August 2017 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVII

See Page 36 In this issue: NAA Education Conference & Exposition Recap..............................................................20 VantageScore® 3.0 and FICO™: Your Credit Score Cheat Sheet........................................24 June General Membership Meeting Recap.....................................................................28 Southern California Cities Plug Into Charge Ready EV Program .....................................32 The Eighth Wonder of the World from Cash In on the Myths of Real Estate......................38 Tell Your Story!................................................................................................................40

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August 2017

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVII

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August 2017

Contents AAOC Education & Events

Departments

5 AAOC’s Saturday Night Spectacular

4 President’s Message — California’s Housing Conundrum or Challenge or Crisis?

11 Workplace Harassment Seminar 13 Apartment Maintenance & Repair Series

6 Executive Director Report/ Lou’s News

17 AAOC Partners with Rentler 21 RealShare — Orange County

8 Sacramento Report — Government’s Reaction to the Housing Problems

33 Rental Market Update 34 Passing the Torch — Family Succession Workshop 36 Certified Housing Provider Education Program

10 Legal Corner — Questions and Answers

37 Fall 2017 Certified Housing Provider Education Program Instructors

16 Dear Maintenance Men

Features

45 Welcome New Members 46 PSC Corner — 2-1-1 Orange County

20 NAA Education Conference & Exposition Recap 24 VantageScore® 3.0 and FICO™: Your Credit Score Cheat Sheet By Becky Bower 28 June General Membership Meeting Recap

47 Product & Service Council Members’ Buyer’s Guide

32 Southern California Cities Plug Into Charge Ready EV Program

70 Advertisers’ Index — Category

By Edison International

72 Advertisers’ Index — Alphabetical

38 The Eighth Wonder of the World from Cash In on the Myths of Real Estate By William R. Gorman 40 Tell Your Story! By Rommel Anacan

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

August 2017

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Apartment News

1

Closing on promises every day.

T E A M Maggie Shubat Client Specialist

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S C H W E E R Scott Schweer Client Manager

Cooper Dodd Client Associate

Stephanie Bologna Client Associate

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Apartment News

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President

Craig Kirkpatrick Alan Dauger Frank Alvarez

n n

Nicholas Dunlap Nick Lieberman James Wohrman Rick Roshan Nicholas Dunlap

Directors n n n

n n n n

n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

3 - Summertime Sunset Cocktail Cruise Thursday, 6:30–8:30 pm, Newport Beach

8 - Board of Directors Meeting

Tuesday, 6:00 pm, AAOC Offices

9 - Rental Market Update

Wednesday, 8:30–10:00 am, AAOC Offices, See Page 33

10 - Basic Apartment Maintenance & Repair Series

Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

16 - Passing the Torch — Family Succession Workshop Wednesday, 7:00–9:00 pm, AAOC Offices, See Page 34

17 - Basic Apartment Maintenance & Repair Series

Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

22 - Workplace Harassment Training

Tuesday, 9:00–11:00 am, AAOC Offices, See Page 11

24 - Basic Apartment Maintenance & Repair Series

Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

SEPTEMBER 4 - Labor Day

Monday, Office Closed

7 - CHPEP Education Program Week 1

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

12 - Board of Directors Meeting

Tuesday, 6:00 pm, AAOC Offices

14 - CHPEP Education Program Week 2

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

19 - General Membership Meeting

Tuesday, 7:00–9:00 pm, Embassy Suites

21 - CHPEP Education Program Week 3

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

27 - Reverse Trade Show

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

OCTOBER 5 - CHPEP Week 5

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

10 - Board of Directors Meeting

Tuesday, 6:00 pm, AAOC Offices

12 - CHPEP Week 6

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

Dale Hayden Jerry L’Ecuyer Jim Loftus John Tomlinson

17 - General Membership Meeting

Robert C. Shaw Robert B. Thompson Dean Zarkos

24 - Fair Housing Seminar

Tuesday, 7:00–9:00 pm, Embassy Suites

19 - CHPEP Week 7

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

Directors Emeriti n

Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

28 - CHPEP Week 4

Officers

Julia Araiza Vicki Binford Tom Cummings Stephen C. Duringer, Esq.

3 - Basic Apartment Maintenance & Repair Series

Wednesday, 12:30–5:00 pm, McCormick & Schmicks, Anaheim GardenWalk

BOARD OF DIRECTORS

n

AUGUST

n n

n

Tuesday, 9:00 am–12:00 pm, AAOC Offices

25 - Property Management Forum Luncheon Wednesday, 11:30 am–1:30 pm, Embassy Suites

26 - CHPEP Week 8

Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 36

August 2017

www.aaoc.com

Apartment News

3

PRESIDENT’S MESSAGE C raig K irkpatrick

California’s Housing Conundrum or Challenge or Crisis?

O

ne definition of “conundrum” is: “anything that puzzles”. I’m certain that you’ve read in local media as well as this publication that California and Orange County’s housing situation is indeed puzzling or if you will a conundrum. I’m not sure that it’s fair to say it’s a crisis, maybe a challenge is more accurate. After all it’s not like California housing prices and unaffordability is a new phenomenon, but rather this has been the case for decades! Some though are saying it’s reached a crisis level, which is open for debate, but suffice it to say any solution to the state’s current housing situation certainly seems to be a conundrum.

What do today’s statistics say about the state of housing and how does it impact our rental housing industry?

Orange County’s median housing price stands around $675,000 whereas LA County is around $600,000 and SF is at $1,247,500. Moreover, 2016 homeownership for the LA-OC metropolitan

area sits at a national low of 47%. One area the state leads the country in is the lowest homeownership rates as LA-OC was joined by San Jose (2nd worst) at 50%, San Diego (5th) at 53.3, San Francisco (6th) at 55.8, and Fresno (8th) at 56.2%. Grand Rapids, MI had the highest affordability at 76%. The recent 62 month run-up in OC housing prices have made owning a home a difficult if not impossible proposition for most despite historically low mortgage rates.

This of course has created an acute demand for apartments where supply has lagged demand and population growth by big margins.

We have to admit that California is a great place to live so there’s always been a strong demand for housing in this state. Where else can you enjoy the beach, mountains and desert all within a day’s drive? Despite California’s high personal and business tax rates and less than friendly business environment, state employment and income levels

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August 2017

continue to pace the country. The state population, which has grown about 10% in 10 years, today stands around 39.5 million with projected growth to 41 million by 2020. So the rate of people moving into the state continues to be strong and has created a huge demand for housing! However the supply side of the equation has been woefully short for decades and not keeping up with this demand. To wit: according to the state Housing and Community Development Department, California needed over 180,000 new homes each year over the past decade but built just an average of 80,000 a year resulting in a 54 percent homeownership rate which has dropped to the lowest point since the 1940’s.

Overcrowding in the state is double the national rate. California housing construction continues to lag the national average despite the incredible demand and lack of inventory for both homes for sale as well as rental units. So what are some of the ramifications of our state housing conundrum and how do they affect the rental industry? What solutions are legislators, advocates and developers looking at? What are the possible unintended consequences? To be continued…

Craig has been in the rental housing industry since 1981. He currently lives in San Clemente with his wife and enjoys traveling around the world.

ngels vs.

Texas Rangers

Exclusive AAOC Member Package: TICKET – Terrace Box FIREWORKS SPECTACULAR after the game DISCOUNT CODE for future 2017 games

Saturday, September 16th, 2017 Game Time – 6:05pm – Angel Stadium Tickets available by phone at

714-245-9500

Parking not included — All Sales Final Tickets MUST be picked up at AAOC Office by Thursday, August 31, 2017

August 2017

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Apartment News

5

LOU’S NEWS B y L ou P enrose E xecutive D irector

“Look after the customer and the business will take care of itself.”

Ray Kroc, McDonald’s Founder

A

s your executive director I, along with our Apartment Association of Orange County team are constantly looking to add and increase value to your membership. Whether you own one unit or one hundred units, the Apartment Association of Orange County is here to provide for your needs.

As a one-stop resource for information and specialized rental property services, the Association offer a host of benefits.

You may find it interesting to know that when surveyed, our members consistently tell us the service they value most is our membership counseling.

Nowhere else can owners get one-onone assistance from qualified counselors.

The Apartment Association of Orange County staff are friendly, knowledgeable and ready. They are here for you to answer questions, offer helpful suggestions on general operations and day-today issues faced by apartment owners and managers. And if we don’t know the answer, your AAOC counselors will

quickly refer you to other local industry resources who do.

Earlier this year I directed one of our membership counselors to track and record the incoming inquiries. For the month, that individual counselor received a total of 293 incoming calls.

The top three areas of inquiry included: 1. How to properly give a notice of termination 2. How to properly issue a rent adjustment

ship counselors. It could end up being your best relationship in the industry!

And speaking of membership meetings, be sure to circle the calendar for the September Apartment Association of Orange County General Membership Meeting scheduled for Tuesday September 19th. It is our annual New Product & Service Council Roundtable event. The program is a great place to check out new service providers who will be on hand to showcase themselves and share new products and solutions.

3. How many days to return a security deposit Basic stuff, but invaluable information to owners in need of quick answers.

And that is exactly the type of membership value that we strive to offer.

Whether it is at our next trade show, an upcoming general membership meeting, or a classroom seminar, be sure to come up and say hi to our team of friendly and knowledgeable member- The Apartment Association of Orange County Team.

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August 2017

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Apartment News

7

SACRAMENTO REPORT

B y J on S mock & R on K ingston

F

ollowing the theme expressed in the prior 2 issues of Apartment News, here is a closer look at several of the reasons why inclusionary housing laws are not the answer to California’s chronic housing shortage.

As illustrated in 2 bills currently moving in the Legislature, inclusionary housing laws (also referred to as “inclusionary zoning”) allow local governments to mandate unrestricted long-term rent control and price control on new privately owned and privately financed residential rental properties. These laws are objectionable because they provide local governments unbridled power to: • Implement some of the most extreme forms of rental control on newly constructed units, including severe vacancy control provisions, which violates one of the central tenets and purposes of the State’s Costa Hawkins Act; • Price control a percentage of all new rental housing without any reciprocal requirement on the government to meaningfully contribute public resources to the project to help offset the high cost of developing below-market rentals; • Enact inclusionary housing provisions without limitation, restriction, oversight or regulation, including the ability to enforce permanent rent and price controls on an unlimited percentage of all new rental units.

• Provide inclusionary housing alternatives that are meaningless or illusory.

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Apartment News

Inclusionary housing laws make housing development and ownership incredibly expensive. If mandated, they allow local governments to require private developers and property owners to set aside an unlimited percentage of their newly constructed units for lowincome and below-market–rate (BMR) housing for an extensive period of time (usually 55 years or more). As applied to rental housing, owners of inclusionary housing rental units are barred from setting initial and subsequent rental of those inclusionary units for decades.

