RTC Annual Meeting Book

RTC NETWORKS

2021 ANNUAL REPORT 70th Annual Meeting | Thursday, September 9, 2021 | New Town, ND

1

2021 ANNUAL MEETING AGENDA

WELCOME MEMBERS Thursday, September 9, 2021 | 4 Bears Event Center

Registration and Meal ..................................................... 5:00 p.m. – 6:30 p.m.

Meeting....................................................................................................... 6:30 p.m.

The National Anthem ................................................................ Mandie Davison Call to Order ..................................................................................... Jeanette Hoff Invocation ......................................................................................Jonathan Starks

Pastor of Calvary Church in Ryder

Recognition of Military Personnel ............................................... Jeanette Hoff Recognition of Guests and Board Introduction ........................Jeanette Hoff Reading of Meeting Notice and Proof of Mailing.............Jennifer Sorenson Approval of Minutes ....................................................................... Jeanette Hoff Nominating Committee Report .................................................... Cliff Tollefson Introduction of Candidates ........................................................... Jeanette Hoff Election of Directors ....................................................................... Jeanette Hoff DRAWING FOR PRIZES Audit Report ...................................................................................... Jon Lee, CPA President & CEO/General Manager Report ... Jeanette Hoff & Shane Hart DRAWING FOR PRIZES Election Results ……………………………………………............................ Jeanette Hoff Unfinished Business........................................................................ Jeanette Hoff New Business .................................................................................. Jeanette Hoff DRAWING FOR PRIZES Adjournment .................................................................................... Jeanette Hoff

2

RTC NETWORKS

OFFICERS & DIRECTORS

Jeanette Hoff

Jared Eagle

Jennifer Sorenson

Wayne Skarda

Terry Wilber

Amy Ones

Tim Krebsbach

Barb Steinmetz

Alicia Brenna

President - District 4 Parshall, Plaza

Director - District 1A Alexander, Arnegard, Keene, Squaw Gap, Watford City

Director - District 5 Douglas, Max, Roseglen, Ryder

Vice President - District 2A Mandaree, New Town, Ross

Director - District 2B Mandaree, New Town, Ross

Director - District 6 Emmet, Garrison

Secretary/Treasurer - District 1B Alexander, Arnegard, Keene, Squaw Gap, Watford City

Director - District 3 Kenmare, Norma, Spencer

Attorney

3

RTC NETWORKS

69TH ANNUAL MEETING MINUTES The 69th Annual Meeting of Reservation Telephone

A motion was made and seconded to dispense with the

Cooperative was streamed online on Thursday, July 30,

reading of the 2020 Nominating Committee minutes and

2020 at 2 p.m.

to approve as per copy in the Annual Meeting booklet.

President Jeanette Hoff called the meeting to order. Pastor Chris Lenning gave the invocation.

President Hoff appointed Human Resources Manager

M/C President Hoff asked RTC Attorney Alicia Brenna to present the election results.

Gretchen Edwards as Recording Secretary and RTC

Attorney Alicia Brenna stated she received the election

Attorney Alicia Brenna as Parliamentarian of the meeting.

results from Survey and Ballot Systems on July 29, 2020.

Secretary-Treasurer Sorenson declared the existence of a

RTC received 1,149 ballots in total.

quorum based on the number of ballots received.

Candidate Jennifer Sorenson received 973 votes and

President Hoff introduced the Board of Directors, Attorney

has been reelected as director for 1B. Candidate Terry

Alicia Brenna, CEO/GM Shane Hart and Accounting

Wilber received 920 votes and has been reelected as

Manager Jon Lee.

director for District 2B. Two candidates ran for District 3,

A motion was made and seconded to dispense with the reading of the Notice of the 2020 Annual Meeting and Proof of Mailing. M/C A motion was made and seconded to dispense with

Lance Kalmbach and Amy Ones. Amy Ones received 477 votes; Lance Kalmbach received 471 votes. The candidate elected for District 3 is Amy Ones.

President Hoff congratulated the elected directors.

the reading of the 68th Annual Meeting Minutes and to

President Hoff asked Attorney Alicia Brenna to go over by-

approve as per copy in the Annual Meeting Book. M/C

law changes proposed by the Board of Directors. Attorney

4

Brenna presented the proposed changes and informed members they have until September 15, 2020 to comment.

