October 2020 Apartment News Magazine

Apartment News The Resources You Want — The Representation You Need — Since 1961

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Watching and Tracking as Both an Owner and Investor................................................. 22 September General Membership Meeting Recap............................................................ 26 Love Your Tenant By Joseph W. DeCarlo........................................................................ 28 A Major Quake is Now More Likely. Are You Prepared?................................................... 32

AA W O e

In This Issue

da ay y, No of ve E Se m d e be u pa ge r 1 ca 38 8, t 20 io 20 n

(See Pages 4, 10, 20, 52, 53)

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Apartment News The Resources You Want — The Representation You Need — Since 1961

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October 2020

Contents AAOC Education & Events

Departments

5 General Membership Meeting 15 2021 Multifamily Forecast 38 AAOC Day of Education 41 Lunchtime Learning 44 INSPIRE Property Managemnent Webinar 46 Maintaining Files & Documents 48 Workplace Hrassment Webinar 50 AAOC Reverse Trade Show 52 No on Proposition 21 — Fact Sheet 53 Letter from AAOC Multi-County Property Rights PAC 54 Donation Form for AAOC Multi-County Property Rights PAC

4 President’s Message — Fighting the Good Fight, Especially in Frightening Times 6 Executive Director’s Message — Finishing Strong 8 Sacramento Report — What a Difference A Few Hours Makes 10 Orange County Legislative Watch — Vote “No” on Proposition 21 12 Legal Corner 16 Dear Maintenance Men 20 Dishing with Dunlap — Nick’s Picks: 2020 Election Edition 42 Pulse on the Marketplace — Landlords and Their Tenants — Might They Help Lead Us Through The Chaos?

56 The Benefits of AAOC Membership 57 Welcome New Members 58 PSC Corner — W.R. Gorman & Associates / The Liberty Group 59 Product & Service Council’s Service Provider Directory 63 Product & Service Council’s Contact Index 76 Advertisers’ Index — Category 78 Advertisers’ Index — Alphabetical

F eatures 22 Watching and Tracking as Both an Owner and Investor

By Sonya Loera

26 September General Membership Meeting Recap 28 Love Your Tenant By Joseph W. DeCarlo 32 A Major Quake is Now More Likely. Are You Prepared?

By Ali Sahabi

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Second-class postage paid at Garden Grove, California.

October 2020

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News.

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered.

We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Nick Lieberman John Tomlinson Randy Combs Rick Roshan Laurel Dial John Tomlinson

Directors n n n n

n Tim Gorman Julia Araiza n Marie Kaplan Vicki Binford n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

Directors Emeriti n n n

Ronald Berg David A. Cossaboom Nicholas Dunlap

n n n

Jerry L’Ecuyer William R. Gorman Ray Maggi

OC TOBER 1 - Certified Rental Housing Provider Week 5 Thursday, 8:30 am–12:30 pm, Webinar 5 - Welcome Home OC Workshop Monday, 10–11:30 am, Webinar 7 - Apartment Maintenance & Repair Series Week 1 Wednesday, 9 am–1 pm, Buffalo Maintenance 8 - Certified Rental Housing Provider Week 6 Thursday, 8:30 am–12:30 pm, Webinar 13 - Board of Directors Meeting Tuesday, 6 pm, Online 14 - Apartment Maintenance & Repair Series Week 2 Wednesday, 9 am–1 pm, Buffalo Maintenance 15 - Certified Rental Housing Provider Week 7 Thursday, 8:30 am–12:30 pm, Webinar 20 - General Membership Meeting Tuesday, 7–9 pm, Online (See Page 5) 21 - Apartment Maintenance & Repair Series Week 3 Wednesday, 9 am–1 pm, Buffalo Maintenance 21 - INSPIRE Property Management Webinar Wednesday, 12–1:30 pm, Webinar (See Page 44) 22 - Certified Rental Housing Provider Week 8 Thursday, 8:30 am–12:30 pm, Webinar 28 - Apartment Maintenance & Repair Series Week 4 Wednesday, 9 am–1 pm, Buffalo Maintenance 28 - Maintaining Files and Documents Webinar Wednesday, 3–4:30 pm, Webinar (See Page 46) 29 - Certified Rental Housing Provider Week 9 Thursday, 8:30 am–12:30 pm, Webinar

NOVEMBER 3 - Election Day Tuesday 4 - Workplace Harassment Training Wednesday, 9–11 am, Webinar (See Page 48) 5 - Certified Rental Housing Provider Week 10 Thursday, 8:30 am–2:30 pm, Webinar 10 - Board of Directors Meeting Tuesday, 6 pm, Online 11 - Reverse Trade Show Wednesday, 12–5 pm, Morton’s Steakhouse (See Page 50) 12 - Certified Rental Housing Provider Week 11 Thursday, 8:30 am–12:30 pm, Webinar 18 - Day of Education Wednesday, 9 am–4 pm, Webinar (See Page 38) 26 - Thanksgiving Day Thursday, Office Closed 27 - Thanksgiving Holiday Friday, Office Closed

DECEMBER 3 - Multifamily Housing Forecast Thursday, 10–11:30 am, Webinar (See Page 15) 8 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office or Online 15 - Seismic Retrofitting Seminar Tuesday, 1–2 pm, Webinar 24 - Christmas Eve Thursday, Office Closed 25 - Christmas Day Friday, Office Closed

October 2020

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Apartment News

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PRESIDENT’S MESSAGE B y F rank A lvarez P resident

Fighting the Good Fight, Especially in Frightening Times

F

or several months we have been alerting AAOC members about the onslaught of attacks on private property rights and have been working tirelessly on all fronts to combat them at the local, state, and federal levels.

As an independent owner of income property, I am so thankful to the men and women who had the foresight to establish the Apartment Association of Orange County for the very purpose of protecting and defending our rights as owners and operators of rental housing.

For almost 60 years, the AAOC membership has presented a unified front and actively supported, with confidence, our association leadership and staff both in defending against detrimental public policy and in advocating for industry-based solutions to a wide range of issues.

AAOC may not be the largest apartment association in California but it has consistently been one of the most effective and influential voices on rentalhousing issues. It has formed and/or been a member of several housing and business coalitions, worked with some of the best and brightest legislative advocates, established and maintained a respected Legislative Committee and local advocacy program, and stood strong in its convictions and fought for what is right. On top of that, AAOC has been fortunate to have had a history of first-class government affairs staff and volunteers who have represented the association and its members well.

I would particularly like to thank Director Emeritus Ray Maggi (MPMS, Inc.) for his decades of service on this

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front. His contributions to AAOC have been too significant to measure; his expertise and experience too valuable to put a price tag on; and the lasting impact of his mentorship of so many individuals and the depth of his altruism impossible to quantify. Thank you, Ray, for all that you have done to grow, nurture and strengthen AAOC. Of all the threats to our private property rights and our industry, the continuous attempts to gut the protections provided by the Costa-Hawkins Rental Housing Act of 1995 remains our most costly and formidable fight. The General Election is upon us and our industry’s eyes are fixed on Proposition 21, the latest attempt to eliminate Costa-Hawkins. Our industry is fighting hard and working as part of a larger coalition to defeat this ballot measure.

We must defeat Proposition 21 and defeat it soundly if we are to give rent control advocates pause before trying another ballot initiative in the future.

Here are three of the top reasons why Proposition 21 must be defeated: • Eliminates Costa-Hawkins Protections. Proposition 21 would gut the Costa-Hawkins Rental Housing Act of 1995 and remove most of the protections for rental property owners. Cities or counties could enact vacancy control so an owner cannot raise rents to market rate after a tenant moves out. It would also limit rent increases to 15% of the previous tenant’s rent within the first three years of a new tenancy. Further, it would cap rents

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October 2020

on single-family homes if the owner owns three or more homes, as well as on properties built after 1995 if they are more than 15 years old. This means more properties would fall under local rent control every year.

• Allows Regulation of SingleFamily Homes. Proposition 21 would allow local governments to impose rent control on apartments and privately-owned single-family homes without a vote of the people.

Unelected bureaucrats could also be empowered to charge homeowners a fee for taking their home off the rental market.

• Reduces Housing Supply and Drives Up the Cost of Existing Housing. Proposition 21 would lead to more landlords taking their rental properties off the market and converting them into condos and townhomes, further reducing the rental housing supply and making the housing crisis even worse.

Additionally, by creating an inconsistent and unpredictable patchwork of local ordinances, Proposition 21 would prevent critical affordable housing development and drive rents and housing costs up even higher.

In closing, 2020 has been a frightful, if not horrible, year and it will hopefully end on a positive note with Proposition 21 being defeated and rent control advocates being sent packing once more. If ever there was a time to fight the good fight, it is now.

General Membership Meeting Tuesday, October 20, 2020 • 7–9 p.m.

PRESENTED EXCLUSIVELY ONLINE! Sponsored by:

Property Management Horror Stories Part II Scary tenants, Heart-stopping disasters, Icky infestations, and more.

In the spirit of the Halloween season, AAOC will present its second annual night of Property Management Horror Stories.

Gather ‘round the computer and hear our panel of rental-housing veterans share some of their most frightening tales and nightmare experiences, what knowledge and insight they gained, and tips to help you avoid similar nightmares in your own rental communities.

Our Spooky Storytellers:

Please Note: This meeting will be presented exclusively online.

It will not be held at the Courtyard by Marriott.

Members will need to register online at www.AAOC.com to access the webinar.

Frank Alvarez Operations Director & Co-Owner Buffalo Maintenance

Terence Carney

Partner Wesierski & Zurek, LLP

Jessie Childers Regional Property Supervisor Santa Fe Management

As an AAOC member, you also receive representation through the National Apartment Association (NAA) and California Rental Housing Association (CalRHA).

www.AAOC.com

October 2020

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Apartment News

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EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

Finishing Strong

M

ost of us are probably feeling worn down as we enter the fourth quarter of the year and we are ready for 2020 to be over.

However, that does not mean it is time to slow down and cruise into 2021. In fact, this is chance for all of us to finish the year strong. AAOC has a lot planned for its members and we hope you will join us as we end the year on a high note with some fun events and outstanding educational webinars.

Here’s a look at what AAOC has to offer during the final 90 days of the year.

General Membership Meeting (October 20) — AAOC’s final General Membership Meeting of the year will get into the Halloween spirit and feature its second annual night of “Property Management Horror Stories.” Frank Alvarez (Buffalo Maintenance), Terence Carney, Esq. (Wesierski & Zurek, LLP) and Jessie Childers (Santa Fe Management) will share some of their most frightening tales and nightmare experiences, what knowledge and insight they gained, and tips to help you avoid similar nightmares in your own rental communities. This meeting is sponsored by Contemporary Information Corporation, Southern California Edison, and Virtual Guard Post.

INSPIRE Property Management Webinar (October 21) — AAOC is pleased to welcome back nationally recognized multifamily industry speaker Rommel Anacan, who will discuss “What to Do When You’re Overstressed, Overwhelmed and Over It.” Perfect for

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those of us who have not only been dealing with life during a worldwide pandemic but also trying to continue running a rental-housing business. In this webinar you’ll discover nine simple and powerful strategies that you can apply right now that will help you not only manage and reduce your stress; it will help you make stress your friend, so that you can be your best. This webinar is sponsored by McCarthy Roofing and Reynolds Realty.

Maintaining Files & Documents (October 28) — Landlords are entrusted with sensitive information of their current and past residents, rental applicants, and employees, vendors, and other service providers. Likewise, landlords should maintain proper documentation on all matters involving their residents, employees, contractors, and others.

Failure to document complaints, requests, and other issues could put you at risk. Are you keeping sensitive information properly secured and documenting resident and other operational matters? Terence Carney, Esq. (Wesierski & Zurek, LLP) and Denise Arredondo (JLE Property Management, Inc.) will share their insight and experience as they discuss Best Practices for Maintaining Documents and What Every Rental Housing Provider Should Document. This webinar is sponsored CBRE, Livable, and Yardi Workplace Harassment Training (November 4) — State law requires that employers with five or more employees provide workplace and sexual harass-

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October 2020

ment training every two years. This webinar will cover sexual harassment and sex discrimination, investigating complaints, Title VII Civil Rights Act, and Prevention of Claims. A certificate of completion will be provided to each attendee who completes the training.

Instructing the webinar is Colin Calvert, Esq. from labor and employment law firm Fisher Phillips LLP. Reverse Trade Show (November 11) — Only a handful of spots remain for AAOC Product and Service Council members to sign up for AAOC’s Reverse Trade Show at Morton’s The Steakhouse in Santa Ana. The reverse trade show is considered one of the most ideal and time efficient business development opportunities for multifamily industry vendors that wish to have one-on-one meetings and promote their services to some of Orange County’s leading property management companies and independent rental owners. This year’s show is sponsored

by ADT Multifamily, Career Strategies, Inc., Guardian Roofs, and Livable.

Day of Education (November 18) — Continuing education is critical to the long-term success and survival of rental housing professionals. AAOC will present seven diverse educational webinars as part of its first ever Day of Education.

This is the online educational event to register for if you are looking for legal updates, guidance on fair housing laws, a closer look at multifamily economic Director’s Message — continued on page 36

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Apartment News

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SACRAMENTO REPORT B y R on K ingston

What a Difference A Few Hours Makes

I

n “seventy-two little hours,” August 31, 2020 marked the date California’s governor signed into law the most restrictive set of laws on residential rental property owners the state has seen in decades. It was presented to him for signature after the legislature passed AB 3088 — and on the heels of the 2019 passage of AB 1482.

Under AB 3088, tenants can largely remain in possession from March 1, 2020 through January 31, 2021, termed the “Covered Period” under the new state law. If that did not get your attention, the new law also allows tenants to personally deliver or mail just twentyfive (25) percent of the rent that was due for the months from September 1, 2020 through January 31, 2021.

