December 2023 Apartment News Magazine

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • December 2023

In This Issue Another Reason to Stay Debt Free in a 1031 DST Exchange................................... 20 ‘King Of Beers’ Models Quake Resilience............................................................... 24 AAOC 2024 Tradeshow & Conference: Registration Now Open............................... 25 Catch Me If You Can... And I Bet You Can’t!............................................................ 28 Investing in Apartments: Seizing Opportunities in a Changing Landscape............ 30 White House Announces Executive Order on Artificial Intelligence........................ 32

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • December 2023

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 President’s Message — Happy Holidays

19 Intellirent Screening & Marketing

6 Sacramento Report — Coming to Your Election Ballots in 2024

23 AAOC’s Resident Screening Services 25 2024 Trade Show & Conference 36 Death in the Rental Unit and More 38 Human Trafficking 42 Forms Webinar 44 SB 721 Balcony & Deck Inspection 67 WelcomeHomeOC

12 Orange County Legislative Watch —I Love, I Love, I Love My Calendar Whirl 14 Legal Corner 16 Dear Maintenance Men 46 The Benefits of AAOC Membership 47 Welcome New Members 48 Supplier Corner — TheGuarantors

Features

49 Supplier Directory

20 Another Reason to Stay Debt Free in a 1031 DST Exchange By Dwight Kay

53 Supplier Contact Index

24 ‘King Of Beers’ Models Quake Resilience By Ali Sahabi

68 Advertisers’ Index — Alphabetical

28 Catch Me If You Can... And I Bet You Can’t! By Paul Willis

66 Advertisers’ Index — Category

30 Investing in Apartments: Seizing Opportunities in a Changing Landscape By Mercedes Shaffer 32 White House Announces Executive Order on Artificial Intelligence

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

December 2023

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December 2023

17 - SB 721 Balcony & Deck Inspection

DECEMBER

Wednesday, 1 pm, AAOC Office See Page 44

4 - Seismic Retrofitting 101

29 - Welcome Home OC

Monday, 1–2 pm, AAOC Office,

Monday, 10–11 am, Online See Page 67

5 - Board of Directors Meeting

30 - Death in the Unit (BioSoCal)

Tuesday, 6 pm, Online

Tuesday, 10–11 am, Online See Page 36

6 - Holiday Party Wednesday, 5:30–10 pm, Strawberry Farms Golf Club, Irvine, See Page 67

7 - 2024 AAOC Multifamily Housing Forecast Thursday, 7:30–9:30 am, The Pacific Club, Newport Beach

22 - Christmas Eve Holiday

FEBRUARY

7 - General Membership Meeting Wednesday, 7– 9 pm, Santa Ana Elks Lodge

7 - CRHP (Spring) #1 Wednesday, 8:30–12:30 pm, Online

Friday, — Office Closed

8 - Intellirent

25 - Christmas Day

Thursday, 10 am, AAOC Office

Monday, — Office Closed

8 - Riverside County Multifamily Mingle

29 - New Year’s Eve Holiday

Thursday, 5:30–8 pm, Corona

Friday, — Office Closed

13 - Board of Directors Meeting

JANUARY

Tuesday, 6 pm, Online

14 - CRHP (Spring) #2

1 - New Year’s Day

Wednesday, 8:30–12:30 pm, Online

Monday, Office Closed

15 - Trade Show Boot Camp

8 - Intellirent Screening & Marketing

Thursday, 9–10 am, AAOC Office

Monday, 10–11 am, Online See Page 19

19 - President’s Day Holiday

10 - General Membership Meeting

Monday, Office Closed

Wednesday, 7–9 pm, Santa Ana Elks Lodge See Page 5

11 - Forms Webinar

22 - Detect Fraud, Decrease Evictions Thursday, 10–11 am, Online

Thursday, 6–8 pm, Online See Page 42

15 - Martin Luther King Day

27 - Mold & Asbestos: Dealing with the Dangerous Duo Tuesday, 10–11:30 am, Online

Monday, Office Closed

16 - Human Trafficking

28 - CRHP (Spring) #3 Wednesday, 8:30–12:30 pm, Online

Tuesday, 10–11 am, Online See Page 38

16 - Board of Directors Meeting

29 - Lunchtime Learning Thursday, 12–1 pm, Online

Tuesday, 6 pm, Online

Apartment News Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of TheOrange Resources You Want — The Representation You Need — Since 1961 County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com Executive Director – David J. Cordero Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press n n

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought.

Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

December 2023

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Directors

Christine Baran Alan Dauger n Amy Fylling n

n

n

n

Directors Emeriti

Ronald Berg Vicki Binford n David A. Cossaboom n Nicholas Dunlap

Nathan Poth Laurel Dial Julia Araiza Rick Roshan Frank Alvarez Craig Kirkpatrick Stefanie Koslosky

Stephen C. Duringer Jerry L’Ecuyer n Nick Lieberman

n

n

n

n

www.aaoc.com

John Tomlinson Randy Combs Denise Arredondo

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PRESIDENT’S MESSAGE B y J ohn T omlinson P resident

Happy Holidays

W

ith a new year rapidly approaching, I’ve been spending quite a bit of time reflecting on my goals as your AAOC President.

I’m excited to share a few thoughts on one of AAOC’s priority objectives and a few upcoming supportive opportunities.

I am proud of the opportunities our association offers in regard to keeping members aware and engaged in our rapidly evolving and often challenging

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business environment. In 2024, AAOC and I are committed to further refining and continuing to improve our delivery of services and benefits to you, our esteemed members.

To do this, I’m humbly asking you to help us help you.

For instance, after a meeting in early November in Dana Point, I look forward to speaking with our state senators and assembly members this upcoming legislative session regarding commercial liability insurance and the difficulties rental housing providers are having in obtaining and renewing their insurance policies. I am asking you to send me your thoughts, concerns, and personal experiences regarding this necessary but increasingly challenging component of our business. (Note: The items that carriers are focusing on, and the depth and breadth of their on-site inspections, are of particular interest.)

Additionally, I hope you were able to attend our 2024 Multifamily Forecast

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December 2023

on December 7th and benefit from our distinguished panelists’ thoughtful discussion. A sincere thank you to Jerry Fink, Paul Julian and John Williams, as well as former AAOC President Nicholas Dunlap for offering their experience, wisdom, and insight.

A leader never asks anything of others that he would not do himself, and in 2024 I will continue to expand my own skill set by continuing to take courses at the Columbia Business School’s Excellence in Business Program.

But, that’s for next year. For now, may we all have a delightful, safe, and fulfilling holiday season and a Happy New Year.

Yours truly and respectfully,

John Tomlinson

General Membership Meeting Wednesday, January 10, 2024 • 7–9 p.m.

Legal Corner… Live!

Sponsored by:

Michael Brennan is an accomplished landlord-tenant attorney with a history of dedicated service to the Southern California rental housing industry. He not only gets results in court, but he also helps rental property owners and operators successfully navigate California’s ever-changing regulatory landscape and proactively develop risk management strategies.

It’s a new year, which means there are new state laws and other legal information that you need to know about to protect your interests.

Get “briefed” on: “Critical” New Laws for 2024 Legal Issues & Trends Fair Housing & Special Accommodations Best Management Practices to Minimize Legal Risks Evictions, Small Claims & Collection—How to Prepare and Win! Question & Answers

Featuring:

Meeting Location: Santa Ana Elks Lodge 1751 S. Lyon St. Santa Ana, CA 92705

Register Online www.AAOC.com

Michael Brennan Brennan Law Firm

As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

December 2023

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SACRAMENTO REPORT B y R on K ingston

Coming to Your Election Ballots in 2024

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our vote will count next year, and it may be argued that your vote will make the difference on certain measures directly affecting the rental housing industry. That is, of course, if you care about how much you will be taxed on your income, a repeal of the Costa Hawkins Rental Housing Act, and the need to provide affordable housing. Here are the known measures that will appear on the March 5, 2024 Primary Election ballot, and some of the measures that should be of particular interest to the rental housing industry that will appear on the November 5, 2024 General Election ballot.

Each ballot measure will be reviewed and considered by AAOC, as it may: • Affect residential rental housing.

• Further the goals and objectives of the rental housing industry.

• Necessitate a position of support, oppose or neutral.

For the March 5, 2024 Primary Election, two particular measures have been certified for the for the ballot by the Secretary of State.

1. The first measure would create the Behavioral Health Infrastructure Bond Act of 2024, subject to voter approval, and authorize $6.380 billion in general obligation bonds to finance permanent supportive housing for veterans and others, as well as unlock behavioral health treatment and residential settings

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for individuals experiencing homelessness or at risk of homelessness with severe behavioral health challenges. It would also streamline ministerial review for projects funded by the bond. It may be argued that this is a pro-housing bond measure affecting homeless individuals.

2. The second measure revises and recasts the Mental Health Services Act as the Behavioral Health Services Act if voters approve amendments.

It clarifies that county behavioral health programs are permitted to use the Act funds to treat substance use disorder conditions and restructures current funding buckets, and it improves oversight and accountability of use of the funds that are made available to the program. This is a complementary measure to the above-mentioned bond act. Some would argue that a redirection of state funds is necessary to improve the state approach for housing interventions that could include rental subsidies, operating subsidies, shared housing, and family housing for those that meet specific housing needs criteria.

For the November 5, 2024 General Election, here are some of the measures that should be of particular interest to the rental housing industry that have been certified for the for the ballot by the Secretary of State.

www.aaoc.com

1. Description: $18.00 Minimum Wage Initiative (Increases minimum wage to $18.00 an hour) In March 2016, the California State Legislature passed Senate Bill 3 (SB 3) to increase the state’s minimum wage to $15 an hour. Gov. Jerry Brown signed the legislation on April 4, 2016. SB 3 required an annual increase in the minimum wage until the amount reached $15 on January 1, 2022, for employers with 26 workers or more, and January 1, 2023, for employers with 25 workers or less. Thereafter, SB 3 provides that the minimum wage increases based on changes in the U.S. Consumer Price Index (CPI-W).

The ballot initiative would increase the state minimum wage to $18 an hour over several years. Like SB 3, the ballot initiative would increase the minimum wage at different speeds depending on whether an employer has 26 or more workers or 25 or fewer workers. For employers with 26 or more workers, the minimum wage would reach $18 on January 1, 2025. For employers with 25 or fewer workers, the minimum wage would reach $18 on January 1, 2026. Also, like SB 3, the minimum wage would be tied to the CPI-W after reaching $18.

Sacramento — continued on page 8

December 2023

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December 2023

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amendment on the ballot. That amounts to a minimum of 54 votes in the California State Assembly and 27 votes in the California State Senate, assuming no vacancies.

