November 2019 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LIX

• November 2019

Protect Your Investment.

Be Proactive.

Manage The Risks.

See Pages 20, 22 and 37

In this issue The Many Cost Benefits of Earthquake Retrofits ....................................... 20 Risk Management 101, Part One.............................................................. 22 AAOC Angels Night & Tailgate Recap......................................................... 24 September General Membership Meeting Recap...................................... 28 AAOC’s Multifamily Mingle Recap............................................................. 34 Welcome Home: Join United to End Homelessness’ Welcome Home OC Network to help End Homelessness in Orange County......................... 38 Viewing Your Property Condition from a Financial Perspective................. 46

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Apartment News The Resources You Want — The Representation You Need — Since 1961

aaoc.com

•

VOL. LIX

•

November 2019

Contents AAOC Education & Events

Departments

5 General Membership Meeting New Location

4 President’s Message — National Rent Control Under “Place to Prosper Act”

19 AAOC Holiday Cruise 22 Multifamily Mingle 37 Earthquake Vulnerability & Retrofitting 101

6 Executive Director’s Message — Preparing for Battle in 2020

40 AAOC’s Legal and Operational Forms

8 Sacramento Report — The Future of Housing: When Rental Owners & Politicians Work Together

Features

10 Orange County Legislative Watch — Mopping Up After AB 1482 and Preparing for the 2020 Election Cycle

20 The Many Cost Benefits of Earthquake Retrofits

12 Legal Corner

By Ali Sahabi

22 Risk Management 101, Part One

By Eric D. Jarvis

2 4 AAOC Angels Night & Tailgate Recap 28 September General Membership Meeting Recap 34 AAOC’s Multifamily Mingle Recap 38 Welcome Home: Join United to End Homelessness’ Welcome Home OC Network to Help End Homelessness in Orange County 46 Viewing Your Property Condition from a Financial Perspective By Timothy Gorman

16 Dear Maintenance Men 48 The Benefits of AAOC Membership 49 Welcome New Members 50 PSC Corner — AppFolio Property Manager/ AMS Construction & Roofing Division 51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical 72 Rental Housing Retrospect — Protect Your Investment

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2019 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

November 2019

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CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President John Tomlinson First Vice President Alan Dauger n Second Vice President Rick Roshan n Vice President Legislative Council Nicholas Dunlap n Treasurer Nick Lieberman n Secretary Frank Alvarez n Sergeant at Arms Stephen C. Duringer, Esq. n Immediate Past President Nicholas Dunlap n n

Directors n n n n

Julia Araiza Vicki Binford Randy Combs Laurel Dial

n n n

Marie Kaplan Craig Kirkpatrick Nathan Poth

Directors Emeriti n n n n n

Ronald Berg David A. Cossaboom Jerry L’Ecuyer William R. Gorman Larry L. Lollman

n n n n

Ray Maggi Robert C. Shaw Robert B. Thompson Dean Zarkos

NOVEMBER 6 - Workplace Harassment Training Wednesday, 8:30–11:00 am, AAOC Offices 7 - Certified Rental Housing Provider Week 10 Thursday, 8:30 am–12:30 pm, AAOC Offices 12 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 14 - Certified Rental Housing Provider Week 11 Thursday, 8:30 am–12:30 pm, AAOC Offices 14 - Multi-Family Mingle Thursday, 5:30–8:00 pm, Aqua Lounge, Fashion Island Hotel (See Page 22) 19 - Earthquake Vulnerability & Retrofitting Workshop Tuesday, 11:30 am–1:30 pm, AAOC Offices 28 - Thanksgiving Holiday Thursday, Office Closed 29 - Thanksgiving Holiday Friday, Office Closed

DECEMBER 10 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 17 - Holiday Cruise Tuesday, 5:30–8:00 pm, Electra Cruises (See Page 19) 24 - Christmas Holiday Tuesday, Office Closed 25 - Christmas Holiday Wednesday, Office Closed

JANUARY 1 - New Year’s Holiday Wednesday, Office Closed 21 - General Membership Meeting Tuesday, 7:00–9:00 pm, NEW LOCATION — Courtyard by Marriott (MacArthur Place, Santa Ana) 30 - Welcome Home OC Informational Workshop Thursday, 10:00–11:30 am, AAOC Offices

FEBRUARY 6 - Trade Show Exhibitor Boot Camp Thursday, 9:00–11:00 am, AAOC Offices 11 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 17 - President’s Day Holiday Monday, Office Closed 18 - General Membership Meeting Tuesday, 7:00–9:00 pm, Courtyard by Marriott (MacArthur Place, Santa Ana) 26 - Fair Housing Seminar Wednesday, 9:00 am–12:00 pm, AAOC Offices 27 - Multifamily Mingle Thursday, 5:30–8:00 pm, Location T.B.D.

November 2019

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Apartment News

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PRESIDENT’S MESSAGE B y J ohn T omlinson

National Rent Control Under “Place to Prosper Act”

W

ell, we lost the battle over AB 1482 to stop rent caps and the imposition of just cause evictions in California. Just when you thought it couldn’t get worse, think again! The nightmare of over-regulation of the rental-housing industry and landlord bashing has moved to the national stage.

New York Congressional Representative Alexandria OcasioCortez, who first caught my attention earlier this year with her anti-cattle rhetoric, blaming global warming on the cattle ranchers as part of her Green New Deal, has turned her attention to the rental-housing industry. If I didn’t have a beef with her then, I certainly do now! Just a few days ago, Rep. OcasioCortez announced her latest crusade, the “Place to Prosper Act,“ which, among other things, would place a three-percent cap on rent increases nation-wide. If you saw my President’s Message last month, you know that I stated that the five-percent benchmark in California

would most certainly be whittled down in the future to a lower number. Really?

Three percent? How can our industry weather such an assault?

A three-percent cap is absurd when you think about a few of the things that we, as landlords, are forced to absorb in our day-to-day operations. An article in the Los Angeles Times on October 3, 2019 mentioned that “Statewide reservoir water storage is 128% of average.” Well, a reasonable mind might conclude that water rates for consumers would be lowered this year. Think again. During times of drought, water agencies still raise rates, but as far as I know, do not lower them during surplus years. During the next drought in California, which is always right around the corner, water rates will surely rise more than three percent. Electricity rates for common areas increase year after year with no end in sight. For those of us in south Orange County, San Diego Gas and Electric is our service provider. You might find the following quote from a

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November 2019

press release from the Public Utilities Commission interesting. “Under SDG&E’s proposal, the electric bill for an average inland customer using 500 kWh per month would increase by $6.66 per month or 4.6 percent when compared to a 2018 bill.” Water and electricity are two common line items to our bottom line, not to mention property taxes. The next battle looming for the 2020 state legislative session and our state elections will be the dreaded Split Roll Property Tax and rollback of Proposition 13. Stay tuned!

On a positive note, please note in your calendar that AAOC’s annual Holiday Cruise will be on Tuesday, December 17. Tickets are now on sale at www.aaoc.com. And if you plan to attend, please take a moment to donate to the toy drive that we are doing in collaboration with our friends at Families Forward. On an even more positive note, AAOC’s partnership with Welcome Home OC and the United to End Homelessness initiative was well received at our September General Membership Meeting, and our first member education and engagement workshop in October was also well attended. At last count, more than a dozen of your fellow AAOC members have now signed-up as housing provider partners. Way to go, AAOC members!!!

AAOC is on the move…

New General Membership Meeting Location!

Starting in January 2020…

AAOC General Membership Meetings will be held at the Courtyard by Marriott in Santa Ana.

8 MacArthur Place, Santa Ana, CA 92707

N W

E S

November 2019

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EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

Preparing for Battle in 2020

T

he battle over rent caps and just cause evictions in AB 1482 (Chiu) may be over, but the war for the future of California’s rentalhousing industry is just getting started.

Despite the overwhelming statewide defeat of Proposition 10 last November, the California Legislature dismissed the will of the voters and this year introduced and passed AB 1482. The new law, which takes effect on January 1, 2020, is already changing the way

rental property owners and operators are planning and preparing to do rent increases, handle evictions and more.

Meanwhile, the rental-housing industry is preparing to defend itself on two fronts. Not only will it have to contend with continued legislative assaults, out of Sacramento, but it will also have another state ballot initiative that seeks to further weaken the industry and usurp more control in our business decisions.

Housing Is a Human Right, the “housing advocacy division” of AIDS Healthcare Foundation, announced last month that more than 625,000 signatures have been collected in support of qualifying its “Rental Affordability Act” initiative for the November 2020 ballot.

Signatures are still being collected to ensure enough valid signatures are collected before the December 23 circulation deadline. You may recall that this is the same organization that put Proposition 10 on the ballot in 2018.

So, what will this latest state ballot initiative seek to accomplish? According to the Secretary of State’s ballot summary, the initiative: • Amends state law to allow local governments to establish rent control on residential properties over 15 years old.

• Restricts rent increases on rentcontrolled properties to 15 percent over three years from previous tenant’s rent, in addition to any other increase allowed by local ordinance.

• Exempts individuals who own no

6

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November 2019

more than two homes from new rent-control policies.

• Provides that rent-control policies may not violate landlords’ right to a fair financial return on their property.

A news release from Housing Is a Human Right, announcing the signatures collected, also included the following quote from director René Christian Moya. “The real estate lobby might have believed that the recent passage of AB 1482 was the end of the story. They’re wrong. The time for real rent control is now.”

The rental-housing industry has a real war on its hands. It’s going to require all of us to do our part to protect and defend our interests from individuals, institutions and organizations that wish to inflict pain up on our industry and make rental property ownership and operation even more difficult.

We are now 12 months away from the November 2020 General Election. May we call upon you to assist AAOC and the greater California rental-housing industry in this fight? What resources can you contribute to help the cause?

Please start giving some thought as to how you can become personally involved in what may be the most critical political campaign for which our industry has ever engaged.

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SACRAMENTO REPORT B y R on K ingston

The Future of Housing: When Rental Owners & Politicians Work Together (Part 2 of a 3-Part Series)

W

ith hundreds of cities and counties across America trying to deal with a dearth of housing stock, public officials at all levels are getting involved. Whether these policymakers are in the early stages of debate or actually implementing changes, rental property owners are being painted as the villains. As long as that narrative continues, the one’s with the most to lose will continue to be left on the outside of the discussion; with minimal opportunity for feedback.

California Strategic Advisors has written a 3-part series that examines the future of housing and provides viable solutions to ensure rental property owners are substantial players in the process. Part 2 examines how rental owners have been advocates of tenants in the past.

Becoming a subject matter expert in California policymaking requires knowledge and experience. As we discussed in Part 1 of our 3-part series, the Legislature currently views rental owners as the villain in this grand fight to secure affordable housing for all residents. Some of that sentiment is attributed to stories of tenants being kicked out of their homes after living there for twenty years or more; a situation that cannot always be avoided.1 The other reason is due to term limits.

1 Shalby, C. (2019, May 26). 102-Year-Old Woman Faces Eviction — Here’s What People Are Saying. L.A. Times. Retrieved from https://www.latimes.com/local/lanow/ la-me-102-year-old-woman-facing-evictionsupport-20190526-story.html

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Apartment News

Legislators are turned over every 12 years, meaning that many do not know about all the positive things our owners have done to improve the lives of tenants. Remembering how we have worked with local governments and the state legislature helps equip us with the narratives that counter that sentiment.

