June 2017 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVII

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June 2017

PR PERTY MAIN ENANCE Breakfast CE SERVI T ES REQU

MAINT ENAN REPOR CE T

See Page 39

In this issue: April General Membership Meeting Recap.......................................................... 18 April Property Management Forum Luncheon Recap.......................................... 22 Be Wary, Tenants Can Forge Their Own Credit Report.......................................... 24 The Business of Selling........................................................................................ 26 How to be Business Friendly................................................................................ 30 5 Ways to Better Manage Your Time While Managing a Community .................. 34 Nobody Does It Better from Cash In on the Myths of Real Estate.......................... 40

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LVII

• June 2017

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 President’s Message — Grow with AAOC Education

7 6th Annual Multifamily Forum — Southern California

6 Executive Director Report/ Lou’s News

13 Apartment Maintenance & Repair Series 17 NAA Education Conference & Exposition

8 Sacramento Report

19 Fair Housing Seminar 36 AAOC’s Legal & Operational Forms Collection on USB or CD

10 Legal Corner — Questions and Answers

38 AAOC’s Legal & Operational Forms

14 Dear Maintenance Men

39 Property Maintenance Breakfast

45 Welcome New Members 46 PSC Corner — The Liberty Group

Features 18 April General Membership Meeting Recap

47 Product & Service Council Members’ Buyer’s Guide

22 April Property Management Forum Luncheon Recap

70 Advertisers’ Index — Category

24 Be Wary, Tenants Can Forge Their Own Credit Report By Becky Bower

72 Advertisers’ Index — Alphabetical

26 The Business of Selling By Jason Sherr 30 How to be Business Friendly By Nancy Friedman 34 5 Ways to Better Manage Your Time While Managing a Community

By Elaine Simpson

40 Nobody Does It Better from Cash In on the Myths of Real Estate

By William R. Gorman

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

June 2017

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Apartment News

1

Closing on promises every day.

T E A M Maggie Shubat Client Specialist

Robert Taylor Client Specialist

S C H W E E R Scott Schweer Client Manager

Cooper Dodd Client Associate

Stephanie Bologna Client Associate

Scott Schweer serving Southern California apartment owners for the past 20 years Call (888) 587-7548 or visit www.chase.com/m-scottschweer Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Terms and conditions subject to commitment letter. Š 2017 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A., Member FDIC. 322854

2

Apartment News

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June 2017

Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Se rvice Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President

Craig Kirkpatrick Alan Dauger Michael Chew

n n

Nicholas Dunlap Tim Gorman James Wohrman Rick Roshan Nicholas Dunlap

Directors n n n n

Frank Alvarez Julia Araiza Vicki Binford Tom Cummings Stephen C. Duringer, Esq.

n n n n n

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

13 — Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

15 — Fair Housing Seminar Thursday, 9:00 am–12:00 pm, AAOC Offices, See Page 19

20 — General Membership Meeting Tuesday, 7:00–9:00 pm, Embassy Suites, See Page 5

JULY 4 - 4th of July Holiday Tuesday, Office Closed

11 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

13 - Property Maintenance Breakfast Thursday, 8:30–9:30 am, AAOC Offices, See Page 39

AUGUST 3 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

8 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices

10 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

17 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

22 - Workplace Harassment Training Tuesday, 9:00–11:00 am, AAOC Offices

BOARD OF DIRECTORS

n

JUNE

n n

n

Dale Hayden Jerry L’Ecuyer Nick Lieberman Jim Loftus John Tomlinson Robert C. Shaw Robert B. Thompson Dean Zarkos

24 - Basic Apartment Maintenance & Repair Series Wednesday, 9:00 am–1:00 pm, AAOC Offices, See Page 13

Interested in Legislative Affairs?

Your AAOC Legislative Committee is looking for three new volunteers.

Please send Executive Director Lou Penrose (lou@aaoc.com) a brief email introducing yourself and summarizing your past involvement in Legislative Advocacy (if any) and you will be called for an in-person interview with the committee.

Now, more than ever, AAOC is in need of volunteers to read bills, attend committee meetings and city council hearings to help advocate on behalf of our industry.

June 2017

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PRESIDENT’S MESSAGE C raig K irkpatrick

Grow with AAOC Education

F

or decades now, AAOC has prided itself in pioneering and offering great education classes, courses, meetings and workshops! It’s up to us as owners and managers, however, to educate ourselves by taking advantage of the myriad programs that our association offers. In the 80’s I was at a seminar when the speaker related how an elderly gentleman attended almost every course he offered. When he asked him why, the gentleman replied, “If I’m ripe I’m afraid I can only rot, but if I’m green I’ll grow!” Isn’t that true with us in general as well as pertaining to the industry we’re in? However, there are other incentives for us to stay current: like lawsuits and fair housing problems.

Nicholas Dunlap and I were members of the OC Fair Housing Board for several years and it was obvious to us that most of their litigations were due to an owner or manager not being up to date with current law.

How many times have we heard

Attorney Steve Duringer say and write that good screening procedures and forms could eliminate 90% or more of our tenant problems? Do you know the four primary criteria in order to select the best and most qualified tenant for your property? In May, AAOC held a seminar titled “Rental Housing Process”. This is important and will be offered again.

Future events include the following: RUBS — (June 20) RUBS stands for Ratio Utility Billing System. Have you ever thought passing through unmetered utility costs to residents might make them more concerned with water and power usage? This will be a 45-minute discussion of pros, cons, and how-to’s.

At the April Membership meeting Richard Albrecht, an estate-planning attorney, spoke about many topics related to trust and estate planning.

Estate Planning leads me to mention our Legacy program: LEGACY — (August 16) AAOC will

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

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Apartment News

714-744-1074 www.leewalkerappraisals.com

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June 2017

offer a two-hour limited-attendance panel workshop on preparing to pass properties to a new generation.

Harassment — (August 22) learn how to avoid the growing number of expensive workplace harassment suits.

Don’t think you’re an “employer”? If you reimburse a manager, maintenance tech, “representative”, or even a contractor, you are an employer at risk of a suit and, even if you act in good faith, failure to educate yourself about your responsibilities will be used against you should you be sued. This class also meets California’s requirement that employers of 50 or more people (in any capacity, including contractors) put all supervisors through an anti-harassment course every two years.

Of course there are many more chances to educate ourselves but I’ll let you see for yourself. Every edition of the Apartment News lists a calendar of events listing educational and other events. Please check what’s available, sign up for some classes and let’s grow together!

Craig has been in the rental housing industry since 1981. He currently lives in San Clemente with his wife and enjoys traveling around the world.

Need Questions Answered?

Contact one of our reliable membership service representatives

@ (714) 245-9500

They will find your solution.

General Membership Meeting Tuesday, June 20, 2017 • 7:00–9:00 pm

What does RUBS mean to you?

Sponsored by:

If you’re thinking about a massage, think again! RUBS stands for Ratio Utility Billing Systems.

Our informative panel will provide insight on : • Options to pass on utility expenses to residents • Billing for utilities with sub-metering versus RUBS, Ratio Utility Billing System • What makes a RUBS legal or illegal?

• Does RUBS reduce utility consumption?

• Is RUBS fair to each household?

• Up-front and ongoing costs of RUBS • Lessons for initiating a RUBS program Moderated by:

EMBASSY SUITES — ANAHEIM SOUTH HOTEL 11767 Harbor Blvd., Garden Grove, CA 92840

James Wohrman Featuring: Representatives from Companies Specializing in RUBS Platforms

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

LOU’S NEWS B y L ou P enrose E xecutive D irector

R

eaders of my monthly missive here in Apartment News Magazine may notice that I have been writing much on the topic of affordable housing needs in Orange County and throughout California. It is the subject of much public policy debate in city halls across the state as well in our State Capitol.

While the discussion is an important and healthy one, some proposed solutions just don’t cut the mustard.

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Apartment News

Price controls in rental housing have historically only served to worsen the housing market.

Recently our own local newspaper, the Orange County Register, offered an editorial on this exact topic. Here is an excerpt of what the Register’s Editorial Board had to say: “Lower rents sound great if you’re a current renter, but price controls make it that much more difficult for future renters to find housing. Reducing the

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June 2017

profit developers and landlords receive, compared to market rates, diminishes or eliminates the incentive to build additional housing developments in the first place. Moreover, since competition for rent-controlled units is so fierce, landlords have a much diminished incentive to maintain them well.

As Pepperdine University economics professor Gary Galles noted in a recent column for the Mises Institute, rent control is a classic example of a case where

“bad economics makes good politics.”

“One of the most universally accepted propositions among economists is that rent control produces a host of adverse social consequences with its large, involuntary redistribution of wealth and suppression of market prices as communicators of information and incentives,” he wrote.

Galles observes that while rent control is typically sold as a housing solution tailored especially to the poor, oftentimes they are not the ones who benefit from it. “[R]ent controlled areas, rather than helping those of low and moderate means, become increasingly populated by higher-income tenants with few children,” he asserts. The poor “populate rent control rhetoric but far less of the housing available under it.”

We appreciate the Editorial Boards point of view as well as the summation from Pepperdine University’s Dr. Galles.

We look forward to working with policy makers and opinion shapers in Orange County and across the state to facilitate

private sector solutions to create more housing options at lower costs.

Government cannot create affordable housing. Government can create conditions in which housing will remain affordable.

Now, more than ever, the Apartment Association of Orange County’s needs volunteers to read proposed legislation, attend committee meetings, and city council hearings to help advocate on Executive Director Lou Penrose and California behalf of our industry. If you are inter- Republican Senate Leader Pat Bates. ested in legislative affairs the Apartment Association of Orange County’s Legislative Committee is looking for three new volunteers. Your industry experience and expertise can make a difference.

Are you looking for a particular product or service?

We can help!

Visit our Buyer’s Guide beginning on page 47 for the resources you need!

Sixth annual Multifamily Forum Southern California Hyatt Regency LAX | June 8, 2017

VISIT MMCAFORUM.COM SAVE 25% OFF WITH PROMO CODE 25AAOC

June 2017

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SACRAMENTO REPORT

B y J on S mock & R on K ingston

Overview

Rental property owners and developers are easy targets to blame for California newest round of housing affordability issues and shortages. It is unfortunate because the misguided blame may lead to significantly harsher regulations over the industry in the coming years—regulations that will likely serve to perpetuate and exacerbate the problem in the long run.