By now, let’s hope you are generally familiar with the new law. If not, let’s look at some of the most important aspects of the law. There are other laws (including federal and hundreds of local government ordinances and regulations) that change the manner in which we collect rent when it is due, provide notices regarding non-payment of rent, seek to recover unpaid rent and, if necessary, eviction during the COVID-19 pandemic. There is the CARES Act, the CDC Eviction Moratorium, hundreds of local ordinances, and the provisions of AB 3088 to follow. The combination of the new changes in law cannot be ignored or avoided unless the owner/ agent wants to be subject to substantial penalties and attorney fees should violations be determined.

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AB 3088 affects the ability of an owner to evict tenants due to non-payment of rent from March 1, 2020 through January 31, 2021 should a tenant state they have experienced a financial hardship that is related to COVID-19.

Notices to tenants and declarations by tenants are different due to certain time periods. The first time period to follow is termed the “Protected Time Period” which begins on March 1, 2020 and ends on August 31, 2020. During this time period, tenants cannot be evicted due to non-payment of rent should they receive a specified notice and declaration by September 30, 2020 and submit a completed declaration (which you are to deliver) within 15-days. The next time period, termed the “Transition Time Period,” you are to deliver a separate notice and declaration to a tenant that does not pay all of the rent due to the pandemic. Should the tenant complete the declaration and submit it to you within 15 days, the tenant is largely protected from eviction due to non-payment of rent.

Should the tenant fail to complete and deliver the declaration to you, the tenant is for the most part not protected by the new law. There is a provision in AB 3088 that allows an owner/agent to evict “high-income” tenants. The highincome tenant provision in the new law may not be useful in most cases.

While the courts are to “re-open” as of October 5, 2020, there are other laws that will not allow you to proceed due to non-payment as well. But on that date

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October 2020

the court is authorized to issue summons and enter default judgements or proceed with cases alleging “just cause” and other non-payment of rent cases.

Let’s look at a few more specifics regarding non-payment of rent.

During the “Protected Time Period,” the owner/agent is to serve tenants who owe rent a 15-day notice (court days which exclude Saturdays, Sundays and other judicial holidays) unless the service is restricted or prohibited by local ordinance. The notice is to include specific language that the Legislature wanted to have served on the tenant. In addition to the notice, a declaration form is to be served on the tenant. The tenant has 15-days to complete and return the notice to the owner/agent.

For those that like small claims court, the bill should be of great assistance.

Starting March 1, 2021 if a tenant does not pay their transition time period rent (September 1, 2020 through January 31, 2020) the monetary jurisdiction is lifted until February 1, 2025.

Owners can file an unlimited number of small claims actions during this time. Remedies in small claims court have a number of risks.

During the “transition time period” (September 1, 2020 through January 21, 2021), the owner must serve a 15-day notice to pay or quit. The notice is to include specific language and declaration form to be completed, signed and delivered to the owner/agent within 15 days. The declaration form states the tenant has experienced a financial

hardship during the pandemic.

Also during the transition time period, the tenant is to pay the owner/ agent at least 25% of the rent due by February 1, 2021. If a local ordinance does not permit the tenant to pay even this percentage amount, the tenant can avoid paying the 25% of the rent.

If the tenant completes and delivers the declaration to the owner/agent during the transition time period and pays 25% of the rent, the tenant is once again largely protected from eviction due to non-payment of rent. Tenants who have not returned the completed declaration within the 15-day time period can file the declaration with the court once the tenant is served with an unlawful detainer. Should that occur, a court hearing is to be “scheduled” within 10 days prior to the underlying action. A judge is to determine at this hearing if the failure to return the notice was due to “mistake, inadvertence, surprise or neglect.” This gives the court tremendous discretion. As in a tennis game, we would say, “advantage tenant.”

In the event that the tenant does not file the completed declaration with the owner/agent and does not appear in court, the owner/agent can proceed with an eviction where rent accrued between September 1, 2020 through January 31, 2021, on and after February 1, 2021.

The new law also provides for protections for every financial obligation under a rental agreement. The same statutory language in the 15-day pay or quit notices must be included in cure or quit notices.

Owners/agents must serve the notices and declarations for each of the periods (protected AND transition). If the property is subject to the CARES Act there may be as many as eight notices. For cure or quit notices regarding financial obligations, there will be an additional four notices.

The impact of local ordinances must not be overlooked. If a local moratorium ordinance was in effect as of August 19, 2020, the terms and requirements remain in full force and effect until and

unless there is a sunset clause that expires before January 31, 2021.

Amendments or new ordinances that are adopted on and after August 19, 2020 will not take effect until February 1, 2021. It is important to note that the new state law does not permit a city or county to extend a full repayment requirement beyond March 31, 2022.

Not to be forgotten, the federal Centers for Disease Control and Prevention (CDC) stepped into the game by prohibiting evictions through the end of the year. It does, however, allow state and local governments to adopt and enforce laws that are more restrictive than the CDC order that was published in the Federal Register on September 4, 2020. Violations of federal laws may expose owner/agents to significant fines that range from $100,000 to $500,000.

There is little question the new state and federal laws are complex. Owners/ agents should seriously consider retaining competent counsel.

If you got to the end of this article, you must ask why did local, state and federal laws change so drastically during the pandemic? I am scratching my head and asking why didn’t the Newsom administration, state legislature, and federal government provide rental assistance? And you may want to ask yourself, why did a state apartment association support a bill that allows tenants to pay 25% of rent due for five consecutive months and permits tenants to remain in possession for over a year and barely pay rent? Think of this, AB 3088 is a screaming deal for tenants, by allowing tenants to remain in possession, continue to incur interest free rental debt and make it impossible for future rental owners/agents to discover the debt was never paid.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

October 2020

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION 1. Publication Title: Orange County Apartment Association/ Apartment News 2. Publication No: 410000 3. Filing Date: 09/09/2020 4. Issue Frequency: Monthly 5. No. of Issues Published Annually: 12 6. Annual Subscription Price: $25.00 7. Complete Mailing Address of Known Office of Publication: 525 Cabrillo Park Drive, Suite 125, Santa Ana, Orange County, California 92701-5076. Contact Person: David Cordero, Telephone: 714-245-9500 8. Complete Mailing Address of the Headquarters of General Business Offices of the Publisher: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076. Editor: David Cordero. Managing Editor: David Cordero, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 10. Owner (If owned by a corporation, its name and address must be stated and also immediately there under the names and addresses of stockholders owning or holding 1 percent or more of total amount of stock. If not owned by a corporation, the names and addresses of the individual owners must be given. If owned by a partnership or other unincorporated firm, its name and address as well as that of each individual must be given. If the publication is published by a nonprofit organization, its name and address must be stated.) Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076.

11. Known Bondholders, Mortgages and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None.

13. Publication Title: Orange County Apartment News.

14. Issue Date for Circulation Data Below: 09/09/2020 15. Extent and Avg. No. Copies Single Issue Nature of Each Issue Nearest to Circulation Preceding 12 Mo. Filing Date a. Total No. Copies (Net press run) 2083 2059 b. Paid and/or Requested Circulation: (1) Paid/Requested Outside County Mail Subscriptions 455 450 (2) Paid In-County Subscriptions 1628 1609 (3) Sales Through Dealers & Carriers, Street Vendors, Counter Sales and Other NonUSPS Paid Distribution 0 0 (4) Other Classes Mailed Through USPS 0 0 c. Total Paid and/or Requested Circulation 2083 2059 d. Free Distribution by Mail (1) Outside County 0 0 (2) Inside County 0 0 (3) Other Classes Mailed Through USPS 0 0 e. Free Distribution Outside the Mail 0 0 f. Total Free Distribution 0 0 g. Total Distribution 2083 2059 h. Copies Not Distributed 0 0 i. Total 2083 2059 j. Percent Paid and/or Requested Circulation 100.00% 100.00% 16. Published Issue Date 09/09/2020 I certify that the statements made by me above are correct and complete. s/DAVID CORDERO

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ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

Vote “No” on Proposition 21

C

alifornia voters rejected rent control initiative Proposition 10 in 2018 by more than 59 percent. In Orange County, voters rejected the initiative by more than 65 percent. AIDS Healthcare Foundation Director Michael Weinstein, undeterred by the crushing defeat of his ballot measure, committed to spending $30 million this year on Proposition 21, a second attempt to expand local governments’ ability to impose rent control on the same voters who rejected his first attempt just two years ago.

Proposition 21 represents a catastrophic threat to the Costa-Hawkins Rental Housing Act of 1995, which has provided protections for California rental-property owners and the greater rental-housing industry for the past quarter-century.

Costa-Hawkins restricts the enaction or expansion of local rent control and protects the ability for rental housing providers to reset rents to market rates when rental units become vacant. More

Are you looking for a particular product or service?

We can help!

Visit our Service Provider Directory beginning on page 59 for the resources you need!

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specifically, it prevents cities from applying rent control on apartments built after 1995, or earlier in cities that already had rent control in place. These core protections for rental-housing providers would be eliminated if voters approve Proposition 21 next month. It would also further exacerbate California’s housing crisis as well as the current financial and legal effects being felt by the rental-housing industry due to Assembly Bill 3088, the recently enacted COVID-19 tenant protection law.

So, what if Proposition 21 is approved?

Proposition 21 would dismantle protective state housing policies but gutting the Costa-Hawkins Rental Housing Act of 1995. Cities would be allowed to adopt new restrictions on private property and rental housing.

Proposition 21 would allow cities to impose rent control on buildings older than 15 years, meaning that additional rental units would come under rent control each year.

Proposition 21 would eliminate the protection against rent control for single-family homes and condominiums.

Proposition 21 would eliminate vacancy decontrol for rent-controlled properties, meaning that rental-housing providers could only increase rents by up to 15% during the first three years after a new tenant moves in.

Research has shown that even moderate rent stabilization laws destroy neighborhoods and mixed-income communities and discourage new resi-

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October 2020

dential construction. More than a dozen California cities have imposed rent control laws and there is no indication that those jurisdictions with the most extreme policies have seen any positive impact on their communities. In fact, one need only look at Los Angeles as an example of how rent control has negatively impacted neighborhoods and communities.

Governor Gavin Newsom signed California’s first rent control law last year, Assembly Bill 1482, and now Proposition 21 seeks to impose even more radical policies that will further erode private property rights in California and destabilize the rentalhousing industry. Defeating Proposition 21 is critical to the future of our industry. Vote “No” on Proposition 21.

Finally, if you have not yet contributed to help AAOC defeat Proposition 21 now is the time to do so. Please see the fundraising letter and complete the donor information form in this issue of Apartment News, and mail it with your check, payable to AAOC Multi-County Property Rights PAC, to AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Every dollar counts and we need your help.

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11

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers Not sure if I can take any more of this. Just when I thought we were through the worst of it, now I hear that Governor Newsom signed AB 3088, the COVID-19 Tenant Relief Act of 2020. Not only that, the CDC has issued an Order. I’ve read several articles about how to comply with this new bill, still very confused. Can you clarify it for me? What does it do?

AB 3088 limits a housing provider’s ability to evict a resident for non-payment of rent or other financial obligations (“COVID-19 Rental Debt”) that came due or will come due between March 1, 2020 and January 31, 2021, the “Covered Time Period.” Although it is intended to protect those residents who have experienced “COVID-19 related financial distress,” there are few if any safeguards that would prevent the abuse of these new protections. The new laws create two time periods within the Covered Time Period, and establish different rules for each: i) March 1, 2020 through August 31, 2020, is the

12

Apartment News

“Protected Time Period;” and ii) September 1, 2020 through January 31, 2021, is the “Transition Time Period.”

Additionally, a “High Income Tenant,” as defined, is subject to certain limitations.

What do housing providers need to do now?

On or before September 30, 2020, you must serve a specific form notice, the “Notice to Tenants Who Have Not Paid One Or More Rental Payments That Came Due From March 1, 2020 Through August 31, 2020” to any tenant who has “not paid one or more rental payments that came due during the Protected Time Period” (March 1, 2020 through August 31, 2020). It can be served by regular U.S. Mail or as you would other legal notices.

How do I handle rent that came due during the Protected Time Period (March 1, 2020 through August 31, 2020)?

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If a resident owes rent that came due during the Protected Time Period, you are required to use a new Fifteen-Day Notice to Pay Rent or Surrender Possession form. This new form replaces the old Three-Day Notice to Pay Rent or Surrender Possession. Note that the fifteen days do not include Saturdays, Sundays, or other judicial holidays.

Note that this new form is only to be used for rent that came due during the Protected Time Period. Complete the form carefully, as the information contained is a bit different than the old Three-Day Notices. Each installment of rent that came due must be listed separately, along with the date each installment came due. Note also that the new Fifteen-Day Notice includes a Declaration that the tenant must complete and return if the tenant has experienced “COVID-19 Related Financial Distress.”

The resident can return the Declaration to you in many ways. It may be returned to you in person, by mail, or by email if

you provide an email address on the Notice. If the resident returns the Declaration, you will be unable to evict the resident for non-payment. Rather, the COVID-19 Rental Debt can be pursued in small claims court, or the general civil court, after March 1, 2021. Note that the small claims court jurisdictional limit will increase to allow the recovery of COVID-19 Rental Debt. The FifteenDay Notice contains an optional box to check if you have documentary evidence, i.e. an application, etc., that shows that the resident household made at least 130 percent of the median income for the county in which the Premises are located. If you have that evidence, and if you check that box, the resident would be required to return the Declaration along with documentation supporting the claim. Important note: Although the resident is ‘required’ to return the Declaration within the fifteen day notice period, there are provisions within the legislation that would allow the resident to return it later,

even after an eviction is filed, that would require the court to dismiss the eviction.

