June 2016 Apartment News

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

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VOL. LVI

• JUNE 2016

Join us for our ICE CREAM

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In this issue: • 3 Tips to Vamp Up your Rental Listing’s Photos.................................................................25 • Why in Writing from “Cash In on the Myths of Real Estate”..............................................30 • Help Avoid Tax-Related Identity Theft...............................................................................38 • “Nobody Gave Me a Copy of….........................................................................................42

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JUNE 2016

•

VOLUME LVI

7 June General Membership Meeting 11 NALP Training 15 Online Training with Grace Hill 17 ApplyConnect Tenant Screening 21 CAM Online 36 NAA Education Conference & Exposition 48 BISNOW’S National Multifamily & Mixed Use Conference West

Departments 4 President’s Message — The Perils of Price Control

6 Executive Director Report/Lou’s News 8 Sacramento Report 12 Legal Corner — Questions and Answers 18 Federal Focus 20 Dear Maintenance Men 46 Welcome New Members 49 Product & Service Council Members’ Buyer’s Guide 70 Advertisers’ Index — Category 72 Advertisers’ Index — Alphabetical

Features 25 3 Tips to Vamp Up your Rental Listing’s Photos By Ryan Green and Becky Bower 28 April Property Management Forum Luncheon

30 Why in Writing from “Cash In on the Myths of Real Estate” By William R. Gorman 32 April General Membership Meeting Recap 38 Help Avoid Tax-Related Identity Theft By Jason Sherr 42 “Nobody Gave Me a Copy of… By John Cottrell

JUNE

AAOC Education & Events

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2014 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

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Calendar of Events JUNE

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

14 - Board of Directors Meeting

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701

21 - General Membership Meeting

Tuesday, 6:00 pm, AAOC Offices

Tuesday, 7:00–8:45 pm, Embassy Suites See Page 7

(714) 245-9500 • Fax (714) 245-9505 www.aaoc.com Executive Director — Lou Penrose Editor in Chief — Lou Penrose n Managing Editor — Veronica Copeland n Advertising & Media Sales Director — Debbie M. DiBernardo n Design & Production — Dave Moeller/Graphic Angles n Photographer — Roxie McClintock n Printing — Sundance Press

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The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

4 - 4th of July Holiday

12 - Board of Directors Meeting

Monday, Office Closed

Tuesday, 6:00 pm, AAOC Offices

A U G U ST 9 - Board of Directors Meeting

18 - Workplace Harassment Training

Tuesday, 6:00 pm, AAOC Offices

Thursday, 9:00–11:00 am, AAOC Offices

The

lives here.

Announcing our Thursday General Session Speaker, Michael Strahan!

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Thursday, June 16 | 12:45 p.m. – 2:15 p.m.

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When we said our program is designed to get you fired up, we weren’t kidding.

Co-host of LIVE! with Kelly and Michael and NFL Hall of Famer, Michael Strahan will share his infectious energy and extensive experience—all with the goal of pumping up your winning spirit!

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Directors n n n n

n Julia Araiza n Vicki Binford n Tom Cummings Stephen C. Duringer, Esq. n

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi

Nicholas Dunlap Alan Dauger James Wohrman

The window of opportunity is wide open.

John Tomlinson Craig Kirkpatrick Tim Gorman Michael Chew Nick Lieberman

An event for your professional development.

If you’re in apartment housing, you’ll want to join more than 9,200 of your peers in San Francisco. Because for the first time, that’s where you’ll find the 2016 NAA Education Conference & Exposition.

The 2016 NAA Education Conference & Exposition delivers the knowledge, tools and solutions you need to hit the ground running the moment you get back. It’s a valueadded experience that pays dividends throughout the year.

Dale Hayden Jerry L’Ecuyer Jim Loftus Rick Roshan

June 15-18, 2016 Moscone Convention Center San Francisco

Robert C. Shaw Robert B. Thompson n Dean Zarkos n n

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Register Today!

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See page 36 for details 3

President’s Message

BY N IC HOL AS A. DU N L AP DI R EC TOR OF P ROP E RT Y MANAGE M E NT, AVANATH C AP ITAL MANAGE M E NT

The Perils of Price Control “The nine most terrifying words in the English language are: I’m from the government and I’m here to help.”

— Ronald Reagan

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ithout a doubt, the question I am asked most frequently by apartment owners has to do with rent control. In some variation, be it “is there a current threat?”, “are any jurisdictions considering it?” and “do I think that rent control will ever happen to Orange County?” are questions that I am asked almost weekly. In markets like today, when homeownership is at an all-time low, rental rates are approaching previous highs and multifamily occupancy rates in Orange County average out at about 97%, it’s easy to see why. And when you call it what it is, it becomes even more apparent why it just doesn’t work.

Just Ask Margaret Instead of calling it rent control, call it price control. Price control, typically associated with socialist or communist governance, is when the government or an affiliated entity dictates the prices that can be a charged for a product or service. And the problem with price control in our business is that with a limit on the growth of revenue and no hedge against rising operating expenses, each and every property will reach a point where the operating expenses have surpassed the income being generated and the property will no longer provide 4

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cash flow sufficient to cover the debt service. Forget reinvesting in your property to make capital improvements and forget being able to pay yourself dividends as a return on investment, you will be fortunate to pay your vendors and your lender. And right now, property owners in rent-controlled jurisdictions throughout the state are facing these issues. As the late Margaret Thatcher once said, “the problem with socialism is that eventually you run out of other people’s money.” And here we are.

Rent Control Really Out of Control Yes, you read that correctly, now let’s quantify it. Controlled rents across San Francisco, Santa Monica and Los Angeles grew at an average of 2.2% per year over the past 15 years, more than 1.5% below the market average during that time. Over the same time period, expenses (tied to the average wage index) grew at about 5.01% per year.

So let’s say you purchased a fourplex in San Francisco in the year 2000. At that time, annualized rents per square foot were $22.00 and annualized expenses were over $11 per square foot. At the 2.2% and 5.01% growth trajectories, the rent and expense per square foot rate will intersect in 2020.

You’d have no money for debt service, no cash flow and would be faced with two scenarios: exit the rental business in order to hold on to the property or sell the property.

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Choose One: Quality or Affordability In the rental housing business, we provide a fundamental service to people of all demographic and socioeconomic backgrounds. By forcing landlords to choose between paying operating expenses or making a loan payment, or by disincetivizing reinvestment through stringent price controls that virtually eliminate the availability of cash flow for use on improvements, rent stabilization boards across the United States are indirectly and inadvertently setting the standard that renters must choose between quality and affordability. What seems to be a financial favor for renters is instead causing a shortfall of suitable housing for those who need it most. So as our housing stock continues to age and our population continues to grow, the physical upkeep and appearance of many multifamily properties is falling behind the times and more costly updates to infrastructure and systems will soon have an even greater impact on owners than if they were able to keep up with rents in order to maintain these systems over time.

Working Together, Not Waiting Around But the great thing about real estate is that the options, both public, private and public/private are truly limitless. More is accomplished when private property owners and local agencies are working together than against each other, as can happen when

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private property rights are restricted or removed. Instead of being close minded or adversarial, private property owners should be solution minded and think about the big picture. If not, well, price control could be the end result.

Remember what Ronnie said about the most terrifying words in the English language? It’s up to us to plot our course.

AAOC is proud to continue the fight against rent control, price control or any other legislation that would negatively impact or infringe upon our rights as the owners and operators of rental housing. Most importantly, we are on the front line, working with City staffers, elected officials at the local, county, state and national levels to institute changes that will not only help us, but help our residents and the community around us. And to that, I remain committed.

The Perils of Price Control — SF/LA Average $30 $25 $20 $15 $10 $5 $0

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To read more on this topic and the multifamily industry, please visit my blog at

Los Angeles (99–14)

http://www.nicholasdunlap.com/ or on Twitter

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@nicholasdunlap

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About the Data: *Base SF and LA Rental Rate and Operating Expense Data Provided by IREM. **Controlled Rent Increase Data Obtained From SF/LA Rent Stabilization Boards. ***Market Rent Increase Data Obtained From Axiometrics. ****Operating Expenses Adjusted in Accordance with Average Wage Index. *****Property Taxes Increased at 2% Each Year.

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Lighthouse Electric N E W S

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Lou’s News

BY LOU P E N ROSE, E X EC UTIVE DI R EC TOR

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ritish Prime Minister Benjamin Disraeli once said: “there are lies, damn lies, and statistics.” I often feel his pain when reading the real estate section on my local newspaper.

Much talk (and ink) has been offered on the issue of housing affordability, specifically rent. While I encourage healthy debate on the subject, all too often the statistics used to premise any argument leave me uneasy, and suspicious of the conclusion. Orange County is a wonderful place to live. In my opinion, truly up there with the biggies like San Francisco, New York, Honolulu and Miami. It is then only reasonable that the price of housing reflect that reality. When it comes to

multi-family housing in Orange County, demand will have similar affects. But conclusive numbers on prices and overall affordability is still a work in progress. The Apartment Association of Orange County is in the planning stages of just such a comprehensive study. We hope to drill deeper into the numbers and include all forms of rental housing with the purpose of getting more accurate data. I believe this will allow a more helpful discussion.

As I have said repeatedly: we landlords don’t raise our rent, the demand to live in our beautiful buildings cause our rents to rise.

Local government affairs advocacy is the official term for it, but for those of

President Dunlap weighs in on the Santa Ana Gold Seal PREP Program.

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us who do it, advocacy is relationship building, education, conversations, and compromise. Whether it pertains to private parking fees in Anaheim, public parking restrictions in Stanton, rent control ballot measures in Orange or inspection fee increases in Santa Ana, the Apartment Association of Orange County is your voice at city hall throughout Orange County. Advocacy on behalf of owners, property managers, and residents is ongoing and thrives when fully supported. If you have not done so already, please support our Political Action Committee. You can learn more online at our website www.aaoc.com

Lou addresses the city of Santa Ana w w w . a a o c . c o m

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General Membership Meeting Tuesday, June 21, 2016, 7:00–9:00 pm

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Sacramento Report

BY JON SMOC K & RON K I NGSTON

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our most recent comments, augmented by several other important bills of note.

Assembly Bill 2312, as amended, would have required the defendant in UD non-pay cases to post with the court future rent obligations as they may become due until the owner gains possession or the defendant prevails in the action. A hearing before the Assembly Judiciary Committee was canceled at the author’s request in light

very legislative session has mul- ments and either die or move on to an tiple choke points in the stream uncertain ultimate fate. The session is of proposals that act like a sieve now heating up as we approach the halfway mark toward getting bills in winnowing out some ideas while passed by their house of origin. Then allowing others to pass on to the next hurdle. Each choke point in the process the fun begins anew as we repeat the produces frenetic activity for sponsors, process in the second house.

At this writing, Committee action supporters, opponents and, of course, legislators, legislative staff and lobbyists. has been taken on a number of bills of special interest. Here is a status report Bills are rushed through multiple JLE.ad:Layout 1 3/8/10 11:21 AM Page on1those that have been highlighted in committee hearings, multiple amend-

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of obvious Committee opposition.

(Assembly Bill 2003, as reported last month, died at its first hearing before the Assembly Judiciary Committee on April 5, 2016, on a straight party-line vote (3–7).)

Assembly Bill 2502, which would authorize local governments to establish price controls on new developments and validate below-market housing set-asides, is pending on the Assembly Floor as, at this writing, the author considers proposed amendments.

Assembly Bill 2819, which would permanently deny public access to UD actions unless the property owner prevails and presents the appropriate paperwork to close the case by judgment or stipulation of all parties, is pending on the Assembly Floor.

Senate Bill 1053, which would require all rental property owners to participate in the federal government’s voluntary Section 8 voucher program, is poised to reach the Senate Floor if it is released soon from the Senate Appropriations Suspense File.

While we have devoted substantial lobbying efforts on these prominent bills of interest, including their being the focus of leadership attention at the March Capitol visits as reported last month, other important measures have not gone unnoticed. For example, Senate Bill 876 would have provided far-reaching “rights” for the homeless to occupy any public or private space generally open to the public with little or no regard for nuisance, trespassing or health and safety concerns. It was opposed by a broad coalition of public and private property interests and defeated on a 2–7 vote in the Senate Committee on Transportation and Housing.

Two bills relating to restricted use or reclassification of certain common pesticides and insecticides would seriously damage an apartment owner’s ability to treat alleged insect infestation with the most reliable control products.

Assembly Bill 2596 would expand from wildlife habitat areas to the entire state

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the exiting ban on the use of certain anticoagulants in pesticide management; and it also would add additional anticoagulants to the banned list.

Senate Bill 1282 would require the Director of the Department of Pesticide Regulation to designate “neonicotinoid pesticides” as restricted materials (unavailable for OTC use) by January 1, 2018, thereby sharply reducing the availability and use of what is claimed by proponents to be the most widely

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used class of insecticides in the world.

The measure is pending in the Senate Appropriations Committee.

