August 2020 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

Proposition 21: Why This Rent Control Initiative Must Be Defeated in November See Pages 38–42

In This Issue 2020 Trade Show & Conference Cancelled......................................................6 Select the Right Earthquake Retrofit Company.............................................20 Apartment Management in a Post-COVID World.........................................22 Multifamily Update: Delinquencies Low and Sentiment High......................30 10 Things About Creating a Sense of Community.........................................34 Analysis: The Covid-19 Emergency Should Not Lead To Rent Control............46

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Apartment News The Resources You Want — The Representation You Need — Since 1961

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Contents AAOC Education & Events

Departments

5 General Membership Meeting 15 Certified Rental Housing Provider Fall Course 26 Fair Housing Webinar 28 Apartment Maintenance & Repair Series 36 PSC Round Up 38 No on 21 — Fact Sheet 40 No on 21 — Fact Sheet 41 Letter from AAOC Multi-County Property Rights PAC 42 Donation Form for AAOC Multi-County Property Rights PAC 44 AAOC’s Legal and Operational Forms Order Form 45 Proposition 65 Handbook Update Order Form 71 ApplyConnect Resident Screening

4 President’s Message — Reflections 6 Executive Director’s Message — 2020 Trade Show & Conference Cancelled 8 Sacramento Report — Right of First Refusal, Run Amok 10 Orange County Legislative Watch — Three Months is a Long Time in Politics 12 Legal Corner 16 Dear Maintenance Men 48 The Benefits of AAOC Membership 49 Welcome New Members 50 PSC Corner — Orange Coast Plumbing / Sullivan Property Management 51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical

F eatures 20 Select the Right Earthquake Retrofit Company

By Ali Sahabi

22 Apartment Management in a Post-COVID World

By Marco Vartanian

30 Multifamily Update: Delinquencies Low and Sentiment High By Brad Cartier 3 4 10 Things About Creating a Sense of Community

By Brooke Bansal

46 Analysis: The Covid-19 Emergency Should Not Lead To Rent Control By Roger Valdez

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

August 2020

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Apartment News

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Nick Lieberman John Tomlinson Randy Combs Rick Roshan Laurel Dial John Tomlinson

Directors n n n n

n Tim Gorman Julia Araiza n Marie Kaplan Vicki Binford n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

Directors Emeriti n n n

Ronald Berg David A. Cossaboom Nicholas Dunlap

n n n

Jerry L’Ecuyer William R. Gorman Ray Maggi

AUGUST 5 - Certified Rental Housing Provider (Summer) Week 7 Wednesday, 6–10 pm, Online 11 - Board of Directors Meeting Tuesday, 6 pm, Online 12 - Certified Rental Housing Provider (Summer) Week 8 Wednesday, 6–10 pm, Online 19 - Certified Rental Housing Provider (Summer) Week 9 Wednesday, 6–10 pm, Online 25 - Fair Housing Webinar Tuesday, 9 am–12 pm, Online (See Page 26) 26 - Certified Rental Housing Provider (Summer) Week 10 Wednesday, 6–10 pm, Online

SEPTEMBER 2 - Certified Rental Housing Provider (Summer) Week 11 Wednesday, 6–10 pm, ONLINE 3 - Certified Rental Housing Provider (Fall) Week 1 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 7 - Labor Day Monday, Office Closed 8 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office 10 - Certified Rental Housing Provider (Fall) Week 2 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 15 - General Membership Meeting Tuesday, 7–9 pm, Online (See Page 5) 17 - Certified Rental Housing Provider (Fall) Week 3 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 24 - Certified Rental Housing Provider (Fall) Week 4 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 24 - PSC Roundup Thursday, 4–5 pm, Online (See Page 36)

OC TOBER 1 - Certified Rental Housing Provider (Fall) Week 5 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 5 - Welcome Home OC Workshop Monday, 10–11:30 am, Webinar 6 - Reverse Trade Show Tuesday, 12–5 pm, TBD 7 - Apartment Maintenance & Repair Series – Week 1 Wednesday, 9 am–1 pm, Buffalo Maintenance (See Page 28) 8 - Certified Rental Housing Provider (Fall) Week 6 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 13 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office 14 - Apartment Maintenance & Repair Series – Week 2 Wednesday, 9 am–1 pm, Buffalo Maintenance (See Page 28) 15 - Certified Rental Housing Provider (Fall) Week 7 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 20 - General Membership Meeting Tuesday, 7–9 pm, Courtyard by Marriott/Online 21 - Apartment Maintenance & Repair Series – Week 3 Wednesday, 9 am–1 pm, Buffalo Maintenance (See Page 28) 22 - Certified Rental Housing Provider (Fall) Week 8 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15) 28 - Apartment Maintenance & Repair Series – Week 4 Wednesday, 9 am–1 pm, Buffalo Maintenance (See Page 28) 29 - Certified Rental Housing Provider (Fall) Week 9 Thursday, 8:30 am–12:30 pm, AAOC Office/Webinar (See Page 15)

August 2020

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Apartment News

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PRESIDENT’S MESSAGE B y F rank A lvarez P resident

Reflections

A

s we near the end of summer and look forward to the fall of 2020, many things come to

mind.

For me, August, the end of summer, is always a time for reflection. It may be that August is my birth month and I am not sure how to feel about being another year older, which causes me to take inventory of the previous months.

Reflecting on the previous months undoubtably leads me to evaluate my life in general, my accomplishments, contributions, and shortcomings, both personal and professional. Then there is that bucket list that I need to get to!

Mostly, I am glad to have reached another milestone.

As we age, our views on life and success change depending on how long we have been a participant in the rat race, or whether we have accomplished our goals and attainted the measure of success that we hoped for.

One of the many benefits of being a member of the AAOC has been learning from the trials and errors, and the risks and rewards, of others.

Throughout the many years I have had the privilege of engaging our members in great conversations, receiving edification from their counsel, and observing living, breathing examples of what it takes to be successful as both a housing provider and business owner.

Whether it is at a General Membership Meeting, networking event, seminar or other education program, I have learned about our members as individuals and

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their operations. I have learned so much from the novice and experienced professional alike. I use their experiences as both a learning and teaching tool that I can share with others in our industry.

So, as I look back and consider the years of participation in our association, I am thankful to all those who have come before me and preserved our great association for the benefit of the future generations of housing providers, Product & Service Council members, and the rental-housing industry at large.

Over the years, I have made friends, found mentors, and been inspired by individuals, and have also been fortunate enough to be the same for others.

As my list of priorities evolve with age, one thing has remained a constant, my membership and participation in the Apartment Association of Orange County.

My involvement as a member and service as a committee member, committee chair, and association board member has allowed me to educate myself in all things “Housing Provider” via the wealth of knowledge and experience of my peers. Through their mentorship, I realized that the currency of knowledge and experience is not for the keeping but to share freely and altruistically for the benefit of all.

Thankfully, for me, teaching and sharing comes naturally, and I am an open book for all to read.

It pains me that in today’s COVID19 climate many of us do not have the opportunity to meet in person and share our experiences through personal

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August 2020

interactions or have meaningful conversations that can lead to new friendships, business relationships or mentorship opportunities. This is why I want to encourage you to participate in the many online programs, virtual meetings, and webinars the AAOC is offering. It is my hope that in the absence of face-to-face interaction technology can help us bridge the gap and bring us together in different ways.

Here is a brief list of the upcoming events: August 19 — Lunchtime Learning with Laura Lemansky (Online) August 25 — Fair Housing Webinar (Online) September 3 — Certified Rental Housing Providers (CRHP) Education Program, Fall Session Begins (Online) September 15 — General Membership Meeting (Online) September 16 — Lunchtime Learning with Laura Lemansky (Online) September 24 — PSC Roundup (Online) October 21 — Maintaining Files & Documents Webinar (Online) Finally, I would like to thank you all for being a part of my past, present and future.

Sincerely, Frank Alvarez

General Membership Meeting Tuesday, September 15, 2020 • 7–9 p.m.

PRESENTED EXCLUSIVELY ONLINE! Sponsored by:

2020 State Legislative Session Wrap Up

Please Note: This meeting will be presented exclusively online.

It will not be held at the Courtyard by Marriott.

Members will need to register online at www.AAOC.com to access the webinar.

COVID-19, Close Calls & Coming Attractions for 2021 California’s rental-housing industry has been in a fight for its life all year long.

In what many people already considered to be the industry’s most treacherous legislative year ever, COVID-19 only served to compound the threat.

Join us online and hear from a panel of rental-housing industry leaders and members of Orange County’s state legislative delegation, as they provide a legislative session recap. Find out about the rental-housing legislation that has been signed into law or is on the governor’s desk awaiting action. Plus, get a preview of what the industry should expect when the new state legislative session begins in 2021.

As an AAOC member, you also receive representation through the National Apartment Association (NAA) and California Rental Housing Association (CalRHA).

www.AAOC.com

August 2020

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Apartment News

5

EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

2020 Trade Show & Conference Cancelled

A

ugust marks sixth months since our lives began to change due to the COVID-19 pandemic. This period of uncertainty in which we find ourselves has brought forth in us a wide range of emotional and physical responses: concern, fear, hesitation, disappointment, sadness, frustration, anger, skepticism, and distrust, to name a few. Life, as we know it, has been upended and conditions continue changing on what seems like an almost weekly basis. None of us know when the current conditions will stabilize and a “new normal” will begin to take shape. However, I think we can agree that there will be a “new normal” and that it will necessitate flexibility in what we do and how we do it.

As you are aware, the COVID-19 pandemic necessitated the postponement of the 2020 AAOC Trade Show & Conference, which was originally scheduled for March 27 at the OC Fair & Event Center. The show was resched-

(949) 552-7831 6

Apartment News

uled for September 10, a date by which we believed conditions would have improved enough to allow the show to go on. Unfortunately, this scenario has not played out as we had hoped and therefore the decision has been made to cancel this year’s show.

The health, safety and overall wellbeing of our trade show exhibitors, attendees, sponsors, seminar speakers, staff, volunteers, and others was AAOC’s priority when making this decision.

However, also important was the consideration of our ability to present a show that would generate strong attendance for our exhibitors and seminar speakers; foster in-person relationship building and business development between our exhibitors and attendees; allow our exhibitors to provide realtime demonstrations of their products and services; and serve as a community-building event for the Orange County rental-housing industry.

Current conditions, constantly evolving public health directives, and varying personal comfort levels and company policies regarding public gatherings simply does not make this possible at this time.

So, at this point, AAOC now looks ahead to next year with hope and optimism that the trade show will be able to return, bigger and better than ever. To that end, I’m pleased to announce that the 2021 AAOC Trade Show & Conference has already been scheduled for Thursday, April 4, 2021, at the OC Fair & Event Center.