Owners are also barred from passing through operation, maintenance, and capital improvement costs.

AB 1505 and SB 277 would put the State’s stamp of approval on these local government housing activities without any meaningful oversight or required public investment. Enactment of these bills will undoubtedly keep investors, developers and owners from building and managing new housing projects because building and managing these BMR units will simply become too expensive. Somebody has to pay for the inclusionary subsidy, but local governments are shirking their investment responsibility. Moreover, inclusionary housing at its core allows local governments to bring back some of the most extreme forms of rent control, currently outlawed under the Costa Hawkins Act. California’s population and housing needs have increased annually beyond the estimated 1.5 Million backlog of unmet housing need. These issues have created immense pressure to build more

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August 2017

housing. But AB 1505 and SB 277 do not address the problem in any meaningful way, nor do they change the fact that new burdens and new taxes on private development are going to negatively impact housing development.

The limited number of inclusionary housing units produced through the bills is but a fraction of the need in California.

Moreover, the additional expense and tax on developers to produce these units will, in the end, lead to fewer units being built.

The bills gut the Costa Hawkins Rental Housing Act by allowing local governments to bring back “vacancy control,” one of the most extreme forms of rent control banned by Costa Hawkins. AB 1505 and SB 277 remove the rights and protections of rental property owners to set initial and subsequent rental rates by bringing back vacancy control provisions. The vacancy control provisions of inclusionary housing laws will once again make it more difficult for owners to manage and maintain their properties, and will force owners to increase rents on all other tenants. It will also stunt development of new rental housing, as many develope affordability. Instead it punishes owners, and forces owners and developers to shoulder the cost of providing low-income units, while increasing the cost of developing, renting, and maintaining rental property.

The policy represents a giant step backward in solving the State’s housing problems.

The bills provide no reasonable lim-

itations on the power of local governments to price restrict new rental housing. Without reasonable limitations, inclusionary housing laws can get out of control. That is a why bills like AB 1505 and SB 277, which come with no limitations on inclusionary housing laws, are objectionable on their face, and will only serve to perpetuate California’s housing problems. They give cities and counties more power and unrestricted access to introduce laws that will completely stifle development.

Under the bills, local governments will be able to enforce long-term or even permanent price controls on an unrestricted percentage of all new rental housing units. We need laws that help strike a balance between the needs of California tenants, owners, and developers, and which leads to the development of more housing, not less.

Cities and counties must be required to offer developers and rental property owners cost offsets and/or direct financial contributions to build below market

rate (BMR) rental units. AB 1505 and SB 277 remove the voluntariness of participating in inclusionary housing programs. As a mandate, the bills unjustly place the sole burden and expense of producing and maintaining price controlled affordable housing on the rental housing industry. Under the bill, nothing is required of local government: no tax increases, no bonds, no requirement to provide cost offset—no hard decisions. Instead, the rental housing industry pays for it all, including all development, maintenance, repairs, and capital improvement costs.

The cost of developing and managing BMR rental housing units, however, is incredibly expensive. Construction costs keep rising, making it harder and harder to develop. Owners rely on the ability to reset rates during a vacancy to keep up with rising maintenance and improvement costs. Placing the sole burden on developers and owners to pay for BMR units will make it harder and harder for owners to properly maintain and

August 2017

improve their property, and ultimately force owners to raise rents on all other tenants. Developers and investors will likely flee the market, causing fewer and fewer units to be built.

We need legislation that promotes development of new housing. California’s housing problems need to be addressed, but these bills are not the answer. It is simply inequitable and unjust to place the sole responsibility and cost of producing affordable housing on the backs of those in the rental apartment industry.

Copyright© 2017 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG).

For Questions regarding this article, please call the AAOC at (714) 245-9500

www.aaoc.com

Apartment News

9

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers A prospective resident recently applied for How do I verify any of his information? one of my rentals. He seems nice and all, but when he filled out the application, he Proper tenant screening results from the left a blank where his social security num- proper use of a variety of tools. Credit ber should go; he said he didn’t have one. reports and eviction reports are two of He had a California driver’s license and the best tools available to predict the something called a Matricular Consular ability of the prospective tenant to percard. He seemed a bit combative when we form his obligations. Qualification of a discussed this issue, said that his attorney resident goes far beyond ensuring that said I had to rent to him, that I couldn’t “he makes enough money” to pay the discriminate against him, as long as he rent. Verification of past rental history, stability, verification of his could afford the rent. Must1-4page_300:Layout I rent to him? tenant 0404-15_PRESTIGE_AAOC 1 1/24/16 3:06 PMand Page 1

ability to honor his credit obligations, as well as determining the likelihood of his continued employment are all fair game in evaluating a prospect. Like it or not, our country’s system of storing information on each of its citizens, uses ones social security or taxpayer identification number as the primary identifier.

A Matricular Consular card is merely an identification card issued by a foreign

Q&A — continued on page 12

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August 2017

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Training?

AB 1825 (Government Code Section 12950.1) requires all employers who employ 50 or more persons to provide two hours of training to supervisors in the prevention of sexual and workplace harassment every two years.

Join us for our Workplace Harassment Training to learn about: n

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Each attendee will receive a Certificate of Completion after completing the training.

Tom Cummings Wesierski & Zurek, LLP

Presented By:

Date:

Tuesday, August 22, 2017

Time:

Registration — 8:30am Program — 9:00–11:00am

Cost:

Members — $50 Non-Members — $70

Location: AAOC Office 525 Cabrillo Park Dr., Suite 125 Santa Ana, CA 92701

2 CEC Points

Register Early — Call (714) 245-9500, Fax (714) 245-9505, or Online at www.aaoc.com

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

Registration Form — Please Print Yes — I want to attend the Legally Required Workplace Harassment Training Seminar on August 22, 2017

Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

No Email______________________________________

Check Enclosed

Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

August 2017

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Apartment News

11

Q&A — continued from 10 country, and is not valid for identification in the United States. In order to work in the United States legally, one must have a social security number or a taxpayer identification number. It is illegal for an employer to hire an individual without a valid social security or tax identification number. Identity theft is rampant in California, and it is incumbent upon all credit providers, including landlords, to ensure that the person that fills out the credit application truly is who he says he is. Many tenant’s rights advocates, and that is exactly what they are, advocates, advancing the rights of tenants at the expense of landlords, insist that it is discriminatory to require a social security or taxpayer identification number when evaluating a prospect. You as a housing provider have a legitimate business purpose in determining the credit worthiness of a proposed resident, and not only to predict his ability to timely meet his rental obligations, but

12

Apartment News

you must determine his ability to continue to meet those in the future.

Further, in the event you had to pursue this individual in the future due to a breach of the agreement, you must assess the risk in searching for and locating this individual should you need to collect a past due amount. A consistently enforced policy of requiring a social security or a taxpayer identification number in order to screen your prospective residents does not violate Fair Housing laws and does not constitute illegal discrimination.

I own a forty-unit building in a high crime neighborhood. I have done extensive work on the building to reduce the risk of crime to my tenants. We installed fencing with locked gates, increased the common area lighting and cut back on the shrubbery and vegetation that blocked views in the interior walkways. Last week we started implementing a neighborhood watch program. I was thinking of attracting new residents

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August 2017

by advertising my building as a “security” building. Any problem with this?

Yes. The improvements that you have made to your building are commendable, and will help in the battle against gang related activity and other criminal conduct. You must be cautious in how you represent your building and the surrounding community to new or existing tenants, however. California courts are quick to saddle landlords with liability for representing to their current or prospective residents that their complex is “secure” or “crime free”. Courts have held that by advertising or informing residents that they live in a “security” building that the landlord is held to a higher standard of care in that he is essentially warranting that the tenant will not suffer the effects of crime. It is important that in all your rental advertising, brochures and rental agreement that the landlord does not create an

Q&A — continued on page 14

Apartment Maintenance & Repair Series Join us for this 4-week course covering 4 common apartment maintenance areas: General Maintenance — August 3, 2017 – Hands on repairs and demonstrations of drywall/texture/windows/doors/tile/vinyl and other maintenance repairs – Inspect/identify/document (the basics of proper inspections) – What your maintenance technicians should know – Routine maintenance vs. emergency maintenance – Making a unit ready to rent without breaking the bank

Plumbing — August 10, 2017 – Hands on repairs and demonstrations of routine plumbing issues – Averting potential problems before they happen (avoiding emergencies) – Learn the tools and tricks of the trade that can save you time and money – Hydro jet vs. cableing (snake) – The steps to repairing a problem drain – Troubleshooting and what to look for Frankie Alvarez

Decking — August 17, 2017 – Hands on decking demonstrations – The difference between water resistant and waterproof systems – Repairing damaged decks – Installing new decks

Electrical — August 24, 2017 – Hands on basic installations and demonstrations – Troubleshooting to save you money – What your maintenance technicians can do and what they should not – Preparing your electrical for Section 8 certification – Life and safety – Installing proper lighting

– Grounding your apartment building and why it is important

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Member $225 Non-Member $275

To Register: Call (714) 245-9500 or go online www.AAOC.com As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

August 2017

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Apartment News

13

Q&A — continued from 12 implied warranty of security.

I’ve heard of the repair and deduct remedy, what is it?

The repair and deduct remedy allows a tenant to deduct the cost of certain repairs, up to the amount of one month’s rent, from their rent payment.

This remedy may only be used in very limited circumstances. The defect must be serious and directly related to health and safety. The repairs cannot exceed one month’s rent. The remedy cannot be used more than twice in any twelvemonth period. The tenant or his guests can’t cause the defect. The tenant must notify the landlord either orally or in writing, and the landlord must have a reasonable period of time to make the needed repairs. Thirty days is a reasonable time, but a shorter repair time may be required, for example a plumbing

stoppage, or broken heater in winter. If the landlord fails to make the needed repairs, the tenant can make the repairs, or hire someone to do them, the tenant can then deduct the cost of the repairs from the rent when it is due.

I expect a vacancy to be coming up at the end of the month. I started advertising the unit and I put a sign in the window. Luckily, I’ve already received quite a few applicants.

There are a few that sort of qualify, and I guess I could rent to one if I had to, but I’d like to continue with the ad and get a few more prospects to choose from. The thing is, this one applicant is getting pushy. She calls me several times a day, says that she knows she is qualified, that I have to rent to her because the unit is still available and she was the first to apply. Truth is, she does qualify, but I’m just not sure. I haven’t actually denied her nor have I accepted her, I just need more time. Do I have to rent to her because she was first to qualify?

