August 2018 Apartment News

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVIII

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August 2018

Expand Your World of Knowledge!

Certified Rental Housing Provider Education Program — Fall 2018 See Page 25

In this issue Financial Lessons You Can Learn from Retirees......................................................................................................18 Improving Quality of Life and Personal Achievement through Housing................................................................20 Question—Who needs to be educated? Answer—Everyone...............................................................................34 Livable Announces Partnership with the AAOC to Deliver Utility Savings to Properties Sharing Consumption......38 Legacy Planning: Tools and Resources...................................................................................................................40

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVIII

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August 2018

Contents AAOC Education & Events

Departments

5 No on 10 Fact Sheet

4 President’s Message — Crunch-Time for Costa Hawkins

25 Certified Rental Housing Provider Education Program — Fall 2018 31 AAOC’s Angel Night and Tailgate Event 35 Fair Housing Seminar

6 Executive Director Report/ Craig’s Corner — Costa-Hawkins

45 AAOC’s Legal and Operational Forms

8 Sacramento Report — Decisions, Decisions

46 AAOC’s Legal and Operational Forms Available on USB or CD

10 Legal Corner

Features

14 Dear Maintenance Men 50 The Benefits of AAOC Membership

18 Financial Lessons You Can Learn from Retirees By Jason Sherr 20 Improving Quality of Life and Personal Achievement through Housing

By California Association of Housing Authorities

24 NAA 2018 Recap

51 Welcome New Members 52 PSC Corner — Livable / Harvest 53 Product & Service Council’s Service Provider Directory

28 June General Membership Meeting Recap 34 Question—Who needs to be educated? Answer—Everyone By Elaine Simpson 38 Livable Announces Partnership with the Apartment Association of Orange County to Deliver Utility Savings to Properties Sharing Consumption 40 Legacy Planning: Tools and Resources By Timothy Gorman

57 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical 72 Rental Housing Retrospect — What would you do with $30 a month?

44 Do you have the right forms? By Veronica Copeland

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2018 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

August 2018

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You see opportunity.

We see ways to help.

T E A M Maggie Shubat Client Specialist

Robert Taylor Client Specialist

S C H W E E R Scott Schweer Client Manager

Cooper Dodd Client Associate

Stephanie Bologna Client Associate

For 20 years, Scott Schweer has helped Southern California apartment owners like you succeed.

Call (888) 587-7548 or visit www.chase.com/m -scottschweer Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Terms and conditions subject to commitment letter. Products and services provided by JPMorgan Chase Bank, N.A. Š2018 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A., Member FDIC. 396931

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Apartment News

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Craig Kirkpatrick n Editor in Chief – Craig Kirkpatrick n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n n

n n

Julia Araiza Vicki Binford Laurel Dial Stephen C. Duringer, Esq.

n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

22 - Fair Housing Seminar Wednesday, 9:00 am–12:00 pm, AAOC Offices, See Page 35

SEPTEMBER 3 - Labor Day Monday, Office Closed 6 - Certified Rental Housing Provider Week 1 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 11 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 13 - Certified Rental Housing Provider Week 2 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 18 - General Membership Meeting Tuesday, 7:00–9:00 pm, Great Wolf Lodge 20 - Certified Rental Housing Provider Week 3 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 25 - Educational Workshop: Rent Control Tuesday, 2:00–4:00 pm, AAOC Offices 27 - Certified Rental Housing Provider Week 4 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 29 - Angels Night & Tailgate Saturday, 4:05 pm, Angel Stadium of Anaheim, See Page 31

OCTOBER 4 - Certified Rental Housing Provider Week 5 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25

11 - Certified Rental Housing Provider Week 6 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25

Nicholas Dunlap James Wohrman Frank Alvarez Rick Roshan

17 - INSPIRE Property Management Luncheon Wednesday, 11:30 am–1:30 pm, Great Wolf Lodge

n n n

Jerry L’Ecuyer Jim Loftus John Tomlinson

Directors Emeriti n

16 - Summer Cruise — SOLD OUT Thursday, 6:00–9:00 pm, Electra Cruises, Newport Beach

Nicholas Dunlap Alan Dauger Nick Lieberman

Directors n

14 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

9 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

BOARD OF DIRECTORS

n

AUGUST

n n

n

Robert C. Shaw Robert B. Thompson Dean Zarkos

16 - General Membership Meeting Tuesday, 7:00–9:00 pm, Great Wolf Lodge

18 - Certified Rental Housing Provider Week 7 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 23 - Workplace Harassment Training Tuesday, 9:00–11:00 am, AAOC Offices 24 - Multifamily Housing Forecasting Event Wednesday, 7:00–9:30 am, The Pacific Club 25 - Certified Rental Housing Provider Week 8 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 25 30 - Educational Workshop: Tax Laws Tuesday, 2:00–4:00 pm, AAOC Offices

August 2018

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Apartment News

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PRESIDENT’S MESSAGE B y N icholas D unlap D irector of P roperty M anagement , A vanath C apital M anagement

Crunch-Time for Costa Hawkins

A

t the time of writing, tenant activists in Santa Ana have joined the ranks of those in Pasadena, Glendale, Inglewood and most recently Long Beach in failing to secure the required signatures to place Rent Control on the November ballot.

In Santa Ana, the proponents of the initiative have through October 2018 to gather signatures in order to qualify on this initiative and should they qualify, the initiative will appear on the City’s next ballot. If not, they will be forced to re-submit their petition and start their efforts over again. Meanwhile, this clears the way for November as we come into crunch time for Costa Hawkins.

What’s at Stake

With just three months until the Gubernatorial Election, California property owners are facing one of the biggest threats ever with Proposition 10 and the potential repeal of Costa Hawkins. A yes vote would allow for statewide rent control, expanding rent

control to single family residences and condominiums and allowing rent boards to strip property ownersin rentcontrolled jurisdictions of their right to ask market rates for a vacant rental/ apartment home. A no vote would preserve existing Costa Hawkins protections for property owners and help to prevent the expansion of regulation and other impediments to new development that would exacerbate the housing shortage.

What to Know

While a repeal of Costa Hawkins would not immediately change your property rights in Orange County, it still poses a major threat to your interests.

Not unlike the recent change in law related to recreational Marijuana consumption, Cities will be empowered to respond quickly in order to adapt and enact policies on rent control and likely ahead of lawsuits by activists. What’s more, the recent Long Beach and Santa Ana rent control initiatives were written to include the application of the repeal of Costa Hawkins in the event it were to pass. As our coalition grows, there is a robust alliance of social justice advocates, business groups, labor and trade unions who are opposed to the repeal of Costa Hawkins and through our membership in CalRHA we are aligned with the California Business Roundtable effort.

(949) 552-7831 4

Apartment News

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August 2018

Costa Hawkins Cost-a Lotta

One of the most important aspects of a campaign like this is fundraising and it is not uncommon for the opponents (us) to outspend the proponents by 2 or 3 times. Recent figures suggest the AIDS Foundation/Weinstein-backed effort will spend in the $25–$35 million range which means we need to spend around $105 million in order to mount an effective opposition or defense. By now, you have received fundraising emails and letters and there is additional information included opposite this column.

We are asking for a minimum contribution of $50 per unit and hope that you will not only contribute, but share the word with your friends, family and neighbors to help ensure we defeat Prop 10.

Given the concepts and ideas currently being floated by rent boards in Santa Monica and the Bay Area, some of which include rolling back rents 10 to 20 years should the repeal come into effect, the outcome would be devastating for Californians and the economy.

So while a yes vote on Prop 10 would simply make a bad problem worse, a no vote on Prop 10 will allow stakeholders to work with legislators on a practical solution for housing in California today and tomorrow.

For more information, visit: www.Prop10Flaws.com Info@Prop10Flaws.com

Fact Sheet

Coalition Members:

California Community Builders California Business Properties Association California Business Roundtable California Rental Housing Association

Prop 10, the so-called “Affordable Housing Act,” is anything but affordable housing. Don’t be fooled, the initiative is bad for homeowners and renters – and will make California’s housing crisis worse.

American G.I. Forum of California California Senior Advocates League California State Conference of the National Association for the Advancement of Colored People (NAACP) Family Business Association of California

NO on Prop 10. It just has too many flaws.

Allows Regulation of Single Family Homes •

California Chamber of Commerce California Taxpayers Association California Taxpayer Protection Committee

Allows government to dictate pricing for privately owned single-family homes, controlling how much homeowners can charge to rent out their home – or even just a room. It may even lead to bureaucrats charging homeowners a fee for taking their home off the rental market.

Places Bureaucrats in Charge of Housing with the Power to Add Additional Fees

California Taxpayers Union Californians Against Wasteful Spending Howard Jarvis Taxpayers Association

•

Institute of Real Estate Management – California

Puts as many as 539 rental boards in charge of housing and gives government agencies unlimited power to add fees on housing that will be passed on to tenants in the form of higher rents – making homes and apartments even more expensive.

Pro-Small Biz California The Two Hundred

Puts Taxpayers at Risk for Millions in Legal Costs

United Latinos Vote Central Valley Business Federation (BizFed)

•

Fresno Chamber of Commerce Greater Irvine Chamber of Commerce

Requires California taxpayers to pay the proponents of the initiative’s legal bills if homeowners, tenants or voters challenge the law in court. Even if the proponents lose in court, taxpayers will still be on the hook to pay their legal bills.

Kern County Taxpayers Association Los Angeles Area Chamber of Commerce

Adds Tens of Millions in New Costs to Local Governments

Los Angeles Business Federation (BizFed)

•

Mountain View Chamber of Commerce Orange County Business Council Palo Alto Chamber of Commerce Sacramento Metropolitan Chamber of Commerce Sacramento Taxpayers Association San Bernardino Area Chamber of Commerce San Diego Regional Chamber of Commerce Silicon Valley Taxpayers Association Southwest California Legislative Council The Silicon Valley Organization Valley Industry and Commerce Association

*Partial List

The state’s non-partisan legislative analyst says the measure could increase costs for local governments by tens of millions of dollars per year and cost the state millions more in lost revenue, which could mean diverting funds from other vital state services.

Drives Up the Cost of Existing Housing •

New government fees and regulations will give homeowners a huge financial incentive to convert rental properties into more profitable uses like short-term vacation rentals – increasing the cost of existing housing and making it even harder for renters to find an affordable place to live.

BOTTOM LINE: Prop 10 has too many flaws and will make the housing crisis worse.

Vote NO on November 6th!

Paid for by No on Prop 10 – A Flawed Initiative That Will Make The Housing Crisis Worse a coalition of housing advocates, renters, large and small businesses, taxpayer groups, and veterans Committee major funding from Michael K. Hayde, including Western National Group & Affiliated Entities Lewis Pacific Partners, including contributions from Lewis Investment Company, LLC California Business Roundtable

August 2018

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Apartment News

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CRAIG'S CORNER B y C raig K irkpatrick E xecutive D irector

Costa-Hawkins

T

he 1995 Costa–Hawkins (C-H) legislation is a state law that sets some requirements and limits for the 15 cities in California with rent control and those that adopt it in the future. A repeal of C-H will lift all restraints on local rent control laws. I want to talk briefly about its importance, what it does, the effects on your business and the fact that it’s under attack and what we can do about it.

Tenant activists collected enough

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signatures to place a measure on this November’s ballot seeking to repeal C-H. (This is named Proposition 10, Vote NO). C-H limits rent control in several ways: 1. It exempts single-family homes and condos from rent control, 2. C-H allows vacancy decontrol; in other words it allows the rent on a vacated unit to be raised to market rent, 3. It prevents cities from establishing rent control on units built after 1995. In addition to these limits being eliminated, a repeal of C-H would allow for appointed Rent Control boards, likely with heavy tenant representation, that effectively would create the potential for 435 different types of rules across the state.

The effects on your business? If you own or manage rental housing, it will devastate your business by limiting annual rent increases and increases upon vacancy, even if you must or do spend thousands of dollars to turnover or substantially improve the unit. This will have a significant effect on your property value. To add insult to injury, you will be charged fees to fund your city’s rent control bureaucracy.

Vendors will be impacted as owners will reduce or stop capital improvements as well as cut general maintenance expenditures. This will adversely impact wages and jobs performed by many workers who rent. Moreover, there is univer sal agreement by respected housing experts that it will stop the flow of capital for the construction of vitally needed new housing

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August 2018

units everywhere in California.

There has been a groundswell of support for rent control as advocates promote the idea that rents are too high, while ignoring that not enough housing has been built for decades. Or that house prices have increased to affordability levels that are at historic lows. Or that operating expenses have risen.

What can we do about it? As you know, AAOC is one of 10 member affiliates up and down California that comprises CalRHA. CalRHA represents 21,000+ members totaling more than 518,000 units. The purpose of CalRHA is to advocate in the best interest of the rental housing industry and address industry needs. The effort to repeal C-H tops a long list that we must defeat. As a member of CalRHA, AAOC has worked to help formulate a strategy and fundraising campaign to defeat this repeal effort. Our opponents have also strategized and are raising money to see that this repeal passes. It will be a very expensive campaign for both sides. If there has ever been a time to get involved, now is the time we must all spring into action. We have and continue to appeal to you for your support, if you haven’t yet done so please write a check today to show your support of Private Property Rights.