California’s Housing Shortage and Affordability Problems

The problem is well documented.

California does not have enough housing to meet demand. In fact, according to a recent independent report by the state’s Legislative Analyst’s Office, the state produces 100,000 fewer housing units than is needed to meet demand.1 Supply and demand economics are therefore in full force here in the state.

When everyone is competing for the

ORDER TODAY! (714) 245-9500

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June 2017

same limited supply of housing, costs are going to go up.

But supply and demand is not the only driving force creating affordability and shortage problems. Community resistance to housing, stringent environmental policies, lack of fiscal incentives for local governments to approve housing, limited land, lack of incentives for developers to build, burdensome government regulations, long and difficult permitting process, and the high

cost of building all serve to constrain new housing construction.2 And it is not just the popular and dense coastal urban areas of California that are impacted by the current shortage. As people get priced out of major cities, they begin to migrate inland; ultimately creating a supply and demand problem that increases housing costs, rents, and prices in suburban and other inland areas.

The shortage and affordability issues create widespread problems for all Californians, and those seeking to move here. Rents become unaffordable for more and more people. People are forced to move further away from where they work, or move out of state completely. It discourages people from living in California, which not only impacts the State’s economy, it keeps California businesses from attracting the most qualified people to work for them. Rental property owners also feel the squeeze because local governments and state lawmakers begin passing laws aimed at regulating the rental and construction industry.

What the Experts Recommend

In 2015, the Legislative Analyst Office (LAO) provided recommendations to the California Legislature about how to begin addressing California’s housing issues. In sum, it told the Legislature that

it needed to pass laws to help facilitate the development of market rate housing in coastal areas. The LAO followed up with a report in 2016 after certain tenant advocacy groups expressed concerns that building market rate housing will not help low-income tenants, and that the Legislature should focus on regulations that help low-income tenants, such as stronger rent controls. The LAO’s response was swift and clear: Many housing programs—vouchers, rent control, and inclusionary housing—attempt to make housing more affordable without increasing the overall supply of housing. This approach does very little to address the underlying cause of California’s high housing costs: a housing shortage. Any approach that does not address the state’s housing shortage faces the following problems.3 The LOA went to state vouchers programs, rent control and inclusionary housing programs only help select few, while doing nothing in terms of addressing the real problems. Forcing rental property owners to provide below market rate does not reduce or eliminate competition, the driving force of supply and demand economics.

Moreover, forcing owners and developers to provide below market rate rentals ultimately discourages development and improvement of rental property.

June 2017

To be continued…

Copyright© 2015 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is General Counsel and Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I just closed escrow on a small building and this deal just happened too fast. Now that I’m trying to figure out who’s who. I received I’ve closed escrow, what can I do to clean the rental agreements, but the tenant up the records? information seems incomplete. The applications, the few that I’ve found so far, are First things first, figure out what you old and outdated. I can’t seem to find any know and what you don’t. Establish telephone numbers for the residents, and individual tenancy files, one per unit.

I’m not real sure that the names on the Based on the limited information you agreements are the same people who have, write down the names and ages of actually live in the units. I’ve read your the occupants, the terms of the rental articles before and I know the importance agreement, written or oral, lease or of reviewing the files and doing thorough month to month, rental rate, deposit on paid through.

Compile whatdue diligence before closing escrow, but file, date 0547-17_PRESTIGE_AAOC 1-4page revise_400:Layout 1 2/16/17 8:08 PM Page 1

you

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Apartment News

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June 2017

ever contact information you have, home phone number, work and cell number.

Design a “tenant emergency information sheet” that includes spaces for the following: names of all occupants, home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Visit the building about dinner time, most residents will be home, and go door to door and meet briefly with the occupants of each apartment. Spend a few minutes confirming the informa-

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(714) 245-9500

tion in your files, and gathering any missing information. Ask the residents to complete the “tenant emergency information sheet” while you are there in case of emergency. You will find that the vast majority of your residents will co-operate fully and provide the requested information. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust. This is also a good opportunity to find out the condition of each unit, simply ask the residents if there are any issues that need addressing, better to find out now and have an opportunity to address the needed issues than to allow conditions to worsen, and your relationship with the residents as well. This is also an opportune time to prepare new month to month rental agreements for signatures. You don’t know the players yet, so you certainly don’t want to do fixed term leases. The few residents who are less than co-operative will be quickly identified as your “problem residents” and can be handled individually. Names and contact information of the uncooperative ones can generally be gathered from the other residents, or from public records. If the property is nonrent control, and a month to month tenancy, the rental rate and term can be set with either a thirty or a sixty-day notice of change of terms, depending on the extent of the change.

One of my elderly residents recently fell and broke her hip, and it looks like she won’t be getting around very well ever again. She has been living in our building for many years and I would hate to see her move, everyone loves her. Her daughter asked if I would install grab bars in the shower and in the bathroom, and kind of implied that I must do it at my expense because of the ADA requirements, whatever they are. Now this resident is very sweet, but I just cannot afford to spend the money, my husband and I are barely making it as it is. Do I have to allow my resident to install the grab bars and do I have to pay for the cost?

A landlord must allow a disabled tenant to make reasonable modifications to the rental unit to the extent necessary to allow the tenant full enjoyment of the premises. The tenant, not the landlord, must pay for the modifications. As a condition of making the modifications, you may require the tenant to enter into an agreement to restore the premises to their original condition upon termination of the tenancy. You cannot require an additional security deposit in this situation, but you can require

the tenant to pay a reasonable estimate of the restoration cost into an escrow account to ensure that the property is returned to its original condition.

My tenants and I have had a very good relationship. They have been paying the rent on time and they don’t disturb any of their neighbors. In the past, I‘ve hired them to take care of various projects around the

Q&A — continued on page 12

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Q&A — continued from 11 complex. The work done has been satisfactory. Until recently, I would either pay them in cash, or simply drop off a check in their mailbox. Now, the tenants are asking me to offset their payment from their rent. I told them I’d think about it and get back to them. If I accept their request to just offset the value of their repair work from the rent, am I asking for trouble?

You should never mix your tenancy relationship with the work performed by your tenants. Keep the relationships separate and distinct. Not only is it good business practice, but it also prevents many legal issues from arising. If you mix the issues of services performed in exchange for payment of the rent, you have now expanded your tenant’s potential defenses as to why he or she should not pay the rent. If the rent is a separate transaction, the tenant will have no claim that he is entitled to a reduction or a credit for work performed

12

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but not paid. Also, if you have problems with the tenant’s work product, you can hash out those work-related issues while the tenant continues to pay rent. Be very cautious when allowing your tenants to perform work on your building. The benefits may seem great, but the pitfalls are many.

My rental agreement has a provision that provides a discount to my tenants of $50.00 if they pay their rent on time. Specifically, if they pay their rent in full on the first, their rent is $1,175.00, but if they pay on the second or later it is $1,225.00. My question is which amount do I put on the three-day notice to pay rent or quit, the $1,175.00 or the $1,225.00 if they haven’t paid?

Most courts would require that the three-day notice only demand the $1,175.00. Most courts would consider the additional $50.00 a penalty or a disguised late charge. The courts would reach this conclusion based on the terms

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June 2017

of your agreement, that is if the due date, per the agreement, is the first, then the proper amount of rent to demand is that amount that was required to be paid on the first, specifically the $1,175.00. However, an incentive that encourages early payment, specifically payment before the first, would survive because the amount due on the first would be $1,225.00, but if paid prior to the first, only $1,175.00.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms, has successfully handled over 255,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643.

Please visit www.DuringerLaw.com for more information.

Apartment Maintenance & Repair Series Join us for this 4-week course covering 4 common apartment maintenance areas: General Maintenance — August 3, 2017 – Hands on repairs and demonstrations of drywall/texture/windows/doors/tile/vinyl and other maintenance repairs – Inspect/identify/document (the basics of proper inspections) – What your maintenance technicians should know – Routine maintenance vs. emergency maintenance – Making a unit ready to rent without breaking the bank

Plumbing — August 10, 2017 – Hands on repairs and demonstrations of routine plumbing issues – Averting potential problems before they happen (avoiding emergencies) – Learn the tools and tricks of the trade that can save you time and money – Hydro jet vs. cableing (snake) – The steps to repairing a problem drain – Troubleshooting and what to look for Frankie Alvarez

Decking — August 17, 2017 – Hands on decking demonstrations – The difference between water resistant and waterproof systems – Repairing damaged decks – Installing new decks

Electrical — August 24, 2017 – Hands on basic installations and demonstrations – Troubleshooting to save you money – What your maintenance technicians can do and what they should not – Preparing your electrical for Section 8 certification – Life and safety – Installing proper lighting

– Grounding your apartment building and why it is important

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

Derrick Laughlin

Cost:

Ken White

Member $225 Non-Member $275

To Register: Call (714) 245-9500 or go online www.AAOC.com As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

June 2017

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Apartment News

13

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

D

ear Maintenance Men:

I am aware of having a disaster preparedness kit for my family, however, what do I do for my apartment building? Jason

Dear Jason:

A quick list of what should be in your family disaster preparedness kit: Flashlight with batteries, canned goods, a gallon of water per person, a knife, meds and blankets at minimum. Now

this works ok for a family, but may not be appropriate for an apartment building. The residents may very well shelter in place during a disaster and be fine.

What may be in danger is your property! Start with a bit of preventive disaster maintenance.

1. Locate the main water shut-off valve and any minor shut-off valves. Make sure the valves are in working order.

If they are gate valves, it might be time to upgrade them to ball valves.

– – – – –

Old gate valves are notorious for breaking valve stems at the moment you need them to work.

2. Locate and clearly mark the main electrical panel.

3. Locate and mark the main sewer clean-out. Run a mainline snake or hydro jet at least once a year.

(A Friday evening main back-up is a disaster.)

Maintenance — continued on page 16

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Apartment News

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June 2017

GREAT NEWS FOR PROPERTY MANAGERS...

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15

Maintenance — continued from 14 4. Locate and mark the main gas or fuel oil shut-off valve.

5. Write down and post this information in a public area of your apartment building, including emergency phone numbers and how to get hold of management. Alternatively; Post this information on the inside of a kitchen cabinet door in each rental unit.