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August 2020

Those of you who know me know that I’m a “silver lining” kind of guy who is typically going to find something positive to come out of an otherwise negative or disappointing situation.

Well, here we go. I’m also pleased to announce that AAOC is in the process of rescheduling its trade show seminars and presenting them as part of an online “Day of Education” later this fall.

If you have enjoyed participating in AAOC’s general membership meetings, educational programs, and social gathering over the past few months via Zoom, this will be another opportunity for you to log on and bring AAOC into your home or office. So please keep your eyes open for official event details in the coming weeks via email and social media, as well as in the next issue of Apartment News.

Despite this year’s trade show being cancelled and the difficult times we are facing due to the COVID-19 pandemic, our rental-housing industry remains strong. This is because our industry is comprised of so many hard-working, determined businesspeople who are resilient and not easily deterred by the many unforeseen challenges and struggles that come as housing providers.

Times are difficult but I want you to know that AAOC is here for you, as a partner and as a resource, to help you get through it. Tough times don’t last, but tough people do.

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SACRAMENTO REPORT B y R on K ingston

Right of First Refusal, Run Amok “In Order For Our Land Contribution Model To Be Complete, We Have To Consider Two More Aspects Of Affordable Housing. First, We Have To Minimise The Inequality Between Tenants And Landowners, And Second, We Have To Provide The Homeless With Guaranteed Access To Land.�

Author: Martin Adams

I

n just a few years, multiple local governments and the state of California have remarkably changed the manner, complexity, application and type of laws imposed on rental housing. One law is built on another. Restraining the operation, income and expense, management, decision to remain in business, and now the sale of all rental property are issues presently before us.

Ability to provide valuable input regarding the significant changes in law and policy are severely restricted.

Academic research regarding proposed changes in law have become secondary.

Comprehensive resolution is driven by emotion. One state senator excoriated rental-housing owners and managers for

8

Apartment News

causing homelessness, and the severe lack of affordable and available housing.

Local governments are encouraged to adopt more restrictive landlord and tenant laws. This is fact, not fiction. For example, in response to the COVID-19 pandemic, our governor encouraged local governments to adopt eviction moratorium ordinances. In response, over 200 cities and counties responded accordingly.

At the state level, the California Judicial Council adopted 11 emergency rules on April 6, 2020. One of those rules indefinitely blocks evictions.

Members of the state legislature introduced several amendments to bills in the closing days of this years’ session.

Some of the bills would impose a pro-

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August 2020

hibition on unlawful detainer actions for any default in the payment of rent by any tenant claiming to be adversely affected by COVID-19.

This article will focus on one issue that will affect the sale of all residential rental property. AB 1703 (Bloom) proposes to require rental real property owners to offer their property for sale to local governments and specific nonprofit entities before offering it for sale to any other entity. This remarkable proposed change in law will only have one policy hearing at which opposition testimony will be limited to a total of 4 minutes.

AB 1703 would require an owner of residential real rental property, prior to offering the property for sale to any

purchaser, soliciting any offer to purchase the property, or entering into a contract for sale to notify every “qualified organization” of the owner’s intent to sell the property. Organizations that would be qualified includes every local government and defined non-profit entities (a California corporation whose “primary activity is the development and preservation of affordable housing). Each of these organizations would be given 10 days to notify the owner of “expressing an interest” in purchasing the property. Then, the owner would send a disclosure package to the entity.

The entity would have 20 days following the receipt of the disclosure package to request a meeting with the owner to “confirm interest in purchasing” the property. Then, the entity would have up to 40 or 60 days (depending on the number of dwelling units) to submit an offer to purchase. Owner’s would be strongly encouraged to sell to the qualified entity. If an offer to purchase is not received in this time frame, an

owner may proceed to sell the property in the open market. However, offers to purchase by a private party would be required to be disclosed to qualified organizations. Those organizations would be given a first right of refusal by matching the private party offer.

In our opinion, AB 1703 creates an impractical restraint on alienation of private property by mandating a restraint on sales for respective time frames that effectively prohibit an owner from the conveyance of a residential property.

The bill essentially stops an owner from freely alienating their property without first submitting to a procedure that unreasonably delays the transfer of the property. This potentially results in an extreme diminution of sale of value.

AB 1703 proposes to mandate a lengthy and complicated procedure that would permit a “qualified organization” (any city, county or non-profit) to purchase residential rental property before that property could be sold to any other entity.

The lack of specificity in defining the criteria that establishes a “qualified organization” fosters an environment for abuse.

The bill also lacks objective criteria used to evaluate the status and/or merit of the qualified organization.

AB 1703 does not take into consideration the practicalities or principles of commercial transactions. The organizations would be given the right to halt a valid sale to a private party and be given preferential consideration in the sales process without being required to pay a financial consideration.

Mr. Bloom’s bill is not the solution to the state’s housing crisis.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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Apartment News

9

ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Three Months is a Long Time in Politics

T

he General Election on November 3 is less than three months away, but that is a lifetime for candidates, consultants, volunteers, and others during election campaign season. As we have already experienced multiple times in 2020, anything can happen in three months.

As we get deeper into campaign season, keep your eyes open for AAOC’s list of endorsed, pro-private property rights candidates. After careful evaluations by the Legislative Committee, AAOC will endorse and its political action committee will contribute to a number of local and state candidates who support private property rights and the multi-family housing industry. The list will be disseminated to the AAOC membership via email and published in Apartment News. The Legislative Committee will also establish housing-friendly positions on state ballot propositions and any local initiatives in Orange County that could affect our industry.

The candidate filing deadline for local elections is August 6. The Legislative Committee will then send questionnaires to the candidates and conduct endorsement interviews, after which its list of endorsed housingindustry friendly candidates will be finalized and published. AAOC will also be leading the Orange County rental-housing industry’s effort to defeat Proposition 21, the statewide rent control initiative on the November ballot. Much more information about the campaign will be included in this publication, on the AAOC website, posted on social media, and sent to members via email.

As you may recall from last month’s article, California is having its first entirely statewide vote-by-mail election this November. Ballots will be mailed to all registered voters starting October 5.

AAOC will make its list of endorsed candidates available to its members before that date so there will be plenty of

time to review the list before the ballots need to be completed and returned to the Orange County Registrar of Voters.

Counting the votes will not end on Election Night. In fact, the Orange County Registrar of Voters has until December 3 to make sure all ballots cast are counted. There will be thousands of ballots needing to be counted during this presidential election year, including mail-in ballots received up until the Friday after Election Day, provisional ballots of voters who registered on Election Day, write-in ballots and damaged ballots. These ballots will be counted during the 30-day period known as the Official Election Canvass.

High voter turnout is anticipated for this election and we need every AAOC member to get their vote in on time.

To be a part of AAOC’s efforts in support of multi-family friendly candidates in Orange County, please contact AAOC Vice President of Government Affairs Bill Christiansen at billc@aaoc.com.

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I just closed escrow on a small building and I’m trying to figure out who’s who. I received the rental agreements, but the tenant information seems incomplete. The applications, the few that I’ve found so far, are old and outdated. I can’t seem to find any telephone numbers for the residents and I’m not real sure that the names on the agreements are the same people who actually live in the units. I’ve read your articles before and I know the importance of reviewing the files and doing thorough due diligence before closing escrow, but this deal just happened too fast. Now that I’ve closed escrow, what can I do to clean up the records?

First things first, figure out what you know and what you don’t. Establish individual tenancy files, one per unit.

Based on the limited information that you have, write down the names and ages of the occupants, the terms of the rental agreement, written or oral, lease or month-to-month, rental rate, deposit on file, date paid through. Compile whatever contact information you have, home phone number, work and cell number. Design a “tenant emergency information sheet” that includes spaces for the following: names of all occupants, home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Visit the building about dinner time, most residents will be home, and go door to door and meet briefly with the occupants of each apartment. Spend a few minutes confirming the informa-

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tion in your files, and gathering any missing information. Ask the residents to complete the “tenant emergency information sheet” while you are there in case of emergency. You will find that the vast majority of your residents will co-operate fully and provide the requested information. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust. This is also a good opportunity to find out the condition of each unit, simply ask the residents if there are any issues that need addressing, better to find out now and have an opportunity to address the needed issues, than to allow conditions to worsen, and your relationship with the residents as well. This is also an opportune time to prepare new monthto-month rental agreements for signatures. You don’t know the players yet, so you certainly don’t want to do fixedterm leases. The few residents who are less than co-operative will be quickly identified as your “problem residents” and can be handled individually. Names and contact information of the uncooperative ones can generally be gathered from the other residents, or from public records. If the property is nonrent control, and a month-to-month tenancy, the rental rate and term can be set with either a thirty- or sixty-day notice of change of terms, depending on the extent of the change.

It seems like my rental forms are getting

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August 2020

longer and more complex. I’ve read in your previous articles of several disclosure forms that should be given to my residents.

Can you summarize these forms for me so that I can be sure I’m doing it right?

Sure, remember this is California, the most litigious state in the country, so the following list is not static, it will change and no doubt expand over time.

If the rental unit was built prior to 1978, the housing provider must disclose the presence of known lead-based paint and lead-based paint hazards in the dwelling before the prospective tenant signs the rental agreement. You must also give the prospect a copy of the federal government’s pamphlet, “Protect Your Family from Lead in Your Home.” The pamphlet is available through your apartment association or by calling 1-800-424-LEAD. Housing providers must also provide a copy of the notice received from their pest control provider detailing the pesticides to be used in an initial or periodic maintenance program. Residential property built prior to 1981 may contain asbestos. Although not specifically required, unless you have ten or more employees, it is strongly recommended that housing providers advise their residents of the presence of asbestos and further inform them of the proper care of asbestos material. All housing providers with ten or more employees must disclose the existence of carcinogenic materials to prospective tenants. The owner of a dwelling who knows that an illegal controlled sub-

stance, such as methamphetamine, LSD or its components, has been spilled or dumped on or beneath the dwelling must give a prospective tenant written notice prior to him signing a rental agreement. The owner of a dwelling who has applied for a permit to demolish the dwelling must give written notice of this to the prospect, and it must state the earliest possible date that the tenancy will end. Additionally, if your rental unit is located within one mile of a closed military base in which ammunition or explosives were used, you must give written notice prior to signing the rental agreement. Additionally, your rental agreement must contain certain specific language informing your new resident of the availability of the statewide database of registered sex offenders. As of July 1, 2020, all new rental agreements must contain statutory language as to whether or not the Premises are exempt from the new rent limitations and just cause eviction requirements. If you are not a member of your local apartment association, you should certainly consider it. Use the association’s forms, as keeping up with all of these laws and requirements will boggle the mind!

I expect a vacancy to be coming up at the end of the month. I started advertising the unit and I put a sign in the window. Luckily, I’ve already received quite a few applicants.

