September 2025 Apartment News Magazine by Apartment Association of Orange County

Apartment

The Multifamily SoCal Team

Apartment News

CALENDAR OF EVENTS

SEPTEMBER

1 - Labor Day

Monday, office closed

3 - CRHP #1

Wednesday, 8:30 aM–12 pM, online

4 - Legacy Planning Series: Class #1

Thursday, 6–8 pM, online

8 - Intellirent Screening & Marketing

Monday, 10–11 aM, online

9 - Committee Meetings

Tuesday, 9 aM–5 pM, online

10 - CRHP #2

Wednesday, 8:30 aM–12 pM, online

11 - Legacy Planning Series: Class #2

Thursday, 6–8 pM, online

16 - Board of Directors Meeting

Tuesday, 6 pM, online

17 - CRHP #3

Wednesday, 8:30 aM–12 pM, online

18 - Legacy Planning Series: Class #3

Thursday, 6–8 pM, online

24 - CRHP #4

Wednesday, 8:30 aM–12 pM, online

24 - General Membership Meeting

Wednesday, 7 pM, elks lodge, sanTa ana, see page 5

25 - Legacy Planning Series: Class #4

Thursday, 6–8 pM, online

OCTOBER

1 - CRHP #5

Wednesday, 8:30 aM–12 pM, online

2 - Legacy Planning Series: Class #5

Thursday, 6–8 pM, online

2 - Apartment Repair & Maintenance Series (Advanced)

Thursday, 9 aM–1 pM, Buffalo MainTenance, Buena park

6 - Welcome Home OC

Monday, 10–11 aM, online

7 - Domestic Violence Awareness

Tuesday, 10–11 aM, online

8 - CRHP #6

Wednesday, 8:30 aM–12 pM, online

Apartment News

9 - Apartment Repair & Maintenance Series (Advanced)

Thursday, 9 aM–1 pM, Buffalo MainTenance, Buena park

9 - Legacy Planning Series: Class #6

Thursday, 6–8 pM, online

14 - Committee Meetings

Tuesday, 9 aM–5 pM, online

15 - CRHP #7

Wednesday, 8:30 aM–12 pM, online

16 - Apartment Repair & Maintenance Series (Advanced)

Thursday, 9 aM–1 pM, Buffalo MainTenance, Buena park

16 - Legacy Planning Series: Class #7

Thursday, 6–8 pM, online

20 - NAA Western Region Legislative Advocacy Academy

Monday, 9 aM–5 pM, aaoc office

21 - Board of Directors Meeting

Tuesday, 6 pM, online

21 - NAA Western Region Legislative Advocacy Academy

Tuesday, 9 aM–5 pM, aaoc office

22 - CRHP #8

Wednesday, 8:30 aM–12 pM, online

23 - Apartment Repair & Maintenance Series (Advanced)

Thursday, 9 aM–1 pM, Buffalo MainTenance, Buena park

23 - Legacy Planning Series: Class #8

Thursday, .6–8 pM, online

23 - Riverside MultiFamily Mingle

Thursday, .6–8 pM, one11 apTs., corona, see page 45

28 - Sexual Harassment Prevention Training

Tuesday, 9–11 aM, online, see page 49

29 - CRHP #9

Wednesday, 8:30 aM–12 pM, online

29 - General Membership Meeting

Wednesday, 7 pM, elks lodge, sanTa ana

30 - Apartment Repair & Maintenance Series (Advanced)

Thursday, 9 aM–1 pM, Buffalo MainTenance, Buena park

30 - Legacy Planning Series: Class #9

Thursday, 6–8 pM, online

30 - MultiFamily Monster Mash— Bowling Tournament

Thursday, 6–8 pM, BoWlero, TusTin

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

The Resources You Want — The Representation You Need — Since 1961

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Denise Arredondo

n Second Vice President Stefanie Koslosky

n Vice President

Legislative Council Amy Fylling

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Christine Baran

n Immediate Past President Frank Alvarez

Directors

n Alan Dauger n Rick Roshan

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

“For It Is in Giving That We Receive.”

An inspirational prayer I have always revered is the Prayer of Saint Francis Assisi, first published in 1912. The prayer contains the following passage: “[F}or it is in giving that we receive.”

This passage reminds me of and reinforces my mantra of giving to others and helping my community. My time as an elected official, with Scouting of America, and with AAOC has proven to be—time and time again—spiritually enriching, not to mention professionally valuable and personally fulfilling.

Through my service to AAOC over the years, as a committee member and board member, including terms as Treasurer and President, I have been rewarded not only with a sense of fulfilling accomplishment but also with many lifelong friendships. One such friendship started in the 1990s when I met James “Jim” McClung of American Environmental Specialists, while dealing with a severe mold issue in one of

my apartments. As the years have progressed, Jim has continued to embody commitment to our community. I was humbled when he recently recommended me for a trustee position for the Northern California Scholarship Foundation, which assists deserving students and their families with financial aid for their college careers.

My intent in sharing this with you is to encourage you to further engage by fully exercising the benefits of your AAOC membership. Be sure to partake in the numerous educational seminars and membership events designed to connect you with like-minded members, whose livelihoods are also centered on the rental housing industry. You may even consider contacting me or our executive director, David Cordero, to serve on a committee, where everyone can benefit from your unique experience and specialized knowledge.

Committee service is an excellent opportunity to contribute your time and talent in support of AAOC, get to know and work closely with other owners, property managers, and supplier members, learn more about the association, and develop as an association and industry leader.

The AAOC Education Committee guides the development, marketing, and delivery of educational programming for the benefit and growth of the AAOC membership, and the advancement of the rental-housing industry. It also helps develop a bench of experienced, competent instructors for the classes,

workshops, and certification courses offered by AAOC.

The AAOC Legislative Committee reviews and discusses proposed legislation and assists in shaping the association’s legislative priorities and positions on local and state policy issues that affect the rental-housing industry. The committee is responsible for establishing recommended association positions for the consideration of the AAOC Board of Directors.

The AAOC Membership Committee assists in the association’s membership development and retention efforts, discussing these matters, membership trends, and how to meet the evolving needs of rental-housing providers.

The AAOC Events Committee assists in the development of special events throughout the year, that facilitate networking and business development between the association’s supplier and owner/operator members.

With confidence, I assure you that by giving your time and talents through committee service or by volunteering in some other manner, you will receive far more than you could have ever imagined.

Yours, very sincerely and respectfully,

John Tomlinson

Wednesday, September 24, 2025 • 7–9 p.m. General

State Legislative Session Recap

What Passed? What Didn’t? What’s at Stake in 2026?

Numerous Bills are Based on One Example

Yes, you read that correctly.

Recently, Jinah Kim moved to Ventura County for her son to attend a local high school. “Everything was fine until I asked [the homeowner association to approve] the removal obvious defect in my home when I was going through the renovation process in November,” the homeowner stated. They discovered a defect in the home that blocked the top of a doorway inside the dwelling. Upon discovery, the homeowner submitted a petition to the homeowner association board and its architectural committee. Those two entities quickly replied, “No, you cannot…” remove it and correct the problem. She instructed the contractor to proceed away. The HOA quickly responded and presented her with a $100 fine which she paid. The HOA followed up, however, and threatened her with a much larger fine of up to $500 per day if she did not restore the doorway back to its original condition.

This issue was widely publicized, and one state legislator amended their bill at the very end of its legislative course to cap HOA fines to $100 per violation—a reform whose purpose is to temper all HOA penalties.

And just in case you were curious as to the location of the doorway. Kim reports and documents that the doorway is within the interior walls of Kim’s home, “where no one else can see it.”

The HOA message to Kim: “If these issues are not resolved by July 10, 2025. The board reserves the right to con-

sider them as continuing violations, which may incur fines of up to $500 per day per violation in accordance with the association’s fine schedule.”

Kim’s response, “A $500 per day fine for removing a block in my doorway is the definition of heavy-handed. The way that they want to just put their (HOA board of directors) foot down and say, ‘We are the HOA, we told you not to do it and you did it, so we’re gonna (sp) fine you until you listen to us.’”

HOA’s cried out and observed that the caps may weaken enforcement.

Proponents on the other hand stated that reform was needed to control overreaching HOAs.

Anyone who owns a property in a HOA clearly knows that boards of directors can get a little ahead of their skis. And now, corrective legislation quickly passed and was signed by the Governor.

Again, one inadvertent misstep or an irresponsible “bad act” can result in remarkable consequences for the rental housing industry. One residential property owner that did not properly serve a summons has caused numerous statutory reforms. An owner that did not respond quickly enough to a complaint about a leaky toilet must now—along with other owners—respond to a tenant’s service complaint within 48 hours. Property owners that have “banked” increases in monthly rents now face the reality that they cannot do that any longer, or in the case of one local government’s law, now face limits on banking rents. Limits on banking rents have

more adverse consequences to tenants than anything. Kind acts of helping tenants have disappeared when it comes to rental increases.

Another issue, among many I might add, is SB 658. The bill would require Los Angeles County to develop a process for specified non-profit and governmental organizations to notify the County of their interest in purchasing real property impacted by the Eaton and Palisades Fires. Once the owner of property impacted by the fires sends a notice of the owner’s intent to sell the property, the County would be required to maintain a seller’s database, and non-profit developers in the state, community land trusts and other governmental agencies would receive notifications whereby those entities would have first right of refusal to purchase. Of course, there is no timeline for which those entities would be required to perform, the entities would not be required to show financial ability to purchase and, for that matter, those entities could be barred from increasing rents of newly built or substantially remodeled dwellings.

The list of issues is long and unresolved.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

• Bi-lingual staff

Tenant screening

Rent collection

Orange County Property Management is a family owned professional management company with over 30 years of trusted services and experience, that has been known as a recognized leader in real estate management industry in providing the highest quality management service at affordable rates. Our staff is composed of skilled managers who are trained to think as owners and use their entrepreneurial expertise to find effective solutions to all property-related issues so that the goals and needs of our clients and tenants are met.

• Online landlord and tenant portals

• Tenant screening

• Landlord/tenant interaction

• Maintenance supervision

• Inspections as necessary or by request

• Legal updates—local and state laws

• Bi-lingual staff

• Evictions and collections

• Prepare and file year end 1099’s

• 24/7 emergency response

• Advertising—extensive local and web presence

• Showings—7 days a week by appointment

• Rental agreement execution and enforcement

• Rent and security deposit collection

• Lease renewal negotiations

• Maintenance and “rent ready” repairs

• Financial record-keeping and bill paying

• Serving legal notices and legal proceedings

• Move-in and move-out reports

• Monthly financial accounting owner statements

ORANGE COUNTY LEGISLATIVE WATCH

The Intel You Need— That You’re Not Getting

We often wonder how to get the best intel on what the government is thinking about doing to the multi-family industry so that we may better prepare for what is to come. The truth is what is happening in those circles is easier to determine than you think. The key is knowing where to start.

First Step—Sign Up for Updates

This step is the easiest. Sign up for newsletters and updates. Each of the cities where you own or operate rentals has newsletters, announcements, council agendas, magazines, etc. On top of that, the local elected officials, along with the county supervisors, state legislators, and Congressional representatives who representative those cities also have newsletters and other communications that they regularly send out, which you can usually sign up for on their website.

If you need to know who the elected officials who represent you where you live as well as where you own or operate rental property, you can find them on the AAOC website at https://www. aaoc.com/your-elected-officials.

Now, for the real tip…you don’t need to read them all. Have an AI model summarize it for you and ask it to look for key words such as: Multi-family code enforcement, rental registry, rent control, tenants’ rights, and just cause eviction…then expand on your experience and add more terms as they come up—wherever you hear that “buzz word” add it to all of the agendas and

newsletters. If you need some ideas about how to do this, give us a call and we can walk you through it.

Bonus tip: Capture all of the elected officials’ social media feeds as well, and tell your AI to search their history of your posts.

Second Step—Join, Attend, Lead

Community leaders come from community involvement. Community involvement comes from being a part of the committees, commissions, events, and organizations that support that city. The key here is that all of these organizations need and want help.

You’re already a part of the Apartment Association of Orange County—and that’s a start.

Third Step—Learn and Interact

You will naturally learn about the issues that affect you the most simply by going through the previous steps. Along the way you will also identify different resources that will aid your understanding of issues. Keep with that—it will strengthen your command of the issues, opposition arguments, and why your suggestions are the most logical solutions to pursue.

The next piece to learn is who handles what for your issues.

Federal legislation, policy issues and departments are handled by your U.S. Senators and Representatives (Congress). Examples being HUD, Fannie Mae, Freddie Mac, Department of Veterans Affairs, Department of Agriculture

(Farm bureau loans), Department of Justice, Treasury, etc.

The legislation on the federal level begins with HR (House Resolution) or S (Senate Bill) followed by a number and an author.