How do I handle rent that came due, or will come due, during the Transition Time Period (September 1, 2020 through January 31, 2021)?

If a resident owes rent that came due, or will come due, during the Transition Time Period, you are required to use a new Fifteen-Day Notice to Pay Rent or Surrender Possession form. The form is different than the one discussed above, as the form only addresses rent that came due during the Transition Time Period. This new form replaces the old Three-Day Notice to Pay Rent or Surrender Possession. Note that the fifteen days do not include Saturdays, Sundays, or other judicial holidays.

Complete the form carefully, as the information contained is a bit different than the old Three-Day Notices. Each

October 2020

installment of rent that came due must be listed separately, along with the date each installment came due. Note also that the new Fifteen-Day Notice includes a Declaration that the tenant must complete and return if the tenant has experienced “COVID-19 Related Financial Distress.”

The resident can return the Declaration to you in many ways. It may be returned to you in person, by mail, or by email if you provide an email address on the Notice. If the resident returns the Declaration within fifteen days and pays you 25% of the amount that comes due during the Transition Time Period, on or before January 31, 2021, you will be unable to evict the resident for nonpayment. Note that the payment is not due now, but on or before January 31, 2021. As described above, the COVID19 Rental Debt can be pursued in small claims court, or general civil court, after March 1, 2021. Note that the small Legal Q&A — continued on page 14

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Apartment News

13

Legal Q&A — continued from 13 claims court jurisdictional limit will increase to allow the recovery of COVID-19 Rental Debt. The FifteenDay Notice also contains an optional box to check if you have documentary evidence, i.e. an application, etc., that shows that the resident household made at least 130 percent of the median income for the county in which the Premises are located. If you have that evidence, and if you check that box, the resident would be required to return the Declaration along with documentation supporting the claim. Important note: Although the resident is ‘required’ to return the Declaration within the fifteen day notice period, there are provisions within the legislation that would allow the resident to return it later, even after an eviction is filed, that would require the court to dismiss the eviction. If the resident returns the Declaration but fails to pay the 25% on or before January 31, 2021, then you may file and pursue an eviction on or after February 1, 2021.

What about ‘Other Financial Obligations’?

How do I handle those?

If the resident owes other financial obligations, monetary sums other than base rent, i.e. utility charges, garage rent, late fees, etc., you would proceed as stated above, preparing a separate notice for each Time Period, however you

would use the new Fifteen-Day Notice to Perform Conditions and/or Covenants or Surrender Possession form. Just as you are required to use different forms for each Time Period as described above, there is a different form for each Time Period to demand other financial obligations, one unique form for the Protected Time Period and another for the Transition Time Period.

These forms can be served concurrently with the Notice(s) to Pay Rent or Surrender Possession as appropriate.

How do I handle a resident who is in breach of the lease or is causing a Nuisance?

Depending on your unique circumstances, you may be able to pursue an eviction based upon the resident’s failure to cure after being served a Three Day Notice to Perform Conditions and/or Covenants or Quit for a material breach of a covenant contained in your lease (other than rent or financial obligations), i.e. sublet without consent, maintaining a pet without consent, etc. If appropriate, once the Three-Day Notice to Perform expires, and the resident has not cured, a ThreeDay Notice to Surrender Possession could then be served to terminate the tenancy. Alternatively, in the event the resident is engaged in illegal conduct, is committing waste or is a Nuisance, you may have grounds for the service of a Three-Day Notice to Surrender Possession based on such conduct.

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October 2020

Can a Housing Provider evict for Just Cause?

Between now and February 1, 2021, all residential properties, with some very limited exceptions, are subject to the Just Cause requirements of AB 1482.

That means even single-family residences, which were previously exempt, are now temporarily covered and require Just Cause prior to termination of the tenancy. The new laws still allow a Lessor to withdraw the rental property from the rental market and allow for termination based upon the owner’s intent to move in a qualified family member. Termination because the Lessor desires to substantially remodel or repair the Premises must now relate to maintaining the habitability of the Premises rather than simply performing a renovation. Fixed term lease expiration, notices of non-renewal, and 30- or 60-day notices that previously did not require just cause, are no longer grounds for termination and will not support the filing of a new eviction.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 285,000 landlord tenant matters throughout California and has collected over $200,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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Save the Date

APARTMENT ASSOCIATION OF ORANGE COUNTY

2021 MULTIFAMILY FORECAST Join us as we discuss the current events, trends and fundamentals shaping the year ahead: • Impact of the Presidential & Congressional Elections

WEDNESDAY

• Reverberations of COVID-19

December 3, 2020

• Interest rates and returns in today’s market

10–11:30 a.m.

• Renovations to move the needle

Zoom Webinar

• What to do About California: Legislation & Regulation • Buying, selling or yelling in 2021 Registration: AAOC MEMBERS — $35 per person

NON-MEMBERS — $50 per person

Panelists:

Jerry Fink

Co-Founder and Chief Operating Officer Bascom Group

John Williams

President and Chief Investment Officer Avanath Capital

Paul Julian

Principal Advanced Real Estate Services, Inc.

Ella Shaw Neyland

President and Chief Financial Officer Steadfast Apartment REIT

Online Registration Opens Monday, October 19, 2020 — www.AAOC.com

October 2020

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15

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

A few months ago, you had question about bath fans and removing moisture from the bathroom to avoid mold issues. Our residents never seem to switch on the fan or leave it on long enough for it do its job. What else can I do? Mike

Dear Mike:

We have often commented about wiring the light switch and the fan switch together. However, if the resident turns off the lights as they leave the bathroom, the fan also turns off. Rick, a general contractor who reads our column, sent us what he does in this situation. Read below for his suggestion. We think it is a great idea that will eliminate any moisture issues in a bathroom.

“The key is to do one of two things.

Either replace the wall switch with a moisture sensitive switch or replace the fan in the ceiling with a humidity-sensing bath fan. Both will work equally well.

The fan will turn on-and-off depending

on the humidity in the room, thereby helping to eliminate any mold issues due to excessive moisture. When installing the fan option, make sure to eliminate the switch and wire directly to the fan. Both the switch and the fan can be found at most home improvement centers.”

Dear Maintenance Men:

The stench in the rental unit following a nasty eviction was overwhelming.

The tenant smoked heavily and collected all sorts of garbage. The unit was a disaster. We have cleaned the unit, including the carpet and painted the walls. The place still smells bad when we show the unit to a prospective resident. Because of the lingering smell, this unit is un-rentable. What do you suggest? Jessica

Dear Jessica:

Rancid smells, nicotine, animal and organic odors are very hard to remove even after painting the walls and cleaning the carpets. Chances are, if the resi-

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dent was a long-time hoarder, carpet replacement will be inevitable. Remove the carpets, pad and tack strips. The tack strips are wood and can absorb and release the smell of smoke, urine etc. Thoroughly clean the floors with soapy water mixed with bleach. After cleaning the floors, it is not a bad idea to paint or use a primer to coat the flooring. One of the best ways to remove the odors from the walls is using old-fashioned elbow grease.

Before painting, wash the walls with soapy water using a brush or rag.

Adding TSP (a powdered cleaning solution available at most hardware stores) or using a degreasing agent will help in the cleaning. If you have flat ceilings, wash them too. If you have “acoustical” or “pop-corn” type ceiling, that is a problem. By its nature, acoustical ceiling material is difficult to clean.

Encapsulating the acoustical ceiling with spray paint may solve the problem. You will need a primer coat and a minimum of two coats of paint. If the smell is still present, give it another coat of paint and let the unit air as much as possible. Don’t forget to wash the windows and window frames as they can retain nicotine odors. Replace any HVAC filters and vacuum dust from furnaces and A/C units.

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How do I determine if it is time to replace a roof or just have some maintenance or minor repairs done? Ed Maintenance Men — continued on page 18

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17

Maintenance Men — continued from 16 Dear Ed:

Determining if a roof actually needs replacement or should be repaired is sometimes more of an art than a science. An old roof, in good condition, that has leaks may be as simple to solve as an inspection of the roof flashing system. The roof flashing is where the roof meets a different material or changes course. For example, roof

flashing is found around the chimney, in valleys, where the roof transitions to vertical a wall or around vent pipes.

Any roof transition area is a potential roof leak. Keeping the roof flashings in good order is the first line of defense.

However, should your roof be experiencing leaks in several different areas, missing granules (bald spots), and pooling, it might be an indication of a roof past its prime and ready for replacement. In the case of a shingle

roof, the tell-tale signs are more obvious. For example, a shingle roof may exhibit curling edges, loss of granules and material brittleness. This roof may be beyond repair and should be replaced. Tile roofs may present different issues as they may look great on the outside, but have hidden damage under the tiles, such as a rotted felt membrane or disintegrating roofing paper. These are much more difficult to solve and often times the repairs are more expensive than replacement.

When requesting a bid from a roofing contractor, always ask for a cost to repair the existing roof and a cost to replace the roof. When seeking multiple bids, always use the same scope of work for each roofer. A deviation in scope will make it harder to determine the correct course of action.

We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment.

We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 20 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee.

Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

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DISHING WITH DUNLAP B y N icholas D unlap , AAOC P ast P resident & D irector E meritus

Nick’s Picks: 2020 Election Edition

F

orget for a moment the debate over whether the following quote should be attributed to Mark Twain or Benjamin Franklin and instead, reflect on its truth, “the only two certainties in life are death and taxes.” It should come as no surprise that as we approach the 2020 Presidential Election, there are 12 statewide ballot measures in California, many of which will aim to raise taxes, and likely a local tax or bond initiative cropping up on a ballot near you. Since this is primarily a business/real estate publication, we will focus on the issues that will affect us the most. You don’t need me to tell you to vote no, but before I do, let’s take a deeper look at some of the craziness.

Proposition 15: Split roll initiative that would repeal Proposition 13 (1978) protections for commercial and industrial properties. This is presented as the “kumbaya” measure that will solve every last one of the State’s problems, including homelessness, schools and

(949) 552-7831 20

Apartment News

more. Proponents of the initiative claim that Proposition 13 created a property transfer “loophole,” failing to accept that Proposition 13 was passed in 1978 because the State’s tax system was out of control. It is especially misleading as it claims to “exempt small businesses.”

This is misleading and not an outright lie because the exemption does not pertain to real property taxes but personal property taxes. Here we are 42 years later and the State’s tax system is still out of control. Nick’s Pick: “No” on Proposition 15 Proposition 19: Allows for the reassessment of a rental home or nonprimary residence when transferred. You have worked hard and amassed a real estate portfolio over the course of your career/life, and now the government wants a bigger bite of the apple. You can expect upward tax assessments on values greater than $1 million and the elimination of the transfer of taxable values of inherited properties unless the properties are the heirs’ principal residence. See comment above regarding our State’s out of control tax system.

Nick’s Pick: “No” on Proposition 19 Proposition 21: Repeal of Costa Hawkins and AB 1482 to enact statewide rent control without vacancy decontrol protections. Your business, your property, your choice — not according to AIDS Healthcare Foundation kingpin Michael Weinstein, who wants to remove your ability to charge market rate for units that have become vacant. We saw this with

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October 2020

Proposition 10 (2018) and it was defeated easily even before AB 1482.

But anti-growth Weinstein is looking to thwart future growth/development and lower your rental property’s value, which has many negative implications.

Nick’s Pick: No on Proposition 21 Proposition 22: Repeal of AB 5 to change employment classification status of independent contractors who became employees (thanks to Lorena Gonzalez and the Supermajority in Sacramento) back to independent contractors. You pick your hours, your schedule, your place of work and whether you want to work at all. That makes you an independent contractor, not an employee.

This has big repercussions for a number of industries, including artists, journalists, musicians, app-based contractors and others. Here, we say “yes” to the repeal of AB-5 by voting “yes” on Proposition 22. Nick’s Pick: “Yes” on Proposition 22 As you cast your ballot this November, there is much at stake and because this is a general election, antiTrump sentiment will help turn out a record number of voters throughout the state. While we hope that logic will prevail and prevent poor decisions or surprises down ticket, it is important for you not just to vote, but to educate your family and friends on these issues.

You can start by grabbing a “No on Prop 21” yard sign from the AAOC office. Please call (714) 245-9500 to arrange a pickup time.

October 2020

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Apartment News

21

Watching and Tracking as Both an Owner and Investor

A

key takeaway offered in last month’s article on “Ways to Cope with No Clear Direction” (Apartment News, September 2020) was the importance of watching and tracking.

Owners, for the most part, tend to know the cash flow generated by their properties. However, just looking at the monthly totals is only part of the picture. What lies behind the totals and how those numbers are trending may be more critical.

A true understanding of what is happening and the ability to make changes that might improve future outcomes requires digging into the details, both in terms of rents collected and expenses.

A reduction in cash flow may not just be the result of delinquent rents; it may be a combination of several different factors from both sides of the equation.

At the same time, owners also need to put on their investor hats and look at the real estate market. Now the focus is

BY SONYA LOERA

upon ROI (Return on Investment), which involves knowing the current market value of each property owned.

Some might say, “Why bother? I’ve owned this property for 20 years and I don’t plan on selling.” That may be true, but what if something happens and there is a change in personal circumstances?

Someone who has been watching and tracking the market on an ongoing Watching — continued on page 24

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23

interesting to note that in just a 30-day window, active listings dropped by 16% from 67 active listings down to 56.

That downward movement in inventory was reinforced by a nearly doubling of properties under contract (i.e. from 10 properties back in late-July to 19 properties in late-August). The fact that the number of listings sold in the last 180 days (6 months), remained somewhat steady (47 and 51), indicates that there may be a further tightening in the market ahead.

