March 2021 Apartment News Magazine

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • March 2021

California’s Rental Housing Industry What Does the Future Have in Store?

(See Pages 6, 12, 24) In This Issue Craig’s Corner — A Not-So-Well Known Benefit of AAOC Membership.....20 Watching and Tracking — Another Look, Six Months Later.....................22 Temporary Eviction Restrictions Morphing into Longer Term Reforms.......24 February AAOC General Membership Meeting Recap................................28 The Impact of Vaccines on Apartment Employees.....................................32 Membership Milestones...........................................................................35

MULTIFAMILY SALES

LOCAL Expertise.

World Class Resources.

1031 EXCHANGES FINANCE APPRAISAL

Fortune 500 unparalleled tools & resources, leverage, credibility & market coverage – to deliver exceptional outcomes for every client we serve.

CONTACT US FOR A

FREE VALUATION FOR YOUR

MULTIFAMILY PROPERT Y To access our listings and join our mailing list:

WWW.MULTIFAMILYSOCAL.COM

Dan Blackwell +1 949 307 8319 Lic. 01854961 dan.blackwell@cbre.com

CO N N ECT W ITH US @MULT IFAM ILYSOCAL

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • March 2021

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 President’s Message — Strength in Numbers

31 Workplace Harassment Prevention Training

6 Sacramento Report — The Scales Appear Slightly Off Balance

33 CRHP Education Program 38 Lunchtime Learning 40 Earthquake Retrofitting 101 42 Family Succession Workshop 44 California’s Balcony Inspection Law 46 Fair Housing Webinar

Features

10 Orange County Legislative Watch — Preparing for Action 12 Legal Corner 16 Dear Maintenance Men 48 The Benefits of AAOC Membership 49 Welcome New Members 50 PSC Corner — EZ Drain & Plumbing / Kay Properties and Investment

20 Craig’s Corner — A Not-So-Well Known Benefit of AAOC Membership By Craig Kirkpatrick

51 Product & Service Council’s Service Provider Directory

22 Watching and Tracking — Another Look, Six Months Later By Sonya Loera

68 Advertisers’ Index — Category

24 Temporary Eviction Restrictions Morphing into Longer Term Reforms By Alex Rossello

55 Product & Service Council’s Contact Index 70 Advertisers’ Index — Alphabetical

28 February AAOC General Membership Meeting Recap 32 The Impact of Vaccines on Apartment Employees

By Michael Miller

35 Membership Milestones

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

March 2021

www.aaoc.com

Apartment News

1

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371

| www.BuffaloMaintenance.com

Licensed & Insured, CA LIC# 1010967

2

Apartment News

www.aaoc.com

March 2021

Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

Directors n n n

n Tim Gorman Julia Araiza n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

n n n

Jerry L’Ecuyer William R. Gorman Ray Maggi

MARCH 9 - Board of Directors Meeting Tuesday, 6 pm, Online 16 - General Membership Meeting Tuesday, 7–9 pm, Online (See Page 5) 23 - Workplace Harassment Prevention Certification Tuesday, 9–11 am, Online (See Page 31) 24 - Certified Rental Housing Provider (Spring) – Class #1 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 25 - Lunchtime Learning Thursday, 12–1 pm, Online (See Page 38) 31 - Certified Rental Housing Provider (Spring) – Class #2 Wednesday, 8:30 am–12:30 pm, Online (See Page 33)

APRIL 7 - Certified Rental Housing Provider (Spring) – Class #3 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 12 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online (See Page 40) 13 - Board of Directors Meeting Tuesday, 6 pm, Online 14 - Certified Rental Housing Provider (Spring) – Class #4 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 15 - Get Compliance Ready: AB 721 Balcony Inspection Law Thursday, 1–2 pm, Webinar (See Page 44) 20 - General Membership Meeting Tuesday, 7–9 pm, Online 21 - Certified Rental Housing Provider (Spring) – Class #5 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 26 - Fair Housing Certification Monday, 9 am–12 pm, Online (See Page 46) 27 - Welcome Home OC Tuesday, 10–11:30 am, Online 27 - Passing the Torch Tuesday, 6:30–8:30 pm, Online (See Page 42) 28 - Certified Rental Housing Provider (Spring) – Class #6 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 29 - ADA Compliance & Reasonable Accommodations Thursday, 9–11 am, Online 29 - Lunchtime Learning Thursday, 12–1 pm, Online

M AY 4 - Mold Remediation Tuesday, 10–11:30 am, Webinar 5 - Certified Rental Housing Provider (Spring) – Class #7 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 6 - Apartment Maintenance & Repair Series (Beginner #1) Thursday, 9 am–1 pm, Buffalo Maintenance 11 - Board of Directors Meeting Tuesday, 6 pm, Online 12 - Certified Rental Housing Provider (Spring) – Class #8 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 13 - Apartment Maintenance & Repair Series (Beginner #2) Thursday, 9 am–1 pm, Buffalo Maintenance 18 - General Membership Meeting Tuesday, 7–9 pm, TBD 19 - Certified Rental Housing Provider (Spring) – Class #9 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 20 - Apartment Maintenance & Repair Series (Beginner #3) Thursday, 9 am–1 pm, Buffalo Maintenance 26 - Certified Rental Housing Provider (Spring) – Class #10 Wednesday, 8:30 am–12:30 pm, Online (See Page 33) 27 - Lunchtime Learning Thursday, 12–1 pm, Online 27 - Apartment Maintenance & Repair Series (Beginner #4) Thursday, 9 am–1 pm, Buffalo Maintenance 31 - Memorial Day Monday, Office Closed

March 2021

www.aaoc.com

Apartment News

3

PRESIDENT’S MESSAGE B y F rank A lvarez P resident

Strength in Numbers

W

e are almost through the first quarter of 2021 and AAOC’s upward trajectory in membership growth, member engagement, and member attendance for its online meetings and webinars continues at an impressive rate. Now, more than ever, rental housing providers must stay active, informed and focused on moving forward, while continuing to navigate the turbulent financial, social, and public policy waters that threaten our industry, including those stemming from the COVID-19 pandemic.

AAOC has presented many excellent online education programs, briefings, and other webinars over the past year.

Our members are clearly finding value, as indicated by the growth in online

attendance that the association is experiencing. For the AAOC staff, volunteers, and sponsors who work tirelessly to develop, deliver and support our online programming, your attendance is a meaningful acknowledgement of their efforts on your behalf.

I was particularly impressed last month by the turnout for AAOC’s member briefing on SB 91, which has extended California’s statewide COVID19 eviction moratorium through June 30, 2021. Stephen Duringer and Ron Kingston presented a comprehensive, two-hour briefing for more than 700 AAOC members, the association’s highest attended online event, which is understandable given the law’s impact on our industry.

I am so appreciative for the time and energy that Steve and Ron put into not only developing such an excellent webinar and for answering so many member questions, but also for updating our operational forms to help our members remain in compliance with the law. We are truly fortunate to have these outstanding legal minds on our side.

If you have family members, friends, or associates who own or operate rental property in Orange or Riverside County, please encourage them to join AAOC. There is strength in numbers and now is a critical time for our members to come together, stay informed, get engaged and fight for our future.

Support Our Advertisers!

Tell them you saw their ad in

Apartment News 4

Apartment News

www.aaoc.com

March 2021

General Membership Meeting Tuesday, March 16, 2021 • 7–9 p.m.

Sponsored by:

ASK THE EXPERTS! Legal • Maintenance • Property Management If you have burning legal, maintenance, or property management questions that you’re looking to have answered, then this meeting is for you. Join us as our panel of experts offer valuable information, practical tips, and impeccable guidance that will help you keep your rentalproperties running smoothly.

Featuring: Legal

Maintenance

Management

Please Note: This meeting will be presented online via Zoom.

Advanced Registration is Required. www.AAOC.com

Stephen C. Duringer Duringer Law Group, PLC

Frank Alvarez Buffalo Maintenance

James Wohrman FDC Management

Plus, AAOC will honor its 10, 20, 30, 40 and 50-year members.

As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

www.AAOC.com

March 2021

www.aaoc.com

Apartment News

5

SACRAMENTO REPORT B y R on K ingston

The Scales Appear Slightly Off Balance

W

hen the scales of justice are gazed upon, they are viewed as a symbol…that law is distributed fairly. Yet, when a landlord is placed on one side of the scale and tenants on the other, there is a tip so distinct, the sound of metal chains clanking, it moves so violently in favor…

So, let’s look at legislation that leads us to conclude the scale of justice may not be conducive to ownership of residential rental property.

Impact: AB 1482 limits annual (12 months) gross rent increases to 5% plus CPI in the county of the property’s location; or to 10% — whichever is less.

Plus, it set standards for “no-fault” and “at-fault” evictions.

AB 1482

On April 6, 2020, the Judicial Council’s Emergency Rule temporarily halted evictions; and on August 14, 2020, the Council voted to extend the protections through September 1, 2020. Then two-weeks later Governor Newsom signed into law Assembly Bill 3088.

Impact: There is currently no declared end date regarding Newsom’s executive order. And the courts have severely limited evictions. Tenants claiming to be adversely affected by the

Assembly Bill 1482 was signed into law by Governor Newsom in June 2019; and it placed California under a statewide rental cap on residential rental units. Unfortunately for landlords, it became effective in January 2020, during the same time the country was placed on notice about what is now known as a worldwide pandemic.

COVID-19. The word alone has proven worthy of constructing a full sentence.

6

Apartment News

Governor’s Executive Order

On March 4, 2020, Governor Newsom proclaimed a state of emergency in response to the COVID-19 pandemic.

Judicial Council:

www.aaoc.com

March 2021

pandemic can remain in possession and not pay rent for at least 15 months.

AB 3088

Assembly Bill 3088 created the “Tenant Relief Act of 2020,” which applied protections for tenants unable to pay rent as a result of complications related to COVID-19, and effective until February 2025.

Impact: In order for a tenant to qualify for the protections under AB 3088, tenants are required to sign a declaration, under penalty of perjury, that the tenant is experiencing COVID19 related financial distress. Financial verification is not required, unless the tenant had a reported income that exceeded 130% of AMI prior to March 1, 2020. Even under this situation, the landlord must adhere to very strict guidelines; for if a landlord proceeds to request documentation in violation of AB 3088, the landlord is subject to heavy civil penalties. Arguably, when

the courts do open to evictions, tenants can sign the declaration form when in court which, as a result, may undermine the intent of the need and purpose of the declaration.

AB 3088 also created a “Covered Period” from March 1, 2020 through January 31, 2021, during which the tenant protections apply. The three main protections apply: 1) to a further division of periods of time; 2) each period of time has a different set of rules to be followed regarding how landlord may collect COVID-19 Rental Debt; and 3) rental debt became a “consumer debt” not part of an unlawful detainer. AB 3088 also opened up the small claims court to the middle of this year (only to have the small claims court re-open at a later date due to another law the governor signed on January 29, 2021).

The first subset of dates, referred to as the “Protected Period,” from March 1, 2020 through August 31, 2020, permitted a tenant to remain in possession of their rental unit while technically breaching contract by not paying rent for the exchanged possession, if the tenant alleges COVID-19 related financial distress. While it is true that a landlord may collect all of a tenant’s Rental Debt, in full, starting February 1, 2021, collection required that landlord send a specific notice to all tenants relating to this period of time within weeks of the bill becoming law.

The second subset of dates, referred to as the “Transition Period,” from September 1, 2020 through January 31,

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

2021, permits a tenant to continue remaining in possession of their rental unit if that tenant alleges COVID-19 related financial distress and pays an amount that equals at least 25% of each rental payment that came due for each month during this period on or before January 31, 2021. During this “Transition Period,” as was the case during the “Protected Period,” the state compelled owners to rent the dwelling units and perform all legal obligations to maintain and offer the units for rent.

And all the same restrictions apply to this period of time as the first subset.

The language in AB 3088 also, notably for owners/managers, places all COVID-19 Rental Debt under the debt collection category of “consumer debt.”

SB 91

On January 29, 2021, Governor Newsom signed into law the offspring of AB 3088 — SB 91. In all, the 59-page bill was introduced on a Monday afternoon and was signed into law that same week on Friday morning. The measure provides additional tenant protections, an extended eviction moratorium, and further restrictions regarding an owners/manager’s ability to collect rent.

