Proudly independent, Russell & Butler sales were established in 2002 and rapidly became the market leaders offering good old fashioned service along with cutting edge technology.
Open seven days a week, our team are local, dedicated and experienced, resulting in an excellent reputation where clients return to use us again and again.
Our lettings team were formed in 2005 and continues to
go from strength to strength, looking after in excess of 300 properties. We provide fully managed and rent collection options to suit.
Independent Mortgage Advice is available in house and we look after purchasers, vendors and landlords, including re-mortgages with access to literally 1000’s of mortgage products.
Contact us via phone, e-mail or call into our prominent town centre office. We are here to help.
Brian has been an estate agent since 1983. He co-runs the successful Buckingham branch whilst also overseeing our superb lettings team.
Brian maintains the most important people in his business are his staff as this transfers into excellent customer service. His hobbies include watching Formula One and he is an avid Chelsea fan.
“ “
Nicholas Butler
Nick has over 30 years experience in the property industry working for corporate firms and since 2002 as co-director when we formed Russell & Butler.
Always had a good experience from Russell & Butler. For the personal approach there is no better way. House buying in the UK is so expensive both financially and in time, you really need it to complete as soon as legally possible. Russel & Butler did exactly what they said.
Nick has gained a vast knowledge of the marketplace valuing and selling properties great and small... and knows every home is different, every home is important, and that moving home can be one of the most stressful times of our lives and the entire team is committed to making this task as easy and as stress free as possible, hopefully even enjoyable... In Nick’s free time he enjoys spending time with family and friends, enjoying a glass of wine and learning modern foreign languages.
MEET THE REST OF
Our Team
Shirley Taylor
Property Manager
Annette Darby
Property Manager
Cheryl Oxley MNAEA Branch Manager
Michelle Jenkinson MNAEA Assistant Manager
Suzanne Brown. Property Manager
Lyn Jopling Weekend Sales Negotiator
Debbie Rowe Lettings Administrator
Alice Butler Branch Administrator
Rachel Yates MARLA Lettings Manager
Matthew Russell MARLA Assistant Manager
At Russell & Butler, we only believe a sale is a sale once an exchange of contracts has been achieved.
Director Nick Butler heads our sales progression and
is dedicated in the role of communicating with all parties, i.e., solicitors, estate agents, vendors and purchasers alike, with the sole aim of reaching an exchange of contracts as soon as possible.
In fact, due to Nick’s input, many of our properties exchange quicker, therefore, reducing the chance of sales falling through.
Nick Butler Director
Russell & Butler have won an award for customer service at the biggest in the UK property inustry - the ESTAS.
Winners are selected purely on varified reviews from customers at the end of their moving experience.
To find out more visit: theestas.com/ findoutmore
Introducing WINNER FOR BUCKINGHAM
Russell & Butler have just won the British Property Award for Buckingham, for the fifth successive year.
Their team performed outstandingly throughout the extensive judging period,
which acts as a beacon to highlight these attributes to their local marketplace.
the british property awards are one of the most inclusive estate agency awards providers as they do not charge to enter.
Robert McLean from The British Property Awards said, “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry such as cost, to ensure that we have
which focused on customer service level.
Russell & Butler have now been shortlisted for a number of national awards which will be announced later in the year.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade,
This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels.
The judging criteria is both comprehensive and detailed, exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation.
If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
OUR PROCESS GUIDE FOR
Buying & Selling
SELLING A PROPERTY
1. You instruct your chosen solicitor and pay money on account.
2. You return completed forms and I.D.
3 Your solicitor issues Contract Papers to the buyer’s solicitor and they send the contract to you to sign and return.
4 You then return the signed contract to your solicitor.
5. Your solicitor receives enquiries from the buyer’s solicitor and sends them on to you.
6. When your solicitor receives your responses to the enquiries, they will then forward them onto the buyer’s solicitor.
7 Your solicitor then issues a financial statement to you showing the balance available from the sale.
8. The file is signed off by your solicitor.
9. A completion date is agreed between all parties in the chain.
10. An exchange of contracts takes place.
PURCHASING A PROPERTY
1. You instruct your chosen solicitor and pay them on account, return completed forms, I.D. and proof of deposit.
2. The solicitor then receives and reviews contract and title documents and requests searches on the property you are purchasing.
3. Initial enquiries are raised with the seller’s solicitors on the title to the property.
4. The solicitor receives your mortgage offer and reports to you on the mortgage with a financial statement and mortgage deed for you to sign and return.
5. You can then return the signed contract and mortgage deed.
6. Search results are received, and any additional enquiries are raised and the solicitor reports to you regarding the searches.
7. The solicitor receives the replies to title and search enquiries and reports to you on these accordingly.
8. They then report to you on the property and enclose a contract for you to sign and return to them (some solicitors send contracts for signing at the beginning).
9. You then send deposit money to your solicitor in preparation for an exchange of contracts.
10. Now there is a final file sign off by the conveyancer.
11. The solicitor requests mortgage funds and requests any remaining balance from you, and a completion date is agreed between all parties.