So, what do these numbers really tell us? First, there is no apparent rush to market. In fact, the number of available properties offered for sale has dropped, yet there seems to remain a significant level of demand.

It is important to note that prices have dropped, as well. But, again, the decreases have not been by huge percentages. And, as we all know, a lack of competition tends to drive prices back up or, as more likely, de-accelerate any further decreases.

So where do you go from here?

Watching — continued from 22 basis is much better prepared to evaluate options. Even more importantly, staying current reduces the need to get up to speed at a time when stress levels are probably already high.

So, what is happening in the real estate market?

National or, even, regional reports do not provide the type of information that is truly useful. Nor do residential resale prices serve as an appropriate guide.

The same can be said for comparably scaled properties in different socioeconomic neighborhoods or locations.

Prices in Long Beach differ from those in Anaheim. However, for the purposes of this article, I wanted to provide an example with some broad-based insights, so I am taking a look at fourunit property sales in Orange County.

To provide a short-term trending perspective, I ran the same Multiple Listing Service report at the end of July and again at the end of August.

Although not definitively a trend, it is

If you do not already have a reliable means of watching and tracking prices of comparable properties, find a way to get this information. An excellent resource is a real estate agent who not only specializes in multi-family investment properties, but one who knows and understands the dynamics of the locations where your properties are located.

You also should be looking at options — not necessarily to be exercised in the immediate future, but just so you have familiarity and some ideas should the need arise.

About the Author: Sonya Loera joined WR Gorman & Associate in 2013.

With a background in accounting she serves as not only a real estate agent and officer manager, but also as a transaction coordinator and property manager.

Founded in 1972 by William (Bill) R. Gorman, this Brea, California-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

SEPTEMBER 2020 MID-MONTH SNAPSHOT SEPTEMBER 2020 MID-MONTH SNAPSHOT SEPTEMBER 2020 MID-MONTH RENTSNAPSHOT COLLECTIONS MULTIFAMILY SOCAL SURVEY MULTIFAMILY SOCAL SURVEY RENT COLLECTIONS RENT COLLECTIONS SEPTEMBER 2020 MID-MONTH SNAPSHOT

MULTIFAM

DAN B

DAN BLACKWELL & TEAM SOCAL SURVEY MULTIFAMILY DAN BLACKWELL & TEAM

RENT COLLECTIONS

DAN BLACKWELL & TEAM Responses were collected from 26 owners and include approximately 23,000 units located primarily in Orange County, and bo regions of Los Angeles County.

Responses were collected from 26 owners and include approximately 23,000 units located primarily in Orange County, and bordering regions of LosResponses Angeles County. were collected from 26 owners and include 23,000 units located primarily in Orange Theapproximately dataset primarily includes Class B & C properties ranging in County, size fromand 5- tobordering 10-unit, up through 100+ units. The media regions of Los were Angeles County.

Responses collected from 26 owners and include approximately 23,000 units located primarily properties in survey is approximately 42 units.in Orange County, and bordering The dataset primarily includes Class B & C properties ranging in size from 5to 10-unit, up through 100+ units.

The median for all regions of Los Angeles County. properties in survey is approximately 42 units.

The dataset primarily includes Class B & C properties ranging in size from 5- to 10-unit, up through 100+ units. The median for all Our mid-September survey results are summarized follows: The dataset primarily includes Class B & C properties ranging in size from 5- to 10-unit, up through 100+as units.

The median for all

properties in survey is approximately 42 units.

properties in survey approximately 42 units.

Our mid-September survey results are is summarized as follows:

Our mid-September survey results follows: Our mid-September survey resultsare are summarized summarized asas follows: 5.8%

5.8%

5.8% 5.8%

3.6% 3.6% 3.6%

94.2% 94.2%

vacancy94.2% rate as of mid-September vacancy rate vacancy rate as of mid-September

Collected

24

Delinquent/Outstanding

vacancy rate as of mid-September

as of mid-September

94.2% Collected

3.6%

Delinquent/Outstanding

W W W. MULTIFAMILYSOCAL .COM Collected Delinquent/Outstanding W W W. MULTIFAMILYSOCAL .COM Collected Delinquent/Outstanding W W W. MULTIFAMILYSOCAL .COM Apartment News www.aaoc.com October 2020

Apartment Owners Are You in Compliance with California’s New Proposition 65 Requirements?

Purchase AAOC’s Updated Proposition 65 Handbook for $25: • Protect your residents and employees • Reduce the risk of costly enforcement violations • Educate yourself on new signage requirements • Access updated operational disclosure forms

PROP 65

Name _______________________________________________________________________________________________________________________ Quantity ________________________ Company Name ______________________________________________________________ Mailing Address ___________________________________________________________________ City/State/Zip ___________________________________________________ Phone ___________________________________ Fax _______________________________ AAOC Member #_____________________________________________________ Email_______________________________________________________ Amount Enclosed: __________________

Payment Method:

Bill My Company (members only)

Check Enclosed

Visa

MasterCard

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Credit Card # _________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card _______________________________________________________________ Signature ________________________________________________________________________ Billing Address ___________________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

October 2020

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25

September General Membership Meeting Recap

T

his AAOC General Membership Meeting on September 15 was jam-packed with legislative and election information, in addition to an update on AAOC’s efforts to address Orange County’s homelessness crisis.

The meeting was broadcast once again via Zoom and began with Executive Director David Cordero presenting the slate of officer and board member candidates for 2021. The proceedings were then opened to allow for nominations from the floor. With no additional nominations being made, Cordero closed nominations and announced that the slate would be deemed duly elected at the next General Membership Meeting on October 20.

Did you know AAOC is on Facebook?

“Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

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Apartment News

Next was Sue Parks, Chief Executive Officer of Orange County United Way, who provided a first anniversary update on the partnership between AAOC and the “United to End Homelessness” initiative and the Welcome Home OC Program. This vital program provides critical, permanent supportive housing and support services to individuals who have been experiencing homelessness.

Parks reported that 138 households and 221 individuals have been assisted to date by the Welcome Home OC program, and that 66 AAOC member rental communities have assisted in this effort, with no evictions. Parks pointed out that there are 187 veterans who still need homes along with a number of foster youth. Members who are interested in finding out more about the program can contact Orange County United Way by emailing Kristine Peters at kristinep@unitedwayoc.org.

The meeting then segued to “No on Proposition 21” campaign strategist Tony Russo, who provided an update on the campaign and pointed out the diligent efforts being undertaken to defeating this latest rent control initiative. He discussed the series of commercials slated to begin airing in September; the endorsements against Proposition 21 by many newspaper editorial boards; and an intensive statewide mail campaign.

Following the Proposition 21 update, AAOC Director Emeriti Nicholas Dunlap and State Senator John Moorlach (R-Costa Mesa) discussed a wide range

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October 2020

of political and public policy issues affecting the state, including the wildfires burning throughout California, unemployment, the Black Lives Matter movement, and various economic short falls that are leading the state and various unions to look for new revenue sources. Moorlach also addressed that severe pension shortfalls that are being felt by the state and the potential impact on taxpayers. He felt that a shared risk plan and higher employee contributions may help, along with fixing a significant problem with state employees accumulating unused vacation and sick pay.

AAOC Executive Director David Cordero then concluded the meeting by walking members through the five new operational forms mandated by AB 3088, the COVID-19 Tenant Relief Act of 2020, which are now available for members on the AAOC website.

Finally, AAOC wishes to thank its General Membership Meeting sponsors ADT Multifamily; CBRE Multifamily SoCal (Dan Blackwell); Buffalo Maintenance; and Strategic Sanitation Services for their support of AAOC and for helping make this meeting possible.

The final AAOC General Membership Meeting of 2020 will be held via Zoom on Tuesday, October 20 at 7 p.m. Join us as we present our second annual “Property Management Horror Stories,” just in time for Halloween.

The following locations in Garden Grove got their flood designation reclassified to “low to moderate” risk, dramatically lowering their premiums in many cases.

Would you like your flood premium to be reduced as well?

These addresses represent structures that have been successfully reclassified by FEMA (Federal Emergency Management Agency) and the requirement to carry Mandatory Flood Insurance has been lifted, with the assistance of FRS (Flood Relief Specialists). The structures are now officially at a “Low to Moderate” risk of flooding and are eligible for an optional PRP (Preferred Risk Policy) flood insurance policy, through the NFIP (National Flood Insurance Program):

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Apartment News

27

Love Your Tenant

O

n August 31, 2020, the California Legislature passed, and Governor Newsom immediately signed into law, the COVID-19 Tenant Relief Act (AB 3088). This new law protects residential tenants who are in financial hardship from being evicted until March 1, 2021. AB 3088 states that a tenant who pays a minimum of 25% of their rent from September 1, 2020 until February 1, 2021 will be protected from eviction.

BY JOSEPH W. DECARLO, MBA, CPM, CCIM

Tenant must show proof of hardship directly due to COVID-19.

Keep Tenants HAPPY

We have always tried to keep tenants happy by being proactive in preventable and other maintenance repair items, however now we are overextending ourselves. We have taken a prudent approach with no rent increases or late fees and offered payment plans. We will not be increasing rents and we will

waive late fee penalties, etc. until after March 1, 2021. Provided that the tenant is paying partial rent, we are replacing carpet and stoves when requested, even when the existing is in reasonable condition, as this lets the tenant know we are all in this together. We will be sending tenants Christmas and birthday cards to let them know we care and value their tenancy. If tenants are Tenant — continued on page 30

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October 2020

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29

Tenant — continued from 28 unhappy or having a hardship, they can pay 25% of their rent until January 31, 2021. The landlord, however, must continue to pay all of their own utilities, mortgage, maintenance repair and property tax bills. Many owners who do not have adequate reserves will lose their apartment investments. Luckily, most tenants are honest and will pay the entire rent on time, unlike politicians who are callous and want to buy votes with landlord rents.

What Does AB 3088 Mandate

This law expands upon previous laws and regulations related to COVID19 by only requiring tenants, as of September 1, 2020, to pay a minimum of 25% of their rent if they were adversely affected by COVID-19.

1. Rent Due March 1, 2020 to August 31, 2020 Limits a Landlords ability to evict a tenant for non-payment of rent due from March 1, 2020 to August 31, 2020, if tenant experienced financial hardship related to COVID-19. If tenant has an income under $100k or 130% of median income where apartments are located, the Landlord can require a signed Declaration and additional verification related to COVID-19 hardship. The Landlord cannot start eviction until January 31, 2021.

2. Rent Due from September 1, 2020 to January 31, 2021 Tenants are protected from eviction as long as they return the COVID19 Hardship Declaration stating they were adversely and financially impacted by COVID-19. They also must pay at least 25% of the contracted rent each month and can pay in one lump sum prior to January 31, 2021 to avoid eviction.

The remaining 75% of the rent becomes consumer debt and the Landlord must file a Small Claims Court Action after March 1, 2021 and cannot evict even if the judgement is not paid.

Any Pay Rent or Quit Notices cannot include any past due rent for the period of March 1, 2020 through August 31, 2020 or 75% of the monthly rent owed for the period of September 1, 2020 to February 28, 2021.

3. Notices to Tenant Notices will be 15 Day Notices (court days) and will probably have to file several Notices as you may not combine time periods. My advice is to retain an attorney who specializes in Landlord/Tenant Law as there are stiff penalties for the Landlord who does not follow the procedures accurately.

4. Local Ordinances If local ordinances on eviction were in effect prior to August 19, 2020 they will remain in effect. You may

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be subject to the stricter of AB 3088 or the existing ordinances.

CDC Eviction Moratorium

The Center for Disease Control (CDC) issued a Nationwide eviction moratorium on September 4, 2020, which may or may not apply to California. Violations are $100,000 and up. Tenant must, however, submit a written Declaration of their circumstances to their Landlord under Penalty of Perjury.

Legal Challenges

The Fifth Amendment to the U.S. Constitution prohibits government from taking property for public use without just compensation which is usually interpreted as market value.

Restricting and changing existing leases to lower rental amounts present a good case for declaring AB 3088 unconstitutional, however that will take years of litigation.

The Future

David Chiu (D-San Francisco), who sponsored AB 3088, was not happy with the last-minute changes and says he will revisit AB 3088 early next legislative session. The solution is for the State of California to put in place a program like the Federal Section 8 (HUD) that helps low income tenants pay their rent. Our single party (Democrats) in Sacramento have refused to allocate any funds to help tenants and try to put the burden and blame on the landlords.

In conclusion, Love Your Tenants and make them happy so they continue to pay full rent for landlords to pay their mortgages, utility bills and maintenance repairs costs, property taxes and stay solvent.

About the Author: Joseph DeCarlo, MBA, CPM, CCIM is Principal of JD Property Management, Inc. located in Costa Mesa and is also a Landlord. He is also a longtime member of the Apartment Association of Orange County.

If you have questions about this article, send an email to joe@jdproperty.com.

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31

A Major Quake is Now More Likely.

Are You Prepared?

A

recent swarm of earthquakes near the Salton Sea prompted the U.S. Geological Survey in August to increase the odds of a cataclysmic 7.0 earthquake erupting along the deadly San Andreas fault to just 1-in-5 in the next 30 years.

What if that quake happened here?

An earthquake of that size could have devastating effects. And if your apartment building is one of the structures rendered uninhabitable, the

32

Apartment News

impact on you could be life changing.

The closer you are to a fault, the more likely you are to be impacted by seismic activity.

Here in Orange County, there are several active threats: The Inglewood Fault along the coast; the Whittier, Elsinore and Chino faults to the east; and a network of smaller faults like the Coyote Hills, El Modena and many other faults both on land and off the coast.

Bear in mind that the mighty San

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October 2020

BY ALI SAHABI

Andreas is also nearby — snaking its way from the desert through the San Gorgonio Pass and up into the San Bernardino Mountains as it makes its way north.

