October 2021 Apartment News Magazine

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • October 2021

Creeping Death?

Rent Control and Just Cause Eviction Infects Santa Ana. Is Your City Next?

See Page 4, 32–33

In This Issue Surviving ‘The Great Resignation’..........................................................16 Great ShakeOut to Prepare Millions for Earthquakes..............................18 Why Real Estate Income Funds Have Distinct Benefits for Investors.......20 Moving Forward....................................................................................24 Help AAOC Defeat Rent Control in Santa Ana!........................................32 Pulse on the Marketplace — Q2 Apartment Financials: Good News with an Asterisk.....................36

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • October 2021

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 Executive Director’s Message — Santa Ana Poised to Adopt Local Rent Control, Just Cause Eviction Laws

26 Riverside Multi-Family Mingle 30 Orange County Multi-Family Mingle

6 Sacramento Report — Efforts Continue to Repeal Article 34 of the California Constitution

Features

8 Orange County Legislative Watch — Farewell, But Not Goodbye

16 Surviving ‘The Great Resignation’ By Daniel Cunningham 18 Great ShakeOut to Prepare Millions for Earthquakes

By Ali Sahabi

10 Legal Corner 14 Dear Maintenance Men

20 Why Real Estate Income Funds Have Distinct Benefits for Investors By Steve Haskell

48 The Benefits of AAOC Membership

24 Moving Forward By Sonya Loera

50 PSC Corner — Refuel Electric Vehicle Solutions / BG Multifamily…Powered by BGSF

32 Help AAOC Defeat Rent Control in Santa Ana! 36 Pulse on the Marketplace — Q2 Apartment Financials: Good News with an Asterisk By Nick Lieberman

49 Welcome New Members

51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

October 2021

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October 2021

Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

Directors n n n

n Tim Gorman Julia Araiza n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

n n n n

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

OC TOBER 5 - Fair Housing Certification (Fall) Tuesday, 9 am–12 pm, Online 6 - CRHP Fall #5 Wednesday, 8:30 am–12:30 pm, Online 7 - Apartment Maintenance & Repair Series (Advanced) #1 Thursday, 9 am–1 pm, Buffalo Maintenance 11 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online 12 - Board of Directors Meeting Tuesday, 6 pm, Online 13 - CRHP Fall #6 Wednesday, 8:30 am–12:30 pm, Online 14 - Apartment Maintenance & Repair Series (Advanced) #2 Thursday, 9 am–1 pm, Buffalo Maintenance 19 - General Membership Meeting Tuesday, 7–9 pm, Online/AAOC Office, See Page 5 20 - CRHP Fall #7 Wednesday, 8:30 am–12:30 pm, Online 21 - Apartment Maintenance & Repair Series (Advanced) #3 Thursday, 9 am–1 pm, Buffalo Maintenance 21 - Riverside Multi-Family Mingle Thursday, 5:30–7:30 pm, The Mission Inn, See Page 26 26 - Welcome Home OC Tuesday, 10–11:30 am, Online 27 - CRHP Fall #8 Wednesday, 8:30 am–12:30 pm, Online 28 - Apartment Maintenance & Repair Series (Advanced) #4 Thursday, 9 am–1 pm, Buffalo Maintenance

NOVEMBER 3 - CRHP Fall #9 Wednesday, 8:30–12:30 pm, Online 9 - Board of Directors Meeting Tuesday, 6 pm, Online 10 - CRHP Fall #10 Wednesday, 8:30–12:30 pm, Online 11 - Orange County Multi-Family Mingle Thursday, 5:30–8 pm, TBD, See Page 30 16 - Sexual Harassment Prevention Certification Tuesday, 9–11 am, Online 17 - CRHP Fall #11 Wednesday, 8:30–12:30 pm, Online 18 - Reverse Trade Show Thursday, 12–5 pm, The Pacific Club 25 - Thanksgiving Day Thursday, Office Closed 26 - Thanksgiving Holiday Friday, Office Closed

DECEMBER 9 - Holiday Party Thursday, 5:30–9 pm, Casa De Lago 14 - Board of Directors Meeting Tuesday, 6 pm, Online 24 - Christmas Eve Friday, Office Closed 25 - Christmas Day Saturday, Office Closed 27 - Christmas Holiday Monday, Office Closed 31 - New Year’s Eve Friday, Office Closed

October 2021

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EXECUTIVE DIRECTOR’S MESSAGE

Santa Ana Poised to Adopt Local Rent Control, Just Cause Eviction Laws

T

he Santa Ana City Council took its first step toward adopting local rent control and just cause eviction ordinances after nearly seven hours of public comment and council discussion at its regularly scheduled meeting on September 21, 2021. A mandatory second reading of the ordinances and final council vote is scheduled for October 5, 2021. If approved by the city council, the ordinances would take effect 30 days later.

The proposed rent control ordinance, which is modeled after those in Santa Monica and San Francisco, would likely end up being the most restrictive and punitive in California. Among the key provisions in the ordinances are: • Rent increases capped at 3 percent or 80 percent of the change in the local Consumer Price Index (CPI), whichever is less within the city.

• A limited and strict petition process for owners to get a higher rent increase • Just cause eviction protections that start on the 31st day of tenancy, rather than after 12 months • Prohibiting evictions of households with students during the school year • Requiring the District Attorney to prosecute an individual in order to evict for criminal activity • Mandating larger relocation assistance payments to households, exceeding current state requirements

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• Undetermined and unlimited fees on landlords to fund the program development, implementation, and enforcement.

The secretive manner by which the ordinances were not only discussed and developed but also placed on the agenda for city council action was concerning and surprising to AAOC and its housing coalition partners. To say that the process lacked transparency would be an understatement. An ad-hoc committee comprised of Mayor Vicente Sarmiento and Councilmembers Thai Viet Phan and Jessie Lopez had apparently been discussing the matter outside the public eye for some time, as part of an ongoing examination of city housing issues. At some point, city staff was directed to move forward with developing the ordinances and placing them on the September 21 city council agenda as urgency measures so, if approved, they could take effect when the state eviction moratorium expired on September 30.

Aside from the policy proposals themselves and the specific provisions in the ordinances, AAOC and our coalition partners took exception to the fact that neither the ad-hoc committee members nor city staff ever notified or held discussions with rental property owners and operators in the city, or the associations that represent them, about their consideration and development of the ordinances.

To overlook or exclude a key stakeholder group that would be directly

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October 2021

B y D avid J. C ordero E xecutive D irector

impacted by the proposed rent control and just cause eviction ordinances is inexcusable. What’s more, questions have been raised about the legality of the ad-hoc committee directing staff to draft city policy, as the committee did not meet and operate under established open meeting and government transparency laws, under which such discussion and staff direction should have occurred.

The Santa Ana City Council majority has clearly signaled its intention to approve the rent control and just cause eviction ordinances when they are presented for a second reading and vote.

AAOC and its housing coalition partners have been discussing the situation and strategizing way to stop the ordinances from being implemented.

Litigation is not a viable option, but a referendum is.

For readers who may be unfamiliar, a referendum is a tool under state law that allows citizens 30 days to gather a specified number of eligible voter signatures in opposition to an action of a governing body, and then force that governing body to either rescind the action or place it on the ballot for the voters to decide. Once the Santa Ana City Council approves the rent control and just cause eviction ordinances, this is the course of action that will be taken.

Once the referendum has qualified, implementation and enforcement of the ordinances will be placed on hold Director’s Message — continued on page 44

General Membership Meeting Tuesday, October 19, 2021 • 7–9 p.m.

PRESENTED EXCLUSIVELY ONLINE! Sponsored by:

Property Management Horror Stories III Scary Tenants, COVID Nightmares, Drug Dealing Disasters, and more.

In the spirit of the Halloween season, AAOC will present its third annual night of Property Management Horror Stories.

Gather ‘round the computer and hear our panel of rental-housing veterans share some of their most frightening tales and nightmare experiences, what knowledge and insight they gained, and tips to help you avoid similar nightmares in your own rental communities.

Our Spooky Storytellers:

Please Note: This meeting will be presented exclusively online.

Members will need to register online at www.AAOC.com to access the webinar.

Frank Alvarez Operations Director & Co-Owner Buffalo Maintenance

Jessie Childers Regional Property Supervisor Santa Fe Management

Melissa Ke Independent Rental Owner

As an AAOC member, you also receive representation through the National Apartment Association (NAA) and California Rental Housing Association (CalRHA).

October 2021

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Apartment News

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SACRAMENTO REPORT B y R on K ingston

Efforts Continue to Repeal Article 34 of the California Constitution

S

ometimes I wonder why legislation that makes a whole lot of sense does not move forward.

Unfortunately, Senate Constitutional Amendment 2 (SCA 2), by Senators Allen and Wiener, for example, should have moved through the legislative process this year.

The state constitutional amendment proposed to repeal Article 34 of the California Constitution which requires approval by the voters of a city or county for the development, acquisition of a publicly funded affordable housing project.

Under the California Constitution, Article 34: • Requires majority approval by the voters of a local government for a publicly funded “low-rent housing project.”

• A “low rent housing project” as defined in the California constitution does not apply to any development composed of urban or rural dwellings, apartments, or other dwellings such as: – The development of privately owned housing receiving no property tax exemption and not more than 49% of the dwellings to be occupied by persons of low income.

– The development is privately owned housing and not exempt from property taxes by reason of any public ownership, and

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not financed with direct longterm public financing from a government.

– The development is intended for owner-occupancy rather than for rental-occupancy.

– The development consists of newly constructed, privately owned one-to-four family dwellings not on adjourning sites.

– The development consists of existing dwelling units leased by the state from a private owner of the dwelling units.

– The development consists of the rehabilitation, improvement, or addition to, or replacement of dwelling units of a previously existing low-rent project.