Mark your calendar for September 18 when we focus on Costa-Hawkins and rent control at our September General Membership Meeting.

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SACRAMENTO REPORT

Decisions, Decisions

E

very election presents the opportunity for citizens to express their will on a variety of issues and candidates for public office. Whether or not to participate in community discourse is a matter of personal choice.

Unfortunate or not, the voting history in California reveals a topsy-turvy decline in overall turnout in non-presidential elections. Civic responsibility often takes a back seat to personal pleasure, akin to avoidance of jury service.

November 6, 2018 will present the opportunity to once again demonstrate the individual level of political interest.

In addition to a slew of candidates for public office, ranging from the governorship on down to local offices, twelve measures have been certified by the Secretary of State as being eligible for the ballot. Among these twelve are seven measures proposed through the initiative process and three placed on the ballot by legislative action. Here is an early look at each of these.

Proposition 1, the Veterans and

Affordable Housing Bond Act of 2018, would authorize issuance of $4 Billion in bonds, with $3 Billion to be used to finance various housing programs and $1 Billion specifically dedicated to veterans housing.

Proposition 2 summits to voter approval $2 Billion in Housing and Community Development funds for distribution to counties through the No Place Like Home Fund to support permanent supportive housing for homeless persons with mental illness.

Proposition 3 would authorize $8.877 Billion in bonds to fund specified water projects relating to storage and infrastructure improvements.

Proposition 4 would authorize $1.5 Billion in bonds to fund constructions, expansion, renovation and equipping of qualifying children’s hospitals.

Proposition 5 would modify existing property transfer requirements for homeowners 55 years old or severely disabled, adjusting the replacement properties tax base with the new prop-

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B y J on S mock & R on K ingston

erties value.

Proposition 6 would require any measure to enact certain vehicle fuel taxes and vehicle fees to be submitted to the electorate for approval, thereby eliminating the recently enacted road repair and transportation funding measure previously approved by the legislature.

Proposition 7 submits to the electorate the question whether to continue daylight savings time changes, there by making permanent Pacific standard time.

Proposition 8 would place price limits on outpatient kidney dialysis centers and require periodic reports to the state regarding clinic costs, patient charges and revenue.

Proposition 9 would divide the state of California into three new states, subject to federal congressional approval.

Proposition 10 would repeal the Costa-Hawkins Act that currently restricts the scope of local rent-control policies, thereby allowing local cities and counties to limit rental rates upon vacancies and impose new limits on new construction and single-family homes.

Proposition 11 would require private sector ambulance employees to remain on duty during state-mandated meal and rest periods without violating those labor laws.

Proposition 12 would establish new standards for minimum space requirements for confining veal calves, breeding pigs, and egg-laying hens; requires cage free environment for egg-laying Sacramento — continued on page 19

Protecting Rental Housing Since 1961

AAOC is the prominent industry advocacy voice in Orange County, representing the interests of apartment owners, managers, and suppliers at the city, county, and state level.

The NAA, in partnership with the National Multi Housing Council, maintains a full-time legislative staff monitoring national legislative activity and advocating for our industry’s interests at the federal level.

CalRHA supports and defends legislation designed to address the pressing problems and concerns of rental housing owners and multifamily professionals in our state.

For more information on our legislative efforts, visit

www.AAOC.com

August 2018

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Apartment News

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers My apartment building has always been a nice and quiet community, no bother, no worries. Everyone keeps to themselves; never have complaints about behavior.

Well, that all changed when my manager let down her guard and didn’t fully screen my newest residents! Ever since these two

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characters moved in, flashing me their ‘doctor’s note’ saying they could smoke pot, they’ve been puffing away ever since.

Apparently they claim to be ‘disabled’ and that because they are ‘disabled’ they get to do whatever they want. Huge clouds of smoke literally billow out of their apartment! I’m concerned about lots of things, but mostly, the little girl who lives next door, I believe that she’s asthmatic. How much more of this must I, and the neighbors take?

The audacity of some medical ‘professionals’ to abuse and game the system by willfully proscribing the use of ‘medical marijuana’ to non-disabled fraudsters is an affront to all truly disabled persons. As of this writing, the use of marijuana, medical or otherwise, is still illegal under federal law however

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August 2018

the federal government has elected to stay any enforcement and prosecution for the use and or possession of ‘medical marijuana.’ California legalized the recreational use of marijuana, which allows for the possession of a limited amount of marijuana, for personal use, provided certain requirements are met.

Marijuana smoking is restricted by location. It may not be smoked wherever smoking is prohibited by law, within 1000 feet of a school, recreation center, or youth center, on a school bus, or in a moving vehicle or boat. The right to ‘smoke’ marijuana in your apartment community is not automatic, and will depend upon the individual facts of each case. The use of non-medical marijuana is technically illegal under federal law, and as such, cannot be used or smoked anywhere, including your

community, and may be grounds for termination of their tenancy. The use of medical marijuana requires that the user be disabled, and the disability must be ‘verifiable.’ Additionally, the disabled individual must request a “reasonable accommodation” from you the housing provider prior to just lighting up. Once the disabled person makes the request for a reasonable accommodation, you are obligated to consider the request, and attempt in good faith to accommodate the request in a reasonable manner. The accommodation does not necessarily require you to ‘grant’ the request outright, but you must make a good faith effort to provide an accommodation that addresses the disability, but does so in such a manner that it does not unreasonably ‘burden’ you the housing provider. The courts will apply a “benefit to the requestor” versus a “burden to the housing provider” standard in determining whether or not you met you obligation to reasonably accommodate the disability. In

your specific situation, the initial hurdle for your new residents to surpass is to establish that one or both truly has a “verifiable” disability. A ‘doctors’ note provided it has not been forged, although highly suspect will generally satisfy the extremely low threshold here in California. The reasonable accommodation, their request to smoke willy nilly within the apartment, must be balanced with the ‘burden’ to you the housing provider, and those other residents that might be affected, i.e. the asthmatic child living next door. It is conceivable, and probably likely, that an asthmatic child when exposed to the smoke billowing from next door might have a devastating and fatal reaction.

Certainly the neighbor child, with a truly verifiable disability, asthma, is entitled to be free of the exhaled smoke as a “reasonable accommodation” for her verifiable disability. When balancing the benefit to Cheech and Chong of being able to light up in their apartment, with the burden to you as well as

the extreme life threatening burden to the asthmatic child, courts would most likely find that a reasonable accommodation would be to prohibit the smoking of the marijuana within the apartment unit, or in any place that might affect the asthmatic child, or others with such a sensitivity to smoke, but provide an area within the community, possibly a portion of the outdoor common area that may be used for the smoking of their medical marijuana.

Alternatively, there are alternative methods of delivering the active ingredient in marijuana, i.e. ingestion, pills or tablets, food based, etc. Remember, reasonable accommodation issues are extremely fact sensitive and the analysis is dependent on a proper review of the relevant facts. Always contact an experienced attorney when faced with a request for a reasonable accommodation, as the issues are typically complex and a reasoned response must be made Legal Q&A — continued on page 12

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Legal Q&A — continued from 11 in a timely manner.

I’ve always heard that I should post my rental criteria in a conspicuous place so that applicants can plainly see whether or not they are qualified before they submit their application. I typically require that the applicants combined income exceed three times the rent, however I might make exceptions. Also, in years past, a foreclosure on an applicant’s credit report was an automatic disqualifier, but after attending your tenant screening class, I have reconsidered. With so many exceptions to my rental criteria, my sign would be huge!

How do I handle this?

Yes, it’s a good practice to post your rental criteria in a conspicuous place.

The details and specifics of your rental criteria, however, do not need to be included, as these details and specifics are not necessarily static, that is, they

may change or evolve over time depending on your situation. For example, your three times income requirement may work fine if you have a single vacancy and a dozen applicants, however it may be a bit too restrictive in the present economy, or in the event you have three vacancies, your phone hasn’t rung in days, and you’ve only received a single application in the past two weeks. Every owner should establish the following as their general rental criteria. A qualified applicant should: i) have a verifiable and positive credit history; ii) have a verifiable and positive past tenancy history, iii) have sufficient and verifiable income to meet his or her present and future financial obligations, and iv) should not pose a risk of harm to the rental property or to others. These general rental criteria can and should be applied equally and fairly to all applicants, and in compliance with all fair housing rules. Once applied, the best applicant should be accepted, not nec-

essarily the first to apply.

I just put my single family house on the rental market, and have agreed to rent it to a nice family of four; mom, dad and two kids, two and five. The parents seem responsible enough and I’m sure they’ll make great tenants, but I am concerned because the house has a pool. Is there anything I can do to protect myself from liability should one of the children fall in and drown?

The short answer is yes. There are several measures you can, and should, take to protect yourself. First and foremost, ensure that the pool and the gate/ enclosure conform to all state and local codes and ordinances. The gate should be self-latching, and should be checked to ensure that it closes properly. Review your insurance policy with your broker to ensure that your coverage is adequate; consider an umbrella policy as well.

Your broker can counsel you on coverage

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limits; consider $3,000,000 as a minimum. Finally, you should include as part of your rental documents an addendum to the lease in which the tenant acknowledges the dangers of the pool, agrees to ensure that all gates are kept closed, and agrees to periodically verify that the self-latching gate functions properly. Consider requiring that your tenants procure renters liability insurance as well. These requirements should be a part of your rental policies for a property with a pool, regardless of whether or not your tenants have children.

My new tenants just moved in a month and a half ago. The lease requires that the tenant pays for all utilities, and must put the utilities in their own name prior to moving in. Well, I just received the electric bill, and it’s still in my name. I’m thinking about not paying it, just letting it get shut off. Maybe when the lights go out, they’ll take care of it. Can I do that?

No, can’t let the utilities be shut off.

Your tenant’s actions are a breach of the rental agreement, and must be addressed in compliance with California law. You should immediately prepare and serve a Notice to Perform or Quit- Breach of Covenant notice.

The notice should identify the specific breaches, the failure to place the electric utility in their own name, and their failure to pay the utility charges incurred since taking possession. The notice should be specific as to how they must cure the breach, namely, they must put the utilities in their name, and reimburse you for the amount of utility changes that have been billed and incurred post tenancy. Note that some jurisdictions may require that you include a statement identifying a witness who observed the breach, as well as the date and time of the breach. In such jurisdiction, you or your manager would suffice as the witness, and the breach would be considered ‘ongoing’ as it continues to occur. In the event of non-compliance, you would be entitled

to file an unlawful detain action to recover possession of the premises.

Rarely though is that necessary, as the vast majority of residents will immediately comply.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. The Duringer Law Group, PLC, one of the largest and most

experienced landlord tenant law firms, has successfully handled over 260,000 landlord tenant matters throughout California, and has collected over $145,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643.

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13

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I have a 100 gallon 79,000 BTU Water heater which is about 5 years old. The heater has trouble maintaining a normal operating temperatures and the flame is yellow. I would hate to buy another heater, what do you think is wrong? Greg

Dear Greg:

I think you have a couple of things at work here. First let’s address the yellow

flame as that might solve the entire issue. A yellow flame indicates that the burner is not getting enough air. That means there might be an obstruction from dust or cobwebs in the burner assembly. Follow the gas line into the burner assembly and note where the air comes into the burner. If there is no obstruction at the air duct, remove the gas line from the burner and inspect the gas orifice. It is not unusual to find lint or cobwebs clogging the orifice or

the gas line. (Gas line between the thermostat and the burner.) With a brush clean the burner ring. The cleaning should solve the yellow flame issue and greatly improve the efficiency of the burner. A second item to address while maintenance is being done to the water heater is to clean out the water tank.

Most 100 gallon water heaters come with a clean out port on the side of the Maintenance — continued on page 16

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15

Maintenance — continued from 14

heater if done on a regular basis.

tank. This port is for cleaning out accumulated calcium and debris from inside the tank. Depending on the hardness of the water being fed to the heater, it is not unusual to remove one or more buckets of debris. The thick deposits on the bottom of the tank greatly impact the ability of the burner to heat the water. The clean out of the tank should be done once a year. This service will greatly lengthen the life of the water

Dear Maintenance Men:

Pigeons are driving me crazy! I have tried everything to get rid of the pigeons that have taken over eaves and patios at my complex. I have used fake owls, high pitch sound devices, goop to give the pigeons sticky feet and spikes everywhere. They just laugh at the spikes and walk and nest over them. Any advice will be welcome! Jennifer

Dear Jennifer:

Although your situation is beyond this; the first line of defense is not letting pigeons get a foot hold at your property in the first place. Talk to your residents and make sure no one is feeding the pigeons! It sounds like you have tried most of the common antidotes for getting rid of established unwanted pigeon flocks. Getting rid of pigeons is a war of wills. If you give up, they will return. The key is to make them as uncomfortable as possible and not stopping until they are gone. First thing to do is clean the area with bleach to remove any pigeon nesting smells and spraying any stubborn pigeons with a water hose over and over. If the area lends itself to be closed off, put up netting to keep the birds from entering the area. If the spikes are broken, replace with stronger ones. Check at your local farm supply or the internet for stronger better quality spike strips. The area must be monitored constantly until the birds have found a new nesting area away from your building and remember, this is a daily battle if the campaign is to be successful.