State legislation, policy issues and departments are handled by your State Senators and State Assemblymembers. Examples being Department of Labor, Department of Real Estate, Department of Insurance, etc.

The legislation on the state level generally begins with AB (Assembly Bill) or SB (Senate Bill) followed by a number and an author. That tells you which house the legislation started in, and who authored the bill. There are other acronyms you may encounter such as ACA (Assembly Constitutional Amendment) and others which we will generally explain in our communications with you.

Local legislation, policy issues and departments are handled by your county supervisors or city council members. Examples being code enforcement, police and fire inspections, street regulations and repairs, graffiti abatement, etc. Sometimes there are housing departments within these municipal governments as well.

Interacting

Interacting is where people start to get cold feet. It is an unfamiliar act for many, but truthfully, it is much easier than

you’re making it out in your own mind.

Start Slowly

AAOC and any other organization you are interested in working with will send out detailed instructions on what to do when they have a call for action— but to be honest they try to make it as easy as possible with pre-written emails, scripts, and links to contact the right elected officials. Sometimes it’s as easy as clicking a link and hitting send.

You can take it up from there—consider adding personal examples and perspectives to the emails which will make them more personal and relatable. Provide some stats and figures about how these issues have affected you, customize the pre-written emails to include the original intended message—but in your words. Get familiar with communicating your beliefs.

Then, once you have sent your emails, consider calling the elected offi-

cials directly. We will often include phone numbers to the elected officials’ offices for you to call and deliver your message on policies of importance.

Use the same script or details provided and deliver the key points of the message—what the issue is, what your position is, and why you have that position.

Keep it simple, to the point, and direct. You’ll understand why when you consider your audience.

Know Your Audience

Here’s a little secret. The person reading your emails or answering the phone is looking to give the top-line information to the elected officials. Because you are not the only person calling in about issues. But the people who call in are the ones who are often heard fastest.

So, there is no reason to be nervous when you call them. They tend to not know every issue, so they are relying on your input to inform the elected officials.

You can simply say ,“Hi, my name is _______ and I am a constituent calling to register my position on ________ (insert issue)…” And that is honestly enough.

Should you desire, provide a little color—same as the details in the email you send. Make the issue understandable to someone unfamiliar with the issue so they can see how it affects people.

When You’re Ready, Take the Wheel

Here’s the thing. Elected officials are just people—no different than you or I. They’re making their way through this just like you and I. So, remember that when you think about how you address them.

Now, reach out to them—ask them to coffee, tell them you want to pick their brains on an issue. Get to know them as people. Maybe start with a city council member (they are easier to connect with) but eventually get to

Watch — continued on page 14

WINDOW & GARAGE DOOR SPECIALISTS

Questions & Answers

I have an apartment rented to two young men for the last three years. Recently, one approached me and asked how I felt about him getting a roommate. He never mentioned the other tenant leaving, so I assume they simply want to reduce their portion of rent by bringing in another person. It’s a large unit and, to be candid, I don’t really mind, but…the building falls under AB 1482 (The Tenant Protection Act of 2019) and I am a little concerned about creating a perpetual tenancy with revolving roommates that prevents me from going to market rent down the line. Is there a way I can prevent that from happening, while allowing them to take in a roommate?

The short answer is “yes”. However, this is an area in which you should be careful to avoid creating a tenancy with the new roommate. If you agree to allowing a new roommate, be sure to reserve your right to increase rents to market rate in a written document (e.g., a roommate agreement or addendum) signed by both your existing tenants and the roommate. Be sure the agreement includes a statement to the effect that you, the landlord, reserve your right to increase the rent when the last of the original tenants moves out. Moreover, be sure you don’t accidentally create a tenancy with the roommate by adding them to the lease, calling them a “tenant” in writing, or accepting any rent from them. The roommate should pay the original tenants any rent he or she owes, and your tenants should pay you, just as the lease

agreement states. In the absence of these precautions, you may not be able to raise the rent when the original tenant leaves.

I have several rental properties that have always remained at a “zero” vacancy rate. My husband passed away a couple of years ago, and I am now considering renting a bedroom in my house to another woman for some company. I would like to run an add and state that I am only open to renting to a female, but a friend of mine told me I could get myself into trouble by doing so. She said I am not allowed to discriminate based on gender, but I could have sworn I’ve heard you tell people at your seminars that I am allowed to do that in this situation. Can you clarify whether or not I can run an add stating only women should apply?

Your hearing is great! You have heard me say that, and I stand by it. While gender is one of California’s many protected classes and, in most situations, running such an ad would, indeed, get you in trouble, in this particular situation, state housing laws make housing preferences perfectly legal as long as there is only one boarder. Moreover, the legislature amended the state Fair Employment and Housing Law to state that advertisements for a boarder who is a specific sex are not considered a discriminatory act. Surprisingly, the Federal law has a similar provision. Nonetheless, it is important to under-

stand that while “sex/gender” preferences may not constitute discrimination in single boarder situations, all other protected categories remain in place, so draft your advertisement carefully to avoid accidentally limiting the other protected categories from applying.

I really hope I am wrong about this, but I just heard that a new law will require me to provide and maintain stoves and refrigerators to my tenants. Is that true?

Well…it might be. We will have to wait and see.

California’s AB 628, if passed, will modify the definition of “habitability” to mandate a stove and refrigerator for all leases entered into, amended, or extended on or after January 1, 2026. Additionally, to be a “habitable” unit, the appliances must be maintained in good working order, capable of safely generating heat for cooking purposes and safely storing food. Furthermore, the landlord will be required to repair or replace any appliance subject to recall by the manufacturer or public entity within 30 days of receiving the recall notice. Luckily, the parties to the lease can agree at the inception of agreement that the tenant will provide and/or maintain their own refrigerator, (but not the stove—the landlord will remain responsible for that). September 12 is the last day for the legislators to pass their bills, then the governor has until October 12 to either sign or veto

them, so stay tuned.

I recently heard from another landlord in Los Angeles County that the County Supervisors up there just passed a new law that requires landlords to install the necessary equipment to maintain an interior temperature of 82° in their apartments. He also mentioned that he thinks the state of California is going to pass the same law, making every landlord in the state responsible to prevent temperatures in their rental units from going past 82°. Is California really considering that? If so, will I need to install a/c units in my Huntington Beach 4-plex?

It is true that Los Angeles County passed a new indoor air temperature mandate requiring ALL rental housing providers to maintain 82 degrees Fahrenheit or cooler for all “Habitable” rooms in the rental unit. So, what is a “Habitable Room”? Any room used for living, sleeping, eating, or cooking. It does NOT include “spaces” like bathrooms, hallways, and storage areas. Maybe more importantly, landlords will be required to allow renters to install window air conditioning units or other cooling devices at the renter’s expense, provided the installation is done according to code, and the tenant must provide their landlords at least five (5) days written notice of their intention to install such window air conditioning units or other cooling devices. However, California has not yet followed suit.

Still, there is a bill (SB 655) that formally declares it to be California’s established policy that all dwelling units are required to be able to attain and maintain a “safe maximum indoor temperature”. However, the phrase “safe maximum indoor temperature” is undefined at the moment.

The bill also directs state agencies to consider this policy when revising or adopting regulations and to implement

Q & A — continued on page 14

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programs to address extreme heat risks in residential units. The proposed law is based on the belief that the growing threat of extreme heat and its impact on public health requires agency action and, therefore, it mandates that state agencies and departments incorporate this “safe temperature policy” into their regulations. That is what your friend saw play out in Los Angeles, and what landlords throughout California can anticipate moving forward. However,

nothing has been passed on a state level yet, so, as of now, you are safe.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing

landlords exclusively in evictions. The firm may be reached at (626) 294-0500 or toll free at (855) 285-2230. Visit our website at www.MBrennanLaw.com for more information. know all your elected officials—even the ones you disagree with—as they can sometimes be your best advocate.

When it comes to scheduling time with state or federal elected officials, it becomes a little more complicated. Most have websites where you can request a meeting for scheduling. They are often at community events Thursday evening through Sunday, and the rest of the week they are usually at the state or national Capitol when in session. They also publish a calendar on the state legislative and Congressional websites of when they are in session and when they are in district work periods (often referred to as “recess”—but there is no “recess” about it!).

As was mentioned—they’re normal people—free to approach them as such!

Step Four—Get Your Advanced Degree

Ok, not really, but there are further resources you should be aware of to advance your ability to effectively advocate for the issues that matter to you.

Advocacy Academy—NAA offers an advocacy academy each year to teach members how to become better advocates.

Candidate Academy—both Republican and Democratic parties offer training on how to run for office.

• Chambers of Commerce Leadership Series—check your local chambers of commerce to see if they offer leadership training. These resources are ways you can go from informed to truly involved, and making a difference for your business. For more information, email advocacy@aaoc.com.

DEAR MAINTENANCE MEN

Dear Maintenance Men:

Can you give me a rough outline of a preventive maintenance program?

John

Dear John:

Great question. It is never too late to start a preventive maintenance program. You will find that during this scheduling process many deferred items will rear their ugly heads but stay focused and steadfast on your priorities—“one job at a time.”

Here is a brief list of important items to check/repair/replace before moving on to the preventive/corrective/routine maintenance items.

Smoke/CO Detectors—Make sure your smoke/CO detectors are working and located properly in regard to your units’ bedrooms, halls, living room areas, and most importantly layout.

Plumbing—Inspect all units and take list of supply water leakage at faucets, toilets, etc. to include water instructions, spillage problems at bath walls, floors, etc. Do not fail to inspect wastewater leaks that can damage the building structure. Check proper operation of the water heater recirculation pump operation.

H.V.A.C—Have a licensed and insured

H.V.A.C professional inspect and/or repair non-functional or damaged appliances. Note: Call the gas company to inspect and test for the presence of carbon monoxide.

General Unit Conditions—Make a list of the general unit condition including blinds, carpet paint, counter tops, appliances, door stops, holes in wall, housekeeping, doors, toilet seats, shower doors closet doors, etc. Note: Later at home or office, use multi-colored highlighters to color code priorities in each individual unit as you read through your notes. This will make it easier when consolidating your exterior/interior priority list. Example: Red = Priority 1; Blue = Priority 2; and Yellow = Priority 3.

Fire Extinguishers—For proper amount/ type for units and utilities. Note: Have a licensed/certified fire extinguisher company check charge and location.

Recommendation:

• Before you decide to make repairs or replace broken or damaged items, attempt to determine how they were damaged.

• Check length of tenancy as a guide of normal wear and tear.

• Check current security deposit to determine whether your new investment on repairs to said unit is protected. Example: Long-term tenancy may only have a $200 deposit, but you have $1,400 worth of repairs.

This brief but important list should keep you busy. But it’s a great start.

Dear Maintenance Men:

My building sits on a raised foundation. The other day I happened to find a support post to be in questionable condition. I’d like to replace it. Is this a “Do It Yourself” project or should I call a professional? Michael

Dear Michael:

Your building is supported by what is called “conventional wood floor framing.” This type of framing consists of the following systems beginning from the ground up:

1. Footing

2. Concrete pier block

3. Foundation post

4. Girder

5. Floor joist

Before you make the decision to do it yourself, call a professional to confirm the issue and to check for unseen damage. It is best to be informed about what exactly you are about to tackle.

Call a professional to estimate the cost of replacement and have them describe the procedure and method of replacement. If in doubt about your ability to perform the work, leave it to the professional.

Now, if you’re up to the task, use the following safety procedure before you start the work.

• Understand that the foundation post supports a considerable amount of

load—the dwelling and everything in it.

• It is extremely important to have another person at the exterior in case of emergency.

• Proper lighting

• Eye protection (you will most likely be looking up)

• Dust masks, gloves, etc.

• Use two (2), three-ton hydraulic jacks for temp shoring of girders, placed approximately 2 feet on either side of the pier block.

Now, follow this simple procedure.

1. Choose a pier block that has straps that your new foundation post will be secured to

2. Measure the length of your new pier block and calculate the distance from new pier block to girder. Cut the foundation post to fit snug between your new pier block and girder.

3. Using a foundation post to girder T-strap, nail and bolt your T-strap connecting your foundation post to the girder.

Tools Required:

• Circular saw

• Hammer

• 5lbs. Sledge (for minor forcing foundation post between girder and pier block)

• Chisel

• (2) 3-ton hydraulic jacks

• Drill and drill bits for pre-drilling bolt holes

Dear Maintenance Men:

I have a nine-unit apartment building with a 100-gallon water heater that serves all the residents. The problem is that only the nearest units to the water heater get hot water. The units at the other end of the building must wait

longer to get hot water. The heater seems to be working and producing hot water. How do I solve this dilemma? David

Dear David:

Sounds like your circulation pump is not working properly. Calcium or hard water deposits in the water heater and lines may also aggravate this problem. The circulation pump’s job is to bring hot water to all the units at the same time. When the pump is not working

or is clogged, the hot water will take much longer to get to the units that are furthest away from the heater.