– – – – –

No, there is no requirement to rent to the first person who meets your criteria.

You are free to continue and accept additional applications from other candidates. From the pool of applicants, you may select the best and most qualified applicant, without regard to timing of receipt of the application. Often an owner will have a single vacancy and have many qualified applicants to choose from. A thoughtful review of all applicants and their qualifications will allow you to select the most qualified tenant. Don’t let the pushy prospect bully you into making a premature decision.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experi-

Q&A — continued on page 19

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

The kitchen counter tops in my rental units are old and tired looking. I want to upgrade but I am confused about which counter top material will be best. Can you go over the pros and cons of some of the more popular counter top surfaces available? John

Dear John,

We are lucky today to have so many choices of countertop materials available.

The four most popular materials are plastic laminate, granite, engineered stone & ceramic tile.

Plastic laminate or better known as Formica Brand is still the most popular choice for apartment counter tops. This is because the choice in colors is almost unlimited and the ease of installation keeps the costs down. With proper care, plastic laminate will last for years; however, it can be easily scratched by knives or scorched by hot pots.

Laminate counter tops can be easily installed by the average handyman, DYI person or contractor.

Granite counter tops in the apartment industry are very popular and with good reason. The cost of granite has come down to reasonable levels and the upgraded look of a granite countertop is substantial. They are very tough and are resistant to staining, scratching and scorching. Granite countertops will need to be professionally installed and

sealed periodically.

Engineered stone countertops are almost as popular as granite, and are slightly more expensive than granite.

Popular brands are DuPont & Silestone.

Engineered stone countertops are composed of quartz particles and resins and the surface is smooth, non-porous, and scratch resistant. They require less maintenance than granite. Engineered stone countertops are not DIY friendly and will need professionally trained installers.

Ceramic tile countertops have been around almost as long as plastic laminate.

They can be installed by the average handyman, DYI person or contractor.

They are heat & stain resistant. Ceramic tiles do need to have periodic maintenance to keep the grout lines clean and sanitary.

From a management and maintenance Maintenance — continued on page 18

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August 2017

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17

Maintenance — continued from 16 prospective, we are finding granite countertops to be the top choice. The price difference between laminate and granite are close enough to warrant upgrading to granite. If you intend to hold onto your investment for a long time, granite will more than pay for its self.

Dear Maintenance Men:

My plumber just informed me that my 10 unit building has “Type M”

copper piping. He says Type M has thinner walls than the more robust “Type L” copper pipe. Could this be the reason I am having more water line pinholes leaks? Dave

Dear Dave:

A number of things can cause copper water line pinhole leaks. Having the thinner Type M copper pipes may result in your property having pin hole leaks sooner than with the thicker Type L pipe. However, thin Type M pipe is

often only a contributing factor when it comes to pinhole leaks.

Typically, water chemistry, incoming water pressure, recirculation pumps and poor construction methods are part of the contributing factors in pipe leaks. Check with your city or water distributor in your area to get information on the water chemistry and hardness. Adding a water softener to the incoming water supply will help protect both the pipes and water heater.

Reducing the water pressure with a pressure regulator will reduce stress on the pipes. If you have a recirculation pump for the water heater, it will help to install a timer to control the amount of time the pump is active. Moving water produces a lot of friction in the pipes. Set the timer to operate the pump only during high demand hours.

Doing these easy fixes, may add life to your existing pipes. If poor construction methods are involved, re-piping may be your only solution in addition to the above solutions.

Dear Maintenance Men:

I install a new battery powered smoke & CO detector into each unit before a new tenant moves in. The tenants moving into the apartment unit must sign a smoke detector agreement along with the rental agreement. The smoke detector agreement requires the tenant to check the detector for operation and replace the battery once a year. Should I be doing anything else or am I covered? Bill

Dear Bill:

We are not lawyers and cannot answer as to your possible liability in the matter of smoke & CO detectors. However, our guess is the brand new battery you installed at the beginning of your resident’s occupancy is currently operating a remote control toy. Our thoughts on smoke detectors are simple: They are cheap, install more than one and check them yourself regularly. From the property management view, most insurance companies require that you keep a

18

Apartment News

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August 2017

smoke detector log on each unit and that they are checked every six months or at least once a year. The log does not need to be elaborate. Our Smoke Detector Log has the property address at the top, with eight columns. We recommend you keep a similar log for each CO detector you install.

1: Unit#: 2: Number of Detectors: 3: Check Detector: split column with Good/Bad

If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371.

Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

4: Battery Replaced: yes/no 5: Detector Replaced: yes/no 6: Initials: the person who did the checking should initials or sign

Get covered today!

7: The Date of Inspection: 8: Comments: such as whether the battery was missing or the detector was damaged, etc.

As an added precaution, we check the smoke & CO detectors every time we enter a rental unit regardless of the reason we are there. We make a note of the impromptu inspection on the Smoke Detector Log. Be sure to include the date and the person who checked the units. It helps us sleep at night.

Note: If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please send in your questions to: BuffaloQuestions@gmail.com

Q&A — continued from 14 enced landlord tenant law firms in the country. The firm has successfully handled over 255,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988.

The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643.

Please visit www.DuringerLaw.com for more information.

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19

NAA Education Conference & Exposition Recap

I

n June, some of the AAOC Team attended the National Apartment Association Education Conference & Exposition along with the AAOC Scholarship Recipient, Lisa Richardson.

This year the goal was to “Get Focused.

Get Inspired. Get Going.” In case you missed the conference, the team took a moment to share their experience with you!

Lou Penrose, Executive Director Ray Kroc, the legendary founder of McDonald’s famously said: “Look after the customer and the business will take care of itself.” That was the pivotal focus of this year’s NAA Conference. Three days of classes, lectures and seminars providing a treasure chest of takeaways on how to better serve the customer.

Debbie DiBernardo, Advertising & Media Sales Director One of the best NAA conferences I

have attended. The synergy between vendors, property managers & owners was so awesome both on the tradeshow floor and at NAA events!

I loved hearing from so many companies how this show brought great contacts to them, as I experienced the same thing and am excited to meet with some of these people again at next year’s NAA conference.

My personal highlight was winning a free cruise from BG Multifamily, one of our newest vendors at AAOC. Gissel Cuevas, Membership Counselor Being able to attend #NAAEdu17 this year was great professionally and personally; I gained a wealth of knowl- Brianna Macias and Gissel Cuevas all smiles after a speedy learning session with 9 speakers. edge. I returned back to work with new innovative ideas to integrate in my daily common is that The Customer is #1 work flow. While at the conference, I was and if you don’t move in the direction able to attend 6 educational seminars. your customer’s needs your business One factor that all 6 speakers held in will not stay afloat. Also, I realized that

Great people do things even when they don’t want to.” – Michael Phelps, Olympic Gold Medalist.

20

Apartment News

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August 2017

The exposition floor was buzzin’ with multifamily pros!

the AAOC is moving in the right direction as far as industry standards and trends. Overall, I recommend anyone in the multi-family industry to attend the NAA Education Conference at least once in their career.

Brianna Macias, Director of Member Services Hands down the best part of being able to attend a conference of this size and magnitude is the simple reminder that our industry is so much bigger than we could have ever imagined. A reminder that we have some of the most passionate leaders in the workforce striving to provide better living experiences for all. A reminder that our industry partners are out there creating innovative products to provide the management companies and operators

better services to create that new living standard.

I attended numerous breakout sessions, game changers, general sessions and networking events throughout the week. Some of my favorites included sessions with industry speakers: Kate Good (Apartment All Stars), Daniel Sieberg (Sr. Marketing for Google) and Robin Roberts (Co-Anchor on Good Morning America). View video recaps here: https://www.naahq.org/education-conference

Lisa Richardson, Advanced Management Company A few years ago my wonderful company AMC hosted a contest, they had us write an essay with the intention of us earning our way to NAA. I was fortunate to have earned my place that year which happened to be my very first NAA conference. Every year since then around springtime I get that stirring feeling within knowing that NAA NAA Recap — continued on page 22

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NAA Recap — continued from 21 will soon be approaching and I become overwhelmed with anticipation of what is to come. I think about what I will learn and the excitement of it all simply consumes me. This year was no different as I was generously awarded the scholarship through the AAOC. The NAA has always done a tremendous job putting this massive industry conference together, and I can honestly say each and every year I learn something new and I come home with a renewed Back Row — Rose Fitzgerald and Anthony Campos (AMC). Left — Debbie DiBernardo and Lou Penrose inspiration of aspiring to be better than Brianna Macias (AAOC). Center — Lisa Richardson (AMC). Right attending an industry event hosted

by AAOC member Apartments.com.

I was before. The high point of the trip — Gissel Cuevas (AAOC). is hard to pinpoint as it was all fantastic, in fact nothing was better than the industry has blessed me in more ways just a train ride away from the multiother. I am always amazed with entire than I can count, as I have fully been family experience of a lifetime. That’s experience from the branding of the Apartmentalized! Thank you AAOC 60+ breakout sessions, 140+ exhibitors event to the education sessions and of for the tremendous honor of being and 10,000+ multifamily pros in our course the amazing networking oppor- selected as NAA’s 2017 scholarship backyard so let’s show the U.S. how we tunities. I attached my essay that first recipient do multiFamily over here in Cali! Save In 2018, NAA is bringing the con- the date: June 13–16, 2018. got me to NAA and in looking back three years ago, the message still very ference to our state — drum roll please much applies. Being a part of this — San Diego! This means that we are

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23

VantageScore® 3.0 and FICO™: Your Credit Score Cheat Sheet

BY BECKY BOWER

A

s a landlord or realtor, you depend on credit scores to help you make the best rental decision, but how much do you know about credit scoring models? With this guide, you’ll not only learn some of the differences between VantageScore® 3.0 and FICO™, but how to use credit scores to uphold your rental standards and protect your property.

Credit Scoring Models 101

Just to recap—two of the most used credit scoring models (VantageScore®3.0 and FICO™) generate easy-to-read scores on millions of consumers (aka your rental applicants). Both scoring ranges go between 300 and 850, and they are used for a variety of uses, from credit cards to bank loans. The differences between them are that they are devel-

oped by different companies and that they have different approaches to scoring credit information. FICO™, one of the most recognizable brands, was developed by the Fair Issac Company and uses different scoring models depending on the purpose of the report (so a credit score for a car loan would Cheat Sheet — continued on page 26

NOTES ranges from 300–850

24

Accepted ______

ranges from 300–850

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Apartment News

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August 2017

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25

Cheat Sheet — continued from 24 be scored differently than for tenant screening). VantageScore® 3.0, on the other hand, was developed by the three major credit bureaus, and its model has the ability to analyze “thin” (consumers with minimal information) credit files.

