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Apartment News The Resources You Want — The Representation You Need — Since 1961

Passing

aaoc.com

VOL. LVII

July 2017

the Torch

Family Succession Workshop

See Page 34

In this issue: May General Membership Meeting Recap......................................................................20 How to Protect Yourself from a Tenant Lawsuit..............................................................24 Preparing for a Slow Rental Market................................................................................28 Where’s the Real Estate Market Going? from Cash In on the Myths of Real Estate............40


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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

VOL. LVII

• July 2017

Contents AAOC Education & Events

Departments

5 Sales and Leasing Workshop

4 President’s Message — The Volunteers and Staff of AAOC

11 Workplace Harassment Seminar

6 Executive Director Report/ Lou’s News

12 BISNOW Multifamily Event 13 Apartment Maintenance & Repair Series

8 Sacramento Report — Government’s Reaction to the Housing Problems

17 AAOC Partners with Rentler 32 Rental Market Update

12 Legal Corner — Questions and Answers

34 Passing the Torch — Family Succession Workshop 38 2017 Summertime Sunset Cocktail Cruise

18 Dear Maintenance Men

39 Property Maintenance Breakfast

36 Pulse on the Marketplace — “You Only Have to Get Rich Once”

Features

45 Welcome New Members

20 May General Membership Meeting Recap 24 How to Protect Yourself from a Tenant Lawsuit

46 PSC Corner — AEI Corporation By Four Walls by Rentler

28 Preparing for a Slow Rental Market By Becky Bower

47 Product & Service Council Members’ Buyer’s Guide

40 Where’s the Real Estate Market Going? from Cash In on the Myths of Real Estate By William R. Gorman

70 Advertisers’ Index — Category 72 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

July 2017

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Apartment News

1


Closing on promises every day. T E A M Maggie Shubat Client Specialist

Robert Taylor Client Specialist

S C H W E E R Scott Schweer Client Manager

Cooper Dodd Client Associate

Stephanie Bologna Client Associate

Scott Schweer serving Southern California apartment owners for the past 20 years Call (888) 587-7548 or visit www.chase.com/m-scottschweer Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Terms and conditions subject to commitment letter. Š 2017 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A., Member FDIC. 322854

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Apartment News

www.aaoc.com

July 2017


Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Se rvice Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

JULY 4 - 4th of July Holiday Tuesday, Office Closed

11 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

13 - Property Maintenance Breakfast Thursday, 8:30–9:30 am, AAOC Offices, See Page 39

AUGUST 3 - Basic Apartment Maintenance & Repair Series Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

3 - Summertime Sunset Cocktail Cruise Thursday, 6:30–8:30 pm, Newport Beach, See Page 38

8 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

9 - Rental Market Update Wednesday, 8:30–10:00 am, AAOC Offices, See Page 32

10 - Basic Apartment Maintenance & Repair Series Thursday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

16 - Passing the Torch — Family Succession Workshop Wednesday, 7:00–9:00 pm, AAOC Offices, See Page 34

17 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

22 - Workplace Harassment Training Tuesday, 9:00–11:00 am, AAOC Offices, See Page 11

24 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

SEPTEMBER

BOARD OF DIRECTORS Officers

President n First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President

Craig Kirkpatrick Alan Dauger

n

n n n n

Frank Alvarez Julia Araiza Vicki Binford Tom Cummings Stephen C. Duringer, Esq.

Nicholas Dunlap Tim Gorman James Wohrman Rick Roshan Nicholas Dunlap n n n n n

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

Monday, Office Closed

7 - CHPEP Education Program Week 1

Directors n

4 - Labor Day

n n n

Dale Hayden Jerry L’Ecuyer Nick Lieberman Jim Loftus John Tomlinson Robert C. Shaw Robert B. Thompson Dean Zarkos

Thursday, 8:30 am–12:30 pm, AAOC Offices

12 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

14 - CHPEP Education Program Week 2 Thursday, 8:30 am–12:30 pm, AAOC Offices

19 - General Membership Meeting Tuesday, 7:00–9:00 pm, Embassy Suites

21 - CHPEP Education Program Week 3 Thursday, 8:30 am–12:30 pm, AAOC Offices

27 - Reverse Trade Show Wednesday, 1:00–5:00 pm, TBD

28 - CHPEP Week 4 Thursday, 8:30 am–12:30 pm, AAOC Offices

July 2017

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PRESIDENT’S MESSAGE C raig K irkpatrick

The Volunteers and Staff of AAOC

A

s President of AAOC, it’s amazing to see first-hand how much time and energy the staff and volunteers spend to promote and improve this rental housing industry that we’re all so passionate about! Volunteers and staff have always driven AAOC’s legislative successes and educational development and today is no different. Most of you can’t begin to realize all the things happening behind the scenes that make AAOC a leader in our industry, so here’s a peek at what AAOC staff and volunteers have been accomplishing recently: • Since 2011 AAOC has spearheaded the formation and development of a state apartment association called California Rental Housing Association (CalRHA). This organization has had some growing pains, but today with the guidance of Steve Duringer, Nicholas Dunlap and Lou Penrose, this association is growing and coming together as a solid organization and legislative advocate. Today CalRHA represents the interests of 18,209 members of affiliate state associations. To put this into perspective, that represents 25% of NAA’s nationwide membership! • In 2016 — The State Legislature introduced 156 state propertyrelated bills and AAOC successfully helped to defeat or amend the worst bills.

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• Several highlights from that legislative session include: — AB 551: (Bedbugs) successfully amended! — SB 7: (Sub Metering and RUBS Requirements) successfully amended! — AB 2502: (Rent Control) voted down! — AB 2820 (Price Gouging and Rent Increases) successfully amended! • Nicholas Dunlap is the 2017 Chairman of our Legislative Committee and has his hands full! With the Democrats enjoying a supermajority this year, there are 140 bills being monitored, one of which would mandate all owners accept Section 8 tenants. • Earlier this year, AAOC along with other associations launched opposition against rent control. AB-1506 was pulled for this year thereby weakening legislative attempts to make rent control easier in the state. • Locally, AAOC is working with several OC cities to find a fair system to relieve the acute on-street parking problems. Ray Maggi has been instrumental in dealing with the city of Anaheim to create a fair and working model that other cities could adopt.

www.aaoc.com

July 2017

• AAOC held its 46th Annual trade show, and the staff excelled in making this another trade show that continues to be one of the best in the industry. • The Education committee is chaired by James Wohrman and is assessing all education seminars, classes and workshops with new and exciting changes being developed. The one I’m personally most excited about is the new LEGACY program that includes education about legacy, trusts and estate planning! • Tim Gorman is AAOC’s treasurer, who along with Janet Proctor, has retooled our financial reports and continue to keep a close eye on the dollars and cents of your association. There are a number of key volunteers who I haven’t mentioned that are just as involved and as passionate about the industry. This has been a quick look at some of the volunteers whose efforts along with staff have greatly slowed Sacramento’s out-of-control attacks on rental housing industry and property rights in general.. AAOC is having a positive impact! Your membership is vital to the level of success we can achieve as well as how successful we are fighting on your behalf! Thank you. Craig has been in the rental housing industry since 1981. He currently lives in San Clemente with his wife and enjoys traveling around the world.


"GETTING HITCHED!" SALES AND LEASING WORKSHOP July 25th 2017 9am-12pm

Presented by: Rommel Anacan of the Apartment All-Stars!

AAOC Conference Room 525 Cabrillo Park Drive Suite 125 Santa Ana AAOC Members: $60 Non-Members: $80 (Light breakfast included)

today at www.AAOC.com Register today or by calling 245-9500 calling (714) (714) 245-9500

July 2017

www.aaoc.com

Apartment News

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LOU’S NEWS B y L ou P enrose E xecutive D irector

T

he Apartment Association of Orange County and its Legislative Committee, headed by Legislative Vice President Nicholas Dunlap are hard at work. And be sure, there is work to be done. Statewide, the efforts to impose regulation and ordinances that negatively affect our rental housing industry are gaining momentum at a pace not seen before in a generation. Now, those of us in government advocacy are often criticized for spin

6

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and use of hyperbole. So here are some basic facts. You can decide for yourself if it qualifies as a warning signal, or just fake news. San Jose, California — New just cause eviction regulations. Mountain View, California — Measure V compels rent rollback. Alameda, California — Rent control and mandatory relocation fees.

www.aaoc.com

July 2017

Berkeley, California — Measure AA restricts eviction of families during the school year. East Palo Alto, California — Measure J rent control and cause eviction. Emeryville, California — New regulations to termination of tenancies. Pacifica, California — New limitations on rent increases. Richmond, California —


New rent control. Oakland, California — Expansion of just cause eviction restrictions. In Southern California new, additional anti-landlord legislation, is being considered in Beverly Hills, Los Angeles, Palm Springs, Santa Monica and West Hollywood. Rent control in the manufactured Lou Penrose and City of Irvine Mayor Don Wagner. housing and mobile home space continues to expand. The trend is unmistakable. All the measures listed above were proposed and campaigned upon as efforts to Lou Penrose and City of Aliso Viejo Mayor Pro Tem Phil Tsunoda. address the California affordable housing crisis. Yet, economists across the the fight for landlords and private spectrum are in accord that price con- property rights in Orange County. If you want to get involved with our trols and more government regulations advocacy activities, join us. You can do not solve the problem. The Apartment Association and its participate on so many levels and help government advocacy leadership team make our voice heard. Please keep an are constantly meeting with our city eye out for emails, communications, leaders across Orange County. We stay and red alerts, to get involved and coninvolved and engaged. Education and tact your elected leaders regarding vital advocacy remain our best defense in industry votes.

July 2017

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Apartment News

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SACRAMENTO REPORT

Government’s Reaction to the Housing Problems

B y J on S mock & R on K ingston

Continued from June 2017

S

o how has the State and local governments responded to housing shortage? To begin with, in 2017, the Legislature introduced over 130 housing related bills, nearly 50% more than typical legislative years. Among the bills are ones that help generate funding to build affordable housing and remove obstacles to development. Then there are the ones that seek to regulate the rental property ownership and development industry. On the supply side, a few bills are aimed at increasing funding to build affordable housing. ACA 11 (Caballero) imposes a quarter percent sales tax to generate yearly funding for middleincome earner housing. SB 3 (Beall) is a 3-billion-dollar one-time state general obligation bond to build and rehabilitate low-income housing. SB 2 (Atkins) would impose a $75 fee on all real estate recordings (with the notable exception that the fee would not apply to a single-family home sale), which in

turn would generate a regular stream of funding for affordable housing. While these bills promote development of housing, none of them increase market rate housing. On the regulation side, there appears to be a target on the backs of rental property owners, managers and developers. Both on the state and local level rent control is on the agenda. Despite consensus among experts that rent control does nothing to solve the State’s housing supply problems, and actually leads to the development of fewer homes, and homes remaining off the market, lawmakers continue to target rental property owners for regulation. AB 1506 (Bloom) is probably the worst bill in years. It essentially allows all cities and counties in the state adopt the strictest forms of rent control on all types of housing. Currently, under the Costa Hawkins Act of 1995, newly constructed units and single family homes are protected from rent control.

