content writer with over 15 years advertising agency experience. She loves the challenge of working across industries and genres; writing radio ads for snack brands, websites for SaaS, articles for AGWA, and everything in between! Having represented Australia in the sport of sailing, Angela is passionate about the teamwork and hard work that goes into success - be it in sport or business.

John Greenhalgh has passionately practiced law for more than 25 years, assisting clients in litigation, family law, estate and business planning, and commercial and property law. He established Greenhalgh Pickard in 2003, which has since grown to be one of the most successful regional law practices in Queensland. In dealing with his clients’ real-world issues, he is in demand for his practical and insightful business advice.

Jack Ryan Business Development, Dowell Windows NSSA Board Member & Technical Committee Chair

Pouya started his professional career in the glazing industry in 2016 as a Façade Engineer. Since then, he has specialised in different aspects of the construction sector, especially glass. He holds a PhD in Structural Engineering and has held the post of AGWA Technical Glass Manager since March 2020. Pouya assists the AGWA team in advancing the industry through technical support to members as well as collaboration with different stakeholders in the development of relevant Australian Standards and industry guidelines.

An action-orientated personable member of the fenestration community, Jack is forever passionate about sustainability and thermal importance in the everyday Australian home and the role our window and door products play. At the National Security Screen Association, Jack brings his wealth of security screen knowledge and market leading product innovation from spearheading some of the country’s largest brands for well over a decade. Although now working with some of Australia largest project builders, Jack continues to make time to assist the ‘start-up’ community grow into sustainable profitable businesses and has formed some very valued personal and business connections. Something that he is incredibly proud of.

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ECONOMY

PRICE PRESSURES ARE BUILDING Angela Lillicrap HIA Economist

The cost of construction remains the most significant pinch point for building businesses in 2022 as the industry works through a detached building boom. This boom, combined with supply constraints is placing significant pressure on the price of residential land, building materials and skilled labour.

THE SUPPLY OF LAND IS NOT KEEPING UP WITH DEMAND Over the year to September 2021 the median price of residential land increased by 12.6%. This is the strongest annual increase since 2006. This rapid increase in price is not surprising given the sudden increase in demand. Since the onset of COVID in 2020, demand for residential land surged as households looked for more space and greater amenity in their homes. Low interest rates and stimulus measures such as HomeBuilder further supported demand. What is more concerning, is the significant drop in the volume of sales toward the end of 2021. The low volume of sales in the September quarter shows that supply has not yet responded to the increase in demand that occurred in 2020. With a large volume of work already approved, but not yet commenced, this acute shortage of land is not going to impede building activity immediately. It does however indicate that home building will be constrained by a shortage of land at the end of 2022 and heading into 2023.

GLOBAL SUPPLY CHAINS ARE UNDER STRESS According to the ABS, the price of building materials increased by 12% in 2021. This is the strongest annual increase since 1981. The bulk of building materials are produced domestically and are readily available. Some materials though, notably timber for framing, are in short supply. Demand for detached housing has increased across developed economies leading to a sudden surge in demand for timber and other materials. There are signs that the global shipping constraints are easing. Shipping volumes at the port of Melbourne, which is Australia’s largest port, were about 10% higher in 2021 than they were in 2019 prior to COVID. The value of select wood imports also reached its highest level on record in the

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December 2021 quarter. These are positive signs, but it will continue to take time before the supply of materials, including timber, are sufficient to meet demand. In response to COVID, Australian suppliers appear to also be adding more domestic production and storage to their supply chain. This means future supply will likely be more reliable but also more expensive. As a result, even if prices decline, they are unlikely to return to 2019 levels.

SKILLED TRADES ARE IN HIGH DEMAND Skilled trades have been in high demand since the beginning of 2021. In the September 2021 quarter, the HIA Trades Availability Index deteriorated from -0.53 to -0.69, indicating a shortage. This is the most significant shortage recorded by the index since the inception of the Report in 2003 and is occurring in every region.

As a result of this shortage, over the year to September 2021, the price of skilled trades increased by 5.2%. Bricklaying continues to have the most acute shortage with an index reading of -1.30. It is followed by carpentry (-0.99), roofing (-0.91) and ceramic tiling (-0.90). Finishing trades such as painting, plumbing and plastering recorded some of the stronger quarterly declines in availability. This reflects the large volume of projects initiated by HomeBuilder starting to reach completion.

WHEN WILL THESE PRESSURES EASE? Sales of new detached homes in December 2021 increased for the fifth consecutive month and demonstrated that there had been a mini boom in demand following the end of HomeBuilder in March 2021. This ongoing demand suggests the current boom in detached housing starts will continue into 2023. Even as global shipping returns to prepandemic levels, and the supply of skilled labour improves, the upward pressure on the cost of construction will persist into 2023.

BUILTVIEW


LEGAL

CAN A COMPANY DIRECTOR BE LIABLE FOR UNPAID EMPLOYEE ENTITLEMENTS? John Greenhalgh, Greenhalgh Pickard Solicitors & Accountants

Traditionally, operating a business through a company has been seen as a way of protecting personal assets from a business’ creditors. In recent years the ATO has extended its reach to company directors making them liable to PAYG, super guarantee levy and GST liabilities even after they resign. Underpayment of employees’ wages and other entitlements can also lead to directors and/ or managers becoming personally liable for the payment. The Fair Work Act 2009 imposes an ‘accessorial liability’ on directors and/or managers where they are ‘involved’ in the contravention of the Act. The contraventions may be underpayment of wages, failure to pay allowances and holiday entitlements and making unlawful deductions from an employee’s wages. To be ‘involved’ in a contravention the person has be found to have: • aided, abetted, counselled or procured the contravention; or • induced the contravention, whether by threats or promises or otherwise; or • been in any way, by act or omission, directly or indirectly, knowingly concerned in or party to the contravention; or • conspired with others to affect the contravention.

• A HR manager responsible for payment of wages made unlawful deductions from employee wages. The HR manager said he did not know the deductions were unlawful. The court found that the HR manager knew the deductions were unlawful from previous inspections by the Fair Work Ombudsman (FWO). The employer had previously submitted false wage records to the FWO and the HR manager was aware of this. The HR manager was ordered to pay a penalty. Directors can be held personally liable if found to have breached the parameters of the Fair Work Act. It is important to seek legal advice to ensure you are compliant with the legislative requirements as a company director.

If you require any legal or accounting advice for either personal or commercial offerings, get in touch with us today on (07) 5444 1022 or visit www.gpla.com.au to learn more.

A person will be liable where they had knowledge of the facts of the contravention, they were an intentional participant in the contravention with actual knowledge and turned a blind eye to the contravention, regardless of whether they knew that what occurred was a contravention. Some examples of this include: • A security provider underpaid employees $22,700. The director was found to be liable because he set the wage rates and ignored complaints from employees of underpayment. Because there were concerns the company may be wound up before the employees were paid, the company and the directors were made jointly responsible for the unpaid wages and fines. • A restaurant underpaid employees. Before proceedings to recover the wages commenced, the business was sold. The court ordered the company to pay the wages and the director to pay the fines. The directors didn’t pay the fines so the director’s wages from a new employer were garnished.

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PEOPLE

A RESIGNATION TSUNAMI David Esler Kaizen

I know, it’s a bit late, but anyway welcome to 2022 … another year full of excitement, challenges and of course, the unknown. Most of you by now will have heard the latest chatter in the employment market … The Great Resignation … that rippled though America and the United Kingdom in late 2021. They are now saying it will hit Australia as early as March 2022 … as you are reading this article. My challenge and discussion is whether this this fact, fiction, or opportunity? Let’s explore some of the research I have completed to determine which it is … if any or a combination of all.

if the numbers being discussed are true. My advice is to ignore the numbers in the Press and focus on the numbers in your business. What is happening locally is more important than what is happening globally … particularly with your loyal staff.

FACT OR FICTION:

OPPORTUNITY/RETENTION:

Our lives are different ‘after’ COVID, and for those of you who believe COVID is still with us, correct, it is, but it is my personal belief that it will be for a long time to come, so we need to embrace our current position and move on regardless. Also, if there is a positive to come from COVID; it has made us think differently in so many ways. Some of our staff have worked from home for over 2 years in some cases, and are feeling somewhat different emotions. In the Qualtrics online survey in late 2021, staff interviewed indicated the following: • 51% want more flexible hours and do not wish to return to the office full time. • Mental Health, Wellbeing and Work/Life Balance are now at the forefront of employee thoughts. • Being able to work remotely is now a deal breaker … In the past it was a ‘nice to have’. • Staff are looking to be compensated more than in the past … but are more productive … so maybe a quid pro quo The other interesting comment is that it is not work/life balance anymore, but work is now just part of life and if it does not fit the way they want it to, then my work or my organisation needs to change, not me. The other area that could fall into fact or fiction is that resignations over the past 40+ years have steadily reduced from over 17% per annum in the mid 70s down to just 7.6% in 2020. Fact: The current thinking (or fiction at the moment – unproven of course) is that because of COVID, staff have been more inclined to stay with the organisation ‘they know’ rather than move to the ‘unknown’ which has now, in construction terms, created a pent-up demand for change. This is now the catalyst driving our potential resignations … Interesting! Are over 50% of staff looking to leave their current employer in early 2022? Let’s get into the detail and not just gloss the headlines. In a McKinsey survey, across Australia, Singapore, and the United States, it was found that the highest turnover was in leisure and hospitality … health care workers and the social assistance sectors; not in construction … although we will not be spared.

David Esler is the Principle of Kaizen Executive. If you are looking for more information or wanting a quick chat, contact David on 0420 905 580 or visit his website at kaizenexec.com.au

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Salary, although important, is also not the reason that people leave for those greener pastures. If you think about the facts above, some of our employees might be moving for a higher salary, but also (without telling you – unproven of course) that they only want to work 4 days a week or have more flexible hours. By succeeding in achieving the higher hourly salary, they can reduce hours and still be on the same relative salary. Based on the statistics above, some fact and some fiction and a little further research, half the Australian employee population is not looking to leave their current employment in droves. Employment switching has been dropping for years and may plateau or increase slightly, but I would be completely blindsided

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Pointed question … can you tell me (or yourself) the number or percentage of staff turnover in your business currently and, more importantly, why? Forget this ‘Great Resignation’ phenomenon, look closer to home and understand what it is that makes people look for a change.

Ok, with all this hyperactive 6-year-old temper tantrum stuff, ‘I want a new job’ or ‘I want an employer that respect me’ or ‘they are forcing me to work back in the office’ … stamping of their feet or completely lying on their stomach and banging everything they can with their hands and feet (you know what I mean if you have children … or older parents) … also comes calm opportunity and the ability to retain great staff. First, we need to make a shift to ‘talent is renewable, not replaceable’. What I mean by this is staff engagement; having an adaptive workplace that allows for flexibility; and has true values that staff, and the leadership team believe in with the opportunity to learn, develop and train. So, let’s take a quick look at each: • Staff Engagement Put simply, this is the level of dedication and enthusiasm that a member of staff shows towards their position and the company generally. It is driven by the company’s leadership, showing respect and a genuine interest in the staff views, needs and requirements. • Adaptive Workplace Interestingly, COVID forced many of us into creating adaptive workplaces and now that our teams have had a taste of this lifestyle, they like it and want it to continue. As noted above, flexibility, work from anywhere and being empowered to work where they are most productive can now be a deal breaker and is no longer ‘nice to have’. • True Values Think about ethics, honesty, integrity, trust, dependability, empowerment of responsibility. Do you have any of these in your business? Most of you will answer, yes, of course … but I would challenge you to look deeper into what each word means and how you apply them in your workplace. Understand these and you are well on your way to that absolute employer of choice. • Opportunity to Learn Learning and development are natural instincts in all humans. If we do not have an opportunity to continue to develop ourselves and potentially others, both in the workplace and at home, our natural drive is diminished, and we look for change. How many times over the 14 years in my role have I heard ‘I am looking around because there is no more opportunity for me to grow in this role or business’. One thing I do know, is we can hold back this resignation tsunami by doing some simple things well. I will leave you to ponder the discussion above and as always, happy to chat more and explore how to continue to retain your high performers.

BUILTVIEW


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GLASS & WINDOWS

IMAGE

G.James, Premier Tower

All Areas Glass and Glazing

13

Quattrolifts

14

Archie Hardware

16

Presitge Plus

36

Ultimate Windows

20

Smartech

22

Master Glazier Project Profiles

27

Reece van Vliet

27

Dean Murtagh

28

COMPLIANCE

Window Falling Off a High-Rise Building

26

FEATURE STORY

Oceania Glass, The Making of Glass

30

TRAINING

FenestrationDiploma™ Program/ AGWA Graduates

53

AGWA Course Schedule

38

Need Technical Advice?

39

MEMBER PROFILE

CASE STUDY

MASTER GLAZIERS

TECHNICAL

NEWS

40

Joel Brady Capral AWS DECO Australian Glass Group Soft Tech PRODUCTS

48

Glaston Doric Unique Window Services LiSEC Doric DIRECTORY

54

AGWA Welcomes Key Dates Socials

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BUILTVIEW


GL ASS & WINDOWS

INTRODUCING: MASTER GLAZIER TONY HODDER

MEMBER PROFILE

LOCATION: SOUTH AUSTRALIA

ALL AREAS GLASS AND GLAZING All Smiles for All Areas Glazing Angela Farrell

It was the phone call that changed everything for South Australian Master Glazier Tony Hodder. It was 1985, and Tony was fresh out of high school, working at a car dealership. He received a phone call from the father of a school mate, asking if he wanted to become a glazier. ‘I immediately said yes, thinking how great it would be to work with sheep. I realised after I hung up the phone he meant Glazier, not Grazier! And so, a 40year career in glass began.’ laughs Tony.

2019, opting for a smaller factory close to a

One of Tony’s most memorable jobs was

bustling residential area where the demand

answering an emergency repair job for the

for windows and kitchen splashbacks was

captain of a container ship, who had literally

strong.

phoned All Areas Glazing from the ship’s

When asked how the glazing business has changed since 1985, Tony recalls ‘I remember being one of seven people fitting a 6 mm thick glass panel! Before the days of 10.38 mm laminated safety glass, you needed

bridge to replace a broken front windscreen, 10 stories up! ‘We told him the best solution was to cut a piece of 10 mm Lexan to use as a temporary measure.’ The job went very well, and the captain paid Tony in US dollar bills!

many hands to help resist the bow in the

Tony also recalls delivering a frameless

glass. I remember handling the old, wired

custom-made shower screen to Coober Pedy,

glass and hoping it wouldn’t crack on us,

some 8 hours’ drive from the factory. ‘When

Tony learned the trade from 70-year-old

whereas now we use toughened glass.’ Even

we arrived at the underground house, I asked

Englishman Bernie, who had glazed ‘half of

though Tony has played semi-professional

the customer where the new bathroom

London’. He was quick, tidy, and proud of

football in Adelaide and has enjoyed keeping

was. He said he hadn’t dug up the floor yet,

his work. Tony considered himself extremely

fit with other sports his whole life, he admits

because he was going to build the bathroom

lucky to have learned the ropes from such

that the body feels those heavy installs.

once he saw how big the shower screen was!

an experienced glazier. Within a couple of

‘Panel sizes are getting bigger, and of

Our business motto is Goolwa to Gawler, but

years, he was working unsupervised doing

course heavier!’

that job stretched us and our motto!’