There are a few that sort of qualify, and I guess I could rent to one if I had to, but I’d like to continue with the ad and get a few more prospects to choose from. The thing is, this one applicant is getting pushy. She calls me several times a day, says that she knows she is qualified, that I have to rent to her because the unit is still available and she was the first to apply. Truth is, she probably does qualify, but I’m just not sure.

I haven’t actually denied her, nor have I accepted her. I just need more time. Do I have to rent to her because she was first to qualify?

No, there is no requirement to rent to the first person to meet your criteria — yet.

There are misguided efforts to require us to do just that. Fortunately, they have not yet become law here in California.

You are free to continue and accept additional applications from other candidates. From the pool of applicants, you may select the best and most qualified applicant, without regard to timing of receipt of the application. Often an owner will have a single vacancy and have many qualified applicants to choose from. A thoughtful review of all applicants and their qualifications will allow

you to select the most qualified tenant.

Don’t let the pushy prospect bully you into making a premature decision.

Street parking spaces are few and far between near my building. My apartment complex has just enough parking spaces for my residents to each have one space. If a resident has more than one car, they must try to park it on the street. It has been Legal Q&A — continued on page 14

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13

Legal Q&A — continued from 13 working out fine for years but now I have this one tenant who refuses to follow the rules. He is constantly parking his second car in someone else’s assigned spot. I’ve told him several times, but he just ignores me. What do I do?

Your community rules and regulations should specify your parking rules, specifically stating that only one vehicle may be parked on the premises, and that all

parking is assigned. Ensure that you have the proper signage at the entrances to the parking area. Most cities require the sign to contain certain restrictive parking language, plus the local police department telephone number, and the California Vehicle Code section that provides for towing of unauthorized vehicles. Contact your local police department for its specific requirements, as they vary from city to city. Next, if you know the offender, then provide a written warning of the violation. Attempt

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to serve it at his residence, post it on his door if he’s not in, and also put the warning on the windshield of his car. If practical, take and save a photograph of the warning on the vehicle windshield, because the offender will always claim that you did not give prior notice before towing. If he fails to remove the offending vehicle, the car may be towed.

I rented an apartment to four roommates quite a while ago. One of the four is now moving out, but the other three want to stay. The one moving out is demanding that I return his portion of the security deposit, he says that he paid it so he should get it back. Do I have to?

No, the security deposit remains with you as long as any of the roommates remains in possession of the rental unit.

Often, owners and residents will enter into an agreement replacing one resident with another, thereby removing the one original resident from the lease.

The agreement will further provide that the ‘new’ roommate pay the ‘old’ roommate his portion of the security deposit. Absent a written agreement to the contrary, the owner should retain the entire security deposit, then when all the remaining roommates vacate, the refund check should be made payable to all four of the original roommates named in the rental agreement.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 285,000 landlord tenant matters throughout California and has collected over $200,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

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15

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I have a nine-unit apartment building with a 100-gallon water heater that serves all of the residents. The problem is that only the about three-quarters of the units closest to the water heater get any hot water. The units at the other end of the building get warm or cold water. The heater seems to be working and producing hot water.

How do I solve this dilemma? David

Dear David:

Sounds like your circulation pump is not working properly. Calcium or hard water deposits in the water heater and lines may also aggravate this problem.

The circulation pump’s job is to bring hot water to all the units at the same time. When the pump is not working or is clogged, the hot water will take much longer to get to the units furthest away from the heater. The first step is to determine if the pump is working.

Locate the pump near the water heater and check that the motor is plugged

into an electrical outlet. Next, touch the water lines on either side of the pump and determine the temperature. If it is working properly, the lines should be warm or cool to the touch, not hot. If the pipes are hot or very hot to the touch, the pump is not working properly. If the pump does not spin when plugged in, it may need to be replaced. If the pump motor is working, the pump may be clogged with debris. Remove the pump and clear out the lines. Take care to clean the line from the pump to the water heater. This is generally the problem. While you have things apart, this is a good time to clean out the calcium deposits in the water heater. Water heater clean outs should be done at least once a year depending on the hardness of the water in your area.

Dear Maintenance Men:

I am the new owner of a four-unit apartment building, and I have experienced repetitive sewage backups since I purchased the building about

a year ago. I am retired and do not have deep pockets. The plumber I use keeps urging me to install a 4-inch main line clean out, camera, and other things I don’t think I need. Why can’t the plumber just rooter the thing right? Maryam

Dear Maryam:

Your plumber is giving you good advice.

Using the camera will determine exactly what the problem is and will help you decide the best course of action to solve your plumbing problem. The 4-inch clean-out will be your best bet to keep your drains clear on a preventive maintenance basis.

We would follow the advice of your plumber and preform the following: 1, Hydro-jet — To clean your main line thoroughly 2. Camera the main sewer line to determine the actual cause of your problem (e.g. Roots, pipe break or crack, pipe collapse, etc.)

3. Install a 4-inch main line clean out with street sweep.

Note: It may be necessary to install the 4-inch main line clean out before you can perform #1 and #2.

This work may not be cheap, but in the long run you will benefit from lower plumbing bills, late night emergency calls, and happier residents.

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Maintenance Men — continued on page 18

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Apartment News

17

Maintenance Men — continued from 16 Dear Maintenance Men:

I have a problem with moisture buildup and wall damage in my apartment bathrooms. The bathrooms do not have windows as they are constructed away from any exterior walls.

They do have vent fans, but they don’t seem to do the job. How can I solve this problem? Bill

Dear Bill:

The first thing to check is whether your vent fans are working and not clogged with lint or dust. If the fan is operating properly, check the Cubic Feet per Minute (CFM) of air movement. The minimum number should be 50 CFM. If the bathroom is getting more than the average amount of use, you may want to replace the existing fan with one that has a higher CFM rating. We recommend using at least a 120-CFM fan.

Equally important, many bathrooms have two wall switches; one for the light and the other for the fan. If this is the case, we recommend combining the two switches into one. That way when the resident switches on the light, the fan will come on automatically. We find most residents will not turn on the fan if it has its own switch.

Plumbing Trivia.

1. One drip per second from a leaky faucet can waste over 8 gallons of water a day.

2. Toilets usage represents between 25% and 40% of a homes’ indoor water consumption.

We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment.

We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 20 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee.

Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

18

Apartment News

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August 2020

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Apartment News

19

Select the Right Earthquake Retrofit Company

A

re you worried your apartment building may be seriously damaged in a major earthquake resulting in casualties and loss of your future income?

If so, doing the proper homework will get you off on the right foot towards a successful earthquake retrofit project.

The most important part of the process is selecting the right construction company to do your engineering design and construction.

It’s very important to know if the companies you are considering are experienced in the type of specialized work you need done.

Getting the answers to the following questions and many others will help you avoid the type of construction nightmares seen too frequently in the industry.

• Are they properly licensed?

• How long have they been in business?

• How many similar projects have they constructed?

• Are their customers satisfied?

• Do they have a stable workforce?

• Are their employees experienced in the jobs they perform?

• Does the company have the necessary liability and worker’s compensation insurance necessary to protect you?

• Is the company responsive to your

20

Apartment News

questions and concerns?

The earthquake retrofit process starts with an engineering study to determine potential risks to your property based on building type, year of construction, risks of liquefaction, and other factors.

An initial building assessment, which provides informal, preliminary information, will give you an idea of what type of seismic work may be needed.

If your structure is at risk, do your due diligence before more a final selection of a seismic retrofit company for developing plans and doing construction:

Do a Background Check

The California Contractors State License Board keeps a database of all licensed and insured contractors at www.cslb.ca.gov.

The California Architects Board lists licensed architects at www.cab.ca.gov.

The State Board for Professional Engineers, Land Surveyors and Geologists maintains a database of the names of individuals with professional licenses with the state. Visit www.bpelsg.ca.gov for more information. If the name isn’t there, call 1-866-780-5370 to make sure the omission is not due to a clerical error.

Check References and Experience

Make sure your contractor has done a substantial number of projects in the past year. Verify the work by contacting the building owner or manager and doing an inspection of the site. Check out the finished work to see if it blends well with the original paint, stucco and

www.aaoc.com

August 2020

BY ALI SAHABI

other building elements. Inspect the placement of structural elements and the impact of the retrofit on the use of the building. Did they lose a parking space in the process?

Research the firm’s ability to work with tenants

When checking a contractor’s references, be sure to follow up on how the firm deals with tenants during the construction process. Some questions to ask include: • Whether tenants needed to be relocated, and why • If tenants were able to use their usual parking spaces during nonbusiness hours • If the grounds were kept clean and hazards such as tools and construction material contained

Insist on Proper Insurance Documentation

Worker’s compensation and professional and general liability insurance are needed to protect you and your property should something go wrong.

Never assume a contractor has liability coverage and insist that they provide a certificate of insurance naming you as an additional insured to verify coverage.

Have your insurance agent and/or legal representative review the additional insured endorsement before signing the contract.

Right Retrofit — continued on page 24

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August 2020

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Apartment News

21

Apartment Management in a Post-COVID World

I

n the world of COVID-19, everything has changed for apartment owners, property managers and residents. With each California county and city employing different regulations for sanitation protocols, common area rules and essential maintenance services, the traditional routines of apartment management have been turned upside down.

Common questions include: Can you open common areas and pools?

How do you safely employ maintenance vendors and service providers?

Could doing so put your residents at risk? How should you respond if a resident contracts COVID-19?

If you’re an apartment owner, you likely have countless questions like these. Below are some of Sullivan Property Management’s best-practices for property operations in a postCOVID world.

Create a “Pandemic Plan”

Sullivan Property Management has now instituted a pandemic plan to ensure the safety and well-being of residents, employees and vendors.

When developing your pandemic plan, decide on the objectives that are appropriate for your building, including: • Sanitation protocols to reduce the spread of infection • Continuity of property operations including common areas, building amenities, maintenance and leasing

• Communication protocols for residents, employees and vendors The CDC has published several best practices for sanitation and COVID-19 prevention guidelines which can be found on their website. It is also important to check with your specific city, as many COVID-19 regulations vary based on location.

Safety is Priority

Clearly document and communicate cleaning procedures and COVID-19 related protocols that you are employing to ensure the safety of residents and staff. It is also important to clean hightraffic areas and pools often. If applicable, temporarily close all non-essential common area amenities and remove any common area furniture to discourage social gatherings.

Perform Emergency Maintenance Repairs Only

As an essential service, property managers and owners are legally permitted to perform their work even if it requires face-to-face interaction. That said, it is important to communicate that during the COVID-19 state of emergency, all non-essential maintenance will be temporarily suspended.