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July 2017

Moreover, owners of controlled units are able to raise rents to market rate when a vacancy occurs. Bloom’s bill would remove all of those protections, allowing local governments to control even vacant units (a form of rent control called “vacancy control”). Owners would be required to keep their rents artificially below markets forever. Rent control, especially the most severe kind like vacancy control, makes building rental units cost prohibitive. Owners cannot make money off of them, so investors stop investing. Owners of current rental units eventually get out of the rental business because renting property becomes unprofitable. Ultimately, rent control increases the housing shortage problem, which then increases competition and costs, and makes housing even more unaffordable. It also encourages legislative bodies to adopt additional restrictions on rental properties. Assembly Member Bloom has since pulled his bill back for this year, but promised to bring it back next year with some amendments. Several members of the legislature that seek to repeal the Costa Hawkins Act or amend the act to severely injure the important aspects of the act join Mr. Bloom. Tenant groups are using AB 1506 as a platform to organize and demand changes in several laws. Inclusionary housing mandates are also back on the table. Inclusionary housing mandates force developers to build affordable housing units as part of a larger market rate development


without the requirement of the government providing density bonuses or sufficient cost offsets. Without offsets, the costs associated with the “affordable units” are borne by the property owner and possibly the other tenants. Again, the more burdensome development is, the less investors are inclined to develop. These kinds of mandates, as noted by the LAO, do nothing to address the housing shortage. Locally, there are several communities considering adopting rent control regulations to address affordability issues. Rent control is a hot topic, promoted by well-organized tenant advocacy groups. It will continue to be discussed, and ultimately, some communities will cave. Communities that ordinarily would not have given a second-thought to regulation a few years ago have recently considered rent control. Concord and Burlingame are just two of many examples that considered rent control. Other cities are “strengthening” rent control laws. Just a few weeks ago, the City of Long Beach considered adopting an ordinance that would permit every tenant to use the same credit report for 90 days. One significant explanation to adopt the ordinance is the cost of credit reports is simply too expensive. If rent control and inclusionary housing mandates have not captured your interest, the state administration, notably the Department of Fair Employment and Housing Council (DFEHC) has proposed three significant regulations that should affect every property owner and manager. Occupancy limits have not changed in decades. If the DFEH draft regulation becomes law, owners and managers could not discriminate against tenants that want 15 occupants in a three-bedroom, 9 occupants in a two-bedroom and 6-occupants in a one-bedroom. Owners would no longer be permitted to advertise that a rental unit has a living room, dining room, and kitchenette because those rooms could be used as a

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July 2017

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10/25/16 Apartment News

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6:45 PM


and the appropriate amount of time that has passed since conviction and we are not given any specific guidance as bedroom. The second draft regulation would to what those factors mean. Finally, one very topical issue sharply limit an owner’s/manager’s ability to refuse to rent to previously DFEHC is considering is adopting a convicted felons. Our concerns are regulation concerning emotional suplegitimate. We are liable and subject to port animals. Unfortunately, the proforfeiture and nuisance abatement laws posed regulation does not curb rampant for criminal activity on our property; support animal fraud. It does not adewe have the “unequivocal” right to quately address verification requiredeny registered sex offenders to “pro- ments including: 1) assessment by a tect a person at risk or for some other licensed medical or mental health proreason.” We have the legal duty and fessional; a prescription by a licensed moral obligation to keep tenants and professional; the need for the animal property safe. And on top of all of this does not need to be current; 2) the we would be required to understand verification process does not discuss how to consider a new legal standard . . what additional information an owner .we would have to establish a legally can ask for and from what sources. The sufficient justification relating to crimi- vagueness is concerning because of risk nal history information by proving that of asking the wrong question and the our screening standards are substantial potential for a discrimination lawsuit. and legitimate and nondiscriminatory We are also very concerned that the without any guidance as to what those draft regulations do not adequately terms mean. We would even be required consider the quiet enjoyment of other issues to understand the “nature1-4page_300:Layout and severity” tenants, 0404-15_PRESTIGE_AAOC 1 1/24/16nuisance 3:06 PM Page 1 and the safety

Smock/Kingston — continued from 9

and health of other tenants. Rent control, price control, affordable housing mandates for new housing, tenant screening, use (or abuse) of credit reports, occupancy limits represent just some of the major issues we are confronted with today. We hope you will join us supporting the industry. As one notable industry leader has said: join us at the table or you will be on the table. Copyright© 2017 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500

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WORKPLACE HARASSMENT

Are Your Employees Up to Date on Training? AB 1825 (Government Code Section 12950.1) requires all employers who employ 50 or more persons to provide two hours of training to supervisors in the prevention of sexual and workplace harassment every two years. Join us for our Workplace Harassment Training to learn about: n

Sexual Harassment

n

Investigating Complaints

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Title VII Civil Rights Act

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Prevention of Claims

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Sex Discrimination

Each attendee will receive a Certificate of Completion after completing the training. Tom Cummings Wesierski & Zurek, LLP

Presented By:

Date:

Tuesday, August 22, 2017

Time:

Registration — 8:30am Program — 9:00–11:00am

Cost:

Members — $50 Non-Members — $70

Location: AAOC Office 525 Cabrillo Park Dr., Suite 125 Santa Ana, CA 92701

2 CEC Points

Register Early — Call (714) 245-9500, Fax (714) 245-9505, or Online at www.aaoc.com

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

Registration Form — Please Print Yes — I want to attend the Legally Required Workplace Harassment Training Seminar on August 22, 2017

Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

No Email______________________________________

Check Enclosed

Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

July 2017

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Apartment News

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I own a small apartment building in a “rough” area. Seems like a day doesn’t go by without some sort of violent crime in the neighborhood. I have a vacancy now, and I don’t know if I have to tell them about all the stuff going on. If I did no-one would rent, what do I do?

In many areas throughout Southern California, crime is a fact of life. When asked by the prospective resident about crime in the area, refer them to the

local sheriff or police department for statistics. Be careful not to portray your building as a “security” building or advertise it in any way that may create a false sense of security or safety. If your property presents an increased risk of harm, or has had a recent rash of criminal conduct, you may have a duty to disclose this fact to the prospective resident, even if not asked.

Most of my rental properties are residential multi family, but I have one small retail strip center in Los Angeles that I own as well. I’ve never had a problem with my commercial tenants, but I have one who hasn’t paid rent this month. Can I use the same three-day notice to pay rent or quit that I use for my residential properties?

Commercial and residential landlord

Q&A — continued on page 14

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July 2017


Apartment Maintenance & Repair Series Join us for this 4-week course covering 4 common apartment maintenance areas: General Maintenance — August 3, 2017 – Hands on repairs and demonstrations of drywall/texture/windows/doors/tile/vinyl and other maintenance repairs – Inspect/identify/document (the basics of proper inspections) – What your maintenance technicians should know – Routine maintenance vs. emergency maintenance – Making a unit ready to rent without breaking the bank

Plumbing — August 10, 2017 – Hands on repairs and demonstrations of routine plumbing issues – Averting potential problems before they happen (avoiding emergencies) – Learn the tools and tricks of the trade that can save you time and money – Hydro jet vs. cableing (snake) – The steps to repairing a problem drain – Troubleshooting and what to look for Frankie Alvarez

Decking — August 17, 2017 – Hands on decking demonstrations – The difference between water resistant and waterproof systems – Repairing damaged decks – Installing new decks

Electrical — August 24, 2017 – Hands on basic installations and demonstrations – Troubleshooting to save you money – What your maintenance technicians can do and what they should not – Preparing your electrical for Section 8 certification – Life and safety – Installing proper lighting

– Grounding your apartment building and why it is important

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

Derrick Laughlin

Cost:

Ken White

Member $225 Non-Member $275

To Register: Call (714) 245-9500 or go online www.AAOC.com As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

July 2017

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Apartment News

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Q&A — continued from 12 tenant laws differ in many ways. One major difference between the two is the ability to accept partial rent payments after service of a notice to pay rent or quit for a commercial property, and not for a residential property. Provided the necessary language is included in the commercial notice, you may accept a partial payment without waiving your notice, and may proceed with an unlawful detainer action without having to re-serve a new notice. For that reason, all commercial notices to pay rent or quit should contain language stating that in the event a partial payment is made, it will not act as a waiver of your right to commence an unlawful detainer action. If you have served a notice that does not contain the proper language, and your tenant tenders a partial payment, you may immediately provide the tenant with a letter acknowledging the partial payment, but also stating that the partial payment will not act as

a waiver of your right to proceed with an unlawful detainer action. Other than that, review the cure periods stated in the default portion of your lease. Typically, the cure period for non-payment of rent or other monetary sums due is three days. Failure to provide proof of insurance is typically three days as well. Most commercial leases will allow ten or thirty days to cure a non-monetary breach. Ensure that the forms that you intend to use are consistent with the terms you have negotiated in your lease agreement, as the terms of your lease will control. I’m in escrow to purchase a small regional shopping center, and am in the middle of conducting my due diligence. I’ve gone through the leases and am having some difficulty verifying the terms of some of the tenants’ obligations. My agent, nice guy but a bit green, isn’t much help. He just wants escrow to close so that he can get paid. The seller appears to be disorganized, but not

– – – – –

sure if he is giving me the full story. How can I be sure I’m getting the straight story?

Thorough due diligence is absolutely critical to ensuring that the deal is one that makes sense to you. A good real estate agent and his broker will actively assist you in ensuring that your requests for information are properly responded to, and will assist you in conducting your due diligence. Contact your broker and request that he assign a more seasoned commercial agent or broker to assist you in the transaction. Depending on the size and complexity of the transaction, you may wish to retain the services of a real estate forensic accounting firm to verify the financials. Ensure that you have complete copies of all existing tenants’ leases as well as all addenda. Estoppel agreements signed by each of the tenants as well as the owner, affirming all of the terms of the tenancy, including any options are a must. A site

Q&A — continued on page 16

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Q&A — continued from 14 visit and individual meetings with each of the tenants is advisable as well. It’s amazing what a five minute conversation with each of your soon to be tenants will reveal. I have a tenant who just skipped out last weekend. He’s been behind in his rent, but I was working with him and he was catching up. Got an email this morning from him,

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confirmed that he was out, said he left the keys in the unit. Guess I’m kind of glad he’s gone, won’t have to go through the eviction process, but now what? He’s only six months into a one year lease, and I don’t have any prospects. What is my next step?