While there are plenty of other scoring models out there, it’s best to stick with either VantageScore® 3.0 or FICO™ as other off-brand models are not standardized (the formula and

analysis is without credit bureau input).

You wouldn’t want to find out that the credit score you’re receiving has been skewed towards another company’s interests.

Rental Requirements

As landlords and real estate agents, you know that the Fair Housing Act protects renters from facing discrimination when applying, buying, or renting any sort of housing. It prohibits “discrimination because of race, color,

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national origin, religion, sex, disability, and the presence of children.” In order to cover your bases from potential discrimination lawsuits when making a rental decision, it’s vital that you adhere to your own pre-written rental requirements.

While I’m sure you have already established income requirements and appropriate scoring ranges to accept, conditionally accept, and deny an applicant, having these requirements written down helps covers your bases in court. Print out our fillable cheat sheet and stick it near your desk to make sure you remember your guidelines.

While using our cheat sheet to enforce your rental requirements can help you stay compliant with the Fair Housing Act and using a creditable scoring model like VantageScore® 3.0 and FICO™ can help protect your property, there’s one more thing you should be aware of. Do not accept pre-processed credit reports from your rental applicants. Credit reports can not only be forged, but be from a non-trusted credit source (disguised to look like a FICO™ score). If your applicant is worried about the background report impacting their credit report, use ApplyConnect®. As a renter-initiated report, the credit report is deemed a “soft pull”, meaning it will have no impact on their credit score.

About the Author: Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company.

She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

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June General Membership Meeting Recap

W

hat does RUBS mean to you? If you are thinking massages, think again! If you weren’t in attendance, you missed out on a very informative presentation, featuring two companies specializing in RUBS and one property management company who utilizes it on a daily basis.

Our evening began with AAOC President Craig Kirkpatrick leading the flag salute and thanking the sponsor for the evening, Chase Commercial Term Lending—Team Schweer. Cooper Dodd was on hand to give a few brief words.

Thanks again, Team Schweer!

Our Education Chairman, James Wohrman, wasted no time introducing the panel that consisted of Amanda Cowans from RealPage, Inc., Scott

Cooper Dodd was on hand to give a brief intro as the meeting sponsor for the evening. Thank you, Chase – Team Schweer, for your continued support.

28

Apartment News

Rawley from MAG/CUBS, and Mark Bakke from Pinnacle Property Management. James was on hand as moderator for the presentation.

A few questions posed to the panelists were:

• What are some of the benefits of a RUBS?

• What is RUBS?

RUBS is a ratio utility billing system, a method of calculating a resident’s utility bill based on occupancy, apartment square footage, number of beds, or some combination of factors. This option is a reasonable alternative to installing an individual submetering system on properties that were not constructed with submeters and requires no capital investment to implement.

Number one: Conservation! If residents are responsible for their utilities, they will conserve. Studies have shown that utility consumption, on average, decreases anywhere from 15–35%! Obviously, the decrease in cost to owner is another great benefit.

• What are some of the challenges you face when implementing this system?

Some property managers and owners have initial concerns about separating utilities from the rent and billing tenants directly. They worry that GMM Recap — continued on page 30

Our panel (from left) Amanda Cowans from RealPage, Inc., Scott Rawley from MAG/CUBS, Mark Bakke from Pinnacle Property Management (standing behind) James Wohrman from FDC Management.

www.aaoc.com

August 2017

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29

Ryan Strzalka of Rose Paving stuck around after the meeting to chat with attendees.

Nathan Poth of Locali Management shares some of his successes with our members.

renters will leave or that it will make their apartments less appealing than their competitors who do include utilities. It is important to mention to them that when they are billed for utilities directly, through a Ratio Utility Billing System (RUBS) they can influence their own monthly housing costs. If they conserve utilities, their bills will be lower. And if they quickly report maintenance issues and minimize wasteful usage, everyone’s utility bills will decrease.

GMM Recap — continued from 28

There are always variables when dealing with different properties, so for

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August 2017

more information, you should contact a reputable Utility Billing Company to discuss implementing a RUBS. Frankie Alvarez thanked our panelists at the end of the meeting and introduced our Product & Service Council members, many of which offered raffle prizes up for grabs. Frankie announced the raffle winners and thanked everyone again for coming to the meeting.

Remember, there is no meeting in August! Our next meeting will be held on Tuesday, September 19th. We hope to see you there!

BAD TENANTS HAPPEN When “good-bye” isn’t enough...it’s time to call Brennan Law Firm. Evicting or attempting to collect from an uncooperative tenant can be stressful, complex, and costly if not handled correctly.

At Brennan Law Firm, we focus on representing landlords and property managers exclusively in landlordtenant transactions and disputes. Our knowledgeable, assertive, and client-centered advocacy helps to get the job done right the first time – saving you time and money.

EVICTIONS . JUDGMENT ENFORCEMENT . LITIGATION

When “Good-bye” Isn’t Enough...

Commercial

Residential

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Option to Open Your Case by Phone, Fax, or Email Saturday Hours by Appointment . .

Same Day Notice Preparation Se Habla Español .

Direct Access to an Attorney for Answers to Questions at No Cost .

Judgment Enforcement and Collections In Orange County, call (714) 202-5420

www.MBrennanLaw.com Call today for a free consultation We’re here to help

August 2017

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31

Southern California Cities Plug Into Charge Ready EV Program

S

outhern California Edison has launched its Charge Ready Program to expand access to electric vehicle charging in its service territory, beginning with construction of the first charging stations in the cities of Lynwood and Ontario.

The two cities are among the 50 sites within SCE’s service area currently scheduled to add more than 800 charging stations through Charge Ready.

Sites include workplaces, hospitals, destination centers, apartment and condominium complexes and fleet parking areas.

“Charge Ready is designed to accelerate the market for electric vehicles by boosting the number of charging stations,” said Megan Mao, SCE principal manager of Product Development & Division Management, who oversees the program.

“SCE is working with cities, employers, apartment building owners, charging equipment manufacturers and others to install electric vehicle charging stations at locations where plug-in electric vehicles are parked for four hours or more.”

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Through its Charge Ready program, SCE is providing infrastructure for hundreds of electric vehicle charging stations throughout Southern California.

Many of the charging stations will be installed in “disadvantaged communities,” or communities the state has identified as being disproportionately affected by pollution and economic hardship.

In Lynwood, one such community, six electric vehicle charge ports are now fully operational and are being used to charge up Lynwood’s new fleet of electric vehicles driven by city employees from code enforcement and other city operations. Eight more charge ports in the civic center public parking lot are expected to come online this month.

The charging stations are being installed with financial assistance provided through the $22 million pilot program in which the utility provides the electrical infrastructure necessary for EV charging, as well as a rebate to help pay for the charging station itself.

“We are excited that this program not only gives our citizens more options

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August 2017

to charge electric vehicles, but also by having a fleet of electric cars, the city of Lynwood is part of the solution to cleaner air and lower greenhouse gas emissions in Southern California,” Lynwood City Manager Alma Martinez said.

In celebration of being the first Charge Ready site, Lynwood held “Plug-in to Earth Day” at the Lynwood Civic Center on April 22. In addition to a “plug-in ceremony,” the event featured live entertainment and activities for all ages, including the opportunity to test drive an electric vehicle.

Through the Charge Ready program, the city of Ontario will install more than 45 new electric vehicle chargers at seven key locations throughout the city.

The first sites to come online will be at Ontario Convention Center, City Hall and the police station, according to City Manager Al Boling.

“We are pleased to be working in partnership with SCE to bring resources to our community that will protect our EV Program — continued on page 42

Rental Market Update

Market Analytics are one of the most powerful tools to help owners, investors, property managers, and lenders minimize risk and maximize returns. Join us for to learn more about current market data available.

Date:

Wednesday, August 9, 2017

Time:

8:30am-10:00am

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana 92701

Cost:

Some Key Topics to be Discussed: •

Overall look into Orange County fundamentals, including outlook on employment/demand/etc.

•

Rent Growth and Outlook

•

Pipeline Activity/Outlook/Housing Shortage

•

Investment Activity including cap rates and relatives among high end and mid/low end stock

Featuring: Josh Ohl

Senior Market Analyst CoStar Group

Members $10 Non-Members $20

To Register: Call (714) 245-9500 or visit AAOC.com Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

August 2017

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33

Passing

the Torch

Family Succession Workshop The thread in our workshop is the path from fear to knowledge. Heirs don’t want to keep the rental property because they are afraid of the burdens and they don’t know its great value. Our workshop explores the worries, how to eliminate them, and reveals the great benefits in continued rental property ownership.

Join us for this workshop for FAMILY SUCCESS in FAMILY SUCCESSION! Highly recommended for you and your beneficiaries to attend What You’ll Learn:

What You’ll Take with You:

1) How to prepare you and your beneficiaries for your death

1) A detailed handout — Tools for use to accomplish a successful transition

2) Establishing a Legacy Plan: How to communicate your wishes, divide/distribute your assets, dealing with accounting and legal issues

2) Answers to questions you want answers to, from a knowledgeable beneficiary panel

Apartment Ownership is a Gift that Keeps on Giving — Don’t Let Your Torch Burn Out! Date: August 16, 2017 Time: 7:00–9:30 pm Location: AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana 92701

Cost: Members — $50 per person/ $95 per family (up to 4)

Non Members — $75 per person/ $140 per family (up to 4)

To Register: Call (714) 245-9500 or visit AAOC.com Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

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August 2017

W.R. GORMAN & ASSOCIATES Since 1972

PERSONALIZED WEALTH BUILDING IN REAL ESTATE  Custom

OUR EXCLUSIVE BUY AND SELL PROCESS:

commission schedule  Custom listing presentations

 Exchange

up-leg opportunities  Free labor for make ready repairs

Contact us to discuss how we can help you achieve your financial freedom.

CONTACT US TODAY

CALL (714) 255-9998 OR VISIT www.WRGORMAN.com CalBRE# 00616310

From left to right: Randy, Bill, Tim & Sonya

Palm Court

Mission Plaza

Park Magnolia

We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone.

Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.

T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com

August 2017

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Le ga l Is

Making the “Pieces” fit!

s ue niq ch Te ing as Le

su es

Certified Housing Provider Education Program — Fall 2017 Program —

an

ir Fa

ce

Each Thursday, September 7–November 16 Time: 8:30 am–12:30 pm int en Ma

g

sin

u Ho

This 11-week comprehensive training course is beneficial to anyone in the rental-housing industry! Apartment Owners, Regional Property Supervisors, Resident Managers, Onsite Office Personnel, Maintenance Personnel and Apartment Vendors are all welcomed to join us as industry leaders and seasoned professionals cover topics from residential management to maintenance and emergency preparedness.

