LIVINGSTON MEMORIAL VISITING NURSE ASSOCIATION
VISITORS
“home is where the heart is” FALL 2018
lmvna.org • (805) 642-0239
WHAT DOES THE GOLD SEAL MEAN FOR YOU? There are a lot of things to consider when selecting a home health care agency — trust, quality care, personal service and comfort. For more than 70 years, Livingston has earned its reputation every day by focusing attention on the things that matter most to patients and families. We take these things seriously and measure our success with three independent sources.
THE HIGHEST STANDARD OF QUALITY Established in 1988, the Joint Commission’s accreditation process for home health concentrates on operational systems critical to the safety and quality of patient care. It is the standard in home health care. In order to earn and maintain accreditation, we submit yearly reports and undergo a rigorous onsite review every 18 to 36 months. Not every home healthcare agency in Ventura County holds itself to this standard.
FOUR STAR CARE As a CMS (Medicare and Medicaid Services) certified home health agency, we are required to have an independent vendor survey our home health and hospice patients to determine their level of satisfaction with our care. Their survey measures key quality and satisfaction indicators. The results are compiled and assigned a star rating. The information is reported on the official CMS Home Health Compare website (www.medicare. gov/homehealthcompare/search.html). We are proud to consistently receive a four star rating for Quality of Care and Patient Satisfaction. In fact, 90 percent of our past patients and hospice families would recommend Livingston services and would use our services again.
OUR PATIENTS SAY IT BEST Our Gold Seal and Four Star ratings are two external measures of quality, feedback from actual patients is a third measure. We receive cards and letters like this nearly every day, “Everyone that came to help me were great. They answered all my questions. This was the second time I used your services.” Shirley, Home Health Patient.
YOUR CARE MATTERS Our extraordinary team provides compassionate, high-quality healthcare for the best value, one person at a time. As a community anchor and leader in healthcare in Ventura County, we make sure our care is accessible to all regardless of their ability to pay. Our professional caregivers are specially selected, background checked and trained to provide the highest level of professional care in a time of need. Our care team consists of licensed nurses; physical, occupational and speech therapists; medical social workers and dietician as well as certified home health aides. We have certified Wound/Ostomy nurses who provide the highest level of care to patients in need of this highly specialized service. We are proud of our staff and the quality of care they provide. If you have any questions, or would like more information, please contact Jamie O’Brien at (805) 642-0239, ext. 625.
OUR MESSAGE TO YOU
BOARD OF DIRECTORS AND OFFICERS Laura K. McAvoy CHAIRMAN Thomas P. Pecht VICE CHAIR & TREASURER William J. Kearney SECRETARY Charles M. Hair, MD CHAIRMAN EMERITUS
Lanyard K. Dial, MD President/CEO and Medical Director
Laura K. McAvoy, Board Chairman
AN ANCHOR IN THE COMMUNITY, A LEADER IN QUALITY HEALTHCARE Here at Livingston we are so proud of our mission to provide care to anyone in Ventura County regardless of their ability to pay. That mission is what has made us an anchor in the Ventura County community for more than 70 years. As an anchor in Ventura County, we are rooted in the community by our mission and committed to the long-term welfare of everyone in the community. Providing care to all is important but it is even more important that the care be of the highest professional standard. To ensure the highest standards are met, Livingston works with The Joint Commission for Accreditation of our Home Health and Hospice programs. The Joint Commission is the gold standard in healthcare accreditation. Their state-of-the-art standards focus on patient safety and high quality healthcare. There are many behind the scenes components to providing a high quality health care program, things you might not think of such as ensuring patient’s rights, validating the competencies of the staff whom enter your home, infection control, data collection and reporting required by our governing bodies – all this and much more being important pieces to