July 2019 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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APARTMENT MAINTENANCE & REPAIR SERIES

See Page 42

In this issue May General Membership Meeting Recap.......................................... 20 Multifamily Mingle Recap................................................................... 24 Congratulations CRHP Graduates!....................................................... 34 Pulse on the Marketplace.................................................................... 36 June General Membership Meeting Recap.......................................... 38 Opening the Door to Opportunities

By Deferring the Tax Consequences................................................ 46

VOL. LIX

• July 2019

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LIX

•

July 2019

Contents AAOC Education & Events

Departments

5 Certified Rental Housing Provider Education Program

4 President’s Message

8 PSC Workshop: Hiring Employees

6 Executive Director’s Message — Educational Opportunities Abound this Summer

22 BISNOW Multifamily Annual Conference West 30 Fair Housing Seminar 32 Angels Game & Tailgate 42 Apartment Maintenance & Repair Series 43 Summer Cruise

Features 20 May General Membership Meeting Recap

8 Sacramento Report — Useless Scorecards — The Misguided Politics of Legislative Voting Records 10 Orange County Legislative Watch — Multi-Family Owners Have Not Fueled Homelessness.

The California Legislature Deserves the Blame.

12 Legal Corner 16 Dear Maintenance Men

24 Multifamily Mingle Recap

36 Pulse on the Marketplace — Interest Rates: How Far and How Fast Can They Fall?

34 Congratulations CRHP Graduates!

48 The Benefits of AAOC Membership

38 June General Membership Meeting Recap

49 Welcome New Members

46 Opening the Door to Opportunities By Deferring the Tax Consequences By Timothy Gorman

50 PSC Corner — McCarthy Roofing/WIRE Associates 51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical 72 Rental Housing Retrospect — Don’t Read Apartment News Just for the Articles

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2019 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

July 2019

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Apartment News

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President John Tomlinson First Vice President Alan Dauger n Second Vice President Rick Roshan n Vice President Legislative Council Nicholas Dunlap n Treasurer Nick Lieberman n Secretary Frank Alvarez n Sergeant at Arms Stephen C. Duringer, Esq. n Immediate Past President Nicholas Dunlap n n

Directors n n n

Julia Araiza Vicki Binford Randy Combs

n n n

Laurel Dial Craig Kirkpatrick Nathan Poth

JULY 4 - 4th of July Holiday Thursday, Office Closed 9 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 11 - Reverse Trade Show Thursday, 8:00 am–12:00 pm, Embassy Suites Anaheim South 16 - PSC Workshop: Hiring Employees Tuesday, 9:00–11:00 am, AAOC Offices, See Page 8 17 - Apartment Maintenance & Repair Series — Week 1 Wednesday, 9:00 am–1:00 pm, Buffalo Maintenance Office, See Page 42 24 - Apartment Maintenance & Repair Series — Week 2 Wednesday, 9:00 am–1:00 pm, Buffalo Maintenance Office, See Page 42 31 - Apartment Maintenance & Repair Series — Week 3 Wednesday, 9:00 am–1:00 pm, Buffalo Maintenance Office, See Page 42

AUGUST 7 - Apartment Maintenance & Repair Series — Week 4 Wednesday, 9:00 am–1:00 pm, Buffalo Maintenance Office, See Page 42 13 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 20 - Fair Housing Seminar Tuesday, 9:00 am–12:00 pm, AAOC Offices, See Page 30 22 - Summer Cruise Thursday, 6:30–9:00 pm, Electra Cruises, See Page 43

SEPTEMBER 2 - Labor Day Monday, Office Closed 5 - Certified Rental Housing Provider — Week 1 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 5 10 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 12 - Certified Rental Housing Provider — Week 2 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 5 17 - General Membership Meeting Tuesday, 7:00–9:00 pm, Great Wolf Lodge 19 - Certified Rental Housing Provider — Week 3 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 5 19 - Multifamily Mingle Thursday, 5:00–7:30 pm, Aqua Lounge, Fashion Island Hotel 26 - Certified Rental Housing Provider — Week 4 Thursday, 8:30 am–12:30 pm, AAOC Offices, See Page 5 28 - Angel Night & Tailgate Saturday, 3:00 pm, Angel Stadium of Anaheim, See Page 32

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom Jerry L’Ecuyer William R. Gorman Larry L. Lollman

n n n

n

Ray Maggi Robert C. Shaw Robert B. Thompson Dean Zarkos

July 2019

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PRESIDENT’S MESSAGE B y J ohn T omlinson

I

hope this finds you in good spirits and health. The rental market in Orange County, despite a number of external threats, continues to have a positive outlook. We consider rent control, rent caps, and “just cause eviction” as the greatest current threats to our industry. Your Association continues to work diligently in our fight against these threats, including Assembly Bill 1482 (Chiu) — Tenancy: Rent Caps.

Please refer to Ron Kingston’s “Sacramento Report” for updates and more detailed analysis as this bill continues to evolve.

One key component of your AAOC membership is the wide variety of informational and educational classes, seminars and presentations available to you. For instance, our INSPIRE Property Management Luncheons present an opportunity to hear from motivational and inspirational speakers who not only know the multifamily industry but

also the ways to help us maximize our potential and skill-sets, as well as our bottom line.

Last month, Rommel Anacan presented “Create Your Blueprint for Success” to an eager and enthusiastic audience. For those in attendance, I truly hope you found the program inspirational and filled with takeaways that will help you grow and take your careers to new heights. Be sure to save the date of our next luncheon, Wednesday, October 23, 2019, when AAOC will proudly present multifamily industry veteran, inspirational speaker, trainer and executive consultant Valerie Sargent of Yvette Poole & Associates.

AAOC’s general membership meetings provide an opportunity for you to not only learn the latest information regarding our industry, but also allow you to meet and network with fellow rental property owners and managers.

We are fortunate to have many long-

time association members who not only attend the meetings but also offer a wealth of information and insight. I encourage you to attend our General Membership Meetings and connect with these talented and experienced individuals.

Several times a year we acknowledge our members’ milestone anniversaries in Apartment News. I am always pleased to see how many of our members have been part of AAOC for 10, 20, 30, and 40+ years. Thank you, very much, to those members who have supported the association for so many years. We truly appreciate you. In the same breath, we welcome and thank our new members who have joined the association as recently as this year. We hope to provide you with the resources and representation that you are looking, that will keep you coming back year after year.

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Certified Rental Housing Provider Education Program Expand Your World of Knowledge!

— Fall 2019 Program — Each Wednesday, September 5–November 14 Time: 8:30 am–12:30 pm This 11-week comprehensive training course is beneficial to anyone in the rental-housing industry! Apartment Owners, Regional Property Supervisors, Resident Managers, Onsite Office Personnel, Maintenance Personnel and Apartment Vendors are all welcomed to join us as industry leaders and seasoned professionals cover topics from residential management to maintenance and emergency preparedness.

Schedule of Classes

REGISTER TODAY!!

• Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

All Classes held at the AAOC Office: 525 Cabrillo Park Drive, Suite 125, Santa Ana, 92701 Members: $595 Non-Members: $695 Payment must be paid in full by event date.

Cancellations require 72-hour notice.

To REGISTER — Go online: www.AAOC.com or Call: (714) 245-9500 As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

July 2019

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Apartment News

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EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

Educational Opportunities Abound this Summer

S

chool may be out for summer but now is the perfect time for multifamily property owners and managers, maintenance and operations staff, industry suppliers, and even investors and brokers to invest some time in their continuing education. July and August will feature a number of educational workshops and seminars for AAOC members. So, grab your notebook and pen, tablet or laptop computer, and get ready to do some learning.

AAOC’s Supplier Workshop Series is back with its next installment on Tuesday, July 16, 2019 from 9 to 11 a.m. at the AAOC office in Santa Ana. The workshop will focus on the ins and outs of Hiring Employees and provide valuable information and tips for business owners, as they go through the recruitment, interviewing, hiring and onboarding processes. The workshop will be led by Stefanie Koslosky of The Liberty Group, a nationwide staffing agency that serves the multi-family housing industry and Jim Kinmartin of ISU Insurance, a commercial insurance broker and agency based in Orange County.

Offered throughout the year, AAOC’s Supplier Workshop Series addresses a range of topics and provide informational tools and resources that will help business owners, with companies of all sizes, establish and maintain a solid business footing, manage and grow their teams, and connect with and develop meaningful leads within the multi-family industry.

To register for the Hiring Employees

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Apartment News

workshop or for more information, visit www.aaoc.com or call (714) 245-9500.

AAOC’s Apartment Maintenance & Repair Series, co-sponsored and instructed by Buffalo Maintenance and KD Electric Company is also back this summer. The four-week course will be presented on Wednesday, July 17, 24, 31, and August 7, from 9 a.m. to 1 p.m. at Buffalo Maintenance in Anaheim.

The workshops are perfect for “do it yourself ” property owners and managers, as well as full-time maintenance and operations technicians. Attendees will receive 16 hours of professional instruction in plumbing, maintenance, decking and electrical maintenance and repair. Lunch is included.

To register for the Apartment Maintenance & Repair Series or for more information, visit www.aaoc.com or call (714) 245-9500.

AAOC members whose professional interests also lie in the development, building, investment, financing and operational aspects of the multi-family industry should consider attending the BISNOW Multifamily Annual Conference (BMAC) West on July 17, 2019 at the JW Marriott Los Angeles at L.A. LIVE. The conference will examine current multifamily building and investment trends, strategies and actions that are being taken on the West Coast, the region’s growth potential, areas of opportunity, and more.

AAOC is pleased to be a strategic partner with BISNOW and to be able to

www.aaoc.com

July 2019

extend a special member discount.

AAOC members can save 20% off their registration by using the Promo Code AAOC19, when they register at www. bisnow.com.

Finally, AAOC is pleased to partner with the Fair Housing Council of Orange County and host a special Fair Housing Seminar on Tuesday, August 20, 2019 from 9 a.m. to Noon at the AAOC office in Santa Ana. State and Federal housing laws are constantly evolving. When was the last time you reviewed your management policies and property rules and verified that you’re in compliance with the current laws? The Fair Housing Seminar will provide you with valuable, up-todate information that can help you avoid costly discrimination lawsuits, as well as implement business practices and tools for maximizing profits and minimizing liabilities. Attendees will have the opportunity to ask questions and discuss some of their experiences and the challenges they’ve encountered as rental housing providers. A certificate of completion will be provided and Certified Apartment Managers (CAM) are also eligible to earn 3 CEC points for their completion of the seminar.

AAOC believes strongly in providing its members with opportunities to continue their professional education throughout the year. We believe there are workshops, seminars and conferences for everyone, whether you are new to Director’s Message — continued on page 11

July 2019

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Apartment News

7

SACRAMENTO REPORT

Useless Scorecards The Misguided Politics of Legislative Voting Records

B y R on K ingston

“An elaborate act of [rubbish], generally used to distract attention away from the sheer uselessness of the actual project or act.”

— Definition of “Dog and Pony Show” by Urban Dictionary

E

very legislator in local, state and federal public office likely has at least one. It could be hanging in their office, proudly displayed to constituents, or providing a warning shot to influential lobbyists. It could be touted on their campaign materials and website as being the beacon of truth demonstrating commitment to one’s platform.