Examples of essential repairs include: • Leaking pipes or water heater malfunction • Leaking roof

BY MARCO VARTANIAN

• Inoperable furnace or air conditioner • Inoperable kitchen appliances • Backed up plumbing or sewage drains • Power outage In the event unit entry is required, all personnel should be instructed to wear gloves, masks and maintain a safe distance. It is also suggested, but not required, that tenants stand outside, while personnel are working in the unit.

A renter in my building is infected with COVID-19. What can I do?

Property managers and owners are legally not allowed to share another resident’s medical condition or disability with other renters. In the event you are alerted that one of your residents has tested positive for COVID-19, an appropriate response would be to further increase cleaning efforts and help county public health officials with contact tracing.

In closing, while there is no perfect solution for managing apartments during a pandemic, you can help limit your risk and property liability by following the above guidelines. You will also demonstrate your commitment to your residents and their well-being.

Done right, your actions today will be remembered and appreciated by your residents long after the pandemic subsides.

Management — continued on page 24

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August 2020

August 2020

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Apartment News

23

Right Retrofit — continued from 20 Some companies may present you with a certificate of worker’s compensation, but it’s important to check their status with the CCSLB. Go to www. sclb.ca.gov, click on “check a contractor license,” search for the business name, click on the appropriate license number, then scroll down to the section dealing with workers’ compensation. Click on “workers’ compensation history.”

If the posting states “exempt” click on the word for an explanation. Typically, this means that the company owner lists himself as the sole employee, and that no workers are insured under worker’s compensation. That puts you — the building owner — at risk in the event of

Management — continued from 22 About the Author: Marco Vartanian is the president and owner of Sullivan

any jobsite accidents or injuries.

Without worker’s compensation, apartment owners may also find themselves on the hook for: • Liabilities associated with death or injuries of subcontractors or workers hired under the table • Financial liens filed against your property if the general contractor does not pay his subcontractors or laborers.

Remember that general liability for contractors is based on a specific trade classification. Be sure that the company you hire is insured specifically for seismic retrofit work. If not, insurance companies may try to reject claims of

Property Management, one of Orange County’s longest standing property management firms, that has been providing peace of mind for apartment owners since 1976. Always a call away, the Sullivan Property

injury or death, and liability could be passed on to you.

Finally, obtain a written contract and make sure you don’t pay for work in advance.

If you select a reputable company to construct your seismic retrofit, you can avoid many problems that can otherwise cost you a great deal of time and money.

About the Author: Ali Sahabi has been a licensed General Engineering Contractor (GEC) since 1993, and is a principal at Optimum Seismic, Inc. He has completed hundreds of seismic retrofitting and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

Management team welcomes the opportunity to help AAOC members maximize their property investments and can be reached at (714) 541-0288 or info@sullivanpm.com.

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Apartment News

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JULY 2020 MID-MONTH SNAPSHOT RENT COLLECTIONS JULY 2020 MID-MONTH SNAPSHOT RENT COLLECTIONS

MULTIFAMILY SOCAL SURVEY MULTIFAMILY SOCAL DAN BLACKWELL SURVEY & TEAM DAN BLACKWELL & TEAM

Responses were collected from 27 owners and include approximately 23,800 units located primarily in Orange County, and bordering regions of Los Angeles County.

Responses collected from 27 owners and include approximately units locatedup primarily in Orange County, bordering The datasetwere primarily includes Class B&C properties ranging in size23,800 from 5to 10-unit, through 100+ units.

The and median for all regions of Los Angeles County. properties in survey is approximately 58 units.

The dataset primarily includes Class B & C properties ranging in size from 5- to 10-unit, up through 100+ units. The median for all Survey results collected through the 58 3rdunits. week of July are summarized as follows: properties in survey is approximately Survey results collected through the 3rd week of July are summarized as follows: Summary of Mid-July Rent Collections

As of mid-July, what percentage of your tenants have not paid any rent?

As of mid-July, what percentage of your tenants paid partial (but not full) rent?

Summary of Mid-July Rent Collections 6.7%

As of mid-July, 3.7% what percentage of your tenants have not paid any rent?

As of mid-July, 3.7% what percentage of your tenants paid partial (but not full) rent?

14.8%

3.7%

6.7% 29.6%

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14.8%

29.6%

93.3%

66.7%

81.5%

93.3%

66.7%

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Full Rent

Partial or No Rent

0%

Less than 5%

Greater than 5%

Full Rent

Partial or No Rent

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Less than 5%

Greater than 5%

August 2020

www.aaoc.com

Apartment News

25

Are You Playing Fair?

Learn the value of complying with Fair Housing laws!

This seminar will provide current, comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities, families with children, support animals, and more! n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructor: Fair Housing Council of Orange County Date:

Tuesday, August 25, 2020

Time:

9:00 am to 12:00 pm

Location: Online Webinar Cost:

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Fair Housing Council of Orange County

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Apartment News

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August 2020

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27

MAINTENANCE - October 14

PLUMBING - October

Hands on general maintenance repairs and demonstrations What your maintenance technicians should know Making a unit ready to rent without breaking the bank

Hands on demonstrations of routine plumbing issues Averting potential costly plumbing problems Learn the tools and tricks of the trade that can save you time and money

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ELECTRICAL - October 28

DECKING - October 21

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August 2020

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29

Multifamily Update: Delinquencies Low and Sentiment High

A

s real estate investors, we are always on the lookout for more and better data to help us make informed investment decisions. Over the past few weeks, there has been a slew of new data that multifamily investors must understand and digest. Much of this data is positive, which means holders of well-producing multifamily assets are in an economically advantageous position despite the ongoing pandemic.

Here’s an overview of this new multifamily data, the impact of delinquency and sentiment on investors in this asset class, and the positive long-term trends in this sector.

Multifamily Delinquencies

According to the Mortgage Bankers Association’s (MBA) latest Commercial/ Multifamily Delinquency Report, delinquencies for the multifamily sector remained low. For instance, delinquency rates for the first quarter of 2020 in the commercial mortgagebacked securities (CMBS) category of

loans sat at 1.79%. This rate was at 2.07% in the fourth quarter of 2019, and at 2.61% in the first quarter of 2019. By way of historical comparison, this delinquency rate was 4.53% by the end of 2016, showing a robust lending sector even heading into 2020.

Jamie Woodwell, the MBA’s vice president of commercial real estate research, commented on the news, noting, “This year’s first quarter marked the end of a long period of extraordinarily low and stable delinquency rates for commercial and multifamily mortgages.”

Woodwell furthers, “With the onset of the COVID-19 pandemic and our social and economic responses to it, more recent data from MBA and others show increasing pressure on delinquency rates, particularly for loans backed by hotel and retail properties —where the impacts have been most immediately and dramatically felt.”

It will be critical to keep an eye on delinquency rates moving forward as many real estate asset classes and inves-

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BY BRAD CARTIER

tors feel the long-term pressure of the ongoing pandemic. That said, multifamily appears to be a bright spot for the real estate sector generally.

Multifamily Sentiment

The Commercial Real Estate Development Association (NAIOP) released its June Coronavirus Impacts Survey results, showing strong sentiment toward multifamily acquisitions and development. According to the survey, the proportion of respondents who reported multifamily building acquisitions and development increased from May to June 2020.

Specifically, reported multifamily acquisitions jumped since May, from 35% to 49%.

That said, the recent National Association of Home Builders (NAHB) Multifamily Market Survey (MMS) found that confidence had weakened in the multifamily market in the first Delinquencies Low — continued on page 32

Delinquencies Low — continued from 30 quarter of 2020.

According to NAHB Chief Economist Robert Dietz, “Like other sectors of the housing market, the multifamily market has been greatly affected by the effects of the pandemic.” “On a positive note,” he added, “while multifamily construction has slowed significantly in the spring, rent revenue is coming in above some market participants’ expectations from a few months ago.”

It will be critical for multifamily investors to keep an eye on secondquarter results from NAHB to keep a pulse on market sentiment.

Multifamily Rents

Multifamily rents are another positive indicator of the health of this sector.

According to the National Multifamily Housing Council (NMHC), 77.4% of renters had paid rent as of July 6. This is only a 2.3% decrease from the same time last year, despite the significant

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economic headwinds facing most renters. This also compares to 80.8% of renters who had paid by the same time in June.

Doug Bibby, the NMHC president, notes, “It is clear that state and federal unemployment assistance benefits have served as a lifeline for renters, making it possible for them to pay their rent.”

“Unfortunately,” he added, “there is a looming July 31 deadline when that aid ends. Without an extension or a direct renter assistance program, that NMHC has been calling for since the start of the pandemic, the U.S. could be headed toward historic dislocations of renters and business failures among apartment firms, exacerbating both unemployment and homelessness.”

As such, keep a close eye on the data for August and September rents as federal subsidies end and economies slowly reopen.

The Bottom Line

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Multifamily rents have been relatively

August 2020

stable, sentiment has seen a significant decrease, and delinquencies are still at record lows. Despite the positivity in the multifamily sector, investors in this asset class should keep a close eye on the data in the coming months.

Those looking for distressed multifamily assets may be waiting a bit longer given the robustness of this sector.

Multifamily investors with producing and stable assets are well-positioned to hold on to these properties for the foreseeable future as housing looks to lead the economic recovery.

About the Author: Brad Cartier is a long-time multi-family real estate investor based in Ottawa, Canada. Brad is also a real estate writer and marketer, writing for and advising a number of startups in the proptech space including Hostfully and Stessa. Brad has a Master’s degree from the University of Ottawa. He can be reached at brad.cartier@foolcontractors.com.

This article was originally published by Millionacres.com.

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10 Things About Creating a Sense of Community

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announcements that detail how your company will be reinstating in-person interactions, the process for reopening your office and amenity spaces, and amenity cleaning schedules. It’s also good to post signs about changes in capacity regarding shared spaces.

lthough our person-to-person interactions have been limited during the pandemic, we can still work together to ensure healthy relationships with our residents.

1. Be transparent.

Now more than ever, residents need information and support.

Clearly letting them know the steps you are taking to ensure their wellbeing will be appreciated. Keep them updated by sending

Did you know AAOC is on Facebook?

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2. Celebrate good times.

Connect with your residents by recognizing joyful moments. Gift cards, cookie deliveries or special shout-outs can brighten someone’s day.

3. Host food and supply drives.

Provide a location where residents can donate food and supplies. Look to partner with local charities to help raise awareness and provide support.

4. Be a resource.

Offer guidance to residents in financial need by providing a list of national and local rental-assistance programs.

5. Host social-distanced resident events.

Resident events can still occur even while social-distancing. Outdoor spaces can allow for groups of residents to get out of the apartment.

Offer clear instructions and measures to promote their well-being.

Events such as hosting a food truck or compiling a community-wide recipe book will let residents interact while keeping a safe distance.

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August 2020

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6. Service with a personal touch.

Find time to call all of your residents to check on them and see if you can be of any assistance. This will allow the office staff to build relationships — and trust — with residents. And it’s important to contact residents for reasons other than just the rent.