quality health care delivery. What does this type of quality healthcare look like to patients and the community? SAFE Providing care that helps patients. EFFECTIVE Providing care based on scientific knowledge and evidenced based guidelines. PATIENT-CENTERED Providing care respectful, responsive and driven by the values of the individual patient and culture of their community. TIMELY Providing care in a timely manner for patients. EFFICIENT Preventing waste and maximizing use of equipment, supplies, ideas and energy. EQUITABLE Providing the same high-quality care for all patients regardless of geographic location, race, gender, or socio-economic status. As a community anchor and healthcare leader we know that everyday our neighbors in Ventura County trust us with their health and the well-being of their loved ones, a charge we take very seriously. 2 Livingston Memorial Visiting Nurse Association•lmvna.org
Joan R. Araujo, RN, MHSA Christine Cohen Jurgen Gramckow Cynthia Johnson, RN, MSN, MHA Banks Staples Pecht Martin A. Pops, MD C. Albert Reeves, MD Ric Ruffinelli Robert C. Streeter, MD, FACHE Adam Y. Thunell, FACHE Jane Donlon Waters, RN, MSN
Community Advisors
Gail Beltramo, Elena Brokaw, Gerry Olsen, Sherry Scott
Professional Advisory Board
Joan R. Araujo, RN, MHSA Lois Manning, MSN, MS, PHN Normand Bessette, MD Rev. John Martin Jeannine Carter, MS, CCC-SLP Kathleen Oates, LCSW Miguel Cervantes, MD Ben Pecht, MD Daniel Cox, MD Martin A. Pops, MD Barbara Gage, OTR C. Albert Reeves, MD Charles M. Hair, MD Rebecca Z. Sokol, MD, MPH Rev. Curtis Hotchkiss Robert C. Streeter, MD, FACHE Karen Jensen, RN, MN, PhD John Walters, MD Fran Larsen, MD Lanyard K. Dial, MD PRESIDENT/CEO AND MEDICAL DIRECTOR James Helmer, MD Leslie Pawson, MD Becky Wade, MD Mish Pearl, MD HOSPICE PHYSICIANS
Mission Statement Livingston Memorial VNA Health Corporation, Livingston Memorial Visiting Nurse Association and Livingston CareGivers recognize the growing need to provide services in the home environment for the sick, handicapped, elderly, terminally ill, and homebound. As community-supported non-profit organizations, they strive to provide professional and supportive home health and hospice care services of the highest quality in the most cost effective manner to the people of Ventura County to ensure a positive patient outcome. Livingston explores and develops health-related programs based upon community need and acceptance, economic viability and availability of resources to provide services. Livingston is sensitive to the financial circumstances of its patients and provides needed services, including those at reduced or no charge to indigent patients, based upon the available resources of the organization. The Livingston Memorial VNA Health Corporation is the parent organization of Livingston Memorial Visiting Nurse Association and Livingston CareGivers. Livingston Memorial Visiting Nurse Association is licensed by the State of California, certified by Medicare and Medi-Cal, and is accredited by The Joint Commission. Joint Commission accreditation is regarded as the most comprehensive review of patient safety and quality efforts in the industry. Livingston CareGivers is a non-medical provider of in-home assistance and is CAHSAH certified and not associated with The Joint Commission.
BEREAVEMENT SUPPORT
CAREGIVER SUPPORT
LIVINGSTON
CALENDAR
Share, listen and explore thoughts and feelings about caring for your loved one. 1st and 3rd Mondays — 10 to 11:30 am Ojai Valley Community Hospital Continuous Care Unit, Fireside Room 1306 Maricopa Hwy., Ojai For information call: (805) 633-9056
1st and 3rd Wednesdays — 1 to 2:30 pm Camarillo Hospice Office 400 Rosewood Ave., Camarillo For information call: (805) 389-6870 x452
Explore, learn and feel supported in a safe environment. Our programs are designed for anyone who has experienced the loss of a loved one. Meeting dates/time for support groups can be found on our online calendar. Please call (805) 642-0239 x775 or email griefinfo@lmvna.org before attending the first time. Ongoing Support Groups: Adult Loss of a Parent, General Bereavement, Survivors of Suicide Loss, Young Widows and Widowers. Intermittent/Time-Limited Support Groups: Bereaved Parents, Good Grief Club (children 6-14), Healing Through Creative Writing, Newly Bereaved, Teenage Grief (ages 15-19), Young Adult Grief. Individual, couple and family grief counseling available.