Back in those early days, Tony remembers spending ‘$50,000 per year on yellow pages ads, but now thanks to search engines and social media, we don’t have to spend a cent to get found! And of course, now I carry a pocket-sized mobile phone, not the brick phone and pager, which is a relief when you’re on site and moving around.’

Moving forward, Tony sees the use of glass

hack outs for the local housing trust, private customers and local businesses. The Englishman decided to retire, and offered the business to Tony, which he gladly accepted. A year later he employed his brother Grant who has been with the company ever since. He attained Master Glazier status alongside Tony. Very much a family business, Tony employed his (late) Father to assist with some projects, and his Uncle Graham, a bookkeeper (and former Australian roller-hockey captain) who keeps Tony's decision-making in check. In 1990, Tony purchased a large factory in Elizabeth, where All Areas successfully traded until they moved to Pooraka in

BUILTVIEW

and its different fixing methods increasing even more. ‘The number of glass varieties has increased so much that we now have to remove a sample from the client’s window, screen or mirror, and then match the thickness and type before we can replace or repair it.’ This approach must be working, because All Areas Glass and Glazing has retained some customers for over 30 years. A few bad cuts as an apprentice, many overseas trips with the family, delighted customers, and a thriving glass business; Tony Hodder is glad to be providing stunning windows, splashbacks, shower screens and mirrors - not chasing around after sheep!

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GL ASS & WINDOWS

INTRODUCING QUATTROLIFTS

LOCATION VICTORIA

UATTROLIFTS

INNOVATION DRIVEN SOLUTIONS Innovative machines to help reduce the risk of injury in the glass and window industry.

Quattrolifts was born out of health and safety concerns for glass workers and businesses. Ricardo Carlei, the inventor of the Quattrolifts range of products, is a chiropractor who saw firsthand the chronic injuries and disabilities affecting people working with glass fabricationand installation. It was from this, together with customers wanting bigger and heavier glass installed in their homes and businesses, that the team at Quattrolifts started to design innovative machines to help reduce the risk of injury.

Most of the machines Quattrolifts has

To great acclaim, Quattrolifts released its first

handle up to 400 kg of glass.

machine, the Nomad, at the 2006 GlassBuild

We supply machines that can handle glass

Trade Show in Las Vegas, USA and soon followed up with the release of the Mule 300 in Atlanta the following year. Quattrolifts product range has grown to include more than 15 standard machines with options QUATTROLIFTS NOMAD 400

and modifications that expand the range to over 20 product lines. Being a finalist in the Victorian Workcover Awards with the Nomad,

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developed are the solution to the many issues glaziers and businesses face within the industry. Quattrolifts is always happy to help those in need and can develop a tailored solution to problems you may be facing with either one of our standard machines or a completely custom option. Our first machine, the Nomad, with its original capacity of 200 kg was conceptualised 15 years ago and with upgraded developments, still sells well in Europe, North America and Australia, as it allows for small and large businesses to now

from 50-800 kg for both in-factory and onsite. The ‘Express’ range of machines (150T, 200S, 200CW and 350CWA) are all designed to be portable, as well as small and nimble enough to work in confined spaces. With its upgraded capacity, the Nomad makes for a great all-rounder that can be

was a wonderful acknowledgement of the

dismantled/reassembled easily on site

practicality and safety features that allowed

to transport, rotate and install panels up

glaziers to work safely. Launching Quattrolifts

to 4500 mm high. We have also recently

in Europe and North America required a

launched the OMNI range of glazing robots

lot of work and commitment, which has

that allow glass and window businesses to

ultimately paid off with over 80% of our sales

utilise their forklifts to handle heavy glass in

coming from exports.

awkward environments and orientations. Our

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GL ASS & WINDOWS

MEMBER PROFILE

range of Vectors are self-drive glazing robots

paramount. We understand that customers

and now include the new compact Vector

purchase our machines to save time and

400E which weighs less than 750 kg and can

reduce injuries, so it’s critical that our

be transported inside a van or on the back of

machines are designed and manufactured

a Ute.

to work reliably. If for any reason they’re

Having numerous inquiries from customers, in particular window fabricators, the constant request is for a true off-road, glass/window handler that can unload from the road and safely transport heavy panels over rough and soft terrain and then install around the premises. We are currently finalising a track-based version of the Vector 400E, which will be called the Vector 400ET. Quattrolifts will be showcasing this machine at both the Glasstec in Dusseldorf and GlassBuild in Las Vegas shows, with the expectation of the Vector 400ET to be available in the second half of 2022. Quattrolifts will continue to develop machines and handling equipment that will help people working with glass in their factories and on-site. From our Express range that feature designs ideal for internal fit outs and tight on-site jobs to the Vector and OMNI robots allowing up to 800 kg capacity

not, we resolve the problem as quickly as possible. Quattrolifts is truly committed to pushing the technology surrounding glass lifting equipment and allocates a minimum of 7% of its yearly turnover to research and development.

The success of any business is based on the quality of their workforce, so it is critical that the health and safety of glass workers be the most important criteria for any business. Coupled with this, the glass and glazing industry has an aging workforce and the need for mechanical assistance is evident with glass becoming more widely used in the construction of commercial and domestic premises. We have an incredible group of people that work together to make Quattrolifts successful and watching them become emotionally invested in the business gives the greatest satisfaction.

in awkward and difficult locations. We strive

Since Quattrolifts’ beginning, our goal

to develop the perfect machine, but until we

has been to release a new machine each

do, service and support to our customers is

year to support the needs of workers and

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businesses. We are fortunate at Quattrolifts to have a team that can take an idea, complete engineering drawings, prototype the concept, take it through rigorous testing and if necessary, redesign or improve the machine until it’s ready for sale. Quattrolifts has short and long-term goals of continuing to develop new and innovative machines to support the glass and glazing industry. If successful, we can employ more local people and allow this Australian business to grow and be even more recognised worldwide. At the end of 2021, Quattrolifts entered into an agreement with Tesla to supply panel lifting machines that will be used in the assembly of their soon to be, newly released electric vehicles. With the past two years being so hard on local and international business, Quattrolifts hopes to thrive in 2022 and beyond.

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INTRODUCING ARCHIE HARDWARE

LOCATION GUANGDONG, CHINA

SETTING UP INDUSTRY LEADING HARDWARE MANUFACTURER In 1990, Mr Z Cao started a business which aimed to specialise in designing and manufacturing industry-leading hardware for doors and windows – locks, handles and latches.

going to work. And we embraced that because

WORLD CLASS MANUFACTURING

at the essence of our business is customer

Now, more than 30 years on and with a

relationships with customers, then we have lost

team of over 680 employees worldwide,

before we have even begun. What we produce

Archie Hardware is one of the world’s leading

is heavily influenced by our customers and

manufacturers and suppliers of prestige door

partners so making sure we are easy to work

and window wares.

with and reliable was at the core of our launch

With a vertically integrated manufacturing process, Archie Hardware has full control at every stage of production. This unique, vertically integrated, end-to-end manufacturing process covers diecasting, machining, polishing, finishing and assembly. Everything is handled completely in-house for consistently superior quality from start to finish.

With headquarters in Foshan City,

into Australia.’ Andries said.

Guangdong Province, China, Archie Hardware services countries worldwide, including Australia, both direct-to-customer, and via

relationships and reliability. ‘We are immensely proud of what we have built and what we create, but if we don’t have strong

HISTORY Archie Hardware traces its roots back to the

OEM / Distributor partnerships.

Fengchi die-casting company, founded in 1990.

General Manager of Archie Hardware

manufacturing excellence and in 2001 earned

Australia, Andries Botha, said that launching in Australia in 2015 was one of the brands most rewarding challenges.

‘In a lot of markets worldwide, reputation and history can be enough for a business to gain traction and success in quite a short period of time’, Andries said.

The company developed a reputation for ISO 9001 Certification, arriving as a world-class manufacturer. With a rapidly growing list of accreditations and industry honours, Archie Hardware began attracting a wider global audience for its products. The company opened its first international showroom in Cologne, Germany in

It is this commitment to quality and reputation for delivering products with such high standards that has allows Archie Hardware to develop an international footprint. GLOBAL SALES NETWORK Today, Archie Hardware’s sales network spans the globe with more than 1700 agents and distributors in 59 countries around the world. While only having landed in Australia in 2015, the brand has already gained significant traction, and continues to build market share, and distributors nationally.

‘But in Australia, you need to do better than

2002, and made inroads to Japan and the USA

that. Relationships are different – more

in 2004.

QUALITY STANDARDS

Today, Archie Hardware’s sales network spans

With ISO 9000, 9001 and OHSAS 14001 accreditations, Archie Hardware meets the strictest international standards

intimate, and identity is very significant. Approaching the Australian market with how

the globe with more than 1700 agents and

we approached other markets was never

distributors in 59 countries around the world.

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MEMBER PROFILE

in manufacturing and environmental management. Archie Hardware’s facilities include a self-sustaining eco-management system, which purifies contaminated water before it leaves the factory, protecting the environment and upholding Archie Hardware’s commitment to corporate social responsibility.

an antibacterial rate of 99% and guarantees

HEALTH AND HYGIENE

A layer of silver-containing coating with

People cannot avoid touching door locks and other hardware in their daily life, and so Archie Hardware developed an antibacterial technique for implementation on their hardware products.

antibacterial effect is formed on the surface

Archie Hardware has successfully overcome the limited antibacterial technology of zinc and copper products. Zinc-based antibacterial agents are less than onethousandth of that of silver-based antibacterial agents, and it is difficult to achieve any antibacterial effects. Equally, copper-based antibacterial agents are easily oxidised and discoloured in the air, causing problems such as damage to the appearance of locks. In this case, a watersoluble antibacterial agent is added to a high-grade coating, and the high-grade coating is co-precipitated on the surface of the products to form a layer of antibacterial silver coating. The products then achieve

Japanese technology-specific antibacterial

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product performance while achieving safety without irritation. The silver ion antibacterial agents used by Archie Hardware is a water-soluble antibacterial agent which is mixed into highgrade coatings, and then deposited with the high-grade coating on the product surface.

'What we produce is heavily influenced by our customers and partners so making sure we are easy to work with and reliable was at the core of our launch into Australia.’

of the product, so that the product achieves antibacterial results. In terms of antibacterial principles, Archie Hardware Antibacterial Technology uses a coating containing a large amount of

antibacterial protection technology of ARCHIE antibacterial hardware product is as high as 99%, which is higher than the Class I Standard of GT / T 21866-2008 Standard.

reproduction and killing bacteria, so that

Archie Hardware antibacterial technology and products fully meet the antibacterial performance and safety performance requirements of the China National Standard ‘Antibacterial Product Technical Specifications’ of the National Antibacterial Industry Branch of the National Health Industry Enterprise Management Association.

common bacteria cannot be adsorbed on the

www.archiehardware.com

antibacterial silver ions. The silver ions are in contact with the bacterial cell membrane, penetrate and combine with the cells, so that the enzymes in the bacteria lose their activity. The silver ions are released again and again to achieve the purpose of inhibiting bacterial

surface of the hardware handle or lock. The inspection report given by GUANGDONG (CHINA) Provincial Microbiological Analysis and Testing Center through strict inspection shows that the antibacterial rate of the

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AGG is pleased to announce the launch of our brand new website Visit our website for a comprehensive understanding of our high performing, energy efficient, glass products - all made in Australia!

www.agg.com.au

New products added to our 3 main product Families

Resources Downloads available to offer technical support and education including; • All AGG Brochures

Insulated Glass Units (IGU) including a full range of some of the highest performing softcoat LowE’s in the world.

• Technical Bulletins covering all key technical subjects • White Papers on important topics such as; Glass Basics, LowE Basics, Heat Treatment of Glass, Passive House and Selectivity • General Guidelines including cleaning, handling and installation

A full range of laminated safety glass including custom made options.

Performance Data Full performance data of our key products including; • Glass Only • Total System Estimates by frame material

A full range of certified Fire Resistance Level glass (FRL)

• WERS Total System booklets per die holder brand


Product Pages Detailed individual product pages showing aesthetics, glass options, performance, how to specify and real project images. Full product information available now just visit our new website agg.com.au

Proudly manufactured, stocked and supported in Australia by Australian Glass Group To find out more, go to agg.com.au or call 1300 768 024 @agg.com.au @Australian Glass Group

agg.com.au | info@agg.com.au ph: 1300 768 024 | NSW | VIC | TAS


GL ASS & WINDOWS

PORT ARLINGTON – JM HOMES SURF COAST

The design of the home in Langdon St, Port Arlington, Victoria, is one of the finest examples of using windows to maximise the wow factor. Bringing in the views of the natural environment and providing natural light in the process making the home open, inviting and unique. JM Homes Surf Coast and Ultimate Windows have partnered to provide the clients with an award-winning home.

JM Homes approached Ultimate Windows in mid-2019 to begin a relationship that would benefit and challenge the design and execution skills of both companies, ultimately ending in one of the most stunning homes in the Port Arlington area. The back and forth of plans, schedules and ideas was the hallmark of the relationship developed between the two companies. Ultimate Windows was focused on timely accurate communication, knowing the juggling act faced by builders with suppliers, deliveries, and subcontractors on site as well as client needs off site. This assisted in making the quoting process smooth but also allowing for JM Homes to make the most of the options available to them. The result was allowing the high-quality finishes of the home to be highlighted by the streaming light pouring in from the large windows.

The thermal performance of the frames and glass combined allow the project to use large windows to capture the light from outside while still giving the clients an energy efficient home. With a U-value of between 2.3 and 2.4 and an SHGC of between 0.43 and 0.46 the windows and doors provided the thermal performance required to allow for maximum openings and for light to enter the home while contributing to a 7-Star energy rating. Aesthetically this home is incredible and Ultimate Windows is proud our product is integral to the result. Combining the large, fixed frames and awning openings the home makes the most of the sun to light the spaces and maintains its comfort by utilising the design of Ultimate Windows uPVC frames. The awesome stacker doors provide the perfect connection between the inside and outside areas, while maintaining the generous amounts of light allowed by the large windows and large opening for traffic flow while the entertaining areas are in full use. The combination of the finishes and the windows in Ash Black work seamlessly together with the contrast of the dark window frames and the natural tones throughout the home. Ultimate Windows are thrilled to have been involved in this home and hope to continue our partnership with JM Homes for years to come. The logistics and installations came together and fostered a partnership that has seen JM Homes and Ultimate windows work side by side in several other projects since this one. The final result for us at Ultimate Windows has not just been the great home delivered to a wonderful client, but the relationship we have been able to build with JM Homes Surf Coast. Building relationships in the industry not only allows Ultimate Windows to grow as a company but also allow us to learn and grow our knowledge of what is important to clients and builders alike, to make sure that we meet the needs of these groups as they change.