Schedule of Classes

• Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

REGISTER TODAY!!

All Classes held at the AAOC Office: 525 Cabrillo Park Drive, Suite 125, Santa Ana, 92701 Members: $395 Non-Members: $495 Payment must be paid in full by event date.

Cancellations require 72-hour notice.

To REGISTER — Go online: www.AAOC.com or Call: (714) 245-9500 As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

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August 2017

Fall 2017

Certified Housing Provider Education Program Instructors

Frankie Alvarez Buffalo Maintenance Company

Denise Arredondo JLE Property Management

Naomi Bailey Naomi Bailey Performance Training

Christine Baran Fisher & Phillips LLP

Irina Cioban Stratford Capital, LLC

Tom Cummings Wesierski & Zurek LLP

Stephen C. Duringer, Esq. Duringer Law Group PLC

Dan Firestone Contemporary Information Corporation

Laura Lemansky RentPath

Rich Lombardi CCIPS Institute

Tony Maggi MPMS, Inc.

Jim McClung American Environmental Specialists, Inc.

Melissa Ortega Santa Ana Police Department (Not Pictured)

Linda Tarzjani Orange County Housing Authority (Not Pictured) August 2017

Polly Bowen Orange County Fire Authority (Not Pictured) www.aaoc.com

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37

The Eighth Wonder of the World

By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President

from Cash In on the Myths of Real Estate

T

hose who know me well have heard me tell the story about my professor who posed the question — how long does it take to save $1.0 million if you start with a dollar in the bank and double your deposit every day?

2-1

The answer is 21 days. However, should you decide to double your deposit every other day, at the end of 21 days, you will only have saved $1,024.

That’s the power of compounding.

An all-too-often overlooked tool,

compounding is one of the key principles behind successful investing as addressed in my book, Cash In on the Myths of Real Estate.

Buy & Hold is the best way to build wealth in real estate.

Popular Belief: Many investors consider the rental properties that they purchase to be forever investments and pay no attention to the holding periods.

Bill’s Truth: When talking profits, most people incorrectly focus on how much, rather than, how long.

If somebody says “I doubled my money,” most people are impressed and immediately ask “how did you do it?” The correct question should be “how long did it take?” The next question should be “at what risk?”

These bar graphs (next page) reflect the difference timing can make in your wealth-building endeavors.

Over the period of 1988 to 2014, a Buy & Hold position delivered $2.7 million in ending equity, as compared to $4.5 million achieved with an approach of Buy & Exchange approximately every six years.

The third graph illustrates the importance of timing and the length of your holding period. If you buy or exchange near the bottom of the market, you can sell and buy again multiple times before the market cycles to the top. Some properties are held for two years and others for six; but, the bottom line is that you start at the right time and then sell as soon as your equity doubles. In this example, during the period of 1990 to 2014, your equity grew to a much more impressive $12.8 million position.

The difference of $8.3 million over 24 years is $345,888 per year… $28,819 per month…$960 a day (every day, even weekends) for the entire 24 years. What’s not to like? Go for it!

By timing your investments to the correct points in the 18-Year Real Estate Cycle, you can double your equity every four years. That is the power of compounding.

Cash In: Time the markets and take advantage of compounding.

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August 2017

$14,000,000 $12,800,000

$12,000,000

$10,000,000

Buy and Hold Buy/Exchange at Top of Market

$8,000,000

Buy/Exchange Near Bottom of Market

$6,400,000

$6,000,000

$4,500,000 $4,000,000 $3,200,000

$3,200,000

$2,772,000 $2,000,000

$1,600,000

$1,600,000

$800,000 $200,000 $

1988– HOLD

$200,000 2015– HOLD

$800,000

$400,000

$200,000

1988– 1994– 2000– 2006– 2012– 2014– Near Top Near Top Near Top Near Top Near Top Near Top

$400,000

1990– 1994– 1998– 2002– Near Near Near Near Bottom Bottom Bottom Bottom

2006– 2010– 2014– Near Near Near Bottom Bottom Bottom

Compounding is the Eighth Wonder of the World!

Does this mean that you always need to exchange into larger and larger properties? Not necessarily.

When you exchange into two or more properties, you often achieve greater diversification and flexibility.

You do have to be careful not to overleverage, but that’s where understanding the market cycles and watching trends helps you know how far to push your options.

As you continue to grow and diversify your holdings, you may decide to designate one or two properties as longterm holds. These become your trophy properties that can help to ensure a steady cash flow as well as a potential source of funds to take advantage of market downturns.

As a long-time investor you may be more focused on security rather than wealth building. That’s okay. However, be aware of the fact that if you are not moving forward with your wealthbuilding endeavors, your legacy runs the risk of falling backwards.

Watching the market and teaching your heirs to do the same is truly the best way to protect and secure the legacy that you have worked so hard to attain.

About the Author: William R. Gorman, MBA and CCIM, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, who is a CPA and Broker; along with Randy Combs, MBA and Broker; plus Sonya Loera, Realtor.

August 2017

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39

Tell Your Story!

BY ROMMEL ANACAN

I

magine for a minute that you are looking for a new apartment home.

You have tons of research. Visited more websites than you can count. Read every review you could find online.

You’ve talked to friends and family to get their input. You’ve even decided to drive around the area to see if any one community just screamed out to you as “the one!”

You have a lot of options, don’t you?

Unfortunately many of those options look alike, sound alike, feel alike, don’t they? You probably like that you have lots of options to consider, but it also makes it that much harder to make a decision that you can feel good about!

I was watching a television show recently and they did an experiment where an ice cream shop offered only three flavors (basics like chocolate, vanilla and strawberry) to customers and then for a new batch of customers offered dozens of flavors for customers to choose from. They then asked the customers to rate their level of satisfaction with the flavor of ice cream that they chose.

Would it surprise you to learn that the most satisfied customers were not

40

Apartment News

the ones who had dozens of flavors to choose from, but rather the ones who could only choose from a limited selection of flavors? More choices can lead to more opportunities for regret! So someone who selected “mint chocolate chip” may be wondering if she should have selected “coffee,” or “cookies and cream,” instead.

If you experience “choice fatigue” your customers may experience it too, and as we mentioned earlier, with so many incredible companies and communities among your competitors how do you stand out from the “sea of beige” that is the multifamily industry today and how do you help them feel confident in choosing you from everyone else they could have chosen from?

Tell your story!

Do you remember the “Most Interesting Man in the World” ad campaign

by Dos Equis beer? In my opinion that marketing campaign was nothing short of brilliant. That campaign increased the overall growth of the company since 2007 (the ads started running in 2006) by 34.8% according to USA Today. The “Most Interesting Man in

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August 2017

the World” helped Dos Equis stand out among its competitors.

Why? Because it told a great story!

It engaged consumers. It entertained potential buyers. It made people feel connected to the brand—because they connected with the story. I’ll admit, I purchased Dos Equis beer in a restaurant because it just felt like the “interesting” thing to do. (Sorry, I couldn’t resist!)

You need to tell your potential prospects your story, so that they get a chance to know who you are before they ever walk into the front door. Of course, there are many ways that you’re probably doing that right now. My guess is you have one or more of the following-websites for your communities, social media pages, beautifully designed brochures and marketing collateral, and professionally produced videos of your communities. These are all great marketing channels for you to utilize and you should be utilizing them to tell a great story!

Speak in the language of today’s customer!

I also think there is room to use the technology we have today to reach the customers of today. Let me explain

what I mean. My wife and I love watching “Carpool Karaoke” with James Corden, the host of “The Late Late Show” on CBS. If you’ve never watched it, Corden drives around town with a well-known music artist like Bruno Mars, Adele, even Elton John and they sing-along, karaoke-style, to a medley of the artist’s hits.

I have to admit it’s fun to see a pop star rocking out to his/her own tunes while driving in a car. And also, quite frankly, because James Corden is great!

He really is. He sings very well, he totally gets into it, which is hilarious and he brings a typically self-deprecating brand of British humor (he hails from the UK) which makes for great television.

Here’s the thing…I have never watched an episode of The Late Late Show during its normal time slot on television—it’s on way too late for me, (ah—the joys of getting older!) so, my wife and I have to watch “Carpool Karaoke” on YouTube, where it is an absolute sensation. Have you noticed that other late night talk show hosts routinely have their best stuff on YouTube as well?

They’re using today’s technology to reach today’s consumer—and you can too!

An effective way to do this is to tell your story with short, entertaining, informative, quirky and/or funny videos to highlight your company, your community, your people, or even a specific apartment you’re trying to lease really fast! The best part is you probably have everything (or almost everything) you need right now to start capturing the attention of your prospects. A smartphone, cheap tripod, and video editing software (for when you want to get super fancy!) and you’re on your way. I know it sounds cliched, but the only limit to what you can create is your imagination!

Once completed, upload the videos to YouTube and you’ll have the ability to share it with whomever you want. Plus,

Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out.

The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office.

PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place.

Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place.

Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process.

Call today.

Lee Hendrie President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338

Story— continued on page 42

August 2017

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41

Story — continued from 41 since Google owns YouTube any videos you have on YouTube could help your search engine optimization (SEO) results and make your company or community more visible to customers online. Or, if you filmed it directly on Facebook or Periscope, just make sure to spread the word so others can watch it too!

What’s great about using videos like this is that your customers get to see the

EV Program — continued from 32 environment,” Boling said. “These projects highlight the city council’s commitment to operate in a businesslike manner, invest in our infrastructure and reduce greenhouse gas emissions.”

Most of the other Ontario charging station locations, including Ontario Library, Citizens Bank Arena,

personality of your people, your community, and your company. They may start to develop a connection with you before they’ve ever met you, because they were entertained, or informed, or just captivated by the fact that you were different from everyone else!

If you’d like more tips on how to create your own organic marketing videos, email me at rommel@relationshipdifference.com.

Have fun! Get creative! Tell your story!

About the Author: Rommel (pronounced “Roh-mel”) Anacan is one of the most dynamic, entertaining and educating speakers in the multifamily industry today. As the president of The Relationship Difference, Rommel works with leading companies and organizations nationwide helping them achieve their maximum potential and performance with his signature “Win With People” message and approach to organizational development. He is also a video producer, industry blogger and all-around good guy. In 2017 he was invited to become a member of the famed Apartment All-Stars team. To learn more about Rommel visit www.RelationshipDifference.com.

Whispering Lakes Golf Course and a community center in south Ontario, are expected to come online this summer.

