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Welcome to Work Ready
Empowering Every Aspiring Professional
Through years of working with the public, WorkSource career coaches have discovered that becoming “work ready” extends far beyond simply applying to job postings. It’s about understanding the evolving job market, honing your skills, and presenting your best self in every professional scenario. In this special publication, we’ve curated a wealth of knowledge to help you navigate the modern job market with confidence and grace.
Our goal is to provide you with the essential tools that resonate with the real-world experiences of today’s job seekers. We’ve gathered insights from career coaches and professionals who have walked the path to career fulfilment. Their advice is here to guide you, whether you’re just starting, seeking a change, or striving for the next big step in your career.
Inside these pages, you’ll find detailed guides on crafting the perfect resume, writing a cover letter, finding what type of skills are in demand, how to interview effectively, and effectively networking both in-person and online. You will also hear about the services WorkSource Oregon has to offer to you, for free. This includes online learning platforms, such as LinkedIn Learning and Coursera.
We hope that this Work Ready guide can be your resource and serves as a source of empowerment, helping you to approach each step with renewed energy and a clear vision of your goals.
Here’s to your success!
-WorkSource
WorkSource Oregon is an equal-opportunity employer. Language assistance is available to individuals with limited English proficiency free of cost. Auxiliary aids or services are available upon request to individuals with disabilities. Oregon Relay 1-800-735-2900. This program is funded 100% by Department of Labor funds.
Career Exploration Why Analysis and Insights into your Career Matters.
The world of work is constantly evolving, and career advice found online can sometimes be misleading. Whether you're new to job searching or returning to it, starting with a clear plan, seeking reputable information, and building a network of professionals in your dream industry, can improve your outcomes.
Begin with a Vision
Many of us don't often take the time to explore our evolving interests and align them with the skills we've gained from previous jobs. For anyone looking to advance their career, a thorough self-evaluation can be a game-changer. It helps identify gaps to address and creates a clear, actionable plan. Plus, a good assessment can save you from heading down the wrong career path by revealing industries or roles where you might not thrive.
Personality quizzes, technical skill exams, and financial planning tools are all great ways to gain insights into your career potential. The internet is packed with websites, apps, books, and magazines offering these assessments—some are
good, some not so much. While many claim to be free, some are actually hidden behind frustrating paywalls. Navigating this sea of options to find genuinely useful resources can be tricky. However, there are a few reputable and accessible tools that can provide valuable insights into how your personality aligns with potential careers, all without the hassle of hidden fees. Here are five you can trust.
My Next Move
Sponsored by the U.S. Department of Labor, My Next Move is a robust career interest profiler that matches your results with occupational insights such as job requirements, growth projections, and more. www.mynextmove.org
Truity
Truity hosts dozens of online personality and career assessments rooted in psychological research. Many assessments are free and offer insights into your ideal work environment. www.truity.com
Wingfinder
Red Bull’s Wingfinder focuses on creativity, thinking, connections, and drive. Wingfind-
er is an interactive tool with a fresh perspective on career exploration. If you like Buzzfeed quiz-based insights, then you won’t find Wingfinder boring. www.redbull.com/int-en/ wingfinder
Northstar
Northstar offers a basic digital literacy assessment for evaluating your computer skills. The assessments cover areas like basic computing, internet use, communication, and security. The platform also provides resources for improving digital literacy, so you can continue familiarizing yourself with basic computer applications. www.digitalliteracyassesssment.org/#take-assessment
Skillology
Skillogy offers a practical way to assess your current skill levels with targeted tests made up of eight multiple-choice questions and results that are automatically emailed to you. www.skillogy.com/assesssments
Exploring Quality:
A Resource for Oregon’s Workforce.
QualityInfo.org is a platform developed by Oregon’s Employment Department to provide detailed employment and economic data to the public. It serves as a comprehensive resource for job seekers, employers, and economic researchers, offering tools and information to help them navigate the job market effectively.
Explore these top areas on the site to get the most out of the tools and information available.
Occupational Profiles
Under the Tools tab, you will find multiple areas of resources about jobs. If you are interested in learning about a specific job, go to the Occupation & Wage Information first. There, you can find out wage information, the rate of annual job openings, growth projections, insights into skills and abilities necessary for the job, and locations to training providers that offer educational pathways for that position.
Job Search Tools
Under the Careers tab, the Job Search tool offers a unique approach to job listings. You can view statewide job opportunities from the Oregon Employment Department and other online job sites, complete with 2024 wage data. This feature allows you to compare job listing wages against the median wage in Oregon.
Find Employers
The Find Employers page offers a really interesting feature where you can type in a job title and get a map of employers throughout Oregon who hire for that job. From there, you can click the list of employer names to get their address, phone number, and website.
Regional Info
If you are interested in finding more localized labor market information, such as the local unemployment rate, businesses that are opening or closing, and general wage and economic data, then click the Regional Info feature and start browsing.
Try it yourself Qualityinfo.org
Hiring Trends: Oregon’s Top
In Demand Occupations for 2024.