Once quoted and the details finalised the next challenge was logistics. Big windows and doors to be installed means close attention needs to be paid to the how and when of the project. Also factoring in the Rammed Earth feature walls of the project meant accuracy and care also need to be provided. At the point of delivery JM Homes took over the installation of the window frames and doors. Once completed the team from Ultimate windows were back on site to glaze. The large glass panels that made up this job make the most of the sun to light the spaces and maintains its comfort by utilising the design of Ultimate Windows uPVC frames with no compromise on the energy rating for the home.

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CASE STUDY

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SHUTTER HOUSE – A CHALLENGE OF VIEWS, LIGHT AND PRIVACY

Smartech’s shutters feature a counterweight lifting mechanism, which allows almost effortless operation and at the same time makes them capable of bearing heavy-duty loads such as hardwood timber.

Shutter House, located in Wembley, WA, is a celebration of vibrant colour, rich textures, light and shadow. Smartech Door System’s vision for this project was clear – to capture views of stunning Lake Monger opposite the property, while maintaining privacy and control of light/shade within. The three-storey facade features Smartech’s mechanical timber shutters, which lift open and closed as desired. This reinforces a dynamic flow of air, light, and energy throughout. Smartech’s shutters feature a counterweight lifting mechanism, which allows almost effortless operation and at the same makes them capable of bearing heavy-duty loads such as hardwood timber. This creates an almost unlimited choice in terms of cladding materials and design options. The brief identified the drastically sloping site as an opportunity to work with the strategic use of floor levels and the creation of connectivity between spaces across a variety of planes. Vignettes and vistas were framed and captured with intention to unite interior with exterior. The height of boundary walls and surrounding buildings created sensations of a secluded privacy. Given the site lent itself to great opportunity for bringing the outside in, the architects and Smartech set about maximising the

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opening of the front façade. In doing this, a number of constraints and challenges were overcome by Smartech’s specialist engineers and builders.

installed to seamlessly meld the indoor and outdoor without interruption, affording a completely unobscured outlook from the living space.

With a minimalist approach, the architects hoped for an aperture stretching corner to corner, however, a complete opening would not allow for the weight of the shutter screens’ mechanism and side rim requirements to be structurally supported. With the goal to maximise the opening, Smartech engineered steel angle jambs to connect to the corner posts of the building. In doing so, the narrowest possible side rim was employed, while still facilitating space for the shutter’s motor. To carry out this task, builders first needed to modify the post position, using refined structural steel to accommodate the shutter design. Weaving in between the building’s scaffolding also presented a sizeable challenge for Smartech’s installation – the weighty shutter frame needed to be lifted manually and vertically between the building and scaffolding. Once the cladding was installed, Smartech returned to commission the shutter screens to ensure they were operating and well balanced.

When the shutters are closed to the street a resonating timber box with a hint of depth beyond is presented, from the interior, as a moody, secluded balcony.

To maximise the framed expansive vista beyond, an internal glass balustrade was

When the shutters are open, the depth and light of the living spaces are dynamic to the street; internally the uninterrupted views of the lake create a feeling of tranquillity. The powerful entry space draws a visitor’s gaze upwards and into the space beyond, via a sculptural staircase upon entering the home. This outstanding entity is at once contained in its own aperture but connected to the realm beyond, with full height glazing that reinforces the sensation of height and elevation. The linear shadow thrown by the shutters creates lively shadow and patterned movement through the main living space and master suite. For further information about any Smartech products, please visit www.smartechdoorsystems.com.au.

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CASE STUDY PROJECT FABRICATOR Residential home Smartech Door Systems

PRODUCT Customised Smartech shutters

ARCHITECTS PHOTOGRAPHER State of Kin Jack Lovel

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2021 TASMANIAN AWARDS CELEBRATION In November 2021, AGWA’s Tasmanian Chapter had a great night celebrating the 2021 AGWA Tasmanian Gala Awards, held at the Hotel Grand Chancellor in Launceston. Many thanks to our sponsors, Capral Aluminium, Viridian Glass, Access Hardware and Terrace Trading, and to our Master of Ceremonies for the night, TV weatherman, Mr Peter Murphy.

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AGWA STATE CHAPTERS

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COMPLIANCE

WINDOW FALLING OFF A HIGH-RISE BUILDING

Dr Pouya Abtahi Glass Technical Manager

The image of a large window caught as it fell, suspended precariously on an eighth-floor apartment balcony, was beamed into living rooms on the News last October. While not as devastating as the fire at the Lacrosse Building in Melbourne or the structural fiascos of the Opal and Mascot Towers in Sydney, it again highlighted the need for all the components of a building to meet Australian Standards, the National Construction Code and, importantly, to be correctly installed. The day the window fell, Sydney experienced high winds of 90 km/h. These strong winds were a factor in the incident. NSW Fire and Rescue used their ladder truck to move the 500 kg window, so it was less likely to fall any further and hurt anyone below. The glass in the window had also broken and fallen but luckily no one had been below. AGWA became aware of the incident and immediately began to investigate the cause of the failure and to determine any information regarding the incident that could provide lessons for the industry. Our first port of call was to the relevant council, Woollahra Council, who, surprisingly, had not been notified. The Council asked AGWA to provide them with more information so they could follow up the incident further. The detective work then began to locate the building in Paddington. Using Google Maps, we were able to identify the address of the building and, from that, the name of the Strata Manager. This information was passed on to the Council with a request for them to investigate. AGWA contacted the Strata Manger who, after being convinced of the urgency of finding and rectifying

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the cause, engaged an engineer to conduct a forensic investigation to determine the contributing factors. The Strata Manger shared the Engineer’s Report with AGWA. It indicated that insufficient fixings had been used in securing the window frame and that, together with the excessive wind load on the day, had caused the window to fall. In addition, the wind direction and elevation of the apartment, meant that the failed window was being subjected to an external negative wind load. This was exacerbated by an open window on the other side of the apartment, which created an internal positive wind load on the window. These two pressures together created excessive forces on the window which, combined with the inadequate fixings, led to it being dislodged. To make the building safe, AGWA believes the fixings and the windows needed to be checked for structural integrity. Wind pressures can play havoc with windows that have not been adequately secured using the required number and method of fixing them in place. This incident is not the only one of its kind. The lower picture illustrates a second example of window structural failure in recent months and the potential risk to the community that issues like this can pose. Window suppliers must ensure they meet the wind load requirements requested by the customer, while the installer needs to ensure that the number of fixings is in line with the manufacturer’s instructions or use the AGWA Window and Door Fixing Guide for the required minimum number of fixings. This is an illustration of the importance of taking all factors into account, as well as the use of the correct number of fastenings.

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MASTER GLAZIERS

MASTER GLAZIER PROJECT PROFILES REECE VAN VLIET Reece joined the AGWA Master Glazier program in 2016 and is employed with Express Glass in Alexandria, NSW. The project Reece has chosen to highlight is the replacement of a fully framed floor to ceiling window in the Australia Square Building in Sydney, and he explains it as follows: The project was the replacement of a fully framed floor to ceiling window in the lobby of Australia Square in Sydney in February 2019. This is an iconic premium commercial building in the heart of the Sydney CBD. The existing glass, 12 mm annealed measuring 7000 mm x 2450 mm, had been damaged by impact from debris from nearby construction activity. The new glass was engineered being 17.52 mm Heat Strengthened Laminated with a structural interlayer. Our regular crew from Botany Cranes helped us with material handling and enabled glazing off the hook from the concealed laneway down one level and outside the building perimeter. There were many challenges involved with the project. First, due to the size of the glass and exceeding local manufacturing capabilities, the supply

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of the glass was from offshore, which meant that there could be a delay beyond our control. Another big challenge was that the site had no access from the street due to ongoing light rail development. Thus, all access equipment and materials needed to be craned from a concealed laneway adjoining the building, including scissor lifts and all glass and materials. This, of course, led to increased risk for both the people and the products involved. There were so many things in this project that made it very rewarding and that I am proud of; cutting out annealed glass in such a large setting is rare and certainly not commonly encountered by the new generation. The material handling in such a challenging environment imposed by the construction of the light rail, while maintaining safety standards is also something that makes me proud. The care of the site shown by the team was excellent, with full internal and external protection of all surfaces implemented before the commencement of work. Finally, we had a thrilled client, and that is what matters.

If you would like to know more about this project or the products used, please contact Reece van Vliet at Express Glass.

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MASTER GLAZIERS

DEAN MURTAGH Dean joined the AGWA Master Glazier program in 2017 and is employed at Bellvue Windows in Moorabbin, Victoria. The project Dean has chosen to highlight is the renovation of a residential home in St Kilda and he explains it as follows: The project was the beautiful design of a residential home in Robe Street, St Kilda, which we completed in January 2021. The home had a combination of Alspec commercial sliding doors with sub sill and sub head and Euro lift and slide doors. Euro commercial thermal break windows were used for the curved and raked windows and bay windows. We also had sashless windows. We had large floor to ceiling windows and the curved IGU panels went in very smoothly. All the windows were designed to be minimal view, so the glass was more of the featured look.

All the materials were supplied by Element Windows. We fabricated part of it and installed the entire job. We had to fabricate part of the job onsite, as some of the windows were too large to transport. The whole of the job, from fabricating to installing went very smoothly and I didn’t come across any challenges. The best part of the job was the fitting of the curved windows. I was most impressed with the size and curves how it all flowed together. The clients loved the finished product.

If you would like to know more about this project or the products used, please contact Dean Murtagh at Bellvue Windows.

CONGRATULATIONS New and Renewing Master Glaziers November - January 2021 Mark Dodd (Penguin Facades); Russell van der Mey (Penguin Facades); Mark Moscou (Penguin Facades); Mark Benveniste (Construction Glazing); Jerome Semmler (Barossa Glass).

New and Renewing Certified Glaziers November - January 2021 Alex Webster (CWD Custom Windows); Colin Cawood (Hartley Glass).

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Height

Mirror 4mm/6mm copper free mirror 4mm/6mm Bronze/Grey copper free mirror 4mm clear copper free mirror vinyl back 4mm Bronze/Grey vinyl back copper free 4mm clear white Painted Glass vinyl back 4mm low iron white Painted Glass vinyl back

2140 2440 2140 2440 2140 2440 2140 2440 2140 2440 2140 2440

Width 3660 3660 3660 3660 3660 3660 3660 3660 3660 3660 3660 3660

Mirror

Height

Width

4mm clear white vinyl back 2440*2140/920/1070/1220 2760*920/1070/1220 4mm Bronze/Grey vinyl back 2440*2140/920/1070/1220 4mm low iron white vinyl back 2440*2140/920/1070/1220 2440*2140/920/1070/1220 4mm clear mirror vinyl back 2760*1070/1220 4mm clear copper free mirror 2440*2140/920/1070/1220 2760*1070/1220 vinyl back

WARM EDGE PRODUCTS Passive House Certified

QUANEX Super Spacer® Premium

QUANEX Super Spacer® T-Spacer™

ROLL TECH Multitech

ROLL TECH Chromatech Ultra

ALU-PRO Thermix TX Pro

Elegant IG provides you with a range of warm edge products suitable for your glass processing needs. Visit www.elegantig.com.au for our complete range of products or contact one of our team members on 9473 6500 for all your glass processing needs.

ELEGANTIG.COM.AU


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FEATURE STORY QUALITY INSPECTION

BATCH PLANT

ANNEALING LEHR

COATING FLOAT BATH

FURNACE

THE MAKING OF GLASS 2022 is the International Year of Glass and to celebrate AGWA is running a 4-part feature that highlights the amazing world of glass. Part one - introduces the process of glass making in Australia.

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FEATURE STORY

LAB TESTING UNIT

FLOATLINERS READY FOR RAPID CUSTOMER DELIVERIES

CUTTING AND STACKING (COLD END)

THE PROCESS JOURNEY Anindita Candrika Marketing Specialist, Oceania Glass

With over 200 employees based in

the locally built landscape. Since then, the

Dandenong South, Victoria, the home of

Floatline at Dandenong South has been

architectural glassmaking in Australia, the

rebuilt and upgraded many times, including

Floatline is designed to operate non-stop,

the addition of Chemical Vapour Deposition

24 hours, 365 days a year. The line produces around 165,000 tonnes of flat glass each year, which is roughly equivalent to the weight of three Sydney Harbour Bridges. Prior to the float glass process, the sheet glass was made by drawing molten glass

As diggers from around the world were busy searching for their fortune in Australia’s goldfields, the forebearers of Oceania Glass™ supplied their first glass during 1856 in Geelong, Victoria. Skip through the subsequent development of local flat glassmaking capability to the early 1970s, the sheet process used at the Dandenong South site to manufacture glass was about to be consigned to the pages of history. As the Floatline was commissioned, this new process to make float glass delivered improved efficiency, quality and safety, enabling larger and higher quality sheets of glass to help create Australia’s modern built landscape. BUILTVIEW

vertically upwards from the tank through a cooling tower to be cut and stacked several stories above the ground. The new float glass process not only moved from a vertical to a horizontal process around half a kilometre long, but importantly, the heart of the technological leap was ‘floating’ the glass on a bath of molten tin, enabling improved

coating to produce Low Emissivity glass for the requirements of today’s energy-efficient, comfortable and light-filled buildings. The development of architectural glassmaking in Australia was made possible by the efforts and contribution of all the designers, builders, processors, glaziers and people in the industry who chose glass to realise their architectural vision. The process of how float glass comes to be is extraordinary, not just to those working at Oceania Glass™ but to anyone who has the opportunity to see the Floatline in person.

process controls and quality. A new era of glassmaking had begun in Australia. The new Floatline took 18 months to complete, with the furnace first fired up to begin production in May 1974. The opening of the Dandenong South float glass line provided Australia with world class glassmaking for new possibilities in

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THE PROCESS RAW MATERIALS The entire float glass manufacturing process, from the batch plant to final stacked glass, is a complex series of interconnected processes that must all work together over the floatline’s 420 m length to produce the final high quality flat glass. The mix of raw materials used in the production of flat glass is known as the batch, which is composed of three main components: silica sand, soda ash and dolomite/limestone. All materials are rigorously checked and analysed for quality to ensure the purity of the batch. •

Raw materials are delivered to the batch plant via trucks.

Batch is weighed and mixed to very tight tolerances using a specific formula for the types of glass being produced.

The mixed batch is then transported to the furnace via a series of conveyors.

The batch plant ensures the highest quality in raw materials preparation and precise control over the production formula.