12. You then exchange contracts.
THE BEAUTIFUL, CULTURAL WELCOMING COMMUNITY OF
Buckingham
Nestled in the heart of the Buckinghamshire countryside, Buckingham is a thriving market town that blends historical charm with modern convenience.
With its picturesque Georgian architecture, winding river walks, and vibrant local community, the town offers an appealing lifestyle for families, professionals, and retirees alike. Weekly markets, independent shops, and a variety of cafés and restaurants bring life to the town centre, while regular community events and festivals foster a strong local spirit.
Buckingham is also wellregarded for its educational offering, with excellent state and independent schools
nearby, including the renowned Royal Latin Grammar School. The University of Buckingham adds a dynamic, academic presence to the town, attracting students and professionals
from around the world. For commuters, Buckingham offers easy access to Milton Keynes, Bicester, and Oxford, with mainline rail services to London just a short drive away.
Surrounded by rolling countryside and scenic walking routes, Buckingham is ideal for those who appreciate a rural setting without sacrificing connectivity. Nearby attractions include Stowe House and Gardens, Silverstone Circuit, and a range of golf clubs and country pubs. Whether you’re looking for a peaceful retreat, a characterful family home, or a base for exploring the wider region, Buckingham delivers a rare balance of heritage, natural beauty, and convenience.
PLACES OF INTEREST TO VISIT
Chiltern Hills
The Chiltern Hills Area of Outstanding Natural Beauty offers rolling hills, ancient woodlands, and picturesque villages. It’s a haven for walkers, cyclists, and nature enthusiasts seeking panoramic views and tranquil settings.
National Trust Gardens at Stowe School
Stowe Gardens offers 1,000 acres of parkland, lakes, temples, and monuments, designed by ‘Capability’ Brown. With woodland walks, wildlife, and historic highlights, it’s a place for well-being, exploration, and discovery, complemented by the flamboyant character of Stowe House.
The Old Gaol museum
Buckingham Old Gaol is a Grade II* listed former prison, built in 1748 in a striking gothic-castle style, later expanded in 1839 by George Gilbert Scott. Today it houses a museum howcasing local and penal history alongside military displays.
Discover Bucks Museum
Situated in Aylesbury, Discover Bucks Museum showcases the rich history and culture of Buckinghamshire. Exhibits range from archaeology and geology to art and local heritage.
Silverstone
At the heart of British motorsport, the Silverstone Interactive Museum offers an immersive journey through racing history.
River Great Ouse
Flowing through Buckingham, the River Great Ouse provides scenic walking paths and opportunities for wildlife observation. It’s a peaceful spot for leisurely strolls and picnics.
Grand Union Canal
The Grand Union Canal is a historic waterway ideal for walking, cycling, and boating. Its towpaths offer a glimpse into England’s industrial heritage and tranquil countryside.
A LOCAL VIEW Schools
Buckingham Primary. Bourton Meadow Academy. George Grenville Academy. Lace Hill Academy.
The Buckingham School. The Royal Latin Grammar School.
Hospitals
Buckingham Community Hospital.
Milton Keynes University Hospital.
Supermarkets
Tesco. Waitrose. Sainsbury. Lidl. Aldi.
OUR GUIDE TO
Letting
Appraisal
A member of our lettings team will visit your property to carry out a no-obligation rental appraisal. We’ll explain our approach, marketing strategy, and provide expert advice on the current market. Our team is trained to discuss every aspect of lettings, ensuring landlords understand their legal obligations and the services we provide. We aim to educate as well as advise, drawing on deep local knowledge and property expertise.
Marketing
We’ll create a detailed listing with professional photography, a floor plan, and an engaging property description. Your property will be showcased on our website and across major portals including Rightmove, Zoopla, PrimeLocation, and
OnTheMarket. Registered tenants who match your property’s criteria will receive the listing immediately.
Tenant Vetting
Our goal is to secure reliable, high-quality tenants. Restrictions such as no pets or smoking can be applied. Every applicant is pre-qualified before viewings are confirmed, ensuring they align with your preferences.
Viewings
All viewings are by appointment and accompanied by a member of our lettings team. This not only allows us to present your property professionally, but also assess the suitability of applicants. Landlords receive text alerts for each scheduled viewing, including appointment details and who will be attending.
Presentation of Suitable Applicants
When we identify a strong applicant, we’ll discuss their suitability with you before proceeding. This ensures you’re comfortable with the proposed tenant based on all available information.
Applications and Referencing
Only when both parties are happy do we proceed to full referencing. This includes credit, employer or accountant checks, and a previous landlord reference where applicable. Guarantors are sought if necessary. Once approved, a move-in date is confirmed.
Check-In / Move-In
On move-in day, we ensure tenancy agreements are signed, the deposit secured, and the first month’s rent collected. Tenants receive a standing order mandate and clear payment details. We notify utility companies and local authorities of the tenancy, supply meter readings, and
request that the landlord’s accounts are closed. The rent is then transferred to you, minus agency fees.