Senate Bill 1340 would add to the Department of Water Resources update of its model water efficient landscape ordinance a permit requirement for the installation or replacement of specified automatic irrigation systems, or the expansion of the same specified autoSmock/Kingston — continued on page 10

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9

Smock/Kingston — continued from page 9 matic irrigation systems to increase the irrigated area by 25% or more, for a landscape project on or after July 1, 2018.

The bill is pending on the Senate Floor.

Senate Bill 1267 would enact a number of substantive and procedural changes in the owner-resident relationship. For example, the bill would require that the address for payment of rent in person be within 5 miles of the rental property, a particularly troublesome problem for small property owners.

The bill would authorize payment in any manner disclosed in the rental agreement and, if mailed, the payment would be conclusively presumed receivable by the owner on the date posted if the tenant can show proof of mailing. The bill would expand the notice requirement for certain properties where an intent to withdraw accommodations from the market is required by the local public entity. The measure is pending in the Senate Transportation

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and Housing Committee.

Assembly Bill 1760 attempted to impose a number of specified conditions regarding support animals on the rented premises or associated common areas. It would declare a breach of these conditions, if contained in the lease or rental agreement, to be a breach of the rental contract. The bill would provide that a tenant or prospective tenant would not be prohibited from possessing a support animal on the rented premises or associated common areas if the tenant conformed to the specified conditions. The author canceled a hearing on the bill in the face of strong opposition noted by the Assembly Judiciary Committee.

Senate Bill 269 would modify several aspects of the ADA compliance mechanism by, among other things, establishing a rebuttable presumption, for the purpose of an award of minimum statutory damages, that certain technical violations do not cause a plaintiff to experience difficulty,

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discomfort, or embarrassment. This bill would also exempt a defendant from liability for minimum statutory damages with respect to a structure or area inspected by a certified access specialist for a period of 120 days if specified conditions are met. The bill would require a defendant who claims the benefit of this exemption to disclose the date and findings of any certified access specialist (CASp) inspection to the plaintiff. The bill would additionally require the State Architect to publish, and regularly update, easily accessible lists of businesses that file prescribed notices of inspection, on or after January 1, 2017, including the date of the inspection. The bill would require the State Architect to develop a process by which a small business may notify the State Architect that a structure or area has had a CASp inspection and to develop a form for businesses to notify the public that the Smock/Kingston — continued on page 24

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Legal Corner — Questions & Answers

BY ST E P H E N C . D U R I N G E R , E S Q .

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’ve owned my buildings for several years; many of my residents are longterm tenants. I don’t seem to have any current contact information for most of my residents. The applications in the files are way out of date, and many files don’t contain any at all. Even the applications that are in the files have old and outdated telephone numbers. Do I have the right to request this information?

Of course. It is a good management practice to maintain current information on all of your residents. Prudent landlords will update the resident’s file annually with current telephone numbers, employment information, vehicle license plates, email and emergency contact persons and phone numbers. Current telephone numbers should include home, work and

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cell numbers. Rather than asking your residents to complete a new application, the better method is to prepare a resident information form requesting this information, and ask the resident to fill in the blanks. Of course, it is also a good practice to photocopy rent checks as they are tendered to you. Most residents will not object to providing this information to you and will gladly complete your form. This simple exercise will identify the co-operative residents and will identify which residents are not. Although California law does not require that the resident provide the requested information, it does not prohibit your asking.

residents can put their rent checks in it.

I’m thinking I’ll save them a stamp and get the rents sooner. Any problem with doing this?

Many landlords do exactly that, most with absolutely no problems whatsoever.

If you are considering the practice, it is very important to install a secure box that cannot be removed or broken into, and provide your residents with written procedures regarding the use of the drop box. Specifically, inform the residents that use of the box is optional; that they may use it for their convenience, but that there is a risk of loss or theft. Rent will not be considered paid until you actually receive their check and the check

I’ve been thinking of installing a drop box somewhere on my property so that the

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Q&A — continued on page 14

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Q&A — continued from page 12 clears the bank. And of course, never deposit cash. Also provide the residents with a physical address where they can personally deliver the rent, not a PO Box, if they prefer not to deposit the rent into the drop box. By not requiring the use of the drop box, the resident will bear the risk of loss, until you actually receive the rent. If you mandate the use of a drop box, and fail to provide a physical address for payment, or require payment to be made to a PO Box, courts will find that the risk of loss transfers to you upon their placement in the drop box, or in the mail.

I just sent out my annual rent increases to all of my residents. Because times are tough, I delayed sending them out, and I kept the increases minimal. Well, I just got home, checked my messages, and got an earful from one of my more “vocal” residents. She claims that I was retaliating

against her, and that the rent increase notice was not valid. Says that she won’t pay it, and that I violated the law by even giving it to her. Something about her deducting $6.50 from her rent three or four months ago for a leaky faucet. I remember that she shorted the rent, but I didn’t really mind, she took care of the dripping faucet herself. What does this mean, what is “retaliation?” Did I do something illegal by serving my annual rent increase notice?

No. Although there are protections in place for certain tenant conduct, your resident is confused. A landlord cannot punish a tenant for exercising a “legal right.” The law offers tenants certain protections from retaliatory evictions and retaliatory acts. California law will infer, or ‘presume’ that a landlord has a retaliatory motive if he seeks to evict the tenant or take other retaliatory action within six months after the tenant has exercised certain protected rights, including using the repair and

deduct remedy, complaining about the condition of the unit to a public agency, after giving the landlord notice, or after filing a lawsuit based upon the condition of the unit. The tenant must prove that she exercised one of these rights, in the past six months, and that her rent is current. The landlord may counter, or ‘rebut’ the tenant’s claims of retaliatory conduct by establishing that he did not have a retaliatory motive.

If the landlord’s actions were based on a valid reason, and not in response to the tenant’s exercise of a protected right, then a court would find that the landlord did not retaliate. If your annual rent increase was consistent with past practices, didn’t solely target this individual tenant, was based upon objective business reasons, and was not meant to “punish” this resident, then your rent increase would most likely not be deemed retaliatory.

Q&A — continued on page 16

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Q&A — continued from page 14 I’m in escrow to sell my rental home.

The tenants have lived there for several years. I’m holding fifteen hundred dollars as security deposit, per the terms of the lease. The tenants have paid rent late several times, incurring late fees which they never bothered to pay. I also paid for a window that the residents’ child broke last year. I asked the tenant to reimburse the cost, but they never did. The buyer is demanding that he get credit for the entire $1500 at close of escrow. This doesn’t seem right; can’t I deduct the money the tenant owes me, and give the buyer a credit for the remaining balance?

Yes. When a rental property is sold, the selling landlord must either transfer the security deposit to the new landlord, or return the security deposit to the tenant after the sale. Before transferring the deposits, the selling landlord may deduct money from the security deposit held.

Deductions can be made for the same

reasons that deductions are made when a tenant moves out. The selling landlord must then notify the tenants of the transfer in writing, as well as the amount and basis for each deduction, and the amount transferred to the new landlord. The notice must include the name, address and telephone number of the new landlord.

he wishes to “assign” the lease to another. It is important that landlords know who their residents are, and that proper screening techniques are utilized to ensure only qualified persons reside in the unit. That is why rental agreements prohibit residents from assigning or subletting the tenancy without the landlord’s prior written consent.

My rental agreement states that the resident cannot sublet the apartment or assign the lease. I’m not sure I know the difference, can you explain? And why is that provision even there?

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms, has successfully handled over 245,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100, toll free at 800.829.6994 or 877.387.4643.

Please visit www.DuringerLaw.com for more information and to sign up for our periodic newsletter.

Often times a tenant wants to move in a roommate during the term of the lease, or may wish to replace a recently departed roommate. When a resident wants to remain in the unit, and allow another to reside with him, he wishes to “sublet” a portion of the unit to a third party.

When the resident gets a job transfer and wishes to move out, but wants to transfer the tenancy rights to another,

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Federal Focus — The NAA Connection

BY GR EG BROWN

Apartment Industry Advocates

L

ike so many people inside the Washington, D.C., beltway, I am eating my words from 11 months ago — “Donald Trump is not a serious candidate and there is no way he will get the GOP nomination,” I said. Even as support for Mr. Trump grew and other, seemingly more viable candidates fell away, I still could not absorb the idea. Certainly in the past 45 days, I have stopped speculating altogether

because well, even I began to believe he could pull it off.

So here we are. At press time, Donald Trump is poised to claim enough delegates before the Republican National Convention in Cleveland to be the GOP’s standard-bearer in the Presidential race. Having learned my lesson, I will measure my opinion about his chances of being Commander-inChief. His particular brand of bravado,

policy “flexibility” shall we say and insight into the minds of some of our country’s most disaffected voters worked in the primary and could also work in the general election. Moreover, Mr. Trump is unorthodox, unpredictable and without a filter. Those are usually liabilities for a candidate, but for him they have been assets as his opponents’ more conventional campaign strategies failed.

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According to recent polls, Mr. Trump starts the race against Hillary Clinton, assuming she is the Democratic nominee, under a 15-point deficit.

Further, his overall “unfavorable” rating is nearly 60 percent while his support among women and the Hispanic community is dismal. Finally, he has to spend time wooing members of his own party to support his candidacy.

Endorsements or at least pledges of support (some only for “the nominee”) are coming in from Senators, Governors members of the House, etc., but there are at least as many who are either pledging never to support Mr. Trump or who will not do so now. Even House Speaker Paul Ryan, who is concerned about maintaining his own majority, won’t commit to Mr. Trump yet.

One could argue that Mr. Trump did not need the support of “establishment” Republicans to win the primary, so why does he need them now? Realistically, he needs that support for what it brings — money, surrogates to carry his message

and ground troops to help build support within states and local communities.

Typically, a Presidential candidate combines efforts with Senators and Representatives running for re-election.

That may not be the case here for many candidates for whom Mr. Trump could be a liability. Campaign ads tying the most controversial parts of his message to Republican candidates are already airing in several states.

All this said, it will certainly be no easy ride to victory for Secretary Clinton.

Her own unfavorable rating is above 50 percent and there is pretty strong current of distrust of her among voters. Like Mr. Trump, the Secretary is not guaranteed to garner the support of all of the communities within her own party. Those voters currently supporting Bernie Sanders might decide that she is too much status quo and not enough revolution. They, like some establishment Republicans, could stay home rather than cast a vote for their nominee. And, there is the email server controversy.

While it seems like a dud of an issue for the average voter, an indictment could change the conversation significantly.

Finally, Secretary Clinton has thus far been able to run a standard sort of campaign with all of the typical tools, methods and narrative. As noted above, that did not work against Mr. Trump in the primary and it will not work against him now. Is she really prepared for the “asymmetrical” style he employs?

There is a lot yet to know about how the general election is going to play out. It depends on when the Democrats sort out their own primary, who Mr. Trump picks as his Vice Presidential running mate, how his tone and rhetoric changes (or does not) going forward, whether Secretary Clinton’s legal troubles worsen and the style with which Mr. Trump engages the Secretary (bully or tough opponent). As these and many other elements play out we will revisit this conversation.

Thanks for reading. Talk with you next month. Regards, Greg

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Dear Maintenance Men

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ear Maintenance Men: I am on a rehab project on a building that consists of all two bedroom, one and three quarter baths. The three-quarter bathrooms have a sink, toilet and bathtub, but no shower. I would like to convert them to a full bath by adding a shower.

How do I do it? Bill

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valve set-up.) The easiest apartment application valve to buy is either a Moen or Mix-it valve. There are many other brands to buy depending on your budget. The kit will come with a valve, spout, shower arm and head. You will still need to purchase a half inch copper pipe at least 56 to 59 inches long, a 90 degree brass elbow, slip to thread with ears to attach it to the wall stud at the shower head. Be sure you have a full propane torch with solder.

Now you are ready to install. Don’t forget to turn off the water. Since you will be installing new shower walls, don’t worry about damaging drywall.

Cut a hole in the drywall stud to stud, 12 inches high at the existing valve level. Then cut a 4 inch wide strip of drywall 59 inches up from the location of the existing valves. Now that everything is exposed, remove the old valves, by cutting or use the propane torch to melt the solder joints. Install the new valve in place, cut a half inch copper riser between 56 and 59 inches and solder to the valve. Solder the brass 90-degree elbow to the pipe and screw the elbow to a cross stud. If you could not find an elbow with ears, use plumbers tape or a pipe hanger to secure the elbow in place. Test your plumbing installation for leaks.

Replace existing drywall around the tub with green board drywall or cement board. Install shower wall material of your choice. We recommend a one-

Dear Bill: This is a great upgrade to any unit.

There are a number of ways to go depending on your budget and do-ityourself skills. The most economical and simple solution to adding a shower to a bathtub is to install a diverter spout that includes a 1 half-inch hand shower fitting. The hand shower can be sold separately or as a kit with the spout.

Connect the hand shower hose to the spout and hang the showerhead on the wall. Other than installing waterproof shower walls, you are ready to go.