– The development consists of the acquisition, rehabilitation, reconstruction, improvement or any combination thereof, of a rental housing development which prior to the date of the transition to acquire, rehabilitate, reconstruct, improve or any combination thereof that was subject to a contract for federal or state assistance for the purpose of providing affordable housing for low-income households and maintains or enters into, a contract for federal or state assistance for the purpose of providing affordable housing.

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Unquestionably, Article 34 was created in response to the Federal Housing Act of 1949, part of President Truman’s Fair Deal to help lower-income postwar families move into better living situations. At the time, 72 years ago, society had an extremely different attitude about race, ethnicity, class and poverty. There were far fewer tools for residents to alter or block plans for new housing — the California Environment Quality Act, the Brown Act, the Coastal Act, and far fewer lawsuits. California voters have made it clear they want California to do better — much better — for those struggling to afford housing, supporting ballot measures dedicating hundreds of millions in taxpayer dollars to tackle the housing and homeless crises. The state owes it to all taxpayers to use the money as efficiently as possible. SCA 2 is designed to give voters an opportunity to eliminate obstacles enshrined in the State Constitution from a bygone era, that some argue was strongly based as a discriminatory practice. The Housing Act of 1949 banned explicit racial segregation in public housing which left cities scrambling to find alternative ways to separate communities of color from white neighborhoods. The real estate industry was not able to stop the passage of the Housing Act of 1949 at the federal level, sought to slow and stop its implementation at the state and local level.

The enactment of Article 34 grew out of a controversy surrounding a lowincome housing project in Eureka. The

local housing authority had applied for federal funding to cover the costs of planning and surveys for a low-income public housing development. Following the application for funding, the city clerk received a signed petition from more than 15% of the city electorate requesting any city council approval of the loan application be submitted to the voters for approval. A lawsuit followed and made its way to the California Supreme Court, holding the power of referendum applies only to legislative acts, not acts that are executive or administrative. Since the acts were administrative, and not legislative, the people could not use a referendum to change the city government’s decisions and the court had no jurisdiction.

Given that the citizens of Eureka could not make decisions around lowincome developments in their community, they joined forces with the California Real Estate Association (now known as the California Association of REALTORS®) the organization behind the measure enacting Article 34.

At the time, CREA argued: “If you value your property, if you hold liberty dear, if you believe in the dignity of the individual, if you love this land of the free and home of the brave, if you desire to stop the enemy of socialism that is gnawing at the vitals of America from within, the ballot box is your weapon, the one and only means by which our great Republic will be preserved and improved.”

Article 34 requires that voter approval be obtained before any state public body develops, constructs, or acquires a low rent housing project.

Local agencies usually seek general authority from the electorate to develop low-income housing prior to the identification of a specific project. This has been the traditional way cities and counties have addressed the issue of Article 34.

In 1974, then Assembly Member Willie Brown authored a measure in the legislature that placed the repeal of Article 34 on the ballot as Proposition

15. That measure was defeated. In 1977, he authored a modification to Article 34 and Proposition 4 was placed on the 1980 ballot. That proposition was also defeated. The most recent attempt to repeal Article 34 occurred in 1993 as Proposition 16. That proposition also failed, even with 60% of voters supporting it, as a 2/3 vote is required to add or amend the state constitution.

Should SCA 2 become a ballot measure, it would be placed on the November

October 2021

2022 ballot. Perhaps, just perhaps, the electorate will finally repeal Article 34 in the coming year.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Farewell, But Not Goodbye

T

he Apartment Association of Orange County (AAOC) is a rare entity in today’s world. It is an association of members who have a like-minded commitment to the entrepreneurial spirit of private property rights and free enterprise, as well as to providing safe, quality rental housing for so many who call Orange and Riverside County home. It has been an honor to work in support and advancement of these ideals over the past three

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as a member of the AAOC staff. By the time you read this article, however, my time with AAOC will have come to an end and I will have begun a new chapter in my career outside of the rentalhousing industry. I will never forget the many acquaintances and friendships that I made during my time with the association, and I am grateful for having had the opportunity to work on behalf of so many good and generous people.

The AAOC membership should be proud that the association not only survived the COVID pandemic, but that it has also grown during the past 18 months. The association is healthy and the number of members and units that AAOC represents in Orange and Riverside Counties has increased significantly. There are many reasons for the success of AAOC, but much of it can be attributed to the excellent leadership and fiduciary responsibility of the board of directors — all of whom serve in a volunteer capacity. AAOC has remained relevant and necessary because the world around us has been turned upside down, and it has adapted by providing even more education classes and the opportunity for members to learn about new ways to stay up-to-date and engaged with the everchanging laws and regulations from Sacramento.

AAOC remains the best source for mom-and-pop rental property owners to receive crucial information and training for running their small busi-

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October 2021

nesses effectively and efficiently, not to mention state and local representation to help protect their rental property investments. Orange County politics is also evolving, and AAOC has been instrumental in recruiting and supporting candidates for local office who stand for private property rights and other issues that are highly important to the multi-family industry.

As AAOC moves into the final quarter of 2021, it will be staying on top of our changing local, state, and federal legislative districts, and identifying and tracking the candidates who are planning to file for office in the 2022 elections. I would encourage members to get involved with the various AAOC committees and help support your association’s leadership. Every organization is only as good as its members who step up and contribute to the good of the cause. AAOC will always benefit from having members who make the decision to give of their time, to help maintain the health and growth of the association. Take a moment to look at the new AAOC website for a listing of the volunteer committees that might benefit from your service.

In closing, I have enjoyed my time at AAOC, and I look forward to remaining in contact with the lifelong friends I have made during the past three years. 2022 will be another tumultuous year, but AAOC will remain a steady ship with a good crew at the helm.

Best of luck to you all.

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LEGAL CORNER B y S tephen C. D uringer , E sq .

With the anticipated expiration of AB 832, can a housing provider evict for At-Fault or No-Fault Just Cause?

Until September 30, 2021, all residential properties, with some very limited exceptions, are subject to the Just Cause requirements of AB 1482. That means even single-family residences, which were previously exempt, are still temporarily covered and require Just Cause prior to termination of the tenancy.

Termination for At Fault Just Cause (i.e., rent default, breach of a material term, nuisance, waste, refusal to renew a fixed-term lease, refusal to allow entry, or failure to vacate after tenant provided notice), are all grounds that are still allowed. Termination for No Fault Just Cause (i.e., withdrawal of the rental property from the rental market, intent to occupy by the owner, spouse, parent, grandparent, child, or grandchild), is permitted, but make sure the termination is not because the resident is not paying rent. Termination because the Lessor desires to substantially remodel or repair the Premises, if served prior to October 1, 2021, must relate to maintaining the habitability of the Premises rather than simply performing a renovation. After October 1, 2021, this restriction no longer applies.

Note that for terminations to allow occupancy of a qualified family member, if the lease was entered into on or after July 1, 2020, specific language must be included in the lease. Also note, if the Premises are exempt pursuant to AB

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1482, then you must serve the requisite notice of exemption prior to termination of the tenancy.

Seems the more I read, the more uneasy I am becoming about the future of our industry. With the prospect of rent controls, eviction controls and all the other things headed our way, what should I be doing to prepare?

You have every reason to be concerned and are wise to prepare. Our industry, as well as our livelihood, is under attack from all sides. At the federal level, policies implemented by unelected bureaucrats at the DOJ and HUD a few years back are severely hindering our ability to properly screen applicants. The limitations on the use of criminal background reports, coupled with the changes in the reporting of adverse credit information limits the information available and the tools that housing providers have historically used to effectively screen prospective residents.

At both the state and local levels, we now have rent restrictions in place for most rental housing. Although the rent caps in effect now may seem manageable today, there is nothing to prevent the CPI plus five per cent calculation (as of this writing) to be changed to CPI plus three, or two… For those housing providers who are already subject to some form of rent control, they are mildly comforted by the wisdom of vacancy decontrol that has been in

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October 2021

place since Costa-Hawkins was enacted in 1995. Vacancy decontrol, the ability to reset those rent controlled units’ rents to market upon a vacancy, functions as a pressure release valve, as limited as it is, that provides some relief to the outrageous limitations that full blown rent controls bring. The protections provided by Costa-Hawkins are in the cross hairs of many and are currently under assault. Proposition 10, which our industry rallied to defeat by over a two-to-one margin, and the second attack — Proposition 21 — in 2020, won’t be the end of that fight. As onerous as rent controls are, they pale in comparison to eviction controls, just cause eviction ordinances, rent boards, tenant unions, and the requirement to pay relocation benefits to residents who are asked to vacate. Relocation assistance can range from the equivalent of one month’s rent up to amounts in excess of $23,000. Hard to describe the requirement to pay relocation assistance as anything other than an involuntary re-distribution of wealth from housing providers to tenants. The assault on housing providers continues with the provision of free legal counsel to tenants facing eviction. What should be a limited and efficient method of removing problematic residents has in many ways turned into a circus, with courtrooms functioning more like a Moroccan bazaar, where the demands from these represented tenants, approach unconscionable levels, with the all-tooLegal Q&A — continued on page 12

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Legal Q&A — continued from 10 common jury demand, all the while encouraged by a judiciary seemingly unwilling or unable to effectively meet out justice as required. The continued assault on Prop 13, the imposition of split roll taxes, the relaxing of the standards and the lowering of the vote threshold to impose parcel taxes, will all adversely affect our bottom lines, and in many cases will adversely affect our property values. Given the current legislative climate in Sacramento, a super majority in the hands of legislators that historically have not had our collective interests in mind, it is sure to be a rough road going forward, at least for the foreseeable future.

Now, more than ever before, we must stand united as an industry, and remain united in our fight to preserve our rights as housing providers to continue to do what we do best. As housing providers, we have willingly invested our time and treasure in the provision of the housing stock, of providing the very real and the very necessary housing for the residents of California.