Dear Maintenance Men:

Do you have a recommendation for exterior lighting that will make the property stand out from its neighbors? Jorden

Dear Jorden:

We are big fans of LED lighting and have used 120 volt half inch LED rope light to great advantage. Install the rope light under the eaves and out of the way.

From the ground the light appeared to emanate out from the eaves and down the walls. The light is indirect and made for a very interesting look. The side benefit of the rope light was not only did it look great; it shed light in all the dark corners around the building.

LED rope light is more expensive than the incandescent rope light, however, it is economical in the long run, it has a long service life and the rope does not get hot or even warm to the touch.

16

Apartment News

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August 2018

(Although less expensive, we do not recommend incandescent rope light.)

LED Rope light comes in 150 foot rolls and with the proper rectifier in place, up to 1200 feet can be used from one electrical source. The light comes in cool white, natural white and warm white along with a variety of colors. The rope light can be installed onto a plastic track to help keep it straight and to eliminate any drooping of the rope.

Remember to pre-drill the track before installation. LED rope light is perfect for under stairs, balconies and anywhere you need soft indirect light. Keep in mind, it does not throw light very far and will not light up a courtyard, it is mainly for aesthetics and it will make your building stand out!

WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please send in your questions to: DearMaintenanceMen@gmail.com If you need maintenance work or consultation for your building or project, please feel free to contact us.

We are available throughout Southern California.

For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371 Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

Train Online

No Gas Required With today’s gas prices, we are all trying to drive less. Until now, your education would probably require a long commute — no longer! Now that AAOC has partnered with Visto^ for access to online training, all you need is a computer and internet access. Train from wherever you are.

You will find interactive, engaging and informative education right when — and where — you need it. Whether you want to learn the facts about Fair Housing, Preventing Sexual Harassment, and Mold or want to perfect your Leasing, Customer Service, Resident Retention, and Leadership skills…all this knowledge is available online, right at your fingertips.

Available course titles include: Leasing for a Living Fair Housing (Spanish version available) Fair Housing II Customer Service as a Competitive Advantage The Impact of Maintenance on Retention Internet Leasing Resident Retention for Today’s Savvy Customers Preventing Sexual Harassment (Supervisor and Spanish versions available) Mold Awareness Curb Appeal Traffic Generation Basic Maintenance Much, much, more!

For more information, access our website at aaoc.com.

If you have any technical difficulties, contact the Visto^ Help Desk at 1-866-472-2344. Or use the Help Feature by clicking the ‘Help’ button from the green menu bar on the Visto^ website.

August 2018

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Apartment News

17

Financial Lessons You Can Learn from Retirees

BY JASON SHERR

D

oes this scenario sound familiar?

• When the market is up, an investor feels good and buys stocks.

• When the market is down, that same investor gets scared and sells.

Although reacting like this may feel right at the time, the problem is this scenario is unlikely to result in a profit.

In fact, the goal should be just the opposite: buy low and sell high.

Why do investors make this mistake?

The reason may have a lot to do with us making investment choices the same way we do many important decisions: using both our heads and our hearts (i.e., logic and emotion). When there’s market volatility — including both market highs and market lows — our emotions tend to take over and we may make illogical choices going against our best interests.

To avoid having your emotions control your investment decisions, you may decide to get into the market when

18

Apartment News

it’s down and out of the market when prices are up. This is known as “market timing.”

While this approach may sound rational, the problem is this strategy is extremely difficult, even for experienced investors, to employ consistently.

There’s an old saying: “No one rings a bell” when the market reaches the top of a peak or the bottom of a trough.

Translated: Investors attempting to time the market usually find it tough to determine exactly when to make their move.

Give dollar cost averaging a look.

Rather than using either of these approaches, consider a strategy called “dollar cost averaging.”

Dollar cost averaging is the practice of putting a set amount into a particular investment on a regular basis (weekly, monthly, quarterly, etc.) no matter what’s going on in the market.

For example, you could invest $500 each month. In a fluctuating market, this practice lets you purchase addi-

www.aaoc.com

August 2018

tional shares when prices are low and fewer shares when prices increase.

While you’re mulling dollar cost averaging’s potential merits, consider this: You may well be using the strategy already. If you participate in an employer-sponsored retirement plan, such as a 401(k) or 403(b), and contribute the same amount each payday, you’re using dollar cost averaging.

Get help for when the going gets tough. One of dollar cost averaging’s greatest challenges is you have to stick with the strategy even when the market declines, and that can be difficult (see our previous discussion about letting emotions control your decision-making). However, during times like these, dollar cost averaging can be most useful by letting you purchase shares at lower prices.

Because dollar cost averaging can be simultaneously more difficult and advantageous when the going gets toughest, consider turning to a professional financial advisor for help. He or

she should offer a voice a reason during these periods as you grapple with whether to adhere to the strategy.

Like any investment strategy, dollar cost averaging doesn’t guarantee a profit or protect against loss in a declining market. Because dollar cost averaging requires continuous investment regardless of fluctuating prices, you should

consider your financial and emotional ability to continue the program through both rising and declining markets.

Investments in securities and insurance products are: NOT FDIC-INSURED/NOT BANK-GUARANTEED/ MAY LOSE VALUE

About the Author: TThis article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice President-Investments. He can be reached at Jason.

Sherr@wfadvisors.com or 949-862-1248.

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. © 2018 Wells Fargo Clearing Services, LLC. All rights reserved.

Sacramento — continued from 8

world about us. And Proposition 5 affects our home owning elderly and aging population; where will they go, if they move at all? The fantasy of Proposition 9 will in all likelihood follow the path of its predecessor six-state division. And what about Proposition 6? Is direct democracy through the electorate preferred to our representative democracy? It’s all in your hands, members. So be sure to register and vote your choices in November.

hens after December 31, 2021.

Aside from the natural interest in all general obligation bonds, property owners of all political persuasion will be particularly drawn to Proposition 10, the rent control initiative. Whether it is of immediate or future interest, surely the prospect of greater government regulation of “fair return” and varying market conditions should bolster increased interest in the political

August 2018

Copyright© 2018 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG).

For Questions regarding this article, please call the AAOC at (714) 245-9500

www.aaoc.com

Apartment News

19

Improving Quality of Life and Personal Achievement through Housing

W

hen a landlord rents to a Section 8 Housing Choice Voucher tenant, the landlord is providing the tenant with opportunities far beyond shelter. With stable, affordable housing, families are able to focus on improving health, education, and income. To support the path to self-sufficiency, most housing authorities offer programs to voucher participants to encourage educational attainment and career advancement.

Following are real stories of voucher

tenants living in Orange County who have improved their lives by using the services provided by the housing authority.

Annette

Annette is a reminder that many hard working people are just one personal or financial crisis away from home-

BY CALIFORNIA ASSOCIATION OF HOUSING AUTHORITIES

lessness. As a single mother of two, she had a job, housing and transportation, but after an emotional breakdown followed by car problems, she lost her job and apartment. Annette sought treatment and was able to find employment and get her car fixed, but she was still living from place to place. With the help of the Section 8 program, she was able to stabilize her housing but Annette still needed help with stable employment.

While working to get services for her autistic son, she lost her job again. This

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Apartment News

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August 2018

time, she was able to keep her housing due the Section 8 program. Annette, who is pursuing a degree in Human Services says, “I am working hard in school so my children see that it is never too late to pursue your dreams. I know what it feels like to be in the position of feeling lost and I want to have the ability to assist others like I have been helped.”

Ana Rosa

Ana Rosa was homeless and had lost custody of her four children when she received her housing voucher from Santa Ana. After finding an apartment and re-uniting with her children, she started work on her high school diploma, but she did not stop there. Ana Rosa worked toward a certificate in paralegal studies and was able to secure employment with a law office, where she continues to grow her career. “I have come a long way and I am so glad that that I took advantage of the opportunities that were given to me,” says Ana Rosa, whose next goal is to become a home owner.

not be able to care for his family. “The hardest thing for me, as a man and a provider, was that my family might become homeless.” When my Housing Specialist, Victoria Nguyen, suggested that I could go back to school and we could get on the Family Self-Sufficiency Program (now called the Housing Plus Program), my wife and I both jumped on the opportunity. I received encouragement from my Housing Specialist throughout the entire program. I took English and Computer Classes at

Orange Coast College. Then I took a career class, and after some testing I realized that I wanted to go into the Security field. I took classes and received my Security Guard Card. I mentioned to my Housing Specialist that I would like to go further in the Security field and I would like to get an Armed Security Guard License. I could earn more money and someday be hired as an Operations Manager at a Achievement — continued on page 22

Bruce

Bruce lost it all.

He never thought after 13 years in a Marine Corps and 12 years on the job, that he would

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Achievement — continued from 21 security company. After I completed my schooling, I was offered a position as a supervisor for an armed security guard company at South Coast Plaza. I now supervise some very well-known stores such as Rolex, Van Cleef & Arpels, Cartier, Louis Vuitton, Piaget, ALS, Versace, Chloe, and Chanel. I also travel when we have deliveries to different cities. My earnings have increased

and now I can afford to purchase a condominium.

Tracy

Prior to receiving housing assistance, Tracy, an Army and Air Force Veteran, was living in transitional housing for Veterans. He was

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About CAHA: The California Association of Housing Authorities (CAHA) is a statewide association representing over seventy-five housing authorities. CAHA’s purpose is to meet the needs of the 395,000 subsidized tenants by advocating on behalf of our agencies in both California and Washington, D.C. CAHA is actively involved in all aspects of affordable housing finance, rental management issues, and housing and land use law. CAHA closely follows the programs and policies of State housing agencies and the federal HUD budget.

The Southern California Chapter of CAHA has formed a Landlord Outreach Committee to inform and educate property owners and managers about the Housing Choice Voucher Program.

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thankful for a roof over his head but he couldn’t call it home. He shared the facility with other veterans and had to search for a quiet spot to study for college. Once he was able to secure his own apartment with a Section 8 Voucher, he was able focus on studying and tackle some of the toughest subjects like Math and Statistics and joined Garden Grove Housing Authority’s Family Self-Sufficiency (FSS) Program.

In May 2018, Tracy received an AA degree in Human Services at Cypress College. Now, his goal is to find a stable employment in Human Services that will give him many opportunities to give back to the community.

Behind every successful voucher tenant, like Annette, Ana Rosa, Bruce and Tracy is a landlord who opened the door to stable housing in partnership with the housing authority. Next time a voucher holder knocks, will you let them in?

For information about the benefits of accepting vouchers and a directory of southern California housing authorities, visit http://cahahousing.org/landlord-resources/

Visit our Buyer’s Guide beginning on page 53 for the resources you need!

August 2018

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NAA 2018 Recap Catherine Tran —

It was an honor for me to be selected as the recipient of the AAOC Scholarship to attend the NAA Apartmentalize 2018.

It was such an excellent event full of education sessions and industry know hows. I find it very helpful for me as a professional to not only expand my knowledge but to have a chance to network with the peers as well.

One of my favorite sessions is How to Transform the Underperformed Property, and I would like to share with you the below from the presentation: Critical Success Factors for a Turnaround:

• Setting clear and achievable goals Key Takeaways: • Establish Clear Goals • Ensure Flawless Execution • Celebrate/ Reward Achievements • Review Lessons Learned • Continuously Measure and Improve I would encourage the AAOC members to apply for the scholarship next year to experience the event yourself. It would be worth your efforts!

Veronica —

• Improving product quality • Empowering skilled and engaged associates • Identifying residents needs versus wants • Understanding current versus desired market placement

My time at NAA was one I will never forget! I was able to learn about leadership, teamwork, innovation, and so much more. One of the highlights for me was listening to Mark King, President of Adidas, talk about “disruptors” and how you should welcome them. When you are doing well, consider disruption; how you can you grow if you are not willing to be “disrupted”

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to change? He also urged teams to create an environment where everyone is responsible for the future. Ideas = ownership. Every team member should find their potential and be free to offer their ideas, even if it isn’t directly related to their job or department. Respect your team, respect all opinions, nurture hope and aspirations… even JFK, when speaking of his aspirations to support NASA’s Apollo program remarked, “We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too.”

Brianna —

As always, I had an amazing time at the largest industry event in the country!

The AAOC Team was part of the Concierge Committee for Apartmentalize this year which gave us the opportunity to give back, volunteer and meet people from all over. When my shift was over, I took advantage of breakout sessions that covered Marketing, Technology, Independent Rental Owners, Corporate Social Responsibility and so much more!

I was able to sit front-row to hear Alex Rodriguez share his story of how his childhood went from his family being late on rent monthly to him becoming financially independent then how he NAA Recap — continued on page 26

Certified Rental Housing Provider Education Program Expand Your World of Knowledge!

— Fall 2018 Program — Each Thursday, September 6 through November 15 Time: 8:30 am–12:30 pm This 11-week comprehensive training course is beneficial to anyone in the rental-housing industry! Apartment Owners, Regional Property Supervisors, Resident Managers, Onsite Office Personnel, Maintenance Personnel and Apartment Vendors are all welcomed to join us as industry leaders and seasoned professionals cover topics from residential management to maintenance and emergency preparedness.

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• Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

All Classes held at the AAOC Office: 525 Cabrillo Park Drive, Suite 125, Santa Ana, 92701 Members: $595 Non-Members: $695 Payment must be paid in full by event date.