Amendments do not require the governor’s signature to be referred to the ballot. This amendment was introduced as Assembly Constitutional Amendment 1 on December 5, 2022. On September 6, 2023, the state Assembly passed ACA 1 in a vote of 55–12, with 13 absent. On September 14, 2023, the state Senate passed ACA 1 by 29–10.

Sacramento — continued from 6 2. Employee Civil Action Law and PAGA Repeal Initiative [Repeals the Private Attorneys General Act (PAGA)] The initiative would repeal the Private Attorneys General Act (PAGA) and replace it with a new law—”Fair Pay and Employer Accountability Act.” The law would double statutory and civil penalties for willful violators; require that 100% of monetary penalties, rather than the current 25%, be awarded to harmed employees; and provide resources to employers to ensure labor compliance. The law would require that the Division of Labor Standards Enforcement (DLSE) be a party to all labor complaints filed with the Labor Commissioner. It would not award any attorney’s fees, which are currently awarded under PAGA. It would also require that the state legislature fully funds the DLSE to meet the division’s requirements by law.

4. Pandemic Early Detection and Prevention Institute Initiative (Increases the income tax by .75% for 10 years and creates the California Pandemic Early Detection and Prevention Institute) The initiative would amend the California Constitution and enact a law to increase the income tax by 0.75% for individuals with income over $5 million for 10 years and dedicate revenue to the California Institute for Pandemic Prevention, the Community Pandemic Response Fund, and the School Disease Spread Prevention Fund. The Legislative Analyst’s Office estimated that the state revenues from the tax would range from $500 million to $1.5 billion annually.

Currently, under PAGA, employees have a private right of action to collect civil penalties for violations against the state’s labor code without state intervention on behalf of the employees. Before pursuing a lawsuit under PAGA, an employee must first notify the state of the alleged violation. If the state does not investigate the violation, the employee may proceed with the lawsuit.

The new institute would be established in the constitution and would be tasked with awarding grants related to pandemic prevention initiatives. The initiative provides a wind down provision where after the tax expires in 2032 the institute may continue to operate for another five years. If funds remain after the 15-year period, the institute would be able to continue to operate but would not be authorized to administer grants.

3. Lower Supermajority Requirement to 55% for Local Special Taxes to Fund Housing and Infrastructure Amendment: ACA 1 (Lowers the threshold from 66.67% to 55% for local special taxes to fund housing projects and public infrastructure) A two-thirds (66.67%) vote is required during one legislative session for the California State Legislature to place a constitutional

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5. Prohibit State Limitations on Local Rent Control Initiative (Repeals Costa Hawkins Rental

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December 2023

Housing Act) The initiative was designed to repeal the Costa-Hawkins Rental Housing Act enacted in 1995. The act prohibits rent control on single-family homes and houses completed after February 1, 1995. The act also prohibits rent control laws that mandate what a landlord can charge a tenant when they first move in. By repealing the act, the initiative would allow cities and counties to limit rent on any housing and limit the rent for a first-time tenant. Any local laws currently inoperative under Costa-Hawkins would take effect upon its repeal.

Note: AAOC has adopted a position to oppose the last two ballot initiatives that was clearly rejected by the voters of the state 6. Remove Voter Approval Requirement for Public Low-Rent Housing Projects Amendment: SCA 2: (Repeals constitutional requirement that voters approve publicly funded housing projects at certain rent levels) The ballot measure would repeal Article 34 of the California Constitution, which was enacted in 1950 via Proposition 10.

Article 34 requires local voter approval of rental housing projects that are intended for persons of low income and that receive funding or assistance from the federal and/or state government. Therefore, the ballot measure would allow rental housing projects that are intended for persons of low income and that receive government funding or assistance to be developed, constructed, or acquired without a local referendum. The constitution defines person of low income as “persons or families who lack the amount of income which is necessary (as determined by the state public body developing, constructing, or Sacramento — continued on page 10

IT'S TIME TO UPDATE YOUR AAOC MEMBER PROFILE! Make sure we have your current contact information.

• Name(s) • Staff Members • Phone Numbers • E-mail Addresses • Current Unit Count

Have questions or need assistance?

Spartacus Avina membership@aaoc.com (714) 245-9500 . x1401

www.AAOC.com December 2023

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approval requirement.

Sacramento — continued from 8

Note: AAOC supported the senate constitutional amendment that made it possible to place this issue before the california electorate. To be consistent, AAOC may wish to adopt a “support” position.

acquiring the housing project) to enable them, without financial assistance, to live in decent, safe and sanitary dwellings, without overcrowding.”

Currently, a vote of the local electorate is required to approve the low-rent housing projects. The constitution defines low-rent housing project to mean “any development composed of urban or rural dwellings, apartments or other living accommodations for persons of low income, financed in whole or in part by the Federal Government or a state public body or to which the Federal Government or a state public body extends assistance by supplying all or part of the labor, by guaranteeing the payment of liens, or otherwise.” Publicly funded projects where less than 50% of the units are for low-income households are exempt from Article 34’s voter

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7. Two-Thirds Legislative Vote Voters Approval for New Increased Taxes Initiative.

(Requires all new state taxes to be enacted via two-thirds legislative vote and voter approval and requires all new local taxes to be enacted via a two-thirds vote of the local electorate)

www.aaoc.com

The initiative would amend the California Constitution to define all state and local levies, charges, and fees as taxes. The initiative would also require new or increased taxes to be passed by a two-thirds legislative vote in each chamber and approved by a simple majority of voters. It would also increase the vote requirement for local taxes

December 2023

proposed by local government or citizens to a two-thirds vote of the local electorate. The increased vote requirements for new or higher taxes would not apply to citizen-initiated state ballot measures. Currently, state tax increases require approval by a two-thirds vote in each chamber or a simple majority vote at a statewide election.

8. Vote Requirements for Initiatives Requiring Supermajority Votes Amendment. ACA 5.

(Requires initiatives that change vote thresholds to supermajority votes to pass by the same vote requirement as is being proposed) A two-thirds (66.67%) vote is required during one legislative session for the California State Legislature to place a constitutional amendment on the ballot. That amounts to a minimum of 54 votes Sacramento — continued on page 18

ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede , V ice P resident of E xternal A ffairs

I Love, I Love, I Love My Calendar Whirl

E

very day, Every day, Every day of the year!

Before we get into next year however there is one announcement I am going to start with— If you are considering running for office in the Primary Election next March, December is when filing closes —visit your county Registrar of Voters for information— • Orange County Registrar of Voters—https://ocvote.gov/ candidates • Riverside County Registrar of Voters—https://voteinfo.net

January—You Start the Year Off Fine

gifts and sweet treats our legislators will give our industry.

March—In Washington, D.C., We’ll Work Across thet Aisle!

JANUARY A number of state laws go into effect January first. At our General Membership Meeting this past September, AAOC Lobbyist Ron Kingston provided a great breakdown of the legislative session— and at the January General Membership Meeting, on January 10th, Mike Brennan will be providing a legal update.

Register now to attend the meeting— https://www.aaoc.com/events/generalmembership-meeting-january-2024.

February—A Sacramento Valentine

California’s Primary Election will occur on March 5th, but even better— Join us in Washington, D.C. for NAA Advocate, where we will be among the voices communicating NAA’s legislative policy priorities to our California congressional delegation. Advocate will be held March 12–13, 2024. Find out more information and register— https://www.naahq.org/advocate.

April—CalRHA Leg Day Will Make You Smile!

As for this article—That’s right, I’m going Neil Sedaka for this one. As we look ahead to 2024, it is important to have a concept of what our industry is looking at each month—and what you should be prepared for as multifamily housing providers and leaders.

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CULTIVATE • ADVOCATE • LEGISLATE

Well, it will be two days late—but February 16th is the deadline to introduce bills for the 2024 state legislative session. I can’t wait to see what kinds of

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December 2023

Just as we do with NAA Advocate in Washington, D.C., we will do in Sacramento for CalRHA’s Legislative Day. Keep your eyes open for informa-

tion if you are interested in joining AAOC for this informative, two-day advocacy session with our state lawmakers. You can help make a difference.

May—Maybe Things Won’t Go Wrong

California’s budget is supposed to be passed by this point in the year and campaign season will not yet be in full swing. So, celebrate our nation’s birth, and recommit yourself to being an engaged part of the democratic process.

August—Sine Die’s Gonna Steal the Show

who will be supportive of our industry and our issues. It’s never too early to contribute, so make your online contribution at https://www.aaoc.com/store/ aaoc-candidates-pac, or mail checks payable to “AAOC PAC” to 525 Cabrillo Park Drive, Santa Ana, CA 92701.

Also, don’t forget that September 30th is the deadline for Governor Newsom to sign or veto bills.

October—How Many Political Ads Have We Seen?

The last day for legislative bills to clear their houses of origin in Sacramento is May 24th. Expect AAOC to be sending out a lot of “Calls for Action” this month—and be ready to respond.

June—And NAA Apartmentalize Attendance Will Be Strong

What’s better than hearing about public policies and seeing the industry advance than by doing it in Philadelphia —where American Policy got its start?

Join your peers from around the country at the premiere rental-housing industry conference and trade show— NAA Apartmentalize! Find out more information and register at https:// www.naahq.org/apartmentalize.

OCTOBER August marks the close of candidate filing and initiative qualification, so we will know all of the candidates and ballot initiatives that will appear on the November General Election ballot. We will be calling upon you to let us know about the candidates who you know, and whether they will be fair and supportive on rental housing industry issues.

August 31st will also the final day to pass bills in Sacramento for the 2024 legislative session, so be ready to respond to a final round of “Calls to Action” as AAOC continues to protect and promote the rental-housing industry!

September—We Light the Candle on Campaigning

October is the month that our messaging and action on key ballot initiatives will be critical.

• Defeat the Justice for Renters Act— https://justiceforrenters.org/ • Support Repeal the Death Tax— https://reinstate58.hjta.org/ • Support the Taxpayer Protection Act—https://taxpayerprotection.com/ • Defeat Santa Ana Rent Control Are all essential issues for us—and there will be more. Make your online contribution to AAOC’s Multi-County Property Rights PAC today—https:// www.aaoc.com/store/aaoc-issues-pac, or mail checks payable to “AAOC MultiCounty Property Rights PAC” to 525 Cabrillo Park Drive, Santa Ana, CA 92701.

November—We’ll Give Thanks to Victory

July—Like a Firework About to Blow

IT ’S CAMPAIGN SEASON As far as rhyming schemes go, this one was a stretch. Labor Day is typically the symbolic kick off date for campaign season—and we need your PAC donations to help support the candidates December 2023

www.aaoc.com

Watch — continued on page 18

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LEGAL CORNER B y M ichael A. B rennan , E sq .