President Hoff introduced Accounting Manager Jon Lee. Accounting Manager Jon Lee presented the audit report. Manager Lee reported auditor Moss Adams gave RTC a clean, unmodified audit opinion for 2019.

Manager Lee reported that RTC revenue grew by over $4 million bringing our total operating revenue to over $50 million in 2019. This is due to growth in internet subscribers and FCC support rule changes. Operating expenses increased 2%. Net margins for 2019 totaled $12,989,211, an improvement of more than $4.7 million from 2018.

and infrastructure completion. President Hoff is pleased to inform members the RTC Board of Directors has authorized a general retirement of capital credit for the years of 1990, 1991, and 1992.

President Hoff thanked everyone for their continued support of RTC and called on RTC Chief Executive Officer and General Manager Shane Hart for his report.

CEO/GM Hart stated even with the stress and disruptions of 2020, RTC remains here for our customers just as we always have been. Connecting to the internet has never been more important as we work, learn and shop from home. The investment RTC has made in our fiber-based network has proved to be extremely valuable for all our members.

RTC’s total assets exceed $132 million dollars. RTC paid

This year, RTC is plowing fiber in Makoti, Ryder, Douglas,

back over $8 million in long term debt bringing our equity

Max and Spencer along with making significant

percentage from 37% to 44%. In closing, Manager Lee

investments in the network backbone. This is important as

stated RTC had a successful year with new heights in total

network usage increases, so our members can continue to

revenue, net income, and total assets.

send and receive information in a timely manner. Our top

A motion was made and seconded to approve the 2019 Audit Report as presented. M/C President Hoff gave a report.

President Hoff thanked RTC members for their participation in this year’s annual meeting. She congratulated Marlyn Froseth on his retirement from the RTC Board of Directors after 40+ years of service. President Hoff reported on the intensive buildout of the RTC fiber infrastructure that began in 2006 and continues today. To undertake this

priority is keeping everyone connected during this time of uncertainty.

CEO/GM Hart thanked the employees of RTC for their hard work throughout the year. The individual efforts of each employee kept everyone connected and RTC had another successful year.

President Hoff reported there was no unfinished or new business submitted on the annual meeting webpage.

President Hoff adjourned the meeting.

monumental task, RTC received government loans and grants totaling over $80 million dollars. This buildout allowed RTC to have the connections required of schools,

Respectfully submitted,

businesses, and homes for our members during this pandemic.

RTC has now met certain requirements of loan paybacks

Gretchen Edwards, Recording Secretary

5

2021 RTC NETWORKS NOMINATION COMMITTEE

MEETING MINUTES The Nominating Committee met Wednesday, July 21, 2021

Motion and second to nominate Jared Eagle for District

at 10:00 a.m. in the RTC HQ conference room. Members

2A. M/C

present were: Bonnie Billadeau, Dean Brown, Joel Lindquist ,Cliff Tollefson, Judy Zenz

Motion and second to nominate John McElwain for District 5. M/C It is the recommendation of the Nominating Committee to

Joining the meeting through a conference call were Jamie

have all ballots, alternated 50/50 with each candidate’s

Livingston, Karla Quale and Mylo Wolding. CEO/GM Shane

name at the top of the ballot, if there is a contested

Hart and HR Manager Gretchen Edwards were also in

election.

attendance.

Discussed if committee members would be available

CEO/GM Shane Hart introduced himself and HR Manager

to count ballots if they are in attendance at the annual

Gretchen Edwards to committee members.

meeting. CEO/GM Hart stated the Annual Meeting will

Motion and second to nominate Cliff Tollefson as Chairman. M/C Motion and second to nominate Gretchen Edwards, RTC

be on Thursday, September 9 at the Four Bears Event Center in New Town. Chairman Tollefson agreed to read the Minutes of the Nominating Committee Meeting at the Annual Meeting if needed.

HR Manager, as Recording Secretary. M/C

Chairman Tollefson called for any other business.

The Nominating Committee reviewed the packet they were

Motion and second to adjourn. M/C

given including the Notice of Meeting and RTC by-laws regarding director nomination.