The second option is a bit more involved, but a much better solution.

Because most tub only bathroom usually have no wall tile or “shower wall” material, gaining access to your existing valve & plumbing system should be easy. Let’s begin with the items you will need to start your project. (If you have an existing two-valve system, now is the time to go to a modern single

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Maintenance — continued on page 22 2 0

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Maintenance — continued from page 20

for resolving this problem? Barbra

piece wrap around shower wall system available at your local home center.

Dear Barbra: The smell may come from a number of places. First, use a small toilet type bush with soap and scrub the inside of the garbage disposal. This will remove any slime build-up. (For safety reasons, shut the garbage disposal off at the breaker or pull the plug.) Next remove the drain trap and clean out any sludge.

Many times the horizontal pipe between

Dear Maintenance Men: My rental unit has a kitchen with a double sink. The drains smell very bad. I have tried running lemon slices through the garbage disposal, it works for a short time, but the smell comes back. What steps do you recommend

the trap and the wall may have hard deposits coating the inside of the pipe.

The deposits will collect food and debris that may slow the drains considerably. If you have a dishwasher, check the drain line leading from the air-gap or dishwasher to the garbage disposal. It may be full of sludge that will cause a smell to come through the air-gap located next to the faucet. Clean or replace any pipes with deposits or sludge. Check both drain lines for the above problems. Now if you wish, run the garbage disposal with a few slices of lemon and it should smell good and stay that way. Once in a while, throw some ice cubes in the garbage disposal unit to help scrape away any debris.

Dear Maintenance Men: I have a problem with moisture buildup and wall damage in my apartment bathrooms. The bathrooms do not have windows as they are constructed away from any exterior walls.

They do have vent fans, but they don’t seem to do the job. How can I solve this problem? Bill Dear Bill: First things to check is whether your vent fans are working and not clogged with lint or dust. If the fan is operating properly, check the CFM or cubic feet per minute of air movement. The minimum number should be 50 CFM. If the bathroom is getting more than the average amount of use, you may want to replace the existing fan with one that has a higher CFM rating. We recommend using at least a 120-CFM fan. And equally important, many bathrooms have two wall switches; one for the light and the other for the fan. If this is the case, we recommend combining the two switches into one. That way when the resident switches on the light the fan will come on automatically. We find most residents will not turn on the fan if it has its own switch.

Maintenance — continued on page 24 2 2

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Maintenance — continued from page 22

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a matter of statewide concern and would apply to charter cities and charter counties. The bill has passed the Legislature and is awaiting action by Governor Brown.

The most prominent bills of interest that have surfaced in this session will continue to generate much discussion, including a need for active member involvement in and timely responsiveness to RED ALERTS as they are promulgated.

business has obtained a CASp inspection. The bill would additionally require local agencies to develop and provide to applicants materials relating to the requirements of the federal Americans with Disabilities Act of 1990, or to instead provide similar materials developed by the California Commission on Disability Access. The bill would declare that these provisions constitute

Jon Smock is General Counsel and Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500.

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3 Tips to Vamp Up your Rental Listing’s Photos

BY RYAN GREEN AND BECKY BOWER

T

he look of your rental property can make or break an applicant’s interest in becoming your new tenant. For most millennial applicants, visual media is a must for even a phone call. While using a DSLR camera or high resolution camcorder would be ideal, these few tricks you can use with your smart phone can help make your rental look enticing to potential applicants.

1. A ngle Your Phone to Showcase Your Best Features First thing’s first, turn your smartphone horizontally. Even though taking pictures vertically (or upright) is more natural, you limit the amount of space that will show up in the frame.

According to HitRECord’s video about orientation, the human eye has a greater peripheral vision horizontally than vertically. This means that by capturing the setting horizontally, you will mimic the way your applicants actually perceive your rental’s space. Additionally, horizontal pictures and video have a bigger frame, which is vital when showing off the interior of your property.

After you take a moment to turn your phone, you’ll need to be aware of what angles best represent your rental space. This is important because it allows you to highlight your best assets all in a few pictures. Dom Bower’s youtube video on property photography tips best explains this. His example showed a large staged bedroom that had a fireplace, bed, and giant windows.

Going to the different corners of the bedroom you can see that taking a

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picture would highlight different things; one would highlight the fireplace and bed, the other would highlight the bed and window, and so forth. The question is, which one best highlights the most features? Before taking a picture of your own rental’s bedroom, consider what that room’s features are (lighting, view, closet space, etc.) and what angles best showcase them. Try going to each corner in your room.

When using the same logic for capturing video you can capitalize on lighting to making the room seem bright and inviting. Photos will let your applicants better analyze specific features, and a short video of the room will help them get a feel for what it’s like to actually be in the space.

Finally, to get a good shot at the angle you want, you’re going to need to move around. Ideally, you’ll want a picture that shows a little bit of the ceiling and a little bit of the floor. The two should be similar in size (on your screen) and act as a frame for whatever feature you’re focusing on. So you might have to crouch down or stand on your tippy toes to get a symmetrical image.

For video this means finding a good spot, and then balancing yourself to rotate with a smooth range of motion so the camera doesn’t bounce, and your angle doesn’t significantly shift between start and finish.

and better looking selfies. When you use a smart phone to show off your rental, be sure to open up the windows and doors. You want as much daylight as possible to give the illusion that your space is clean and to help it appear bigger. Try to stay away from depending on in-home lighting unless it is an upgraded feature that will help attract tenants. Taking pictures and video during the nighttime and using solely installed lighting gives your pictures a yellow tint that is unattractive and can even make your rental appear dated.

3. The Do’s and Don’ts of Rental Photography Be sure to take multiple photos of Vamp Up Photos — continued on page 26

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Vamp Up Photos — continued from page 25 your rental property from each spot you want to highlight. Assuming your phone isn’t low on storage already, you will want to give yourself plenty of options to pick the most appealing shots to highlight your property. If you want to experiment, manually focus on different places in each position by tapping on your screen. This will make your smartphone’s camera focus on different areas, changing the depth of your shadows (how your camera perceives your light). This can be helpful if you find that your smartphone is automatically focusing on something that’s making your image over exposed (like blinding light). There are many different free photo editing apps that can help you change the exposure, shadows, and other features if you find that the pictures you took need something extra. However, you should try to stay away from using tints or filters for your rental listing’s photos. You

don’t want to have to explain why the walls or carpet aren’t the same color as in your photos to potential applicants.

Another often overlooked feature of most newer smart phones is the ability to enhance your frame rate. Most phones come preset to capture video at the standard 30 frames per second (fps).

In your settings you should be able to change this option to 60 fps which will offer sharp, high quality videos that make your applicants feel like they are actually in the room. You can also use this option to take a high definition video, and then pause in optimal places to take screenshots and have amazing photos you may not have gotten to capture already.

With these few basic tricks, your rental listings will be more enticing than ever to the huge amount of potential renters who rely on digital media to before contacting properties.

Your listing photos and video, will bring in more long-term applicants.

Because who would want to leave a

rental that looks so good?

Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

Ryan Green has been working within the real estate and property management industries since 2005, and presently serves as the Marketing Manager for ApplyConnect®. He holds a degree in Business Administration as well as FCRA and Experian certifications for the rental property industry. Since 2014, Ryan has been a writer for the ApplyConnect® Blog as well as a contributing author for industry publications, news outlets and multiple forums.

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April Property Management Forum Luncheon

Roger Sonnenfeld from Access Exterminator Service welcomes Krystal Higuera to her first AAOC Luncheon!

One of our sponsors, McCarthy Roofing, jots down a note to follow-up with Angela Sparks of RML Properties.

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The friendly faces of Career Strategies, from left, Yolanda, Ashley, and Tina.

Laura Lemansky of Rent Path and Debra Quillin say “Cheese” for our photographer, Bob Heer of To’ and Mo’ Towing.

Our speaker, Chris Wharton from Basecamp Expeditions, couldn’t have been more prepared to speak!

One of our gracious sponsors, Sea Coast Commercial Bank, represented by Allison DiSarro, gave lucky winner Ray Roberts his raffle prize. Congrats, Ray!

Trinh Grant won a $25 Starbucks gift card courtesy of Emergency Services Restoration!

Sarah Atkinson of State Farm, presented Dorothy Stauch with a “party in a basket.”

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Why in Writing from “Cash In on the Myths of Real Estate”

BY WILLIAM R. GORMAN, REAL ESTATE BROKER/OWNER, CCIM, AAOC PAST-PRESIDENT

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hat if, in 18 to 24 months, values dropped 40% or more? Are you protected from this type of downturn?

Perhaps you are one of the fortunate investors to hold a high equity position and you see no reason to be concerned.

But what if a change in personal circumstances created a compelling need to

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sell? What then would happen to your years of wealth building not just for yourself, but for your heirs? Can you truly afford not to be prepared?

Equally — if not more importantly, should there be a dramatic drop in values, would you be ready — both emotionally and financially — to take advantage of the ensuing opportunities?

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Having a real estate plan enables you to be prepared for future events — even if you do not know exactly how or when these events may or may not happen.

This is such an important concept that it is addressed at the very beginning of my book, Cash In on the Myths of Real Estate.

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Myth 1-1 My real estate plan does not need to be in writing.

Popular Belief: Buy, hold, and get rich. The plan is simple. Why write it down?

Bill’s Truth: You need a written plan in order to be ready to implement the types of strategic decision-making that will enable you to double your equity every three to five years.

If it’s not in writing, it does not exist!

The first step is to establish your personal wealth-building goals and set up a timetable for yourself. Then, you need to look at each property that you own and evaluate how that property is helping you achieve your objectives. Often specific properties have certain jobs. One property may be your cash flow generator, while another provides certain tax advantages, and a third has a significant upside sales potential.

Once you have created your plan and established how each property is performing within that plan, you need to make sure that you regularly evaluate your progress.

As a part of your review, you should take a look at all of your options (buy, sell, hold, exchange, refinance) and quantify the results. Your analysis should take into account not only your desired dollar return on equity, but also your level of risk tolerance, which may legitimately change with your personal circumstances.

Quantifying your options often provides the incentive needed to execute the steps that you should be taking.

With an understanding of the 18-Year Real Estate Cycle, you also need to watch for such trigger points as deflation, inflation, and other economic factors that often serve as an important call to action.

Cash In: Write down your plan and be specific in your goals so that you can evaluate your options in quantifiable terms.

If you do not have a real estate plan, the economy has one for you!

In today’s world, a written real estate plan is more important than ever.

A written plan that you review and update regularly provides much-needed clarity as well as peace of mind. You have studied the market, determined the course that you want to take, set your benchmarks, and are ready to take action.

It is never too late to create a plan.

In fact, as your life transitions, making adjustments to your real estate plan becomes even more critical. You have gained perspective and have a reason to look ahead not just for yourself, but for your heirs. (The desires of your heirs are another misconception that I addressed in my first myth article that ran in the March 2016 issue of

A P A R T M E N T

Apartment News Magazine.)

A written real estate plan is a theme that runs throughout my book.

There are several other key concepts that I will be focusing upon in future articles.

In the meantime — setting goals and quantifying your expectations is the first step. Don’t forget — put your plan in writing!

Are you looking for a particular product or service?

We can help!!

Visit our Buyer’s Guide beginning on page 49 for the resources you need!

William R. Gorman, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, and by Randy Combs, Brokers, and Sonya Loera, Realtor.

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April General Membership Meeting Recap

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unning a business is not easy task… that’s why we have professionals to help us along the way. Our April General Membership Meeting featured some of the finest employment law attorneys that helped give insight and advice on how to minimize liability and lawsuits while effectively managing your investment.

Our evening began with Executive Director, Lou Penrose updating the members on the current and upcoming laws that the rental-housing industry

is facing. Some of the issues include parking permits in the city of Anaheim, the PREP (Proactive Rental Enforcement Program) Program in Santa Ana, and water rates throughout the county.

We were then privileged to have our President, Nicholas Dunlap, moderate our panel of distinguished attorneys: Alexander Harwin, Partner with Lewis, Brisbois, Bisgaard & Smith, LLP; Christine Baran, Partner with Fisher & Phillips, LLP; and David Larmore, with DeCastro Law Group.

The panel gave insight on common suits and pitfalls as well as provided their views on lodging credit and how to use it. Although there are several viewpoints on whether or not to handle employment wages by using lodging credit, the attorneys were able to inform our attendees and allow them to decide on the practice that works best for their businesses.

Another topic discussed during this Meeting Recap — continued on page 34

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Early bird catches the worm…Herm Stoffel was able to meet exclusively with Michael Gibbs of Bienek Roofing!

Christopher Arvizu of NAI Capital explains what he can do to help our members.

Our sponsor for the evening, Chase Commercial/ Multifamily Lending – Team Schweer, represented

by Stephanie Bologna-Strothers, offered their assistance and services to our members in attendance.