First thing is to confirm he’s out, pick up the keys and change the locks. Document the condition the unit was left in, by taking several pictures of the premises. If there is damage, take detailed pictures of the damage. You will need to provide an accounting of his security deposit within twenty one days if the property is residential, thirty days if it is commercial. Now that you have possession of the premises, you have an obligation to mitigate your damages, that is, to attempt to relet to minimize the loss that you are sure to incur. Ensure that you maintain a log and document your actions in attempting to relet the premises. If you retain the services of a broker, ensure that he or she does the same. Your former tenant is

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July 2017

responsible for the remaining term of the lease as well as any costs that you will incur in re-letting the unit. These additional costs might include advertising fees, signage, broker’s commissions, tenant improvements for the replacement tenant, and the difference in rent for the remainder of the term in the event the replacement rent schedule is less than your existing rent schedule. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms, has successfully handled over 255,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643. Please visit www.DuringerLaw.com for more information.


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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

D

ear Maintenance Men:

When the bathroom faucet was new, turning off the hot or cold water knobs would cut the flow of water immediately. Two years later, upon turning them off, the faucet weeps a bit of water. Is this a sign the knob isn’t working? Can a clogged spout screen be fixed? With all these problems, do I need to buy an entire new fixture? Paul

Dear Paul:

Most types of faucets are repairable with standard tools and a rebuild kit. Note the brand and style of the faucet and find a corresponding repair kit at the local plumbing supply house or home improvement center. Repair kits often come with the specialized tool you may need to repair the faucet. The faucet screen can be cleaned and is housed in a removable assemble at the end of the spout. These can be spun off and the screens cleaned and replaced.

Keep in mind the cost of repairs may rival the cost of replacement. If the cost of repair is more than fifty percent of the cost of replacement, we recommend the faucet be replaced with new modern fixture.

Dear Maintenance Men:

How can I add more storage to my utilitarian type bathrooms? The residents complain that they need to store their toilet paper in the hallway! Please list a few suggestions on what to do? Robert

Dear Robert:

It does seem bathrooms are sometimes designed as an afterthought. Sink, toilet, bath and that is it. A modern bathroom will take into consideration the need for storage, electrical devises, personal hygiene etc. The first item that comes to mind is installing a bath sink cabinet. An old style cabinet might only have a set of doors under the sink. We find

this is not adequate and a cabinet should have drawers along with access to under the sink. The drawers can store hair dryers, and all manner of personal bath items. A unique system we like utilizes the space between the studs in the wall. Cabinet doors or mirrors can be used to cover storage in the walls. The wall storage is perfect for toilet paper, rolled up towels, tooth brushes, and most other small items. Install multiple towel racks on the back of the bathroom door for additional towel storage. The space above the toilet can easily accommodate an overhead cabinet for larger items. Reversing the swing of the bathroom door from inward to outward will greatly increase the usable room and make the bathroom appear larger.

Dear Maintenance Men:

It is currently summer time and that is when we get the most vacancies. How do I keep my residents from moving? Denise

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Dear Denise:

Often residents relocate during the summer months due to a change in schools their kids attend. They want to be close or within walking distance. The other more problematic reason is poor maintenance service. According to the 2011 national resident study, “Getting Inside the Head of the Online Renter,” the number one factor in a resident’s decision to renew a lease is “Quality of Maintenance Services.” Additionally, the current SatisFacts Insite® Index for Work Orders indicates that 18% of all service requests are not completed right the first time. And of those, only one-third of residents received notification that there would be a delay in completing the request. What the above means is poor maintenance service can lead to higher vacancies. It does not matter if you have 10 units or 100 units; maintenance is a critical tool in the physical wellbeing of your property and the happiness of your residents. Think of it this way. A service call and parts may cost $250 to service a broken washing machine or water heater, resulting in a satisfied resident. However, a resident having to live with a broken washing machine or intermittent hot water may elect to move rather than dealing with the hassle of calling in repeated service requests. That resident vacating will now cost the owner thousands of dollars in loss rent and rehab work to bring the unit back to rent ready condition. Good maintenance is a year round tool to keeping your investment healthy and your residents paying the rent month after month. Questions, Questions, Questions! We need more of them!!! To see your question in print, please send it to: Frankie@BuffaloMaintenance.com Thank you!

If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371. Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

July 2017

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May General Membership Meeting Recap

O

ur May General Membership Meeting had a very timely topic as we approach summer when energy efficiency is a must! Greeting members as they arrived were our fabulous PSC members, many of which brought prizes for the evening’s attendees. Our meeting was sponsored by Chase — Robert Fox and thanks to their continued support, we can provide these educational meetings that add a great benefit to our membership. Mary Finn Parker of Southern California Edison began the presentation going over incentive programs and ways to use resources available to save not only energy, but also owner’s money! Some of the resources include the Multifamily EE Rebate (MFEER) Program that offers incentives on a wide variety of energy saving products and services for both dwelling and common areas, some at no cost! One of the rebate options an owner might qualify for is a variable-speed pool

pump that will save up to 45% energy versus traditional pumps, reduce maintenance and noise, and give residents a cleaner, clearer pool! An owner could qualify for a $1000 rebate for that alone! Rebates are also available for LED pool lights (up to $75 per lamp), ENERGY STAR HE Clothes Washers, LED Landscape Lighting Fixtures, and Thank you, Chase – Robert Fox, for sponsoring this many more. Additionally, Mary men- evening’s meeting. tioned the Energy Savings Assistance Program (ESAP) designed to assist SoCalGas service territory. Another income-qualified households conserve program offered is the Middle Income energy and reduce their electricity costs Direct Install (MIDI) Energy Savings by replacing old inefficient appliances Assistance (ESA) Program that may with new energy efficient ones. For more include things such as duct testing and information, go to www.sce.com/esap. sealing and weather stripping. The Leslie Villavicencio of Southern Energy Advisor Program for Multifamily California Gas (SoCalGas) informed is just one more way to help customers attendees about the Therm Savings better manage energy use and costs by Program (aka Honeywell Energy Smart automatically reading and securely Program) that provides no-cost energy transmitting hourly gas usage informaefficient showerheads and faucet aera- tion to SoCalGas. Visit socalgas.com, tors with free installation to eligible apartment communities within the Meeting Recap — continued on page 22

Our Vice President Legislative Council, Nicholas Dunlap, gives a brief legislative update.

John McCarthy of McCarthy Roofing offers a smile with his “Friendship Soup” giveaway!

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Mary Finn Parker of Southern California Edison gives attendees the key to rebate savings.


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check your “bill-to-date” for the month. To learn more about this and SoCalGas, visit www.socalgas.com/advanced. Thanks again to our sponsor, PSC members and attendees. We especially thank our amazing speakers, Mary Finn Parker and Leslie Villavicencio for their expertise and great tips in helping us use energy efficiently, be good to the Leslie Villavicencio of SoCalGas provided some “cool” tips for hot water heaters. environment and our pocketbooks!

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How to Protect Yourself from a Tenant Lawsuit

B

eing a landlord can contribute to the community and to your cash flow. Nevertheless, all landlords need to know that part of being a landlord means bearing some risk of eventually being sued by a tenant. The key is to follow practices that are fair, equitable, and responsible. Here are 10 things you need to do to avoid a lawsuit from any future tenants. 1) Make sure your lease follows state law. Many states mandate the inclusion of certain information in rental leases. Some regulate deposit amounts and late fees. Some, like California, require clauses pertaining to past sexual offenders in neighborhoods. Make sure all the information your state requires is part of your standard form.

2) Draw up a lease that specifies rights and responsibilities. Make sure that your standard lease is very clear about rights and responsibilities. Is heat and electricity a tenant responsibility? Is it yours? Specify these things in the lease. Do tenants have access to laundry

24

Apartment News

BY FOUR WALLS BY RENTLER

facilities but must pay for each load? Include that in the lease, as well. 3) Screen your tenants. Don’t have a potential tenants sign a lease just because they look responsible. Your application form should include a place for references. These can include former landlords, employers and banks or credit unions. Call all of them, and get facts on your potential tenant’s past.

If a unit has been significantly damaged during a rental period, it may be the tenant’s responsibility though. It is a good idea to take pictures of each room and area before a new tenant moves in. In fact, you can encourage the tenant to take their own pictures, as well. Pictures will give you a record of the rental property’s condition when the tenant moved in. Was a carpet new and shiny on the first of the month, but riddled with cigarette burns a year later? Was a kitchen table new one year and stained the next? Having documentation will protect you from a tenant’s claiming the responsibility is yours — and ensure that the cost of repair will come out of their deposit.

If repairs are due to normal wear and tear, your tenants are not responsible and they should get their security deposit back in full.

To protect yourself from a potential lawsuit, you want to make sure the person has no criminal history. Even a history of bounced checks or nonpayment could indicate your potential tenant has a need for money or a disregard of responsibilities. You don’t want other tenants becoming victims of one you didn’t vet properly.

4) Handle the security deposit properly. Some landlord-tenant disputes center around whether a landlord or tenant should pay for repairs. Repairs after a lease is up come out of the tenant’s security deposit if they are

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deemed responsible. Generally, if a repair is due to normal wear and tear the landlord is responsible.

July 2017

Lawsuit — continued on page 26


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25


on the property, the equipment must be fitted with Tier 4 emissionsreducing equipment. If this is the case, it’s also considerate to check in on your tenants to see how they are affected by any dirt and debris from the project.

Lawsuit — continued from 24 5) Keep the property in good condition. Landlords are responsible for their property being in good, habitable condition. There must be heat and adequate ventilation and air conditioning. There must be light. If you live in a cold climate, snow and ice must be removed from the walkways on your property so they are safe to walk on within a reasonable period after a storm. If there is construction

6) Ensure reasonable safety from crime. Your property must have adequate locks and security if it’s necessary in the area. A tenant whose apartment is broken into because it lacked a

lock could bring legal action. 7) Check the property for environmental hazards. Every existing property needs to be free of environmental hazards. Have inspections done for radon, mold, and lead. If you find there is an environmental hazard that needs to be removed, disclose that to your tenants. Be transparent about what it is and when they can expect it to be fixed. 8) Maintain your tenant’s privacy. Your tenant is entitled to privacy in their home, even if you own it. Most states require at least 24 hours’ notice before a landlord enters a tenant’s place. Some states may require more, so make sure you know your state’s laws inside and out. 9) Treat all tenants fairly. Make sure that your tenants know your rules and regulations. It’s a good idea to have them written out. Either provide a copy with the lease or post it, if your rental is a multiunit dwelling, in a communal area. Then, follow all rules and regulations with every tenant.