FURNACE The batch of raw material is automatically added at the filling end of the gas regenerative furnace flowing as a blanket to form molten glass at 1550°C in the melter. The gas firing occurs from alternate sides of the furnace in 20 minute cycles, this assists fuel efficiency by ensuring combustion occurs in the presence of pre-heated air. Melting, refining and homogenising takes place simultaneously in the 2000 tonne furnace. The continuous melting process lasts as long as 50 hours delivering glass to the float bath at 1100°C, smoothly and continuously, free from inclusions and bubbles. The melting process is key to glass quality. Compositions can be modified to change the properties of the finished product. The furnace combustion is carefully controlled to ensure optimum conditions, maximum energy efficiency and compliance with strict environmental requirements. FLOAT BATH Molten glass enters the float bath at 1100°C flowing gently over a narrow refractory spout on to the mirror-like surface of molten tin. The glass spreads out on the perfect flatness of the tin so the upper and lower surfaces of the glass remain absolutely flat and parallel. The glass can be made thinner by speeding up the top rollers which control the width of the glass, to create a gentle stretching action. The maximum width of the ribbon is 3660 mm. A controlled atmosphere of nitrogen and hydrogen in the float bath prevents oxidation of the tin. COATING World-leading technology is used to apply coatings that make profound changes in the optical properties of the glass, including

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energy efficient Low E glass to improve comfort and reduce yearround energy requirements of your commercial and residential build. A Chemical Vapour Deposition Coater applies thin metal oxide layers to molten glass in a pyrolytic reaction to produce high performance hard coated glass. A gaseous chemical mixture is brought in contact with the hot glass substrate while it is still in a semi molten state of around 730°C. Within seconds of the gas being turned on, a pyrolytic reaction occurs on the surface of the substrate leading to the deposition of a coating which bonds to the glass. Often referred to as a ‘hard coat’, the chemical layers bond at the molecular level and become an integral and highly durable part of the glass surface. The pyrolytic coated surface can be extremely thin and transparent with a thickness similar to laying a 50 cent coin on top of Melbourne’s 63 storey Rialto tower. The chemical composition of the coating can be changed to achieve different properties and characteristics including a range of energy efficient Low E glass. ANNEALING LEHR The annealing lehr removes stresses in the glass by carefully cooling down the ribbon from 600°C to room temperature. Considerable stresses are developed in the glass ribbon as it cools. Too much stress and the glass will break inside the lehr or will not cut into the sheets. Careful control of the glass ribbon cooling inside the lehr avoids breakages and enables it to be cut at the cold end into sheets. This ensures that the customer is presented with a final sheet of glass that conforms to very high standards of edge quality, flatness and low residual stress. Scanning technology is used to automatically detect stress levels in the glass and control the temperatures within the lehr over its 134 m length. QUALITY CONTROL - INSPECTION A rigorous inspection and testing regime is used to ensure the precisely controlled coating meets quality performance and standards. Sophisticated online quality measurement systems give real time feedback on coating properties. Continuous visual inspection of the glass is undertaken by operators. A specifically designed lighting system highlights even the slightest coating defect on the glass. The catwalk has the same control capability as the main control room enabling the operator to see all of the online quality measures as well as the ability to make process changes. When a defect is observed, the operator has the ability to reject the glass and will make any necessary adjustments to the process conditions. Glass insight - Online quality tests of coated glass are conducted at the start of the campaign and sampled every 30 minutes, with 144 samples taken per day for colour spectrum - direct and off angle; coating voids and solar absoprtion.

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COLD END

Post processing and floatliner customer deliveries

The Cold end is where we cut and stack the quality controlled glass ready for customers.

Finished sheets are sent in various directions to be loaded onto storage devices ready for further processing into laminated glass by Oceania Glass™ or by ‘Jumbo Stackers’ onto specialised ‘Floatliner’ glass transport vehicles ready for deliveries direct to customers.

Cold end manual inspection quality control booth To ensure the glass ribbon continues to flow, the ribbon is visually inspected for quality control, with faults cut out, or the mainline breaker engaged. Removed glass ‘cullet’ is returned by conveyors to the furnace to be recycled. Washing machine - cleaning, cooling and modifying glass Glass enters the washing machine at 70°C for four key purposes: 1.

2. 3. 4.

Clean the glass to remove layer of sulphate applied to protect glass from roller marks. Cool the glass to less than 50°C making it suitable for final packing of cut sheets. Modify the strain in the glass to make it easier to cut. Online scanning and strain viewer Checks to ensure the lehr and washing machine have successfully cooled the glass for easy cutting and inspection of the ribbon for any faults.

Longitudinal and cross cutters The ribbon is now ready to cut. It passes under the longitudinal and cross cutters splitting the ribbon into various sheet widths. Rough edge removal The ‘selvedge removal booth’ is where pneumatic wheels are guided onto the ribbon applying downward pressure to snap off the rough edges created by rollers in the tin bath. Centre splitter

QUALITY CONTROL - TESTING Quality testing booth in the Cold end. Float and coated glass samples are cut and submitted for rigorous quality control testing. Quality testing of the coated glass is conducted by taking samples from the line every 30 minutes for examination using a range of instruments. Each of the samples taken from across the ribbon are tested for: • • • • • •

Transmission Clarity Reflective colour Electrical conductivity is used to measure the performance of the coating In addition all float glass is tested to ensure excellent optical, physical and performance characteristics All results are fed back online to the glassmaking and coating operators so any adjustments to the process can be made to ensure the strictest quality control targets are met.

FLOATLINER Floatliners are a rapid glass transport system which significantly improves the safety and efficiency of glass delivery for our customers. They form a critical part of Oceania Glass™ capabilities for whole of supply chain solutions, from manufacturing to customer delivery. Our floatliners have been awarded the prestigious Australian Freight Industry Awards for Innovation and Technology.

Glass enters the centre splitter which separates the ribbon into various sizes. The vision system is an additional quality control step checking for faults in the cut sheets. Chip blower The ‘chip blower’ removes any glass cullet fragments that have remained during the cutting process. A Lucite coating is added to ensure stacked glass does not get marked.

IMAGES Supplied by Oceania GlassTM

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orders.gurulabels.com.au/agwa 1300 852 646


GL ASS & WINDOWS

INTRODUCING PRESTIGE PLUS

LOCATION NEW SOUTH WALES

AUSTRALIANS EMBRACE A EUROPEAN WINDOW SOLUTION Angela Farrell

When Alex Tretyak first moved to Sydney from Ukraine in 2006, one of the first things he noticed was the low quality of the windows he was installing. Alex couldn’t believe that Australia was still using such high-maintenance, lowperforming and low-security materials such as single-glazing, timber, and standard aluminium, or that uPVC hadn’t even been considered as a solution!

Door Production. They knew that people

and thermal insulating windows and doors

living in Australia would benefit from the

into a new duplex build, in collaboration

quality materials and installation used to in

with developer George Tawaf. The aim was

Europe, where temperatures regularly drop

a modern light-filled home, with maximum

below zero.

performance for thermal and sound

In Ukraine, around 90% of homes have been

completed in-house and in collaboration with

fitted with double-glazed uPVC, as single

local suppliers, so they could proudly call

glazing leaves the resident with no protection

themselves Australian Made.

frame design was also specified to achieve

Over the last few years, Prestige Plus has

tilt and slide doors, and tilt and turn

from the weather. In Australia, he noticed residents were blasting the air conditioning with their blinds closed, as it seemed to be the only way they could combat the heat, leaving them with a dark home and highpower bill.

When Alex and Serge first started the business in Sydney, they wanted to create a one-stop shop to cover all their client’s needs, including sales, manufacturing, installation, and flyscreens. They wanted it

gone from strength to strength, largely because people have been working from home and realised the high levels of noise during the day from joining Zoom meetings under flight paths or trying to concentrate

insulation, to minimise the disturbance from the train line 300 m away, and the flight path directly overhead. To ensure they could achieve the best results, all windows and doors were fitted with Prestige Plus’s specialist Low-E coated, noise insulated double-glazed units. The maximum benefit from the glazing; selecting windows, each having airtight gaskets. Prestige Plus has created a superior product for noise reduction by combining two of the most effective technologies together. The first is a uPVC frame, which also has

Spending more time in Australia made it

while trains whizz past. Alex says ‘there has

apparent to him that those residents living

been a substantial increase in the enquiries

anywhere near cities or highways, had to

we get for windows with acoustic properties’.

find ways to live uncomfortably with the

The products and glazing Prestige Plus

noise. Australia didn't seem to have access

recommends for noise insulation can reduce

to the same window technology that other

sound transference into homes by up to 80%.

countries had been using since the 1960s!

Check out the Prestige Plus YouTube channel

It just didn’t seem right, and the gap in the

to see the sound insulating windows and

market was obvious.

doors in action.

So, in 2017 Alex and his good friend Serge

In 2019, Prestige Plus made two Petersham

glazed unit with toughened and laminated

Zhdanko started Prestige Plus Window and

families very happy, by installing acoustic

glass, which has the highest possible noise

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excellent energy-saving properties due to the thermal breaks in the profile. These breaks dramatically decrease the number of UV and surrounding temperatures penetrating through the frame, saving residents hundreds of dollars per year on air conditioning, and significantly reducing sound and vibration from travelling through. The second is a slightly thickened, double-

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GL ASS & WINDOWS

MEMBER PROFILE

reduction. The space in between the two planes is filled with a non-toxic insulating gas, which further increases energy conservation and suppresses noise-transference with outstanding results. In the past, the demand for thermal insulation in Australia has been about combating heat, but now these same products are helping to combat cold, high-wind climates, as well as the busy inner-city suburbs. Alex and Serge don’t plan on slowing down, and still work in the business full time, along with six staff in sales and administration, a crew of 12 in the factory, and three teams of window installers. New products and collaborations are underway to continually improve the quality and experience for customers, including ‘thermally broken aluminium’ profiles, which are created using state of the art technology to achieve the highest performance possible, in flawless slimline designs.

Alex reflects ‘It’s incredible just how much Australians have welcomed the change to a more comfortable and eco-friendlier home, by simply upgrading their windows and doors through Prestige Plus.’

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Ten minutes after we turned the heater off, we were all freezing again! At that moment I thought- we can do better.’

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TRAINING

AGWA TRAINING SCHEDULE 2022 MARCH-JULY MARCH

JUNE

Intermediate Fenestration

Introduction AS 1288

Tuesday 1 March

5 sessions

Wednesday 1 June

1/3, 3/3, 8/3, 10/3, 15/3

Web delivery 1 pm – 3.30 pm

Advanced Commercial Fenestration

Introduction AS 1288 Wednesday 16 March

Web delivery 1 pm – 4 pm

Advanced AS 1288

Web delivery 1 pm – 4 pm

Tuesday 7 June

5 sessions

7/6, 9/6, 16/6, 21/6, 23/6

Web delivery 1 pm – 2.30 pm

Advanced AS 1288

Wednesday 23 March

Web delivery 1 pm – 4.30 pm

Window Essentials Azuma Wednesday 30 March

Wednesday 22 June

Web delivery 1 pm – 4.30 pm

Window Essentials Azuma FTF 8.30 am – 4 pm

MAY

Wednesday 29 June

FTF 8.30 am – 4 pm

JULY

Advanced AS 1288

Intermediate Fenestration

Wednesday 4 May

Web delivery 1 pm – 4.30 pm

Intermediate Fenestration

Tuesday 12 July

5 sessions

12/7, 14/7, 19/7, 21/7, 26/7

Web delivery 1 pm – 3.30 pm

Tuesday 10 May

5 sessions

Introduction AS 1288

10/5, 12/5, 17/5, 19/5, 24/5

Web delivery 1 pm – 3.30 pm

Wednesday 27 July

Web delivery 1 pm – 4 pm

For more information on course content please email training@awga.com.au.

Choose a course delivery method to suit your organisation's needs:

ON-DEMAND, WEBDELIVERED TRAINING COURSES

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INSTRUCTOR-LED, WEB-DELIVERED TRAINING COURSES

AUTUMN 2022

Book your AGWA Training now. View our range of On-Demand and Instructor-Led courses at agwa.com.au/Training

INSTRUCTOR-LED, FACE-TO-FACE TRAINING COURSES

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TECHNICAL TECHNICAL

AGWA

NEED TECHNICAL ADVICE OR HELP WITH A PARTICULAR JOB OR DESIGN CHALLENGE? AGWA has a team of engineers and technical staff who can assist. We can provide technical advice and support through our helpdesk. Anything from specific design advice for window or glass selection, providing guidance around ambiguous interpretations of Standards or clarifying expectations and requirements for builders, certifiers, and consumers. Give us a call or drop us an email. Call our technical team on (02) 9498 2768 or email at technical@agwa.com.au.

MEET OUR TEAM

Russell Harris National Technical Manager

Dr Pouya Abtahi Glass Technical Manager

Adam Davies National Accreditation Manager

Viv Munter Accreditation and Disputes Administrator

Joel Brady Engineering Cadet

DISPUTE RESOLUTION AND COMPLAINTS Do you have a difficult problem or job? Is your customer not happy despite everything? Unsure how to move forward and need expert assistance? AGWA provides comprehensive and professional dispute resolution services. We can help with: • Technical response on your behalf to satisfy complaints or disagreements • Formal Advice reports to clarify specific issues on the application of standards or interpretation • Independent Inspections • Expert Witness for Tribunal or Court Proceedings

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1

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3

4

5

TECHNICAL FACT SHEETS Access the latest information and updates on key issues and important changes to Australian Standards and Regulation, including the National Construction Code, directly from our website. AGWA has more than 60 Technical Fact Sheets covering a wide range of common issues that affect our industry. Recently, AGWA has published a number of important updates including: 1. A summary of changes covered in the wind load Standards AS/ NZS 1170.2 and AS 4055 2. Updates to Section 6 and 7 of the Glass Standard AS 1288 3. Detailed engineering guidance for butt joint IGUs 4. Understanding Appendix F in AS 2047 5. Permissible variations in WERS Listed products

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NEWS

NEWS

AGWA

AGWA WELCOMES JOEL BRADY Joel Brady recently joined AGWA as a Cadet Engineer. BuiltView asked him a few questions to introduce him to our members. Why did you choose this career path? Since I was young, I have worked for my father’s business at Westview Frames and Trusses NSW. While assisting him, I worked on the tools and in the office performing almost every role at his business. In that time, I wanted to gain a better understanding of how the practical application of physics and business go together, which led me to study a Bachelor of Mechanical and Manufacturing Engineering at the University of New South Wales. I decided to continue into the construction and manufacturing industry and at the Australian Window & Glass Association, I will be able to learn and assist members in both sectors.

has an ever-growing constraint of resources that requires builders and suppliers to constantly innovate and develop new construction and manufacturing methods. I would like to see a change in the relationship between builders and suppliers to a greater customeroriented focus rather than a ‘push-the-blame’ attitude that some adopt. I believe a greater skill and knowledge base is needed to improve relationships and change the perceptions of our industry's trade people. What are your hobbies outside of work? I currently have a Kawasaki Ninja 400 that I love to ride and I also have a few .22’s that I shoot at Cecil Park shooting complex. I have a drone that I use to take pictures of my brother's RC car that we work on together.

What keeps you motivated to stay in your current field?

What is your favourite quote or life motto?

Considering my limited experience, I see the construction industry evolving and those who do not change will be left behind. Australia

Judge Judy wrote a book with a similar title to ‘Don’t urinate on me and tell me it’s raining’. I have always felt a strong connection to it.

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NEWS

AUSTRALIAN GLASS GROUP

SOFT TECH

AGG WELCOMES FAMILIAR FACES

COMPUSOFT MERGER

Vic Moen General Manager - NSW

Soft Tech is delighted to announce the successful completion of the merger of our parent company Compusoft with 2020, and the start of an exciting era for our newly combined group. This merger of equals creates a global leader in visualization, sales, manufacturing, and content solutions for interior and construction trades.