DIABETES CLASSES
Learn basic information about Type 2 diabetes — including prediabetes with an emphasis on meal planning, exercise, blood sugar monitoring, medications and new developments in diabetes. 1st Tuesday of the Month — 1 to 2:30 pm Livingston Community Conference Room 1996 Eastman Ave., Suite 109, Ventura
1st Wednesday of the Month - 2:30 to 4 pm Camarillo Community Center, Room 3 1605 Burnley St., Camarillo
1st Wednesday of the Month — 10:30 am to Noon Simi Valley Senior Center 3900 Avenida Simi, Simi Valley
4th Wednesday of the Month - 1:30 to 3 pm Goebel Adult Community Center, Foothill Room 1385 E. Janss Rd., Thousand Oaks
JOINT REPLACEMENT CLASSES
Prepare for knee or hip replacement surgery with information about home safety, exercise and rehabilitation. 2nd Monday of the Month - 4 to 5 pm Spanish Speaking Class 5:30 to 6:30 pm Livingston Community Conference Room 1996 Eastman Ave., Suite 109, Ventura Please call to RSVP: (805) 642-0239 x739
2nd Wednesday of the Month – 3 to 4 pm Sunrise Senior Living of Wood Ranch Activity Room 190 Tierra Rejada Rd., Simi Valley Please call to RSVP: (805) 797-7699
2nd Wednesday of the Month – 11am to Noon AlmaVia of Camarillo 2500 N. Ponderosa Dr., Camarillo Please call to RSVP: (805) 797-7699
For a current and complete listing of classes, visit the CALENDAR section at www.lmvna.org. These FREE community classes are available to anyone learning to care for or cope with the loss of a loved one, managing their diabetes or living with new mobility after a hip or joint replacement. lmvna.org•Livingston Memorial Visiting Nurse Association 3
Volunteer Spotlight
VOLUNTEERS BLOSSOM
AT THE CAMARILLO FARMERS MARKET
E
very Saturday, rain or shine, a dedicated band of volunteers gathers to set up the weekly Farmers Market. They greet vendors, set up tables and pop-up tents, and get ready to welcome shoppers. The market is run entirely by a group that has kept the market going for the past 28 years. For the past six years, Ruff Smith has led this team as the general manager for the market. Ruff has a long history of volunteering. “I was fortunate and never had to work outside the home,” she says. “I thought it was important to give back to my community. I started volunteering at the Ventura County Medical Auxiliary. When my children were in school, I volunteered at their schools. Once they graduated, I looked for something else. “I knew some people that worked at the Farmers Market. I worked as a regular volunteer there for about five years, then served for six years as a Saturday manager.
"I took over as general manager about six years ago,” she said. As general manager of the only genuinely volunteer-run Farmers Market in Ventura County, Ruff is the liaison with all the vendors, sets the schedule and interacts with government agencies. Each vendor donates a portion of their sales to the market. Over the past 18 years, more than $990,000 has been raised to support grief and bereavement counseling services. None of it would be possible without the hard work and dedication of the Farmers Market volunteers. Are you interested in giving back to your community? Consider volunteering at the market! Please visit camarillofarmersmarket.com to download a market volunteer application.
Ruff Smith, General Manager Camarillo Farmers Market
The Camarillo Certified Farmers Market is a project of Camarillo Hospice. Held every Saturday 8 a.m. to noon— rain or shine — at 2220 Ventura Boulevard in Old Town. Over the years, the Camarillo Certified Farmers Market has become a community meeting place where friends, neighbors and strangers shop, socialize and celebrate “the Good Life” and our agricultural heritage. The Market is managed and run by volunteers, and a percentage of all gross sales directly benefits grief and bereavement programs.
4 Livingston Memorial Visiting Nurse Association•lmvna.org
2018
TEAM
Livingston
6th Annual Surfer’s Point Marathon JOIN THE TEA M! When you join Team Livingston, you are helping Ventura County residents have access to in-home healthcare, hospice care, palliative care, companion care, community health education workshops, and bereavement services.
Sunday, Novemb er 11, 2018 E m ma Wo o d St ate B e a ch
Team Livingston will run at the Surfer’s Point Marathon/Half/10K/5K in Ventura. You select the race length that is best for you. Walkers welcome!
WHAT YOU DO •
Tell your friends, family and coworkers you joined Team Livingston!
• •
Raise a minimum of $250 Have a great time!
FOR MORE INFORMATION OR TO REGISTER
EMAIL TeamLivingston@lmvna.org • PHONE (805) 642-0239 ext 603 • VISIT http://bit.ly/2lIMJxg
Livingston CareGivers has provided vital, non-medical personal assistance in the home to residents of Ventura County for over 15 years. Our clients include not only the frail, disabled and elderly, but anyone and any age that needs personal help at home. When daily needs are managed and addressed, people can remain in their home, which is often a preferred option to long-term placement. Many studies show that home is where the elderly prefer to be and where they do best.
Personal Care is Peace of Mind Livingston CareGivers
(805) 642-9570 lmvna.org/caregivers
lmvna.org•Livingston Memorial Visiting Nurse Association 5
34th Annual
2018
COMMUNITY MEMORIAL SERVICE
Loved Ones Honored at Annual Observance For some, grief is best experienced in the company of others. Together we can acknowledge the pain, the grace to grieve, and strength to move forward. The 34th Annual Community Memorial Service was held under the trees and surrounding beauty of Maravilla Gardens. Community members gathered to honor their loved ones and to recognize their unique grief journey through ceremony, music, community and hope.