The first step is to determine if the pump is working. Locate the pump near the water heater, check that the motor is plugged into an electrical outlet.

Next, touch the water lines on either side of the pump and determine the temperature. If it is working properly,

Maintenance Men — continued on page 22

Thinking of Buying or Selling? Think Long Term

“Only

When I first started in real estate over 20 years ago now, I remember one of my first sales managers responding to the question, “is it a good time to buy?” “Always,” he would say. The response was cringey and admittedly, I felt it was flaky and insincere. Sure, his livelihood depended on it, but it was more the presentation than the actual substance of the statement. Why? Well, because there are always opportunities and you can always find value—in any market. Sure, the fundamentals may be better or worse depending on the markets and the economy, but if you follow the market and know what you are looking for,

you are better able to identify these opportunities when they do present themselves.

Last month, I shared my own view that now is not a good time to sell. Sure, rates are not bad, though not at prior lows, and rents are still on the rise and this dynamic has really been what’s held investment property values up. But inflation is real and rising costs for things like insurance and other large capital items are impacting buyer underwriting. When confronted with pro-forma expenses in today’s market and the impact on their potential net proceeds, discretionary sellers are rightly choosing to hold off. What this means is that, with the exception of the occasional irrational or unrealistic seller, we tend to see two types of sellers active today: forced sellers and opportunistic sellers.

Buyers who think it’s the great recession and sellers who think it’s 2021 are neither buyers nor sellers. They’re dreamers. But buyers who can quickly identify value and understand how to quickly and effectively implement their business plan at a property are finding opportunities in markets like today. Focus first on cost metrics, then look at return metrics, and understand what it will cost to get to where you need to be from a rent and return perspective. Is it worth it?

In contrast to my former sales manager, Warren Buffet once said, “I never have an opinion about the market because it wouldn’t be any good, and it might

interfere with the opinions we have that are good.” This is the right approach for investments of any kind. Rather than try to maneuver or manipulate conditions over which you have no control, just focus and think long-term. Do your research and think less about timing the market and more about understanding the opportunities available in the marketplace. As an operator, it’s about understanding your rents and what you can charge; your expenses and what it will cost to operate the property. What can you do or accomplish with a particular asset that someone else could not or would not?

Investments of any kind, not just real estate, are subjective and speculative. So, identify current opportunities, project for the future, and think long-term. But first, understand your secret sauce or that of your partners to determine whether the investment you are considering is right for you. This will help get you past your perception that there’s no opportunity in today’s market and better understand how you can maximize the opportunities that you do find.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 23.

Estate & Legacy Planning Q&A Series

Legacy Planning: Traits for Success & Red Flags to Heed

As I reflect on my years of experience in legacy and estate planning, I’ve come to learn a lot about the intricacies of legacy planning. By contrast, traditional estate planning is about assets and taxes, important for every family with a net worth over $209,000 or anyone owning real estate in California to avoid probate. But legacy planning is far more intricate. It is beyond the assets, and into the more emotional and intangible

FIDE MORTGAGE

aspect of your life. It requires communication, careful thought, and an understanding of what wealth represents beyond financial value.

I’ve recently had an epiphany; legacy planning might not be the best path for every family! As painful as it may be, a lack of communication and a more secretive approach to an estate plan could be the best route for some families. The heart of legacy planning is communication and sharing—sharing of values, plans, and desires. It works best for families that are ready for it, those that possess emotional maturity, shared values, and the communication skills necessary to make it successful. For others, the process could backfire, deepening existing rifts instead of strengthening familial bonds.

In this article, I want to share some of the key traits that make legacy planning a good fit, as well as the red flags to watch for. These insights have been shaped by my own experiences and by working closely with families navigating these decisions. The goal is to help you assess whether legacy planning is right for you and your family, and if so, how to approach it thoughtfully.

For Heirs: Traits That Support a Successful Legacy Plan

Humility & Gratitude: Inheritance is not a right; it’s a gift—built over a lifetime of work and sacrifice. An heir who views inheritance as compensation or entitlement is a red flag. Grateful heirs recognize the effort that went into creating and

BY TIM GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR/ AUTHOR

maintaining the estate, and they approach it with respect and appreciation.

Respect for the Grantor’s

Life and Wishes: Assets come with history, love, and effort. They are not just financial vehicles—they are someone’s life achievement. Heirs who dismiss the grantor’s intentions or emotional attachment to assets create friction that could undermine the family’s legacy.

Empathy Toward Siblings and Co-Heirs: Everyone’s view feels valid to them. Success in legacy planning depends on finding common ground, listening to others, and respecting their perspectives. Inflexibility, personal scorekeeping, or ongoing resentment between siblings can create lasting harm to relationships and the family’s legacy.

Ability to Compromise and Collaborate: Joint ownership of assets requires a mindset of shared stewardship. It’s a business partnership that needs structure and cooperation. Resistance to shared responsibility or collaboration on decision-making is a major red flag, signaling a lack of commitment to managing the estate in the best interests of the family.

Self-Awareness: Being honest with yourself about your emotional, financial, and logistical capacity to participate in coownership is crucial. Saying “yes” out of obligation, guilt, or expectation without understanding what’s involved will only

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lead to dissatisfaction and resentment.

For Grantors: Traits That Support a Thoughtful Legacy Plan

Realism About Your Heirs: Your children are not perfect reflections of your dreams. They are individuals with their own values, goals, and limitations. Legacy planning requires a realistic understanding of who your heirs are, not who you hope they will be. Designing a plan based on idealized versions of your children rather than their true nature is a recipe for disappointment.

Clarity and Consistency: A clear and consistent plan is crucial to reduce confusion and potential conflict. If your estate plan contains mixed messages or changes frequently, it can lead to suspicion and doubt among your heirs. Frequent revisions or emotional decision-making under stress can create unnecessary confusion. It’s important to communicate your intentions clearly and consistently.

Fairness, Not Necessarily Equality: Equity may mean different treatment based on need, contribution, or past arrangements, but this must be wellcommunicated and understood by all involved. Assigning unequal distributions without clear explanation or written context can cause friction and resentment among heirs. Transparency and communication are essential to ensure that everyone understands the reasoning behind decisions.

Avoid Assigning Emotional Value Without Flexibility: While you may have strong emotional attachments to specific assets, your heirs may not value them in the same way. This doesn’t mean they’re ungrateful—it simply means they are being honest. Expecting your heirs to feel the same emotional connection to your home or business without open conversations about these assets will set you up for disappointment. Be prepared to listen and under-

stand their perspectives.

Understanding the Burden of Joint Assets: Gifting property or business interests creates a partnership between family members. This requires structure, governance, and a commitment to making decisions together. Assuming love alone will make joint ownership work without a formal structure is an unrealistic assumption. Be sure to outline clear guidelines for decision-making and governance before transferring assets.

The bottom line is legacy planning is about more than just passing on wealth; it’s about creating a meaningful transition of values and assets. It requires maturity, emotional intelligence, and the ability to communicate effectively with family members. If a family isn’t ready for that level of engagement, it may be better to simplify the plan. In some cases, liquidating assets, appointing neutral fiduciaries, or distributing shares without joint ownership may be the most practical and effective approach.

Not every family is suited for legacy planning, but with the right preparation, the right attitude, and the right people involved, it can be a powerful tool for preserving wealth, values, and relationships for generations to come.

In the next article, we’ll dive into more myths surrounding estate planning and legacy management. We’ll uncover common misconceptions and share practical strategies for navigating the complexities of legacy planning, helping you build a lasting legacy that reflects your true intentions. Stay tuned as we continue this journey together.

About the Author:

Tim Gorman is a licensed Real Estate Broker, principal of Gorman & Associates, published author, instructor, and seasoned entrepreneur with decades of experience. A CPA (inactive), Tim brings a wealth of knowledge to his work. His first book, Tangled Legacy, debuted as a #1 New Release on Amazon in multiple categories. His newest book, “Building Blocks to a Complete Estate Plan” is a workbook aimed to put the learnings of the class and the book into motion.

the lines should be warm or cool to the touch, not hot. If the pipes are hot or very hot to the touch, then the pump is not working.

If the pump does not spin when plugged in, it may need to be replaced. If the pump motor is working, the pump may be clogged with debris. Remove the pump and clear out the lines. Take care to clean the line from the pump to the water heater. This is generally the problem.

While you have things apart, this is a good time to clean out the calcium deposits in the water heater, which caused the clog in the first place. Water heater clean outs should be done at least once a year.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Could Your Building Be Red-Tagged After the Next Quake?

Nobody knows exactly where or when the next major earthquake will strike, but we do know that quakes are inevitable in California and many other states.

It’s also clear what types of buildings will likely suffer the most damage from seismic shaking.

Beyond these basic points, it’s always best to assess your apartment building’s specific risks by having it inspected by a qualified engineering team to identify its unique strengths and weaknesses.

Building failure is the primary cause of death, injury, and property loss suffered from earthquakes.

Many structures considered safe 25 or more years ago have since been proven very vulnerable to violent ground movement experienced during major quakes. Even smaller quakes can weaken buildings over time to cause critical failures. Scientists and engineers have pinpointed five main building types that present significant risks to building owners, tenants and communities.

Earthquake risks in Orange County

Active earthquake faults in Orange County run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda.

And the hillside communities of Laguna Beach, San Clemente and Santiago Canyon are prone to landslides that can be triggered in a major earthquake, potentially undermining the foundation of a building, or sliding into one.

Liquefaction areas can be found throughout the county, most notably wherever water flows either above or below the ground such as in the aquifer-rich region of central and coastal Orange County, Garden Grove, Santa Ana, Irvine, Huntington Beach, and Yorba Linda, to name a few.

Given these findings, income property owners should consider several economic factors when weighing the cost benefits of a seismic retrofit. These factors include potential loss of income, loss of equity, bankruptcy, and liability associated with damage, death and injury caused by earthquakes.

1 in 16 buildings compromised

Officials estimate there are as many as 300,000 structures in Southern California standing today that could crumble or collapse in an earthquake. These numbers equate to one in every 16 buildings, according to a United States Geological Service assessment.

In fact, buildings in the Greater Los Angeles area (which encompasses Los Angeles, Orange, Riverside, San Bernardino and Ventura counties) have up to a 5% chance of being damaged by an earthquake this year, according to the USGS.

These vulnerable structures include but are not limited to:

• Soft-story structures built before 1978

• Unreinforced masonry built before 1933

BY ALI SAHABI

• Concrete tilt-up built before 1980

• Non-ductile concrete built before 1977

• Steel moment frame built before 1996

If your building falls within one of these categories, you should arrange for an engineering study to assess the structure’s unique circumstances, which will include its structural design and composition, as well as soils composition and proximity to nearby fault lines.

The benefit of knowing your risks

An engineering study of your property can help establish clear parameters of your risk. This information will help you determine the best course of action to guard against the impacts of a major earthquake.

This information may lead you to seriously consider earthquake retrofit upgrades that enhance structural safety and provide several benefits to property owners.

• Protect your equity in your building

• Guard against liability for owner’s negligence

• Preserve your cash flow from the building

• Avoid demolition and environmental cleanup costs

• Qualify the property for financing or re-financing

“I’ll Sue You!” Casual Threat, Serious Consequences

It’s a phrase that housing providers hear far too often: “I’ll sue you!”

These words are flung casually by tenants as if they’re a default response to any conflict, big or small. Whether it’s a notice to fix a lease violation, an attempt to collect unpaid rent, or even a simple request to comply with community rules, it’s not uncommon for property owners to find themselves facing threats of legal action—even when they’ve done everything in their power to provide a clean, safe, and well-maintained rental home.

The reality is, these threats—though often empty—, carry enormous weight for housing providers. The legal system has become increasingly complex, filled with countless tenant protection laws that often create a lopsided dynamic where property owners are burdened with immense liability, while tenants face little risk in making baseless claims.

A Legal Minefield for Housing Providers

California is a case study in how intricate and one-sided the legal landscape has become. Laws like the Tenant Protection Act (AB 1482) limit rent increases and impose “just cause” eviction requirements, even for smaller property owners who might only have two to four rental units. Senate Bill 567 (SB 567), enacted in 2024, adds even stricter penalties for any perceived violations of tenant protections, including significant fines and potential lawsuits.

Additionally, local ordinances layer on even more rules. Cities like Santa Ana, Los Angeles and San Francisco have their own rent control measures and

tenant relocation assistance requirements. For a housing provider, a simple misstep—like an improperly-worded notice or a minor, technical oversight in following procedural timelines—can lead to legal action, hefty fines, and a battle in court.

Many of these infractions are highly technical and easy to inadvertently trigger, even for the most diligent housing provider. Meanwhile, a tenant could fall months behind on rent, inflict thousands of dollars in property damage, or even engage in illegal activities on the premises, yet the process of recovering those losses is a steep and uncertain legal uphill climb, with little guarantee of restitution.