As the job market continues to evolve, aligning your career goals with market needs can be extremely valuable. The 2024 Occupations In Demand report by the Oregon Employment Department offers a quick look at the most in demand occupations across the state. This report categorizes job opportunities by education level, projected job openings, and median wages, equipping you with the essential information to secure high-paying jobs in today’s competitive market. Below is the top occupations with the highest wage in its category. For the full list, and to see occupations with the most openings, visit www.qualityinfo.org/pubs.
Highest Paid In Demand Position for Each Educational Level
The Job Sites Everyone is Using
These sites crawl the web to find you jobs openings.
With a plethora of options available, a few key platforms have emerged as the most talked-about resources. Each website below offers unique features to help job seekers find the perfect job. Here’s a look at the most talked-about job boards revolutionizing the way we find work.
Known for its extensive database and ease of use, Indeed is a go-to for a variety of job types across different industries.
LinkedIn’s job board is highly regarded for users ability to see connections within companies and leverage their networking. opportunities.
Just type the job you want in the search bar and get listings from various job boards, company websites, and other sources across the web.
A popular choice for nonprofit job seekers, Idealist lists jobs, internships, and volunteer opportunities with a focus on social impact and nonprofit.
Aggregates job listings from various sources and offers a straightforward search interface, salary information, and job market trends.
Offers job listings along with company reviews, salary insights, and interview tips, providing a well-rounded view of potential employers.
The Power of Networking in Job Searching and Career Development
Networking is more than just swapping business cards or connecting on LinkedIn. It’s about building meaningful relationships that can provide support, information, and opportunities throughout your career.
“It’s not what you know, but who you know.”
This age-old adage remains a fundamental truth in securing job opportunities. While academic credentials and professional skills are essential, the connections you build often play a big role in opening doors that might otherwise remain closed.
At its core, networking involves creating and nurturing professional relationships. These connections are built in various settings, such as at school, your current or previous jobs, or at events designed to build your network like industry conferences, professional associations, alumni events, and increasingly, platforms like LinkedIn.
If you are interested in networking with people you don’t know, you will need to get yourself into the same room
with them. Professional organizations are made for this purpose—join them, attend their mixers, volunteer for committees, and participate in their charitable activities and mentorship programs. Conventions and educational events also serve as great places to meet new people. Once you're in the room, approach it like making friends, but with a work focus. Talk about where they work, what they do, and any common connections.
Some people are naturally great at striking up conversations, but if you're not as outgoing, just being friendly and approachable goes a long way. Remember, networking is about quality, not quantity. It’s not about collecting business cards or LinkedIn connections; it’s about building genuine relationships. Take the time
to follow up with people you meet, whether it’s through a quick message after an event or catching up over coffee. Stay connected by sharing useful information, offering help when you can, and showing real interest in their careers. Over time, these connections can become a valuable support system, offering advice, referrals, and opportunities when you need them most. Networking is a long-term effort, and the more you invest in it, the greater the rewards will be.
Many people dislike the idea of walking into a room full of strangers and feeling forced to sell themselves.
Networking can go beyond that.
Leveraging LinkedIn
Alot
of professionals use LinkedIn. In fact, according to LinkedIn’s About Us page, LinkedIn has 244 million members in North America and 2 billion worldwide. On LinkedIn, six people are hired every minute and 28 million people have added #OpenToWork frames to their profiles. Every week, 65 million people use LinkedIn to search for jobs, and over 12 million contribute to collaborative articles, making LinkedIn popular and giving good reason to leverage it. Here’s how to begin:
Develop Your Profile
Start by uploading a recent, professional profile photo where your face takes up about 60% of the frame. Dress as you would for work. Choose a background
for your profile that grabs attention but not distracting. Add a headline that goes beyond just your job title—use it to describe your role, motivations, and what drives you. Be sure to list relevant skills, ask colleagues for endorsements to boost credibility, and activate the #OpenToWork feature if you’re job hunting.
Expand Your Network
With your profile ready, begin connecting with people you genuinely know, like family, friends, classmates, professors, and colleagues. These connections are more likely to support you because of your personal relationship. Use the 2nd-degree connections feature to grow your network, but avoid generic first messages like “Hi,
I’m an engineering student.” Instead, start the conversation with a thoughtful question or comment. If you can’t think of one, reconsider reaching out.
Engage and Connect
Remember, LinkedIn networking isn’t just about collecting connections; it’s about building real relationships. Engage with your network by commenting on posts, sharing relevant content, and endorsing skills. Join groups related to your field to stay updated on industry trends and connect with like-minded professionals. And don’t forget, recruiters are active on LinkedIn, so keeping your profile up-to-date could open the door to new opportunities.
What is WorkSource Oregon?
Federal job training programs in the U.S. have come a long way since their inception, with each era bringing new changes to how Americans prepare for and find work. It all started back in 1962 with the Manpower Development Training Act (MDTA), which was introduced to help workers who were losing their jobs due to technological advancements. This was the first big move by the federal government to address workforce development on a national scale.
In 1998, the Workforce Investment Act (WIA) introduced the
One-Stop system, streamlining access to job services to align training with local labor market demands. This was a crucial step in ensuring that job training was not only accessible but also relevant to what employers were looking for. In 2014, WIA became the Workforce Innovation and Opportunity Act (WIOA) and emphasized the importance of services for job seekers and employers, aiming to increase the efficiency of public workforce centers, such as WorkSource Oregon.