Another risk factor is the type of building you own and the year it was built. There are five basic buildings types determined to be at significant risk of damage or collapse in a major Major Quake — continued on page 34

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other masonry materials not braced with rebar or another reinforcing material.

Major Quake — continued from 32 earthquake. They are: • Soft-story: Pre-1978 wood-framed apartment buildings or commercial structures with open parking or retail on the ground floor and units above.

• Non-ductile concrete: Pre-1978 structures of concrete floors and/or roofs supported by concrete walls, columns and/or frames.

• Tilt-up concrete: Pre-1970s “warehouse” buildings whose walls were poured onsite and tilted into position.

• Steel moment frame: Pre-1995 buildings consisting of a rigid steel frame of beams connected to columns to support the many floors of the structure.

• Unreinforced masonry: Buildings made of brick, cinderblock, or

• Proper engineering optimizes the cost of a retrofit

If your apartment building falls into one of these categories, you should have an engineering study done to assess the risks and the most effective way to fortify it — based on the composition of the structure and the quality of the ground it stands on.

About the process

The first step is to have a free preliminary building assessment done by a professional to learn what you’re facing.

Then decide if you want to proceed to having plans developed. “As-built” drawings of the structure can be done to indicate all details of the building.

Everything from the spacing between the windows to the locations of the walls and columns are factored into the design of the project.

The benefits of a detailed and complete engineering plan are clear:

• It minimizes the disturbance to the building occupants • It provides better performance for your retrofit The State Board for Professional Engineers, Land Surveyors and Geologists maintains a database of the names of individuals with professional licenses with the state. Visit www.bpelsg.ca.gov for more information. If the name you are searching for is not there, call 866780-5370 to make sure the omission is not due to a clerical error.

Finally, make sure the engineering firm you are considering has sufficient experience in retrofits on your building type. Contact multiple references about the company’s performance and verify that the firm has completed at least three projects similar to yours in the Major Quake — continued on page 36

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Major Quake — continued from 34 past year. It’s best to find a company that offers in-house engineering, steel fabrication and construction. This will ensure a seamless transition through every step in the process. Also, make sure they have valid liability, worker’s compensation and motor vehicle insurance, and that you receive written proof from the insurance company that you are named as an Additional Insured.

Director’s Message — continued from 6 trends, information on new energy efficiency programs, upgrade opportunities, and utility billing services, and two keynote addresses by nationally recognized multifamily industry speakers and trainers who will help you and your team stay on top of your game.

AAOC’s Day of Education is sponsored by 1031 Crowdfunding, Access Exterminator Service, Inc., Buffalo

36

Apartment News

A tenant-friendly attitude, adaptability to the needs of the people who live and work in the building, and adherence to a tenant habitability plan are other essentials that can make your retrofit a successful experience.

Prepare now for the inevitable earthquake by having a preliminary assessment done of your property.

Earthquake retrofits are only as solid as the research and data behind them.

Make sure yours is done right.

About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and renovation projects for multifamily residential, commercial, and industrial buildings throughout California.

Maintenance, Inc., Dedicated Transportation Services.

2021 Multifamily Forecast (December 3) — AAOC has once again assembled an all-star panel of multifamily development and investment experts to discuss via webinar the current events, trends and fundamentals that will shape the multifamily housing industry in 2021. Jerry Fink (Bascom Group), Paul Julian (Advanced Real Estate Services, Inc.), Ella Shaw

Neyland (Steadfast Apartment REIT), and John Williams (Avanath Capital Management, LLC) will discuss the impact of the Presidential & Congressional elections, COVID-19, interest rates and returns, and the longterm effects of California’s legislative and regulatory environment.

For more information and to register for these events, call (714) 245-9500 or visit www.AAOC.com.

www.aaoc.com

October 2020

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AAOC DAY OF EDUCATION Wednesday, November 18, 2020 9 a.m. – 4 p.m.

Live Webinars Presented via Zoom

9–10 a.m.

Morning Keynote Session: Wrestling Resident Issues Complaints, Roommates, Neighbors, Day Cares, Transfers, Parking, Special Requests… All in a day’s work, isn’t it?

Angel Rogers will address these issues head-on and get some great dialog going about how to handle the craziest of all situations! You will go back to your property armed with all the right solutions to Sponsored by: your everyday challenges!

Angel Rogers has held numerous property management and corporate education and training positions over the years, and for the past decade has been the owner of her own training and consulting business for the multi-family industry.

10–11 a.m.

Legal Update • Navigating the Tenant Relief Act of 2020 COVID-19 • Issues and Trends • Best Management Practices • Strategies to Survive These Challenging Times Stephen C. Duringer, Esq. The Duringer Law Group, PLC & AAOC Board Member

11 a.m.–12 p.m. Fair Housing in Your Rental Community • Update on Fair Housing laws • The Fair Housing Council of Orange County as a resource for rental property owners and managers • Making your management policies and property rules Fair Housing compliant Denise Cato President/CEO, Fair Housing Council of Orange County

12–1 p.m.

Sponsored by:

Sponsored by:

Afternoon Keynote Session: Developing the Leader Within YOU! The world becomes a better place when people become better leaders. Developing yourself to become the leader you have the potential to be will change everything for you. It will add to your effectiveness, subtract from your weaknesses, divide your workload, and multiply your impact. But here’s the problem, most organizations operate from a hierarchical leadership structure. Leaders “move up” the ladder in an organization, and, once there, often see themselves “above” their team. If you’re really good at your job, you get promoted. Eventually, you get promoted to a position where you’re now responsible for the people who do the job you used to do. However, you’re not taught how to do that. Current culture tells us leaders are born, but Jason will teach on 2 of the 10 critical components of authentic, personal leadership on how leaders are made — not born.

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Additional Webinars to be Announced. Program subject to change.

Online Registration Opens October 5, 2020 — www.AAOC.com 38

Apartment News

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October 2020

AAOC DAY OF EDUCATION Wednesday, November 18, 2020 9 a.m. – 4 p.m.

Live Webinars Presented via Zoom

Rental Housing Economic Forum Panelists:

1–2 p.m.

Moderator:

Sponsored by:

Ed Coulson Professor of Economics and Public Policy, UCI

Nick Lieberman Bona Fide Mortgage & AAOC Board Member

Mark Thoeny Credit Manager/Underwriter Multifamily Lending, Fannie Mae

Get $mart with Energy Efficiency

2–3 p.m.

• • • •

Energy efficiency options for multifamily communities Rebate and incentive programs that help pay for improvements Bundling energy efficiency upgrades RUBS: Financial benefits for owners, utility conservation for residents

Moderator:

Marie Kaplan President NextLevel Property Solutions

Cost:

Michele Kauffman Executive Managing Director Cushman & Wakefield

Panelists:

Ryan Carter Account Representative ICF

Mary Finn Parker Multifamily Program Manager Southern California Edison

Sarah Hoverson Account Executive Livable

Members — $100 “All Inclusive” Day Pass or $25 per webinar Non-Members — $250 “All Inclusive” Day Pass or $50 per webinar

Additional Webinars to be Announced. Program subject to change.

Online Registration Opens October 5, 2020 — www.AAOC.com

October 2020

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Apartment News

39

It’s coming to a unit near you… ARE YOU PREPARED? With the passage of Senate Bill 655, Mold may be a substandard housing condition. Under the new law, the presence of visible mold in a dwelling may be considered a substandard housing condition. City and county building inspectors may issue a citation against a property owner for not addressing a Mold problem under the circumstances specified in the new law.

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Apartment News

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October 2020

Presents

LUNCHTIME LEARNING

with Laura Lemansky

Best Practices for Verifying Applications During COVID-19 The past six months have presented several new obstacles and challenges for rental property owners and operators

due to COVID-19. One of the most significant is the handling and verification of rental applications.

If your criteria for verifying and approving applications has changed due to COVID-19, you are not alone. And others may be considering it. This interactive discussion will provide an opportunity for you to share your experiences and discuss the following: • How have you changed the way you verify rental applications?

• Are you more diligent in ensuring you obtain all the pertinent information?

• What kind of follow-up are you conducting? Has it changed?

• Have you revised your qualification requirements?

Date:

Wenesday, October 28, 2020

Time:

12 –1 p.m.

Location:

Zoom Webinar

Cost:

Free! Space is limited to the first 25 members

Hosted By:

Laura Lemansky Senior Director of Sales Rentgrata

Register Online

by October 27 www.AAOC.com Zoom link will be provided upon registration.

Guest Panelists:

Jessie Childers Regional Property Supervisor Santa Fe Management October 2020

Nathan Poth Broker/Property Manager LoCali Management Group

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Apartment News

41

Pulse on the

A Quarterly Review of Key Financial

2nd Quarter 2020 Update Apartment Data

Orange County

USA

2nd Qtr 2018

2nd Qtr 2019

2nd Qtr 2020

2nd Qtr 2018

2nd Qtr 2019

2nd Qtr 2020

42

42

17

3,682

3,352

1,740

$491 Million

$347 Million

$74 Million

$38.2 Billion

$46.6 Billion

$15.0 Billion

• Actual Average Cap Rate

4.12

4.24

4.08

5.80

5.71

5.52

• Average Gross Rent Multiplier

16.81

15.84

15.51

13.83

13.63

13.68

• Price per Square Foot

$368.84

$360.91

$330.92

$141.15

$153.98

$151.30

• Price Per Unit

$356,972

$344,875

$272,805

$139,670

$153,485

$151,458

$2,034

$2,112

$2,105

$1,338

$1,401

$1,415

Annual Effective Rent Growth

2.3%

2.4%

–0.4%

2.5%

3.1%

–0.2%

Concession Percentage

2.4%

2.5%

3.9%

3.2%

3.5%

4.1%

Average Occupancy Rate

95.9%

96.4%

95.8%

95.4%

95.9%

95.3%

Total Apartment Sales Transactions Total Sales Volume

Average Rent Level

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$4,478

$4,862

$5,029

$4,017

$4,219

$4,360

544

505

281

10,300

11,300

10,000

6,869

3,173

2,628

116,000

111,400

100,700

Data Source Qualifications

Source: Co-Star www.costar.com 5 unit + properties

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

4%

3.3%

1.4%

2.9%

1.6%

0.6%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

4.4%

4.1%

18.1%

4%

3.7%

11.1%

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

42

Apartment News

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October 2020

Marketplace

Data for the Apartment Investor

Landlords and Their Tenants — Might They Help Lead Us Through The Chaos?

BY NICK LIEBERMAN

T

o no one’s particular surprise, apartment sales took a gut punch in the 2nd quarter of this most trying year, as COVID-19 fallout enveloped the marketplace.

In Orange County, as the adjacent chart reveals, the number of 5-unit+ multifamily purchases shriveled to just seventeen from April through June.

That compares to forty-two sale transactions in each of the 2nd quarters of 2018 and 2019. Moreover, the total dollar volume for those seventeen closed transactions was a mere $74 million — a very far cry from the $491 million and $347 million in apartment sales closed in Q2’s 2018 and 2019, respectively.

The dearth of deals was equally evident on a national scale. Q2 nationwide multifamily sales were virtually sliced in half compared with the 2018 and 2019 numbers.

Clearly, apartment deal making was on pause during the 2nd quarter with the COVID-19 straight jacket in place.

But is a slower transactional marketplace necessarily a major problem for apartment owners? Not really.

As Michele Kaufman, MAI Executive Managing Director at commercial property services firm Cushman Wakefield, told me in a Zoom interview on September 15th, the Q2 slowdown in apartment sales is simply due to owners not wanting to put properties on the market at this time. Limited apartment inventory is just another

COVID reverberation being felt through the economy.

But in truth, the toll taken by COVID on multifamily investors so far (as of September 17) has seemingly been more in the nature of substantial inconvenience and anxiety rather than financial.

True, the average rent in Orange County declined .04% in Q2 2020 compared to Q2 2019 (see chart on opposing page, again), but that’s certainly not a collapse in rents.

And yes, occupancy in Orange County apartment units fell to 95.8% in Q2, down from 96.4% in 2019; still, 95.8% occupancy is hardly a disaster; it’s actually a number that many multifamily owners would love to be “stuck” with forever.

The most relevant metric for rental housing investors at present might be rent collections as compared to scheduled rents, though such figures are not readily accessible.

For what it’s worth, based on feedback received from numerous AAOC apartment owners and property managers with whom I’ve consulted, my sense is that rent collections have been significantly higher than owners were calculating when trying to get their arms and heads around the situation back in March and April as pandemic panic was taking hold of society and the economy.

Assuming above expectation rent collections have indeed prevailed on a October 2020

widespread basis, at least through the month of June, perhaps a tip of the cap to the tenant community is in order.

They’ve largely paid their rent despite: (1) a huge job loss surge — OC unemployment was at a disturbing 18.1% level at the end of Q2; and (2) government actions that have opened the door to legally withholding rent payments based on COVID impact claims.

That said, we’ll hold our applause for now and await 3rd quarter numbers.

Among other elements at play, the federal stimulus payments authorized by Congress in the spring, which expired in the summer, may ultimately translate to less rent payments being made in Q3.

My personal take, however, is that the vast majority of tenants will honor their rent obligations, even those who face financial challenges. I further believe that for their part, the vast majority of apartment owners will bend over backwards to find ways to keep their tenants in place and make thoughtful concessions for those legitimately financially COVID-harmed residents in order to assist those folks to bridge the gap until public health concerns are lessened and economic stability is restored.

And not to get too dramatic here, but may I suggest that the stakeholders in the enormous rental housing sector — apartment owners and apartment dwellers (about 130 million of the latter) — may now have an opportunity to

www.aaoc.com

Pulse — continued on page 57 Apartment News

43

What to Do When You’re Overstressed, Overwhelmed and Over It This has been a frustrating, exhausting and emotional year for everyone.