The Lopsided Reality

Let’s be clear—tenants absolutely deserve to have their rights protected and to live in safe, habitable conditions. The problem arises when the balance tips so far that housing providers are left vulnerable to frivolous threats and extortion-like tactics. For tenants, there’s often no financial consequence to making false claims or leveling baseless lawsuits. For the property owner, defending against even a frivolous claim can result in thousands of dollars in legal fees, endless hours of stress, and the potential risk of a sympathetic judge siding with a tenant who “just didn’t know better.”

In many cases, tenants who threaten lawsuits are simply trying to avoid accountability. A tenant who receives a legitimate notice to cure a lease violation —say, for unauthorized pets or sublet-

BY MERCEDES SHAFFER

ting—might respond with an aggressive “I’ll sue you!” rather than addressing the issue. The housing provider, knowing the legal hurdles and financial risks involved, often feels cornered and powerless, choosing to tolerate the behavior rather than enforce the lease.

A One-Way Street of Accountability

Perhaps the most frustrating aspect for property owners is the glaring imbalance in accountability. If a housing provider fails to make a timely repair, they can face legal claims for habitability violations. But when tenants cause substantial damage—broken appliances, holes in walls, severe negligence—the process of collecting restitution is arduous and often fruitless. Small Claims Court offers little relief, and judgments are rarely enforced.

Even in cases of non-payment of rent, recent legislative changes have made eviction proceedings lengthy, expensive, and tenant favored. Housing providers who rely on rental income to cover their mortgage, taxes, and maintenance are expected to shoulder months of losses while navigating an increasingly bureaucratic eviction process.

The Human Cost of Empty Threats

For housing providers, these frequent “I’ll sue you!” threats aren’t just an annoyance—they’re a source of chronic stress. They foster a climate of fear, hesitation, and resentment. Many small property owners are retirees, families managing a few rental units for supple-

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mental income, or first-time investors. They are not mega-corporations with teams of attorneys on standby. Yet they’re treated with the same level of scrutiny and are held to near-impossible standards of legal perfection.

The unfortunate consequence of this environment is a shrinking pool of willing housing providers. Many are choosing to sell their properties or exit the rental market entirely, exacerbating housing shortages and driving rents higher for everyone.

Moving Toward Equal Protection

Housing providers are the foundation of the rental housing market—they take on the financial risk, provide the homes, and uphold the standards of living. It’s time for change—change that ensures equal protection under the law

for both tenants and property owners. A system where responsibilities are respected on both sides, and legal threats are reserved for legitimate grievances, not used as leverage against those who make housing possible.

About the Author:

Mercedes Shaffer is a multifamily broker with REAL, and if you have questions about buying, selling or doing a 1031 exchange, her team serves Los Angeles and Orange County and can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit their website at InvestingInTheOC.com.

BRE 02114448

This article is for informational and discussion purposes only and does not constitute legal advice. As a real estate broker, the author is not licensed to provide legal counsel. For legal matters, please consult a qualified attorney.

• Qualify for insurance coverage

• Enhance the overall value of the

• Enhance the marketability of units to tenants concerned with

Most apartment owners have worked very hard for their property. Rental income may be what they rely on for their retirement or mortgage payments. It’s smart to protect these investments.

Understanding potential earthquake risks to your building is an important step in protecting your financial health and well-being.

About Optimum Seismic, Inc.: To learn more about these risks and your options for protecting your rental property, visit optimumseismic.com or call 833-978-7664.

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Estate and Legacy Planning Never Ends.

As Our Families Change, So Must We.

Do you have your family’s future worked out? Your children may go to college and then go to work for a major corporation or company, the government, a non-profit, or other business. Some may continue the family business or start businesses of their own. Others may pursue career paths as artists, entertainers, content creators, service professionals, or some other line of work.

And, for us multi-family housing providers, we know our property investment is the goose with the golden egg that will give, is currently giving, or has already given them their start in life. However, our heirs spurn the thought of one day taking over the ownership and operation of our apartments or single-family rentals, which I’m sure perplexes, disappoints and frustrates many of us—greatly.

Take heart. As your children mature, they can change.

I have three grandchildren who live

on the East Coast. It is difficult being a long-distance grandma and not having much opportunity to help shape them. When they were teenagers, it was obvious they had no interest in future ownership of rentals.

As I write this, I realize I should tell you other aspects of our transitions. Every family is different, but you may get some perspective for your own family, from my path.

I’ve attended AAOC’s “Passing the Torch” seminars in the past. I pondered. I asked my son what he was doing or thinking about regarding his investments. He had purchased some apartments in lower-income cities in New England—a tough endeavor—and answered that he would be selling his apartments because he is working so hard and his children don’t appreciate it. Although this is not a good plan in California, it was a good solution for him. I reacted immediately with, “Bingo! I just found my estate plan.” I would sell some apartments for

the same reasons.

BY JULIA ARAIZA

As we know, if we sell outright, we pay 33.3% capital gains tax, losing onethird of the value we worked for so hard. I was able to do a 1031 exchange into a passive investment, thanks to networking within AAOC. I divested enough to make my life easier, to gain more leisure time, and keep a cash flow that I could live on.

Now, back to the grandchildren. They are now in their twenties. I began writing to them about finances—and they listened. I told them about the escalator of inflation; how owning property can increase your net worth from year to year. I suggested that they think about buying real estate.

Grandchild #1 was paying rent on a studio. He decided to buy a condo at the age of 26. He picked one near universities, so he can use it as a rental in later years. Grandchild #2 and her husband are searching for a home, which they will be able to afford because of my having invested. Grandchild #3 is the biggest surprise. He is the shyest one, and last to attend college, but he is the one who is clamoring to enter the rental industry. As I said, families change!

I’m taking this opportunity to share insights into my own family situation to offer reassurance that your family members who seem disinterested in carrying on your legacy as a rental property owner and housing provider will eventually come around. Don’t give

The Hidden Cost of Regulations: How Policies Are Driving Up Rent

The Big Picture

America’s housing affordability crisis is a growing challenge, impacting millions of renters across communities nationwide. To better understand the financial impacts of rental regulations, the National Apartment Association (NAA) and the National Multifamily Housing Council (NMHC) cosponsored two studies conducted by Metrosight that provide data-driven insights for policymakers and housing providers.

The first study, Behind the Cost of Rent, quantified how specific regulations such as source-of-income laws, just-cause eviction laws and right-tocounsel statues and resident screening restrictions increase operational costs and reduce revenues for housing providers. Building on this foundation, a new study, Regulation and Rents, examined whether these increased costs

lead to higher rents. The findings are clear and show that these regulations lead to higher rents, particularly for lower-income renters and residents of smaller multifamily properties.

MetroSight’s analysis used two robust datasets, CoStar Group’s market level rent data and the U.S. Census Bureau’s American Community Survey (ACS), to measure how rents changed over time in areas with and without these regulations. The CoStar dataset, covering 391 U.S. metros from 2000 to 2024, focuses on professionally managed properties, while the ACS dataset, spanning 307 metros from 2005 to 2023, captures a broader range of rental housing, including smaller and subsidized units. Both datasets produced consistent, statistically significant results, reinforcing the credibility of the findings.

Key Findings

BY LEAH CUFFY

• Source-of-income regulations increase rents between 5.2% and 5.3%, or about $876 to $1,104 annually per unit.

• Just-cause eviction laws and right-to-counsel statues increase rents between 5.9% and 6.3%, or about $1,092 to $1,224 annually per unit.

• Criminal and resident screening laws increase rents between 1.5% and 3.4%, or about $252 to $708 annually per unit.

• Rent increases tied to these regulations disproportionately affect lower-income households.

• Residents of two- to four-unit

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buildings experience the largest rent increases. These properties, often owned by smaller housing providers, are less able to absorb the additional costs of regulatory compliance, leading to higher rents for renters.

Americans Need Real Solutions for Housing Affordability

The findings of these studies make it clear that addressing America’s housing affordability crisis requires a comprehensive, bipartisan approach with real, sustainable solutions. While increasing housing supply is the most effective long-term solution, we must also provide more immediate support to renters and ensure that policies do not unintentionally exacerbate the problem.

NAA commends Congress for recent legislative efforts, such as the expansion of the Low-Income Housing Tax Credit and the Senate Banking Committee’s approval of the Renewing Opportunity in the American Dream (ROAD) to Housing Act of 2025. These measures represent significant progress, but more work is needed. To address the root causes of the affordability crisis and create meaningful change, NAA urges Congress to prioritize the following actions:

1. Expand Housing Supply

2. Modernize Housing Assistance

Increasing the supply of housing at all price points is the most effective way

to address the affordability crisis. NAA urges Congress to focus on reducing regulatory barriers and incentivizing development through the following measures:

• Identifying Regulatory Barriers to Housing Supply Act [NAA Priority]: This bipartisan bill (H.R. 4659/S. 2416) would require Community Development Block Grant (CDBG) recipients to report on efforts to remove discriminatory land use policies and promote inclusive housing development.

• Build More Housing Near Transit Act: This bipartisan legislation (H.R. 4576/S. 2363) would direct the U.S. Department of Transportation (DOT) to incentivize local governments to promote housing development and regional growth near transit corridors.

• Housing Supply Frameworks Act: This bipartisan bill (H.R. 2840/S. 1299) would direct the U.S. Department of Housing and Urban Development (HUD) to publish guidelines and best practices for state and local zoning frameworks to encourage housing development.

• Accelerating Home Building Act of 2025: This legislation (S. 2361) would establish a HUD-administered grant program to fund the creation of pattern books for pre-reviewed

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construction designs, with a focus on missing middle and infill construction.

• TIFIA Reform: Reforming the Transportation Infrastructure Finance and Innovation Act (TIFIA) to include housing underwriting standards would unlock $70 billion in below-market lending authority for transitoriented housing development.

• Workforce Housing Tax Credit Act: This bipartisan legislation (H.R. 6686/S. 3425) would establish a new tax credit to produce affordable rental housing for households earning 100% or less of the area median income (AMI), addressing the housing needs of essential workers like teachers, firefighters and nurses.

• Revitalizing Downtowns and Main Streets Act: This bipartisan bill (H.R. 2410) would provide a 20% tax credit to convert office buildings, hotels and retail spaces into affordable rental housing, creating jobs and boosting local property tax revenues.

• Reduce Basis Increase Thresholds: Congress should lower the basis increase necessary to qualify multifamily rehabilitation projects for Opportunity Zone benefits to no higher than 50%, making it

Hidden Cost — continued on page 36

easier to rehabilitate and preserve existing properties.

To provide immediate relief to renters, we encourage Congress to fund, revitalize and streamline housing assistance programs:

• Choice in Affordable Housing Act of 2025 [NAA Priority]: This bipartisan bill (H.R. 1981/S. 890) would address overlapping and redundant programmatic procedures that deter housing providers from participating in the Housing Choice Voucher (HCV) program.

• HUD Funding: Fully funding HUD programs like Housing Choice Vouchers, Project-Based

Families Change — continued from 30

in the Fiscal Year 2026 T-HUD appropriations bill is critical to ensuring private sector confidence in these resources. Read more.

• Electronic Benefit Transfer (EBT) for Rental Housing Vouchers: Establishing a pilot program to convert HCVs into an EBT system would make recipients indistinguishable from other renters while reducing waste, fraud and abuse.

• HOME Investment Partnerships Reauthorization and Improvement Act of 2025: This legislation (H.R. 2031/S. 948) would reauthorize the HOME program, increase its funding to $5 billion and make critical program improvements.

income eligibility, allow funds to be used for infrastructure, and reduce regulatory requirements like DavisBacon and NEPA to speed up affordable housing development.

What’s Next

The findings from Behind the Cost of Rent and Regulation and Rents paint a clear picture that while wellintentioned, certain housing regulations increase the cost of providing rental housing, which in turn increases the cost of rent, especially for lower-income renters and residents of smaller multifamily properties. These studies emphasize the need for a balanced approach to housing policy, one that protects renters without unintentionally exacerbating affordability challenges or discouraging housing providers from staying in the

The “quick start” webinar will hopefully inspire you and your family to then enroll in AAOC’s 10-week “Estate & Legacy Planning Series” webinar that Tim will instruct along with a team of experienced and accomplished subject matter experts that he has assembled to instruct each week. The series, which will be presented on Thursday evenings from September 4th through November 6th, does a deep dive each week into navigating the legal, financial, and family issues and dynamics that inevitably arise, the questions you need to ask and have answered by legal and financial advisors, the conversations you need to have with your family or other heirs as you develop or update your estate and legacy plans, and how to prepare and

I can recommend strongly enough the value of this series to you and your heirs and advise you to register today for both the “quick start” class and the full series. More information and online registration is available at http://

AAOC Summer Cruise Recap

It was a perfect summer evening for the more than 200 multifamily industry professionals who attended AAOC’s Summer Cruise of Newport Harbor on Thursday, August 7, 2025. The warm afternoon sun and cool ocean breeze provided the ideal conditions for the passengers onboard Endless Dreams

to enjoy a variety of tasty hors d’oeuvres, a full dinner buffet, and creative signature cocktails, while connecting with longtime friends and colleagues, making new acquaintances, and enjoying the music of D.J. Ruben Ruiz.