Or, it could be used by advocacy groups for their members to target problematic legislators. So, what are we talking about?

A Legislative Scorecard that tracks how a legislator voted on a particular issue, bill, or subject. For example, the issue could be women’s rights, and the voter scorecard might list a dozen bills impacting women’s rights and how the legislator voted on them. Depending on the scorecard, certain bills might have a higher level of importance attached to them. The final result is a scorecard that allegedly claims to rank legislators based on their political leanings. The

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July 2019

truth is that the scorecard is more akin to a pat on the back for some Legislators than an actual leveraging technique that can be used for change.

Traditionally, these scorecards list every legislator, creating a compare and contrast for the reader. And, regardless of how one chooses to publicize the results, the desired outcomes are essentially the same: commend the legislator for being a “champion” or shame him or her for being opposed to the particular

issue. Unfortunately, scorecards are a lot like eating McDonalds: it sounds good at first, but you quickly regret it. The problem with legislative scorecards is they fail to hold anyone accountable, often are highly misleading, and are more likely to offend than to sway votes on a particular issue or bill.

Legislative scorecards improperly focus on the wrong voting event. As a bill moves through the legislative process, it can be voted on over a dozen times. For example, Assembly Bill 1110 (Friedman), changing rental increase notices from 30 to 90 days, was voted on multiple times before it encountered a Floor vote (where all members of the Assembly or Senate vote on the legislation). Those previous committee votes are important, as they require the bill to get through a smaller voting threshold (usually a majority of 9 members) and often are where legislation is heavily amended. By the time the bill reaches the Floor of the house, many of the controversial components have been

removed or addressed by the author.

Voting for a bill that has been neutered is not the same as supporting legislation in its original version. And quite apart from this perspective is the fact that some members are sick or absent during Floor votes. But a scorecard will likely not take those possibilities into consideration or provide the context to a reader.

Legislative scorecards fail to highlight the negotiations and discussions occurring between the committee hearings.

The policy committee is where a bill is vetted and comprehensively discussed by all impacted stakeholders. The policy committee would be the perfect place to hold a legislator accountable for his or her vote, but for the fact that these committees are comprised of only 9-16 members. A scorecard in that instance might show, for example, that some Democrats are anti-housing, but it would fail to properly contextualize a particular Democrat against the rest of the Legislature. For all we know, the

July 2019

scorecard would give the illusion that some Democrats hated our issues when it could be that they are actually far more moderate on them than their colleagues. Furthermore, what if a Legislator voted on a problematic bill because of a commitment by the author to address our concerns in future amendments? The scorecard would not be able to note whether the author fulfilled his or her end of the commitment. This is the case in AB 1482 (Chiu). Mr. Chiu promised the entire Assembly he would amend his rent control/rent cap bill to address the California Association of REALTORSÂŽ issues in the Senate. Arguably, his commitment to fellow members of the Assembly resulted in the bill being sent to the Senate for vote. In that instance, a scorecard would only show the final vote, unless it sought to show votes on both versions and that would only result in confusion for readers.

Sacramento — continued on page 11

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Apartment News

9

ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Multi-Family Owners Have Not Fueled Homelessness.

The California Legislature Deserves the Blame.

I

n Orange County, the presence of street homelessness has dramatically increased in the last few years and many progressive agitators are now blaming higher rents for the homeless explosion. A recent June press release by the progressive “Housing is a Human Right” non-profit group claims that, “we must prevent gentrification and homelessness by keeping rents under control and discouraging evictions.”

State Legislators from the Bay Area have used this justification to propose just-cause eviction, rent control and rent cap bills this year, to protect “tenants who are one rent hike away from homelessness.”

Much of the current homeless crisis was created by state laws enacted over the past few years which have released thousands of prison inmates and reduced the threat of punishment for crimes like drug possession and petty theft. Higher rents are not the cause.

Arguably, the current homelessness crisis began in 2011 when the U.S.

Supreme Court ruled that California’s prison crowding amounted to “cruel and unusual punishment” and the State Legislature responded with AB 109, which moved thousands of non-serious and non-violent offenders from state prisons to county jails. A few years later, responding to the overcrowding of local county jails, Prop 47 released low-level felons, including thousands of mentally ill and drug-addicted inmates onto the streets. In 2017, the State Legislature passed Senate Bill 180, which limits the ability of law enforcement to send chronic drug abusers back to prison.

The impact of these laws and court rulings have overburdened California’s social service programs and thousands of addicts and mentally ill people who have traded prison life for the constant cycle of substance abuse, petty crime and homelessness.

Which brings us back to 2019. The homeless crisis is not getting any better and the politicians need a scapegoat to blame before they start campaigning

for the 2020 elections. The simplistic explanation of the progressive agitators is to claim that higher rents charged by greedy landlords are creating a housing affordability crisis and pushing innocent families into homelessness.

The good news is that our local Orange County state legislators do not buy-in to this explanation and have stood up to the progressive Bay Area state legislators. So far, they have voted together as a bi-partisan team of Orange County Republicans and Democrats to stop most of the rent control and justcause eviction legislation from reaching a final vote this year. “Rent cap” legislation is still on the table but AAOC is working with Orange County’s bi-partisan state legislative team to stop or mitigate the outcome.

For continuing updates on state and local legislative issues and how they might affect you, please contact AAOC Vice President of Government Affairs Bill Christiansen at (714) 245-9500 or billc@aaoc.com.

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Sacramento — continued from 9 Scorecards are more likely to offend legislators and turn them into motivated opponents than to provide reliable voting patterns. Legislators often hate scorecards because they make them look as if they are opposed to an issue without painting the full picture. For example, a teacher turned legislator may vote against an education bill because of one particular component and then be labeled antiteachers. That type of watered-down analysis frustrates legislators.

Legislators appreciate being able to say they are 100% on an issue. Yet, to truly be 100% requires advocacy groups to advise legislators of which bills will be considered for scorecard purposes.

As a result, for example, a reader of a scorecard will believe certain legislators are voting 100% with educators even though those same legislators could

have voted against education funding in another bill that was simply not prioritized in the scorecard.

The bottom line on legislative scorecards is that they should be viewed skeptically, or, to borrow another metaphor, they should be taken with a grain of salt.

Copyright© 2019 CalStrategic Copyright© 2019 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500

Director’s Message — continued from 6 the multifamily housing industry or a veteran owner, manager, or supplier. We hope you will take advantage of the educational programs that are available this summer. We are also eager to hear from you if you have ideas or suggestions for other programs that you believe would be of interest and value to you and your fellow members. Please feel free to contact me at (714) 245-9500 or cordero@aaoc.com

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers Street parking spaces are few and far between near my building. My apartment complex has just enough parking spaces for my residents to each have one space. If a resident has more than one car, they must try to park it on the street. It has been working out fine for years but now I have this one tenant who refuses to follow the rules. He is constantly parking his second car in someone else’s assigned spot. I’ve told him several times but he just ignores me. What do I do?

Your community rules and regulations should specify your parking rules, specifically stating that only one vehicle may be parked on the premises, and that all parking is assigned. Ensure that you have the proper signage at the entrances to the parking area. Most cities require the sign to contain certain restrictive parking language, plus the local police department telephone number, and the California Vehicle Code section that provides for towing of unauthorized vehicles. Contact your local police

department for their specific requirements, as they vary from city to city.

Next if you know the offender, then provide a written warning of the violation.

Attempt to serve it at his residence, post it on his door if he’s not in, and also put the warning on the windshield of his car. If practical, take and save a photograph of the warning on the vehicle windshield, because the offender will always claim that you did not give prior notice before towing. If he fails to remove the offending vehicle, the car may be towed.

I rented an apartment to four roommates quite a while ago. One of the four is now moving out, but the other three want to stay. The one moving out is demanding that I return his portion of the security deposit, he says that he paid it so he should get it back. Do I have to?

No, the security deposit remains with you as long as any of the roommates

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remains in possession of the rental unit. Often, owners and residents will enter into an agreement replacing one resident with another, thereby removing the one original resident from the lease.

The agreement will further provide that the ‘new’ roommate pay the ‘old’ roommate his portion of the security deposit. Absent a written agreement to the contrary, the owner should retain the entire security deposit, then when all the remaining roommates vacate, the refund check should be made payable to all four of the original roommates named in the rental agreement.

I’ve been doing my own prospective resident screening for quite a while now. I think I’m pretty thorough, but I’m just not sure any more. I’ve been noticing more and more inconsistencies in the applications I review, and I even came across one who out and out lied about who she was! I’m concerned about all of the stories I’ve heard about identity theft. I just can’t afford to make a mistake. What can I do to weed out these undesirables and minimize my chances of being fooled?

Identity theft has been a growing problem for several years. Landlords have increasingly been victimized by prospects posing as someone else, using false or fraudulent information. Often times, these thieves take advantage of a desperate landlord, eager to fill a vacancy, or a newbie landlord, who Legal Q&A — continued on page 14

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13

Legal Q&A — continued from 12 hasn’t gone through the school of hard knocks yet. Completed and signed applications by all adults are a must.

Verify the information provided.

Personally inspect some form of U.S. government issued photo identification. Make a photo copy of the ID and keep it secured with your file. Verify that the social security or the tax ID number provided by the prospect is actually his number, and is valid. Run and thoroughly review, an eviction and credit check through your apartment association. If practical, go outside to the prospect’s vehicle, and verify that the license number on the car he just drove, matches the license number he just wrote down on the rental application.

Many ‘hands on’ owners will actually visit the prospect’s current residence unannounced, prior to approval to ensure the prospect actually lives there, and doesn’t just sleep on the couch.

You’d be amazed at what you will learn

by a simple visit. Inform all prospective applicants that you have a policy of taking a picture of all residents for the tenancy file. Follow through with this policy and actually take a picture of all proposed occupants and keep the picture in your tenancy records. When verifying employment, and residency, ask for a description of the person, and compare the description with the person who filled out the application. Ask for original utility bills, electric, telephone, cell phone, cable, anything with his name on it. All of these are tools that may be used in proper screening to avoid renting to an identity thief. Use these tools consistently, and apply them equally to all applicants, and your risk will be dramatically reduced.

What types of repairs can I require the tenant to take responsibility for?

A landlord and tenant can agree, in writing by the rental agreement, to

allocate responsibility for minor repairs between them. Often landlords and tenants may agree that certain items, amenities, will be the tenant’s responsibility to maintain. These may include refrigerators, washing machines, pools or spas, air conditioning, and minor plumbing issues.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 285,000 landlord tenant matters throughout California and has collected over $200,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

Two years ago, we installed in our single-family home rental an AO Smith Proline GUC-50 400 50-gallon commercial grade water heater. It was installed by a licensed plumber with whom we have always had good experience. From the get-go the water heater would make a loud humming noise, several minutes after the hot water was used for any long period of time, such as when the shower runs. It

wasn’t just a low humming noise; the volume is similar to someone playing one note on a clarinet down in the basement! When I asked the plumber, he didn’t seem to know why it did that. By the way, we have a wholehouse salt-free softener water filter system. Can you please tell me if there is any solution to this? Shari

Dear Shari:

Thankfully, your issue is not unique and not costly. The water heater was being gas starved (if it is what we think it is).

