We’ve delivered

In our first BID proposal in 2012 we pledged to deliver a range of events, activities and services for our levy payers, and for Sutton. Successful Sutton has delivered on those commitments.

We pled prosperous ged to make . We have Sutton :

• Created and launched the ‘Enjoy Sutton’ brand for the town centre, including a website, promotional banners, an online business directory, a map and social media channels.

• Launched the‘Enjoy Sutton’ loyalty card, in partnership with Swipii, with over 5,000 cards in circulation.

• Managed the annual town centre Christmas lights scheme and switch-on event – attracting over 4,000 people each year and generating significant media coverage. Increased investment in the Christmas lights each year to include more areas of the town centre and surrounding areas.

• Hosted a variety of seasonal events each year, including Easter-egg hunts and a Pop-Up Farm, deckchairs on Trinity Square in the summer, Crazy Golf and a Sunset Cinema. • Provided a mixed-recycling service, used by a quarter of our levy payers since 2013,offering free weekly collections. • Significantly reduced the number of High Street

‘chuggers’ (unsolicited charity collectors) through an area management agreement with the Institute of

Fundraising. • Organised over 90 historic walking tours of the town centre, for businesses, employees and visitors – attended by over 750 visitors, and winning a Sutton

Cultural Award in 2015. • Promoted a shop-front improvement grant programme – providing 50% match-funded grants for levy-payers. • In partnership with the Council, leveraged £500k funding for improvements to the north end of the High

Street.

busier and more

• Launched the monthly Farmer’s & Artisan Market on the third weekend of each month.

• Hosted a variety of occasional speciality and international markets each year at Christmas, Easter, and on St. George’s Day.

• Launched the award-winning Shopper Shuttle service – helping elderly and less mobile shoppers up the High Street.

• Co-ordinated a promotional campaign for Sutton town centre – highlighting events, independent retailers and leisure businesses in local print and social media.

• Organised a variety of online competitions to promote Sutton’s retailers, offering prizes to promote

We pled for levy ged payers to provide . We have in creased : value for money

Sutton and raise the town centre’s profile. • Installed footfall monitors in the town centre to provide weekly reports on footfall and visitor performance – published on the Successful Sutton website.

• Launched and managed the annual Sutton Business

Awards, in partnership with Sutton Chamber and

Sutton’s Best Breakfast competition. Also sponsored the annual Time & Leisure Food and Drink Awards to promote Sutton’s great venues.

• Secured British BIDs accreditation, the must-have recognition for well-managed BIDs, providing evidence of quality management and return on investment through service delivery. It is the industry recognised standard.

• Organised over 45 free or heavily subsidised training workshops on all aspects of business support, including accredited courses on First Aid at Work and

Health & Safety.

Vote Yes for a stron

We pled ged safer . We have to make : Sutton feel

• Subsidised the cost, and increased the number of users, of the town centre radio scheme – linking retailers and evening economy-businesses directly with Sutton Police Station and officers in the High Street.

• Invested in the town centre radio system – providing new digital radio handsets for businesses, additional receivers in Sutton Police Station, and additional handsets for Sutton Street Pastors and Sutton Nightwatch.

• Strongly supported Sutton’s PubWatch and Behave or Be Banned (BOBB) schemes and launched a Sutton ShopWatch initiative to reduce antisocial behaviour and shoplifting.

• Installed convex wall-mounted safety mirrors in the alleyway between

Holland & Barrett and M&S.

• Supported Sutton Street Pastors –increasing the number of patrols from 19 per annum to 75 per annum including Friday and Saturday afternoons; increased the number of trained street pastors from 8 to 20; increased the number of volunteer hours from 341per annum to 724 per annum.

We pled cleaner We have ged and : to make more Sutton attra ctive

• Managed a one-off deep clean and jet-wash of the High Street covering 30,000 sq. ft. of pavement.

• Managed ongoing jet-washing, totalling over 18,000 sq. ft. of pavement and street furniture.

• Provided 1,170 hours of supplementary street cleaning each year, through our in-house cleaning team – collecting litter, dealing with flytipping and removing unwanted lamp-post flyers and posters.

• Removed over 11,000 pieces of chewing gum.

• Managed a one-off deep-clean of the alleyway between Holland &

Barrett and M&S – jet-washing the pavement, removing graffiti from the walls and repainting with anti-graffiti coatings.

• Installed over 35 vibrant hanging basket displays across the town centre, and 12 large coloured plant pots on Trinity Square and St Nicholas Road.

• Installed promotional ‘Enjoy Sutton’ lamp-post banners across the town centre, promoting our events and activities.

• Supported Sutton Council’s ‘Clean Streets Sutton’ campaign to reduce chewing gum and cigarette butt litter in the town centre.

Vote Yes for a stron

As a business which exists to serve the community, we all at TazZa Coffee are delighted to cast our vote in favour of the renewal of the BID. The BID has been responsible for numerous activities and events up and down the High Street and elsewhere which have enhanced the profile of Sutton town centre. We have benefitted especially from the buggy supplied by the BID, which helps some of our customers cope with the slope. It suits us very well that TazZa Coffee is the terminus point at the north end of its journey; David, Junior and their passengers are always welcome.

KEY FACTS

Over 80

businesses utilise the town centre digital radio scheme daily.

Increased the number of trained street pastors from 8 to 20

Removed

11,000

pieces of chewing gum from the town centre.

45

tonnes of cardboard and mixed waste is collected each year.

Installed over

35

vibrant hanging basket displays and colourful pot arrangements across the town centre annually.