Our prestigious panel of Partners, moderated by Nicholas Dunlap, AAOC President and Director of Property Management for Avanath Capital. From left, Alexander Harwin of Lewis, Brisbois, Bisgaard, & Smith; Christine Baran of Fisher & Phillips; and David Larmore of De Castro Law Group.

Meeting Recap — continued from page 32 meeting was the difference between contractors and employees and whether a 1099 or W-2 is necessary. Questions to decide which is necessary include: if they are full time, part time, or needed occasionally for a specific job; if you set the person’s schedule; if you instruct or supervise; and how you pay them.

Determining worker status can be tricky business so if you are unsure, it is recommended the you consult your tax or legal advisor for additional information.

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in depth explanation of laws and common practices for owners and landlords.

Lou thanked our sponsor for the evening, Chase Commercial Multifamily Lending — Team Schweer, represented by Stephanie BolognaStrothers. He then welcomed all the attendees to our business networking mixer where our panelists as well as our Product & Service Council members in attendance were greeted by members wanting to gain additional knowledge from them.

Our next meeting will be held on Tuesday, June 21st. We hope to see you there!

question that was posed by our members when it comes to their employees.

What is it and what are the requirements? As a reference and general guideline, workers’ compensation insurance provides basic benefits, including medical care, temporary disability benefits, permanent disability benefits, supplemental job displacement benefits and a return-to-work supplement, and death benefits. According to the panel, California employers are required by law to have workers’ compensation insurance, even if they have only one employee.

The panel was applauded for their N E W S

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The June 15-18, 2016 Moscone Convention Center San Francisco Register Today!

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Thursday, June 16 | 12:45 p.m. – 2:15 p.m.

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The window of opportunity is wide open.

If you’re in apartment housing, you’ll want to join more than 9,200 of your peers in San Francisco. Because for the first time, that’s where you’ll find the 2016 NAA Education Conference & Exposition.

An event for your professional development.

The 2016 NAA Education Conference & Exposition delivers the knowledge, tools and solutions you need to hit the ground running the moment you get back. It’s a valueadded experience that pays dividends throughout the year.

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Transformative talks from

Game Changers.

NAA’s Game Changers are world-class movers and shakers.

They’re here to share their experience and help you succeed!

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Help Avoid Tax-Related Identity Theft

BY JASON SHERR

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arning signs: Potential fraud and scams Tax-related identify theft involves someone using a stolen Social Security number to file a tax return and claim a fraudulent refund. This is a small but growing occurrence, and if it happens to you, it can have a major impact on your financial life and delay payment of a tax refund on which you may have been depending.

How do you know if someone has obtained and is using your Social

Security number in a tax-related identify theft? Here are some warning signs: • The IRS or your tax professional notifies you that more than one tax return has been filed for you based on your Social Security number.

• The IRS or your tax professional indicates that you owe additional tax, have a refund offset, or have had collection actions taken against you for a year you did not file a tax return.

• The IRS notifies you that you received more wages than you have indicated on your return and the wages are from an unknown employer. (Someone may have used your Social Security number to obtain a job, and those wages are now reported on your number.)

• Your state or federal benefits are reduced or cancelled because the Identity Theft — continued on page 40

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• In-house handyman service to get your property ready for sale • Marketing program tailored to your property • Property management provided while your property is on the market

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It was a very smooth process and my family was delighted with the results.”

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Identity Theft — continued from page 38

APPRAISALS & VALUATIONS

paying agency received information reporting an income change.

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In the past, some unscrupulous tax preparers have directed client tax refunds into the tax preparer’s account.

To help avoid this situation, beginning in 2015, the IRS will limit the number of direct deposit refunds to any one financial account or prepaid debit card to three.

For any subsequent valid refunds, the IRS will prepare a paper check and postal mail it to the taxpayer. This provision may affect larger families where parents and, perhaps, minor children would like to direct tax refunds into the same financial account, so plan accordingly.

714-744-1074 www.leewalkerappraisals.com

Exchange This…

…FOR THIS!

What to do about tax-related identity theft If you suspect your personal information has been used fraudulently, take these steps as quickly as possible:

Investors can potentially realize a better rate on return by exchanging their investment property.

• File a report with your local police department.

• File a complaint with the Federal Trade Commission at consumer. ftc.gov. Or call the FTC Identity Theft hotline at (877) 438-4338, TTY: (866) 653-4261.

Did you know that 1031 exchange options offer these potential benefits? n n n n n n

• Contact one or all three of the major credit bureaus to place a fraud alert on your account:

No management or maintenance requirements No property taxes No day-to-day landlord headaches Potential 5–7% cash-on-cash return (average) Low investment minimums NNN (Triple Net) leverage and diversification.

– Equifax: Equifax.com (800) 525-6285 – Experian: Experian.com (888) 397-374 – TransUnion: transunion.com (800) 680-7289

Many of our clients have found out its good to have options — ask us about yours!

• Close any accounts you know have been tampered with, accessed, or opened fraudulently.

Call for a FREE, no obligation consultation by our comprehensive team of professionals who offer qualified analysis you can trust.

Ph:

866-261-0104

Further, if your Social Security number has been compromised and/or you suspect you may be a victim of

This does not constitute an offer to buy or sell any security. An offer can only be made to qualified accredited investors via Private Placement Memorandum. Investments are illiquid in nature and those seeking to dispose of their investments early may be unable to do so. Securities offered through Concorde Investment Services LLC — Note: Diversified Investment Strategies and Diversified Real Estate Advisors are independent of Concorde Investment Services LLC. Member FINRA/SIPC.

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tax-related identity theft, take these additional steps:

Is the World Moving Too Fast For You?

• Respond immediately to any IRS notice you receive; typically there will be a number provided on the notice, which you should call as soon as possible.

It may have come to your attention that we are in the throes of a second dot-com frenzy. New dot-com companies are springing up all over and their value is in the billions within a couple of years. So what does that have to do with you?

• Complete IRS Form 14039, Identity Theft Affidavit. Use the fillable form available on irs.gov and mail or fax it to either the address or number provided in the instructions.

PHD Insurance Brokers, Inc. will be celebrating its 50th Anniversary on April 1, 2016. During those 50 years, we have been here for our clients and have provided a steady home for their insurance needs. So what does that mean for you?

The merger and acquisition industry is growing and moving at a fast pace. PHD gets calls on nearly a weekly basis of some venture capitalist who wants to buy our agency or of a larger agency who wants to buy us out to grow their business.

But where does that leave you?

• Pay any taxes you owe and file your tax return. You may need to file your income tax return by paper rather than electronically.

Your business is a pawn to be traded or sold to an acquirer. Then the personal service slips and you become another number in a big agency or venture capitalist firm. The objective of both is to grow and sell to the next bigger guy. So how does that work out for you when you become just a number in the process?

If you previously contacted the IRS but still have no resolution, contact the Identity Protection Specialized Unit at (800) 908-4490.

Be sure to record the dates on which you made phone calls or sent letters. Keep copies of all correspondence (written or electronic) in a file for your records and protection.

We recently had a call from an AAOC member who went through this experience.

His personal service went away. His familiar Customer Service Representative changed to someone who was charged with doing a stack of files each and every day. When this happens, the CSR gets through the stack, or risks losing their job. I ask you, how much time do you think that CSR is going to spend on your insurance account? If they want their job, it won’t be long.

At PHD we want your business. We want you to have reliable service and we want you to be able to contact us and feel comfortable knowing your account is being reviewed every year for adequate limits and coverage.

This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice

We invite you to call us at (800) 640-4743 or (714) 534-6310 and let us advise you on your account. You may find us an appealing alternative to the fast moving world we currently find ourselves in.

President-Investments in Irvine. He can be reached at 949-862-1248or Jason.Sherr@wfadvaisors.com.

Investments in securities and insurance products are:

Thank you, Lee Hendrie, President/CEO Author, Speaker, Consumer Advocate

NOT FDIC-INSURED/NOT BANK-GUARANTEED/MAY LOSE VALUE Wells Fargo Advisors, LLC, Member SIPC, is a registered broker-dealer and a separate non-bank affiliate of Wells Fargo & Company. ©2016 Wells Fargo Advisors, LLC. All rights reserved.

0315-01788 [#95298-v1] 01/16

Call 800 640-4743

www.phdinsurancebrokers.com info@phdinsurancebrokers.com License # 0462338

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“Nobody Gave Me a Copy of…

BY JOHN COTTRELL

t

he lease during escrow!”…“The lease you had was with the previous owner”… “I didn’t sign any lease”…

“All contracts were canceled when I purchased the property.” These are some of the statements heard by laundry service companies from new owners of apartment buildings.

Purchasing a multi-family property can be an exciting, yet challenging endeavor. There is the loan process, the seller, the residents, due diligence, escrow, paperwork galore, etc. Keeping

informed about everything involved in the process is a daunting task at best for a prospective buyer.

It can also create difficult times for a laundry service vendor who gets to explain to a new owner that they have the right to continue to provide their services at the property for several years.

There appears to be a myth about the following two things “automatically” canceling laundry contracts: 1) when a property is sold, and 2) when a property is purchased through a foreclosure.

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Neither of those offers such assurance.

I am hopeful that this article will assist prospective owners in finding out about the possibility and validity of an existing lease before escrow closes.

There are 3 basic types of notice indicating that there may be an existing lease for the laundry space. Actual notice—the prospective buyer knows of the existence of the lease. This is the case in most purchases. The buyer may receive information about, or a copy of the lease, from the seller, their agent,

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

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the escrow or title company, etc.

Constructive notice—The lease may have been recorded in a County Recorder’s Office. The recorded information should come up in a title search.

Note: Although the title search should show the existence of a lease, it may not give the entire terms of the lease.

The laundry vendor should be contacted to have a copy of the entire lease put in the escrow. Inquiry notice— Most laundry vendors have signs in the laundry rooms and/or on the machines with their name, phone numbers, etc.

California law is straightforward in saying that this clear and apparent possession gives the prospective buyer an affirmative duty to inquire as to the basis under which the vendor is in possession of the laundry space. When doing due diligence and walking the property, the laundry facilities should not be ignored.

Let’s briefly discuss foreclosures.

Not all leases are extinguished by a foreclosure process! Generally speaking, a lease is extinguished if that lease is subordinate to the foreclosed deed of trust. In a case where the lease is dated prior to the note that was foreclosed upon, the lease is generally considered senior, not subordinate to the foreclosed deed of trust. The lease would still be valid and in full force and effect. Again, not every case is clear-cut, and there may be other circumstances to be considered, but this a dependable “rule-of-thumb” tool.

Generally speaking, laundry space leases “carry with the land”. If a new owner comes in, they are bound by the terms of the laundry lease currently in place. They are similar to the rental leases with the residents. A purchaser cannot arbitrarily go in and cancel all of the leases the residents had entered into with the previous owner.

There are cases where a purchaser of a property thinks the lease is not binding, and the vendor contends that it is.

In this case, the property owner should not remove the vendor’s equipment.

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❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

A P A R T M E N T

CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

Nobody Gave Me — continued on page 44

714-538-3330

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Nobody Gave Me — continued from page 43

Do you know…

(Just like the fact that you cannot go into an apartment unit and throw all of the resident’s belongings out). The law mandates proper legal process be followed, i.E., An unlawful detainer action.

“Self-help” remedies, such as denying residents and the laundry service company access to the facilities, or removing the equipment are not recommended, nor legal. These actions could force the vendor to file a Forcible Detainer action, which could include recovering possession of the premises, actual damages, additional damages allowed by statute, attorney’s fees under the lease, and other relief allowed by law. Laundry service vendors would normally be more interested in discussing an amicable solution than proceed with litigation; however, they have the lawful right to enforce the terms of their lease.

Bottom Line—If you cannot work something out with the vendor, get dependable legal advice to help you proceed accordingly. Contacting an attorney with experience in “contract law” is recommended and may save you time, energy and money in the long run.

The information in this article is intended to help prospective buyers with one phase of the sale that does not always get attention when looking at the “big picture”. It can also help provide a smooth transition between the laundry service vendor and new owner.

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

John Cottrell is the General Manager for All Valley Washer Service, a leading coin and card-operated laundry service company servicing multi-family properties throughout ALL of California for over 57 years. Mr. Cottrell has been with the company for 26 years. If you have any questions regarding this article, please contact him at john@allvalleywasher.com.

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JOIN US ON TOUR IN OCTOBER & FEBRUARY Amazing Australia & A Tall Ship Adventure

If you have never traveled with other rental property owners on one of the Stewart Tours departures, well it’s time to experiences why members keep returning tour after tour to these boutique hand-crafted adventures. The experience is unlike the offerings of any other tour company because the owners of Stewart Tours travel with members on tour. This offers a level of service, attention and travel experience that sets the Stewart Tours adventure apart from the rest. You’re invited to come along!