The pilot is just one example of how SCE supports critical greenhouse gas and air quality goals by promoting the adoption of electric vehicles. Earlier this year, SCE also filed a wide-ranging plan with the California Public Utilities Commission to increase electrification

of a broad range of vehicles, including buses, medium- and heavy-duty trucks and industrial vehicles and equipment.

Reprinted with Permission — Southern California Edison

Landscape Care

Our services include: • Arbor Care — The trees on your property are one of the most important asset values of your landscape. Our team of arborists create and deliver multi-year tree management/maintenance schedules designed to get the most from your trees in terms of health, ascetics and safety.

• Irrigation Management — An automatic, operational, and efficient irrigation system is critical to the success and sustainability of the landscape We are verse in the latest technological updates. The result of this hands-on approach is savings in water use and money.

• Plant Health Care — The landscape Critical Environments maintains and manages is a critical part of our ecology. When provided an opportunity, we always choose the most environmentally sound method.

This approach to landscape management and the use of integrated pest management leads to long term sustainability and creates an overall healthier environment.

• Landscape Enhancement — We partner with our clients to maintain and keep their landscape looking the best that they can at all times.

Whether it is a routine seasonal color rotation or a major renovation, we install only the best quality plant material. The end result is a better looking and longer lasting landscape.

714-619-8888 • www.criticalenv.com 42

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August 2017

About the Author: Contact Mary Finn Parker for more information on this and other programs offered by SCE at 714-307-5274.

Run Credit Checks via the INTERNET 24/7 and save up to $5.50 per applicant!

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

Where else but at…

Medicine Cabinets

FOR ALL OF YOUR APARTMENT NEEDS

Hill Bros & Life Paint Decks (Magnesite & Concrete )

WE CARRY: 1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, planks, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

Wall Oven: Brown or Maytag

Gas or Electric 20”, 24”, 30”

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

COME ON DOWN TO SEE WHAT WE CARRY. 6420 Roland Street • Buena Park, CA 90621 Tel. (714)562-0800 • Fax (714)562-0707

Vertical Blinds (We customize to your opening onsite) Miniblinds (Aluminum or vinyl)

Vertical Mailboxes $35.35/door

Closet Doors: Vinyl or Mirrored

Cooktops: 24”, 30”, 36”

Dishwasher: 18” or 24” Hotpoint or Frigidaire Range Hoods: 24”, 30”, 36”, 42”

August 2017

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43

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

“#1 REAL ESTATE TEAM IN ORANGE COUNTY” PER THE WALL STREET JOURNAL 4 UNITS - HUNTINGTON BEACH - $1,225,000 Well maintained 2 bedroom, 2 bath apartments.

Close to shopping, schools, parks. Rents $1400 each with room to increase. Call or email for set up.

WANT TO SELL YOUR APARTMENTS BUT DON’T WANT TO MANAGE MORE UNITS AND HATE PAYING TAXES? I HAVE A SOLUTION FOR YOU. MIKE THORNTON | REALTOR® | #1 APARTMENT AGENT IN O.C.* MICHAEL@STANFIELDREALESTATE.COM *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15. HÔM Sotheby’s International Realty and the HÔM Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. HÔM Sotheby’s International Realty is independently owned and operated. Sean CalBRE 01024996 Mike CalBRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.

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August 2017

949.689.7587

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Brooks Property

New PSC Members

Calle Coral Investments, LLC Gerges Properties Heng Property Hyde Property Lal Properties Lockyer Properties Merrick Apartments — Fairfield Residential Metro at Main — Avenue5 Residential

FSI – Total Floor Care 3033 Oak St. Santa Ana, CA Contact: Bethany Legler (657) 249-0594

Parakeet 46 N. University Ave. Provo, UT 84606 Contact: Brad Huber (801) 690-7980

Opus Bank 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 Contact: Ed Padilla (949) 757-8007

Rainbow International of Orange County 1274 N. Red Gum St. Anaheim, CA 92806 Contact: Debbie Robinson (888) 778-3492

McKinley Property

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

LOCAL ADVANTAGE PROVIDING WORLD’S LARGEST REAL ESTATE RESOURCES TO LOCAL PRIVATE MULTIFAMILY OWNERS

CBRE knows the Orange County multifamily market. Through our industry leading perspectives, scale and local connectivity, we deliver outcomes that drive value and bottomline performance for every client we serve in Orange County. How can we help transform your real estate into real advantage?

Contact your local multifamily expert: Dan Blackwell, Senior Vice President +1 949 307 8319 www.multifamilysocal.com Multifamily Investment Property Sales

August 2017

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45

Featuring

Product & Service Council Member:

2

-1-1 Orange County (211OC) links Orange County (OC)’s most vulnerable children, families, and individuals with the health and human service (H&HS) resources they need. Dedicated to creating a stronger, smarter, and more efficient regional health and safety network, we connect, collaborate, and inform to better serve and empower our community. 211OC identifies the needs of our most vulnerable populations, harnesses resources to meet those needs, and informs decision makers and stakeholders to create a more efficient regional communication and data collection system/infrastructure. 211OC serves as OC’s H&HS information backbone organization. For examples of our dashboards please follow the following link https://public.tableau.com/profile/211oc#!/. We sit at a unique intersection among public and private agencies in OC, identifying ways of streamline processes and reduce duplication with the community. 211OC is often the first point of contact for those seeking assistance, helping clients seamlessly navigate OC’s exhaustive—and at times, complex—web of available programs.

Since 1984, 211OC has served over 1 million requests for help providing more than 3 million referrals to critical social services such as: housing/shelter, rental and utility bill assistance, food, healthcare, income support and employment.

211OC provides the region’s most comprehensive call center with experienced Information & Referral (I&R) Specialists connecting individuals to reliable resources via phone; email; or with self-directed searches online 24/7/365. Our multilingual specialists screen, enroll, and connect clients to vital assistance/targeted programs. 211OC provides a onestop resource for service information that is free and confidential. Our services are readily accessible through our helpline, email, in-person, and online.

Knowing that “Everyone knows someone who needs

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help” but might not know where to turn, we work to strengthen our regional safety net and strive to empower people in need by offering timely, accurate, and relevant information at no cost.

In partnership with OC Community Services, 211OC coordinates the regional effort to reduce the number of homeless throughout Orange County. As the lead agency for the HUD-mandated Coordinated Entry System (CES), 211OC provides a regional clearinghouse connecting homeless individuals and families at risk of homelessness to the most appropriate interventions to housing as quickly as possible. This process enables 2-1-1 operators to match the needs of homeless individuals and families in their time of greatest need. Through this system, service providers can place vulnerable residents in permanent supportive housing instead of emergency shelters, significantly reducing homelessness in Orange County over the long term.

The current economic and housing crisis has greatly impacted access to services, resulting in a growing need for the community to come together and help at risk individuals and families in our community. Consider leasing your vacancies to prospective tenants in the Coordinated Entry System to make a difference. Some of the benefits include low tenancy turnover, landlord liaisons to help support management, and on-going supportive services for tenants with trained case managers. 2-1-1 Orange County is committed to helping landlords, property managers, and those who have found themselves homeless achieve their dreams and goals.

Our vision is a vibrant and thriving community in which all residents have achieved an enriched quality of life.

Everyone knows someone who needs help, dial 2-1-1 or visit www.211OC.org.

PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Accounting Software

Antimicrobial Services

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Outsourced accounting, tax credit and management consulting.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry

Air Conditioning & Heating

Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Accounting Services

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

See the Advertisers Index on Page 72 for the location of our ad.

Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Product & Service Council — continued on page 48

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

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Product & Service Council continued from page 47

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 RentPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Apartment/Student Housing

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Text messaging services to help communicate with your customers.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

#1 nationwide provider of information and advertising services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

IS THE WORLD MOVING TOO FAST FOR YOU?

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com

PAVING COMPANY, INC. • Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

License #0462338

• Asphalt Overlays • New Installations • Seal Coating

American Appliance Rentals Rodrigo Cardenas 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 rodrigo@rentafridge.com — www.rentafridge.com

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Appraisal

Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Business litigation, real estate law landlord/tenant and healthcare issues.

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Assistance in avoiding capital gains taxes on sale.

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 50

Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Attorneys Barth Calderon, LLP Matt Evans 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 matt@barthattorneys.com Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

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Product & Service Council

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

continued from page 49

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Ruzicka, Wallace & Coughlin, LLP Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Bath Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Eviction Attorneys.

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Boiler Systems

Complete kitchen and bath restoration and refinishing company.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

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A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

August 2017

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Cabinets

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 52

Water Heater/boiler service and installation.

Buying Group

Carpentry

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

714-538-3330 CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

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Product & Service Council continued from page 51

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

Carpet Sales & Service Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

See the Advertisers Index on Page 72 for the location of our ad.

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Cleaning Service

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Coin-Operated Laundry Equipment

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

We are a full service company specializing in interior renovations and unit turns.

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Apartment News

We are a full service company specializing in interior renovations and unit turns.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

August 2017

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

See the Advertisers Index on Page 72 for the location of our ad.

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Collections Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Commercial Patio Heaters AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Communications RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

Concrete Maintenance & Repair Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

See the Advertisers Index on Page 72 for the location of our ad.

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

Parking lot maintenance.

Construction Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Parking lot maintenance.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Consulting

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

HUD consultant, landlord incentives for Section 8, Education workshops

AR Capital Plans Sean Andersen 27702 Crown Valley Pkwy., Suite D-4 #103 Ladera Ranch, CA 92694 (949) 481-0421, Fax (949) 481-0516 sandersen@reservestudy.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Provide capital plans for multiunit housing, churches and schools.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Outsourced accounting, tax credit and management consulting.

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Product & Service Council — continued on page 54

General Contractor.

August 2017

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Product & Service Council

Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

continued from page 53

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

Provides property management & consultation services in the multifamily industry.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Countertops

Advising clients with acquisition and dispositions of their apartment units.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

NEXT LEVEL Property Solutions, LLC Marie Kaplan 12223 Highland Ave., Ste. 106-103 Rancho Cucamonga, CA 91739 (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

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Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Laminate, quartz & granite available. No job too small.

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net

www.aaoc.com

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Deck Coatings, Magnesite Repairs, Waterproofing A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

August 2017

Doors & Windows Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Electric Vehicle Products

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electric wiring & installation of car charges & charging stations.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

American Appliance Rentals Thomas Hogue 14252 Culver Drive, Ste. 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Product & Service Council — continued on page 56 COMMERCIAL

L AUNDRY

SOLU TIONS

See the Advertisers Index on Page 72 for the location of our ad.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

ur o Y e v Sa

s r e t r a u Q for the

n u F

f f u St

Electrical Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Your residents can use credit/debit or smart cards in our state-of-the-art digital laundry centers, and save their coins for the fun things in life. Our solutions don’t just drive resident retention and support smoother operations; they provide competitive revenue sharing and peace-of-mind.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Visit

CSCSW.com

or call Chris Wilson 800.954.9000 x54330 chrisw@cscsw.com

August 2017

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Apartment News

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Product & Service Council continued from page 55 Energy Management Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Environmental Consulting & Training

Fencing & Gates

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

See the Advertisers Index on Page 72 for the location of our ad.