Suman Chhetry National Specification Manager

Australian Glass Group welcomes back Vic Moen to the AGG family as General Manager of NSW. Vic is a well-known face to the industry as his family started Moen Glass in Victoria in 1984 as a glazing company, eventually leading to a double glazing processor in 1989. Vic worked part time in the family business in between University, and with a new found love for glass he started full time in 1991, eventually buying the business from his parents in 1996 and expanding on the double glazed focus. In 2008, he supported a merger with two other glass processors to become ‘Australian Glass Group’. In 2012, Vic moved on to other challenges and fast forward 10 years he is now ‘happy to be back with AGG who share my passion for high performing Energy Efficient double glazing’ and is excited to take AGG NSW into the next level of support and service as we continue our glazing evolution brought on by our country’s climate goals. AGG also welcomes Suman Chhetry as National Specification Manager. Suman worked for the Australian Glass & Window Association since 2017, where he also managed the WERS scheme from 2019 onwards. He joins AGG with a strong knowledge and understanding of how Energy Efficient glazing can assist our sustainability and carbon neutral targets. Suman will be supporting the specification industry with education and support to be able to specify the right compliant glass solutions for building specs under the current National Construction Codes, and beyond.

By combining our strengths, we will be able to provide you with even more solutions to power the growth of your business. From customer idea all the way to production, we can help you to increase sales and streamline your business to grow now and in the future. For now, you will notice little change as we work to integrate our businesses and make these goals a reality. You will still be able to contact the same support, sales, and training teams as you always have and rely on us to maintain the high standards we have set. For more information, please see the full announcement here: www.compusoftgroup.com/merger

To further support the industry in education and sharing of their knowledge and experience, AGG is pleased to announce that their new website is now up and running with numerous information and resources to support the industry in our new era driven by dramatic changes in the NCC. See their new website now. www.agg.com.au For more information call 1300 768 024 or email info@agg.com.au

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NEWS

AWS

HOW TO WRANGLE WHS LIKE A BOSS IN 2022 Warren Seal

Safety in the workplace has come a long way since the dark days before 1984, when Australia’s first National Occupational Health and Safety Commission was born. Despite a rocky start, the benefits have proven enormous, not just to workers but to business owners as well. These benefits include reducing injury and illness in the workplace, reducing the expense of injury and workers’ compensation, and improving staff retention and productivity. But let’s face it, managing safety in the workplace does come with a number of significant challenges.

1. What is your safety ‘why’?

Challenges embrace all the usual suspects, like providing and maintaining safe machinery and structures, implementing safe ways of working, ongoing training and supervision, and monitoring of workers and workplace conditions. But, add to this the ever-changing nature of workplace health and safety regulations, as well as the little issue of COVID, and business owners can feel their responsibilities are stretching them to breaking point.

Larger businesses are often in a better position in terms of having more safety resources to support their business, says Warren. However, ‘The challenge for these businesses is that their safety management system is often run by people who sit in an office and the system is quite bureaucratic. Ask yourself if your system is more bureaucratic than it needs to be and think of ways it might be streamlined for practicality and effectiveness.’ A good resource, says Warren, is Safety Differently – The Movie, free for viewing on YouTube.

In this article, we talk to Warren Seal, Manufacturing Manager at Architectural Window Systems (AWS), about ways that fabricators can navigate this increasingly difficult terrain and reap the benefits of a happier, healthier workforce, and have fewer administrative headaches. Three simple questions to get your WHS house in order ‘COVID has made us think about safety more than ever before; our personal safety, the safety of our loved ones and the safety of the communities we live in’, says Warren. ‘Yes, the initial outlay of money and time needed to get all your ducks in a row, like implementing safe practices and installing the right safety equipment, can be daunting, but not doing it can result in all sorts of problems, not least of which are prosecution, fines and loss of your skilled staff.’ Warren goes on to say there are a few simple areas that fabricators can focus on to be compliant, reduce injuries and hopefully achieve zero-injury targets.

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‘Ask yourself why safety is important for your business. To have credibility with your employees, I think it is important to have a safety purpose that resonates with you. Here at AWS, our safety “why” is to make sure our workers get home safely to their families and loved ones. Being able to identify your safety “why” to yourself and communicate it to your people, creates a cohesive and shared safety mission that everyone can get behind.’ 2. Is the problem bureaucratic?

3. How do you remove complexity? The challenge for small businesses, continues Warren, is that managing safety can become so complex, business owners can struggle to deal with it effectively. This is especially true given the myriad of other day-to-day responsibilities they juggle in the course of keeping everything afloat. ‘The key things are to prioritise the highest safety issues for your business. For example, do you have forklifts, and should you implement controls to separate people from vehicles? Does your equipment have adequate guarding? Are your workers licensed or competent?’ Focus on the basics, and breathe … Warren also advocates taking time to centre yourself and go back to basics. ‘If you’re feeling overwhelmed, sometimes the best thing to do is remind yourself of your core responsibilities to your workers,

and simply check them off your list. It will give you a strong sense of where you’re lacking and where you’re doing a great job. The business.gov.au site is a great source of information,’ he says. To keep things simple, here is a snapshot of the basic responsibilities that business owners must comply with: • provide a safe work environment • provide and maintain safe machinery and structures • provide safe ways of working • ensure safe use, handling and storage of machinery, structures and substances • provide and maintain adequate facilities • provide any information, training, instruction or supervision needed for safety • monitor the health of workers and conditions at the workplace. Other resources Warren also recommends utilising the many resources that are readily available to fabricators. Here are three to get you started: 1. Each Australian state and territory has its own WHS laws and a Regulator to enforce them. The WHS framework for each state includes the relevant safety Act, Regulations, Codes of Practice, and Regulator. For more information, go to: business.gov.au/risk-management/ health-and-safety/work-health-andsafety, scroll to the bottom of the page, and select your state or territory. 2. Safe Work Australia is another helpful resource. Go to covid19.swa.gov.au/ covid-19-information-workplaces for information about all aspects of WHS, including COVID. 3. AGWA also has a raft of very helpful pro forma and resources pertaining to WHS for the window and glazing industry. Simply head over to agwa.com.au. For more information email marketing@awsaustralia.com.au or visit www.awsaustralia.com.au

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NEWS

CAPRAL

A WINDOW INTO GLOBAL ALUMINIUM DEMAND AND PRICING

How supply shortages and rising LME is impacting Australian aluminium suppliers to the window and door market If you’d sat behind the desks of the CEOs of Australia’s leading aluminium window and door businesses in March 2020, as the first wave of COVID restrictions were rolling across Australia, you’d never have predicted the turn of events the industry would experience over the coming two years. Like many within the construction industry, aluminium window and door manufacturers were forecasting reduced demand, construction down turns, contemplating staff reductions and operational stand downs. Fast forward two years and as an industry we are riding a collective wave of strong construction demand, particularly across residential sectors. Local manufacturers are benefiting from the reduced presence of imported aluminium window and door products, spurring on increased demand for locally produced aluminium window and door systems. Like many suppliers to Australia’s construction industry, the strong growth and demand across the sector has created a different type of challenge for local aluminium window and door manufacturers. They are now faced with supply challenges due to material shortages and supplier capacity, while subject to unprecedented aluminium pricing pressures.

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In fact, capacity to supply aluminium products within Australia has never been pushed so hard, with pricing impacts and supply shortages affecting everything from beer cans to car parts, not to mention aluminium windows and doors. Capral Aluminium is Australia’s largest producer and distributor of aluminium products. The diversified business supplies to a wide range of industrial sectors including, transport and marine but is also one of Australia’s primary extruders of aluminium for the local window and door industry. Capral CEO Tony Dragicevich comments ‘Capral has seen a significant change in requirements for local aluminium supply over the past two years, we are noticing growing market share against import products. Of course, the Australian housing market is very buoyant benefiting from Government stimulus and our customers supplying this sector are under pressure to meet the strong demand.’ Australia is not the only country where the economy has been boosted by Government stimulus. In addition to supply pressures there has been a significant lift in global commodity demand and prices, including aluminium. Aluminium pricing can be complicated to understand for those of us who don’t delve into the world of commodity markets. For Australian window and door manufacturers supplying into the local construction, market there are three core elements impacting on the price of aluminium, all of which are experiencing record highs and ultimately impacting on price of windows and doors.

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NEWS

1. LME LME is the market traded price of aluminium on the London Metal Exchange and is used globally (outside of China) as the primary cost of aluminium. LME prices reached their highest since 2008 on in early February this year above $4.40kg, up a massive 60% from the start of 2021. 2. Billet Premiums Aluminium extrusion manufacturers, including Capral, extrude the aluminium profiles from a billet, being the base material extruders use for production. Billet is purchased from primary aluminium smelters both in Australia and internationally, where smelters add a number of base premiums for extrusion billet supply. Over the past decade, base billet premiums have been stable due to a reasonable supply/demand balance for billet across the globe. The situation has changed dramatically for 2022. Global demand for billet in 2022 has outstripped supply and has led to up to 350% increases in premiums for 2022 smelter supply contracts. 3. Extrusion Supply With record levels of local extrusion supply and many extruders operating a full capacity, it is likely that Australian window and door manufacturers will see the cost increases of aluminium raw materials, experienced by the local extruders, passed on through the supply chain. No doubt, this will also place pricing pressures on builders and construction teams as the cost of common construction commodity items –

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like windows and doors – is set to rise over the coming year. So, what is the forecast for 2022? Industry experts are purporting the cost of aluminium will remain relatively high throughout 2022. Global factors play a large part in understanding this scenario, not least the impact of Government directives in China and Russia, who have traditionally been strong suppliers of aluminium to the global market. Russia supplies approximately 6% of global aluminium, concerns that the supply of aluminium from Russia could be hampered in the event of possible international sanctions is expected to further boost aluminium pricing. As China decarbonises, increasing smelting cuts have been taken to meet regional energy consumption and energy intensity targets under China’s 5-year plan to reduce emissions. China aluminium cuts are now ~2.3MT/year with risk of further cuts in coming months. Combined with other factors already described, this has driven up LME metal prices to multi-year highs. Finally, freight costs and availability continue to place pressure on the local supply of imported billet, with spot prices for containers increasing by more than 200% in 2021 and the shortage of containers is expected to persist in 2022. Costs for importers to ship to Australia will also increase significantly. Therefore, from a profitability perspective, aluminium smelters may be able to generate higher margins in alternative markets, such as the EU and USA, relative to Australia with strong

product and market premiums. To maintain the flow of billets in Australia, the product premiums have substantially increase. Tony Dragicevich comments, ‘from a local perspective this really is a double-edged sword for Australian extruders. We have excellent demand, but costs continue to rise. At Capral Aluminum we are working very hard to ensure our plants are operating at full capacity and maximum efficiency, so we can mitigate any unnecessary cost increases for our customers within the window and door industry and meet their expectations around timely supply. We are committed to supporting the local window and door manufacturing industry and have worked very hard to establish the additional capacity needed to supply local manufacturers. Throughout 2021, we have made a number of capital improvements and have even brought an additional extrusion press online to meet demand. ‘Aluminium window and door products represent the largest segment of the Australian window and door industry. These products are versatile, durable, strong and infinitely recyclable. We are lucky to have such a strong local industry, developing and supplying locally designed, tested, and manufactured products to the market. ‘There are few industries who are not facing unprecedented times in response to COVID-19 and the changes it has brought to our economy. The aluminium window and door industry is no different. I hope the Australian construction industry will continue to support our local manufacturers well into the future.’

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AWS

DECO

AWS SHINES THE LIGHT ON ITS AMAZING LONGTERM TEAM MEMBERS

NEW GENERAL MANAGER FOR DECO AUSTRALIA

IMAGE L:R Michelle, John, Melissa, Helen.

It’s not every day you meet people who’ve stayed with one organisation for 20 years. But that’s just what’s happening at Architectural Window Systems (AWS). Daniel Black, General Manager says, ‘A number of our people have been with us for 15 or 20 years, they’re extraordinary and we want to highlight their stories.’ Helen Fenech Accountant, Helen Fenech, has looked after the numbers for AWS for 20 years. ‘My role is always different and interesting,’ she says. ‘I stay because I love our team, the leadership and vision, the industry and our customers. Watching AWS and our customers grow and expand – there’s a certain amount of pride in that, knowing you’re a part of it.’ Michelle Sealey Software Manager, Michelle Sealey, says, ‘I’ve been here for 20 years. I’m not even sure where the time went. I’ve stayed because I love working with our people who have a real passion for the products. I also appreciate how AWS is so committed to evolving and being ahead of the competition. And it definitely helps that we have a network of great fabricators who appreciate our efforts.’ John Riley Another AWS employee with 20 years under his belt is John Riley in Small Parts. ‘The thing is’, he says, ‘the team at AWS has always been great and the people I work with are fantastic. I think it’s really important to have those things going for a company, if you want to keep staff happy in the long term.’ Melissa Ma’u Working with Helen in Accounts, Melissa Ma’u, who’s been with AWS for 15 years, agrees. ‘I’ve stayed because of the people and environment. I love what I do and watching AWS grow.’ For more information email marketing@awsaustralia.com.au or visit www.awsaustralia.com.au

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DECO Australia is pleased to announce that Richard Hamber has been appointed as the company’s new General Manager. As a growing family business, the restructure and new appointment comes as long-serving General Manager and family member Meika Doonan moves into a Strategic Advisory position from mid year when she returns from maternity leave. Richard brings intimate knowledge of DECO Australia and their range of building products and finishing technologies from his previous positions as Research & Development Manager and Industrial Business Manager. He also brings extensive industry experience having previously held roles at the Australian Window Association for over 7 years, which included the management of the Window Energy Rating Scheme, development of energy efficiency tools, assessing changes to energy efficiency compliance and working on sustainability related projects. A graduate of the Standard’s Australia ‘Young Leader’s Program’, Richard has also participated in numerous national and international bodies including QualiCoat, the Australian Institute of Surface Finishing and Environmental Product Declarations. ‘I have no doubt that Richard will continue to drive DECO Australia forward as we expand and grow well into the future’ said Ross Doonan, Director DECO Australia. ‘He has a fantastic understanding of our business and its core values, a great eye for design and innovation, and will bring great structure and focus for our team to drive DECO’s continued success’ he continued. Richard Hamber formally took up his new position from December 2021. To find out more about DECO’s Australia’s range of products and finishing services, visit www.deco.net.au or call 02 9603 1888.

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AWS

THE COMFORTEDGE™ RANGE HAS EXPANDED!

2022 AGWA INDUSTRY & APPRENTICE AWARDS 2022 CATEGORIES • Safety Award (State & National) • Service Award (State Only) • Commercial, Residential, Processor & Rising Star Apprentice Awards (State & National)

NOMINATIONS OPEN 14 MARCH 2022 BUILTVIEW

AWS has expanded its new ComfortEDGE™ range. In addition to awnings and sliding windows, they now offer beautiful, thermally efficient sliding doors, featuring:

frame is embedded, creating a stunning, modern aesthetic that delivers a clean, architectural finish and uninterrupted sightlines.

• embedded top, bottom and jamb stiles to conceal the perimeter frame, improving performance and style • double glazing for 22 mm–24 mm IGUs with a maximum panel weight of 320 kg • optional heavy duty bottom rails and running track for high exposure areas and extra wide spans, and • up to five track sill configurations to suit openings up to 19 m wide.