B rennan L aw F irm

Questions & Answers With all the rapid-fire changes taking place over the last several years, what would you say are the top things a landlord should do in connection with his or her landlordtenant relations?

That’s a fair question. Right off the bat, I suggest all owners review their leases.

Regardless of the location of the property or whether it falls under a “rentcontrol” or “just cause” jurisdiction, every owner should determine whether their leases have all the mandatory disclosures, any language required by a rent control or just cause ordinance, and, more importantly, whether the lease has an “uncapped” attorneys’ fee provision. Such a provision will usually have language stating the “prevailing party” in a lawsuit is entitled to their “reasonable attorney fees.” If the rental agreement has an “uncapped attorneys fee” provision, owners should immediately serve a 30-day change in terms of tenancy capping the attorneys’ fees or removing it altogether. My experience is that in most eviction cases, the majority of tenants’ rights attorneys won’t really go through with a jury trial where the maximum amount of money they could expect is $500 - or nothing at all. Instead, they will bluff until the end, and often go through all the motions as if they really intend to do a jury trial, then settle on the day of trial.

In other words, using a lease with a capped attorney fees provision (or changing the terms of the tenancy to cap or remove the attorney fees) dimin-

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ishes the odds of a costly jury trial.

My brother and I own a 10-unit apartment building. One of my tenants who has been with us for about 5 years now just informed me that she received a job offer back east and will be vacating within the next 10 days. When I asked about the rent for the month, she informed me that she would not be paying rent beyond the date on which she vacates and that I should take the rent for the 10 days out of her security deposit. I thought I was entitled to 30 days’ notice and the rent that accrues for those thirty days. Am I wrong about that?

Simply stated, the law requires a thirtyday notice from the tenant in order to terminate the tenancy (unless you specifically agreed to a shorter period).

Even if she gives you less than thirty days’ notice, she is still liable for the full thirty days of rent. In the event you manage to turn the unit and rent it out before the 30 days expires, she would be entitled to a credit for the number of days within the 30-day period that the new tenant occupies the property. In other words, if you relet the property on day 20 of the 30-day period, she would be entitled to a credit for the 10 days the new tenant occupied the apartment.

I own a small four-plex with four parking spaces. All my tenants have a provision in their rental agreement that tells them they have only one space per apartment, and if

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December 2023

they need additional parking for a guest, it has to be on the street. I have a tenant who has lived at the building for many years and has always complied with the parking requirements. Well, he recently got engaged to a young woman who I approved as an additional occupant. However, ever since she moved in, she’s been parking in the neighboring tenants’ spaces. I’ve asked her a couple times not to park in any space other than the one assigned to his apartment, but she simply smiles and ignores me. The other tenants are starting to complain about it. What can I do?

Your rental agreement likely addresses the parking rules, and they should be followed, especially in a small building with limited parking spaces. Assuming your agreement lays out the rules of the road, and that you have the proper signs up at the property, I would start with a written warning to the original tenant.

“Remind” him that his lease contains a provision regarding parking that has to be followed by everyone in order to keep the peace at the property, and let him know you expect him and his fiancée to play nice with the neighboring tenants by parking in their assigned space rather than their neighbors’ spaces. If that doesn’t work, you can either serve a Cure Covenants notice, or you can have the car towed away. If you decide to have the car towed (to avoid the aggravation of an eviction) you will have to follow the proper procedures. For example, most cities have specific statutory language that must be

included on the sign that tells people you will tow their car if they violate the parking rules, as well as the Vehicle Code section that provides for towing of unauthorized vehicles. In most instances, you must also include the police department telephone number.

It wouldn’t hurt to send him and her an email warning them about it to document the situation in case you end up having to tow her vehicle. Once the correct signs are up, and you have given them a “reminder” or two, if she continues to violate your parking rules, you can tow the car at their expense.

I recently had new tenants move in a little more than a month ago. The lease says they are responsible for the utilities which were supposed to be put in their names before they moved in. I guess I should have checked before I gave them the keys, but I didn’t and now I’m paying for it. I just received the electric bill in the mail and, you guessed it, it’s still in my name! I imag-

ine it’s just an oversight, but still, they need to correct it. I’ve tried reaching out to them on their cell phones and through email, but they seem to be ignoring me. Admittedly, I don’t want to pay the bill, but unless I do, it will get shut off and I’ve heard I’m not allowed to let that happen. What would you do if you were in my shoes?

Well, you are correct about the utilities; you can’t simply ignore the bill and let the electricity be turned off. However, there is something that can be done about it. You can serve a “Notice to Perform Covenant or Quit” notice in which you demand that they comply by switching the electricity into their own names and reimbursing you for the money you paid for the bill. If you chose to draft the notice yourself, be sure it includes the specific provision and language of the lease requiring them to put the utilities into their own names and direct them to do so. Then you need to tell them what to do, specifically, in order to cure the breach. For example,

you must tell them that they have to put the utilities in their names and pay you whatever you’ve had to pay the electric company. In the event your property is located in a jurisdiction that has specific requirements in connection with notices for a breach of a material term (also known as Cure Covenant Notices), you should check the ordinance to be sure your notice complies. For example, some jurisdictions require the date and time of the violation to be included in the notice, as well as the name of a witness which, in this case, would be you. In the event your tenants chose to ignore you or refuse to transfer the electricity into their name by the expiration of the notice, you could then file an eviction. Remember that in most jurisdictions, the tenant will have three days to cure the violation which does not include Saturdays, Sundays, or judicial holidays. Nor can the notice expire on those days. In the end, it may Legal Q & A — continued on page 18

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15

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I have a building with studio units that sport modern LED pot lights in the ceiling. The issue I’m having is the color of the lighting. The lights are warm yellow and take away from the modern feel I want for the units.

What can I do to fix this issue without replacing every fixture. Paul

Dear Paul:

I think we can help! The fact that you have modern LED pot fixtures already in place will make the transition easy.

The current light color you are using sounds like a warm white or around 3,000 degrees Kelvin. Warm white light gives a very cozy and homey feel, but it is not very modern. It is closer to an incandescent bulb. We recommend using a Daylight White light or 5,000 degrees Kelvin. The light will be crisper and more in line with sunlight. We don’t recommend going past 5,000 degrees Kelvin in temperature as the light becomes too blue in color and is not pleasant in a home environment.

Remove an existing LED bulb from the pot light fixture and bring it to any home center’s lighting section. You want to match the style of bulb you currently have and purchase new bulbs in a higher color temperature. The home center will most likely have a light display showing the different light colors in degrees Kelvin. Now just pop in the new bulbs into the fixtures and you will see a dramatic change in the look of your units.

Kelvin Color Temperature Scale for Light Fixtures • 2,000K–3,000K: Gives off a warm white/yellow glow (candlelight hues) • 3,100K–4,500K: Gives off a bright, cool white glow • 4,600K–6,500K: Gives off a crisp daylight glow (white/bluish hues)

Dear Maintenance Men:

We are refurbishing a property and plan on replacing all the exterior trim and facia boards, etc. I want to use real wood for the facia and trim pieces.

What type of wood do you recommend? This property will be a keeper and I want to do it right. Jack

Dear Jack:

As important as the proper exterior grade lumber is, the proper installation of the trim and facia boards is equally important. Keeping the weather out of the wood, seams and joints greatly extends the life of any wood trim. The moisture content of the wood is also important. A good benchmark is a moisture content between 15% and 20%. If the wood contains sap, it is too wet, and conversely, a kiln dried wood is too dry.

A quick list of recommended exterior grade lumber are as follows: • Douglas Fir—Most popular and reasonably priced.

• Redwood—Great for trim. Weather and insect resistant.

• Western Red Cedar—equivalent to redwood for weather and insect deterrents. Rot resistant and stable.

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Apartment News

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December 2023

I own an older apartment building with lath and plaster walls. After doing a plumbing repair in a wall, I’m finding I don’t have the skills to do the proper lath and plaster repairs.

What do I do? Jim

Dear Jim:

Fake it! Use drywall for the repairs. Cut

the plaster walls back to the nearest wall stud. Lath and plaster walls are usually about quarter of an inch thicker than standard half inch drywall. Use the old wood lath you removed or furring strips as a spacer between the wall studs and the new drywall. The wood lath or furring strips will take up the difference in thickness between the two wall systems.

Finish the repair by using drywall tape along the repair edges, then mud, sand, and paint. No one should know the difference once you are done.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the

Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Dear Apartment Owners and Managers:

Hanukkah, Christmas, New Year’s Eve, and other year-end holidays mean more people than usual walking on your property. Is your property safe?

What are some of the liabilities to worry about? Check trip and fall hazards. Do you have sprinkler heads sticking up above the grass near sidewalks? Use pop-up heads to solve this problem.

Look for sidewalks that have been pushed up by tree roots. This can be solved with a concrete grinder or replacement of the section and removal of the tree root. Cut any low hanging tree branches and look for branches that may break in heavy winter wind or rain. Check your decking for cracks or damage and inspect the exterior stairways for wear and tear. Inspect all your garage door springs, winter wind and rain may make them heavy causing the door to close or fall unexpectedly. As a precaution, always replace both garage springs at the same time and throw away any used springs. Never install used garage springs. Check all property lighting and timers. Remember: Preventive Maintenance is cheaper than Emergency Maintenance!

Happy Holidays.

Frank & Jerry We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

December 2023

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Apartment News

17

Sacramento — continued from 10 in the California State Assembly and 27 votes in the California State Senate, assuming no vacancies.

Amendments do not require the governor’s signature to be referred to the ballot.

This amendment was introduced as Assembly Constitutional Amendment 13 on July 13, 2023.

The state Assembly passed ACA 13 on September 6 by a vote of 57–19 with four absent with one Democrat joining the Republican minority in voting against it. On September 14, the state Senate passed the amendment by 28–9.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

Legal Q & A — continued from 15 be wise to consider having an attorney who practices in this area draft and serve your notice.

Watch — continued from 13 November 5th is the General Election — all our efforts in 2024 come down to this day of decision. The rental-housing industry has a lot riding on the outcome of many races in this election, and your support and engagement will be critical to our industry’s success. Last month we introduced the idea of every AAOC member donating a dollar a unit, a month, and helping raise enough for us to be successful in our election year efforts. We need you to commit and contribute today.

• AAOC’s Multi-County Property Rights PAC—This is our “issues” PAC. Make online contributions at https://www.aaoc.com/store/aaocissues-pac, or mail checks payable to “AAOC Multi-County Property Rights PAC” to 525 Cabrillo Park Drive, Santa Ana, CA 92701.

• AAOC PAC—This is our “candidate” PAC. Make online contributions at https://www.aaoc.com/ store/aaoc-candidates-pac, or mail checks payable to “AAOC PAC” to 525 Cabrillo Park Drive, Santa Ana, CA 92701.