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10) Follow proper eviction procedures. If an eviction becomes necessary, it’s painful for both you and the tenant. Be sure to know what your state and Federal regulations are and follow them. Most states mandate that tenants must be given notice of intent to evict. Some give them a certain period of time to make payments. Be clear about what the regulations and procedures are in your state.

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July 2017

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Preparing for a Slow Rental Market

T

o understand when is the best time to rent out a vacancy, or figure out how much the rental price should be, keeping a keen eye on

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Apartment News

the rental housing market in your area is a big part of that process. While you can easily spend hours reading market trend reports and analyzing the impact on your property, it’s important to come up with a plan in case the rental market slows. With technological alternatives and preparation to decrease your costs and improve your internal operations, you create a buffer for yourself in case the market takes a turn for the worst. According to the National Multifamily Housing Council (NMHC), their recent quarterly survey “remained below the breakeven level of 50,” with “market tightness” hitting a score of 41

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July 2017

BY BECKY BOWER

and “sales volume” reaching 30. From 25 to 41, 20% of respondents reported that the market had tightened since January. Half of respondents reported lower sales volumes (with 11% reporting a higher sales volume) since January as well. While the NMHC’s survey covers the market conditions of apartment complexes, it is likely that this increase in market tightness and sales volume will affect independent landlords and real estate agents like yourselves. Although the rental market in your specific area could be unaffected (or it could very well rise this summer), it’s Rental Market — continued on page 30


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Rental Market — continued from 28 vital that you consider cheaper technological alternatives to prepare for a potentially slow rental market. Give yourself some extra wiggle room in case your vacancies don’t fill up as quickly as you’d like by minimizing your tenant screening costs, listing costs, and by organizing your internal operations. • Use High-Quality, Low-Cost Tenant Screening One of the best ways to maintain your rental standards but cut down on costs is to use a quality tenant screening provider that’s not only tailored for landlords and real estate agents, but is completely paid for by your applicants. With a unique renter-initiated report, you get a full credit report and background report at no cost. To take advantage of this product, visit www.aaoc.applyconnect.com or call AAOC for more information, today!

• Use Free Rental Listing Websites, First Get rid of paying to post rental listing ads and opt to use free listing websites instead. With free listing websites like Zillow Rental Manager and Craigslist, you’ll find the perfect tenants for you without having to crack open that wallet. Also, check out Apartments.com and apartments.oodle.com. • Streamline your Internal Operations We all know the phrase “time is money”, but it’s about time we make some effort to reduce the amount of time we spend on internal operations. You can do this by getting rid of your paper stash by opting for AAOC’s complimentary downloadable Application to Rent or by simply establishing a standard leasing and maintenance process. Getting organized can make a huge difference in allowing you to invest time into what you need to do

during slow months. When considering technological alternatives that will allow you to cut costs and streamline your internal processes during a rental market slowdown, make sure that you aren’t compromising on quality. Accepting poor rental applicants or cutting down on rental property maintenance might financially help you short term, but will hurt you and your property in the long run. With an established plan before the rental market slows, you avoid making uninformed, emergency decisions like that. Do you have a plan in case of a rental market slowdown? About the Author: Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

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July 2017

Contact your local multifamily expert: Dan Blackwell, Senior Vice President +1 949 307 8319 www.multifamilysocal.com Multifamily Investment Property Sales


BAD TENANTS HAPPEN When “good-bye” isn’t enough...it’s time to call Brennan Law Firm. Evicting or attempting to collect from an uncooperative tenant can be stressful, complex, and costly if not handled correctly. At Brennan Law Firm, we focus on representing landlords and property managers exclusively in landlordtenant transactions and disputes. Our knowledgeable, assertive, and client-centered advocacy helps to get the job done right the first time – saving you time and money.

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31


Rental Market Update

Market Analytics are one of the most powerful tools to help owners, investors, property managers, and lenders minimize risk and maximize returns. Join us for to learn more about current market data available.

Date:

Wednesday, August 9, 2017

Time:

8:30am-10:00am

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana 92701

Cost:

Members $10 Non-Members $20

To Register: Call (714) 245-9500 or visit AAOC.com Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date 32

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July 2017

Some Key Topics to be Discussed: •

Overall look into Orange County fundamentals, including outlook on employment/demand/etc.

Rent Growth and Outlook

Pipeline Activity/Outlook/Housing Shortage

Investment Activity including cap rates and relatives among high end and mid/low end stock

Featuring:  Josh Ohl

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FINANCING AVAILABLE O.A.C.

July 2017

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33


Passing

the Torch

Family Succession Workshop The thread in our workshop is the path from fear to knowledge. Heirs don’t want to keep the rental property because they are afraid of the burdens and they don’t know its great value. Our workshop explores the worries, how to eliminate them, and reveals the great benefits in continued rental property ownership.

Join us for this workshop for FAMILY SUCCESS in FAMILY SUCCESSION! Highly recommended for you and your beneficiaries to attend What You’ll Learn:

What You’ll Take with You:

1) How to prepare you and your beneficiaries for your death

1) A detailed handout — Tools for use to accomplish a successful transition

2) Establishing a Legacy Plan: How to communicate your wishes, divide/distribute your assets, dealing with accounting and legal issues

2) Answers to questions you want answers to, from a knowledgeable beneficiary panel

Apartment Ownership is a Gift that Keeps on Giving — Don’t Let Your Torch Burn Out! Date: August 16, 2017 Time: 7:00–9:30 pm Location: AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana 92701

Cost: Members — $50 per person/ $95 per family (up to 4) Non Members — $75 per person/ $140 per family (up to 4)

To Register: Call (714) 245-9500 or visit AAOC.com Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

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July 2017


W.R. GORMAN & ASSOCIATES Since 1972

PERSONALIZED WEALTH BUILDING IN REAL ESTATE  Custom

OUR EXCLUSIVE BUY AND SELL PROCESS:

commission schedule  Custom listing presentations

 Exchange

up-leg opportunities  Free labor for make ready repairs

Contact us to discuss how we can help you achieve your financial freedom.

CONTACT US TODAY

CALL (714) 255-9998 OR VISIT www.WRGORMAN.com CalBRE# 00616310

From left to right: Randy, Bill, Tim & Sonya

Palm Court

Mission Plaza

Park Magnolia

We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone. Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.

T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com

July 2017

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35


Pulse on the

A Quarterly Review of Key Financial

1st Quarter 2017 Update Apartment Data/ Economic Indices

Orange County

USA

1st Qtr 2015

1st Qtr 2016

1st Qtr 2017

1st Qtr 2015

1st Qtr 2016

1st Qtr 2017

52

50

50

3,692

3,927

2,855

$467 million

$292 million

$524 million

$35.7 billion

$41.9 billion

$26.4 billion

• Actual Average Cap Rate

5.05

4.55

4.96

6.15

6.26

6.04

• Average Gross Rent Multiplier

14.12

14.25

14.52

11.64

12.38

13.44

• Price per Square Foot

$256

$285

$296

$127

$125

$133

$208,523

$262,578

$240,794

$129,927

$127,746

$130,921

Average Rent Level

$1,900

$1,987

$2,059

$1,203

$1,253

$1,280

Annual Effective Rent Growth

5.61%

4.59%

3.16%

4.95%

4.14%

2.17%

Concession Percentage

–0.14%

–0.20%

–0.16%

–0.77%

–0.082%

–1.02%

Average Occupancy Rate

95.69%

95.82%

95.98%

94.49%

94.84%

94.54%

Total Apartment Sales Transactions Total Sales Volume

• Price Per Unit

Average Monthly Employee Wages** Apartment Building Permits Issued by total # of units (not buildings)**

$4,215

$4,153

$4,174

$3,765

$3,778

$3,864

2–4 Units

235

286

370

6,000

7,600

8,100

5+ Units

7,665

5,213

3,971

89,300

86,900

88,100

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: Axiometrics www.axiometrics.com Primarily 100 unit + properties

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

0.5%

1.7%

2.7%

–0.1%

0.9%

2.4%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

5.4%

5%

4.5%

5.4%

5.0%

4.5%

Source: U.S. Bureau of Labor Statistics Reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

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Marketplace

Data for the Apartment Investor

“You Only Have to Get Rich Once”

S

o goes the saying anyway. It’s a phrase commonly associated with stock and bond trading. A bit crass perhaps, but the statement’s subtext does evoke a certain sense of optimism: If you play your cards right an opportunity for financial success awaits that could provide meaningful rewards for a lifetime. Now, that concept may play well on Wall Street, but what about on Main Street where many apartment investors dwell? To the point, can you get rich in rental housing investing in 2017? In considering the question, let’s start with the obvious, which is that, as an overall asset class, apartments have been performing in stellar fashion. A few illustrations of multifamily prowess selected from the chart on the adjacent page: • The occupancy rate in Orange County was running at a powerful 96% at the conclusion of first quarter 2017, while nationwide the occupancy stood at 94.5%, still a respectable figure; • A key valuation metric, gross rent multiplier on 5+ unit apartments, came in at 14.52 for OC and 13.44 for the country as a whole, both robust figures indicative of strong investor appeal; note that GRMS on 2–4 units are typically even higher than on 5+ unit properties; • Average monthly rents in OC reached $2,059 in Q1 2017, up

13.6% from two years ago; the nationwide average was $1,280, a 6.4% upward move from Q1 2015; • And supportive of continued steady tenant demand for rental housing are the Q1 2017 unemployment figures of 4.5% both in Orange County and nationwide. A range of 4.6% to 4.8% is normally thought to be the sweet spot for maximum economic efficiencies; the current 4.5% rate is that much better for rental housing…less people out of work translates to more prospective tenants; and as this article goes to press (6 -10-17), May 2017 unemployment numbers for OC and the nation have both fallen to an even landlord friendlier 4.3% rate; These are among the factors that explain why apartments have been a strong performer in the modern, post-recession era…let’s call that 2012 forward. CoStar data reveals that the price per unit in Orange County from Q1 2012 to Q1 2017 rose from $163,524 to $240,794, a 47% increase; nationwide, price per unit in the same five-year period went from $92,515 to $129,927, a 40% increase. Indeed, these price jumps have made lots of apartment owners rich, including a boatload of moms and pops, many of whom had originally invested in the 1980’s and 1990’s, then road out the 2007 subprime mortgage July 2017

BY NICK LIEBERMAN

triggered real estate debacle, finally to be rewarded for their patience as apartment values came into full flower these past few years. But that was then. What about the next five years? Will today’s buyers — those acquiring units at 13.5 or more times annual gross scheduled income — see major appreciation in asset value over the next half decade? Not likely. However, this doesn’t mean that rental housing is an unworthy investment. On the contrary, apartments are extremely well positioned in the marketplace. Demographics suggest that stout demand for rental housing won’t slacken. Multifamily revenue streams are about as stable as cash flows get, with rent levels expected to climb given existing hefty demand for affordable housing. The problem for the mid 2017 buyer, of course, is that markets have come to realize just how wonderful apartments are, and the positives are now fully baked into prices. At this stage I see rental housing as a steady, if somewhat modest, cash flow producing investment that will hold relative value nicely through recessions and during inflationary periods and, additionally, comes with attractive tax benefits (at least for now). Today’s buyers will enjoy a decline-resistant asset and reap rewards over an extended holding period. Not a get rich quick plan, just a quality asset that will upgrade virtually all portfolios.