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Evictions 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fire & Flood Restoration A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

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Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Rainbow International of Orange County Debbie Robinson 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 rbwoc.debbierobinson@gmail.com — www.rainbowintl.com/orangecounty Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shireldfireprotection.com — www.shieldfireprotection.com NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance

Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Total floor acre, flooring, upholstery care, restoration.

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Urban Surfaces Cynthia Bozarth 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 cynthia@urbansurfaces.com — www.urbansurfaces.com Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Furniture Rental

Manufacturer of Demand Controls For Domestic Hot Water Systems.

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Furniture rental for residents.

General Contractor.

Garage Doors

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

See the Advertisers Index on Page 72 for the location of our ad.

Handyman

General Contractor

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 58

Flooring Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

Fax (562) 430-0693

August 2017

www.rayrobertsrealty.com

www.aaoc.com

Apartment News

57

Product & Service Council continued from page 57

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Insurance

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Heating & Air Conditioning

ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

We help homeowners defer or reduce capital gains taxes.

Provide insurance consulting & coverage.

Independent insurance brokerage representing commercial building owners and operators.

Nelson & Associates, LLC Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

Palm Trinity Insurance Services Inc. Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

We provide the best insurance services for Apartment Owners in California.

PHD Insurance Brokers, Inc. Kevin L. Hendrie 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 KHendrie@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

amerfirst.org/CommercialRealEstate Financing subject to approval. Certain restrictions apply. *$650 discount available only for CA properties with max. 65% LTV.

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August 2017

State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com Providing insurance and financial services.

The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com

Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 72 for the location of our ad.

Internet Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

See the Advertisers Index on Page 72 for the location of our ad.

Landscapes/Hardscapes

Junk Removal

Forever Lawn Pacific Coast Denise Karmie 2763 Enclave St NW Uniontown, OH 44685 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc

Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com

Sales and installation of synthetic turf products.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Lending Institutions

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

We are a full service company specializing in interior renovations and unit turns.

See the Advertisers Index on Page 72 for the location of our ad.

Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Multifamily brokerage and advisement services.

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

Kitchen Renovations

Advertising firm specializing in Websites, Search & Social Media Marketing.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Janitorial Services

See the Advertisers Index on Page 72 for the location of our ad.

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Complete kitchen and bath restoration and refinishing company.

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Chase Multifamily Lending Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com Citizens Business Bank Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Business Banking, Apartment Loans/Commercial Loans.

Product & Service Council — continued on page 60

ELIMINATE TRIP HAZARDS

Concrete grinding costs up to 90% less than concrete replacement.

Before

After

Sidewalk trip hazards

Surface preparation

Raised cracks

Line removal

Humps in floors

And more!

Curb/Gutter

Call now for a free sidewalk evaluation.

800.922.2488 SaberFoundations.com Contractor License: 826234

August 2017

www.aaoc.com

Apartment News

59

Product & Service Council

Mailboxes

continued from page 59

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Marketing

Lighting

Maintenance, Repairs, Products

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Interior/exterior lighting installation, maintenance & service.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Barbecue cleaning, repair, maintenance and replacement

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

• 5+ units

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

See the Advertisers Index on Page 72 for the location of our ad.

FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com Total floor acre, flooring, upholstery care, restoration.

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

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Apartment News

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net

www.aaoc.com

August 2017

Mold Remediation American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Ornamental Iron Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Paint Sales & Service

Patrol Services

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Parking Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Western Exterminator Jason Bennett 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 jbennett@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Photography Tim Krueger Photography Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com — www.timkruegerphotographer.com

Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Plumbing, Contractors & Supplies California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Product & Service Council — continued on page 62

Full service parking permit management solution. We issue the permits!

Parking Enforcement Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

August 2017

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Apartment News

61

Product & Service Council continued from page 61

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Property Management AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Full service property management provider for 16+ units.

LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.

Monterey Group Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

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Apartment News

www.aaoc.com

August 2017

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777 South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

15+ years of experience in managing multi-family and senior apartments.

Property Management Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Product & Service Council — continued on page 64

NEW Stain Resistant Carpet

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(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

August 2017

www.aaoc.com

Apartment News

63

Product & Service Council

Rain Gutters

continued from page 62

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Full service parking permit management solution. We issue the permits!

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Property Management Staffing & Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

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Apartment News

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Real Estate/Investments 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com

www.aaoc.com

August 2017

Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Marcus & Millichap Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for

the location of our ad.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Reconstruction A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Roofing Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

See the Advertisers Index on Page 72 for the location of our ad.

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Resident Screening On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com TransUnion Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

TransUnion offers resident screening and analytics to multifamily operations

Product & Service Council — continued on page 66

Apartment Turnovers and Maintenance Full-scope Residential Rehab, Repair, and Construction Services

• Shower enclosures • Tile showers • Granite & quartz countertops • Tile/wood flooring • Furnace installation • Interior/exterior paint

• Plumbing • Drywall • Electrical • Cabinetry • And more!

”Thanks for your excellent work helping me get my properties ready to put on the market. The units look fantastic inside and the exterior paint and wood work looks great.”

— Mark B., Real Estate Broker & AAOC Member “The work you did in the kitchen was high quality and at a fair cost. The quartz countertops are a great update. I appreciate your professional crew and their workmanship.”

— Don S., AAOC Member

Save money on repairs when you use

Residential Rehab & Maintenance Call Paul at

1-800-541-1967

South Coast Real Estate & Property Management to manage your units!

See our ad in this magazine.

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com CA General Contractor Lic #B1026688

Licensed, Bonded & Insured Workers Comp Insurance

August 2017

www.aaoc.com

Apartment News

65

Product & Service Council continued from page 65

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Staffing Service

Telecommunications

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562, Fax (800) 819-7892 Scott@go-staff.com — www.go-staff.com The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

Towing Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Assistance in avoiding capital gains taxes on sale.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com

We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Provide visible security patrol for multifamily housing.

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

We help homeowners defer or reduce capital gains taxes.

ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Security Services

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Tax & Financial Planning

Commercial & Personal Lines. Insurance advisor of financial planning services.

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

1031 Exchanges

Towing company with 4 locations in Orange County.

Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Utilities & Sub Metering Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Serving O.C Coin-op Over 25 Years!

• OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

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Apartment News

Westminster, CA

www.aaoc.com

714.897.4342

August 2017

www.acelaundry.com

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org SoCalGas Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Video Commercials NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Video Surveillance C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Waste & Recycling Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Water Heaters California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Product & Service Council — continued on page 68

Delta is the nation’s largest plumbing, HVAC and repiping company.

Community Association Specialists Competitive Prices Same Day Installations Unparalleled Customer Service Superior Craftsmanship

Sondance Painting

A+ Rated Member of the Better Business Bureau

866-788-3646 www.republiccompanies.com

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST GARAGE DOORS | WINDOWS | PATIO DOORS | ENTRY DOORS

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August 2017

LIC. #828563

• 949

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Apartment News

67

Product & Service Council continued from page 67

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Water heater repair and replacement including residential, tankless, and commercial.

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Website Development/Online Advertising Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Windows & Doors Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Waterproofing Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Helping professionals like you consolidate suppliers with world class service.

See the Advertisers Index on Page 72 for the location of our ad.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

See the Advertisers Index on Page 72 for the location of our ad.

WE PAY CASH FOR REFERRALS!

RENT FROM US TODAY

Proudly retaining a 4.5 Star Rating on Yelp!

Next Day Delivery Free Maintenance Included Family Owned And Operated

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Apartment News

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Advertising firm specializing in Websites, Search & Social Media Marketing.

Water Heater/boiler service and installation.

68

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

www.aaoc.com

August 2017

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

ARE YOU LOOKING FOR

QUALITY, SAFETY & PERFORMANCE?

A40 on Stainless Pedestal and Rugged Cast Aluminum Patio Base

Over the years, we’ve often been told by unhappy property managers that their community grills have been used in the evening and left on all night. Our solution? The S27T, S36T and A40T. They all feature the PGS FuelStop® - our exclusive, built-in mechanical one-hour gas flow timer that shuts off the gas supply after one hour of use. Combine this great feature with our commitment to producing highly efficient burner systems, our use of materials that get the heat to the cooking grids quickly, and the result is the ultimate “green” Performance Grilling System! PGS grill materials, chosen to last, keep our grills on the patio and not in a landfill.

Additional Models and Configurations Available. Available in Natural Gas and Propane Fuels. We stock all PGS replacement parts. One Year Parts Warranty on T Series.

PGS FuelStop® One-Hour Gas Flow Timer

S27TNG with S27NPED Pedestal Base

S36T with SS Door Kit

Laser Etched Control Panels, Theft Proof knobs and Series 304 Commercial Grade Stainless Steel used in all Legacy Models.

DEFINING THE OUTDOOR GRILLING & COMFORT HEAT EXPERIENCE SINCE 1966

S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers

2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com

August 2017

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Apartment News

69

ADVERTISERS’ INDEX

Category

SERVICES ENVIRONMENTAL SERVICES

PAINT SALES & SERVICE

American Environmental Specialists..................35

Rash Yambo Decking & Stairs...............................61

Coastal Risk Management......................................10 Wesierski & Zurek, LLP..............................................50

See page 72 for alphabetical listings

AIR CONDITIONING & HEATING

CARPET CLEANING

JM Air Conditioning & Heating............................21

V & S Carpet and Flooring Services....................23 CLEANING SERVICES

APPLIANCES—REPAIRS, PARTS, RENTALS

American Appliance Rentals.................................68

V & S Carpet and Flooring Services....................23

Lin-Ed’s Appliance Service & Repair...................47

COIN-OPERATED LAUNDRY EQUIPMENT

ORCO Apartment Suppy.........................................43

ESCROW & EXCHANGE

S M Painting Corp.......................................................30 Sondance Painting.....................................................67

Safe Harbor Exhange, Inc........................................16

PEST CONTROL

EVICTIONS

Access Exterminator Service..................................26

Block & Associates......................Inside Back Cover

Coastal Risk Management......................................10

Brennan Law Firm.......................................................31

Lloyd Pest Control......................................................15

Duringer Law Group, PLC.......Inside Front Cover Steven D. Silverstein, Law Office..........................72