This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm

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Now, enjoy the rest of 2023, and get ready to ring in the new year and prepare for a busy 2024.

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19

Another Reason to Stay Debt Free in a 1031 DST Exchange

I

t seems like everyday there is another reason showcasing the reason why more and more investors are choosing to stay debt-free when investing in Delaware Statutory Trust (DST) properties in a 1031 exchange.

Headlines Show Dangers Surrounding Leveraged Real Estate

Just look at any business or real estate-related publication, and you will see the headlines are full of examples of real estate firms that have been forced to relinquish assets because they succumbed to the lurking liabilities of leverage. In many cases, these firms were led by highly skilled executives with years of experience and files of successful transactions. However, even these world-class real estate firms are creating a case for staying debt-free.

Here are just a couple of examples in the news to illustrate the point: • Recently, one large firm was forced to give a large office campus in the Southwest back to lenders after the private investment firm stopped making the payments on its roughly $300 million loan on the office campus.

• One of the nation’s largest real estate investment firms located in the Midwest is struggling with the bitter taste of lender foreclosure after its bank filed a roughly $100 million foreclosure lawsuit against the real

20

Apartment News

estate firm over a recent investment gone awry.

• After failing to repay its loan on a Class B complex in the South, an international investment firm was forced to turn the asset over to the lender.

• One global real estate firm recently handed back a large East Coast building to its lender after the building’s anchor tenant left the building.

• Fannie Mae recently announced it was prepping for possible losses in the multifamily housing sector as lenders anticipate loan losses from developers and private equity players who used heavy leverage within the multifamily housing sector5.

• In the hotel sector, a prominent New York City hotel developer is facing foreclosure after failing to repay a mezzanine loan to a private equity group.

• An upstate New York lender recently announced it was going to move forward with foreclosure proceedings after the owner was unable to make payments on a large self-storage facility near Midtown Manhattan.

The most recent example comes from Yahoo! Finance whereby a major real estate investor has defaulted on $161 million dollars of loans tied to an office portfolio in the Washington DC

www.aaoc.com

December 2023

BY DWIGHT KAY, FOUNDER & CEO, KAY PROPERTIES AND INVESTMENTS

area that it owns.

Just a thought, but maybe this portfolio would have been better suited as a debt-free acquisition to protect investors from default and a complete loss of equity. Kay Properties is a leader in providing investors with debt-free real estate investment options for their 1031 exchange and direct cash investments.

Here is a video on some of the benefits of investing in debt-free DST real estate.

Surprisingly, very few real estate investment firms acquire properties on an unleveraged basis. However, now more than ever, investors should consider debt-free real estate investments as a prudent strategy.

Recent Black Swan Events Expose the Dangers of Debt

The good news is that now, more and more investors are waking up to the reality that investing in leveraged offerings may not be a prudent situation for them and that taking on an extra layer of risk may not be a good choice.

For wealth advisers and investors alike, recent events such as the war in Ukraine, bank failures, and of course, the COVID-19 pandemic serve as reminders that black swan events are real and that using leverage comes with risk. The bottom line is that the risk of lender foreclosure, which is always mentioned but rarely considered a realistic possibility, has suddenly become Stay Debt Free — continued on page 22

December 2023

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Apartment News

21

profile than those with leverage.

Debt-free DSTs have zero risk of lender foreclosure, protecting investors from a complete loss of principal invested. Also, debt-free DSTs provide protection from a balloon payment associated with loan maturity, which many real estate firms are very concerned about in today’s market.

Stay Debt Free — continued from 20 much more of a reality.

Here are five specific reasons why debt-free DSTs should potentially be a part of a 1031 exchange investor’s portfolio today.

1. Debt-Free DST Assets Provide Investors with Zero Risk of Lender Foreclosure.

DSTs without debt are considered by many to have a much lower risk

2. Debt-free DSTs Give Sponsors More Flexibility to Respond to

Unforeseen Circumstances.

On a leveraged property, many asset management and leasing initiatives require lender approval before they can be executed. This limits the real estate operator in the speed at which they can operate the property and, at times, may limit the options available to them.

In a debt-free DST setting, however, there is no lender that needs to approve an asset management or leasing initiative, so the sponsor has the ability to potentially act quickly on behalf of the property and thereby investors.

3. Debt-Free DSTs Have No Monthly Debt Service to a Lender.

A leveraged DST has monthly debtservice payments that must be made first and in full each month, allowing remaining funds to be paid out to investors. In economic downturns, an asset’s revenues may be reduced.

The equity investors in a leveraged DST bear the burden of this revenue reduction because debt-service payments must still be made, potentially impairing investor monthly distributions.

4. Debt-Free DSTs Provide Investors the Ability to Diversify a Portion of Their Portfolio into Unlevered Assets to Lower Potential Risk.

Many entrepreneurs who have invested heavily in the stock/bond markets turn to all-cash/debt-free Delaware statutory trust properties as a strategy to diversify away from stocks and bonds. Since these products do not contain the risks of a loan, they are especially interesting to direct cash investors.

5. Debt-Free DSTs Protect Investors From Lender Cash-Flow Sweeps Associated with Tenant CreditRating Fluctuations.

In the event a tenant’s credit rating Stay Debt Free — continued on page 26

22

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23

‘King Of Beers’ Models Quake Resilience

F

ew might think to turn to a brewery for lessons on earthquake resilience, but the Anheuser-Busch company knows the subject well.

When its brewery in Van Nuys suffered significant damage in the 1971 Sylmar earthquake, the company decided to invest $11 million in retrofitting structures at the site to withstand the next major temblor. It was a good decision because disaster struck the region again in 1994 with the Northridge quake.

Even though the brewery was located just a few miles from the epicenter of the devastating 6.7-magnitude Northridge temblor, the retrofitted structures in its compound were not damaged. The brewery quickly returned to nearly full operations following minor cleanup and repairs.

Anheuser-Busch estimated it would have suffered direct and business interruption losses of about $750 million from the Northridge earthquake without the retrofits, the California Seismic Safety Commission reported after the fact. This averted damage of more than 60 times the actual cost of the brewery’s retrofit program.

Businesses are extremely vulnerable to the risks presented by earthquakes— and this in turn threatens the life, livelihood, and well-being of the communities those businesses serve.

Imagine if your apartment building collapsed or was red-tagged after an earthquake. You’d still be responsible for paying off any loan without revenue coming in from tenants to cover those

24

Apartment News

expenses. Recovery costs would most certainly max-out your insurance deductible—and if you don’t have earthquake insurance, you’d be entirely on your own.

Knowing this, business leaders have joined forces with the government to raise awareness of society’s shared need for building safety.

“If everyone does their part, Los Angeles will be more prepared—better equipped to emerge from any challenge, better than before,” former Mayor Eric Garcetti said on The Resilience Advantage, a webinar series sponsored

by Optimum Seismic bringing together experts from many fields to discuss earthquake threats and solutions.

In 2015, Garcetti signed into law what was at the time the nation’s most sweeping seismic retrofit ordinance. Since then, more than 8,000 of 14,000 vulnerable buildings have been retrofitted.

“We understand that the decisions we make today are going to shape the lives of our children and grandchildren,” he said. “That’s why we’re working to build a more resilient and prepared city.”

Maria Salinas, president and CEO of the Los Angeles Area Chamber of Commerce, agreed.

“As we’ve faced the challenges of the pandemic, we’ve learned much about our communities, our economies, and our institutions,” she said. “Angelenos have always known the danger of events —from wildfires to earthquakes and everything in between. The need for greater resiliency is evident.”

www.aaoc.com

December 2023

BY ALI SAHABI, OPTIMUM SEISMIC

The aftershock of economic devastation

Media reports of the Northridge quake focused on the dramatic visuals —the flattened apartment buildings, collapsed freeway overpasses and grotesquely twisted steel-framed structures—all of which showed the extent to which an earthquake can damage a structure. But these images do little to illustrate the magnitude of widespread suffering caused by the quake.

More than 6,000 commercial and industrial structures were damaged, and more than 36% of all businesses surveyed said the Northridge quake caused them to lose an average of $85,000 in 1994 dollars. A year and a half later, 25% of the businesses reporting damage from the quake said they never recovered.

Risk analyst Barbara Stewart calls the over-arching economic impacts of a major earthquake “The Ripple Effect.”

“A catastrophic earthquake will have a national impact, and there will be national damage,” she wrote in a report for the National Academies of Science.

She summarized those impacts in three categories: (1) disruptions to supply lines, (2) shocks to financial markets, and (3) drain on the insurance system.

“There has been very little study of these consequences for obvious, very understandable reasons,” Stewart said.

“It is quite human to focus on the suffering and physical damage that occurs immediately after an earthquake. The problem is that it is unknown, other King of Beers — continued on page 26

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25

King of Beers — continued from 24 than estimates of the physical damage, just how bad the general economic damage might be—and that uncertainty is a problem in itself.”

Stay Debt Free — continued from 22 decreases, under certain loan terms, the lender would have the right to sweep the cash flow until the tenant’s credit rating improves. This is a major risk found in many net lease DST offerings with leverage. In a debt-free DST, if the tenant’s credit rating gets lowered, there is no lender to effectuate a cash-flow sweep, thereby potentially protecting investors’ monthly distributions.

In summary, each of these arguments supporting the wisdom of investing in debt-free assets stands on its own. Put them all together, and debtfree DSTs are not just something to

If you own a building that you believe may be vulnerable to damage—or if you live or work in one—it’s important to educate yourself on cost-effective measures that can be taken to save lives, protect your assets and property,

and preserve the well-being of the community-at-large.

consider during higher interest rate environments, but an important investment strategy for DST investors for the foreseeable and long-term future as well.

To sign up for a free list of all-cash/ debt-free DST properties for 1031 exchange and cash investors please register at www.kpi1031.com.

Diversification does not guarantee profits or protect against losses. All real estate investments provide no guarantees for cash flow, distributions or appreciation as well as could result in a full loss of invested principal.

Please read the entire Private Placement Memorandum (PPM) prior to making an investment. This case study may not be representative of the outcome of past or future offerings. Please speak with your attorney and CPA before considering an investment.

About Kay Properties and www.kpi1031.com: Kay Properties is a national Delaware Statutory Trust (DST) specialty firm. The www.kpi1031.com platform provides access to the marketplace of typically 20-40 DSTs from over 25 different DST sponsor companies, custom DSTs only available to Kay clients and a DST secondary market. Kay Properties team members collectively have over 400 years of real estate experience, are licensed in all 50 states, and have participated in over 30 Billion of DST 1031 investments.

About the Author: Call Optimum Seismic at 833-978-7664 or visit optimumseismic.com for a free building evaluation today.

There is a risk of loss of the entire investment principal.