Most notably, SB 91 creates a Rental Assistance Program that will be funded with $2.6 billion from the federal government and was allocated throughout the state in an effort to alleviate some financial hardships suffered by low and very low-income tenants. The state acts as an administrator of the federal pro-

Sacramento — continued on page 8

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867

gram. Without the federal government, our state and local governments would not have stepped in to provide rental assistance.

SB 91 requires each tenant make a good faith effort to apply for rental assistance if they have accrued COVID19 Rental Debt from April 1, 2020 through March 31, 2021.

SB 91 prevents owners/mangers from assigning or selling any COVID-19 Rental Debt to a debt collection company if a tenant paid no rent during the period of time between March 1, 2020 and June 30, 2021, or would have qualified for rental assistance funding during the same time period.

SB 91 prevents an owner/manager from “retaliating” against any paying tenant who complains to an appropriate agency as to the tenantability of a rental unit.

SB 91 prevents an owner/manager from charging tenants any fees associated with late rental payments and or reporting to a credit bureau about late payments or no payments that occurred from March 1, 2020 through June 30, 2021. The new law also bars property owners/managers from deducting rent from a tenant’s security deposit without the consent of the tenant.

SB 91 requires landlords to send additional notices to tenants regarding the provisional language of AB 91 as it pertains to COVID-19 Rental Debt and the Rental Assistance Program.

March 2021

714-744-1074 www.leewalkerappraisals.com

www.aaoc.com

Apartment News

7

2021 (Public Law 116-260).

Sacramento — continued from 7 SB 91 prevents owners/managers from initiating an unlawful detainer action relating to COVID-19 Rental Debt prior to July 1, 2021. However, a tenant shall not be guilty of an unlawful detainer if the tenant makes one or more payments that total 25% or more of each rental payment demanded from September 1, 2020 through June 30, 2021 on or before June 30, 2021.

Pursuant to SB 91, eligible uses of funds made available under the Rental Assistance Program are as follows: (A) Rental arrears.

(B) Prospective rent payments.

(C) Utilities, including arrears and prospective payments for utilities.

(D) Any other expenses related to housing as provided in Section 501(c)(2)(A) of Subtitle A of Title V of Division N of the federal Consolidated Appropriations Act,

Additionally, any assistance provided to a tenant from the Rental Assistance Program shall include a receipt that provides confirmation of payment made out to the landlord and the tenant.

According to SB 91, if an owner/ manager agrees to accept payment through the Rental Assistance Program, the landlord must agree to the following terms: (A) Limiting unpaid rental debt to 80% of the total rent due from April 1, 2020 through March 31, 2021; (B) Agreeing to release any and all claims for unpaid rent owed from April 1, 2020 through March 31, 2021.

Conversely, if an owner/manager does not agree to accept payment through the Rental Assistance Program then a tenant may apply for rental arrears assistance from the local government, which shall be limited to 25% of the tenant’s total COVID-19 Rental

Multi-family specialists

Debt from April 1, 2020 through March 31, 2021.

SB 91 provides that if an owner/ manager initiates an unlawful detainer action and the tenant files a Declaration of COVID-19 Related Financial Distress, the case shall be dismissed.

SB 91 permits a locality to apply for a Block Grant through the Rental Assistance Program.

The provisions of AB 3088 and its offspring, SB 91, places a state stronghold on private landlords who are business owners by mandating the landlord perform by permitting a tenant possession of a rental unit, while at the same time permitting the tenant to breach his/her duty by not providing payment for the possession. Further, it is arguable that the provisions of these bills, the state is taking private property without just compensation, which could arguably be a violation of United States Constitution.

Issues to Consider:

This article has discussed just four actions of the Governor and California legislature that has changed interest in owning/managing existing and the development of new rental housing.

Rental payments, judicial remedies for intentional contractual default, intentionally clogging the courts; barring owners to occupy their own properties, increasing owners/managers duties and responsibilities, increasing operating costs, and constitutional issues are issues owners/managers must consider in the not-too-distant future. Those that advocate “cancel rent” may have just killed the goose that lays the golden egg.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

8

Apartment News

www.aaoc.com

March 2021

March 2021

www.aaoc.com

Apartment News

9

ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Preparing for Action

E

ven though 2021 is not an election year, AAOC has been very active engaging with its local elected officials, keeping them apprised of the laws and evolving issues affecting its members and the rental-housing industry, and reinforcing the association’s availability as a resource to them in the communities that they serve.

Special Election for Orange County Supervisor

The special election to fill the vacant 2nd District seat on the Orange County Board of Supervisors is on Tuesday, March 9, 2021. The election will decide who will succeed Michelle Steel, who resigned the seat following her election to the U.S. House of Representatives, representing the 48th Congressional District.

The Second Supervisorial District includes Costa Mesa, Buena Park, Stanton, Seal Beach, Rossmoor, Newport Beach, Los Alamitos, La Palma,

Huntington Beach, Fountain Valley and Cypress. The special election is an all “Vote-by-Mail” election, with approximately 144,000 voters in the district.

The ballots were mailed to voters on February 8, with in-person Vote Centers opening on February 27. Additional Vote Centers will open on March 6, the Saturday before the election. AAOC’s Political Action Committee has contributed the maximum amount to former State Senator and former Supervisor John Moorlach who is running in the special election. Moorlach has been a staunch supporter of the rental housing industry and private property rights and was AAOC’s Legislator of the Year in 2017.

Red Alerts

2021 is shaping up to be a very busy year in the State Legislature despite the limitations created by the COVID 19 pandemic. AAOC will continue to send Red Alerts to members when industry

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

(562) 430-3588

10

Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720

Fax (562) 430-0693

Apartment News

www.aaoc.com

www.rayrobertsrealty.com March 2021

priority bills are scheduled for hearings and votes. Red Alerts have become even more important this year because of the restrictions imposed on the State Legislature. The Capitol Building is still on lock-down mode with only one staff member for each legislator allowed inside the building. Only one person at a time can be in each legislative office, including the legislator. The seating on the floor of both the Senate and Assembly is spaced out and limited to only the elected officials. The Committee Rooms have the same limitations and the time allowed for testimony on each bill has also been severely limited.

Political Action Committees

AAOC maintains two active Political Action Committees (PACs), one for candidate contributions and one for issues-based contributions. AAOC also maintains a Legal Defense Fund (LDF) for the legal review of issues and for legal activity in service to the rentalhousing industry. In 2020, our PACs contributed over $600,000 to issuesfriendly elected officials and candidates, and to the “No on Proposition 21” campaign to defeat the expansion of rent control in California. AAOC remains vigorously committed to supporting candidates at the state and local levels whose views and philosophies align with the association and the greater rentalhousing industry.

Blah, Blah, Blah. *If you’re tired of hearing the same thing from your bank, it’s time you met Pacific Premier Bank.

Some banks actually do what they say. That’s us.

Our Recent Deals:

$1,365,000

$1,330,000

$2,135,000

Income Property Investment

Income Property Investment

Income Property Investment

10 Unit Multi-Family / Refinance

6 Unit Multi-Family / Refinance

22 Unit Multi-Family / Purchase

$4,387,500

$410,000

$3,050,000

Income Property Investment

Income Property Investment

Income Property Investment

25 Unit Multi-Family / Refinance

6 Unit Multi-Family / Refinance

20 Unit Multi-Family / Refinance

Find out how we can help your business

PPBI.com/MultiFamily

Ranked a Forbes Best Bank for 2020 ©2020, Forbes Media LLC. Used with permission.

March 2021

www.aaoc.com

Apartment News

11

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I own a four-plex in Glendale. Each unit is metered separately and each household pays their own utility bills. My question relates to the lighting in the pathways and parking area. There is no separate meter for these. The lighting seems to be wired to the closest apartment unit, so the residents are paying for these “common area” lighting fixtures. Is that a problem?

Well, it might be, but it can be easily remedied. CC §1940.9 requires you to

disclose this fact to the residents “prior to the inception of the tenancy” or “upon discovery.” Additionally you should “execute a mutual written agreement with the tenant for payment by the tenant of the cost of the gas or electric service provided through the tenant’s meter to serve areas outside the tenant’s dwelling unit.” This can be done by a lease addendum or amendment advising each resident of the issue and affirming that the resident is aware that

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

12

Apartment News

www.aaoc.com

March 2021

his separate utility bill includes charges for lighting of a portion of the common areas. Communication and disclosures are an important tool in dealing with residents, most appreciate the information and will have absolutely no trouble at all signing such an agreement. In the event that a resident refuses to execute such an agreement, then provided your tenancies are month-to-month tenancies, a thirty-day notice of change of terms may be prepared and served

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

affirming that each unit will be responsible for a portion of the electric charges for the common areas and that amount is included in each unit’s utility bill.

I understand that SB 91 passed recently and extends AB 3088. What exactly does SB 91 do?

Just when we were getting used to the mandates of The Tenant Protection Act of 2019, AB 1482, which brought us Just Cause Eviction and Rent Controls throughout California, and the COVID19 Tenant Relief Act of 2020, AB 3088, Governor Newsom has now brought us SB 91, now titled simply the COVID-19 Tenant Relief Act, which extends the mandates of AB 3088. Signed into law on January 29, 2021, the new law took effect immediately. As did AB 1482 and AB 3088, SB 91 will continue to wreak havoc on us as housing providers, making it ever more difficult to continue to provide housing to our fellow Californians.

SB 91, like AB 3088 before it, limits a housing provider’s ability to evict a resident for non-payment of rent or other financial obligations (“COVID-19 Rental Debt”) that came due or will come due between March 1, 2020 and June 30, 2021, the “Covered Time Period.”

Although it is intended to protect those residents who have experienced “COVID-19 related financial distress,” there are few if any safeguards that would prevent the abuse of these new protections. The new laws create two time periods within the Covered Time Period and establish different rules for each: i) March 1, 2020 through August 31, 2020, is the “Protected Time Period,” and ii) September 1, 2020 through June 30, 2021, is the “Transition Time Period.”

Let us take care of your laundry At WASH, we are transforming multifamily laundry rooms with innovative tech, better options, and unparalleled service and support.

• Energy Efficient Washers & Dryers • Expert Management • Mobile Payment • Experience That Counts

Learn more at wash.com/care 800-777-1484

Additionally, SB 91 provides $1,500,000,000 in much needed rental assistance and funds to be allocated to tenants and housing providers to be administered by the Department of Legal Q&A — continued on page 14

WS19-009 Let Us Take Care 4_9375x10 4c.indd 1

March 2021

www.aaoc.com

3/27/19 Apartment News

13

3:23 PM

Legal Q&A — continued from 13 Housing and Community Development (HCD). 10% to be used to administer the program. The remaining funds to be allocated by block grants to localities based upon population, and directly to landlord and tenant by way of direct application to start on or before March 15, 2021.

SB 91 increases and extends penalties for interrupting or disconnecting utilities with intent to terminate tenancy if tenant has provided a Declaration of COVID-19 Related Financial Distress.

The tenant can recover actual damages, plus $100 per day, plus an additional $1,000 to $2,500 in penalties.

It prohibits using unpaid COVID-19 Rental Debt as a negative factor when screening a prospective resident and restricts the sale or assignment of COVID-19 Rental Debt.

It prohibits the charging or collecting

DRAINS UNBLOCKED !

Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES

“Introductory Offer”

$75.00

Includes Service Call & Labor Main Lines from $95.00

AAROW

DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

14

Apartment News

of late fees, and the charging or increasing of fees for services previously provided without charge, if tenant provides the Declaration of COVID-19 Related Financial Distress.

It provides a safe harbor to housing providers who had to close amenities due to government or health agency directive or guidelines.

It prohibits using the security deposit to cover COVID-19 Rental Debt during the tenancy or applying rent payment to a previous period without written consent of tenant.

SB 91 increases small claims court jurisdiction to handle COVID-19 Rental Debt. Cannot file until August 1, 2021.

May alternatively file in general civil court. Caps attorney fees at $500 if uncontested and $1000 if contested, in most cases. Requires declaration by Plaintiff affirming attempts to secure financial assistance, allows court ability to reduce award if Plaintiff does not cooperate and assist in securing financial assistance, if available, and if tenant qualifies.

And it requires a new notice to be served by February 28, 2021 to all tenants who, as of February 1, 2021, have not paid one or more rental payments that came due during the covered time period of March 1, 2020 through June 30, 2021. The mandatory notice form is available from your local apartment association or by contacting the firm.