The market is demanding better insulation to reduce heating/ cooling costs and boost the energy efficiency of the building envelope. By incorporating double glazing as standard and embedding the structural aluminium into the surrounding timber frame, ComfortEDGE™ can offer exceptional U-values, ranging from:

Built with absolute affordability in mind

Tested systems

Thanks to recent breakthroughs in AWS design and technology, ComfortEDGE™ offers a costeffective range with all the thermal performance, strength and durability our customers are looking for. Stunning good looks ComfortEDGE™ combines minimalism and style. Using patented technology, the

Cutting-edge insulation

• Awning windows – 2.32-3.22 • Sliding windows – 2.6-3.6 • Sliding doors – 2.02-3.6

• Fully compliant with the National Construction Code. • Meets AS 2047 requirements for materials, construction, strength, water and air tightness. • WERS-rated and tested. • Tested by the National Fenestration Rating Council to ensure thermal performance. For more information visit awsaustralia.com.au

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PRODUCTS

PRODUCT LISTING

GLASTON MULTI’ARISSER

Award-winning fabricator CHGA on using Soft Tech V6

ARCHITECTURAL GLASS - ARRISING ON THE HIGHEST LEVEL

Coast & Hinterland Glass & Aluminium (CHGA)

We met up with CHGA owner Alex McMaster, to discuss how using Soft Tech V6 software through their supplier AWS (Architectural Window Systems), helped contribute to the success of their 2021 AGWA Highly Commended Award winning project in Pelican Waters. Head Estimator, Reilly Bauer also joined the discussion. Between them, they came up with the following 4 points when discussing using Soft Tech V6 software to consistently meet customer requirements: 1. Quality and Quote Accuracy

3. Integration

CHGA input data into Soft Tech V6 to check that all the quote items are compliant, meeting rating requirements such as wind loads. This ensures their team are confident that the products are correctly specified for the project. Accurate pricing is also a very important factor. “With the crazy price rises lately, if we weren’t up to date with pricing, I’d be behind the eight ball – daily! V6 gives us greater confidence in our quoting,” says Alex.

It’s very important to CHGA that Soft Tech V6 integrates with the AWS systems. “Integration with the ESP System at AWS is a major advantage for us,” says Alex. ESP software through AWS is a very powerful tool that helps them to see how the project progresses from quoting, right through to the finish. The ability to integrate systems saves time as there is no need to duplicate data when moving between the different systems. Everything is accessed via one true source of data.

2. Ability to make changes as required On some occasions, there is a need to make changes to a quote after a site visit. CHGA liked that it is not difficult to change the shape or size of a window to conform, or swap items to suit rating requirements. Alex mentioned “V6 holds all the AWS products so we can swap and change very quickly to suit the ratings. In this project, we had 618 doors throughout the house, but in the upstairs, a 618 door wouldn’t couple to the radius fixed panels above, so it wouldn’t comply. We were able to easily change this to a 704 door for the architect, builder, and owner to review.”

With the new arrissing machine MULTI’ARRISSER, Glaston launched a fast and user-friendly solution for high-quality arrissing of straight glass edges. Glaston still excels in the proven cup wheel technology guaranteeing the best arrissing quality at low operating costs. The cup wheels adapt individually to different edge geometries of rectangular and shaped formats. In general, Glaston’s cup wheel technology has a 5-10 times longer lifetime than other systems, which leads to higher productivity. One cup wheel is used for multiple functions: arrissing of the edge, basic edge planing, and corner dubbing. Additionally, the cup wheels allow a maximum arrissing speed of 60 m/min and makes the MULTI’ARRISSER the fastest single-head machine worldwide.

4. Support and Training AWS offers CHGA Tier 1 support, but they know if AWS isn’t able to resolve their issue, the Soft Tech support team is available to help. Alex says “support is a big thing for us, huge! If there is drama, you are just a phone call away. We’ll hit up AWS first and they generally knock it on the head 99% of the time, but if they’re not able to, we know that you guys are right there behind us to back us up.” Reilly also added, “it’s great software, I use it pretty much 10 hours a day. I’ve gone from not knowing it at all to knowing it inside and out. Learning from the team at AWS, through courses, and just working in it. I’m VERY confident now.”

Coast & Hinterland Glass & Aluminium (CHGA) | www.chga.com.au

Premium low-E glass can be processed without any contact with the coated surface. Due to its compact design, the MULTI’ARRISSER requires a small footprint. It can be used as a stand-alone solution or can be integrated into an IG production line while offering a wide range of applications in tempered, laminated, or IG manufacturing. For more information, visit www.glaston.net.

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If you’d like to understand how Soft Tech V6 can help you manage your window and door manufacturing business, visit us at www.softtech.com to request a free demo.

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GL ASS & WINDOWS

PRODUCTS

PRODUCT LISTING

DORIC

DORIC LAUNCHES LATEST EVOLUTION IN SINGLE POINT SLIDING PATIO DOOR HARDWARE Doric is proud to release the latest iteration in its market leading Sliding Patio Door Lock range. In true Doric fashion, the one chassis can be used for multiple handle styles on a single point locking system. In an evolution from the industry-changing DS900 range based on the universal chassis, the new ‘Advant’ series range showcases new improvements to this industry icon. With added features such as anti-lift pins, Polesium™ base, stronger keeper fixing and zinc latch and lever, the new Doric ‘Advant’ series range sets the standard for single point sliding patio door locks in Australia. Incorporating trusted handle shapes in the DS930A Wilton, a slim line shape with the DS1010A Archer and a modern contemporary design in the DS1000A Boston, the ‘Advant’ series range will become a design staple in Australia’s sliding patio doors in 2022 and beyond. As Doric celebrates 50 years in business in 2022, the introduction of the ‘Advant’ series range is another example of Doric’s commitment to innovation and quality, with this range highlighting our standing as Australia’s leader in Sliding Patio Door Locks and accessories. The DS930A Wilton, DS1010A Archer and DS1000A Boston are all available in Mill Finish and Powdercoat with Pin and Disc cylinder options. All Doric Sliding Patio Door Lock options available including: •

Double lock set (Internal and External Cylinders)

Latch set (No cylinders)

Lock set (External cylinders)

Lock set (Internal cylinders)

Dummy set (No cylinders)

The ‘Advant’ series retrofits to all industry standard openings and offers the highest level of corrosion resistance in the industry. The new ‘Advant’ series range is the latest evolution in single point sliding patio door locks and is available now from your Doric sales representative and view more at www.doric.com.au

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Delivering Bent Glass with Excellence

R

BENT GLASS SOLUTIONS Digital Site Measures for Bent Glass Projects

Client: Jaroff Design Project: Waterline Square - Waterline Club N.Y. Photo: Lucas Hoeffel

: glasshape.com

: info@glasshape.com

Perth: 9468 2722 Sydney: 8011 1831 Brisbane: 3175 0501 Melbourne: 9099 0200

Introducing the new DC550SK Large capacity 550mm dia blades with Full CNC control

www.lunamac.com.au • Phone: 1300 586 228


GL ASS & WINDOWS

PRODUCTS

PRODUCT LISTING

UNIQUE WINDOW SERVICES

AN AUTOMATED VENTILATION SOLUTION

Shane Grice, owner of Unique Window Services, has developed a workable fix to the many difficulties of effective ventilation. His company’s operable window systems, Window Intellect, has the power to open or close windows at precisely defined times to maintain internal temperatures while regulating airflow. Window Intellect systems are made for Australian conditions. ‘Here in Brisbane, we custom-make the electrical system that interfaces with the existing building management systems, controlling security, fire and weather sensors together,’ Shane says. ‘We have a local electronic engineer who makes them for us here in Brisbane. It’s the only Australian-made product of its kind.’ Unique Window Services is sold nationally, with packages tailormade for each client. ‘We’ve progressively made our products easier to install,’ he says. ‘The window fabricator installs the controls and window actuators in the workshop, then the Window Intellect system is added.’ Window Intellect addresses the scattered approach to airflow, safety and security issues common in many buildings. ‘Fire, ventilation, and security systems are rarely integrated, with none of these systems actually talking to each other,’ Shane points out. ‘This disorganised approach presents a serious problem for ventilation, among other issues. ‘Window Intellect is basically a way of ensuring all components are fully integrated,’ Shane notes. ‘For example, our system makes sure the fire alarm component always takes priority over all others, so they’re never in competition.’ This is a significant improvement on previous systems. ‘The fire indicator panel was originally a stand-alone item, as was the security system and the window controls,’ Shane says. ‘However, these three components are now interwoven within our controller, which connects straight into the existing window system.’ Window Intellect also enables a building’s windows to behave differently under changing weather conditions. ‘The system closes the windows whenever the rain sensor activates, for example,’ Shane points out. ‘By making every component responsive, we’ve created a more natural, safe and effective ventilation system.’ The system has positive environmental implications. ‘Because Window Intellect promotes passive ventilation, significant airflow can be achieved without mechanical assistance,’ says Shane. ‘By working in sync with weather conditions rather than against them, the system makes natural temperate regulation and ventilation achievable.’ The advent of COVID, of course, has made ventilation in schools and other buildings into an urgent safety issue. Making full use of the capacities of openable windows increases the number of air changes per hour, significantly lowering the risk of infection for the building’s occupants.

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The many safety and efficiency-based uses for Window Intellect make schools a natural market. ‘Many schools request the capacity to have their windows automatically opening during a fire or closed during rain or when the security alarm is activated – both tasks which Window Intellect is designed for,’ says Shane. The practical applications extend beyond emergencies, making the entire building work far more efficiently as a whole. ‘When school finishes, the last thing on people’s mind is remembering to close the windows,’ Shane says. ‘Window Intellect opens the school’s windows in the morning or when the temperature reaches a certain level then at days end it will close the windows. ‘This “night purge”, as we call it, allows built-up hot air to rise and escape,’ Shane continues. ‘In the morning, the school’s air conditioning units aren’t working overtime trying to cool the hot air that’s built up overnight.’ The system’s ultra-long battery life is a further drawcard. ‘During a blackout and or fire alarm, our systems will still operate for an extended period,’ Shane reveals. ‘We have battery backup for a full two weeks after the power goes off, a significant improvement on the 72-hour European standard.’ With such potential, Window Intellect is already making waves. ‘We only finalised the product in 2020, but we’ve already seen major interest, ranging from schools to high-rise projects,’ Shane notes. To find out more about Window Intellect, contact Shane Grice at Unique Window Services, email sales@uniquewindowservices. com or log onto uniquewindowservices.com

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PRODUCTS

PRODUCT LISTING

LISEC

DORIC

HIGH SPEED & HIGH QUALITY HAVE YOU BOUGHT INSULATING GLASS LINE FOR DORIC VENTUS THERMOPLASTIC SPACERS – LOUVRES YET? LISEC TPA

This line is the result of consistent further development based on quality and flexibility. On the one hand, it combines gas-tightness of the units with simultaneous adherence to minimum manufacturing tolerances and is therefore suitable for the constantly increasing requirements placed on insulating glass manufacturers. On the other hand, a wide range of unit thicknesses can be achieved as well as reduced set-up times. This leads to optimised production, because a number of production steps (e.g, frame production, logistics and frame storage, etc.) are superfluous. •

Improved metering technology ensures highly precise and process-reliable application

The TPA-A has a volumetric measuring system directly before the nozzle and can therefore compensate variations in the material batch and temperature.

Durable and aesthetic closure

The connection point at the start/stop point is defined by special pressing jaws and pressed gas-tight with a stamp.

Uninterrupted production with variable frame nozzle and alternating buffer

Doric’s range of Ventus Louvres has expanded to include three more product categories. These are Louvre Galleries, Automated Louvre Hardware and Automated Chainwinders. Our Louvre Gallery range is available in 102 mm (up to 31 blades) and 152 mm (up to 21 blades). The Doric Ventus Louvre Gallery range is lockable through the Louvre Loc™, an innovative feature to lock standard Louvre Galleries. The Doric Ventus Automated range is easily specifiable and uses the AGWA award winning Plug&Play system which controls up to eight windows all via quick connect plugs. Check out our Wiring Schematics online for ease of installation. Doric has bespoke Marketing support packages to help get your product specified! Ask us for more details and visit our Louvre website at www.doric.com.au/ventus for all the details.

For more information visit www.lisec.com

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GL ASS & WINDOWS

TRAINING TRAINING

FENESTRATIONDIPLOMA™ PROGRAM GRADUATES

AGWA COURSE GRADUATES

Four more people graduated in the Fenestration Diploma Program during October-December 2021. AGWA would like to congratulate: • • • •

Andrew Rigby from Window Warehouse QLD Eliza Waiomio from Bradnams Windows and Doors NSW Sharlene Vaega from Bradnams Windows and Doors NSW Craig Fergus from Architectural Window Systems VIC

INTERMEDIATE FENESTRATION October 2021 Instructor-led, web-delivered

3

1

1 2 3

Craig Fergus, Architectural Window Systems. Andrew Rigby, Window Warehouse. Mark Bailey, Western Plains Glass and Windows

2

Congratulations to all of you on this great achievement that reflects months of hard work and dedication. Congratulations also to Mark Bailey of Western Plains Glass and Windows, who has sent us in a photo with his Diploma, which he completed in September 2021. For more information, visit agwa.com.au/ FenestrationDiploma. To register your interest or enrol, please contact the AGWA Training team on 02 9498 2768 or email training@agwa.com.au

Molly Elks (SGA Architectural Window Solutions); Victoria Sabaino, Jelena Hanich (Vitrocsa Australia); Eliza Waiomio, Sharlene Vaega (Bradnams Kings Park); Levy Faamausili (Bradnams Dandenong South); Angelo Sagiadellis (Alspec); Tenisha Fernando, Shannon Fagan, Shivneel Kumar, Levi Asi (Anthony Innovations Pty Ltd); Connor Roberts, Mark Mclaine (Miglas Australia); Sean Smith, Richard Ewins (Capral Ltd); Peter Sherwood (Rylock); Anthoney Rushton (Western Plains Windows and Glass).

INTERMEDIATE FENESTRATION November 2021 Instructor-led, web-delivered Sofia Caputo, Maral Madanimelak, Mili Gutierrez (Vitrocsa Australia).

AS 1288 INTRODUCTION Diploma Graduation Ceremony at Bradnams Kings Park NSW. On Tuesday 25 January 2022, Bradnams Windows and Doors in Kings Park, NSW, held a Covid-safe graduation ceremony for all their employees who had recently graduated from the Fenestration Diploma Program. Bradnams has been very supportive and encouraging of their staff completing training and in particular the Diploma. Their level of commitment to training ensures a better industry for all. AGWA would like to congratulate Bradnams and the staff they honoured at the Ceremony and thank them for their warm hospitality at the function. The following staff were presented with their Diplomas: Khalil Eid, Vicki Hughes, Ralene Hammond, Edgar Policarpio, Erica Briggs, Tarryn Marshall, Eliza Waiomio and Sharlene Vaega.