Attendees paid tribute to their loved ones by writing their names on butterfly stickers and placing them on the Memorial Quilt. The quilt will be displayed all year in the Camarillo office. We deeply appreciate the generosity of Maravilla Gardens for hosting the service for it is in nature, so beautifully displayed at the gardens, that we can connect to something bigger than ourselves.
Please visit www.lmvna.org/community_memorial for photos of this beautiful event.
VOLUNTEER OPPORTUNITIES Join a remarkable core of volunteers — community heroes that give special gifts of time and compassion to patients and their families.
The training runs for eight consecutive weeks and volunteers serve throughout Ventura County. Please visit our website at lmvna.org for more information.
FALL SESSION • CAMARILLO OFFICE
SEPT 11TH–OCT 30 TH , 2018
10 AM–1 PM
CALL Sandi Biggs (805) 389-6870 ext 453
We will provide you with training that gives you the confidence to enter the homes and lives of others to support them as part of the Livingston and Camarillo Hospice volunteer team.
EMAIL sbiggs@lmvna.org
What you receive back is as priceless as what you give.
CALL Maddy Hazard (805) 642-0239 ext 775 EMAIL mhazard@lmvna.org
6 Livingston Memorial Visiting Nurse Association•lmvna.org
WINTER SESSION • VENTURA OFFICE
COMING JANUARY, 2019
Memorials &Tributes MAY THROUGH JULY 2018
At its heart, Livingston is about helping people. It is with deep gratitude that we recognize gifts made in tribute to friends and family members. These thoughtful gifts will truly help someone when they need it most. IN RECOGNITION OF A LIVINGSTON CAREGIVER Cherie Blaker Kathleen Morgan Jessica Farrell Mr. Ronald G. Harrington Carles Ferguson Ms. Barbara J. Fergusson Bridget Fischer Barbara Smalley Jacqueline Frieling Mr. Ronald G. Harrington Barrie Gilster Kathleen & John Bucaria
IN HONOR OF Gail Beltramo Mrs. Ronald Pease Marcia L. Donlon The Donlon Family Carolyn Daily Menne Carolyn Berenson Mrs. Jennifer Given Cooper Peter & Kelly Given Mrs. Ronald Pease
Pastor Judy Pando Mr. Ronald G. Harrington Maureen Polley Ms. Suzanne Nishimori & Ms. Jeanette Nishimori Kurt Rice Kathleen & John Bucaria Randy Rieder Mary Jo Coe Mrs. Edith Klein Cynthia Saks Kathleen & John Bucaria Mr. Ronald G. Harrington Kathleen Morgan
Arne B. Andersen Ms. Betty Juel Andersen Thelma Bacon Robert & Kathleen Brooks Mary Ballor John & Mariam Giafone Lerie Bjornstedt Andrea & David Fishback Arlene Koehler Blanchard Thomas Haddican Stuart Koehler Randy & Linda Malone Gary Van Eperen Charles Bohlen Ms. Betty Kane Larkin Brooks Robert & Kathleen Brooks Terry's Brother Paul & Ann Carter Ed & Clara Lee Bubnar Mr. Noriyoshi Moriwaki Eva Caine Mr. & Mrs. John F. Caine
Amy Shafer Mr. Ronald G. Harrington
Henrita Charleston Colleen O'Neill
Patricia Taylor Kathleen & John Bucaria
James Nathan Dazey Wade Dazey
Nancy Vaca Mr. Ronald G. Harrington
Angie Dowell Beth & George Elder
Elizabeth Vincelette Kathleen & John Bucaria
Craig Dugan Mr. Dan Dugan
Courtney Wallace Mr. Ronald G. Harrington
Eleanor Kane Mr. & Mrs. John F. Caine
Ramona Ruth Fuentes Antonio C. & Ruth Fuentes
Elizabeth Knaebel Walter Knaebel
Helen Kimball Pidduck Carolyn Berenson Colleen White
Leda Gabrielli Inge Kroos Reinhold Nestvedd
Tom Koch Ms. Loretta Koch
Doug Graham Mr. Fred Phipps & Mrs. Cathy Trainer
IN MEMORY OF Raymond ‘Papa’ Acosta Robert & Maria Acosta
Guadalupe Ochoa Ms. Suzanne Nishimori & Ms. Jeanette Nishimori
