How to determine which YamaTrack screen you have when filing a warranty claim
Fall 2024 Training
YGCA 2024 Training Schedule
Dear Golf Car Professionals,
Welcome to On Par, Yamaha’s quarterly digital magazine, designed to provide helpful information for all things Yamaha Golf Car.
Each quarter, this magazine will include information about training and why training is so important for dealerships, customers, and golf courses. We will include current training schedules regisration information, product information, and much more.
Be sure to read each issue so you don’t miss out on important information.
DEALER SPOTLIGHT
RIDER
DEALER SPOTLIGHT
GOLF RIDER
Golf Rider is owned by Frank & Patti Kadkhodaian and is located in Peachtree City, GA.
Their dealership opened in 1997 and continues to grow with 25 employees and counting.
Golf Rider is dedicated to providing a premier experience for their customers that mirrors Yamaha’s established reputation.
Golf Rider has demonstrated their ongoing dedication to quality training for their service team, with seven of their technicians completing both instructor-led courses during the previous training season at Yamaha’s Southeast Headquarters in Kennesaw, GA.
For more information about Golf Rider, visit GolfRider.com.
LEARN HOW TO DETERMINE WHICH YAMATRACK SCREEN IS INSTALLED ON YOUR GOLF CAR.
LOOKS THE SAME
YamaTrack currently has two screens in use, which are both pictured below. The screens look identical to one another except for the bar code label on the back.
YTX SCREENS
YTX-R SCREENS
TECH TIPS
VERIFYING YOUR SCREEN TYPE
To verify the YamaTrack screen version, access to the back of the unit is required. Locate the bar code label above the battery.
YTX-R SCREENS
Under the bar code, locate the electronic serial number (ESN). Newer model YTX-R screens have serial numbers that start with “S.” The part number listed on the YTX-R screen is J0BH3715N000.
YTX SCREENS
Older model YTX screens have serial numbers that begin with “L.” The part number listed on these screens is incorrect. The correct part number is J0BH3715T000.
To file a YamaTrack screen warranty claim successfully, correct part numbers are needed. YTX-R screens have part number J0BH3715N000 and YTX screens have part number J0BH3715T000. Using the correct part number can speed up the warranty process.
For any additional information or troubleshooting, please visit yamatrackgolf.com.
ADDITIONAL TIP
LITHIUM-ION CARS
Upon receiving cars with lithium-ion batteries, immediately put the car(s) on charge. Leave the vehicle charging until the battery is full.
YGCA UPDATES
YAMAHA GOLF CAR ACADEMY
yamahalearning.com
The new learning management system launched in January. Accounts created in the previous system have been migrated to the new system.
LOGGING IN FOR THE FIRST TIME
Users logging into the new system for the first time, but had an account in the previous system will need to use the email address on file with the previous account.
After entering your email address, select “Forgot Password.” If there is an account associated with that email address, you will receive an email with instructions on resetting your password.
For further assistance, please contact Yamaha Golf Car Academy’s administrative team at (800) 854-4876, option 5, or email the team at ygca@yamaha-motor.com.
NEW USERS
CREATING AN ACCOUNT
Brand new users to YGCA’s learning platform will need to create an account. 1. Navigate to yamahalearning.com.
2. Select Create Account
3. Select No when asked if you have an existing account through a dealer or tech school.
4. Enter a valid dealer number and select Validate Dealer
5. Enter all information marked with an asterisk. The username field will automatically populate from the email address entered.
6. Check the boxes agreeing to Terms and Service, Privacy Policy, and (I am not a minor/If you are a minor) I have obtained the consent of a legal guardian.
7. Select Create Account if all information entered is correct. If not, select Reset or Cancel to start over.
HELP DOCUMENTS
YGCA HELP DOCUMENTS
From creating a new account to navigating the homepage in the new learning management system, the YGCA Help Documents could provide you with helpful user guides to find what you need quickly. However, If you need further assistance, please contact Yamaha Golf Car Academy’s administrative team at (800) 854-4876, option 5, or email the team at ygca@yamaha-motor.com.
CREATING A NEW YGCA ACCOUNT
Illustrated guide to creating a new YGCA account.
HOW TO REGISTER FOR CLASSES
Illustrated guide on registering for classes.
HOW TO CHANGE YOUR PASSWORD NAVIGATING
YGCA QUICK REFERENCE GUIDE
Illustrated guide on changing YGCA account password.
Video demonstrating how to navigate YGCA’s homepage.
Illustrated guide of YGCA’s homepage.
CATALOG
Video demonstrating how to browse the learning catalog and register for classes.
TRAINING
TRAINING UPDATES
Instructor-led classes for the fall are now available for registration.
TRAINING SCHEDULE
GROWING YAMAHA TECHNICIANS
Yamaha Golf Car Academy released the Fall 2024 Training Schedule, which can be found on the Yamaha Golf Car Business Portal. YGCA is offering instructor-led training, where technicians learn from an instructor in an in-person environment in Kennesaw, GA, and Cypress, CA. YGCA also offers a variety of on-line learning options.
YAMAHA GOLF CAR ACADEMY
Fall 2024 Training Schedule
INSTRUCTOR-LED TRAINING SCHEDULE
YGCA is offering instructor-led courses in Kennesaw, GA, and Cypress, CA
Yamaha Golf Car’s Introduction to Electrical Circuits was created based on the needs of our technicians in the field. The course introduces component location and how to properly diagnose devices and circuits using a digital multimeter, including accessories. Our instructor uses electrical simulation circuit boards, wiring diagrams, and labs to challenge and assess students’ conceptual thinking and learning.
Introduction to Electrical Circuits is a free, three full-day class available for anyone who is affiliated with a dealer, sub-dealer, or distributor. Transportation, food, and lodging are not included.
KENNESAW,
Yamaha Golf Car’s Precision Measuring introduces tools and concepts to technicians who desire to service Yamaha Products. Technicians will learn how to visually inspect and measure critical parts of a Yamaha engine, transmission, differential, and transaxle using precision measuring tools.
Precision Measuring is a free, three full-day class available for anyone who is affiliated with a dealer, sub-dealer, or distributor. Transportation, food, and lodging are not included.
TRAINING
ONLINE TRAINING
This course identifies what a Warranty Claim is and how to submit a warranty claim using the Yamaha Business Portal.
This course identifies what a Warranty Authorization is and how to submit a warranty authorization using the Yamaha Business Portal.
This course is an interactive guide for managers to learn how to assign training to their team members.
RECALL TRAINING
Active recall modules are available under the Service Technician category.
YAMAHA GOLF CAR ACADEMY
Y.E.S. training incentive is coming soon! Until then, use Yamaha Golf Car Business Portal to learn more about Yamaha Extended Service.
If you want your dealer featured in the next On Par, or have any questions, comments, or feed back please email ygca@yamaha-motor.com!