Government does not do what we do, there are countless examples of failed government housing projects across the country. We have taken risks over the years by investing and improving the housing stock under our care. Most housing providers are hard-working, decent, responsible and caring individuals who recognize the great responsibility that comes with being a housing provider and take pride in what we do.

The vast majority are committed to doing the right thing and managing their properties responsibly. As an industry, we educate our own, we share our knowledge with the less experienced, we encourage education and training and foster responsible ownership.

So how do we prepare for this brave new world approaching? We do what we do best, we perfect our craft, we stay alert and informed about the new rules and regulations headed our way. The game of owning and managing real estate continues, however the rules they are a changing.’ Now, more than ever before, thorough tenant screening is an absolute must. Understand that our tools are being limited, however, they are still available. Use them. Know that prospect well before you agree to hand over the keys. Criminal, credit and eviction reports are no longer optional, they are mandatory and should be utilized in every prospective resident screening and decision process.

Be active in the management of your properties, recognize the early warning signs of aberrant behavior, maintain your properties as required, document and record evidence of tenant misbehavior, take pictures of damage caused, document lease violations, keep logs and notes of conversations and incidents with residents. Minimize the use of ‘text messages,’ rather use email or do it old school, actually draft and send letters.

Text messages are often reactive, emotional, and not well thought out. Email and letters provide you an opportunity to control the message, affirm your

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October 2021

willingness to do as required, and document the tenant’s indiscretions and failure to perform as he or she is required.

Maintain control of the communication process. Keep it professional and objective; never make it personal.

Ensure that you are properly insured, a general liability policy, coupled with both a personal and a commercial umbrella, are absolute must haves. Consider employment practices and fair housing defense coverage as well, as these are generally excluded from basic policies.

Consult an experienced insurance broker for review of your existing policies and adjust as necessary.

For those that hold multiple properties, as in all investment vehicles, diversity is key. Diversity in type of asset, location of the holdings, and balance.

Your investment portfolio should spread the risk inherent in any one particular investment vehicle to multiple asset classes. Now is not the time to be over leveraged, 50 to 60% loan to value can carry you through some rough times. Of course, carefully choose your advisors, ensure that their primary motivation is to do what is best for you.

Above all, don’t panic. Most of us have been through the ups and downs of the real estate cycle before. At the end of the day, this is still California, as much as we have to complain about, there is vastly more to be proud of and encouraged by.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I understand why it is bad to put banana peels, celery and potato skins down the garbage disposal as they are fibrous or prone to compression.

However, why are coffee grounds also bad put down the disposal unit? The grains are small enough to pass right through. Michael

Dear Michael:

We find most people put too much in

the disposal and don’t use enough water. What happens with the coffee grounds, especially with back-to-back drains, is that the coffee grounds tend to pile up in the pipe as it goes through the wall. Over time it will pack the pipe completely. The garbage disposal does not have trouble with the grounds themselves, it is what happens after they leave the disposer. Again, if the coffee grounds are fed slowly into the disposal with plenty of water running,

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the grounds will disperse and not compact in the drain line. However, it is best not to dump them in the sink in the first place.

Dear Maintenance Men:

I have a rental complex that is rented with all utilities paid. What is the best and most economical way to save on the utility costs? Marvin

Dear Marvin:

Blown-in attic insulation is the best bang for the buck when it comes to cutting down on heating and cooling. It is very quick and easy and economical.

Blown in insulation is easy enough for a DIY, yet inexpensive enough to have a professional do the work. We also recommend replacing all of the incandescent light bulbs with LED light bulbs.

This is as easy as unscrewing one energy hog bulb and replacing it with an ultra-efficient bulb. The LED bulbs offer far more light at a fraction of the cost. If you replace both the exterior house lights and the interior lights, you should see a substantial reduction in your utility bill. LED bulbs and light fixtures have a very long service life and will save money in the long run.

You may want to check with your city or local utility supplier, as they often have low-cost energy savings programs and rebates.

Dear Maintenance Men:

I am planning to install a new sprinkler system in the lawn area of my

apartment building. How do I estimate the number of heads and how far apart do they need to be? John

Dear John:

First, get an accurate measurement of the area where you want to install the sprinkler system. Transfer the measurements to graph paper. Decide on a scale, such as one square of the graph paper equals one foot, or maybe, if you have a large area, one square equals five or ten feet. Draw the dimensions of the area you are planning to irrigate. Next, decide what type of sprinkler head you will be using, such as an impact sprinkler (Rainbird type), brass heads or pop up, or rotary heads. The manufacturer will list the water spray radius. If you want the diameter the head will cover, multiply by two, but knowing the radius should be enough for this purpose. The spray coverage should overlap each head between 80 and 100 percent.

What this means is: if the sprinkler head has a spray radius of 10 feet. Each sprinkler head should be spaced 10 feet

apart. That is called head-to-head spacing. If you deviate greater than 80 percent, you may get dry spots at the times you need the water the most, such as during summer heat and windy conditions. Stated another way, sprinkler “A” should wet sprinkler “B” and so on. On the graph paper grid, the circles should intersect and touch each sprinkler head. Don’t forget, the more sprinkler heads you have the more you will need to pay attention to both gallons per minute (GPM) and the water pressure

supplying your sprinkler system. The sprinkler manufacturer should have a chart showing how many sprinkler heads can be controlled by one valve, depending on the GPM at a certain water pressure. Recommended reading: http://www.irrigationtutorials.com WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please send in your questions to: DearMaintenanceMen@gmail.com

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance. com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

October 2021

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Apartment News

15

Surviving ‘The Great Resignation’

I

f 2020 was the year of COVID-19, then 2021 is shaping up to be the year of “I quit.”

After spending more than a year at home, an eye-popping 95% of all U.S. workers say they are now considering leaving their jobs, according to a recent Monster.com survey. In fact, according to the U.S. Department of Labor, nearly 12 million already have.

Not too long ago, such a large number of people quitting would signal a booming economy. But the pandemic led to the worst recession in U.S. history, and as it recedes, millions are still unemployed. At the same time, employers say they’re struggling to fill almost 10 million job vacancies.

The “Great Resignation,” as it’s now known, has many origins, but they all generally center on a single theme: People’s post-pandemic priorities have shifted, and their current jobs just aren’t cutting it anymore.

Multifamily housing, already a high churn profession heading into the pandemic, has been particularly hard hit.

Where 30–50% annual employee turnover was once the norm, anecdotal evidence suggests some are seeing close to 70% of their workers heading for the exits, including many of their most experienced property managers and maintenance personnel.

What’s fueling the mass Exodus?

Burnout, for one. During the pandemic, mandates like stay-at-home orders and eviction moratoriums placed unrelenting demands on onsite property staff,

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leading many to feel overwhelmed and overworked. For others it was a sense of being poorly compensated and lacking growth opportunities that made them head for the exit.

In general, people want more money, more flexibility and greater work-life balance, and they feel confident they’ll find that somewhere else.

So, what’s the typical multifamily community owner or operator supposed to do? To quote a well-known computer company: “Think Different.”

One of the reasons many in the industry have been so hard hit was a long-held assumption that high employee churn in site-level staff was acceptable because people could be quickly replaced.

Covid upended that. More important, the additional time at home during the pandemic changed the expectations employees have of their employers to such a degree that millions of people are willing to quit an unfulfilling job in search of a better one.

That kind of worker attrition leads to painful and potentially risky decisions like promoting inexperienced staff and piling more on to other people’s workloads. It’s not a sustainable model.

The reality is a successful multifamily community needs good, dependable onsite staff to manage the asset, which isn’t possible if almost half of them leave every year.

Interestingly, there’s a simple solution for the problem of churn: Recognize good work.

www.aaoc.com

October 2021

BY DANIEL CUNNINGHAM, CEO & FOUNDER, LEONARDO247

According to a recent survey by bonusly.com, 63 percent of those who said they were regularly recognized for their work were also very unlikely to look for a new job.

Another easy way to keep good people is to invest in improving the tools available to them. To wit: Onsite staff is all too often still working with paper and spreadsheets in a world of smartphones and cloud computing.

Providing people with access and training on newer cloud-based and mobile software technologies not only improves skill sets and job satisfaction, but it also benefits the whole business.

Information from these systems is more timely, accurate and easily shared with others in the company.

The pandemic radically changed what workers expect from their employers. Successful companies in multifamily housing who want to not just survive, but thrive, need to shed their conventional thinking and embrace these new standards to increase retention and improve operations.

Recognizing employees for their good work and investing in their skills with new technology and training are two simple and effective ways to do that.

Those who ignore it should expect to be hit hard by the Great Resignation.

About the Author: Daniel Cunningham is CEO & Founder of Leonardo247 and Host of The Apartment Academy Podcast.

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION 1. Publication Title: Orange County Multihousing Service Corporation/ Orange County/Apartment News 2. Publication No: 410000 3. Filing Date: 09/17/2021 4. Issue Frequency: Monthly 5. No. of Issues Published Annually: 12 6. Annual Subscription Price: $25.00 7. Complete Mailing Address of Known Office of Publication: 525 Cabrillo Park Drive, Suite 125, Santa Ana, Orange County, California 92701-5076. Contact Person: David Cordero, Telephone: 714-245-9500 8. Complete Mailing Address of the Headquarters of General Business Offices of the Publisher: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076. Editor: David Cordero. Managing Editor: David Cordero, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 10. Owner (If owned by a corporation, its name and address must be stated and also immediately there under the names and addresses of stockholders owning or holding 1 percent or more of total amount of stock. If not owned by a corporation, the names and addresses of the individual owners must be given. If owned by a partnership or other unincorporated firm, its name and address as well as that of each individual must be given. If the publication is published by a nonprofit organization, its name and address must be stated.) Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076.