Meeting adjourned.

The Nominating Committee reviewed the signed

Respectfully submitted,

Certification of Nominee forms completed by Jared Eagle and John McElwain. No other Certification of Nominee forms were received by committee members or at the RTC office.

6

Recording Secretary

DIRECTOR CANDIDATES Jared Eagle

DISTRICT 2A CANDIDATE | Mandaree, New Town, Ross Jared Eagle has lived in New Town his entire life. He is the son of Ronnie and Kim Eagle. Jared has worked for the Indian Health Service and the Three Affiliated Tribes health system for 15 years. He currently serves as the MHA Nation Health Administrator. Jared has been on the RTC Board of Directors since 2015.

A graduate of North Dakota State University, Jared is active in the community. He served on the New Town Volunteer Fire Department for seven years and the North Dakota Comprehensive Cancer Advisory Board for seven years. He also served for nine years on the Edgewater Country Club Board. He and his wife Candice Eagle, who works for the Bank of ND, have one daughter named Ellery.

John McElwain

DISTRICT 5 CANDIDATE | Douglas, Makoti, Max, Roseglen, Ryder

John McElwain was born and raised in Max. After graduating from Max Public High School, he attended college before returning home to join his father, Jim McElwain, to work on the family farm and McElwain Construction Inc. In 1987, John married Tammy, and they raised their two children, Nicole and Justin.

For eight years, he worked as the Max City Maintenance Operator. In 2001, with the passing of his father, John took over the operation of the family farm and McElwain Construction Inc., which does excavation work throughout North Dakota.

John has served on the Max Civic Club, and the Immaculate Conception Church Board. He is currently serving on the Max Farmers Elevator Board (2000 to present) and the Max Fire Department (1987 to present). He enjoys hunting, fishing, and spending time with family and friends at the lake.

Josh Reinisch

DISTRICT 5 CANDIDATE | Douglas, Makoti, Max, Roseglen, Ryder

Josh was raised in Ryder, ND and graduated from North Shore High School in Makoti with the Class of 2007. He then attended Bismarck State College and graduated with a degree in Welding. After college, Josh has worked in the Oil Field for the past 14 years with BOS Roustabout which is a family business and he also farms with his Dad. Josh is active with the Ryder-Makoti Volunteer Fire Department and Rescue Squad, Makoti Threshers Association and the local snowmobile club the Sakakawea Fence Stretchers from Garrison. He was a Ryder City Council member until moving to his grandparents farm south of Ryder.

Josh enjoys traveling to the mountains to snowmobile in the winter, pontooning on Lake Sakakawea in the summer, and hunting deer in the fall.

7

NEW LOOK. SAME GREAT SERVICE.

UPDATE FROM THE CEO & PRESIDENT service in the future, but for now, we have decreased the residential price for our 500 Mb and 1 Gig service so that all members can enjoy access to lightning-fast internet.

Another recent change comes in the form of capital credits. Since 2008, RTC Networks has made more than $189,000,000 in upgrades to our plant infrastructure. Due to these large investments, as well as federal restrictions,

Shane Hart

CEO & General Manager

Jeanette Hoff Board President

we have been financially unable to make general capital credit retirements during this time. But building out our fiber network has reduced the need for costly infrastructure updates, and federal restrictions have been

The past year has been one of growth, adaptation, and change here at RTC Networks.

lifted. As a result, the RTC Networks Board of Directors

The name alone—RTC Networks—represents one of the

$1,800,000 were sent out in late April to those who had

most exciting changes in our cooperative’s history. RTC has grown immensely in the 70 years since we were formed, both in the territories we serve and the services we offer.

With all of these changes, we felt it was time for a name that reflects who we are and where we are going while still honoring where we have been. We firmly believe that this updated name, along with our new look, positions us as a progressive cooperative on the cutting edge of communications technology. You can read more about the meaning behind our new name and look on page 14 of this Annual Report.