7 October 2021 Instructor-led, web-delivered Gino Barletta (Express Glass Pty Ltd); Angelika Grmusa, Zorka Ilic (EAW (Express Aluminium Windows Pty Ltd); Ryan McEvoy (Imperial Glass); Connor Roberts (Miglas Australia).

AS 1288 ADVANCED 3 November 2021 Instructor-led, web-delivered Alison Barton (Safety Glass Solutions); Gino Barletta (Express Glass Pty Ltd); Angelika Grmusa, Zorka Ilic (EAW (Express Aluminium Windows Pty Ltd); Jon Rodaughan (Clearly Frameless); Keng Zhang (Yokor Windows); Huxley Baker (Axiom Group).

L-R: Edgar Policarpio, Vicki Hughes, Tarryn Marshall, Hayden Murdoch, Ingrid Pagura, Eliza Waiomio, Khalil Eid and Sharlene Vaega.

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AGWA WELCOMES Richards Aluminium, Mornington, TAS Aluminium Window Estimating Services, Parkinson, QLD Yokor Window AUS, Keysborough, VIC Trinity Frameless Showers, Heatherbrae, NSW See Through Facades, Park Avenue, QLD PTG Commercial Glazing, Molendinar, QLD

KEY DATES 3 March 2022 QLD Member Information Webinar 17 March 2022 SA Member Information Forum, Mawson Lakes Hotel, Adelaide

Fast. Multifunctional. Economical.

18 March 2022 NSW Golf Day, Bankstown Golf Club 31 March 2022 VIC Member Information Webinar 29 April 2022 TAS Member Information Forum, Bellerive Yacht Club, Hobart 13 May 2022 WA Member Information Forum, Swan Yacht Club, Perth Log in and go to our Upcoming Events section of the website www.agwa.com.au for further information and to register.

SOCIALS Linkedin: Australian Glass & Window Association linkedin.com/company/australianglass-and-window-association YouTube: Australian Glass and Window Association

With the new Glaston MULTI'ARRISSER, you can get glass edge arrissing going in your glass production. The tried-and-tested cup wheel technology guarantees you a uniformly high edge quality for 45-degree arrissing, corner dubbing and basic edge planing. And in addition, the machine is currently the fastest single-head arrissing robot in the world. Get your IG manufacturing business on the road to success — Download THE IG MANUFACTURING LINE BUYER'S GUIDE here www.glastory.net

youtube.com/ AustralianGlassandWindowAssociation Instagram: #AGWA_limited instagram.com/agwa_limited Facebook: AGWA – Australian Glass and Window Association facebook.com/agwa.limited

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Machinery, services and solutions designed with the future in mind for the architectural, automotive, solar and appliance industries. info@glaston.net | www.glaston.net | www.glastory.net | www.gpd.fi

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SCREENS

SCREENS

BUSINESS SNAPSHOT

SP Shutters, Doors and Blinds

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NSSA REPORT

NSSA 2022

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MEMBER PROFILE

Amplimesh

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NEWS & PRODUCTS

Scorpio Screens & Blinds

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Meshtech Starline Security UNIQUE JOB

M&M Security Doors

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DIRECTORY

NSSA Welcomes

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Proud Members Join the NSSA

NSSA DEVELOPMENT FUND PARTNERS

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Retrofits to most existing security screen doors Easy installation Fits industry standard cutouts

AUSTRALIA’S FIRST DIGITAL ACCESS TRIPLE LOCK

Options of operations: Smart Phone, Card & Keypad Entry, Bluetooth & WiFi Enabled + MORE Suits left or right-handed doors Keyless triple lock engagement

‘SECUA’ YOUR ORDER NOW! BULK ORDERS WELCOME

INFO@ULTRASECUA.COM.AU

WWW.ULTRASECUA.COM.AU

TIMELESS ELEGANCE AT YOUR FINGERTIPS Zebratti’s sliding door locks blend quality and minimalism to provide a showpiece of designer hardware.

AD0052AH BuiltView Spring 2021 - Zebratti UPDATED TEMPLATE.indd 1

Discover Zebratti sliding door locks at

www.lincolnsentry.com.au

7/02/2022 7:17:02 AM


SCREENS

SP SHUTTERS, DOORS AND BLINDS

BUSINESS SNAPSHOT

NSSA Board Member and General Manager of SP Shutters, Doors and Blinds, Kathy Giliberto joins BuiltView for our Autumn Q&A Kathy Giliberto General Manager/Director, SP Shutters, Doors and Blinds

Q.How did SP Shutters, Doors and Blinds begin? SP Shutters, Doors and Blinds originated as a single operator business out of a backyard shed in Northcote, Victoria in 1992. As the years have gone by, SP has evolved from manufacturing primarily roller shutters to a broad range of products including security doors and screens, as well as plantation shutters, indoor blinds and outdoor awnings. SP now operates out of four warehouses across Victoria and New South Wales, servicing thousands of customers every year. Q.Tell us about the business and what you do. SP is focused on providing complete window and door furnishing solutions for our customers’ projects. Our extensive range provides solutions for security screens and doors, indoor and outdoor blinds and awnings, as well as plantation and roller shutters. We manufacture and assemble our products on-site across all our warehouses. SP’s dedicated team of sales consultants can provide the best solution for any project and our incredible installers always make the final product look amazing Q.Tell us about your team and staff culture We have a diverse team working across manufacturing, sales, operations, and administration support. We have a family focus and aim to make our team members feel supported and engaged with the business as best we can. Q.What are the contributing factors to SPs development over the years? Has this reflected changes in the industry? People have always had a need to feel secure and protected in their homes. The growing urban sprawl over the past 30 years has led to the increased need for

BUILTVIEW

IMAGE L:R - Owner/Directors SP Shutters Doors and Blinds; George, Kon and Anton Antoniadis.

security doors and screens. To fulfil the growing demand for the Melbourne and Sydney housing boom, our operations and team have had to grow with it.

the family is emerging within the business leadership team, which gives our customers great confidence that SP will be here for years to come.

Q.What has been your biggest challenge in the industry?

Q.What does the NSSA mean to your business?

COVID-19 has been an enormous challenge for every industry, so changing the way we interact with our customers and making advances to combat the restrictions we faced during this period, has been something that has challenged our team. Despite all that, we’ve come out the other side better for it.

NSSA for us means creditability, compliance, quality assurance to the customers and standardising rules in the industry.

Q.What do you attribute SPs success to? 30 years of success is no accident. Our success comes down to our dedication in providing our customers with exactly what they’re looking for at the right price, and fantastic customer service. This goes a long way to developing a thriving business and a very happy customer base. Q.What do you love about the security screen industry? Every project is different. Every customer is different. Using our intimate knowledge of the product and the installation to be able to deliver exactly what the client requires.

Q.Why did you put your hand up to be a Board Director of the NSSA? When you strive for excellence, you seek every avenue to improve yourself and your business. Being on the NSSA Board was important to us so that we too could have a voice in what was happening in our industry now and in the future. We need to be prepared for changes such as licensing, which for us is in NSW but not in Victoria. The other crucial item is formal training. This too will come and what better place to have a say about that than on the Board of Directors. Q.If you had one piece of advice for someone just starting out in the security screen industry, what would it be? Use good quality compliant products and be upfront and honest with your clients.

Q.What has been SP’s greatest achievement? The quality and the quantity of the products available from our company and mainly the reputation we have managed to build throughout the years in the industry. Q.Where are you headed as business? What does the future hold for SP? While we look to grow as a business by expanding into new markets around Australia, SP is committed to staying true to our family heritage. The next generation of

SP SHUTTERS, DOORS AND BLINDS Spshutters.com.au Facebook.com/ spshuttersdoorsblinds

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NSSA REPORT

THE NATIONAL SECURITY SCREEN ASSOCIATION 2022

Our industry has continued to battle a wide range of challenges, impacting businesses at a time when we might have hoped for a reprieve from the past two years of lock downs, restrictions and mandates. The everchanging COVID environment, rising costs and retaining and finding staff are common themes that all members around the country are facing. Let's hope that 2022 is kinder to us all and that we return to some sense of normalcy.

NSSA BOARD OF DIRECTORS As the new year has kicked off and is building in momentum, the NSSA Board of Directors are settling into their roles. The NSSA Board of Directors come from a broad cross section of business and companies within our industry, with a wide representation from manufacturing and installing members, to system suppliers, and even an independent entity.

NSSA DEVELOPMENT FUND CONTRIBUTOR (DFC) PARTNER MEETINGS

The NSSA Board of Directors Derek Tidey – Scorpio Screens and Blinds Beau Blakemore – Queensland Security Screens Kathy Giliberto – SP Shutters, Doors and Blinds Jay Bond - Decoview Kurt Kavanagh - Capral Aluminium Brad Wickett – PRW Security Doors + Screens David Burley – Glass 24/7 John Leslie - Independent consultant/AGWA and NSSA Compliance Auditor • Graham Kerby – Darley Aluminium • • • • • • • •

Standards Australia Review - NSSA Update. Our first in a series of DFC Partner updates was held in February. It was great to see so many people attend this meeting, which is testament of the importance that the industry places upon the development of our suite of Australian Standards, and the progress of the Standards CS-023 Committee and NSSA Technical Committee. This meeting presented an opportunity for our industry partners and NSSA Board of Directors to come together and learn more about the Standards Australia Review and the Standards CS-023 Committee. It was also an opportunity to consider proposing a suitable candidate to fill the second NSSA Seat on the Committee, available to a representative of the NSSA since the departure of Shane Smith, ex CS-023 Committee Chair. Craig Brennan, Azuma/AGWA Seat and Tarek Mostafa, ASSA ABLOY/ NSSA Seat, gave the meeting participants an insight into the scope of work completed by the Standards CS-023 Committee, the Standards review process and the public consultation process. Three nominees came forward at this meeting, each equally skilled and qualified to take up this seat and do it justice. We thank the following NSSA Members who have offered to give their time and service to represent the NSSA on the Standards CS-023 Committee and the NSSA Standards Sub Committee. • Beau Blakemore, Queensland Security Screens - NSSA Seat • Jamie Koutsoukos, ClearShield - Information Only Seat • David Burley, Glass 24/7 - Technical Sub Committee A big thank you to Craig and Tarek for the update and for the volumes of work completed to date on the Standards review by Shane Smith and the NSSA Standards Australia Sub Committee. The NSSA Technical Committee will come together over a series of dates planned for 2022, to support the NSSA Seats on the Standards CS-023 Committee and finalise a few exciting projects.

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SCREENS

MEMBER MARKETING RESOURCES The Marketing Committee has been working to bring our members a NSSA Member Marketing Tool Kit. The Marketing Tool Kit is designed to help our members get the most out of their NSSA Membership. The Tool Kit includes practical step by step marketing initiatives and guides on the use of NSSA resources, tips on how to maximise promotion of NSSA Membership and compliance, using social media for small business, website content, NSSA logos, consumer flyers, and much more, to help every member give their business and brand awareness a super charged boost. Stay up to date via the NSSA Members Community Group on Facebook and the NSSA Website.

GROWING THE TEAM IN 2022 In 2022 the NSSA will grow in terms of staff to support the growth and success of the association. Many of you will know Claudene Damianakis, NSSA Secretariat and Executive Officer, as she has been the driving force behind the scenes of the Association, working tirelessly in the background managing the needs of the NSSA Board Members, NSSA Committees and Members alike for the past four and a half years.

The time is now right to expand our resources and the team behind the NSSA, and increase our value for members investment, with the introduction of a Members Administration Assistant in the coming months. We see this as the start of an integrated team at the NSSA, that will be 100% focussed on providing value and outcomes for our members support and growth of the NSSA.

MEMBER INFORMATION SESSIONS 2022 Many of us are experiencing a sense of detachment and aloneness, so as the COVID-19 restrictions lift, the NSSA is keen to get back in front of our members via NSSA Member Information Sessions to discuss Standards, compliance, development of future training, key issues facing the industry and growth of the association and security screen industry. Keep an eye out for dates later in 2022. On behalf of the Board of Directors and NSSA Secretariat/EO, I would like to thank our DFC Partners and all of our members for your ongoing support. We have a great industry with a very bright future, and I look forward to speaking with each of you about how we can work closer together to ensure we realise the many opportunities ahead of us.

Derek Tidey NSSA Chair

Being an NSSA Member allows you to have a voice with opportunities for consultation. BUILTVIEW

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MEMBER PROFILE

AMPLIMESH® SECURITY SCREENS

With over 55 years of commercial experience and more than 2.1 million Australian families secured, the Amplimesh® brand has evolved into supplying a full suite of security screen products. Amplimesh® is best known for its SupaScreen® security screen, made from genuine Meshtec 316 marine grade stainless steel woven into a fine mesh. After appointing Salim KoKo as the new National Product Manager for Amplimesh® in 2021, a big focus was placed on market research and understanding the changing needs of customers looking to increase their home’s security. ‘Through a joint effort from the Amplimesh® team and some of our key Authorised Amplimesh® Dealers, we were able to find opportunities to grow our product range’, says Salim. ‘Amplimesh® now offers our best-selling SupaScreen® (316 marine grade stainless steel woven mesh), IntrudaGuard® (tempered 5052 marine grade perforated aluminium sheet), PrivacyGuard® (restricted vision mesh) and the classic Diamond Grille screen door.’ By building out their product range,

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Amplimesh® can capture a wider market, who otherwise wouldn’t be looking for premium security screens.

‘Through our research, we found that increasing our range to include more niche screening options, such as PrivacyGuard® restricted vision mesh, allows our Dealers more opportunities to upsell and educate customers on the benefits of stronger screening options that they may not have looked into.’ says Salim. Another key item on the brand’s agenda was understanding how they can better support and strengthen their national network of Amplimesh® Dealers. ‘Our Dealer network is at the heart of everything Amplimesh® does, so we’ve made the commitment to increase the number of touchpoints we have with our Dealers. Whether it be through a phone call, email, our Amplimesh® Dealer Facebook group, or during one of our quarterly Summits, our Amplimesh® Dealers have a range of ways to get in touch and let us know if they have any feedback or improvements for the brand.’ Salim explains.

As more Australians choose to research companies online before calling up or visiting them in-store, many smaller businesses without an online presence are being left behind. To address this issue, Amplimesh® has already taken steps to increase their marketing support for their dealership network to ensure all Amplimesh® Dealers are equipped with the skills necessary to succeed in the digital landscape. ‘We’re always looking to grow and a huge part of that is nurturing and helping our Dealer network achieve success. With our support offering only increasing in the future and the most competitive warranty in the market, there’s never been a better time to join our supportive network of local Amplimesh® Dealers.’ says Salim. With this proactive attitude it’s easy to see why so many customers choose Amplimesh® to help them Feel Safe Inside.

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SCREENS

NEWS & PRODUCTS

PRODUCT LISTING

SCORPIO SCREENS & BLINDS

MESHTEC

'SECURITY SCREEN LOCKS ENTER THE DIGITAL AGE’

AWARDED GOLD AND SILVER ACCREDITATION

in 2020, to reach $US22,050 million by 2026. Currently, ASSA ABLOY, Allegion, Dormakaba, Spectrum Brands, Master Lock and MIWA Lock are the leaders of smart lock industry.