Gordon Fergusson Ms. Barbara J. Fergusson
Rebecca Sokol & Jeff Smith John & Stephanie Orr
Lisa Jones Kathleen & John Bucaria
Lynne Nuibe Barbara Smalley
Francis X. Parrone Anonymous
Robert Goodkin Mr. Seymour Stricker
Marie McLoughlin Thomas Maureen M. Younkin
Julie Nishida Molly Gean
Mary V. Johnson Ms. Betty R. Johnson
Betty Pfeiler Carolyn Berenson
Karen Hillman Mr. Ronald G. Harrington
Len Muroff The Family of Victoria Abellera Kathleen & John Bucaria
Stanley Feldman Rosalind Feldman
Mary H. Edwards Mr. Ronald G. Harrington Francisca Obiageli Ezennia Ms. Vanessa Ezennia Alphonsus Obinna Ezennia Ms. Vanessa Ezennia
Richard Anthony Guizar Mary J. Guizar Michael Ryan Hatcher Kathleen Hatcher Lorraine Henninger The William Worthington Family Karen Henry Kathleen & John Bucaria Ms. Gretchen Kelly Jane Hoag Mr. Jim Hoag & Mr. Tim Hoag Fritz Huntsinger Carolyn Berenson Heather & Milton Daily Linda & John Edison Tony & Edie Fowkes Mrs. Claire Friel Carty Dick & Mary Gallagher Bill & Elise Kearney Mrs. Dottie Loebl Laura K. McAvoy & Sol Chooljian Mrs. Charles McConica Catherine Pavlov John & Patricia Pavlov Joseph Pavlov Mr. Fred Phipps & Mrs. Cathy Trainer Ms. Jane Pidduck Ms. Martha Spriggs Gwen Gallagher Taylor Marilyn S. Viles The William Worthington Family Yayoi Iwamoto Molly Gean
Graciela Pons Ms. Danielle Bradley Dr. Stephen V. Rigberg Mrs. Laurie A. Rigberg
Richard R. Kralian Ada Kralian Dr. George A. Lakes Mrs. Claire Friel Carty Eleanor Smith Land The Eleanorius Fund Wilbur Frederick & George Lathem Edith & Jennifer Frederick Terry Lewis Shanna Bryce & Ann Vreeland Ms. Penny L. Davis Mrs. Jan Lewis Mrs. Natalia C. Moore John McNamara Anonymous Pat & Jim Tillman Mike’s Father Paul & Ann Carter Anglee Mitchell Mrs. Angela Mitchell Landers
Michael Ann Rockenstein Paul Rockenstein David Rubio Mr. Richard G. Calzada Otto Alexander Sanders Randy & Linda Malone George Sandoval Judith Johnson George Sandoval Mr. Worth Lewis Julie Sandoval Mr. Jonathan Sandoval Ronald Rae Sathra Lorraine F. Sathra-Smith Camilla Lloyd-Butler Shafer Mrs. Marcia L. Donlon Jack Sheehan Mrs. Janna Sheehan John Lee smith Lorraine F. Sathra-Smith
Edward ‘Gene’ Moser Mrs. Nancy Moser
Edith Stephens Anonymous
Delbert Muth John Cloonan
Donald Thompson Mrs. Margie Thompson
Dal NaDal Lynn Batavia Johnson Charles & Emma Covarrubias Mrs. Claire Friel Carty Carolyn W. Hertel
Felicitas Valdez Salvador Valdez
John Edward Jack Neumeier Mr. Larry S. Neumeier Nobuo & Chiyo Nishimori Sharon Nishimori Chiyoko Y. Nishimori Ms. Suzanne Nishimori & Ms. Jeanette Nishimori Henry Ortiz Betsy Ortiz
Dawn Vodka Joseph Vodka Ronald P. Wilkins Ms. Judy Wilkins Barbara Wear McDivitt Wilson The William Worthington Family Charles D. Wright Mrs. Kathy McLean Michael Zabroski Connie Naumann
n
Honoring and recognizing our donors is very important to us. We apologize for any omissions and / or errors. Please call Lynda Frank at (805) 642-0239 ext. 641 to update us with any changes, corrections or preferences. Your support is greatfully appreciated. lmvna.org•Livingston Memorial Visiting Nurse Association 7
1996 Eastman Ave., Suite 101 Ventura, CA 93003-5768 (805) 642-0239 • lmvna.org
34TH ANNUAL CELEBRATION
FREE COMMUNITY EVENTS SAVE THE
DATE!
DECEMBER
Join us as we remember, honor and celebrate the special people who have touched our lives.
8
11
13
Camarillo
Ventura
Ojai
REMEMBER, HONOR, CELEBRATE For more information, please visit lmvna.org/lightupalife