Dear Maintenance Men:

I am starting my planning for a major kitchen cabinet remodeling project in my rental units. However, I am having a difficult time making material and design decisions. What recommendations can you give? Allen

Dear Allen,

When doing a kitchen or bath material selection, cohesive and functional design is important. Kitchen and bath rehabs are some of the most expensive

work you can do in an apartment unit and proper planning is a must. In order to appeal to a larger segment of the population, try to keep the interior color scheme to neutral earth tones.

Cabinetry quality varies greatly. Don’t let the cabinet fronts fool you.

Manufactures designed their cabinets to look good at first glance. Keep in mind, being in a rental environment, the cabinets also need to hold up to abuse. Look at the actual construction of the cabinet box or frame. Keep in mind; you do not need to use custom cabinets to fit your existing layout. The use of prefabricated modular cabinetry can greatly reduce the time and cost to have a finished kitchen or bathroom.

Using real wood cabinet fronts with 3/8” plywood sides is essential for durability. The drawer fronts and sides should be connected with a dovetail or other positive lock construction.

Drawers that are held together by nails or cabinets built with particle board will not hold up to tenant abuse.

On a side note; if you are gutting the kitchen or bathroom, use this time to relocate and add more electrical outlets and under cabinet lighting.

Dear Maintenance Men:

The weather is getting warmer and I have just finished rehabbing my building’s landscaping. When is it the best time to have my automatic sprinklers scheduled to turn-on? David

Dear David:

According to landscape experts, the best time turn on the sprinklers is between 5:00 a.m. and 6:00 a.m. This allows the water time to soak in and then allows the sun to dry out the landscape to avoid rot & disease. That being said…we personally like our sprinklers to activate between 2:30 and 5:00 a.m.

This time period is after the bars close and before the early birds leave for work. Avoiding resident interaction with working sprinklers lessens the chance of sprinkler heads being kicked Maintenance — continued on page 20

16

Apartment News

www.aaoc.com

June 2017

APARTMENTALIZE.

Get focused. Get inspired. Get going.

The NAA Education Conference & Exposition is headed to Atlanta, and you’ll want to start planning now. It’s the main event. The big one.

The apartment industry’s can’t-miss gathering of 2017. We’ve added more education, solutions and networking than ever before. So get ready. It’s time to apartmentalize.

Register today!

Learn more at www.naahq.org/educonf.

June 21-24, 2017 | Georgia World Congress Center | Atlanta

June 2017

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17

April General Membership Meeting Recap

E

state Planning is not easy task… that’s why we have professionals to help us along the way. Our April General Membership Meeting featured Richard Albrecht, Esq. of Albrecht & Barney, the top Estate Planning Law firm in Orange County.

Our evening began with Executive Director, Lou Penrose initiating the flag salute and thanking the sponsor for the evening, Chase Commercial Term Lending — Team Schweer. Cooper Dodd was on hand to give a few brief words.

Thanks again, Team Schweer!

Nicholas Dunlap, Vice President Legislative Council then updated our members on the current and upcoming laws that the rental-housing industry is facing. Some of the ongoing issues

include parking permits and water rates throughout the county.

Our Education Chairman, James Wohrman gave a brief listing of the educational opportunities that the association will be offering in the next couple of months, and then had the pleasure of introducing the speaker for the evening.

Mr. Albrecht began the presenta- Thanks again to our sponsor, Chase Commercial tion addressing estate tax repeal and Term Lending – Team Schweer. how it would affect our members. He gave information on how to protect thoughtful and creative with your plan. your assets when you need it the most Make a plan that mirrors your family and how to offer your beneficiaries and your values, not that of your adviimmediate access to funds, as well as sors. He says to focus on what your how to protect your family’s privacy goals are for your heirs, and because when developing a plan.

He stressed the importance of being Meeting Recap — continued on page 20

Our esteemed speaker, Richard Albrecht, gave members a well-rounded education on Estate Planning.

Members and Board Members network after the meeting.

18

Apartment News

www.aaoc.com

June 2017

Are You Playing Fair?

Fair Housing Council of Orange County

Learn the value of complying with Fair Housing laws!

This seminar will provide current comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Important topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities and families with children n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructed by: Fair Housing Council of Orange County Date:

Thursday, June 15, 2017

Time:

9:00 am to 12:00 pm

Location:

AAOC Offices 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

3 CEC Points

Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members & Non-Fair Housing Partners

** Cost includes Fair Housing Certificate

Reservations not cancelled 24 hours in advance will be billed Admission must be paid in full before event date

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

Register Today — Call (714) 245-9500 or Fax (714) 245-9505, or Online at www.aaoc.com Yes, I want to attend the Fair Housing Seminar on June 15, 2017 Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

No Email______________________________________

Check Enclosed

Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

June 2017

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19

Roger Sonnenfeld of Access Exterminator Service asks, “Hey, what’s bugging you?” Ryan Strzalka of Rose Paving rewards the winner of his raffle prize.

Meeting Recap — continued from 18 these documents will be your lasting legacy, be sure that it reflects your voice.

Rick also mentioned that if there is concern about how your estate will be handled when you depart, you could consider things called incentive or disincentive clauses. These clauses could be something as simple as distributions for maintaining grade point averages, for each level of education attained,

matching income, or for being productive members of society. Disincentives might include withholding distributions until a loved one completes rehab, or require them to be drug tested before turning over assets or control of the estate. You can also suspend distributions during a period of incarceration.

Mr. Albrecht gave a fantastic presentation and very thorough handouts. We were very honored to have him as our guest speaker and look forward to having

Maintenance — continued from 16 or damaged. Also most of the kids are still asleep and we all know how they love to run through your sprinklers, flower, plants etc. Also, adjust your sprinklers to not spray across sidewalks or onto parked cars. It is also a good idea to install your timer in a locked location or very high on an exterior wall.

him again in the future.

Lou thanked Richard Albrecht again and welcomed all the attendees to our after meeting mixer where our speaker as well as our Product & Service Council members and Board members were in attendance and greeted by members wanting to gain additional knowledge from them.

Our next meeting will be held on Tuesday, June 20th. We hope to see you there!

If you need maintenance work or consultation for your building or project, please feel free to contact us.

We are available throughout Southern California.

For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371.

Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

Frank Alvarez is the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County and Chair of the Education Committee at Southern Cities Apartment Association. Frank can be reached at (714) 956-8371, Frankie@BuffaloMaintenance.com. For more info please go to: www.BuffaloMaintenance.com

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(949) 552-7831 20

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June 2017

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April Property Management Forum Luncheon Recap

Lunch is SERVED!

W

ho doesn’t want to make a good first impression? Despite how hard we try, some first impressions are better than others.

Most people look back and wish they would have made a better one. Instead of wishing and sometimes regretting, attendees were taught the science behind the first impression and how to

make a good first impression, every time.

Carrie Polonsky of Steadfast Management Company, gave examples of her experiences at making first impressions. She told us that literally hundreds of thousands of impressions were being made in the room, just in the first few minutes of her presentation. We as a society are very easily

“impressed” and, as Carrie mentioned, there are several things that we need to be aware of to make a good impression, every time.

Happiness makes others happy, it’s contagious! That being said, one of the most important things that you need to do is smile! You can hear someone smiling over the phone, and it makes a

Victor Moreno of Home Depot, the sponsor for the Luncheon, gives a few brief words of introduction.

Our industry leader, Carrie Polonsky, presents “Making a Good First Impression.”

Gerry Mancilla of CalBath hands over his raffle prize to the lucky winner, Camilo Hernandez of Strattford Residential.

22

Apartment News

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June 2017

difference to the conversation. If you greet someone in person, you smile… why not do the same over the phone?

Speaking of the phone, Carrie can’t stress enough that you should answer the phone on the first ring, always! If you can’t answer, return their call as soon as possible. A majority of the time, prospective residents will proceed to move in to a community that was the first to respond to them.

In the digital age, it is easy to understand that communication might be easier through email. Emails are great, but…Carrie mentioned that people Registration is buzzing as attendees arrive. dislike generic email responses. A few attendees admitted they use a generic When meeting prospective residents email response, but Carrie gave them at the office, always greet them by some pointers. If a resident is asking standing up as they approach. This will specific questions and your automatic invite them to your community and reply does not address their concerns, make them feel welcome. The last thing they will likely go somewhere else that a person wants to feel is that they are they receive a more helpful response bothering you, or that they are just from. Take the time to answer emails, another “customer” at the DMV counter. they matter when residents are selecting Always remember the 55/38/7 rule when a place to call home! it comes to your first impressions.

Visual communication (body language) makes up 55% of communication… do you still want to greet them from your chair?

Your tone and inflection make up 38% of your impression, so make sure you speak to others as you would like to be spoken to. And the last 7% of Luncheon Recap — continued on page 32

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Apartment News

23

Be Wary, Tenants Can Forge Their Own Credit Report

I

n this day and age, most Americans have become extremely critical about the type of information they receive. Whether they’re analyzing the true sugar amount of their favorite Summer-time drinks or the overwhelming number of articles coining the phrase ‘fake news’, unfortunately you can’t stop there. With a simple internet connection, your rental applicants can now forge their own credit reports.

While many landlords and real estate agents have a set background screening provider (with credit) that they trust, and request their applicants’ reports for them, there are a few cases where a rental applicant might try to get around this. For starters, your applicant might rationalize bringing in their own report because they simply want to avoid negatively impacting their credit score with another credit inquiry. Or, maybe the applicant simply wants to get around paying an additional fee. Even if the applicant justifies that they already have their copy of their background report from a recent rental application,

24

Apartment News

in any case, do not let the applicant use a previously pulled credit report.

If you’ve been a long-time reader, you’ll know that employment references and paystubs can be forged. With how rapidly technology is advancing, it’s no surprise that credit reports can now be counterfeited as well. PDF files of credit reports that look like they came from Experian®, Equifax® or TransUnion® can be easily taken and altered through a pdf filler or Photoshop to hold whatever information the applicant wants. Even the most unsophisticated criminal can alter the dates on their old, poor scoring credit report.

Although the credit report your applicant has given you might look like it’s legitimate and was pulled within a few days, it’s best not to risk it. As the algorithm used to calculate your applicant’s score depends on the purpose of the report (for example, for a car dealership vs. a bank loan), your rental applicant’s final credit score could be distinctly different. Not to mention, while scoring models like FICO™ and

www.aaoc.com

June 2017

BY BECKY BOWER

VantageScore 3.0 are widely used and trusted, other non-standardized scoring models are risky and unregulated.