Most likely the plumber did not replace the existing gas line with a larger diameter “gas appliance, flex supply line,” which is why it whistles during the “fire up” and burner function.

Dear Maintenance Men:

I have had rental properties most of my life and I’m continually plagued with dry rot damage on my fascia boards. Almost without exception, the rot occurs on the corners where

16

Apartment News

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July 2019

two fascia boards meet. I’ve resorted to cutting and replacing the damaged wood with new wood but would like an easier solution. Everyone I talk to has a different suggestion. The products on the market for treatment and repair of dry rot range from inexpensive to very costly. This brings me to my questions. First, why do I keep getting dry rot? What can I do to prevent it from happening again? And finally, what is the best way to repair wood that is damaged by dry rot. John

Dear John:

Sounds like dry-rot is setting into the joints. Surprisingly, dry-rot is caused by damp conditions that encourages the growth of a fungus that eats the wood and results in a cracking and powdering of the lumber. Look for causes of wet or damp wood around the structure. Some causes may be sprinklers wetting the area, compounded by a lack of air cirMaintenance Men — continued on page 18

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17

Maintenance Men — continued from 16 culation caused by bushes or trees.

Another issue might be poorly placed or installed drip rails that allow water to accumulate or drip down onto the fascia boards. A simple solution would be to seal any wood end pieces to inhibit water intrusion into the end grain of the lumber. Any corners or joints should be caulked to keep water out of the joints. Best to caulk both the front and back side of the joint if possible.

18

Apartment News

Keep the paint fresh on any exposed wood. Dry or chalky paint will also allow moisture to penetrate and contribute to dry-rot.

you install a shower door? I don’t want to poke holes in the bathtub.

Bryan

Dear Maintenance Men:

While appearing as a guest on “The Tonight Show” one evening many, many years ago, famed hotelier Conrad Hilton was asked by his host (Johnny Carson) whether he had a “message” for the American people. With great gravity, Hilton paused momentarily before turning to the camera. “Please,” he pleaded, “put the shower curtain inside the tub!”

Keeping with Mr. Hilton’s thoughts, we are big fans of shower doors as opposed to shower curtains, because residents also leave the shower curtain outside the tub. Shower door installations are a great do-it-yourself project because they are easy, and the results looks great.

After removing the existing shower curtain, clean the tub and walls to remove any accumulated soap scum.

Measure the tub ledge wall to wall, then subtract 3/16 of an inch (to leave room for the wall channels) and transfer the measurement to the bottom rail track of the shower enclosure. After measuring twice and cutting once, temporally set the bottom track on the tub ledge and tape it in place. Next, set the wall channels in place, using a level to make sure it is plumb with the wall. Mark the mounting holes of the wall channel with your pencil. Do the same thing for the other side. Remove the channels and before drilling, center punch the hole to keep the drill bit centered. If drilling through tile, use a ceramic drill bit. Do not center punch tile. Once you have made your holes, insert wall anchors. Now you are ready to set the bottom track.

Use adhesive caulk and if you feel the track may be abused, also use some Liquid Nails adhesive at several spots under the track. Remove any excess caulk and then use painters’ tape to temporally hold the track in place.

Before fitting the side channels, run a bead of adhesive caulk on the backside

I’m starting a rehab in my unit’s bathroom and thinking of replacing the shower curtain as part of the work. A shower curtain is a fast and easy job.

What are the pros and cons of a shower door versus a shower curtain in my rental unit’s bathtub? How do

www.aaoc.com

July 2019

Dear Bryan:

of the channel. Install the channel, use the supplied screws and bumper to fasten the channel to the wall, repeat on the other side. Wipe away any excess caulk. To install the top rail channel, measure from wall to wall at the top of the wall channels. Subtract 1/16 of an inch and cut the top channel to that length. Again, measure twice. The top channel should fit snug between top of the wall channels. Lastly, it is time to hang the doors and adjust the fit. Most doors come with good instructions.

Read them, as there may be details not included in our explanation.

WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please email your questions to: DearMaintenanceMen@gmail.com

If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment, please call Buffalo Maintenance, Inc. at 714 956-8371.

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 20 years. He is also a lecturer and educational instructor, Co-Chair of the Education Committee of the Apartment Association of Orange County, and Chair of the association’s Product and Service Counsel. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com. For more information, visit www.BuffaloMaintenance.com Jerry L’Ecuyer is a real estate broker. He is a Past President of the Apartment Association of Orange County and now serves on the board of directors as a Director Emeritus. He is also a past Chair of the association’s Education Committee.

Jerry has been involved with apartments, as a professional, since 1988.

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3/27/19 Apartment News

19

3:23 PM

May General Membership Meeting Recap

C

ost savings abound for multifamily properties though the incentives and “go green” options being made available today by many public utilities and private companies. A number of these were discussed at AAOC’s May General Membership Meeting, entitled “Making $mart Technology Work for Your Rental Property.” The meeting brought together a distinguished array of sustainability experts who discussed the latest trends and opportunities avail-

able to property owners and managers.

The first speaker, Marie Kaplan, owner and founder of Next Level Property Solutions, detailed not only some of the opportunities that exist but also some of the regulatory mandates that are driving them. She pointed out that California has established an ambitious goal of relying on zero-emission energy sources for its electricity by 2045 and a measure requiring water-efficiency upgrades for multi-family units, such as a 0.8 gallons per flush standard for

toilets, required by Fannie Mae. Kaplan emphasized that there are green loan programs to achieve these goals, along with free toilets from cities or utility providers, that are available to qualifying owners. Kaplan urged owners and managers to be proactive in finding sustainability partners, to help them navigate the potential cost savings and options that are currently available.

Sarah Holverson, account executive with Livable, followed Kaplan and started her remarks with an observa-

Howard (Kastle Systems) was all smiles at his first General Membership Meeting!

Teri Simes always takes the time to share smiles and mingle with our members.

“ICF & SoCal Gas shared information on some of the different rebate programs available for rental properties.” “ICF & SoCal Gas shared information on some of the different rebate programs available for rental properties.”

Jasmin Herrera (Coasterra Pest Control) – one of AAOC’s newest Product & Service Council members!

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Apartment News

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July 2019

One of Jerry Golding’s favorite monthly events…the AAOC General Membership Meeting!

tion that most multi-family property owners and managers are paying the entire water bill for their tenants. She believes that if tenants were aware of how much water truly costs, they would be more inclined to conserve. This was validated by an Environmental Protection Agency study that showed a 15 percent water consumption savings when tenants were “in the know.” Holverson men-

Nathan Poth (LoCali Management Group) & Roger Sonnenfeld (Access Exterminator Services) are getting REALLY good at their selfie game!

tioned that there are services that study and allocate water usage appropriately throughout units. “Water costs have increased 71 percent since 2010,” stressed Holverson. “Now is the time seek out a provider to aid in achieving this important savings endeavor.”

Laurel Verduzco, multi-family energy efficiency program manager with Southern California Gas Company

(SoCal Gas), was the third featured speaker. She pointed out that SoCal Gas offers no-cost efficient showerheads, faucet aerators and smart thermostats to eligible apartment communities. There is also a program aimed at decreasing the natural gas consumption of central domestic hot water systems with recirMay Meeting — continued on page 22

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21

Laurel Verduzco (So Cal Gas) details some of the no-cost, energy efficient options that are available to multi-family property owners and managers.

Thank you to Aaron Martin, owner of McCarthy Roofing, for your sponsorship of our general membership meeting! We appreciate your involvement and support.

“Wait a minute. Explain to me, again, how that amendment made it into the bill.” AAOC board member Nicholas Dunlap is all business as gets the latest update on the legislative happenings in Sacramento.

May Meeting — continued from 21

California Edison (SCE), talked about renewable energy and some of the multi-family rebate and assistance programs presently being offered by SCE. One of the newest offerings is the installation of electric vehicle (EV) charging stations at parking spaces on the property. She also provided information on rebates for LED lamp replacements, variable-speed pool and

spa pumps, and electrical heat pump water heater systems for units.

A sincere thank you to McCarthy Roofing, Opus Bank and Livable Smart Utility Billing for their sponsorship of the General Membership Meeting. We couldn’t have these meetings and other member events without the support of these Product and Service Council members and sponsors!

culation loops and specialized controls, that could result in a 10-to-30 percent reduction in water heater gas utilized.

Rebates are also available for tankless water heaters, energy star certified dishwashers, and even pool heaters.

The final speaker, Mary Finn Parker, account manager with Southern

22

Apartment News

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July 2019

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23

Multifamily Mingle Recap

M

ultifamily industry professionals from across Southern California gathered for another evening of networking and good times, as the Apartment Association of Orange County (AAOC) hosted its spring Multifamily Mingle

on May 23, 2019 at the Fashion Island Hotel’s Aqua Lounge.

Property owners and managers, regional managers and executives, industry partners and AAOC Product & Service Council members had the opportunity to not only reconnect with

each other but to also meet new industry colleagues over the course of the evening. The was plenty of lively conversation, laughter and lead-development for all.

Multifamily Mingle — continued on page 26

Eric Lenning, Matt Johnston and AAOC board member Nathan Poth, enjoying the outdoor patio at Aqua Lounge.

AAOC board member Nathan Poth, of LoCali Management Group, ran into his industry friend and property manager, Cindy Morrison.

Amy Marthaller of Apartments.com and Bill Mitchell.

Bill Christiansen & David Cordero of AAOC enjoying the beautiful OC weather with Stefanie Koslosky of The Liberty Group & Gabriella Jones of Checkpoint ID.

24

Apartment News

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July 2019

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25

Vendors, Friendors — Always so fun to mingle with everyone!

Multifamily Mingle — continued from 24 AAOC appreciates all who attended the event and looks forward to hosting

All smiles at AAOC’s spring Multifamily Mingle.

its fall Multifamily Mingle on Thursday, September 19, 2019. For more information, visit www.AAOC.com or call (714) 245-9500. Event photos can be

viewed and downloaded at: www.aaoc. com/event-photos.

Work pals are the best pals! Dan Lukes pictured with Brandon Koslosky of OC Concrete.

The Buffalo Maintenance crew with AAOC board member, Nathan Poth, of Locali Management Group.

MultiFAMILY — Yadira Gonzalez of Families Forward and Gissel Cuevas of AAOC!

Two new faces at AAOC’s spring Multifamily Mingle. Welcome, Henry & Rylan!

26

Apartment News

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July 2019

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28

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July 2019

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29

Are You Playing Fair?

Fair Housing Council of Orange County

Learn the value of complying with Fair Housing laws!

This seminar will provide current comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Important topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities and families with children n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructed by: Fair Housing Council of Orange County Date:

Tuesday, August 20, 2019

Time:

9:00 am to 12:00 pm

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

3 CEC Points

Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members & Non-Fair Housing Partners

** Cost includes Fair Housing Certificate

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

Register Today — Call (714) 245-9500 or Fax (714) 245-9505, or Online at www.aaoc.com Yes, I want to attend the Fair Housing Seminar on August 20, 2019 Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

Check Enclosed

No Email______________________________________ Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

30

Apartment News

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July 2019

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vs Create lasting memories with your AAOC family.

Angels Game & Tailgate!

WHEN: Saturday, September 28, 2019 WHERE: Angel Stadium of Anaheim GAME TIME: 6:07 p.m.