We have been dealing with a worldwide pandemic for most of the year.

On top of that we have been experiencing national unrest, anger and turmoil. Oh and you work in the multifamily housing industry, which can be really stressful even without a pandemic! And, as a working professional, you’ve had to try and make all of this work during this time!

If you’re feeling over-stressed, overwhelmed, and over it, you’re not alone.

In this seminar you’ll discover nine simple and powerful strategies that you can apply right now that will help you not only manage and reduce your stress; it will help you make stress your friend, so that you can be your best.

Date:

Wednesday, October 21, 2020

Time:

12–1:30 p.m.

Special Guest Emcee:

Ronn Ruiz

Sponsored By:

Cost: $20/members $35/non-members

Register by October 20 www.AAOC.com Zoom link will be provided upon registration. No refunds after October 20.

Apartment News

Rommel Anacan President The Relationship Difference

Co-founder & CEO ApartmentSEO

Location: Zoom Webinar

44

Featuring:

www.aaoc.com

October 2020

$50 + Tax

Name (please print CLEARLY)_______________________________________________________________________________________________________________________________________ Company________________________________________________________________________________________________________________________________________________________________ Address________________________________________________________________________ City/State/Zip_______________________________________________________________ Phone_________________________________________________________________ Email_________________________________________________________ Member #__________________ Payment Method:

Bill My Company (members only)

Check Enclosed

Credit Card:

Credit Card #______________________________________________________________________________________ Expiration Date ______________________________

Visa MasterCard AMEX

Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Billing Address__________________________________________________________________________________________________________________________________________________________

October 2020

www.aaoc.com

Apartment News

45

ONLINE EDUCATION

Maintaining Files & Documents A Landlord’s Professional Responsibilities and Legal Obligations Landlords are entrusted with sensitive information of their current and past residents, rental applicants, and employees, vendors, and other service providers. Are you keeping this information properly secured?

Likewise, landlords should maintain proper documentation on all matters involving their residents, employees, contractors, and others. Failure to document complaints, requests, and other issues could put you at risk.

Join us for an informative webinar on the following topics: Best Practices for Maintaining Documents • 10 documents every landlord should keep on file • Securing your residents’ files (past and present) • Solid criteria for every prospective applicant Presented By:

Terence Carney, Esq. Wesierski & Zurek, LLP

46

Date: Time: Location: Cost:

Denise Arredondo JLE Property Management, Inc.

Apartment News

www.aaoc.com

What You Should Document — Everything!

• Addressing habitability complaints • Handling nuisance complaints • Navigating service and emotional support animal requests

Wednesday, October 28, 2020 3–4:30 p.m.

Zoom Webinar $25 members $40 non-members

Register Online by October 26 www.AAOC.com Zoom link will be provided upon registration.

No refunds after October 26.

October 2020

Sponsored By:

California

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Water Heaters

30 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1095.00 40 Gallons Gas Water Heater ......................................................................................................Avg. Price $1095.00 50 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1150.00 *100 Gallons Gas Water Heater 78,000 – 83,000 BTU Commercial Rated .............................. Call for pricing *100 Gallons Gas Water Heater 199,000 BTU Commercial Rated .......................................... Call for pricing * Direct access, copper plumbing. Prices subject to change without notice.

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3% charge on all credit card transactions

See us on line at: www.calrooter.com

October 2020

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Apartment News

47

WORKPLACE HARASSMENT Are Your Employees Up to Date on Training?

Senate Bill 1343 requires that all CA employers with five (5) or more employees provide sexual harassment prevention training to both supervisory and non-supervisory employees every two years.

This Workplace Harassment Training will cover: n

Sexual Harassment

n

Investigating Complaints

n

Title VII Civil Rights Act

n

Prevention of Claims

n

Sex Discrimination

A Certificate of Completion will be provided to each attendee who completes the training.

Presented By:

Date:

Wednesday, November 4, 2020

Time:

9:00–11:00am

Location: Webinar Members — $50 Non-Members — $75

Cost:

Colin Calvert Fisher & Phillips, LLP

2 CEC Points

Register Online: www.aaoc.com

Registrations not cancelled 72 hours in advance will be charged Registration Form — Please Print Yes — I want to participate in the Legally Required Workplace Harassment Training Webinar on November 4, 2020

Name_____________________________________________________________________________________________________________________________________________________________________ Company Name_______________________________________________________________ Address_______________________________________________________________________________ City/State/Zip_________________________________________________ Daytime Phone______________________________ Fax___________________________________ I am, or my employer is a member of AAOC Payment Method:

Yes, #__________________

Bill My Company (members only)

No Email______________________________________

Check Enclosed

Credit Card: Visa

MasterCard

AMEX

Credit Card #____________________________________________________________________________________________ Expiration Date ___________________________________________ Name on Card ________________________________________________________________ Signature ____________________________________________________________________________ Credit Card Billing Address___________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC c/o Education Dept., 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

As an AAOC member, you also receive representation through the National Apartment Association (NAA) and California Rental Housing Association (CalRHA).

www.AAOC.com

48

Apartment News

www.aaoc.com

October 2020

The Door & Window Company will provide the look you want in a budget that fits your project!

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• Windows • Doors • Sliding Doors • Cabinets • Complete Kitchen & Bath Refinishing

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AAOC Members Receive an additional

714-754-4085

10% Discount Please mention you are with AAOC when you call!

1529 W. Alton Avenue • Santa Ana, CA October 2020

www.aaoc.com

Apartment News

49

Registration Now Open

AAOC Reverse Trade Show This exclusive, PSC members only event is limited to two vendor companies per industry. Limited number of openings remain for vendors to meet with leading Property Management Companies and Independent Rental Owners.

Date:

Wednesday, November 11, 2020

Time:

12–5 p.m.

Location: Morton’s Steakhouse, 1641 W Sunflower Ave, Santa Ana, CA Cost:

Confirmed Property Management Companies A&M Properties Avanath Capital Management, LLC Clear Capital LLC Consensys Property Management FDC Management Greenwood & McKenzie

Jamboree Management L’Abri Management, Inc. OPTIM Real Estate Services Pacific Coast Management Rondell Homes S&S Property Management, Inc.

$550 per company (2 representative limit) Santa Fe Management, Inc. Strattford Capital LLC Sullivan Property Management Tomlinson Management Group Whelan/Prescott Property Management

Sponsors:

To register or for additional event details, call (714) 245-9500 *Protective health protocols will be followed by all participants.

50

Apartment News

www.aaoc.com

October 2020

Better than ever.

With increased financial incentives and exclusive financing for energy-saving improvements, the SoCalREN Multifamily Program is helping property owners and managers recover stronger.

Get started today.

Call (877) 785-2237 Email multifamily@socalren.org

The Southern California Regional Energy Network is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

October 2020

socalren.org/multifamily www.aaoc.com

Apartment News

51

www.NOonProp21.org

Fact Sheet Michael Weinstein and his multi-million dollar special interest group are now backing Prop 21 on the November 3, 2020 statewide ballot that will make the housing crisis worse. These are the same special interests who spent more than $25 million on the flawed rental housing measure, Prop 10 in 2018, which voters rejected overwhelmingly with a 59% NO vote. Don’t be misled. Prop 21 is even more flawed than their last measure. It’s bad for homeowners and renters – and will make California’s housing crisis even worse.

Eliminates Costa-Hawkins Protections •

The Costa-Hawkins Rental Housing Act of 1995 prohibits local governments from enacting certain types of restrictions on property owners. Prop 21 removes most of those protections for property owners, meaning a city or county could: o o o

Enact vacancy control so an owner cannot raise rents to market rate after a tenant moves out. The measure would limit rent increases to 15% of the previous tenant’s rent within the first three years of a new tenancy.

Cap rents on single-family homes if the owner owns three or more homes.

Cap rents on properties built after 1995 if they are more than 15 years old, bringing more properties under local rent control every year.

Allows Regulation of Single-Family Homes • •

Prop 21 allows local governments to impose rent control on apartments and privately-owned single-family homes without a vote of the people.

Prop 21 could even lead to unelected bureaucrats charging homeowners a fee for taking their home off the rental market.

Reduces Housing Supply and Drives Up the Cost of Existing Housing • •

Prop 21 will encourage landlords to take rental properties off the market and convert them into condos and townhomes, further reducing the rental housing supply and making the housing crisis even worse.

By creating an inconsistent and unpredictable patchwork of local ordinances, Prop 21 will prevent critical affordable housing development and drive rents and housing costs up even higher.

Places Bureaucrats in Charge of Housing with the Power to Add Additional Fees •

Prop 21 will put as many as 539 rental boards in charge of housing, with bureaucrats deciding what people can or cannot do with their properties, and will give the rent boards unlimited power to add fees on housing, which will ultimately be passed on to tenants in the form of higher rents.

Adds Tens of Millions in New Costs to Local Governments and Increases Pressure to Raise Taxes •

The state’s non-partisan Legislative Analyst says Prop 21 will increase costs for local governments by tens of millions of dollars per year and cost the state millions more in lost revenue, which will mean diverting funds from other vital state services. This will pressure local governments to raise taxes even higher.

THE BOTTOM LINE:

Prop 21 will make the housing crisis even worse.

Vote NO on November 3!

Ad paid for by No on Prop 21 – Californians to Protect Affordable Housing – a coalition of housing advocates, renters, businesses, taxpayers, and veterans Committee major funding from Apartment Association of Orange County Apartment Association of Greater Los Angeles California Rental Housing Association

52

Apartment News

www.aaoc.com

October 2020

ID# 1283587 ID# 1283587

Dear AAOC Members, Proposition 21 is a devasting Rent Control Initiative that will appear on the General Election Ballot this November. If approved by the voters, rental property owners and operators stand to lose not only the existing protections provided to them by the Costa-Hawkins Rental Housing Act but also significant decision-making authority over their investments.

The Apartment Association of Orange County (AAOC) is already working to defeat this radical rent control initiative but we need your help. Can AAOC count on you to make a contribution and help us fight like hell to defend your property rights and your financial future?

If Proposition 21 is approved by California voters, it would: •

Expand rent control to include buildings that were constructed after 1995 and are more than 15 years old. This means more units would fall under rent control each year.

•

Allow for the establishment of up to 539 non-elected rental boards with unaccountable bureaucrats dictating what rental property owners can and cannot do with their properties.

•

Empower local governments to impose additional rent control measures on apartments and singlefamily homes without a vote of the people.

•

Prohibit rental property owners from raising rents to market value when tenants move out.

•

Add tens of millions of dollars in new costs to local governments, increasing the pressure to raise taxes.

Your contribution of $250, plus $100 per unit will help AAOC and its partners fight for you. Complete the contribution form on the back of this page and mail it with your check, payable to AAOC Multi-County Property Rights PAC, to 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. You may also contribute online at www.aaoc.com/pac-donations.html.

Thank you, in advance, for your investment in defeating Proposition 21!

Sincerely,

Nicholas Dunlap PAC Chair

John Tomlinson Vice President, Legislative Committee

David J. Cordero Executive Director

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 525 Cabrillo Park Drive, Suite 125, SantaWeb: Ana,www.AAOC.com CA 92701-5076 Phone: 714-245-9500 Fax: 714-245-9505 Phone: 714-245-9500 Fax: 714-245-9505 Web: www.AAOC.com

October 2020

www.aaoc.com

Apartment News

53

ID# 1283587

Please complete this form and mail with your check, payable to AAOC Multi-County Property Rights PAC, to AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

Help AAOC Defeat Proposition 21!

FOR INDIVIDUAL CONTRIBUTIONS First Name _________________________________ Last Name_____________________________________ Physical Address ____________________________________________________________________________ City _____________________________________________ State _______________ Zip _________________ Email Address ________________________________________ Phone ________________________________ Employer _______________________________________ Occupation ________________________________ Name of Business if Self-Employed __________________________________ Check Here if Retired ______

FOR BUSINESS CONTRIBUTIONS First Name _________________________________ Last Name_____________________________________ Physical Address ____________________________________________________________________________ City _____________________________________________ State _______________ Zip _________________ Email Address ________________________________________ Phone ________________________________ Name of Business or Other Entity _____________________________________________________________ Type of Business or Other Entity ______________________________________________________________ Name and Title of Individual with Primary Responsibility for Approving this Contribution _____________ __________________________________________________________________________________________ __________________________________________________________________________________________

525 Cabrillo Park Suitepayable 125, Santa Ana, Multi-County CA 92701-5076 Please complete this form and mail withDrive, your check, to AAOC Property Rights PAC, Phone: 714-245-9500 Fax:Santa 714-245-9505 Web: www.AAOC.com to AAOC, 525 Cabrillo Park Drive, Suite 125, Ana, CA 92701.

54

Apartment News

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October 2020

October 2020

www.aaoc.com

Apartment News

55

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

If you don’t advertise, something terrible will happen…

nothing To discover the benefits of advertising in Apartment News magazine, contact Debbie DiBernardo at

(714) 245-9500

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Apartment News

www.aaoc.com

October 2020

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

B OP C

AmpliFi Benjamin Flores

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

DHH International Inc John Poor

BTUC

OC Pro Property Management Tony Zendejas

New PSC Members TAG/AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 562-280-0177 rickdenver@tagams.com

Pulse — continued from page 43 in some way serve as catalysts in the healing of a nation currently experiencing generational, seismic scale socioeconomic stresses. A cooperative, collaborative spirit between rental housing owners and their tenants in

these challenging times may serve, even on some subconscious level, to buttress hope and resolve within the country that two sides with competing interests can indeed work things out. Here’s to Landlord-Tenant harmony in the COVID era.