AAOC wishes to thank its valued sponsors who helped make this year’s

Summer Cruise possible: Captain Sponsor—Dedicated Transportation Systems (DTS); Bar Sponsors MultiTeam Staffing, Precision Roofing & Waterproofing, and Valet Living; Crew Sponsors—Arroyo Insurance Services,

Summer Cruise — continued on page 40

Cox Communications, InterLink Multifamily Staffing, MirrorMate, Monument Roofing, and Zillow Rentals; Photo Booth Sponsor—Upland Group (USGI); and Entertainment Sponsor Apartment SEO.

If you missed the Summer Cruise, don’t worry, AAOC has other network-

ing and business development events lined up for later this year, including its

Summer Cruise

Summer Cruise — continued on

Summer Cruise — continued

Fair Housing Starts with You!

Certification Training for Rental-Housing Providers

Are you and your employees due for a refresher in local, state, and federal Fair Housing laws? Are you certain your operational policies and practices would stand up in court if challenged in a discrimination lawsuit?

This comprehensive certification webinar will provide you with the information you need to stay up-to-date and in compliance with evolving fair housing laws, as well as the opportunity to have your Fair Housing questions answered by the experts.

Training topics will include:

n Tenant selection criteria

n Protected classes

n Reasonable accommodations & modifications

n Occupancy limits

n Children, pets, and service & support animals

n Management policies & best practices to avoid discrimination

n The Fair Housing Council as a resource for rental-housing providers

Instructor: Fair Housing Council of Orange County

Date: Thursday, November 13, 2025

Time: 9:00 a.m. to 12:00 p.m.

Location: Zoom Webinar

Cost: $80 AAOC Members

$100 Non-Members

Fair Housing Council of Orange County

Riverside Multifamily Mingle on Thursday, October 23rd, from 6–8 p.m., at One11 in Corona; the Multifamily Monster Mash: Bowling Tournament & Costume Contest on Thursday, October 30th, from 6–9 p.m., at Bowlero Orange County at the District in Tustin; the 2026 Multifamily Forecast on Thursday, December 4th, from 7–10 a.m., at The Pacific Club in Newport Beach; and the annual AAOC Holiday Party & Dinner on Friday, December 5th, from 6 p.m. to midnight, at the Celebrations Venue in Costa Mesa.

For additional event details and online registration visit www.AAOC.com.

Summer Cruise

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover: Sexual Harassment Sex Discrimination Prevention of Claims

Title VII Civil Rights Act Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Instructor:

Colin Calvert Fisher & Phillips, LLP

Date: Tuesday, October 28, 2025

Time: 9:00–11:00 a.m.

Location: Online via Zoom

Cost: Members — $65 Non-Members — $90

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership – Special seminars on topics such as taxes, property

Grankol

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Merchant Properties

Continental Villages

Sue Cronmiller

Medina Properties

Morales Properties

Parkwood First Apartments— Greenwood and McKenzie

Parkwood Pasadena Apartments— Greenwood and McKenzie

Park Place Apartments—Cloverfield Management

Terrano Plaza—Greystar

Paxton—Holland Residential Group

Estrellita—Structure Property Management Group

Green—Structure Property Management Group

New Members

Islandia—Structure Property Management Group

Marquis—Structure Property Management Group

iFourwalls Capital, LLC

Positive Investments Inc

New Supplier Members

Spectrum Community Solutions

Christina Sedrak-Soliman 400 Washington Blvd Tower II, 5th Floor Stamford, CT 06902 (203) 705-5608

christina.sedrak-soliman@charter.com

Deep Sentinel Corporation

Louis Simeonidis 1249 Quarry Lane Pleasanton, CA 94566 (720) 738-6885

louis@deepsentinel.com

WithMe

Kaileen Santos kaileen.santos@withme.com 1556 W Carroll Ave., Ste 103 Chicago, IL 60607 (818) 632-6297 kc.aquino@withme.com

West Coast Chief Appliance 3300 North San Fernando Blvd, Unit 101 Burbank, CA 91504 (714) 418-4997 michael@chiefappliance.com

New Apartment Program for California

coleen@isaagent.us

PARTNER SPOTLIGHT

About Us

Established in 2009, Move For Hunger is a national 501(c)(3) nonprofit and a recognized leader in the food recovery movement dedicated to reducing hunger and food waste. While our reach is national, our impact is localized— ensuring perfectly good food stays out of landfills and onto people’s pantries and shelves.

Our Impact

To date, Move For Hunger has delivered over 60 million pounds of food—equivalent to more than 50 million meals—to underserved communities nationwide. In Orange County alone, we have recovered 948,026 pounds of food. Help us cross the 1 million-pound mark!

Join Today

A cornerstone of our work is partnering with property management

companies and their portfolios to recover surplus food during resident moves. By joining Move For Hunger’s network, property managers can turn routine move-outs into powerful opportunities to redirect food that would otherwise be discarded. This collaboration reduces food waste and actively engages residents and communities in the fight against food insecurity at the neighborhood level.

When you join Move For Hunger, your portfolio gains access to a turnkey program providing food collection,

transportation, and logistical support to local food banks. Beyond immediate relief, your partnership raises awareness about the intertwined crises of hunger and food waste, promoting sustainable solutions that align with your company’s commitment to corporate social responsibility and environmental stewardship.

Partner with Move For Hunger today and make your properties a vital part of a nationwide movement transforming communities—one move at a time.

Get In Touch

Ready to deepen your community impact? Let’s talk about engaging your residents and teams by hosting a Move For Hunger event and launching your first food drive. Connect with us at www.MoveForHunger.org or contact Rachna Raniga at rachna@moveforhunger.org. Join the movement!

Over 40 Years of Owner-Operator

Excellence in Real Estate Management

Full-Service Management for multifamily, commercial, and senior communities.

Customized Solutions to maximize cash flow and asset value.

In-House Expertise in construction, lease-up, marketing, maintenance & compliance.

Boutique Service with corporate power—no property is “just another number.”

Proven Results: Higher occupancy, lower turnover, reduced costs, and NOI growth.

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

BMS CAT of Southern California

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ButterflyMX

Gatewise

Rently

Accounting Services

AllView Real Estate

Accounting Software

Entrata

Yardi Systems Inc.

Answering Service

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Ideate Design-Build, Inc.

Optimum Seismic, Inc.

Villa Property Inspections LLC

Apartment Market Research Data

ALN Data

Apartment Association of Orange County

Apartment SEO

Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com

Intellirent

Zillow Rentals

Apartment/Student Housing

CBRE Multifamily SoCal—Dan Blackwell & Team

Kairos Investment Management Company

Stream Realty Partners—Pat Swanson

Titanium Restoration Services

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

Johnnies Appliances

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

West Coast Chief Appliance

Asbestos

Alliance Environmental Group

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Asphalt Sales & Service

Advantage Painting Solutions

Everline Coatings and Services—S Orange Co

Rose Paving LLC

Attorneys

Albrecht & Barney Law Corporation

AWB Law, P.C.

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

SNR Law Group, PC

SNS Law Group, LLP

Wesierski & Zurek LLP, Lawyers

Balconies & Decks

Deck Diagnostics

DrBalcony

Optimum Seismic, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

CALbath

FMM Construction

MirrorMate Frames

OC Professional Maintenance Team

OVC Plumbing and Drain

RBCI Inc.

S-Team Turn Overs

TASORO

Titanium Restoration Services

Restoration Services Company

Biohazard

Bio SoCal

Bio-One of Orange

Knight Commercial

Kraken Restoration Inc.

Servpro of Newport Beach

Boiler Systems

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Water Heater Man, Inc.

Building Products

BEHR Paint Company

Cabinets/Refinishing

Buffalo Maintenance, Inc.

Gogo Cabinets

KJ Design Center

MirrorMate Frames

Qwikkit

SM Painting Corp.

S-Team Turn Overs

TASORO

The Door & Window Company

Carpentry

Buffalo Maintenance, Inc.

RBCI Inc.

Carpet Sales & Service

Contract Carpet Corporation

KJ Design Center

R&B Wholesale Distributors, Inc.

Chimney Sweeps

R1 Facility Services

Cleaning/Janitorial Services

Bio SoCal

Bio-One of Orange

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Strategic Sanitation Services

Titanium Restoration Services Company

The Junkluggers of Orange County

Closet Doors

Argos Home Systems Inc

The Door & Window Company

Coin-Operated Laundry Equipment

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc

National Service Company

WASH Multi Family Laundry Systems

continued from page 53

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

Communications

Cox Communications

Concrete Maintenance & Repair

Buffalo Maintenance, Inc.

Everline Coatings and Services—S Orange Co

Mason Reconstruction LLC

Precision Concrete Cutting

Rose Paving LLC

Construction

Alpha Structural Inc.

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Facility Services

Contract Carpet Corporation

CraftWorks Painters

DrBalcony

ECC Exteriors

EmpireWorks Reconstruction and Painting

FMM Construction

Ideate Design-Build, Inc.

KD Electric Company

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

Prestige Construction and Renovation Services, Inc

RBCI Inc.

Rose Paving LLC

TASORO

Construction Defect Specialist

DrBalcony

Ideate Design-Build, Inc.

Mason Reconstruction LLC

Consulting

Gorman & Associates, Inc.

Intersolutions — Property Management Staffing Specialists

SNR Law Group, PC

Stream Realty Partners—Pat Swanson

Street Beat Promo

Contract Services

Argos Homes Systems

CAMP Facility Services

Countertops

Buffalo Maintenance, Inc.

KJ Design Center

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

Advantage Painting Solutions

Crank Waterproofing

DrBalcony

ECC Exteriors

Precision Roofing & Waterproofing Inc.

Premier Commercial Painting South, Inc.

South Coast Deck Inspections

WICR Waterproofing & Decking

Digital Management Services

CHOOVIO Inc

Doors

Bear Windows Inc.

Newman Windows and Doors

The Door & Window Company

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

OVC Plumbing and Drain

Zoom Drain North Orange County

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Inhabit

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Crown Building Services Inc.

R1 Facility Services

Electric Vehicle Products & Services

Chargie

Gerhard Electric

JuiceNet

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical/Lighting

Advantage Painting Solutions

Electric Medics

FMM Construction

Gerhard Electric

Green Zuru

JuiceNet

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

CHOOVIO Inc

ESA Multifamily Energy Savings Program

JuiceNet

Pearlx

Rently

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio SoCal

Bio-One of Orange

Knight Commercial

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Strategic Sanitation Services

Environmental Services

ATI Restoration

BluSky Restoration Contractors, LLC

Knight Commercial

Escrow

Genesis Bank

Estate/Financial Planning

Kimball, Tirey & St. John LLP

SNR Law Group, PC

Fencing & Gates

Buffalo Maintenance, Inc.

Premier Commercial Painting South, Inc.

Financial Planning

Kairos Investment Management Company

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

Fire & Flood Restoration

ATI Restoration

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

Bob Peters Fire Protection

FMM Construction

Kraken Restoration Inc.

PRC Restoration

Restoration Management Company

Service First Restoration Inc

Servpro of Newport Beach

Titanium Restoration Services

Flooring

Contract Carpet Corporation

Floor Coverings International

KJ Design Center

Real Floors

Redi Carpet

TASORO

Urban Surfaces

Furnaces

West Coast Chief Appliance

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Newman Windows and Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

Buffalo Maintenance, Inc.

Deck Diagnostics

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

Ideate Design-Build, Inc.

Knight Commercial

Mason Reconstruction LLC

Monument Roofing

OC Professional Maintenance Team

PRC Restoration

RBCI Inc.

SM Painting Corp.

Service First Restoration Inc

Graphics

Street Beat Promo

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

SM Painting Corp.

Heating & Air Conditioning

R&B Wholesale Distributors, Inc.

West Coast Chief Appliance

Insurance

Arroyo Insurance Services, Inc

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

Homewell Insurance Services Inc

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

TheGuarantors

Internet Services

Apartment SEO

apartments.com

Cityside Fiber

Cox Communications

Google Fiber

Spectrum Community Solutions

Inspections

Automatic Fire Sprinklers

Bob Peters Fire Protection

Deck Diagnostics

DrBalcony

One Call Restoration

One Structural — Balcony1

Optimum Seismic, Inc.

R1 Facility Services

South Coast Deck Inspections

Villa Property Inspections LLC

Interior Design

BEHR Paint Company

Contract Carpet Corporation

MirrorMate Frames

Investments

American 1031

CFG Investments, Inc.