In this column, we will focus on how rental owners have been advocates for tenants and also how some government policies have indirectly benefitted rental owners in the long-run.

Reminding our legislators of stories like AB 976 is crucial to us taking back the narrative and once again becoming a driver in this policy development.

Some contend government interference into property rights started with the landmark case of Pierson v. Post in 1805; determining whether a fox hunter’s prey constituted one’s property.2 Others would argue that government intrusion goes all the way back to the Roman empire when private property was subjected to government over-

2 Supreme Court of Judicature, “Pierson v.

Post”, 1805

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November 2019

sight.3 Regardless of when it occurred, the current overreaching oversight into rental properties is likely to continue with rental owners further losing their autonomy on how they structure their leases with tenants. The best way to combat this is reminding new legislators that rental owners have been advocates for tenants for a long time; long before they were state representatives.

Many legislators and tenants forget that one of the strongest anti-discrimination policies related to housing came about due to rental owners seeking to protect their tenants. In 2006, the City of Escondido sought to bar the renting to undocumented immigrants and demanded property owners compile information about their tenants.4 While the issue was challenged Federally, several other nearby cities began to adopt similar measures and some rental owners started screening their tenants. In fact, the City of San Bernardino overwhelmingly voted on a ballot measure banning undocumented immigrants from renting units in the county.5 Rental owners responded to this demonstrative policy by introducing and solely sponsoring AB 976, which prohibited local governments from 3 Cicero, M. T. Ancient Romans contributions to private property rights. Retrieved from http://www.libertystory.net/LSBIGSTORIES ROMANPROPERTYLAW.htm 4 Baker, K. G. (2007, April 16). Assembly Bill 976 - Judiciary Committee Analysis.

Retrieved from http://www.leginfo.ca.gov/ pub/07-08/bill/asm/ab_0951-1000/ab_976_ cfa_20070416_102543_asm_comm.html 5 Id.

banning undocumented immigrants from renting property and prohibited owners from screening and/or compiling this data.6 This law has protected millions of undocumented immigrants, and has served as a strong barrier to ICE and their often nefarious deportation tactics. The bill was strongly supported by housing advocates, the ACLU, immigration advocates, and all the groups that are currently labeling rental owners as evil landlords.

Unfortunately, none of the legislators from 2007 are still in office and the new policymakers only hear the angry outcries of labor unions and the media.

Reminding our legislators of stories like AB 976 is crucial to us taking back the narrative and once again becoming a driver in this policy development.

Government intrusion can rarely be a positive for rental owners, but a working relationship where collaboration from the onset is standard can yield amazing results. We are not the profit

driven evil scumlords the media claims, and stories like AB 976 help show our compassion and concern for our tenants.

Additionally, working on legislation to ensure every unit has basic necessities like running water, smoke detectors, and sufficient security can improve the home value, decrease insurance costs, and help keep our tenants for the longterm. While some regulations may prevent the owner from not being made financially whole, our collaboration

Legislators are turned over every 12 years, meaning that many do not know about all the positive things our owners have done to improve the lives of tenants.

can ensure the duties are shared by owners and tenants to safeguard against many of the common problems with renting to a tenant.

CopyrightŠ 2019 CalStrategic CopyrightŠ 2019 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500

6 Id.

November 2019

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ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Mopping Up After AB 1482 and Preparing for the 2020 Election Cycle

N

ational Level

The issue of rent control comes up at least once during every generation. Memories are short and economists must re-prove the fallacy of rent control about every 25 years. The current resurgence of rent control is a national phenomenon pushed by the social justice activists and progressive elected officials across the country as a “solution” to a housing crisis. At a recent National Apartment Association Government and Legal Symposium, the NAA described the spread of rent control legislation across the country.

Oregon, New York and California have all passed various forms of rent control, and Colorado recently defeated a rent control bill.

Statewide Level

The last day to pass legislation for the 2019 session of the California State Legislature was on September 13. AB 1482, the rent control bill opposed by AAOC, passed the State Legislature on September 11 and was signed into law by Governor Newsom on October 8. Our Orange County state legislative delegation remained, with one exception, strongly against statewide rent control legislation on a bipartisan basis. Our state senators were particularly strong advocates for the multifamily industry during the session. Senators Pat Bates, John Moorlach and Ling Ling Chang voted NO on AB 1482 and Senator Tom Umberg effectively voted NO by abstaining on the bill. Unfortunately,

10

Apartment News

Riverside-based Senator Richard Roth (AAOC’s 2016 Legislator of the Year), who had expressed opposition to AB 1482 in conversations with AAOC weeks before the vote, reversed course and ended up voting YES. Orange County Assembly members Tyler Diep, Tom Daly, Stephen Choi, Bill Brough, Cottie Petrie-Norris and Philip Chen all voted NO on the AB 1482, while Fullerton-based Assembly member Sharon Quirk-Silva (AAOC’s 2018 Legislator of the Year), voted YES. She also went up to the microphone on the Assembly Floor prior the vote and encouraged her fellow Assembly members to vote in favor of the bill.

County Level

The Orange County Board of Supervisors have all, individually, expressed their opposition to rent control, but there are currently no rent control issues at the county level. The County did not take a position on AB 1482.

Municipal Level

Two Orange County cities have special elections on November 5. In Santa Ana, there will be a special election to fill the vacancy created when Ward 4 City Councilmember Roman Reyna resigned as a result of his falsely claiming to be a resident of the ward during the 2018 election. This special election will be the last time Santa Ana residents vote citywide for a specific ward (district). Starting in 2020, only registered

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November 2019

voters in each ward will vote for their own city council member. AAOC is supporting Phil Bacerra for the Ward 4 city council seat. Bacerra ran for the seat in 2018 and has been a consistent supporter of the multifamily industry.

He is the only candidate for the seat who has stated that he is firmly against rent control.

The city of San Clemente also has a special election on November 5 to fill the vacancy created when City Council member Steve Swartz passed away unexpectedly this past May. Swartz was a strong supporter of the multifamily industry and the AAOC Legislative Committee is currently reviewing the declared candidates to determine if there is a candidate who should receive the support of the association.

2020 Elections

Orange County has 34 municipal elections that will take place on November 3, 2020. There will be more than 75 city council seats up for election. The AAOC Legislative Committee has already begun the process of identifying, vetting and, in some cases, supporting individuals on AAOC’s list of prospective candidates. With all the new state laws in California, the members of each city council and their votes will be increasingly important to the issues that matter to the multifamily industry.

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LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I just closed escrow on a small building and I’m trying to figure out who’s who. I received the rental agreements, but the tenant information seems incomplete. The applications, the few that I’ve found so far, are old and outdated. I can’t seem to find any telephone numbers for the residents, and I’m not real sure that the names on the agreements are the same people who actually live in the units. I’ve read your articles before and I know the importance of reviewing the files and doing thorough due diligence before closing escrow, but this deal just happened too fast. Now that I’ve closed escrow, what can I do to clean up the records?

First things first, figure out what you know and what you don’t. Establish individual tenancy files, one per unit.

Based on the limited information you have, write down the names and ages of the occupants, the terms of the rental agreement, written or oral, lease or month to month, rental rate, deposit on file, date paid through. Compile what-

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ever contact information you have, home phone number, work and cell number.

Design a “tenant emergency information sheet” that includes spaces for the following: names of all occupants, home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Visit the building about dinner time, most residents will be home, and go door to door and meet briefly with the occupants of each apartment. Spend a few minutes confirming the information in your files and gathering any missing information. Ask the residents to complete the “tenant emergency information sheet” while you are there in case of emergency. You will find that the vast majority of your residents will co-operate fully and provide the requested information. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust. This is also a good opportunity to find out the condition of each unit, simply ask the residents if there are any issues that need addressing, better to find out now and have an opportunity to address the needed issues, than to allow conditions to worsen, and your relationship with the residents as well. This is also an opportune time to prepare new month to month rental agreements for signatures. You don’t know the players yet, so you certainly don’t want to do fixed term leases. The few residents who are less than co-operative will be quickly identified as your “problem residents” and can be handled individually. Names

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November 2019

and contact information of the uncooperative ones can generally be gathered from the other residents, or from public records. If the property is non rent control, and a month to month tenancy, the rental rate and term can be set with either a thirty or a sixty-day notice of change of terms, depending on the extent of the change.

It seems like my rental forms are getting longer and more complex. I’ve read in your previous articles of several disclosure forms that should be given to my residents.

Can you summarize these forms for me so that I can be sure I’m doing it right?

Sure, remember this is California, the most litigious state in the country, so the following list is not static, it will change, and no doubt expand over time. If the rental unit was built prior to 1978, the landlord must disclose the presence of known lead-based paint and lead based paint hazards in the dwelling before the prospective tenant signs the rental agreement. You must also give the prospect a copy of the federal government’s pamphlet, “Protect Your Family from Lead in Your Home.” The pamphlet is available through your apartment association or by calling 800-424-LEAD. Landlords must also provide a copy of the notice received from their pest control provider detailing the pesticides to be used in an initial or periodic maintenance program. Residential property built prior to 1981 may contain asbestos. Although not specifically required,

unless you have ten or more employees, it is strongly recommended that landlords advise their tenants of the presence of asbestos and further inform them of the proper care of asbestos material. All landlords with ten or more employees must disclose the existence of carcinogenic materials to prospective tenants. The owner of a dwelling who knows that an illegal controlled substance, such as methamphetamine, LSD or its components, has been spilled or dumped on or beneath the dwelling must give a prospective tenant written notice prior to him signing a rental agreement. The owner of a dwelling who has applied for a permit to demolish the dwelling must give written notice of this to the prospect, and it must state the earliest possible date that the tenancy will end. Additionally, if your rental unit is located within one mile of a closed military base in which ammunition or explosives were used, you must give written notice prior to signing the rental agreement. Also, your rental agreement must contain certain specific language informing your new resident of the availability of the statewide database of registered sex offenders. Note that recent changes in the law will require new information to be provided in the lease effective January 1, 2020, your local apartment associations will have forms for their members to use late December.

Never got around to installing the CO (Carbon Monoxide) detectors in my apartments. I know it was required as of January 1, but just didn’t have the time to install.

Any rush?

Yes, a violation of the statute is an infraction punishable by a fine of up to $200 per offense. Before a fine is levied, the property owner must receive a thirtyday notice to comply. The greater risk is in the event of a CO poisoning inside your apartments causes a death, or worse severe brain damage in a child or

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8:37 AM

Legal Q&A — continued from 13 other resident. Your failure to comply with the statute, negligence per se, will support a very large jury award against you. An intentional non-compliance with the statutory requirement can be very problematic for you and may actually provide grounds for your insurance carrier to deny your coverage. Best to get the required CO detectors installed as soon as possible.

My new tenants just moved in a month and a half ago. The lease requires that the tenant pays for all utilities, and must put the utilities in their own name prior to moving in. Well, I just received the electric bill, and it’s still in my name. I’m thinking about not paying it, just letting it get shut off. Maybe when the lights go out, they’ll take care of it. Can I do that?

No, you can’t let the utilities be shut off.