Cancellations require 72-hour notice.

To REGISTER — Go online: www.AAOC.com or Call: (714) 245-9500 As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

August 2018

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Apartment News

25

NAA Recap — continued from 24 turned a duplex investment into a portfolio of 13,000+ units. There were countless takeaways and my only wish is that every single AAOC member was in attendance to experience such a powerful conference. Next year, Apartmentalize will be in Denver — so my advice is to start searching for those flight deals and join the concierge committee for discounted full-conference rates!

Craig —

This was my first NAA conference and I was amazed at the size of the event. It’s a huge event, this one being attended by over 9,000 people from across the country. Attendees included; owners and managers, Association staffs and Executive Directors with almost countless vendor booths in the exhibit hall. I stayed super busy with association business and meetings on Tuesday and Wednesday while Thursday and

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Friday were filled with seminars and walking the exhibit hall on. Be sure to bring comfortable walking shoes if you plan to attend next year’s conference in Denver. This is a great industry and its greatness was in full display in San Diego!

Debbie —

To sum up San Diego Apartmentalize in one word I would use “Fantastic!”

From the speakers to the exhibition hall to the amazing Gaslamp Party… this NAA expo and conference did not disappoint.

The speaker that made me laugh the hardest was Mike Rowe-that was an amazing presentation.

I made incredible connections at this conference which will no doubt benefit our organization in the future.

Looking forward to next year’s NAA Apartmentalize already!

Gissel —

This is my third year at the National Apartment Association Education Conference and second year volunteering; every year I’m blown away how the show tops the last one. From the wrapped sidewalks displaying “expo this way” throughout Downtown San Diego, and the never-ending expo floor.

While volunteering I met some fellow industry peers from the North Valley Property Owners Association. However, the best was listening to Mike Rowe’s General Session. He said, “You have to be willing to get your hands dirty to get the job done.” That one sentence resonated with me. It doesn’t matter what field

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

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Apartment News

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August 2018

you are in because in order to succeed you have to be willing to put in long hours and sometimes you are literally getting your hands dirty. I recommend anybody in the Multi-Family industry to attend at least one in your career.

You will come back with fresh ideas and a new outlook on your job.

Robin —

With this being my 1st time in participating in Apartmentalize 2018, I was impressed with the enthusiasm of what the conference had to offer the industry. Job well done offering a great deal of marketing and network for over 10K attendees. I enjoyed most the volunteering and offering information to those in need of directions to the education sessions being held. Attended a great empowering session with Mike Rowe that had a great message of how to appreciate people who aren’t afraid to get their hands dirty to get the job done. Overall impressive of turnout and exposure of the what’s offered in the Property Management Industry and look forward to what they have to offer next year.

Do you know…

AAOC is non-profit??

That means YOUR dollars

come back to

YOU!!

August 2018

www.aaoc.com

Apartment News

27

June General Membership Meeting Recap

O

ur June General Membership Meeting was anything but routine. The topic was entitled “Property Positioning”, and included a discussion on Santa Ana rent control as well as the effort to repeal Costa Hawkins, the 1995 legislation that limits rent control from overreaching.

Our programming began with Executive Director Craig Kirkpatrick thanking our sponsors: Chase Commercial Multifamily Lending—

Team Schweer, represented by Cooper Dodd, McCarthy roofing—John McCarthy, The Liberty Group— Stefanie Koslosky, and CBRE represented by Dan Blackwell.

Craig introduced Board President and Legislative Chairman, Nicholas Dunlap who summarized the legislation that wrapped up in May. The top four anti-rental housing industry bills we lobbied against this year were voted down or substantially amended. Your

Jaime Dabbs-Ball and Marisol Terrazas smile big for the camera.

support really helped to ensure a good result for our industry. However, the fight is not over. Nicholas discussed the efforts to place a rent control measure on the Santa Ana ballot in November and touched on the statewide effort to repeal Costa Hawkins.

Nicholas introduced Sid Lakireddy —VP, CalRHA and President of Berkeley Property Owners Association who June GMM Recap — continued on page 30

James McCormick of Argos Home Systems checks the winning raffle ticket with James Hansen.

Our expert panel, from left, Scott Schweer of Chase Multifamily Lending; Rick Julian of AMC/ARES; Stefanie Koslosky of the Liberty Group; and Kimberly Laten of Color Design Development Group.

28

Apartment News

www.aaoc.com

August 2018

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29

Chase Multifamily Lending, represented by Cooper Dodd, was one of the evening’s sponsors.

Dan Blackwell of CBRE addresses the crowd as a sponsor of the meeting.

Sid Lakireddy of CalRHA, gave a brief overview of Costa Hawkins and Affordable Housing topics affecting the rental housing industry.

June GMM Recap — continued from 28

repeal effort. Our website: www.aaoc. com, has some of the information Sid talked about, including a form to pledge money to help the fight.

We were then privileged to have Craig moderate our panel of experts including Scott Schweer of Chase, Rick Julian of Advanced, Stefanie Koslosky of

The Liberty Group and Kimberly Laten of Color Design Development Group.

This was a great panel that covered a diverse array of topics as it relates to property positioning. Scott said most of his deals are refinances given the uncer-

came down to address the efforts that CalRHA has formulated to defeat this Costa Hawkins repeal effort. With the aid of a slide presentation, Sid discussed strategy as well as the importance of messaging and fundraising to fight this

June GMM Recap — continued on page 32

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August 2018

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Apartment News

31

June GMM Recap — continued from 30 tain interest rate environment. When Craig asked to see a show of hands from those thinking interest rates would be lower in two years, there were none.

Rick talked about property positioning from a buyers and owner’s perspective. He talked about what they look for when buying a property and some of the typical improvements they make to add value to the property.

Stefanie covered proper staffing and touched on the importance of social media and how it can impact your property compared to the competition. Stefanie of the Liberty Group, a meeting sponsor for Don’t wait until it’s too late… visit the man with the plan, John McCarthy of McCarthy Roofing, who Kimberly discussed property posi- the night, is excited to give away her prize! sponsored this evening’s meeting. tioning from an aesthetic and design perspective adding popular interior as well as exterior color schemes. attendance too! As always our PSC The tentative topic will be Rent Control The panel was applauded for their members provided the best prizes and and Costa Hawkins. Please put this on detailed explanation of their respective we thank them for attending and sup- your calendar now. fields, as well as providing excellent porting AAOC. tricks, tips and insights for owners and Our next General Membership 1/4 page vertical: 3 11⁄16" x 4 15⁄16" landlords.

Meeting will be on September 18th at There were some lucky winners in the Great Wolf Lodge in Garden Grove.

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August 2018

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Apartment News

33

Question—Who needs to be educated?

Answer—Everyone

T

his is the time of year that students around the country are preparing to enter or return to school. Who else needs to be educated?

For those of us in property management, the answer is everyone: you, me, the general public, property owners, potential, current and previous residents, employees, industry associates and community vendors.

We are educated from the time we are born. Other than the things that come to us instinctively, we have to be taught everything else by someone or through our own experiences. Education gives us the power to change our lives

BY ELAINE SIMPSON

and others’ lives.

We cannot assume that everyone understands everything about our business, and that gives us a unique opportunity to become the educator.

Education is a key to success in property management.

How do we educate? The methods are varied and no longer require sitting behind a desk with a boring text book.

There are videos, seminars, conventions, trade shows, networking, peers, webinars, blogs, newsletters, magazine articles, social media, and a myriad of other sources and methods.

We can educate John Q. Public about

the convenience of apartment living through our advertising and marketing.

When they call or visit; we educate them with our brochures and price lists.

We educate our property owners through the wording in our property management agreements. We outline the terms, rates, reporting, banking, and requirements for doing business with us.

Residents, past present, and future, are educated through our leases, legal documents and resident handbooks.

We teach them how to be good residents by telling them when and where Education — continued on page 36

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Apartment News

www.aaoc.com

August 2018

800-541-1962

Are You Playing Fair?

Fair Housing Council of Orange County

Learn the value of complying with Fair Housing laws!

This seminar will provide current comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Important topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities and families with children n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructed by: Fair Housing Council of Orange County Date:

Wednesday, August 22, 2018

Time:

9:00 am to 12:00 pm

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

3 CEC Points

Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members & Non-Fair Housing Partners

** Cost includes Fair Housing Certificate

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

Register Today — Call (714) 245-9500 or Fax (714) 245-9505, or Online at www.aaoc.com Yes, I want to attend the Fair Housing Seminar on August 22, 2018 Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

No Email______________________________________

Check Enclosed

Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

August 2018

www.aaoc.com

Apartment News

35

Education — continued from 34 to pay rent, how to request maintenance, where to park, and what will happen to them if they do not follow the rules.

Industry associates and vendors are educated via our contractual agreements. We inform them about how often we pay invoices, lay out what we expect from their representatives, explain what type and amount of insurance we expect them to carry.

Invest in your employees with continued educational opportunities.

Policy and procedure manuals are basic tools used to impart corporate wisdom to employees; however, sending them to industry related events such as annual trade shows and conferences, and allowing them to attend quarterly seminars will also teach them new skills and recharge their batteries. We must all continue to learn to be effective.

Are you taking care of your own education?

About the Author: Elaine Simpson — Owner, Occupancy Solutions, LLC Operations, Leasing, Marketing Consultant and Training Specialist Elaine Simpson has been employed in the housing industry since 1986. Starting on site as a leasing agent, she moved up, working as assistant manager, site manager, executive director and finally senior regional manager with communities in several states and portfolios containing more than 1400 units. Ms. Simpson has worked for local and national industry leading companies and throughout her career, has trained new managers across the country, assisted in creating “Best Practices” and procedure manuals, participated in numerous task forces during national mergers, acquisitions and dispositions and headed “turn around” teams assigned to troubled communities, successfully increasing income while decreasing expenses and allowing the property to recover economic viability.

multifamily professionals of market rate, senior and affordable housing communities throughout the United States. Occupancy Solutions assists communities by providing proven, cost-effective techniques and strategies that achieve increased occupancy, improve resident retention, minimize expenses and increase net operating income.

Ms. Simpson is a licensed real estate broker in Michigan and Arizona, a Certified Senior Real Estate Specialist, a member of the National Speakers Associations, a National Apartment Association Education Institute Faculty Member, an Accredited Resident Manager a Certified Assisted Housing Manager and John Maxwell Certified Coach, Trainer and Speaker. Let Occupancy Solutions create solutions for your community. To learn more about the vast range of services and trainings Occupancy Solutions can provide, please visit www.occupancysolutions.com for more information.

With over 30 years of experience in the multi family industry, Elaine Simpson founded Occupancy Solutions, LLC to provide on site operations, human resources, housing program compliance, maintenance, marketing, leasing, training and consulting services for

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Apartment News

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August 2018

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Traveling Around The World Together, Come Along!

This February association members will come together for a tour across the fascinating and ancient country of India. Mark Twain said: “India is the cradle of the human race, the birthplace of human speech, the mother of history, the grandmother of legend and the great-grandmother of tradition.”

We will explore the highlights of this ancient continent, but also go off-the-beaten-path into the remote eastern regions of the country. This tour features land exploration as well as a beautiful week-long river cruise on the fascinating Brahmaputra River in the shadow of the Himalayas. Stand at sunrise at the amazing Taj Mahal, explore the famous pink city of Jaipur. Experience an Indian tea plantation and even experience a Safari by elephant back in the legendary Kaziranga National Park (UNESCO). Enjoy stunning hotels in all of our multi-night stays across this exotic and fascinating country, and be enchanted by the warmth of the people and the vivid history of an ancient land. Like icing on an already tasty cake, we have even included a fantastic four night stopover in Dubai on the way to India including touring in this spectacular city. At over three weeks, our Legendary India tour is amazing value you don’t want to miss. Feb 13-Mar 11, 2019 – Tour Fare $7,999 pp, Single Fares Available. 27-Nights At the end of April, Stewart Tours and Rental Property Owners are off to the ancient land of Greece.

Stand in the shadow of the Acropolis, step into the ring where Olympians first competed, or contemplate the oracle’s insights surrounded by the grandeur of Delphi. Admire the Greek Isles’ sun-bleached ruins under piercing blue skies as the Aegean laps at an endless coastline. The Greek culture is filled with passionate music, delectable cuisine and a fascinating history rich with stories and legend. We’ll start the tour with a fascinating 4-night stay in ancient Athens featuring historical touring and even a day trip to Delphi and a food tour in the city. After uncovering Athens, we board one of the most award-winning ships in cruising today, the Crystal Serenity. With only 900 guests onboard, this is the perfect 5-star ship to spend a week exploring the stunning Greek Islands.

Mykonos, Santorini, Rhodes, Paphos (Cyprus) and Chania (Crete), we visit them all, and your experience with Stewart Tours includes all touring in every port of call. A wonderful land stay and then a cruise aboard Crystal Serenity, the perfect Greek Isles tour! April 22-May 4, 2019. $6,799pp. www.StewartTours.com or 1.866.944.3036. Talk to your tax advisor about the possible tax benefits of Association Travel.

August 2018

www.aaoc.com

Apartment News

37

Livable Announces Partnership with the Apartment Association of Orange County to Deliver Utility Savings to Properties Sharing Consumption The partnership leverages Livable’s Utility Billing Platform to drive tenant financial accountability for fair communal consumption, while promoting conservation.