Regardless of what reason a rental applicant gives you, do not accept a pre-pulled credit report from an applicant. That is why the Apartment Association of Orange County offers the ApplyConnect® product provided through our company, Contemporary Information Corporation. The renter initiates a credit pull which is shared with the landlord or agent in a secured website. The renter has no control over the contents of their credit and background screening report. Best of all it is a soft pull (meaning no hard inquiry) so an excuse “it will hurt my credit score” goes out the window.

About the Author: Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company.

She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

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June 2017

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Apartment News

25

The Business of Selling

I

f you’ve been thinking about selling your business, you should put a solid sales plan in place even if you don’t act on it right away. According to Fred S. Steingold, business attorney and author of The Complete Guide to Selling a Business, planning in advance is the idea scenario.

“A business owner should start planning for a sale at least four years in advance,” he says. Early planning can enhance the market value of your business while also helping you determine your strategy for life after business ownership.

Business owners can become motivated to sell for many reasons — approaching retirement, a lucrative buyout offer, or a desire to try something new. Before entering negotiations for a buyout, Steingold suggests discussing the following questions with your Financial Advisor: • What will I do with my time once I stop working?

• How will I replace my paycheck?

• Am I interested in staying on as consultant or employee after selling?

26

Apartment News

Once you answer these questions, it’s time to prepare your company to get the best price, consider timing for the sale, and choose the sale options that support your life goals. “Evaluate your business from the perspective of a potential buyer,” suggests Steingold.

“This lets you make changes to increase the value of your business and, if necessary, consider postponing the sale to get the best price.”

Maximize the value of your business

To potentially increase the value of your business, examine how expenses balance against revenue. Reducing costs is imperative, even if it means lowering your salary and closing expense accounts. Then determine how to generate the income necessary to show two years of increased profits prior to the sale.

Other value-enhancing strategies include: • Securing a long-term lease or leaserenewal option if your business site is critical to your bottom line • Maintaining the premises and equipment

www.aaoc.com

June 2017

BY JASON SHERR

• Tightening your credit standards and severing ties with weaker accounts • Creating a list of long-term contracts or clients that underscore your market strength With these strategies complete, it’s time to work with a broker to determine a realistic price for your business. To do this, you’ll use an industry formula, your average earnings and the recent sale prices of comparable businesses.

Choosing the best sale option

How you structure the sale determines how you’ll receive the proceeds — and pay taxes on them. Some options and considerations include: • A complete buyout, which may allow you to reinvest the proceeds or use them to start a new business venture • Accepting an “installment” buyout with scheduled payments, which can provide income over time Selling — continued on page 28

June 2017

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27

Selling — continued from 26 • Agreeing to a lower price, plus a percentage of future profits, which splits risk between you and the buyer • Agreeing to consult or work through a transition period, which may be important if your business depends on service relationships • Selling an interest in the business, which lets you defer capital gains taxes

If you accept an “installment” purchase, keep in mind that it is important to check the buyer’s credit history and be realistic about his ability to succeed in providing future payments. Steingold suggests protecting your interests by retaining shares in the business, with ownership reverting to you if the buyer defaults; requiring the buyer to secure the purchase with other assets; or requiring the buyer to provide an acceptable guarantor or co-signer.

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Contact your local multifamily expert: Dan Blackwell, Senior Vice President +1 949 307 8319 www.multifamilysocal.com Multifamily Investment Property Sales

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Apartment News

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June 2017

Timing your sale

Ideally, an owner wants to sell a business when the demand is high and a good price can be obtained. “The best time to sell your business is in a strong economy, when the business is on a growth curve (showing increasing profits each year) or when you have done everything you can to maximize its value,” says Steingold.

Additionally, you should work with your (Financial Advisor/Investment Professional), attorney, tax advisor, and business broker to coordinate the sale’s timing with your long-term financial strategies. Meanwhile, as you wait to sell, work with your advisor to update your business plan periodically, responding to changes in your marketplace, tax laws, and your income needs.

About the Author: Our firm does not provide tax or legal advice. Please consult with your tax advisor before taking any action that may have tax consequences or an attorney when dealing with issues related to your estate.

This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice President-Investments in Irvine. He can be reached at Jason.sherr@wfadvisors.com. Investments in securities and insurance products are: NOT FDIC-INSURED/ NOT BANK-GUARANTEED/MAY LOSE VALUE. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered brokerdealer and non-bank affiliate of Wells Fargo & Company. © 2015 Wells Fargo Clearing Services, LLC. All rights reserved.

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June 2017

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29

How to be Business Friendly

BY NANCY FRIEDMAN

W

hen you take the “friendly” out of Business Friendly, the only thing you have left is business — business as usual. And we all know that’s just not good enough.

You may be asking yourself, “What exactly is Business Friendly customer service?” We define it as the middle ground between being too cold, impersonal and uncaring, and the other extreme of being too familiar. We’ve all experienced both I’m sure.

Here are five points to help you deliver Business Friendly customer service.

Every Call is Unique — Don’t Become Desensitized:

The customer interaction you perform at the end of the day needs to be as upbeat and helpful as you were with the first one of the day. What happens is often times we get the same questions over and over and it’s easy to become desensitized. We need to remember that to the customer, his question is new to him. And it’s the first time for him; no matter what time of day it is.

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Apartment News

Solve the Problem — Don’t Argue:

You know the old saying “the customer is always right.” Well, the reality is “the customer always thinks they’re right” and that’s the perception we need to deal with. There are indeed times when the customer is wrong and we as service specialists know and realize it.

There’s zero value in pointing out to a customer that they’re wrong. So focus on the problem; don’t worry about whose fault it is. There’s simply nothing yo be gained by arguing with your customer. You’ll lose every single round.

Focus on solving the problem.

Show Empathy — Don’t Ignore What The Customer Says:

The other day, I called a company and explained that the product they sold me wasn’t operating properly. The answer from the company representative? “Oh, OK.” Agggggg. That drives me crazy.

First of all, it’s not OK that the product wasn’t working right. And secondly, where was a little empathy? Where was some sort of acknowledgement that they indeed heard what I was calling about.

www.aaoc.com

June 2017

None. And you can have empathy in happy and good things too. Empathy isn’t only for disasters and bad times.

You can join in when someone mentions a birthday, a vacation, a wedding, or anything that is happy. Point is, just do not ignore what they say. Comment on it.

Smile:

Yes, the customer can hear it. We all know that. And since we all know that, we all need to do it. And by the way, smiling is showing your teeth. If your teeth aren’t showing, you’re only grinning — not smiling. Grins cannot be heard! Let those teeth show!

Avoid Emotional Leakage:

Emotional leakage is the act of ‘getting mad at Peter and taking it out on Paul.’ It’s when we take the negative thought or emotion from one situation and transfer it to another, unrelated situation. It’s not right, not fun and not fair. Let’s learn how to avoid emotional leakage when one transaction goes bad Business Friendly — continued on page 32

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31

Business Friendly — continued from 30 and you need to deal with another one immediately.

Don’t be cool and aloof and don’t get too familiar; be the middle ground and deliver Business Friendly customer service.

A. Take a deep breath

About the Author: Nancy Friedman , President of Telephone Doctor Customer Service Training, is a featured keynote speaker and subject matter expert on customer service, sales and communications skills, at franchise, association and corporate meetings.

To reach Nancy, please call 314.291.1012 or visit www.nancyfriedman.com.

B. Regain your professional composure C. Smile (Even if it’s phony) D. Then start the transaction Being Business Friendly will make a huge difference in customer satisfaction.

Luncheon Recap — continued from 23 communication are the words that you speak. Speak intelligently. Communication in any form is important, especially when trying to make good first impressions on everyone that you meet.

Thank you to Carrie for your educational presentation on Making a Good First Impression. Also, we thank Home

Depot for sponsoring our luncheon, and we can’t forget about our marvelous Product & Service Council members who participated by donating raffle prizes and goodies to the attendees.

Don’t miss our next Property Management Forum Luncheon on Wednesday, October 25th.

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Did you know AAOC is on Facebook?

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Mission Plaza

Park Magnolia

We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone.

Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.

T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com

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June 2017

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Apartment News

33

5 Ways to Better Manage Your Time While Managing a Community

BY ELAINE SIMPSON, OCCUPANCY SOLUTIONS LLC

M

anaging a community effectively can be difficult and because of this, it is easy to get lost in your own time. Soon, you can find yourself really falling out of your healthy work/life balance. As you are doing community related tasks here and there you don’t allot much time for yourself. The best community management teams are those who take the time they need to refocus. Here are five ways you can better manage your time while managing your community: 1. Make lists — Lists are your best friends, or they should be. The first thing you should do in the morning, or the last thing you should do before going home for the night, is to create a list. Within this list, write all of the expected tasks you will have throughout the day, all the things you would like to get accomplished, and make sure to leave room in your schedule for anything that might pop up without expectation.

2. Prioritize — After you list is written, you will want to prioritize the items.

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Make sure your most important tasks are set in solid time frames and keep them at the forefront.

With smaller tasks, leave these at the end of the priority list. If they are not accomplished in that day, perhaps put them at a little higher priority tomorrow.

3. Use your team — Your community management team is there to help you. If there are tasks that others can accomplish, allow them to do it. Having trust in your team to help when they are needed, and to do a good job, is important, and it can make a huge difference in how you manage your work and your life.

4. Do one thing at a time — Beginning one task, abandoning it, and starting another task is harmful to your time management.

Essentially, you will get into one head space, leave it, and then go on to another, only to have to return later on. In order to use your time most efficiently, stick to one task at a time.

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June 2017

5. Make use of the morning — Several studies have shown that people are most productive in the morning or the span of time before lunch. Use this time to make good on your priorities and get them out of the way with a foc used morning energy burst.

About the Author: Elaine Simpson, owner of Occupancy Solutions, offers awesome in-person training sessions on this property management topic and many others in addition to e-learning courses and webinars. She can be reached at (800) 865-0948 or www.occupancysolutions.com.

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

September 2017

August 2017 Sun

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LEGACY: Passing the Torch 28

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From left to right: Randy, Bill, Tim & Sonya

June 2017

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$50 + Tax

Name (please print CLEARLY)_______________________________________________________________________________________________________________________________________ Company________________________________________________________________________________________________________________________________________________________________ Address________________________________________________________________________ City/State/Zip_______________________________________________________________ Phone_________________________________________________________________ Email_________________________________________________________ Member #__________________ Payment Method:

Bill My Company (members only)

Check Enclosed

Credit Card:

Credit Card #______________________________________________________________________________________ Expiration Date ______________________________

Visa MasterCard AMEX

Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Billing Address__________________________________________________________________________________________________________________________________________________________

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June 2017

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AAOC’s Legal and Operational Forms New Tenant Forms QTY.