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37


2017 Summertime Sunset Cocktail Cruise Thursday August 3rd 2017 6:30pm – 8:30pm

Sponsored by the PSC Council Limited tickets available, please reserve your ticket(s) ASAP. $55 per ticket includes 2hr cruise, appetizers, water, tea and coffee. *Cash bar. * There is no on-site parking available. Public parking with quarters or mobile parking app: us.parkmobile.com

Hornblower South 2431 West Coast Hwy Newport Beach, CA 92663 For tickets please contact AAOC office 714.245.9500 525 Cabrillo Park Dr. Ste 125 Santa Ana, CA

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PR PERTY MAIN ENANCE Breakfast Improving Maintenance Performance When is the last time you evaluated the performance of your Maintenance Team? Do you know what image they are portraying? As an employer, you should be able to rely on your employees to be professional ambassadors for your company. Frank Alvarez of Buffalo Maintenance will help teach your Maintenance Team the importance of making a good impression and how to improve their job performance. Not only will your employees learn to work harder, they’ll learn how to work smarter! Send your Maintenance Team to learn the following: How to properly troubleshoot, inspect and document The difference between professional and non-professional performance How to be a better ambassador for your company

Industry Leader

Proudly Sponsored By:

CE SERVI T S E REQU

MAINT ENAN REPOR CE T

Frank Alvarez Buffalo Maintenance, Inc. Date:

Thursday, July 13, 2017

Time:

8:30–9:30 am

Location: AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 Cost:

Members — $20 Non-Members — $40

To Register: Call (714) 245-9500 or go online www.AAOC.com Reservations & Cancellations Require 72-Hour Notice

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

July 2017

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Apartment News

39


Where’s the Real Estate Market Going?

By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President

from Cash In on the Myths of Real Estate

E

veryone would love the answer to this question. There are lots of opinions, but no one knows for

certain. I, too, have my own take on what is going to happen. However, I also pre-

scribe to a long-held theory that has enabled me to achieve my personal wealth-building goals and, for the most

Popular Belief: Because of the rapid free flow of information, the established pattern of real estate cycles can no longer be used as a reliable predictor of market trends and timing. Bill’s Truth: Real estate cycles do exist and will continue to serve as an effective indicator of what is happening in any given market. A student of economics and markets for over 25 years, Phillip J. Anderson studied U.S. real estate land sales from 1800 forward and found that there is a definite 18-Year Real Estate Cycle at work. Anderson surmised that, based upon 19th Century economist David Ricardo’s Theory of Rent, the forces at play are so universal that the cycle is going to keep repeating. There may be minor variations, but the pattern is there. Anderson says he teaches you how to remember the future.

I

II

III

IV

7 Years

<1 Year

7 Years

4 Years 2 Years Winner’s Curse

1st upswing: return to growth

Mid-cycle slowdown

2nd upswing: the boom

Peak, crash and recovery

I charted my own 60 years of investing. Over the course of three cycles (from 1965 to 2015), I completed more than 60 transactions and, with the majority correctly timed to the cycles, I achieved an IRR of over 20% per year. Be aware also that different markets, particularly those in different geographic regions, may be in almost opposing phases of the cycle. This is what creates some very profitable arbitrage opportunities. Most importantly of all, there is also a Long Wave Cycle that runs approximately 54 years. This consists of three 18-year cycles. Each is similar, but with different intensities. The third cycle has more severe drops and inclines, yielding greater opportunities for profit or loss. Understanding both the 18-Year Real Estate Cycle and the Long Wave Cycle is the key for contrarianstyle real estate investors. This can be a game changer for your investment strategy. Cash In: Learn to recognize where the market is positioned both within the 18-Year Real Estate Cycle and the Long Wave Cycle, and be ready to take action.

Ask yourself, if you knew how real estate cycles worked, would you have an advantage over other investors? The answer is clear to me. 40

Apartment News

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part, avoid major pitfalls. My breakthrough moment came when I first learned about real estate cycles. I spent a lot of time reading and studying this concept. Although there are many forces at play and host of variables to be considered, understanding this concept is crucial. In fact, real estate cycles are one of my four top myths as covered in the first chapter of my book, Cash In on the Myths of Real Estate. So where are we in the current cycle? In my opinion, Orange County is nearing the end of the first seven-year period and our market is due for a reset. What does this mean to you? First, take note that the cycle is near or at a peak so be very careful about buying today. Don’t over-leverage and be ready to handle any cash-crunch issues should not just prices, but rental rates drop. If you are still seeking to add to your portfolio, the reset may create opportunities to exchange or purchase additional properties. So, setting aside some cash might be good idea. Even if you plan to do nothing, take the time to look at how the cycles might affect your legacy. With the recognition that a reset is apt to happen, now is the time to make sure that your properties are not over-encumbered and that there are sufficient reserves for major maintenance or repair expenses as well as any cash shortfalls due to higher vacancies or a need to reduce rental rates. Whatever your situation, understanding the real estate cycles gives you an all-important extra edge in your planning and decision-making — be it now or even a decade from now when we will be in the period we call the Two-Year Winner’s Curse. Next month I’ll address another key concept, compounding. About the Author: William R. Gorman, MBA and CCIM, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, who is a CPA and Broker; along with Randy Combs, MBA and Broker; plus Sonya Loera, Realtor.

Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out. The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office. PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place. Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place. Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process. Call today. Lee Hendrie President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338

July 2017

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41


Join Us On Safari this May

14-Day African Safari in Tanzania

This May 2018, members are off on a grand adventure to one of the most spectacular Safari destinations on the planet, Tanzania. This May 2018, membe This very special departure will bring members to experience sites that are legendary in the world of wildlife exploration. After an overnight in Amsterdam, and a flight to Kilimanjaro, we start in the Tanzanian Safari capital of Arusha. In the Lake Deluti Lodge above Lake Deluti, we experience a lush forested Tanzania. In the hands of one of the best Safari Companies in the region we embark on a short scenic flight from Arusha, deep into the heart of the Western Serengeti with exploring to include the famous Grumeti River and remarkable Seronera Valley, home to the largest concentration of animals in the region. Our home for the first two nights is the beautiful Mbalageti camp, a stunning camp overlooking the Ndoha Plains on the famous Western Corridor. We will spend 2 nights near the well-known Grumeti River exploring the best of the Ruwana Plain and the Western Corridor. After two amazing days we go big, and travel overland to the Central Serengeti and the legendary Seronera Valley and Makoma Hills area. There is simply no better place in Africa to see the large predators in action than the Seronera River Valley. We are not just exploring the area, we are staying for 4-nights right in the heart of the action at the stunning Kubu Kubu camp. Like Mbalageti, we will have semi-tented accommodation with views across the savannah you will not soon forget. We will stay put now and use Kubu Kubu as out home away from home as we branch out during the day to explore various areas of the Central Serengeti. Another resident of the area is the leopard with its tail twitching in the branches of the trees along the rivers and watercourses of Seronera Valley. After 4-nights before leaving the Serengeti for the Ngorongoro Conservation Area, we have a special permit allowing us to pass through the Nabi Hill Ranger Gate into the protected short grass plains of the Southern Serengeti. This is one of the areas you have seen on the National Geographic specials and home to one of the most iconic animals of Eastern Africa and the fastest land animal on earth, the Cheetah. Last time we were in this restricted area, we did not see one other safari vehicle all day. We continue East exploring on our way to the UNESCO World Heritage Site of Ngorongoro Crater. This is the world’s largest intact nonfilled volcanic crater in the world and due to the large lake which sits in the center, is home to 25,000 mammals and all the Big 5 in Africa. The rim of the Caldera is nearly 8000 ft. high and perched on the very rim is our home for the next 2 nights is out lodge. The near airplane views from the balconies into this spectacular wildlife arena will leave you in awe. On the way to Ngorongoro today, we will stop by a Masai Village, the tribe who are the stewards of this conservation area.

We will descend the winding road from the top of the ridge to the Crater floor, and you'll gradually emerge from the clouds and notice a steady shift in both temperature and scenery. Eventually the landscape melds into the tawny grasslands of the Crater floor. For as far as the eye can see, you will be surrounded by generously sized herds of all types of animals, all taking haven in what has been called "Africa's Garden of Eden." Gazelle and buffalo, wildebeest and zebra, elephant and even the rare black rhino live in concentrated numbers here. We will spend two night at Ngorongoro crater before heading overland back to Arusha. After enjoying dinner, some wonderful craft shopping and a wonderful day room to relax at the beautiful African Tulip Hotel, we return to Amsterdam for our second overnight in the city on the way home. We have some light touring in the Netherlands for the stop-over and a fabulous hotel location for some free time exploration as well.

As this is a Safari and the size of the camps is very limited, don’t wait to hold your space as we will be traveling with less than 25 members. There will be the rental property owners round-table on the tour and don’t forget to talk to your tax advisor about potential tax benefits of association travel. For more information, Visit www.Stewarttours.com / call 866-944-3036 14 Days : Very all-Inclusive! $7999pp + air

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Where else but at…

Medicine Cabinets

FOR ALL OF YOUR APARTMENT NEEDS

Hill Bros & Life Paint Decks (Magnesite & Concrete )

WE CARRY: 1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, planks, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

Wall Oven: Brown or Maytag

Gas or Electric 20”, 24”, 30”

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

COME ON DOWN TO SEE WHAT WE CARRY. 6420 Roland Street • Buena Park, CA 90621 Tel. (714)562-0800 • Fax (714)562-0707

Vertical Blinds (We customize to your opening onsite) Miniblinds (Aluminum or vinyl)

Vertical Mailboxes $35.35/door

Closet Doors: Vinyl or Mirrored

Cooktops: 24”, 30”, 36”

Dishwasher: 18” or 24” Hotpoint or Frigidaire Range Hoods: 24”, 30”, 36”, 42”

July 2017

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43


The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

“#1 REAL ESTATE TEAM IN ORANGE COUNTY” PER THE WALL STREET JOURNAL 4 UNITS - PLACENTIA - $1,325,000 PRIDE 4 plex on beautiful street near Cal State Fullerton. Built 1977. (1) 3 Bedroom & (3) 2 Bedrooms. Many recent upgrades. Call for set up.