There are very few travel experiences in the world like the Royal Clipper Tall Ship. The largest squarerigged ship of her type built in more than 100 years, just a glimpse of her is a marvelous sight to behold. There is one thing better than a glimpse, though, and that is to spend a week onboard exploring exotic ports and watching those 42 sails billow in the trade winds. We invite you this February to step back in time to the age of sail and join us as we explore the off-the-beaten path Southern Caribbean aboard the mighty Royal Clipper.

We’ll start the tour with 3 wonderful nights in Barbados right on the water and explore this historical island with amazing local guides. Like all Stewart Tours, all your touring, land tipping and most of your meals are included, so there is very little out-of-pocket expense.

In Bridgetown, we’ll step aboard this amazing tall ship for 7 nights exploring the deep lush Southern Caribbean with stops at the islands of St. Lucia, Martinique, Sominica, Illes de Saintes, Antigua and St. Kitts. On most of these island we have included group touring just for Stewart Tours travelers.

Besides the incredible dining and service on the ship you can even participate in the sailing of this legendary lady, visit the open bridge, try your hand at raising the sails and even climb to the crow’s nest.

It is grand tall ship sailing experience in the most beautiful parts of the Caribbean, a true Royal experience.

Feb 22-Mar 3, 2017, Visit StewartTours.com for more information or call 1-866-944.3036.

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We put the land of OZ on the tour calendar for October 2016 and invite you to come along and experience Australia sprinkled with Stewart Tours magic.

This 20-day journey including touring in Tasmania starts in Sydney, a perfect point to begin an adventure across the Eastern half of the country. We might visit cities you have heard of or visited before, like Sydney, Melbourne, Adelaide, Alice Springs and Cairns, but in each city or region, we have enhanced it with unique and different experiences that will connect you to Australia and the grand Aussie spirit.

Soak up moments like a tasting at the famous Opera House before dinner, lunch on a historic tramcar in Melbourne, a multi-day journey on the Great Ocean Road and even a campfire dinner under the stars in the magnificent Red Center. This tour features wonderful wildlife viewing, light wilderness walks and even a not-tobe-missed aboriginal walkabout in the Outback.

Enjoy multiple stunning outdoor dinners to amazing cultural experiences like a visit to a famous Outback cattle station, you will be dazzled each day with the diversity and discovery of the tour. As with all Stewart Tours, everything is included, so there is no buying of optional tours, even tipping is included.

So don’t miss an Australian tour of a lifetime, wonderful hotels, wonderful touring, and a full Australian experience that was hand-crafted by Stewart Tours, this is not a mass market Australia itinerary so many travelers experience. Oct 6-27, 2016, Visit StewartTours.com for more information or call 1-866-944.3036.

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Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms

– Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis

– Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– A free subscription to the very magazine you’re holding right now, Apartment News

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

“MARKETING ORANGE COUNTY APARTMENTS AT THE HIGHEST LEVEL” 4 u nits hu nt ington beach $1,075,000

A SELLER’S MARKET! If you’ve been thinking of selling, NOW is the time while inventory is low and buyer interest is high.

I handle the entire sales process and will get you top dollar–guaranteed!

Call me when you are ready to sell.

Clean 2 bedroom, 2 bath units.

Close to shopping, schools and parks. Rents $1,350 each with room to increase.

Call for detailed set-up.

featured property

mike thornton

94 9. 6 8 9 . 7 5 8 7

realtor® #1 apartment agent in o.c.* michael@stanfieldgroup.net cal bre no. 01236638

*Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15.

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A Special Welcome to Our Newest Members!

123 Melody Ln. Apartments AMLI Uptown Orange Avana San Clemente — Greystar Branch Investment Group Fusion Property Management

New PSC Member

James Edwards Lopez Property S & S Property Management Uptown Apartments Wirth Property

H & S Wealth Management 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 Contact: Marcel Pahmer (714) 975-9033

A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com

Thomas B. Cummings tcummings@wzllp.com

1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

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BISNOW’S NATIONAL MULTIFAMILY & MIXED USE CONFERENCE WEST FEATURING CEO’S VICTOR MACFARLANE, CLYDE HOLLAND, AND PAUL KELLER! JULY 20TH, LOS ANGELES, CA BUY TICKETS AT BISNOW.COM/EVENTS USE DISCOUNT CODE BAMAMC20WI FOR 20% OFF THE PRICE OF ADMISSION!

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All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Accounting Services Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

R&B Wholesale Distributors, Inc.

Apartment SEO

See the Advertisers Index on Page 72 for the location of our ad.

Advertising firm specializing in Websites, Search & Social Media Marketing.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Axiometrics, Inc.

Flat rate prices for all apartments. Certified Boiler Specialist.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com

Spicer Mechanical

Pierce-Eislen

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Antimicrobial Services

Property Owners Protection

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Air Conditioning & Heating Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Ferguson Enterprises

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Ron Brock, Jr. 9200 E. Pima Center Pkwy., Suite 150 Scottsdale, AZ 85258 (480) 663-1149, Fax (480) 663-6269 www.pi-ei.com

SatisFacts c/o Internet Brands

Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Biosweep of North Orange County

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Rental Publications & Services Apartment SEO

Apartment Market Research Data

Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

ALN Data

Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

Apartment data and market research

Product & Service Council — continued on page 50

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. bSee the Advertisers Index on Page 72 for the location of our ad.

KIVA Kitchen & Bath

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com

AIR CONDITIONING & HEATING

Major appliances for apartments.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

Cell-909-228-9956 Service • Repair • Installations Since 1988

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

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Product & Service Council continued from page 49

apartments.com

Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

South Coast Real Estate & Property Management

KIVA Kitchen & Bath

Real estate brokerage and property management.

Major appliances for apartments.

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com

L and D Appliance Corp.

Appliances Sales, Service & Leasing

#1 nationwide provider of information and advertising services.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Apartment Finder

Burt Sirota 3190 Airport Loop, Suite J2 Costa Mesa, CA 92626 (714) 545-3040, Fax (714) 545-3044 bsirota@apartmentfinder.com

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

For Rent Media Solutions

Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com

American Appliance Rentals

National Service Company

Thomas Hogue 1452 Culver Drive, Ste 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Move

Gabriella “Gabe” Jones 30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 gabe.jones@move.com — www.move.com

Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Appliance rentals and purchase solutions for properties and residents.

See the Advertisers Index on Page 72 for the location of our ad.

Appliance Warehouse

Orco Apartment Supply, Inc.

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Appliance World

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

New & used appliance sales, service & repairs. Coin operated machines, parts & installation.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

Online apartment guide.

Orange County Register

Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328

RentPath

Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com

Zillow Rental Network

Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com — orcoapt@orcoaptsupplies.com

Shahe Kechejian 10526 Garden Grove Blvd.

Garden Grove, CA 92843 (714) 530-9551

R&B Wholesale Distributors, Inc.

Ferguson Enterprises

See the Advertisers Index on Page 72 for the location of our ad.

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Apartment/Student Housing

Appraisal Lee Walker Appraisals

Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

RokitNow

Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Home Depot

Text messaging services to help communicate with your customers.

See the Advertisers Index on Page 72 for the location of our ad.

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc.

Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Helping professionals like you consolidate suppliers with world class service.

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

H.H.H. Commercial General

David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

• Paving Stones • Curb & Gutters • Striping

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes

Product & Service Council — continued on page 52

Fully Insured & Bonded www.candcpavingcompany.net

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Growing Stronger Together EMBARK ON A JOURNEY As an association, our STRENGTH is in our numbers! Share the amazing benefits to other peers in the industry who are not yet members!

• Legislative Advocacy — Local, State & Federal • Resident Screening Services • Educational Meetings & Seminars • Legal & Operational Forms • Annual Trade Show & Conference • Landlord-Tenant Advice & Guidance • Industry Networking Events

Be a part of the movement,

#WeAreAAOC

Call us at (714) 245-9500 or email bmacias@aaoc.com to update your unit count or if you have a referral!

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Product & Service Council continued from page 50

M & M Contracting, Inc.

Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

NPG — Nelson Paving

Sharon Nelson PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192

snelson@npgasphalt.com — www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

Asset Management Point Blank Consulting

Charitable Trust Administrators, Inc.

Bath Renovations

Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Assistance in avoiding capital gains taxes on sale.

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

See the Advertisers Index on Page 72 for the location of our ad.

Fast Eviction Service

Complete kitchen and bath restoration and refinishing company.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Nova Contractors, Inc.

Patti Widget 474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 332-6200, Fax (909) 889-3900 fastevict21@fastevictionservice.com — www.fastevict.com

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net

Attorney Owned and Operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com www.pointblankconsulting.net

Apartment Turnover Specialists.

South Coast Construction & Repair

Fisher & Phillips, LLP

Provides property management & consultation services in the multifamily industry.

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Attorneys

Provide legal serices on all employment related issues and Fair Housing discrimination claims.

Brennan Law Group

Ruzick & Wallace, LLP

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

Western Multi-Family Renovation

See the Advertisers Index on Page 72 for the location of our ad.

Eviction Attorneys.

Todd A. Brisco & Associates

David S. Schonfeld, A Professional Law Corp.

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com Business litigation, real estate law landlord/tenant and healthcare issues.

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Boiler Systems Debinaire Company

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

See the Advertisers Index on Page 72 for the location of our ad.

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/trusts/powers of atty), Incorporation/LLC.

Wesierski & Zurek, LLP

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical

Awnings

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

The Awning Company

Gary Kerr 17 Hammond, Suite 406 Irvine, CA 92618 (949) 325-5624 sales@theawningcompanyca.com www.theawningcompanyca.com

Water Heater Man, Inc.

Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net

(949) 552-7831

Water Heater/boiler service and installation.

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R3 Construction, Inc.

South Coast Construction & Repair

Buying Group NAI Capital Multifamily Services Group

Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.caicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Professional Apartment Services

David Record 3 Cala Moreya Laguna Niguel, CA 92677 (800) 875-0250 x 1015, Fax (713) 974-6889 drecord@pasonline.com

Cabinets Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com www.thecabinetdepotinc.com

Kitchen & bathroom remodeling, cabinet, granite, installations.

Liquid Amber Designs

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Multicom, Inc.

Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

Carpentry Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

R&B Wholesale Distributors, Inc.

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com www.thecabinetdepotinc.com

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info www.turnaroundsolutions.info

Premier Roofing & Building Co Inc.

Custom & standard cabinets for all areas. No job too small!

Carpet Sales & Service Home Depot

Camera Systems

Kitchen & bathroom remodeling, cabinet, granite, installations.

Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

We are a full service company specializing in interior renovations and unit turns.

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Product & Service Council — continued on page 54

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

IS THE WORLD MOVING TOO FAST FOR YOU?

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Salvador Munguia Painting Co.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006, Fax (714) 986-9181 salvadormunguiac@yahoo.com www.salvadormunguiapaintingco.com

See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.

Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com License #0462338

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Product & Service Council continued from page 53

Carpet Cleaning Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Cleaning Service Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info www.turnaroundsolutions.info

We are a full service company specializing in interior renovations and unit turns.

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com

Appliance Warehouse

Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Appliance World

Shahe Kechejian 10526 Garden Grove Blvd.

Garden Grove, CA 92843 (714) 530-9551

New & used appliance sales, service & repairs. Coin operated machines, parts & installation.

Coinmach

Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

See the Advertisers Index on Page 72 for the location of our ad.

Excalibur Laundries

Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com www.excaliburlaundries.com

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L and D Appliance Corp.

Commercial Patio Heaters

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

AEI Corporation

Pete Arnold 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 info@aeicorporation.com — www.aeicorporation.com

National Service Company

Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Communications

R&B Wholesale Distributors, Inc.

RokitNow

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

See the Advertisers Index on Page 72 for the location of our ad.

WASH Multi Family Laundry Systems

Text messaging services to help communicate with your customers.

Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958

TouchPoint

Coin-operated laundry equipment.See the Advertisers Index on Page 72 for the location of our ad.

Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com – www.touchpoint365.com

Collections

Concrete Maintenance & Repair

Todd A. Brisco & Associates

Ben’s Asphalt & Maintenance Co., Inc.

Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Business litigation, real estate law landlord/tenant and healthcare issues.

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

H.H.H. Commercial General

Duringer Law Group, PLC

David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Fast Eviction Service

M & M Contracting, Inc.

Patti Widget 474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 332-6200, Fax (909) 889-3900 fastevict21@fastevictionservice.com — www.fastevict.com

Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Attorney Owned and Operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

NPG — Nelson Paving

On-Site.com

Sharon Nelson PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192

Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com

snelson@npgasphalt.com — www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

David S. Schonfeld, Attorney at Law

Construction

801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Argos Independent Contractor Mark Taylor 214 Main Street #333 El Segundo, CA 90292 (404) 317-5415

Specializing in residential & commercial evictions.

Commercial Gas Grills

General Contractor Specializing in Multi-Family Remodel.

AEI Corporation

Bienek Roofing

Pete Arnold 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 info@aeicorporation.com — www.aeicorporation.com

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.

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Bishop Inc.

Property Owners Protection

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Consulting

Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com – www.bishopinc.net

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Cenatrus Financial

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

We help homeowners defer or reduce capital gains taxes.