I’m looking at a single-family residence to purchase. It’s a pocket listing, no signage, not on the MLS or even Zillow. The agent claims it’s a great deal because the seller needs cash quickly, wants a quick escrow, and is willing to let it go for under market.

The only catch is, the tenant doesn’t know the house is for sale, and the owner doesn’t want the tenant to know. He says that when I close escrow, I can serve my own notice to have the tenant leave, but he doesn’t want the tenant getting nervous and moving out if the deal doesn’t go

www.aaoc.com

March 2021

through. Seems like a really good deal, I know the house, I’ve peeked in the windows, and it’s in incredibly great shape.

What am I missing, what can go wrong?

Lots. You have actual notice of a tenant in possession. That means that you are bound by whatever rental agreement, or contract, exists between the owner and the existing resident. The tenancy agreement may turn out to be a fixed term lease for a long period of time at less than market rent. The resident may have a lease with an option to purchase the house for a fixed sum, possibly less than what you are paying for it. There may be litigation between the parties relating to the premises, possibly mold or some other contamination issue that you may not be aware of. If the deal really is as described, then prepare a purchase agreement providing a due diligence period allowing you a brief time period to check title, condition and other issues. Once escrow is open, and you are satisfied with title, and the condition of the premises, contact the resident, confirm the terms of his tenancy, get a copy of his rental agreement, and prepare an estoppel certificate for both the resident and the owner to sign, affirming the terms of the tenancy agreement, the amount of deposit, and affirming that he has no equitable or legal interest in the property.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

AAOC’s Legal and Operational Forms New Tenant Forms

Effective 1/20

Legal Notices

QTY.

FORM #

PRICE

QTY.

FORM #

_____

1105

Bedbug Addendum (2017)

DESCRIPTION

$ 5.95

_____

1170

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

_____

1110

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____

1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

$ 10.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2020)

_____

1141

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate

by Residents (2020)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2020)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2020)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

1350

QTY.

FORM # 1020

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance ____

$ 5.95

DESCRIPTION

PRICE

$ 12.50

_____ Microbial Operations and Maintenance Plan — (2016)

(An Apartment Owner’s Guide to Mold)

$ 45.00

Maintenance Request (2011)

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Asbestos/Proposition 65 Handbook and License

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office.

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Num­ber ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Tele­phone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

$ 25.00 plus $ 1.00 per unit

March 2021

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

www.aaoc.com

Apartment News

15

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I am installing safety grab bars in my showers & bathtubs and I need some guidance on the installation procedure.

What do I need to know to install these bars correctly? David

Dear David:

Using handrails and safety bars helps to provide stability and extra support required by the elderly and to people with limited mobility. Approved ADA grab bars are available in a wide variety of configurations, colors and finishes.

The most common is the stainless steel or chrome finish. The grab-bars must be able to support a dead weight pull of 250 pounds. The preferred method is to bolt directly into the wall studs. This is not always practical, as the stud might not line up where they are needed.

Grab-bars can be mounted vertically or at an angle to match wall stud spacing. If finding studs becomes a problem, alternate installation methods are available.

If your walls are in good condition, you

may use large toggle bolts or if you have access to the backside of the shower or bath walls, insert a backer plate or add a new stud for an anchor point. Safety grab bars can be located at any local hardware store. It is advisable that you check ADA requirements with local, state and federal agencies for regulations governing height, distance and angle of the bars.

Dear Maintenance Men:

I am trying to do my part to conserve water and have found my toilets are the biggest offenders. The toilets constantly fill every five or ten minutes. I have replaced the fill and flapper valves but the problem persists. I’m at my wits end about this! What can I do beside replacing the toilets? Benjamin

Dear Benjamin:

Leaks at the flush valve are possibly caused by a damaged flush valve seat which may have a hole or a rim that is pitted or cracked. The seat is the large

drain hole at the bottom of the tank. A temporary repair may be to sand the seat with a steel wool pad or wet/dry sandpaper. This will remove the calcium build-up. If the seat is damaged, replacing the seat would be the next option. “Fluidmaster, Inc” makes a Flusher Fixer Kit that can be cemented directly on top of your old worn flush valve seat. This is a quick fix that may not work on all toilets. If the seat kit does not work, you will need to replace the valve seat. This can be accomplished by removing the tank from the base of the toilet. Turn off the water to the fill valve, disconnect the water line and remove any water from the tank.

Unscrew the two or three brass bolts under the tank and carefully lift the tank off. Once the tank is removed, turn it upside down. Remove the rubber “spud” washer from the tank. Spin the large nut from the threads and then push the valve seat through the tank.

Reverse the procedure when installing the new valve seat. Always install a new “spud” washer and new brass bolts and washers. Be sure your toilet tank is installed level, as this will aid in its operation. The new flush valve will give the rubber flapper a smooth seat for a positive seal.

Dear Maintenance Men:

My current vacancy was long occupied by a heavy smoker. Every surface is sticky with brown nicotine and the smell of smoke is overwhelming. How Maintenance Men — continued on page 18

16

Apartment News

www.aaoc.com

March 2021

• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind!

DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: denise@contactjle.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

March 2021

www.aaoc.com

Apartment News

17

Maintenance Men — continued from 16 do I get rid of the smell and keep it from coming back? George

Dear George:

Cigarette odor is very hard to remove even after painting and cleaning the carpets. Chances are, if the resident was long term, the carpets, drapes or blinds will need to be replaced. Remove the carpets, pad and tack strips. The tack

strips are wood and can absorb and release the smell of smoke, urine etc.

Thoroughly clean the floors with soapy water mixed with bleach. After cleaning the floors, it is not a bad idea to paint or use a primer to coat the flooring. One of the best ways to remove the nicotine residue from the walls is using oldfashioned elbow grease! Again, wash the walls with soapy water using a brush or rag. Adding TSP (a powdered cleaning solution available at most

hardware stores) or using a degreasing agent will help in the cleaning. If you have flat ceilings, wash them too. If you have “acoustical” or “popcorn” ceilings, that’s a problem. By its nature, acoustical ceiling material cannot be cleaned.

Encapsulating the acoustical ceiling with spray paint may solve the problem. You will need a primer coat and a minimum of two coats of paint. If the smell is still present, give it another coat of paint and let the unit air as much as possible. Don’t forget to wash the windows and window frames. You will be amazed at how clean the aluminum or vinyl windows will look after a good cleaning.

We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment.

We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

18

Apartment News

www.aaoc.com

March 2021

SEISMIC ENGINEERING & CONSTRUCTION EXPERTS

S

ince 1984, our team has been

making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings,

Industry leader

steel frame and unreinforced masonry

Proven expertise

buildings throughout the state of

Satisfied clients

California.

Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.

We believe that superior customer service is the foundation of any

Experts in All Building Types

Full-service Team

business, and we customize every

Soft-story Multifamily Tilt-up Unreinforced Masonry Non-ductile Concrete

In-house Licensed Engineering, Steel Fabrication & Construction

project to suit the individual needs of our clients.

Steel Moment Frame

(833)9Strong (833) 978-7664

optimumseismic.com

March 2021

Since 1984, our team has completed more than 3,000 projects

Contractor License No. 1012702

www.aaoc.com

Apartment News

19

CRAIG'S CORNER B y C raig K irkpatrick , V ice P resident , M organ S kenderian I nvestment R eal E state G roup

Commentary from a Broker, Owner and Manager Perspective

A Not-So-Well Known Benefit of AAOC Membership

T

hough the COVID-19 pandemic has created both temporary and permanent changes in our rental housing industry, one thing has remained consistent — your benefits of AAOC membership.

AAOC still offers a host of benefits to include: • Free operational guidance and consultation from trained member counselors • Up-to-date legal and operational forms • Resident screening services • Special seminars and workshops on myriad topics pertaining to rental housing.

• Informative general membership meetings • Not to mention a free subscription to the magazine you’re reading now However, one not so well-known membership benefit is access to a network of AAOC leaders and experts in all areas of the rental housing industry.

From brokers and managers to legal and maintenance experts, we are just a phone call or email away.

This came to light when I recently received a call from a long-time member who believed they were being taken advantage of in the disposition of their property and subsequent 1031 trade into a DST. This member was also a longtime client of Steve Duringer, who I immediately called. Steve took over,

20

Apartment News

discussed the facts with the client and deduced he was indeed being taken advantage of. Steve then went to work and was able to get this client extricated from a bad deal on both sides of the proposed deal. This reprieve gives the owner time to analyze and discuss with family and advisors what the best course of action might be. Of course, not every situation will have a good ending like this, so we must all take time to fully analyze and strategize any moves we intend to make with our properties.

Collecting a team of advisors and communicating with family is essential to strategizing on the way to making possible life-changing decisions. For instance, I can discuss the sales market with you as well as management, but I’m not as well versed in accounting or estate planning tools and considerations.

Being on the AAOC board for so many years, I have close relationships with many of these experts who are and can refer you to them.

When you bought your building, you did so for a reason. Is that reason still valid today? Personally, I bought units to provide cash flow before and after retirement. I’m much closer to retirement than I was 20 years ago when I bought, and I still want cash flow. But how much? I also now have a family and need to consider what’s best for us, instead of what’s best for me, as was the case 20 years ago. Do I, or do you, have other goals for the property? Are you interested in creating a legacy? Have you

www.aaoc.com

March 2021

asked your heirs if they want to hold the property or sell it upon inheriting?

COVID-19, along with new state legislation and ballot measures, has created a “new norm.” For instance, passage of Proposition 19 last November could significantly alter your goals and strategies and you might want to confer with experts about this. AAOC offers many seminars and meetings featuring many of these experts. Look at the calendar in the front of this magazine for future events. Unfortunately, this “new norm” is in a state of flux due to the speed of the legislature and other changes that impact our industry. How we conduct business and set goals may have to change next year or even next month. As a wise man once quipped, “the only constant is change.”

Contact me now for a free market analysis of your property or if you would like to chat about any of this. I can be reached at ctk@morganskenderian.com.

Do you know…

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

March 2021

www.aaoc.com

Apartment News

21

Watching and Tracking — Another Look, Six Months Later

W

ith all that has been happening due to the pandemic, along with the extension of the eviction moratorium, some rental property owners may be feeling a little desperate, if not trapped.

Back in October of last year, I wrote an article entitled “Watching and Tracking as Both an Owner and Investor.” The basic message was that you need to be monitoring and following not only the income and expense side of your apartment business, but also how sales are trending on comparable properties and what other investment options might be available.

Over the ensuing months, we have all coped with COVID’s impact on our day-to-day operations. Since instituting new maintenance policies as far back as last March, everyone is now scrambling for replacement items or faced with waiting months on end and then paying 30% or more for what is received.

The reality is that expenses have been increasing. However, how much that has affected the bottom line is probably not as great as what has been happening with rents.

Move-outs have continued throughout the entire pandemic. While some residents have been taking advantage of low interest rates to buy their own homes, others have lost jobs and moved back in with family members or friends.

To keep vacancies at a minimum, increases in rental rates have slowed if not stopped completely. A few larger complexes have even been offering incentives for move-ins and/or renewals.

22

Apartment News

At other properties, owners have negotiated with residents just to keep some income flow.

With the spread of the virus still not under control, many businesses have not been able to fully reopen and the unemployment numbers remain high. As a result, the eviction moratorium keeps being extended. California has made provisions to utilize federal stimulus funding to compensate participating landlords for up to 80% of rents owed between April 1, 2020 and March 31, 2021, but there are a lot of conditions that need to be met.

All that said, there is some basic good news.

Although the multifamily real estate market has tightened considerably, there are still buyers and the lack of inventory has kept prices from dropping significantly.

Again, referencing back to that original “Watching and Tracking” article, a quick comparison of Multiple Listing Service reports run on four-unit properties in Orange County showed a downward trend in active listings from 67 at the end of July. Six months later, at the end of January, there were only 39 properties actively listed for sale. A very dramatic 58% decrease in inventory.

Concurrently, closed sales nearly doubled from 47 to 92. With another 12 properties under contract, the appetite among purchasers remains strong.

However, prices are trending downward from their initial listings, indicating that while the market is competitive, buyers are still being cautious.

www.aaoc.com

March 2021

BY SONYA LOERA

Thus, unlike what many see in the single-family market, although multifamily property sales are still happening and the market is viable, there is no evidence of frenzied bidding wars, nor an apparent rush to sell.