Today, WorkSource Oregon
continues to build on this legacy, offering a comprehensive suite of services designed to meet the needs of both job seekers and employers. With 39 locations across the state and a robust online portal, WorkSource Oregon supports those seeking employment, whether they are re-entering the workforce, transitioning to a new career, or just starting. Services include job matching, resume writing, short-term training, and interview preparation.
Visit worksourceoregon.org for more information.
How to Get Started
1. Register Online:
Create a profile on iMatchSkills by visiting the website: worksourceoregon.org.
2. Initial Meeting:
Schedule an in-person or virtual appointment with a WorkSource member to assess your needs. This meeting will help determine the services and products that best fit your goals, whether you’re looking to update your skills or find immediate employment.
3. Utilize Services:
Access job listings, workshops, and training programs in person or visit the WorkSource online platform: myworksourceportfolio.org.
Tips & Tricks
To register, bring at least one form of documentation that includes your birth date, such as: a Driver’s License, Birth Certificate, or Passport.
Bring at least one form of documentation that includes your birthdate, for example: a Driver’s license, Birth Certificate, Passport.
If you are a veteran or veteran’s spouse, bring a copy of your DD-214 and/or Report of Transfer or Discharge Paper to receive additional support.
If you are a veteran or spouse, bring a copy of your DD-214 and/or Report of Transfer or Discharge Paper to receive additional suppport.
Complete your Oregon iMatchSkills profile at home or at a WorkSource office (see page 14 for more).
Complete your Oregon I-Match Skills profile at home or at a WorkSource office (see page xx for more information).
Complete a MyWorkSource Portfolio to access additional information and resources.
Career Services
Navigating the job market requires a clear understanding of your skills and how they match local opportunities. WorkSource Oregon offers multiple types of career services to help you list your transferable and job-related skills, assess skill gaps, and access resources to acquire competitive skills. At your local WorkSource center, you can earn the National Career Readiness Certificate (NCRC), recognized by many apprenticeship programs. Staff can also assist you in navigating the labor market through QualityInfo, exploring career pathways, and accessing educational resources like scholarships and FAFSA.
WorkSource
Job Search Skills Training
Oregon offers a wide array of free job search services tailored to meet the needs of job seekers at every stage of their career. Services include interview preparation, resume coaching, and access to hiring events, job fairs, and recruitment activities. If you need a resume review, bring your current resume to WorkSource for refinement and alignment with industry standards, ensuring it’s optimized for Applicant Tracking Systems and meets the specific demands of your target job market. Additionally, if you need a quiet space to conduct an online interview without distractions, WorkSource has you covered with spaces available to use. Personalized guidance is also available to help you navigate the complexities of the job market, and enhance your chances of securing meaningful employment.
It doesn’t matter if you are upskilling or reskilling, skills training is vital for staying competitive in today’s job market. At WorkSource Oregon, staff help you identify the critical skills needed in your field and verify qualifications against industry standards. WorkSource centers also offer access to short-term online training programs, providing the resources to acquire skills that prepare job seekers for immediate employment. With over a thousand courses available on platforms like LinkedIn Learning, Coursera, and Metrix Learning at no cost, you can enhance your knowledge around topics such as digital marketing, networking, resume development, leadership, time management, effective communication and basic computer skills. You can also find courses around popular topics such as ChatGPT, Bookkeeping Basics, Google Project Management, and Excel.
Education
WorkSource Oregon offers educational resources to help you achieve your career goals. Staff can guide you through various educational and training pathways, including obtaining scholarships. WorkSource also provides resources and referrals to local English language learning programs, workforce preparation training, on-the-job training, job shadows, internships, and scholarships for the hundreds of eligible career training programs in Oregon. Additionally, WorkSource teams can assist job seekers in finding and applying for local apprenticeship and pre-apprenticeship programs. WorkSource can even get younger job seekers, age 16 to 24, connected to training programs offered through Job Corps.
Financial Planning
Financial planning is essential for achieving economic stability and future goals. The Prosperity Planner, offered by WorkSource Oregon, is a powerful tool that provides free, personalized financial insights. This tool gives you a financial assessment to help you understand what it takes to manage your financial needs. Using data from Oregon’s 36 counties, the Prosperity Planner identifies real costs and necessary wages for various family sizes, from a single person to a family of six. These insights help you with budgeting, saving, and long-term planning, ensuring you are well-prepared for financial success. By leveraging this resource, you can take control of your finances and work towards a prosperous future.
Contact a local WorkSource center or visit www.Prosperityplanner.org to get started.
Getting Started with iMatchSkills
Start your Profile
Visit WorkSourceOregon.org. Find and click on the Register/ Login link.
On the iMatchSkills login page, click Job Seekers Click Here and select Create Your Account.
Add your most up-to-date phone number, email, and mailing address in your profile.
Add Education, Licensures, & Certs.
Indicate the highest level of education you have completed.
Include all professional licenses and certificates relevant to occupations of interest.
Include any driver’s license classifications and endorsements that apply to your job interests.
Add Occupational Goals and History
List three or more occupations of interest.
Indicate availability for specific shifts and geographic locations.
Include your work history that is relevant to the occupations that you are interesetd in. Make sure each position lists all job responsibilities and dates.