TAIL GATE: Join us under the Big “A” at 3:00 p.m. (must RSVP for this event, for us to get an accurate food count).

COST: $30 per person. Includes game ticket, pre-game tailgate with a Mexican feast and post-game fireworks spectacular.

TICKETS: Place your order by calling: 714-245-9500 or visiting: www.aaoc.com by Friday, August 23.

Tickets are non-refundable and must be picked up at the AAOC office.

You don’t want to miss this event! Tickets will go quickly—don’t be left out!!

Grand Slam Sponsor

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Where else but at…

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COOKTOPS: 24”; 30” & 36”

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33

n o s i G t a r l a u d t u a r ates! g n o C

We are proud to announce the graduates of the Spring 2019 Certified Rental Housing Provider Education Program.

These students worked exceptionally hard to complete this 11‐week college‐level course and we are proud to announce their success. Congratulations!

Graduates

Dagart Allison Stacy Alyea Stamar & Associates Brian Arzate Families Forward, Inc. Hunter Stewart-Bell Erica B. Calderon A&M Properties Aida Carvajal Option One Real Estate Cesar Curiel A&M Properties

Edwin Kennedy A&M Properties

Norma Ortega FDC Management

Susan Kon Pacific Coast Management

Tyler Reiss Reiss Properties

Kera Lorton QRM/Mariman & Co.

Kendra Sahagun A&M Properties

Mario Martinez FDC Management

Alberto Sahagun A&M Properties

Georshay Minor A&M Properties

Gabriela Sosa Hilbert Properties

Delfina Monterrosas

John Townswick Raytheon

Michael Newman Rondell Homes, Inc.

Garth Jorgensen

Kristin Oliphant Families Forward, Inc.

Carmen Jorgensen

Jennifer Wolik Jamboree Management Sarah Woody

Looking to get educated on the rental-housing industry? Don’t miss your chance to learn!!

REGISTER TODAY! Enroll in the Fall 2019 Session of the Certified Rental Housing Provider Program!

Please visit our website at www.AAOC.com or call our offices at (714) 245-9500.

34

Apartment News

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July 2019

July 2019

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35

Pulse on the

A Quarterly Review of Key Financial

1st Quarter 2018 Update Apartment Data

Orange County

USA

1st Qtr 2017

1st Qtr 2018

1st Qtr 2019

1st Qtr 2017

1st Qtr 2018

1st Qtr 2019

53

47

33

3,054

2,928

2,817

$535 Million

$585 Million

$283 Million

$29.1 Billion

$36.3 Billion

$34.4 Billion

• Actual Average Cap Rate

4.95

4.08

4.44

6.11

5.74

5.81

• Average Gross Rent Multiplier

14.52

16.07

13.58

13.43

14.37

13.72

• Price per Square Foot

$320

$334

$431

$144

$148

$161

$240,432

$303,130

$267,165

$128,987

$142,609

$156,074

$1,947

$2,019

$2,081

$1,251

$1,302

$1,365

Annual Effective Rent Growth

3.9%

3.3%

1.8%

2.9%

2.6%

3.3%

Concession Percentage

1.7%

2%

2.3%

3.6%

3.3%

3.4%

Average Occupancy Rate

96.1%

95.9%

95.9%

94.9%

95%

95.2%

Total Apartment Sales Transactions Total Sales Volume

• Price Per Unit Average Rent Level

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$4,150

$4,363

$4,695

$3,845

$3,974

$4,186

370

566

550

8,600

9,700

5,500

3,971

3,859

4,225

95,600

90,100

97,000

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

2.7%

3.8%

2.7%

2.4%

2.4%

1.9%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

4.4%

4.1%

4.1%

4.4%

4%

3.8%

Source: U.S. Bureau of Labor Statistics Reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

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July 2019

Marketplace

Data for the Apartment Investor

Interest Rates: How Far and How Fast Can They Fall?

A

s this article goes to press, there is widespread anticipation that the Federal Reserve is about to pull a lever in the short-term interest rate universe that it firmly controls to slice off .25% from current rates.

Moreover, speculation about an additional .25% reduction is not at all farfetched, particularly if you believe that the U.S. economy is substantially slowing, as do many, including JP Morgan Chase, the nation’s largest bank, which expects our gross domestic product (GDP) to dwindle to 1% in Q2 2019, a far cry from the robust 2.9% expansion for all of 2018.

Only eight months ago, as the benchmark ten-year Treasury yield rose to its 2018 high of 3.24%, the consensus view was that 2019 would be a year of higher — not lower — interest rates. In fact, back in October, the average interest rate projected for the June 2019 tenyear Treasury, as forecast by 50 top economists surveyed by the Wall Street Journal, was 3.39%.

Oopsies. As of this writing on June 12, the ten-year yield has plunged to 2.14%, an exhilarating 125-basis point nose dive relative to those October predictions.

The skid in rates certainly gained impetus in January when Fed chief Jerome Powell let it be known that the central bank was no longer wedded to rate hikes in 2019.

The rapid course correction in rates

BY NICK LIEBERMAN

is certainly a welcome turn of events for those about to borrow money.

However, with that said, obviously we should not wish ourselves a lousy economy just to get lower interest rates.

Bad economies are a net negative for the country.

We simply note here that the apparent ebbing confidence in the economy at present, coupled with the lack of any tangible inflation indicators on the horizon, does suggest that the door to further decreases in long-term interest rates is open.

And it is that end of the interest rate spectrum — the long end — that most impacts real estate, since property ownership from primary residences to income properties tends to prefer longerterm fixed-rate financing versus ARM financing where one’s interest rate can change early into the loan term. As a non-liquid asset, real estate tends to be a long-term hold for most, so we typically desire long-term fixed rate loans to stabilize mortgage payments for as long as possible.

Now if the economy turns a corner, if trade disputes with China get resolved in a positive manner, if any unforeseen circumstances otherwise unfold to pump GDP back up to say, 2.5%, then the lower rate scenario is dashed. But if the economy sinks to only marginal growth (or heaven forbid, even contraction), then it’s plausible that a 50-basis point decline in long-term July 2019

rates could manifest by year end 2019, which could bring back 30-year fixed rate home loans in the low 3’s.

What effect would decreasing borrowing rates have on real estate? That’s an easy one: Lower interest rates are always a boon to real estate valuations (as well as to virtually all other asset classes).

As readers of Apartment News are aware, apartment values in Orange County have soared this decade.

However, the chart opposite does show that the county’s gross rent multiplier (GRM) on apartments fell sharply in Q1 2019 to just 13.58 GRM, the lowest since Q4 2015. Our GRM was 17.87 last quarter and remained well above 16 for all four quarters of 2018.

Also, the Q1 2019 average cap rate on county apartments rose to 4.44, the highest level since Q2 2017 (remember, higher cap rates mean lower sales prices).

While the aforementioned slippage in two key pricing metrics is reason to be on alert, one quarter does not a trend make. Let’s see how we fare over coming months to better understand if Orange County apartment prices are actually experiencing a sustained softening. Meanwhile, if lower interest rates do kick in, that should buffer any underlying weakness in multifamily values.

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37

June General Membership Meeting Recap

I

t’s inevitable. Roofs will need replacing. Water heaters will fail. The driveway isn’t going to last forever.

Advance financial preparation for these types of expenses and eventualities is wise and sound. Sean Andersen, president of Association Reserves, spoke to these and other issues at AAOC’s June General Membership Meeting as part of his presentation on “Eliminating the

Element of Surprise: How a Property Reserve Study Can Improve Your Bottom Line.”

Andersen pointed out that planning in advance, with a replacement reserve fund, will eliminate the financial headache and heartache often associated with these types of big-ticket projects.

Starting a reserve fund initially involves a physical inspection and analysis of

your property. For example, a study looks at the life span of various components and their replacement costs. Everything will and does deteriorate over time. For example, a new roof could cost $100,000 with a 25-year life span. If you set aside $4,000 each year, that means that when the roof finally needs to be replaced, you can readily and ideally pay for the entire project and stay cash-positive. In

Elsa Pizana with The Door & Window Company was excited to attend the June General Membership Meeting. AAOC was excited to have her.

CJ & Mark from Cushman & Wakefield were all smiles as they met with AAOC Members prior to the program.

Meet AAOC’s newest partner, ReassureRent — now offering members rental income insurance when unexpected events happen!

A. Duane Tonelli, an AAOC member for more than 40 years, was a lucky raffle ticket winner!

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July 2019

the process, if funds are put in the right type of account, you can even collect some interest!

Andersen brought up the argument of simply taking out a loan when repairs are needed. He pointed out that a potential repair of a $250,000 roof, for example, could end up costing $320,000,

with interest, utilizing a loan.

What Andersen reiterated is that deterioration is 100 percent certain and reserve expenses are predictable. He stressed the importance of paying a little now, instead of a lot later, and that, with proper planning, it could cost as little as your daily Starbucks run.

The takeaway for the audience was that a great future is within everyone’s grasp, and that wise decisions, such as a property reserve study, can get you there!

A special thank you to our General

Membership Meeting sponsors, Buffalo Maintenance, Guardian Roofs, and JLE Management. We couldn’t have these meetings without the support of our valued Product & Service Council members and sponsors.

Mark your calendar for our next General Membership Meeting, on Tuesday, September 17, 2019, as we will provide a comprehensive update on state legislation and local issues affectJune Meeting Recap — continued on page 67

LOCAL ADVANTAGE. MULT I FA M I LY S A L ES | 1 0 3 1 EX C H A N G E S | F I N AN C E | APPRAISAL Sean Anderson focused his presentation on preparing for those big-ticket rental property repair expenses.

It can be scary, but only if we don’t prepare!

Always bringing us the latest legislative updates, Nicholas Dunlap, VP of the Legislative Council.

www.multifamilysocal.com Contact your local multifamily expert: Dan Blackwell, Senior Vice President

+1 949 307 8319 dan.blackwell@cbre.com Jose with Buffalo Maintenance, Inc. is your guy!

Ready to chat with members and give the best maintenance advice.

July 2019

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Opening the Door to Opportunities By Deferring the Tax Consequences

A

s the Orange County real estate market starts to shift, more and more owners are seeking ways to bank the equity that they have gained.

Selling is one option; however, that choice comes with some not-so-welcome tax consequences and the issue of where to invest next.

In lieu of triggering a capital gain, many investors are opting to do a 1031 exchange into another property. This allows them to defer the tax consequences as well as to continue to maintain ownership in income producing real estate. With diversification either

geographically or with multiple properties, they also can achieve a more secure portfolio position. And, possibly even, take advantage of new depreciation opportunities to off-set future income.

When I helped my father write his book, Cash In on the Myths of Real Estate, we addressed the fact that a 1031 exchange opens the door to a variety of opportunities and should not be avoided simply because it is governed by certain rules and regulations.

Not every seller will benefit from a 1031 exchange. Before taking any action, you need to talk with a knowledgeable

BY TIMOTHY GORMAN REAL ESTATE BROKER/ ENTREPRENEUR

advisor. And, as stated above, your real estate agent/broker, escrow officer, mortgage broker and every other member of the team involved in both the selling and buying portions of your transaction need to know and understand the nuances of the 1031 process.