Kairos Investment Management Company

Kay Properties & Investments Company

LordCap Green

Janitorial

Strategic Sanitation Services

Junk Removal & Hauling

Gale Force Property Maintenance Inc.

Kraken Restoration Inc.

The Junkluggers of Orange County

Kitchen Renovations

Buffalo Maintenance, Inc.

CALbath

MirrorMate Frames

OC Professional Maintenance Team

Landscape

Amerigreen Landscape

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Johnnies Appliances

National Service Company

WASH Multi Family Laundry Systems

Leak Detection

CHOOVIO Inc

California Rooter & Plumbing

OVC Plumbing and Drain

Roto Rooter Service Company

SAYA Life

Lending Institutions

CBRE Multifamily SoCal—Dan Blackwell & Team

Chase Commercial/Multifamily Lending—Scott Schweer

Citizens Business Bank

Genesis Bank

Shanon Ohmann Real Estate Group

Mailboxes

Orange County Mailboxes

Maintenance, Repairs, Products

Bar-B-Clean

BEHR Paint Company

BG Multifamily

Buffalo Maintenance, Inc.

Contract Carpet Corporation

CraftWorks Painters

Gatewise

Ingersoll Rand

KD Electric Company

MirrorMate Frames

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

SM Painting Corp.

WICR Waterproofing & Decking

Supplier Directory

continued from page 55

Marketing

apartments.com

Intellirent

Street Beat Promo

Zillow Rentals

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

ATI Restoration

BELFOR Property Restoration

Bio-One of Orange

BluSky Restoration Contractors, LLC

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

PRC Restoration

Roto Rooter Service Company

Service First Restoration Inc

Servpro of Newport Beach

Multi-Family Advisory Services

ESA Multifamily Energy Savings Program

Gorman & Associates, Inc.

SNR Law Group, PC

Odor Removal

Alliance Environmental Group

Bio SoCal

FIRST ONSITE Restoration

Servpro of Newport Beach

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Patio Guys

Paint Sales & Service

Advantage Painting Solutions

BEHR Paint Company

CraftWorks Painters

Dunn-Edwards Corporation

ECC Exteriors

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

Premier Commercial Painting South, Inc.

SM Painting Corp.

S-Team Turn Overs

Parking

Dedicated Transportation Services

Reliant Parking Solutions, LLC

Patrol Services

California Safety Agency

Pest Control

Alliance Environmental Group

Lloyd Pest Control

Pipe Restoration

Roto Rooter Service Company

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Mason Reconstruction LLC

OVC Plumbing and Drain

Roto Rooter Service Company

Service 1st

Zoom Drain North Orange County

Pipe Restoration

Roto Rooter Service Company

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

CraftWorks Painters

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Everline Coatings and Services—S Orange Co

R1 Facility Services

Private Investigations

FPK Security

Private Security

Deep Sentinel Corporation

FPK Security

Products

Street Beat Promo

TheGuarantors

Property Management

AllView Real Estate

API Property Management

CFG Investments, Inc.

CHOOVIO Inc

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

LoCali Management Group

Orange County Property Management

Satellite Management Company

Property Management Software

Entrata

Reliant Parking Solutions, LLC

Inhabit

Snappt Inc.

Yardi Systems Inc.

Property Management Staffing & Training

BG Multifamily

Intersolutions — Property Management Staffing Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Argos Homes Systems

Gale Force Property Maintenance Inc.

R1 Facility Services

Real Estate/Investments

AllView Real Estate

CBRE Multifamily SoCal—Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Kairos Investment Management Company

Kay Properties & Investments Company

Shanon Ohmann Real Estate Group

SNS Law Group, LLP

Stream Realty Partners—Pat Swanson

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal–Dan Blackwell & Team

Gorman & Associates, Inc.

Investing in The OC

Shanon Ohmann Real Estate Group

SNR Law Group, PC

Reconstruction

BEHR Paint Company

BELFOR Property Restoration

EmpireWorks Reconstruction and Painting

Ideate Design-Build, Inc.

Knight Commercial

One Call Restoration

RBCI Inc.

S-Team Turn Overs

Service First Restoration Inc

WICR Waterproofing & Decking

Rent Payment System

Inhabit

Resident Screening

AllView Real Estate

Intellirent

Inhabit

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Remote Ally

WithMe

Roofing

BluSky Restoration Contractors, LLC

CAMP Facility Services

Crank Waterproofing

ECC Exteriors

FMM Construction

Guardian Roofs by Sudduth Construction Inc.

Knight Commercial

Monument Roofing

Precision Roofing & Waterproofing Inc.

Royal Roofing

Vision Roof Services

Security Services/Patrol Services

California Safety Agency

Deep Sentinel Corporation

FPK Security

Gatewise

Snappt Inc.

USGI — Upland Group

Seismic Retrofitting & Engineering

Alpha Structural Inc.

One Structural — Balcony1 • Retrofit1 • ADU1

Optimum Seismic, Inc.

Service and Leasing

Shanon Ohmann Real Estate Group

Snappt Inc.

TheGuarantors

Signage

Street Beat Promo

Solar Thermal

Pearlx

Staffing Service

BG Multifamily

Intersolutions — Property Management Staffing Specialists

JWilliams Staffing, Inc.

Multi Team Staffing

The Liberty Group

Surface Restoration

CraftWorks Painters

Sustainability/Green Energy

California Energy-Smart Homes

ESA Multifamily Energy Savings Program

Energy Code

Ace

Optima

Pearlx

The Junkluggers of Orange County

Tax Planning

Albrecht & Barney Law Corporation

Telecommunications

Cityside Fiber

Cox Communications

Spectrum Community Solutions

Towing

Alberto's Towing

Dedicated Transportation Services

TO’ and MO’ Towing

Training

Intersolutions — Property Management Staffing Specialists

Trash Service/Recycling

Strategic Sanitation Services

The Junkluggers of Orange County

Valet Living

Utilities & Sub Metering

CHOOVIO Inc

ESA Multifamily Energy Savings Program

Google Fiber

Livable

Inhabit

SAYA Life

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

Video Surveillance

A.S. Wise, Inc.

Remote Ally Gatewise

Water Heaters

California Rooter & Plumbing

H2O Heating Pros, Inc.

OVC Plumbing and Drain

Roto Rooter Service Company

Water Heater Man, Inc.

Water Heaters Only, Inc.

Waterproofing

Advantage Painting Solutions

Crank Waterproofing

ECC Exteriors

Mason Reconstruction LLC

Premier Commercial Painting South, Inc.

Precision Roofing & Waterproofing Inc.

S M Painting Corp.

South Coast Deck Inspections

WICR Waterproofing & Decking

Water Removal

ATI Restoration

BMS CAT of Southern California

FIRST ONSITE Restoration

Kraken Restoration Inc.

One Call Restoration

PRC Restoration

Restoration Management Company

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Gale Force Property Maintenance Inc.

Newman Windows and Doors

The Door & Window Company

A.S. Wise, Inc.

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Jean Sabga jsabga@aswise.net 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 info@aswise.net — http://aswise.net

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683-5319 (714) 897-4342 acelaundry@gmail.com — http://www.acelaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

ALN Apartment Data

Dianna Moreau

dianna@alndata.com

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553

sales@alndata.com — http://www.alndata.com

API Property Management

Ana Lamb 18022 Cowan #290 Irvine, CA 92614-6806 (714) 505-5200 admin@apipropertymanagement.com http://apipropertymanagement.com

ATI Restoration

Edwina Garcia edwina.garcia@atirestoration.com 3360 E. La Palma Avenue Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com http://www.atirestoration.com

AWB Law, P.C. Anthony Burton anthony@awblawpc.com 2040 Main Street Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Advantage Painting Solutions

Steve Wiens 14734 Yorba Court Chino, CA 91710 (951) 840-8548

steve@advantagepaintingsolutions.com

Alberto’s Towing

Alberto Castellanos albert@albertostowing.com 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Albrecht & Barney Law Corporation

Anson Cain

atc@albrechtbarney.com

1 Park Plaza, Suite 900 Irvine, CA 92614-5910 (949) 263-1040 mar@albrechtbarney.com — https://albrechtbarney.com/

All Valley Washer Service Inc

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — http://www.allvalleywasher.com

Alliance Environmental Group

Stefanie Koslosky 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com http://www.alliance-enviro.com

AllView Real Estate

Daniel Gutierrez

dgutierrez@allviewrealestate.com 1501 Westcliff Drive Suite 270 Newport Beach, CA 92660 (949) 400-4275 info@allviewrealestate.com — https://allviewrealestate.com/

Alpha Structural Inc

Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com — https://www.alphastructural.com/ American 1031

Adam Bryan adam@american1031.net 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net — http://www.american1031.net

American Environmental Specialists, Inc.

James F McClung Jr. jim@aeshb.com P.O. Box 3744 Huntington Beach, CA 92605 (714) 379-3333 admin@aeshb.com — http://www.aeshb.com

See the Advertisers Index on Page 72 for the location of our ad.

Amerigreen Landscape

Tammie Hourigan 1913 17th Street Suite 209 Santa Ana, CA 92705 (657) 487-4109

tammie@amerigreenls.com

Apartment Association of Orange County

David Cordero cordero@aaoc.com 1601 East Orangewood Avenue Suite 125 Anaheim, CA 92805 (714) 245-9500 http://www.aaoc.com

Apartment SEO Ronn Ruiz 111 West Ocean Blvd, Suite 1040

Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — http://www.apartmentseo.com Apartments.com

Adriana Mamola amamola@costar.com 3161 Michelson Dr #1675 Irvine, CA 92612 (951) 522-3001 slkelly@costar.com — http://www.apartments.com

Apex Window Decor

Deepa Gorajia 1132 E. Katella Ave Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad. Argos Home Systems Inc

James Van Dyke 11542 Knott St Ste B5 Garden Grove, CA 92841 (714) 894-9534 argosjvandyke@hughes.net

See the Advertisers Index on Page 72 for the location of our ad. Arroyo Insurance Services, Inc

Seamus McDonald 5000 East Spring Street #570 Long Beach, CA 90815 (310) 245-1925 seamusm@arroyoins.com — http://arroyosouthbay.com

AssuredPartners

Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714) 841-2066 afs@afsfire.com

BEHR Paint Company

Lori Flores 20610 Via Azul Santa Ana, CA 92705-5044 (909) 248-5132 loriflores@behr.com — http://www.behr.com

BELFOR Property Restoration

Susan Nellor

susan.nellor@us.belfor.com 2920 East White Star Avenue Anaheim, CA 92806 (714) 632-7685 Dannielle.Boase@us.belfor.com

Supplier Contact Index — continued on page 60

Supplier Contact Index — continued from page 58

BG Multifamily

Shannon Valentino

5850 Granite Parkway Plano, TX 75024 (714) 654-9498

svalentino@bgsf.com — http://www.bgmultifamily.com

BMS CAT of Southern California

Timothy Keller

tim@drymaster.com

26021 Pala Dr #150 Mission Viejo, CA 92691 (949) 422-8708

tkeller@bmsmanagement.com — http://bmscat.com

Bar-B-Clean

Bryan Weinstein

24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350

bryan@bar-b-clean.com — http://www.bar-b-clean.com

Bear Windows Inc.

George Torres

george@bearwindows.com 2501 Strozier Avenue

South El Monte, CA 91733 (888) 470-2645

george@bearwindows.com — http://www.bearwindows.com

Bio SoCal

Alan Cohen

Alan@BioSoCal.com

4607 Lakeview Canyon Road, Ste 498 Westlake Village, CA 91361 (818) 839-9000

Info@BioSoCal.com — https://biosocal.com/

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733

Cory@Biooneorange.com — http://www.biooneorange.com

Black Bird Fire Protection, Inc.

Richard Eyssallene

richarde@blackbirdfire.com 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095

info@blackbirdfire.com — https://blackbirdfire.com/ BluSky Restoration Contractors, LLC

Robert Canchola 1183 Warner Ave Tustin, CA 92780 (657) 406-4351

robert.canchola@goblusky.com — http://www.goblusky.com

Bob Peters Fire Protection, Inc.

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486

LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan

mike@mbrennanlaw.com

67 Live Oak Avenue Suite 105 Arcadia, CA 91006 (626) 294-0500

cynthia@mbrennanlaw.com — http://www.mbrennanlaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc.

Frank Alvarez

frankie@contactbuffalo.com 6861 Stanton Avenue #G Buena Park, CA 90621 (714) 956-8371

bills@contactbuffalo.com — http://www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

ButterflyMX

John Somarriba

44 West 28th Street 4th floor

New York, NY 10001 (800) 398-4416

marketing@butterflymx.com — https://butterflymx.com/

CALbath

Carly Camacho

ccamacho@calbath.com

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

commercial@calbath.com — https://www.calbathcommercial.com

CAMP Facility Services

Amber Hassell ahassell@campfs.com

15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 marketing@campfs.com — http://www.campfs.com

CBRE Multifamily SoCal—Dan Blackwell & Team

Christina Tang 18575 Jamboree Rd, Suite 600 Newport Beach, CA 92612 (949) 307-8319

christina.tang@cbre.com — http://multifamilysocal.com

See the Advertisers Index on Page 72 for the location of our ad.