Your tenant’s actions are a breach of the

rental agreement and must be addressed in compliance with California law. You should immediately prepare and serve a Notice to Perform or Quit- Breach of Covenant notice. The notice should identify the specific breaches, the failure to place the electric utility in their own name, and their failure to pay the utility charges incurred since taking possession. The notice should be specific as to how they must cure the breach, namely, they must put the utilities in their name, and reimburse you for the amount of utility changes that have been billed and incurred post tenancy. Note that some jurisdictions may require that you include a statement identifying a witness who observed the breach, as well as the date and time of the breach. In such jurisdiction, you or your manager would suffice as the witness, and the breach would be considered ‘ongoing’ as it continues to occur. In the event of non-compliance, you would be entitled to file an unlawful detain action to recover possession of the premises.

Rarely though is that necessary, as the vast majority of residents will immediately comply.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 285,000 landlord tenant matters throughout California and has collected over $200,000,000 in debt since 1988.

The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

What is an economical method of cleaning concrete driveways and sidewalks? The concrete has oil stains, chewing gum and organic matter stains. John

Dear John:

There are a few things you can do to help clean up the concrete. Oil stains can be spot treated with cat or absorbent litter. Spread the cat litter over the oil stains and grind the litter into the stains with your shoes. Leave it for 24 hours and sweep up after. Chewing gum can be removed by chilling the gum with ice or CO2 spray and using a putting knife to lift and scrape the gum off the concrete. Use detergent and a stiff brush to remove the gum stain. Organic matter stains can be removed with power washer spray. If you have a large area of concrete to clean, use a power washer. Set the power washer to 3000 PSI and use the wide spray head. Be careful not to gouge the concrete with the spray; keep the hand wand moving.

Softer material like brick will need less PSI or more distance between the spray head and the bricks.

Dear Maintenance Men:

During the recent rains, my building started leaking. I was surprised, as I recently installed a new roof. The odd thing about the leak is that it is only affecting the downstairs units. What is going on and how do I solve this?

Michael

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Apartment News

Dear Michael:

Water is a funny thing and tracking down leaks sometimes takes a bit of detective work. The first thing we would check is the roof. As you stated, the roof is new, but sometimes the odd flashing does not get caulked and the water finds its way down the side of a pipe, valley or junction area. Have your roofer double check all the flashings.

Another issue to look for is water pooling around the foundation. If you have cracks in the foundation, water will find its way in. Be sure to clear any debris, dirt and leaves from around your building or anything that causes a water dam effect. Overgrown or old landscaping can contribute to leaks by trapping water or redirecting water to the building instead of away from it.

Inspect the building’s stucco for cracks.

We have seen small cracks in the stucco suck in large amounts of water. Pay close attention to the stucco between floors or on the edge of balconies.

Balconies shed a lot of water which may cascade over the edge and flow back into the stucco where a hidden crack will allow the water to enter. If you have aluminum windows, check the weep holes that allow water to drain out of the window tracks.

Dear Maintenance Men:

I own a building that consists of all two-bedroom, one-and-three-quarter baths. The three-quarter bathrooms have a sink, toilet and bathtub, but no shower. I would like to convert them

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November 2019

to a full bath by adding a shower. How do I do it? Bill

Dear Bill:

This is a great upgrade to any unit.

There are a number of ways to go depending on your budget and do-ityourself skills. The most economical and simple solution to adding a shower to a bathtub is to install a diverter spout that includes a one half-inch hand shower fitting. The hand shower can be sold separately or as a kit with the spout. Connect the hand shower hose to the spout and hang the showerhead on the wall. Other than installing waterproof shower walls, you are ready to go.

The second option is a bit more involved, but a much better solution.

Because most tub-only bathroom situations usually have no wall tile or “shower wall” material, gaining access to your existing valve & plumbing system should be easy. Let’s begin with the items you will need to start your project. If you have an existing twovalve system, now is the time to go to a modern single-valve set up. The easiest apartment application valve to buy is a shower/tub valve kit. There are many brands to choose from, depending on your budget. The kit will come with a valve, spout, shower arm and head. You will still need to purchase a one-half inch copper pipe, at least 56-to-59 inches long, a 90-degree brass elbow, slip to thread with ears to attach it to Maintenance Men — continued on page 18

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17

Maintenance Men — continued from 16 the wall stud at the shower head. Be sure you have a full propane torch with solder and a fire extinguisher before starting the job.

Now you are ready to install. Don’t forget to turn off the water. Since you will be installing new shower walls, don’t worry about damaging drywall.

Cut a hole in the drywall, stud to stud, 12 inches high at the existing valve level. Then cut a four-inch wide strip of

drywall 59 inches up from the location of the existing valves. Now that everything is exposed, remove the old valves by cutting or by using the propane torch to melt the solder joints. Install the new valve in place, cut a one-half inch copper riser between 56-and-59 inches and solder to the valve. Solder the brass 90-degree elbow to the pipe and screw the elbow to a cross stud. If you could not find an elbow with ears, use plumbers tape or a pipe hanger to secure the elbow in place. Test your

plumbing installation for leaks.

Install new drywall to cover your plumbing work and the tub is now ready for the installation of the shower wall material of your choice. We recommend a one-piece wrap around shower wall system available at your local home improvement center.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please email your questions to: DearMaintenanceMen@gmail.com If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at (714) 956-8371.

Frank Alvarez is licensed contractor and the operations director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 20 years. He is a lecturer and educational instructor and is involved with the Apartment Association of Orange County as chair of the Education Committee, former chair of the Product & Service Counsel Committee, and as Secretary of the Board of Directors. Frank can be reached at (714) 956-8371 and Frankie@BuffaloMaintenance.com. For more information, visit www.BuffaloMaintenance.com Jerry L’Ecuyer is a real estate broker and a director emeritus and past president of the Apartment Association of Orange County. He is also a past chair of the AAOC Education Committee.

Jerry has been involved with apartments as a professional since 1988.

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19

The Many Cost Benefits of Earthquake Retrofits

S

outhern California this year observed the 25th anniversary of the Northridge Earthquake — a 6.7-magnitude blind-reverse thrust that in 1994 caused $67 billion in widespread damage. It was deemed, and remains, one of the nation’s most expensive natural disasters.

We’ve learned a lot since then and thousands of structures have since been retrofitted to protect them and the people inside them against the next major earthquake. But there is still a lot left to do.

Unfortunately, many apartment owners still feel they are better off doing nothing to protect their buildings. The following information will show that seismic retrofits make good business sense.

Save Up to $7 for Every Dollar Spent

Researchers at Caltech have determined that for every dollar spent in retrofitting soft-story structures, property owners could expect to save up to seven dollars, and that study didn’t factor in loss to contents, alternate living expenses or deaths and injuries — all of which would have significantly increased the cost-to-benefit ratios.

In a separate study, the university determined that seismic retrofits are cost-effective when projected annualized loss would be reduced by 50 percent or more at a cost that would equal no more than 10 percent of the replacement cost of a building.

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Apartment News

The Federal Emergency Management Agency found similar cost benefits in a two-year analysis of seismic retrofit scenarios applied to a variety of building types, including a scenario of a tiltup warehouse building in California. In this example the study found, “the benefit/cost ratio is about 10 without the value of life and about 12 with the value of life. The benefit/cost analysis suggests that a retrofit is strongly justified economically, even without including the value of life.”

Avoid Liability, Loss of Income

There are other strong economic factors to consider when weighing the cost benefits of a seismic retrofit. These include potential loss of income and liability associated with damage, death and injury associated with an earthquake.

Loss of income can occur when commercial property is damaged to the point where it is no longer habitable.

This can create severe financial hardship for property owners who not only lose their monthly rental income, but who are simultaneously facing the costs of recovery coupled with ongoing monthly payments associated with their original mortgage.

Risks of Doing Nothing

What risks to building owners face if they do not have their buildings retrofitted? Apart from the possible destruction of the building, there are liability issues to consider.

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November 2019

BY ALI SAHABI, PRINCIPAL, OPTIMUM SEISMIC, INC.

When it comes to the law, a twoyear study funded by the National Science Foundation’s Earthquake Hazard Reduction Program determined that liability is in the hands of a jury to decide.

In a precedent-setting case in Paso Robles, two employees of a clothing store were crushed to death by falling bricks during an earthquake in 2003.

The building had been ordered by the city to be seismically retrofitted, but the deadline to do it had not yet passed. A jury in the case found the building owner negligent, based on the fact that he had received a retrofit order, knew the building was potentially dangerous but had not taken action to correct the problem. The judgment was for $2 million.

Taking action now could prevent future problems. If you are uncertain about the potential risks of your building, I suggest you do your due diligence and reach out to two or three licensed professionals for their advice. Do it today. You have nothing to lose.

About the Author: Ali Sahabi has been a licensed General Engineering Contractor (GEC) since 1993, and is a principal at Optimum Seismic, Inc. He has completed hundreds of seismic retrofitting and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

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21

Risk Management 101, Part One

I

t’s every landlord’s nightmare: A tenant who can’t, or won’t, pay the rent. You’ve invested in your property. You are obligate to continue to pay taxes, insurance, a mortgage, and maintenance, and you depend on that income. You provided a home for your tenant and you have a right to expect that tenant to keep their end of the deal. Now you’re involved in a time consuming and emotionally draining eviction process. In the best situations,

you will pay some legal fees and lose some rent. In the very worst situations, you could spend thousands in legal fees and lose half a year of rent before you get your property back.

It’s clear that the risk of a tenant who fails to pay rent is a risk that needs to be managed. In business, risks are generally managed in ways that fall into one of four categories: 1. Risk Avoidance; 2. Risk Mitigation; 3. Risk Retention; and 4. Risk Transfer. Some

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November 2019

BY ERIC D. JARVIS, ESQ., FOUNDER OF REASSURERENT

of these risk management strategies will not be very useful for landlords, while others can bring tremendous advantages in managing the risk of the non-paying tenant.

In “Part One” of this article, we will address the first two risk management strategies: Risk Avoidance and Risk Mitigation. In “Part Two” of this article, next month, we will look at Risk Retention and Risk Transfer, and come to a conclusion about which strategies

are best when a tenant can’t — or won’t — pay the rent.

Risk Avoidance — Avoid it

Some risks are simply too large to take. Risk avoidance is the risk management strategy that is the most effective at managing the risk — simply avoid engaging the activity that gives rise to the risk. As anyone who remembers the movie Jaws, the most effective way to avoid being bitten by a shark is to simply stay out of the water!

This strategy, however, also means that you will miss out on opportunities.

The opportunity to spend a day at the beach with family, or, in the case of property owners, to make income by renting your property. While the residential landlord can avoid a non-paying tenant by staying out of the rental business altogether, it will be at the cost of the very reason the landlord is in the business in the first place — to receive an income from rents. Risk avoidance is thus obviously not a good strategy for anyone who is committed to the rental business and who depends on rental income!

Risk Mitigation — Reduce it

Mitigation is the action of reducing the severity, seriousness, or painfulness of something. In risk management terms, it is also reducing the likelihood that something bad will happen at all.

Conscientious landlords run background and credit checks on their prospective tenants. They screen income levels, check on prior evictions, and evaluate the character of their prospective tenants as well as they reasonably can. These steps are all factors to help reduce the likelihood that the future tenant will default on the payment rent.

Renters with higher income levels, strong credit history, and a history of making rent payments on time are thought of as less likely to default on their lease.