Because this is an exchange, you also need to have a sense of what like-kind opportunities are available. Way too many apartment owners have entered into a sales contract with the expectation of being able to quickly identify their upleg property, only to discover this is not necessarily an easy task.

8-9 A 1031 exchange is difficult to understand.

Popular Belief: The combination of subject property, upleg property, time requirement, and other rules are simply too complex to fully grasp.

Bill’s Truth: The concept of tax deferral and the mechanics of a 1031 exchange is actually very straightforward.

The property you are selling is known as the downleg or subject property, which has likely gained in value both from appreciation and from the depreciation taken for tax purposes during your years of ownership. A 1031 exchange into the replacement or upleg property allows you to defer paying taxes on this gain.

If you pull out cash or pay off debt, that portion of the sales proceeds is called boot and it is taxable to the extent that there is a capital gain.

One of the key advantages to a 1031 exchange is that before-tax equity grows faster than after-tax equity. Not only do you save money in the short term by not having to pay taxes, you are able to make money on the amount you saved.

The more money you have, the bigger your return. Delay paying taxes as long as possible to compound your equity Before entering into an exchange, be sure that professionals whom you have chosen to work with you on the transaction are experts in the Section 1031 process.

Cash In: Use a 1031 exchange when it is to your advantage.

46

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July 2019

Before you sign a listing agreement, ask your agent to show you what properties are currently on the market that might serve as potential upleg purchases. Do a little due diligence. Run the numbers.

Also, do some thinking about applicable alternatives. This is a great time to re-evaluate your own position. Do you necessarily need or even want to be handling the onsite maintenance and management? Is it time to consider being less involved? Perhaps a limited partnership or properly structured Delaware Statutory Trust (DST) is the answer.

Or, what about looking at upleg properties better located for your heirs to take over some of the responsibilities? A 1031 exchange can be used as many times as you like. At that point in time, assuming current rules and laws are still in effect; your heirs should receive a step-up in basis, thus eliminating all of the gains on the property.

A 1031 Exchange can open the door to a host of opportunities that let you bank the equity gained while staying on-track regarding your own personal wealth-building and legacy goals.

About the Author: Tim Gorman is a commercial real estate broker with the WR Gorman Team at Keller Williams Commercial, a division of WR Gorman & Associates, Inc. With a focus on wealth-building through real estate as started in 1972 by founder, William R. Gorman, the Brea-based brokerage became, in 2018, the exclusive commercial agents for Keller Williams Irvine as well as, soon after, for Keller Williams offices Yorba Linda and Anaheim Hills.

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July 2019

800-541-1962 www.aaoc.com

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

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A SPECIAL WELCOME TO OUR NEWEST MEMBERS! New PSC Members

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Featuring

Product & Service Council Members

Orange County’s premier roofing contractor Established in 2010, McCarthy Roofing has grown to become one of Orange County’s leading providers of roofing services to professional property managers and owners. Our success is based on the simple conviction that businesses are built on relationships and service is equally as important as providing the highest quality workmanship at fair and competitive prices.

We believe that the test of a good roofer is not just how they perform when the weather is good, but how they treat customers when the rains come and they need help urgently. Our clients trust us with their continued business because they know that we are committed to: • Being available when they need us; • Solving their problems; and • Clear and timely communication These core values and business practices, established by founder John McCarthy, are passionately shared by his handpicked successor Aaron Martin, who bought the business in early 2019. And while Aaron focuses on driving growth and innovation in the business, John remains a key member of the team concentrating on his twin passions of sales and customer service.

McCarthy Roofing prides itself on serving: • Professional Property Managers • Apartment Building Owners

• Home-Owner Associations • Real Estate Agents • Private Homeowners

Together, the core management team at McCarthy has more than 120 years of experience in roofing and general contracting and holds four contractors licenses in two states across multiple trade specialties. The breadth and depth of our experience enables us to deliver the right solution at competitive prices, using the best technology available for virtually any roofing problem. We install and service all types of modern roofing systems on flat and pitched roofs, including: • Shingles

• Metal

• Rubberized membrane (torch-down)

• Specialty coatings

• Tiles

• Single ply membranes (TPO)

Whatever your needs — come talk to us! McCarthy Roofing is dedicated to fostering new long-term relationships and continuing its position as Orange County’s premier roofing contractor for decades to come.

McCarthy Roofing is a fully bonded and insured Roofing and General Contractor operating under California License # 1048449

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We are the top-producing WIRE Associates team at Coldwell Banker: a full service, concierge-style real estate group with deep expertise in the marketing and sales of multifamily buildings in Orange County. Our goal is to make life easy for you and your residents while netting you absolute top dollar.

The marketing and sales of multifamily real estate has changed dramatically in the past decade and is continuing to evolve. We will perfectly package your buildings and use a proprietary blend of the latest in traditional, internet, video and social media marketing to perfectly package your buildings and broadcast your building to the largest possible audience of ready, willing and able buyers, including: 1031 Exchange buyers, experienced investors, Los Angeles investors, local investors, out-of-area and international investors, etc.

The proof is in the pudding! Some recent multifamily success stories include: 906 E. Oceanfront, Newport Beach — triplex, representing seller — in escrow 700 W. 20th St, Costa Mesa — triplex, representing seller — in escrow 2636 & 2702 W. Orion Ave, Santa Ana — 8 units, represented seller — sold 7751 Cypress Dr, HB — triplex, represented buyer, Opportunity Zone — sold 136 N. Grant Pl, Orange — triplex, represented seller — sold 287 E. 16th Pl, Costa Mesa — 8 units, represented seller — sold 2063 & 2077 Wallace Ave, Costa Mesa — 12 units, represented seller — sold We are ranked #1 for multifamily listings and sales in Costa Mesa for the past 5+ years per CRMLS. As an added bonus, we are so confident that 2019 is the year to make a change in your real estate portfolio, that we’re paying the 1031 Exchange fees for investors who list and sell with us. Even if you’re not ready to sell, please feel free to reach out for vendor recommendations, rental rates and market values, help with leasing up a vacant unit, or request a copy of one of our popular informative free reports such as, “9 Things Every OC Landlord Needs to Do for 2019.” Coldwell Banker WIRE Associates is here to help!

Christian Walsh Phone/Text: 949-677-3466 CalBRE #01804983 www.WIREassociates.com Coldwell Banker Global Luxury 840 Newport Center Drive, Suite 100 Newport Beach, CA 92660

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Appraisal

Cabinets/Refinishing

CloudKeyz Kastle Systems Parakeet

Lee Walker Appraisals

Andersen Cabinets Buffalo Maintenance, Inc. The Cabinet Depot, Inc. Liquid Amber Designs MTD Kitchen Pinnacle Apartment Supply South Coast Construction & Repair The Door & Window Company

Accounting Services HMWC, CPAs & Business Advisors

Accounting Software HENRI

Answering Service Anyone Home

Antimicrobial Services BioSweepOC

Apartment Market Research Data ALN Data Apartment SEO CBRE – OC Multifamily Cushman & Wakefield

Apartment Rental Publications & Services apartments.com For Rent Media Solutions RentPath Zillow Group Rentals

Apartment/Student Housing Kairos Investment Management Company LaundryUp RokitNow

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. American Appliance Rentals Appliance Warehouse Consolidated Appliance Rentals Expressions Home Gallery Industrial Laundry Repair L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Asphalt Sales & Service M & M Contracting, Inc. Rose Paving LLC

Attorneys Law Offices of Sam Chandra, APC D’Egidio Shah & Townsend Duringer Law Group, PLC Fisher & Phillips Newmeyer & Dillion, LLP Protective Law Corporation ReassureRent David S. Schonfeld, A Professional Law Corp.

The Judge Law Firm Wesierski & Zurek, LLP

Carpentry Buffalo Maintenance, Inc. Buildian Construction Services, Inc. MTD Kitchen The Cabinet Depot, Inc.

Carpet Sales & Service

Can-Do Windows & Doors

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Turnaround Solutions, LLC V & S Carpet and Flooring

Bath Restoration or Renovations

Carpet Cleaning

Baldwin Construction Buffalo Maintenance, Inc. Cabinet Masters and Design California Bath Restoration FSI Construction Pinnacle Apartment Supply South Coast Construction & Repair Symmons

Elite Cleaning Services V & S Carpet and Flooring

Boiler Systems

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Appliance Warehouse CSC Service Works Excalibur Laundries L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Awnings

Cleaning Service Elite Cleaning Services Turnaround Solutions, LLC V & S Carpet and Flooring

Coin-Operated Laundry Equipment

Bluefrog Plumbing + Drain of Orange County DCM Services, Inc Evolution Building Efficiency ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Buying Group PAS Purchasing Solutions Xpera Group

PSC Service Provider Directory — continued on page 52

July 2019

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51

PSC Service Provider Directory

Countertops 

Estate Planning Protective Law Corporation

Commercial Gas Grills

The Cabinet Depot, Inc. California Bath Restoration Eurostone Liquid Amber Designs MTD Kitchen Turnaround Solutions, LLC

AEI Corporation

Deck Coatings, Magnesite Repairs, Waterproofing

Commercial Patio Heaters

TouchPoint

Alan Smith Pools Buffalo Maintenance, Inc. McCarthy Roofing Smalley & Company WICR Waterproofing & Decking

Computer Services

Drain Cleaning

RentDynamics

Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air LA Hydro-Jet & Rooter Service, Inc. Specialized Pipe Technologies

continued from page 51 Collections

Duringer Law Group, PLC David S. Schonfeld, Attorney at Law

AEI Corporation

Communications

Concrete Maintenance & Repair Harvest Landscape Enterprises, Inc. M & M Contracting, Inc. OC Concrete LLC Precision Concrete Cutting Rose Paving LLC

Draperies/Blinds/Window Coverings

Construction AAA Restoration Baldwin Construction Buildian Construction Services, Inc. FSI Construction Harvest Landscape Enterprises, Inc. Ingersoll Rand Interstate Restoration KD Electric Company McCormack Roofing Weatherproofing & Construction OC Concrete LLC Optimum Seismic, Inc. Rose Paving LLC

Consulting Flood Relief Specialists H & S Wealth Management/Centaurus Financial Investment Capital Real Estate NEXT LEVEL Property Solutions, LLC Xpera Group

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Apartment News

Apex Window DĂŠcor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Electrical KD Electric Company JRG Electric Co Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Electric Vehicle Products American Appliance Rentals

Environmental Consulting & Training American Environmental Specialists, Inc. Coastal Risk Management Energx Controls Inc. Mesa Artificial Turf/Garage Doors

Environmental Services American Environmental Specialists, Inc. BioSweepOC Pacific Environnemental & Abatement Solutions, Inc.

www.aaoc.com

July 2019

Evictions ReassureRent

Fencing & Gates D & D Technologies Gate Hardware

Financial Planning HMWC, CPAs & Business Advisors

Fire Safety Black Bird Fire Protection, Inc.

Fire & Flood Restoration BioSweepOC BluSky Restoration Contractors, LLC Coastal Risk Management Commercial Restoration Company Emergency Services Restoration, Inc. Interstate Restoration PRC Restoration Restoration Management Company Service First Restoration Inc.