Upload a Resume and Finalize
Upload a current, error-free resume in .doc or .pdf format.
Thoroughly review all sections for accuracy and completeness.
Save changes and ensure your profile is fully updated to optimize job matching.
Simplify Your Job Search with WorkSource
When you register with WorkSource, you'll create an iMatchSkills profile, Oregon’s largest job board that connects you with local employers. Unlike major platforms like Indeed or LinkedIn, iMatchSkills features job postings curated by WorkSource teams to precisely match employer needs, ensuring you see exactly what employers are looking for. The more detail you include in your profile, the more you stand out to employers.
In addition to job listings, WorkSource Oregon offers virtual and in-person events across the state, providing opportunities to connect directly with employers and learn more about various career paths. Stay connected with WorkSource Oregon through LinkedIn and Facebook for updates on the latest events and job listings.
For more job opportunities, check out these resources promoted by WorkSource:
• National Labor Exchange: Search for jobs by state, browse jobs by member company, and find veteran-friendly employers. www.usnlx.com
• QualityInfo Oregon Jobs: Access tens of thousands of Oregon job listings managed by the Oregon Employment Department. www.qualityinfo.org/jfind
• State of Oregon Jobs: Search for jobs with Oregon state agencies. oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site
Oregon’s Vacancy Information from Spring of 2024
Each quarter Oregon Employment Department surveys Oregon businesses for a view of the state’s employment landscape. This latest 2024 spring quarter’s job are consistent with prior quarters where the typical job vacancy offers a full-time and permanent position.*
There were 57,686 job vacancies reported in Spring 2024.
The average starting wage for job vacancies in Oregon stood at $26.07 per hour.
39% of job vacancies required education beyond high school.
57% of job vacancies required previous experience.
Health Care and Social Assistance has the most vacancies, reporting 13,830 openings.
The Portland tri-county area accounted for about 41% of the state’s vacancies.
Oregon had 1.4 unemployed persons per job vacancy in Spring 2024.
Dental assistants, Personal care aides, Nursing assistants, Truck drivers, and autotechs are the hardest to fill.
*Information extracted from Oregon Employment Department’s Help Wanted In Oregon 2024.
Resume Building
Resources and Advice for a Competitive Resume.
When you search “resume template” online, you’ll come across numerous sites offering both free and paid templates for resumes, CVs, and sometimes cover letters. These sites cater to different needs and provide a variety of styles. For example, searching “professional resume” will give you templates suited for experienced professionals, while “student resumes” will show options tailored to students.
Platforms like Canva, Jobscan, Enhancv, Resume.io, Resume.com, and Overleaf are popular because they offer AI features and a wide variety of templates. However, a major downside is their tendency to encourage keyword stuffing—loading your resume with specific phrases from a job posting to manipulate Applicant Tracking Systems (ATS). This approach can make your resume feel robotic and less engaging. Plus, using a template doesn’t guarantee success, as hiring practices vary widely across employers and industries.
Sometimes, the best approach is to keep it simple with Microsoft Word or Google Docs. They offer basic, ATS-friendly templates that might not be flashy, but they get the job done without the need to start from scratch.
Finding the Right Resume Template for You
Applicant Tracking Systems (ATS) are widely used by employers to streamline the recruitment process. They scan resumes for keywords and qualifications that match the job description, filtering out those that don’t meet the criteria before a human even sees them. Using an ATS-friendly format is crucial because non-ATS-friendly formats can lead to issues with your resume being improperly scanned, and potentially discarded. Therefore, it’s important to avoid using complex designs, images, photos of yourself, and unusual fonts. If you want the best chances of making it through the filters, use a simple layout, with clear headings, and a single column format.
There are many free ATS compatiable resume templates available on the web. Take a look at our top recommended products.
www.canva.com
Canva offers a wide range of customizable templates, fonts, colors, and graphics to create unique and visually appealing resumes. The downside of Canva is that creative resumes may not always be ATS-friendly.
Jobscan is an easy-to-use resume builder with built-in ATS optimization features. Jobscan offers helpful suggestions and can point out keywords missing from your resume. The downside of Jobscan is the limited amount of templates available.
Enhancv offers visually appealing templates with guided prompts tailored for career goals, but some templates may not be ATS-friendly and can be overly designed.
Resume.com offers a slew of professional resumes templates that integrate with Indeed and is ATS-friendly. This is also one of the few websites that won't force you to make an account. www.jobscan.co www.enhancv.com www.resume.com
Resume Design 101
Crafting a Resume That Speaks to Your Skills and Fits Your Field.
Imagine you're a recruiter for a trucking company, tasked with hiring both a Digital Media Specialist and a long-haul truck driver. You sit down with two resumes: Hannah Parks, a social media pro with an eye-catching, edgy resume that perfectly showcases her design skills; and Jack Jones, a seasoned truck driver who’s used a similar trendy template to present his qualifications. Hannah’s resume makes sense—she’s in a creative field where design flair is a plus. But Jack’s choice of template feels out of place, making him seem misaligned with the job he's applying for.
This scenario has a couple of key points. First, your resume should reflect not only your skills and experiences but also align with the norms of your industry. Second, while it's tempting to break away from the traditional resume format and try something new, the current job search and ATS systems are deeply entrenched in specific formats. Going against the grain, unless your industry specifically calls for it, can backfire. If you're using a template, stick to one that adheres to professional standards: a clean structure without photos, vague links, or QR codes.