Other strategies can reduce the financial impact of a rent default if it does happen. One is the collection and

holding of a security deposit. The deposit may be used to pay for all or some of the unpaid rent. Other, less traditional, strategies that can also help a landlord through the impact of a default and eviction. A standby shortterm line of credit, in the form of a bank loan or credit cards, can help a landlord cover the mortgage and other payments while the eviction takes place and until another tenant can be placed.

Pre-paid legal expenses can make the cost of legal services associated with an

eviction less painful.

Risk Mitigation is an effective and prudent strategy to manage the risk of the tenant who can’t, or won’t, pay the rent. Screening can help reduce the likelihood of a default happening, and security deposits and stand-by financing can help reduce the impact when it does happen. On the downside, these risk mitigation strategies require some expense and cumbersome processes and Risk — continued on page 44

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23

AAOC Angels Night & Tailgate Recap

A

utumn finally arrived, with the cool and crisp air, and slightly overcast skies providing perfect

weather conditions for the Apartment Association of Orange County’s (AAOC) annual Angels Night and Tailgate on

Saturday, September 28. More than 200 Angels Night — continued on page 26

From left to right, Diana James and Darcy Wagner (Zumper) and AAOC Board Member Marie Kaplan (Next Level Property Solutions.

AAOC Board Member and PSC Committee Co-Chair Nathan Poth was surrounded by adoring family members and their friends.

From left to right, Dan Lukes (Clear Capital LLC), Stefanie Koslosky (The Liberty Group) and David Cordero (AAOC Executive Director) were all smiles as they enjoyed the pre-game tailgate.

AAOC’s Angels Night & Tailgate was a fun event for the entire family.

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November 2019

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Angels Night — continued from 24 AAOC members and their family and friends purchased tickets for the game and the festive, pre-game tailgate near the Big “A” in the parking lot.

This year’s tailgate featured a gourmet taco bar offering an array of meats, salsas and sauces ranging from mild to wild, and additional toppings to make the perfect meal. It also provided an opportunity for the attendees to catch up with old friends as well as meet other AAOC members, enjoy some lively conversation, toss around the ball, play some cornhole, and just soak up the atmosphere.

The fun didn’t stop in the parking lot, however, as guests then made their way into Angel Stadium and to AAOC’s designated field level section for the game itself. Despite the Angels losing to the Houston Astros, the afternoon and evening proved to be fun and memorable for all, capped off by an exciting post-game fireworks spectacular.

These two multifamily industry pros are keeping it in the family. From left to right, Kayla Jones (Greystar) and Stefanie Koslosky (The Liberty Group) share a mother-daughter moment at the ballgame.

Jennifer Barragan (ACP Property Management) and Hector Barragan (HandyCrew Services) enjoy their “date night” at the ballgame.

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27

September General Membership Meeting Recap

T

he Apartment Association of Orange County’s (AAOC) September General Membership Meeting featured a full agenda that

included the formal nomination of candidates for AAOC’s 2020 Board of Directors; the recognition of the association’s Spring 2019 Certified Rental

Housing Providers graduates; a dynamic presentation on AAOC’s new Meeting Recap — continued on page 30

Orange County United Way’s Kristine Peters, Becks Heyhoe and Jessica Goldman AAOC member James Wohrman (FDC Management) shares his personal (left to right) were eager and ready to answer member questions about the and professional reasons for becoming a housing provider participant in the Welcome Home OC program.

Welcome Home OC program.

Nicholas Dunlap (right) provides a brief recap of the state legislative session before his discussion with Assemblyman Tyler Diep (left) about AB 1482 and its long-term policy and political implications.

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AAOC Board Member Vicki Binford (Advanced Management Company) and Executive Director David Cordero couldn’t be happier about AAOC’s partnership with United to End Homelessness. Advanced Management Company was also recognized as one of AAOC’s inaugural Welcome Home OC Housing Champions.

November 2019

November 2019

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29

Meeting Recap — continued from 28

Members of AAOC’s Spring 2019 Certified Rental Housing Providers graduating class were on hand to receive their certificates of completion.

PSC member Leslie Berumen (ProMaxima) is ready to chat with AAOC members about the latest in fitness equipment for multifamily communities.

Theresa Simes (State Farm Insurance) is a friendly face that many AAOC members count on for their insurance needs.

AAOC’s inaugural Welcome Home OC Housing Champions were recognized for their commitment to ending homelessness in Orange County.

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November 2019

Orange County United Way President & CEO Sue Parks introduces the United to End Homelessness initiative and its new partnership with AAOC in support of the Welcome Home OC program.

Meeting Recap — continued on page 32

AAOC Executive Director David Cordero recognizes Ernie Schroeder (Schroeder Management Company) as AAOC’s first Welcome Home OC Housing Champion. Some of Schroeder’s properties provided testing ground for the program before its full-scale countywide launch this past summer.

Meeting Recap — continued from 30 partnership aimed at ending homelessness in Orange County; and an insightful discussion about the passage of AB 1482 (Chiu) and what the rental-housing industry can expect to encounter on the public policy and political fronts in 2020.

The first program of the evening

AAOC Board Member Craig Kirkpatrick (Morgan Skenderian Investment Real Estate Group) chats with two of his fellow AAOC members about multifamily real estate trends and the health of the Orange County market.

focused on AAOC’s new partnership with United to End Homelessness, a community-wide initiative empowered

by Orange County United Way, and its Welcome Home OC homeless housing and wrap-around supportive service program. AAOC Executive Director David Cordero provided background on the association’s involvement in the initiative and the role it will now play,

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as a formal partner, facilitating efforts to scale up the program’s implementation with the participation and support of local rental property owners and operators. Orange County United Way President & CEO Sue Parks then spoke about the homelessness crisis in Orange County, the creation of the Welcome Meeting Recap — continued on page 40

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www.aaoc.com

Apartment News

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AAOC’s Multifamily Mingle Recap

A

AOC’s Multifamily Mingle on September 19th once again provided a perfect opportunity for Southern California multifamily industry professionals to come together

for an evening of networking and fun.

Multifamily property owners and operators, regional managers and industry partners converged at The Fashion Island Hotel, inside the Aqua Lounge,

for the free, quarterly social event that allows friends and associates to reconnect as well as meet many new industry Mingle — continued on page 36

First timers Maria Johnson and Marianna Sotinichenko (Keller Williams) received a warm welcome from AAOC Executive Director David Cordero.

Ken Fox (Appfolio), Cindy Morrison (The Arbors) and Alex Ko (Komar Industries) enjoyed some quality time getting to know each other.

Zach Hammond (Parking Boss) chats with AAOC Executive Director David Cordero about his first impressions as a new AAOC Product & Service Council member.

New AAOC Product & Service Council members Diana James (Zumper) and Ali Byrne (Yardi Systems) were all smiles as they met many of their fellow members for the first time.

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November 2019

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Apartment manager Liz Parks and Aaron Martin (McCarthy Roofing) take a break from their conversation for a quick photo.

Mingle — continued from 34 colleagues.

Mark your calendar for Thursday, November 14, from 5:30–8 p.m., at Aqua Lounge, as AAOC will host its final Multifamily Mingle of 2019. AAOC

AAOC’s Multifamily Mingle provides an opportunity for fellow multifamily industry professionals to reconnect with each other and meet new colleagues.

These folks are doing it right.

looks forward to welcoming back its regulars as well as saying hello to its first timers. Be sure to invite an industry colleague to join you and register for the event at www.aaoc.com or by calling (714) 245-9500 x1406.

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AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

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Vulnerability & Retrofitting 101 How to Know if Your Rental Property is at Risk… and What You Can and Should Do About It.

The Apartment Association of Orange County and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment.

In addition to more cities starting to consider local retrofitting ordinances, state law will soon require all multifamily properties to undergo inspections of their decks, balconies, stairways, and more.

Get the facts about seismic retrofitting and decide the best course of action for your rental property: • Soft-story buildings and the importance of seismic retrofitting • Are seismic retrofitting ordinances coming to Orange County?

• Identifying areas of structural vulnerability on your rental property • The different types of buildings that can be retrofitted and what is involved • Reasons to Retrofit — Protecting your residents, your staff, and your investment • The cost of seismic retrofitting and financing alternatives • Deck, balcony and stairway inspections — Getting ready for the SB 721 compliance deadline Date:

November 19, 2019

Time:

11:30 a.m. to 1:30 p.m. (includes complimentary lunch)

Location: Apartment Association of Orange County 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 Cost: Free

Register Online: www.AAOC.com

November 2019

www.aaoc.com

Apartment News

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Welcome Home: Join United to End Homelessness’ Welcome Home OC Network to help End Homelessness in Orange County

I

n August, United to End Homelessness empowered by Orange County United Way took on an ambitious goal: House 30 homeless families and individuals in just 30 days through their Welcome Home OC Program.

This goal was achieved and the needed funding was raised to place 30 Orange County individuals and families into homes. Results like this, especially in such a crunched timeline, could only be possible by working together.

Hundreds of generous donors, business leaders, faith-based organizations, service providers and apartment owners joined hands to make this happen.

Over the last several months, United to End Homelessness has partnered with AAOC to engage property owners as essential partners in bridging the housing gap for our most vulnerable population.

If you’re a rental property owner or operator, we encourage you to attend

one of our quarterly workshops to learn about the Welcome Home OC program and the business benefits available to you. Welcome Home OC helps cover security deposits, holding fees, furnishings, move-in costs and wrap-around case management.

With Hunger and Homelessness Awareness Week running November 16 – 24 and Veteran’s Day on November 11, let’s continue to work together and build on this momentum to help every

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November 2019

homeless individual, family, and Veteran in Orange County find a safe place to call home.

It’s been proven time and time again — the solution to homelessness is a home.

Are you ready to help end homelessness in Orange County? Join your fellow AAOC members who are part of the growing movement of rental property owners and operators making a difference in the community:

AAOC’s Inaugural Welcome Home OC Housing Champions • A&M Properties • Advanced Management Company • FDC Management • L’Abri Management, Inc. • Lyon Living • Pacific Coast Management • Pacifica Company • Schroeder Management Company

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Meeting Recap — continued from 32 Home OC program and how it works, and the important role that AAOC members and other rental-housing providers will play in its success. Her remarks were then followed by testimonials from two well-known and highlyregarded property management executives, Ernie Schroeder (Schroeder Management Company) and James Wohrman (FDC Management), whose companies are both actively involved in the program and are making a positive impact in the fight to end homelessness. The program concluded with AAOC recognizing seven of its mem-

bers as inaugural “Welcome Home OC Housing Champions,” for their early commitment to ending homelessness in Orange County by signing up as housing provider partners.

The second program of the evening featured a sit-down conversation between AAOC Board Member Nicholas Dunlap and Assemblyman Tyler Diep on the recently-adjourned state legislative session and a deep-dive into all that transpired leading up to the passage of AB 1482 (Chiu) in September. It was an eye-opening discussion about the politics of housing and, specifically, the deal-making that occurred between the governor, state lawmakers, tenants’ rights

and affordable housing advocates, business interests, various housing industry associations, and others with a stake in the outcome of AB 1482. The discussion concluded with Diep sharing his insight and offering strategies for the rental-housing industry to consider as it engages and advocates on housingrelated legislation during 2020.

AAOC would like to thank Guardian Roofs, Opus Bank, and WR Gorman & Associates for sponsoring the September General Membership Meeting. Their support of the association and its members is greatly appreciated.