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Apartment News

57

Featuring

Product & Service Council Members

W.R. Gorman & Associates

The Liberty Group

Personalized Wealth Building in Real Estate Successful real estate investing involves more than just good luck and good timing. Knowing when to take action requires a depth of knowledge and understanding of the marketplace gained only through years of experience. For nearly 50 years, founder Bill Gorman and members of the W.R. Gorman team have been guiding apartment owners through the rental property maze.

A family-owned and operated company, W.R. Gorman & Associates puts client needs, wants and desires ahead of all other considerations. With expertise in not only the transactional aspects of real estate, but also in the unique nuances of ownership and management, the emphasis is upon helping clients determine the best course of action to better their position and be prepared for future events.

Committed to building long-term relationships and informed decision-making, services provided include: • Real Estate Brokerage encompassing all aspects of buying, selling and exchanging properties: — In-Depth Market and Comp Review

The Liberty Group is a National Executive Search and Staffing firm specializing in the multifamily industry since 1977. We are rapidly expanding and are excited to be serving Southern California since 2017. We are currently recruiting for all multifamily (apartment) positions that range from temporary, temp to hire, and direct hire. We work for the nation’s top property management companies, which means we have hundreds of immediate openings.

The current office jobs we have available are Concierge, Leasing, Assistant Manager, Bookkeeper, and Community Manager. On the maintenance side, we have jobs in Porter/ Groundskeeper, Make-Ready Technician, HVAC Technician,

— Rental Survey and Rent Recommendations

Ticket Runner, Maintenance Technician, Lead Technician,

— Property Inspection and Make-Ready Repairs

and much more. We pay the most competitive wages and

— Lender Property Pre-Qualification — Full Market Exposure — Comprehensive Document Preparation & Transaction Coordination • Full Portfolio Analysis with one-on-one consultations regarding: — Needs Assessment/Goal Setting

offer employee benefits and paid time off. You can test drive your employee with us and help you make a great hire!

We are active members of the Apartment Association of

— Buy, Sell, Exchange or Refinance “What If ” Analysis

Orange County and have been a long-time member of the

• Investment Analysis on a by-property basis complete with:

National Apartment Association (NAA). Our Branch

— Financial Statement Review

Manager, Stefanie Koslosky, has over 20 years of staffing and

— Physical Inspection — Detailed Market Report

multifamily experience and has a strong connection to the

— Resident Survey

area. Stephanie and her dedicated staffing coordinators are

— Pro Forma Analysis

passionate about taking stress off their clients by finding

• Succession Planning and Exit Strategy Review In pursuit of sustainable solutions, W.R. Gorman & Associates further serves as a transitional bridge offering information, options, and training as to the means and methods of creating wealth building through real estate legacies for investors and their heirs.

For further information, contact W.R. Gorman & Associates, (714) 255-9998, ext. 1.

58

Apartment News

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October 2020

solutions for all their staffing needs. You can reach our SoCal apartment staffing office at 657-221-2340 or email SoCal@thelibertygroup.com. Our national toll-free number for any other inquiries is 855-961-7666.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Appliances Sales, Service & Leasing

Buying Group

A.S. Wise, Inc.

ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp.

National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Optim Real Estate Services Company PAS Purchasing Solutions

Accounting Services HMWC, CPAs & Business Advisors

Accounting Software Entrata HENRI Yardi Systems Inc.

Acoustic Ceiling Removal DryMaster

Answering Service Anyone Home Entrata

DryMaster HARBRO Emergency Services and Restoration

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Rose Paving LLC

Attorneys

Apartment Rental Publications & Services

Bath Restoration or Renovations

apartments.com RentPath Zillow Group Rentals

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team South Coast Construction & Repair Symmons Titanium Restoration Services Company

Apartment Market Research Data

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp Red Capital Group Renter’s Legal Liability RokitNow Titanium Restoration Services Company Vesync

Carpentry

Asphalt Sales & Service

ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

BioSweepOC

Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp.

South Coast Construction & Repair The Door & Window Company

Asbestos

Law Offices of Sam Chandra, APC Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent David S. Schonfeld, A Professional Law Corp.

Wesierski & Zurek, LLP

Antimicrobial Services

Cabinets/Refinishing

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Cleaning Service Titanium Restoration Services Company

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. CSC Service Works Excalibur Laundries L and D Appliance Corp.

National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Boiler Systems Ameri-Cal Repipe and Plumbing, Inc. DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

PSC Service Provider Directory — continued on page 60

October 2020

www.aaoc.com

Apartment News

59

PSC Service Provider Directory

Electrical

General Contractor

Concrete Maintenance & Repair

HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration Service First Restoration Inc. S M Painting Corp.

continued from page 59 AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC

Energy Management YoKartz LLC

Construction

Electric Vehicle Products & Services

AAA Restoration AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

Yardi Systems Inc.

Consulting Flood Relief Specialists ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

Content Restoration AMS Construction

Countertops

Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Environmental Services Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. BioSweepOC HARBRO Emergency Services and Restoration Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Handyman

Evictions

Heating & Air Conditioning

ReassureRent

HMWC, CPAs & Business Advisors

Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp.

OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Fire Safety

Insurance

Fencing & Gates Buffalo Maintenance, Inc.

Financial Planning

BioSweepOC BluSky Restoration Contractors, LLC Commercial Restoration Company DryMaster HARBRO Emergency Services and Restoration Millan’s Restoration, Inc. PRC Restoration Restoration Management Company Service First Restoration Inc.

Fitness Equipment Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Flooring

Drug & Alcohol Testing

Mesa Artificial Turf/Garage Doors

Urban Surfaces

Garage Doors

TAG / AMS, Inc.

Brian Berg Insurance Services, Inc. Brian Case Insurance Agency Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists FMN Capital Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Internet Services Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

Investments

Duct Cleaning

Morgan Skenderian Investment Real Estate Group Company

Multi Team Services

Apartment News

Direct Signs and Designs

Kimball, Tirey & St. John LLP Company

Estate Planning

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

60

Graphics

Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

Fire & Flood Restoration

Deck Coatings, Magnesite Repairs, Waterproofing

Drain Cleaning

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Black Bird Fire Protection, Inc.

Buffalo Maintenance, Inc. California Bath Restoration AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Environmental Consulting & Training

www.aaoc.com

October 2020

Janitorial

Mold Remediation

Pool/Spa Service & Repair

Strategic Sanitation Services

American Environmental Specialists, Inc. BioSweepOC DryMaster HARBRO Emergency Services and Restoration Millan’s Restoration, Inc. Service First Restoration Inc.

Clear Expectations, Inc.

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Symmons

Landscapes/Hardscapes BrightView Landscape Services, Inc.

Lead Removal

Odor Removal

Alfa Investments & Loans Berkadia CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Red Capital Group Redwood Mortgage LTV Mortgage Capital The Bank of Southern California

BioSweepOC Millan’s Restoration, Inc. Strategic Sanitation Services

Outdoor Furniture & Refinishing Patio Guys

Paint Sales & Service

Buffalo Maintenance, Inc.

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp.

West Coast Drywall & Paint

Mailboxes

Pest Control

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Greentech Heat Solutions Lloyd Pest Control Newport Exterminating The Bee Man

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking Yardi Systems Inc.

Marketing Direct Signs and Designs Geiger Promotional Products Company Jetty RentVision Zumper

AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group Entrata JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Multi-Family Advisory Services

Lending Institutions

Magnesite Repairs

Property Management

Yardi Systems Inc. CheckpointID Optim Real Estate Services Company

KD Electric Company

FPK Security, Inc.

Moving & Mobile Storage

Pacific Environnemental & Abatement Solutions, Inc.

Lighting

Private Investigations

PSC Service Provider Directory — continued on page 62

Run Credit Checks via the INTERNET and

Pet Waste Community Pet Solutions

Pipe Restoration Ameri-Cal Repipe and Plumbing, Inc.

Plumbing, Contractors & Supplies Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Sustainable Solutions Int. Symmons Total Rooter & Plumbing

October 2020

24/7 SAVE!

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

www.aaoc.com

Apartment News

61

PSC Service Provider Directory continued from page 61

Property Management Software ARIZE Anyone Home Appfolio, Inc. HENRI Parking Boss Rentler RokitNow Vesync Yardi Systems Inc.

Telecommunications

CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Boingo Wireless, Inc. Cox Communications

Reconstruction

Property Management Staffing & Training Approved Real Estate Career Strategies JWilliams Staffing NPM Staffing an InterSolutions Company PM Staffing Renoir Staffing, LLC The Liberty Group

Rain Gutters Argos Homes Systems McCarthy Roofing

AAA Restoration AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction Millan’s Restoration, Inc. Service First Restoration Inc. WICR Waterproofing & Decking

Apartment News

Strategic Sanitation Services Valet Living

Utilities & Sub Metering

Vending Machines

Resident Screening

Yardi Systems Inc.

Rentler Yardi Systems Inc.

Video Commercials

Roofing AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction ProWest LLC Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. USGI — Upland Group Vesync Yardi Systems Inc. Direct Signs and Designs

Staffing Service Approved Real Estate

Surface Restoration AMS Construction

Sustainability/Green Energy NextLevel Optima

Tax & Financial Planning FMN Capital HMWC, CPAs & Business Advisors

62

Trash Services

Strategic Sanitation Services

Signage

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961?

Dedicated Transportation Services TO’ and MO’ Towing

Recycling

Entrata FunFlicks Outdoor Movies

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

Towing

Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program Southern California Regional Energy Network Company

Resident Services

Real Estate/Investments

Do you know…

Real Estate Broker

www.aaoc.com

October 2020

NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally Bastion Security

Water Heaters California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp.

WICR Waterproofing & Decking

Water Removal ATI DryMaster Millan’s Restoration, Inc.

Website Development/Online Advertising Apartment SEO

Windows & Doors Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors The Door & Window Company

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

See the Advertisers Index on Page 78 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

See the Advertisers Index on Page 78 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com

PSC Contact Index — continued on page 64

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

October 2020

www.aaoc.com

Apartment News

63

PSC Contact Index — continued from page 63

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com Ameri-Cal Repipe and Plumbing, Inc. Joe Caggiano 6900 Knott Ave., Suite J Buena Park, CA 90621 (714) 694-5954 americalplumbing@yahoo.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 78 for the location of our ad.

See the Advertisers Index on Page 78 for the location of our ad.

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 78 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 78 for the location of our ad.

Advertising firm specializing in Websites, Search & Social Media Marketing.

See the Advertisers Index on Page 78 for the location of our ad.

Specializing in Multi-family, Affordable Housing & Home Owner Associations

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

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October 2020

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bastion Security David Raske PO Box 231239 Portland, OR 97281 (800) 783-5700 draske@bastionsecurity.com — www.bastionsecurity.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 422-0950 michael.thagard@berkadia.com BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Black Bird Fire Protection, Inc. Julie Eyssallenne 10282 Trask Ave. Ste D Garden Grove, CA 92843 (714) 310-6132 juliee@blackbirdfire.com BluSky Restoration Contractors, LLC 2345 N. Glassell St. Orange, CA 92865 (714) 788-0197 jlinares@goblusky.com Boingo Wireless, Inc. Christopher Vargas 10960 Wilshire Blvd, 23rd Floor Los Angeles CA 90024 (310) 586-5180 multifamily@boingo.com

Brian Berg Insurance Services, Inc. 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com Brian Case Insurance Agency Inc. Brian Case 6707 S El Camino Real San Clemente, CA 92672 (949) 716-3643 bcase@farmersagent.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 78 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com

PSC Contact Index — continued on page 66

Do you know…

AAOC offers ongoing Educational Opportunities?

Visit www.AAOC.com or call 714-245-9500 for more details!

October 2020

www.aaoc.com

Apartment News

65

PSC Contact Index —

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

continued from page 65

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Plumbing and drain cleaning services. See the Advertisers Index on Page 78 for theTR location of our ad. AD 2002PRINT.pdf APTMagazine

1

3/5/20

1:05 PM

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges.

See the Advertisers Index on Page 78 for the location of our ad.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

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October 2020

CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Entrata 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Suite 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 78 for the location of our ad.

PSC Contact Index — continued on page 68

See the Advertisers Index on Page 78 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs Stephen Flood 5151 Golden Foothill Pkwy, Suite 110 El Dorado Hills, CA 95762 916-941-8046 courtney@directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com DryMaster Tim Keller 26021 Pala Dr, #150 Mission Viejo, CA 92691 (949) 492-1100 tim@drymaster.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

See the Advertisers Index on Page 78 for the location of our ad.

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date.

We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com

October 2020

www.aaoc.com

Apartment News

67

FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

PSC Contact Index — continued from page 67 Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

See the Advertisers Index on Page 78 for the location of our ad.

FMN Capital John Merwin 26041 Acero Mission Viejo, CA 92691 (949) 455-0300 john.merwin@fmncc.com

We supply all financial needs.

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com

Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

See the Advertisers Index on Page 78 for the location of our ad.

See the Advertisers Index on Page 78 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HARBRO Emergency Services and Restoration Christina Winstead 2750 Signal Pkwy.

Signal Hill, CA 90755 (562) 528-8000 Christina.winstead@harbro.com HENRI Dan Vonderheide 15230 N. 75th St. #1030 Scottsdale, AZ 85260 (262) 337-3999 dan@henrihome.com — www.henrihome.com

PSC Contact Index — continued on page 70

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

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Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

October 2020

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

NEW Stain Resistant Carpet

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$ 40 (material only)

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sq. ft.

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Many Other Selections for Residential and Commercial Carpet at the Same Low Price

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(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

October 2020

www.aaoc.com

Apartment News

69

PSC Contact Index — continued from page 68

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com

Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California!

Excellent Customer Service & Competitive Pricing!