Past performance is not a guarantee of future results.

Potential distributions, potential returns and potential appreciation are not guaranteed. For an investor to qualify for any type of investment, there are both financial requirements and suitability requirements that must match specific objectives, goals, and risk tolerances. Securities offered through FNEX Capital, member FINRA, SIPC.

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27

Catch Me If You Can... And I Bet You Can’t!

Fraudsters are more sophisticated than ever—staying up to date on compliance can help limit exposure.

I

t would be much simpler if fraud fell into a singular bucket. For instance, if fake paystubs were the only nefarious items property teams regularly encountered, things would be much easier to manage.

Unfortunately, multifamily associates also grapple with altered social security cards, inflated bank statements, synthetic IDs, fake employment records, and more frequently than ever, fake assistance animal documentation. All have the capability to negatively impact the bottom line, but according to panelists at the 2023 Apartmentalize session “Catch Me If You Can…And I Bet You Can’t,” properties are now better equipped to combat the various types of fraud.

“Of the more than 3 million financial documents that we’ve scanned over the past few years, we’ve discovered that

28

Apartment News

one in eight is fake,” says Daniel Berlind, CEO of Snappt. “And fake financial documents are responsible for 25% of evictions. When you consider that the average eviction cost is about $7,500, it’s a huge issue.”

An estimated 10 million fraudulent documents are submitted to the apartment industry annually, which equates to approximately 1,200 per hour. Berlind noted that advancements on Adobe make editing documents easier than ever before, which is why many altered documents appear genuine at first look.

“Fraud is potentially responsible for rising rents, because it effects the bottom line,” says Pat Patterson, Director of Multifamily for PetScreening. “All costs incurred by a community factor into where the rates have to be set.”

What can the industry do to combat it? Berlind recommends the “fight fire

www.aaoc.com

December 2023

BY PAUL WILLIS, CONTENT DIRECTOR, LINNELLTAYLOR MARKETING

with fire” approach, imploring operators to counter with technology. While emerging tech platforms that concentrate on ID verification, income verification, rental-payment history, assistance animal verification and employment verification might not short-circuit all fraud attempts, they’ll limit a significant portion.

Not all fraud is directly geared toward misrepresentation of identity or financial standing, however. It has extended to assistance animal requests, in which applicants often aim to pass off their pet as a service animal or emotional support animal (ESA). While there are many valid assistance animal requests, the illegitimate requests are an effort to circumvent the system.

These applicants are aiming to escape Catch Me — continued on page 33

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Investing in Apartments: Seizing Opportunities in a Changing Landscape

I

n a world where inflation is reshaping the economic landscape and causing the cost of capital and the prices of everyday essentials to surge, apartment owners are finding themselves in a favorable position. The ever-increasing costs of goods and services, from a basic loaf of bread to a beloved Big Mac, have led investors to search for stable avenues to safeguard their financial portfolios. This is where the apartment rental market emerges as a promising haven for smart investors.

Consider the significant shifts that have taken place since 2019, before the pandemic swept across the globe. Back then, a loaf of bread cost a mere fraction of what it does now, having inflated by a staggering 55%. Milk prices have seen a 31% hike, while ground beef and favorite snacks like potato chips and a 2-liter soda experienced a soaring increase of 34% and 48% respectively.

Even the iconic Big Mac witnessed a remarkable price jump from $3.79 to $5.17 during this period. At the same time, wages have not kept pace, increasing an average of just over 3% since 2019.

As these figures illustrate, inflation has squeezed wallets and left consumers grappling with higher expenses. While the pace of inflation may have eased slightly, the reality of elevated prices remains a lasting fixture.

Real estate, notably the apartment rental sector, has been greatly affected by these dynamics. Examining the Home Price Index by Freddie Mac reveals that the Los Angeles/Orange County metro

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area has witnessed an impressive 40% surge in home prices since the summer of 2019. This upward trajectory in home prices, combined with soaring interest rates, has reshaped the concept of entry-level homeownership, gradually reducing the availability of affordable options.

A glance back at 2013 serves as a telling narrative of the shifting goalposts in the Orange County real estate market’s lower echelons. During that period, 48% of all closed detached home sales remained below $500,000.

Fast forward to 2019, and this proportion dwindled to 23%, with only 608 detached homes falling within this price range. As we charge through 2023, the scenario has evolved even further, with only 9% of sales and a meager 16 detached homes sold below $500,000. Just the notion of acquiring a detached home for under half a million dollars has become a thing of the past.

These statistics starkly underline the acute shortage of affordable housing options in the current market. The scarcity of affordable homes, increasing interest rates, and falling savings rates, have been drivers behind the decadelong increase in average age for firsttime home buyers in the U.S. to 34 years old.

In today’s market, if someone is lucky enough to find an entry level home for $500,000, assuming a down payment of 10% ($50,000) at today’s 7.5% interest rate, their monthly mortgage, taxes, and insurance would total around

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December 2023

BY MERCEDES SHAFFER, REALTOR

$4,082. However, considering the higher quality and better location of rental homes for a similar monthly payment and a much lower initial deposit, many find renting more appealing. It offers flexibility, convenience, and a costeffective solution for those seeking comfortable living spaces without the burdens of homeownership, and consequently, this trend is boosting demand for rental housing, especially with Gen Z whose population is estimated to be 69.58 million in the U.S. As entry-level homeownership becomes increasingly elusive due to rising home prices and scarcity, the demand for rental apartments and rental homes is likely to intensify. In this evolving landscape, the apartment rental market shines as a beacon of opportunity for investors seeking yield and security, and the growing demand for investment property is driving price increases in multifamily as well.

The investment game has changed, in large part due to government interference, and as a result many people are shying away from the multifamily industry despite the potential lucrative returns. The key when buying is to have deep knowledge of the various submarkets in order to be able to identify the best opportunities. As a result, the market favors savvy buyers who are ready to move quickly.

About the Author: If you’re considering buying, selling or doing a 1031

Investing — continued on page 33

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31

White House Announces Executive Order on Artificial Intelligence

SPECIAL FROM THE NATIONAL APARTMENT ASSOCIATION

The order proposes increased regulation of rental housing providers.

O

n October 30, 2023, President Biden signed a wide-ranging executive order seeking to increase regulation of artificial intelligence (AI) across industries nationwide.

The President’s move broadly hopes to “ensure that America leads the way in seizing the promise and managing the risks of ” AI. Importantly, the order does not constitute immediate policy change, but rather directs agencies across the federal government to develop guidelines and frameworks.

The White House outlines areas in the executive order that will impact housing providers, including efforts to: • Ensure AI advances equity and civil rights; • Better protect Americans’ data privacy, including from the risks posed by AI; • Mitigate the harms and maximizing the benefits for American workers, intending to prevent employers from undercompensating workers, unfair

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Apartment News

application evaluations or impinging on workers’ organizing and • Promote AI innovation and competition (e.g. modernizing immigration procedures for skilled immigrants and nonimmigrants to work in the US).

Advancing Equity and Civil Rights

In the order, President Biden directs the U.S. Department of Housing and Urban Development and the Consumer Financial Protection Bureau (CFPB) to combat unlawful discrimination enabled by automated or algorithmic tools used in housing decision-making and issue guidance within 180 days of the date of the order. These actions are intended to impact the use of resident screening systems and advertising of housing and help avoid violations of federal law.

The order also encourages the Federal Housing Finance Agency and the CFPB to use their authorities to ensure that their regulated entities use appropriate AI tools, evaluate under-

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December 2023

writing models for bias or disparities affecting protected groups and automate collateral-valuation and appraisal processes to minimize bias.

Additionally, the National Apartment Association (NAA) applauds the White House in calling for a bipartisan data privacy legislation, which will promote a national standard reducing compliance costs of multi-state housing providers. The president’s action today provides another opportunity for the industry to shape the policy landscape to support valuable operational tools for housing providers to better achieve our shared goals of increasing the availability of housing.

NAA continues its advocacy to ensure the voice of the rental housing industry is represented as federal regulators contemplate policy changes. When new federal guidance is finalized, NAA stands ready to assist its membership and affiliate network navigate any new compliance responsibilities.

Investing — continued from 30 exchange, come to one of our FREE Seminars to learn top industry strategies. To reserve your seat, text me at 714.330.9999 or email InvestingInTheOC@gmail.com.

I’m Mercedes Shaffer, a multifamily and commercial real estate agent with Coldwell Banker Realty, helping you build wealth one door at a time. DRE 02114448

When it’s time to buy washers & dryers,

think outside the box.

Catch Me — continued from 28 pet fees and rent or work around a community’s restricted list.

“We’ll see the same doctor letters over and over on these requests, which indicates that people are getting their information online rather than directly from their medical provider,” says Stephanie Thornberg, Vice President of Avenue5 Residential. “It’s something we’re going to have to address as it becomes more and more popular.”

Thornberg recommends that operators closely study the HUD guidelines on assistance animals so that teams are well-versed on the questions they can ask and the additional nuances.

Operators can also consider removing verification tasks from onsite teams by partnering with a service that can effectively handle them, she said. And whether handling onsite or outsourcing, teams should always treat the requests as valid until proven otherwise.

“Always start from a place of ‘yes’ with accommodation animal requests,” Thornberg says. “It will save you a fair housing complaint, which can be something of a time suck and is so unnecessary.”

Because of what it offers, the apartment sector will always be ripe for fraud attempts. That’s not even considering potential employee fraud, such as embezzlement, timecard manipulation or collusion with suppliers. But the industry is blessed with increasingly sophisticated resources to fight fire with fire and must continue to stop bad actors in their tracks.

About the Author: Paul Willis is a Content Director for LinnellTaylor Marketing.

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35

Death in the Rental Unit and More.

What You Need to Know and Do. Have you had a death in one of your rental units? Are you dealing with an extreme hoarding situation? Are pet odors causing major problems? Are there other unhygienic activities and conditions impacting your rental community?

Find out how to correctly—and safely—clean up after any number of distasteful, traumatic, potentially hazardous, and even deadly situations.

Topics will include: • Natural Deaths, Suicides & Homicides—how and where to begin.

• Crime Scene Cleaners—what you need to know and what you need to ask.

• Do It Yourself?—what you should and should not attempt to clean up.

• Blood—tips for safe and effective clean up.

• Odors—pets, dead animals, smoke, cooking, and more.

• Animals—dealing with carcasses, rodent droppings, urine, feces, and more.

• Questions & Answers

• Bio-Hazards—what are they and how you should handle them?

Instructor:

Date: Time: Location: Cost:

Tuesday, January 30, 2024 10 a.m.

Zoom Webinar $15

Register at www.AAOC.com Alan L. Cohen CEO/Owner, Bio SoCal 36

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Zoom Link to be Provided Upon Registration. *Please be advised, this discussion topic and some of the images that will be shown are graphic.