This is to certify that:

In exciting recent developments, the humble security screen door lock has been reinvented and options for keyless access and smart home connected security screen triple locks, tested to Australian Standards, are now available.

Do you think that Linus Yale Jr, co-founder of the Yale Lock Manufacturing Company, had any concept of what locks and access hardware would look like more than 160 years after his invention of the cylinder pin-tumbler lock in 1861, MIT (2002)? There have been many applications and developments based on, or around, the pin cylinder lock, but it’s the development of electronic locking and keyless access that heralded in the dawning of the digital age of locks. Keyless electronic access has removed the need to carry a multitude of keys and brings convenience, flexibility, and accountability. Governments, the Military and high-risk workplaces have used keyless entry technology for decades, but advances in RFID, biometric, Bluetooth and Wi-Fi technologies have seen affordable digital locking products flooding the residential consumer markets, Wroclawski (2022). According to Absolute Reports (2022) the global Smart Door Lock Market size is expected to grow from $US4817.8 million

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AUTUMN 2022

Technology is moving fast, and the market innovators of our industry have thrust the security screen triple lock into the digital age with all the access features the Smart Home consumer is seeking: • • • •

easy use smart phone App, e-PIN delivery Bluetooth enabled Wi-fi bridge access for smart home connectivity • RFID/Fob proximity access • Keypad pin options

MESHTEC INTERNATIONAL CO., LTD.

168 Moo 3, Chiang Mai-lampang Rd., T. Saraphi, A. Saraphi, Chiang Mai, 50140, Thailand

________________________

SILVER Interpon D Provision Applicator Of

Interpon D1036 On

The introduction of digital locks for front entry doors in the residential construction industry in Australia, has been driven by these lock brands, but the focus has been on tubular and mortice lock type entry sets. Uniquely in Australia, the iconic ‘security screen door’ has somewhat hampered the uptake of residential front entry digital locks, as there has not been a cost-effective solution to digitise the triple locking mechanisms of the hinged screen doors fitted in front of the main entry door, until now.

This is to certify that:

Meshtec International Co., Ltd.

__________________________________________

Stainless Steel Substrate For the period from 05th Nov 2021 to 05th May 2022 Thereafter a new certificate of approval will be required. This certificate is issued in recognition that the pre-treatment, application and quality management systems and procedures as assessed by AkzoNobel Thailand comply with the requirements of the Interpon D Approved Applicators Manual and the requirements of AAMA2603.

Signature: Siriporn Sripattanaporn (Country Sales Manager)

Signature: Virapol Sirikul (Technical Service Manager)

168 MOO 3, CHIANG MAI-LAMPANG RD., T. SARAPHI, A. SARAPHI, CHIANG MAI, 50140, Thailand

Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator

Akzo Nobel Paints (Thailand) Limited, Coatings Sampran Branch 34 Moo 4 Petchkasem Road, Omyai, Sampran, Nakompathom 72160

Interpon D1036 Interpon D2525 On

Stainless Steel Substrate For the period from 05th Nov 2021 to 05th May 2022 Thereafter a new certificate of approval will be required. This certificate is issued in recognition that the pre-treatment, application and quality management systems and procedures as assessed by AkzoNobel Thailand comply with the requirements of the Interpon D Approved Applicators Manual and the requirements of AAMA2604.

Signature: Siriporn Sripattanaporn (Country Sales Manager)

(Chrome Free, 6060/6063 Aluminium) For the period from 13th Nov 2020 to 13th Nov 2022 Thereafter a new certificate of approval will be required. This certificate is issued in recognition that the pre-treatment, application and quality management systems and procedures as assessed by AkzoNobel Thailand comply with the requirements of the Interpon D Approved Applicators Manual and the requirements of AAMA2604.

Signature: Siriporn Sripattatapom (Country Sales Manager)

Approval Certificate Number: THAI 2512-20 Akzo Nobel Paints (Thailand) Limited (Coatings Samut Sakhon) 1/58 Moo 2, Rama II Rd., Tambon Tha Sai, Amphur Muang Samut Sakhon, Samut Sakhon Province, 74000, Thailand.

MESHTEC INTERNATIONAL CO., LTD. __________________________________________

________________________

168 MOO 3, CHIANG MAI-LAMPANG RD., T. SARAPHI, A. SARAPHI, CHIANG MAI, 50140, Thailand

168 Moo 3, Chiang Mai-lampang Rd., T. Saraphi, A. Saraphi, Chiang Mai, 50140, Thailand

Of

On

This is to certify that:

This is to certify that:

Meshtec International Co., Ltd.

GOLD

Of

Interpon D1036 Interpon D2525 Aluminium Substrate

Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator

Signature: Virapol Sirikul (Technical Service Manager)

Approval Certificate Number: N/A

Interpon D Provision Applicator

GOLD Interpon D Approved Applicator

Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator

Signature: Virapol Sirikul (Technical Service Manager) Approval Certificate Number: N/A

Akzo Nobel Paints (Thailand) Limited (Coatings Samut Sakhon) 1/58 Moo 2, Rama II Rd., Tambon Tha Sai, Amphur Muang Samut Sakhon, Samut Sakhon Province, 74000, Thailand.

SILVER Interpon D Approved Applicator Of

Interpon D1036 On

Aluminium Substrate

(Chrome Free, 6060 and 6063 Aluminium) For the period from 13th Nov 2020 to 13th Nov 2022 Thereafter a new certificate of approval will be required. This certificate is issued in recognition that the pre-treatment, application and quality management systems and procedures as assessed by AkzoNobel Thailand comply with the requirements of the Interpon D Approved Applicators Manual and the requirements of AAMA2603.

Signature: Siriporn Sripattanaporn (Country Sales Manager)

Signature: Virapol Sirikul (Technical Service Manager)

Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator Approved Applicator

Approval Certificate Number: THAI 1002-20 Akzo Nobel Paints (Thailand) Limited, Coatings Sampran Branch 34 Moo 4 Petchkasem Road, Omyai, Sampran, Nakompathom 72160

We are proud to announce that we have been certified Gold and Silver 'Interpon D Provision Applicator' for stainless steel and aluminium substrate by AkzoNobel and are the only company in Thailand that is certified as an approved applicator for stainless steel substrate. Our wide range of accreditation and expertise for powder coating helps ensure a quality product for our customers. For more information, visit us at www.meshtec.com

www.ultrasecura.com.au References: 1 Absolute Reports (2022), https://www. digitaljournal.com/pr/smart-door-lock-marketsize-in-2022-24-0-cagr-with-top-countries-datawhat-are-the-key-industry-trends-of-the-smartdoor-lock-market- in-depth-116-pages-report, Digital Journal, 360 Research Reports, retrieved 10 February 2022 2 MIT (2002), https://web.archive.org/ web/20101202132914/http://web.mit.edu/invent/ iow/yale.html, Inventor of the Week Archive, Lemelson-MIT Program, Massachusetts Institute of Technology, retrieved 22 January 2022 3 Wroclawski, D (2022), https://www. consumerreports.org/home-security/new-diyhome-security-cams-video-doorbells-lockssensors-a6199005607/, retrieved 22 January 2022­

BUILTVIEW


Stainless Steel Mesh Security System The ScreenGuard

TM

Stainless Steel Mesh System for windows and doors is

designed to offer maximum security, visibility and style. d or te f s! ra ion te d t u ar ua in Gu en m t n e t 10 re e A & Sc Fir rs u r fo ho

ScreenGuard

TM

security screens and doors are made with high tensile

316 marine grade stainless steel mesh that provides strength and quality. While ScreenGuard’s unique aluminium frames are tempered to T6, using state-of-the-art equipment.

3

d r te fo ! a r n es TM io ut d t ar ua in Gu ten m n 0 ee At & 1 r e c S Fir rs u r o fo

3

h

10 YEAR WARRANTY

Key Features & BENEFITS Australian designed & engineered Easy to fabricate & install Now available with Nylon Corner Stakes Meets and exceeds AS 5039-2008 High tensile 316 marine grade stainless steel mesh Bushfire rated BAL 40 Corrosion Resistant Rated for Fire Attenuation in accordance with Appendix B7 of AS1530.4:2014

To request a catalogue or find out more go to www.screenguard.com.au SYDNEY HEAD OFFICE . T: (02) 8887 2888 . E: sales@darleyaluminium.com.au MELBOURNE . T: (03) 9238 3888 . E: salesvic@darleyaluminium.com.au BRISBANE . T: (07) 3287 1888 . E: salesqld@darleyaluminium.com.au PERTH . T: (08) 9437 2999 . E: saleswa@darleyaluminium.com.au


INTRODUCING THE QUOTING PORTAL

Your own free to use ONLINE retail security screen estimating system

HOW IT WORKS? We’ll add a special link to your Website or Facebook Page, customise the Quoting Portal with your businesses logo, colour theme, contact details, phone number and even your pricing. Your customers can access your quoting portal link 24/7, enter sizes, select screen types and create their own estimates. After they’re done “playing with prices”, they’ll send this to you. When this happens they’re not leads. They’re committed buyers! With a full inbox, all you’ll have to do is the site check measure, fix everything converting their estimates into quotes, ready to be installed.

WHAT IS THE CATCH? We expect you to order the screens & doors you sell online using the Quoting Portal. We’ll manufacture & ship the screens to you, ready for you to install them at your customer’s place.

BECOME A DEALER TODAY! Call us today on 07 3272 2974 to have an obligation free chat or visit starlinesecurity.net.au/dealers for more information.


SCREENS

NEWS & PRODUCTS

PRODUCT LISTING

Sell Screens and Doors online using our new Quoting Portal Consumers searching online for a screen or door company now expect to get a price instantly. Those screen dealers who can give their customers a price instantly online will get the lion’s share of the orders. ‘But we don’t have a retail online quoting system. And besides, retail customers don’t know what they are doing. They can’t measure or install.’ Yes. We know. A few years ago, Starline Security decided to create an online quoting system that would allow its retail customers to get instant online estimates. The idea was that when customers sent their estimates as priced leads, we would visit them, fix any mistakes and convert them into precise check-measured quotes. Here at Starline, we realised that thousands of other screen

dealers could also benefit from this tech and decided to build a system that would work for everyone. Introducing the QuotingPortal. The QuotingPortal is a free to use online retail screen and door estimating tool. We’ve made it so simple that your customers can get an online estimate, at prices you decide, in as little as five clicks. Better yet, they can ‘explore’ their options, creating multiple estimates using different products for all their screen doors and windows. Best of all, when they are done ‘playing with prices’, you’ll get genuine leads that have accepted your price and are committed to spending money with you. Where can I get this QuotingPortal? You need to have a Website, Facebook page etc where we can set up a QuotingPortal

E-JAMB (Elite Jamb Adaptor Multiapplication Build-out) designed in partnership with Capral & ELITE is a one-piece extrusion incorporating a box section with door rebate and requires no

link specific to your business for your customers to access. The QuotingPortal is customisable with your business logo, colours, contact details and pricing, making our QuotingPortal your online estimating system. What’s the catch? Starline Security expects you to place wholesale orders for the screens and doors you sell. We’ll manufacture and ship them to you, ready to be installed at your customer’s place. To see how the QuotingPortal can bring you in more sales, scan the QR Code, visit our website and click the ‘Get an Estimate’ button or call us. We’ll give you a tour. Visit starlinesecurity.net.au or call Ben Morris (07) 3272 2974

Hang easy with E-JAMB

external fixings. E-JAMB will allow the installation of hinged doors to situations where the following may exist: Protruding main door handle, or missing or incorrect sized rebate, or out of square measurements. So, don’t get jammed with jambs, if you would like to know more about E-JAMB, contact: Russell Vincent Mobile: 0438 317 969 Email: russell.vincent@elitessd.com.au

BUILTVIEW

ISSUE 11

AUTUMN 2022

65


SCREENS

SCREENS

DIRECTORY

UNIQUE JOB

UNIQUE JOB As a new small business located in East Gippsland, Victoria, we strive to be competitive in the market. Our focus is to be unique. Discovering Decoveiw Security Screen Doors was the game changer for us. We pride ourselves on delivering an Australian made quality product that not only meets with the highest of standards, but also provides our customers with a choice to be creative and unique. Our client decided to go with the Decoview Laser Cut Sunrays Design, and to really make it a feature, she chose flame red for the colour. This Decoview Security Door is made from heavy duty durable aluminium and fitted with a Lockwood 3pt parrot beak locking system, installed using HD stainless steel hinges in compliance with the AS 5039. At M&M Security Doors we are committed to providing quality products and overall services. Joining the NSSA in 2021 has given us access to vital information on how to manufacture our products and promote our services in compliance with the Australian Standards. MEMBERS

Errin Poutney and Murray Watt

LOCATION

Swan Reach, Victoria. Servicing East Gippsland

CONTACT

mmsecuritydoors.business.site | 0404 693 515

NSSA WELCOMES Southside Screens

Coorparoo, QLD

Tamworth Security Doors & Screens

North Tamworth, NSW

KNA Security Pty Ltd Wangara, WA Jack’s Glass

Pialba, QLD

Mainstay Screens

Campbellfield, VIC

ProGuard Screens

Craigieburn, VIC

Southern Cross Security Doors

Long Beach, NSW

Russco's Glazing Service Pty Ltd

Mackay, QLD

Queensland Blinds & Awnings

North Lakes, QLD

PROUD NSSA MEMBERS

1

2

3

1 Jack Harrison – GPW Security Screens & Doors NSW 2 John Leslie, NSSA Auditor with Frankie and Amanda - Prowler Proof Compliance Audit, QLD 3 The Security Screen Assembly Team at Jason Windows, WA 4 Team meeting at Aluminium Security Industries ASI-SA. Levelling up to the latest industry and safety developments. 4

JOIN THE NSSA To find out more, visit nssa.org.au, or contact us on 02 9160 4737 66

ISSUE 11

AUTUMN 2022

BUILTVIEW


UNRIVALLED & UNMATCHED FOR LARGE AWNING WINDOWS. Evolving from the revolutionary DN400 Twin Chainwinder, the DN450 MkII Twin Chainwinder is Doric’s second twin chainwinder now joining the awning window hardware range. The DN450 MkII hosts new features and benefits to stands out on it's own. Adjustable Restriction:

Extruded Aluminium Body:

Corrosion Resistance:

Chain Pitching:

Easy Link Sash Plate:

Find out More

110mm to 265mm, the window restriction allows compliance with the NCC and to meet the ‘Kids Don’t Fly’ requirements.

Being the largest in the market, the DN450 includes a 600mm chain pitching, reducing deflection and increasing window performance.

AUSTRALIA’S BEST & BIGGEST RANGE OF WINDOW AND DOOR HARDWARE

Offered in standard 690mm length, project lots are available to specified length to match window width for greater architectural styling.

Attaching the pitching chain is fast and easy with the Easy Link Sash Plate. Mount the plate brackets and clip-lock in the sash chain.

For sales & information: sales@doric.com.au 1300 132 389 www.doric.com.au

Designed and manufactured from extruded aluminium alloy ensures for maximum corrosion resistance to withstand any environment.

Watch the video at:

doric.com.au/ dn450-mk2-twin-chainwinder



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