Run Credit Checks via the INTERNET 24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

Do you know…

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

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November 2019

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41

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

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Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

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November 2019

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Risk — continued from 23 controls. Credit reports not only cost the fees to obtain them, they also cannot predict a tenant’s future financial hardship, such has job loss, divorce, illness, or a general economic downturn. Security deposits are similarly burdensome in that they are governed under a set of laws and regulations requiring strict compliance and accountability in the processes of collecting, holding, and processing those deposit funds, and

managing their refunds.

Risk Avoidance and Risk Mitigation are two strategies that landlords can use to manage the risk of a tenant who fails to pay the rent. Risk Avoidance is extremely effective but is throwing out the baby with the bathwater — you miss out on the opportunity to make any rental income at all. Risk Mitigation by tenant screening reduces the likelihood of a lease default but it doesn’t protect you when the tenant defaults because of job loss, accident, or other

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unforeseen economic circumstance.

Next month, we will look at Risk Retention and Risk Transfer as risk management strategies for landlords.

We will come to a conclusion about Risk Transfer that may be a surprise to many!

About the Author: Eric D. Jarvis is the founder of ReassureRent, the exclusive provider of tenant default insurance. Eric is also an attorney, who, prior to his 20 years as an insurance and risk management professional, practiced landlord/tenant law in Southern California.

ReassureRent can be reached at (833) 3TENANT (833-383-6268), and at www.reassurerent.com/AAOC.

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November 2019

November 2019

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Viewing Your Property Condition from a Financial Perspective

L

ast month’s article, “Knowing Your Property: It’s More than Just the Obvious,” focused on avoiding nose-blindness to those physical changes that occur slowly over time and/or not falling into the trap of don’t fix it if it’s not broken.

In that column, I shared with readers lessons learned and tips I’ve gained as an owner and in working with other owners. This month, I’m addressing the financial impact of not keeping your property’s appearance and amenities up-to-date.

When my father and I worked on his book, Cash In on the Myths of Real Estate, we covered the rental income aspect of ignoring deteriorating property conditions. Basically, as stated in Myth 6-1, you need to stay current with changing trends or your property starts to look dated and less appealing to prospective residents. Over time, this affects not only the rent rates that you can charge, but also the quality of resi-

BY TIMOTHY GORMAN, REAL ESTATE BROKER/ TEAM LEADER/ ENTREPRENEUR

dents choosing to live at your property.

Admittedly, it costs to change out countertops and cabinets, replace carpeting with solid surface flooring and update exterior color schemes. However, reinvesting in your property may provide some timely tax benefits. And, with today’s low interest rates, you might even want to look at refinancing. These are certainly topics worth discussing with your CPA, financial planner or real estate professional.

You also need to carefully analyze where and how your property is positioned both in terms of the rental market for your given location and the role that property plays within your own real estate portfolio. Both are important considerations.

First and foremost, each proposed improvement has to make financial sense. Will the improvement enable you to obtain a higher rent? That answer all depends on the local rental market and what particular amenities or upgrades

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November 2019

prospective residents attracted to that particular area are willing to pay more for to obtain.

Also, you need to take into account your own long-term plans. Do you really want to continue owning and maintaining this specific property at this location for another five to ten years? A “no” answer does not necessarily mean that you don’t make any improvements, it just says you need to do a further layer of analysis as to what improvements might make the biggest difference when you list the property for sale.

Which brings up another financial impact aspect — what happens at the time of sale? Over the past several years, the Orange County real estate market has been booming. Properties attracted multiple bids and even those not in the best of condition sold quickly.

However, now we are seeing signs of a slowdown. Properties are sitting on the market longer and buyers are showing more price sensitivity.

So what does this mean to you as an owner? If you have not kept your property updated, chances are good to excellent you also have not been increasing rents. You might have several long-term residents who are paying rents at significantly under market rates. You think you are saving money because they aren’t complaining, but in the end this approach could cost you a pretty penny.

As the market becomes more competitive, a buyer is less likely to a

purchase a similarly priced property with lower rents than one generating a higher monthly income. And, if dollars are going to have to be spent on improvements before rents can be raised, buyers will factor those costs into their purchase offers at amounts likely larger than what you could have paid if you had handled the work yourself.

Thus, one of the unforeseen consequences of being nose-blind regarding the condition of your property is the disconnect between what you think your property is worth versus the reality of what price it will actually command.

When the demand is high and values are rising, this is not so much of a problem.

However, when there is a slow-down, you may be in for a bit of a shock when you go to sell.

So, as I concluded last month, the value of your property is not just a matter of what’s happening with prices, it starts with you and the condition of your property.

About the Author: Tim Gorman is a Commercial Real Estate broker with the WR Gorman Team at Keller Williams Commercial, a division of WR Gorman & Associates, Inc. With a focus on wealth building through real estate, the Brea-based brokerage became the exclusive commercial agents for Keller Williams Irvine, in 2018. Also adding agent representation in Keller Williams offices in Yorba Linda and Anaheim Hills.

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47

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

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A SPECIAL WELCOME TO OUR NEWEST MEMBERS! New PSC Members

CFG Investments, Inc. Dale Cheema Justin Novakovich Martinez Property Management Tim Caldwell Property Nancy Gregory Real Estate

Berkadia Michael Thagard 2020 Main Street Irvine CA 92614 (949) 422-0950 michael.thagard@berkadia.com

S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea CA 92821 smpaintscheduling@gmail.com

Red Capital Group Jim McArthur 19900 MacArthur Blvd Suite 1150 Irvine CA 92612 (949) 812-7964 james.mcarthur@ orixrealestatecapital.com

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B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

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49

Featuring

Product & Service Council Members

The fourth industrial revolution is here, and property management companies who do not adapt to meet the demands of today’s renters will fall behind. But, to stand out in today’s ondemand economy, technology solutions alone aren’t enough — you need a dedicated technology partner who knows your business and is committed to helping you reach your goals.

AppFolio Property Manager is a comprehensive, cloud-based property management software built to streamline and automate all of the key processes that keep your business thriving.

With AppFolio as your accountable technology partner, here’s how you’ll maximize your investment in technology: Optimize Your People & Performance AppFolio provides modern, mobile tools to streamline onboarding and training, standardize workflows across teams or regions, and automate processes to let your teams focus on what they do best.

Deliver Modern, Mobile Experiences There’s a gap between the on-demand expectations of today’s renters and their actual experiences. AppFolio provides the instant, intuitive mobile experiences that your customers expect.

Plus, modern, easy-to-use tools streamline key business workflows to save time and improve your team’s experience.

Harness the Latest Breakthroughs & Innovations With seamless and frequent product enhancements, AppFolio constantly innovates on your behalf. Powered by clean data, AppFolio is uniquely designed to leverage the latest advancement in AI and keep you competitive in the future.

Get Real-Time, Accurate Data and Insight Built on a simple, elegant architecture, AppFolio leverages hundreds of strategic and thoughtful integrations to power your business. Avoid technical debt, failing integrations, and inaccurate data, and get the instant insights you need to make strategic decisions.

AppFolio offers two tiers of mobile property management software that allow you to more effectively market, manage and grow your business: AppFolio Property Manager and AppFolio Property Manager PLUS. Learn more and get a demo tailored to your business’ needs at appfolio.com.

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“Your Construction Partner”

AMS Construction & Roofing Division has over 28 years of experience in all types of commercial and Multi Family Projects.

When the need arises for a multi-level project, AMS offers Free building inspection & Consultations.

With our educated field workmanship in construction & Professional office staff we are able to bring excellence to your project in a timely manner. Current AMS Project range from 20K to 10 Million for managed projects.

AMS also offers building or roof repairs are needed, AMS has the vast knowledge on how to best combat future issues. When it is time for a Interior /Exterior renovation or new roof investment, AMS offers the best strategies, most in-depth solutions and the proven expertise to guarantee decades worth of trouble free rooftops.

AMS’s Commercial Division specializes in Interior & Exterior Renovation along with our roofing division.

Renovation Division: Interior & Exterior Renovation Services • Dry Rot Repairs • Stucco & Paint • Structural Repairs • Drywall & Texture • Parking Lots • Concrete • Electrical & Plumbing • Window Replacement

Roofing Division offering roof product & installations services: • Commercial Roofing • Residential Roofing • Structural Repairs • PVC • TPO • Tile • Shingle • Fluid Applied System • Project Types: Multi-family developments, high-rise, industrial, hotels, shopping centers, strip malls, tilt-ups, schools, churches, government buildings, multi-office space and apartment complexes.

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Call AMS at (833) 267-7663. to start your next project.

November 2019

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Appliances Sales, Service & Leasing

Buying Group

A.S. Wise, Inc. Kastle Systems Parakeet

ACE Commercial Laundry Equipment, Inc. American Appliance Rentals Appliance Warehouse Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

PAS Purchasing Solutions Xpera Group

Accounting Services Ascent Multifamily, LLC HMWC, CPAs & Business Advisors

Accounting Software Ascent Multifamily, LLC Entrata HENRI Yardi Systems Inc.

M & M Contracting, Inc. Rose Paving LLC

Carpentry

Attorneys

Anyone Home Entrata

Law Offices of Sam Chandra, APC D’Egidio Shah & Townsend Duringer Law Group, PLC Fisher & Phillips Newmeyer & Dillion, LLP Protective Law Corporation ReassureRent David S. Schonfeld, A Professional Law Corp.

The Judge Law Firm Wesierski & Zurek, LLP

BioSweepOC

Apartment Market Research Data ALN Data Apartment SEO CBRE – OC Multifamily Cushman & Wakefield — The Bridge Multifamily Team Yardi Systems Inc.

Can-Do Windows & Doors

apartments.com For Rent Media Solutions RentPath Zillow Group Rentals

Bath Restoration or Renovations

CallTek, Inc. Kairos Investment Management Company LaundryUp Red Capital Group RokitNow

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. MTD Kitchen The Cabinet Depot, Inc.

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Appliance Warehouse CSC Service Works Excalibur Laundries L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Awnings

Apartment Rental Publications & Services

Apartment/Student Housing

Andersen Cabinets Buffalo Maintenance, Inc. The Cabinet Depot, Inc. MTD Kitchen S M Painting Corp.

South Coast Construction & Repair The Door & Window Company

Asphalt Sales & Service

Answering Service

Antimicrobial Services

Cabinets/Refinishing

Baldwin Construction Buffalo Maintenance, Inc. Cabinet Masters and Design California Bath Restoration FSI Construction South Coast Construction & Repair Symmons

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law

Boiler Systems

Commercial Gas Grills

Bluefrog Plumbing + Drain of Orange County DCM Services, Inc Evolution Building Efficiency ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

AEI Corporation

November 2019

Commercial Patio Heaters AEI Corporation

www.aaoc.com

PSC Service Provider Directory — continued on page 52

Apartment News

51

PSC Service Provider Directory continued from page 51 Communications CallTek, Inc. TouchPoint

Concrete Maintenance & Repair AMS Construction Harvest Landscape Enterprises, Inc. M & M Contracting, Inc. OC Concrete LLC Precision Concrete Cutting Rose Paving LLC

Construction AAA Restoration AMS Construction Baldwin Construction Buildian Construction Services, Inc. FSI Construction Harvest Landscape Enterprises, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction OC Concrete LLC Optimum Seismic, Inc. Rose Paving LLC

Deck Coatings, Magnesite Repairs, Waterproofing

Evictions

Alan Smith Pools AMS Construction Buffalo Maintenance, Inc. Smalley & Company WICR Waterproofing & Decking

ReassureRent

Drain Cleaning

HMWC, CPAs & Business Advisors

Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air LA Hydro-Jet & Rooter Service, Inc. Specialized Pipe Technologies Total Rooter & Plumbing

Fire Safety

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Duct Cleaning Multi Team Services

Electrical KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Electric Vehicle Products

Consulting

American Appliance Rentals

Ascent Multifamily, LLC Flood Relief Specialists H & S Wealth Management/Centaurus Financial Investment Capital Real Estate Xpera Group

Energy Management Yardi Systems Inc.