7. Create contests for residents.

Help beat cabin fever by offering fun contests for your residents to engage in. Events such as scavenger hunts, a patio-decorating contest or the best-dressed pet can create excitement around your community.

8. Interact with residents virtually.

Create a social media presence that encourages resident interaction. Not only will this allow your community to come together, but it will also show prospective residents what life at your apartment community is all about.

9. Ask for feedback.

Survey residents to understand what your community is doing well and what improvements you could make. Be open to implementing changes that benefit the community.

10. Establish a partnership.

Remind residents that they are your top priority. Show that you are willing to work with them to fulfill your duties as a landlord. Showing that you are working hard on their behalf will pay dividends.

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PSC ROUNDUP

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September 24, 2020 4–5 p.m.

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www.NOonProp21.org

Fact Sheet California just passed the toughest-in-the-nation statewide tenant protection law that provides certainty on rent increases while ensuring critical affordable housing is still built in our state. But Michael Weinstein and his multi-million dollar special interest group are now pushing Prop 21 on the November 3, 2020 statewide ballot, a measure that will undermine this new critically important law.

These are the same special interests who spent more than $25 million on the flawed rental housing measure Prop 10 in 2018, which voters rejected overwhelmingly with a 59% NO vote. Don’t be misled. Prop 21 is even more flawed than their last measure. It’s bad for homeowners and renters – and will make California’s housing crisis even worse.

Undermines California’s New Statewide Rent Control Law •

Governor Newsom just signed new statewide rent controls into law and Prop 21 will go into effect before we even have a chance to see the benefits of the new law’s statewide renter protections.

Allows Regulation of Single-Family Homes • •

Prop 21 allows local governments to impose rent control on apartments and privately-owned single-family homes without a vote of the people.

Prop 21 could even lead to unelected bureaucrats charging homeowners a fee for taking their home off the rental market.

Reduces Housing Supply and Drives Up the Cost of Existing Housing • •

Prop 21 will encourage landlords to take rental properties off the market and convert them into condos and townhomes, further reducing the rental housing supply and making the housing crisis even worse.

By creating an inconsistent and unpredictable patchwork of local ordinances, Prop 21 will prevent critical affordable housing development and drive rents and housing costs up even higher.

Places Bureaucrats in Charge of Housing with the Power to Add Additional Fees •

•

Prop 21 will put as many as 539 rental boards in charge of housing, with bureaucrats deciding what people can or cannot do with their properties, and will give the rent boards unlimited power to add fees on housing, which will ultimately be passed on to tenants in the form of higher rents.

Prop 21 may even open the door to permanent price controls on private residences, even some single-family homes.

Adds Tens of Millions in New Costs to Local Governments •

The state’s non-partisan Legislative Analyst says Prop 21 will increase costs for local governments by tens of millions of dollars per year and cost the state millions more in lost revenue, which will mean diverting funds from other vital state services.

THE BOTTOM LINE: Prop 21 will make the housing crisis even worse.

Vote NO on November 3!

Ad paid for by No on Prop 21 – Californians to Protect Affordable Housing – a coalition of housing advocates, renters, businesses, taxpayers, and veterans Committee major funding from Apartment Association of Orange County Apartment Association of Greater Los Angeles California Rental Housing Association

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www.NOonProp21.org

Fact Sheet Michael Weinstein and his multi-million dollar special interest group are now backing Prop 21 on the November 3, 2020 statewide ballot that will make the housing crisis worse. These are the same special interests who spent more than $25 million on the flawed rental housing measure, Prop 10 in 2018, which voters rejected overwhelmingly with a 59% NO vote. Don’t be misled. Prop 21 is even more flawed than their last measure. It’s bad for homeowners and renters – and will make California’s housing crisis even worse.

Eliminates Costa-Hawkins Protections •

The Costa-Hawkins Rental Housing Act of 1995 prohibits local governments from enacting certain types of restrictions on property owners. Prop 21 removes most of those protections for property owners, meaning a city or county could: o o o

Enact vacancy control so an owner cannot raise rents to market rate after a tenant moves out. The measure would limit rent increases to 15% of the previous tenant’s rent within the first three years of a new tenancy.

Cap rents on single-family homes if the owner owns three or more homes.

Cap rents on properties built after 1995 if they are more than 15 years old, bringing more properties under local rent control every year.

Allows Regulation of Single-Family Homes • •

Prop 21 allows local governments to impose rent control on apartments and privately-owned single-family homes without a vote of the people.

Prop 21 could even lead to unelected bureaucrats charging homeowners a fee for taking their home off the rental market.

Reduces Housing Supply and Drives Up the Cost of Existing Housing • •

Prop 21 will encourage landlords to take rental properties off the market and convert them into condos and townhomes, further reducing the rental housing supply and making the housing crisis even worse.

By creating an inconsistent and unpredictable patchwork of local ordinances, Prop 21 will prevent critical affordable housing development and drive rents and housing costs up even higher.

Places Bureaucrats in Charge of Housing with the Power to Add Additional Fees •

Prop 21 will put as many as 539 rental boards in charge of housing, with bureaucrats deciding what people can or cannot do with their properties, and will give the rent boards unlimited power to add fees on housing, which will ultimately be passed on to tenants in the form of higher rents.

Adds Tens of Millions in New Costs to Local Governments and Increases Pressure to Raise Taxes •

The state’s non-partisan Legislative Analyst says Prop 21 will increase costs for local governments by tens of millions of dollars per year and cost the state millions more in lost revenue, which will mean diverting funds from other vital state services. This will pressure local governments to raise taxes even higher.

THE BOTTOM LINE:

Prop 21 will make the housing crisis even worse.

Vote NO on November 3!

Ad paid for by No on Prop 21 – Californians to Protect Affordable Housing – a coalition of housing advocates, renters, businesses, taxpayers, and veterans Committee major funding from Apartment Association of Orange County Apartment Association of Greater Los Angeles California Rental Housing Association

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August 2020

ID# 1283587 ID# 1283587

Dear AAOC Members, Proposition 21 is a devasting Rent Control Initiative that will appear on the General Election Ballot this November. If approved by the voters, rental property owners and operators stand to lose not only the existing protections provided to them by the Costa-Hawkins Rental Housing Act but also significant decision-making authority over their investments.

The Apartment Association of Orange County (AAOC) is already working to defeat this radical rent control initiative but we need your help. Can AAOC count on you to make a contribution and help us fight like hell to defend your property rights and your financial future?

If Proposition 21 is approved by California voters, it would: •

Expand rent control to include buildings that were constructed after 1995 and are more than 15 years old. This means more units would fall under rent control each year.

•

Allow for the establishment of up to 539 non-elected rental boards with unaccountable bureaucrats dictating what rental property owners can and cannot do with their properties.

•

Empower local governments to impose additional rent control measures on apartments and singlefamily homes without a vote of the people.

•

Prohibit rental property owners from raising rents to market value when tenants move out.

•

Add tens of millions of dollars in new costs to local governments, increasing the pressure to raise taxes.

Your contribution of $250, plus $100 per unit will help AAOC and its partners fight for you. Complete the contribution form on the back of this page and mail it with your check, payable to AAOC Multi-County Property Rights PAC, to 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. You may also contribute online at www.aaoc.com/pac-donations.html.

Thank you, in advance, for your investment in defeating Proposition 21!

Sincerely,

Nicholas Dunlap PAC Chair

John Tomlinson Vice President, Legislative Committee

David J. Cordero Executive Director

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 525 Cabrillo Park Drive, Suite 125, SantaWeb: Ana,www.AAOC.com CA 92701-5076 Phone: 714-245-9500 Fax: 714-245-9505 Phone: 714-245-9500 Fax: 714-245-9505 Web: www.AAOC.com

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ID# 1283587

Please complete this form and mail with your check, payable to AAOC Multi-County Property Rights PAC, to AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Help AAOC Defeat Proposition 21!

FOR INDIVIDUAL CONTRIBUTIONS First Name _________________________________ Last Name_____________________________________ Physical Address ____________________________________________________________________________ City _____________________________________________ State _______________ Zip _________________ Email Address ________________________________________ Phone ________________________________ Employer _______________________________________ Occupation ________________________________ Name of Business if Self-Employed __________________________________ Check Here if Retired ______

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525 Cabrillo Park Suitepayable 125, Santa Ana, Multi-County CA 92701-5076 Please complete this form and mail withDrive, your check, to AAOC Property Rights PAC, Phone: 714-245-9500 Fax:Santa 714-245-9505 Web: www.AAOC.com to AAOC, 525 Cabrillo Park Drive, Suite 125, Ana, CA 92701.

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Analysis: The Covid-19 Emergency Should Not Lead To Rent Control

R

ent control in New York City began a hundred years ago as an emergency measure. Then it was overturned. Then it was brought back as part of price controls established during World War II, because there was an emergency. But 80 years later, New York City still has rent control. The almost century long maintenance of the policy is illustrative of how emergencies, real or not, can spawn interventions that long outlast the emergency. The endlessly beguiling temptation of trying to fix or democratize prices is once again dancing in front of politicians eager to please during COVID-19 response.

I am a visiting fellow at The Foundation for Research on Equal Opportunity (FREOPP) and they have published my analysis of rent control with some updates for COVID-19. The COVID-19 crisis could end up leading to price controls on housing that outlive the pandemic. Already in many states, including my own state of Washington,

state and local government have imposed price freezes on residential and commercial rents. One can easily see, based on the history I cover in the analysis, how these freezes may become permanent, and lead to making eviction bans permanent too.

In sharing this latest version of the analysis, I think it is important to emphasize two points. First, that consumers and governments want prices to stop going up — right now — is as understandable as passengers in an airplane wanting extreme turbulence to stop. In both cases, turbulence is not only uncomfortable it also feels life threatening. Inflation is most consequential to people who have fewer real dollars in their pockets or bank accounts; when prices “skyrocket,” these people and families lose the value of their dollar disproportionately. Inflation in housing in particular, undermines the social fabric, creating a feeling of uncertainty and crisis in households already deal-

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Apartment News

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August 2020

BY ROGER VALDEZ

ing with other financial hardships.

Second, the notion of democratizing price is something I highlight as a rationale behind price control. This is an entirely rational instinct and one that, on its face, might make a lot of sense if one believes that price is set by individuals or groups. The notion that housing price is fixed by a cabal of wealthy property owners is a common one, best illustrated by the myth of the empty apartment building. Wealthy people from China buy up property with cash, empty residents out of buildings, then because they’ve emptied so many units, the reduced supply means prices go up — then the owners can gouge desperate people on the verge of homelessness.