S

an Francisco and Santa Ana, July 9, 2018 — Livable, the leading residential and commercial real estate Utility Billing Platform, announced a new partnership with the Apartment Association of Orange County to further drive responsible tenant utility consumption. Livable’s platform employs a Ratio Utility Billing System (RUBS) that fairly divides utility costs such as waste, sewage, water, gas and electricity amongst tenants, based on occupancy, square footage, or some combination of both. The fullservice property manager portal delivers immediate utility recovery in one convenient location for real estate portfolios of any size, whether that be 2 units or 2,000. Utilizing Livable’s utility

solutions and services costs nothing to setup, requires no minimum, and applies a transparent low monthly flat fee per unit enrolled.

“AAOC is happy and proud to announce our new partnership with Livable in order to deliver a Ratio Utility Billing System (RUBS) to our membership,” said Craig Kirkpatrick, Executive Director of the Apartment Association of Orange County.

“Personally, I have used RUBS at my building since last year and am happy with the results. Not only does collecting for utilities boost my bottom line, but it makes the residents more accountable and more likely to conserve their consumption. The fact that Livable, unlike other companies, includes this service to small property sizes should be attractive to many of our owners.”

Livable’s Utility Billing Platform offers housing providers a central location to aggregate utility cost and recovery data.

The dashboard displays visual graphs and calculators that make it easier and faster to recognize and transform utilities data into performance improvements. Using a history of tenant payment performance tracked in the platform, the user is able to unlock immediate value by identifying operational patterns and outliers. The dashboard can also be tailored to report alerts for potential leaks or track utility recovery amounts. With no constraints on size, Livable can meet the distinct needs of each housing provider. The tools provide transparent data to help housing providers educate tenants of their consumption habits, allocate financial responsibility accordingly and tenants are persuaded to curb exorbitant usage habits. Together, you and your residents can monitor utility allocations and ultimately see how saving resources saves money.

Partnership — continued on page 41

Are you looking for a particular product or service?

We can help!

Visit our Buyer’s Guide beginning on page 53 for the resources you need!

38

Apartment News

www.aaoc.com

August 2018

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Apartment News

39

Legacy Planning: Tools and Resources

T

he methods that you use in executing your legacy plan will vary depending upon your vision for the future and the assets that you currently hold. There are also factors related to income or tax issues that might need to be resolved, along with any accommodations to be made for the needs, abilities and goals of your heirs and beneficiaries.

Different estate planning and wealth transfer strategies to be considered include: • Making a will with bequests to family members, institutions or charitable organizations • Creating a living or a more specialized type of trust • Purchasing life insurance or changing beneficiaries on existing policies • Establishing a foundation • Funding an endowment • Charitable giving and donations • Gifting to children, grandchildren or other heirs • Forming a family limited partnership There is no one-size-fits-all answer.

This is a very personalized process. The important point, as I covered last month in my “Must Includes” article (Apartment News Magazine, July 2018 issue), is that you do something.

At a bare minimum, in addition to a Last Will & Testament, you should probably create a Living Trust. Basically,

40

Apartment News

this is a written legal document through which your assets are placed into a trust.

Under the terms of this document, you can continue to manage your own financial affairs during your lifetime.

Or, if you prefer, you can designate a family member or a corporate trustee to manage the trust assets with you continuing to receive the income generated by those assets and/or any return on principal that you arrange.

For the trust to be effective, you need to legally transfer your assets into that trust. So long as it is a Revocable Trust (and not an Irrevocable Trust), as the creator of that trust, you can later change which assets are held within the trust as well as any of the trust provisions and, even, the entire existence of the trust itself.

A Revocable Living Trust often serves as a means of avoiding probate, which usually equates to a faster distribution of assets to your heirs. It additionally provides for a potential savings of probate and other costs; and, also, better protects the privacy of personal information that is apt to become a matter of public record in Probate Court.

Be forewarned, however, there are costs involved in establishing this trust as well as potential taxes consequences related to property transfers.

Resources to Call Upon

Going back to the beginning of this series of articles (Apartment News Magazine, March 2018), there are numerous resources available to guide

www.aaoc.com

August 2018

BY TIMOTHY GORMAN REAL ESTATE BROKER/ CPA/ENTREPRENEUR

and assist you through the legacy planning process.

Who might you plan to call upon?

• Estate Planning Attorney who can you to structure your legacy plan and make sure that the documents are properly prepared and executed.

(Be sure that this individual is well-versed in the laws and rules governing the locality(ies) where your property(ies) are situated.)

• Real Estate Tax Specialist who can offer advice as to ways to avoid certain tax pitfalls and, based upon what you are planning to do, alert you as to potential tax consequences.

• Financial Planner who might add suggestions in regards to charity giving, life insurance options, and beneficiary designations on retirement and investment accounts.

• Non-Profit or Foundation Representative who can inform you as to the institution’s various methods for supporting or endowing a particular charity, university, college, hospital or organization.

• Charity Evaluator and Rating Websites serve as a great thirdparty resource for learning more about how your philanthropic giving can best be put to use to create the difference intended.

• Real Estate Advisor who can perform not only an estimate of value, but offer assistance in helping to

make sure that your properties are inheritance-ready.

Keep that in mind that each expert is looking at your legacy plan from a specific perspective. Always remember that, more often than not, there is more than one way to achieve what you want to accomplish. Listen to the experts, but ask questions and make sure that they understand your goals.

Most importantly, don’t overlook your heirs and your family. Just as when consulting with all of your other experts, you need to communicate with those for whom you are crafting your legacy, the dreams and desires that you have regarding their respective futures.

About the Author: Timothy Gorman, CPA, became a broker in his father’s firm, WR Gorman & Associate, in 2013. He is joined by fellow broker, Randy Combs, MBA; and Sonya Loera, Realtor. The firm, founded 1972 by William (Bill) R. Gorman, specializes in personalized wealth building through real estate

Partnership — continued from 38 “Mitigating utility costs during times of drought or other energy constraints in states like California is a reality that places the responsibility on us all to conserve,” said Daniel Sharabi, CEO of Livable. “Our fast-to-deploy and easy-to-use suite of cloud services combined with the expertise of Apartment Association of Orange County will deliver cutting-edge analytics and empower decisions that transform data into valuable insights and results.”

To learn more about Livable, and to sign up for a free recovery estimate visit www.livable.com/aaoc.

About Livable

Livable is a leading residential and commercial real estate utility billing company, providing a suite of cloud services, including its flagship Ratio Utility Billing System (RUBS). Livable

August 2018

has been serving the real estate industry since 2009, and their Utility Billing Platform was built to recover utility costs for any real estate stakeholder, property manager, housing provider, or apartment manager. Livable’s technology solutions strive to create a community around conservation. Livable provides an end-to-end solution for any sized portfolio of properties to recover utility costs, increase profits, and build a transparent, financially accountable community of tenants. To learn more, visit www.livable.com/aaoc.

About Apartment Association of Orange County

Apartment Association of Orange County’s mission is to promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

www.aaoc.com

Apartment News

41

2018 N VERSIO

It’s coming to a unit near you… ARE YOU PREPARED? With the passage of Senate Bill 655, Mold may be a substandard housing condition. Under the new law, the presence of visible mold in a dwelling may be considered a substandard housing condition. City and county building inspectors may issue a citation against a property owner for not addressing a Mold problem under the circumstances specified in the new law.

PROTECT YOURSELF AND YOUR INVESTMENT! The Apartment Association of Orange County Mold Operations and Maintenance Plan has been updated to comply with SB 655 Become educated on the following: n

Mold Prevention and Management

n

Mold Investigation and Evaluation

n

Categories of Risk and Recommended Actions

n

Remediation Procedures

n

Mold Prevention and Control Agreement for Rental Lease

Only $45

ORDER YOUR COPY TODAY! Each copy is individually licensed and available to MEMBERS ONLY.

CALL (714) 245‐9500 to order 42

Apartment News

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August 2018

BAD TENANTS HAPPEN When “good-bye” isn’t enough...it’s time to call Brennan Law Firm. Evicting or attempting to collect from an uncooperative tenant can be stressful, complex, and costly if not handled correctly.

At Brennan Law Firm, we focus on representing landlords and property managers exclusively in landlordtenant transactions and disputes. Our knowledgeable, assertive, and client-centered advocacy helps to get the job done right the first time – saving you time and money.

EVICTIONS . JUDGMENT ENFORCEMENT . LITIGATION

When “Good-bye” Isn’t Enough...

Commercial

Residential

Multifamily

QUICK, EFFICIENT, COST-EFFECTIVE! . .

Commercial and Residential Evictions Aggressive Representation . .

View Online Case Status 24 Hours a Day Free Consultations . .

Option to Open Your Case by Phone, Fax, or Email Saturday Hours by Appointment . .

Same Day Notice Preparation Se Habla Español .

Direct Access to an Attorney for Answers to Questions at No Cost .

Judgment Enforcement and Collections In Orange County, call (714) 202-5420

www.MBrennanLaw.com Call today for a free consultation We’re here to help

August 2018

www.aaoc.com

Apartment News

43

Do you have the right forms?

E

very professional in the rental housing industry knows the importance of having up-to-date forms…at least, they should! Did you know the AAOC regularly reviews their forms to comply with California’s laws to ensure you are using the most legally binding and enforceable language in your agreements? We pride ourselves in supplying these to our members complimentary as a member benefit if you download them online, or for a small fee if you choose to purchase them in paper form through the office.

We offer forms to cover the applica-

BY VERONICA COPELAND

tion process, including our Application to Rent (form #1160) as well as an Application Credit Check/Screening Fee Receipt (form #1350), through the end of the residency, including the Notice of Termination of Tenancy (form #1450) and the Move Out Closing Statement (form #1230).

Several forms have been added throughout the years as new laws have required them. Forms include the NonSmoking Addendum to Rental Agreement (form #1125), Smoke Detection and Carbon Monoxide Device Addendum (form #1410) as

well as the Bedbug Addendum (form #1105 for new residents, and #1106 for existing residents).

Chances are, if you need a form, we have it!

Visit our website to view a list of our available forms. If you can’t find what you are looking for, give us a call and we will be happy to assist you.

About the Author: Veronica Copeland is the Director of Education & Special Events and Managing Editor of the Apartment News Magazine. She is the staff liaison for the Education Committee and Forms Committee and has been with the Apartment Association for 14 years.

San Diego, CA

$4,800,000

• 15 Units renovated in 2014 • Plenty of walking & biking paths • Downtown easily accessible • Great location in a growing, trendy neighborhood

714.446.0600 www.SVNVanguard.com

All SVN® offices are independently owned and operated | BRE# 01840569

44

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August 2018

AAOC’s Legal and Operational Forms New Tenant Forms QTY.

FORM #

_____

1105

Effective 3/18 Legal Notices

PRICE

QTY.

FORM #

Bedbug Addendum (2017)

$ 5.95

_____

1170

Proof of Service (2015)

$ 5.95

_____ 1110

Disclosure of Lead-Based Paint and Lead-Based Paint Hazards Addendum (2017)

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

_____

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2018)

$ 6.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2017)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2017)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2013)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection Device Addendum (2014)

$ 5.95

1125

DESCRIPTION

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate

by Residents (2013)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2018)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Courtesy Forms

DESCRIPTION

PRICE

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2018)

$ 8.95

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2015)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2018)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2018)

$ 5.95

1350

Maintenance QTY.

FORM #

____

1020

DESCRIPTION

PRICE

$ 5.95

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Renovate Right: Important Lead Hazard Information

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

$ 12.50 $ 45.00

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

_____ Microbial Operations and Maintenance Plan — (2016)

(An Apartment Owner’s Guide to Mold)

$ 5.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ Asbestos/Proposition 65 Handbook and License

$ 25.00 plus $ 1.00 per unit

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Every Landlord’s Tax Deduction Guide

$ 25.95

_____ California Tenant’s Rights

$ 20.95

_____ Forms Collection (CD or USB)

$ 50.00

Maintenance Request (2011)

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office.

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Num­ber ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Tele­phone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

August 2018

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

www.aaoc.com

Apartment News

45

$50 + Tax

Name (please print CLEARLY)_______________________________________________________________________________________________________________________________________ Company________________________________________________________________________________________________________________________________________________________________ Address________________________________________________________________________ City/State/Zip_______________________________________________________________ Phone_________________________________________________________________ Email_________________________________________________________ Member #__________________ Payment Method:

Bill My Company (members only)

Check Enclosed

Credit Card:

Credit Card #______________________________________________________________________________________ Expiration Date ______________________________

Visa MasterCard AMEX

Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Billing Address__________________________________________________________________________________________________________________________________________________________

46

Apartment News

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August 2018

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

CA License #910068

714-538-3330

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

August 2018

www.aaoc.com

Apartment News

47

48

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August 2018

We’ve Moved to Another Location: st March 1

888-255-ORCO (6726) 7472 Orangewood Ave. Garden Grove, Ca 92841 (Garden Grove Industrial Park, Southwest Corner of Orangewood & Western)

August 2018

www.aaoc.com

Apartment News

49

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

– Up-to-date rental and legal forms

– Informative monthly membership meetings covering a variety of topics throughout the year

– Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

4 UNITS | HUNTINGTON BEACH | $1,295,000 Spacious, clean multi-family 4plex. Each apartment is 2 bedroom, 2 bath. Property is in good condition with convenient access to beach, freeway, shopping, schools & parks. Great investment opportunity & priced to sell!