Everyone has a different opinion on how long the pandemic will last. The reality is that very few owners can operate in the negative for too long.

Even those who own their property free-and-clear have to stop and do some hard thinking when confronted with major repairs and a significantly reduced cash flow.

Does that mean selling or exchanging? Not necessarily. Much depends on your position, your goals and your expectations for the future.

What you do need to be doing is evaluating your position on a monthly or, at least, quarterly basis. This includes, on the operational side, not just a review of income and expenses, but also an honest consideration of any upcoming major repair items.

On the investor side, even if you have no intention of selling, by tracking what is happening to prices of comparable properties in your area, you are better prepared to make decisions should the need arise.

About the Author: Sonya Loera joined WR Gorman & Associate in 2013.

With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent.

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE.

OUR KITCHENS INCLUDE DESIGN, CABINETS & INSTALLATION. We are the best multifamily, kitchen contractor in Southern California.

March 2021

www.aaoc.com

Apartment News

23

Temporary Eviction Restrictions Morphing into Longer Term Reforms

A

fter nine months of concerted advocacy by NAA and other housing organizations, Congress included $25 billion in Rental Assistance funds in the Consolidated Appropriations Act of 2021. While this is a legislative victory for struggling housing providers and their residents, it has not dissuaded various housing policy stakeholders from continuing to push eviction moratoria and other temporary pandemic eviction restrictions.

These temporary policies are coinciding with longer-term policy proposals to reform state and local eviction processes, changes that would have adverse impacts on the operation and affordability of rental housing.

Eviction moratoria have become a ubiquitous feature of government response to COVID-19 in part due to academia’s support. A raft of studies were published at the tail end of 2020 focusing on evictions during COVID19. Taken together, these studies form a dual set of narratives that can be used against the rental housing industry, first suggesting that eviction moratoriums are sound policy that protect residents from displacement and by extension contracting COVID-19. Secondly, these studies suggest that evictions cause housing instability and poverty, especially for low-income renters of color, and therefore should be restricted as much as possible. Both positions have been reflected in reporting from national media outlets like CBS, The Washington Post, The New York Times,

24

Apartment News

and NPR. The first narrative has pushed policymakers to continue relying on eviction moratoria, despite the fact they leave struggling renters accruing insurmountable debt that will eventually become due. The U.S. Centers for Disease Control and Prevention (CDC) recently extended its federal eviction moratorium through March 31, 2021 at the direction of President Biden. The extension means that a federal eviction moratorium has been in place for almost a year in conjunction with various state and local restrictions. That combination continues to produce a patchwork of requirements and constraints that force rental housing providers to absorb and operate under substantial losses.

However, the second narrative has greater long-term policy consequences.

It implies that rental assistance, in combination with current renter protections, are insufficient to address the ongoing challenges of low-income renters directly affected by the pandemic.

Policy proposals included in recentlyintroduced legislation from several state legislatures in January to address this perceived insufficiency fall into five categories. These include: 1. Rent regulation, including rent freezes and rent forgiveness; 2. Just cause eviction restrictions; 3. Eviction diversion programs; 4. Right to counsel; and

www.aaoc.com

March 2021

BY ALEX ROSSELLO, MANAGER OF PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

5. Eviction screening restrictions.

These proposals were frequently debated before the pandemic, but now lawmakers and renter advocacy groups argue they are needed more than ever.

Adverse Housing Policies Given Renewed Emphasis

An apt example of how this narrative is affecting housing policy can be found in Maryland. Speaking about the recently passed $25 billion in federal rental assistance funds on a virtual meeting hosted by Renters United Maryland, Public Justice Center attorney Zafar Shah articulated what is an increasingly common opinion among renter advocacy groups: “It’s clear that relief money is not effective without a deeper reform of the eviction system and investing in holistic services that serve economically struggling households. We look to making housing justice happen for renters, homeowners and housing providers — to make it a top priority as Maryland builds back better.”

That position has been reflected in the five-bill Housing Justice Package introduced in the Maryland state legislature this session. One of those bills is The COVID-19 Eviction and Housing Relief Act. While it provides financial relief for housing providers through a statewide program that matches state and county funds, it would implement a series of adverse emergency renter Reforms — continued on page 26

March 2021

www.aaoc.com

Apartment News

25

Reforms — continued from 24 protections, including a rent freeze, just cause eviction protections and an expansion of Governor Hogan’s eviction moratorium prohibiting all eviction filings except those in response to imminent threats through April of 2022. The just cause protections in the bill would prevent evictions for reasons not explicitly deemed as legitimate, as well as non-renewals of leases, something many renter advocacy groups claim is a loophole used to get around eviction moratoria. The remaining bills would establish an eviction diversion program and specific associated requirements for housing providers prior to filing evictions for nonpayment of rent, increase filing fees, create a right to counsel for renters in eviction cases and create emergency homeowner protections.

Depending on how they are structured, eviction diversion programs may be beneficial in facilitating alternative resolutions and access to rental assistance. However, placing additional restrictions and requirements on housing providers’ access to the eviction process, which represents the legal avenue of last resort for retaking possession of an apartment upon a resident’s violation of the lease agreement, will not solve the underlying financial instability of low-income renters that has only been exacerbated by the pandemic.

Implementing expanded eviction moratoria and increased regulation of rental housing would have adverse impacts on the supply of affordable housing. According to an October 2020 report by NDP Analytics and the National Leased Housing Association, low and moderate-income housing providers have experienced 11.8% decline in revenue and a 14.8% increase in operating expenses on average due to the pandemic, resulting in significant financial strain. If housing providers are unable to cover the property expenses and operational costs due to a lack of rental income, they may not be able to

26

Apartment News

maintain their supply of rental housing and risk foreclosure. The buyers of these distressed properties may not keep them affordable, or even as rentals.

The proposed legislation will also negatively impact renter mobility and subsequently labor mobility. According to the Organization for Economic Co-Operation and Development: “Overly restrictive regulation of landlord-tenant contractual relationships is linked with lower residential mobility.

To the extent that residential mobility is linked with labor mobility, this can be particularly undesirable during the post-COVID-19 recovery, which will require reallocation of labor and capital towards activities with more promising economic prospects.” Pandemicinduced job and income losses have placed many renters, particularly black and Latino adults, at increased risk of housing instability. As a result, renter mobility and housing supply impacts are likely to disproportionately effect these communities.

The Prevailing Narrative on Eviction and Poverty Is Not Universally Held

An August 2019 study by Yale economist John Eric Humphries, et al. calls into question the prevailing narrative that evictions cause poverty. Using a collection of seventeen years’ worth of Cook County court records, credit bureau records, and payday loans data, the study analyzed the financial strain of both evicted and non-evicted households before and after eviction court.

The authors contend that “it is difficult to determine to what extent those associations [between eviction and poverty] represent causal relationships, because eviction itself is likely to be a consequence of adverse life events.”

Their analysis shows, regardless of case outcome, that households in eviction court displayed signs of financial strain in the form of falling credit scores, rising collections, and increased inquiries into payday loans two to three years before an eviction case was filled.

Additionally, even though eviction

www.aaoc.com

March 2021

negatively impacts credit access and durable consumption for several years, the effects observed were relatively small compared to the financial instability of both evicted and non-evicted renters experienced in the years preceding an eviction filing. While one academic paper does not settle this housing policy debate, it shows that the narrative of eviction causing poverty is not unanimously held in academic circles.

Unfortunately, many of the policies proposed to mitigate evictions in response to the prevailing eviction narrative have unintended consequences.

They tend to harm the very population of renters they are designed to help while failing to address the underlying levels of financial instability these renters experience. Extending eviction moratoria and implementing unbalanced housing policy will continue to place financial burdens on housing providers, especially mom-and-pop landlords. The US was already facing a severe housing shortage before the pandemic began and losing a significant amount of existing housing stock to foreclosure is a real possibility. The only responsible solution that addresses the needs of both renters and rental housing providers is swift, substantial and targeted rental assistance that addresses both the current and prospective rental debt. Using more bandaids will not rectify this issue.

For more information on any of the policies referenced in this article, please email Alex Rossello, Manager of Public Policy at arossello@naahq.org.

Do you know…

AAOC is non-profit?

That means YOUR dollars

come back to

YOU!

Is your current Laundry Company Meeting Your Standards?

Tired of Broken Down Equipment & Dealing with Upset Tenants?

New Mobile App

Our Machines can accept BOTH Coins & Mobile Pay App

VENDED WASHERS & DRYERS FULL-SERVICE LAUNDRY ROOM REVENUE LEASING

• • • • •

ZERO Investment Flexible Lease Terms Quality Equipment Prompt Response Time LIVE Customer Service

Family Owned & Operated | Serving Select SoCal Locations

1-877-630-7278 • acelaundry.com Multi-Housing Laundry Service Inc

14404 Hoover Street, Westminster, CA 92683

Call us for Vended Laundry Solutions…Not Excuses!

March 2021

www.aaoc.com

Apartment News

27

February AAOC General Membership Meeting Recap

M

embers of the Apartment Association of Orange County (AAOC) enjoyed a golden opportunity to get the latest tax and estate planning information for 2021, and have their questions answered, during the association’s online General Membership Meeting

on Tuesday, February 16, 2021.

AAOC was pleased to welcome back Anson Cain, Esq., with the Irvine-based law firm of Albrecht and Barney. Cain, who has become one of the “go to” legal professionals for AAOC members on tax and estate planning matters, initially noted the startling statistic that 55 per-

cent of Americans do not have an estate plan. Without a plan, an estate could go into probate for up to two years. And for those Americans who do have an estate plan, 71 percent of them have plans that are not up to date.

Meeting Recap — continued on page 30

FEBRUARY 2021 SNAPSHOT RENT COLLECTIONS

MULTIFAMILY SOCAL SURVEY DAN BLACKWELL & TEAM

Responses were collected from owners with properties located primarily in Orange County, and bordering regions of Los Angeles County.

The dataset primarily includes Class B & C properties ranging from 5-85 units.

Our February survey results are summarized as follows:

4%

96%

Collected

Delinquent/Outstanding

W W W. MULTIFAMILYSOCAL .COM 28

Apartment News

www.aaoc.com

March 2021

March 2021

www.aaoc.com

Apartment News

29

Meeting Recap — continued from 28 Cain indicated that the basic components of an estate plan should include a revocable living trust, a pour-over will, powers of attorney for asset management and an advance health care directive. He then stressed the necessity of having an estate plan reviewed on a periodic basis, and not just stored away in a filing cabinet. He pointed out that assets should be properly titled in the name of the trust, along with indicating desired and timely friends and family members.

The presentation focused heavily on the implementation of Proposition 19, the ballot measure that voters approved last November and that went into effect on February 16, 2021. It has, among other things, forced individuals and families to reevaluate their estate plans, given the new rules effecting the transfer of real property from parents to children and property tax reassessment protections.

“The old Proposition 58 parent-child transfer rules are out the window,” said Cain, adding, “You can still transfer a primary residence and avoid reassessment, but you must comply with new requirements.” Under Proposition 19, the residence that is transferred from parent to child would have to become the child’s principal residence within one year of the transfer for the property tax reassessment exemption to remain.

If the principal residence requirement is met, the property’s assessed value is then determined based on whether the property’s value at the time of transfer is greater than the parent’s assessed value by more than one million dollars.

If the fair market value of the property is less than the parent’s assessed value (plus one million dollars) then the child takes the parent’s assessed value. If the fair market value is greater than the parent’s assessed value (plus one million dollars), then the fair market value of the property over and above the parent’s assessed value (plus one million dollars) will be reassessed for property tax purposes.

Cain pointed out there are still many unknowns regarding the longterm implications of Proposition 19, including: How long after a transfer does the child need to use/maintain the home as their principal residence?

Does the child need to report the residency to the county accessor’s office?

And, if there is more than one child, do all children need to live in the property together?

According to Cain, there are a variety of ways to effectively plan and navigate Proposition 19, including creating an LLC, Limited Partnership, or Corporation with a proportional interest transfer, such as a 50/50 split with no property tax reassessment. The key is everything more than 50 percent gets

reassessed. Each situation is different, and legal guidance is suggested to determine the best individual course of action.

Insurance coverage was also discussed as part of Cain’s presentation, with him pointing out the possibility of having multiple claims at the same time. He pondered a variety of questions and possible solutions for the consideration of the online audience, including: How do you protect your personal assets in the event your tenants don’t pay their rent, or you are unable to pay the mortgage on your property?