FORM #

_____

1105

Effective 4/17 Legal Notices

PRICE

QTY.

FORM #

Bedbug Addendum (2017)

$ 5.95

_____

1170

Proof of Service (2015)

$ 5.95

_____ 1110

Disclosure of Lead-Based Paint and Lead-Based Paint Hazards Addendum (2017)

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

_____

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2013)

$ 6.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2017)

$ 5.95

_____

1160

Application to Rent (2017)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2017)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2013)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection Device Addendum (2014)

$ 5.95

1125

DESCRIPTION

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate

by Residents (2013)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2015)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2015)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Courtesy Forms

DESCRIPTION

PRICE

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2017)

$ 8.95

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2015)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2017)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2017)

$ 5.95

1350

Maintenance QTY.

FORM #

____

1020

DESCRIPTION

PRICE

$ 5.95

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Renovate Right: Important Lead Hazard Information

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

$ 12.50 $ 45.00

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

_____ Microbial Operations and Maintenance Plan — (2016)

(An Apartment Owner’s Guide to Mold)

$ 5.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ Asbestos/Proposition 65 Handbook and License

$ 25.00 plus $ 1.00 per unit

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Every Landlord’s Tax Deduction Guide

$ 25.95

_____ California Tenant’s Rights

$ 20.95

_____ Forms Collection (CD or USB)

$ 50.00

Maintenance Request (2011)

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office.

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Num­ber ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Tele­phone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

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OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

PR PERTY MAIN ENANCE Breakfast Improving Maintenance Performance When is the last time you evaluated the performance of your Maintenance Team? Do you know what image they are portraying? As an employer, you should be able to rely on your employees to be professional ambassadors for your company. Frank Alvarez of Buffalo Maintenance will help teach your Maintenance Team the importance of making a good impression and how to improve their job performance. Not only will your employees learn to work harder, they’ll learn how to work smarter!

Send your Maintenance Team to learn the following: How to properly troubleshoot, inspect and document The difference between professional and non-professional performance How to be a better ambassador for your company

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Time:

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Location: AAOC Offices 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 Cost:

Members — $20 Non-Members — $40

To Register: Call (714) 245-9500 or go online www.AAOC.com Reservations & Cancellations Require 72-Hour Notice

As an AAOC member, you are also a member of our affiliate associations, the National Apartment Association and California Rental Housing Association.

June 2017

www.aaoc.com

Apartment News

39

Nobody Does It Better from Cash In on the Myths of Real Estate

S

ound familiar? Many of us began investing when we were much younger and took pride in doing a lot of our own repairs, collecting the rents and getting to know our residents.

You may have handled everything 6-2

yourself because you wanted to understand the business. Perhaps the property did not generate a sufficient cash flow.

Maybe you did not even realize that a good property management company can often pay for itself. Or, perhaps, you

By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President

had the time available and truly enjoyed taking care of your own property.

In my book, Cash In on the Myths of Real Estate, I discuss the do-it-yourself approach in my chapter on Day-to-Day Operations.

Nobody can run my property better than I can.

Popular Belief: Owners are the best overseers of their properties. They have a vested interest and are more motivated to ensure that everything gets done correctly.

Bill’s Truth: For many owners, the act of providing homes is a rewarding and fulfilling experience. They enjoy the hands-on management of a property. They care about their tenants, listen well, and act quickly to resolve issues.

That said, not all owners have the time, experience, or aptitude needed to manage a property at its fullest potential. In these cases, professionals can generally conduct the day-to-day operations more effectively.

Professional management companies command both economies of scale and the benefit of daily practice. These attributes more often than not make them better equipped and focused than a hands-on owner/manager.

A reliable and experienced management company is often your best resource for ensuring that you make money on your property. The good news is that you can integrate the cost of professional management into your projections. Often, a management company pays for itself in terms of reduced turn-over time, readily available expertise, and early problem intervention.

Outside professionals can also serve as a bridge to future ownership for your heirs. By watching how the management company works, family members can gain an important, real world perspective on property operations. Be sure that the next generation is trained enough to manage the managers.

Cash In: Be aware of your own strengths and limitations, and be willing to make decisions objectively as to how best to operate your properties.

Sometimes we lie to ourselves. Get a second opinion when evaluating your own abilities and performance.

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In additional to increasing the profitability and value of your property, a good property management company gives you the time and opportunity to look at the bigger picture. No longer caught up in the day-to-day details, you can focus on your property as an investment and better direct your property management company as to what you want them to undertake on your behalf.

Equally, if not more importantly, with someone else handling the daily chores, you have the time to work on communicating with and training your heirs. Legacy planning is tough. Nobody likes to contemplate, much less talk about, what happens after they die.

As I mentioned in last month’s article (May 2017 issue of Apartment News Magazine), my son Tim and I have embarked on another writing project.

The title is Legacy Planning and Your Real Estate Assets.

The entire focus is that legacy planning starts with you and the type of impact that you want to make during your lifetime. It goes beyond the basic protection and helps you shape the way that you will be remembered.

At first we thought we would create just a guide, but as we delved into the material we realized that something more interactive was needed. Recognizing how difficult it is to bridge generational expectations, we have added an heir-toheir component.

Each legacy is unique. Each heir is also unique. We are creating the tools to stimulate thinking, ask the questions that need asking and suggest resources that can help you create a truly personalized legacy plan.

Just as with my book, when completed, I am going to make this workbook available to my fellow members of the Apartment Association of Orange County.

This is part of my legacy to you.

About the Author: William R. Gorman, MBA and CCIM, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, who is a CPA and Broker; along with Randy Combs, MBA and Broker; plus Sonya Loera, Realtor.

Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out.

The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office.

PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place.

Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place.

Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process.

Call today.

Lee Hendrie President/CEO Author, Speaker, Consumer Advocate

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338 June 2017

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41

! ! ! ! ! ! ! ! ! ! ! !

Two Tours for Members to Enjoy Traveling Around The World Together, Come Along!

In 2017 and early 2018 we have three wonderful tours for members to enjoy, small group experiences across diverse tours spanning the globe. If you’re looking to stay closer to home, join us for a glorious and fun journey up the scenic and rugged Canadian coastline. It’s roundtrip New York City with exploration all the way to stunning Quebec City, including a voyage on the mighty St. Lawrence River. Over the course of 14 days, we’ll explore Sydney, Halifax, Newfoundland and even an overnight in Quebec City. And like all Stewart Tours, touring is included in all cruise ports. Our beautiful home away from home is the incredible and vibrant Norwegian Gem. This midsize cruise ship features amazing dining and terrific entertainment to enjoy each evening. After 10 nights enjoying a voyage across the Maritimes, we’ll spend 2 nights right in the heart of historic Philadelphia, just steps from Constitution Hall and the famous Liberty Bell. Of course all the touring is included on the post cruise stay as well. Join us for chance to be in the heart of fall foliage this October in the Canadian Maritimes. $3,999pp.

Oct 20-Nov 2, 2017.

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !

In February 2018 we head for the very tip of the Americas. Imagine sailing around the fabled horn of South America, witnessing the famous Straits of Magellan and gazing at the face of Amalia Glacier, part of the southern Patagonia Icefield. This South American tour starts in Buenos Aires with 2 nights of exploration. A highlight will be getting out into the countryside for a day with South American Gauchos and BBQ on a local ranch. Don’t worry, we didn’t forget about the famous Tango too, with a wonderful night out in exciting Buenos Aires.

After two night in Buenos Aires, we’ll step aboard the beautiful and elegant mid-sized Norwegian Sun, unpacking only once for the next 14 days as we explore the coast of Argentina & Chile. During the cruise, forget about booking a thousand-plus dollars of crowded cruise line shore excursions, all your touring is included and features hand-picked Stewart Tours’ land experiences. We will explore Puerto Montt, Punta Arenas, Ushuaia (Tierra del Fuego), Puerto Madryn, Montevideo and even the Falkland Islands. Ending in Valparaiso, we’ll spend three nights in the very best area of Santiago, Chile. Our Stewart Tours’ included land experiences range from making your own wine in a Chilean vineyard to soaking up the bustling atmosphere of Santiago’s famous market destinations. Jan 31-Feb 20, 2018. $5,999pp. www.StewartTours.com or 1.866.944.3036 Talk to your tax advisor about the possible tax benefits of Association Travel.

!

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Apartment News

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June 2017

Where else but at…

Medicine Cabinets

FOR ALL OF YOUR APARTMENT NEEDS

Hill Bros & Life Paint Decks (Magnesite & Concrete )

WE CARRY: 1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, planks, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

Wall Oven: Brown or Maytag

Gas or Electric 20”, 24”, 30”

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

COME ON DOWN TO SEE WHAT WE CARRY. 6420 Roland Street • Buena Park, CA 90621 Tel. (714)562-0800 • Fax (714)562-0707

Vertical Blinds (We customize to your opening onsite) Miniblinds (Aluminum or vinyl)

Vertical Mailboxes $35.35/door

Closet Doors: Vinyl or Mirrored

Cooktops: 24”, 30”, 36”

Dishwasher: 18” or 24” Hotpoint or Frigidaire Range Hoods: 24”, 30”, 36”, 42”

June 2017

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43

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

“#1 REAL ESTATE TEAM IN ORANGE COUNTY” PER THE WALL STREET JOURNAL 4 UNITS - PLACENTIA - $1,325,000 PRIDE 4 plex on beautiful street near Cal State Fullerton.

Built 1977. (1) 3 Bedroom & (3) 2 Bedrooms.

Many recent upgrades. Call for set up.

WANT TO SELL YOUR APARTMENTS BUT DON’T WANT TO MANAGE MORE UNITS AND HATE PAYING TAXES? I HAVE A SOLUTION FOR YOU. MIKE THORNTON | REALTOR® | #1 APARTMENT AGENT IN O.C.* MICHAEL@STANFIELDREALESTATE.COM *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15. HÔM Sotheby’s International Realty and the HÔM Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. HÔM Sotheby’s International Realty is independently owned and operated. Sean CalBRE 01024996 Mike CalBRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.