December 2023

December 2023

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37

Human Trafficking: How to Identify the Signs and Take Action.

No community is immune to human trafficking and it often hides in plain sight. Labor trafficking victims can be found working as domestic servants inside private homes or businesses, and the commercial sex trade can be found both in public spaces as well as online, with encounters occurring in hotels/motels, massage parlors, and residential brothels in any neighborhood. It could be happening right under your nose—in your own rental community.

January is Human Trafficking Awareness Month. This webinar will help rental housing providers gain a deeper understanding of the complexities of this modern-day slavery and the vital role they can play in raising awareness and helping stop these crimes.

Topics will include: • What is human trafficking

• Human trafficking in Orange County

• Indicators for human trafficking

• How to report suspicious activity

• Human trafficking offender/victimology

Presenter:

Date: Time: Location: Cost:

Corrine St. Thomas

Tactical Analysis Unit Supervisor Orange County Intelligence Assessment Center 38

Apartment News

www.aaoc.com

Tuesday, January 16, 2024 10 a.m.

Zoom Webinar Free

Register at www.AAOC.com Zoom link will be provided upon registration.

December 2023

CAREER CENTER AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent.

Employers can post job openings, view resumes, and pre-screen candidates.

Job seekers can search job openings, create alerts, post resumes, and apply online.

The AAOC Multifamily Career Center features: Relevant, industry-specific job postings that will reach desired audiences Email notifications directly to employers’ and candidates’ inboxes Easy to use, web-based interface Competitive job posting rates for AAOC members and non-members

www.AAOC.com (714) 245-9500

info@aaoc.com

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December 2023

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41

New AAOC Operational Forms for 2024…

Learn How and When to Use Them.

AAOC will be introducing new and updated operational forms throughout 2024. The first of the forms will be available at the start of the year.

This webinar will present you with important information and instruction for correctly selecting, completing, and serving these forms. Remember that even seemingly minor errors, omissions, and oversights can cost you valuable time and money in court.

Eliminate any confusion and uncertainty, and have your questions answered, so you can use these new forms with confidence.

New Operational Forms to be Discussed: • New Lease Agreement • • • •

New Three-Day Notice to Pay Rent or 30-Day Notice to Surrender Possession (Premises Subject to CARES Act) New Three-Day Notice to Perform Covenants or 30-Day Notice to Quit New Three-Day Notice to Perform Covenants or Quit New Three-Day Notice to Surrender Possession

Presenters:

Date:

Thursday, January 11, 2024 Time: 6 p.m.

Location: Zoom Webinar Cost: $25

Michael Brennan Brennan Law Firm 42

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Ron Kingston AAOC State Legislative Advocate

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Register at www.AAOC.com Zoom link will be provided upon registration.

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California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721 Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker: Michelle Durey RMO, Zebra Construction, Inc.

Topics will include: • Background of SB 721 • Causes of structural damage • Regulatory oversight of the inspections and repairs • Cost of compliance & the time involved • Next steps for rental housing providers

Date: Wednesday, January 17, 2024 Time: 1:00 p.m.

Location: AAOC Office 525 Cabrillo Park Dr. #125 Santa Ana, CA 92701 Cost: $20 members $45 non-members

Register at www.AAOC.com 44

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45

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

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– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

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47

SUPPLIER CORNER TheGuarantors Seven years ago, we went doorto-door pitching our first rent coverage product to real estate operators across New York City with the goal of protecting operators against losses from rent defaults, vacancies, holdovers, and damages. Most initially passed, questioning our ability to secure their billion-dollar rent rolls. Finally, one of the largest privately held real estate investment companies in the world allowed us to guarantee their new lease up — a 1,175unit luxury rental property in midtown Manhattan. That changed everything.

Today, TheGuarantors is available in over 1.5 million rental homes across the country. We’re backed by multiple A-rated insurance carriers and employ 200 people in eight countries around the world building the next generation of rent and deposit protection products.

Not all other players in the industry have been so fortunate. Many companies around us are shrinking in size.

Rounds of layoffs, followed by heartfelt LinkedIn appeals by

the newly unemployed, are all too common. Dedicated employees find themselves on the losing team in someone else’s game.

Our team is seasoned enough to know that when there is growth, there will always be decline, and we have planned and plotted for this possibility. Our mission to improve rental affordability and accessibility for millions of renters across the U.S. depends on our longevity.

In these uncertain times, when 8 million Americans are late on their rent and no one knows what lies ahead — we’re committed to making your work a little easier. And today, and down the line, you can count on us to be here for you.

For more information about TheGuarantors, visit www. theguarantors.com.

With gratitude and optimism, Julien Bonneville CEO, TheGuarantors Bob Schmidt CRO, TheGuarantors

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720

(562) 430-3588

Fax (562) 430-0693

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

48

Apartment News

www.aaoc.com

December 2023

www.rayrobertsrealty.com

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Apartment Association of Orange County’s

Supplier Directory

(Please see Supplier Contact Index for contact information) Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal S-Team Turn Overs

R&B Wholesale Distributors, Inc. Western State Design, Inc.

TASORO The Door & Window Company

Access Control Solutions

Asbestos

Carpentry

BMS CAT of Southern California LLC FIRST ONSITE Restoration Restoration Management Company

AMS Construction Buffalo Maintenance, Inc.

Asphalt Sales & Service Oliver Mahon Asphalt

KJ Carpet Wholesale R&B Wholesale Distributors, Inc.

Attorneys

Cleaning Service

AWB Law, P.C. Baker Law Group Brennan Law Firm Duringer Law Group, PLC Fisher & Phillips The Karlin Law Firm Kimball, Tirey & St. John LLP Newmeyer & Dillion, LLP Schiff & Shelton Wesierski & Zurek LLP, Lawyers

Bio-One of Orange Crown Building Services Inc. Molly Maid of Irvine and Saddleback, and Temecula Valley Titanium Restoration Services Company

A.S. Wise, Inc. ADT Multifamily

Accounting Services AllView Real Estate Clarion Management, Inc.

Accounting Software Entrata MRI Software Yardi Systems Inc.

Answering Service Anyone Home Entrata

Apartment Building Inspection Deck Inspectors Inc. DTS Pacific LLC Green Home Solutions TrueEnviro Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Effortless Ads The Mogharebi Group Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com Intellirent Rent.

The Mogharebi Group Zillow Rentals

Apartment/Student Housing

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration OC Professional Maintenance Team S-Team Turn Overs Surface Experts of South Irvine TASORO Restoration Services Company

Boiler Systems DCM Services, Inc H2O Heating Pros, Inc. Ironwood Plumbing, Inc. Spicer Mechanical Streamline Repipe and Plumbing Inc. Water Heater Man, Inc. Western State Design, Inc.

Colliers International Kairos Investment Management Company LaundryUp The Mogharebi Group Restoration Services Company Vesync

Building Products

Appliances Sales, Service & Leasing

Buffalo Maintenance, Inc. KJ Carpet Wholesale S M Painting Corp.

S-Team Turn Overs Surface Experts of South Irvine

ACE Commercial Laundry Equipment, Inc. Discount Appliance Guys Expressions Home Gallery National Service Company

Schluter Systems

Buying Group OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

December 2023

Carpet Sales & Service

Collections CollectTech Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP National Credit Systems

Communications 3CS InfoSystems Cox Communications MRI Software

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. Precision Concrete Cutting Oliver Mahon Asphalt

Construction Alpha Structural Inc. AMS Construction Angelo Termite and Construction Aquinas HVAC Baldwin Construction BELFOR Property Restoration Buffalo Maintenance, Inc. CAMP Construction Services DTS Pacific LLC EEEadvisor Ingersoll Rand KD Electric Company OC Professional Maintenance Team Optimum Seismic, Inc. PyroComm Systems, Inc. Schluter Systems

Supplier Directory — continued on page 50

www.aaoc.com

Apartment News

49

Supplier Directory

Electrical

Garage Doors Mesa Artificial Turf/Garage Doors

Construction (Continued)

Access Electrical & Lighting CCS Facility Services Electric Medics KD Electric Company

continued from page 49

Southern Cross Property Consultants Specialty AC Heat TASORO Zebra Construction Inc.

Energy Management

Consulting 3CS InfoSystems Colliers International DG Realty Advisors, Inc. DTS Pacific LLC Insperity Intersolutions — Property Management Staffing Specialists Investment Capital Real Estate Section 8 Management Southern Cross Property Consultants

Armada Power GoPowerEV Pearlx Yardi Systems Inc.

Environmental Consulting & Training American Environmental Specialists, Inc. American Environmental Specialists, Inc. Bio-One of Orange BMS CAT of Southern California LLC Green Home Solutions TrueEnviro Restoration Management Company Strategic Sanitation Services

Content Restoration

Escrow

AMS Construction Green Home Solutions TrueEnviro

Genesis Bank

Estate Planning

Contract Services

Exchange Resources, Inc. New York Life Kimball, Tirey & St. John LLP

CAMP Construction Services

Countertops Buffalo Maintenance, Inc. California Bath Restoration KJ Carpet Wholesale Surface Experts of South Irvine TASORO Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction EEEadvisor McCarthy Roofing WICR Waterproofing & Decking

Drain Cleaning

Fencing & Gates Buffalo Maintenance, Inc.

Financial Planning New York Life

Fire Safety Black Bird Fire Protection, Inc. Bob Peters Fire Protection FireAvert, LLC

Fire & Flood Restoration

Apex Window Décor R&B Wholesale Distributors, Inc.

BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Bob Peters Fire Protection CCS Facility Services Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company

Drug & Alcohol Testing

Fitness Equipment

Resident IQ TAG / AMS, Inc.

Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Dryer Vent & Duct Cleaning

Flooring

Aquinas HVAC Crown Building Services Inc. Dryer Vent Wizard of Chino Hills, Ontario & Corona Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Specialty AC Heat

KJ Carpet Wholesale Orion DCP Inc. Surface Experts of South Irvine TASORO Urban Surfaces

Electric Vehicle Products & Services

Furnaces

Access Electrical & Lighting KD Electric Company REVS (Refuel Electric Vehicle Solutions)

Specialty AC Heat

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right!

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

50

Apartment News

Furniture/Furniture Rental AFR Furniture Rental CORT Furniture Rental

www.aaoc.com

December 2023

General Contractor Alpha Structural Inc. Angelo Termite and Construction Baldwin Construction BELFOR Property Restoration BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Buffalo Maintenance, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration OC Professional Maintenance Team PRC Restoration S M Painting Corp.

Western State Design, Inc. Zebra Construction Inc.

Handyman Buffalo Maintenance, Inc. OC Professional Maintenance Team S M Painting Corp.