WANT TO SELL YOUR APARTMENTS BUT DON’T WANT TO MANAGE MORE UNITS AND HATE PAYING TAXES? I HAVE A SOLUTION FOR YOU. MIKE THORNTON | REALTOR® | #1 APARTMENT AGENT IN O.C.* MICHAEL@STANFIELDREALESTATE.COM *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15. HÔM Sotheby’s International Realty and the HÔM Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. HÔM Sotheby’s International Realty is independently owned and operated. Sean CalBRE 01024996 Mike CalBRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.

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949.689.7587


A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Cummings Properties

New PSC Members

Heritage Villas Seniors Apartments — Pinnacle Krupoff Properties

2-1-1 OC 1505 E. 17th St. #108 Santa Ana, CA 92705-8520 Contact: Timothy McDaniel (714) 288-4007

Primo Fitness 1909 S. Susan Street Santa Ana, CA 92704 Contact: Kristen Marangi (714) 957-2765

CG Systems Inc. 1470 N. Hundley Street Anaheim, CA 92806 Contact: Christopher Blair (714) 632-8882

Shield Fire Proection 29391 Valerio Court Laguna Niguel, CA 92677 Contact: Matt Sather (949) 388-6556

Go-Staff, Inc. 8798 Complex Drive San Diego, CA 92123 Contact: Scott Crumine (858) 292-8562

The Liberty Company Insurance Brokers, Inc. 111 Pacifica, Suite 230 Irvine, CA 92618 Contact: Gary A. Wells (949) 682-3086

Marshall Property & Development MB&FL Wong Family Trust LLC Medawar & Co RE Services, LLC Real Estate Investment Associates LLC Oaks Property Management Voldman Properties Tucker Properties

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

Pinnacle Apartment Supply 22661 Lambert St. Lake Forest, CA 92630 Contact: Nick McCartney (949) 916-2150

V & S Carpet and Flooring 17208 Roseton Avenue Artesia, CA 90701 Contact: Kristen Marangi (714) 957-2765

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July 2017

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Featuring

Product & Service Council Member:

The spring of 1958 was monumental for a favorite amenity now found in the common areas of many apartment complexes…it was then that a young gas engineer, while lighting the charcoal grill for a Friday night Barbeque, first came up with the idea of a gas grill. A couple of days later, after taking the grid out of his wife’s oven, the log lighter out of his fireplace, and a bunch of lava rock out of his garden that he invented an product that has changed the way we look at our backyards forever! Eight years later he left a secure job with a public utility and headed west to start a wholesale distributing company known today as AEI Corporation. He had given the idea of a gas grill to a young entrepreneur making gas lamps under the Charmglow name, who took the rough prototype, refined it, and started manufacturing grills in the early 60’s. One of AEI’s first customers was Oakwood Garden Apartments who felt that a gas grill would be a great amenity for their residents. Their idea of using this amenity proved to be a good one as quality gas grills have become a standard on almost all Multi-Family complexes across the country today. Although the product has evolved since the early 1960’s into a much broader offering, the idea has remained the same… provide an appliance that allows people living in apartments to enjoy the fun of outdoor cooking, while keeping the smoke and mess away from their homes. Soon after opening the doors at AEI, Phil Arnold was approached by a local manufacturer who had just invented

46

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and produced the first ever patio heater using infrared technology named SUNGLO. He was a great gas engineer, and a very capable manufacturer, he wanted AEI to help with his sales efforts. In additional to distributing gas grills and gas lamps, Phil Arnold became the first ever distributor of Patio Heating Equipment. Today AEI continues to support the Multi-Family market, with products specifically designed to standup to the demands of constant use by many families living in apartments throughout the country. AEI manufacturers the PGS line of grills that include unique features such as one hour gas timers…so grills are never left on all night long, lazer etched control panels that insure how often grills are cleaned the operating instructions will always be there, and even theft proof control knobs to ensure resident don’t take the knobs off grills early in the morning to insure that they will have a grill later that day! AEI offers a full variety of price points; mounting options…even materials that their gas grills are constructed of. Over the past 51 years, AEI has established itself as a great resource to the Multi-Family market in providing design assistance for the grilling and heating aspects of common areas, great products, after installation support and parts for virtually any product ever sold. For additional information about AEI’s products, please visit their website at www.aeicorporation.com


PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Accounting Services Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Accounting Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

Apartment Market Research Data

Air Conditioning & Heating

HUD consultant, landlord incentives for Section 8, Education workshops

The fastest growing property management software in the industry

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 48

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Antimicrobial Services Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

July 2017

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Product & Service Council continued from page 47

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Apartment/Student Housing

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Text messaging services to help communicate with your customers.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Appliances Sales, Service & Leasing

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

#1 nationwide provider of information and advertising services.

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com

Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 RentPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com

PAVING COMPANY, INC. • Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

Apartment News

Appliance rentals and purchase solutions for properties and residents. See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

July 2017

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

License #0462338

48

American Appliance Rentals Rodrigo Cardenas 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 rodrigo@rentafridge.com — www.rentafridge.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

IS THE WORLD MOVING TOO FAST FOR YOU?

• Asphalt Overlays • New Installations • Seal Coating

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.


Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Appraisal

Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Business litigation, real estate law landlord/tenant and healthcare issues.

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Assistance in avoiding capital gains taxes on sale.

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 50

Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Attorneys Barth Calderon, LLP Matt Evans 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 matt@barthattorneys.com Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

July 2017

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Product & Service Council continued from page 49

H.G. Long and Associates—FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com Attorney owned and operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Ruzicka, Wallace & Coughlin, LLP Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

Bath Renovations

David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Apartment Turnover Specialists.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Eviction Attorneys.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Boiler Systems

Complete kitchen and bath restoration and refinishing company.

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

See the Advertisers Index on Page 72 for the location of our ad.

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

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Apartment News

www.aaoc.com

A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

July 2017


Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

Carpentry

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Water Heater/boiler service and installation.

Buying Group NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 52

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Cabinets Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net

Overlooking these issues will cost you more in the long run. You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

714-538-3330 CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

July 2017

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Product & Service Council continued from page 51

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

Carpet Sales & Service Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

See the Advertisers Index on Page 72 for the location of our ad.

Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.

Cleaning Service

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Coin-Operated Laundry Equipment

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

We are a full service company specializing in interior renovations and unit turns.

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Apartment News

We are a full service company specializing in interior renovations and unit turns.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

July 2017

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

See the Advertisers Index on Page 72 for the location of our ad.

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.


WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Collections Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Attorney owned and operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.

Commercial Patio Heaters AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.

Communications RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221
brian@touchpoint365.com — www.touchpoint365.com

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Concrete Maintenance & Repair

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

General Contractor.

Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

Parking lot maintenance.

Construction Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Parking lot maintenance.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Consulting

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

AR Capital Plans Sean Andersen 27702 Crown Valley Pkwy., Suite D-4 #103 Ladera Ranch, CA 92694 (949) 481-0421, Fax (949) 481-0516 sandersen@reservestudy.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Provide capital plans for multiunit housing, churches and schools.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Outsourced accounting, tax credit and management consulting.

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

July 2017

www.aaoc.com

Product & Service Council — continued on page 54

Apartment News

53


Product & Service Council continued from page 53

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

NEXT LEVEL Property Solutions, LLC Marie Kaplan 12223 Highland Ave., Ste. 106-103 Rancho Cucamonga, CA 91739 (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com

We are a full service company specializing in interior renovations and unit turns.

Deck Coatings, Magnesite Repairs, Waterproofing A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Countertops


Advising clients with acquisition and dispositions of their apartment units.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Laminate, quartz & granite available. No job too small.

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Apartment Turnovers and Maintenance

We offer a wide range of full-scope residential rehab, repair, and construction services that can be customized to meet your needs. • Shower enclosures • Masonry • Crown molding • Vanities & sinks • Light fixtures • Baseboards • Countertops • Plumbing • Cabinetry • Window installation • Painting • And more! • Tile/wood flooring • Drywall • Carpet/linoleum • Electrical Free Estimates. Fully Insured. Thank you for your great work on our apartments before we put them up for sale. Your work was top notch and you got everything done in the time frame we needed. — Cynthia E., AAOC Member You were a pleasure to work with. The job you did on my fascia was perfect. Thank you. — Dale S., AAOC Member

54

Apartment News

www.aaoc.com

July 2017

Call Paul at

1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com


Doors & Windows Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Electric Vehicle Products

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Appliance rentals and purchase solutions for properties and residents. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electric wiring & installation of car charges & charging stations.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

American Appliance Rentals Thomas Hogue 14252 Culver Drive, Ste. 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Product & Service Council — continued on page 56

COMMERCIAL

L AUNDRY

SOLU TIONS

See the Advertisers Index on Page 72 for the location of our ad.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

ur o Y e v Sa

s r e t r a u Q for the

n u F

f f u St

Electrical Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Your residents can use credit/debit or smart cards in our state-of-the-art digital laundry centers, and save their coins for the fun things in life. Our solutions don’t just drive resident retention and support smoother operations; they provide competitive revenue sharing and peace-of-mind.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Visit

CSCSW.com

or call Chris Wilson 800.954.9000 x54330 chrisw@cscsw.com

July 2017

www.aaoc.com

Apartment News

55


Product & Service Council continued from page 55 Energy Management Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Environmental Consulting & Training

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Evictions 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Apartment News

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

56

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor
PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Attorney owned and operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

July 2017

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Fencing & Gates Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fire & Flood Restoration A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.


Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shireldfireprotection.com — www.shieldfireprotection.com NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance

Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Apartment Turnover Specialists.

V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Furniture Rental

Manufacturer of Demand Controls For Domestic Hot Water Systems.

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Furniture rental for residents.

General Contractor.

Garage Doors

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

See the Advertisers Index on Page 72 for the location of our ad.

General Contractor A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Product & Service Council — continued on page 58

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Urban Surfaces Cynthia Bozarth 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 cynthia@urbansurfaces.com — www.urbansurfaces.com Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Flooring Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Fax (562) 430-0693

July 2017

www.rayrobertsrealty.com

www.aaoc.com

Apartment News

57


Product & Service Council

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

continued from page 57 Handyman

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes

See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

We help homeowners defer or reduce capital gains taxes.

Insurance

Provide insurance consulting & coverage.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

See the Advertisers Index on Page 72 for the location of our ad.

Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Independent insurance brokerage representing commercial building owners and operators.

Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Nelson & Associates, LLC Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

We are the leading screening and risk management provider for the multifamily industry.