Environmental Consulting & Training

AMS Construction

American Environmental Specialists, Inc. Energx Controls Inc. Mesa Artificial Turf/Garage Doors

Countertops

Environmental Services

Content Restoration

The Cabinet Depot, Inc. California Bath Restoration Eurostone MTD Kitchen

Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. BioSweepOC Pacific Environnemental & Abatement Solutions, Inc.

Estate Planning Protective Law Corporation

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November 2019

Fencing & Gates D & D Technologies Gate Hardware

Financial Planning

Black Bird Fire Protection, Inc.

Fire & Flood Restoration BioSweepOC BluSky Restoration Contractors, LLC Commercial Restoration Company Emergency Services Restoration, Inc. PRC Restoration Restoration Management Company Service First Restoration Inc.

Fitness Equipment Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Flooring Interior Logic Group Property Services Urban Surfaces

Furniture Rental AFR Furniture Rental

Garage Doors Mesa Artificial Turf/Garage Doors

General Contractor Baldwin Construction BluSky Restoration Contractors, LLC Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. OC Concrete LLC PRC Restoration Service First Restoration Inc. S M Painting Corp.

Handyman

Lending Institutions

Pest Control

Buffalo Maintenance, Inc. S M Painting Corp.

Banc of California Berkadia CBRE – OC Multifamily Chase Multifamily Lending Citizens Business Bank Diversified Mortgage Company Opus Bank Red Capital Group

Access Exterminator Service, Inc. Accuracy Plus Termite & Pest Control Bugs Away Exterminators Coasterra Pest Control Greentech Heat Solutions IPM Tech Pest & Termite Management Pacific Pest Control Inc Skyline Pest Control The Bee Man

Heating & Air Conditioning Coast Plumbing, Heating & Air Expressions Home Gallery Ingersoll Rand L and D Appliance Corp.

R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Brian Berg Insurance Services, Inc. Brian Case Insurance Agency Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists FMN Capital H & S Wealth Management/Centaurus Financial Hackett Insurance Services — Farmers Insurance ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

Interior Design Straight Designs

Internet Services Apartment SEO apartments.com RentPath Zillow Group Rentals

Lighting

Pet Waste

KD Electric Company

Community Pet Solutions

Mailboxes

Maintenance, Repairs, Products Buffalo Maintenance, Inc. CallTek, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. Homasote ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company WICR Waterproofing & Decking

Mold Remediation American Environmental Specialists, Inc. BioSweepOC Service First Restoration Inc.

Morgan Skenderian Investment Real Estate Group Company

BioSweepOC Specialized Pipe Technologies

Kitchen Renovations

Outdoor Furniture & Refinishing

Baldwin Construction The Cabinet Depot, Inc. Cabinet Masters and Design California Bath Restoration MTD Kitchen Symmons

Alan Smith Pools

Lead Removal

PSC Service Provider Directory — continued on page 54

Zumper

Odor Removal

Harvest Landscape Enterprises, Inc. Richard Cohen Landscape

Bluefrog Plumbing + Drain of Orange County California Rooter & Plumbing Coast Plumbing, Heating & Air ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Specialized Pipe Technologies Sustainable Solutions Int. Symmons Total Rooter & Plumbing

Marketing

Investments

Landscapes/Hardscapes

Plumbing, Contractors & Supplies

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

“Depend on us”

Patio Covers Can-Do Windows & Doors

Pacific Environnemental & Abatement Solutions, Inc.

Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

November 2019

www.aaoc.com

Apartment News

53

PSC Service Provider Directory continued from page 53

Pool/Spa Service & Repair Alan Smith Pools Clear Expectations, Inc.

Property Management AIM Properties Allen Properties CallTek, Inc. Consensys Property Management DM Smithco Dunlap Property Group Entrata JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons Westminster Asset LLC WIRE Associates

Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Orange Coast Title Company Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Telecommunications

Real Estate Broker

Trash Services

Morgan Skenderian Investment Real Estate Group Company

Valet Living

Reconstruction A-Rising Builders AAA Restoration AMS Construction Baldwin Construction Buffalo Maintenance, Inc. Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction Service First Restoration Inc. WICR Waterproofing & Decking

Resident Screening

Kings III Emergecny Communications Company

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Protective Law Corporation

Tree Service Harvest Landscape Enterprises, Inc.

Utilities & Sub Metering ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program Southern California Regional Energy Network Company

Video Commercials NPM Staffing

Video Surveillance

Rentler Yardi Systems Inc.

Alpha Video Surveillance Bastion Security Kastle Systems

Resident Services

Water Heaters

Property Management Software

Entrata

Anyone Home Appfolio, Inc. Ascent Multifamily, LLC HENRI Parking Boss Rentler ResMan RokitNow Yardi Systems Inc.

Roofing

ACT, Inc. D’MAND Kontrols Systems California Rooter & Plumbing Coast Plumbing, Heating & Air DCM Services, Inc FAST Water Heater Company ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heaters Only, Inc. Water Heater Man, Inc.

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

Property Management Staffing & Training Career Strategies JWilliams Staffing NPM Staffing PM Staffing The Liberty Group

ADT Multifamily California Safety Agency CallTek, Inc. USGI — Upland Group Village Patrol, Inc. West Coast Metropolitan Patrol

Waterproofing

Rain Gutters

AMS Construction

AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

Smalley & Company WICR Waterproofing & Decking

Argos Homes Systems

Sustainability/Green Energy

Real Estate/Investments

Water Removal

NextLevel Optima

ATI

1031 Crowdfunding, LLC CBRE – OC Multifamily Cushman & Wakefield — The Bridge Multifamily Team Direct 1031 Exchange DM Smithco Gorman & Associates H & S Wealth Management/Centaurus Financial Investment Capital Real Estate Kairos Investment Management Company

Tax & Financial Planning

Website Development/Online Advertising

FMN Capital H & S Wealth Management/Centaurus Financial HMWC, CPAs & Business Advisors Protective Law Corporation

Apartment SEO

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Surface Restoration

www.aaoc.com

November 2019

Windows & Doors Can-Do Windows & Doors Mesa Artificial Turf/Garage Doors Milgard Windows & Doors The Door & Window Company

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

1031 Crowdfunding, LLC Edward Fernandez 1 Spectrum, Pointe, Suite 320 Lake Forest, CA 92630 (844) 533-1031 edfernandez@1031crowdfunding.com

See the Advertisers Index on Page 70 for the location of our ad.

A-Rising Builders Emma Zaboth 151 Kalmus Drive#H6 Costa Mesa, CA 92626 (949) 239-0198 emma@arisingbuilders.com — www.arisingbuilders.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

Accuracy Plus Termite & Pest Control John Claypool 2784 Saturn Street, Suite F Brea, CA 92821 (714) 961-1260 info@accuracypluscalifornia.com ACT, Inc. D’MAND Kontrols Systems Larry Acker 3176 Pullman Street, Suite 119 Costa Mesa, CA 92626 (714) 668-1200 larrya@gothotwater.com.com ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 70 for the location of our ad.

We provide home automation, security systems, keyless door locks & smart thermostats.

PSC Contact Index — continued on page 56

PROTECT YOUR MOST VALUABLE ASSET!

Call today for a FREE Estimate!

714-633-3619

“Always Professional…Always Guaranteed… and Always in Writing.”

Why Choose Guardian Roofs?

Superior Service: At Guardian Roofs, we strive to provide every client with the same high level of service we would like to experience.

Expert Roofers: After roughly 3 decades in the industry, we have developed a highly skilled staff of roofers that can be relied upon to provide expert work, no matter what type of roof or roofing material the job may involve.

— Residential & Commercial — Specializing in all Composition: Metal, Eco-Friendly and Synthetic Roofing Systems

FREE

$100 Gift Card to Home Depot with $1,000 minimum contract

Quality Products: We only use high-quality roofing products from top manufacturers, and we are always on the lookout for new products and technologies that we can adopt for the benefit of our clients.

Competitive Prices: Because we understand property managers may have strict budget constraints to work with, we always provide detailed estimates before beginning work and our prices are always competitive.

“Excellent job—neat and clean— definitely highly recommend them —Thank you!”

— Benito Notarstefano

Fully Licensed & Insured: We carry our own insurance and as a state licensed roofing contractor we conduct all business to a high ethical standard.

Complete Satisfaction Guaranteed in Writing!!

Visit us at: www.guardianroofs.com Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

November 2019

Lic. No. 847279, B1 & C39

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Apartment News

55

PSC Contact Index — continued from page 55

AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070 gspeicher@aeicorporation.com — www.aeicorporation.com

Defining the commercial outdoor grill and patio heat experience since 1966.

AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (323) 248-8030 sreyes@rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net Alan Smith Pools 227 W Carleton Ave Orange, CA 92867 (877) 607-6657 kevin@alansmithpools.com All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

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Apartment News

Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com ALN Data Jackie James 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 932-2553 jackie@alndata.com — www.alndata.com Apartment data and market research.

Alpha Video Surveillance 50000 Birch Street, Suite 3000 Newport Beach, CA 92660 (702) 859-9020 d.martinez@aplhavs.com American Appliance Rentals Gil Brenner 14252 Culver Dr Suite #A329 Irvine, CA 92604 (714) 834-0530 gil@rentafridge.com — www.rentafridge.com

Appliance rentals and purchase solutions for properties and residents.

www.aaoc.com

November 2019

American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 70 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

AP Staffing Blanca Garcia 1905 E. 17th Street, Suite 208 Santa Ana, CA 92705 (310) 295-2562 blanca@apstaffing.net — www.apstaffing.net

Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Appliance Warehouse David Jepsen 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 djepsen@appliancewhse.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

Ascent Multifamily, LLC 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Banc of California Joe Gomez 3 MacArthur Place Santa Ana, CA 92707 (949) 381-2939 joe.gomez@bancofcal.com

We provide multifamily loans to investors.