This myth is a myth in the worst sense of the word — it is more of a fever dream of a peculiar set of socialists. It is completely false — and racist. But if

Do you know…

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

one believes that price is set this way, then it makes sense to hold an election, have some people appointed by elected officials to sit down in a room and set price instead of the dark and shadowy figures that set it now. If price worked like the myth, I’d be the first to agree.

But it the price system decidedly does not work like that.

To return to the airplane analogy, price is nothing more than an altimeter, an important and useful measure.

Knowing one’s relationship to the ground is critical successfully surviving a trip in an airplane. It would be stupid to shake a fist at the altimeter and the people behind it while it is reading out something we don’t like. It would be even more stupid to demand that it read out an altitude we do like, rather than grabbing the yoke and pulling up.

Similarly, government can influence housing price with policy — allow more housing, of all kinds, everywhere, for people of all levels of income.

The good news about inflation is that we know its cause — too much money chasing too few goods. Or, in the case of housing, too many people chasing too few units. While Milton Friedman considers production a bit player in the inflation drama, in the housing economy, it has stolen the show.

This is because state and local government have one foot on the brake and one on the gas and are pressing them both to the floor; they limit production of housing with excessive zoning codes, and yet do things to stoke job creation.

I am profoundly concerned that as the government pours out billions of dollars to relieve Covid-19 income losses dramatically increasing the amount of money in the economy, local governments are in the process of imposing fiats like eviction bans and price controls that will increase risk and decrease production. When Covid19 is over, and prices begin to rise, will politicians take their foot off the brake?

Or will the production killing measures like eviction bans then be hallowed

political cows unavailable for sacrifice, thus insuring higher prices and calls for more inflationary interventions? The history of rent control provides an important lesson; once in place, such measures are very hard to remove.

About the Author: For the past twenty-five years, Roger Valdez has been involved in public policy in the areas of education, health, and housing. Most recently, he was housing director at a large regional non-profit, managing housing operations and development. At the same

time, he has been an advocate for progressive, supplyside solutions to housing scarcity, as lack of housing is what usually keeps cities expensive for poorer people and families. His background as a staff person for state and local elected officials, work in the non-profit sector, at a sustainability think tank, in political campaigns, and in the public health field have culminated in his work for Seattle For Growth, a housing and growth advocacy organization pushing for more housing supply for all levels of income in Seattle.

1048449

August 2020

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

If you don’t advertise, something terrible will happen…

nothing To discover the benefits of advertising in Apartment News magazine, contact Debbie DiBernardo at

(714) 245-9500

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Apartment News

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August 2020

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! 1502 French LLC Casa Sereno, LLC Dolce Vita Property Investments LLC

Jacob Eisenbach Larry Gage Thys Rentals

New PSC Members

B OP C

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

Sullivan Property Management Marco Vartanian 2101 E 4th Street, Suite 200A Santa Ana, CA 92705 (714) 541-0288 info@sullivanpm.com www.sullivanpm.com

BTUC

Run Credit Checks via the INTERNET 24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

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Featuring

Product & Service Council Members

Orange Coast Plumbing

Sullivan Property Management

Founded in 1977 in the family garage, Orange Coast Plumbing (OCP) is a family-owned business with dad, brothers, and several family members working at one time or another.

Today, brothers Joe and John serve as our General Manager and Owner, continuing the family legacy.

Much has changed since the 1970s but our core commitment to our customers has not, which is why we have grown and prospered, while others have come and gone. At OCP, we emphasize a white-glove concierge type of service for our clients, serving our loyal customer base all over Orange County. There isn’t a plumbing, heating, or air conditioning job that our team won’t take on, and we’re available any time for emergency services. We hold all the valid licenses and certifications to ensure our work has our guaranteed, highest degree of quality!

We invite you to give us the opportunity to win you over as a long-term client, by trusting us with your next home or business project or repair. We value our customers, because without them, we would not exist.

Sullivan Property Management’s mission is to make owning investment properties profitable and effortless. Our firm has been successfully serving multi-family apartment building, single family home and condo owners for over 44 years, blending operational expertise and industry-leading technology with a singular focus of serving owners best interests each and every day.

We provide a comprehensive array of property management services including:

What Makes Orange Coast Plumbing “Best-in-Class”?

Our team is committed to your property management company and the white glove service you want and expect for your residents.

We will support you on the job and provide you with superior care and a service company experience like you have never experienced before. We are offering you a true partnership and will be on the same page with you end-toend. We have 24/7 service and are easily reached anytime day or night. We always have an on-call technician available and more than one if necessary.

We have over two-dozen trucks in the county at all times for best-in-class response times. All of our technicians are highly trained on an ongoing basis.

If Orange Coast Plumbing can be of service to you, contact us at (714) 953-1111 or ocp@orangecoastplumbing.net.

For more information, visit www.orangecoastplumbing.net.

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August 2020

• Fast Leasing & Comprehensive Unit Marketing • Thorough, Post-COVID Resident Screening • Industry Leading Rent Collections & Rent Increase Management • Turnkey Maintenance & 24/7 Support • Effortless Monthly and Year-End Accounting In a post-COVID world, the complexity of residential property management has increased significantly. If you have questions or you are not receiving the service you expect from your current management provider, Sullivan Property Management is here to help. For more information, please visit www.sullivanpm.com.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Appliances Sales, Service & Leasing

Cabinets/Refinishing

A.S. Wise, Inc. Kastle Systems

ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp.

South Coast Construction & Repair The Door & Window Company

Accounting Services HMWC, CPAs & Business Advisors

Accounting Software Entrata HENRI Yardi Systems Inc.

Carpentry AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Asbestos

Acoustic Ceiling Removal

DryMaster HARBRO Emergency Services and Restoration

DryMaster

Asphalt Sales & Service

Answering Service

Rose Paving LLC

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Anyone Home Entrata

Attorneys

Cleaning Service

Law Offices of Sam Chandra, APC Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent David S. Schonfeld, A Professional Law Corp.

Wesierski & Zurek, LLP

Titanium Restoration Services Company

Antimicrobial Services BioSweepOC

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Cushman & Wakefield — The Bridge Multifamily Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath Zillow Group Rentals

Apartment/Student Housing ARIZE CallTek, Inc. Kairos Investment Management Company LaundryUp Red Capital Group Renter’s Legal Liability RokitNow Titanium Restoration Services Company Vesync

Carpet Sales & Service

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. CSC Service Works Excalibur Laundries L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. Cabinet Masters and Design California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team South Coast Construction & Repair Symmons Titanium Restoration Services Company

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Commercial Gas Grills AEI Corporation

Commercial Patio Heaters

Boiler Systems

AEI Corporation

Ameri-Cal Repipe and Plumbing, Inc. Bluefrog Plumbing + Drain of Orange County DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Communications CallTek, Inc. Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

August 2020

PSC Service Provider Directory — continued on page 52

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PSC Service Provider Directory continued from page 51

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. Harvest Landscape Enterprises, Inc. OC Concrete LLC Rose Paving LLC

Fire & Flood Restoration

AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing Smalley & Company WICR Waterproofing & Decking

BioSweepOC BluSky Restoration Contractors, LLC Commercial Restoration Company DryMaster HARBRO Emergency Services and Restoration Millan’s Restoration, Inc. PRC Restoration Restoration Management Company Service First Restoration Inc.

Drain Cleaning

Construction AAA Restoration AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction HandyCrew Services, Inc. Harvest Landscape Enterprises, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

Consulting Flood Relief Specialists ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

Content Restoration

Ameri-Cal Repipe and Plumbing, Inc. Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air LA Hydro-Jet & Rooter Service, Inc. Specialized Pipe Technologies Total Rooter & Plumbing

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Duct Cleaning Multi Team Services

Electrical HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Energy Management YoKartz LLC

Electric Vehicle Products & Services Yardi Systems Inc.

Environmental Consulting & Training

AMS Construction

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Countertops Buffalo Maintenance, Inc. California Bath Restoration

Do you know…

Deck Coatings, Magnesite Repairs, Waterproofing

AAOC is non-profit?

That means YOUR dollars come back to

YOU!

Flooring Interior Logic Group Property Services Urban Surfaces

Garage Doors Mesa Artificial Turf/Garage Doors

General Contractor Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration Service First Restoration Inc. S M Painting Corp.

Graphics Direct Signs and Designs

Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. BioSweepOC HARBRO Emergency Services and Restoration Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Handyman

Estate Planning Kimball, Tirey & St. John LLP Company

Evictions ReassureRent

Fencing & Gates Financial Planning HMWC, CPAs & Business Advisors

Fire Safety Black Bird Fire Protection, Inc.

Apartment News

Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Environmental Services

Buffalo Maintenance, Inc.

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Fitness Equipment

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Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

Heating & Air Conditioning Coast Plumbing, Heating & Air Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp.

OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance

Magnesite Repairs

Pest Control

Brian Berg Insurance Services, Inc. Brian Case Insurance Agency Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists FMN Capital Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Buffalo Maintenance, Inc.

Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Coasterra Pest Control Greentech Heat Solutions IPM Tech Pest & Termite Management Lloyd Pest Control Newport Exterminating Skyline Pest Control The Bee Man

Internet Services Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

Investments Morgan Skenderian Investment Real Estate Group Company

Janitorial Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. Cabinet Masters and Design California Bath Restoration Symmons

Landscapes/Hardscapes BrightView Landscape Services, Inc. Harvest Landscape Enterprises, Inc. Richard Cohen Landscape

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans Berkadia CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Red Capital Group Redwood Mortgage Sabal Capital Partners The Bank of Southern California

Lighting KD Electric Company

Mailboxes Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products Buffalo Maintenance, Inc. CallTek, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking Yardi Systems Inc.

Marketing Direct Signs and Designs Geiger Promotional Products Company Jetty RentVision Zumper

Mold Remediation American Environmental Specialists, Inc. BioSweepOC DryMaster HARBRO Emergency Services and Restoration Millan’s Restoration, Inc. Service First Restoration Inc.

Pet Waste Community Pet Solutions

Pipe Restoration Ameri-Cal Repipe and Plumbing, Inc.

Plumbing, Contractors & Supplies Ameri-Cal Repipe and Plumbing, Inc. Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Specialized Pipe Technologies Sustainable Solutions Int. Symmons Total Rooter & Plumbing

Pool/Spa Service & Repair Clear Expectations, Inc.

Moving & Mobile Storage

Private Investigations

Yardi Systems Inc.

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

Odor Removal BioSweepOC Millan’s Restoration, Inc. Specialized Pipe Technologies Strategic Sanitation Services

Outdoor Furniture & Refinishing Patio Guys

Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

August 2020

FPK Security, Inc.

Property Management AIM Properties Allen Properties API Property Management CallTek, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group Entrata JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments

PSC Service Provider Directory — continued on page 54

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PSC Service Provider Directory continued from page 53

Property Management (continued) Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software ARIZE Anyone Home Appfolio, Inc. HENRI Parking Boss Rentler RokitNow Vesync Yardi Systems Inc.