Most people are wary of clicking random links at work, and QR codes require someone to grab their phone—making it less likely your info will be viewed. Keep it simple and accessible. Also, remember there’s no one-size-fits-all resume format. Certain industries—like law, academia, research, and medicine—often require specific formats, such as a CV. Creative roles may also have unique templates. Always check what’s expected in your field.
The resume structure is not the only thing the only aspect that requires careful attention.
Here are other common mistakes to avoid:
Other Mistakes
to Avoid:
• Listing duties instead of results.
• Including irrelevant detail
• Leaning on outdated accomplishments
• Using buzzwords or complex language
While this advice is general, it still applies to most resumes. Focus on clear bullet points, highlight your achievements, and cut out unnecessary details. Lastly, stick to the following formats:
Chronological Resume
A chronological resume lists work history starting with the most recent job and working backward. This layout is ideal for those with a consistent work history in the same field because it shows career progression and simple to follow. Just be aware that any gaps in your recent work history are very easy for a hiring manager to spot when using this format.
Functional Resume
A functional resume focuses on skills and experiences rather than a traditional chronological work history,
making it ideal for those with employment gaps or career changes. This format prioritizes showcasing your abilities and aligning them with the job requirements. However, be mindful of keyword stuffing, which is the practice of overloading your resume with terms from the job description or listing every possible skill. Overstuffing your resume with keywords can result in a document cluttered with buzzwords and unnecessary repetition, ultimately detracting from your true skills and accomplishments.
Combination Resume
A combination, or hybrid resume, merges the strengths of both chronological and functional formats. It highlights your skills while also providing a detailed work history, making it ideal for those with a solid employment background who want to emphasize relevant skills.
The Top Ways to Optimize Your Resume
Knowing the subtle tips and hints to catch an employer’s eye will always work in your favor.
Customize Your Resume
Tailor your resume to the specific job you are applying for. Prioritize highlighting your experiences and skills that are most relevant to the position. Using keywords from the job description subtly throughout the work experience and skills makes the alignment a little more natural rather than forced.
Emphasize Achievements
Ditch the vague statements describing your last job and start focusing on what you did in that last job. Make it even better by showing quantifiable metrics with impact statements, such as “increased sales by 20%” or “reduced delivery times by 15%.” If you really want to make it impressive, weave in one or two of the keywords you found in the job posting, such as “increased sales by 20% while using Salesforce.”
Include a Summary
A well-crafted summary can significantly improve your chances, while a poorly written one may be overlooked. Make every word count by emphasizing key achievements and why you’re the ideal candidate for the job. Don't forget to make it less than 100 words.
Contact Information
01
Email address is professional and not offensive or ridiculous to a prospective employer. For example, jonlovesfootball@aol.com is fun, but it is not professional.
Name, phone number and email are listed accurately.
If you have a LinkedIn, GitHub, or any online portfolio, the link is listed correctly.
Qualifications
02
You have a Summary of Qualifications or a Professional Summary highlighted at the top.
Strengths and credentials are listed and if relevant, expiration dates for current certifications and licensure are listed.
Key words from the job description or posting are included.
Experience
03
All work history outlined in resume is relevant.
All sentences begin with a strong action verb.
Quantitative accomplishments are given numbers, dollar signs or percentages. All skills listed match those required in the job description.
Be specific about your technical skills. For example, instead of stating, “good with Adobe,” state, “proficient in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.”
Weave soft skills through your resume rather than just listing them. Instead of “team player,” state “colloborated with a team of ten to implement xyz project.”
Your highest degree first, followed by other relevant qualifications, including the institution, degree, and graduation date.
Any certifications or awards relevant to the job you’re applying for can be included in the education section.
All education and training experience related to position are listed.
Final Touches
The same font style and size (11 – 12 point font) is used throughout.
The font is simple and easy to read like Times New Roman, Arial, or Calibri.
Bold face type, capitalization, underlines, and italics are consistent and sparing.
If using bullets, ensure the same bullet style is consistent throughout.
The Cover Letter: Is It Really Worth It?
I mean, its not like anyone reads them, right?
When it comes to job applications, cover letters often spark debate. Just like the varying opinions on where to place work history on a resume, views on cover letters differ widely. Some hiring managers consider them essential, while others may barely glance at them. One reason for this is that many job seekers fall into the trap of using the same generic cover letter for every application, sometimes forgetting to even update the company’s name. This approach, where applicants simply go through the motions, often misses crucial details that matter to employers, diminishing the value of the cover letter and the applicant’s appeal.
It is no secret that managers are looking for candidates who show genuine interest in the
company and the field, not those who apply haphazardly. While the resume is important, it’s often not the sole focus. If a candidate has the right background and hasn’t been job-hopping frequently (less than a year at multiple employers can be a red flag), the necessary skills can usually be taught. What matters is finding someone who is truly engaged and committed to the role—this is where a well-crafted cover letter can boost your chances.