11. Known Bondholders, Mortgages and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None.

13. Publication Title: Orange County Apartment News.

14. Issue Date for Circulation Data Below: 09/14/2021 15. Extent and Avg. No. Copies Single Issue Nature of Each Issue Nearest to Circulation Preceding 12 Mo. Filing Date a. Total No. Copies (Net press run) 2015 2031 b. Paid and/or Requested Circulation: (1) Paid/Requested Outside County Mail Subscriptions 438 442 (2) Paid In-County Subscriptions 1577 1589 (3) Sales Through Dealers & Carriers, Street Vendors, Counter Sales and Other NonUSPS Paid Distribution 0 0 (4) Other Classes Mailed Through USPS 0 0 c. Total Paid and/or Requested Circulation 2015 2031 d. Free Distribution by Mail (1) Outside County 0 0 (2) Inside County 0 0 (3) Other Classes Mailed Through USPS 0 0 e. Free Distribution Outside the Mail 0 0 f. Total Free Distribution 0 0 g. Total Distribution 2015 2031 h. Copies Not Distributed 0 0 i. Total 2015 2031 j. Percent Paid and/or Requested Circulation 100.00% 100.00% 16. Published Issue Date 10/01/2021 I certify that the statements made by me above are correct and complete. s/DAVID CORDERO

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17

Great ShakeOut to Prepare Millions for Earthquakes

A

n estimated 18 million Americans will take part this month in the Great ShakeOut, a national safety drill designed to heighten awareness of ways to prepare for major earthquakes.

The month will be filled with messages about earthquake risk and personal safety, culminating with the annual drill, which will be held October 21. Visit ShakeOut.org for more information.

Being prepared personally by having a family emergency plan, adequate supplies on hand and learning to “Drop, Cover and Hold On” to avoid injury from falling objects are very important.

However, we need to make resilience a priority throughout the year and also prioritize actions we can take to make our buildings, businesses and communities much safer during and after earthquakes.

The Big One is coming, and it’s going to be like nothing any of us have ever experienced before. Experts say tens of thousands of our buildings are at extreme risk of failure or collapse when it happens.

A recent study by CoreLogic estimates that a major quake along the San Andreas Fault could cause $289 billion in destruction, including 3.5 million homes damaged. What’s not calculated in that figure is the residual economic loss from broken infrastructure, shuttered businesses and public services, widespread homelessness, and general chaos.1

The 1994 Northridge quake caused $67 billion in widespread damage — ranking it as the second costliest natural disaster in U.S. history behind Hurricane Katrina. Yet the 6.7 magnitude of that temblor was relatively mild compared with what could be. Seismologists agree that a major quake of 7.5 magnitude or more is due to rattle California to its core. It’s just a matter of time.

This month, I want us to be honest with each other and ourselves.

If 18 million participate in this month’s ShakeOut — pack emergency kits for our children’s schools, the trunks of our cars, and practice Drop, Cover and Hold On at work — how many of us are going to take the extra step in the months ahead to think more broadly about the threats we are facing.

• Will you or your residents still be able to live in your apartment building after that quake?

• How many of our tilt-up warehouses and high-rise buildings will be closed due to damage?

• Will you or a loved one be among the million people left homeless?

• Will the business you work in or school you attend still be operating?

California needs statewide measures to sustain our societies both socially and economically. The recommended steps for this process would be:

BY ALI SAHABI

• Identify vulnerable structures and other hazards in our communities.

• Raise public awareness of the risks faced locally and encourage efforts to improve resilience.

• Implement programs to assist building owners with earthquake retrofits.

California ranks as the sixth largest economy in the world. In fact, 17 percent the nation’s job growth and 24 percent of its gross domestic product increase between 2012 and 2016 can be attributed to California, according to Stephen Levy, director of the Center for Continuing Study of the California Economy.

If the Golden State were to suffer an earthquake catastrophe of epic proportions, the impacts would be felt throughout the nation. Resiliency against earthquakes is not only a California issue, but also a matter of national, and potentially global concern.

About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

1 Corelogic, https://www.corelogic.com/intelligence/southern-california-earthquakes-serve-as-a-stark-reminder/

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Apartment News

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October 2021

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19

Why Real Estate Income Funds Have Distinct Benefits for Investors

T

he recent fluctuations in the United States stock market have many investors looking for more conservative and less volatile investments. On top of that, traditional investment instruments like stocks and bonds are similarly not looking very attractive because of their lackluster yield performances. Therefore, more and more investors are attracted to Real Estate Income Funds.

While Kay Properties & Investments is best known for its expert-level knowledge of Delaware Statutory Trust 1031 exchange investment strategies and opportunities, the company also has a great reputation for working with nationally recognized real estate sponsors to source and structure All-Cash/ Debt-Free Real Estate Income Funds for accredited investors.

What is a Real Estate Income Fund?

In general terms, any “income fund” is simply a pool of capital that has been assembled on behalf of a group of investors. There are literally tens-ofthousands of different types of investment funds, including equity funds, bond funds, money market funds, mutual funds, and hedge funds. While direct ownership of real estate has been a popular investment for centuries, recently many investors have also started investing in real estate through participation in a fund.

A Real Estate Income Fund is a specific subset of funds that is focused exclusively on investing in potentially

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income-generating real estate. Real estate income funds provide another entry point for those looking to invest in large commercial or multifamily real estate portfolios. Real Estate Income Funds are particularly appealing to retail investors who want to own institutional quality real estate that would normally be out of reach for them. A Real Estate Income Fund pools capital from many investors, and then the fund’s sponsor oversees all the fund’s activities, including performing due diligence, underwriting, and property management. Investing in a Real Estate Income Fund is a great way to potentially generate passive income, gain access to institutional level assets, and avoid the responsibilities of direct ownership.

An Example of a Typical Real Estate Investment Fund Exclusively Offered by Kay Properties

Net Lease Income Fund 18 LLC: Focused on acquiring, owning, and actively managing a portfolio of singletenant, Long-term, NNN lease, income producing tenants operating in the industrial, medical, and retail spaces throughout select United States markets.

This Real Estate Income Fund targets an 8% preferred return* for investors with monthly distributions generated through corporate backed leases. The offering size of this fund is $50,000,000 with a minimum investment of $50,000.

Example properties the funds seek to acquire include those leased to recessionary-resistant, essential businesses

www.aaoc.com

October 2021

BY STEVE HASKELL, VICE PRESIDENT, KAY PROPERTIES AND INVESTMENTS, LLC

that remained open and paying rent during the pandemic, such as: Amazon, FedEx, Davita Kidney Care, Frito Lay, Walgreens, UPS, CVS, Coca-Cola, In-N-Out Burger, and 7 Eleven. * Preferred return is not guaranteed and is subject to available cash flow. Past performance is not a guarantee of future results. For further information about cash flow distributions from operations and capital events, please refer to the Private Placement Memorandum.

Three Distinct Benefits of Investing in a Real Estate Income Funds Diversification The ability to diversify in real estate funds has attracted conservative investors that want to avoid the concentration risk that often accompanies purchasing one piece of real estate. Typically, real estate investing requires a large down payment in order to obtain a loan with reasonable terms, tying up a significant portion of investors’ wealth in a single asset. Funds allow an investor to often place a smaller amount of cash into a highly diversified portfolio, therefore mitigating risk through diversification.

Not only do funds allow investors to diversify in different pieces of real estate all over the country but investors can also diversify their investment by asset type and tenants. Funds may hold multifamily apartments, net lease commercial assets, medical, industrial, etc.

Asset types can have varying market cycles. Diversifying one’s investment across asset types and geography can Distinct Benefits — continued on page 22

October 2021

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Apartment News

21

Distinct Benefits — continued from 20 potentially insulate their investment from market volatility. * Diversification does not guarantee profits or protect against losses.

Depreciation An additional benefit to real estate income funds is the potential for depreciation. Many real estate income funds allow investors to depreciate their basis in the fund. The non-cash expense lowers the taxable income incurred from fund’s distributions. This may hold significant benefits for investors in high tax states such as California and New York. Investors should speak to their CPA to determine their own potential tax efficiencies from investing in real estate income funds.

Able to Optimize Both Inflationary and Deflationary Market Cycles Finally, the ability for funds to continue to purchase real estate over time allows investors to optimize both infla-

tionary and deflationary market cycles.

An inflationary market will theoretically drive up the value of the fund. In a deflationary cycle, the fund may continue acquiring assets, cost dollar averaging as the market retreats. Funds have the flexibility to pick up these assets at a discount. Cap rates often expand in a deflationary market, which will allow investors to potentially realize higher distributions as they wait for the market to turn around.

Additional Potential Benefits of Real Estate Income Funds • Passive income and/or distribution potential • May provide monthly cash flow and/or distributions • Capital appreciation/equity growth potential • Tax advantages • Typically low minimum investment amounts ($25k–$50k)

• Professional asset management • Elimination of day-to-day management headaches While it is almost impossible to predict what the economic future will look like, many prudent investors are posturing their portfolios to mitigate risk while optimizing their upside potential no matter which direction the market turns. As more investors learn about the potential benefits of Real Estate Income Funds, their popularity will continue to grow throughout the coming years.

About the Author: Steve Haskell is Vice President and DST 1031 specialist at Kay Properties and Investments where he works with 1031 exchange and direct investment clients throughout San Diego County and the rest of the United States.

Prior to coming to Kay Properties and Investments, Steve served for seven years as an officer in the United States Air Force in the special operations community where he led small teams as well as a large staff of hundreds of military and civilian personnel. He has served in numerous locations around the world, including multiple deployments to Afghanistan and locations throughout Africa. Though Steve has retired from active duty, he still serves in the Air Force Reserves.

Prior to his military service, Steve worked in sales and marketing for multiple businesses, which included providing energy management solutions to institutional multifamily apartment owners.

Multi-family specialists

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Apartment News

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October 2021

Steve holds a Master’s Degree from the American Military University and a Bachelors in Accounting from Point Loma Nazarene University where he graduated as International Development Student of The Year for his work providing business education to entrepreneurs in impoverished areas in Mexico, Nicaragua, and San Diego.