Reconstruction

Towing

A-Rising Builders AAA Restoration AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction Millan’s Restoration, Inc. Service First Restoration Inc. WICR Waterproofing & Decking

Dedicated Transportation Services TO’ and MO’ Towing

Recycling

Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program Southern California Regional Energy Network Company

Strategic Sanitation Services

Resident Screening Rentler Yardi Systems Inc.

Property Management Staffing & Training Approved Real Estate Career Strategies JWilliams Staffing NPM Staffing an InterSolutions Company PM Staffing Renoir Staffing, LLC The Liberty Group

1031 Crowdfunding, LLC Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Cushman & Wakefield — The Bridge Multifamily Team Direct 1031 Exchange DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

ADT Multifamily ARIZE California Safety Agency CallTek, Inc. FPK Security, Inc. USGI — Upland Group Village Patrol, Inc. Vesync Yardi Systems Inc.

Vending Machines

NPM Staffing an InterSolutions Company

Video Surveillance Alpha Video Surveillance Assure by Remote Ally Bastion Security Kastle Systems

Water Heaters California Rooter & Plumbing Coast Plumbing, Heating & Air DCM Services, Inc FAST Water Heater Company ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing

Approved Real Estate

AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

Smalley & Company WICR Waterproofing & Decking

Surface Restoration

Water Removal

AMS Construction

ATI DryMaster Millan’s Restoration, Inc.

Signage Direct Signs and Designs

Staffing Service

Sustainability/Green Energy NextLevel Optima

Tax & Financial Planning

CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

FMN Capital HMWC, CPAs & Business Advisors

Apartment News

Utilities & Sub Metering

Video Commercials

Real Estate Broker

54

Harvest Landscape Enterprises, Inc.

Entrata FunFlicks Outdoor Movies

Security Services/Patrol Services

Real Estate/Investments

Tree Service

Yardi Systems Inc.

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction ProWest LLC Royal Roofing.com (RWS&P, Inc.)

Argos Homes Systems McCarthy Roofing

Strategic Sanitation Services Valet Living

Resident Services

Roofing

Rain Gutters

Trash Services

Telecommunications Boingo Wireless, Inc. Cox Communications

www.aaoc.com

August 2020

Website Development/Online Advertising Apartment SEO

Windows & Doors Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors The Door & Window Company

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

1031 Crowdfunding, LLC Edward Fernandez 1 Spectrum, Pointe, Suite 320 Lake Forest, CA 92630 (844) 533-1031 edfernandez@1031crowdfunding.com A-Rising Builders Emma Zaboth 151 Kalmus Drive#H6 Costa Mesa, CA 92626 (949) 239-0198 emma@arisingbuilders.com — www.arisingbuilders.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

We provide home automation, security systems, keyless door locks & smart thermostats.

AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070 gspeicher@aeicorporation.com — www.aeicorporation.com

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Defining the commercial outdoor grill and patio heat experience since 1966.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 70 for the location of our ad.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

August 2020

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PSC Contact Index — continued from page 55

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com

Alpha Video Surveillance 50000 Birch Street, Suite 3000 Newport Beach, CA 92660 (702) 859-9020 d.martinez@aplhavs.com Ameri-Cal Repipe and Plumbing, Inc. Joe Caggiano 6900 Knott Ave., Suite J Buena Park, CA 90621 (714) 694-5954 americalplumbing@yahoo.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

See the Advertisers Index on Page 70 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Specializing in Multi-family, Affordable Housing & Home Owner Associations

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

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Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com

Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bastion Security David Raske PO Box 231239 Portland, OR 97281 (800) 783-5700 draske@bastionsecurity.com — www.bastionsecurity.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 422-0950 michael.thagard@berkadia.com BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Black Bird Fire Protection, Inc. Julie Eyssallenne 10282 Trask Ave. Ste D Garden Grove, CA 92843 (714) 310-6132 juliee@blackbirdfire.com Bluefrog Plumbing + Drain of Orange County 17165 Von Karman, Suite 106 Irvine, CA 92614 (949) 762-2000 orangecounty@bluefrogplumbing.net BluSky Restoration Contractors, LLC 2345 N. Glassell St. Orange, CA 92865 (714) 788-0197 jlinares@goblusky.com Boingo Wireless, Inc. Christopher Vargas 10960 Wilshire Blvd, 23rd Floor Los Angeles CA 90024 (310) 586-5180 multifamily@boingo.com Brian Berg Insurance Services, Inc. 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com Brian Case Insurance Agency Inc. Brian Case 6707 S El Camino Real San Clemente, CA 92672 (949) 716-3643 bcase@farmersagent.com

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

PSC Contact Index — continued on page 58

OC PROFESSIONAL PAINTING SERVICES

Painting Season Is Here Just kidding, it’s always a good time to paint exterior or interior in So-Cal. ~ Do you need your building painted? ~ Does your property need a little love?

Who do you know that needs paint inside or outside? ~ Paint your home ~ Paint your investment rental ~ Paint your vaulted ceilings

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

Call 714-966-3000 today!

Smart choices last a lifetime.

You pick the color and we make it happen, it’s that easy!

Change the Paint - Change Someone’s World

WOMAN OWNED BUSINESS LIABILITY INSURED

August 2020

WORKERS COMP INSURED

www.aaoc.com

LICENSE #1065254

Apartment News

57

PSC Contact Index —

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

continued from page 57

BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

Commercial and residential pest control.

See the Advertisers Index on Page 70 for the location of our ad.

TR APTMagazine AD 2002PRINT.pdf

1

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com Cabinet Masters and Design 931 East Ball Rd. Anaheim, CA 92805 (714) 722-4433 cabinetmaster2@gmail.com 3/5/20 1:05 PM

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CallTek, Inc. 2640 Main Street Irvine, CA 92614 (949) 767-9809 ron.turner@calltekcenter.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 70 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278 Coasterra Pest Control 1525 Mesa Verde Dr E #225 Costa Mesa, CA 92626 (714) 551-6730

58

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www.aaoc.com

August 2020

Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct 1031 Exchange 7900 East Union Ave, Suite 1100 Denver, CO 80237 (720) 358-1031 gflater@direct1031exchange.com

Direct Signs and Designs Stephen Flood 5151 Golden Foothill Pkwy, Suite 110 El Dorado Hills, CA 95762 916-941-8046 courtney@directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

PSC Contact Index — continued on page 60

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Cushman & Wakefield — The Bridge Multifamily Team Mark Bridge 18111 Von Karman Ave, Suite 1000 Irvine, CA 92612 (949) 372-4888 Mark.bridge@cushwake.com See the Advertisers Index on Page 70 for the location of our ad.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com August 2020

www.aaoc.com

Apartment News

59

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Suite 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

PSC Contact Index — continued from page 59

DryMaster Rachel Arndt 26021 Pala Dr., #150 Mission Viejo, CA 92691 (949) 492-1100 Info@drymaster.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 70 for the location of our ad.

FAST Water Heater Company 11715 North Creek Parkway South, Unit C-106 Bothell, WA 98011 (866) 554-2448 atyler@fastwaterheater.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Entrata 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com

FMN Capital John Merwin 26041 Acero Mission Viejo, CA 92691 (949) 455-0300 john.merwin@fmncc.com

We supply all financial needs.

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com

PSC Contact Index — continued on page 62

See the Advertisers Index on Page 70 for the location of our ad.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

60

Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

August 2020

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

NEW Stain Resistant Carpet

1

Vinyl Planks from

1

New Pad $ 30 Includes and Installation

$ 40 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

1

New Pad $ 50 Includes and Installation sq. ft.

sq. ft.

1

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

August 2020

www.aaoc.com

Apartment News

61

PSC Contact Index — continued from page 60

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 70 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 70 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HARBRO Emergency Services and Restoration Christina Winstead 2750 Signal Pkwy.

Signal Hill, CA 90755 (562) 528-8000 Christina.winstead@harbro.com Harvest Landscape Enterprises, Inc. Christy Babbitt 2339 N Batavia St. Orange, CA 92865 (714) 273-5335 christy@hlei.us – www.hlei.us

Landscape maintenance, Arbor care, irrigation management, landscape design & construction.

HENRI Dan Vonderheide 15230 N. 75th St. #1030 Scottsdale, AZ 85260 (262) 337-3999 dan@henrihome.com — www.henrihome.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

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Apartment News

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August 2020

ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com Interior Logic Group Property Services 14830 Desman Road La Mirada, CA 90638 (562) 222-2382 johnvirgin@interiorlogicgroup.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

IPM Tech Pest & Termite Management P.O. Box 890 Ontario, CA 91762 909-625-1720 george@ipmservicesnow.com Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 70 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kastle Systems 1090-1092 N. Tustin Ave Anaheim, CA 92807 (626) 238-3082 hchien@kastle.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 70 for the location of our ad.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

See the Advertisers Index on Page 70 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 70 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

Commercial, Personal & Health Insurance.

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Millan’s Restoration, Inc. Demetrius Lampkin 1415 E. McFadden Ave., Suite F Santa Ana, CA 92705 800-844-5419 info@millansrestoration.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Anything related to concrete

PSC Contact Index — continued on page 64

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Apartment Financing

• 2–4 units

• 5+ units

See the Advertisers Index on Page 70 for the location of our ad.

Multi Team Services Laura Wallis 1501 E. Orangethorpe Ave. #120 Fullerton, CA 92831 (949) 518-2125 Laura.Wallis@SteadfastCo.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 70 for the location of our ad.

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com August 2020

www.aaoc.com

Apartment News

63

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

PSC Contact Index — continued from page 63

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 70 for the location of our ad.

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com See the Advertisers Index on Page 70 for the location of our ad.

Parking Boss 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@parkingboss.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PM Staffing Claudine Kanjo 1050 West Lakes Avenue, Suite 225 West Covina, CA 91790 (310) 677-9000 claudine@pmstaffing.com — www.pmstaffing.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 70 for the location of our ad.

Promaxima Strength & Conditioning 5310 Ashbrook Drive Houston, TX 77081 (949) 880-7775 lberumen@promaxima.com ProWest LLC Tyler Abbott 22961 Triton Way, Suite B Laguna Hills, CA 92653 (602) 531-5683 protylera@gmail.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 70 for the location of our ad.