There’s no universal formula for writing a cover letter, but some guidelines are widely accepted: avoid being insulting, arrogant, or speaking negatively about previous employers. Don’t simply repeat what’s in your resume and double-check that you’ve addressed the correct company
in your letter. Beyond these basics, the importance and effectiveness of a cover letter can vary greatly depending on the job and the company.
Will it Get Read?
There is no guarantee a cover letter will get read. However, if you’re applying for a position you truly care about, a cover letter can be worth the effort. It offers a chance to explain why you’re interested in the job, how your past experiences align with the role, and address any unusual circumstances, such as career gaps. Additionally, a strong cover letter can set you apart from other candidates by showcasing your enthusiasm and attention to detail. If you decide to write a cover letter, ensure it’s well-crafted by following these key tips:
Show Your Interest:
Don’t just repeat what’s on your resume. Use your cover letter to articulate that you’re not just seeking any job, but this particular opportunity with this specific company.
Analyze the Job Description and Highlight Experience: Before writing, thoroughly analyze the job description to identify key skills and qualifications the employer is seeking. Tailor your cover letter to emphasize how your experience aligns with their goals. Showcase specific skills and examples from your resume and explain how they will bring value to the company.
Showcase Cultural Fit:
Beyond just matching skills, highlight how your personal values and work style align with the company’s culture. Mention any company initiatives, values, or missions that resonate with you, and explain why they make you eager to join the team.
Clarify Gaps and Changes:
If you have gaps in your work history or are transitioning to a new industry, use the cover letter to explain. Highlight what you did during those gaps, like volunteering or further education, and how these experiences are relevant to the job. If changing careers, briefly explain your reasons and how your past experiences will contribute to success in the new role.
Concise and Focused: Hiring managers are busy, so keep your cover letter concise—ideally no longer than one page. Make sure each paragraph serves a clear purpose, avoiding unnecessary details and focusing on what best showcases your suitability for the role.
Can ChatGPT Write it
For Me?
Short answer: Yes, but with caution.
While AI tools like ChatGPT can help generate a cover letter, it's important to use them carefully. These tools have a distinctive writing style that someone familiar with AI can easily recognize. Additionally, AI can still produce errors or "hallucinations," leading to inaccurate or awkward content that might weaken your application.
If you choose to use ChatGPT for your cover letter, always double-check and refine what you recieve so that you ensure it accurately reflects your intent, qualifications, and professionalism.
SCAN ME
Mastering New Skills
The Power of Upskilling and Reskilling.
Lots of people find themselves needing to master new skills quickly. Maybe you’re at work, faced with the task of creating a pivot table in Excel, a skill you haven’t yet mastered. Or perhaps you’re aiming to take on a project management role and need to demonstrate your capability. On the flip side, you might be looking for ways to tackle your public speaking fears or want to find new techniques to make your PowerPoint engaging without creating a mountain of work for yourself. These common challenges can easily be addressed through bite-sized training videos and short-term training programs.
If you are currently working, gaining new skills is known as “upskilling”- since it involves enhancing one’s existing skill set to stay current with industry trends and technological advancements. Alternatively, reskilling focuses on acquiring entirely new skills to pivot to different job roles or industries. In either case, learning new skills is essential, and
modern technology has made this process more accessible than ever. Platforms, such as Coursera and LinkedIn Learning, provide a vast amount of videos, courses, and certificate programs in high-demand skills ranging from project management and leadership to comprehensive tutorials on software like Microsoft Excel. Alternatively, if online learning isn’t your preferred method, local community colleges can also offer a wide array of upskilling or reskilling opportunities.
Get Noticed
The continuously evolving nature of technology has created a strong business case for employers to seek employees who are willing to continuously learn and adapt. Employers value candidates who are self-driven and eager to improve, as it shows they are open to new technologies and processes and can adapt to change. Earning certificates from reputable platforms like Coursera or LinkedIn Learn-
ing, or from a local community college, demonstrates a commitment to continuous learning and professional development. This not only makes you more attractive to potential employers but also allows you to confidently list “self-driven” on your resume, with certificates to prove it.
There are clear reasons to upskill versus not.
If you learn new skills and your industry changes or new opportunities arise, you can gain a lot—like higher pay, better job security, and more satisfying work.
Even if the industry stays the same, the new skills can still help you in your current job.
On the other hand, if you don’t upskill and your industry changes, you might lose your job, or miss out on promotions.
And if nothing changes, you might just risk feeling stuck.
LinkedIn Suggested Course: Communication Skills for Modern Management with Jean Marie DiGiovanna
LinkedIn Suggested Course: Customer Service Foundations with Jeff Toister.
The Skills That Are In Demand
in 2024.
Linkedin Suggested Course: Top 10 Rules for Highly Effective Leadership with Todd Dewett
Linkedin Suggested Course: Project Management Skills for Leaders with Dana Brownlee
LinkedIn Learning and Coursera are two large online educational platforms that offer valuable insights into user trends and skill demands.
LinkedIn Learning, an online educational platform owned by LinkedIn, offers video courses on business, technology, and creative skills. To rank demand, the skill is measured by the share of a skill possessed by members who have been hired recently, received recruiter InMails, or listed in paid job postings from May 1, 2023, to October 31, 2023.
Coursera, an online learning platform offering courses, certificates, and degrees taught by university professors and industry experts, ranks demand by measuring the popularity of specific skills among learners in different regions.