Detailed set up available. Call or email.

THINKING OF SELLING? CALL FOR A PRIVATE & ACCURATE PROPERTY EVALUATION. MIKE THORNTON | 949.689.7587 | 38 YEARS IN ORANGE COUNTY REAL ESTATE TOP MULTIFAMILY AND COMMERCIAL REALTOR® | MICHAEL@STANFIELDREALESTATE.COM #1 REAL ESTATE TEAM IN O.C. PER THE WALL STREET JOURNAL 2017 SALES | $517 MILLION | 351 TRANSACTIONS *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15.

HÔM Sotheby’s International Realty and the Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. Sotheby’s International Realty Affiliates LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. If your property is listed with a real estate broker, please disregard. It is not our intention to solicit the offerings of other real estate brokers. We are happy to work with them and cooperate fully. DRE 01767484. The accuracy of all information contained herein is deemed reliable but is not guaranteed and should be independently verified by personal inspection or inspection by the appropriate professionals.. Sean DRE 01024996 Mike DRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.

50

Apartment News

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August 2018

949.689.7587

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Buena Vida – Greystar Carolyn Mabie Property Duke Apartment Homes — Pinnacle Jung Properties Lila Crespin Property Narog Properties Ocean Breeze — Greystar Portillo Properties Sahyoun LLC Terra at Tustin — Pinnacle Zaslavsky Properties

New PSC Members Deans & Homer, Renter’s Insurance 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 Contact: Debbie Halverson (800) 345-2054

The Judge Law Firm 18881 Von Karman Avenue, Suite 1500 Irvine, CA 92612 Contact: Jamie Berkheimer (949) 833-8633

The Bee Man 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 Contact: Jerry Bryant (949) 455-0123

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

August 2018

www.aaoc.com

Apartment News

51

Featuring

Product & Service Council Members

As a landlord, you know the importance of “savings”: saving money, saving energy, saving time and saving our precious natural resources. This becomes increasingly difficult as costs for running properties continue to rise. The utility usage at your property affects both your bottom line and the environment. Often times, it can be difficult to convince tenants to change their usage habits while controlling the escalating costs of utilities.

Livable can help.

We are a utility billing & analytics company that employs cutting-edge technology to provide landlords and property managers with an online suite of management tools for utility monitoring, billing and cost recovery. Whatever the size of your building, we can allocate and bill-back for mastermetered utilities and amenities using a Ratio Utility Billing System (RUBS). Our flexible system can handle unique configurations to fairly split the cost amongst tenants, while factoring in common area and in-unit amenities.

In business since 2009, we continually pay close attention to client feedback in developing Livable’s sophisticated web portals, with transparency features that allow you to receive usage alerts, track utility trends and review the payment performance of your tenants. Our online platform’s underlying goal is to lower the master-meter bill as tenants become financially responsible and more aware of their consumption.

Our dynamic web solution can customize allocation factors and billing frequency for your unique property and issue accurate billing to each Livable tenant. Through our Resident Connect Portal, we facilitate billing, recovery and support, fully insulating you from tenant inquiry.

Livable can help you recover on rising utility costs, increase the value of your investment, and build community around conservation. We’ll also work carefully with your team to curate a workflow that fits within your existing protocol. We may even be able to integrate directly with your current property management software. Best of all, there is no cost to implement our program, and we offer our service to you at one inclusive flat rate per enrolled unit. This fee is only assessed on what we collect, and it may be passed along to tenants in some markets. You never pay out-of-pocket.

Come save with us.

First Month Free — www.livable.com/aaoc — Daniel Sharabi, CEO and Co-founder

52

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August 2018

Harvest is a highly experienced and fully knowledgeable full-service, turn-key landscaping firm unlike any other. Built on 3 generations with over 60 years of quality service, we are unique in that we house all aspects of landscape care and service under one roof. We leverage modern technology to provide a higher level of service and real time awareness, efficiently, which allows us to focus on more important things like the prompt service and beautification of your property for results that increase property value and deliver peace of mind. We handle every aspect of landscaping, including concepting, design, installation and maintenance. From straightforward beautification through complex long-term projects, we produce excellent results every time.

Most Landscape companies employ less than 50 employees.

We have over 500 landscape professionals - from maintenance technicians to arborists, landscape horticulturists to water conservation experts. Whatever specialty your landscape needs, Harvest can provide it.

Your landscape has the potential to increase the value of your business, complex, or community. Partnering with Harvest guarantees that your landscape will become a valuable asset.

We work with properties in every stage of landscape development. From brand new construction to mature landscapes that communicate the aesthetic you want. From the big picture to the smallest detail, we won’t be satisfied until you’re completely happy with the quality of our work.

Harvest is a complete solution for all your landscape care we proudly cover a diverse range of services: • Landscape Design & Planning • Landscape Renovations • Landscape Installation • Comprehensive Landscape Maintenance • Turf Management • Seasonal Installation • Water Conservation • Irrigation Management • Integrated Pest Control • Tree Care • Tree Pruning, Cabling & Bracing • Tree Maintenance Planning Our clients stay with us because of our impressive results and relentless drive for quality. They stay because they experience first-hand the unmatched service that Harvest offers. We’ll make sure your goals, our goals- and do whatever it takes to make that’s met.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Attorneys

Cleaning Service

CloudKeyz Parakeet

Elite Cleaning Services Millennial Property Maintenance Turnaround Solutions, LLC V & S Carpet and Flooring West One Property Services

Accounting Software

Law Offices of Sam Chandra, APC Duringer Law Group, PLC Fisher & Phillips, LLP David S. Schonfeld, A Professional Law Corp.

The Judge Law Firm Wesierski & Zurek, LLP

Entrata

Bath Restoration or Renovations

Antimicrobial Services

Buffalo Maintenance, Inc. California Bath Restoration Pinnacle Apartment Supply South Coast Construction & Repair

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Appliance Warehouse CSC Service Works Excalibur Laundries L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Accounting Services HMWC, CPAs & Business Advisors

Biosweep of North Orange County

Apartment Market Research Data 2-1-1 OC ALN Data Apartment SEO CBRE – OC Multifamily

Apartment Rental Publications & Services

Boiler Systems Enovative Group Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc. Xpera Group

Cabinets/Refinishing

Commercial Gas Grills

Andersen Cabinets Buffalo Maintenance, Inc. The Cabinet Depot, Inc. Liquid Amber Designs Pinnacle Apartment Supply S M Painting Corp South Coast Construction & Repair

AEI Corporation

Carpentry

Computer Services

Buying Group

Apartment/Student Housing

Appliances Sales, Service & Leasing

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Genesis Credit Management

apartments.com For Rent Media Solutions RentPath Zillow Group Rentals LaundryUp RokitNow South Coast Real Estate & Property Management

Coin-Operated Laundry Equipment

Commercial Patio Heaters AEI Corporation

Communications TouchPoint

ACE Commercial Laundry Equipment, Inc. American Appliance Rentals Appliance Warehouse Consolidated Smart Systems Domestic Leasing Expressions Home Gallery Home Depot Industrial Laundry Repair L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Buffalo Maintenance, Inc. The Cabinet Depot, Inc.

RentDynamics

Carpet Sales & Service

Harvest Landscape Enterprises, Inc. M & M Contracting, Inc. OC Concrete LLC Precision Concrete Cutting Rose Paving LLC

Appraisal

Carpet Cleaning

Lee Walker Appraisals

Elite Cleaning Services Millennial Property Maintenance V & S Carpet and Flooring

Asphalt Sales & Service M & M Contracting, Inc. Rose Paving LLC

Concrete Maintenance & Repair

Home Depot Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Turnaround Solutions, LLC V & S Carpet and Flooring

Construction AAA Restoration CBCI Construction Harvest Landscape Enterprises, Inc. Interstate Restoration KD Electric Company

PSC Service Provider Directory — continued on page 54

August 2018

www.aaoc.com

Apartment News

53

PSC Service Provider Directory

Electric Vehicle Products

Furniture Rental

continued from page 53

American Appliance Rentals

CORT

McCormack Roofing Weatherproofing & Construction OC Concrete LLC Optimum Seismic, Inc. Rose Paving LLC

Electronic Signature

General Contractor

DocuSign

Consulting

A-Tech Consulting American Environmental Specialists, Inc. Coastal Risk Management Enviro Diagnostics

CBCI Construction OC Concrete LLC PRC Restoration Service First Restoration Inc. So Cal Builders

Colliers International — Brett Bayless Colliers International — Pat Swanson H & S Wealth Management/Centaurus Financial Investment Capital Real Estate NEXT LEVEL Property Solutions, LLC Xpera Group

Countertops The Cabinet Depot, Inc. California Bath Restoration Liquid Amber Designs The Countertop Factory Turnaround Solutions, LLC

Drain Cleaning California Rooter & Plumbing Coast Plumbing, Heating & Air LA Hydro-Jet & Rooter Service, Inc.

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Electrical KD Electric Company JRG Electric Co Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

54

Apartment News

Environmental Services American Environmental Specialists, Inc. Biosweep of North Orange County Enviro Diagnostics Pacific Environnemental & Abatement Solutions, Inc. Servpro of Huntington Beach

Fencing & Gates D & D Technologies Gate Hardware

Deck Coatings, Magnesite Repairs, Waterproofing Buffalo Maintenance, Inc. CBCI Construction McCarthy Roofing WICR Waterproofing & Decking

Environmental Consulting & Training

Financial Planning HMWC, CPAs & Business Advisors

Fire & Flood Restoration Biosweep of North Orange County Coastal Risk Management Emergency Services Restoration, Inc. Interstate Restoration PRC Restoration Rainbow International of Orange County Restoration Management Company Service First Restoration Inc. Servpro of Huntington Beach Shield Fire Protection

Fitness Equipment Opti-Fit Fitness Solutions Primo Fitness

Flooring FSI – Total Floor Care Turnaround Solutions, LLC Urban Surfaces V & S Carpet and Flooring

www.aaoc.com

August 2018

Handyman Buffalo Maintenance, Inc.

Heating & Air Conditioning Coast Plumbing, Heating & Air Expressions Home Gallery L and D Appliance Corp.

R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Beissel Insurance Service, Inc. Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency H & S Wealth Management/Centaurus Financial Hackett Insurance Services — Farmers Insurance ISU — The Olson Duncan Agency NFP Property & Casualty PHD Insurance Brokers, Inc. Rey Insurance Services, Inc. State Farm — Sarah Atkinson Agency The Liberty Company Insurance Brokers, Inc

Interior Design Color Design Development Group Straight Designs

Internet Services Apartment SEO apartments.com KnockRentals.com Zillow Group Rentals

Janitorial Services

Moving & Mobile Storage

S M Painting Corp

Right Movers

Junk Removal

Odor Removal

Junk Studz, LLC

Biosweep of North Orange County Servpro of Huntington Beach

Kitchen Renovations The Cabinet Depot, Inc. California Bath Restoration Pinnacle Apartment Supply

Landscapes/Hardscapes Agricultural Pest Control Services BrightView Tree Care Services Critical Environments, Inc. Forever Lawn Pacific Coast Harvest Landscape Enterprises, Inc. Park West Tree Care Richard Cohen Landscape Universal Site Services

Lending Institutions Bank of America Mortgage Berkadia CBRE – OC Multifamily Chase Multifamily Lending Citizens Business Bank Luther Burbank Savings NorthMarq Capital Opus Bank

Lighting JRG Electric Co KD Electric Company

Mailboxes Orco Apartment Supply, Inc. The Package Solver — Luxer One R&B Wholesale Distributors, Inc.

Paint Sales & Service Behr Paint Benjamin Moore & Co CBCI Construction Color Design Development Group R&B Wholesale Distributors, Inc. S M Painting Corp Turnaround Solutions, LLC

Pest Control Access Exterminator Service, Inc. Agricultural Pest Control Services Bugs Away Exterminators Coastal Risk Management Fenn Termite & Pest Control Greentech Heat Solutions Innovative Pest Solutions Lloyd Pest Control The Bee Man Western Exterminator

BG Multifamily Career Strategies JWilliams Staffing NPM Staffing Renoir Staffing, LLC The Liberty Group

Rain Gutters Argos Homes Systems McCarthy Roofing

Real Estate/Investments CBRE – OC Multifamily Colliers International – Brett Bayless Colliers International – Pat Swanson Creative Investment Group, LLC

PSC Service Provider Directory — continued on page 56

Clear Expectations, Inc. Universal Site Services

American Environmental Specialists, Inc. Biosweep of North Orange County Interstate Restoration Service First Restoration Inc.