Heating & Air Conditioning Aquinas HVAC CCS Facility Services Expressions Home Gallery Ingersoll Rand OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance AssuredPartners Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency ISU — The Olson Duncan Agency Navion Insurance Associates, Inc New York Life NFP Property & Casualty Prendiville Insurance Agency Rey Insurance Services, Inc. TheGuarantors

Internet Services 3CS InfoSystems Apartment SEO apartments.com CitySide Networks, LLC Cox Communications Google Fiber Rent.

Inspections Bob Peters Fire Protection EEEadvisor Southern Cross Property Consultants Zebra Construction Inc.

Investments

WICR Waterproofing & Decking

American 1031 Carlyle CFG Investments, Inc. Exchange Resources, Inc. Kay Properties & Investments Company LordCap Green Morgan Skendarian Investment Real Estate Group New York Life

Marketing Clarion Management, Inc. Effortless Ads Intellirent Zumper

SmartFaucets Streamline Repipe and Plumbing Inc. Total Rooter & Plumbing Water Heater Warehouse

Pool & Spa Service & Repair Pacific Coast Commercial Pool Service

Mold Remediation

Power/Pressure Washing

American Environmental Specialists, Inc. BELFOR Property Restoration Bio-One of Orange BMS CAT of Southern California LLC FIRST ONSITE Restoration Green Home Solutions TrueEnviro Precision Environmental

Crown Building Services Inc.

Moving & Mobile Storage

FPK Security

PODS For Business

Products

Multi-Family Advisory Services

TheGuarantors

BrightView Landscape Services, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

California Energy-Smart Homes DG Realty Advisors, Inc. DTS Pacific LLC Exchange Resources, Inc. The Mogharebi Group

Property Management

Laundry Equipment & Services

Odor Removal

Janitorial CCS Facility Services Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems

Landscapes/Hardscapes

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Landcare Logic National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems Western State Design, Inc.

Lending Institutions CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Genesis Bank Torrey Pines Bank

Lighting

FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service Behr Paint Dunn-Edwards Corporation EmpireWorks Reconstruction and Painting OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

S-Team Turn Overs West Coast Drywall & Paint

KD Electric Company

Parking

Magnesite Repairs

Reliant Parking Solutions, LLC Zebra Construction Inc.

Buffalo Maintenance, Inc.

Mailboxes Mailboxes R Us

Maintenance, Repairs, Products ADT Multifamily Aquinas HVAC BG Multifamily Buffalo Maintenance, Inc. CCS Facility Services Clarion Management, Inc. Evolution Building Efficiency GQ Landscape Care, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team Specialty AC Heat

Pest Control Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

Pipe Restoration Plumb It Right!

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Plumb It Right!

R&B Wholesale Distributors, Inc. Repipe Specialists, Inc Schluter Systems

December 2023

Private Security Defense International Corporation FPK Security Signal of OC/SD

Private Investigations

AIM Properties Allen Properties AllView Real Estate API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group Fairgrove Property Management Intersolutions — Property Management Staffing Specialists JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons

Property Management Software Anyone Home Appfolio, Inc. Entrata Luminous MRI Software Reliant Parking Solutions, LLC Rentler Resident IQ Snappt Inc. Vesync Yardi Systems Inc.

Property Management Staffing & Training Approved Real Estate BG Multifamily Multi Team Services

Supplier Directory — continued on page 52

www.aaoc.com

Apartment News

51

Supplier Directory continued from page 51

Property Management Staffing & Training (Cont’d) NPM Staffing an InterSolutions Company Section 8 Management The Liberty Group

Resident Services Entrata

Rain Gutters

Real Estate/Investments AllView Real Estate Carlyle CFG Investments, Inc. CBRE Multifamily SoCal — Dan Blackwell & Team Colliers International DG Realty Advisors, Inc. DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) Section 8 Management SVN / Vanguard — Cameron Irons

Real Estate Broker AllView Real Estate CBRE Multifamily SoCal — Dan Blackwell & Team DG Realty Advisors, Inc. KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company The Mogharebi Group

Reconstruction AMS Construction Baldwin Construction BELFOR Property Restoration DTS Pacific LLC EmpireWorks Reconstruction and Painting JKJ Plus One, Inc Orion DCP Inc. Precision Environmental S-Team Turn Overs Southern Cross Property Consultants WICR Waterproofing & Decking Strategic Sanitation Services

Rent Payment System MRI Software Resident IQ Section 8 Management

Resident Screening AllView Real Estate Intellirent MRI Software

52

Apartment News

Training Clarion Management, Inc. Section 8 Management

Trash Services Strategic Sanitation Services Valet Living

Tree Service

Roofing

Argos Homes Systems McCarthy Roofing

Recycling

Rentler Resident IQ SafeRent Solutions Snappt Inc. Yardi Systems Inc.

AMS Construction CAMP Construction Services Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services ADT Multifamily California Safety Agency Defense International Corporation FPK Security Securitas Security Services USA Signal of OC/SD Snappt Inc. USGI — Upland Group Vesync

David’s Tree Service, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Google Fiber Livable Multifamily Utility Company Resident IQ Southern California Edison-Multi Family Program

Video Commercials Intersolutions — Property Management Staffing Specialists NPM Staffing an InterSolutions Company

Seismic Retrofitting & Engineering

Video Surveillance

Alpha Structural Inc. Optimum Seismic, Inc.

Assure by Remote Ally

Water Heaters

Service and Leasing

California Rooter & Plumbing DCM Services, Inc H2O Heating Pros, Inc. R&B Wholesale Distributors, Inc. Specialty AC Heat Total Rooter & Plumbing Water Heater Man, Inc. Water Heater Warehouse Water Heaters Only Inc.

Snappt Inc. TheGuarantors

Solar Thermal Pearlx

Staffing Service Approved Real Estate BG Multifamily InterLink Multifamily Staffing Intersolutions — Property Management Staffing Specialists

Surface Restoration AMS Construction Surface Experts of South Irvine

Sustainability/Green Energy California Energy-Smart Homes Green Home Solutions TrueEnviro Optima Pearlx

Waterproofing AMS Construction S M Painting Corp.

Schluter Systems WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration Precision Environmental Restoration Management Company

Website Development/Online Advertising

Tax Planning

Apartment SEO

Exchange Resources, Inc.

Windows & Doors

Telecommunications

Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company

CitySide Networks, LLC Cox Communications

Towing Dedicated Transportation Services Knight Towing Professional Towing LLC TO’ and MO’ Towing

www.aaoc.com

December 2023

Apartment Association of Orange County’s

Supplier Contact Index (Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3CS InfoSystems Chris Counts 23450 Piedras Road Perris, CA 92570 (951) 990-9721 chris@3cs.net A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily Joseph Knaack 100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

DO YOU KNOW...

AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

www.AAOC.com

Property Management Services/Investments.

AllView Real Estate Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Supplier Contact Index — continued on page 54

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Chip Ahlswede at (714) 245-9500 or chip@aaoc.com.

Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

Call 714-966-3000 today!

Smart choices last a lifetime.

December 2023

www.aaoc.com

Apartment News

53

Supplier Contact Index —

Approved Real Estate Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com Aquinas HVAC Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

continued from page 53

Alpha Structural Inc. Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 68 for the location of our ad.

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 68 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

Armada Power Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com AssuredPartners Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com AWB Law, P.C. Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com Baker Law Group John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

Apartment News

www.aaoc.com

See the Advertisers Index on Page 68 for the location of our ad.

Brian Berg Insurance Services, Inc. Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393 Brian@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Supplier Contact Index — continued on page 56

See the Advertisers Index on Page 68 for the location of our ad.

54

BELFOR Property Restoration Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com BG Multifamily Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com Bio-One of Orange Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contractors, LLC Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933 Stefanie.koslosky@goblusky.com BMS CAT of Southern California LLC Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com Bob Peters Fire Protection Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com Brennan Law Firm Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

December 2023

California

LICENSE #703820

Rooter & Plumbing Inc.

Servicing all of Orange County And surrounding Areas

*Account Price

Regular Price

Drains: Kitchen, Lavy, Tub, Laundry, Toilet Auger .................... $87.50 .......................... $119.50 BASIC SERVICE CALL .............................................................................................. $87.50 .......................... $119.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' .................................................... $97.50 .......................... $129.50 SLAB LEAK** Locate, Excavate, Repair, Back Fill & Concrete Patch .......................... $895.00 ...................... $1250.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Gas & Water Leak Detection — Water Heater Installation Video Sewer Inspection — Hydro-jetting Backflow Service & Testing

WATER & GAS REPIPING 3 Convenient ways to order service request: Call, Fax or email for same day service if order before 2 pm.

• Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

calrooter@yahoo.com 949-222-2202 • 714-505-0577 Fax 949-222-0214 * M – F 8:00 am – 5:00 pm ** Direct access, copper plumbing.

Call regarding Overtime & After hours rates

Se Habla Español

Prices subject to change without notice

See us on line at: www.calrooter.com December 2023

www.aaoc.com

Apartment News

55

Supplier Contact Index — continued from page 54

California Energy-Smart Homes Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935 caenergysmarthomes@trccompanies.com California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CAMP Construction Services Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com Carlyle Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 68 for the location of our ad.

CCS Facility Services Julie Randall 3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079 jrandall@ccsbts.com CFG Investments, Inc. Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citizens Business Bank Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com CitySide Networks, LLC Mike Gourzis 100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

56

Apartment News

CollectTech Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com CORT Furniture Rental Karie Talke 2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David’s Tree Service, Inc. Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345 Jay@davidstreeservice.com—info@davidstreeservice.com DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Deck Inspectors Inc. David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489 Deck-Inspector@deckinspectors.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

www.aaoc.com

Defense International Corporation Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com DG Realty Advisors, Inc. Tim Gorman — tim@dgrealtyadvisors.com 272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com Discount Appliance Guys Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408 frank@discountapplianceguys.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com DTS Pacific LLC Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Dunn-Edwards Corporation Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

Supplier Contact Index — continued on page 58

December 2023

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371 | www.BuffaloMaintenance.com Licensed & Insured, CA LIC# 1010967

December 2023

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EEEadvisor Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com Effortless Ads Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com Electric Medics Mike Parks 28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Entrata Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Exchange Resources, Inc. Franck Bideau PO BOX 837 Huntington Beach, CA 92648 (949) 508-9827 Fbideau@Exchangeresources.net — http://exchangeresources.net Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Fairgrove Property Management Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad.

FireAvert, LLC Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com FIRST ONSITE Restoration Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com Genesis Bank Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com Google Fiber Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com GoPowerEV Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

GQ Landscape Care, Inc. Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 68 for the location of our ad.