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June 2017

949.689.7587

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Bay Shore Living

New PSC Members

Charles Michael Cuadra Trust

Coastal Risk Management 299 Nieto Avenue Newport Beach, CA 92663 Contact: Tony Nocera (888) 822-6653

Doris A. Nelson Kevin Oliver Lloyd’s World LLC Ridgeview — Bridge Property Management

Urban Surfaces 1121 Olympic Drive Corona, CA 92881 Contact: Cynthia Bozarth (951) 223-4645

NEXT LEVEL Property Solutions, LLC 2223 Highland Avenue, Suite 106-103 Rancho Cucamonga, CA 91739 Contact: Marie Kaplan (949) 244-2974

Rize Apartments — Fairfield Residential Sonia Coronel

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

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June 2017

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45

Featuring

Product & Service Council Member:

W

e are thrilled to have opened our latest Apartment Staffing office in Orange County! We have hired Stephanie Koslosky as our Branch Manager who has years of experience in the multifamily industry and currently serves on the Products and Service Council. We are very active across the nation with all of the local, regional and national Associations. We are looking forward to being active with the Apartment Association of Orange County.

The Liberty Group is a National Executive Search and Temporary Staffing firm specializing to the multifamily industry since 1977. Some of the nation’s top Property Management companies are led by visionaries we placed. Liberty Executive Search goes deep inside to find proven talent who can make a difference for you and your firm.

On the staffing side, Liberty can provide a Temporary Associate for a couple days while a team member is on vacation or bridge the gap in an unfilled position while

46

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June 2017

you find the right fit. Many of our clients are so impressed with our Temporary Associates, they want to hire them. You may work with our Associates on a temporary or a temp to hire basis to ensure they are the right fit.

Liberty’s national payrolling program, RapidHire is second to none. We can fully screen your candidate the same day and reduce your turn-over costs by placing them on our payroll while you test drive their performance with no additional fees or delays!

We offer free training programs within our University of The Liberty Group. We hold regular Leasing 101 and Leasing 102 classes.

Regardless of your needs, Liberty has you covered.

Give us a call and put our 40 years’ experience to work for your firm. Our Southern California office is 657-221-2340 or Toll free 855-961-7666. You can also email us at SoCal@thelibertygroup.com

PRODUCT & SERVICE COUNCIL MEMBERS’

Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Air Conditioning & Heating

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Accounting Services

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Kastle Systems provides a comprehensive set of integrated/managed security services.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Accounting Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

See the Advertisers Index on Page 72 for the location of our ad.

Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Product & Service Council — continued on page 48

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Antimicrobial Services

Outsourced accounting, tax credit and management consulting.

The fastest growing property management software in the industry

Advertising firm specializing in Websites, Search & Social Media Marketing.

Apartment data and market research.

June 2017

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Product & Service Council continued from page 47

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Appliances Sales, Service & Leasing

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Multifamily brokerage and advisement services.

#1 nationwide provider of information and advertising services.

For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 RentPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Apartment/Student Housing

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

American Appliance Rentals Rodrigo Cardenas 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 rodrigo@rentafridge.com — www.rentafridge.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

IS THE WORLD MOVING TOO FAST FOR YOU?

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com License #0462338

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Appraisal Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

See the Advertisers Index on Page 72 for the location of our ad.

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

H.G. Long and Associates—FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Assistance in avoiding capital gains taxes on sale.

Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 72 for the location of our ad.

Provide legal services on all employment related issues and Fair Housing discrimination claims.

Product & Service Council — continued on page 50

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Attorneys Barth Calderon, LLP Matt Evans 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 matt@barthattorneys.com Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

June 2017

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Product & Service Council

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Bath Renovations

continued from page 49

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Ruzicka, Wallace & Coughlin, LLP Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net Eviction Attorneys.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

See the Advertisers Index on Page 72 for the location of our ad.

Boiler Systems

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

See the Advertisers Index on Page 72 for the location of our ad.

Complete kitchen and bath restoration and refinishing company.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Apartment Turnover Specialists.

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Serving California Since 1956

Coin-Operated

WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services

QUALITY SERVICE AND INSTALLATION

TOLL FREE

1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan

714-633-1811 • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

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A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

June 2017

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net

Water Heater/boiler service and installation.

Buying Group NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

Carpentry Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

R3 Construction Services, Inc. Scott DeMint 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (949) 595-5990, Fax (949) 595-5956 sdemint@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 52

Cabinets Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Custom & standard cabinets for all areas. No job too small!

R3 Construction Services, Inc. Scott DeMint 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (949) 595-5990, Fax (949) 595-5956 sdemint@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

714-538-3330 CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

June 2017

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Product & Service Council

Cleaning Service

continued from page 51

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

We are a full service company specializing in interior renovations and unit turns.

Carpet Sales & Service

Coin-Operated Laundry Equipment

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Helping professionals like you consolidate suppliers with world class service.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

See the Advertisers Index on Page 72 for the location of our ad.

Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com

Apartment Turnover Specialists.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Collections Todd A. Brisco & Associates Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

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On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Commercial Patio Heaters AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.

Parking lot maintenance.

Construction Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Parking lot maintenance.

Defining the commercial outdoor grill and patio heat experience since 1966.

See the Advertisers Index on Page 72 for the location of our ad.

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Communications

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Consulting

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Provide capital plans for multiunit housing, churches and schools.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Concrete Maintenance & Repair Ben’s Asphalt & Maintenance Co., Inc. Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com

AR Capital Plans Sean Andersen 27702 Crown Valley Pkwy., Suite D-4 #103 Ladera Ranch, CA 92694 (949) 481-0421, Fax (949) 481-0516 sandersen@reservestudy.com

See the Advertisers Index on Page 72 for the location of our ad.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Outsourced accounting, tax credit and management consulting.

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

General Contractor.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

June 2017

www.aaoc.com

Product & Service Council — continued on page 54

Apartment News

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Product & Service Council

Deck Coatings, Magnesite Repairs, Waterproofing

Contract Services

continued from page 53

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

NEXT LEVEL Property Solutions, LLC Marie Kaplan 12223 Highland Ave., Ste. 106-103 Rancho Cucamonga, CA 91739 (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Countertops Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Laminate, quartz & granite available. No job too small.

The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

Doors & Windows R3 Construction Services, Inc. Scott DeMint 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (949) 595-5990, Fax (949) 595-5956 sdemint@r3construction.com — www.r3construction.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Apartment Turnovers and Maintenance

We offer a wide range of full-scope residential rehab, repair, and construction services that can be customized to meet your needs.

• Shower enclosures • Masonry • Crown molding • Vanities & sinks • Light fixtures • Baseboards • Countertops • Plumbing • Cabinetry • Window installation • Painting • And more!

• Tile/wood flooring • Drywall • Carpet/linoleum • Electrical Free Estimates. Fully Insured.

Thank you for your great work on our apartments before we put them up for sale.

Your work was top notch and you got everything done in the time frame we needed.

— Cynthia E., AAOC Member You were a pleasure to work with. The job you did on my fascia was perfect. Thank you.

— Dale S., AAOC Member

54

Apartment News

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June 2017

Call Paul at

1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Drain Cleaning

Electric Vehicle Products

Energy Management

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

American Appliance Rentals Thomas Hogue 14252 Culver Drive, Ste. 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Electrical

See the Advertisers Index on Page 72 for the location of our ad.

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

COMMERCIAL

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 56

L AUNDRY

SOLU TIONS

ur o Y e v Sa

s r e t r a u Q for the

n u F

f f u St

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Your residents can use credit/debit or smart cards in our state-of-the-art digital laundry centers, and save their coins for the fun things in life. Our solutions don’t just drive resident retention and support smoother operations; they provide competitive revenue sharing and peace-of-mind.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Visit

CSCSW.com

or call Chris Wilson 800.954.9000 x54330 chrisw@cscsw.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Electric wiring & installation of car charges & charging stations.

June 2017

www.aaoc.com

Apartment News

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Product & Service Council continued from page 55

Environmental Consulting & Training American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

General contractor specializing in environmental services and pest management.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services

Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

See the Advertisers Index on Page 72 for the location of our ad.

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Evictions

General contractor specializing in environmental services and pest management.

Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588

56

Fax (562) 430-0693

Apartment News

www.aaoc.com

www.rayrobertsrealty.com June 2017

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Attorney owned and operated Eviction and Collections Since 1979.

See the Advertisers Index on Page 72 for the location of our ad.

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

See the Advertisers Index on Page 72 for the location of our ad.

Fencing & Gates Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fire & Flood Restoration A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Furniture Rental

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com

Flooring Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Urban Surfaces Cynthia Bozarth 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 cynthia@urbansurfaces.com — www.urbansurfaces.com

FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com

Apartment Turnover Specialists.

General Contractor.

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com R3 Construction Services, Inc. Scott DeMint 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (949) 595-5990, Fax (949) 595-5956 sdemint@r3construction.com — www.r3construction.com

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com Furniture rental for residents.

Garage Doors Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

See the Advertisers Index on Page 72 for the location of our ad.

General Contractor

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Handyman

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

See the Advertisers Index on Page 72 for the location of our ad.

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Manufacturer of Demand Controls For Domestic Hot Water Systems.

June 2017

Product & Service Council — continued on page 58

www.aaoc.com

Apartment News

57

Product & Service Council

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes

continued from page 57

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

Major appliances for apartments.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators. See the Advertisers Index on Page 72 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Insurance ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Nelson & Associates, LLC Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

Commercial & Personal Lines. Insurance advisor of financial planning services.

Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Palm Trinity Insurance Services Inc. Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

We provide the best insurance services for Apartment Owners in California.

PHD Insurance Brokers, Inc. Oscar Montano 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 omontano@phdinsurancebrokers.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

We are the leading screening and risk management provider for the multifamily industry.

Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

See the Advertisers Index on Page 72 for the location of our ad.

Apartment News

We help homeowners defer or reduce capital gains taxes.

Provide insurance consulting & coverage.

See the Advertisers Index on Page 72 for the location of our ad.

58

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Property Owners Protection Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

www.aaoc.com

June 2017

Sarah Atkinson Insurance Agency Inc. Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com

Providing insurance and financial services. See the Advertisers Index on Page 72 for the location of our ad.

Internet Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Janitorial Services S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

Junk Removal Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com

Kitchen Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

Lending Institutions

Mailboxes

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Kitchen & bathroom remodeling, cabinet, granite, installations.