Property Management Staffing & Training

Pool/Spa Service & Repair Pressure Washing

Mold Remediation

Entrata iSuite360 Rentler RokitNow

ARK Plumbing California Rooter & Plumbing Coast Plumbing, Heating & Air Ironwood Plumbing, Inc. Millennial Property Maintenance Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Bar-B-Clean Buffalo Maintenance, Inc. Enovative Group FSI – Total Floor Care Home Depot iSuite360 KD Electric Company Millennial Property Maintenance Pinnacle Apartment Supply South Coast Real Estate & Property Management Universal Site Services WICR Waterproofing & Decking KnockRentals.com

Property Management Software

Plumbing, Contractors & Supplies

Maintenance, Repairs, Products

Marketing

Steadfast Management Company, Inc. Sullivan Property Management SVN / Vanguard — Cameron Irons Westminster Asset LLC

Property Management AIM Properties Allen Properties Consensys Property Management Creative Investment Group, LLC DM Smithco Dunlap Property Group JLE Property Management KRH Management, Inc. L’Abri Management, Inc. LoCali Management Group The Management Works Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management

August 2018

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55

PSC Service Provider Directory continued from page 55

DM Smithco Gorman & Associates H & S Wealth Management/Centaurus Financial Investment Capital Real Estate NorthMarq Capital Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons

Resident Screening

McCormack Roofing Weatherproofing & Construction Roofing Southwest Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services California Safety Agency Signal 88 Security of Orange County USGI — Upland Group Village Patrol, Inc.

Solar Thermal Green Solar Technologies

Tax & Financial Planning

Rentler

H & S Wealth Management/Centaurus Financial HMWC, CPAs & Business Advisors

Reconstruction

Towing

A-Rising Builders AAA Restoration Buffalo Maintenance, Inc. Interstate Restoration Service First Restoration Inc. WICR Waterproofing & Decking

Dedicated Transportation Services Messina Operative Protection Services TO’ and MO’ Towing BrightView Tree Care Services Harvest Landscape Enterprises, Inc. Park West Tree Care

CBCI Construction Green Solar Technologies Guardian Roofs by Sudduth Construction Inc. Home Depot McCarthy Roofing

NPM Staffing

Video Surveillance A.S. Wise, Inc.

Water Heaters ARK Plumbing California Rooter & Plumbing Coast Plumbing, Heating & Air Home Depot Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Water Heaters Only, Inc. Water Heater Man, Inc.

Waterproofing

Tree Service

Roofing

Video Commercials

Utilities & Sub Metering ICF/SoCalGas Livable Southern California Edison Multi Family Program

AAA Restoration McCormack Roofing Weatherproofing & Construction Roofing Southwest WICR Waterproofing & Decking

Website Development/Online Advertising Apartment SEO

Windows & Doors Home Depot Milgard Windows & Doors Pinnacle Apartment Supply

Support Our Advertisers!

Tell them you saw their ad in

Apartment News 56

Apartment News

www.aaoc.com

August 2018

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

A-Rising Builders Josh Mason 151 Kalmus Drive#H6 Costa Mesa, CA 92626 (949) 239-0198 josh@arisingbuilders.com — www.arisingbuilders.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net A-Tech Consulting Casandra Williams 1748 W. Katella Avenue, Suite 112 Orange, CA 92867 (714) 390-6040 casandraw@atechinc.net — www.atechinc.net

See the Advertisers Index on Page 70 for the location of our ad.

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 70 for the location of our ad.

Agricultural Pest Control Services BreeAnn Richardson 997 Maine Ave Lakeside, CA 92040 (800) 695-8565 brichardson@agpest.com — www.agpest.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

PSC Contact Index — continued on page 58

Run Credit Checks via the INTERNET

24/7 and SAVE!

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

Excellence in Property Management “The Right Management Makes the Difference!”

Why choose ConsensYs? We provide SUPERIOR customer service: Collect the income at your property in a timely manner Obligations as a professional, licensed management firm will be met Never place our interests above yours Systematic and understandable reporting Enhance your revenues by pursuing ancillary income opportunities No-nonsense approach to the headaches of property management Staff your property with trained, professional on-site personnel Your one-stop, cost effective solution for property management Standard of excellence, integrity and accountability r d fo is a n th al fee o i t n n Me motio nt! pro discou

Call Laurel Dial

CalDRE # 01900052

Bus: 714.772.4400 or toll free 888.909.7488 Cell: 714.393.8003 Corp Lic No 01788395

laureld@consensyspm.com

August 2018

www.aaoc.com

www.consensyspm.com

Apartment News

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PSC Contact Index — continued from page 57

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553 sales@alndata.com — www.alndata.com Apartment data and market research.

American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530 gil@rentafridge.com — www.rentafridge.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com AP Staffing Teresa Mendoza 1905 E. 17th Street, Suite 208 Santa Ana, CA 92705 (949) 783-8350 teresa@apstaffing.net — www.apstaffing.net Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 70 for the location of our ad.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.

Appliance Warehouse Darcy Wagner 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 darcyw@appliancewhse.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Ste. 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net Bank of America Mortgage Brett Robinson 1200 Newport Center Dr., #250 Newport Beach, CA 92660 (949) 467-7314 brett.robinson@bankofamerica.com

Apartment Owners, Landlords, Income Property Owners

     

Employment Practices Liability Property Insurance Liability Insurance Business Crime Insurance Business Income Coverage Cyber Liability & Data Breach

     

Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains Guaranteed Replacement Cost Worker’s Compensation Insurance

Theresa Simes Agency Premiere Income Property Insurance

714-966-3000

TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512

www.farmers.com/tsimes

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Apartment News

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August 2018

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Barbecue cleaning, repair, maintenance and replacement

Behr Paint Lori Flores 3400 W. Segerstrom Ave. Santa Ana, CA 92704 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Beissel Insurance Service, Inc. Priscilla Beissel 13732 Newport Avenue, Suite 4 Tustin, CA 92780 Ph: (714) 838-0601 pbeissel@beissel.com — www.beissel.com

Insurance Agency/Brokerage See the Advertisers Index on Page 70 for the location of our ad.

Benjamin Moore & Co Theresa Miller 3441 Temple Avenue Pomona, CA 91768 (510) 491-1525 teri.miller@benjaminmoore.com — www.benjaminmoore.com Paint Manufacturer & Supplier

Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 223-0610 michael.thagard@berkadia.com — www.berkadia.com

BG Multifamily Jay Lopeman 3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 (678) 873-0728 jlopeman@bgmultifamily.com — www.bgmultifamily.com

Most trusted recruiting & staffing resource provider in the multifamily industry for 30 years.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com BrightView Tree Care Services Larry Martony 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Larry.Martony@Brightview.com — www.brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 70 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

PSC Contact Index — continued on page 60

August 2018

www.aaoc.com

Apartment News

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PSC Contact Index — continued from page 59

CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 70 for the location of our ad.

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

See the Advertisers Index on Page 70 for the location of our ad.

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county CloudKeyz Shane Robinson 21900 Burbank Blvd. #3008A Woodland Hills, CA 92660 (626) 390-1937 shaner@cloudkeyz.com — www.cloudkeyz.com Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278

See the Advertisers Index on Page 70 for the location of our ad.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867

714-744-1074 www.leewalkerappraisals.com

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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Apartment News

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August 2018

Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

See the Advertisers Index on Page 70 for the location of our ad.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 70 for the location of our ad.

Business Banking, Apartment Loans/Commercial Loans.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

Consolidated Smart Systems Domestic Leasing Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 Ph: (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

CORT Aimee Palmer 2450 Main Street Irvine, CA 92614 (949) 852-0711 Aimee.palmer@cort.com — www.cort.com

Cost-effective, convenient & hassle-free — furniture rental is the smart, flexible alternative for times of transition.

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450 info@thecountertopfactory.net — www.thecountertopfacory.net See the Advertisers Index on Page 70 for the location of our ad.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

Critical Environments, Inc. 2973 Randolph Ave Costa Mesa, CA 92626 (714) 323-9138 www.criticalenv.com

Landscape maintenance, management, construction and arborcare.

See the Advertisers Index on Page 70 for the location of our ad.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602 rwoodbeck@ddtechusa.com — www.ddtechglobal.com David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com DocuSign Tiffany Tanquary 221 Main Street, Suite 1000 San Francisco, CA 94105 (866) 219-4318 tiffany.tanquary@docusign.com — www.docusign.com

The fastest growing property management software in the industry.

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

Enviro Diagnostics Rick Rainey 5020 Campus Dr, Suite 111 Newport Beach, CA 92660 (949) 296-7520 rrainey@envirodiagnostics.com — www.envirodiagnostics.com Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com

PSC Contact Index — continued on page 62

CBRE KNOWS MULTIFAMILY

DocuSign allows people to manage documents anytime, anywhere, on any device, securely.

Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 70 for the location of our ad.

Elite Cleaning Services Beth Huber 1905 E. 17th St. #120 Santa Ana, CA 92705 Ph: (714) 541-4848 beth@elitemaid.com — www.elitemaid.com

Inside cleaning & all floor care and window washing

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

www.multifamilysocal.com/listings INVESTMENT SALES | 1031 EXCHANGES | FINANCE | APPRAISAL

Contact your local multifamily expert: Dan Blackwell, Senior Vice President

+1 949 307 8319 dan.blackwell@cbre.com www.multifamilysocal.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

August 2018

www.aaoc.com

Apartment News

61

Green Solar Technologies John Harper 6400 Laurel Canyon Blvd.

North Hollywood, CA 91606 Ph: (310) 569-5411 johnh@greensoltech.com — www.greensolartechnologies.com

PSC Contact Index — continued from page 61 Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

Commercial & residential solar installers

Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

Fenn Termite & Pest Control Hillary Day 7322 Walnut Avenue Buena Park, CA 90620 (714) 736-9000 Hillary.day@fennpest.com — www.fennpest.com Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

Landscape maintenance, Arbor care, irrigation management, landscape design & construction.

Sales and installation of synthetic turf products.

Genesis Credit Management Josh Guerrero PO Box 25442 Los Angeles, CA 90025 (310) 857-0272 josh@genesiscred.com — www.genesiscred.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT victor_h_moreno@homedepot.com — www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 70 for the location of our ad.

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610 rhackett196@gmail.com — www.farmersagent.com/rhackett

Provide insurance consulting & coverage.. See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961??

Apartment News

Guardian Roofs by Sudduth Construction Inc. Diana Hughes 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Harvest Landscape Enterprises, Inc. Christy Babbitt 2339 N Batavia St. Orange, CA 92865 (714) 273-5335 christy@hlei.us – www.hlei.us

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556 www.forrent.com Forever Lawn Pacific Coast Denise Karmie 571 I-B Crane Street Lake Elsinore, CA 92532 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc

62

Heat treatment equipment & training for bedbugs.

Roofing systems for residential and commercial property for over 30 years.

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Do you know…

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Industrial Laundry Repair John Mayer 24925 Walnut St., Unit B-207 Lomita, CA 90717 (310) 890-0681 mjohn982@att.net Innovative Pest Solutions Jeffrey Stafford PO Box 927 Vista, CA 92085 (760) 758-9747 compliance@birdsolutions.com — www.innovativepestsolutions.com

www.aaoc.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218 jmandell@interstaterestoration.com — www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

iSuite360 17901 Von Karman Ave, Suite 600 Irvine, CA 92614 (800) 217-2169 christopher@isuite360.com J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 70 for the location of our ad.

JRG Electric Co Lily Giron 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 (562) 926-7271 myservice@jrgelectric.com — www.jrgelectric.com

Family owned business providing service to commercial, industrial & residential.

Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maile@knockrentals.com — www.knockrentals.com

PSC Contact Index — continued on page 64

August 2018

NEW Stain Resistant Carpet

1

Vinyl Planks from

1

New Pad $ 15 Includes and Installation

$ 15 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

1

New Pad $ 25 Includes and Installation sq. ft.

sq. ft.

1

$ 15 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

August 2018

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Apartment News

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PSC Contact Index — continued from page 62

KRH Management, Inc. Kari Horii 19572 Drybrook Ln Huntington Beach, CA 92646 (310) 745-8004 kari@krhmngmt.com — www.krhmanagementinc.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074 www.leewalkerappraisals.com

See the Advertisers Index on Page 70 for the location of our ad.

LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

Luther Burbank Savings John Fisher 20 Pacifica, Suite 600, Irvine, CA 92618 (949) 428-8057 jfisher@lbsavings.com — www.lutherburbanksavings.com M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 Ph: (877) 789-6027 comesave@livable.com — www.livable.com Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

Messina Operative Protection Services Melessia Messina 1351 N. Miller St., Ste. 202 Anaheim, CA 92806 (714) 646-9937 m.messina@mopsecurity.com — www.mopsecurity.com

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com

Full apartment renovation and maintenance services

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com

See the Advertisers Index on Page 70 for the location of our ad.

NEXT LEVEL Property Solutions, LLC Marie Kaplan (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NorthMarq Capital Joe Giordani 500 Newport Center Dr Ste 650 Newport Beach, CA 92660 (949) 717-5206 jgiordani@northmarq.com — www.northmarq.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554 stephan@opti-fit.com — www.opti-fit.com

Custom & standard cabinets for all areas. No job too small!

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

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Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 70 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Rainbow International of Orange County Maria Herrera 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 mariahocrainbowoc@outlook.com — www.rainbowintl.com/orangecounty Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

PSC Contact Index — continued on page 66

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com PHD Insurance Brokers, Inc. Fred Giron 11022 Winners Circle, Ste. 100 Los Alamitos, CA 90720 (714) 534-6310 fgiron@phdinsurancebrokers.com Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured).

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Victor Rangle 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400 victorr@safesidewalks.com Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 70 for the location of our ad.

Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com

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PSC Contact Index — continued from page 65

RentDynamics Alex Buchanan 595 S Riverwoods Parkway Logan, UT 84321 (866) 567-3557 alex@rentdynamics.com Rentler Barton Strawn 200 Civic Center Drive, Ste. 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Dayna Gardner 22365 El Toro Rd., Suite 171 Lake Forest, CA 92630 (949) 943-5177 dgardner@rentpath.com Restoration Management Company Michelle Lopez 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Richard Cohen Landscape John Severns 20795 Canada Rd. Lake Forest, CA 92630 Ph: (949) 768-0599 jseverns@richardcohenlandscape.com — www.richardcohenlandscape.com Right Movers Tim O’Green 2631 Michelle Dr. Tustin, CA 92780 (714) 800-3559 tim@rightmovers.biz Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com Roofing and waterproofing services.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Carolyn Padilla 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 carolynp@callservicefirst.com — www.callservicefirst.com Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com

See the Advertisers Index on Page 70 for the location of our ad.

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Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556 matt@shireldfireprotection.com — www.shieldfireprotection.com NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance.

Signal 88 Security of Orange County Richard Sandoval 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 rsandoval@signal88.com — www.signal88.com

Provide visible security patrol for multifamily housing.

So Cal Builders Rachelle Liberty 16252 Construction Circle East, Suite A Irvine, CA 92606 (949) 559-8583 rachelle@socalblds.com — www.socalblds.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 70 for the location of our ad.

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351 sarah@atkinsonagency.com Providing insurance and financial services.

Steadfast Management Company, Inc. Justin Maranto 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722 justin.maranto@steadfastco.com

Straight Designs Barbie Esparza 3028 East 11th Street Los Angeles, CA 90023 (323) 261-3028 accounts@straightdesigns.com — www.straightdesigns.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 70 for the location of our ad.

The Judge Law Firm Jamie Berheimer 18881 Von Karman Avenue, Suite 1500 Irvine, CA 92612 (949) 833-8633 jamie@thejudgefirm.com — www.thejudgefirm.com

See the Advertisers Index on Page 70 for the location of our ad.

The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com

Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 70 for the location of our ad.

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

The Package Solver — Luxer One Mikel Persky 5665 Power Inn Rd #140 Sacramento, CA 95824 (949) 394-8176 mikel@thepackagesolver.com — www.thepackagesolver.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Turnaround Solutions, LLC Taso Martinez 134 Lomita Street El Segundo, CA 90245 (310) 374-9400 taso@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

West One Property Services Nishan Joshi 3160 E. La Palma Ave, Suite D Anaheim, CA 92806 (714) 575-1189 njoshi@gowestone.com.com Western Exterminator Jason Bennett 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000 jbennett@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Westminster Asset LLC Jay Vogelsang 13920 Hoover Street Westminster, CA 92683 (714) 897-0772 jayv.hw@gmail.com — www.hwseniorliving.com WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com

Universal Site Services Shilo McGrew 1440 N Harbor Blvd, Ste 900 Fullerton, CA 92583 (213) 215-4867 smcgrew@universalsiteservices.com Urban Surfaces Nicole Sims 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 nicole@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org V & S Carpet and Flooring Marketing Department 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 70 for the location of our ad.

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474 vilapatrol@aol.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Water heater repair and replacement including residential, tankless, and commercial.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

August 2018

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ADVERTISERS’ INDEX

Category

See page 70 for alphabetical listings

AIR CONDITIONING & HEATING

COIN-OPERATED LAUNDRY EQUIPMENT

JM Air Conditioning & Heating............................10

ACE Commerical Laundry Equipment, Inc......24

APPLIANCES—REPAIRS, PARTS, RENTALS

Lin-Ed’s Appliance Service & Repair...................67 ORCO Apartment Suppy.........................................49 R&B Wholesale Distributors, Inc. .......Back Cover RSSA Home Improvement......................................23 APPRAISALS/VALUATIONS

Lee Walker Appraisals...............................................60 ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................60

National Service...........................................................51

Block & Associates......................Inside Back Cover

Bath Crafters....................................................................4 BBQ & GRILL SERVICES

Alertt Access Gate Controls....................................10 Buffalo Maintenance, Inc.........................................16 FLOORING, REPAIRS, TILE

PEST CONTROL

Access Exterminator Service..................................21 Clearvue Technologies.............................................39 Lloyd Pest Control......................................................71 PLUMBING, CONTRACTORS SUPPLIES

ORCO Apartment Suppy.........................................49

CONCRETE MAINTENANCE & REPAIR

PORCELAIN REFINISHING

C & C Paving Company, Inc....................................60

GATED ENTRIES

Bath Crafters....................................................................4

CONSTRUCTION

Buffalo Maintenance, Inc.........................................16

PROPERTY MANAGEMENT

HANDYMAN

Consensys......................................................................57

South Coast Construction & Repair....................12

JM Air Conditioning & Heating............................10

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Aarow Drain & Plumbing..........................................6

Alertt Access Gate Controls....................................10

HEATING & AIR CONDITIONING

INSURANCE

Beissel Insurance.........................................................22

JLE Property Management Inc.............................33 ProActive Realty Investments Inc........................14 Roberts Management & Investments.................8 South Coast Real Estate & Property Mgmt......34 RAIN GUTTERS

Argos Home Systems................................................21

Farmers Insurance —

Out of the Gutter .......................................................65

Brent Collins Construction......................................30

Theresa Simes Agency.............................................58

REAL ESTATE INVESTMENTS

Buffalo Maintenance, Inc.........................................16

KITCHEN RENOVATIONS

CBRE................................................................... Insert, 61

Rash Yambo Decking & Stairs...............................26

RSSA Home Improvement......................................23

Hom Sotheby’s International Realty —

South Coast Construction & Repair....................12

The Stanfield Group...................................................50

All Proof Decks.............................................................54

RSSA Home Improvement......................................23

FENCING & GATES

V & S Carpet and Flooring Services....................69

BLINDS

Brent Collins Construction......................................30

Sondance Painting.....................................................32

California Rooter & Plumbing................................29

DECKING

CABINETS/REFINISHING

Duringer Law Group, PLC.......Inside Front Cover

Carpet Crafts.................................................................63

AEI Corporation...........................................................15

Apex Window Decor.................................................14

S M Painting Corp.......................................................67

Duringer Law Group, PLC.......Inside Front Cover

The Countertop Factory...........................................32

BATHTUB REFINISHING

Brennan Law Firm.......................................................43

Buffalo Maintenance, Inc.........................................16

Duringer Law Group, PLC.......Inside Front Cover

South Coast Construction & Repair....................12

Rash Yambo Decking & Stairs...............................26

Block & Associates......................Inside Back Cover

COUNTERTOPS

BATHROOM RENOVATIONS

Block & Associates......................Inside Back Cover

Brent Collins Construction......................................30

Brennan Law Firm.......................................................43

The Judge Law Firm..................................................20

PAINT SALES & SERVICE

COLLECTIONS

Brent Collins Construction......................................30

ATTORNEYS

EVICTIONS

LEAK DETECTION

California Rooter & Plumbing................................29

DOORS, WINDOWS

California Replacement Windows.........................7 RSSA Home Improvement......................................23

LENDING

American First Credit Union...................................70

ProActive Realty Investments Inc........................14 South Coast Real Estate & Property Mgmt......34 SVN/Vanguard Investment Properties..............44 SVN/Vanguard Investment Properties— Webster.....................................................................59

Bona Fide Mortgage..................................................26

W. R. Gorman................................................................41

South Coast Construction & Repair....................12

DRAINS

Chase Multifamily Lending.......................................2

ROOFING

The Cabinet Depot.....................................................30

Aarow Drain & Plumbing..........................................6

Umpqua Bank...............................................................11

Dale’s Roofing...............................................................55

CARPENTRY

California Rooter & Plumbing................................29

MAIL BOXES

Guardian Roofs.............................................................36

DRAPERIES/BLINDS/WINDOW COVERINGS

ORCO Apartment Suppy.........................................49

Imperial Roof Management...................................13

Apex Window Decor.................................................14

R&B Wholesale Distributors, Inc. .......Back Cover

McCarthy Roofing.......................................................47

R&B Wholesale Distributors, Inc. .......Back Cover

MAINTENANCE, REPAIRS, PRODUCTS

Brent Collins Construction......................................30 Buffalo Maintenance, Inc.........................................16 CARPETS

Carpet Crafts.................................................................63

Brent Collins Construction......................................30

ORCO Apartment Suppy.........................................49

DRYWALL

R&B Wholesale Distributors, Inc. .......Back Cover

Brent Collins Construction......................................30

V & S Carpet and Flooring Services....................69 CARPET CLEANING

V & S Carpet and Flooring Services....................69

ELECTRICAL

Buffalo Maintenance, Inc.........................................16 R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION

Buffalo Maintenance, Inc.........................................16

American Environmental Specialists..................58

McCormack Roofing..................................................27 Royal Roofing................................................................19 SECURITY SERVICES

Alertt Access Gate Controls....................................10 WATER HEATERS

California Rooter & Plumbing................................29 ORCO Apartment Suppy.........................................49

ENVIRONMENTAL SERVICES

ORNAMENTAL IRON

WINDOWS

Able Services.................................................................48

A-Tech Consulting, Inc. ............................................51

Alertt Access Gate Controls....................................10

California Replacement Windows.........................7

V & S Carpet and Flooring Services....................69

American Environmental Specialists..................58

Brent Collins Construction......................................30

RSSA Home Improvement......................................23

CLEANING SERVICES

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V&S Carpet and Flooring Services Serving Southern California since 1990

We specialize in property management companies, homeowners, realtors and commercial property owners.

Click Vinyl Plank Installation Call us: (562) 601 - 8141 ext. 2 Visit us online:

www.vsflooring.com

Flooring Installation • Carpet

• Vinyl Plank

• Laminate

• Sheet Vinyl

• VCT and Tile

• Hardwood Refinish

17208 Roseton Ave. Artesia, CA 90701 17208 Roseton Ave. Artesia, CA 90701

August 2018

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69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

A-Tech Consulting, Inc. ...............................................51

California Rooter & Plumbing...................................29

ORCO Apartment Suppy............................................49

Aarow Drain & Plumbing.............................................6

Carpet Crafts....................................................................63

Out of the Gutter ..........................................................65

Able Services....................................................................48

CBRE...................................................................... Insert, 61

ProActive Realty Investments Inc...........................14

Access Exterminator Service.....................................21

Chase Multifamily Lending..........................................2

Rash Yambo Decking & Stairs..................................26

ACE Commerical Laundry Equipment, Inc.........24

Clearvue Technologies................................................39

R&B Wholesale Distributors, Inc. ..........Back Cover

AEI Corporation..............................................................15

Consensys.........................................................................57

Roberts Management & Investments....................8

Alertt Access Gate Controls.......................................10

Dale’s Roofing..................................................................55

Royal Roofing...................................................................19

All Proof Decks................................................................54

Duringer Law Group, PLC..........Inside Front Cover

American Environmental Specialists.....................58 American First Credit Union......................................70 Apex Window Decor....................................................14 Argos Home Systems...................................................21 Bath Crafters.......................................................................4

Farmers Insurance — Theresa Simes Agency..........................................58 Guardian Roofs................................................................36 Hom Sotheby’s International Realty — The Stanfield Group................................................50

RSSA Home Improvement.........................................23 S M Painting Corp..........................................................67 Sondance Painting........................................................32 South Coast Construction & Repair.......................12 South Coast Real Estate & Property Mgmt.........34

Imperial Roof Management......................................13

SVN/Vanguard Investment Properties.................44

Beissel Insurance............................................................22

JLE Property Management Inc................................33

SVN/Vanguard Investment Properties—

Block & Associates.........................Inside Back Cover

JM Air Conditioning & Heating...............................10

Webster........................................................................59

Bona Fide Mortgage.....................................................26

Lee Walker Appraisals..................................................60

The Cabinet Depot........................................................30

Brennan Law Firm..........................................................43

Lin-Ed’s Appliance Service & Repair......................67

The Countertop Factory..............................................32

Brent Collins Construction.........................................30

Lloyd Pest Control.........................................................71

The Judge Law Firm.....................................................20

Buffalo Maintenance, Inc............................................16

McCarthy Roofing..........................................................47

Umpqua Bank..................................................................11

C & C Paving Company, Inc.......................................60

McCormack Roofing.....................................................27

V & S Carpet and Flooring Services.......................69

California Replacement Windows............................7

National Service..............................................................51

W. R. Gorman...................................................................41

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Apartment News

www.aaoc.com

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70

COUNTY

August 2018

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RENTAL HOUSING RETROSPECT

What would you do with $30 a month?

I

magine a furnished apartment could be yours for just $30 a month‌ with electricity and water! The only catch? Residents must be an employed couple with one being a defense worker, preferably. Still‌sounds like a deal to us!

Have a moment you would like to share? Email it to Veronica Copeland at vcopeland@aaoc.com

72

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August 2018

Tenant Eviction Unlawful Detainer

150

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

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consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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WHOLESALE DISTRIBUTORS, INC.

CELEBRATING 50 YEARS

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source.

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• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers 2350 S. Milliken Ave. • Ontario, CA 91761 Phone: (909) 230-5400 • Fax: (909) 230-5405 F

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

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