Cain concluded his remarks by reminding members of the importance of proper and timely estate planning when the “seas are calm” and then answering a wide range of questions on the topics of the evening.

AAOC wishes to thank CBRE Multifamily SoCal (Dan Blackwell), Farmers Insurance (Theresa Simes Agency), and Sullivan Property Management for their generous sponsorship of this General Membership Meeting.

The next AAOC General Membership Meeting will be presented online on Tuesday, March 16, 2021 at 7 p.m. It will be an opportunity for our members to “Ask the Experts” about their legal, maintenance, and property management questions. Registration is open at www.AAOC.com.

Are you looking for a particular product or service?

We can help!

Visit our Service Provider Directory beginning on page 51 for the resources you need!

30

Apartment News

www.aaoc.com

March 2021

SEXUAL HARASSMENT Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual harassment prevention training to both supervisory and non-supervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover: n Sexual Harassment

n Sex Discrimination

n Prevention of Claims

n Title VII Civil Rights Act

n Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Date:

Tuesday, March 23, 2021

Time:

9:00–11:00am

Presented By:

Location: Webinar Cost:

Members — $55 Non-Members — $75 Colin Calvert Fisher & Phillips, LLP

Register Online: www.aaoc.com Registrations not cancelled 24 hours in advance will be charged

March 2021

www.aaoc.com

Apartment News

31

The Impact of Vaccines on Apartment Employees

T

here are several avenues employers can take regarding their approach to the COVID-19 vaccine.

As the COVID-19 vaccination effort continues, how will this vaccine rollout impact the apartment housing industry? A recent NAA webinar, “Battling the Pandemic: The Impact of Vaccines on Apartment Employees,” takes a deeper look into the potential pitfalls and benefits of the vaccine in the rental housing industry.

BY MICHAEL MILLER MANAGING EDITOR, NATIONAL APARTMENT ASSOCIATION

The webinar, presented by Carrie Cherveny, Esq., Chief Compliance Officer, Employee Benefits and Employment Law, South Region, with insurance brokerage HUB International, reviewed different aspects and items to consider when industry employees receive (or don’t receive) the vaccine.

These included the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act of 1964.

“Very few employers in most polls

that I review are interested in mandating [the vaccine], and the practical reality is even if you want to mandate it you can’t because it’s just not readily available,” says Cherveny. “There are more folks on here interested in motivating with incentives, but it absolutely makes sense in the industry. The more you can get people vaccinated, the safer and easier it is to manage and maintain Vaccines — continued on page 34

Ask about our Senior & Millitary Discounts

100

$

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional

(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

32

Apartment News

www.aaoc.com

March 2021

Lic. No. 847279 B1 & C39

Certified Rental Housing Provider E D U C AT I O N P R O G R A M

Take Your Career to the Next Level!

— Spring 2021 Program — Wednesdays March 24–June 2, 2021 8:30 a.m.–12:30 p.m.

REGISTER TODAY!!

Classes will be presented online via Zoom

Members: $595 Non-Members: $695 Registrations must be paid in full

by March 19, 2021.

No refunds after this date.

This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you!

Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

Course Topics Include: • Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

REGISTER Online — www.AAOC.com

March 2021

www.aaoc.com

Apartment News

33

and three, pregnant employees.… The FDA and the CDC have not yet approved vaccine usage for pregnant women, so if you want to invoke a mandatory vaccination program, you certainly can’t mandate pregnant women to receive a vaccine.”

However, under the ADA and Title VII, there are certain requirements that must be met for application such as the number of employees. There are also state and local law equivalents to the ADA and Title VII that can apply to smaller employers.

Under the ADA, the vaccination is like an employee needing accommodation regarding a broken leg. If someone doesn’t want the vaccine because of an underlying health condition, “you have to engage in the same interactive process as you would if an employee had a broken leg and is in a wheelchair,” notes Cherveny.

Similarly, under Title VII, employees who have a sincerely held religious belief that conflicts with their ability to receive

Vaccines — continued from 32 your properties.”

According to the webinar, employers have three options when it comes to handling a vaccine program in the workplace. Employers can mandate the vaccine in the workplace, with exceptions. Employers can motivate employees to receive the vaccine with incentives. Employers can also educate employees about the vaccine, which is the simplest and least complex way of handling the vaccine in the workplace.

“The number one question I get is, ‘Can I mandate my employees to get the vaccine?’ The answer is, ‘Yes, at least for now you can,’ so long as the EEOC has declared COVID-19 a pandemic or national emergency or a direct threat,” says Cherveny. “If you’re going to mandate the vaccine, you’ve got three guardrails to pay attention to: One, the Americans with Disabilities Act; two, Title VII of the Civil Rights Act of 1964 with respect to religion;

the vaccine, employers must engage in a cooperative, interactive process to identify a viable solution for that employee.

One of the biggest questions is what can employers do when employees need to enter occupied apartment homes? This is one question Cherveny receives a lot. “Listen, you’ve just given me the legitimate business reason for mandating the vaccine, and that is our criteria. Do you have a legitimate business reason to mandate the vaccine?”

But how important is having a mandatory vaccine program in the workplace? “Are you prepared to fire people or move them into other positions if they refuse to get the vaccine and are not protected by the ADA, Title VII or are pregnant? That’s the real-world question guys: Are you prepared to enforce a mandatory program?”

To view the NAA webinar recording, visit https://www.naahq.org/educationcareers/online-learning/webinars/ battling-pandemic-impact-vaccinesapartment-employees.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

34

Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

March 2021

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

Milestones ten twenty thirty Membership forty fifty ten twenty thirty forty fifty

AAOC SALUTES OUR

10, 20, 30, 40 &50 Y

EAR

MEMBERS

ten twenty thirty forty fifty ten twenty thirty forty fifty The Apartment Association of Orange County congratulates and thanks the following individuals and companies as they celebrate their milestone membership anniversaries this year. We look forward to honoring these AAOC members during a special program at our General Membership Meeting on Tuesday, March 16, 2021.

a 10 Year Members b Badger Properties Bill Volgarino Brian and Wendy Blades Charles Gadberry Cobalt Real Estate Inc. Contemporary Information Corporation Dave Mosham Emil I. Ratsiu Marge England FHF I Amerige Pointe, LLC Fidelity National Title Frontline Investments

Mrs. Erin Haselton NPM Staffing Olympia Capital Corporation Remax College Park Realty Sally Davis Southern California College of Optometry Tonolla Group LLC Verdi Properties Walden Glen Apartments Walkman Tran Walnut Garden Westchester Park Apartments

Gary and Karen Brown Gary Maag Gene and Paula Grabast Gordon & Cora Schmitt Gore Consulting Group, LLC Gregory A Dennis Hilde E. Boren Jeff R. Mathews Jerry MacLure KD Electric Company Magnolia Manor Apartments Main Street Village Mariposa Apartments

a 20 Year Members b Bowman Real Estate Coast Property Management IPF Partners LLC

Randy Katz William J Stevens

James and Herta Spears Monte Collins Apartments Paul Herrick

a 30 Year Members b Chris and Laurie Albers David and Joann Nakamura Eugene and Mary Lazzara Expressions Home Gallery Gary and Christine Braden Greg Adamson H David Whitesel

John P Favreau Lawrence Heim Marilyn Silverstein Michael and Pamela Mundy Michael and Paula Spragg Nathaniel D and Susan W Pendleton Richard and Phoebe Gray

Robert Oseguera Ron and Barbara Winter SD Kaplan Villa La Quinta William and Janie Bereczky

a 40 Year Members b Abdelmalek Properties Akito and Yuko Yasuma Anthony Yturralde Austin and Antoinette Green Capri Apartments Carol Heinz-Dooley Chris Jeffries Daniel Breig David Bates Jr

Doris Alyea Eugene Kovach Grady & McLaughlin Properties Jill Henricks JLE Property Management Joe J and Irene Cruz Lorraine E Schmidt Margaret Collins MSC Company

Nadine LaBorde NJC Property LLC Randy and Rosalva Reategui Richard and Roberta Osborne Stein & Stein Properties T Derrick Mercurio Terry L Hartshorne Thomas and Patricia Hamilton

a 50 Year Member b Bush Gardens Apartments

March 2021

www.aaoc.com

Apartment News

35

ORANGE COUNTY HYDRO - JET & ROOTER SERVICE, INC.®

When You Do Something 100,000 Times A Year…

You Get Pretty Good At It!

Last year, L.A. Hydro-Jet & Rooter Service, Inc. quickly responded to a resolved 100,000 commercial and industrial drain problems.

Before Jetting — 90% Blockage

Drain Cleaning from $78!

Preferred vendor of apartment & commercial property owners and managers throughout Southern California. Over 100 fully trained and certified technicians live within our service communities — dispatched locally providing rapid responses.

After Jetting

Call Us Today! 24/7 Emergency Service 800-750-4426 or Visit www.lahydrojet.com Fully Bonded Insured – License #749378 36

Apartment News

www.aaoc.com

March 2021

ORANGE COUNTY HYDRO-JET ORANGE COUNTY HYDRO - JET ® & ROOTER SERVICE, ,INC. INC. & ROOTER SERVICE

®

CORPORATE ACCOUNT PRICING ROOTER SERVICES Secondary Lines: toilets, kitchen sinks wash basins, showers, tubs

Mainlines:

$78.00 $52.00 $42.00

1st line.

2nd line.

3rd line.

$110.00

1st 80 ft.

additional footage @ $1.00/ft.

R/R Toilets: R/R Trap: Difficult access charge: Roof Vent or 2 man charge add: Plumbing Hourly Labor Rate:

$95.00 $15.00 $45.00 $95.00 $95.00

ADDITIONAL SERVICES HYDRO JETTING 2 hour minimum on job sites

$425.00

Each additional hour prorated at $125 per hour

CAMERA INSPECTION / ELECTRONIC LINE LOCATION

$250.00 Each or $350.00 Both

WARRANTIES:

Up to 30 Days Up to 90 Days 7 Days

All secondary line All mainlines Toilets

24 HOUR SERVICE AVAILABLE TIME AND 1/2 CHARGED AFTER 6:00 P.M. AND ON SUNDAYS UNTIL 6:00 P.M. DOUBLE TIME AFTER MIDNIGHT TO 6:00 A.M. AND SUNDAY AFTER 6:00 P.M.

Lic. #749378 720 N. Valley Street, Suite C, Anaheim, CA 92801 (800) 750-4426 www.lahydrojet.com

March 2021

Fax: (818) 768-4324

www.aaoc.com

04/20

Apartment News

37

Presents

LUNCHTIME LEARNING

with Laura Lemansky

How to Turn Down the Heat When Resident Issues Flare Up The coronavirus pandemic has taken a significant toll on people over the past year. Anxiety levels have increased. Patience has worn thin. Tempers have flared.

At multifamily communities across the country, apartment owners and operators have experienced an increase in unusual resident complaints, passionate resident-to-resident interactions, and other community dynamics that have required intervention from the highest levels of management.

Join us for an informative discussion on tactics, strategies, and best practices that can help you successfully turn down the heat when resident issues flare up.

Date: Thursday, March 25, 2021 Time: 12 –1 p.m.

Hosted By:

Apartment News

www.aaoc.com

Zoom Webinar Free!

Register Online — www.AAOC.com

Guest Panelist:

Laura Lemansky Senior Director of Sales Rentgrata 38

Location: Cost:

Zoom link will be provided upon registration.

Khristina Dundon Regional Manager Greystar March 2021

March 2021

www.aaoc.com

Apartment News

39

Vulnerability & Retrofitting 101 How to Know if Your Rental Property is at Risk… and What You Can and Should Do About It.

The Apartment Association of Orange County and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment.

In addition to more cities starting to consider local retrofitting ordinances, state law will soon require all multifamily properties to undergo inspections of their decks, balconies, stairways, and more.

Get the facts about seismic retrofitting and decide the best course of action for your rental property: • Soft-story buildings and the importance of seismic retrofitting • Are seismic retrofitting ordinances coming to Orange County?

• Identifying areas of structural vulnerability on your rental property • The different types of buildings that can be retrofitted and what is involved • Reasons to Retrofit — Protecting your residents, your staff, and your investment • The cost of seismic retrofitting and financing alternatives

Date:

Monday, April 12, 2021

Time:

1–2 p.m.