Inventory
An independent, professional inventory is prepared 2–3 days prior to tenancy start. This records the property’s condition and contents, with photos of meter readings included. The property must be professionally cleaned beforehand, including windows, ovens, hobs, extractor fans, and chimneys, with receipts provided. These standards are replicated by tenants at the end of the tenancy. Gardens should also be tidied before handover.
Periodic Inspection Visits
We inspect the property quarterly during the first year and biannually thereafter, provided the tenant maintains it well. Reports, including photos, are sent to you, highlighting any maintenance issues or concerns that may need addressing.
Maintenance Issues
With your permission, we’ll handle any repairs up to a pre-agreed cost threshold. You’ll receive full details of the issue and be advised once a contractor is instructed. All invoices are recorded and deducted from future rental
income. Our contractors are vetted for reliability and quality workmanship at reasonable prices.
Tenancy Renewals & Rent Reviews
We’ll contact tenants around three months before the end of their tenancy to discuss their plans. We then consult you with their intentions and any requests. We also review market rents annually and will advise you on potential rent increases. If agreed, we’ll manage this directly with the tenants.
Move-Out
When a tenant gives notice, we begin marketing the property (with your consent) to avoid a void period. A detailed moveout inspection is conducted against the original inventory. Any issues are reported to you and the tenant. If necessary, deductions from the deposit are agreed upon and repairs arranged. Once everything is resolved, the remaining deposit is returned to the tenant.
Legal Compliance
We ensure you remain fully compliant with all legal and contractual responsibilities. With over 170 pieces of lettings legislation, landlords face a complex and ever-evolving
legal landscape. Our dedicated lettings team stays up to date with ongoing training to protect you from costly mistakes and legal exposure. Not all agents offer the same depth of service or expertise - our transparent, customer-focused approach sets us apart.
Buy-To-Let Advice
If you’re new to property investment or considering expanding your portfolio, we’re here to help. We can guide you on suitable areas and property types, offering expert insights tailored to your goals.
For further details on our services and fee structure, please call 01280 815999 (option 2) or visit our website at www.russellandbutler.com.
Getting the right mortgage for you
CLARE JARVIS
When you are looking for a mortgage, you need sound advice from experts you can trust. That’s why Russell & Butler work with Mortgage Advice Bureau to provide you with reliable advice, tailored to your needs.
Clare Jarvis at Mortgage Advice Bureau provides Russell & Butler’s clients with expert mortgage and protection advice. With access to over 12,000 mortgages from 90+
Steve Knight Survey
Steve Knight, a Chartered Building Surveyor and Incorporated Structural Engineer with 50 years of experience, provides comprehensive residential property surveys. He delivers detailed, bespoke reports with personal consultation before and after the inspection, ensuring clarity and confidence for his clients.
Steve provides RICS Level 2 – Homebuyer Reports (without valuation) and RICS Level 3 – Building Surveys
Call now on 07804 911136 or
lenders Clare can find the right mortgage to suit your individual needs. The expert advice offered, combined with the volume of mortgages arranged, places Clare in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service.
Clare will take care of everything from explaining all of your options and helping you select the right mortgage, to choosing the most suitable protection for you and your family and handling the whole application process.
Here are some five star reviews left by customers:
“Fantastic service. A cut above the rest. I have had the pleasure of working with Clare Jarvis for a number of years, so selecting her to provide me and my wife with advice and support for our mortgage application”
“Clare is extremely personable and knowledgeable and managed to get a mortgage offer out to us in super quick time. I would not hesitate to recommend anybody who requires mortgage advice/assistance to call her. Thank you once again.”
“Very efficient. Clare has been super helpful and stayed in touch with us throughout the process. Highly recommended! Excellent service. Clare was efficient, responsive and clear. Would strongly recommend.”
House Moving Checklist
Moving home can feel overwhelming, but with the right planning, it doesn’t have to be. To help make your move as smooth and stress-free as possible, we’ve created a simple step-by-step checklist covering everything from early preparations to moving day itself. Whether you’re buying, selling or renting, this guide will help you stay organised and in control every step of the way.
6–8 Weeks Before Moving
1. Confirm your moving date.
2 Book a professional removal company or van hire.
3. Notify your landlord or begin the sale process.
4. Start decluttering – sell, donate, or dispose of unwanted items.
5. Gather quotes for cleaning services (especially if ending a tenancy).
4 Weeks Before Moving
6. Notify utility companies (gas, electricity, water) of your move.
7. Inform your broadband, mobile, and TV providers.
8. Begin packing non-essential items, clearly labelling each box.
9. Order packing materials (boxes, tape, bubble wrap).
10. Arrange home insurance cover for your new property.
2 Weeks Before Moving
11. Confirm arrangements with your solicitor or estate agent.
12. Redirect your mail via Royal Mail.
13. Notify your council, DVLA, employer, banks, and GP of your new address.
14. Pack important documents separately and securely.
15. Plan meals to reduce freezer and fridge contents.