Investment Capital Real Estate

Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

AR Capital Plans

Sean Andersen 27702 Crown Valley Pkwy., Suite D-4 #103 Ladera Ranch, CA 92694 (949) 481-0421, Fax (949) 481-0516 sandersen@reservestudy.com

Provide capital plans for multiunit housing, churches and schools.

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Product & Service Council

Brooker Associates

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

— continued on page 56

DIGITAL LAUNDRY SOLUTIONS INDUSTRY LEADING TECHNOLOGY & CUSTOMER SERVICE

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/ Replacements, Waterproofing & Exterior Painting.

Coinmach is now

Interstate Restoration

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com www.mccormackroofing.com

While this is a significant milestone in our company’s

history, in effect nothing has changed except our name.

You will continue to receive uninterrupted service at the

NPG — Nelson Paving

same great level you deserve. With over one million

Sharon Nelson PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192

machines in service, we’re the leading provider of commer-

cial and in-unit laundry solutions to the multi-family, student

snelson@npgasphalt.com — www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

housing, and university industries. Our customers know

Pavescapes

that better laundry solutions equal improved resident

Eddie Guerrero 1340 E. Pomona Street Santa Ana, CA 92705 (714) 581-5931, Fax (714) 380-5414 ruben@buildingdreamsoc.com — www.pavescapesinc.com

experience. And that’s not only good for business - it just makes life easy.

Install 1” thick pavers over existing concrete.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Simplify your laundry solutions today!

Chris Wilson 800-954-9000 x54330 chrisw@cscsw.com cscsw.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

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NAI Capital Multifamily Services Group

Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.caicapitalmultifamily.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

NPM Staffing

Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Point Blank Consulting

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com www.pointblankconsulting.net

Lowe’s — Irvine

Doors & Windows

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

21st Century Doors & Windows

Trey Gibson 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 trey@21stdoors.com — www.21stdoors.com

Surface Restoration

Rod Lindgren 2175 Manana Drive Dallas, TX 75220 (877) 573-6970, Fax (877) 207-8578 Rodneylindgren20@yahoo.com — www.surfacerestoration.net

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

Bathtub & Tile Refinishing.

Turnaround Solutions, LLC

R3 Construction, Inc.

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info www.turnaroundsolutions.info

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

We are a full service company specializing in interior renovations and unit turns.

Provides property management & consultation services in the multifamily industry.

Tax and Financial Group

Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Business Succession, Estate & Tax Strategy and Investment Planning.

Contract Services Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Countertops Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com www.thecabinetdepotinc.com

Kitchen & bathroom remodeling, cabinet, granite, installations.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs

Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Premier Roofing & Building Co Inc.

Deck Coatings, Magnesite Repairs, Waterproofing

Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Republic Windows & Doors

John Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 john@republicwindows.net

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Window & door replacement specialists.

See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Drain Cleaning

EmpireWorks

California Rooter & Plumbing

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Services include: Stucco, Carpentry, Iron, Decking Repairs/ Replacements, Waterproofing & Exterior Painting.

Plumbing and drain cleaning services See the Advertisers Index on Page 72 for the location of our ad.

McCarthy Roofing

Coast Plumbing, Heating & Air

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Premier Roofing & Building Co Inc.

See the Advertisers Index on Page 72 for the location of our ad.

Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Discount Drain & Plumbing Repair David Samarin 13461 Pumice St. Norwalk, CA 90650 (562) 619-5283, Fax (562) 483-0572

LA Hydro-Jet & Rooter Service, Inc.

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Mrs Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984

Door Locks & Hardware Kwikset

Platinum Plumbing Services, Co.

Tran Troung 19701 Da Vinci Lake Forest, CA 92610 (949) 672-4379 Tran.troung@spectrumbrands.com

Jim Barnes 1345 N. Red Gum, Suite 1 Anaheim, CA 92806 (714) 632-7000, Fax (714) 854-7731 platinum.plumbing@sbcglobal.net

Kwikset manufactures and markets a complete line of door locks and hardware.

Reliable Rooter & Plumbing

Tammy Hopkins 2925 College Ave #A12 Costa Mesa, CA 92626 (949) 673-5600, Fax (714) 540-1037 service@reliablerooter.com — www.reliablerooter.com

Laminate, quartz & granite available. No job too small.

Complete plumbing & drain services since 1992. You can rely on us.

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Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Draperies/Blinds/Window Coverings Apex Window Décor

Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com www.apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad.

Bridges Vertical Blind Mfg

Mr. John Bridges 15635 Commerce Ln Huntington Beach, CA 92649 (714) 898-7933, Fax (714) 898-5944 Flooring and window coverings.

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

The Awning Company

Gary Kerr 17 Hammond, Suite 406 Irvine, CA 92618 (949) 325-5624 sales@theawningcompanyca.com www.theawningcompanyca.com

Electrical

Electric Vehicle Products

Bishop Inc.

American Appliance Rentals

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Appliance rentals and purchase solutions for properties and residents.

Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

Thomas Hogue 1452 Culver Drive, Ste 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Commercial Fire Protection

Elevator Services

Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com www.commercialfireprotection.com

Performance Elevator Contractors, Inc. Erika Arevalos 449 W. Allen Avenue, Suite 112 San Dimas, CA 91773 (909) 306-8701 Erika@performanceelevator.com www.performanceelevator.com

Fire Life Safety.

KD Electric

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 kdelectric@sbcglobal.net — www.kdelectric.com

Providing exceptional service for competitive prices.

Energy Management Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Environmental Consulting & Training American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

See the Advertisers Index on Page 72 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/ Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Service 1st

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Product & Service Council — continued on page 58

Our Services:

• Asphalt Repair, Patching & Crackfill • Asphalt Removal & Replacement • Grading and New Paving • All types of Slurry Seals, Pavement Coatings and Striping

Serving all of Southern California since 1981!

800.357.0711 amspaving.com

License #415436

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Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

National Econ Corp.

Mark Ervin 1899 S. Santa Cruz St. Anaheim, CA 92805 (714) 978-6320, Fax (714) 978-6323 mark@nationalecon.com — www.nationalecon.com

Environmental Services American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/ Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Duringer Law Group, PLC

Financial Planning

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com – www.aciinsure.com

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.

Commercial & Personal Lines. Insurance advisor of financial planning services.

Fast Eviction Service

Patti Widget 474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 332-6200, Fax (909) 889-3900 fastevict21@fastevictionservice.com — www.fastevict.com

Axiometrics, Inc.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com

Attorney Owned and Operated Eviction and Collections Since 1979. See the Advertisers Index on Page 72 for the location of our ad.

HMWC, CPAs & Business Advisors

National Center for Audio & Video Forensics

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Motti Gabler 9230 W. Olympic Blvd., Ste. 204 Beverly Hills, CA 90212 (213) 973-7811 www.ncavf.com

Fire & Flood Restoration

Security video enhancements to aid in evictions and insurance claims.

Biosweep of North Orange County

Wesierski & Zurek, LLP

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

BluSky Restoration

Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Fencing & Gates Brooker Associates

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. See the Advertisers Index on Page 72 for the location of our ad.

Wesierski & Zurek, LLP

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.

Evictions

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc.

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Interstate Restoration

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

See the Advertisers Index on Page 72 for the location of our ad.

D & D Technologies Gate Hardware

Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Brennan Law Group

Restore 247

Eric Caamano 2331 E. Foothill Blvd.

Pasadena, CA 91107 (310) 279-6482 eric.caamano@restore247.com — www.restore247.com

Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

See the Advertisers Index on Page 72 for the location of our ad.

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Enovative Group

Fire Extinguishers Commercial Fire Protection

Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com www.commercialfireprotection.com Fire Life Safety.

Shield Fire Protection

Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shieldfireprotection.com — www.shieldfireprotection.com Fire sprinkler inspections, repairs, emergency service. Fire extinguisher and backflow tests and inspections.

Flooring Bishop Inc.

Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

Nova Contractors, Inc.

Buffalo Maintenance, Inc.

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Mineral Wells Landscaping & Building Inc.

General Contractor

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

South Coast Construction & Repair

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

NPG — Nelson Paving

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Sharon Nelson PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192

snelson@npgasphalt.com — www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

Pavescapes

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Eddie Guerrero 1340 E. Pomona Street Santa Ana, CA 92705 (714) 581-5931, Fax (714) 380-5414 ruben@buildingdreamsoc.com — www.pavescapesinc.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

See the Advertisers Index on Page 72 for the location of our ad.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

See the Advertisers Index on Page 72 for the location of our ad.

David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

Garage Doors John Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

H.H.H. Commercial General

Install 1” thick pavers over existing concrete.

Republic Garage Doors

Brent Collins Construction

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Handyman

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Western Multi-Family Renovation

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. bSee the Advertisers Index on Page 72 for the location of our ad.

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Argos Independent Contractor

Product & Service Council

Mark Taylor 214 Main Street #333 El Segundo, CA 90292 (404) 317-5415

— continued on page 60

General Contractor Specializing in Multi-Family Remodel

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

SAFE HARBOR EXCHANGE Qualified Intermediary for I.R.C. §1031 Exchange

All types of roofing & construction.

For exceptional service with your nationwide tax-deferred exchanges, please contact Alice LeBlanc:

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

866-331-1031

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

A P A R T M E N T

www.SafeHarborExchange.com 825 Parkcenter Drive, Suite 200, Santa Ana, CA 92705

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Product & Service Council

Insurance

continued from page 59

ACI Commercial Insurance Broker, Inc.

KIVA Kitchen & Bath

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com – www.aciinsure.com

We provide the best insurance services for Apartment Owners in California.

Commercial & Personal Lines. Insurance advisor of financial planning services.

PHD Insurance Brokers, Inc.

Oscar Montano 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 omontano@phdinsurancebrokers.com

Brian Berg Insurance Services, Inc.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2– 4 units

Palm Trinity Insurance Services Inc.

• 5+ units

Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.

CoreLogic

Property Owners Protection

Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

We are the leading screening and risk management provider for the multifamily industry.

Rey Insurance Services, Inc.

Dick Wardlow Insurance Brokers

Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com www.reyinsuranceservices.com

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. See the Advertisers Index on Page 72 for the location of our ad.

Sarah Atkinson Insurance Agency Inc. Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com

Farmer’s Insurance — Theresa Simes Agency

Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes

Providing insurance and financial services.

Tax and Financial Group

Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Business Succession, Estate and Tax Strategy and Investment Planning.

TWFG Insurance

Dora Lambrecht 1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

We help homeowners defer or reduce capital gains taxes.

Hackett Insurance Services — Farmers Insurance

Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Internet Services Apartment SEO

Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Provide insurance consulting & coverage.

Hayward Tilton & Rolapp Insurance Assoc.

Eric R. Marrs 888 S. Disneyland Drive, Suite 400 Anaheim, CA 92802-1846 (714) 905-1923x3104, Fax (714) 905-1910 ericm@htrinsure.com — www.htrinsure.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com/LA Times

Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Commercial, Personal & Health Insurance.

ISU — The Olson Duncan Agency

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com 6 0

A P A R T M E N T

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

#1 nationwide provider of information and advertising services.

Move

Gabriella “Gabe” Jones 30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 gabe.jones@move.com — www.move.com

Independent insurance brokerage representing commercial building owners and operators.

Nelson & Associates, LLC

Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com – www.nelsoninsure.com

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SatisFacts c/o Internet Brands

Pavescapes

Luther Burbank Savings

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Install 1” thick pavers over existing concrete.

Seacoast Commerce Bank

Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Zillow Rental Network

Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Eddie Guerrero 1340 E. Pomona Street Santa Ana, CA 92705 (714) 581-5931, Fax (714) 380-5414 ruben@buildingdreamsoc.com — www.pavescapesinc.com

Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com

Turnaround Solutions, LLC

Allison DiSarro 11939 Rancho Bernardo Rd., Ste 200 San Diego, CA 92128 (619) 988-6708, Fax (858) 312-7030 adisarro@sccombank.com — www.sccombank.com

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info www.turnaroundsolutions.info

Industry specific banking services for Property Management Companies.

Kitchen Renovations

We are a full service company specializing in interior renovations and unit turns.

Buffalo Maintenance, Inc.

Lending Institutions

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

The Cabinet Depot, Inc.

Bona Fide Mortgage

Nick Lieberman 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax: (949) 651-1592 nlieberman@cox.net — www.bonafidemortgage.com

Wells Fargo Multifamily Capital Tony Petosa 1808 Aston Ave., Suite 270 Carlsbad, CA 92008 (760) 505-9001, Fax (760) 438-8710 tpetosa@wellsfargo.com

Specialized lending programs for multifamily properties.

Lighting

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com www.thecabinetdepotinc.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration

Chase Commercial Multifamily Lending — Scott Schweer 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

Ferguson Enterprises

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

See the Advertisers Index on Page 72 for the location of our ad.

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com

Chase Multifamily Lending

Lowe’s — Irvine

Complete kitchen and bath restoration and refinishing company.

Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com

South Coast Construction & Repair

Citizens Business Bank

Kitchen & bathroom remodeling, cabinet, granite, installations.

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.

Western Multi-Family Renovation

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

Mailboxes

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Business Banking, Apartment Loans/Commercial Loans.

Credit Union of Southern California

Dexter De Mesa 8101 E. Kaiser Blvd., Suite 300 Anaheim Hills, CA 92808 (562) 698-8326 ext. 1888, Fax (714) 482-2418 www.cusocal.org

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters See the Advertisers Index on Page 72 for the location of our ad.

Commercial Lending

Product & Service Council

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

— continued on page 62

Landscapes/Hardscapes H.H.H. Commercial General

RASH YAMBO DECKING & STAIRS

David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Over 25 Years Experience

Mineral Wells Landscaping & Building Inc.

Painting & Waterproofing of: Pre-Cast Stairways • Metal Staircases Magnesite & Fiberglass System Decks • Stairs • Balconies Swimming Pool Decks • Metal Railings • Metal Posts

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Fully Insured • Lic.# 804656

Free Estimates

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R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Maintenance, Repairs, Products ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Premier Roofing & Building Co Inc.

Notary Services

Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

TWFG Insurance

Dora Lambrecht 1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Odor Removal

South Coast Real Estate & Property Management

Biosweep of North Orange County

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Real estate brokerage and property management.

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

Marketing

Online Rent Payment

Lease Labs

Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

RentPaidOnline

Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

Mold Remediation

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Providing the most rent payment options in the industry.

American Environmental Specialists, Inc.

Ornamental Iron

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Consultant: Mold Investigations/Recommendations, Asbestos/ Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

See the Advertisers Index on Page 72 for the location of our ad.

Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — biosweep.com

Commercial Fire Protection

Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com www.commercialfireprotection.com

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

See the Advertisers Index on Page 72 for the location of our ad.

Interstate Restoration

Fire Life Safety.

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

Outdoor Furniture & Refinishing

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

Texacraft Furniture

Thomas Perkins 6223 City Lights Drive Aliso Viejo, CA 92656 (949) 228-2008, Fax (888) 827-2898 Thomas@tepent.com – www.texacraft.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Largest multi-family suppliers of contract furniture in the country.

Paint Sales & Service

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Roberts Management & Investments

Bishop Inc.

Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

Subsidiary of Ray Roberts Realty, Inc.

Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720

(562) 430-3588 6 2

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Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc.

Village Patrol, Inc.

Parking

Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Reliant Parking Solutions

Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Pest Control

Full service parking permit management solution. We issue the permits!

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Access Exterminator Service, Inc.

Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

Parking Enforcement

See the Advertisers Index on Page 72 for the location of our ad.

Salvador Munguia Painting Co.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006, Fax (714) 986-9181 salvadormunguiac@yahoo.com www.salvadormunguiapaintingco.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com

Bugs Away Exterminators

Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com www.bugsawayexterminators.com

www.dedicatedtransportationservices.com

Patio Covers

Turnaround Solutions, LLC

Commercial and residential pest control.

Bienek Roofing

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info www.turnaroundsolutions.info

We are a full service company specializing in interior renovations and unit turns.

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Greentech Heat Solutions

Patrol Services

Heat treatment equipment & training for bedbugs.

Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Lloyd Pest Control

California Safety Agency

566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Product & Service Council — continued on page 64

Know what you will pay before we do the work * Prices for AAOC members with established account — Call for Details *

ALL DRAINS

* Includes mainline snaking from outside accessible cleanout * Must have an account to qualify for this pricing

$59.95 each

SLAB LEAKS…

$550.00

Includes location, excavation, repair and backfill up to 4 hours

30, 40 or 50 GALLON WATER HEATER SUPPLIED AND INSTALLED Sales Tax Included

$899.00

Sales Tax Included

1-800-882-6278 • WWW.COASTPLUMBING.COM • License # 771970

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Western Exterminator

Gaynelle Garner 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com

Residential and commercial pest control and termite control since 1921.

Photography Tim Krueger Photography

Ferguson Enterprises

Power Washing

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Advanced Powerwashing

Jo Pledge 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 jopledge@ceilingease.com — advpowerwashing.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Power washing of walkways, dumpsters, parking areas, trash chutes.

Mineral Wells Landscaping & Building Inc.

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Property Management AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net

Orco Apartment Supply, Inc.

Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com www.timkruegerphotographer.com

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Plumbing, Contractors & Supplies

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

California Rooter & Plumbing

R&B Wholesale Distributors, Inc.

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Property Management Services/Investments.

Axiometrics, Inc.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com – www.axiometrics.com

See the Advertisers Index on Page 72 for the location of our ad.

Reliable Rooter & Plumbing

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

See the Advertisers Index on Page 72 for the location of our ad.

Delta Mechanical

Tammy Hopkins 2925 College Ave #A12 Costa Mesa, CA 92626 (949) 673-5600, Fax (714) 540-1037 service@reliablerooter.com — www.reliablerooter.com

Service 1st

Discount Drain & Plumbing Repair

Flat rate prices for all apartments. Certified Boiler Specialist.

David Samarin 13461 Pumice St. Norwalk, CA 90650 (562) 619-5283, Fax (562) 483-0572

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com

Complete plumbing & drain services since 1992. You can rely on us.

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Delta is the nation’s largest plumbing, HVAC and repiping company.

Consensys Property Management

CoreLogic

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Western Multi-Family Renovation

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

JLE Property Management

Fully Insured

Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

Lic. # A-715010

PAVEWAY

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc.

Your Complete Solution For

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

ASPHALT PAVING

CONCRETE & SLURRY SEAL Owner Operated

Call For Free No Obligation Quote

(949) 851-1865

Full service property management provider for 16+ units.

LoCali Management Group

More Than 20 Years Experience

Nathan Poth 8552 Hamilton Ave. Huntington Beach, CA 92646 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com

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The Management Works

Steadfast Management Company, Inc.

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California

Monterey Group

Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com

NPM Staffing

Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

PMI Orange County

Nadia Khairi 4010 Barranca Pkwy, Ste 100 Irvine, CA 92604 (949) 202-0494, Fax (949) 202-0495 info@pmiorangecounty.com – www.pmiorangecounty.com

Point Blank Consulting

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com www.pointblankconsulting.net

Provides property management & consultation services in the multifamily industry.

Prestige Property Management

Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com – www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.

Reynolds Realty Advisors

Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 1, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

See the Advertisers Index on Page 72 for the location of our ad.

Satellite Management Co.

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Point Blank Consulting

Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com www.pointblankconsulting.net

Sullivan Property Management

Provides property management & consultation services in the multifamily industry.

Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

Renoir Staffing, LLC

40 Years of Property Management Experience in Orange County.

WSH Management

Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com

For 30 years, we have provided qualified employees to the property management industry.

Rain Gutters

15+ years of experience in managing multi-family and senior apartments.

Argos Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net

Property Management Software CoreLogic

Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets See the Advertisers Index on Page 72 for the location of our ad.

Bienek Roofing

We are the leading screening and risk management provider for the multifamily industry.

Reliant Parking Solutions

Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Product & Service Council — continued on page 66

Full service parking permit management solution. We issue the permits!

RokitNow

Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Property Management Staffing & Training JWilliams Staffing

Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 205-1923 lisaw@jwilliamsstaffing.com

NPM Staffing

Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Career Strategies

John Richards 3090 Bristol St., Suite 650 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.

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Product & Service Council

Investment Capital Real Estate

Reconstruction

Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

continued from page 65

McCarthy Roofing

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Marcus & Millichap

Michelle Croce 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 851-3030, Fax (949) 833-0701 mcroce@marcusmillichap.com — www.marcusmillichap.com

Real Estate/Investments Bona Fide Mortgage

Nick Lieberman 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax: (949) 651-1592 nlieberman@cox.net — www.bonafidemortgage.com

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

NAI Capital Multifamily Services Group

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.caicapitalmultifamily.com

See the Advertisers Index on Page 72 for the location of our ad.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Brooker Associates

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Prestige Property Management

Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Assistance in avoiding capital gains taxes on sale.

CoreLogic

Jessica Garcia 201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Full Service Real Estate.

ProActive Realty Investments

Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com – www.proactiveri.com

We are the leading screening and risk management provider for the multifamily industry.

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com

See the Advertisers Index on Page 72 for the location of our ad.

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.

Services include: Stucco, Carpentry, Iron, Decking Repairs/ Replacements, Waterproofing & Exterior Painting.

Realtors Commercial Alliance of Orange County (RCAOC)

Gorman & Associates

Interstate Restoration

Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad.

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Real estate brokerage and property management.

We help homeowners defer or reduce capital gains taxes.

Tarbell Realtors

Monika Sharma 18685 Alderbury Drive Rowland Heights, CA 91748 Ph: (626) 391-8108

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Real estate brokerage and rental property management.

Rent Payment Services RentPaidOnline

Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com

COIN-OP WASHERS & DRYERS

SALES  SERVICE  LEASE  REVENUE  PARTS

Providing the most rent payment options in the industry.

Resident Screening On-Site.com

Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com

Serving O.C Coin-op Over 25 Years!

• OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers

ACE Commercial Laundry Equipment Inc

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TransUnion

Roderick Pasion 12609 Belmont Pl Cerritos, CA 90703 (562) 202-8770 residentscreening@transunion.com www.Rentalscreening.transunion.com

TransUnion offers resident screening and analytics to multifamily operations.

H.H.H. Commercial General

Security Services

David Hallam PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 hhhconstruction1@yahoo.com www.hhhconstruction.weebly.com

California Safety Agency

General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

Home Depot

Roofing Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Bishop Inc.

Jeffrey Dunn 1429 W. Collins Orange, CA 92867 (714) 264-6120 jeff@bishopinc.com — www.bishopinc.net

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Central Roofing

Pamela Peery 555 W. 182nd St. Gardena, CA 90248 (310) 527-6770, Fax (310) 527-6777 Pamela@centralroof.com — www.centralroof.com

Complete roof restoration and re-roofing services, specializing in Energy Efficient Coating Systems.

Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 72 for the location of our ad.

Village Patrol, Inc.

Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Security Systems

McCarthy Roofing

Multicom, Inc.

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com www.mccormackroofing.com

Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

Tax & Financial Planning ACI Commercial Insurance Broker, Inc. Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com – www.aciinsure.com

Premier Roofing & Building Co Inc.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Royal Roofing.com (RWS&P, Inc.)

Assistance in avoiding capital gains taxes on sale.

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

Exchange Resources

Debbie Bannister 3570 Camino del Rio North, Ste. 100 San Diego, CA 92108 Ph: (714) 269-1285 Fax: (619) 528-4290 dbannister@exchangeresources.net www.exchangeresources.net

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

Satellite TV

The 1031 exchange provides a tax deferral of the sale of investment property.

Multicom, Inc.

Karen Perkins 2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 karenp@teammulticom.com — www.teammulticom.com

Product & Service Council — continued on page 68

Apartment Turnovers and Maintenance

We offer a wide range of full-scope residential rehab, repair, and construction services that can be customized to meet your needs.

• Shower enclosures • Masonry • Crown molding • Vanities & sinks • Light fixtures • Baseboards • Countertops • Plumbing • Cabinetry • Window installation • Painting • And more!

• Tile/wood flooring • Drywall Free Estimates. Fully Insured.

• Carpet/linoleum • Electrical Thank you for your great work on our apartments before we put them up for sale.

Your work was top notch and you got everything done in the time frame we needed.

— Cynthia E., AAOC Member You were a pleasure to work with. The job you did on my fascia was perfect. Thank you.

— Dale S., AAOC Member

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1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

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Product & Service Council

Utilities & Sub Metering

continued from page 67

Delta Mechanical

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

We help homeowners defer or reduce capital gains taxes.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

South Coast Investment Advisors, LLC

Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Tax and Financial Group

Rick Mowdy 4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 Rick.mowdy@tfgroup.com — www.tfgroup.com

Business Succession, Estate and Tax Strategy and Investment Planning.

Debinaire Company

Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Water heaters. See the Advertisers Index on Page 72 for the location of our ad.

Delta is the nation’s largest plumbing, HVAC and repiping company.

Delta Mechanical

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

NWP Services Corporation

Amanda Cowans 535 Alton Blvd. Suite 1100 Costa Mesa, CA 92626 (949) 735-2625 Acowans@nwpsc.com — www.nwpsc.com

Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises

Utility Management and Energy Management.

Jeff Fergusson 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 jeffrey.fergusson@ferguson.com — www.ferguson.com

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry. See the Advertisers Index on Page 72 for the location of our ad.

Western Multi-Family Renovation

Home Depot

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Helping professionals like you consolidate suppliers with world class service.

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Orco Apartment Supply, Inc.

Video Commercials

Technology Triumph Technology Solutions Pamela Feld 14712 Franklin Avenue, Ste G Tustin, CA 92780 (714) 544-2679, Fax (714) 544-2664 pfeld@triumphoffice.com

Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Technology & computer services.