Palm Trinity Insurance Services Inc. Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

We provide the best insurance services for Apartment Owners in California.

58

Apartment News

www.aaoc.com

July 2017


PHD Insurance Brokers, Inc. Kevin L. Hendrie 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 KHendrie@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Sarah Atkinson Insurance Agency Inc. Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com Providing insurance and financial services.

The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com

Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 72 for the location of our ad.

Internet Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Multifamily brokerage and advisement services.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Janitorial Services

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

See the Advertisers Index on Page 72 for the location of our ad.

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Junk Removal

Landscapes/Hardscapes

Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com

Forever Lawn Pacific Coast Denise Karmie 2763 Enclave St NW Uniontown, OH 44685 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc

Kitchen Renovations

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Sales and installation of synthetic turf products.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

#1 nationwide provider of information and advertising services.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

We are a full service company specializing in interior renovations and unit turns.

Lending Institutions CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 60

ELIMINATE TRIP HAZARDS

Concrete grinding costs up to 90% less than concrete replacement.

Before

After

Sidewalk trip hazards

Surface preparation

Raised cracks

Line removal

Humps in floors

And more!

Curb/Gutter

Call now for a free sidewalk evaluation.

800.922.2488 SaberFoundations.com Contractor License: 826234

July 2017

www.aaoc.com

Apartment News

59


Product & Service Council

Lighting

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

continued from page 59

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

See the Advertisers Index on Page 72 for the location of our ad.

Chase Multifamily Lending Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com Citizens Business Bank Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Interior/exterior lighting installation, maintenance & service.

Mailboxes Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Business Banking, Apartment Loans/Commercial Loans.

Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Maintenance, Repairs, Products

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

• 5+ units

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Barbecue cleaning, repair, maintenance and replacement

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

“Depend on us”

See the Advertisers Index on Page 72 for the location of our ad.

Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

60

Apartment News

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems. See the Advertisers Index on Page 72 for the location of our ad.

www.aaoc.com

July 2017

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Marketing Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

Mold Remediation American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.


Online Rent Payment RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com Providing the most rent payment options in the industry.

Ornamental Iron Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Parking Enforcement

Paint Sales & Service

Patrol Services

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Heat treatment equipment & training for bedbugs.

Full service parking permit management solution. We issue the permits!

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.

Parking

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

See the Advertisers Index on Page 72 for the location of our ad.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com Western Exterminator Gaynelle Garner 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Photography

Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

Tim Krueger Photography Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com — www.timkruegerphotographer.com

Plumbing, Contractors & Supplies California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Commercial and residential pest control.

Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Product & Service Council — continued on page 62

RASH YAMBO DECKING & STAIRS

See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Over 25 Years Experience

Painting & Waterproofing of: Pre-Cast Stairways • Metal Staircases Magnesite & Fiberglass System Decks • Stairs • Balconies Swimming Pool Decks • Metal Railings • Metal Posts Fully Insured • Lic.# 804656

Free Estimates

800-677-6168 July 2017

www.aaoc.com

Up to 10 Years Guaranteed

Apartment News

61


Product & Service Council

Property Management

continued from page 61

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Power Washing Advanced Powerwashing Jo Pledge 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 jopledge@ceilingease.com — advpowerwashing.com

Power washing of walkways, dumpsters, parking areas, trash chutes.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Full service property management provider for 16+ units.

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LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com
 We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.

Monterey Group Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777

Product & Service Council — continued on page 64


NEW Stain Resistant Carpet

1

Vinyl Planks from

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New Pad $ 15 Includes and Installation

$ 15 (material only)

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Laminate Flooring from

sq. ft.

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sq. ft.

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Many Other Selections for Residential and Commercial Carpet at the Same Low Price

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Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

July 2017

www.aaoc.com

Apartment News

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Product & Service Council

Property Management Staffing & Training

continued from page 62

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

15+ years of experience in managing multi-family and senior apartments.

Property Management Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Full service parking permit management solution. We issue the permits!

RokitNow Bhavin Patel
26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

Text messaging services to help communicate with your customers.

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Rain Gutters Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Apartment News

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Real Estate/Investments

We help homeowners defer or reduce capital gains taxes.

See the Advertisers Index on Page 72 for the location of our ad.

2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 tmcdaniel@211oc.org — www.211oc.org

HUD consultant, landlord incentives for Section 8, Education workshops

64

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

www.aaoc.com

July 2017

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.


Marcus & Millichap Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for

the location of our ad.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Reconstruction A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Product & Service Council — continued on page 66

Put 20 Years of Property Management Experience to Work for You • All-inclusive property management includes minor repairs & unit rental service

4 UN

ITS —

SAN

TA A N

A

• Vacant units made rent-ready in 7 days • All monthly & annual statements prepared by our in-house C.P.A. • Routine inspections performed to prevent large repairs “Thank you for getting our unit rented before it was even rent ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.” — Barbara C., AAOC Member

Paul Rosow

Real Estate Broker CA BRE # 01205240

800-541-1962

3151 Airway Avenue, Ste M1 Costa Mesa, CA 92626

paul@southcoastrealestatebroker.com

www.southcoastrealestatebroker.com July 2017

www.aaoc.com

Apartment News

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Product & Service Council

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

continued from page 65

Rent Payment Services RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

Roofing systems for residential and commercial property for over 30 years.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Providing the most rent payment options in the industry.

Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.

Resident Screening On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com TransUnion Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com

TransUnion offers resident screening and analytics to multifamily operations

Roofing Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Tax & Financial Planning

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Security Services

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Provide visible security patrol for multifamily housing.

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

See the Advertisers Index on Page 72 for the location of our ad.

ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

See the Advertisers Index on Page 72 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562, Fax (800) 819-7892 Scott@go-staff.com — www.go-staff.com The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Staffing Service

Assistance in avoiding capital gains taxes on sale.

We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Telecommunications Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

1031 Exchanges H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Serving O.C Coin-op Over 25 Years! • OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

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Westminster, CA

www.aaoc.com

714.897.4342

July 2017

www.acelaundry.com

We help homeowners defer or reduce capital gains taxes.


Towing

Utilities & Sub Metering

Video Commercials

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Towing company with 4 locations in Orange County.

Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org SoCalGas Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Video Surveillance C.G. Systems, Inc. Christopher Bair 1470 N. Hundley Street Anaheim, CA 92806 (714) 632-8882 Christopher@cgsystemsinc.com — www.californiagate.com

Gates & Automation, Access Control, CCTV, Low Voltage and Visitor Management Solutions

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Waste & Recycling

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Product & Service Council — continued on page 68 Community Association Specialists Competitive Prices Same Day Installations Unparalleled Customer Service Superior Craftsmanship

Sondance Painting

A+ Rated Member of the Better Business Bureau

866-788-3646 www.republiccompanies.com

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST GARAGE DOORS | WINDOWS | PATIO DOORS | ENTRY DOORS

562

926-7138

July 2017

LIC. #828563

• 949

www.aaoc.com

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Product & Service Council continued from page 67 Water Heaters California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Windows & Doors

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

See the Advertisers Index on Page 72 for the location of our ad.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Water heater repair and replacement including residential, tankless, and commercial.

See the Advertisers Index on Page 72 for the location of our ad.

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Water Heater/boiler service and installation.

Waterproofing Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692
 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Website Development/Online Advertising Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

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www.aaoc.com

July 2017

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Run Credit Checks via the Internet 24/7 and save up to $5.50 per applicant! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500


ARE YOU LOOKING FOR

QUALITY, SAFETY & PERFORMANCE?

A40 on Stainless Pedestal and Rugged Cast Aluminum Patio Base

Over the years, we’ve often been told by unhappy property managers that their community grills have been used in the evening and left on all night. Our solution? The S27T, S36T and A40T. They all feature the PGS FuelStop® - our exclusive, built-in mechanical one-hour gas flow timer that shuts off the gas supply after one hour of use. Combine this great feature with our commitment to producing highly efficient burner systems, our use of materials that get the heat to the cooking grids quickly, and the result is the ultimate “green” Performance Grilling System! PGS grill materials, chosen to last, keep our grills on the patio and not in a landfill.

Additional Models and Configurations Available. Available in Natural Gas and Propane Fuels. We stock all PGS replacement parts. One Year Parts Warranty on T Series.

PGS FuelStop® One-Hour Gas Flow Timer

S27TNG with S27NPED Pedestal Base

S36T with SS Door Kit

Laser Etched Control Panels, Theft Proof knobs and Series 304 Commercial Grade Stainless Steel used in all Legacy Models.

DEFINING THE OUTDOOR GRILLING & COMFORT HEAT EXPERIENCE SINCE 1966

S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers

2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com

July 2017

www.aaoc.com

Apartment News

69


ADVERTISERS’ INDEX

Category

See page 72 for alphabetical listings

PAINT SALES & SERVICE

Rash Yambo Decking & Stairs...............................61

SERVICES ENVIRONMENTAL SERVICES

S M Painting Corp.......................................................28

American Environmental Specialists..................35

Sondance Painting.....................................................67

Coastal Risk Management......................................10 Wesierski & Zurek, LLP..............................................50

AIR CONDITIONING & HEATING

CARPETS

JM Air Conditioning & Heating............................16

Carpet Crafts.................................................................63

APPLIANCES—REPAIRS, PARTS, RENTALS

ENVIRONMENTAL CONSULTING & TRAINING

Coastal Risk Management......................................10

Home Depot PRO.......................................................21 ORCO Apartment Suppy.........................................43

ESCROW & EXCHANGE

Safe Harbor Exhange, Inc........................................18 EVICTIONS

Block & Associates......................Inside Back Cover

PEST CONTROL

Access Exterminator Service..................................26 Coastal Risk Management......................................10 Lloyd Pest Control......................................................15 PLUMBING, CONTRACTORS SUPPLIES

American Appliance Rentals.................................45

R&B Wholesale Distributors, Inc. .......Back Cover

Brennan Law Firm.......................................................31

Aarow Drain & Plumbing........................................72

Home Depot PRO.......................................................21

V & S Carpet and Flooring Services....................23

Duringer Law Group, PLC.......Inside Front Cover

California Rooter & Plumbing................................29

CARPET CLEANING

Fast Evict Law Group..........................................Insert

ORCO Apartment Suppy.........................................43

V & S Carpet and Flooring Services....................23

Steven D. Silverstein, Law Office..........................72

PORCELAIN REFINISHING

Wesierski & Zurek, LLP..............................................50

Bath Crafters..................................................................18

Lin-Ed’s Appliance Service & Repair...................47 ORCO Apartment Suppy.........................................43 R&B Wholesale Distributors, Inc. .......Back Cover