Essential Skills
Given a choice between a decent employee who’s friendly and demonstrates strong teamwork skills, or a genius employee who lacks people skills and comes across as abrasive, the first employee will be picked each time.
Soft skills, or essential skills, are the personal characteristics that allow individuals to work well with others, communicate effectively, and navigate the complexities of workplace dynamics. These skills take time to develop and vary in their application from job to job and employer to employer, but developing and fine-tuning them is key to professional growth. If you’re looking to focus on the top sought-after essential skills, here’s what businesses value most:
Employees who create positive relationships, motivate others, resolve conflict, and build productive teams.
Employees who know changes will occur. They are willing to accommodate and be innovative and efficient in responding to those changes.
Employees who are responsibile, dependable, and committed are extremely valuabe. Show up on time, meet deadlines, and keep your commitments.
Employees who can communicate effectively across verbal, nonverbal, auditory, written, and visual channels—doing so with clarity, respect, and professionalism. Communication
Employees who can find answers or solutions to problems and the ability to navigate a new path when the current one is no longer viable.
Employees who will collabore with others to find innovative, effective, and beneficial solutions to help the company achieve goals.
Interviewing Skills
Understand the Basics of Interviewing.
Your resume has caught the eye of a prospective employer, and you’ve been selected for an interview. The next step is ensuring you’re fully prepared to make a lasting impression and secure the job.
Confirm the Basics
First things first, double-check the details: make sure you’ve got the correct address, date, and time for your interview. Know your route if the interview is in-person, so you’re not stressing out at the last minute, and be sure you know who you’ll be meeting. If the interview is over the phone, find a quiet spot where you can talk without distractions. If it’s a virtual interview, be sure to download the right video-meeting platform ahead of time. The big three are Zoom, Microsoft Teams, and Google Meet. Make sure the app is installed on your phone or computer well before the interview. It’s a good idea to do a test run so you’re familiar with how it works—this way, you won’t
run into any surprises on interview day.
Practice Makes Perfect
Be ready for the classic “What do you know about our company?” question. Take some time to dig into their website—get familiar with what they offer, their products/services, and who their customers are. It shows you’re genuinely interested.
Also, practice answering common interview questions to boost your confidence.
Think about how you’d answer:
• Tell me about yourself.
• Why do you want to work to work here?
• What are your greatest strengths and weaknesses?
• Describe a difficult situa tion and how you handled it?
Interviewers can sometimes ask really tough questions, especially ones that test your problem-solving skills. Practicing what you will say out loud—whether solo or with a friend—can really help you articulate your thoughts clearly. If you don’t fully get a question during the interview, don’t hesitate to ask for clarification. Asking someone to repeat or explain the question won’t make you look bad, but giving a poorly thought-out answer might.
First Impressions Matter
How you present yourself during an interview is key. Your appearance and demeanor can make a big impact. Dress appropriately—if you know the company’s dress code, follow it; if not, go with business professional attire to be safe. Aim to arrive 10-15 minutes early to account for any unexpected delays.
Once you’re in the interview, focus on your body language. Stand tall, make eye contact,
and give a firm handshake. These non-verbal cues show confidence and professionalism. Listen carefully to the interviewer and engage in the conversation. Show enthusiasm for both the position and the company, and be authentic— being yourself is key to making a genuine connection.
A Good Follow-Up Can Make the Difference
After the interview, send a thank-you email within 24 hours. Express your appreciation for the opportunity and
reaffirm your interest in the role. Mention something specific that came up during the interview to personalize your message and reinforce why you’re a great fit.
Bringing it All Together
Nailing the interview is about more than just showing up— it’s about thoughtful preparation, confident execution, and genuine engagement. Do your research, practice your answers, make a strong first impression, and handle tough questions with poise. Don’t
forget the power of a welltimed follow-up to leave a lasting impression. Remember, the interview is a two-way street; it’s not only about proving you’re the right fit for the job but also about ensuring the job is the right fit for you. With the right approach, you’ll set yourself up for success and find the opportunity that aligns with your goals and values.
Interviewing Insights
Advice for Mastering Job Interviews.
Job interviews can make even the most confident person feel vulnerable. No matter how well you’ve prepared, there’s no way to predict what questions the hiring team will ask or how best to answer them. If you’re unemployed, the pressure to perform well can feel even more intense, as securing a job and a steady paycheck hangs in the balance. These factors can combine to create a perfect storm of stress and feelings of helplessness throughout the interview process.
Given the high stakes, it’s no wonder that interviews provoke anxiety and self-doubt. Even with a resume that reflects a strong track record of achievements, a few hours of interaction with a recruiting team often determines whether you get hired or passed over. With this in mind, your goal during the interview should be to stand out as someone people want to work with.
Many mistakenly believe that the key to interviewing success lies in mastering technical details and impressing interviewers with statistics and percentages. While it’s important to demonstrate your knowledge, interviewers can already gauge your technical qualifications from your application. So, use your interview time, to showcase you.
STAR Method
To showcase your social skills, consider using the STAR method when responding to interview questions. This technique structures your answers clearly and concisely:
Situation: Describe a specific situation or challenge you faced.
Task: Explain the task or responsibility you had in that situation.