Bastion Security David Raske PO Box 231239 Portland, OR 97281 (800) 783-5700 draske@bastionsecurity.com — www.bastionsecurity.com

November 2019

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 422-0950 michael.thagard@berkadia.com BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Black Bird Fire Protection, Inc. Julie Eyssallenne 10282 Trask Ave. Ste D Garden Grove, CA 92843 (714) 310-6132 juliee@blackbirdfire.com Bluefrog Plumbing + Drain of Orange County 17165 Von Karman, Suite 106 Irvine, CA 92614 (949) 762-2000 orangecounty@bluefrogplumbing.net BluSky Restoration Contractors, LLC 2345 N. Glassell St. Orange, CA 92865 (714) 788-0197 jlinares@goblusky.com

PSC Contact Index — continued on page 58

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Apartment News

57

PSC Contact Index —

Cabinet Masters and Design 931 East Ball Rd. Anaheim, CA 92805 (714) 722-4433 cabinetmaster2@gmail.com

continued from page 57

Brian Berg Insurance Services, Inc. Dyana Owens 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com Brian Case Insurance Agency Inc. Brian Case 6707 S El Camino Real San Clemente, CA 92672 (949) 716-3643 bcase@farmersagent.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 70 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Buildian Construction Services, Inc. 555 Anton Blvd., Ste 150 Costa Mesa, CA 92626 (714) 432-6598 mark@buildianconstruction.com

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CallTek, Inc. 2640 Main Street Irvine, CA 92614 (949) 767-9809 ron.turner@calltekcenter.com Can-Do Windows & Doors Jason Albany 151 Kalmus Sr, Suite J-2 Costa Mesa, CA 92626 (714) 752-3407 j@candoremodeling.com

TOTAL ROOTER & PLUMBING DRAIN CLEANING $75

(KITCHEN, LAVY, LAUNDRY, TOILET)

MAIN LINE SNAKING $85

(FROM 3 or 4 INCH GROUND LEVEL ACCESS INCLUDES CAMERA INSPECTION)

BACKFLOW TEST $75

(DISCOUNT AVAILABLE FOR MULTIPLE DEVICES)

SLAB LEAK REPAIR $750

(LOCATE, EXCAVATE, REPAIR BACKFILL and PATCH CONCRETE)

WATER HEATER INSTALL $1095

(30, 40, 50 GALLON GAS AVG PRICE GROUND LEVEL INSTALL)

CALL US FOR ALL YOUR PLUMBING AND DRAIN CLEANING Prices good Monday-Friday, 8am--5pm, Subject to change without notice Major credit cards accepted (3% charge) / 0% financing available 24 hour emergency service available Family owned and operated

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November 2019

Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 70 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county

totalbfrp@gmail.com www.totalbfrp.com LIC # C36=1055056

(657) 217-6557 Se habla Espanol

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278 Coasterra Pest Control 1525 Mesa Verde Dr E #225 Costa Mesa, CA 92626 (714) 551-6730 Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

D’Egidio Shah & Townsend Eric Townsend 7801 Mission Center Court, Suite 240 San Diego, CA 92108 (619) 550-3011 eric@dstlawfirm.com – www.fireandfloodattorneys.com

Insurance claims attorney. We make sure insurance pays what’s owed.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

PSC Contact Index — continued on page 60

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Cushman & Wakefield — The Bridge Multifamily Team Mark Bridge 18111 Von Karman Ave, Suite 1000 Irvine, CA 92612 (949) 372-4888 Mark.bridge@cushwake.com See the Advertisers Index on Page 70 for the location of our ad.

D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602 rwoodbeck@ddtechusa.com — www.ddtechglobal.com David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com November 2019

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Apartment News

59

Emergency Services Restoration Joanna Kham 4435 W. 153rd Street Lawndale, CA 90260 (800) 540-5532 jkham@esr24.com

PSC Contact Index — continued from page 59

Direct 1031 Exchange 7900 East Union Ave, Suite 1100 Denver, CO 80237 (720) 358-1031 gflater@direct1031exchange.com Diversified Mortgage Company Mike Meisenbach 2081 Business Center Drive, Suite 155 Irvine, CA 92612 (949) 706-4691 info@diversifiedmortgageco.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Water damage restoration for clean, grey, sewage mitigation of in, under and around structures.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Energx Controls Inc. Tim Krause 6168 James Alan St. Cypress, CA 90630 (714) 336-9805 energxsolar@gmail.com Solar Thermal services

Entrata 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com Evolution Building Efficiency Gabe Ayala 960 Monterey Pass Road Monterey Park, CA 91754 (213) 640-7273 gabe@evo-llc.com Eurostone 800 S. Robertson Blvd., Ste 2 Los Angeles, CA 90035 (310) 967-8000 george@eurostone.us

Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 70 for the location of our ad.

Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Suite 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 70 for the location of our ad.

FAST Water Heater Company 11715 North Creek Parkway South, Unit C-106 Bothell, WA 98011 (866) 554-2448 atyler@fastwaterheater.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

PSC Contact Index — continued on page 62

Sondance Painting 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

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Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

November 2019

LIC. #828563

949-472-7516

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(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

November 2019

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Apartment News

61

PSC Contact Index — continued from page 60 Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033 mpahmer@cfiemail.com

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610 rhackett196@gmail.com — www.farmersagent.com/rhackett

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

FMN Capital John Merwin 26041 Acero Mission Viejo, CA 92691 (949) 455-0300 john.merwin@fmncc.com

Heat treatment equipment & training for bedbugs.

Guardian Roofs by Sudduth Construction Inc. Diana Hughes 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

We supply all financial needs.

For Rent Media Solutions Jason Villarreal 32 Executive Park, Ste. 150 Irvine, CA 92614 (949) 261-9600 jason.villarreal@forrent.com FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsiconstruction.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com

Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 70 for the location of our ad.

Harvest Landscape Enterprises, Inc. Christy Babbitt 2339 N Batavia St. Orange, CA 92865 (714) 273-5335 christy@hlei.us – www.hlei.us

Landscape maintenance, Arbor care, irrigation management, landscape design & construction.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

AMS CONSTRUCTION “Your Trusted Partners”

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Call for a FREE Inspection!

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Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

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Apartment News

www.aaoc.com

November 2019

We help homeowners defer or reduce capital gains taxes.

Provide insurance consulting & coverage.. See the Advertisers Index on Page 70 for the location of our ad.

HandyCrew Services, Inc. Hector Barragan 1400 N Jefferson St, Suite E Anaheim, CA 92807 (714) 509-5045 hector @ochandycrew.com

See the Advertisers Index on Page 70 for the location of our ad.

HENRI Dan Vonderheide 15230 N. 75th St. #1030 Scottsdale, AZ 85260 (262) 337-3999 dan@henrihome.com — www.henrihome.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Homasote Miriam Bonilla 932 Lower Ferry Road Trenton, NJ 08628 (800) 257-9491 mbonilla@homasote.com Building Products & manufacturer

ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Villavicencio 601 W. 5th Street, Suite 900 Los Angeles, CA 90071 (626) 622-2463 multifamilyrebates@icfi.com — https://www.socalgas.com/foryour-business/energy-savings/multi-family-savings Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Interior Logic Group Property Services 14830 Desman Road La Mirada, CA 90638 (562) 222-2382 johnvirgin@interiorlogicgroup.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

IPM Tech Pest & Termite Management P.O. Box 890 Ontario, CA 91762 909-625-1720 george@ipmservicesnow.com Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com

J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Independent insurance brokerage representing commercial building owners and operators.

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

See the Advertisers Index on Page 70 for the location of our ad.

LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

PSC Contact Index — continued on page 64

See the Advertisers Index on Page 70 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kastle Systems 1090-1092 N. Tustin Ave Anaheim, CA 92807 (626) 238-3082 hchien@kastle.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kings III Emergency Communications Company Teresa Atwood 751 Canyon Dr, Ste 100 Coppell, TX 75019 (562) 248-9225 tatwood@kingsiii.com — www.kingsiii.com L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

November 2019

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Apartment News

63

PSC Contact Index —

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

continued from page 63 Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Commercial, Personal & Health Insurance.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

See the Advertisers Index on Page 70 for the location of our ad.

MTD Kitchen Monica Nouriya 13213 Sherman Way North Hollywood, CA 91605 (818) 764-2254 monica@mtdkitchen.com

See the Advertisers Index on Page 70 for the location of our ad.

Multi Team Services Laura Wallis 1501 E. Orangethorpe Ave. #120 Fullerton, CA 92831 (949) 518-2125 Laura.Wallis@SteadfastCo.com

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Anything related to concrete See the Advertisers Index on Page 70 for the location of our ad.

Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 70 for the location of our ad.

Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com

See the Advertisers Index on Page 70 for the location of our ad.

Orange Coast Title Company David Schumacher 1551 N Tustin Avenue, Suite 300 Santa Ana, CA 92705 (714) 558-2836 dschumacher@octitle.com

Real estate title, escrow and title insurance services.

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Pest Control Inc Craig Broadhead 9272 Jeronimo Rd #110 Irvine, CA 92618 (714) 784-0248 craig@pacificpestinc.com Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com Parking Boss 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@parkingboss.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com PM Staffing Claudine Kanjo 1050 West Lakes Avenue, Suite 225 West Covina, CA 91790 (310) 677-9000 claudine@pmstaffing.com — www.pmstaffing.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Victor Rangle 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400 victorr@safesidewalks.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

(949) 552-7831 64

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November 2019

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 70 for the location of our ad.

Promaxima Strength & Conditioning 5310 Ashbrook Drive Houston, TX 77081 (949) 880-7775 lberumen@promaxima.com Protective Law Corporation David Duringer 23272 Mill Creek Dr Ste 250 Laguna Hills, CA 92653 (949) 215-9995 info@lawnews.tv — www.lawnews.tv R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 70 for the location of our ad.

Red Capital Group Jim McArthur 19900 MacArthur Blvd., Suite 1150 Irvine, CA 92612 (949) 812-7964 james.mcarthur@orixrealestatecapital.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com ResMan Vanessa Tezanos 2901 Dallas Parkway, Suite 200 Plano, TX 75093 (972) 349-1406 vanessa.tezanos@myresman.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Richard Cohen Landscape Tim Weber 20795 Canada Rd. Lake Forest, CA 92630 (949) 768-0599 tweber@richardcohenlandscape.com — www.richardcohenlandscape.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

PSC Contact Index — continued on page 66

Electrical Repair & Installation

• • • • • • • •

RESIDENTIAL COMMERCIAL Expert Troubleshooting • Tenant Improvements Breaker Replacement • Lighting Maintenance Circuit Additions • Parking Lot Lighting Lighting Upgrades • 3 Phase Wiring Panel Changes Lic. # 796052 Phone & Cable Outlets Call Today Security Lighting House Fans (949) 209-7387

(714) 434-9856 lighthouse949@yahoo.com

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*Named #2 best online associate in real estate by bestcolleges.com

November 2019

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Apartment News

65

PSC Contact Index — continued from page 65

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com Skyline Pest Control 60 Maxwell Irvine, CA 92618 Ph: (949) 679-0701 jason@skylinepestcontrol.net S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Smalley & Company 4935 E. Hunter Avenue Anaheim, CA 92807 (949) 444-4059 r.vandenbelt@smalleyandcompany.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Southern California Regional Energy Network Company 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (877) 785-2237 multifamily@socalren.org

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Apartment News

Specialized Pipe Technologies 13825 Cerritos Corporate Dr. Cerritos, CA 90703 (714) 258-0770 info@sptpipe.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Straight Designs Barbie Esparza 3028 East 11th Street Los Angeles, CA 90023 (323) 261-3028 accounts@straightdesigns.com — www.straightdesigns.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

Sustainable Solutions Int. 33251 S Garfield Ave. Los Angeles, CA 90040 (778) 999-2040 doug@sustainablesolutions.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com Symmons Rob Bivens 7581 Hazard St, Ste B Westminster, CA 92683 (800) 796-6667 rbivens@symmons.com — www.symmons.com

www.mgtworks.com We provide apartment property management in Southern California.

40 Years of Property Management Experience in Orange County.

We provide multifamily loans to investors.

The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

www.aaoc.com

November 2019

See the Advertisers Index on Page 70 for the location of our ad.

