Technology | Loss Prevention
Caught on Camera Convenience retailers weigh in on loss prevention best practices — plus, one chain’s unconventional approach. Isabelle Gustafson • Associate Editor
Loss prevention is an important consideration for all convenience stores, but every chain approaches it differently. Marietta, Ohio-based Par Mar Oil Co., which operates 165-plus Par Mar Stores in Ohio, Kentucky, West Virginia and Pennsylvania, is currently working to streamline its strategy, said Terri Caldwell, regional director of operations for the chain. Caldwell’s been with Par Mar for 20 years now and was recently promoted from the director of loss prevention role. “I’ve implemented a 20-point inspection for all the supervisors to do at their location,” she said. “It’s going to pinpoint anything that could cause a loss to the company or injury to an associate. Do you have too much product over here by the door? Is your office disorganized, so you can’t count (inventory) properly?” 82
CSTORE DECISIONS •
September 2021
cstoredecisions.com