Action: Detail the actions you took to address the challenge or complete the task.
Result : Share the outcomes or results of your actions, emphasizing what you learned or how you contributed to your previous workplace.
Using the STAR method can help you tell compelling stories and make you remembered.
An event, project, or challenge faced.
TYour responsibilities for the situation.
Steps taken to rectify the situation.
R A S ituation ask ction esult
Results of actions taken.
Your Day of the Interview Essentials
01 What to Wear
Choose a well-fitted shirt. Neutral colors like navy, black, or gray are safe bets. For shoes, opt for closed-toe dress shoes that are polished and in good condition. Heels should be moderate in height. Ensure your hair is neat, nails clean, and avoid overpowering fragrances.
02 What to Bring
If your interview is in person, bring copies of your resume, even if you’ve already submitted it electronically. If you have been assigned a task to bring, make sure it is printed and neatly organized. Lastly, bring gum for fresh breath and a notebook and pen to jot down notes.
03 What Not to Forget
Don’t forget what type of interview it is (such as online or in-person). If online, make sure you have a phone, tablet, or computer that can access the meeting. Also, make sure you are in a quiet place and your background is blurred. Also don’t forget your questions to ask.
Becoming Work Ready
Landing in the Spotlight with Work Ready.
If you’re in the middle of a job search or even just thinking about a career change, you’ve probably felt the stress that comes with it. The endless applications, resume tweaks, and interview prep can make it feel like you’re spinning your wheels. What's worse is that nagging feeling of being left in the dark, not knowing why you aren't getting calls from recruiters or landing job offers. You could go online and search for job-seeking advice, but much of it is opinion-based on people whose hiring experience is unclear, leaving you without the real insights you need. Similarly, you could ask friends and family for advice, but depending on their experience and how long it’s been since they went through the job search process, their tips might be outdated or not universally applicable. And sure, you could pay someone to write your resume or cover letter, but those services can be costly and don’t guarantee results.
That’s why WorkSource created the Work Ready program. It’s designed to take the guesswork out of your job search by offering expert guidance and comprehensive support every step of the way. Instead of piecing together advice from various sources, Work Ready provides
you with a clear, structured path to finding the right job.
What makes Work Ready truly valuable is how it covers all aspects of your job search, not just the obvious ones like resume writing or interview prep. It’s about equipping you with everything you need to truly stand out in today’s competitive job market. Through My WorkSource, an interactive website, you can easily manage your entire job search—from updating your resume to tracking your applications—all in one place. Plus, the iMatchSkills system actively connects you with job opportunities that align with your skills and goals, even those hidden roles that aren’t posted elsewhere.
But the benefits go beyond just finding a job. Work Ready supports you in practical ways, too, by helping guide you to resources like work clothes, tools, childcare, and transportation. This means you’re not just getting assistance to land a job, but also the support you need to maintain stability in your life. On top of that, you’ll have access to free workshops and online learning platforms like LinkedIn Learning and Coursera, giving you the chance to continuously develop new skills and stay competitive in
your field.
In short, Work Ready isn’t just about helping you find any job—it’s about finding the right job and ensuring you’re prepared for the challenges that come with it. Whether you’re struggling to get noticed or just want to be as prepared as possible, Work Ready provides the guidance, resources, and support to make your job search more effective and less stressful.
Requirements for Becoming Work Ready
A clear and reasonable career objective.
iMatchSkills profile aligning with your career goals.
Resume with relevant education and experience.
Ability to show essential skills.
A high school diploma, GED, or equivalent, or higher.
Ability to demonstrate interviewing skills.
Ready to start work immediately.
A Quick Look at the Work Ready Pathway. Work Ready Roadmap
Career Objective
Develop your career goal and identify your target occupation, type of work, wage needed, location factors and work environments.
Practice how you will respond to common interview questions. Practice Your Interview Skills
Find jobs related to your career objectives using online job sites and recruitment sites.
Build your Resume
Create an approporiate resume and cover letter for identified target occupations. Make sure to highlight your skills and include your education.
Contact WorkSource
Complete your iMatchSkills Profile and meet with a WorkSource staff member to become Work Ready.
Contact Your local WorkSource
City Phone Number
Albany 541-967-2171
Astoria 503-378-8060
Baker City 541-684-2630
Beaverton 503-280-6046
Bend 541-388-6070
Brookings 541-469-9836
Burns 541-693-8900
Canyon City 541-693-8909
Coos Bay 541-756-8459
Corvallis 541-757-4261
Dallas 508-831-1950
Eugene 541-686-7601
Florence 541-686-7601
Grants Pass 541-471-3811
Gresham 503-280-6046
Hermiston 541-684-2494
Klamath Falls 541-857-2282
La Grande 541-633-2255
Lebanon 541-259-5787
Lincoln City 541-791-5707
Medford 541-734-7533
Newport 541-757-4122
Ontario 541-318-7940
Oregon City 971-673-6400
Pendleton 541-684-2343
Portland 503-280-6046
Redmond 541-388-6070
Roseburg 541-440-3344
Salem 503-378-4846
St. Helens 503-378-2009
The Dalles 541-791-5850
Tigard 503-280-6046
Tillamook 503-842-4488
Woodburn 503-980-6805
Yamhill 504-472-5118