Video Surveillance

1031 Exchanges

Commercial Fire Protection

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

We help homeowners defer or reduce capital gains taxes.

Towing

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

TO’ and MO’ Towing

Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

NPM Staffing

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Dave Edwards 19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 operations@fireprotected.com www.commercialfireprotection.com

See the Advertisers Index on Page 72 for the location of our ad.

Reliable Rooter & Plumbing

Tammy Hopkins 2925 College Ave #A12 Costa Mesa, CA 92626 (949) 673-5600, Fax (714) 540-1037 service@reliablerooter.com — www.reliablerooter.com

Fire Life Safety.

National Center for Audio & Video Forensics Motti Gabler 9230 W. Olympic Blvd., Ste. 204 Beverly Hills, CA 90212 (213) 973-7811 www.ncavf.com

Complete plumbing & drain services since 1992. You can rely on us.

Service 1st

Sergio Sancho 2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 ssancho@service-1st.com — www.service-1st.com

Security video enhancements to aid in evictions and insurance claims.

Water Heaters California Rooter & Plumbing

Flat rate prices for all apartments. Certified Boiler Specialist.

Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

Water Heaters Only, Inc.

Towing company with 4 locations in Orange County.

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

Training

Coast Plumbing, Heating & Air

Water heater repair and replacement including residential, tankless, and commercial

NPM Staffing

Jamie Jantzen 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 JJantzen@NPMStaffing.com — www.npmstaffing.com

Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Water Heater Man, Inc.

Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com

See the Advertisers Index on Page 72 for the location of our ad.

Water Heater/boiler service and installation.

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Waterproofing

Website Development/Online Advertising

Brent Collins Construction

Apartment SEO

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more. See the Advertisers Index on Page 72 for the location of our ad.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com www.mccormackroofing.com

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Milgard Windows & Doors

Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com

Ronn Ruiz 7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Advertising firm specializing in Websites, Search & Social Media Marketing.

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Windows & Doors 21st Century Doors & Windows

Trey Gibson 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 trey@21stdoors.com — www.21stdoors.com

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Premier Roofing & Building Co Inc. Sue Evans 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 sevans@premierroofingsocal.com www.premierroofingsocal.com

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

All types of roofing & construction.

Republic Windows & Doors

Home Depot

John Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 john@republicwindows.net

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Helping professionals like you consolidate suppliers with world class service.

Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

SIERRA ROOFING CALL (714) 842-6777 sierraroofinginc@yahoo.com

Sean Goodgame

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ESCROW & EXCHANGE

MOLD REMEDIATION

Safe Harbor Exhange, Inc.................................59

American Environmental Specialists...............19 ORNAMENTAL IRON

EVICTIONS

Alertt Access Gate Controls..............................47

category See page 72 for alphabetical listings

Block & Associates.................. Inside Back Cover

AIR CONDITIONING & HEATING

COIN-OPERATED LAUNDRY EQUIPMENT

Duringer Law Group, PLC.... Inside Front Cover

Bienek Roofing...................................................48

Coast Plumbing, Heating & Air, Inc.................63

ACE Commerical Laundry Equipment, Inc....66

Fast Eviction.........................................................9

PAINT SALES & SERVICE

JM Air Conditioning & Heating.......................49

Coinmach/CSC Service Works.........................55

Steven D. Silverstein, Law Office......................20

Bienek Roofing...................................................48

APPLIANCES—REPAIRS, PARTS, RENTALS

National Service.................................................26

Wesierski & Zurek, LLC....................................47

Rash Yambo Decking & Stairs..........................61

Ferguson.............................................................71

COLLECTIONS

FENCING & GATES

Block & Associates.................. Inside Back Cover

Alertt Access Gate Controls..............................47

Duringer Law Group, PLC.... Inside Front Cover

Buffalo Maintenance, Inc..................................22

California Rooter & Plumbing..........................33

FLOORING, REPAIRS, TILE

Coast Plumbing, Heating & Air, Inc.................63

Lin-Ed’s Appliance Service & Repair...............49 ORCO Apartment Suppy...................................39 R&B Wholesale Distributors, Inc. ....Back Cover APPRAISALS/VALUATIONS

Lee Walker Appraisals.......................................40 ASPHALT SALES & SERVICE

AMS Paving........................................................57 C & C Paving Company, Inc..............................50 Paveway..............................................................64

Brennan Law Firm.............................................35

CONCRETE MAINTENANCE & REPAIR

C & C Paving Company, Inc..............................50 CONSTRUCTION

Bienek Roofing...................................................48 Brent Collins Construction...............................26 Buffalo Maintenance, Inc..................................22

Block & Associates.................. Inside Back Cover Brennan Law Firm.............................................35 Duringer Law Group, PLC.... Inside Front Cover

WATERPROOFING

DOORS, WINDOWS

BATHROOM RENOVATIONS

Republic Windows & Doors.............................24 DRAINS

Aarow Drain & Plumbing.................................72

Coast Plumbing, Heating & Air, Inc.................63 DRAPERIES/BLINDS/WINDOW

Apex Window Decor.........................................19 BOILER SYSTEMS

Debinaire Co......................................................12 CABINETS/REFINISHING

Brent Collins Construction...............................26

South Coast Real Estate & Property Mgmt.....38 RAIN GUTTERS

Argos Home Systems.........................................20

INSURANCE

Out of the Gutter ..............................................44

Farmers Insurance —

REAL ESTATE INVESTMENTS

ISU — Olson Duncan Agency..........................18 PHD Insurance Brokers, Inc.......................41, 53

Hom Sotheby’s International Realty — The Stanfield Group.....................................46 ProActive Realty Investments Inc....................14 South Coast Real Estate & Property Mgmt.....38

KITCHEN RENOVATIONS

Vanguard Investment Properties......................30

Ferguson.............................................................71

W. R. Gorman....................................................16

South Coast Construction & Repair.................67

ROOFING

Bienek Roofing...................................................48 Dale’s Roofing....................................................65

Apex Window Decor.........................................19

California Rooter & Plumbing..........................33

R&B Wholesale Distributors, Inc. ....Back Cover

Coast Plumbing, Heating & Air, Inc.................63

McCarthy Roofing.............................................43

DRYWALL

LENDING

Royal Roofing.....................................................10

Brent Collins Construction...............................26

Bona Fide Mortgage..........................................60

ELECTRICAL

Chase/Alex Speltz................................................2

Buffalo Maintenance, Inc..................................22 Lighthouse Electric..............................................5

The Cabinet Depot.............................................42

ENERGY MANAGEMENT

South Coast Construction & Repair.................67

Ecova Multifamily Home Tune-Up Program...13

CARPENTRY

ENVIRONMENTAL CONSULTING &

Brent Collins Construction...............................26

JM Air Conditioning & Heating.......................49

LEAK DETECTION

COVERINGS

BLINDS

PROPERTY MANAGEMENT

Roberts Management & Investments...............62

Theresa Simes Agency.................................47

California Rooter & Plumbing..........................33

OC BBQ Cleaning and Repair...........................43

Bath Crafters......................................................52

Alertt Access Gate Controls..............................47

Coast Plumbing, Heating & Air, Inc.................63

Affordable Awnings Company..........................32

AEI Corporation................................................27

PORCELAIN REFINISHING GATED ENTRIES

HEATING & AIR CONDITIONING

Rash Yambo Decking & Stairs..........................61

BBQ & GRILL SERVICES

ORCO Apartment Suppy...................................39

DECK COATINGS, MAGNESITE REPAIRS,

AWNINGS

NU-SHINE Construction Svcs. Inc...................14

Ferguson.............................................................71

ProActive Realty Investments Inc....................14

Buffalo Maintenance, Inc..................................22

Bath Crafters......................................................52

Buffalo Maintenance, Inc..................................22

Aarow Drain & Plumbing.................................72

South Coast Construction & Repair.................67

Wesierski & Zurek, LLC....................................47

BATHTUB REFINISHING

Brent Collins Construction...............................26

PLUMBING, CONTRACTORS SUPPLIES

Bienek Roofing...................................................48

Brent Collins Construction...............................26

South Coast Construction & Repair.................67

Sondance Painting.............................................24

JLE Property Management Inc...........................8

Steven D. Silverstein, Law Office......................20

Ferguson.............................................................71

PATIO COVERS

HANDYMAN

CONTRACT SERVICES

ATTORNEYS

Brent Collins Construction...............................26

LIGHTING

Sierra Roofing....................................................69 SECURITY SERVICES

Alertt Access Gate Controls..............................47 TAX & FINANCIAL PLANNING

Lighthouse Electric..............................................5

Diversified Investment Strategies.....................40

MAIL BOXES

WATER HEATERS

ORCO Apartment Suppy...................................39

California Rooter & Plumbing..........................33

R&B Wholesale Distributors, Inc. ....Back Cover

TRAINING

Guardian Roofs and Energy Solutions.............28

Coast Plumbing, Heating & Air, Inc.................63 Debinaire Co......................................................12

Buffalo Maintenance, Inc..................................22

Ecova Multifamily Home Tune-Up Program...13

MAINTENANCE, REPAIRS, PRODUCTS

CARPETS

ENVIRONMENTAL SERVICES

Brent Collins Construction...............................26

ORCO Apartment Suppy...................................39

American Environmental Specialists...............19

Buffalo Maintenance, Inc..................................22

WINDOWS

R&B Wholesale Distributors, Inc. ....Back Cover

Wesierski & Zurek, LLC....................................47

R&B Wholesale Distributors, Inc. ....Back Cover

Republic Windows & Doors.............................24

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Count on us for the products you count on.

The brand name products you need, when you need them. We’ve spent over 60 years perfecting our process and product offerings, while building a coast to coast supply chain that ensures we get our customers what they need, when they need it. It’s why we’re focusing those resources and expertise to become your trusted property and facilities maintenance partner. Let us send you our latest Facilities Supply Catalog today.

ferguson.com (888) 334-0004

©2014 Ferguson Enterprises, Inc.

A P A R T M E N T

42 locations in Southern California to serve you.

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DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

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alphabetical See page 70 for category listings

Hom Sotheby’s International Realty —

Aarow Drain & Plumbing................................72 ACE Commerical Laundry Equipment, Inc....66

The Stanfield Group.....................................46

AEI Corporation...............................................27

ISU — Olson Duncan Agency.........................18

Affordable Awnings Company.........................32

JLE Property Management Inc..........................8

Alertt Access Gate Controls.............................47

JM Air Conditioning & Heating......................49

American Environmental Specialists..............19

Lee Walker Appraisals......................................40

AMS Paving.......................................................57

Lighthouse Electric.............................................5

Apex Window Decor........................................19

Lin-Ed’s Appliance Service & Repair..............49

Argos Home Systems........................................20

McCarthy Roofing............................................43

Bath Crafters.....................................................52

National Service................................................26

Bienek Roofing..................................................48

NU-SHINE Construction Svcs. Inc..................14

Block & Associates..................Inside Back Cover

OC BBQ Cleaning and Repair..........................43

Bona Fide Mortgage.........................................60

ORCO Apartment Suppy..................................39

Brennan Law Firm............................................35

Out of the Gutter .............................................44

Brent Collins Construction..............................26

Paveway.............................................................64

Buffalo Maintenance, Inc.................................22

PHD Insurance Brokers, Inc......................41, 53

C & C Paving Company, Inc.............................50

ProActive Realty Investments Inc...................14

The Cabinet Depot............................................42

Rash Yambo Decking & Stairs.........................61

California Rooter & Plumbing.........................33

R&B Wholesale Distributors, Inc. ...Back Cover

Chase/Alex Speltz...............................................2

Republic Windows & Doors............................24

Coast Plumbing, Heating & Air, Inc................63

Roberts Management & Investments..............62

Coinmach/CSC Service Works........................55

Royal Roofing....................................................10

Dale’s Roofing...................................................65

Safe Harbor Exhange, Inc................................59

(714) 245-9500

Debinaire Co.....................................................12

Sierra Roofing...................................................69

Diversified Investment Strategies....................40

Sondance Painting............................................24

They will find your solution.

Duringer Law Group, PLC....Inside Front Cover

South Coast Construction & Repair................67

Ecova Multifamily Home Tune-Up Program...13

South Coast Real Estate & Property Mgmt....38

Farmers Insurance —

Steven D. Silverstein, Law Office.....................20

Includes Service Call & Labor Main Lines from $85.00 (reg. $95.00)

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 45 Years Experience Serving Orange County St. Cont. Lic. #730851

Need Questions Answered?

Contact one of our reliable membership service representatives at

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A P A R T M E N T

Theresa Simes Agency.................................47

Stewart Tours....................................................45

Fast Eviction........................................................9

Vanguard Investment Properties.....................30

Ferguson............................................................71

W. R. Gorman...................................................16

Guardian Roofs and Energy Solutions............28

Wesierski & Zurek, LLC...................................47

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Tenant Eviction Unlawful Detainer

125

$

Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)

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interests of landlords and income property owners

Dennis P. Block & Associates

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The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

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