Red Capital Group Jim McArthur 19900 MacArthur Blvd., Suite 1150 Irvine, CA 92612 (949) 812-7964 james.mcarthur@orixrealestatecapital.com Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5658 sales@renoirstaffing.com Renter’s Legal Liability Bret Brockbank 280 South 400 West, Suite 220 Salt Lake City, UT 84101 (801) 994-0237 info@rllinsure.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com RentVision Meghan Kamran 1001 S 70th Street, Suite 201 Lincoln, NE 68510 (402) 617-8368 meghan.kamran@rentvision.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 70 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

PSC Contact Index — continued on page 66

64

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August 2020

VA N G UA R D

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OUR MISSION

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Contact SVN Vanguard for a property evaluation

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SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

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PSC Contact Index —

Skyline Pest Control 60 Maxwell Irvine, CA 92618 Ph: (949) 679-0701 jason@skylinepestcontrol.net S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

continued from page 64

Richard Cohen Landscape Tim Weber 20795 Canada Rd. Lake Forest, CA 92630 (949) 768-0599 tweber@richardcohenlandscape.com — www.richardcohenlandscape.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Smalley & Company 4935 E. Hunter Avenue Anaheim, CA 92807 (949) 444-4059 r.vandenbelt@smalleyandcompany.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 70 for the location of our ad.

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Sabal Capital Partners Joe Gomez 4 Park Place, Suite 2000 Irvine, CA 92614 (619) 508-9629 joe.gomez@sabal.com Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Specialized Pipe Technologies 13825 Cerritos Corporate Dr. Cerritos, CA 90703 (714) 258-0770 info@sptpipe.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 70 for the location of our ad.

Sustainable Solutions Int. 33251 S Garfield Ave. Los Angeles, CA 90040 (778) 999-2040 doug@sustainablesolutions.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 70 for the location of our ad.

Symmons Rob Bivens 7581 Hazard St, Ste B Westminster, CA 92683 (800) 796-6667 rbivens@symmons.com — www.symmons.com We provide multifamily loans to investors.

The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

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Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474 vilapatrol@aol.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com YoKartz LLC Olga Biedak 25 Waldorf Irvine, CA 92612 (858) 354-6924 olga@yokartz.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

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ADVERTISERS’ INDEX

Category

FLOORING, REPAIRS, TILE

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc.................................18, 37

California Rooter & Plumbing................................27

Carpet Crafts.................................................................61

See page 78 for alphabetical listings

ORCO Apartment Supply........................................33 Total Rooter & Plumbing.........................................58

HANDYMAN

PORCELAIN REFINISHING

AIR CONDITIONING & HEATING

CONCRETE MAINTENANCE & REPAIR

Buffalo Maintenance, Inc.................................18, 37

JM Air Conditioning & Heating............................10

AMS Construction......................................................62

OC Professional Maintenance Team...................57

PROPERTY MANAGEMENT

APPLIANCES—REPAIRS, PARTS, RENTALS

Buffalo Maintenance, Inc.................................18, 37

South Coast Construction & Repair....................39

JLE Property Management Inc.............................21

Lin-Ed’s Appliance Service & Repair...................66

C & C Paving Company, Inc....................................46

HEATING & AIR CONDITIONING

ProActive Realty Investments Inc........................56

ORCO Apartment Supply........................................33

CONSTRUCTION

R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

JM Air Conditioning & Heating............................10

Lee Walker Appraisals...............................................10

OC Professional Maintenance Team...................57

ASPHALT SALES & SERVICE

COUNTERTOPS

AMS Construction......................................................62

Buffalo Maintenance, Inc.................................18, 37

C & C Paving Company, Inc....................................46 ATTORNEYS

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc.................................18, 37

Duringer Law Group, PLC.......Inside Front Cover

Rash Yambo Decking & Stairs...............................70

BATHROOM RENOVATIONS

Buffalo Maintenance, Inc.................................18, 37 OC Professional Maintenance Team...................57 South Coast Construction & Repair....................39 BATHTUB REFINISHING

Bath Crafters....................................................................6 BLINDS

Apex Window Decor.................................................60 BOILER SYSTEMS

DCM Services..................................................................8 CABINETS/REFINISHING

Buffalo Maintenance, Inc.................................18, 37 South Coast Construction & Repair....................39 CARPENTRY

Buffalo Maintenance, Inc.................................18, 37

DOORS, WINDOWS

California Replacement Windows.........................7

Carpet Crafts.................................................................61 ORCO Apartment Supply........................................33 R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

Sullivan Property Management...........................72

Farmers Insurance —

RAIN GUTTERS

Theresa Simes Agency.............................................57

Argos Home Systems................................................30

Rey Insurance Services.............................................24 KITCHEN RENOVATIONS

South Coast Construction & Repair....................39 LEAK DETECTION

California Rooter & Plumbing................................27 LENDING

REAL ESTATE EDUCATION

Santiago Canyon College........................................49 REAL ESTATE INVESTMENTS

CBRE......................................................................Insert, 2 Pacific | Sotheby’s International Realty — Stanfield Real Estate Group.............................25 KW Commercial – Randy Combs........................17 Morgan Skenderian...................................................31 ProActive Realty Investments Inc........................56

DRAINS

Aarow Drain & Plumbing........................................70 California Rooter & Plumbing................................27 DRAPERIES/BLINDS/WINDOW COVERINGS

Apex Window Decor.................................................60

Bona Fide Mortgage..................................................63 Pacific Premier Bank..................................................11 Umpqua Bank.................................................................9 MAIL BOXES

South Coast Real Estate & Property Mgmt......43 SVN | Vanguard Commercial Real Estate Advisors — William Webster..........................65 Cushman & Wakefield — The Bridge Multifamily Team...........................14

R&B Wholesale Distributors, Inc. .......Back Cover

ORCO Apartment Supply........................................33

DRYWALL

R&B Wholesale Distributors, Inc. .......Back Cover

AMS Construction......................................................62

MAINTENANCE, REPAIRS, PRODUCTS

Sondance Painting.....................................................60

Buffalo Maintenance, Inc.................................18, 37

AMS Construction......................................................62

EARTHQUAKE RETROFITTING

OC Professional Maintenance Team...................57

Dale’s Roofing...............................................................64

Optimum Seismic.......................................................19

R&B Wholesale Distributors, Inc. .......Back Cover

Point Design Build......................................................49 ELECTRICAL

CARPETS

INSURANCE

MTD Kitchen.................................................................69

Block & Associates......................Inside Back Cover

Roberts Management & Investments...............30 South Coast Real Estate & Property Mgmt......43

AMS Construction......................................................62 Buffalo Maintenance, Inc.................................18, 37

Bath Crafters....................................................................6

Umpqua Bank.................................................................9

MOLD REMEDIATION

American Environmental Specialists..................56

AMS Construction......................................................62 Buffalo Maintenance, Inc.................................18, 37 ENVIRONMENTAL SERVICES

American Environmental Specialists..................56 EVICTIONS

National Service...........................................................55

Block & Associates......................Inside Back Cover

ROOFING

Guardian Roofs.............................................. Insert, 39 Imperial Roof Management...................................59 McCarthy Roofing.......................................................47 McCormack Roofing..................................................29

PAINT SALES & SERVICE

AMS Construction......................................................62 OC Professional Maintenance Team...................57 Rash Yambo Decking & Stairs...............................70

ACE Commerical Laundry Equipment, Inc......16

W. R. Gorman................................................................32

S M Painting Corp.......................................................66

UTILITY BILLING

Livable..............................................................................35 WATER HEATERS

California Rooter & Plumbing................................27 ORCO Apartment Supply........................................33

COLLECTIONS

Duringer Law Group, PLC.......Inside Front Cover

Sondance Painting.....................................................60

Block & Associates......................Inside Back Cover

FENCING & GATES

PEST CONTROL

AMS Construction......................................................62

Duringer Law Group, PLC.......Inside Front Cover

Buffalo Maintenance, Inc.................................18, 37

Access Exterminator Service..................................13

California Replacement Windows.........................7

68

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WINDOWS

17 4 5 E a s t 7 th S t. - 5 7 Uni t s

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE.

For over 10 Years, MTD Kitchen has proudly designed and produced successful kitchen, bath, and closet projects in the quantities and timeframes necessary for any large-scale multi-unit build. We produce American-made cabinets for apartments & multi-family properties, and provide full teams to support your project.

Phone (818) 918-2234 mtdkitchen.com/multiunit bids@mtdkitchen.com

August 2020

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69

ADVERTISERS’ INDEX

Alphabetical

See page 76 for category listings

Aarow Drain & Plumbing...........................................70

California Rooter & Plumbing...................................27

Optimum Seismic..........................................................19

Access Exterminator Service.....................................13

Carpet Crafts....................................................................61

ORCO Apartment Supply...........................................33

ACE Commerical Laundry Equipment, Inc.........16

CBRE.........................................................................Insert, 2

Pacific Premier Bank.....................................................11

American Environmental Specialists.....................56

Cushman & Wakefield —

Pacific | Sotheby’s International Realty —

AMS Construction.........................................................62

The Bridge Multifamily Team..............................14

Stanfield Real Estate Group................................25

Apex Window Decor....................................................60

Dale’s Roofing..................................................................64

Point Design Build.........................................................49

Argos Home Systems...................................................30

DCM Services.....................................................................8

ProActive Realty Investments Inc...........................56

Bath Crafters.......................................................................6

Duringer Law Group, PLC..........Inside Front Cover

Rash Yambo Decking & Stairs..................................70

Block & Associates.........................Inside Back Cover

Farmers Insurance — Theresa Simes Agency....57

R&B Wholesale Distributors, Inc. ..........Back Cover

Bona Fide Mortgage.....................................................63

Guardian Roofs................................................. Insert, 39

Rey Insurance Services................................................24

Buffalo Maintenance, Inc....................................18, 37

Imperial Roof Management......................................59

Roberts Management & Investments..................30

C & C Paving Company, Inc.......................................46

JLE Property Management Inc................................21

Royal Roofing...................................................................23

California Replacement Windows............................7

JM Air Conditioning & Heating...............................10

Santiago Canyon College...........................................49

KW Commercial – Randy Combs...........................17

S M Painting Corp..........................................................66

Lee Walker Appraisals..................................................10

Sondance Painting........................................................60

Lin-Ed’s Appliance Service & Repair......................66

South Coast Construction & Repair.......................39

Livable.................................................................................35

South Coast Real Estate & Property Mgmt.........43

McCarthy Roofing..........................................................47

Sullivan Property Management..............................72

McCormack Roofing.....................................................29

SVN | Vanguard Commercial Real Estate

DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

MTD Kitchen....................................................................69

Advisors — William Webster.............................65

Morgan Skenderian......................................................31

Total Rooter & Plumbing............................................58

National Service..............................................................55

Umpqua Bank....................................................................9

OC Professional Maintenance Team......................57

W. R. Gorman...................................................................32

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

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ApplyConnect revolutionized the industry by providing the first consumer-intiatied resident screening report available to real estate agents and landlords. This complete screening solution does not require a physical on-site inspection and there are no sign-up fees. The renter pays for the report online, which makes it FREE to agents and landlords.

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Tenant Eviction Unlawful Detainer

250

$

Uncontested plus costs, Standard Eviction ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

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State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

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• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com