Location: Zoom Webinar Cost:

Free!

Register Online: www.AAOC.com 40

Apartment News

www.aaoc.com

March 2021

CONSIDERING A 1031 EXCHANGE? Get FREE DST, TIC and NNN 1031 Exchange Listings Delivered to Your Inbox!

SIGN UP FOR FREE at www.kpi1031.com call 1.855.899.4597 or email info@kpi1031.com 6

TH E 10 31 EXCH ANG

1031 E X CHANG FOR THE

Types of DST, TIC and NNN Properties available:

FULL LIST

PLEASE

LOGIN AT

WWW.K

PI1031

.COM OR

CALL

(855)899-

4597

RTUNIT I info@KPI1

031.com

TACOMA CENT DATA Location: Tacom ER DST

ASHEVIL

a,

Total Offering WA Amount $8,39 Leverage 8,000.00 0.00% Type of Asse t Data Center Offering Statu s Fully

LE DS

T Location: Ashev ille, NC Total Offering Amount $4,90 Leverage 0,000.00 0.00% Type of Asse t Self Storage Offering Statu s Fully

Funded

HE ALTH CARE IV Location: Multip DST le

Total Offering Locations 1 Amount $13,1 Leverage 83,211.00 50.24% Type of Asse t Medical Office Offering Statu s

Funded

Fully Funde

✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

E TI M ES

E OPPO

Management Free - No More Tenants, Toilets and Trash!

PORT OR WALGRE CHARD 0.00% Pharmacy Fully Funde

BE ACH

HOUSE

AX IS WE

ST DS

T Location: Orlan do, FL Total Offering Amount $69,9 00,683.00 Leverage 54.93% Type of Asse t Multifamily Offering Statu s Fully

.00

d

Fully Funde

GLENWO

Tenants include Amazon, FedEx, Dollar General, Walgreens, CVS, Fresenius, and More

Fully Funde

FRES LOUISB ENIUS

Location: Louis URG DST burg, NC Total Offering Amount $4,92 Leverage 4,000.00 0.00% Type of Asse t Medical Offic Offering Statu e s Fully Funding

Close your 1031 in 2-3 Days

d

WINCHE ST MOB DS ER

T Location: Winch ester, VA Total Offering Amount $5,07 Leverage 4,000.00 0.00% Type of Asse t Medical Offic Offering Statu e s Fully Funded

CHAR WALGRELOTTE

FAIRWAY

DST

Location: Lawre nceville, Georg Total Offering ia Amount $32,1 Leverage 05,000.00 57.09% Type of Asse t Multifamily Offering Statu s d

Funded

All-Cash/Debt-Free Offerings

1000 CHARLESWEST TON DS Location: Charl T eston,

SC Total Offering Amount $45,7 Leverage 75,000.00 54.66% Type of Asse t Multifamily Offering Statu s Fully Funde

GRA DOMINI ND

FRESENIU PORTFO S

LIO Location: Capit ol Total Offering Heights, MD; WA, D.C. Amount $10,0 Leverage 00,000.00 46.80% Type of Asse t Portfolio Offering Statu s

d

FRITO LA Y DC MS

Location: Sterli ng, Total Offering VA Amount $6,99 Leverage 6,739 0% Type of Asse t Industrial Offering Statu s Fully Funde

Non-Recourse Financing from 40-85% Loan to Value Cash Out Refinance - Defer Your Taxes and Receive Liquidity Potential

GERBER

Fully Funde

d

POOLER

TIC

Location: Poole r, Total Offering GA Amount $13,8 Leverage 67,027.00 Type of Asse 0% - All-Cash/Debt-Free t Self Storage Offering Statu s Fully Funded

GREEN VIL ZIPS DS LE T

Location: Green ville, SC Total Offering Amount $4,48 Leverage 0,585.00 Type of Asse 0% - All-Cash/Debt-Free t Industrial Offering Statu s Fully Funde

d

Preferred Return*

NET LE ASE INC FUND 18 OME LLC Locat

ion: Multiple Total Offering Locations 5 Amount $50,0 Leverage 00,000.00 TBA Type of Asse t Income Fund Offering Statu s Accepting Funds

SEATTL E RA

INI

ER DST THISTLE Location: Seatt le, TOWNHO WOOD Total Offering WA MES DS Amount $7,13 Location: Clark T Leverage 5,372.00 sville, TN Total Offering Type of Asse 0% - All-Cash/Debt-Free Amount $5,22 t Leverage 5,798.00 Multifamily Offering Statu s Lmtd. Avail.

Type of Asse 0% - All-Cash/Debt-Free Accepting Funds t Multifamily Offer ing Status *Preferred retur Fully n is not

guarantee d and

is subject

d

8%

ROAD TIC

Location: Ashev ille, NC Total Offering Amount $12,4 Leverage 27,419.00 0% Type of Asse t Self Storage Offering Statu s

Funded

to available

MARY MEDICALAND

L DST Location: Baltim ore, MD Total Offering Amount $2,31 Leverage 4,580.00 0.00% Type of Asse t Medical Offic Offering Statu e s Fully Funded

cash flow.

MISSO POTTER UL A Location: Misso PARK DST ula, MT

Total Offering Amount $5,45 Leverage 5,319 Type of Asse 0% - All-Cash/Debt-Free t Multifamily Offering Statu s Fully Funde

d

Visit ww

w.kpi103 1.com

look at cur for a clo rent DST ser 1031 pro DST 1031 perties, pro materials perty due to dili gence and more education resources al for your upcoming 1031 exc hange! pi1031.c om

1-855-89

9-4597

d

A

info@kp i10

31.com

HIGH RID ATHENS GE

Plus get a FREE book on 1031 Exchanges!

Call today at 1.855.899.4597 DST Location: Athen s, Total Offering GA Amount $18,6 Leverage 95,000.00 54.23% Type of Asse t Multifamily Offering Statu s Fully Funde

WINSTO N SALEM FED

Location: Winst EX DST on-Salem NC Total Offering Amount $2,73 Leverage 5,250.00 0.00% Type of Asse t Industrial Offering Statu s Fully

d

ON DST Location: San SONO Antonio, TX POIN MA Total Offering Amount $56,8 Location: Kissim TE DST Leverage 98,729.00 mee, FL Total Offering 59.17% Type of Asse Amount $44,5 t Leverage 33,951.00 Multifamily Offering Statu s 57.77% Type of Asse Fully Funded t Multifamily Offering Statu s Fully Funded

Fully Funde

NET PORTFO LE ASE LIO

15 DST Location: Multip le Total Offering Locations 4 Amount $58,7 Leverage 90,000.00 53.07% Type of Asse t Portfolio Offering Statu s Fully Funded

DS

www.k

ENS DST Location: Charl otte, NC Total Offering Amount $5,43 Leverage 6,250.00 0.00% Type of Asse t Pharmacy Offering Statu s Fully Funded

Fully Funde

Multifamily, Self Storage, Industrial and Mobile Homes

d

OD DS

T GRAND Location: Atlant AT a, WEST Total Offering GA Amount $55,4 Location: Kissim SIDE DST Leverage 03,834.00 mee, FL Total Offering 58.95% Type of Asse Amount $74,4 t Leverage 44,763.00 Multifamily Offering Statu 55.82% s Type of Asse Fully Funded t Multifamily Offering Statu s

i1031.c om

HE AL PORTFOTHCARE

DIVERS Location: Multip LIO 2 DST le DIALYS IFIED Total Offering Locations 2 IS DST Amount $15,6 Location: Multip Leverage 61,000.00 le Total Offering Locations 3 0% Type of Asse Amount $22,4 t Leverage 49,000.00 Portfolio Offering Statu s 55.45% Type of Asse Fully Funding t Medic Offering Statu al Portfolio s

Funded

Monthly Income Potential

www.kp

T Location: Jacks BIG CREE onville Beach , FL Total Offering K DST Amount $51,5 Location: Alpha Leverage 76,436.00 retta, GA Total Offering 58.61% Type of Asse Amount $84,4 t Leverage 55,103.00 Multifamily Offering Statu s 57.86% Type of Asse Fully Funde t d Multifamily Offering Statu s Fully Funde

ENS DST Location: Port Orchard, WA Total Offering Amount $5,92 5,500

Leverage

Type of Asse t Offering Statu s

d

ES

BOJANGL

d

ES DST

Location: Nashv ille MSA, Atlant Total Offering a Amount $5,92 MSA Leverage 1,522.00 Type of Asse 0% - All-Cash/Debt-Free t

Offering Statu

Fast Food s Lmtd. Avail. ; Accepting Fund

ACQUISI TIO

N FUND

Location: Multip le Total Offering Locations 6 Amount $10,0 Leverage 00,000.00 TBA Type of Asse t Acquisition Offering Statu Fund s

1 - Heal Accepting Funds City, UT thcare IV DST: Elmhurst, IL; Oklahom 2 - Heal a City, OK; thcare Portf Dallas, olio 2 DST: 3 - Dive TX; Salt Raleigh, Lake TX; Sinto rsified Dialysis NC; Hous n, TX; Kings DST: ton, TX; West Jorda port, TN; Fort Worth, TX; 4 - Net Martin, TN; n, UT The Leas Middletow Woodlands, TX; Parts Moke e Portfolio 15 DST: n, NY; Ypsil Gran Dollar Genena, IL; CVS Phar Advance anti, MI; d Prairie, Eupora, Gadsden, ral Saint Ama macy BolingbroAuto Parts Norc MS Dollar BatoAL; Dollar Gene nt, LA; Dollar Geneok, IL; Dollar ross, GA; Adva nce Auto General ral Bato Hobby Lobbn Rouge, LA; ral Sugar Cree Ham y Brunswick Fresenius Medi k, MO; Dolla n Rouge, LA; Dollamond, LA; IN; Walg r General cal Care r , GA; India reens Indep Gene Goshen, ral St. Louis napo endence, 5 - Net MO; Walglis Osteopathic , MO; Goodwill IN; Family Skok reens Arling Hospital, LouisvilleLease Income Inc. India ie, IL; Fund 18 ton, TX WA; Seat Industrial 19 DST napolis, LLC: E-Co mme Tacoma tle Multifamily Louisville, KY; DST Seat Port Orch rce Distribution Data Distributio Center DST tle, WA; ard Phar DST Akron Taco , OH; Flats LLC n DST Rock Sprin ma, WA; PhoeMissoula multi macy DST Port famil Orch Shrevepo Austin, TX; Oma gs, WY; Texas nix Pharmacy DST y DST Missoula, ard, Thistlewo rt, LA; Maplewooha MSA DST Coun Industrial DST Phoenix, AZ; Wyom MT; Uvald od town d cil DST Bluff ing e, Maplewoo homes DST TX; s, IA; 6 - Acqu Clarksville d, MO; Airpo Shreveport PharAustin 305 rt Medical macy DST , TN Wyomingisition Fund LLC: DST Chic Dulles DistrDistribution DST Missoula multi ago, IL; family DST Rock ibution DST Sterling, Springs, WY; Seat Missoula, MT; VA; Airpo NYC Metro rt Medicaltle Multifamily DST DST; DST Chic Seat tle, ago, IL WA;

This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through Growth Capital Services member FINRA, SIPC Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104.

March 2021

www.aaoc.com

Apartment News

41

Passing

the Torch

Family Succession Workshop Replace fear with knowledge and certainty. Heirs don’t want to keep their parent’s or grandparent’s rental property because they are afraid of the burdens and are unaware of its great value. This workshop will explore the worries and how to eliminate them, while revealing the benefits of continued, multi-generational rental property ownership.

What You’ll Learn: • How to prepare yourself and your beneficiaries for your death.

• Practical information and the tools to facilitate a successful transition.

• Establishing a Legacy Plan: How to communicate your wishes, divide/distribute your assets, and deal with accounting and legal issues.

• Answers to your questions from an experienced and knowledgeable panel.

Date:

Tuesday, April 27, 2021

Time:

6:30–8:30 p.m.

Location:

Webinar

Cost:

Members

$65 individual $110 per family (up to 4)

Non Members

$100 individual $150 per family (up to 4)

Register at AAOC.com Zoom link to be provided upon registration. All webinar ticket sales are final.