In 2021, RTC Networks became one of the first companies in the nation to offer 10 Gig internet service. This revolutionary new speed will change the way we work, learn, play, and live. New Town Public Schools, our first customer to sign on for 10 Gig, is using their new speed to eliminate barriers and redefine education—and that is just the beginning. While this service is currently only available to business customers, we have received several inquiries from our members. We look forward to expanding this 8

has authorized our first general capital credit retirement in over a decade. More than 2,500 checks totaling just over service during the years of 1990, 1991, and 1992. We thank you for your patience in returning this capital to you and plan to continue these retirements going forward.

Of course, we can’t speak of change in 2020 without mentioning the COVID-19 pandemic. The pandemic interrupted everyone’s lives to some extent; here at RTC Networks, it forced us to learn new ways to serve our members while keeping our communities safe. While we asked almost every employee to work virtually throughout the worst months of the pandemic, we remained mindful of our responsibility to continue providing quality service— especially at a time when connection was more important than ever.

RTC Networks received many new service requests from those requiring internet access in order to work or attend school from home. We signed the Federal Communication Commission’s “Keep Americans Connected” pledge, agreeing not to terminate service to any customers through June 2020 because of their inability to pay

their bills, and to waive any late fees that they may have incurred because of the pandemic. Our technicians continued to install new services and make maintenance calls throughout the pandemic, even when it required them to wear appropriate Personal Protective Equipment, or PPE, into members’ homes. We are so grateful for the entire RTC Networks team, who adapted to the constant changes and consistently went above and beyond to keep our communities connected during an incredibly difficult time.

Despite the many changes that have occurred over

“

the past year, one thing has remained the same: our commitment to keep our members informed, connected, secure, and entertained. As we continue to grow and evolve as a cooperative, we promise to never falter in our mission to provide you the cutting edge technology you need to communicate, with the integrity and quality of service you’ve come to expect.

Thank you for your continued loyalty and support of RTC Networks. We look forward to another exciting year as your trusted community cooperative!

Jeanette Hoff Jeanette Hoff

President, RTC Board of Directors

Shane Hart Shane D. Hart

CEO/General Manager

Despite the many changes that have occurred over the past year, one thing has remained the same: our commitment to keep our members informed, connected, secure, and entertained.

9

RTC NETWORKS

REVENUES & EXPENSES

2020

2019

OPERATING REVENUES: Local Customer Services $4,018,074 $4,253,950 Intercarrier Services 7,900,441 9,052,913 Universal Service and High Cost Support 16,221,634 17,449,989 Television Revenue 4,512,208 4,870,739 Internet Revenue 11,420,980 10,714,385 Miscellaneous Revenue 4,597,050 4,094,465 Total Operating Revenues 48,670,387 50,436,441

OPERATING EXPENSES: Plant 8,828,993 8,724,708 Depreciation 9,964,534 10,227,862 Customer and Corporate 4,505,123 4,623,341 Other Operating Taxes 81,443 87,820 Non-regulated Expenses 13,141,241 13,332,583 Total Operating Expenses 36,521,334 36,996,314

OPERATING MARGIN 12,149,053 13,440,127

NET NON-OPERATING INCOME 3,344,405 2,217,276

NET MARGIN BEFORE INTEREST AND INCOME TAXES 15,493,458 15,657,403 Interest on Long-term Debt 2,240,953 2,548,472 Income Taxes 236,058 119,720 Net Margins 13,016,447 12,989,211

STATEMENT OF PATRONAGE CAPITAL: Patronage Capital - Beginning of Year 58,640,158 46,144,667 Net Margins for Period 13,016,447 12,989,211 Federal Excise Tax Refund to Patrons 53,527 Retirement of Capital Credits (430,764) (547,247) Patronage Capital - End of Year $71,225,841 $58,640,158

AUDIT STATEMENT

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of Reservation Telephone Cooperative and subsidiary as of December 31, 2020 and 2019, and the results of their operations and their cash flows for the years then ended in accordance with accounting principles generally accepted in the United States of America.