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October 2020

JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 78 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 78 for the location of our ad.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

See the Advertisers Index on Page 78 for the location of our ad.

Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 78 for the location of our ad.

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 78 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 78 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Millan’s Restoration, Inc. Demetrius Lampkin 1415 E. McFadden Ave., Suite F Santa Ana, CA 92705 800-844-5419 info@millansrestoration.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net

See the Advertisers Index on Page 78 for the location of our ad.

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 78 for the location of our ad.

See the Advertisers Index on Page 78 for the location of our ad.

Parking Boss 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@parkingboss.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 78 for the location of our ad.

Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 78 for the location of our ad.

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net

October 2020

PSC Contact Index — continued on page 72

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com www.aaoc.com

Apartment News

71

PSC Contact Index — continued from page 71

Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PM Staffing Claudine Kanjo 1050 West Lakes Avenue, Suite 225 West Covina, CA 91790 (310) 677-9000 claudine@pmstaffing.com — www.pmstaffing.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

See the Advertisers Index on Page 78 for the location of our ad.

Promaxima Strength & Conditioning 5310 Ashbrook Drive Houston, TX 77081 (949) 880-7775 lberumen@promaxima.com ProWest LLC Tyler Abbott 22961 Triton Way, Suite B Laguna Hills, CA 92653 (602) 531-5683 protylera@gmail.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 78 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent.

See the Advertisers Index on Page 78 for the location of our ad.

Red Capital Group Jim McArthur 19900 MacArthur Blvd., Suite 1150 Irvine, CA 92612 (949) 812-7964 james.mcarthur@orixrealestatecapital.com Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com

AIR CONDITIONING & HEATING

Cell-909-228-9956 Service • Repair • Installations Since 1988

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5658 sales@renoirstaffing.com Renter’s Legal Liability Bret Brockbank 280 South 400 West, Suite 220 Salt Lake City, UT 84101 (801) 994-0237 info@rllinsure.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com RentVision Meghan Kamran 1001 S 70th Street, Suite 201 Lincoln, NE 68510 (402) 617-8368 meghan.kamran@rentvision.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 78 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 78 for the location of our ad.

PSC Contact Index — continued on page 74

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867 72

Apartment News

www.aaoc.com

October 2020

714-744-1074 www.leewalkerappraisals.com

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential?

Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 • www.svnvanguard.com

October 2020

www.aaoc.com

Apartment News

73

PSC Contact Index — continued from page 72

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs.

Solar panel installation. See the Advertisers Index on Page 78 for the location of our ad.

LTV Mortgage Capital Joe Gomez 2831 Camino del Rio South, Suite #308 San Diego, CA 92108 (619) 508-9629 joe.gomez@ltvmortgage.com — www.ltvmortgage.com Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

See the Advertisers Index on Page 78 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 78 for the location of our ad.

74

Apartment News

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 78 for the location of our ad.

Sustainable Solutions Int. 33251 S Garfield Ave. Los Angeles, CA 90040 (778) 999-2040 doug@sustainablesolutions.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 78 for the location of our ad.

Symmons Rob Bivens 7581 Hazard St, Ste B Westminster, CA 92683 (800) 796-6667 rbivens@symmons.com — www.symmons.com We provide multifamily loans to investors.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

www.aaoc.com

October 2020

The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

See the Advertisers Index on Page 78 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

YoKartz LLC Olga Biedak 25 Waldorf Irvine, CA 92612 (858) 354-6924 olga@yokartz.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Coin-operated laundry equipment. See the Advertisers Index on Page 78 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

1.877.522.2377 | www.AccessExt.com October 2020

www.aaoc.com

Apartment News

75

ADVERTISERS’ INDEX

Category

See page 78 for alphabetical listings

FLOORING, REPAIRS, TILE

PLUMBING, CONTRACTORS SUPPLIES

Buffalo Maintenance, Inc.................................18, 37

California Rooter & Plumbing................................47

Carpet Crafts.................................................................69

ORCO Apartment Supply........................................33

HANDYMAN

Total Rooter & Plumbing.........................................66

AIR CONDITIONING & HEATING

CONCRETE MAINTENANCE & REPAIR

Buffalo Maintenance, Inc.................................18, 37

PORCELAIN REFINISHING

JM Air Conditioning & Heating............................72

AMS Construction......................................................70

OC Professional Maintenance Team...................28

Bath Crafters..................................................................20

APPLIANCES—REPAIRS, PARTS, RENTALS

Buffalo Maintenance, Inc.................................18, 37

South Coast Construction & Repair....................39

PROPERTY MANAGEMENT

Lin-Ed’s Appliance Service & Repair...................74

C & C Paving Company, Inc....................................14

ORCO Apartment Supply........................................33

CONSTRUCTION

R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS

Lee Walker Appraisals...............................................72 ASPHALT SALES & SERVICE

AMS Construction......................................................70 C & C Paving Company, Inc....................................14 ATTORNEYS

JM Air Conditioning & Heating............................72

AMS Construction......................................................70 Buffalo Maintenance, Inc.................................18, 37 OC Professional Maintenance Team...................28

Duringer Law Group, PLC.......Inside Front Cover BATHROOM RENOVATIONS

Buffalo Maintenance, Inc.................................18, 37 OC Professional Maintenance Team...................28 South Coast Construction & Repair....................39

INSURANCE

COUNTERTOPS Buffalo Maintenance, Inc.................................18, 37 DECK COATINGS, MAGNESITE REPAIRS,

Flood Relief Specialists.............................................27 Rey Insurance Services.............................................22 KITCHEN RENOVATIONS

Buffalo Maintenance, Inc.................................18, 37

MTD Kitchen.................................................................77

Rash Yambo Decking & Stairs...............................78

South Coast Construction & Repair....................39

DOORS, WINDOWS

The Door & Window Company............................49

California Replacement Windows.........................7 The Door & Window Company............................49

Apex Window Decor.................................................68

DRAPERIES/BLINDS/WINDOW COVERINGS

BOILER SYSTEMS

Apex Window Decor.................................................68

MAIL BOXES

DCM Services................................................................12

R&B Wholesale Distributors, Inc. .......Back Cover

ORCO Apartment Supply........................................33

CABINETS/REFINISHING

DRYWALL

R&B Wholesale Distributors, Inc. .......Back Cover

Buffalo Maintenance, Inc.................................18, 37

AMS Construction......................................................70

MAINTENANCE, REPAIRS, PRODUCTS

South Coast Construction & Repair....................39

Sondance Painting.....................................................68

Buffalo Maintenance, Inc.................................18, 37

CARPENTRY

EARTHQUAKE RETROFITTING

OC Professional Maintenance Team...................28

ORCO Apartment Supply........................................33 R&B Wholesale Distributors, Inc. .......Back Cover CLEANING

Next Level Sanitizing.................................................55 COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc......16 National Service...........................................................63

American Environmental Specialists..................64 EVICTIONS

Block & Associates......................Inside Back Cover

REAL ESTATE INVESTMENTS

CBRE......................................................................Insert, 2 KW Commercial – Randy Combs........................31

Advisors — William Webster..........................73

Pacific Premier Bank..................................................11

W. R. Gorman................................................................32

R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION

AMS Construction......................................................70

ENVIRONMENTAL SERVICES

Santiago Canyon College........................................57

Bona Fide Mortgage..................................................71

American Environmental Specialists..................64

Buffalo Maintenance, Inc.................................18, 37

REAL ESTATE EDUCATION

SVN | Vanguard Commercial Real Estate

California Rooter & Plumbing................................47

ELECTRICAL

Argos Home Systems................................................74

LENDING

BLINDS

Carpet Crafts.................................................................69

RAIN GUTTERS

South Coast Real Estate & Property Mgmt......21

Aarow Drain & Plumbing........................................78

Point Design Build......................................................57

Sullivan Property Management...........................80

California Rooter & Plumbing................................47

Bath Crafters..................................................................20

CARPETS

Roberts Management & Investments...............30

ProActive Realty Investments Inc........................64

DRAINS

Optimum Seismic.......................................................19

ProActive Realty Investments Inc........................64

LEAK DETECTION

BATHTUB REFINISHING

Buffalo Maintenance, Inc.................................18, 37

JLE Property Management Inc.............................17

South Coast Real Estate & Property Mgmt......21 Farmers Insurance — Theresa Simes Agency.............................................28

WATERPROOFING

Block & Associates......................Inside Back Cover

HEATING & AIR CONDITIONING

PAINT SALES & SERVICE

AMS Construction......................................................70

ROOFING

AMS Construction......................................................70 Dale’s Roofing...............................................................72 Guardian Roofs.............................................. Insert, 34 Imperial Roof Management...................................67 McCarthy Roofing.......................................................13 McCormack Roofing..................................................29 UTILITY BILLING

Livable..............................................................................35 Southern California Regional Energy Network ..........................................................51 WATER HEATERS

OC Professional Maintenance Team...................28

California Rooter & Plumbing................................47

Rash Yambo Decking & Stairs...............................78

ORCO Apartment Supply........................................33

S M Painting Corp.......................................................74

WINDOWS

AMS Construction......................................................70

COLLECTIONS

Duringer Law Group, PLC.......Inside Front Cover

Sondance Painting.....................................................68

Block & Associates......................Inside Back Cover

FENCING & GATES

PEST CONTROL

California Replacement Windows.........................7

Duringer Law Group, PLC.......Inside Front Cover

Buffalo Maintenance, Inc.................................18, 37

Access Exterminator Service..................................75

The Door & Window Company............................49

76

Apartment News

www.aaoc.com

October 2020

17 4 5 E a s t 7 th S t. - 5 7 Uni t s

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE.

For over 10 Years, MTD Kitchen has proudly designed and produced successful kitchen, bath, and closet projects in the quantities and timeframes necessary for any large-scale multi-unit build. We produce American-made cabinets for apartments & multi-family properties, and provide full teams to support your project.

Phone (818) 918-2234 mtdkitchen.com/multiunit bids@mtdkitchen.com

October 2020

www.aaoc.com

Apartment News

77

ADVERTISERS’ INDEX

Alphabetical

See page 76 for category listings

Aarow Drain & Plumbing...........................................78

California Rooter & Plumbing...................................47

OC Professional Maintenance Team......................28

Access Exterminator Service.....................................75

Carpet Crafts....................................................................69

Optimum Seismic..........................................................19

ACE Commerical Laundry Equipment, Inc.........16

CBRE.........................................................................Insert, 2

American Environmental Specialists.....................64 AMS Construction.........................................................70 Apex Window Decor....................................................68 Argos Home Systems...................................................74

Dale’s Roofing..................................................................72 DCM Services...................................................................12 Duringer Law Group, PLC..........Inside Front Cover

ORCO Apartment Supply...........................................33 Pacific Premier Bank.....................................................11 Point Design Build.........................................................57 ProActive Realty Investments Inc...........................64 Rash Yambo Decking & Stairs..................................78

Farmers Insurance — Theresa Simes Agency....28

R&B Wholesale Distributors, Inc. ..........Back Cover

Block & Associates.........................Inside Back Cover

Flood Relief Specialists................................................27

Rey Insurance Services................................................22

Bona Fide Mortgage.....................................................71

Guardian Roofs................................................. Insert, 34

Roberts Management & Investments..................30

Buffalo Maintenance, Inc....................................18, 37

Imperial Roof Management......................................67

C & C Paving Company, Inc.......................................14

JLE Property Management Inc................................17

California Replacement Windows............................7

JM Air Conditioning & Heating...............................72

Bath Crafters.....................................................................20

KW Commercial – Randy Combs...........................31

Santiago Canyon College...........................................57 S M Painting Corp..........................................................74 Sondance Painting........................................................68 South Coast Construction & Repair.......................39

DRAINS UNBLOCKED !

Lee Walker Appraisals..................................................72

South Coast Real Estate & Property Mgmt.........21

Lin-Ed’s Appliance Service & Repair......................74

Southern California Regional

Expert Plumbing Repairs

Livable.................................................................................35

Energy Network .............................................................51

RESULTS OR NO CHARGE FREE ESTIMATES

McCarthy Roofing..........................................................13

“Introductory Offer”

$75.00

McCormack Roofing.....................................................29 MTD Kitchen....................................................................77

Includes Service Call & Labor Main Lines from $95.00

AAROW

SVN | Vanguard Commercial Real Estate Advisors — William Webster.............................73 The Door & Window Company...............................49 Total Rooter & Plumbing............................................66

Next Level Sanitizing....................................................55

W. R. Gorman...................................................................32

24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting

(714) 836-4861 50 Years Experience Serving Orange County St. Cont. Lic. #730851

Apartment News

Sullivan Property Management..............................80

National Service..............................................................63

DRAIN & PLUMBING

78

Royal Roofing...................................................................23

www.aaoc.com

October 2020

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October 2020

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79

80

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October 2020

Tenant Eviction Unlawful Detainer

250

$

Uncontested plus costs, Standard Eviction ($20 OFF First Eviction!)

Established in 1976, Dennis P. Block & Associates is

interests of landlords and income property owners

Dennis P. Block & Associates

consists of 12 eviction attorneys, all specializing in

The number one Law Firm Specializing in Tenant Evictions

State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal

landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.

(714) 634-8232 (800) 77-EVICT Orange (38428)

Open Monday through Saturday We provide written progress reports & you may track your case on-line

Long Beach (562) 434-5000 San Bernardino (909) 877-6565

Inglewood (310) 673-2996 Ventura (805) 653-7264

Full Collection Services • Guara • Free telephone consultations • Lockout Management service available

Free Forms on our website: www.evict123.com Pasadena (626) 798-1014

Encino (818) 986-3147

Orange (714) 634-8232

Fax (323) 938-6069 Fax (714) 634-3633

One Phone Call Starts your Case! www.evict123.com

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