Innovation in Practice: A Call to Accountants in the Healthcare Sector In the Bay of Plenty region, amidst New
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Doria Kao, Education Lead & Marketing Strategist, Tidy After completing her internship with Tidy, Doria joined full-time last year with a degree in Strategic Management from the University of Waikato. An avid wordsmith, she brings an ebullience to storytelling in both product education and marketing at Tidy.
Zealand’s sea-swept east coast, lie two organisations with a shared mission. This article is
Oral T auranga and Maxillofacial Surgery (TOMS) and Tidy, are collaborating to solve stock, patient, and practice management inefficiencies through a single, elegant software solution. TOMS Origins TOMS is a specialist oral surgical clinic that supports local dental and medical practices by providing patient care outside the scope of general practitioners. Surgeons Dr Abi Estelle, Dr John Bridgman and Dr David Chrisp are often found removing impacted wisdom teeth, providing surgery for dental implants, and managing difficult dental extractions.
John Bridgman had ambitions for more. “Twelve years ago, we decided that we wanted to try to become paperfree,” he says. Given the unique demands of medical practices and the desire to preserve a personal connection between patient and doctor, the process was trickier than anticipated. “There were a couple of things that were really hard to do. It turns out that paper is actually really difficult to replace. [With] desktop computers, we found that we lost the intimacy with the patient contact.”
Today, TOMS has fully embraced “TidyClinic will enable digitalisation. In the medical They have been shortened waiting lists industry, using iPads in and increase patient reliable, secure, their practice throughput, leading to and risk-free for over a revenue clinical more administration decade and at the same time, so is mandatory and have integrated everyone wins.” legally required, multiple software which has traditionally systems from reception led to many processes to consultation clinic to remaining analogue. surgery room. So, how have they achieved this? Nurses and support staff at TOMS once spent hours flicking The answer is Tidy, a software through spreadsheets, stickers, development company and paper folders to monitor headquartered just 10 kilometres inventory activity. However, Dr from TOMS.
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Tidy Origins Tidy has been an official and trusted Xero Connected App Partner since 2012, providing inventory and project management software to help businesses keep operations tidy. The founder-led company was born from the need to create order from disorder for businesses. “A tidy workplace is a safer and more efficient workplace,” explains Kevin Mann, founder and CEO of Tidy. “That’s where the name of the business comes from. It’s not just tidy in a physical sense. It’s tidy in a metaphoric sense. If you know where things are, if you’ve got a system that works, you can serve your customers more efficiently and build a better business.” TidyStock TidyStock, Tidy’s inventory management solution, proved to be the perfect fit for TOMS when they began using it in 2020. In many clinical environments, surgeons operate like barristers. They operate independently with their own accounting ledger, but provide their services in a
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