10

– Moss Adams, LLP

RTC NETWORKS

ASSETS & LIABILITIES

2020

2019

ASSETS (What We Own) Cash and Investments $15,259,123 $8,844,514 Receivables 4,841,374 4,875,019 Materials and Supplies 3,762,357 4,759,343 Prepayments 859,068 860,067 Total Current Assets 24,721,922 19,338,943

Long-term Investments 8,353,268 8,545,702 Other Noncurrent Assets 944,377 750,709 Total Investments 9,297,645 9,296,411

Total Telephone Plant 201,184,736 188,460,770 Depreciation (97,390,948) (84,728,180) Net Telephone Plant 103,793,788 103,732,590 Total Assets $137,813,355 $132,367,944

LIABILITIES (What We Owe) Accounts Payable $533,550 $3,783,974 Advance Payments - - Other Current Liabilities 818,028 699,784 Current Portion of Debt 5,088,576 5,913,245 Total Current Liabilities 6,440,154 10,397,003

Long-term Debt 57,480,860 60,648,383 Deferred Credits 2,666,500 2,682,400 Patronage Capital 71,225,841 58,640,158 TOTAL LIABILITIES and CAPITAL $137,813,355 $132,367,944

NET MARGINS

14,500,000 $12,989,211

10,500,000 $8,219,836

7,000,000 3,500,00 0

$13,016,447

$4,503,948 $2,830,437

2016

2017

2018

2019

2020 11

DEBT VS EQUITY

$100,000,000 $90,000,000 $80,000,000 $70,000,000 $60,000,000 $50,000,000 $40,000,000 $30,000,000 $20,000,000 $10,000,000 Q1

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2017

2018

Q4 Q1 Q2 Q3 Q4 Q1 Q2

2019 TOTAL DEBT

2020

2021

EQUITY

EQUITY RATIO

60% 55% 50% 45% 40% 35% 30% 25%

Q1

Q2

Q3 Q4

2017

12

Q1

Q2

Q3 Q4

2018

Q1

Q2

Q3 Q4

2019

Q1

Q2

Q3 Q4

2020

Q1

Q2

2021

RTC NETWORKS

SCHOLARSHIP RECIPIENTS

Laney Hartel

Benjamin Meidinger Lane Underdahl

Gage Yellowbird

Laney Hartel is the daughter of Justin and Angie Hartel.

She is pursuing a career in nursing at North Dakota State University.

Benjamin Meidinger is the son of Joddy and Tami Meidinger. He is attending South Dakota School of Mines and Technology to study Electrical Engineering.

Gage Yellowbird is the son of Dominick Yellowbird and Tammy Bowling. He is attending Cornell University majoring in Government.

WATFORD CITY HIGH SCHOOL

KENMARE HIGH SCHOOL

NORTH SHORE PLAZA HIGH SCHOOL Lane Underdahl is the son of Lucas and Heather Underdahl. He is attending Bismarck State College to study Agriculture Industry and Technology.

MAX HIGH SCHOOL

RTC NETWORKS

SERVICE AWARDS

The following RTC Networks employees have been recognized for their number of years of service to the cooperative as of the year ending 2020.

1 YEAR Wes Mincer UTILITY TECH

Cody Allard UTILITY TECH

Samantha Kienholz PURCHASING AGENT

5 YEARS Greg Korgel

TECHNOLOGY SPECIALIST

Haley Nolby CSR II

Diana Pokrzywinski ACCOUNT EXECUTIVE

Andrew Steele

Scot Ness

Eric Thompson

Joy Ruud

UTILITY TECH

COMBO TECH

Justine Vedaa

RIGHT OF WAY SPECIALIST

10 YEARS Gena Blunck

CSR II - PROVISIONING COORDINATOR

Jerry Brien

COMBO TECH PURCHASING AGENT COORDINATOR

20 YEARS Karen Huber CSR II

RETIREMENTS Rick Hovda 25 YEARS

Pat Thunshelle 12 YEARS

Joe Zuchara

4 YEARS

Lisa Schenfisch CUSTOMER SERVICE MANAGER

UTILITY TECH

Jon Lee

CHIEF FINANCIAL OFFICER 13

RTC NETWORKS’

NEW LOOK The secret is out: Reservation Telephone Cooperative is now RTC Networks!

We are entering an exciting new era of expansion and innovation. And as our team and board looked toward the future, we realized that our current name no longer reflected everything we do, or every area we serve.

We did not want to lose the loyalty and respect that our predecessors worked so hard to associate with RTC; however, we knew it was time to rethink the meaning behind those three letters.