H2O Heating Pros, Inc. Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insperity Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com Intersolutions — Property Management Staffing Specialists Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Supplier Contact Index — continued on page 60

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December 2023

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Investing in The OC Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

JKJ Plus One, Inc Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092 cassandra@casstorres.com

JLE Property Management Denise Arredondo 700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

The Karlin Law Firm Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283 Scott@Karlinlaw.com — Mike@Karlinlaw.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

See the Advertisers Index on Page 68 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

Kimball, Tirey & St. John LLP Michael Chen 2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585 Michael.Chen@kts-law.com KJ Carpet Wholesale Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com Knight Towing Frank Mora 1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975 sales@knightstotherescue.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com

Sondance Painting

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

714-640-0699 | 562-656-6517 60

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NEAT, FAST, HONEST

December 2023

LIC. #828563

949-472-7516

Landcare Logic Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Molly Maid of Irvine and Saddleback, and Temecula Valley Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

MRI Software Mary Greene 28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com Multifamily Utility Company Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com

Supplier Contact Index — continued on page 62

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

LordCap Green Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com Mailboxes R Us Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779 tony@hillcrestconstruction.com ManageMowed Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019 Chris.M@ManageMowed.com Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Mariposa Landscapes, Inc. Larry Rudd 1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com See the Advertisers Index on Page 68 for the location of our ad.

Mesa Garage Doors Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com

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Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com National Credit Systems Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com National Service Company Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com New York Life Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com NFP Property & Casualty Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com OMNIA Partners, Multifamily Housing Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 68 for the location of our ad.

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com Orion DCP Inc. Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com Pacific Coast Commercial Pool Service Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com PK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com Plumb It Right!

Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PODS For Business Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com Prendiville Insurance Agency Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com Promaxima Strength & Conditioning Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

Supplier Contact Index — continued on page 64

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December 2023

Accelerate Your Leasing NAA Click & Lease is an online leasing tool designed to enhance compliance and accelerate the leasing process. NAA Click & Lease combines legal expertise with easy-to-use technology.

We Put Ease in Leasing Features Compliant Documents

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Lease forms are automatically updated through an annual review process, and are reviewed for compliance with landlordtenant laws and regulations at the local, state and national levels.

Add custom documents or language within documents, and configure your lease package to have the documents and information you want in your preferred order.

Litigation Defender Insurance Triggered whenever a resident challenges a provision of the NAA Click & Lease Form.

(Contact NAA for Terms and Conditions.)

PMS Integration The multi-user platform integrates with most property management software.

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naahq.org/lease

Simple Application A simple, online rental application helps keep information in one place and optimizes the application process for prospective residents.

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NAA Click & Lease technology provided by

December 2023

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Supplier Contact Index — continued from page 62

PyroComm Systems, Inc. Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

Reliant Parking Solutions, LLC Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com Rent.

Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com Repipe Specialists, Inc Daniel Johnston 245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com Resident IQ Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408 mlopez@rmc.com — www.rmc.com

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REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588 See the Advertisers Index on Page 68 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

S-Team Turn Overs Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com Section 8 Management Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com

www.aaoc.com

December 2023

Securitas Security Services USA Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com Signal of OC/SD Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com SmartFaucets Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com Southern California Edison-Multi Family Program Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com Southern Cross Property Consultants Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com Specialty AC Heat Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Streamline Repipe and Plumbing Inc. Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737 streamlinerepipex@gmail.com Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com TASORO Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/ The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com TheGuarantors Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com We provide apartment property management in Southern California.

The Mogharebi Group Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Torrey Pines Bank Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com Total Rooter & Plumbing 7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Urban Surfaces Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Yardi Systems Inc. Brigitta Eggelston 430 S Fairview Ave Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd.

Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989 info@zebraconstruct.com Zillow Rentals Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com — https://thewaterheaterwarehouse.com/ Water Heaters Only Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com Western State Design, Inc. Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

December 2023

Do you know…

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www.aaoc.com

Apartment News

65

ADVERTISERS’ INDEX

Category

See page 68 for alphabetical listings

FENCING & GATES

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc.................................17, 57

California Rooter & Plumbing................................55

OC Professional Maintenance Team...................61

EZ Drain & Plumbing.................................................60

FLOORING, REPAIRS, TILE

APPLIANCES—REPAIRS, PARTS, RENTALS

CONCRETE MAINTENANCE & REPAIR

Lin-Ed’s Appliance Service & Repair...................64

Buffalo Maintenance, Inc.................................17, 57

Buffalo Maintenance, Inc.................................17, 57

C & C Paving Company, Inc....................................48

Carpet Crafts.................................................................27

CONSTRUCTION

Floor & Decor................................................................57

ORCO Apartment Supply........................................41 R&B Wholesale Distributors, Inc. .......Back Cover

Buffalo Maintenance, Inc.................................17, 57 ASPHALT SALES & SERVICE

C & C Paving Company, Inc....................................48

WATERPROOFING

INSURANCE

Farmers Insurance — Theresa Simes Agency.............................................53

Buffalo Maintenance, Inc.................................17, 57

KITCHEN RENOVATIONS

Rash Yambo Decking & Stairs...............................62 OC Professional Maintenance Team...................61 DOORS, WINDOWS

Aarow Drain & Plumbing........................................47

Master Plumber.............................................................4

South Coast Real Estate & Property Mgmt......11

LENDING

Bona Fide Mortgage..................................................47 DRAPERIES/BLINDS/WINDOW COVERINGS

Apex Window Decor.................................................68

Genesis Bank...................................................................7

Buffalo Maintenance, Inc.................................17, 57

R&B Wholesale Distributors, Inc. .......Back Cover

MAIL BOXES

CARPENTRY

DRYWALL

ORCO Apartment Supply........................................41

OC Professional Maintenance Team...................61

R&B Wholesale Distributors, Inc. .......Back Cover

CARPETS

MAINTENANCE, REPAIRS, PRODUCTS

Optimum Seismic.......................................................35

Buffalo Maintenance, Inc.................................17, 57 OC Professional Maintenance Team...................61

ELECTRICAL

Buffalo Maintenance, Inc.................................17, 57

R&B Wholesale Distributors, Inc. .......Back Cover

COIN-OPERATED LAUNDRY EQUIPMENT

Electric Medics Electrical Repair.........................10

MOLD REMEDIATION

OC Professional Maintenance Team...................61

ROOFING

American Environmental Specialists..................68

Royal Roofing................................................................21 UTILITY BILLING

Livable..............................................................................59 Southern California Regional Energy Network....................................................39 WATER HEATERS

ENVIRONMENTAL SERVICES

American Environmental Specialists..................68 Wash.com Machine Sales.......................................33

W. R. Gorman................................................................58

OC Professional Maintenance Team...................61

R&B Wholesale Distributors, Inc. .......Back Cover

National Service...........................................................15

Advisors — Jon Davis/Jay No.........................29

McCarthy Roofing.......................................................46

EARTHQUAKE RETROFITTING

ACE Commerical Laundry Equipment, Inc......31

SVN | Vanguard Commercial Real Estate

Guardian Roofs.............................................. Insert, 26

Sondance Painting.....................................................60

ORCO Apartment Supply........................................41

CBRE...................................Insert, Inside Front Cover

Kay Properties and Investments LLC..................43

Master Plumber.............................................................4

Carpet Crafts.................................................................27

REAL ESTATE INVESTMENTS

California Rooter & Plumbing................................55

California Rooter & Plumbing................................55

Buffalo Maintenance, Inc.................................17, 57

Argos Home Systems................................................48

DRAINS

Buffalo Maintenance, Inc.................................17, 57

CABINETS/REFINISHING

RAIN GUTTERS

DG Realty Advisors.....................................................11

OC Professional Maintenance Team...................61

Apex Window Decor.................................................68

Roberts Management & Investments...............48

LEAK DETECTION

BATHROOM RENOVATIONS

BLINDS

JLE Property Management Inc.............................45 Pennfield Paralegal Servies.....................................47

DECK COATINGS, MAGNESITE REPAIRS,

OC Professional Maintenance Team...................61

Total Rooter & Plumbing.........................................22 PROPERTY MANAGEMENT

COUNTERTOPS

Baker Law Group.........................................................58

Pennfield Paralegal Servies.....................................47

ORCO Apartment Supply........................................41

Buffalo Maintenance, Inc.................................17, 57

Buffalo Maintenance, Inc.................................17, 57

Brennan Law Firm.........................................................2

OC Professional Maintenance Team...................61

HANDYMAN

EM SoCal Engineering..............................................37

ATTORNEYS

Block & Associates......................Inside Back Cover

Master Plumber.............................................................4

EVICTIONS

PAINT SALES & SERVICE

H2O Heating Pros.........................................................4

OC Professional Maintenance Team...................61

ORCO Apartment Supply........................................51

COLLECTIONS

Block & Associates......................Inside Back Cover

Rash Yambo Decking & Stairs...............................32

WINDOWS

Block & Associates......................Inside Back Cover

Pennfield Paralegal Servies.....................................47

Sondance Painting.....................................................60

OC Professional Maintenance Team...................61

66

Apartment News

www.aaoc.com

December 2023

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Apartment News

67

ADVERTISERS’ INDEX

Alphabetical

National Service..............................................................15

See page 66 for category listings

OC Professional Maintenance Team......................61

Aarow Drain & Plumbing...........................................47

DG Realty Advisors........................................................11

Optimum Seismic..........................................................35

ACE Commerical Laundry Equipment, Inc.........31

Electric Medics Electrical Repair............................10

ORCO Apartment Supply...........................................41

American Environmental Specialists.....................68

EM SoCal Engineering.................................................37

Apex Window Decor....................................................68

EZ Drain & Plumbing....................................................60

Argos Home Systems...................................................48

Farmers Insurance — Theresa Simes Agency....53

Baker Law Group............................................................58

Genesis Bank......................................................................7

Block & Associates.........................Inside Back Cover

Guardian Roofs................................................. Insert, 26

Bona Fide Mortgage.....................................................47

H2O Heating Pros............................................................4

Brennan Law Firm............................................................2

JLE Property Management Inc................................45

Buffalo Maintenance, Inc....................................17, 57

Kay Properties and Investments LLC.....................43

C & C Paving Company, Inc.......................................48

Lin-Ed’s Appliance Service & Repair......................64

Advisors — Jon Davis/Jay No............................29

California Rooter & Plumbing...................................55

Livable.................................................................................59

Total Rooter & Plumbing............................................22

Carpet Crafts....................................................................27

Master Plumber................................................................4

Wash.com Machine Sales..........................................33

CBRE......................................Insert, Inside Front Cover

McCarthy Roofing..........................................................46

WelcomeHomeOC........................................................40

Pennfield Paralegal Servies........................................47 Rash Yambo Decking & Stairs..................................62 R&B Wholesale Distributors, Inc. ..........Back Cover Roberts Management & Investments..................48 Royal Roofing...................................................................21 Sondance Painting........................................................60 SVN | Vanguard Commercial Real Estate

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Apartment News

www.aaoc.com

December 2023

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