Fitness Equipment Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Flooring Interior Logic Group Property Services Turnaround Solutions, LLC Urban Surfaces V & S Carpet and Flooring

Furniture Rental AFR Furniture Rental

Garage Doors Mesa Artificial Turf/Garage Doors

General Contractor

Landscapes/Hardscapes

Pest Control

Baldwin Construction BluSky Restoration Contractors, LLC Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. OC Concrete LLC PRC Restoration Service First Restoration Inc. So Cal Builders

Forever Lawn Pacific Coast Harvest Landscape Enterprises, Inc. Richard Cohen Landscape

Access Exterminator Service, Inc. Accuracy Plus Termite & Pest Control Bugs Away Exterminators Coastal Risk Management Greentech Heat Solutions Innovative Pest Solutions Pacific Pest Control Inc Skyline Pest Control The Bee Man

Handyman Buffalo Maintenance, Inc.

Heating & Air Conditioning Coast Plumbing, Heating & Air Expressions Home Gallery Ingersoll Rand L and D Appliance Corp.

R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Beissel Insurance Service, Inc. Brian Berg Insurance Services, Inc. Brian Case Insurance Agency Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists FMN Capital H & S Wealth Management/Centaurus Financial Hackett Insurance Services — Farmers Insurance ISU — The Olson Duncan Agency NFP Property & Casualty PHD Insurance Brokers, Inc. ReassureRent Rey Insurance Services, Inc. Sarah Atkinson — State Farm Insurance Agent

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Banc of California CBRE – OC Multifamily Chase Multifamily Lending Citizens Business Bank Diversified Mortgage Company Opus Bank

Pet Waste Community Pet Solutions

Plumbing, Contractors & Supplies

JRG Electric Co KD Electric Company

Mailboxes Orco Apartment Supply, Inc. The Package Solver — Luxer One R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. Homasote ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company Pinnacle Apartment Supply WICR Waterproofing & Decking

Mold Remediation

Interior Design

American Environmental Specialists, Inc. BioSweepOC Interstate Restoration Service First Restoration Inc.

Straight Designs

Odor Removal

Internet Services

BioSweepOC Specialized Pipe Technologies

Apartment SEO apartments.com Zillow Group Rentals

Pool/Spa Service & Repair Alan Smith Pools Clear Expectations, Inc.

PSC Service Provider Directory — continued on page 54

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

Outdoor Furniture & Refinishing Alan Smith Pools

Kitchen Renovations

Paint Sales & Service

Baldwin Construction The Cabinet Depot, Inc. Cabinet Masters and Design California Bath Restoration MTD Kitchen Pinnacle Apartment Supply Symmons

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting R&B Wholesale Distributors, Inc. Turnaround Solutions, LLC West Coast Drywall & Paint

Patio Covers

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

Can-Do Windows & Doors

Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Specialized Pipe Technologies Symmons

Lighting

July 2019

www.aaoc.com

Apartment News

53

PSC Service Provider Directory continued from page 53 Property Management AIM Properties Allen Properties Consensys Property Management DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company Steadfast Management Company, Inc. Sullivan Property Management SVN / Vanguard — Cameron Irons Westminster Asset LLC WIRE Associates

Real Estate/Investments

Telecommunications

1031 Crowdfunding, LLC CBRE – OC Multifamily Cushman & Wakefield Direct 1031 Exchange DM Smithco Gorman & Associates H & S Wealth Management/Centaurus Financial Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments, LLC Marcus & Millichap Orange Coast Title Company Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Kings III Emergecny Communications Company

Reconstruction

Anyone Home HENRI Rentler ResMan RokitNow

A-Rising Builders AAA Restoration Baldwin Construction Buffalo Maintenance, Inc. Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction Interstate Restoration Service First Restoration Inc. WICR Waterproofing & Decking

Property Management Staffing & Training

Resident Screening

Career Strategies JWilliams Staffing NPM Staffing Renoir Staffing, LLC The Liberty Group

Rentler

Property Management Software

Argos Homes Systems McCarthy Roofing

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Protective Law Corporation

Trash Services Junk Off Valet Living

Tree Service Harvest Landscape Enterprises, Inc.

Utilities & Sub Metering ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program Southern California Regional Energy Network Company

Video Commercials NPM Staffing

Video Surveillance A.S. Wise, Inc. Alpha Video Surveillance Bastion Security Kastle Systems

Water Heaters

Security Services/Patrol Services

Waterproofing

ADT Multifamily California Safety Agency USGI — Upland Group Village Patrol, Inc. West Coast Metropolitan Patrol

AAA Restoration McCormack Roofing Weatherproofing & Construction Smalley & Company WICR Waterproofing & Decking

Solar Thermal

Apartment SEO

Green Solar Technologies

Windows & Doors

Staffing Service

Can-Do Windows & Doors Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Pinnacle Apartment Supply The Door & Window Company

Tax & Financial Planning FMN Capital H & S Wealth Management/Centaurus Financial HMWC, CPAs & Business Advisors Protective Law Corporation

Apartment News

Training

Buildian Construction Services, Inc. Green Solar Technologies Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

PM Staffing

54

Dedicated Transportation Services TO’ and MO’ Towing

ACT, Inc. D’MAND Kontrols Systems California Rooter & Plumbing Coast Plumbing, Heating & Air DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Water Heaters Only, Inc. Water Heater Man, Inc.

Roofing

Rain Gutters

Towing

www.aaoc.com

July 2019

Website Development/Online Advertising

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

1031 Crowdfunding, LLC Edward Fernandez 1 Spectrum, Pointe, Suite 320 Lake Forest, CA 92630 (844) 533-1031 edfernandez@1031crowdfunding.com

See the Advertisers Index on Page 70 for the location of our ad.

A-Rising Builders Josh Mason 151 Kalmus Drive#H6 Costa Mesa, CA 92626 (949) 239-0198 josh@arisingbuilders.com — www.arisingbuilders.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

Accuracy Plus Termite & Pest Control John Claypool 2784 Saturn Street, Suite F Brea, CA 92821 (714) 961-1260 info@accuracypluscalifornia.com ACT, Inc. D’MAND Kontrols Systems Larry Acker 3176 Pullman Street, Suite 119 Costa Mesa, CA 92626 (714) 668-1200 larrya@gothotwater.com.com ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 70 for the location of our ad.

We provide home automation, security systems, keyless door locks & smart thermostats.

PSC Contact Index — continued on page 56

PROTECT YOUR MOST VALUABLE ASSET!

Call today for a FREE Estimate!

714-633-3619

“Always Professional…Always Guaranteed… and Always in Writing.”

Why Choose Guardian Roofs?

Superior Service: At Guardian Roofs, we strive to provide every client with the same high level of service we would like to experience.

Expert Roofers: After roughly 3 decades in the industry, we have developed a highly skilled staff of roofers that can be relied upon to provide expert work, no matter what type of roof or roofing material the job may involve.

— Residential & Commercial — Specializing in all Composition: Metal, Eco-Friendly and Synthetic Roofing Systems

FREE

$100 Gift Card to Home Depot with $1,000 minimum contract

Quality Products: We only use high-quality roofing products from top manufacturers, and we are always on the lookout for new products and technologies that we can adopt for the benefit of our clients.

Competitive Prices: Because we understand property managers may have strict budget constraints to work with, we always provide detailed estimates before beginning work and our prices are always competitive.

“Excellent job—neat and clean— definitely highly recommend them —Thank you!”

— Benito Notarstefano

Fully Licensed & Insured: We carry our own insurance and as a state licensed roofing contractor we conduct all business to a high ethical standard.

Complete Satisfaction Guaranteed in Writing!!

Visit us at: www.guardianroofs.com Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

July 2019

Lic. No. 847279, B1 & C39

www.aaoc.com

Apartment News

55

PSC Contact Index — continued from page 55

AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (323) 248-8030 sreyes@rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net Alan Smith Pools 227 W Carleton Ave Orange, CA 92867 (877) 607-6657 kevin@alansmithpools.com All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Property Management Services/Investments.

ALN Data Jackie James 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 932-2553 jackie@alndata.com — www.alndata.com

Engagement and automation tools through Contact Center and CRM software.

Apartment data and market research.

Alpha Video Surveillance 50000 Birch Street, Suite 3000 Newport Beach, CA 92660 (702) 859-9020 d.martinez@aplhavs.com American Appliance Rentals Gil Brenner 14252 Culver Dr Suite #A329 Irvine, CA 92604 (714) 834-0530 gil@rentafridge.com — www.rentafridge.com

Appliance rentals and purchase solutions for properties and residents.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AP Staffing Teresa Mendoza 1905 E. 17th Street, Suite 208 Santa Ana, CA 92705 (949) 783-8350 teresa@apstaffing.net — www.apstaffing.net Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apartment Owners, Landlords, Income Property Owners

     

Employment Practices Liability Property Insurance Liability Insurance Business Crime Insurance Business Income Coverage Cyber Liability & Data Breach

     

Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains Guaranteed Replacement Cost Worker’s Compensation Insurance

Theresa Simes Agency Premiere Income Property Insurance

714-966-3000

TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512

www.farmers.com/tsimes

56

Apartment News

www.aaoc.com

July 2019

Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.

Appliance Warehouse Darcy Wagner 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 darcyw@appliancewhse.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Banc of California Joe Gomez 3 MacArthur Place Santa Ana, CA 92707 (949) 381-2939 joe.gomez@bancofcal.com

We provide multifamily loans to investors.

Bastion Security David Raske PO Box 231239 Portland, OR 97281 (800) 783-5700 draske@bastionsecurity.com — www.bastionsecurity.com Behr Paint Lori Flores 3400 W. Segerstrom Ave. Santa Ana, CA 92704 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Beissel Insurance Service, Inc. Priscilla Beissel 13732 Newport Avenue, Suite 4 Tustin, CA 92780 (714) 838-0601 pbeissel@beissel.com — www.beissel.com Insurance Agency/Brokerage

BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Black Bird Fire Protection, Inc. Julie Eyssallenne 10282 Trask Ave. Ste D Garden Grove, CA 92843 (714) 310-6132 juliee@blackbirdfire.com Bluefrog Plumbing + Drain of Orange County 17165 Von Karman, Suite 106 Irvine, CA 92614 (949) 762-2000 orangecounty@bluefrogplumbing.net

July 2019

BluSky Restoration Contractors, LLC 2345 N. Glassell St. Orange, CA 92865 (714) 788-0197 jlinares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com Brian Case Insurance Agency Inc. Brian Case 6707 S El Camino Real San Clemente, CA 92672 (949) 716-3643 bcase@farmersagent.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 70 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Buildian Construction Services, Inc. 555 Anton Blvd., Ste 150 Costa Mesa, CA 92626 (714) 432-6598 mark@buildianconstruction.com

PSC Contact Index — continued on page 58

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Apartment News

57

PSC Contact Index — continued from page 57

Cabinet Masters and Design 931 East Ball Rd. Anaheim, CA 92805 (714) 722-4433 cabinetmaster2@gmail.com

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Can-Do Windows & Doors Jason Albany 151 Kalmus Sr, Suite J-2 Costa Mesa, CA 92626 (714) 752-3407 j@candoremodeling.com

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 70 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

See the Advertisers Index on Page 70 for the location of our ad.

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Pest Control for Professionally Managed Properties

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county CloudKeyz Shane Robinson 21900 Burbank Blvd. #3008A Woodland Hills, CA 92660 (626) 390-1937 shaner@cloudkeyz.com — www.cloudkeyz.com Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278 Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management.

OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

1.877.522.2377 | www.AccessExt.com 58

Apartment News

www.aaoc.com

July 2019

Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com

CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Cushman & Wakefield 18111 Von Karman Ave, Suite 1000 Irvine, CA 92612 (949) 474-4004 liz.hand@cushwake.com D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602 rwoodbeck@ddtechusa.com — www.ddtechglobal.com David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com D’Egidio Shah & Townsend Eric Townsend 7801 Mission Center Court, Suite 240 San Diego, CA 92108 (619) 550-3011 eric@dstlawfirm.com – www.fireandfloodattorneys.com

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 70 for the location of our ad.

Elite Cleaning Services Beth Huber 1905 E. 17th St. #120 Santa Ana, CA 92705 (714) 541-4848 beth@elitemaid.com — www.elitemaid.com

Inside cleaning & all floor care and window washing

Emergency Services Restoration Joanna Kham 4435 W. 153rd Street Lawndale, CA 90260 (800) 540-5532 jkham@esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under and around structures.

PSC Contact Index — continued on page 60

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

Insurance claims attorney. We make sure insurance pays what’s owed.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct 1031 Exchange 7900 East Union Ave, Suite 1100 Denver, CO 80237 (720) 358-1031 gflater@direct1031exchange.com Diversified Mortgage Company Mike Meisenbach 2081 Business Center Drive, Suite 155 Irvine, CA 92612 (949) 706-4691 info@diversifiedmortgageco.com

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com July 2019

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Apartment News

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PSC Contact Index — continued from page 59

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Energx Controls Inc. Tim Krause 6168 James Alan St. Cypress, CA 90630 (714) 336-9805 energxsolar@gmail.com Solar Thermal services

Evolution Building Efficiency Gabe Ayala 960 Monterey Pass Road Monterey Park, CA 91754 (213) 640-7273 gabe@evo-llc.com Eurostone 800 S. Robertson Blvd., Ste 2 Los Angeles, CA 90035 (310) 967-8000 george@eurostone.us Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Suite 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

See the Advertisers Index on Page 70 for the location of our ad.

FMN Capital John Merwin 26041 Acero Mission Viejo, CA 92691 (949) 455-0300 john.merwin@fmncc.com

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556 www.forrent.com Forever Lawn Pacific Coast Denise Karmie 571 I-B Crane Street Lake Elsinore, CA 92532 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc Sales and installation of synthetic turf products.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsiconstruction.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 70 for the location of our ad.

We supply all financial needs.

PSC Contact Index — continued on page 62

Sondance Painting NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

Apartment News

• Carpentry • Waterproofing

www.aaoc.com

July 2019

• Balconies • and More…

714-612-8747 BRENT COLLINS CONSTRUCTION

& MAINTENANCE Owner Hands-On Quality Assured Since 1982

Free Estimates

LIC. #828563

949-472-7516 60

BUILDING REPAIR SPECIALIST

Bonded & Fully Insured Nat. Lic. #664171

St. Lic. #426137

NEW Stain Resistant Carpet

1

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$ 40 (material only)

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sq. ft.

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New Pad $ 50 Includes and Installation sq. ft.

sq. ft.

1

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

July 2019

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PSC Contact Index — continued from page 60

Green Solar Technologies John Harper 6400 Laurel Canyon Blvd.

North Hollywood, CA 91606 (310) 569-5411 johnh@greensoltech.com — www.greensolartechnologies.com Commercial & residential solar installers

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Guardian Roofs by Sudduth Construction Inc. Diana Hughes 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 70 for the location of our ad.

Harvest Landscape Enterprises, Inc. Christy Babbitt 2339 N Batavia St. Orange, CA 92865 (714) 273-5335 christy@hlei.us – www.hlei.us

Landscape maintenance, Arbor care, irrigation management, landscape design & construction.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610 rhackett196@gmail.com — www.farmersagent.com/rhackett

Provide insurance consulting & coverage.. See the Advertisers Index on Page 70 for the location of our ad.

HandyCrew Services, Inc. Hector Barragan 1400 N Jefferson St, Suite E Anaheim, CA 92807 (714) 509-5045 hector @ochandycrew.com

See the Advertisers Index on Page 70 for the location of our ad.

HENRI Dan Vonderheide 15230 N. 75th St. #1030 Scottsdale, AZ 85260 (262) 337-3999 dan@henrihome.com — www.henrihome.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

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Homasote Miriam Bonilla 932 Lower Ferry Road Trenton, NJ 08628 (800) 257-9491 mbonilla@homasote.com

JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Villavicencio 601 W. 5th Street, Suite 900 Los Angeles, CA 90071 (626) 622-2463 multifamilyrebates@icfi.com — https://www.socalgas.com/foryour-business/energy-savings/multi-family-savings Industrial Laundry Repair John Mayer 24925 Walnut St., Unit B-207 Lomita, CA 90717 (310) 890-0681 mjohn982@att.net Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Innovative Pest Solutions Jeffrey Stafford PO Box 927 Vista, CA 92085 (760) 758-9747 compliance@birdsolutions.com — www.innovativepestsolutions.com Interior Logic Group Property Services 14830 Desman Road La Mirada, CA 90638 (562) 222-2382 johnvirgin@interiorlogicgroup.com Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218 jmandell@interstaterestoration.com — www.interstaterestoration.com

JRG Electric Co Lily Giron 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 (562) 926-7271 myservice@jrgelectric.com — www.jrgelectric.com

Building Products & manufacturer

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com

www.aaoc.com

July 2019

See the Advertisers Index on Page 70 for the location of our ad.

Family owned business providing service to commercial, industrial & residential.

Junk Off Mynor Melgar 1305 E. Wakeham Ave Santa Ana, CA 92705 (714) 818-3035 mynor.melgar@chhj.com — www.collegehunkshaulingjunk.com Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kastle Systems 1090-1092 N. Tustin Ave Anaheim, CA 92807 (626) 238-3082 hchien@kastle.com Kay Properties & Investments, LLC Dwight Kay 46 E. Peninsula Ctr. Dr. #382 Palos Verdes Peninsula, CA 90274 (855) 466-5927 info@kpi1031.com — www.kpi1031.com

We’re a national Delaware Statutory Trust investment firm — we help with private, exclusive & off-market DST properties. See the Advertisers Index on Page 70 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kings III Emergency Communications Company Teresa Atwood 751 Canyon Dr, Ste 100 Coppell, TX 75019 (562) 248-9225 tatwood@kingsiii.com — www.kingsiii.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com

Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com

Mesa Artificial Turf/Garage Doors Luis Rojas 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996 lrojas@mesaturf.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

MTD Kitchen Monica Nouriya 13213 Sherman Way North Hollywood, CA 91605 (818) 764-2254 monica@mtdkitchen.com

See the Advertisers Index on Page 70 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com

See the Advertisers Index on Page 70 for the location of our ad.

PSC Contact Index — continued on page 64

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074 www.leewalkerappraisals.com

See the Advertisers Index on Page 70 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 70 for the location of our ad.

LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

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Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Anything related to concrete See the Advertisers Index on Page 70 for the location of our ad.

Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554 stephan@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com See the Advertisers Index on Page 70 for the location of our ad.

Orange Coast Title Company David Schumacher 1551 N Tustin Avenue, Suite 300 Santa Ana, CA 92705 (714) 558-2836 dschumacher@octitle.com

Real estate title, escrow and title insurance services.

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Pest Control Inc Craig Broadhead 9272 Jeronimo Rd #110 Irvine, CA 92618 (714) 784-0248 craig@pacificpestinc.com Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com PHD Insurance Brokers, Inc. Fred Giron 11022 Winners Circle, Suite 100 Los Alamitos, CA 90720 (714) 534-6310 fgiron@phdinsurancebrokers.com Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured).

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Suite 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net PM Staffing Claudine Kanjo 1050 West Lakes Avenue, Suite 225 West Covina, CA 91790 (310) 677-9000 claudine@pmstaffing.com — www.pmstaffing.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Victor Rangle 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400 victorr@safesidewalks.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

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ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 70 for the location of our ad.

Promaxima Strength & Conditioning 5310 Ashbrook Drive Houston, TX 77081 (949) 880-7775 lberumen@promaxima.com Protective Law Corporation David Duringer 23272 Mill Creek Dr Ste 250 Laguna Hills, CA 92653 (949) 215-9995 info@lawnews.tv — www.lawnews.tv R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 70 for the location of our ad.

RentDynamics Alex Buchanan 595 S Riverwoods Parkway Logan, UT 84321 (866) 567-3557 alex@rentdynamics.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com ResMan Vanessa Tezanos 2901 Dallas Parkway, Suite 200 Plano, TX 75093 (972) 349-1406 vanessa.tezanos@myresman.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Richard Cohen Landscape John Severns 20795 Canada Rd. Lake Forest, CA 92630 (949) 768-0599 jseverns@richardcohenlandscape.com — www.richardcohenlandscape.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

Southern California Regional Energy Network Company 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (877) 785-2237 multifamily@socalren.org Specialized Pipe Technologies 13825 Cerritos Corporate Dr. Cerritos, CA 90703 (714) 258-0770 info@sptpipe.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Sarah Atkinson — State Farm Insurance Agent Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351 sarah@atkinsonagency.com — atkinsonagency.com Providing insurance and financial services.

Steadfast Management Company, Inc. Angeline Ly 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722 Angeline.Ly@SteadfastCo.com

PSC Contact Index — continued on page 66

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

The Bridge Multifamily Team

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com Skyline Pest Control 60 Maxwell Irvine, CA 92618 Ph: (949) 679-0701 jason@skylinepestcontrol.net Smalley & Company 4935 E. Hunter Avenue Anaheim, CA 92807 (949) 444-4059 r.vandenbelt@smalleyandcompany.com So Cal Builders Rachelle Liberty 16252 Construction Circle East, Suite A Irvine, CA 92606 (949) 559-8583 rachelle@socalblds.com — www.socalblds.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com

Multifamily Sales | Market Research | Finance | 1031 Exchange | Analysis Mark Bridge

CJ Arehart

Managing Director Associate Capital Markets Capital Markets 949 293 0673 949 372 4894 mark.bridge@cushwake.com

Gary Gong

Amanda Fitzpatrick

Associate Capital Markets 949 372 4895

Brokerage Coordinator Capital Markets 949 372 4889

www.teambridgegroup.com July 2019

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PSC Contact Index — continued from page 65

Straight Designs Barbie Esparza 3028 East 11th Street Los Angeles, CA 90023 (323) 261-3028 accounts@straightdesigns.com — www.straightdesigns.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com Symmons Rob Bivens 7581 Hazard St, Ste B Westminster, CA 92683 (800) 796-6667 rbivens@symmons.com — www.symmons.com We provide multifamily loans to investors.

The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 70 for the location of our ad.

The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

The Package Solver — Luxer One Mikel Persky 5665 Power Inn Rd #140 Sacramento, CA 95824 (949) 394-8176 mikel@thepackagesolver.com — www.thepackagesolver.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Turnaround Solutions, LLC Taso Martinez 134 Lomita Street El Segundo, CA 90245 (310) 374-9400 taso@turnaroundsolutions.info — www.turnaroundsolutions.info

See the Advertisers Index on Page 70 for the location of our ad.