CLEANING SERVICES

V & S Carpet and Flooring Services....................23

APPRAISALS/VALUATIONS

COIN-OPERATED LAUNDRY EQUIPMENT

Lee Walker Appraisals.................................................8

ACE Commerical Laundry Equipment, Inc......66

ASPHALT SALES & SERVICE

CSC Service Works......................................................55 National Service...........................................................50

FENCING & GATES

Alertt Access Gate Controls....................................28 Buffalo Maintenance, Inc.........................................19 FIRE & FLOOD RESTORATION

Coastal Risk Management......................................10 FLOORING, REPAIRS, TILE

PROPERTY MANAGEMENT

JLE Property Management Inc.............................25 Prestige Property Management...........................10 ProActive Realty Investments Inc........................14 Roberts Management & Investments...............57

C & C Paving Company, Inc....................................48

WASH Multifamily Laundry Systems....................9

ATTORNEYS

COLLECTIONS

Buffalo Maintenance, Inc.........................................19

Block & Associates......................Inside Back Cover

Carpet Crafts.................................................................63

RAIN GUTTERS

Duringer Law Group, PLC.......Inside Front Cover

V & S Carpet and Flooring Services....................23

Argos Home Systems..................................................7

FastEvict.com Law Group.................................Insert

GATED ENTRIES

Out of the Gutter .......................................................49

Duringer Law Group, PLC.......Inside Front Cover

CONCRETE MAINTENANCE & REPAIR

Alertt Access Gate Controls....................................28

REAL ESTATE INVESTMENTS

H.G. Long & Associates —

C & C Paving Company, Inc....................................48

HANDYMAN

CBRE..................................................................................30

Fast Evict Law Group..........................................Insert

CONSTRUCTION

South Coast Construction & Repair....................54

Hom Sotheby’s International Realty —

Brent Collins Construction......................................22

HEATING & AIR CONDITIONING

The Stanfield Group...................................................44

Buffalo Maintenance, Inc.........................................19

JM Air Conditioning & Heating............................16

Block & Associates......................Inside Back Cover Brennan Law Firm.......................................................31

Steven D. Silverstein, Law Office..........................72 Wesierski & Zurek, LLP..............................................50

INSURANCE

CONTRACT SERVICES

BATHROOM RENOVATIONS

Saber Geotechnical Construction Solutions....59

South Coast Construction & Repair....................54

DECK COATINGS, MAGNESITE REPAIRS,

BATHTUB REFINISHING

WATERPROOFING

Brent Collins Construction......................................22

Bath Crafters..................................................................18

Buffalo Maintenance, Inc.........................................19

BBQ & GRILL SERVICES

Rash Yambo Decking & Stairs...............................61

AEI Corporation...........................................................69 BLINDS

Brent Collins Construction......................................22

DECKING

Farmers Insurance — Theresa Simes Agency.............................................45 PHD Insurance Brokers, Inc.............................41, 48 KITCHEN RENOVATIONS

South Coast Construction & Repair....................54 LEAK DETECTION

California Rooter & Plumbing................................29 LENDING

South Coast Real Estate & Property Mgmt......65 The Management Works.........................................35

Marcus & Millichap.....................................................71 ProActive Realty Investments Inc........................14 South Coast Real Estate & Property Mgmt......65 SVN/Vanguard Investment Properties................6 W. R. Gorman................................................................35 ROOFING

Home Depot PRO.......................................................21 McCarthy Roofing.......................................................51 McCormack Roofing..................................................27

All Proof Decks.............................................................68

American First Credit Union...................................58

Royal Roofing..................................................................7

DOORS, WINDOWS

Bona Fide Mortgage..................................................60

SECURITY SERVICES

Apex Window Decor.................................................22

California Replacement Windows.......................33

Chase/Scott Schweer..................................................2

Alertt Access Gate Controls....................................28

BOILER SYSTEMS

Republic Windows & Doors...................................67

MAIL BOXES

STAFFING SERVICES

DRAINS

ORCO Apartment Suppy.........................................43

The Liberty Group......................................................16

Debinaire Co.................................................................52

Aarow Drain & Plumbing........................................72 CABINETS/REFINISHING

California Rooter & Plumbing................................29

Brent Collins Construction......................................22

DRAPERIES/BLINDS/WINDOW COVERINGS

South Coast Construction & Repair....................54

Apex Window Decor.................................................22

The Cabinet Depot.....................................................14

DRYWALL

CARPENTRY

Brent Collins Construction......................................22 Buffalo Maintenance, Inc.........................................19

70

R&B Wholesale Distributors, Inc. .......Back Cover

Apartment News

R&B Wholesale Distributors, Inc. .......Back Cover MAINTENANCE, REPAIRS, PRODUCTS

Brent Collins Construction......................................22 Buffalo Maintenance, Inc.........................................19 R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION

WATER HEATERS

California Rooter & Plumbing................................29 Debinaire Co.................................................................52 Home Depot PRO.......................................................21 ORCO Apartment Suppy.........................................43

American Environmental Specialists..................35

WINDOWS

Brent Collins Construction......................................22

ORNAMENTAL IRON

California Replacement Windows.......................33

ELECTRICAL

Alertt Access Gate Controls....................................28

Home Depot PRO.......................................................21

Buffalo Maintenance, Inc.........................................19

Brent Collins Construction......................................22

Republic Windows & Doors...................................67

www.aaoc.com

July 2017


Newport Beach Top Multifamily Agents

Tyler Leeson

Greg Bassirpou

Mark Bridge

Sheil Stampwala

David Yeh

First Vice President Investments Top Agent | MultiFamily

Vice President Investments MultiFamily

President Investments MultiFamily

Senior Associate MultiFamily

Senior Associate MultiFamily

Anthony Brown

John Susank

Drew Holden

Kurt Hediger

Shane McConnell

Associate MultiFamily

Vice President Investments MultiFamily

Associate MultiFamily

Associate MultiFamily

Senior Associate MultiFamily

Marcus & Millichap Real Estate Investment Services, Newport Beach is the industry leader in Orange County. Our highly skilled agent roster closed over 5000 units in Southern California in 2016. Our range in the marketplace allows us to provide brokerage expertise to investors seeking 5 units to 500 unit investment properties. We can assist

Hap Knowles

Jon Mitchell

Associate MultiFamily

Vice President Investments MultiFamily

any real estate investor regardless of your current investment criteria. Our sub-market information is accurate, up-to-date, extremely useful, and FREE! Reach out to one of our investment professionals for a 2017 investment outlook.

Bob Osbrink | Regional Manager Jon Giannola | Sales Manager

www.marcusmillichap.com (949) 419-3200

19800 MacArthur Boulevard, Suite 150 Irvine, CA 92612

Licensed by the California Bureau of Real Estate

Apts Magazine Top 10.indd 1

July 2017

www.aaoc.com

1/9/17 8:47 AM

Apartment News

71


DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 45 Years Experience Serving Orange County St. Cont. Lic. #730851

“Pest Control”

fAST eVICTIONS Orange County

Basic Fee Filing Fee Process Server Writ Sheriff Total

$150.00 260.00 85.00 30.00 145.00 $670.00

L.A. County

(uncontested no appearances)

$150.00 240.00 50–125.00 25.00 145.00 $610.00** $690.00*

*$200.00 additional if contested **$225.00 and up if contested

STEVEN D. SILVERSTEIN Attorney at Law

14351 Redhill Ave., Suite G Tustin, California 92780 Evictions processed in Orange, L.A., Riverside & San Bernardino Counties

(714) 832-3651 fAX (714) 832-7781

www.stevendsilverstein.com evictions@stevendsilverstein.com

72

Apartment News

ADVERTISERS’ INDEX

Alphabetical

See page 70 for category listings

Aarow Drain & Plumbing...........................................72

JM Air Conditioning & Heating...............................16

Access Exterminator Service.....................................26

Lee Walker Appraisals....................................................8

ACE Commerical Laundry Equipment, Inc.........66

Lin-Ed’s Appliance Service & Repair......................47

AEI Corporation..............................................................69

Lloyd Pest Control.........................................................15

Alertt Access Gate Controls.......................................28

Marcus & Millichap........................................................71

All Proof Decks................................................................68

McCarthy Roofing..........................................................51

American Appliance Rentals....................................45

McCormack Roofing.....................................................27

American Environmental Specialists.....................35

National Service..............................................................50

American First Credit Union......................................58

ORCO Apartment Suppy............................................43

Apex Window Decor....................................................22

Out of the Gutter ..........................................................49

Argos Home Systems.....................................................7

PHD Insurance Brokers, Inc................................41, 48

Bath Crafters.....................................................................18

Prestige Property Management..............................10

Block & Associates.........................Inside Back Cover

ProActive Realty Investments Inc...........................14

Bona Fide Mortgage.....................................................60

Rash Yambo Decking & Stairs..................................61

Brennan Law Firm..........................................................31

R&B Wholesale Distributors, Inc. ..........Back Cover

Brent Collins Construction.........................................22

Republic Windows & Doors......................................67

Buffalo Maintenance, Inc............................................19

Roberts Management & Investments..................57

C & C Paving Company, Inc.......................................48

Royal Roofing.....................................................................7

California Replacement Windows..........................33

Saber Geotechnical Construction Solutions......59

California Rooter & Plumbing...................................29

Safe Harbor Exhange, Inc...........................................18

Carpet Crafts....................................................................63

S M Painting Corp..........................................................28

CBRE.....................................................................................30

Sondance Painting........................................................67

Chase/Scott Schweer.....................................................2

South Coast Construction & Repair.......................54

Coastal Risk Management.........................................10

South Coast Real Estate & Property Mgmt.........65

CSC Service Works.........................................................55

Steven D. Silverstein, Law Office.............................72

Debinaire Co....................................................................52

Stewart Tours...................................................................42

Duringer Law Group, PLC..........Inside Front Cover

The Cabinet Depot........................................................14

Farmers Insurance —

The Liberty Group.........................................................16

Theresa Simes Agency................................................45

The Management Works............................................35

FastEvict.com Law Group....................................Insert

SVN/Vanguard Investment Properties...................6

Hom Sotheby’s International Realty —

V & S Carpet and Flooring Services.......................23

The Stanfield Group......................................................44

W. R. Gorman...................................................................35

Home Depot PRO..........................................................21

WASH Multifamily Laundry Systems.......................9

JLE Property Management Inc................................25

Wesierski & Zurek, LLP.................................................50

www.aaoc.com

July 2017


Tenant Eviction Unlawful Detainer

125

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com


&

WHOLESALE DISTRIBUTORS, INC.

ONTARIO • HAYWARD • PHOENIX

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source. Contact R&B Wholesale Distributors for all your appliance needs!! • Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers

2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com

July 2017 Apartment News Magazine