42

Apartment News

www.aaoc.com

March 2021

California

Rooter & Plumbing Inc. LICENSE #703820

Servicing all of Orange County California Rooter & Plumbing offers a wide variety of plumbing and drain cleaning services; electronic leak detection, backflow testing/service, gas and custom repiping, water heater repair and replacement to all sewer and drain clearing needs. *Account Price

Regular Price

Kitchen, Lavy, Tub, Laundry, Toilet Auger ............................ $76.50...................................... $109.50 BASIC SERVICE CALL .................................................................................. $76.50...................................... $109.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' ........................................ $86.50...................................... $109.50 SLAB LEAK* Locate, Excavate, Repair, Back Fill & Concrete Patch .................. $795.00.................................. $1075.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Water Heaters

30 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1095.00 40 Gallons Gas Water Heater ......................................................................................................Avg. Price $1095.00 50 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1150.00 *100 Gallons Gas Water Heater 78,000 – 83,000 BTU Commercial Rated .............................. Call for pricing *100 Gallons Gas Water Heater 199,000 BTU Commercial Rated .......................................... Call for pricing * Direct access, copper plumbing. Prices subject to change without notice.

Trenchless Sewer Repair Cracks in clay, lead, cast iron and plastic pipes • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

949-222-2202 • 714-505-0577 Fax 949-222-0214 M – F 8:00 am – 5:00 pm

calrooter@yahoo.com Same day credit available — We accept major credit cards

Se Habla Español

3% charge on all credit card transactions

See us on line at: www.calrooter.com

March 2021

www.aaoc.com

Apartment News

43

ONLINE EDUCATION

California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721 Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Topics will include: • Background of SB 721 • Causes of structural damage • Regulatory oversight of the inspections and repairs • Cost of compliance & the time involved • Next steps for rental housing providers

Speaker: Date: Time: Location: Cost:

Gregg Traum Angelo Termite & Construction

Register at www.AAOC.com Zoom link to be provided upon registration. All webinar ticket sales are final.

44

Apartment News

www.aaoc.com

March 2021

April 15, 2021 1–2 p.m.

Zoom Webinar $20 members $45 non-members

You Can Buy A Vinyl Window Anywhere.

COME SEE WHY YOU SHOULD BUY FROM US!

PROUDLY SERVING SOUTHERN CALIFORNIA FOR OVER 25 YEARS!

Free In-Home Consultation! w w w. C a l R e p Wind o ws A nd Do o rs .co m

VISIT OUR SHOWROOMS 714-395-5775

Owners Juli McCann and Joel Peck

714-400-2702

1129 Kraemer Blvd., Anaheim

11247 Slater Ave., Fountain Valley

Hours: Mon–Fri 9–5 • Sat 10–3

Hours: Mon–Fri 9–5 • Sat 10–3

FINANCING AVAILABLE O.A.C.

March 2021

SPECIAL OFFER

FREE UPGRADE TO LOW-E3 & CRAFTSMAN FRAMES Applies to Daylight Max windows only With purchase of 8 windows or more.

Cannot be combined with any other offer.

Expires 09/01/18

Lic. #918800

www.aaoc.com

Apartment News

45

Are You Playing Fair?

Learn the value of complying with Fair Housing laws!

This seminar will provide current, comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits.

Topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities, families with children, support animals, and more! n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructor: Fair Housing Council of Orange County Date:

Monday, April 26, 2021

Time:

9:00 am to 12:00 pm

Location: Zoom Webinar Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members

Fair Housing Council of Orange County

** Cost includes Fair Housing Certificate

Reservations not cancelled 24 hours prior to webinar will be charged.

Enrollment fee must be paid prior to event.

3 CEC Points

Register Today — (714) 245-9500 or www.aaoc.com 46

Apartment News

www.aaoc.com

March 2021

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/

March 2021

COOKTOPS: 24”; 30” & 36”

www.aaoc.com

Apartment News

47

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

48

Apartment News

www.aaoc.com

March 2021

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Adler Property Services Casa Town Homes

New PSC Members EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

Jaclyn Borges KLS-Two, LLC Lisa Hassan NBG Apartments

Do you know…

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

AAOC monitors all 34 Orange County city council agendas, as well as the 3 largest Riverside County city council agendas, to protect your investment from negative policies?

Soft Story Seismic Our structural engineers will analyze and determine the most economical way to strengthen your buildings with minimum impact on the function and use of the building.

Design & Build

Contractor License # 986535

Structural Engineers

License # S 3761

Economical Design SERVING SOUTHERN CALIFORNIA FOR OVER 40 YEARS

For more information and free consultation, please call us at

(800) 443-2125 | (949) 250-0522 | (310) 625-3567

CONVENIENT ONLINE CLASSES IN

REAL ESTATE RANKED #2 IN THE NATION

*

PLAN FOR THE FUTURE:

• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes

ENROLL TODAY! sccollege.edu/realestate

*Named #2 best online associate in real estate by bestcolleges.com

March 2021

www.aaoc.com

Apartment News

49

Featuring

Product & Service Council Members

EZ Drain & Plumbing State License #1029387 EZ Drain & Plumbing is the newest and greatest plumb-

Kay Properties and Investment Kay Properties and Investment is a 1031 investment

ing and drain specialist to add to your vendor list, lead by a

platform connecting investors with Delaware Statutory

true leader in the plumbing, service and repair industry,

Trust sponsor companies. Kay Properties works with over

with 20 years of experience, knowledge and dedication to take care of all your plumbing needs.

25 different DST sponsors throughout the industry that put together and manage DST properties for 1031 exchange investors. Kay Properties has participated in over $21

EZ Drain & Plumbing is a full-service plumbing operation that offers a wide variety of services. From leak detection to installations, pipe work, clearing main lines, and troubleshooting a wide array of challenges, EZ Drain & Plumbing will assess the problem and get your building’s water up and running in the most efficient timeframe, all while providing quality customer service to ensure staff, maintenance technicians, and most importantly residents all feel valued and well taken care of.

Billion of DST investments over the years with these various DST sponsor companies and is uniquely positioned to advise clients about the 20–40 different DST 1031 investments in the marketplace at any given time, matched up with a client’s specific needs.

Kay Properties also has offerings that sponsors have created as custom DSTs only for Kay Properties clients, providing investors with even greater diversification. Keep in mind, diversification does not guarantee profits or protect against losses. Kay Properties DST 1031 marketplace allows investors the ability to view the majority of DSTs both on and off market to build a 1031 DST portfolio that makes the

Do you have more than one drain that needs to be cleared? We value your time and business and offer half-off

most sense for them. Why Custom DSTs? The Kay properties client-only DSTs originated out of the extreme need in the market for debt-free DSTs (Most DSTs have mortgages

the price of the second drain in the same unit for every ser-

on them) and more debt-free DST options: 5–10 Custom

vice call. We take pride in the work we perform and are

DSTs typically available at any given time on the Kay

confident you will be extremely satisfied. Executing every

marketplace.

If you would like a FREE book on 1031 Exchange solutions

job by code, meeting your plumbing needs, and taking care

and strategies, as well as access to the DST 1031 property

of challenges is what we do best. We are insured, licensed,

marketplace, please register at www.kpi1031.com or call

bonded and proudly serve the 605-freeway corridor, North Orange County and Long Beach regions.

or (562) 656-6517, or by emailing ezdrainandplumbing@ gmail.com.

Apartment News

Securities offered through Growth Capital Services, member FINRA, SIPC, Office of Supervisory Jurisdiction

You can contact EZ Drain & Plumbing at (714) 640-0699

50

855.899.4597.

located at 582 Market Street, Suite 300, San Francisco, CA 94104. Potential returns and appreciation are never guaranteed and loss of principal is possible. Please speak with your CPA and attorney for tax and legal advice.

www.aaoc.com

March 2021

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Attorneys

Cleaning Service

A.S. Wise, Inc.

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp.

Wesierski & Zurek, LLP

Titanium Restoration Services Company

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath Zillow Group Rentals

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company Vesync

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team South Coast Construction & Repair Titanium Restoration Services Company

Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Optim Real Estate Services Company PAS Purchasing Solutions

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

PSC Service Provider Directory — continued on page 52

Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp.

South Coast Construction & Repair The Door & Window Company

Carpentry AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Collections

Boiler Systems

Buying Group

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. CSC Service Works L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Bath Restoration or Renovations

Appliances Sales, Service & Leasing

Asphalt Sales & Service

Coin-Operated Laundry Equipment

March 2021

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

www.aaoc.com

Apartment News

51

PSC Service Provider Directory

Draperies/Blinds/Window Coverings

General Contractor

Construction

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Energy Management

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp.

Yardi Systems Inc.

Handyman

Environmental Consulting & Training

Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

continued from page 51

AAA Restoration AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

Consulting ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

Content Restoration

Drug & Alcohol Testing TAG / AMS, Inc.

Electrical HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Environmental Services Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Estate Planning Kimball, Tirey & St. John LLP Company

AMS Construction

Evictions

Countertops

ReassureRent

Buffalo Maintenance, Inc. California Bath Restoration

Fencing & Gates

Fitness Equipment

Internet Services

Opti-Fit Fitness Solutions

Garage Doors

Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

Mesa Artificial Turf/Garage Doors

Investments

AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Fire Safety Black Bird Fire Protection, Inc.

Fire & Flood Restoration

Flooring Urban Surfaces

AIR CONDITIONING & HEATING

Insurance

BluSky Restoration Contractors, LLC Commercial Restoration Company PRC Restoration Restoration Management Company

Buffalo Maintenance, Inc.

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp.

OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Deck Coatings, Magnesite Repairs, Waterproofing

Drain Cleaning

Heating & Air Conditioning

Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Cell-909-228-9956

Janitorial

Service • Repair • Installations

Strategic Sanitation Services

Since 1988

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration

Kitchen Renovations

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

52

Apartment News

www.aaoc.com

March 2021

Landscapes/Hardscapes

Maintenance, Repairs, Products

Odor Removal

BrightView Landscape Services, Inc.

Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking

Strategic Sanitation Services

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Redwood Mortgage The Bank of Southern California

Marketing

Magnesite Repairs

Geiger Promotional Products Company Jetty RentVision Zumper

Buffalo Maintenance, Inc.

Mold Remediation

Mailboxes

American Environmental Specialists, Inc.

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Multi-Family Advisory Services

Lighting KD Electric Company

CheckpointID Optim Real Estate Services Company

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

Pest Control Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Greentech Heat Solutions Lloyd Pest Control Newport Exterminating The Bee Man

PSC Service Provider Directory — continued on page 54

Run Credit Checks via the INTERNET

24/7 and SAVE!

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500 714-640-0699 | 562-656-6517

March 2021

www.aaoc.com

Apartment News

53

PSC Service Provider Directory

Real Estate/Investments

Staffing Service Approved Real Estate

Private Investigations

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

FPK Security, Inc.

Real Estate Broker

Property Management

CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

continued from page 53 Pet Waste Community Pet Solutions

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Recycling Strategic Sanitation Services

Resident Screening Rentler Yardi Systems Inc.

Resident Services

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. USGI — Upland Group Vesync

Argos Homes Systems McCarthy Roofing

Apartment News

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Trash Services Strategic Sanitation Services Valet Living

Utilities & Sub Metering Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Regional Energy Network Company NPM Staffing an InterSolutions Company

Roofing

54

NextLevel Optima

Video Commercials

ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Vesync Yardi Systems Inc.

Rain Gutters

Sustainability/Green Energy

AAA Restoration AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

FunFlicks Outdoor Movies

Approved Real Estate Career Strategies NPM Staffing an InterSolutions Company The Liberty Group

AMS Construction

Reconstruction

Property Management Software

Property Management Staffing & Training

Surface Restoration

www.aaoc.com

March 2021

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

WICR Waterproofing & Decking

Water Removal ATI

Website Development/Online Advertising Apartment SEO

Windows & Doors Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 70 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

March 2021

www.aaoc.com

Apartment News

55

PSC Contact Index — continued from page 55

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

See the Advertisers Index on Page 70 for the location of our ad.

Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

See the Advertisers Index on Page 70 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com

#1 nationwide provider of information and advertising services.

See the Advertisers Index on Page 70 for the location of our ad.

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today!

Smart choices last a lifetime.

56

Apartment News

www.aaoc.com

March 2021

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

See the Advertisers Index on Page 70 for the location of our ad.

Commercial and residential pest control.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com

March 2021

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 70 for the location of our ad.