See the Advertisers Index on Page 72 for the location of our ad.

Complete kitchen and bath restoration and refinishing company.

South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Landscapes/Hardscapes Forever Lawn Pacific Coast Denise Karmie 2763 Enclave St NW Uniontown, OH 44685 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc Sales and installation of synthetic turf products.

Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Maintenance, Repairs, Products

Chase Multifamily Lending Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com Citizens Business Bank Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 72 for the location of our ad.

Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com

Business Banking, Apartment Loans/Commercial Loans.

Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com

Barbecue cleaning, repair, maintenance and replacement

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Lighting Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

See the Advertisers Index on Page 72 for the location of our ad.

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Interior/exterior lighting installation, maintenance & service.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 60

ELIMINATE TRIP HAZARDS

Concrete grinding costs up to 90% less than concrete replacement.

Before

After

Sidewalk trip hazards

Surface preparation

Raised cracks

Line removal

Humps in floors

And more!

Curb/Gutter

Call now for a free sidewalk evaluation.

800.922.2488 SaberFoundations.com Contractor License: 826234

June 2017

www.aaoc.com

Apartment News

59

Product & Service Council

Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

continued from page 59

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Marketing Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Online Rent Payment

Mold Remediation

RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

• 5+ units

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com Apartment News

Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info

Ornamental Iron

Parking

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Paint Sales & Service

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com See the Advertisers Index on Page 72 for the location of our ad.

60

Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

We are a full service company specializing in interior renovations and unit turns.

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Providing the most rent payment options in the industry.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

“Depend on us”

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

www.aaoc.com

June 2017

Full service parking permit management solution. We issue the permits!

Parking Enforcement Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Patio Covers Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Patrol Services California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Coastal Risk Management Tony Nocera 299 Nieto Avenue Newport Beach, CA (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com

General contractor specializing in environmental services and pest management.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com Western Exterminator Gaynelle Garner 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

See the Advertisers Index on Page 72 for the location of our ad.

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Power Washing Advanced Powerwashing Jo Pledge 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 jopledge@ceilingease.com — advpowerwashing.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Power washing of walkways, dumpsters, parking areas, trash chutes.

Property Management

Manufacturer of Demand Controls For Domestic Hot Water Systems.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Mineral Wells Landscaping & Building Inc. Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Property Management Services/Investments.

Axiometrics, Inc. Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com

See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 62

Residential and commercial pest control and termite control since 1921.

Photography Tim Krueger Photography Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com — www.timkruegerphotographer.com

RASH YAMBO DECKING & STAIRS

Plumbing, Contractors & Supplies California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Over 25 Years Experience

Painting & Waterproofing of: Pre-Cast Stairways • Metal Staircases Magnesite & Fiberglass System Decks • Stairs • Balconies Swimming Pool Decks • Metal Railings • Metal Posts Fully Insured • Lic.# 804656

Free Estimates

800-677-6168 June 2017

www.aaoc.com

Up to 10 Years Guaranteed

Apartment News

61

Product & Service Council continued from page 61

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

Property Management Software

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Outsourced accounting, tax credit and management consulting.

Provides property management & consultation services in the multifamily industry.

We are the leading screening and risk management provider for the multifamily industry.

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Full service property management provider for 16+ units.

LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com

Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777 South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.

Monterey Group Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

15+ years of experience in managing multi-family and senior apartments.

Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

The fastest growing property management software in the industry

Reliant Parking Solutions Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Full service parking permit management solution. We issue the permits!

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Property Management Staffing & Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

Product & Service Council — continued on page 64

62

Apartment News

www.aaoc.com

June 2017

NEW Stain Resistant Carpet

1

Vinyl Planks from

1

New Pad $ 15 Includes and Installation

$ 15 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

1

New Pad $ 25 Includes and Installation sq. ft.

sq. ft.

1

$ 15 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622

June 2017

www.aaoc.com

Apartment News

63

Product & Service Council

Real Estate/Investments

continued from page 62

The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Rain Gutters Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 72 for the location of our ad.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Advising clients with acquisition and dispositions of their apartment units.

$150.00 240.00 50–125.00 25.00 145.00 $610.00** $690.00*

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Prestige Property Management Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Attorney at Law

14351 Redhill Ave., Suite G Tustin, California 92780 Evictions processed in Orange, L.A., Riverside & San Bernardino Counties

Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

(714) 832-3651 fAX (714) 832-7781

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 72 for the location of our ad.

www.stevendsilverstein.com evictions@stevendsilverstein.com

www.aaoc.com

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

NAI Capital Multifamily Services Group Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

STEVEN D. SILVERSTEIN

Apartment News

See the Advertisers Index on Page 72 for the location of our ad.

the location of our ad.

*$200.00 additional if contested **$225.00 and up if contested

64

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

Marcus & Millichap Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for

L.A. County

(uncontested no appearances)

Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

fAST eVICTIONS $150.00 260.00 85.00 30.00 145.00 $670.00

Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

“Pest Control”

Basic Fee Filing Fee Process Server Writ Sheriff Total

We are the leading screening and risk management provider for the multifamily industry.

We help homeowners defer or reduce capital gains taxes.

See the Advertisers Index on Page 72 for the location of our ad.

Orange County

CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

June 2017

Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Rent Payment Services

Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Providing the most rent payment options in the industry.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Resident Screening

Reconstruction

Carpentry specialist — repair doors, windows, rotten wood, p­ atio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

RentPaidOnline Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

See the Advertisers Index on Page 72 for the location of our ad.

On-Site.com Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com TransUnion Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com

TransUnion offers resident screening and analytics to multifamily operations

Roofing

Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 66

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Put 20 Years of Property Management Experience to Work for You • All-inclusive property management includes minor repairs & unit rental service

4 UN

ITS —

SAN

TA A N

A

• Vacant units made rent-ready in 7 days • All monthly & annual statements prepared by our in-house C.P.A. • Routine inspections performed to prevent large repairs “Thank you for getting our unit rented before it was even rent ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.”

— Barbara C., AAOC Member

Paul Rosow

Real Estate Broker CA BRE # 01205240

800-541-1962

3151 Airway Avenue, Ste M1 Costa Mesa, CA 92626

paul@southcoastrealestatebroker.com

•

www.southcoastrealestatebroker.com June 2017

www.aaoc.com

Apartment News

65

Product & Service Council

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

continued from page 65

Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Security Services California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com

BluSky Restoration Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Provide visible security patrol for multifamily housing.

See the Advertisers Index on Page 72 for the location of our ad.

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 72 for the location of our ad.

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Staffing Service The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Tax & Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

See the Advertisers Index on Page 72 for the location of our ad.

Assistance in avoiding capital gains taxes on sale.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Telecommunications Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

1031 Exchanges H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.

Towing Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Training Career Strategies John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Serving O.C Coin-op Over 25 Years!

• OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

66

Apartment News

Westminster, CA

www.aaoc.com

714.897.4342

June 2017

www.acelaundry.com

Utilities & Sub Metering Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org SoCalGas Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com Western Multi-Family Renovation Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Video Surveillance

Video Commercials

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Debinaire Company Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Kastle Systems provides a comprehensive set of integrated/managed security services.

Waste & Recycling

Delta Mechanical Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Delta is the nation’s largest plumbing, HVAC and repiping company.

Water Heaters

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

See the Advertisers Index on Page 72 for the location of our ad.

Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Product & Service Council — continued on page 68 Community Association Specialists Competitive Prices Same Day Installations Unparalleled Customer Service Superior Craftsmanship

Sondance Painting

A+ Rated Member of the Better Business Bureau

866-788-3646 www.republiccompanies.com

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST GARAGE DOORS | WINDOWS | PATIO DOORS | ENTRY DOORS

562

926-7138

June 2017

LIC. #828563

• 949

www.aaoc.com

472-7516

Apartment News

67

Product & Service Council continued from page 67

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Home Depot 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

See the Advertisers Index on Page 72 for the location of our ad.

Helping professionals like you consolidate suppliers with world class service.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Website Development/Online Advertising

R3 Construction Services, Inc. Scott DeMint 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (949) 595-5990, Fax (949) 595-5956 sdemint@r3construction.com — www.r3construction.com

See the Advertisers Index on Page 72 for the location of our ad.

Water heater repair and replacement including residential, tankless, and commercial.

Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Windows & Doors

Water Heater/boiler service and installation.

Bienek Roofing Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Waterproofing Brent Collins Construction Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Republic Windows & Doors Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

All types of roofing & construction. See the Advertisers Index on Page 72 for the location of our ad.

Do you know…

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

68

Apartment News

www.aaoc.com

June 2017

ARE YOU LOOKING FOR

QUALITY, SAFETY & PERFORMANCE?

A40 on Stainless Pedestal and Rugged Cast Aluminum Patio Base

Over the years, we’ve often been told by unhappy property managers that their community grills have been used in the evening and left on all night. Our solution? The S27T, S36T and A40T. They all feature the PGS FuelStop® - our exclusive, built-in mechanical one-hour gas flow timer that shuts off the gas supply after one hour of use. Combine this great feature with our commitment to producing highly efficient burner systems, our use of materials that get the heat to the cooking grids quickly, and the result is the ultimate “green” Performance Grilling System! PGS grill materials, chosen to last, keep our grills on the patio and not in a landfill.

Additional Models and Configurations Available. Available in Natural Gas and Propane Fuels. We stock all PGS replacement parts. One Year Parts Warranty on T Series.

PGS FuelStop® One-Hour Gas Flow Timer

S27TNG with S27NPED Pedestal Base

S36T with SS Door Kit

Laser Etched Control Panels, Theft Proof knobs and Series 304 Commercial Grade Stainless Steel used in all Legacy Models.