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — http://www.cfginvestments.com

See the Advertisers Index on Page 72 for the location of our ad.

CHOOVIO Inc

Farhad Arvin sales@choovio.com

23191 La Cadena Drive Suite 102 Laguna Hills, CA 92653 (949) 506-5600 sales@choovio.com

CORT Furniture Rental

Carleen Martin

8484 Wilshire Boulevard Suite A Beverly Hills, CA 90211-3227 (949) 852-0711

Carleen.Martin@cort.com — http://www.cort.com

California Rooter & Plumbing, Inc.

Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

calrooter@yahoo.com — http://www.calrooter.com

See the Advertisers Index on Page 72 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — http://www.csapatrol.com

Chargie

Robyn Chu

3947 Landmark Street Culver City, CA 90232 (424) 231-3591 robyn.chu@chargie.com

Chase Commercial/Multifamily Lending–Scott Schweer

Scott Schweer

3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074 scott.schweer@chase.com

See the Advertisers Index on Page 72 for the location of our ad.

Citizens Business Bank

Michael Duran

2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

Cityside Fiber

Mike Gourzis

100 Spectrum Center Drive Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com — http://citysidefiber.com

Contract Carpet Corporation

Mark Lacey

850 Enterprise Way Fullerton, CA 92831 (714) 888-3250 mlacey@contractcarpetcorp.com https://www.contractcarpetcorp.com/

Cox

Samya Nelson 27121 Towne Centre Dr #125 Foothill Ranch, CA 92610 samya.nelson@cox.com — http://cox.com

CraftWorks Painters

Chakong Xiong 1462 East 33rd Street

Signal Hill, CA 90755 (714) 928-2920 chakongx@craftworkspainters.com http://www.craftworkspainters.com

Crank Waterproofing

Rocky Glover 134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com — http://www.crownservicesinc.com

Deans & Homer, Renter’s Insurance

Debbie Halverson 24261 La Hermosa Avenue Laguna Niguel, CA 92677 (949) 231-8495 debbieh@deanshomer.com — http://www.insureyourstuff.com

Deck Diagnostics

Ronald White 17341 Irvine Boulevard Suite 200 Tustin, CA 92780 (714) 502-9029 hdc.canfixit@gmail.com — https://deckdiagnostics.com/ See the Advertisers Index on Page 72 for the location of our ad.

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., #B Garden Grove, CA 92843 (714) 530-8697 richthetowguy@yahoo.com http://www.dedicatedtransportationservices.com

Deep Sentinel Corporation

Louis Simeonidis 1249 Quarry Lane Pleasanton, CA 94566 (720) 738-6885 louis@deepsentinel.com

Dick Wardlow Insurance Brokers

Matt Wardlow 5898 Condor Drive Ste 200-A Moorpark, CA 93021-2603 (805) 553-0505 mattw@wardlowinsurance.com http://www.wardlowinsurance.com

Supplier Contact Index — continued on page

Supplier Contact Index —

continued from page 60

DrBalcony Omidreza Ghanadiof omid@eeeadvisor.com

2500 Red Hill Avenue Suite 200 Santa Ana, CA 92780 (805) 334-0037 info@eeeadvisor.com — https://www.eeeadvisor.com/ Dunn-Edwards Corporation

Jessica Seitz

1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Stephen C. Duringer, Esq. 8141 E. Kaiser Blvd. Ste. 300 Anaheim Hills, CA 92808-2241 (714) 279-1100

sduringer@duringerlaw.com — http://www.duringerlaw.com/ ECC Exteriors

Andrea Lyle 23032 Mill Creek Drive, Suite 150 Laguna Hills, CA 92653-1214 (888) 300-6786 andrea@ecc-exteriors.com — http://www.ecc-exteriors.com

ESA Multifamily Energy Savings Program

Brooke Mastenbaum bmastenbaum@trccompanies.com 4393 Viewridge Ave Ste A San Diego, CA 92123 (866) 211-3335 southernmfes@rhainc.com

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699

ezdrainandplumbing@gmail.com

Electric Medics

Mike Parks

28052 Camino Capistrano 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

See the Advertisers Index on Page 72 for the location of our ad. EmpireWorks Reconstruction and Painting Chet Oshiro coshiro@empireworks.com 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empirepainting.com — http://www.empireworks.com Energy Code Ace Zee Hussein 6042 Irwindale Avenue Irwindale, CA 91702 (714) 232-5851 zalmie.hussein@noresco.com

Entrata

Kristin Teale

kteale@entrata.com 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — http://www.entrata.com

Everline Coatings and Services—S Orange Co

Srinivas Hanumansetty

2076 South Grand Avenue

Santa Ana, CA 92705-5250 (949) 216-8368

srinivas@everlinecoatings.com https://everlinecoatings.com/us/southern-orange-county/

Fairgrove Property Management

Marco Vartanian

mvartanian@fairgrovepm.com

2355 Main Street Suite 120 Irvine, CA 92614-6260 (714) 541-0288

info@fairgrovepm.com — https://fairgrovepm.com/

Farmers Insurance—Theresa Simes Agency

Theresa Simes

17165 Newhope St., Suite F Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com

http://www.farmersagent.com/tsimes

See the Advertisers Index on Page 72 for the location of our ad.

FIRST ONSITE Restoration

Lisa McCollough 1275 North Grove Street Anaheim, CA 92806 (714) 978-6400

lisa.mccollough@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

Christine Baran 2050 Main Street, Suite 1000 Irvine, CA 92614 (949) 851-2424

cbaran@fisherphillips.com

Floor Coverings International

Randy Thomas randy.thomas@fcifloors.com

3501 W. Moore Avenue, Suite G Santa Ana, CA 92704 (714) 500-8648

om.thomasr@floorcoveringsinternational.com

FMM Construction

Annie Bing

525 Florida Avenue Southwest Denham Springs, LA 70726 (714) 925-0598

annie.bing@fmmla.com — https://fmmla.com/

FPK Security, Inc

Mike Post P.O. Box 55597 Valencia, CA 91355 (800) 459-4068

mikep@fpksecurity.com — http://www.fpksecurity.com

Gale Force Property Maintenance Inc.

Marisa Thompson 31915 Rancho California Rd Ste. 200-401 Temecula, CA 92591 (951) 225-5019

marisa@galeforcepm.com

Gatewise

Joseph Knaack 2900 Weslayan Street Houston, TX 77027 (714) 277-2586

joseph@gatewise.com — https://gatewise.com/

Genesis Bank

Jamie Hauer

4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1275

gbmarketing@mygenesisbank.com — https://mygenesisbank.com/

Gerhard Electric

Mark Gerhard

mark@gerhardelectric.com 22961 La Cadena Drive Laguna Hills, CA 92653 (949) 951-0490

service@gerhardelectric.com — http://www.gerhardelectric.com

Gogo Cabinets

Warren Chong 1728 Tyler Avenue South El Monte, CA 91733-3430 (626) 328-6071 w.chong@gogocabinet.com — https://gogocabinet.com/

Google Fiber

Sarah Dunn

19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346

Sarahdunn@google.com

Gorman & Associates, Inc

Timothy Gorman

272 South Poplar Avenue Unit 101 Brea, CA 92821-5587 (714) 255-9998

tim@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad.

Green Zuru

Michael Juker 9650 Telstar Ave. Unit - A El Monte, CA 91731 (323) 746-3730 michael@greenzuru.com

Guardian Roofs By Suddith Construction Inc

Helen Tredo helenguardianroofs@gmail.com 1010 N. Batavia St, Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com http://www.guardianroofs.com

See the Advertisers Index on Page 72 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — http://www.h2oheatingpros.com

See the Advertisers Index on Page 72 for the location of our ad. Homewell Insurance Services Inc

Ryan Brewart 4150 Concours Street 260 Ontario, CA 91764-5913 (909) 509-8103 ryan@homewellins.com

See the Advertisers Index on Page 72 for the location of our ad. ISU-The Olson Duncan Agency

Jim Kinmartin 17875 Von Karman Avenue ste 150 Irvine, CA 92614-6200 (424) 757-5024 jim@olsonduncan.com — http://www.olsonduncan.com

Ideate Design-Build, Inc.

Sarah Hall 1930 Watson Way, Suite E Vista, CA 92081 (760) 448-0788 sarah@ideatedesignbuild.com https://www.ideatedesignbuild.com/ Inhabit

Angela Mackey 2035 Lakesude Centre Way Suite 250 Knoxville, TN 37922 (949) 698-3662 Angela.Mackey@inhabit.com — https://inhabit.com/ Intellirent

Cassandra Joachim

cjoachim@myintellirent.com 632 Commercial Street 5th Floor San Francisco, CA 94111 (844) 755-4059 info@myintellirent.com https://myintellirent.com/aaoc-member-tenant-screening

Supplier Contact Index — continued on page 64

With the new Livable Pro, Housing Providers of any size can bill back Residents for master-billed utilities and amenities.

WATER/SEWER PEST CONTROL

LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

Billing transparency

Manager & Resident portals

Free setup

No unit minimums HIGHLIGHTS:

Supplier Contact Index — continued from page 62

InterSolutions—Property Management Staffing Specialists

Shaye Anders

sanders@intersolutions.com

17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998

mbenton@intersolutions.com — http://www.npmstaffing.com

Investing In The OC

Mercedes Shaffer 1200 Newport Center Drive

Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Ironwood Plumbing, Inc.

Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — http://www.ironwoodplumbing.com

JWilliams Staffing, Inc.

JoAnne Williams 18022 Cowan Dr. Suite 105 Irvine, CA 92614 (949) 250-1923

JoAnne@JWilliamsstaffing.com — http://www.jwilliamsstaffing.com

Johnnies Appliances

Tommy Martinez 12018 Paramount Blvd Downey, CA 90242 (562) 861-3819 tommy.martinez@johnniesappliances.com http://www.johnniesappliances.com

See the Advertisers Index on Page 72 for the location of our ad.

JuiceNet

David Stumbaugh 419 Main Street, #348 Huntington Beach, CA 92648-8100 (657) 616-2136

david@juicenet.ai — https://juicenet.ai/

KD Electric Company

Derrick Laughlin

derrick@kdelectric.com

17071 E. Imperial Hwy Ste A6 Yorba Linda, CA 92886 (714) 223-2700 contact@kdelectric.com — http://www.kdelectric.com

KJ Design Center

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 accounting@kjdesigncenter.com

Kairos Investment Management Company

Jon Needell

jneedell@KIMC.com 18101 Von Karman Avenue Suite 1100 Irvine, CA 92612 (949) 709-8888

investorreporting@KIMC.com — https://kimc.com/

Kay Properties & Investments Company

Dwight Kay info@kpi1031.com 2958 Columbia Street Torrance, CA 90503-3806 (855) 899-4597

kana.yu@kpi1031.com — http://www.kpi1031.com

See the Advertisers Index on Page 72 for the location of our ad.

Kimball, Tirey & St. John LLP

Michael Chen 2040 Main St, Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com — http://www.kts-law.com

Knight Commercial

Amit Gandhi

3415 Hawthorne Drive Corona, CA 92881 (323) 212-1307

a.gandhi@knightcommercial.com http://www.knightcommercial.com

Kraken Restoration Inc.

Todd Gelatka P.O. Box 80958

Rancho Santa Margarita, CA 92688 (949) 570-2424 4Krakenrestoration@gmail.com

L and D Appliance Corp

Henry Hsu henryh@lndappl.com 11969 Telegraph Rd Santa Fe Springs, CA 90670 (562) 946-1105 edison@lndappl.com — http://lndappl.com

LA Hydro-Jet & Rooter Service, Inc.

