CXUnify for Education
Remote Monitoring and Management
CXUnify
CX Unify for Education is a web-based RMM platform focused on three core areas of functionality: monitoring, management and remediation. It is a purpose-built tool for campus A/V and IT professionals designed to centrally monitor devices in real time, 24/7, detecting potential issues, reducing vulnerabilities and minimizing downtime, while ensuring consistent operation.
• A/V and IT-centric, IP addressable and device-agnostic design offers flexibility.
• Serves A/V and IT departments and integrators alike, scaling from individual departments to campus-wide deployments.
• Increases operational efficiency and reduces downtime via a single pane of glass dashboard with export capabilities for deeper analysis, reporting and management.
• Centralizes key information and actions around room standards for a single location to manageany number of rooms.
SPECIAL FEATURES
Multi-Dimensional Dashboard
Gain a centralized view of your campus technology:
• Analyze trends, ensure compliance with room standards and track KPIs to paint a complete picture of A/V performance.
• Identify outages or issues by any building or location on campus, ensuring fast remediation.
• Integrates with existing ticketing systems for streamlined workflows and enhanced operational efficiency.
• Drill down to pinpoint problematic devices and export critical information for further action.
• Provides enhanced automation to simplify A/V network and device management in individual rooms, departments or campus wide.
• Captures key device details and generates actionable reports across departments to complement asset management tools and support efficient decision-making.
• Premium features are available for real-time UC monitoring.
• Includes enhanced security with SSO/two-factor authentication capabilities.
Room and Standard Templates
Ensure consistency and simplify onboarding:
• Rapidly onboard and connect campus-wide A/V and IT systems with consistent templates and room standards.
• Utilize Excel templates to connect and onboard numerous spaces efficiently.
• Access device and network information in real-time, enabling on-demand VPN and device connections for troubleshooting.
Empower Your Institution with CX Unify
Transform how your campus manages AV, IT and UC devices with a powerful, user-friendly platform that enhances learning environments and operational efficiency. The Education Community’s Solution for Reliable, Connected Learning Spaces
CX Unify for Education addresses various challenges on a college campus by offering proactive, centralized and efficient solutions for managing A/V, IT and UC technology and infrastructure through:
Unified A/V and IT Management and Monitoring
Managing a sprawling IT infrastructure—including projectors, displays, network switches, PDUs and diverse A/V and IT equipment across classrooms, labs and digital signage systems—poses significant challenges. These systems are often distributed across multiple buildings, creating complexities for IT teams.
CX Unify integrates proactive maintenance and centralized management into a single powerful platform. It monitors the health of all connected devices in real-time, detecting and addressing potential issues before they become problematic. This comprehensive oversight ensures reduced downtime and consistent operational efficiency across all campus technology systems, providing IT teams with a unified management interface for better organization and quicker responses.
Efficient Problem Resolution
Troubleshooting devices across a large campus can be time-consuming and resource intensive.
CX Unify allows A/V and IT teams to remotely diagnose and fix issues by directly connecting to the device to reboot, adjust settings, or deploy patches, without requiring an on-site visit.
Streamlined Collaboration and Hybrid Learning
Supporting BYOD (bring your own device) and hybrid learning environments requires seamless device connectivity and reliable functionality.
CX Unify is designed to enhance the performance of collaboration tools, cameras, microphones and displays, aiming to support dynamic teaching and learning experiences.
Improved User Experience
Students and faculty expect reliable, fast, and effective technology for learning and collaboration.
By maintaining system uptime and addressing issues quickly, CX Unify enhances the overall experience for campus users, contributing to a smoother academic workflow.
CX Unify for Education not only solves immediate operational issues but also supports long-term goals for campus efficiency, scalability and innovation.
EXAMPLES OF APPLICATIONS ON CAMPUS
Classroom Technology
Monitoring projectors, displays and interactive whiteboards.
Network Devices
Managing switches, routers and wireless access points.
Digital Signage
Ensuring displays in common areas and hallways are operational.
Event Spaces
Managing A/V systems in auditoriums and meeting rooms.
Power Management
Monitoring PDUs and ensuring uninterrupted power for critical devices. Enable student technicians to reboot PDUs and PoE ports without the need to access secure environments.