Over the past 70 years, we’ve expanded our territory to serve more than 10,000 customers and over 6,000 miles. That growth is not stopping any time soon - through federal programs like RDOF and Reconnect we are expanding services to the West and into Montana.

What’s in a Name?

When a group of passionate community leaders came together to form RTC in 1951, their goal was to bring low-cost, high-quality telephone service to under-served areas of northwest North Dakota.

At the time, having access to a telephone line was revolutionary for rural residents; it was their primary connection to each other and to the world.

But the technology we use to communicate has changed drastically over the years, and telephone services are now just a small part of our business.

We now provide innovative television, streaming, and surveillance services, and at the heart of it all is high speed internet.

In the seven decades since we were formed, Reservation Telephone Cooperative has been a pillar of our community. Our abbreviated name, RTC, is instantly recognizable; when our members hear

As our world has grown increasingly reliant on the internet to work, learn, play, and live, we have continually adapted and innovated to keep our members connected. This has meant launching

It was time for a change. RTC Networks is a new name and look that prepares us for the future while honoring our past.

As a cooperative, we are responsible to you, our members. It’s our duty to keep you informed of all changes happening within our organization, so here is an inside look behind the meaning of our new brand.

14

those three letters, they know that they are going to receive excellent service from people that they can trust.

blazing fast speeds like 1 Gig and 10 Gig long before some of the largest providers in the nation. And with recent upgrades to our fiber network, we will be able to offer even faster speeds, conduct interstate traffic, and build redundancy—so that our members will always have access to the internet whenever they need it, despite outages.

We have built the fiber network of the future. This network will become even more important in the years to come, enabling technologies that we haven’t even dreamed of yet. With “Networks” right in our name, we are proving that we are a cooperative committed to staying on the cutting edge of communications technology.

The “Connected Star” With our new name came a need for a new logo. We wanted a tech-forward look that is clean and modern, yet classic enough to withstand the test of time.

The final design consists of five arrows joined in a circular pattern, which together create a shape that RTC Networks calls “the Connected Star.” The shape is an homage to a star network topography, a kind of computer network in which every host is connected to a central hub that acts as a conduit to transmit messages.

Just like the central hub of a star network, we are proud to be the communication hub for our region, connecting all of our communities to each other and to the world.

New Look, Same Values When Reservation Telephone Cooperative was formed in 1951, our founders made a promise to keep their communities informed and connected. Our name and look may have changed, but RTC Networks is still the same cooperative at heart. That promise and our cooperative values—like integrity, quality, and community—will continue to guide every step that we take.

As we continue to adapt to our changing world, RTC Networks promises to provide cutting-edge technologies to keep you connected, with the quality of service you’ve come to expect.

“ As our world has grown increasingly reliant on the internet to work, learn, play, and live, we have continually adapted and innovated to keep our members connected.

RTC NETWORKS

TEAM

Aaron Schenfisch

Alex Quale

Amy Keeling

Andrew Steele

Belden Moberg

Bernie Howell

Bob Blunck

Brenda Brown

Brenda Kok

Brian Deutsch

Brock Lynne

Brooks Goodall

Chad Betz

Chad Talbott

DATA NETWORK TECH III COORDINATOR

MAPPING TECH

Cody Allard

Cory Johnson

Craig Talbott

Dan Jarski

Dan Schilla

Daniel Leppell

Dar Huus

Daryl Johnson

Dave Fransen

Dave Uhlich

UTILITY TECH

CSR II

ACCOUNTING SPECIALIST III

UTILITY TECH

DATA NETWORK TECH I

16

DATA NETWORK TECH I

VIDEO TECH II

CHIEF OPERATIONS OFFICER/ ASST. GM

OUTSIDE PLANT MANAGER-WEST

MARKETING REP

DATA NETWORK TECH I

CSR I

OUTSIDE PLANT MANAGER-EAST

UTILITY TECH

TECHNOLOGY SPECIALIST

UTILITY TECH

CSR I COORDINATOR

COMBO TECH

UTILITY TECH

TECHNOLOGY SPECIALIST

COMBO TECH

Chance Westgard

NETWORK MANAGER

COMBO TECH COORDINATOR

Debbie Hansen

Diana Pokrzywinski

Drew Carlson

Ed Elkins

Elliott Waldock

Eric Jaeger

Eric Ross

Eric Thompson

Erik Linseth

Erik Rensch

Felicia Jarski

Gena Blunck

Greg Korgel

Gretchen Edwards

Haley Nolby

Jamall Wold

James Vaagen

Janice Warner

Jarett Bauer

Jason Bauer

Jason Dupay

Jeff Shobe

Jerry Brien Jr.