Teresa Inzunza 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

TInzunza@lahydrojet.com

Livable

Daniel Sharabi

daniel@livable.com

PO Box 42 Los Gatos, CA 95031 (877) 789-6027

finance@livable.com — http://www.livable.com/aaoc

See the Advertisers Index on Page 72 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd. #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 2808 E Katella Ave #104 Orange, CA 92867 (714) 747-9074

nathan@livinglocali.com — http://www.livinglocali.com

Mason Reconstruction LLC

Joshua Mason 26895 Aliso Creek Road #B-25 Aliso Viejo, CA 92656 (714) 206-8392

josh@masonrecon.com

MirrorMate Frames

Dustin Murphy 9317 Monroe Road Suite A Charlotte, NC 28270 (704) 390-7374

dustin@mirrormate.com

Molly Maid of Irvine and Saddleback, and Temecula Valley Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com http://www.mollymaid.com/irvine-saddleback-valley/ Monument Roofing

Aaron Martin

aaron@monumentroofing.us 625 W. Katella Ave #29 Orange, CA 92867 (714) 538-3330

debbie@monumentroofing.us — http://www.mccarthyroofing.com

See the Advertisers Index on Page 72 for the location of our ad. Multi Team Staffing

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — http://www.multiteamservices.com

NFP Property & Casualty

Eric R Marrs

1551 North Tustin Avenue, Suite 500 Santa Ana, CA 92705-8634 (714) 617-2446

eric.r.marrs@nfp.com — http://www.nfp.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — http://apartmentlaundry.com

See the Advertisers Index on Page 72 for the location of our ad. Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — http://www.navionins.com

Newman Windows and Doors

Ruthie Vaughn 6110 Yarrow Drive Carlsbad, CA 92011 (760) 438-8080

ruthiev@newmanwindows.com https://www.newmanwindows.com

Newmeyer & Dillion, LLP

Rondi J Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000

Rondi.Walsh@ndlf.com — http://www.newmeyeranddillion.com

OC Professional Maintenance Team

Jennifer Barragan 1442 East Lincoln Avenue Orange, CA 92865-1934 (714) 583-8633 jennifer@ocproteam.com — http://www.ocproteam.com

See the Advertisers Index on Page 72 for the location of our ad.

OVC Plumbing and Drain

Matthew Johnston 17165 Von Karman Ave, Suite 106 Irvine, CA 92614 (949) 775-4682 matt@ovcbuild.com — http://callovc.com

Supplier Contact Index — continued on page 66

One Call Restoration

Anthony Nocera tnocera@ymail.com 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234 tony@onecallsm.com

https://www.servicemasterrestore.com/servicemaster-by-one-callrestoration/

One Structural—Balcony1 • Retrofit1 • ADU1

Helen Fower

19326 Ventura Boulevard Suite 201 Los Angeles, CA 91356 (818) 996-6245 helen@retrofit1.com

Optimum Seismic, Inc

Ali Sahabi 4199 Bandini Boulevard Suite A-B Vernon, CA 90058-4208 (323) 605-0000 asahabi@optimumseismic.com — http://www.optimumseismic.com

See the Advertisers Index on Page 72 for the location of our ad. Orange County Mailboxes

Edward Schade ed@orangecountymailboxes.com P.O. Box 11539 Westminster, CA 92685 (714) 878-3093 info@orangecountymailboxes.com

Orange County Property Management

Eric Reichert 17951 Lyons Circle Huntington Beach, CA 92647-7167 (714) 840-1700 eric@ocmgmt.com — http://orangecountypropertymanagement.com

See the Advertisers Index on Page 72 for the location of our ad. PRC Restoration Inc

Freddy Rodriguez ap@prcrestoration.com 23839 Banning Blvd. Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — https://prcinc.com/ Pacific Coast Commercial Pool Service Inc. Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com — http://pccpools.com/

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos

kristine@peasolutions.com

P.O. Box 459

Surfside, CA 90743 (714) 379-5029 info@peasolutions.com

Patio Guys

Joanna Solis

marketing@patioguys.com

2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com — http://patioguys.com

Pearlx

Phillip Forrester 300 Corporate Pointe, Suite 220 Culver City, CA 90230-7614 (323) 863-8403 pf@pearlxinfra.com

Precision Concrete Cutting

Isaac Lopez 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aarona@safesidewalks.com — http://www.safesidewalks.com

Precision Roofing & Waterproofing Inc.

Brandon Decker

8 Mclaren Ste L Irvine, CA 92618 (949) 751-7321 brandon@precisionroofingoc.com — https://precisionroofingoc.com/

Premier Commercial Painting South, INC.

Robert Black 17150 Newhope #405 Fountain Valley, Ca 92708 (714) 546-3692

Rblackpcp@yahoo.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado Suite 3 Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com — http://www.prendivilleagency.com

Prestige Construction and Renovation Services, Inc

Sam Elzein

selzein@prestigecrs.com

2600 Newport Boulevard Suite 114 Newport Beach, CA 92663 (951) 314-5457 support@prestigecrs.com

Qwikkit

Jennifer Mau tradeshows@Qwikkit.com 7350 Langfield Road Houston, TX 77092 (713) 540-3205 j.mau@qwikkit.com

R & B Wholesale Distributors

David Rhodes

drhodes@rbdist.com

2350 S. Milliken Ontario, CA 91761 (909) 230-5400

jennie@rbdist.com — http://www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

R1 Facility Services

Casey Powell 2025 Guadalupe Street Suite 260 #2788 Austin, TX 78705 (714) 854-2002 cpowell@r1facilityservices.com — http://r1fs.co

RBCI Inc.

Randi Favela 1121 East Elm Ave Fullerton, CA 92831 (714) 401-7646 randi@rbci.inc

REVS (Refuel Electric Vehicle Solutions)

David Aaronson david@relpconsulting.com 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — http://www.refuelevs.com

Real Floors

Delia Chamberlain delia.chamberlain@realfloors.com 560 Webb Industrial Dr Marietta, GA 30062 (810) 444-1550 jessica.mcconnell@realfloors.com

Redi Carpet

Dave Adams 1900 S Proforma Avenue Suite A1 Ontario, CA 91761 (714) 458-0677 dave.adams@redicarpet.com

Reliant Parking Solutions, LLC

Kevin Wexler kevin@reliantparking.com PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com — http://reliantparking.com/

Remote Ally

Eddie Conlon 4431 Corporate Center Drive Ste. 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com — http://www.remoteally.com

Rently

Zach Goulhiane

6300 Wilshire Boulevard Suite 620 Los Angeles, CA 90048 (323) 375-5778 zach@rently.com

Restoration Management Company

Staling Ngoy

4925 East Hunter Avenue Anaheim, CA 92807 (714) 208-1841 staling.ngoy@rmc.com — http://www.rmc.com

Rose Paving LLC

Aaron Anderson

10200 Matern Place

Santa Fe Springs, CA 90670-3248 (562) 662-2329 aaron.anderson@rosepaving.com — http://www.rosepaving.com

Roto Rooter Service Company

Jacob Coe 1501 Railroad Street Corona, CA 92878 (714) 666-1665

jacob.coe@rrsc.com — https://www.rotorooter.com/

Royal Roofing

Steve Pinkus 6831 Suva St. Bell Gardens, CA 90201 (562) 928-1200 steve@royalroofing.com — http://www.royalroofing.com

See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp

Salvador Munguia

417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguiac@yahoo.com http://www.salvadormunguiapaintingco.com

S-Team Turn Overs

Carlos Mercado 2030 East 4th Street

Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Services Inc.

Sam Edalati

6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

See the Advertisers Index on Page 72 for the location of our ad.

SAYA Life

Sanjay Poojary

525 S Hewitt Street Los Angeles, CA 90013 (949) 241-3365 spoojary@saya.life

SNR Law Group, PC

Sakeenah Redmond 17821 E 17th Street 145 Tustin, CA 92780 (714) 731-0900

sredmond@snrlawgroup.com

SNS Law Group, LLP

Rozita Levy 11400 West Olympic Boulevard, Ste. 200 Los Angeles, CA 90064-1550 (310) 770-4240 Rozy@snslawgroup.com

Satellite Management Company

Kathy Karimloo

kkarimloo@satellitemanagement.com 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411 pconzelman@satellitemanagement.com

S.E. ELECTRICAL SERVICES, INC.

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 573-2251

ssancho@service-1st.com — http://www.service-1st.com

ServiceFirst Restoration Inc

Christian Rovsek 23192 Verdugo Dr STE D Laguna Hills, CA 92653 (855) 883-4778 accounting@callservicefirst.com — http://www.callservicefirst.com

Servpro of Newport Beach

Krystyn Roman 21531 Surveyor Circle Huntington Beach, CA 92646 (949) 758-0484 kroman@servpronewport.com

Shanon Ohmann Real Estate Group

Shanon Ohmann 28361 Lakewood Drive Laguna Niguel, CA 92677 (949) 309-1244 Shanonohmann@gmail.com — http://www.HomesInOC.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — https://www.snappt.com/

Supplier Contact Index — continued on page

South Coast Deck Inspections

Michael Malki

1095 N. Main St. Suite Q Orange, CA 92867 (657) 707-9127

admin@southcoastdeck.com https://southcoastdeckinspections.com/

See the Advertisers Index on Page 72 for the location of our ad. Southern California Edison-Multi Family Program

Mary Finn Parker

1515 Walnut Grove Ave

Rosemead, CA 91770 (714) 307-5274

mary.finn@sce.com — http://www.sce.com

Spectrum Community Solutions

Christina Sedrak-Soliman

400 Washington Blvd Tower II, 5th Floor Stamford, CT 06902 (203) 705-5608

christina.sedrak-soliman@charter.com

Strategic Sanitation Services

Bill Sowers 25801 Obrero Drive #11 Mission Viejo, CA 92691 (949) 813-5888

bills@wasteoptemize.com — http://www.wasteoptimize.com

Stream Realty Partners—Pat Swanson

Pat Swanson

19200 Von Karman Avenue, Suite 800 Irvine, CA 92612 (949) 203-3049

pat.swanson@streamrealty.com — http://www.streamrealty.com

Street Beat Promo

Barry Bradham

promote@streetbeatpromo.com 17451 Nichols Lane #B Huntington Beach, CA 92647-8718 (714) 837-5575

promote@streetbeatpromo.com

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951) 443-6151

Doug.Price@synergycompanies.com https://www.synergycompanies.com/ TASORO Products

Aleah Whitacre aw@tasoroproducts.com 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598

ab@tasoroproducts.com — https://tasoroproducts.com/

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com http://www.thedoorandwindow.com

The Junkluggers of Orange County

Kyle Mussche 1135 West Katella Avenue Orange, CA 92867 (714) 493-7625

kyle.mussche@junkluggers.com

The Liberty Group

Chris Burger chrisb@thelibertygroup.com

500 N. State College, Suite 1100 Orange, CA 92868 (951) 744-0057

Socal@thelibertygroup.com — http://www.thelibertygroup.com

TheGuarantors

Alexandra Nazaire associations@theguarantors.com

1 World Trade Center New York, NY 10007 (212) 266-0020 success@theguarantors.com

Titanium Restoration Services

Victor Martinez P.O Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

To’ and Mo’ Towing

Robert Heer, Jr. 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net — https://www.toandmotowing.net/ USGI_Upland Group

William Estela 1615 French Street suite 201 Santa Ana, CA 92701-2475 (855) 787-5263

westela@usg.org — http://www.usg.org

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — https://www.urbansurfaces.com/

Valet Living

Laura Lemansky

10150 Highland Manor Drive Suite 120 Tampa, FL 33610-9713 (562) 522-3309

laura.lemansky@valetliving.com — http://www.valetliving.com

Villa Property Inspections LLC

Tony Escamilla 1012 West Duarte Road 14 Arcadia, CA 91007 (800) 465-0153

tony@inspectaproperty.com — https://inspectaproperty.com/

Vision Roof Services

Mike Zapata

30211 Avenida de las Banderas Rancho Santa Margarita, CA 92688 (949) 310-6333 mikezapata@visionroof.net

WASH Multi Family Laundry Systems

Joanne Venter

2200 W 195th Street Torrance, CA 90501 (800) 421-6897

joannev@washlaundry.com — http://www.washlaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

WICR Waterproofing & Decking

Sean Krubinski

sean@wicr.net

72185 Painters Path, Suite B Palm Dessert, CA 92260 (888) 388-9427

customerservice@wicr.net — http://www.wicr.net

Water Heater Man Inc.

Tommy Guerra (714) 282-7098 tommyg@waterheatermaninc.com http://www.waterheatermaninc.com

Water Heaters Only, Inc.

Nate Moran

970 E. Main Street #200 Grass Valley, CA 95945 (833) 500-0180 nate@waterheatersonly.com — https://waterheatersonly.com/ Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — http://www.wzllp.com

West Coast Chief Appliance

3300 North San Fernando Boulevard Unit 101 Burbank, CA 91504 (714) 418-4997

michael@chiefappliance.com

WithMe

Kaileen Santos

kaileen.santos@withme.com 1556 W Carroll Ave Ste 103 Chicago, IL 60607 (818) 632-6297

kc.aquino@withme.com

Yardi Systems Inc

Ryan Shields

ryan.shields@yardi.com

430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 melissa.dempsey@yardi.com https://www.yardi.com/products/property-management-software/. Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com

Zoom Drain North Orange County

Brent Henderson

2930-D Grace Lane

Costa Mesa, CA 92626 (949) 573-4717

brent.henderson@zoomdrain.com

Zumper

Darcy Wagner

555 Montgomery Suite 1300 San Francisco, CA 94108 (714) 651-7691

darcy@zumper.com — https://www.zumper.com/