The Judge Law Firm Jamie Berheimer 18881 Von Karman Avenue, Suite 1500 Irvine, CA 92612 (949) 833-8633 jamie@thejudgefirm.com — www.thejudgefirm.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474 vilapatrol@aol.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Water heater repair and replacement including residential, tankless, and commercial.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com West Coast Metropolitan Patrol Robert Dalton 10441 Stanford Ave #1165 Garden Grove, CA 92840 (888) 502-1702 admin@wcmpatrol.com — www.wcmpatrol.com Westminster Asset LLC Jay Vogelsang 13920 Hoover Street Westminster, CA 92683 (714) 897-0772 jayv.hw@gmail.com — www.hwseniorliving.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com

Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Need Questions Answered?

Contact one of our reliable membership service representatives

@ (714) 245-9500 They will find your solution.

Apartment Turnovers and Maintenance Full-scope Residential Rehab, Repair, and Construction Services

• Shower enclosures • Granite & quartz countertops • Tile/wood flooring • Furnace installation • Interior/exterior paint

• Tile showers • Plumbing • Drywall • Electrical • Cabinetry • And more!

Residential Rehab & Maintenance Call Paul at

1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

”Thanks for your excellent work helping me get my properties ready to put on the market. The units look fantastic inside and the exterior paint and wood work looks great.”

— Mark B., Real Estate Broker & AAOC Member “The work you did in the kitchen was high quality and at a fair cost. The quartz countertops are a great update. I appreciate your professional crew and their workmanship.”

— Don S., AAOC Member

Save money on repairs when you use South Coast Real Estate & Property Management to manage your units!

See our ad in this magazine.

CA General Contractor Lic #1026688 Licensed, Bonded & Insured Workers Comp Insurance

November 2019

www.aaoc.com

Apartment News

67

ADVERTISERS’ INDEX

Category

FENCING & GATES

PEST CONTROL

Buffalo Maintenance, Inc.........................................18

Access Exterminator Service..................................39

FLOORING, REPAIRS, TILE

See page 70 for alphabetical listings

Buffalo Maintenance, Inc.........................................18

PLUMBING, CONTRACTORS SUPPLIES

California Rooter & Plumbing................................27 ORCO Apartment Supply........................................33

AIR CONDITIONING & HEATING

COLLECTIONS

Cabinet Masters...........................................................39

JM Air Conditioning & Heating............................44

Block & Associates......................Inside Back Cover

Carpet Crafts.................................................................61

PORCELAIN REFINISHING

HANDYMAN

Bath Crafters..................................................................64

Handy Crew...................................................................32

PROPERTY MANAGEMENT

APPLIANCES—REPAIRS, PARTS, RENTALS

Lin-Ed’s Appliance Service & Repair...................64 ORCO Apartment Supply........................................33

Duringer Law Group, PLC.......Inside Front Cover CONCRETE MAINTENANCE & REPAIR

AMS Construction......................................................62 OC Concrete, LLC........................................................43

CONSTRUCTION

JM Air Conditioning & Heating............................44

South Coast Real Estate & Property Mgmt......47

AMS Construction......................................................62

INSURANCE

APPRAISALS/VALUATIONS

Lee Walker Appraisals.................................................4

C & C Paving Company, Inc....................................46 ATTORNEYS

Buffalo Maintenance, Inc.........................................18

Farmers Insurance —

COUNTERTOPS

Theresa Simes Agency.............................................49

Cabinet Masters...........................................................39

Duringer Law Group, PLC.......Inside Front Cover BATHROOM RENOVATIONS

Cabinet Masters...........................................................39 South Coast Construction & Repair....................67

RAIN GUTTERS

Argos Home Systems................................................12 Out of the Gutter .......................................................63 REAL ESTATE EDUCATION

Santiago Canyon College........................................65

KITCHEN RENOVATIONS

REAL ESTATE INVESTMENTS

Cabinet Masters...........................................................39

1031 Crowdfunding..................................................45

Buffalo Maintenance, Inc.........................................18

MTD Kitchen.................................................................69

CBRE......................................................................Insert, 2

Rash Yambo Decking & Stairs...............................70

South Coast Construction & Repair....................67

DECKING

The Door & Window Company............................25

WATERPROOFING

All Proof Decks.............................................................52 DOORS, WINDOWS

BATHTUB REFINISHING

California Replacement Windows.........................7

Bath Crafters..................................................................64

The Door & Window Company............................25

Hom Sotheby’s International Realty — The Stanfield Group...................................................48 Marcus & Millichap.....................................................15

LEAK DETECTION

Morgan Skenderian...................................................31

California Rooter & Plumbing................................27

ProActive Realty Investments Inc........................56

LENDING

Bona Fide Mortgage..................................................53

DRAINS

BLINDS

ReassureRent................................................................14

The Door & Window Company............................25 DECK COATINGS, MAGNESITE REPAIRS,

Block & Associates......................Inside Back Cover

ProActive Realty Investments Inc........................56 Roberts Management & Investments...............42

C & C Paving Company, Inc....................................46

AMS Construction......................................................62

JLE Property Management Inc.............................21

HEATING & AIR CONDITIONING

R&B Wholesale Distributors, Inc. .......Back Cover

ASPHALT SALES & SERVICE

South Coast Construction & Repair....................67

Total Rooter & Plumbing.........................................58

South Coast Real Estate & Property Mgmt......47 SVN/Vanguard Investment Properties— Webster.....................................................................57

Aarow Drain & Plumbing........................................70

Capital Equity, Inc.......................................................42

Cushman & Wakefield — The Bridge

California Rooter & Plumbing................................27

OpusBank...............................................................17, 41

Multifamily Team.........................................................23

DRAPERIES/BLINDS/WINDOW COVERINGS

Umpqua Bank Multifamily Lending...................36

W. R. Gorman................................................................26

DCM Services................................................................66

Apex Window Decor.................................................60

MAIL BOXES

CABINETS/REFINISHING

R&B Wholesale Distributors, Inc. .......Back Cover

South Coast Construction & Repair....................67

DRYWALL

Apex Window Decor.................................................60 BOILER SYSTEMS

AMS Construction......................................................62

CARPENTRY

Sondance Painting.....................................................60

Buffalo Maintenance, Inc.........................................18

ORCO Apartment Supply........................................33 R&B Wholesale Distributors, Inc. .......Back Cover MAINTENANCE, REPAIRS, PRODUCTS

ROOFING

AMS Construction......................................................62 Dale’s Roofing.................................................................6 Guardian Roofs.............................................. Insert, 55 Imperial Roof Management...................................59 McCarthy Roofing........................................ Insert, 47

EARTHQUAKE RETROFITTING

Buffalo Maintenance, Inc.........................................18

CARPETS

Optimum Seismic.......................................................11

Handy Crew...................................................................32

Carpet Crafts.................................................................61

ELECTRICAL

R&B Wholesale Distributors, Inc. .......Back Cover

ORCO Apartment Supply........................................33

AMS Construction......................................................62

MOLD REMEDIATION

Livable..............................................................................35

American Environmental Specialists..................56

WATER HEATERS

R&B Wholesale Distributors, Inc. .......Back Cover COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......42 National Service...........................................................44

Buffalo Maintenance, Inc.........................................18 Lighthouse Electric....................................................65 ENVIRONMENTAL SERVICES

American Environmental Specialists..................56

PAINT SALES & SERVICE

AMS Construction......................................................62 Rash Yambo Decking & Stairs...............................70

EVICTIONS

McCormack Roofing..................................................29 Royal Roofing..................................................................9 UTILITY BILLING

California Rooter & Plumbing................................27 ORCO Apartment Supply........................................33 WINDOWS

AMS Construction......................................................62

Vask Multifamily Laundry Rooms................32, 49

Block & Associates......................Inside Back Cover

S M Painting Corp.......................................................44

California Replacement Windows.........................7

WASH Multi Family Laundry Systems................13

Duringer Law Group, PLC.......Inside Front Cover

Sondance Painting.....................................................60

The Door & Window Company............................25

68

Apartment News

www.aaoc.com

November 2019

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November 2019

www.aaoc.com

Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

1031 Crowdfunding.....................................................45

Cabinet Masters..............................................................39

Morgan Skenderian......................................................31

Aarow Drain & Plumbing...........................................70

California Replacement Windows............................7

National Service..............................................................44

Access Exterminator Service.....................................39

California Rooter & Plumbing...................................27

OC Concrete, LLC...........................................................43

ACE Commerical Laundry Equipment, Inc.........42

Capital Equity, Inc..........................................................42

Optimum Seismic..........................................................11

All Proof Decks................................................................52

Carpet Crafts....................................................................61

OpusBank..................................................................17, 41

CBRE.........................................................................Insert, 2

ORCO Apartment Supply...........................................33

Cushman & Wakefield — The Bridge Multifamily Team..............................23

Out of the Gutter ..........................................................63

American Environmental Specialists.....................56 AMS Construction.........................................................62 Apex Window Decor....................................................60 Argos Home Systems...................................................12 Bath Crafters.....................................................................64

Dale’s Roofing....................................................................6 DCM Services...................................................................66 Duringer Law Group, PLC..........Inside Front Cover

Block & Associates.........................Inside Back Cover

Farmers Insurance — Theresa Simes Agency....49

Bona Fide Mortgage.....................................................53

Guardian Roofs................................................. Insert, 55

Buffalo Maintenance, Inc............................................18

Handy Crew......................................................................32

C & C Paving Company, Inc.......................................46

Hom Sotheby’s International Realty — The Stanfield Group................................................48

DRAINS UNBLOCKED !

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“Introductory Offer”

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AAROW

R&B Wholesale Distributors, Inc. ..........Back Cover ReassureRent...................................................................14 Roberts Management & Investments..................42 Royal Roofing.....................................................................9 Santiago Canyon College...........................................65 S M Painting Corp..........................................................44 Sondance Painting........................................................60

JLE Property Management Inc................................21

South Coast Construction & Repair.......................67

JM Air Conditioning & Heating...............................44

South Coast Real Estate & Property Mgmt.........47

Lee Walker Appraisals....................................................4

SVN/Vanguard Investment Properties—

Lin-Ed’s Appliance Service & Repair......................64

Webster........................................................................57

Lighthouse Electric.......................................................65

The Door & Window Company...............................25

Livable.................................................................................35

Total Rooter & Plumbing............................................58

Marcus & Millichap........................................................15

Umpqua Bank Multifamily Lending......................36

McCarthy Roofing..........................................................47

Vask Multifamily Laundry Rooms...................32, 49

McCormack Roofing.....................................................29

W. R. Gorman...................................................................26

MTD Kitchen....................................................................69

WASH Multi Family Laundry Systems...................13

24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

Apartment News

Rash Yambo Decking & Stairs..................................70

Imperial Roof Management......................................59

DRAIN & PLUMBING

70

ProActive Realty Investments Inc...........................56

www.aaoc.com

November 2019

November 2019

www.aaoc.com

Apartment News

71

RENTAL HOUSING RETROSPECT

Protect Your Investment

W

e hate to do it, but we have to do it! Sometimes we need additional funds to fight legislative issues, so we have to ask for the support of our members.

72

Apartment News

Throughout the years, the AAOC has been able to fight and defeat many issues that would negatively impact the rental housing industry, thanks to the generosity of our member’s contributions.

www.aaoc.com

November 2019

Have a moment you would like to share? Email it to David Cordero at cordero@aaoc.com.

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