The Judge Law Firm Jamie Berheimer 18881 Von Karman Avenue, Suite 1500 Irvine, CA 92612 (949) 833-8633 jamie@thejudgefirm.com — www.thejudgefirm.com

See the Advertisers Index on Page 70 for the location of our ad.

The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

We are a full service company specializing in interior renovations and unit turns.

www.mgtworks.com We provide apartment property management in Southern California.

Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

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$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

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84"

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** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

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• Roller Shades • Shutters • Vinyl Mini Blinds

V & S Carpet and Flooring Marketing Department 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 70 for the location of our ad.

Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474 vilapatrol@aol.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Water heater repair and replacement including residential, tankless, and commercial.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com West Coast Metropolitan Patrol Robert Dalton 10441 Stanford Ave #1165 Garden Grove, CA 92840 (888) 502-1702 admin@wcmpatrol.com — www.wcmpatrol.com Westminster Asset LLC Jay Vogelsang 13920 Hoover Street Westminster, CA 92683 (714) 897-0772 jayv.hw@gmail.com — www.hwseniorliving.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com

June Meeting Recap — continued from 39 ing the rental-housing industry.

Additionally, we will be honoring our newest Certified Rental Housing Providers and announcing a new partnership involving AAOC, to combat homelessness in Orange County. This is a meeting not to be missed.

Apartment Turnovers and Maintenance Full-scope Residential Rehab, Repair, and Construction Services

• Shower enclosures • Granite & quartz countertops • Tile/wood flooring • Furnace installation • Interior/exterior paint

• Tile showers • Plumbing • Drywall • Electrical • Cabinetry • And more!

”Thanks for your excellent work helping me get my properties ready to put on the market. The units look fantastic inside and the exterior paint and wood work looks great.”

— Mark B., Real Estate Broker & AAOC Member “The work you did in the kitchen was high quality and at a fair cost. The quartz countertops are a great update. I appreciate your professional crew and their workmanship.”

— Don S., AAOC Member

Save money on repairs when you use South Coast Real Estate & Property Management to manage your units!

Residential Rehab & Maintenance Call Paul at

1-800-541-1967

See our ad in this magazine.

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com CA General Contractor Lic #1026688 Licensed, Bonded & Insured Workers Comp Insurance

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ADVERTISERS’ INDEX

Category

FENCING & GATES

PEST CONTROL

Buffalo Maintenance, Inc.........................................18

Access Exterminator Service..................................58

FLOORING, REPAIRS, TILE

See page 70 for alphabetical listings COLLECTIONS

JM Air Conditioning & Heating............................11

Block & Associates......................Inside Back Cover

Lin-Ed’s Appliance Service & Repair...................64 ORCO Apartment Supply........................................33 R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

Lee Walker Appraisals.................................................4 ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................40

Duringer Law Group, PLC.......Inside Front Cover

South Coast Construction & Repair....................67

PORCELAIN REFINISHING

Handy Crew...................................................................66

C & C Paving Company, Inc....................................40

South Coast Construction & Repair....................67

CONSTRUCTION

HEATING & AIR CONDITIONING

ProActive Realty Investments Inc........................49

Brent Collins Construction......................................60

JM Air Conditioning & Heating............................11

Roberts Management & Investments...............12

Buffalo Maintenance, Inc.........................................18

INSURANCE

South Coast Real Estate & Property Mgmt......47

COUNTERTOPS

Farmers Insurance —

Cabinet Masters...........................................................70

DECK COATINGS, MAGNESITE REPAIRS,

Cabinet Masters...........................................................70

ORCO Apartment Supply........................................33

OC Concrete, LLC..........................................................7

Block & Associates......................Inside Back Cover

BATHROOM RENOVATIONS

Carpet Crafts.................................................................61

California Rooter & Plumbing................................27

HANDYMAN

The Door & Window Company............................25

The Judge Law Firm..................................................43

Cabinet Masters...........................................................70

CONCRETE MAINTENANCE & REPAIR

ATTORNEYS

Duringer Law Group, PLC.......Inside Front Cover

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc.........................................18

AIR CONDITIONING & HEATING

APPLIANCES—REPAIRS, PARTS, RENTALS

Brent Collins Construction......................................60

Lloyd Pest Control......................................................71

WATERPROOFING

Brent Collins Construction......................................60 Buffalo Maintenance, Inc.........................................18 Rash Yambo Decking & Stairs...............................16

Theresa Simes Agency.............................................56 ReassureRent................................................................11 KITCHEN RENOVATIONS

Cabinet Masters...........................................................70 MTD Kitchen.................................................................28 South Coast Construction & Repair....................67 The Door & Window Company............................25

DECKING

Bath Crafters....................................................................4 PROPERTY MANAGEMENT

JLE Property Management Inc.............................23

RAIN GUTTERS

Argos Home Systems................................................10 Out of the Gutter .......................................................63 REAL ESTATE EDUCATION

Santiago Canyon College........................................14 REAL ESTATE INVESTMENTS

1031 Crowdfunding..................................................41 CBRE................................................................... Insert, 39 Hom Sotheby’s International Realty —

All Proof Decks.............................................................52

LEAK DETECTION

The Stanfield Group...................................................48

DOORS, WINDOWS

California Rooter & Plumbing................................27

Kay Properties & Investments...............................69

California Replacement Windows.......................31

LENDING

Marcus & Millichap.....................................................15

The Door & Window Company............................25

Bona Fide Mortgage..................................................53

DRAINS

Chase Multifamily Lending.......................................2

BOILER SYSTEMS

Aarow Drain & Plumbing........................................70

OpusBank...............................................................17, 45

DCM Services................................................................40

California Rooter & Plumbing................................27

MAIL BOXES

CABINETS/REFINISHING

DRAPERIES/BLINDS/WINDOW COVERINGS

ORCO Apartment Supply........................................33

Brent Collins Construction......................................60

Apex Window Decor.................................................66

BATHTUB REFINISHING

Bath Crafters....................................................................4 BLINDS

Apex Window Decor.................................................66

South Coast Construction & Repair....................67 The Cabinet Depot.....................................................14

R&B Wholesale Distributors, Inc. .......Back Cover DRYWALL

Brent Collins Construction......................................60

CARPENTRY

Brent Collins Construction......................................60 Buffalo Maintenance, Inc.........................................18 CARPETS

Sondance Painting.....................................................60 EARTHQUAKE RETROFITTING

Optimum Seismic.......................................................13

ORCO Apartment Supply........................................33 R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......10

Buffalo Maintenance, Inc.........................................18 Lighthouse Electric....................................................40 ENVIRONMENTAL SERVICES

South Coast Real Estate & Property Mgmt......47 SVN/Vanguard Investment Properties— Webster.....................................................................57 The Bridge Group.......................................................65 W. R. Gorman................................................................21 ROOFING

MAINTENANCE, REPAIRS, PRODUCTS

Dale’s Roofing...............................................................16

Brent Collins Construction......................................60

Guardian Roofs.............................................................55

Buffalo Maintenance, Inc.........................................18

Imperial Roof Management...................................59

Handy Crew...................................................................66

McCarthy Roofing........................................ Insert, 47

R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION

ELECTRICAL

Carpet Crafts.................................................................61

R&B Wholesale Distributors, Inc. .......Back Cover

ProActive Realty Investments Inc........................49

American Environmental Specialists..................56 ORNAMENTAL IRON

Brent Collins Construction......................................60

McCormack Roofing..................................................29 Royal Roofing..................................................................9 UTILITY BILLING

Livable..............................................................................35 WATER HEATERS

California Rooter & Plumbing................................27

American Environmental Specialists..................56

PAINT SALES & SERVICE

ORCO Apartment Supply........................................33 WINDOWS

EVICTIONS

Rash Yambo Decking & Stairs...............................16

National Service...........................................................49

Block & Associates......................Inside Back Cover

S M Painting Corp.......................................................40

California Replacement Windows.......................31

WASH Multi Family Laundry Systems................19

Duringer Law Group, PLC.......Inside Front Cover

Sondance Painting.....................................................60

The Door & Window Company............................25

68

Apartment News

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July 2019

July 2019

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Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

1031 Crowdfunding.....................................................41

California Replacement Windows..........................31

National Service..............................................................49

Aarow Drain & Plumbing...........................................70

California Rooter & Plumbing...................................27

OC Concrete, LLC.............................................................7

Access Exterminator Service.....................................58

Carpet Crafts....................................................................61

Optimum Seismic..........................................................13

ACE Commerical Laundry Equipment, Inc.........10

CBRE...................................................................... Insert, 39

OpusBank..................................................................17, 45

All Proof Decks................................................................52

Chase Multifamily Lending..........................................2

ORCO Apartment Supply...........................................33

American Environmental Specialists.....................56

Dale’s Roofing..................................................................16

Out of the Gutter ..........................................................63

Apex Window Decor....................................................66

DCM Services...................................................................40

ProActive Realty Investments Inc...........................49

Argos Home Systems...................................................10

Duringer Law Group, PLC..........Inside Front Cover

Rash Yambo Decking & Stairs..................................16

Bath Crafters.......................................................................4

Farmers Insurance — Theresa Simes Agency....56

Block & Associates.........................Inside Back Cover

Guardian Roofs................................................................55

Bona Fide Mortgage.....................................................53

Handy Crew......................................................................66

Brent Collins Construction.........................................60

Hom Sotheby’s International Realty —

Buffalo Maintenance, Inc............................................18 C & C Paving Company, Inc.......................................40 Cabinet Masters..............................................................70

DRAINS UNBLOCKED !

The Stanfield Group................................................48 Imperial Roof Management......................................59 JLE Property Management Inc................................23 JM Air Conditioning & Heating...............................11

ReassureRent...................................................................11 Roberts Management & Investments..................12 Royal Roofing.....................................................................9 Santiago Canyon College...........................................14 S M Painting Corp..........................................................40 Sondance Painting........................................................60

Kay Properties & Investments..................................69

South Coast Construction & Repair.......................67

Lee Walker Appraisals....................................................4

South Coast Real Estate & Property Mgmt.........47

Lin-Ed’s Appliance Service & Repair......................64

SVN/Vanguard Investment Properties—

Expert Plumbing Repairs

Lighthouse Electric.......................................................40

Webster........................................................................57

RESULTS OR NO CHARGE FREE ESTIMATES

Livable.................................................................................35

The Bridge Group..........................................................65

Lloyd Pest Control.........................................................71

The Cabinet Depot........................................................14

Marcus & Millichap........................................................15

The Door & Window Company...............................25

McCarthy Roofing........................................... Insert, 47

The Judge Law Firm.....................................................43

McCormack Roofing.....................................................29

W. R. Gorman...................................................................21

MTD Kitchen....................................................................28

WASH Multi Family Laundry Systems...................19

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R&B Wholesale Distributors, Inc. ..........Back Cover

Apartment News

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Apartment News

71

RENTAL HOUSING RETROSPECT

Don’t Read Apartment News Just for the Articles

A

lthough there are a number of informational articles in every issue of our magazine, one of the most important parts of our magazine are the advertisements. If you aren’t

72

Apartment News

advertising, you are missing out! Did you know that besides being mailed out to our membership (we represent over 85,000 units), magazines are taken to national conferences and business expos?

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July 2019

That means thousands of impressions every month!

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