DEFINING THE OUTDOOR GRILLING & COMFORT HEAT EXPERIENCE SINCE 1966

S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers

2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com

June 2017

www.aaoc.com

Apartment News

69

ADVERTISERS’ INDEX

Category

See page 72 for alphabetical listings

ENVIRONMENTAL SERVICES

PAINT SALES & SERVICE

American Environmental Specialists..................32

Rash Yambo Decking & Stairs...............................61

Wesierski & Zurek, LLP..............................................50

S M Painting Corp.......................................................28

ESCROW & EXCHANGE

Sondance Painting.....................................................67

Safe Harbor Exhange, Inc........................................20

PEST CONTROL

AIR CONDITIONING & HEATING

CARPETS

EVICTIONS

Access Exterminator Service..................................11

JM Air Conditioning & Heating..............................9

Carpet Crafts.................................................................63

Block & Associates......................Inside Back Cover

Lloyd Pest Control......................................................15

Home Depot PRO.......................................................21

Brennan Law Firm.......................................................31

PLUMBING, CONTRACTORS SUPPLIES

ORCO Apartment Suppy.........................................43

Duringer Law Group, PLC.......Inside Front Cover

Aarow Drain & Plumbing........................................72

Fast Evict Law Group..........................................Insert

California Rooter & Plumbing................................29

Steven D. Silverstein, Law Office..........................64

ORCO Apartment Suppy.........................................43

Wesierski & Zurek, LLP..............................................50

PORCELAIN REFINISHING

FENCING & GATES

Bath Crafters..................................................................20

APPLIANCES—REPAIRS, PARTS, RENTALS

American Appliance Rentals.................................45 Home Depot PRO.......................................................21 Lin-Ed’s Appliance Service & Repair...................47 ORCO Apartment Suppy.........................................43 R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

Lee Walker Appraisals.................................................4 ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................48

R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......66 CSC Service Works......................................................55

Alertt Access Gate Controls......................................9

PROPERTY MANAGEMENT

National Service...........................................................50

Buffalo Maintenance, Inc.........................................16

COLLECTIONS

FLOORING, REPAIRS, TILE

Prestige Property Management...........................10

Block & Associates......................Inside Back Cover

Brent Collins Construction......................................23

ProActive Realty Investments Inc........................14

Duringer Law Group, PLC.......Inside Front Cover

Buffalo Maintenance, Inc.........................................16

Roberts Management & Investments...............56

FastEvict.com Law Group.................................Insert

Carpet Crafts.................................................................63

South Coast Real Estate & Property Mgmt......65

GATED ENTRIES

The Management Works.........................................32

ATTORNEYS

CONCRETE MAINTENANCE & REPAIR

Block & Associates......................Inside Back Cover

C & C Paving Company, Inc....................................48

Brennan Law Firm.......................................................31

CONSTRUCTION

JLE Property Management Inc.............................25

Alertt Access Gate Controls......................................9

RAIN GUTTERS

HANDYMAN

Argos Home Systems..................................................7

South Coast Construction & Repair....................54

Out of the Gutter .......................................................49

HEATING & AIR CONDITIONING

REAL ESTATE INVESTMENTS

JM Air Conditioning & Heating..............................9

CBRE..................................................................................28

CONTRACT SERVICES

INSURANCE

Hom Sotheby’s International Realty —

Saber Geotechnical Construction Solutions....59

Farmers Insurance —

The Stanfield Group...................................................44

DECK COATINGS, MAGNESITE REPAIRS,

Theresa Simes Agency.............................................45

Marcus & Millichap.....................................................71

PHD Insurance Brokers, Inc.............................41, 48

ProActive Realty Investments Inc........................14

Brent Collins Construction......................................23

KITCHEN RENOVATIONS

South Coast Real Estate & Property Mgmt......65

Buffalo Maintenance, Inc.........................................16

South Coast Construction & Repair....................54

SVN/Vanguard Investment Properties................6

BATHTUB REFINISHING

Rash Yambo Decking & Stairs...............................61

LEAK DETECTION

W. R. Gorman................................................................35

Bath Crafters..................................................................20

DECKING

California Rooter & Plumbing................................29

ROOFING

BBQ & GRILL SERVICES

All Proof Decks.............................................................68

LENDING

Dale’s Roofing...............................................................64

American First Credit Union.....................................8

Home Depot PRO.......................................................21

AEI Corporation...........................................................69

DOORS, WINDOWS

Duringer Law Group, PLC.......Inside Front Cover H.G. Long & Associates — Fast Evict Law Group..........................................Insert Steven D. Silverstein, Law Office..........................64 Wesierski & Zurek, LLP..............................................50 BATHROOM RENOVATIONS

South Coast Construction & Repair....................54

BLINDS

Apex Window Decor.................................................23 BOILER SYSTEMS

Debinaire Co.................................................................52 CABINETS/REFINISHING

Brent Collins Construction......................................23

Brent Collins Construction......................................23 Buffalo Maintenance, Inc.........................................16

WATERPROOFING

Bona Fide Mortgage..................................................60

McCarthy Roofing.......................................................51

California Replacement Windows.......................33

Chase/Scott Schweer..................................................2

McCormack Roofing..................................................37

Republic Windows & Doors...................................67

MAIL BOXES

Royal Roofing................................................................12

DRAINS

ORCO Apartment Suppy.........................................43

SECURITY SERVICES

Aarow Drain & Plumbing........................................72

R&B Wholesale Distributors, Inc. .......Back Cover

Alertt Access Gate Controls......................................9

California Rooter & Plumbing................................29

MAINTENANCE, REPAIRS, PRODUCTS

WATER HEATERS

Brent Collins Construction......................................23

California Rooter & Plumbing................................29

Buffalo Maintenance, Inc.........................................16

Debinaire Co.................................................................52

R&B Wholesale Distributors, Inc. .......Back Cover

Home Depot PRO.......................................................21

MOLD REMEDIATION

ORCO Apartment Suppy.........................................43

DRAPERIES/BLINDS/WINDOW COVERINGS

Apex Window Decor.................................................23

South Coast Construction & Repair....................54

R&B Wholesale Distributors, Inc. .......Back Cover

The Cabinet Depot.....................................................14

DRYWALL

CARPENTRY

Brent Collins Construction......................................23

Brent Collins Construction......................................23 Buffalo Maintenance, Inc.........................................16

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Apartment News

American Environmental Specialists..................32

WINDOWS

ORNAMENTAL IRON

California Replacement Windows.......................33

ELECTRICAL

Alertt Access Gate Controls......................................9

Home Depot PRO.......................................................21

Buffalo Maintenance, Inc.........................................16

Brent Collins Construction......................................23

Republic Windows & Doors...................................67

www.aaoc.com

June 2017

Newport Beach Top Multifamily Agents

Tyler Leeson

Greg Bassirpou

Mark Bridge

Sheil Stampwala

David Yeh

First Vice President Investments Top Agent | MultiFamily

Vice President Investments MultiFamily

President Investments MultiFamily

Senior Associate MultiFamily

Senior Associate MultiFamily

Anthony Brown

John Susank

Drew Holden

Kurt Hediger

Shane McConnell

Associate MultiFamily

Vice President Investments MultiFamily

Associate MultiFamily

Associate MultiFamily

Senior Associate MultiFamily

Marcus & Millichap Real Estate Investment Services, Newport Beach is the industry leader in Orange County. Our highly skilled agent roster closed over 5000 units in Southern California in 2016.

Our range in the marketplace allows us to provide brokerage expertise to investors seeking 5 units to 500 unit investment properties. We can assist

Hap Knowles

Jon Mitchell

Associate MultiFamily

Vice President Investments MultiFamily

any real estate investor regardless of your current investment criteria. Our sub-market information is accurate, up-to-date, extremely useful, and FREE! Reach out to one of our investment professionals for a 2017 investment outlook.

Bob Osbrink | Regional Manager Jon Giannola | Sales Manager

www.marcusmillichap.com (949) 419-3200

19800 MacArthur Boulevard, Suite 150 Irvine, CA 92612

Licensed by the California Bureau of Real Estate

Apts Magazine Top 10.indd 1

June 2017

www.aaoc.com

1/9/17 8:47 AM

Apartment News

71

DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 45 Years Experience Serving Orange County St. Cont. Lic. #730851

ADVERTISERS’ INDEX

Alphabetical

JLE Property Management Inc................................25

Access Exterminator Service.....................................11

JM Air Conditioning & Heating.................................9

ACE Commerical Laundry Equipment, Inc.........66

Lee Walker Appraisals....................................................4

AEI Corporation..............................................................69

Lin-Ed’s Appliance Service & Repair......................47

Alertt Access Gate Controls.........................................9

Lloyd Pest Control.........................................................15

All Proof Decks................................................................68

Marcus & Millichap........................................................71

American Appliance Rentals....................................45

McCarthy Roofing..........................................................51

American Environmental Specialists.....................32

McCormack Roofing.....................................................37

American First Credit Union........................................8

National Service..............................................................50

Apex Window Decor....................................................23

ORCO Apartment Suppy............................................43

Argos Home Systems.....................................................7 Bath Crafters.....................................................................20 Bona Fide Mortgage.....................................................60

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

Brennan Law Firm..........................................................31 Brent Collins Construction.........................................23 Buffalo Maintenance, Inc............................................16 C & C Paving Company, Inc.......................................48 California Replacement Windows..........................33 California Rooter & Plumbing...................................29 Carpet Crafts....................................................................63 CBRE.....................................................................................28 Chase/Scott Schweer.....................................................2 CSC Service Works.........................................................55 Dale’s Roofing..................................................................64 Debinaire Co....................................................................52 Duringer Law Group, PLC..........Inside Front Cover Farmers Insurance —

72

Apartment News

See page 70 for category listings

Aarow Drain & Plumbing...........................................72

Block & Associates.........................Inside Back Cover

Do you know…

Out of the Gutter ..........................................................49 PHD Insurance Brokers, Inc................................41, 48 Prestige Property Management..............................10 ProActive Realty Investments Inc...........................14 Rash Yambo Decking & Stairs..................................61 R&B Wholesale Distributors, Inc. ..........Back Cover Republic Windows & Doors......................................67 Roberts Management & Investments..................56 Royal Roofing...................................................................12 Saber Geotechnical Construction Solutions......59 Safe Harbor Exhange, Inc...........................................20 S M Painting Corp..........................................................28 Sondance Painting........................................................67 South Coast Construction & Repair.......................54 South Coast Real Estate & Property Mgmt.........65 Steven D. Silverstein, Law Office.............................64 Stewart Tours...................................................................42

Theresa Simes Agency................................................45

The Cabinet Depot........................................................14

FastEvict.com Law Group....................................Insert

The Management Works............................................32

Hom Sotheby’s International Realty —

SVN/Vanguard Investment Properties...................6

The Stanfield Group......................................................44

W. R. Gorman...................................................................35

Home Depot PRO..........................................................21

Wesierski & Zurek, LLP.................................................50

www.aaoc.com

June 2017

Tenant Eviction Unlawful Detainer

125

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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WHOLESALE DISTRIBUTORS, INC.

ONTARIO • HAYWARD • PHOENIX

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source.

Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers

2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com