Securities offered through Growth Capital Services, member FINRA, SIPC, Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104. Potential returns and appreciation are never guaranteed, and loss of principal is possible.

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23

Moving Forward

E

ven with students now back in the classroom, there is a growing acknowledgement that COVID is here to stay — at least for a while.

What does this mean for us, as income property owners and managers?

Just as we had to learn how to survive and thrive when confronted with statewide rent control, we again need to apply the best practices of both good property management and informed decision-making.

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Apartment News

BY SONYA LOERA

With college campuses now reopened, we have seen an upswing in rental market activity. There have been more inquiries and interest, and that opens the door to raising rental rates.

Remember, the state rent control law only applies to current residents. When an apartment becomes vacant, the rental rate can be reset to whatever you want — at least in theory.

The reality is your rent rate still has to be competitive, and that means doing some homework. After months upon months of everyone existing in hibernation mode, it is time to not only do a rent survey, but actual looking.

Just checking a website, although helpful in establishing some baselines, does not provide a complete and true picture.

An on-site visit is always the best.

This is the point at which you need to be 100% honest with yourself in both evaluating the condition and appeal of your own property and in judging the competition.

You also need to know and understand what type of renters are going to be attracted to your property and what rents are they willing and able to pay. And, you need to have a sense of what features these prospective residents are seeking and what are their “deal breakers.”

In fact, this is probably an excellent time to seek the help of a knowledgeable and trusted advisor. You want someone who is well versed in your particular property type and location; and who also knows what features and/ or amenities command the best return

www.aaoc.com

October 2021

on investment.

In conducting this type of rental survey, there are three key factors to consider — the rent, the condition of the property and the inclusion of preferred features. You may want to set this up as a comparison grid with your own property listed first. The process is very much like what a real estate agent or an appraiser does for sales comparatives.

The goal is to attain the highest rent possible. During this evaluation process, you may find that by spending just a little money you may be able to achieve higher long-term rents. Perhaps some exterior cosmetic work is needed.

Maybe it is replacing kitchen and bathroom countertops. Or it might be something like converting a back lawn area into a dog park, a children’s play area or a community garden.

Once the projects are identified, you need to do a cost/benefit analysis.

Basically, the question is what will be the cost to make a given improvement (or set of improvements) versus how much more in rent will that feature or those improvements command?

Even if some level of capital expenditure is required, it might make sense to spend the money now and secure top rents today, so that you are well positioned to maximize your rental income moving forward. This is especially important given California’s statewide rent control mandate that places an annual percentage cap on increases Moving Forward — continued on page 44

October 2021

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Apartment News

25

Riverside MultiFamily Mingle P R E S E N T E D

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Apartment News

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October 2021

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Apartment News

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29

MultiFamily Mingle

***SAVE THE DATE*** Thursday, November 11, 2021 5:30 - 7:30 p.m. in

ORANGE COUNTY Location TBD All multifamily professionals invited. www.AAOC.com

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Apartment News

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October 2021

October 2021

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31

ID# 1283587

Dear AAOC Members, The Santa Ana City Council has turned its back on rental-housing providers in the city. Rent control and just cause eviction will soon become the law of the land, with some city council members already calling for rent freezes until the laws take effect, as well as for the establishment of rent boards and rental registries.

The Santa Ana rent control program is modeled after the programs that have plagued Santa Monica and San Francisco. Combined with the just cause eviction provisions, Santa Ana is headed toward having some of the most restrictive and punitive rental-housing regulations in California, far beyond what AB 1482 established.

Among the key provisions of the ordinances are: • Rent increases capped at 3 percent or 80 percent of the change in the local Consumer Price Index (CPI), whichever is less within the city.

• A limited and strict petition process for owners to get a higher rent increase • Just cause eviction protections that start on the 31st day of tenancy, rather than after 12 months • Prohibiting evictions of households with students during the school year • Requiring the District Attorney to prosecute an individual in order to evict for criminal activity • Mandating larger relocation assistance payments to households, exceeding current state requirements • Undetermined and unlimited fees on landlords to fund the program development, implementation, and enforcement.

The Apartment Association of Orange County (AAOC) and its housing coalition partners are working to stop these anti-business, anti-property rights policies from being implemented, but we need your help. We need your financial assistance as we launch a referendum campaign that will force the Santa Ana City Council to either rescind the ordinances or place them on the ballot to allow Santa Ana voters to decide.

Can AAOC count on you to contribute to its political action committee, to help us fight back against rent control and just cause evictions in Santa Ana? If we fail to stop it here, it’s just a matter of time before these policies spread to other cities in Orange County.

Suggested minimum donation amounts are as follows: • Owners of up to 16 units — $1,500 + $50/unit • Owners of 17-to-50 units — $2,500 + $50/unit • Owners of 51 or more units & property management companies — $5,000 + $50/unit Thank you, in advance, for your thoughtful consideration and generous support.

Sincerely,

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 Phone: 714-245-9500 Fax: 714-245-9505 Web: www.AAOC.com

AAOC Executive Director 32

Apartment News

www.aaoc.com

October 2021

ID# 1283587

Please complete this form and mail with your check, payable to AAOC Multi-County Property Rights PAC, to AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Help AAOC Defeat Rent Control in Santa Ana! FOR INDIVIDUAL CONTRIBUTIONS First Name _________________________________ Last Name_____________________________________ Physical Address ____________________________________________________________________________ City _____________________________________________ State _______________ Zip _________________ Email Address ________________________________________ Phone ________________________________ Employer _______________________________________ Occupation ________________________________ Name of Business if Self-Employed __________________________________ Check Here if Retired ______

FOR BUSINESS CONTRIBUTIONS First Name _________________________________ Last Name_____________________________________ Physical Address ____________________________________________________________________________ City _____________________________________________ State _______________ Zip _________________ Email Address ________________________________________ Phone ________________________________ Name of Business or Other Entity _____________________________________________________________ Type of Business or Other Entity ______________________________________________________________ Name and Title of Individual with Primary Responsibility for Approving this Contribution _____________ __________________________________________________________________________________________ __________________________________________________________________________________________

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076

Please complete this form and mail with your check, payable to AAOC Multi-County Property Rights PAC, Phone: 714-245-9500 Fax: 714-245-9505 Web: www.AAOC.com to AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

October 2021

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Apartment News

33

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35

Pulse on the

A Quarterly Review of Key Financial

2nd Quarter 2021 Update Apartment Data

Orange County

USA

Data Source Qualifications

2nd Qtr 2019

2nd Qtr 2020

2nd Qtr 2021

2nd Qtr 2019

2nd Qtr 2020

2nd Qtr 2021

42

18

69

3,358

1,836

4,363

$347 Million

$90 Million

$597 Million

$47.6 Billion

$15.6 Billion

$50.0 Billion

• Actual Average Cap Rate

4.25

4.09

3.84

5.71

5.57

4.93

• Average Gross Rent Multiplier

15.84

15.66

16.07

13.63

13.65

13.79

• Price per Square Foot

$362.60

$319.64

$428.01

$152.53

$148.60

$177.90

• Price Per Unit

$346,251

$290,244

$348,734

$152,318

$147,025

$172,379

$2,112

$2,106

$2,233

$1,404

$1,419

$1,480

Annual Effective Rent Growth

2.4%

–0.4%

6.1%

3.1%

–0.2%

4.1%

Concession Percentage

2.5%

3.9%

3.9%

3.5%

4.1%

6.2%

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Average Occupancy Rate

96.4%

95.8%

97.6%

95.9%

95.3%

96.2%

Source: RealPage, Inc. Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

Total Apartment Sales Transactions Total Sales Volume

Average Rent Level

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$4,862

$5,029

$5,279

$4,219

$4,360

$4,553

505

281

442

11,300

10,000

13,500

3,173

2,628

3,128

116,000

100,700

125,400

Source: Co-Star www.costar.com 5 unit + properties

Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

3.3%

1.4%

4.0%

1.6%

0.6%

5.4%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

4.2%

16.8%

9.4%

3.6%

11.1%

5.9%

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

36

Apartment News

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October 2021

Marketplace

Data for the Apartment Investor

Q2 Apartment Financials: Good News with an Asterisk The adjacent chart’s figures seem to make a compelling case that the Orange County multifamily market is healthy and strong. As they say, what’s not to like?

Some highlights of the impressive second quarter 2021 apartment data for the OC: ✔ 3.84 cap rate — that’s a record low (meaning, highest ever value placed on county apartment net rental income); ✔ 16.07 Gross Rent Multiplier — not a record for a quarter (Q4 2018 produced a 17.56 GRM), but nonetheless a very robust valuation indicator; ✔ 6.1% rent growth year over year, a big upward bounce versus a year earlier when rents had actually decreased 0.4%; ✔ 69 apartment properties bought and sold in Q2 indicating a lively market for multifamily assets. Only 19 apartment deals closed in the same April-to-June period a year earlier as the initial shock of COVID throttled the entire US (and global) economy, and rental housing was caught up in the wash like so many other industries. But it so happens the average number of apartment sales in the county was only 43 per quarter in the three years before COVID (2017 through 2019), so the 69-deal second quarter genuinely reflects substantial current investor interest in acquiring OC multifamily

properties;

✔ $597 million in county apartment sales volume, more than six times the melancholy $90 million figure in Q2 2020; yes, we know that Q2 2020 was an oxygen deprived, COVID-stressed market, but the Q2 2021 gross sales number of $597 million was well ahead of average sales volume of $431 million per quarter during those same 2017 through 2019 prepandemic years, supporting the concept of a recovered, resilient multifamily marketplace; So, taken together, do these metrics authenticate a healthy, vibrant Orange County apartment marketplace? I think they do — but there’s a “but.”