PSC Contact Index — continued on page 58

www.aaoc.com

Apartment News

57

PSC Contact Index —

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

continued from page 57

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

Business Banking, Apartment Loans/Commercial Loans.

Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com

TOTAL

ROOTER & PLUMING, INC Phone: (714) 715-3315 totalbfrp@gmail.com / www.totalbfrp.com Lic # C36-1069122 Bonded & Insured / Serving all of orange county

drain cleaning

(kitchen, lavy, laundry, toilet)

$75.00 Main line snaking

(from 3- or 4-inch ground level access includes camera inspection)

$85.00 backflow test

(discount available for multiple devices)

$75.00 slab leak repair

(locate, excavate, repair backfill & patch concrete)

$750.00 water heater install

(30-,40-,50- gallon gas avg price ground level install)

$1095.00 CALL US FOR ALL YOUR PLUMBING AND DRAIN CLEANING NEEDS prices good m-f 8am – 5pm and subject to change without notice

24 emergency service available Major credit cards accepted (3% charge)/ 0% Financing available Family owned and operated

58

Apartment News

www.aaoc.com

March 2021

Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 70 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com

PSC Contact Index — continued on page 60

Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com March 2021

www.aaoc.com

Apartment News

59

PSC Contact Index — continued from page 59

Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 70 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com

ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 70 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

PSC Contact Index — continued on page 62

60

Apartment News

www.aaoc.com

March 2021

NEW Stain Resistant Carpet

1

Vinyl Planks from

1

New Pad $ 30 Includes and Installation

$ 40 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

1

New Pad $ 50 Includes and Installation sq. ft.

sq. ft.

1

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

March 2021

www.aaoc.com

Apartment News

61

PSC Contact Index — continued from page 60

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Full service property management provider for 16+ units.

Do you know…

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

62

Apartment News

www.aaoc.com

March 2021

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com

Anything related to concrete

See the Advertisers Index on Page 70 for the location of our ad.

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 70 for the location of our ad.

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net

See the Advertisers Index on Page 70 for the location of our ad.

PSC Contact Index — continued on page 64

March 2021

www.aaoc.com

Apartment News

63

PSC Contact Index — continued from page 63

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com See the Advertisers Index on Page 70 for the location of our ad.

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com

Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com RentVision Meghan Kamran 1001 S 70th Street, Suite 201 Lincoln, NE 68510 (402) 617-8368 meghan.kamran@rentvision.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 70 for the location of our ad.

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 70 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 70 for the location of our ad.

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 70 for the location of our ad.

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

PSC Contact Index — continued on page 66

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

64

Apartment News

www.aaoc.com

March 2021

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential?

Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

March 2021

www.aaoc.com

Apartment News

65

PSC Contact Index — continued from page 64

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 70 for the location of our ad.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 70 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Do you know…

monthly General Membership Mee tings are

FREE?

66

Apartment News

www.aaoc.com

March 2021

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

1.877.522.2377 | www.AccessExt.com March 2021

www.aaoc.com

Apartment News

67

ADVERTISERS’ INDEX

Category

See page 70 for alphabetical listings

AIR CONDITIONING & HEATING

CONCRETE MAINTENANCE & REPAIR

JM Air Conditioning & Heating............................52

AMS Construction......................................................12

APPLIANCES—REPAIRS, PARTS, RENTALS

Buffalo Maintenance, Inc....................................2, 18

Lin-Ed’s Appliance Service & Repair.....................6 ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

Lee Walker Appraisals.................................................7 ASPHALT SALES & SERVICE

AMS Construction......................................................12 C & C Paving Company, Inc....................................64 ATTORNEYS

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc....................................2, 18

California Rooter & Plumbing................................43

Carpet Crafts.................................................................61

EZ Drain & Plumbing.................................................53

HANDYMAN

Buffalo Maintenance, Inc....................................2, 18 OC Professional Maintenance Team...................63 South Coast Construction & Repair....................57

C & C Paving Company, Inc....................................64 HEATING & AIR CONDITIONING

CONSTRUCTION

Orange County Hydro-Jet...............................36, 37 ORCO Apartment Supply........................................47 Total Rooter & Plumbing.........................................58 PROPERTY MANAGEMENT

JLE Property Management Inc.............................17 ProActive Realty Investments Inc........................56

JM Air Conditioning & Heating............................52

Roberts Management & Investments...............10

Buffalo Maintenance, Inc....................................2, 18

INSURANCE

South Coast Real Estate & Property Mgmt......21

OC Professional Maintenance Team...................63

Farmers Insurance —

Sullivan Property Management...........................72

COUNTERTOPS

Theresa Simes Agency.............................................56

AMS Construction......................................................12

Buffalo Maintenance, Inc....................................2, 18 DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc....................................2, 18

Block & Associates......................Inside Back Cover

FLOORING, REPAIRS, TILE

Rash Yambo Decking & Stairs...............................16

KITCHEN RENOVATIONS

MTD Kitchen.................................................................23 South Coast Construction & Repair....................57 The Door & Window Company............................69

RAIN GUTTERS

Argos Home Systems..................................................6 REAL ESTATE EDUCATION

Santiago Canyon College........................................49 REAL ESTATE INVESTMENTS

CBRE...................................Insert, Inside Front Cover

LEAK DETECTION

Kay Properties and Investments LLC..................41

BATHROOM RENOVATIONS

DOORS, WINDOWS

Buffalo Maintenance, Inc....................................2, 18

California Replacement Windows.......................45

California Rooter & Plumbing................................43

KW Commercial – Randy Combs..........................8

OC Professional Maintenance Team...................63

The Door & Window Company............................69

LENDING

ProActive Realty Investments Inc........................56

South Coast Construction & Repair....................57

DRAINS

Bona Fide Mortgage..................................................12

South Coast Real Estate & Property Mgmt......21

BLINDS

Aarow Drain & Plumbing........................................14

Apex Window Decor.................................................68 BOILER SYSTEMS

DCM Services................................................................66 CABINETS/REFINISHING

Buffalo Maintenance, Inc....................................2, 18 South Coast Construction & Repair....................57 CARPENTRY

Buffalo Maintenance, Inc....................................2, 18 CARPETS

California Rooter & Plumbing................................43 DRAPERIES/BLINDS/WINDOW COVERINGS

ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......27 National Service...........................................................55

MAIL BOXES

ORCO Apartment Supply........................................47

Apex Window Decor.................................................34 R&B Wholesale Distributors, Inc. .......Back Cover

R&B Wholesale Distributors, Inc. .......Back Cover MAINTENANCE, REPAIRS, PRODUCTS

DRYWALL

SVN | Vanguard Commercial Real Estate Advisors — William Webster..........................65 W. R. Gorman................................................................48 ROOFING

AMS Construction......................................................12 Dale’s Roofing...............................................................64

AMS Construction......................................................12

Buffalo Maintenance, Inc....................................2, 18

Guardian Roofs.............................................. Insert, 32

Sondance Painting.....................................................34

OC Professional Maintenance Team...................63

Imperial Roof Management...................................59

EARTHQUAKE RETROFITTING

R&B Wholesale Distributors, Inc. .......Back Cover

McCarthy Roofing.......................................................60

Optimum Seismic.......................................................19

MOLD REMEDIATION

Point Design Build......................................................49

Carpet Crafts.................................................................61

Pacific Premier Bank..................................................11

ELECTRICAL

American Environmental Specialists..................63 PAINT SALES & SERVICE

AMS Construction......................................................12 Buffalo Maintenance, Inc....................................2, 18 ENVIRONMENTAL SERVICES

American Environmental Specialists..................63

Royal Roofing..................................................................9 UTILITY BILLING

Livable..............................................................................29 AMS Construction......................................................12 WATER HEATERS

OC Professional Maintenance Team...................63 Rash Yambo Decking & Stairs...............................16 S M Painting Corp.........................................................6

EVICTIONS

McCormack Roofing..................................................25

Sondance Painting.....................................................34

California Rooter & Plumbing................................43 ORCO Apartment Supply........................................51 WINDOWS

WASH Multi Family Lanundry Systems.............13

Block & Associates......................Inside Back Cover

COLLECTIONS

FENCING & GATES

PEST CONTROL

California Replacement Windows.......................45

Block & Associates......................Inside Back Cover

Buffalo Maintenance, Inc....................................2, 18

Access Exterminator Service..................................67

The Door & Window Company............................69

68

Apartment News

www.aaoc.com

March 2021

AMS Construction......................................................12

The Door & Window Company will provide the look you want in a budget that fits your project!

Local Family Owned Business with the Goal to Provide Exceptional Customer Service

We specialize in Windows and Doors and much, much more…

• Windows • Doors • Sliding Doors • Cabinets • Complete Kitchen & Bath Refinishing

Lic # 876513

Free Estimate • Call Today!

AAOC Members Receive an additional

714-754-4085

10% Discount Please mention you are with AAOC when you call!

1529 W. Alton Avenue • Santa Ana, CA March 2021

www.aaoc.com

Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

Aarow Drain & Plumbing...........................................14

Farmers Insurance — Theresa Simes Agency....56

Pacific Premier Bank.....................................................11

Access Exterminator Service.....................................67

Guardian Roofs................................................. Insert, 32

Point Design Build.........................................................49

ACE Commerical Laundry Equipment, Inc.........27

Imperial Roof Management......................................59

ProActive Realty Investments Inc...........................56

American Environmental Specialists.....................63

JLE Property Management Inc................................17

Rash Yambo Decking & Stairs..................................16

AMS Construction.........................................................12

JM Air Conditioning & Heating...............................52

R&B Wholesale Distributors, Inc. ..........Back Cover

Apex Window Decor....................................................34

Kay Properties and Investments LLC.....................41

Roberts Management & Investments..................10

Argos Home Systems.....................................................6

KW Commercial – Randy Combs.............................8

Block & Associates.........................Inside Back Cover

Lee Walker Appraisals....................................................7

Bona Fide Mortgage.....................................................12

Lin-Ed’s Appliance Service & Repair........................6

Buffalo Maintenance, Inc.......................................2, 18

Livable.................................................................................29

C & C Paving Company, Inc.......................................64

McCarthy Roofing..........................................................60

California Replacement Windows..........................45

McCormack Roofing.....................................................25

California Rooter & Plumbing...................................43

MTD Kitchen....................................................................23

Carpet Crafts....................................................................61

National Service..............................................................55

Advisors — William Webster.............................65

CBRE......................................Insert, Inside Front Cover

OC Professional Maintenance Team......................63

The Door & Window Company...............................69

Dale’s Roofing..................................................................64

Optimum Seismic..........................................................19

Total Rooter & Plumbing............................................58

DCM Services...................................................................66

Orange County Hydro-Jet..................................36, 37

W. R. Gorman...................................................................48

EZ Drain & Plumbing....................................................53

ORCO Apartment Supply...........................................47

WASH Multi Family Lanundry Systems................13

Royal Roofing.....................................................................9 Santiago Canyon College...........................................49 S M Painting Corp............................................................6 Sondance Painting........................................................34 South Coast Construction & Repair.......................57 South Coast Real Estate & Property Mgmt.........21 Sullivan Property Management..............................72 SVN | Vanguard Commercial Real Estate

If you don’t advertise, something terrible will happen…

nothing To discover the benefits of advertising in Apartment News magazine, contact Debbie DiBernardo at

(714) 245-9500

70

Apartment News

www.aaoc.com

March 2021

Complete Resident Screening for Real Estate Agents & Landlords P Experian® Credit w/ VantageScore® 3.0 P Nationwide Criminal Search P Nationwide Eviction Search P Free URL Link for Advertisements P No Sign-Up Fee or Inspection P Available 24/7

ApplyConnect revolutionized the industry by providing the first consumer-intiatied resident screening report available to real estate agents and landlords. This complete screening solution does not require a physical on-site inspection and there are no sign-up fees. The renter pays for the report online, which makes it FREE to agents and landlords.

Create Your FREE Account!

Visit aaoc.ApplyConnect.com

March 2021

www.aaoc.com

Apartment News

71

72

Apartment News

www.aaoc.com

March 2021

Tenant Eviction Unlawful Detainer

250

$

Uncontested plus costs, Standard Eviction ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

&

WHOLESALE DISTRIBUTORS, INC.

CELEBRATING 50 YEARS

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source.

Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers 2350 S. Milliken Ave. • Ontario, CA 91761 Phone: (909) 230-5400 • Fax: (909) 230-5405 F

• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com