Jessie Many Ribs

John Rodgers

CSR II COORDINATOR

TECHNOLOGY SPECIALIST COORDINATOR

CABS SPECIALIST

COMBO TECH LEAD

COMBO TECH COORDINATOR

ACCOUNT EXECUTIVE

DATA NETWORK TECH I

CSR II-PROVISIONING COORDINATOR

COMBO TECH

COMBO TECH

FIBER SLPICER COORDINATOR

COMBO TECH

TECHNOLOGY SPECIALIST

CSR II

UTILITY TECH

UTILITY TECH

COMBO TECH

HUMAN RESOURCES MANAGER

COMBO TECH COORDINATOR

FIBER SPLICER

TECHNOLOGY SPECIALIST

UTILITY TECH

CSR II

DATA NETWORK TECH II

UTILITY TECH

17

Jon Hansen

Jon Lee

Jordan Schaubert

Joy Braaflat

Joy Ruud

Justine Vedaa

Karen Huber

Keegan Swanson

Kelly Cooper

Ken Ross

Kris Weber-Hagman

Leslie Nelson

Lisa Schenfisch

Lori Huus

Lori Johnson

Malcolm (Speedy) Bruce Jr.

Mark Hannesson

Mary Nielsen

Mary Severance

ACCOUNTING SPECIALIST III COORDINATOR

COMBO TECH

Michelle Tweed

Mike Campbell

Monica Bangen

Morgan Bauer

Nathan Lahtinen

FIELD ENGINEER

RIGHT OF WAY SPECIALIST

CABLE LOCATOR

UTILITY TECH COORDINATOR

CABLE LOCATOR LEAD

18

CHIEF FINANCIAL OFFICER

CSR II

CSR II

DATA NETWORK TECH I

TECHNOLOGY SPECIALIST

COMBO TECH

TECHNOLOGY SPECIALIST

CUSTOMER SERVICE MANAGER

RIGHT OF WAY SPECIALIST

CSR II

CSR I

COMBO TECH

CSR II

DATA NETWORK TECH I

PURCHASING AGENT COORDINATOR

CABLE LOCATOR

CSR II

Matthew Dupay

DATA NETWORK TECH I

Otto Kinn

Pat Fitzgerald

Payton Two Crow

Rodney Bennett

Ron Sanderson

Rona Roggenbuck

Samantha Kienholz

Scot Ness

Scott Torgerson

Shane Hart

Shannon Stafslien

Stan Ogletree

Stephanie Hayden

Teresa Elton

Tim Jarski

Tyler Carter

Vanessa Clemmensen

Vicki Olson

Wayne Winterberg

Wes Mincer

DATA NETWORK TECH II

CSR II

MARKETING MANAGER

FIBER SPLICER

FIELD ENGINEER

PURCHASING AGENT

COMBO TECH

CSR II

GROUNDS & BUILDING MAINTENANCE TECH

COMBO TECH

CSR II LEAD

CSR II

CABLE LOCATOR LEAD

ACCOUNTING SPECIALIST II

ACCOUNTING SPECIALIST I

COMBO TECH

CABLE LOCATOR

CEO/GENERAL MANAGER

CONSTRUCTION MANAGER

UTILITY TECH

Will Thelen

COMBO TECH LEAD

19

OUR VISION As the technology leader in our region, we live to connect our communities to the world.

OUR MISSION Connection is an important part of living in rural communities. That’s why at RTC Networks, we’ve created the fastest, most reliable broadband network, supported by the best service in the region so you can always stay connected to what’s important.

www.RTC.coop Headquarters : 24 Main Street North • Parshall, ND 58770 20