That’s because the game has changed recently and the assessment of risk is changing with it. Some wild cards, which I’ll get to shortly, have been added to the deck, making for additional potential volatility in financial outcomes and less certainty about returns on investment. If this premise is correct, it raises the question for apartment investors as to whether this might be a propitious time to cash in some of those apartment chips at today’s premium prices.

That said, we recognize, of course, that markets are forever evolving, and investors will always be coping to some degree or another with an element of shifting sands and unknowns, BUT, present circumstances appear to have October 2021

BY NICK LIEBERMAN

grown even more unstable due to THREE macro factors discussed below (the aforementioned “wild cards”).

Firstly, and most obviously, is COVID, which continues to blur the economic future. As of this writing (9-13-21), hospitalizations and deaths have spiked compared to COVID metrics of about six months ago when a general sense was developing across American society that we’d seen the worst of the virus and that the economy was poised to gradually transition back to normalcy and do so with a relatively soft landing.

That calculus may be changing, however, as the virus doggedly infects the unvaccinated in particular, of which there are many (~ 80 million such Americans as of this writing). And what if new variants materialize? How do these public health variables affect the economy?

Secondly, and just as obvious and “in your face-ish”, is climate change.

The magnitude of the hurricanes, floods and wildfires witnessed by humanity the past year is changing hearts and minds.

Yes, some holdouts still deny the climate change phenomena, but capital and markets can’t and won’t. Who knows which locations and which investments will be next to feel apparently inevitable outsized drubbings from mother nature within this “new normal” climate environment? Clearly, real estate values will be vulnerable in impacted locations.

www.aaoc.com

Pulse — continued on page 44

Apartment News

37

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38

Apartment News

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October 2021

fficient TIP #47: Energy-e er ties enjoy p ro p y il m a if lt u m r costs. e w lo d n a t r fo m greater co

Want to lower your energy costs? Here’s a tip: call SoCalREN. With access to financial incentives and exclusive financing, the SoCalREN Multifamily Program makes it easy and affordable to add energy-efficient upgrades to your property.

We’ll guide you every step of the way, from assessing your needs through installation, to save you money from here on out.

Learn what SoCalREN can do for you.

Call (877) 785-2237 or visit socalren.org/multifamily today.

The Southern California Regional Energy Network is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

October 2021

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Apartment News

39

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Apartment News

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October 2021

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October 2021

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41

Soft Story Seismic Retrofitting What is soft story seismic retrofitting & why/how should you get started?

What is Seismic Retrofitting?

Soft story seismic retrofitting is adding lateral load resisting components to buildings with a more stiff top story than bottom. Often these are buildings with “tuck-under” parking built before 1978, which is when the building code was changed for new construction in California. The new code included adding elements to take lateral forces from major earthquake events.

Benefits of voluntary retrofit?

No one has a crystal ball to see when or where the next major earthquake will strike.

Buildings which withstood the Northridge earthquake are now another 25 years older.

Your liability is greatly reduced in the unfortunate event of a building collapse which causes loss of life by being proactive. Based on a study completed by FEMA, the probability of collapse is reduced from 30% to 5% by completeing a soft story seismic retrofit on a building built before 1978.

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October 2021

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Apartment News

43

Director’s Message — continued from 4 until the issue is ultimately resolved.

Santa Ana voters previously opposed Proposition 10 (2018) and Proposition 21 (2020), as well as local signature gathering attempts trying to place a city rent control measure on the ballot.

These previous outcomes give us confidence that our signature gathering efforts to qualify the referendum and have these new laws overturned will be successful if presented to the voters.

Stopping rent control and just cause eviction in Santa Ana is critical. Failure

Moving Forward — continued from 24 after a property has been rented.

Remember, too, as noted in my previous article, “How Long is Too Long?”

(Apartment News Magazine — August 2021), income and expenses not only determine your cash flow, they also impact value. Today’s investors are taking a hard look at the fundamentals.

They want to know that a property is generating or at least has the potential

Pulse — continued from 37 And thirdly is the divided U.S. society. Red versus blue, blue versus red. There’s an undeniable schism and it appears to be hardening among the citizenry. This makes for a less fluid, less harmonious economic ecosystem,

to do so will result in pro-rent control activists and their allies demanding that these policies be implemented in cities throughout Orange County.

AAOC members must stand up and join the fight immediately. Contributions to AAOC’s Multi County Property Rights Political Action Committee will provide the support necessary to ensure the signature gathering effort is successful.

The suggested minimum donation amounts are as follows: • Owners of up to 16 units — $1,500 + $50/unit

to generate a return and they are no longer counting on big price escalations that generate all the profits at the time of sale.

You have to do the math to decide what is right for you and your property.

Maybe you do not see the value, or have the ability, to make the improvements needed to attain top-of-market rents. That conclusion, in and of itself, may be a signal that now is the time to start looking at other options. and thus more distraction to achieving productivity gains.

The paradox for apartment owners is that while demand for rental housing will outpace supply for the foreseeable future, which on its face projects a rosy outlook for the sector, at the same time the pressing uncertainty of virus, climate

• Owners of 17-to-50 units — $2,500 + $50/unit • Owners of 51 or more units & property management companies — $5,000 + $50/unit Contributions can be made online at www.bit.ly/norentcontrol, as well as by check. For more information, please see pages 32–33 in this issue of Apartment News.

If you have questions, please contact Chip Ahlswede at advocacy@aaoc.com or call (714) 245-9500 x1416.

About the Author: Sonya Loera joined WR Gorman & Associate in 2013.

With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent.

Founded in 1972 by William (Bill) R. Gorman, this Brea(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

change and political strife pose substantial financial risk if cards happen to fall the wrong way. Full marketplace assimilation of these risks may be lagging at present, but they will eventually price themselves into multifamily and other asset values.

Are you looking for a particular product or service?

We can help!

Visit our Service Provider Directory beginning on page 51 for the resources you need!

44

Apartment News

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October 2021

Call Us Now! (909) 592-2292 We are here for you!

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Baldwin Movers will help you with any of your moving needs. Moving is hectic, let us help you with the process. Our team will come alongside you and facilitate the move to your new place.

We can also provide storage for your contents with our vaults and keep track of every one of your belongings using our iPad tracking system.

Moving doesn’t need to be stressful! Let us help you move into your new place today!

We keep track of all of your belongings and make sure they arrive at your new home together.

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October 2021

Did you know we offer storage as well? We help pack your belongings into these vaults that we can search and know the contents of each individual one using our database! You will never have to worry about your things getting misplaced!

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Access benefits that work for you!

NAA surveyed members in 2019 and 59% responded they would be interested in a healthcare offering if there were potential cost savings.

Our members have come together to collectively source quality, affordable health insurance options for small business members who are challenged with finding viable solutions for their employees.

Healthcare solutions include: • Affordable medical

• Life insurance

• Dental • Telemedicine • Vision

• Disability insurance • And more

This benefit is available for both industry and supplier members with two (2) or more employees!

Request a quote and learn more about additional benefits!

46

Apartment News

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October 2021

naahq.org/insurance

Where else but at…

For all of your apartment needs

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Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

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October 2021

COOKTOPS: 24”; 30” & 36”

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47

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

48

Apartment News

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October 2021

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Avallone Management Bridge Properties Cindy Downing Properties Gelber-Higgins Investments, Inc. Gregory Nahass Properties KW Commercial Real Estate Leslie Greubel Properties Pine St. Apartments Rita Rivero Properties Thomas Pyda Properties Broadstone Cavora — Greystar The Breakwater — Greystar

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

New PSC Members Alliance Portfolio 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949) 349-1322 rprajitno@allianceportfolio.com InterLink Multifamily Staffing 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com Mariposa Landscapes, Inc. 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com www.mariposa-ca.com

REVS (Refuel Electric Vehicle Solutions) 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com www.refuelevs.com SERVPRO of Newport and Huntington Beach South 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com www.servpronewportbeach.com

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October 2021

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49

PSC CORNER

Featuring

Product & Service Council Members

Refuel Electric Vehicle Solutions

Multi-family owners are going to observe a significant change at their properties over the next few years as more and more of their residents will be driving electric vehicles.

Refuel Electric Vehicle Solutions (or REVS), a Houstonbased electric vehicle charging station (EVCS) startup founded by commercial real estate veteran, David Aaronson, offers turn-key solutions for deploying EV charging stations on multi-family properties.

Some of the primary services in REVS turn-key solution include: • Electrical capacity analysis of property to determine infrastructure necessary for EVCS deployment • Research and application management of grants & financial incentives to reduce costs • Coordinate & work with electrician and property management to install the station(s) • Post-installation management of the stations, including data collection & reporting requirements With the increasing adoption of consumer electric vehicles comes a centurial opportunity to generate a new stream of income for owners of commercial real estate portfolios. Charging stations generate revenue by reselling electricity to the user as well as generate additional income by reselling carbon credits in certain areas of the country.

REVS’ data implies that EV charging stations can generate an accretive return by servicing only 4 electric vehicles (subject to the make-ready expenses of providing, or upgrading, the existing electrical infrastructure to supply electricity to the charging station). In addition, one dual station can serve up to 20 residents who own electric vehicles.

REVS currently offers 3 options to owners who want to deploy and/or host EV charging stations on their property: • REVS will sell, install, and manage the station(s) • REVS will own the station(s), many times at no expense to the owner, and provide a share of revenue to the property owner • REVS will lease equipment and install and manage the station(s) REVS mission is to work with property owners to develop this new income stream by effectively installing EV Charging Stations (i.e.“modern” gas stations) on existing properties.

For more information, please visit the REVS website at www.refuelevs.com.

50

Apartment News

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October 2021

BG Multifamily… Powered by BGSF We are BG Multifamily.

For over 35 years BGSF has been a trusted recruiting source across the nation. We provide more than just a staffing service by creating long-term partnerships that enhance your company culture.

As a solutions-driven company, if you have a need, we want to be your go-to resource to solve it. As our industry continues to evolve, we recognize we must adapt to it.