PLUMBING, CONTRACTORS SUPPLIES

Wesierski & Zurek, LLP..............................................50

Aarow Drain & Plumbing........................................72

ACE Commerical Laundry Equipment, Inc......66

FENCING & GATES

California Rooter & Plumbing................................29

R&B Wholesale Distributors, Inc. .......Back Cover

CSC Service Works......................................................55

Alertt Access Gate Controls....................................30

ORCO Apartment Suppy.........................................43

APPRAISALS/VALUATIONS

National Service...........................................................50

Lee Walker Appraisals.................................................4 ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................48

COLLECTIONS

Block & Associates......................Inside Back Cover Brennan Law Firm.......................................................31 Duringer Law Group, PLC.......Inside Front Cover Steven D. Silverstein, Law Office..........................72 Wesierski & Zurek, LLP..............................................50 BATHROOM RENOVATIONS

South Coast Construction & Repair....................65 BATHTUB REFINISHING

Bath Crafters..................................................................16 BBQ & GRILL SERVICES

AEI Corporation...........................................................69 BLINDS

Duringer Law Group, PLC.......Inside Front Cover

C & C Paving Company, Inc....................................48

FLOORING, REPAIRS, TILE

Buffalo Maintenance, Inc.........................................18

Prestige Property Management...........................10

Carpet Crafts.................................................................63

ProActive Realty Investments Inc........................14

V & S Carpet and Flooring Services....................23

Brent Collins Construction......................................22

Alertt Access Gate Controls....................................30

Buffalo Maintenance, Inc.........................................18

HANDYMAN

Saber Geotechnical Construction Solutions....59 DECK COATINGS, MAGNESITE REPAIRS,

Brent Collins Construction......................................22 Buffalo Maintenance, Inc.........................................18

Roberts Management & Investments...............57 South Coast Real Estate & Property Mgmt........6 The Management Works.........................................35

South Coast Construction & Repair....................65

RAIN GUTTERS

HEATING & AIR CONDITIONING

Argos Home Systems................................................16

JM Air Conditioning & Heating............................21

Out of the Gutter .......................................................49

INSURANCE

REAL ESTATE INVESTMENTS

Farmers Insurance — Rick Hackett....................19

WATERPROOFING

PROPERTY MANAGEMENT

Brent Collins Construction......................................22

GATED ENTRIES

CONTRACT SERVICES

PORCELAIN REFINISHING

Bath Crafters..................................................................16

JLE Property Management Inc.............................25

CONSTRUCTION

Farmers Insurance — Theresa Simes Agency.............................................68

CBRE..................................................................................45 Hom Sotheby’s International Realty —

PHD Insurance Brokers, Inc.............................41, 48

The Stanfield Group...................................................44

Rash Yambo Decking & Stairs...............................61

KITCHEN RENOVATIONS

Marcus & Millichap.....................................................71

DECKING

South Coast Construction & Repair....................65

ProActive Realty Investments Inc........................14

LANDSCAPING

South Coast Real Estate & Property Mgmt........6

All Proof Decks.............................................................54

Apex Window Decor.................................................22

FIRE & FLOOD RESTORATION

Coastal Risk Management......................................10

Block & Associates......................Inside Back Cover

CONCRETE MAINTENANCE & REPAIR

ATTORNEYS

Buffalo Maintenance, Inc.........................................18

Critical Environments, Inc. .....................................42

DOORS, WINDOWS

LEAK DETECTION

SVN/Vanguard Investment Properties..............12 W. R. Gorman................................................................35

BOILER SYSTEMS

California Replacement Windows.........................7

California Rooter & Plumbing................................29

Debinaire Co.................................................................52

Republic Windows & Doors...................................67

LENDING

CABINETS/REFINISHING

DRAINS

American First Credit Union...................................58

Dale’s Roofing...............................................................39

Brent Collins Construction......................................22

Aarow Drain & Plumbing........................................72

Bona Fide Mortgage..................................................60

McCarthy Roofing.......................................................51

Chase/Scott Schweer..................................................2

South Coast Construction & Repair....................65

California Rooter & Plumbing................................29

McCormack Roofing..................................................27

MAIL BOXES

The Cabinet Depot.....................................................14

Royal Roofing..................................................................9

DRAPERIES/BLINDS/WINDOW COVERINGS

ORCO Apartment Suppy.........................................43

CARPENTRY

Apex Window Decor.................................................22

R&B Wholesale Distributors, Inc. .......Back Cover

Brent Collins Construction......................................22

R&B Wholesale Distributors, Inc. .......Back Cover

Brent Collins Construction......................................22

WATER HEATERS

Buffalo Maintenance, Inc.........................................18

DRYWALL

Buffalo Maintenance, Inc.........................................18

California Rooter & Plumbing................................29

CARPETS

Brent Collins Construction......................................22

R&B Wholesale Distributors, Inc. .......Back Cover

Carpet Crafts.................................................................63

ELECTRICAL

MOLD REMEDIATION

ORCO Apartment Suppy.........................................43

Buffalo Maintenance, Inc.........................................18

R&B Wholesale Distributors, Inc. .......Back Cover

ENVIRONMENTAL CONSULTING & TRAINING

Alertt Access Gate Controls....................................30

California Replacement Windows.........................7

Coastal Risk Management......................................10

Brent Collins Construction......................................22

Republic Windows & Doors...................................67

V & S Carpet and Flooring Services....................23

70

Apartment News

www.aaoc.com

August 2017

MAINTENANCE, REPAIRS, PRODUCTS

American Environmental Specialists..................35 ORNAMENTAL IRON

ROOFING

SECURITY SERVICES

Alertt Access Gate Controls....................................30

Debinaire Co.................................................................52 ORCO Apartment Suppy.........................................43 WINDOWS

Newport Beach Top Multifamily Agents

Tyler Leeson

Greg Bassirpou

Mark Bridge

Sheil Stampwala

David Yeh

First Vice President Investments Top Agent | MultiFamily

Vice President Investments MultiFamily

President Investments MultiFamily

Senior Associate MultiFamily

Senior Associate MultiFamily

Anthony Brown

John Susank

Drew Holden

Kurt Hediger

Shane McConnell

Associate MultiFamily

Vice President Investments MultiFamily

Associate MultiFamily

Associate MultiFamily

Senior Associate MultiFamily

Marcus & Millichap Real Estate Investment Services, Newport Beach is the industry leader in Orange County. Our highly skilled agent roster closed over 5000 units in Southern California in 2016.

Our range in the marketplace allows us to provide brokerage expertise to investors seeking 5 units to 500 unit investment properties. We can assist

Hap Knowles

Jon Mitchell

Associate MultiFamily

Vice President Investments MultiFamily

any real estate investor regardless of your current investment criteria. Our sub-market information is accurate, up-to-date, extremely useful, and FREE! Reach out to one of our investment professionals for a 2017 investment outlook.

Bob Osbrink | Regional Manager Jon Giannola | Sales Manager

www.marcusmillichap.com (949) 419-3200

19800 MacArthur Boulevard, Suite 150 Irvine, CA 92612

Licensed by the California Bureau of Real Estate

Apts Magazine Top 10.indd 1

August 2017

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Apartment News

71

DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE

ADVERTISERS’ INDEX

Alphabetical

Hom Sotheby’s International Realty —

Access Exterminator Service.....................................26

The Stanfield Group......................................................44

ACE Commerical Laundry Equipment, Inc.........66

JLE Property Management Inc................................25

AEI Corporation..............................................................69

JM Air Conditioning & Heating...............................21

Alertt Access Gate Controls.......................................30 All Proof Decks................................................................54 American Appliance Rentals....................................68

(714) 836-4861

Apex Window Decor....................................................22

St. Cont. Lic. #730851

“Pest Control”

fAST eVICTIONS Orange County

Basic Fee Filing Fee Process Server Writ Sheriff Total

$150.00 260.00 90.00 35.00 145.00 $680.00

L.A. County

(uncontested no appearances)

$150.00 240.00 50–125.00 25.00 145.00 $610.00** $690.00*

*$200.00 additional if contested **$225.00 and up if contested

STEVEN D. SILVERSTEIN

American Environmental Specialists.....................35 American First Credit Union......................................58

Apartment News

Marcus & Millichap........................................................71 McCarthy Roofing..........................................................51 McCormack Roofing.....................................................27 National Service..............................................................50 Out of the Gutter ..........................................................49

Block & Associates.........................Inside Back Cover

PHD Insurance Brokers, Inc................................41, 48

Bona Fide Mortgage.....................................................60

Prestige Property Management..............................10

Brennan Law Firm..........................................................31

ProActive Realty Investments Inc...........................14

Brent Collins Construction.........................................22

Rash Yambo Decking & Stairs..................................61

Buffalo Maintenance, Inc............................................18

R&B Wholesale Distributors, Inc. ..........Back Cover

C & C Paving Company, Inc.......................................48

Republic Windows & Doors......................................67

California Replacement Windows............................7

Roberts Management & Investments..................57

California Rooter & Plumbing...................................29 Carpet Crafts....................................................................63 CBRE.....................................................................................45 Chase/Scott Schweer.....................................................2 Coastal Risk Management.........................................10

CSC Service Works.........................................................55

72

Lloyd Pest Control.........................................................15

ORCO Apartment Suppy............................................43

14351 Redhill Ave., Suite G Tustin, California 92780 Evictions processed in Orange, L.A., Riverside & San Bernardino Counties

www.stevendsilverstein.com evictions@stevendsilverstein.com

Lin-Ed’s Appliance Service & Repair......................47

Bath Crafters.....................................................................16

Critical Environments, Inc. ........................................42

fAX (714) 832-7781

Lee Walker Appraisals....................................................4

Argos Home Systems...................................................16

Attorney at Law

(714) 832-3651

See page 70 for category listings

Aarow Drain & Plumbing...........................................72

Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

45 Years Experience Serving Orange County

Royal Roofing.....................................................................9 Saber Geotechnical Construction Solutions......59 Safe Harbor Exhange, Inc...........................................16 S M Painting Corp..........................................................30 Sondance Painting........................................................67 South Coast Construction & Repair.......................65 South Coast Real Estate & Property Mgmt...........6 Steven D. Silverstein, Law Office.............................72

Dale’s Roofing..................................................................39

SVN/Vanguard Investment Properties.................12

Debinaire Co....................................................................52

The Cabinet Depot........................................................14

Duringer Law Group, PLC..........Inside Front Cover

The Management Works............................................35

Farmers Insurance —

V & S Carpet and Flooring Services.......................23

Theresa Simes Agency................................................68

W. R. Gorman...................................................................35

Farmers Insurance — Rick Hackett.......................19

Wesierski & Zurek, LLP.................................................50

www.aaoc.com

August 2017

Tenant Eviction Unlawful Detainer

125

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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WHOLESALE DISTRIBUTORS, INC.

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• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com