BGSF is always seeking innovative and improved ways to provide you with the best talent this industry can provide.

We look forward to connecting our knowledge with your commitment to create a strong workforce for your company.

BG Multifamily is here for all your on site apartment staffing needs: • Temp (short or long term); hourly bill rate based upon experience, ranges per position • Temp to Hire (hourly bill rate standard 320 hour temp to hire period). No additional fees after the hours have been completed.

• Payroll Services (no minimum hours, as this candidate is yours and we are simply putting them on our payroll while you work through any kinks getting them on board. This can also be temporary and canceled at any time with no fees).

• Direct Hire (conversion rate based upon annual salary of candidate).

• Smart Hire (320 hours and 70% markup) We solely recruit & staff for all multifamily positions, such as: • Certified and lead maintenance technicians • Make ready technicians • Experienced leasing professionals • Housekeeps/Porters • Janitorial services • Social distance and elevator concierge • Package management • Property watch BGSF is: • Ranked the 56th Largest US Staffing Company and the 71st Fastest Growing US Staffing Firm.

• Staffing Experts for over 35 years.

• A National Staffing company, with the ability to provide service in most major markets throughout the US. Find out more at BGMULTIFAMILY.COM

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Asphalt Sales & Service

Carpet Sales & Service

A.S. Wise, Inc. The Flying Locksmiths

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Attorneys

Titanium Restoration Services Company

Accounting Services Clarion Management, Inc.

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Building Inspection Green Home Solutions TrueEnviro Trident Inspection Group Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company Vesync

Cleaning Service

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp.

Wesierski & Zurek, LLP

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team SERVPRO of Newport and Huntington Beach South Titanium Restoration Services Company

Boiler Systems DCM Services, Inc Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

Appliances Sales, Service & Leasing

Cabinets/Refinishing

ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp.

The Door & Window Company

Asbestos

Carpentry

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications TouchPoint

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Construction AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC Zebra Construction Inc.

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

PSC Service Provider Directory — continued on page 52

FIRST ONSITE Restoration

October 2021

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PSC Service Provider Directory

Drug & Alcohol Testing

Fire Safety

continued from page 51

TAG / AMS, Inc.

Black Bird Fire Protection, Inc.

Consulting

Electric Vehicle Products & Services

Fire & Flood Restoration

Investment Capital Real Estate Optim Real Estate Services Company

REVS (Refuel Electric Vehicle Solutions)

BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration SERVPRO of Newport and Huntington Beach South

Electrical

Content Restoration AMS Construction Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Countertops

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Opti-Fit Fitness Solutions

Environmental Consulting & Training

Deck Coatings, Magnesite Repairs, Waterproofing

Drain Cleaning

Fitness Equipment

Energy Management Yardi Systems Inc.

Buffalo Maintenance, Inc. California Bath Restoration AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

American Environmental Specialists, Inc. American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Estate Planning Kimball, Tirey & St. John LLP Company

Evictions ReassureRent

Draperies/Blinds/Window Coverings

Fencing & Gates

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Buffalo Maintenance, Inc.

Flooring Urban Surfaces

Garage Doors Mesa Artificial Turf/Garage Doors

General Contractor Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration FSI Construction HandyCrew Services, Inc. OC Concrete LLC

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

714-640-0699 | 562-656-6517 52

Apartment News

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October 2021

OC Professional Maintenance Team PRC Restoration S M Painting Corp.

SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Handyman Buffalo Maintenance, Inc. HandyCrew Services, Inc. OC Professional Maintenance Team S M Painting Corp.

Laundry Equipment & Services

Odor Removal

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp.

National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

FIRST ONSITE Restoration Strategic Sanitation Services

Lead Removal

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service

Pacific Environnemental & Abatement Solutions, Inc.

Heating & Air Conditioning

Lending Institutions

Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp.

OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Pacific Premier Bank Redwood Mortgage Ygrene Energy Fund

Insurance

Lighting

Pest Control

Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

KD Electric Company Buffalo Maintenance, Inc.

Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Newport Exterminating

Mailboxes

Plumbing, Contractors & Supplies

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

Internet Services Apartment SEO apartments.com Cox Communications RentPath

Inspections Trident Inspection Group Zebra Construction Inc.

Investments

Magnesite Repairs

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Clarion Management, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team WICR Waterproofing & Decking

Alliance Portfolio American 1031 Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Marketing

Janitorial

Mold Remediation

Strategic Sanitation Services

American Environmental Specialists, Inc. FIRST ONSITE Restoration Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration SERVPRO of Newport and Huntington Beach South

Landscapes/Hardscapes

Parking Zebra Construction Inc.

Private Investigations FPK Security, Inc.

Property Management 3M1S Home AIM Properties Allen Properties API Property Management

PSC Service Provider Directory — continued on page 54

AArrow Sign Spinners, LLC Clarion Management, Inc. Jetty Zumper

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

October 2021

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Apartment News

53

PSC Service Provider Directory continued from page 53

Property Management (Continued) Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Vesync Yardi Systems Inc.

Property Management Staffing & Training Approved Real Estate Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

Rain Gutters Argos Homes Systems McCarthy Roofing

Real Estate/Investments Alfa Investments & Loans Alliance Portfolio

CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Perch Wealth Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Real Estate Broker Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Surface Restoration AMS Construction

Sustainability/Green Energy NextLevel Optima

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Clarion Management, Inc.

Trash Services Strategic Sanitation Services Valet Living

Tree Service Mariposa Landscapes, Inc.

AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

Utilities & Sub Metering

Recycling

Video Surveillance

Strategic Sanitation Services

Assure by Remote Ally

Resident Screening

Water Heaters

Rentler SafeRent Solutions Yardi Systems Inc.

California Rooter & Plumbing DCM Services, Inc Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Roofing AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.) AArrow Sign Spinners, LLC

Security Services/Patrol Services ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync

Apartment News

Approved Real Estate InterLink Multifamily Staffing

Reconstruction

Signage

54

Staffing Service

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October 2021

Conservice Livable

Video Commercials NPM Staffing an InterSolutions Company

Waterproofing AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration

Website Development/Online Advertising Apartment SEO

Windows & Doors Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company The Flying Locksmiths

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Portfolio James Perry 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

October 2021

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Apartment News

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PSC Contact Index — continued from page 55

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

See the Advertisers Index on Page 68 for the location of our ad.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 68 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

#1 nationwide provider of information and advertising services.

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today!

Smart choices last a lifetime.

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October 2021

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com AArrow Sign Spinners, LLC Michael McCullough 4312 Valeta Street San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

October 2021

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 68 for the location of our ad.

PSC Contact Index — continued on page 58

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PSC Contact Index — continued from page 57

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

Clarion Management, Inc. Elsa Laufer 101 Pacifica, #260 Irvine, CA 92618 (949) 383-4762 Elaufer@clarionmgmt.com Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Lic. #C36-1069122

Bonded & Insured / Serving all of orange county

CALL FOR PRICING

714-715-3315

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

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October 2021

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad.

FIRST ONSITE Restoration Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 68 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

PSC Contact Index — continued on page 60

RUN CREDIT CHECKS ONLINE

24/7 and SAVE!

Call AAOC to schedule a one-on-one demonstration TODAY!

(714) 245-9500

October 2021

www.aaoc.com

Apartment News

59

PSC Contact Index — continued from page 59

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Apartment News

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

60

Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com

www.aaoc.com

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

PSC Contact Index — continued on page 62

October 2021

NEW Stain Resistant Carpet

1

$

40

sq. ft.

Includes New Pad and Installation

Strong Durable Plush Carpet

1

$

60

sq. ft.

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Vinyl Planks from

$

1

50

(material only) sq. ft.

Laminate Flooring from

$

1

80 (material only)

sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

40

Years in Orange County!

• Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

October 2021

www.aaoc.com

Apartment News

61

PSC Contact Index —

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

continued from page 60

LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com

See the Advertisers Index on Page 68 for the location of our ad.

Mariposa Landscapes, Inc. Liz Juarez 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

See the Advertisers Index on Page 68 for the location of our ad.

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

62

Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

October 2021

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

See the Advertisers Index on Page 68 for the location of our ad.

Anything related to concrete

See the Advertisers Index on Page 68 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com

Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com Perch Wealth J.P. Ledesma 9940 Research Drive #200 Irvine, CA 92618 (949) 539-4200 JPLedesma@perchwealth.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 68 for the location of our ad.

PSC Contact Index — continued on page 64

Ask about our Senior & Millitary Discounts

100

$

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional

(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Lic. No. 847279 B1 & C39

October 2021

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Apartment News

63

PSC Contact Index — continued from page 63

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 68 for the location of our ad.

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 68 for the location of our ad.

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

See the Advertisers Index on Page 68 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com

Text messaging services to help communicate with your customers.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com

PSC Contact Index — continued on page 66

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

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www.aaoc.com

October 2021

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential?

Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

October 2021

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Apartment News

65

PSC Contact Index — continued from page 64

SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com See the Advertisers Index on Page 68 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

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www.aaoc.com

October 2021

Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 68 for the location of our ad.

The Bee Man SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Trident Inspection Group Jeff Clark 1572 Lanai Way Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd.

Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

DO YOU KNOW...

AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Bill Christiansen at (714) 245-9500 or BillC@aaoc.com. www.AAOC.com

October 2021

www.aaoc.com

Apartment News

67

ADVERTISERS’ INDEX

Category

FLOORING, REPAIRS, TILE

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc....................................2, 15

California Rooter & Plumbing..................................9

Carpet Crafts.................................................................61

See page 70 for alphabetical listings

Urban Surfaces.............................................................69

EZ Drain & Plumbing.................................................52 OC Professional Maintenance Team.....................7 ORCO Apartment Supply........................................47

AIR CONDITIONING & HEATING

CONCRETE MAINTENANCE & REPAIR

HANDYMAN

JM Air Conditioning & Heating............................12

AMS Construction......................................................66

Buffalo Maintenance, Inc....................................2, 15

PROPERTY MANAGEMENT

Buffalo Maintenance, Inc....................................2, 15

South Coast Construction & Repair....................57

Appfolio Property Manager...................................43

HEATING & AIR CONDITIONING

JLE Property Management Inc.............................38

APPLIANCES—REPAIRS, PARTS, RENTALS

Lin-Ed’s Appliance Service & Repair...................54 ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover

C & C Paving Company, Inc....................................64 CONSTRUCTION

JM Air Conditioning & Heating............................12

AMS Construction......................................................66 Buffalo Maintenance, Inc....................................2, 15

APPRAISALS/VALUATIONS

COUNTERTOPS

Lee Walker Appraisals...............................................14

Buffalo Maintenance, Inc....................................2, 15

ASPHALT SALES & SERVICE

DECK COATINGS, MAGNESITE REPAIRS,

AMS Construction......................................................66 C & C Paving Company, Inc....................................64 ATTORNEYS

WATERPROOFING

Buffalo Maintenance, Inc....................................2, 15

Argos Home Systems................................................53

KITCHEN RENOVATIONS

OC Professional Maintenance Team.....................7

Perch Wealth.................................................................28

OC Professional Maintenance Team.....................7

California Rooter & Plumbing..................................9 LENDING

W. R. Gorman................................................................48

DRAPERIES/BLINDS/WINDOW COVERINGS

Pacific Premier Bank..................................................11

ROOFING

Apex Window Decor.................................................62

MAIL BOXES

AMS Construction......................................................66

CABINETS/REFINISHING

AMS Construction......................................................66

ORCO Apartment Supply........................................47 R&B Wholesale Distributors, Inc. .......Back Cover

OC Professional Maintenance Team.....................7 Sondance Painting.....................................................62 EARTHQUAKE RETROFITTING

OC Professional Maintenance Team.....................7

Royal Roofing................................................................31

ELECTRICAL

MOLD REMEDIATION

Carpet Crafts.................................................................61

AMS Construction......................................................66

American Environmental Specialists..................52

ORCO Apartment Supply........................................47

Buffalo Maintenance, Inc....................................2, 15

WASH Multi Family Lanundry Systems.............17

MOVING

Baldwin Movers...........................................................45

ENVIRONMENTAL SERVICES PAINT SALES & SERVICE

AMS Construction......................................................66

EVICTIONS

McCarthy Roofing.......................................................60

OC Professional Maintenance Team.....................7

S M Painting Corp.......................................................12

Block & Associates......................Inside Back Cover

Guardian Roofs.............................................. Insert, 63

Buffalo Maintenance, Inc....................................2, 15

Zebra Construction....................................................42

American Environmental Specialists..................52

Dale’s Roofing...............................................................64

McCormack Roofing..................................................25

R&B Wholesale Distributors, Inc. .......Back Cover

OC Professional Maintenance Team.....................7

Advisors — William Webster..........................65

MAINTENANCE, REPAIRS, PRODUCTS

Optimum Seismic.......................................................19

National Service...........................................................55

SVN | Vanguard Commercial Real Estate

Bona Fide Mortgage....................................................8

DRYWALL

ACE Commerical Laundry Equipment, Inc......27

South Coast Real Estate & Property Mgmt......21

California Rooter & Plumbing..................................9

DCM Services................................................................66

COIN-OPERATED LAUNDRY EQUIPMENT

ProActive Realty Investments Inc........................56

Alliance Portfolio.........................................................34

R&B Wholesale Distributors, Inc. .......Back Cover

R&B Wholesale Distributors, Inc. .......Back Cover

Kay Properties and Investments LLC..................41

Aarow Drain & Plumbing........................................24

BOILER SYSTEMS

CARPETS

REAL ESTATE INVESTMENTS

CBRE...................................Insert, Inside Front Cover

LEAK DETECTION

DRAINS

Buffalo Maintenance, Inc....................................2, 15

REAL ESTATE EDUCATION

Santiago Canyon College........................................49

KW Commercial – Randy Combs........................22

Buffalo Maintenance, Inc....................................2, 15

CARPENTRY

Theresa Simes Agency.............................................56

The Door & Window Company............................35

The Door & Window Company............................35

South Coast Construction & Repair....................57

RAIN GUTTERS

South Coast Construction & Repair....................57

OC Professional Maintenance Team.....................7

Buffalo Maintenance, Inc....................................2, 15

South Coast Real Estate & Property Mgmt......21

DOORS, WINDOWS

BATHROOM RENOVATIONS

Apex Window Decor.................................................68

Roberts Management & Investments...............14

Rash Yambo Decking & Stairs...............................64

Bear Windows...............................................................13

BLINDS

ProActive Realty Investments Inc........................56

Farmers Insurance —

MTD Kitchen.................................................................23

Block & Associates......................Inside Back Cover

South Coast Construction & Repair....................57

INSURANCE

Total Rooter & Plumbing.........................................58

OC Professional Maintenance Team.....................7

STORAGE

Baldwin Movers...........................................................45 UTILITY BILLING

Livable..............................................................................29 Southern California Regional Energy Network....................................................39 WATER HEATERS

California Rooter & Plumbing..................................9 ORCO Apartment Supply........................................51 WINDOWS

AMS Construction......................................................66

FENCING & GATES

Rash Yambo Decking & Stairs...............................64

COLLECTIONS

Buffalo Maintenance, Inc....................................2, 15

S M Painting Corp.......................................................12

OC Professional Maintenance Team.....................7

Block & Associates......................Inside Back Cover

OC Professional Maintenance Team.....................7

Sondance Painting.....................................................62

The Door & Window Company............................35

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October 2021

Bear Windows...............................................................13

The Multi-Family Flooring Solution

MULTI-FAMILY

SOUND-REDUCING

WATERPROOF

Increase your property value and lower your maintenance costs to the benefit of your tenants with quality flooring in a variety of styles, sizes, and patterns. High performance design and speed of installation at compelling values will give you the power to maximize your business and satisfy your clients with relative ease.

Designed specifically for multi-level housing, Urban Surfaces’ floors, reduces the amount of sound being transfer in both impact generated or ambient sounds. Allowing tenents peaceful nights from their upstairs neighbors.

100% waterproof flooring, ensures that the floor won’t get damaged from nasty spills or flooding. Pet Friendly and easy to clean makes these floors last longer.

U R B A N S U R FA C E S . C O M

October 2021

www.aaoc.com

Apartment News

69

ADVERTISERS’ INDEX

Alphabetical

See page 68 for category listings

Aarow Drain & Plumbing...........................................24

EZ Drain & Plumbing....................................................52

ProActive Realty Investments Inc...........................56

ACE Commerical Laundry Equipment, Inc.........27

Farmers Insurance — Theresa Simes Agency....56

Rash Yambo Decking & Stairs..................................64

Alliance Portfolio............................................................34

Guardian Roofs................................................. Insert, 63

R&B Wholesale Distributors, Inc. ..........Back Cover

American Environmental Specialists.....................52

JLE Property Management Inc................................38

Roberts Management & Investments..................14

AMS Construction.........................................................66

JM Air Conditioning & Heating...............................12

Royal Roofing...................................................................31

Angelo Termite & Construction...............................37

Kay Properties and Investments LLC.....................41

Santiago Canyon College...........................................49

Apex Window Decor....................................................62 Appfolio Property Manager......................................43 Argos Home Systems...................................................53 Baldwin Movers..............................................................45 Bear Windows..................................................................13 Block & Associates.........................Inside Back Cover Bona Fide Mortgage.......................................................8 Buffalo Maintenance, Inc.......................................2, 15

KW Commercial – Randy Combs...........................22 Lee Walker Appraisals..................................................14 Lin-Ed’s Appliance Service & Repair......................54 Livable.................................................................................29 McCarthy Roofing..........................................................60 McCormack Roofing.....................................................25 MTD Kitchen....................................................................23

S M Painting Corp..........................................................12 Sondance Painting........................................................62 South Coast Construction & Repair.......................57 South Coast Real Estate & Property Mgmt.........21 Southern California Regional Energy Network.....39 SVN | Vanguard Commercial Real Estate Advisors — William Webster.............................65 The Door & Window Company...............................35

C & C Paving Company, Inc.......................................64

National Service..............................................................55

Total Rooter & Plumbing............................................58

California Rooter & Plumbing.....................................9

OC Professional Maintenance Team........................7

Urban Surfaces................................................................69

Carpet Crafts....................................................................61

Optimum Seismic..........................................................19

W. R. Gorman...................................................................48

CBRE......................................Insert, Inside Front Cover

ORCO Apartment Supply...........................................47

WelcomeHomeOC........................................................71

Dale’s Roofing..................................................................64

Pacific Premier Bank.....................................................11

WASH Multi Family Lanundry Systems................17

DCM Services...................................................................66

Perch Wealth....................................................................28

Zebra Construction.......................................................42

FOLLOW US ON OUR SOCIAL NETWORKS

@weareaaoc 70

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October 2021

AAOC’s Legal and Operational Forms New Tenant Forms

Effective 1/20

Legal Notices

QTY.

FORM #

PRICE

QTY.

FORM #

_____

1105

Bedbug Addendum (2017)

DESCRIPTION

$ 5.95

_____

1170

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

_____

1110

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____

1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

$ 10.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2020)

_____

1141

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate

by Residents (2020)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2020)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2020)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

1350

QTY.

FORM # 1020

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance ____

$ 5.95

DESCRIPTION

PRICE

$ 12.50

_____ Microbial Operations and Maintenance Plan — (2016)

(An Apartment Owner’s Guide to Mold)

$ 45.00

Maintenance Request (2011)

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Asbestos/Proposition 65 Handbook and License

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office.

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Num­ber ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Tele­phone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

72

Apartment News

www.aaoc.com

October 2021

$ 25.00 plus $ 1.00 per unit

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

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250

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